087-01-068 handleidingVM EN.indd
Contents
1. Vodafone is the world s largest mobile network Almost anywhere abroad voicemail will work just like when at home This way you always have your messages at your fingertips Below is an overview of the options available for listening to your voicemail when abroad e f your selected notification option is for voicemail to call you and immediately play the messages this will also be the case when you are abroad e f you use a network of Vodafone or one of its partners you can dial 1233 to listen to your messages just like at home e When abroad you can always dial 31654501233 with your mobile or a regular phone In some instances you may be prompted to enter your 10 digit mobile number and your PIN code e f your selected notification option is by SMS the SMS message that you receive abroad will state the number you can call to listen to your messages In some instances you may be prompted to enter your 10 digit mobile number and your PIN code As the use of Vodafone VoiceMail as well as the rates may vary per country we recommend you visit www vodafone nl The options relating to your country of destination can be found here You can also contact our Customer Service 1200 or 31654500100 from abroad We will gladly help you You can also access your voicemail from another phone This can be done in two ways e Dial 31654501233 from another phone and follow the instructions You will be prompted to enter your 12. voicemail to your needs You may skip this step and return to setting these options at a later time You can do this by pressing after listening to your voicemail messages This will take you to the voicemail main menu Follow the instructions Key Function 1 Return call call back Ci Ey 3 11 ain menu 2 Replay message 22 Previous message 3 Reply with a voice message 4 ove back 10 seconds 44 Replay message 7 5 Save message for a longer period 6 ove forward 10 seconds 66 Play next message 77 Delete message 8 Previous menu 9 Helpmenu 0 Pause continue Voice messaging can only be used with a business group subscription Option only available if you selected the other options in 4 the voicemail menu during initial setup see above Using Vodafone VoiceMail The instructions in the previous section helped you to activate your voicemail Below we explain some frequently used options of Vodafone VoiceMail Some of these options can be adapted to meet your requirements The section Basic settings of Vodafone VoiceMail on page 8 tells you how NOTE If you have a business subscription it may be that you need to dial an in some instances for example when accessing your voicemail Ask your telecom manager if and when this prefix applies to you Receiving and playing back messages If someone has left a voicemail message Vodafone VoiceMail will alert you as soon as your phone is available Depen
3. with your mobile phone e Press e Follow the instructions Switching voicemail on and off In the Netherlands switch off your voicemail by dialing followed by pressing the Send button To switch it on again dial and press Send If you go abroad and wish to switch off your voicemail before you leave you are advised to follow the above method If you want to switch off your voicemail once abroad you can use the above method in most cases In case this does not work dial 31654501233 and follow the instructions TIP If you want to check whether your voicemail is switched off call your own number If you are not diverted to your voicemail itis switched off Record a temporary greeting TIP If you are on holiday or not available for other reasons you can record a temporary greeting Vodafone will keep your regular personal or name greeting You can indicate when you want the temporary greeting to be replaced again by your regular greeting You can also be reminded to turn back on your regular greeting by a SMS message To set a temporary greeting proceed as follows e Dial 1233 using your mobile phone e Press e Press personal settings e Press B personal greeting e Follow the instructions It s easy to switch your temporary greeting on and off dial 12334 to switch it on and dial 12335 to switch it off again Recording a duo personal greeting If you have a business group subscription instead of a Prepa
4. 0 digit mobile number and your PIN code e You may also call your own mobile number Once you hear your personal greeting press and enter your PIN code when prompted to do so Voice messaging If you have a business group subscription instead of a Prepaid connection or an inclusive minutes subscription Vodafone VoiceMail also provides access to voice messaging This function only works with Vodafone mobile numbers Voice messaging offers the following options e Make a direct call to someone s voicemail without that person s phone ringing This allows you to leave a message without disturbing the recipient This can be done for multiple recipients at once e Forward messages to someone else s voicemail box TIP Voice messaging can be used as follows e Dial 1233 e Press e Press e Follow the instructions Before dialing write down the mobile number of the person with whom you want to leave a message Voice messaging requires you to enter this number You can also create one or more groups of recipients if you intend to send them a voice message more often Basic settings Vodafone VoiceMail You can tailor voicemail to your personal needs This section lists a number of basic settings and explains how to change them If you didn t select other options when first activating your voicemail you may need to set some services first If you still decide to use these options proceed as follows e Dial 1233
5. OQ vodafone How are you Disclaimer 2005 Vodafone Libertel N V All rights reserved No part of this publication may be reproduced and or published in any form or by any means including photocopy microfilm storage in a computer system or otherwise without the prior written permission of the publisher No rights may be derived from this information Vodafone Libertel N V disclaims any liability for any errors or shortcomings in this publication Vodafone P O Box 1500 6201 BM Maastricht the Netherlands vodafone How are Vodafone VoiceMail Vodafone VoiceMail is a convenient service for keeping in touch with your environment even when you re unable to take a call Activating your voicemail is really easy dial 1233 follow the instructions and your voicemail is ready for use Changing your settings is equally simple You can always access your voicemail menu to change the settings according to your personal preferences It is after all your personal voicemail This booklet summarizes what you need to know about voicemail Go to www vodafone nl for more comprehensive information We hope you enjoy using your voicemail Activating your voicemail for the first time Your phone comes with Vodafone VoiceMail switched on When using your voicemail for the first time the welcome menu will help you configure your personal settings Use this menu to tailor voicemail to your personal preferences Your voicem
6. ail will be personalized and ready to use in only three steps Dial 1233 on your mobile 1 Record your personal greeting Vodafone offers you the choice of recording only your name or a longer personal message Personalizing your voicemail is important Callers are more likely to leave a message if they know that they ve reached the right voicemail box TIP Write down your personal greeting to help you record it 2 Select prefered voicemail notification This is how Vodafone notifies you about any new voicemail As a standard setting voicemail will call you and play back the message though you can also choose to be notified by SMS NOTE If you have a business group subscription instead of a Prepaid connection or an inclusive minutes subscription you will be notified about new voicemail messages by SMS as standard The SMS message will state the number of new voicemail messages You can of course change this standard setting 3 Select and enter a personal PIN code Vodafone recommends using a personal PIN code It ensures that you are the only person able to access your voicemail Your phone comes standard with PIN code 3333 TIP Think of a PIN code that is personal but not too obvious Maybe you already have a suitable PIN code in use for other purposes Your voicemail is now ready for use You may choose to use the other options in the voicemail menu This is optional The other options allow you to further tailor your
7. ding on the selected notification option e Vodafone VoiceMail will call your mobile and play back the message Notification by SMS Vodafone sends a SMS message to your mobile stating the number of new messages Dial 1233 to listen to your messages When listening to your voicemail several useful options are available for example e Return the call immediately call back press e Replay the message press e Save the message for a longer period press e Move to next message press O e Delete the message press Option only available if you selected the other options in the voicemail menu during initial setup See page 4 TIP You can listen to all options offered by voicemail during playback of your messages To do so press while listening to your messages No message left Sometimes callers do not leave a message To know who called you you will receive a free SMS message stating the number of the caller This way you can decide whether you want to return the call What are the costs of Vodafone VoiceMail Vodafone VoiceMail is free of charge You only pay for the phone call when listening to messages using your mobile or when you change your personal settings like your personal welcome greeting TIP The voicemail menu features a comprehensive list of frequently asked questions You can access it by selecting for the main menu after connecting to voicemail followed by pressing Voicemail abroad
8. id connection or an inclusive minutes subscription you can record a duo personal greeting This allows you to easily switch between two recorded greetings In certain cases for example for people with a part time job it may prove convenient to make a once only setting defining which greeting is to be played at which time Vodafone VoiceMail will automatically switch the settings on and off at the times of your choice Changing the voicemail notification Useful options You can change the voicemail notification in the following manner To make use of the following options while listening to your e Dial 1233 using your mobile phone messages press the relevant keys e Press once you re connected with voicemail e Press personal settings Return the call immediately while listening call back e Press notification Replay the message e Follow the instructions Save message for a longer period IO 60 to next message TIP If you know your way through the voicemail menu by heart Delete message you can enter it as a single code once you re connected with voicemail If you wish to change the notification for example el R if you selected the other options in the voicemail menu during initial setup dial once you re connected to voicemail The voicemail menu always provides the following options Resetting your PIN code If you forget your PIN code you have to reset it D Back to previous menu Proceed as follows Go to help
9. menu e Dial 1233 using your mobile phone Go to main menu e Press e Press personal settings To change the settings below dial the relevant number using your e Press change PIN code mobile phone e Follow the instructions 1233 Call voicemail If connection via 1233 or 31654501233 fails contact our 12330 GS Switch off voicemail Customer Service 1200 or 31654500100 when abroad We will 12331 Switch on voicemail gladly help you 12332 Switch on Divert all calls to voicemail 12333 Switch off Divert all calls to voicemail 12334 Switch on temporary greeting 12335 Switch off temporary greeting Visit www vodafone nl for more detailed information about all features of Vodafone Voicemail 11
Download Pdf Manuals
Related Search