20081857 KPN Handleiding USB
Contents
1. KPN Mobile Connect program group which includes KPN Mobile Connect and Uninstall There will be a Shortcut icon like below on the desktop T2 2 4 Run the Application Software After the modem is correctly connected click the Start Programs KPN Mobile Connect KPN Mobile Connect menu on the laptop and desktop PC to run the application software Or double click the shortcut icon to run the following application software After modem initialized main interface appears When the standby icon amp appears in the taskbar the modem can work properly 2 5 Hardware Uninstall Close the software application then remove the hardware following the procedure below Firstly click the close menu and then click OK to close the software Now you can safely remove your USB modem When you use a MicroSD card in the modem please left click the icon D in the Windows system tray bar Then a menu will popup and indicates the USB devices list as below Select Safely remove the USB disk which is relevant to the MicroSD card Pull it off the USB cable directly if you want to disconnect the modem from the laptop and desktop PC Then you can pull the USB stick out from the laptop or desktop PC SUB slot 13 2 6 Software Uninstall Close the application program before the software uninstalls Click Start Programs KPN Mobile Connect Uninstall me2. Internet icon Ed Then the system will ask you Connect to KPN Internet Select Connect When connected it will show State connected to and it will show data amount connected time and so on Then you can access Internet and receive email etc through network During the course of connecting when the Connect button becomes Disconnect button you click Disconnect to cancel the connecting 19 Note The modem has the function of locking the SIM USIM card If you use the SIM USIM card provided by the other network provider maybe you can t connect to the network If you have any problem you can consult your network provider for further information 2 Internet connection records Click Internet connection records to check the log of Internet connection history 3 3 SMS Note To ensure that the SMS can be used properly at first you should setup the correct SMS center number Refer to section 3 5 4 Messages settings Click the SMS icon EJ to switch to the SMS interface and it will show the number of SMS in the inbox outbox and draft box The user can click icons of InBox OutBox DraftBox and New Message to enter relative interface 20 USIM Card capacity 25 tamis InBox Save the received SMS OutBox Save the successfully sent SMS DraftBox Save the editing SMS which haven t been sent The drafts can onl
3. been installed properly 2 The modem isn t inserted well 3 The SIM USIM card isn t inserted well such as inserted in reverse 1 The SMS center number isn t correct 2 The network is busy and other reasons 1 You are in the place where no GSM GPRS EDGE WCDMA HSDPA network covered such as underground parking lot tunnel eic 2 The network at this time in this place is busy now 3 The APN in the configuration files is error 4 The modem data is error 1 Run the installation program first then insert the modem If you use the WinXP operating system install the drivers according to the Windows indication information to operate 2 Restart the computer or insert the modem again 3 Insert the SIM USIM card correctly again Make sure the metal contact side should be inserted inside 1 After consulted with service pro vider configure the right number in Message settings 2 Try later 1 Change to the place where there is good signal 2 Try later 3 Check the APN in the configuration file in the Connection settings For KPN NL the APN is fastinternet 4 Itis perhaps the GPRS or WCDMA network problem and please contact with the local supplier in time 34 Problem Description Date connection failed Possible Causes Problem Solving Connected to the Internet but it cannot open any website page The Modem cannot co
4. 653131313 Validity period Set the time limit for saving SMS in the network side This function needs network supports In optionD12 hours A day A week The longest period Standard setting is the longest period permitted by the network Location of Saving New SMS Select Default to save in location set by network Select U SIM Card to save in SIM USIM card select PC to save in PC 31 3 5 5 Alert settings You can set Connection alert Disconnect alert and Incoming SMS alert by yourself These alerts will sound on the PC side The audio file supports MP3DWAV and MIDI format If you select Mute you cannot hear corresponding alert 3 6 MicroSD card Click Micro SD icon EJ and then the system will lead you to the directory of the MicroSD card in the USB modem It is convenient for you to check the contents in your MicroSD card 3 7 Help Click Help icon and switch to the help interface Under the help topic you can get the USB modem information about function introductions installation and usage guide visions and published date of application software and hardware etc 32 A FAQ amp Answers When you meet the following problems in service please refer to the following answers to solve it If the pro blems still exist please contact with your suppliers Problem Description Possible Causes Problem Solving The system can not run
5. KPN USB modem User Manual Contents 1 Modem Introduction 1 1 Introduction 1 2 Warning and Notice 1 3 Applicability Scope 1 4 System requirements 1 5 Functions 1 6 Specification 1 7 LED indications 2 Installation 2 1 Outline and Part Introduction 2 2 Hardware Installation 2 3 Software Installation 2 4 Run the Application Software 2 5 Hardware Uninstall 2 6 Software Uninstall 3 Functions amp Operation 3 1 Interface introduction 3 1 1 Main Interface 3 1 2 Description of Mini Icons 3 2 Connecting Internet 3 3 SMS 3 3 1 Read SMS 3 3 2 Create new message 3 3 3 The SMS box Operating Guide 3 4 Phonebook 3 5 Settings 3 5 1 Connection Settings 3 5 2 Security Settings 3 5 3 Network Settings 3 5 4 Messages Settings 3 5 5 Alert settings 3 6 MicroSD card 3 7 Help 4 FAQ amp Answers NU A A BR WW WW O N N N 13 13 14 16 16 16 ty 19 20 22 22 24 25 26 2 28 29 31 32 32 32 33 1 Modem Introduction 1 1 Introduction Thank you for using KPN USB modem To guarantee the modem always in its best condition please read this manual carefully and keep it for further use The pictures symbols and contents in this manual are just for your reference They might not be completely identical with your modem We operate a policy of continuous development We reserve the right to update the technical specifications in this document at any time without prior notice The KPN USB modem is a type of multi mo
6. M drive The following installation interface will show how to start installation Select the language according to the operating system and click Next and then you will see the following screen will popup the PW Select the language for the installation from TE Gi Choose the language then click OK the following screen will shows up Welcome to the InstallShield Wizard for KPN Mobile Connect The InstallShield Wizard val install KPM Mobile Connect on your computer To continue click Nert accept the terms of the license agreement O I do not accept the terms of the license agreement Ty Er Ce bat PB Read the agreement carefully If you agree choose lI accept the terms of the license agreement and then click Next 10 Select the folder that you want to install the software and you can select a different path by pressing Change then click Next The dashboard software KPN Mobile Connect begins to install The system show the installation progress wait a minute and the following screen will shows up 11 KPH Li 5 ja An _ Wizard has Connect Click Finish to ent the wizard Click Finish to complete the installation Note If you have problems with installation after the upper operation please contact the shop or the KPN help desk After the installation select the Start Programs and there will be a
7. croSD card is supported by the modem and do not use other memory card in the modem Install Micro SD memory card in the USB modem if you want to use it Open the MicroSD card cover Insert the MicroSD card into the slot Make sure the metal contact side of the memory card facing the modem shown as the following picture Then close the MicroSD card slot cover The driver of the MicroSD card will installed automatically when the modem driver is installed Note maximum 4GB MicroSD card is supported 3 Connect the USB modem to your PC e Then connect the USB modem to the USB port and ensure that it is tightly inserted e The modem will be automatically recognized e The system will automatically detect and recognize the new hardware and display the new icon in the desktop status bar indicating that the computer and the USB modem have been connected properly After a few seconds the installation program will start automatically 2 3 Software Installation The system will automatically detect and recognize the new hardware and display the new icon in the desktop status bar indicating that the computer and the USB modem have been connected properly After a few seconds there will show the following installation interface if the laptop and desktop PC supports automatic installation If the laptop and desktop PC doesn t support automatic installation start the installation program by run the AutoRun exe from the CD RO
8. de 3G modem suitable for GSM GPRS WCDMA EDGE HSDPA network It adopts USB interface which provides an easy interface to laptop and desktop PC With the GSM GPRS EDGE WCDMA HSDPA mobile network it can help you carry out SMS data service and will help you break away from the limit of time and zone and realize wireless communication at any moment everywhere 1 2 Warning and Notice To the owner e Some electronic devices are susceptible to electromagnetic interference sent by modem if inadequately shielded such as electronic system of vehicles Please consult the manufacturer of the device before using the modem if necessary e Operating of laptop and desktop PC and modem may interfere with medical devices like hearing aids and pacemakers Please always keep them more than 20 centimeters away from such medical devices when they are turned on Turn the modem off if necessary Consult a physician or the manufacturer of the medical device before using the modem e Be aware of the usage limitation when using a modem at places such as oil warehouses or chemical factories where there are explosive gases or explosive products being processed Therefore turn off your modem if required e Don t touch the inner antenna area if not necessary Otherwise it will affect your modem s performance e Store the modem out of the reach of little children The modem may cause injury if used as a toy Modem e Please use original accessories or acce
9. e Working Voltage Current Loss Max Emission Power Interface type Supported systems Supported operating systems Functions Micro SD memory card Netwerk standards Frequency bands Temperature HSDPA UMTS GSM GPRS EDGE HSDPA UMTS 2100 MHz 1920 MHz 1980 MHz 2110 MHz 2170 MHz Up Down Link GSM GPRS EDGE 900 MHz 880 MHz 915 MHz 925 MHz 960 MHz Up Down Link GSM GPRS EDGE 1800 MHz 1710 MHz 1785 MHz 1805 MHz 1880 MHz Up Down Link GSM GPRS EDGE 1900 MHz 1850 MHz 1910 MHz 1930 MHz 1990 MHz Up Down Link 82mm x 28mm x 12 mm 55 g IIn HSDPA Mode max download speed 7 2Mbps In UMTS Mode max speed 384 Kbps In EDGE modeDmax speed 236 8Kbps 5V Using the laptop or desktop PC power supply Average 500mA In 3G WCDMA Mode 250mW In 2G GSM GPRS Mode 2W USB standard 1 0 and 2 0 Support for the most laptops en desktop PC s Windows 2000 XP SP2 Vista Apple MAC OS X 10 3 10 4 10 5 SMS service data service internet applied management data concurrence support MicroSD card Support upto 4GB memory capacity HSDPA UMTS EDGE GPRS GSM HSDPA UMTS 2100MHz GSM GPRS EDGE 900 1800 1900MHz 20 CC 60 C 1 7 LED indications In the USB modem there is a multi colour LED light which shows the status of the modem using different co lours and flash signalling In this table below an explanation is given of all different situations LED indication USB modem working status Red Error Status or Mode
10. ile new message can not be saved 24 3 4 Phonebook Click the PhoneBook icon El to switch to the phonebook interface the phonebook information can be saved in the PC or SIM USIM card and you can choose the saved position Each record includes contact name mobile phone number family phone number office phone number email and the group name which it belongs to 1 New Contact Left click New New Contact input the content then select OK to finish adding a new contact 2 New Group You can add new group at the PC side But you cannot add new group at the SIM side Left click the New New Group and input the group name Select contact records from the right contact list and drag them to the right group item if you want to add contacts to a group 25 3 Beschrijving van de overige bedieningstoetsen Wanneer u een contact hebt geselecteerd kunt u de volgende handelingen uitvoeren Telefoonboek Ty View View the selected contact s information Delete Delete contacts or groups SMS Send messages to the mobile phone numbers in the records Save as Save the detail information of the selected contacts to a TXT file on local drived Edit Edit the information of selected contact 3 5 Settings Click Settings icon to switch to the settings interface It includes Connection settings Security settings Network settings Messages settings Alert
11. ill display on the taskbar Double click the icon to resize the display ay 1 1 Taskbar Icons Description The USB modem has been inserted into the computer The USB modem not been inserted into the computer The USB modem is offline SIM USIM card has not been inserted No network signal There is a new message The USB modem is ready to connect to Internet The Internet connected is connected 2 The uses of Tray Icons Right Click the tray icons the following menu will appear O Faw off biat Boden Offline D Factory Settings F Help OD Aboot A Exit A Power off Modem by closing the dashboard software you can power off and disconnected the USB modem only after you power off your USB modem you can safely remove the USB modem from your laptop or desktop PC Modem is Off line Modem is On line Disconnect the current connection of the modem and the network After this action the modem will be disconnected from the network Factory Settings Restore some of the settings to the original values Help Enter the interface of Help About View the information of the application software and hardware versions Exit Close the software and stop the modem from working 18 3 2 Connecting Internet You can browse web pages after you have accessed to Internet with the help of modem you can also receive SMS when surfing in the Internet 1 Connect to the Internet Click the
12. m not ready yet busy starting up Green blinking Attached to GPRS or EDGE network Green burning Active connection via GPRS or EDGE network Purple blinking Attached to UMTS or HSDPA network Purple burning Active connection via UMTS network Blue burning Active connection via HSDPA network Light Blue burning Micro SD memory card found and ready to use 2 Installation 2 1 Outline and Part Introduction 1 USIM SIM Card Slot 2 MicroSD Card Slot 3 USB Port 4 Modem Cover 2 2 Hardware Installation 1 Insert the SIM USIM card into the USB modem First you should insert your SIM USIM card into the USB modem and confirm that your SIM USIM card support data service Internet UMTS and HSDPA etc If you have questions on this please consult the shop or KPN help desk To install SIM USIM card first take down the modem cover then the USB connector is visible Then insert the SIM USIM card as deep as possible into the socket here make sure that metal contact facing to the modem Please refer to the following picture insert the SIM USIM card smoothly into the modem with the cutted edge into the stick Insert the U SIM so deep into the modem that it falls completely within the housing of the modem and let the small plastic socket give a small click to fall into the right position 2 Install memory card Even more you can do with this stick you can use a compatible MicroSD card to save more data Only Mi
13. n click Revise PIN to modify the number 2 Backup Phonebook and SMS If the item is selected it means that the Phonebook and SMS will be backup manually in the PC side If you operate the data by mistake you can click the Resume to restore to the previous data 28 3 5 3 Network Settings 1 Select Network Automatic The system selects the network automatically by the user s selected rules and the network status Manual The network is selected by users themselves 2 Network Mode Select Automatic The system selects the available network automatically UMTS Only The system will only select the UMTS network GSM Only The system will only select the GSM network 29 3 Manual Select When the Manual is selected click the Apply button pop up the following window Wait about 2 minutes the supplier list will show in the windows and which with the green icon can be selected Select a proper network to connect Select the network that the supplier is utilized and press Select to enter the network 30 3 5 4 Messages Settings Message Center Set the corresponding SMS center number via the SIM USIM card of the supplier You must input the correct SMS center number to use the SMS properly and the number will be provided by the network supplier Please enter the country code before the number KPN SMS center number is 31
14. nnect to the Internet in other places No warning tone My Micro SD memory card can not read or not found 5 The network type selected by manual is wrong 1 After connection there is no data transfer which resulted that you can not open web pages 2 The IE browser got problems 3 The operating system is infec ted by virus Such as Worm Blas ter which can take up a quantity of upload data flow and result that it can t receive downloaded data flow so that you cannot open any website A You have connected to other APN which cannot connect to the Internet Your USB modem is not permit ted to roam in your network No audio card is fixed in compu ter or the volume is too small Check the Micro SD card capa city the maximum supported capacity is 4GB 5 Select the correct network type ac cording to the type of the SIM USIM card 1 Check that the APN in the Configu ration files is correct or not 2 If the IE gets problems upgrade to the new version or reinstall the IE browser 3 Use the professional anti virus soft ware to check and kill the virus in the operating system completely 4 Consult the shop or KPN helpdesk Connect with the shop or KPN help desk Check the audio card and adjust the volume properly Use another Micro SD card with a maximum capacity of 4GB 35 kpn sluit je aan
15. nu on the laptop or desktop PC E LAY l iT Los Lm Click Yes to confirm uninstall of the software Ce la Click Yes according to the indication then the system begins to uninstall programs This interface will indicates the progress of uninstall InstalSheeid 14 KPN Mobile Connect When uninstall finish the Uninstall Complete interface will popup Click Finish to complete the application software uninstall 15 3 Functions amp Operation 3 1 Interface introduction 3 1 1 Main Interface The starting screen of the USB modem dashboard software is shown as the following The whole interface is divided into three parts related functions can be executed by operation in the related areas 1 Function button area There will show various function button icons Select different function button and it will carry out corresponding operation Internet Connect to the Internet SMS Send SMS or read SMS Phonebook Save and view the different information of the contact list Settings Set normal relative information for the modem MicroSD Quick link to the MicroSD card Help System information for Help 16 2 System information area Show the system status and different kinds of tips HSDPA 3 User Area The icon indicates the network signal intensity There are 6 stages from none to the strongest Jus The icon indica
16. settings Note all the necessary setting have been correctly saved in your USB modem by KPN there is no need to change such settings 26 3 5 1 Connection Settings To ensure that the modem can connect the Internet properly you should configure the connection information first 1 Button description Add Add new configuration files Delete Delete the selected configuration files Edit Edit the selected configuration files Set Default Select one configuration file from the list and set it as the current using files 2 Config File Select add to add new connection information to the system The Config File screen wills popup 2 The configuration information includes Config Filename Dial Number User name Password APN DNS and PDP address If network supports Obtain server address automatically the modem can obtain the assigned IP infor mation automatically If network does not support it you should input the proper address manually Please consult the network supplier of SIM USIM card for all above information The configuration information may be various according to the different network suppliers and network types II you will see the profile of KPN Internet for KPN and KPN APN is fastinternet the rest keep empty 3 5 2 Security Settings 1 Enable the PIN Code When PIN enable item is selected please enter PIN code to use the modem and you ca
17. ssories that are authorized Using any unauthorized accessories may affect your modem s performance and violate related national regulations about telecom terminals e Avoid using the modem near metallic structure device or establishment that can emit electromagnet wave Otherwise it may influence receiving signals e The modem is non waterproof type please keep it dry and store in shady and cool place e Don t use the modem immediately after a sudden temperature change In such case it will produce dew inside and outside the modem so don t use it until it becomes dry e Take the modem carefully Don t lose bend or cause it struck Otherwise it will lead to destruct damage e No dismantling by non professional and only qualified maintainer can undertake repair work 1 3 Applicability Scope KPN USB modem supports the present mainstream types of laptops and desktop PCs such as HP IBM Toshiba Lenovo Dell Sony etc 1 4 System requirements Operating SystemDWindows 2000 XP Vista and MAC OS X 10 3 10 4 en 10 5 Configuration Recommended CPU 500MHz Pentium or above Hard Disk 20 M or above RAM 128 M or above The performance of the modem may be influenced if configuration is under the recommended requirement 1 5 Functions Functions SMS service data service applied management data concurrence support MicroSD card etc 1 6 Specification Networks Frequency Band Dimension Weight Data Rat
18. tes there are new SMS at present The icon indicates the current status of Internet connection is not connected The icon indicates the current status of Internet connection is already connected The letter P means it supports packet switch P service while letter C means it supports circuit switch C service P is necessary for Internet connection The icon indicates insert status of the modem Green means it has been inserted into the computer The icon indicates insert status of the modem Red means it has not been inser ted into the computer The icon indicates insert status of the modem Yellow means it has been inserted into the computer but in offline status The icon indicates insert status of the SIM USIM card to the modem Green means the card has been inserted The icon indicates insert status of the SIM USIM card to the modem Red means it has not been inserted The icon indicates the current network type i e EDGE or GPRS HSDPA service This icon indicates the name of the current service supplier This icon is various by different supplier Show the man computer interaction information under various conditions 3 1 2 Description of Mini Icons When click the mini button the software will minimize as an icon on the system tray If connected to the Internet the minimized software won t influence the download of data or receiving SMS When the application window is minimized the system icons w
19. the instal lation program automatically After the full installation the system doesn t install the driver program properly After the modem is plugged in the Ul program doesn t run automatically After restarted the computer there is no signal The system configuration is not suitable for the auto run The system configuration is not suitable for the auto run The system configuration is not proper 1 The position of the USB mo dem inner antenna is unfitting 2 You are in the place where no GSM GPRS EDGE WCDMA HSDPA network covered such as underground parking lot tunnel etc Open the visual disc of the modem program and start the autorun exe If you have installed the other version of installation program please uninstall it firstly Please install the driver program manually The driver program can be found in the installation address C Program Files KPN Bobile Connect drivers Please open the UI program ma nually You can find it in the Start Programs menu or the shortcut 1 Adjust the angle and position of the USB modems 2 Change to the places where there is good signal 33 Problem Description When the USB modem has been Possible Causes Problem Solving plugged in computer cannot find the visual disc of the USB modem Message sent failed Date connection failed 1 The installation programs of the USB modem haven t
20. utbox automatically If send fails it will be saved to the draft box automatically Send SMS while browse the web When surfing the Internet if your network supports you can send short messages Click SMS button icon enter the short message interface to send short messages normally 23 3 3 3 The SMS box Operating Guide Enter any of the InBox OutBox DraftBox to execute the following functions l iI fl ih Read Read all the information of short messages The content of short messages sender s phone number delive red date and time Reply Reply short messages to the sender Forward Send the short message to other recipients Move Change the saved position at PC side or USIM SIM card of short messages to another position at USM SIM card or PC side When the modem receives new short messages it will receive them by the USIM SIM card and save them at the PC side Delete Delete the selected short messages Save Save the send part number obtained from the message to phonebook Cancel Return to the SMS interface If you want to select several messages you can use the Ctrl or Shift key to execute multi choice and left click an item to add to selection New message can not be received when the USIM SIM card is full of short messages Different USIM SIM cards have different capacities the system will indicate the inbox is full and make users clear the inbox at USIM SIM card side wh
21. y be saved in PC side New Messages Write a new message For example Message in InBox PC 2 Item s U SIM Card 1 Item s means The PC side has 2 short message and there are 1 short messages in the Inbox of the SIM card SIM Card capability means the SIM card can hold 30 short messages Different SIM USIM cards will have different capacities For more information please consult your supplier It will show the capacity automatically in usage like the above 30 21 3 3 1 Read SMS Click the Inbox button or the SMS icon on the system information area to read the SMS saved in the box You can use the buttons under the menu to execute reading replying forwarding move delete saving numbers functions and so on Al APA 3 3 2 Create new message Click New Message button to input the recipient s number and content 22 The recipient s number can be input directly or by entering the phonebook to select one more group records un The recipient s amount can be one or more Please use to separate recipients HThe SMS content can include 140 individual English characters including English symbols On the interface there will show total characters Click Send the prompt screen like bellow will appear on the interface Select Yes and then the edited short messages will be sent After sent successfully the SMS will be saved into o
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