Manual_KOPS_Family_v1_peliminary_0.9
Contents
1. Install the OPS Unit Install the unit Interfaces to the monitor outside FAN to the rear side Make sure there are ventilation holes for FAN and heat sink To prevent theft and fix the unit against shock and vibrations Fix it with the screws part of the monitor www kontron com 5 Install Introduction KOPS Family User s Guide 5 4 Update replace the OPS Unit qe Remove the unit Use the handle to remove the unit Do not use any cable or the antenna to remove the unit Please place the unit in an adequate bag and package for sending back refer 7 1 Returning Defective Merchandise www kontron com 6 Troubleshooting KOPS Family User s Guide 6 Troubleshooting 1 The KOPS System does not start up a Does the KOPS Family fit properly in the Option Slot Are the screws tightened properly b The BIOS settings in the KOPS System may have been changed in that way that the KOPS System only starts up if the on off switch is pressed Press the on off switch or reset the original BIOS settings 2 The KOPS System starts up but there is no picture on the display a Did you choose option as input on the display b If you have connected an external display the internal display could be deactivated Please connect an external display again and configure the monitor controls under display in the control panel the internal display has to be primary C If you changed the BIOS sett2. contact your Kontron support www kontron com 7 Technical Support KOPS Family User s Guide 7 Technical Support For technical support please contact our Technical Support department Tels 49 0 8165 77 112 e mail support keu kontron com Web http www kontron com support Make sure you have the following on hand when you call e the unit part id number P No e and the serial number S No of the unit provide the serial number found on the label placed on the rear side of the board Be ready to explain the nature of your problem to the service technician If you have any questions about Kontron Europe or our products and services you may reach us at the aforementioned numbers or at www kontron com or by writing LOs Kontron Europe GmbH Oskar von Miller Str 1 80050 Behind Germany 7 1 Returning Defective Merchandise Please follow these steps before you return any merchandise to Kontron Europe 1 Download the corresponding form for returning a device with an RMA No RMA Return of Material Authorization from our website www kontron com Support RMA Information contact our Customer Service department to obtain an RMA No e mail service kontron com 2 Ensure that you have received an RMA number from Kontron Customer Services before returning any device Write this number clearly on the outside of the package 3 Describe the fault that has occurred 4 Please provide the name and
3. section carefully and observe the instructions for your own safety and correct use of the board Observe the warnings and instructions on the board and in the manual The SBC 749 Board has been built and tested by Kontron Europe in accordance with IEC EN 60950 1 and was delivered in perfect condition In order to maintain this condition and ensure safe operation the user must observe the instructions and warnings acc IEC EN 60950 1 contained in this manual Kontron Europe can only guarantee the safety reliability and performance of the board if all of the following safety instructions are observed Ll The SBC 749 Board must be used in accordance with the instructions for wee L The SBC 749 Board is designed to be built in to a system The integration into the system has to be done such that the system complies with the IEC EN 60950 1 safety rules L When installing the board into a system ensure that the system is switched off and the systems power cord is disconnected from the mains power Disconnect all cable connections of peripheral devices from the system LJ Ensure that the DC operating voltages adheres to the specification given in the Power Requirements L Repairs may only be carried out by Kontron Europe L It must be assumed that safe operation is no longer possible e if the device has visible damage or e if the device no longer functions In these cases the device must be shut down and secured agains
4. OG AMI is a registered trademark of American Megatrends Inc Other product names cited in this manual may also be trademarks and are used here solely for identification purposes www kontron com 3 Important Instructions KOPS Family User s Guide Jj Important Instructions This chapter contains safety instructions which must be observed when using the SBC 749 board The manufacturer s instructions provide useful information on your SBC 749 Board 3 1 Note on the Warranty Due to their limited service life parts which by their nature are subject to a particularly high degree of wear wearing parts are excluded from the warranty beyond that provided by law This applies to the batteries for example 3 2 Exclusion of Accident Liability Obligation Kontron Europe shall be exempted from the statutory accident liability obligation if the user fails to observe the safety instructions 3 3 Liability Limitation Exemption from the Warranty Obligation In the event of damage to the device caused by failure to observe the hints in this manual and eventually on the device especially the safety instructions Kontron Europe shall not be required to honor the warranty even during the warranty period and shall be exempted from the statutory accident liability oblagalion www kontron com 4 General Safety Instructions for IT Equipment KOPS Fa N 4 General Safety Instructions for IT Equipment Please read this
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6. ering your USB device undetectable www kontron com 6 Troubleshooting KOPS Family User s Guide Du After a short operation time the performance of the system decreases Significantly a blue screen is seen or the system switches off a This issue could occur due to overheating of the system Therefore please make sure that there is appropriate cooling around the system If the display with KOPS System is too close to the wall this can cause insufficient space for appropriate ventilation Dust build up can also cause the system to overheat Thus please ensure there is sufficient ventilation around the unit and dust build up has been removed 7 By using the mini display port no picture is shown the picture is defective a Make sure that the mini display port cable is connected correctly to the mini display port interface on the KOPS System Ensure the cable is connected fully b Please check whether there is any dirt on the cable or on the display port interface of the KOPS System Dirt can be removed with contact cleaner and a small brush 8 By using the mini display port the native resolution of the display is not recognized a Please try and reboot the KOPS System to ensure successful EDID handshaking Once rebooted please go into the graphics properties to check if the native resolution of the connected monitor can be selected b There could be a restriction of the graphic drivers for your configuration Please
7. improvements made by Kontron Europe to the products and thus this manual only reflects the technical status of the products by Kontron Europe at the time of printing 2013 by Kontron Europe GmbH Printing and duplication even of sections is only permissible with the express approval of Kontron Europe GmbH Site Eching Oskar von Miller Str 4 95386 Eching Germany www kontron com 2 Introduction KOPS Family User s Guide 2 1 Symbols used in this Manual Symbol Meaning H RRR MMM MMM MMM MMA BR csc esseesee eccuecse se lt ee csccetscessesesucessecsc ees csccecsscceesesccecseesec lt ce ceccecseccecsesccecsecsec cesceccecseccecsessce i This symbol indicates the danger of injury to the user or the risk of damage to the product if the corresponding warning notices are not observed RO i This symbol indicates that the product or parts thereof may be damaged if the corresponding warning notices are not observed M tH eet t H i This symbol indicates general information about the product and the user manual A AA QA KG VT Anne Microsoft MS DOS Windows and Windows NT are registered trademarks of the Microsoft Corporation IBM PC AT OS 2 and PS 2 are registered trademarks of the International Business Machines Corporation Intel and Pentium are registered trademarks of Intel Corporation o GO
8. ings the consequences described in 2b could occur Therefore please reset the BIOS settings 3 The picture is out of focus a Is the resolution set correctly The native resolution of your display projector is described in the datasheet or manual of your device This resolution should also be chosen in the operating system of the KOPS System b The display might have been set to another size Push the button size or aspect of your remote control until you see a green standard on the Screen 4 After installation de installation of software the system is slow unstable a The operation system is limited by the software and or parts of the Software concerning functionality and performance Please install the Operating system again Remark 1 All stored data will be lost Remark 2 The installation reboot process can take 15 minutes Remark 3 Please make sure that you only download the image of the operating system you own a license for 5 A device connected by USB does not work properly a Make sure that all drivers have been installed successfully for your USB device b Please contact the manufacturer of the USB device C Please download the operating system again please see 4b Remark 1 All stored data will be lost Remark 2 The installation reboot process can take 15 minutes d Please ensure there is nothing else connected to the USB sockets which could be drawing additional power for example a touch panel thus rend
9. inserting the Slot In PC 4 The KOPS System has to be inserted in the appropriate OPS Slot or Dual Slot Adapter Picture 3A 3B 5 The KOPS System starts up automatically after turning on the display 6 The KOPS System controls its own fan according to the thermal circumstances At low temperatures and if the CPU workload is low the fans may not activate 7 This is a normal procedure and not classified as a failure 8 If the KOPS Family is equipped with a WIFI option please ensure to attach the antenna to the WIFI connector on the KOPS System www kontron com 5 Install Introduction KOPS Family User s Guide 5 1 Unpack and prepare Check the box Undamaged correct configuration you ordered Turn to rear side Push below latch and open cover Opened cover www kontron com 7 5 Install Introduction KOPS Family User s Guide Remove unit form package If you ordered a WiFi version There is an antenna included SS Do not crap it together with some packaging material If included Assemble antenna www kontron com 5 Install Introduction KOPS Family User s Guide 5 2 Prepare the OPS Slot Check your display If the slot is covered please consult the monitor manual how to prepare this Make sure that the rear side is covered but offers ventilation holes Symbolpictures www kontron com 9 5 Install Introduction KOPS Family User s Guide 5 3
10. oa bee eia 14 www kontron com 2 Introduction KOPS Family User s Guide 2 Introduction Kontron Europe GmbH would like to point out that the information contained in this manual may be subject to technical alteration particularly as a result of the constant upgrading of Kontron Europe products The attached documentation does not entail any guarantee on the part of Kontron Europe with respect to technical processes described in the manual or any product characteristics set out in the manual Kontron Europe does not accept any liability for any printing errors or other inaccuracies in the manual unless it can be proven that Kontron Europe is aware of such errors or inaccuracies or that Kontron Europe is unaware of these as a result of gross negligence and Kontron Europe has failed to eliminate these errors or inaccuracies for this reason Kontron Europe expressly informs the user that this manual only contains a general description of technical processes and instructions which may not be applicable in every individual case In cases of doubt please contact Kontron Europe This manual is protected by copyright All rights are reserved by Kontron Europe Copies of all or part of this manual or translations into a different language may only be made with the prior written consent of Kontron Europe Kontron Europe points out that the information contained in this manual is constantly being updated in line with the technical alterations and
11. t unintended operation A 4 1 Electrostatic Discharge ESD ta The components on the board are sensitive to static electricity Care must therefore be exercised at all times during handling and inspection of the SBC 749 Board in order to ensure the product integrity L Do not handle this product while it is outside its protective enclosure while it is not used for operational purposes unless it is otherwise anti Static protected LU Unpack or install this product only at EOS ESD safe work stations When safe work station are not guaranteed it is important for the user to be electrically discharged before touching the SBC 749 Board with his her hands or tools This is most easily done by touching a metal part of your system housing L Only hold the assemblies at the edge L Do not touch any connection pins or conductors on the assembly www kontron com Install Introduction KOPS Family User s Guide Install Introduction 1 The described KOPS Family has been designed according to the electronic mechanical and thermal specifications of the OPS Standard Open Pluggable Specification developed by Intel 2 Please have a look at the user manual and or datasheet of your display to confirm whether an adapter is needed or additional adapters might be needed 3 Please switch off the display projector completely using the hard on off switch or preferred disconnect the equipment fully from the mains before
12. telephone number of a person we can contact to obtain more information where necessary Where possible please enclose all the necessary customs documents and invoices 5 When returning a device e Pack it securely in its original box e Enclose a copy of the RMA form with the consignment Corporate Offices Europe Middle East amp Afr ica North America Asia Pacific Oskar von Miller Str 1 14118 Stowe Drive 17 Building Block 1 ABP 85386 Ecbing Munich Poway CA 92064 7147 188 Southern West 4th Ring Germany Beijing 100070 P R China Tel 49 0 8165 77 777 1 888 294 4558 Tel 86 10 63751188 Fax 49 0 8165 77 219 Fax 1 858 677 0898 Fax 86 10 83682438 inftoGkontron com into us kontron com infoGkontron cn www kontron com
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Manual_KOPS_Family_v1_peliminary_0.9