CT360 Manual
Contents
1. Contract for additional warranty service like field service 6 Bluebird products may contain the recycled products components or materials equivalent to new products in the aspect of performance 7 This warranty is applied to software products only when the programming commands are not executed Bluebird does not guarantee interruption free or error free performance CT360 mManuaL a BLUEBIRD gt BLUEBIRD Customers Service Center Hours Mon Fri 9 30 A M 6 30 P M GMT Time 9 Hours We are not open on Saturday Sundays and National Holidays Address Customers service center SSang young IT twin tower B 703 Sangdaewon dong 442 5 Joongwon gu Sungnam si Keonggi do Korea Bluebird constantly strives to bring utmost satisfaction to all our customers2. a certificate of inspection after the date of manufacture In case of accessories such as batteries only those that match the sales list managed by the service center will be eligible for customer service A repair or an exchange of batteries that does not match the sales list of the service center due to the carelessness of the customer will be fully charged Name of Product Counter Top Payment Terminal Name of Model CT360 Date of Purchase Manufacture Number Place of Purchase Term of Guarantee 1 year from purchase Warranty 1 Bluebird Inc hereinafter referred to as Bluebird provides the warranty service for its products in compliance with the regulations on compensation for damage of customer 2 Upon receiving a notification on a defect of its product within the range of warranty during the warranty period Bluebird will repair or replace the defective product according to its warranty policy 3 If the defective product within the range of warranty is not repairable or replaceable Bluebird shall refund the purchasing price within a designated period from the date of receiving a notice of defect 4 Bluebird assumes no responsibility for repairing replacement or refund until it receives the defective product from the customer The replacement shall be equivalent to a new product in the aspect of performance 5 Warranty of Bluebird is valid in the countries where the Bluebird products are distributed by Bluebird
3. is low it may warn you with a ring and a message A The charging time can vary depending on the environment A new battery is only partially charged Please charge fully before using CT360 manuaL 48 BLUEBIRD Device Specifications PAYMENT OPTIONS MSR Bi directional Triple track Tracks 1 2 3 CT360 Contact Payment ISO 7816 1 8V 3V 5V synchronous and asynchronous cards EMV Level 1 and 2 type approved Contactless Payment Optional MasterCard PayPass M Chip MasterCard PayPass MagStripe Visa payWave MSD Visa payWave qVSDC Pass through access to ISO 14443 4 and MiFare Felica cards for direct host terminal based application access NFC Near Field Communication 15018092 supported Security 3DES encryption Master Session and DUKPT key management PCI PTS 3 1 Performance Characteristics Processor ARM9 32 bit 533MHz os Win CE 6 0 Core Memory 256MB 128MB of Flash 128MB of DDR2 standard can exceed up to 640 MB One Ethernet 10 100BaseT Interface one telco two RS 232 one optional by extention cable one USB 2 0 Host port and one USB Device port Physical Characteristics Dimension amp Weight L184 x W86 x H63 mm 7 2 x 3 3 x 2 4 inch 410g without paper roll nor cable Display 320 x 240 pixel TFT LCD with LED backlighting 2 8 Keypad 3 x 5 numeric backlit keypad 4 programmable function keys Backup Battery amp Voltage
4. only in principle If you bought the product from any party other than the authorized dealer you need to register the product before asking for after sales service Please enclose an evidence of purchasing or the receipt to the product for after sales service Please enclose the name telephone number address and symptom for prompt service e You can ask for after sales service through the dealer or the Customer Care Center in the head office Do not intentionally damage the label on the product Damaged label may result in a disadvantage to the customer When you return the product to Bluebird for service please put the product in a protective box e No warranty will not be provided for any damage occurring during delivery We recommend you to use the box and protective cover supplied with the product e Make sure to deliver the product in a safe way Bluebird assumes no responsibility for loss of the product during delivery CT360 manuaL m BLUEBIRD Service Center Charged Service 1 If it is not a default it will be charged when requesting for after sales service Service request due to inappropriate use of the customer Loss of a PIN number Use of programs that might effect the program over clock forceful changes in the input of the system personal developments 2 Default due to a mistake on the part of the customer Default due to inappropriate or careless use of the product dropping submers
5. or it can be the cause of malfunction Please note there is a label in the device that changes color when it gets wet In this case you will not be able to get your free repair service Do not use your device when boarding a plane or inside of hospitals e Please backup the data and information from your device During the repair or upgrade there is a slight possibility of your data being erased Ring tones text voice message characters will be reset Please refrain from using your device while driving If you are in an unavoidable situation stop your vehicle or use your hand free kit Do not use in places of high temperature and high humidity The following can be the causes of malfunction getting wet from the rain spilling drinks and taking it in with you at the sauna high temp In these cases you cannot receive your free repair service Do not place credit cards phone cards bankbook and tickets next to the device The magnetic forces of the device can damage the information of listed item e Please avoid impacts or vibrations When the device is not in use unplug the power cord and place it at a safe place where it won t drop Do not place your device at a dusty place Keep your power cord away from any heating devices Unplug the power cord when cleaning If there are any dusts or residue clean the power cords pins thoroughly When a battery is not in use for a long time please charge and store it at room tem
6. 7 4V 5 920mWh WHr Li ion AC input 100 240 VAC 50 60Hz DC Output 9V 3A Expansion Slot MicroSD SIM SAM Slot Optional 3 SAMs or 1 SIM 2 SAMs Brinter Integrated thermal with graphics capabilities 33 lines second 24 or 32 columns standard roll paper 58mm 2 25 in x 40mm Audio Optional Buzzer or speaker User Environment Characteristics Operating Temp 0 C to 50 C 32 F to 122 F operating temperature Storage Temp 20 C to 60 C 4 F to 140 F Humidity 5 to 95 relative humidity non condensing Durability Sealed keypad WWAN Optional GSM GPRS EDGE UMTS HSDPA HSPA or CDMA 1X EVDO Rev0 RevA WLAN Optional IEEE 802 11 b g n CT360 MANUAL WEP 64 128 WPA and TKIP AES CCX BLUEBIRD Q amp A Q Water went into my device What do do A First remove your battery from the device and dry them in a dry place After drying for a period of time try to turn it on If it still does not turn on the main board or other parts needs to be replaced Please contact to your service center Q It won t turn on A The program may be damaged Please try resetting your device If it still doesn t work contact to your service center Q It won t charge A Make sure the power cable and your device has been connected correctly Try cleaning your charging terminals If it still doesn t work your battery life might be finished or it can be a broken battery The batter
7. aL 3 BLUEBIRD Contents Notice Before Using Device ccccr rrr tcc c cece teen teen neneenenes 5 Precautions Before Using Battery LRITERAER RED ERROR OTE SAGE REG 6 About the product iy dis vas onde ena bk sve ey aia ih dh aula nd yaya car dreveww Wav ena rerey shignerayenionsren ge 7 1 Checking COMPONENTS ere rere eee eee eee eee eee eee eee eee 7 2 Checking names of PAItS rece eee eee eee cece eee eee e eee e eens 8 3 BUTTONS eer erc rece cece rer et eect eee eee ee eens erences esenenenes 9 4 CONNECTION POMS 2 esos ee eee desea aie eG EE yeas ee E 10 5 Establish Telephone Line Connections esesse reer eens 11 Changing the printing paper ccc 11 1 Opening the Printer Cover sseee eee tee eee eee neste eee naees 11 2 Closing Paper Rollover sssseesseiswats ceed Sars oaa ERENER 12 3 Direction for Receipt Clie eE EEE nee os E AEE E eens 12 Paying withcatd eeesreriesiriireiiseissmeiai i ie etamnenenes 13 1 Paying WITH MSR wwe sitesi aha ei base cong care ENERE EREE E EEEE 13 2 Paying WIE CA visteesv cule ts dikig natin ein coop Web duet emia bedi G9 daly 13 Learning o gt 1 6 14 1 Insert Remove the battery sierra set RENE REAREN EEA ERLE NEREN ERINE 14 1 1 Insert the battery EERE EE EET E E E ET 14 1 2 Removing the battery ee eer A 14 2 Insert Remove the USIM card ssc tere eet t eee e eee een eneees 15 2 1 lnsert the USIM card 88 ikiewsces tiie ices dca ecco facets EE te eae 15 9 9 Removing the USIM c
8. ake sure that insert the card all the way in CT360 manuaL 13 BLUEBIRD Learning Basics 1 Insert Remove the battery 1 1 Insert the battery Push your battery in the direction Put on the battery cover in the of the arrow direction on the arrows 1 2 Removing the battery Slide down the battery cover to Lift the battery in the direction of open it the arrow X Optional Battery Code 16519 CT360 manuaL 44 BLUEBIRD 2 Insert Remove the USIM card 2 1 Insert the USIM card Place the USIM card on the holder then push down the holder 2 2 Removing the USIM card Push the top of the USIM card and slide it out from the holder CT360 mManuaL 15 BLUEBIRD 3 Insert Remove the microSD card 3 1 Insert the microSD card Open the storage card holder by lifting up the flap Insert the microSD card into the storage card holder with its gold contacts facing out Lock the storage card holder by pushing it down into place CT360 manuaL 46 BLUEBIRD 3 2 Removing microSD card With the USIM card and storage card compartment opened lift the storage card holder flap to open it Remove the microSD card CT360 mManuaL ra BLUEBIRD 4 To Connect the Terminal Power Power Cable pb Power Adapter As you see in the picture connect the adapter with the power cable to charge the power e When The battery of the device
9. ard isis tresdin to vicina estes iss gables Bamsitvn eh quaretey oriai 15 3 Insert Remove the microSD card 2 see seer eres e eres 16 3 1 Insert the MicroSD Card sssssssesesssesososesosoreesosones 16 3 2 Removing MICKOSD Card se erisseaticnas sees ete wets ened EET 17 4 To Connect the Terminal Power cee e tee ete e cence teenies 18 Device Specifications E E A E a8 Gow Bray Quasar die whereaseneces 19 Q QR cowie Oiens oocibu esate eis ciesig ea eee Gia T ea amemsoees 20 Service Center cccccc cr rrr e eee e cee e ener ence ener e neste eeeeteeeeeees 21 Warranty Certificate meriiri nnan a EE EEG 23 CT360 manual 4 BLUEBIRD Notice Before Using Device e This device is qualified for the standard of the safety of human body against electromagnetic wave For your own safety please use certified devices provided by headquarter If not the case we cannot guarantee your safety Do not press power button on the device if the device is wet or do not touch adapter or power cord with wet hands There is risk of electric shock Do not remodel take apart or repair the device Please refer to your customer service center If not the case you will not be able to get your free repair service Please follow instructions when using the battery Do not use your device at an explosive danger zone e In case your device is wet do not put your device in heaters microwaves or etc to dry there is a risk of explosion
10. er is located at the bottom of the terminal There is the icon shows you the proper way to insert IC card BLUEBIRD 4 Connection Ports There are connection ports available on back side of the terminal The ports are covered by protect cover Various ports are provided in order to connect CT360 with any external peripheral devices data communication or power supply gv USBHOST lt 2 C co o es ETHERNET RS232 1 2 UNE Shows the connection ports for CT360 terminal CT360 MaNuaAL BLUEBIRD 5 Establish Telephone Line Connections Connect the telephone cord to the communication port on the terminal then route it directly to a telephone wall jack ov USB HOST Changing the printing paper 1 Opening the Printer Cover Unlatch the paper roll cover located on the top of the terminal Lift the cover up to open Remove any partial roll of paper in the printer tray by lifting up CT360 manuaL 11 BLUEBIRD Changing the printing paper 2 Closing Paper Roll Cover Please be careful not to insert printer paper in the opposite direction 3 Direction for Receipt Cut Pull the Receipt Toward the LCD CT360 manuaL 42 BLUEBIRD Paying with card 1 Paying with MSR The card can be swiped in both directions Please swipe the card 2 Paying with IC Card Insert IC card IC chip needs to go in first Please m
11. household device at a residential area as well as any Communication other areas Device This wireless device may cause propagation interference and Type registration y A yp g so it cannot be used for life saving services x Please read warnings and cautious before use CT360 manual 2 BLUEBIRD FCC Federal Communications Commission This device complies with Part 15 of the FCC s Rules Operation is subject to the following two Conditions 1 This device may not cause harmful interference and 2 This device must accept ant interference received including interference that may cause undesirable operation This device complies with part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference The antenna must be installed such that 0 cm is maintained between the antenna and users and the transmitter module may not be co located with any other transmitter or antenna End users cannot modify this transmitter device Any Unauthorized modification could void the user s authority to operate this device CE Hereby Bluebird Inc declares that this CT360 is in compliance with the essential requirements and other relevant provisions of directive 1999 5 EC Use only power supplies listed in the user manual Adaptor Info Manufacturer PHIHONG Switching Power Supply Model PSAC30U 090 Input 100 240 V 50 60Hz 0 8A Output 9V 3 0A CT360 manu
12. ion under water shock damage unreasonable operations etc Default due to a repair or unauthorized technician Default caused intentionally or by carelessness of the customer Default due to the use of fraudulent parts or components 3 Other cases Default due to nature fire damage due to sea wind flood damage etc Expendable parts have exhausted there life batteries antenna or other component parts 4 Regulations of treatment after charged service If the same default occurs on the part that had been repaired within a 2 months 60 days period it will be provided with free of charge repair service There will be no returning of goods or repayment upon the following situation e Removal of the sealing of the product if it had been sealed If the product has been damaged due to careless use by the customer or due to a natural disaster floods rain fire etc UN e Loss of product or other components CD diskette manual connecting cables etc e Damage to the product after 10 days of purchase the product will either be exchanged or provided with after sales service note returning of goods or repayment is not allowed CT360 manuaL 22 BLUEBIRD Warranty Certificate Thank you for purchasing a product from Bluebird Inc If a circumstance arises where you lose a receipt or the certificate of guarantee then the term of guarantee will be calculated 3 months certified by the number of the manufacture
13. perature Even for fully charged battery the lifetime can be decreased because of its own properties of voltage decrease Do not paint your device It can damage your screen or your device s exterior Also the paint can peel off and it triggers allergies If there is allergic reaction please find medical advice CT360 manuaL 5 BLUEBIRD Precautions Before Using Battery These are safety precautions in order to prevent a dangerous accident Please use the battery correctly and carefully observe the instructions If the battery is taken apart by impact applied heat submersion or hole drilling there is a risk of a dangerous explosion Please keep away from children and animals Leaving the battery in the vehicles under direct sunlight or any enclosed space with hot temperature can deform or break down the battery Please do not make any improper contact on battery contact pin with necklaces coins or any electric conductors Do not give any impact by sharp object There is a risk of explosion Please use only the designated battery for the device If the original battery is not used the life of the device may decrease and there is a risk of explosion In this case you cannot receive the free repair service e When charging the battery you must use the supplied standard power adapter If the original adapter is not used the battery life may decrease and may explode In this case you cannot receive the free repair ser
14. vice CT360 manuaL 6 BLUEBIRD About the product 1 Checking components The images in this User s Manual may not reflect the color and shape of the actual product Please contact the Customer Care Center if you wish to purchase any additional or optional products CT360 Main Body CT360 manuaL Y BLUEBIRD 2 Checking names of parts Conn LED Power LED MSR Slot Cancel Button Clear Button IC Card Slot Battery Cover Cable Cover CT360 manuaL 8 BLUEBIRD 3 Buttons The front panel includes the following features pi gt 2 5 ts a on ro gt A ao FIA J J J co J L lt LJ A O es a A G a g CT360 MANUAL m A ji o 2 i m sJ o z Tai A terminal display Backlight LCD screen Five types of keys 1 12 key numeric keypad 2 Four ATM style function keys labeled F1 to F4 below the LCD screen 3 Four unlabeled programmable function keys above the keypad 4 Three color coded function keys below the keypad from left to right CANCEL BACKSPACE CLEAR ENTER Built in MSR is located at the right side of the device There is the icon shows you the proper way to swipe the card It will be swiped down The magnetic stripe of the card needs to be facing to the device while swiping An internal thermal printer Built in IC card read
15. www mypidion com BLUEBIRD Counter Top Payment Terminal CT360 i Users Manual e Please read the following warnings before using the product e Shapes and colors of the images shown in this manual may differ from the actual products e Contents of the manuals may differ based on the software version of products or conditions of the wireless provider e This user manual is protected by copyright e This user manual has been created by the Bluebird Inc We have done our best not to create typos editing errors and leaving out any information Please understand if there are any inconveniences e This product s program is legally protected Illegal copying transmitting or erasing of the program is prohibited e This product s partial functions might have problems from the environment user program and other machines e This radio equipment will not be able to use related to the safety of life because there is possibility for radio interference REGISTERED TRADEMARK BLUEBIRD is an emerging global brand striving to lead the market in performance and mobility Their products represent reliability innovation and innovative technology Pidion is a registered gt BLUEBIRD trademark from the global brand of Bluebird Inc and is copyright protected User s guidance Class B Device Ho sehoid infor This device has qualified the electromagnetic wave suitable registration and can be mation and A n Baa used as a
16. y warranty is 6 months How do get the repair service You can send via a delivery service to headquarter When sending the package make sure you pay for the shipping fee in advance When the repair is finished headquarter will cover the shipping cost gt My battery drains very quickly The battery can be drained quickly when the Wi Fi or Bluetooth is turned on If it drains quickly regardless of using the options above please purchase another battery gt the service center If you have done the above and the device still does not work please contact to After the 1 year warranty the repair service will be charged CT360 manuaL 20 BLUEBIRD Service Center Before Requesting After Sales Service Before asking for after sales service please back up the data from the terminal We do not back up data from the products received in the Customer Care Center Therefore we assume no responsibility for loss deletion of data Bluebird Customer Service FAX 82 2 548 0870 E Mail mookseven bluebird co kr e Address Customers service center Ssang young IT twintower B 703 Sangdaewon dong 442 5 Joongwon gu Sungnam si Keonggi do Korea Operating hours Mon Fri 9 30 A M 6 30 P M GMT Time 9 Hours The center is closed on Saturdays Sundays and holidays Registering for After Sales Service e We receive the products for after sales service through mail delivery service and hand carry
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