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1. Pin LED 1 2 3 4 5 6 7 8 Yellow Green NC NC NC RING TIPP Nc NC NC Interface Interface Type Status Note The yellow LED on RJ45 socket works only in the mixed FXS FXO type configuration of OM The yellow LED light on indicates the interface is FXO type and the yellow light off indicates the interface is FXS type In an configuration with only FXS ports or FXO ports the yellow LED remains off Table 1 9 for Pin and Indicator Table of Ethernet Ports Pin LED 1 Green Connection Activity i RSs me Status Status Table 1 10 Indicators of OM20 Mark Function Status Description Green Power on PWR ml Indication Off Power off Off System locked and inactive oem In normal operation Flash P Status STATUS Indication Constant System in the process of power up and not in the Red normal operation mode Red Flash System ina diagnostic mode and able to execute only limited operation Green No alarms ALARM Alarm Red Flash New alarms occurred but not confirmed Indication Alarms existed and all alarm information Red confirmed After normal startup of OM20 three indicators of PWR STU and ALM on the front panel have been found to turn green then STATUS STU and ALARM ALM indicators turning from green into red indicating the equipment has detected IP address conflicts Shanghai New Rock Technologies Inc Pagel3 75 Figu
2. Shanghai New Rock Technologies Inc Page37 75 Name Description DID Set an extension number bound with this analog trunk Enter the extension number to enable DID function When there is an incoming call on this line the system will ring the corresponding extension directly Outbound Select if Outbound is activated This line can only be used for incoming calls when this function is activated Greeting Set the operator greeting for this analog trunk The default greeting is used when the status is off Recording Select if Recording is activated The OM will record calls including incoming and outgoing calls on this analog trunk when this function is activated Detect CID Select if Caller ID detection is activated 2 5 2 IP Trunk Shanghai New Rock Technologies Inc After login click Trunking gt IP Trunk tab to open the configuration interface Figure 2 13 General configuration interface of IP trunk Analog Trunk IP Trunk IP Trunk Registration Batch add ID Enable SUBIT Concurrent Password Registration DID Outbound Greeting Recordinc Di on 5647890 5647801 Off Allowed or Allowed 5647892 undefine Allowed 5647893 undefine of Allowed Of undefine undefine BEBE Table 2 12 General configuration parameter of IP trunk Name Description ID IP Trunk ID which is automatically id
3. Outplusing delay The time interval between FXO going off hook and starting outpulsing the first digit to PSTN The default is 400 in milliseconds Inbound first digit Set the timeout of calling DTMF on FXO port for inbound calls ranging timeout from 10 60 seconds with default of 24 seconds Caller ID detection Select according to the characteristics of field lines Before ringing A mode after ringing A before ringing B after ringing B Note A and B here refer to two detection means provided within the equipment Busy Detection Repeat OMs will regard the busy tone signal with the repeat times specified here as a valid hang up signal Default is 2 effective range is 2 50 On time Set duration of busy tone signal the default is 350 in milliseconds Off time Set the interval time of busy tone the default is 350 in milliseconds 2 6 2 Characteristics of line After login click the label of System line to open this interface Figure 2 16 Line characteristics configuration interface GaintoIP O dB Gain to terminal 3 dB Complex 600 0hm 200 Ohm 75 25 780 ms default75 Impedance Min hookflash Max hookflash Hook debouncing 800 80 1400 ms default800 150 10 1000 ms default50 0 100 20 3000 ms Outpulsing delay DTMF on time DTMF off time Call ID transmit 0 20000 ms 0 Outpulsing disable
4. 100 30 3000 ms FSK MDMF v After ringing v With parity Y Dialing timers First digit timer 12 2 60 s Inter digit timer 12 2 60 s Critical digit timer 5 1 10 s Submit Table 2 15 Line characteristics configuration parameter Title Explanation Gain to IP Set the voice volume gain towarding IP side the default is 0 Taking decibel as the unit setting range is 3 3 decibels 3 means declining of 3 decibels 3 denotes the amplification of 3 decibels Shanghai New Rock Technologies Inc Page41 75 Title Explanation Gain to terminal Set the voice volume gain towarding FXS port side the default is 3 Taking decibel as the unit setting range is 6 3 decibels 3 means declining of 3 decibels 3 denotes the amplification of 3 decibels Impedance Select the parameter of FXS port line impedance and the default value is 600 ohm The optional values as below e Complex e 600 Cohm e 900 Cohm Min hookflash Used to detect Hook Flash event the default is 75 milliseconds Any flash that fall short of the shortest flash time will be ignored Generally this value should not be less than 75 milliseconds Max hookflash Used to detect hook flash the default is 800 milliseconds The OM will regard the flash duration between Min hookflash and Max hookflash as an effective flash Any flash lasting over the longest time will be considere
5. CW Select if Call Waiting is activated on this line CH Select if Call Hold is activated on this line By default this is activated Note If this function is activated the OM will automatically activate Call Transfer CT Select if Call Transfer is activated on this line By default this is activated Example When A calls B B picks up the call and transfers it to C Note The Call Hold must be activated before Caller Transfer OT Outbound Transfer This parameter is used with Call Transfer Select if users are barred for outbound call transfer By default this is disabled DND Select if Do Not Disturb is activated on this line By default this is not selected Recording Select if telephone Recording is activated Enable Select if the line is set to maintenance status namely stop to supply of power for the line port In this status the line fails to be used normally The administrator can disable the extension by setting the line to off status Shanghai New Rock Technologies Inc Page32 75 2 4 2 IP Ext After login click Extension gt IP Ext tab to open the configuration interface Figure 2 8 Basic configuration interface of IP extension 1D EXE aa Account UE Name Department Role ES Email Mobile OT Mai 3001 eese 3001 ee user int y or mg Pe 3002 eese 3002 eeee user x
6. welcome dat Table 2 16 Voice File Table Used on the OM No File Name Prompt Usage Prompt Content NN 00 Recording in buffer 01 welcome Greeting for working Thank you for calling If you know your hours party s extension please dial it now Or to transfer to an operator press 0 02 offhour Greeting for off hours Thank you for calling The office is closed If you know the extension please dial it now 03 operator Transfer to operator Please wait while your call is transferred to an operator 04 operbusy Operator in busy Sorry the call can not be answered at this time please dial other numbers Or dial 0 for an operator 05 nonumber Vacantor invalid number Sorry the number you dialed is not valid Please check the number and dial it again 06 noanswer No answer Sorry the call can not be answered at this time please dial other numbers 07 busy Busy line Sorry the line is busy at this time please dial other numbers or dial O for an operator Shanghai New Rock Technologies Inc Page43 75 08 tryagain Resource congestion Sorry your call can t be completed at this time please hang up and try later message after the tone 09 connect Call transfer Please wait while your call is transferred 10 vm_all Reminder for voice mail Please leave a message after the tone 11 vm_busy Reminder for voice mail The extension is busy now please leave a leave a mes
7. IP trunk capacity 20 e Ready 0 e Not ready D e Not configured NaN Tietrunk Not in use SNTP Success DNS Not in use DDN Not in e 2 3 2 Network Configuration After login click Basic gt Network tab to open the configuration interface Shanghai New Rock Technologies Inc Page23 75 Figure 2 3 Network Configuration Interface Network Dialing Rule Operator Officium888 Host name Local IP address ETH1 MAC address IP address assignment User name 192 168 2 29 00 0E A9 10 06 B2 PPPoE v Password IP address 192 168 2 29 Netmask 255 255 0 0 Gateway IP address Enable 192 168 2 1 Ez Primary server e g 202 96 209 6 Secondary server System time Manual config Primary server Secondary server e g 202 96 209 133 Change 2009 11 10 14 44 35 YYYY MM DD HH MM SS 192 43 244 18 198 60 22 240 Timeout 10 m 120 m GMT 08 00 Beijing v Submit Query interval Time zone Refresh Table 2 3 Configuration parameter of Network Name Description Host name This is the equipment name of OM The default values of OM10 OM20 OM100 and OM200 are Officium10 Officium20 Officium100 and Officium200 respectively Users can set a different name for each OM to distinguish from each other according to the deployment plan A host name can be a maximum of 48 characters e
8. Title Explanation Login User Info Show the IP address and jurisdiction of login user The numbers following the IP address show the online jurisdiction of the user 1 administrator 2 operator 3 viewer The viewer can only read the configuration but is not allowed to modify it When more than one administrator log in at the same time the first login s jurisdiction is 1 others are 3 also when more than one operators log in at the same time the first one s jurisdiction is 2 others are 3 For example Login User Info gt gt gt gt gt 1 192 168 2 247 1 SIP Registration Info Show registration status e Not enabled The registration server s address is not entered yet e Latest response The latest response message for the registration 200 means registered successfully e No response Not received response from registration server The cause may contribute to 1 incorrect address for the registration server 2 IP network fault or 3 the registration server is not reachable For example SIP Registration Info gt gt gt gt gt Not enabled SIP Registration Info gt gt gt gt gt Contact lt sip 268 1403 220 248 27 70 1003 user phone gt latest response 200 timeout 555 Contact lt sip 268 1402 220 248 27 70 1003 user phone gt latest response 200 timeout 555 Call Context Info Show the call status Shanghai New Rock Technologies Inc P
9. ooooncncnnononnnnnononanononcnnnononn nn non cnn cn on non cnn nano nn cnc n cnn ana eene tenete 66 Table 2 35 Configuration parameters of debugging log management sese 68 Table 3 1 OM200 system operation state Table 3 2 Hardware Requirements for Recording Storage Sever sess 74 Table 3 3 Specification of OM Recording eese ener netnene 74 Shanghai New Rock Technologies Inc Page8 75 1 Overview 1 1 Introduction Officium hereinafter called OM is a All in One business telephone system designed for small and mid size enterprises It is integrated with Internet telephony legacy PBX features instant messaging user status display and local and remote management mechanism to provide an efficient and easy to use unified communication platform for office staff Featuring built in interfaces to analog phones PSTN lines SIP based trunks and SIP registration service OM connects directly to analog phones facsimile machines lines from local Central Office as well as to components in IP telephony network such as soft switches IP PBXs and SIP telephone and soft phone OM offers functions such as auto attendant monitoring of extension status mobile extension callback corporate CRBT click to dial call transfer call waiting voice mail call recording and etc OM is a cost effect solution for carriers to deploy business telephone service to enterprises and it is also u
10. to begin the capture process You will be notified if there is a on going capture already Step2 Making the call which you want to capture Step3 Click Stop to end the capture process You will be notified for download Download the file to the designated PC 2 10 Product information After login click Info to view the OM hardware and software version information Figure 2 45 Configuration interface of product information Product name OM100L Number of analog extensions 24 Number of analog trunks 8 Software version Rev 2 0 5 59 Kernel version Kernel 8 5 5 2a F DSP version Rev 1 8 195 0x2551 Max IP extension 120 Max IP trunk 60 MAC 00 0E A9 10 06 B2 Current system time 2009 11 10 15 13 32 Latest system reboot time 2009 11 09 13 30 44 More info Shanghai New Rock Technologies Inc http www newrocktech com en products officium10 asp Page72 75 2 11 Logout After login click the Logout at top right to exit the management system and return to the login interface Shanghai New Rock Technologies Inc Page73 75 3 Appendix 3 1 OM200 system operation state Table 3 1 OM200 system operation state Glittery letter Status meaning E The IP address of OM conflicts with that of other equipment in LAN Please settle this problem before the OM can be operated normally D Internal failures have been encount
11. GMT 08 00 Tijuana e GMT 06 00 Denver e GMT 06 00 Mexico City e GMT 05 00 Indianapolis e GMT 04 00 Glace Bay e GMT 04 00 South Georgia e GMT 03 30 Newfoundland e GMT 03 00 Buenos Aires e GMT 02 00 Cape_Verde e GMT London e GMT 01 00 Amsterdam e GMT 02 00 Cairo e GMT 03 00 Moscow e GMT 03 30 Teheran e GMT 04 00 Muscat e GMT 04 30 Kabul e GMT 05 30 Calcutta e GMT 05 00 Karachi e GMT 06 00 Almaty e GMT 07 00 Bangkok e GMT 08 00 Beijing e GMT 09 00 Tokyo e GMT 10 00 Canberra e GMT 10 00 Adelaide e GMT 11 00 Magadan e GMT 12 00 Auckland 2 3 3 Dialing Rules After login click Basic gt Dialing Rule tab to open the configuration interface Shanghai New Rock Technologies Inc Page26 75 Figure 2 4 Dialing rule configuration interface Usingprefix Direct outward dialing Pr Outbound Selection is exo m g v Play dial tong after detecting prefix IV Play dial tong after detecting prefix Extension 5 Semuenta El Table 2 4 Configuration parameters of dialing plan Name Description Outbound Prefix Used for selecting a trunk for an outgoing call Value range 0 9 Outbound The types of trunk for outgoing calls e FXO Using analog trunks for outgoing calls with the corresponding prefix Example if the prefix of analog trunk is set to 9 users dial 9 to select an
12. This parameter must be set due to no default value Gateway IP address LAN gateway IP address where the OM is located When the OM obtains an IP address through DHCP the system will display the LAN gateway address automatically obtained through DHCP This parameter must be set due to no default value DNS Enable Activate DNS service Primary Server Secondary Server If DNS service is activated the network IP address of preferred DNS server must be entered and there is no default value If DNS service is activated the network IP address of standby DNS server can be entered here It is optional and there is no default value SNTP Manual config The system will use the time set here if time server doesn t work Primary Server Enter the IP address of preferred time server here This parameter must be set due to no default value Secondary Server Enter the IP address of standby time server here This parameter must be set due to no default value Timeout Timeout when periodically sending a request for clock synchronization fails Query interval Interval of sending a request for clock synchronization to the time server Shanghai New Rock Technologies Inc Page25 75 Name Description Time Zone Select a time zone and the parameter values include e GMT 11 00 Midway Island e GMT 10 00 Honolulu Hawaii e GMT 09 00 Anchorage Alaska e
13. int or lm Da 3003 esee 3003 esse user zini y or Y 4 3004 eese 3004 ee z use simt x or uw Ds 3005 eese 3005 ee user z int y of Table 2 8 Basic configuration parameter of IP extension Name Description ID IP extension line ID which is automatically created by the system Ext Number assigned to this IP extension By default this is null REG PWD Registration password registered to the OM by IP extension Account Set a user account for logging on to the assistant It is needed to enable the account if a department and a assistant are selected ACCT PWD Set a logon password for this assistant account Name Display the user name which is the same as account name by default It is not a mandatory option but only used for monitoring of assistant and operator Department Set a department group on this line It is not a mandatory option but only used for monitoring of assistant and operator Role Same as analog extension Call Barring Same as analog extension Email Set an Email bound with this line This is used for voice mail Mobile Set a mobile number bound with this line This is used for mobile extension OT Select if Outbound Transfer is activated on this line By default this is disabled When this function is mainly used for call forwarding and caller transfer if this lined can be forwarded or transferred to externally Clik Y to open the whole configuration interface of IP e
14. 0 3 ROUTE FXS 1 2 3 4 g For terminating the call from IP ring FXS port 1 2 3 4 simultaneously ROUTE FXO Route a call to FXO port Example IP x ROUTE FXO 1 2 3 4 r Select the outgoing call FXO port in a round robin way ROUTE IP Route a call to the IP platform Example FXS 021 ROUTE IP 228 167 22 34 5060 228 167 22 34 5060 is the IP address of the platform 2 7 5 Application Examples of Routing Table 1 Remove digits FXS 01061202700 KEEP 8 Note This rule will remove the area code of the called party number FXS 021 REMOVE 3 Note This rule will remove prefix 021 2 Insert extra digits at the beginning of digit stream FXS CPNX ADD 021 Note Adding prefix 021 to the calling party number 3 Insert extra digits at the end of digit stream FXS CPN6120 ADD 8888 Shanghai New Rock Technologies Inc Page59 75 4 5 6 7 8 9 Replacement FXS CPN88 REPLACE 2682000 Note When 8000 is dialed on FXS port the call will be routed to port FXS 1 Routing calls to IP network FXS 0 ROUTE IP www mysip com 5060 Note A call started with O will be routed to the SIP proxy with www mysip com 5060 Routing calls to PSTN IP X ROUTE FXO 1 2 3 4 Note Calls from IP network will be routed to FXO port 1 2 3 and 4 in alternate way Support POS and Modem FXS 2 6120 CODEC PCMU 20 0 Note Using PCMU for FXS 2 with 20ms of package size 0 indicates that the echo cancellation is off Routing calls t
15. ID Deparmentname ID Depatmentname A E TTT m m m SNP Oo wie NIN Wie N N n a m N re Department setting interface is mainly used for setting department group name with which is filled in the blanks Intra department pickup and assistant functions will use the department information After the department is set it will appear on the dropdown list under Department on the Extension gt Analog Ext and Extension gt IP Ext configuration interface for extension management and assistant 2 5 Trunking 2 5 1 Analog Trunk After login click Trunking gt Analog Trunk tab to open the configuration interface Figure 2 12 Configuration interface of analog trunk i A A AAN s amon MM tem temm om Re one Analog Trunk IP Trunk IP Trunk Registration Logout Submit Refresh Phone number Enable Outbound Greeting Recording Detect CID Table 2 11 Configuration parameter of analog trunk Name Description ID Analog trunk ID which is automatically created by the system Phone Number Assign a phone number for this trunk line When there is no caller ID display the system will use this number as the caller ID This number is also used in the Call Detail Record CDR Enable Enable this analog line If FXO port fails or other maintenance happens itis suggested to disable this line to ensure it will not be selected when making outgoing calls
16. ID Port ID of analog extension read only Extension Assign the extension number for this analog extension The default value is not null and its numbering starts with 200 Shanghai New Rock Technologies Inc Page29 75 Name Description Enable Select if the line is set to maintenance status namely stop to supply of power for the line port In this status the line fails to be used normally The administrator can disable the extension by setting the line to off status Account Set a user account for logging on to the assistant It is needed to enable the account if a department is selected ACCT PWD Set a logon password for this account Name User name which is the same as account name by default It is not a mandatory option but only used for monitoring of assistant and operator Department Set a department group on this line It is not a mandatory option but only used for monitoring of assistant and operator Role Set the role type on this line including general user privileged user and operator e User A user who has permission to use all basic functions except extension and trunk monitoring e Manager manager can monitor extension and trunk status in addition to playing the general role The system can set up to 3 privileged users e Attendant It is an account type specially designed for attendants It has no call forwarding and DND but provides setting of call transfer and corpo
17. IP address or a domain name When a domain name is used it is required to activate DNS service and configure DNS server parameters on the page of configuring network parameters Examples of complete and effective configuration 201 30 170 38 5060 softswitch com 5060 Shanghai New Rock Technologies Inc Page39 75 Name Description Backup Server Configure the IP address and port number of backup proxy server It has no default value Add the address of calling proxy server here and the OM can support selection function of multiple softswitch addresses through IP address The format must IP address format and complete and effective configuration eg 202 202 2 202 2727 The proxy and registration servers must be identical Conditions for falling over to the backup proxy server any 1 The OM registration is timeout 2 No response to master server calls is timeout User Agent This domain name will used in INVITE messages If it is not set here the Domain Name OM will use the IP address or domain name of IMS core network portal as user agent domain name It has no default value It is not recommended to use LAN IP address to set domain name parameter Sub domain Used for registered domain name it is needed to configure only when the domain name used for registration and the user agent domain name are inconsistent If it is null the user agent domain name will be used for registration R
18. In the case of network fault outgoing calls are automatically routed to FXO port The default value is Select Table 2 23 Codec Methods Supported by OM Codec Supported by OM Bit Rate Kbit s Time Intervals of RTP Package Sending ms G729A 8 10 20 30 40 PCMU PCMA 64 10 20 30 40 Table 2 24 Mapping between the reliability requirement and the TOS value Level TOS Value High Delay TOS Value Low Delay TOS Value Low Delay and High Throughput and Low Throughput and High Throughput 0 0x08 0x10 0x18 1 0x28 0x30 0x38 2 0x48 0x50 0x58 3 0x68 0x70 0x78 Shanghai New Rock Technologies Inc Page53 75 Level TOS Value High Delay TOS Value Low Delay TOS Value Low Delay and High Throughput and Low Throughput and High Throughput 4 0x88 0x90 0x98 5 OxA8 OxBO OxB8 6 OxC8 OxDO OxD8 7 OxE8 OxFO OxF8 2 7 3 SIP related configuration The SIP messages consist of request message and response message Both include SIP message header field and SIP message body field SIP message header mainly describes the message sender and receiver SIP message body mainly describes the specific implementation method of the dialog Message of request the SIP message sent by a client to the server for the purpose of activating the given operation including INVITE ACK BYE CANCEL OPTION and UPDATE etc Message of response the SIP message sent
19. Inc Page47 75 Delete SD list Pick up the phone 74 MM Dial SD Pick up the phone MM Pick up the call to an operator Pick up the phone 50 Pick up the call to an extension Pick up the phone 55 the extension number Allowed calls on the extension being picked up Pick up the phone 73 Inhibiting calls on the extension being picked up Pick up the phone 73 Group pickup Pick up the phone 56 Calling authorization Pick up the phone 33 the extension number authorization code 4 the called party number Note there should be no outbound calling restriction on this extension Enable voice mail for all calls Pick up the phone 65 Enable voice mail for no answer calls Pick up the phone 66 Disable voice mail Pick up the phone 65 Listen to the color ring back tone CRBT Pick up the phone 88 the two digit index of the ring file Enable CRBT Pick up the phone 80 the two digit index of the ring file Deactivate CRBT Pick up the phone 80 Three way calling Disable call waiting for the next call During the two way conversation hook flash 79 the third party s number hook flash again after in talk with the third party Pick up the phone 64 Blinded call transfer Attended call transfer During conversation with the first party hook flash 38 the extension numb
20. OM100 Front Panel Description D Main control module It offers one 10 100 Ethernet port and one configuration interface CON and Two interface slots and each can contain one desired type interface card Table 1 15 Indicators of OM100 Mark Function Status Description Green Power on pwr Power indication Off Power off Off System locked and inactive Green flash In normal operation Status i i STU MiB uen Cota System in the process of power up and not in the normal operation mode System in a diagnostic mode and able to execute Red flash ae limited operation Green No alarms Alarm ALM Mc Red flash New alarms occurred but not confirmed indication Red Alarms existed and all alarm information confirmed After normal startup of OM100 three indicators of PWR STATUS STU and ALARM ALM on the front panel have been found to turn green and then ALARM ALM indicator turning from green into red indicating the equipment has detected IP address conflicts Figure 1 6 OM100 Back Panel Shanghai New Rock Technologies Inc Pagel5 75 Table 1 16 Description of OM100 Back Panel Description Two cooling fans Ground pole Ge e6 AC power socket 100 240 VAC voltage input 1 3 4 OM200 Designed with a 1U high and 19 inch wide compact chassis with swappable modular structure of interfaces OM200 can be scalable to have an e
21. System tool gt software upgrade to access to the page of software upgrade Figure 2 38 Interface of software upgrade Upgrade Software Note The extension of the uploaded file is gz Click Browse to select the upgrade files and click Open Click Next when the following interface appears and start uploading the upgrade files to the OM Figure 2 39 Interface of file upload Upgrade Software Note The extension of the uploaded file is gz E Documents and Settings Administ ral Uploading will be completed in about 30 seconds and click Upgrade on following dialog Shanghai New Rock Technologies Inc Page69 75 Step 6 Step 7 Step 8 Step 9 Figure 2 40 Upgrade interface Upgrade Software Click Upgrade to start the upgrade MO E The following prompt appears during the upgrade Figure 2 41 Prompt of upgrade process A WARNING A few minutes are needed to upgrade the OM Don t operate the OM during this period After success in upgrade the following dialog will appear click Confirm Figure 2 42 Interface of successful upgrade Microsoft Internet Explorer A The upgrade has completed and please wait for few minutes while the system is in restart 7 The OM will reboot and the interface will be disappeared Wait for about 2 minutes and access to the interface of OM management system click Info and check the software version A WARNIN
22. analog trunk for outbound call Click u to select the specified analog trunks e IP Using SIP trunks for outgoing calls with the corresponding prefix Example if the prefix of IP trunk is set to 6 users dial 6 to select an SIP trunk for outbound call Click to select the specified SIP trunks e Route Selecting the trunks according to the routing table Note If an outbound trunk is not specified the equipment will select any available trunk Selection Used to define outbound line Group Prefix Used for selecting the group when making an incoming call Optional value 0 9 Shanghai New Rock Technologies Inc Page27 75 Name Description Hunting method e Simultaneous Set a prefix for a group of extensions When the prefix is pressed in an incoming call the OM rings idle extensions in the group concurrently when an extension receives the call the OM will stop ringing of other extensions in the group Click q to select the extensions for the group These selected extension lines will ring simultaneously when users dial this prefix e Sequential Set a prefix for a group of extensions When the prefix is pressed in an incoming call OM distributes the call to the idle extension in a sequential order Click Q to select the extensions for the group e Circular Set a prefix for a group of extensions When the prefix is pressed in an incoming call OM distributes the call to the idle extension in a ci
23. by a server to the client as response to the request including 1xx 2xx 3xx 4xx 5xx and 6xx responses Message header Call id Parameter line Via From To Contact Csq Content length Max forward Content type White Space and SDP etc OMs provide good flexibility in content setting in order to improve the compatibility with the platform After login click the label of Advanced gt SIP to open this interface Figure 2 25 SIP related configuration interface System Media SIP Routing Dialing Tietrunk Encrypt PRACK V RFC3262 Session timer Y RFC4028 Session interval 1800 Max 10 digits default 1800 s Min Session Time 1800 Request Response configure SIP header To field Subdomain name O Outbound proxy Call 1D field Host name O Local IP address Called party number 9 From Request line field From To field Call forwarding using route IMS Access network info Submit Table 2 25 Configuration parameter of SIP related Name Description PRACK Determine whether to activate Reliable Provisional Responses RFC 3262 Session timer Choose to activate session refresh Session Timer RFC 4028 By default session timer is not activated Session interval Set the session refresh interval The value of Session Expires is enclosed into INVITE or UPDATE messages Default value is 1800 in second Minimum timer Set the minimum
24. duration time of effective DTMF signal Its effective range is threshold 32 96 ms and the default value is 48 ms The greater the value is set the more stringent the detection is Call restriction White list This parameter is used for setting a trunk number or prefix always allowed to call such as emergency number 110 and even extensions without permission to call a trunk can call this number number range It is generally used to set emergency numbers such as 11011191120 Black list This parameter is used for setting a trunk number or prefix prohibited to call such as charge number range 900 and even extensions with permission to make international calls cannot call this number range It is generally used to set numbers prohibited to call in any case Examples 900117909 Prefix for long distance call Domestic This parameter is used for setting a trunk number or prefix prohibited to call domestically and even extensions with permission to make domestic calls cannot call this number range The default value is 00 indicating numbers starting with 00 are prohibited to call International This parameter is used for setting a trunk number or prefix prohibited to call internationally and even extensions with permission to make international calls cannot call this number range The default value is null but can be set to codes of some countries indicating numbers in these countries are prohibited to ca
25. in call or in use status such as ringing offhook and caller ID transmission of FXS interface ringing offhook and caller ID detection of FXO interface the indicator corresponding to it goes on e Line type indication This is the mode for installation of equipment or wiring check This mode can be entered by disconnecting the network interface two Ethernet interfaces on the host are disconnected when connecting lines at installation stage or through interface control when the check is made during normal operation After entering the mode LED constant on indicates that the corresponding line is equipped and is an analog telephone line LED flashing indicates that the corresponding line is equipped and is an analog trunk lines LED off indicates that the corresponding line is not equipped or is faulty System operation status indication This is the mode for displaying information on system operation of equipment in specific conditions Usually this mode is entered when some prompts are required to give operator during equipment startup diagnosis or operation In this mode LED flashes to display numbers letters or other patterns in matrix Please refer to the Appendix Check List for Operation Status Indication of OM200 System Figure 1 8 OM200 Back Panel AID OY S G3 R3 Cc Table 1 21 OM200 Back Panel Description Ground pole Indicator see Table 1 22 for description USB interface reserved for fut
26. in use After power on and normal startup FXS or FXO indicators 71 3 5 7 and 2 4 6 8 cross flashing indicates that OM10 has detected IP address conflict Figure 1 2 OM10 Back Panel casas eoe a 4 EA L ou amp 2 9 Table 1 4 Description of OM10 back panel Description Power interface 5 9 VDC input 10 100 Ethernet interface RJ45 Analog line FXS or analog trunk FXO interface GGop Table 1 5 Configuration Description of Analog Extension Interfaces for OM10 OMIO RJ11 Interface Configuration Models 1 2 3 4 5 6 7 8 OMI0 4S Line 1 Line 2 Line 3 Line 4 NA NA NA NA OMI0 8S Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 Shanghai New Rock Technologies Inc Pagell 75 OM10 RJ11 Interface Configuration Models 1 2 3 4 5 6 7 8 Trunk Trunk Trunk Trunk OM10 4FXO s a T NA NA NA NA Line 1 Line 2 Line 3 Line 4 OMIO 8FXO Trunk uk TUUM Trunk Trunk Tronk Trank Tk Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line 7 Line 8 Trunk Trunk Trunk Trunk OMI0 48 4 Linel Line2 Line3 Line4 Ud ran o a Line 1 Line 2 Line 3 Line 4 1 3 2 OM20 Designed with a 1U high and 19 inch wide compact chassis OM20 is suitable for installation in a standard cabinet It has a built in 110 220V power module OM20 uses RJ45 for the interface socket of analog lines and trunks OM20 sup
27. not conduct any operation within 10 minutes after login They are required to log in again for continuing operations Upon completion of configuration click Logout button to return to the login page so as not to affect the login permission of other users Shanghai New Rock Technologies Inc Page22 75 2 2 Buttons Used on OM Web based Utility Submit and Refresh buttons are at the bottom of configuration interface e Submit Button Submit configuration information Users click Submit button after completion of parameter configuration on a page A success prompt will appear if configuration information is accepted by the system if a The configuration takes effect after the system is restarted dialog box appears it means that the parameters are valid only after system restart it is recommended that users press the Rstart button on the Tool page to validate the configuration after changing all parameters to be modified Refresh Cancel changed operation that has not been submitted 2 3 Basic Configuration 2 3 1 Status After login click Basic gt Status tab to open the status interface Figure 2 2 Status Interface work Dialing Rule Auto Attendant This device has been running for O hours O minutes 16 seconds It started up on 2010 01 05 10 41 37 Device information e Model OM10 45 4 e NAT IP address IP extension capacity 30 e Ready D e Not ready 0 e Not configured 30
28. p we Do not plug and remove the interface cards of OM200 when equipment is powered on Each RJ45 socket has 8 pins leading out 4 pairs of analog telephone or trunk lines in agreement with the pair specifications for Ethernet interfaces whose corresponding relations can be seen in the table below CAT 5 cables are used to connect the interface card and distribution panel in equipment installation Standard RJ11 telephone lines can be used to plug in a RJA5 socket The telephone trunk lines are connected to the 3 pair of pins for simple call test Table 1 19 Pin Specifications for OM200 RJ45 Socket Port Numerical sequence of SATA i 4 Pair E 1 Pair 24 pair 3 Pair line Pin No of RJ45 contact 1 2 3 6 4 5 7 8 Corresponding RJ11 TIP1 RINGI TIP2 RING2 TIP3 RING3 TIP4 RING4 There is a 6 x 4 LED indicator matrixes on the left side of interface board Each row of LED indicator matrixes matches four telephone lines on a RJ45 The first row on the left matches Line 1 4 Shanghai New Rock Technologies Inc Pagel7 75 respectively from top to bottom the first row on the right matches Line 21 24 respectively from top to bottom and the middle rows in the same manner LED indicators are used for multiple purposes as follows e Line status indication This is the most common mode during normal use of equipment In this mode if a line is idle the indicator corresponding to it goes off if a line is
29. that of 61x or 61 e Specify a number scope For example 268 0 1 3 9 specifies any 4 digit number starting with 268 and followed by a digit between 0 1or 3 9 Note Number matching follows the principle of minimum matching For example x matches any number with at least one digit xx matches any number with at least two digit 12x matches any number with at least 3 digit starting with 12 Table 2 27 Number Transformations Processing Mode Description and Example KEEP Keep number The positive number behind KEEP means to keep several digits in front of the number the negative number means to keep several digits at the end of the number Example FXS 02161202700 KEEP 8 Keep the last 8 digits of the called number 02161202700 for calls from FXS The transformed called number is 61202700 REMOVE Remove number The positive number behind REMOVE means to remove several digits in the front of the number the negative number means to remove several digits at the end of the number For example FXS 021 REMOVE 3 Remove 021 of the called number beginning with 021 for calls from FXS Shanghai New Rock Technologies Inc Page57 75 Processing Mode Description and Example ADD Add prefix or suffix to number The positive number behind ADD is the prefix the negative number is suffix Example 1 FXS1 CPNX ADD 021 FXS2 CPNX ADD 010 Add 021 in front of calling numbers for calls from FXS
30. value of session refresh interval Shanghai New Rock Technologies Inc Page54 75 Name Description Request Response Configure To field Choose whether to apply Domain name or Outbound proxy to To header field the default is Domain name Address in Call ID Choose whether to fill Call ID field with host name or local IP the field default is local IP address Called party number Choose whether the OM acquires the called number from Request Line header field or To header field The default is from Request Line 302 Contact with If activated When sending 302 call forwarding transferred number is switched prefix required to switch over the routed number or it will be used directly IMS IMS Activate SIP function compatible with 3GPP IMS standard Access network Set the header field value of P Access network info The OM will information include the header field of P Access network info in SUBSCRIBE and INVITE message 2 7 4 Routing Table After login click Advanced gt Routing Table tab to open the configuration interface Figure 2 26 Configuration Interface for Routing Table Submit Refresh Help Click Help to open the illustrative interface for routing configuration Shanghai New Rock Technologies Inc Page55 75 Figure 2 27 Illustrative interface for routing configuration Note Routing Rules 1 Matching from top to bo
31. 34 55 1 CPNX ROUTE FXS 2 For calls from IP address 222 34 55 1 calling party number is replaced by 2680000 and then the call is routed to FXS port 2 with the new calling party number CODEC Designate the use of codec such as PCMU 20 16 where PCMU denotes G 711 20 denotes RTP package interval of 20 milliseconds and 16 denotes echo cancellation with 16 milliseconds window PCMU 20 0 should be used if echo cancellation is not required to activate Example IP 6120 CODEC PCMU 20 16 PCMU 20 16 codec will be applied to calls from IP with called party number starting with 6120 Shanghai New Rock Technologies Inc Page58 75 Processing Mode Description and Example RELAY Insert prefix of called party number when calling out The inserted prefix number follows behind REPLAY Example IP 010 RELAY 17909 For calls from IP with called party number starting with 010 digit stream 17909 will be outpulsed before the original called party number is being sending out Table 2 28 Routing Destination Destination Description and Example ROUTE NONE Calling barring Example IP CPN 1 3 5 ROUTE NONE Bar all calls from IP of which the calling numbers start with 1 3 4 5 ROUTE FXS Route a call to FXS ports Example 1 IP 800 0 3 ROUTE FXS 1 2 3 4 Select FXS port in a sequential order Example 2 IP 800 0 3 ROUTE FXS1 Point this call to FXS port 1 Example 3 IP 800
32. 8 24 17 00 57 313612 08 24 17 00 57 313785 08 24 17 00 57 313990 08 24 17 00 57 314208 08 24 17 00 57 314378 08 24 17 00 57 315289 config c 3607 Category SYSTEM config c 3731 INFO parameter RTP PORT MIN set with 10000 config c 3731 INFO parameter RTP PORT MAX set with 10500 config c 3731 INFO parameter DEFAULT CODEC set with G729A 20 PCMU 20 PCMA 20 config c 3731 INFO parameter ECHO CANCEL LEN set with 16 config c 3731 INFO parameter DTMF METHOD set with 2833 config c 3731 INFO parameter CRITICAL DIGIT TO set with 4 config c 3607 Category PASSWORD config c 3733 INFO parameter WEB PASSWORD set with config c 3733 INFO parameter WEB OPER PASSWORD set with config c 3607 Category DIGITMAP config c 3731 INFO parameter DEFAULT DIGIT MAP set with 01 3 5 8 xxxxxxxxx O10xsxxxxxx O2xxxsxxxxx O 3 9 xxxxxxxxx 120 11 0 2 9 111xx 123xx 95xxx 100xx 1 3 5 8 xxxxxxxxx 2 3 5 7 xxxxxx 8 1 9 xxxxxx 80 1 9 xxxxx 800xxxxxxx 4 1 9 xxxxxx 40 1 9 xxxxx 400xxxxxxx x T x l xx xx 08 24 17 00 57 315492 08 24 17 00 57 316651 08 24 17 00 57 316983 08 24 17 00 57 317622 08 24 17 00 57 318006 08 24 17 00 57 318382 08 24 17 00 57 318745 08 24 17 00 57 319081 08 24 17 00 57 319397 08 24 17 00 57 319709 08 24 17 00 57 320244 08 24 17 00 57 320737 2 8 4 Configure log config c 3607 Category OPTIONAL config c 3731 INFO parameter FXO_DET_CONN se
33. CFB Forwarding calls to an extension Pick up the phone 61 third party the extension number of the Forwarding calls to external number Pick up the phone 61 the prefix of the selecting trunk the number of the new destination Verify the destination number of CFB Pick up the phone 61 Deactivate CFB Activate call forwarding on no answer CENR Pick up the phone 61 Forwarding calls to an extension Pick up the phone 62 the extension of the third party Forwarding calls to an external number Pick up the phone 62 prefix of selecting trunk the external number of the third party Verify the destination number of CFNR Pick up the phone 62 Deactivate CFNR Pick up the phone 62 Activate call splitting Forking calls to an extension Pick up the phone 75 the external number Forking calls to an external number Pick up the phone 75 prefix of selecting trunk the external number Verify the phone number of the second terminal Pick up the phone 75 Deactivate the call splitting Pick up the phone 75 Activate do not disturb DND Pick up the phone 72 Deactivate DND Program the speed dial SD list Pick up the phone 72 Pick up the phone 74 MM the original number Note MM is in the range of 20 49 Listen to the SD list Pick up the phone 74 MM Shanghai New Rock Technologies
34. Figure Fig re 1 1 0MTIO Front Panel oi ee eee ti 11 Fig re 1 2 0MTO Back Pal ai n 11 Figure 1 3 0M20 Front Panel nn EHE RR UR E UENIRE SUM MU ET a 12 Fig re 1 4 0M20 back panel or a 14 Figure 1 5 OMIOO Front Panel uiii Ee ERR EU hte eed aes 15 Figure 1 6 OM100 Back Panel hr RERREEGR TRI ERE REESE ER 15 Figure 1 7 0M200 Eront Panels EHE ER UR ER EO RE IM STRE 17 Figure 1 8 0M200 Back Patel eite te rete le etd per eerte ied 18 Figure 1 9 Schematic Diagram for Front Panel of OM200 Dual Chassis System sess 19 Figure 1 10 Schematic Diagram for Back Panel of OM200 Dual Chassis System sss 20 Figure 2 1 Login Interface of OM Web based Utility eese 22 Figure 2 2 Status Interface 23 Figure 2 3 Network Configuration Interface 24 Figure 2 4 Dialing rule configuration interface sessesesseseeseeeeeeeee ener nne 27 Figure 2 5 Configuration interface of Auto Attendant essere 28 Figure 2 6 Basic configuration interface of analog extension sees 29 Figure 2 7 Others configuration interface of analog extension essere 31 Figure 2 8 Basic configuration interface of IP extension oococcccnonnconnnnocononanancnnnnnononacon conca nro nono na canon ncnncnno 33 Figure 2 9 Others configuration interface of IP extension sse 34 Figure 2 10 Registration configu
35. G ForOM100 and OM200 the software upgrade operation must be conducted on an 100M Ethernet port 2 9 3 Configuration import After login click Tools gt Import data to open this interface Operating procedure is the same as that of software upgrade Shanghai New Rock Technologies Inc Page70 75 Figure 2 43 Interface of import data Import data Note The extension of the uploaded file is gz SSeS A Browse 2 9 4 Configuration export After login click Tools gt Export of configuration to open this interface It s allowed to download the configuration files from the OM through this interface The downloading procedure is similar to the downloading procedure of log files Figure 2 44 Interface of export data Click Download to download files The downloading operation is restricted by the network speed It may take few minutes when the network is busy Only one person can download files at a time Download 2 9 5 Software restart After login click Tools gt Restart to restart the OM making modified configuration come into effect In most cases there is no need to reset the OM and the modified parameters will come into effect upon confirming the submit 2 9 6 System reboot After login click Tools gt Reboot to restart the OM As this is a system wide reset it takes longer time Generally it s sufficient to restart software when the OM confirms to reset the
36. IP PBX Series OM10 OM20 OM200 User Manual New Rock Technologies Inc Building 11 777 Long Wu Road Shanghai 200232 AM China New Rock www newrocktech com TECHNOLOGIES Tel 0086 21 61202700 E mail sales newrocktech com Amendent Records Document Rev 2 0 Jan 07 2010 Content updates of the document are as follows 1 Several features are added including dumping the TDM signal and IP packets from Web based utility 2 Changes are made for the configuration of analog extension IP extension IP trunks and attendant and dialing plan and feature codes Document Rev 1 1 Oct 27 2009 Content updates of the document are as follows 3 Adjustment of content was made based on the new Web user interface 4 OM20 and OM200 were added 5 Instructions for use of recording tie trunk and other new functions were added Copyright O 2010 New Rock Technologies Inc All rights reserved All or part of this document may not be excerpted reproduced and transmitted in any form or by any means without prior written permission from the company Shanghai New Rock Technologies Inc Page2 75 Contents of Table 1 OvervieW 9 A e cte dere c 9 TD Functions and Features octets aa 9 1 3 Equipm ent Structure 24v RE UDRHUSHUTIBRUDERRRIUUIHUREISRUUD EHE 10 PIVOM O inii eR et GPE e ERE TERT AS 10 1 3 2 0M20 A e ep RU Dl e RR ERROR GE A A 12 1 3 3 0MI QOO e
37. P address and port number of server for storing call records Note If port number is not configured the default port number 1809 will be used Filter Select what calls are not recorded None or Internal calls 2 6 6 Functional keys The function key consists of system function key and service function key The system function key is used for acquiring OM information and the later is used for users to activate inactivate extension features After login click the label of System gt Functional Keys to open this interface The following are the examples of the dialing rule for the function key a b Using xx dial and 2 digits number to activate a service Using xx dial and 2 digits number to cancel a service Illustrate with following defaults of various parameters which may be modified according to requirements Figure 2 21 Functional keys configuration interface System functional key Query IP address IVR management Recording Listen Save 81 82 83 Feature key Activate CFU Activate CFB Activate CFNR Activate forking Enable DND Enable SPD Call pickup Allowed to be picked up Group pickup Enable voice mail for all calls Disable voice mail Cancel call waiting for next call Table 2 19 The use of 60 61 62 75 72 74 50 EX 56 65 65 64 feature codes Query phone number Recording dial 81 and mal instructions Hang up the ph Verification dia
38. R 49 DUM mI M 49 Shanghai New Rock Technologies Inc Page3 75 LRM A A iS 51 2 7 3 SIP related CONSUL AA 54 271 4 Routing Table net a eee a reden 55 2 7 5 Application Examples of Routing Table sese 59 2 1 6 Digit Map nei eet P o i EO e ER ED ERNEUT iia 2 7 7 Tie trunk AR O OE ORTA 2 89 Lo managements oo P ee aet Reb B mp bote b 65 2 8 1 Resource status 2 8 2 Call message ete teh rm ec e ee an e tenen eiie eiue 2 8 3 System Startup 2 54 Configure 0g 755 crece burn rd Lee ird d eee LUE 29 System to Li eo e Ee unn 68 2 0 T Change password ect ree e RR RN PRO adas 68 2 02 Software pgr de ebbe ore ne e P e ee re ele eld 69 2 0 3 Configur tion imports 4 2 2 5 ie de Eee Rees 70 2 9 4 Configuratiol export ada 71 2 0 5 Software Testart 12 8225 A da o 71 2 9 6 System reboot 2 9 7 Restore factory Settings id ts 72 2 9 9 E DM CaptUFe eet e A A REINES XE ON RE VLRN NOE Re RE E NN N 72 2 9 9 Ethereal capture cea 42 2 10 Product information get er ro eee ADI e pe aid 72 DADO A Soosnee aeanerd arenes 73 DHA PPCM Ix a sccstdacscesccecdessceusscstsescssusndensisssseusstvtcns assssvoassaseceseasnenedssdesced eusntsnscdnsodesstsadsesussdencseesessease 74 3 1 0M200 system operation state oi RR Ge e e Me R e bte eris 74 3 2 Setting of Recording Storage Server sess nete nnne nennen 74 Shanghai New Rock Technologies Inc Page4 75 Contents of
39. abled 192 168 2 228 OM100 Disabled 192 168 2 240 OM200 Disabled 192 168 2 240 If the OM is only configured with FXO ports for analog trunks without FXS ports e g OM10 4FXO or OM20 24FXO users can dial into the OM by connecting a PBX extension line or CO line to a FXO port and press to obtaining the current IP address of the device and version information of firmware Fixed IP Address Used are set Users can dial If the DHCP service on the network is not available or the OM is directly connected with a computer the OM will use the factory default IP address A user could fail to log in with the default IP address if the IP address of user s computer and the default OM IP address are not at the same network segment It is recommended that the IP address of user s computer is changed to be identical with the same network segment For example if the OM IP address is 192 168 2 240 it is recommended to set the computer s IP address to any address at the network segment of 192 168 2 X XX e PPPoE Used In Basic Configuration Network Configuration the OM will automatically obtain the WAN address returned by access network after PPPoE service is started and user name and password firmware e IP Address Port Configuration of Equipment on the OM to receive the IP address and version information of It is typically required to fill in the port when using DDNS since the router possibly maps to a d
40. age66 75 Title Rtp Context Info Explanation Show the voice channel related to the calls For example Rtp Context Info gt gt gt gt gt 3 created call e011 2 8 2 Call message After login click the label of Logs gt Call Message to open this interface Figure 2 34 Call message interface IFXO 5627266 1 connected FXO 5627265 2 connected FXO 5627264 3 connected FXO 5627263 4 connected FXO 5659562 5 connected FXO 5659561 6 connected f Fx0 5659972 7 connected 5 920526 Fx0 5659971 8 connected 5 920664 FX0 251 9 connected 5 920801 FxX0 665 10 connected Fx0 698 11 connected Fx0 225 12 connected Fx0 5659970 25 connected Fx0 5751712 26 connected 5 921492 FXO 526 27 connected IFXO 527 28 connected IFXO 330 29 connected IFXO 331 30 connected IFXO 332 31 connected 5 922172 FXO 333 32 connected 6 359497 FXO 330 29 connected 6 360127 FXO 5659970 25 connected 6 360508 FX0 5751712 26 connected IFXO 526 27 connected IFXO 527 28 connected IFXO 331 30 connected 08 24 17 01 06 361648 2 8 3 System Startup After login click the label of Logs gt System Startup to open this interface The OM boot up information is available in this page including the hardware configuration Figure 2 35 Interface of system startup 08 24 17 00 57 311437 08 24 17 00 57 312260 08 24 17 00 57 312518 08 24 17 00 57 312860 08 24 17 00 57 313109 08 24 17 00 57 313372 0
41. and voice port of the OM on the router e IPPBX is behind multi stage NAT e g There exists a multi stage router between the IPPBX and the Internet In this case since there exists a multi stage router between the OM and the Internet and the router controlled by an enterprise is behind NAT the communication problem between the OM and external IP extensions cannot be solved simply by port mapping Therefore it is needed to enable STUN function STUN protocol provides a way by which it can get the address and port mapped by NAT and so replace the private network address and port in application layer to traverse NAT for working with the STUN server in public network to access the OM behind NAT ensuring normal communication by external IP extensions The OM has three strategies for using STUN service 1 Startup The OM sends STUN request for signaling port to the STUN server only at application boot 2 Periodic The OM sends STUN request for signaling port to the STUN server on a periodical basis 3 Periodic amp RTP The OM sends STUN request for signaling and voice ports to the STUN server on a periodical basis In this case it is still needed to fill in DDNS or static NAT address for IP extension registering to the OM 2 4 4 Department After login click Extension Department tab to open the configuration interface Shanghai New Rock Technologies Inc Page36 75 Figure 2 11 Department configuration interface
42. cing the system performance Procedure of downloading the debugging log Step 1 Click download the OM starts pack the logs Step 2 After few seconds the interface of log save will appear Step 3 click Save and select path to save Step 4 The user may review the log from the server concerned 2 9 System tool 2 9 1 Change password After login click the label of Tools to open this interface Only administrator is entitled to change the password of login For changing administrator password it s required to enter new password into New password field and Confirm new password field then click Submit The password being used by operator will be displayed as hidden codes which could be changed by administrator at any time The administrator is allowed to change the operator s password by entering new password into Operator password gt password Shanghai New Rock Technologies Inc Page68 75 Figure 2 37 Interface of password changing e m Administrator password Jpgrade Confirm new password Submit Operator password Submit Restore factory setting TDM capture Ethereal capture Submit 2 9 2 Software upgrade Step 1 Step 2 Step 3 Step 4 Step 5 After login click Tools gt Upgrade to open this interface The software upgrading procedure is presented as below Obtain the upgrade files tar gz file and save the file onto a local computer Click
43. d as a valid hang up Generally this value should not be less than 800 milliseconds Hook debouncing Used to avoid the glitch of the phone status with default of 50 milliseconds When the duration from hang up to off hook falls short of this value the OM will ignore the status variation and consider the phone remains hang up status In case of vice versa the OM will ignore the status variation and consider the phone remains off hook status Effective range of setting is 10 1000 milliseconds Outpulsing delay DTMF on time Used when OMs FXS port is connected with the trunk interface of PBXs For calls from OM to PBX OMs will relay the extensions to PBX after the delay set here Setting of 0 means no extension number relay The default is O millisecond This parameter sets the on time in ms of DTMF signal sent from FXS port The default value is 100 ms Generally the duration time should be set in the range of 80 150 ms DTMF off time This parameter sets the off time ms of DTMF signal sent from FXS port The default value is 100 ms Generally the interval time should be set in the range of 80 150 ms Call ID transmit Select transmission mode of Caller ID signal from the FXS port to the phone e FSK or DTMF e SDMF or MDMF e Sending Caller ID data before or after ringing e Sending Caller ID data with or without parity Dialing Timers First digit timer If a user hasn t dialed a
44. efresh Interval Interval of sending null UDP packet to SIP registration server sent null UDP packet is used to ensure constant NAT port Contact field in Address behind NAT used in the Contact header field of SIP messages sent register 2 6 System 2 6 1 Characteristics of trunk line After login click the label of System gt trunk to open this interface Figure 2 15 Trunk line characteristics configuraiton interface GaintoIP O dB Gain to PSTN 3 dB Mi Impedance Complex 9 600 Ohm 900 Ohm Outpulsing delay 400 100 3000 ms Second dial timeout 24 10 60 s Caller ID detection mode Before ringing A Busy detection Repeat 2 2 50 cycle On time 350 30 1000 ms Off time 350 30 2000 ms Submit Refresh Table 2 14 Configuration parameter of trunk line characteristics Name Description Gain to IP Set the voice volume gain towarding IP side the default is 0 Taking decibel as the unit setting range is 3 9 decibels 3 means declining of 3 decibels 3 denotes the amplification of 3 decibels Shanghai New Rock Technologies Inc Page40 75 Gain to PSTN Set the voice volume gain towarding PSTN side the default is 3 Taking decibel as the unit setting range is 6 9 decibels Impedance Set the parameter of FXO line impedance with the default of 600 ohm The optional settings as below e Complex e 600 Cohm e 900 Cohm
45. em formed by adding an expansion chassis and interface cards on top of the single chassis system An expansion cable is required to connect the two chassises and the operation of the main chassis will not be affected when connecting the expansion cable suitable for on site capacity expansion The system resources e g number of concurrent calls are determined by the main chassis so users who are planning to expand capacity should take into account the needs for future system resources when initially ordering the single chassis system to support the smooth capacity expansion and upgrade Figure 1 9 Schematic Diagram for Front Panel of OM200 Dual Chassis System Numbering definition of system interface slots On the left side of main chassis is 1 slot marked with QD in Figure 1 9 on the right side of main chassis is 2 slot marked with 3 in the Figure 1 9 on the left side of expansion chassis is 3 slot marked with 2 in the Figure 1 9 and on the right side of expansion chassis is 4 slot marked with 4 in Figure 1 9 Shanghai New Rock Technologies Inc Pagel9 75 Figure 1 10 Schematic Diagram for Back Panel of OM200 Dual Chassis System OM200 dual chassis system consists of a main chassis and an expansion chassis Seen from the front it is different from the screen printed mark main chassis printed with OM200 MAIN mark and expansion chassis printed with OM200 EXT mark Seen from the back the difference is ob
46. entified by the system Enable Enable this IP line Phone number Assign a phone number for this trunk line When there is no caller ID display the system will use this number as the caller ID This number is also used in the Call Detail Record CDR Concurrent Set the maximum concurrent calls allowed on the trunk The default is 1 The number must be no bigger than the total number SIP trunks Password Configure an authentication password for the registration account Obtain it for the operator or system administrator Registration Select if this account is registered with the operator By default this is off DID Set an extension number bound with this analog trunk Enter the extension number to enable DID function When there is an incoming call on this line the system will ring the corresponding extension directly Outbound Select if Outbound is activated This line can only be used for incoming calls when this function is activated Greeting Set the operator greeting for this analog trunk The default greeting is used when the status is off Page38 75 Name Description Recording Select if Recording is activated The OM will record calls including incoming and outgoing calls on this analog trunk when this function is activated 2 5 3 IP Trunk Registration After login click Trunking gt IP Trunk Registration tab to open the configuration interface Figure 2 14 Regi
47. er of the second party hang up D During conversation with the first party hook flash the extension number hang up 2 6 7 Tones After login click System gt Tones tab to open the configuration interface Shanghai New Rock Technologies Inc Page48 75 Figure 2 22 Configuration interface of tones Country Region 2nd dial Message waiting Congestion Ring back Disconnect Call waiting m c e lt Confirmation China 450 0 450 0 450 100 0 100 450 100 0 100 450 100 0 100 450 350 0 350 450 700 0 700 450 1000 0 4000 450 400 0 4000 450 100 0 100 450 100 0 100 450 100 0 100 Table 2 20 Configuration parameter of tones Name Description Country region There are progress tone plans for several countries and regions which are pre programmed in gateways Users may also specify the tone plan according to the national standard Gateways provide tone plan for the following countries and regions China the United States France Italy Germany Mexico Chile Russia Japan Korea Hong Kong Taiwan India Sudan Iran Algeria Pakistan Philippines Kazakhstan Dial Prompt tone of off hook dialup 2nd dial Used for the second stage dialup Message waiting Used for prompt of voice mail or when the subscriber line is set with Don t Disturb Service and Call Transfer Busy Used for busy line prompt Congestion Used for notification of call set up failure due to resou
48. ered during OM start up procedure Please contact your local distributor for further diagnosis P The OM is in progress of system software upgrade Please guarantee stable power supply and do not conduct other operations during this period AT The application software of OM has been exited If it can not be restored by rebooting the system please contact your local distributor for further diagnosis 3 2 Setting of Recording Storage Server Table 3 2 Hardware Requirements for Recording Storage Sever Minimum Configuration Recommended Configuration P4 24G Xeon 3 0G Dual core P Mena UY HD According to the need recording According to the need recording 170KB min 170KB min Port communicating 1311 1311 with OM Windows 2003 XP Windows 2003 XP Table 3 3 Specification of OM Recording Voice Coding Recording can operate normally when the OM selects G 711 or G 729AJB Recorded file format M P Player Users can play the calling and called voices through L amp R sound channels A maximum of 24 way recording can be done at one time Voice Monitoring Not support Shanghai New Rock Technologies Inc Page74 75 The installation steps of recording software are as follows Step 1 Copy OMRecord exe Install cmd and Uninstall cmd to the installation directory on Windows XP storage server Step 2 Click to install Install cmd After installation the recording software will run in the background by the
49. f number transformation The format of routing rules is Source Number ROUTE Routing Destination Shanghai New Rock Technologies Inc Page56 75 For example IP 800 0 3 ROUTE FXO 1 2 3 4 means routing calls from IP with called number between 8000 8003 to FXO port in a sequential selecting order of 1 2 3 4 Namely FOX Port 2 is selected when FXO Port 1 is busy and so on Detailed definitions of source and number number transformation methods and routing destination are shown below Table 2 26 Routing Table Format Name Description Source There are three types of source IP FXS and FXO Among them IP source can be any IP address and is denoted by IP IP xxx xxx xxx xxx is used to denote specific IP address IP xxx xxx xxx xxx port is used to denote specific IP address with port number FXS and FXO ports can be any port represented with FXS or FXO special lines can be represented with FXS or FXO port number e g FXS1 FXO2 or FXS 1 2 etc Number It could be a calling number with the form of CPN number or a called number with the form of number The number may be denoted with digit 0 9 x etc and uses the same regular expression as that of dialing rules Here are some of the form of number e Designate a specific number eg 114 61202700 e Designate a number matching a prefix such as 61xxxxxx Note the matching effect of 61xxxxxx is different from
50. ifferent port in port mapping Normally it is unnecessary to fill in the port value Shanghai New Rock Technologies Inc Page21 75 2 1 2 Logon Double click the icon e to open IE browser and enter the OM IP address in the browser address bar e g 192 168 2 218 You can logon to the web based utility by entering a password on the login interface Figure 2 1 Login Interface of OM Web based Utility Officium OM100L Management Password Login new Rock Copyright O 2009 New Rock Technologies Inc All Rights Reserved AS Logon users are classified into administrator and operator The default password is seen Table 2 2 The password is shown in a cipher for safety Table 2 2 Default Passwords of OM Type Default Operator Password Default Administrator Passwords lowercase letters required OMIO operator admin OM20 operator admin OM100 operator admin OM200 operator admin e The administrator can browse and modify all configuration parameters and modify login passwords e The operator can browse and modify part of configuration parameters The OM allows multiple users to log in gt The aadministrator has permission for modification and the operator has permission for browsing gt When multiple users with same level of permission log in the first has permission for modification while the others only have permission for browsing The system will confirm timeout if users do
51. iie rt i tee teres te iii 14 1 3 4 0M200 AER EEA E a Mni LIE Anu ntu Ld tdo na 16 MAnrnnUn 21 2 1 Login to Web based Utility ete a iU RR tenes Ete Pee den 21 2 1 T Obtam OM IP Address a eap A 21 21 2 LO ROMs 56e pe ton erepto meer He p ter Een ae e HER ERR ERSTES 22 2 2 Buttons Used on OM Web based Utility eese rennen nennen 23 2 3 Basic Configuration A hte ep tib ee nme RS 23 DSW Status 2 3 2 Network Configuration 2 33 Dialime Rules tad das 2 34 Auto Attetidatits e ERR AERE SERO UE E RE R TE 24 EXxtensioni itv UE EEUU neget Die 29 DAV NIEInapbCcP 29 DAD VR EX E 33 ZA 3 Departmenta clusesteeestehceedessncedssuss Ad A e 34 24A Deparment A O O EEN AN 36 2 5 MU de AN Dia 37 2 5 AAA eed ere ri te n eR E D e Ee eee 37 2 52 IP Trunk ient eb rete bebe olea aei Pt et ar m ete em etre 38 2 5 3 IP Trunk Registration neret t be e E ne EO pde eee ater 39 236 System sunt ne ado O NO 40 2 6 1 Characteristics of tr nk ME ii te o Rl e pe RI tee 40 2 6 2 Characteristics Of Tine iet a 41 2 6 3 Greeting ein e re t AAA As 2GA ReGOTHIDE rene e e ER RO eL RR UR RO ERO ass 2 6 5 Call Record erhebt 2 6 6 Functional keys DONT TONES coves Ire nio e SR OUENO RTT CR A A taco upenteaneys 27 Advanced Conti guration eoe rete e or i ee etae UE ive ere EE
52. iness hours only Set all time schedules to be non working hours It is generally used for holidays or out of business stage Greeting Set the greetings of auto attendant for working hours and non working hours Operator Set up to 5 operator extensions Operator Define extensions corresponding to operators with a maximum of 5 Call Distribution The caller may select an attendant to answer the call The OM provides two call distributions methods e Sequential Select idle extensions in sequential order e Circular Select idle extensions in a circular order These call distributions will perform the same if there is only one operator extension Prefix Used for dialing the operator Optional value 0 9 Ringing Expire This parameter defines the no answer timeout for non operator extensions After the timeout the call will be returned will be returned to the operator The unit is second 2 4 Extension 2 4 1 Analog Ext After login click Extension gt Analog Ext tab to open the configuration interface Figure 2 6 Basic configuration interface of analog extension Analog Ext IP Ext IP Ext Registration Department ACCT PWD Role ID Extension Enable Account Name Department Pai 200 on Da 201 On Pa 202 On 4 203 On Table 2 6 Basic configuration parameter of analog extension Name Description
53. ing calls to IP network using given IP trunk FXS 021 ROUTE IPT 1 2 The routing table with 50 rules in capacity provides two functions including digit transformation and call routing assignment Here are the general rules applied by OMs when executing the routing table 1 The routing rules in the table are executed from top to down and the number matching follows the principle of minimum amp priority matching 2 When there is no rule matched the call will be processed as follows a For outbound calls calls will be routed to SIP proxy b For inbound calls calls will be routed according to its called party number and if the called party number does not exist 404 will be returned 3 When matched port is not in idle state 486 will be returned for FXS port and 503 will be returned for FXO port 4 When domain name is used in rule DNS must be selected and enabled first Rules must be filled out without any blank at the beginning of each line otherwise the data can t be validated even if the system prompts successful submit The routing table is empty by default The OM will point a call to the SIP proxy server when there is no matched rule for the call The format of number transformation is Source Number Replacement Method For example FXS 021 REMOVE 3 means removing the prefix 021 of the called number for calls from FXS port where FXS is source 021 is number and REMOVE 3 indicates the method o
54. interval for OPTIONS 30 65535 s Shanghai New Rock Technologies Inc Page35 75 Name Description IPPBX is behind NAT and IP phones register to IP PBX via internet e IPPBX is connected to a router that has static public IP address Set the public IP address of router In this case the public IP address that the router maps to the OM is static so external IP extensions can register to the OM through this public address But since the OM is behind the router NAT it is required to enable port mapping for signaling and voice port of the OM on the router to ensure normal communication by IP extension e IPPBX is connected to a router that has dynamic assigned public IP address Set if DDNS service supplied with the OM is used fill in the user name password and domain name if Yes is selected fill in the DDNS domain name if No is selected When enterprises are connected to the Internet through ADSL the public IP addresses that operators provide are usually dynamic namely the public IP addresses that the router maps to the OM are always changing So external IP extensions cannot register to the OM through a static address To solve this problem users are required to assign a domain name for the OM by applying for DDNS service then external IP extensions can register to the OM through this domain name Also since the OM is behind the router NAT it is required to enable port mapping for signaling
55. ion CF Select if Call Forwarding is activated on this line By default this is activated CFU If it is required to forward all incoming calls unconditionally enter the new destination number here CFB If it is required to forward an incoming call when it is busy enter the new destination number here CFNR If it is required to forward an incoming call when there is no answer enter the new destination number here CRBT Select if CRBT is activated on this line CRBT ID Set the CRBT number with a valid rang of 0 255 where 0 indicates disabling CRBT The default value is 0 SPD Select if the Speed dials is activated on this line By default this is not selected SPD dial list If the Speed dials is activated on this line enter the speed dials list The abbreviated number consists of max 30 pairs of abbreviated number real number with an minus sign between them abbreviated number real number pairs are separated by the value range of abbreviated number is 20 49 For example 20 6 1202700 23 13052475522 30 96961 Users can set the list on a telephone set and display it here Shanghai New Rock Technologies Inc Page31 75 Name Description Hot Line Select if the OM is required to automatically dial out the preset hotline number after offhook By default hot line is disabled It supports two types e Immediate Automatically dial out the preset hotline number after offhook e Delayed Automatical
56. irectly if the extension 201 in Shanghai is used to dial the urban phone number 010 52452345 in Beijing Shanghai New Rock Technologies Inc Page62 75 Table 2 31 Intelligent Routing Table Examples Dialing and Routing Selection Dial a Beijing extension in Shanghai Dial the extension number directly and it will be connected to an extension of the OM in Beijing through tie trunk Dial a fixed Beijing phone number 010 in Shanghai Dial the Beijing number directly and it will be outbound from Beijing OM through tie trunk Dial a fixed Beijing phone number in Shanghai but it is outbound from Shanghai Dial 9 and then the Beijing number Dial a fixed Jiangsu phone number in Shanghai Dial this number directly and it is outbound from the local OM or dial 9 and then this number Dial a fixed Jiangsu phone number in Shanghai but it is outbound from Shanghai Dial 9 and then the Jiangsu number Dial a mobile phone in Shanghai Dial a Beijing extension in Shanghai but the tie trunk is not accessed Dial 9 and then the mobile phone number Dial the extension number directly and it is connected to Beijing OM after being outbound locally then re dial it after receiving the voice prompt Dialing Rules e Dial all extensions directly including local and non local extension numbers e Add 9 when dialing outbound trunks Note The prefix ca
57. ither letters A Z or a z numbers 0 9 and minus sign It may not be null or space and it must start with a letter Logical IP address This parameter only exists in OM100 and OM200 used to display the actual OM IP address in use ETH MAC address Display the MAC address of OM IP address Methods for obtaining an IP address assignment e Fixed Static IP address is used e DHCP Activate DHCP service and use the dynamic host configuration protocol DHCP to allocate IP addresses and other network parameters e PPPoE PPPoE service is used User name Enter an authentication user name if PPPoE service is selected and there is no default value Password Enter an authentication password if PPPoE service is selected and there is no default value Shanghai New Rock Technologies Inc Page24 75 Name Description IP address If Static or DHCP is selected for the network type but an address fails to be obtained the OM will use the IP address filled in here If the OM obtains an IP address through DHCP the system will display the current IP address automatically obtained from DHCP by the OM This parameter must be set due to no default value Netmask The subnet mask is used with an IP address When the OM uses a static IP address this parameter must be entered when an IP address is automatically obtained through DHCP the system will display the subnet mask automatically obtained by DHCP
58. ive interface for routing configuration sese 56 Figure 2 28 Configuration Interface for Digit Map eere nennen 60 Figure 2 29 Configuration interface of tie trunk seen nennen 62 Shanghai New Rock Technologies Inc Page5 75 Figure 2 30 Reference Tie Trunk Diagram Figure 2 31 Tie Trunk Application Diagram in OM Figure 2 32 Encrypt configuration interface sees enne rennen etre 64 Fig re 2 33 System Status nterface ncaa ana ER RE RR ERI eU S REI Pee E Erection 66 Figur 2 34 Call message interfaces ees een iet data 67 Figure 2 35 Interface of system startup conca nn non nana enee trennen tnr tne trennen 67 Figure 2 36 Interface of debugging log management sees 68 Figure 2 37 Interface of password changing eseesseseeeeeereeeeenne eere 69 Figure 2 38 Interface of software upgrade eese enne ener trennen 69 Figure 2 39 Interface of tileuplo d cree e eee UR 69 Figure 2 40 Uperade interface reb bete eb 70 Figure 2 41 Prompt of upgrade process ooconconccnococcnnnonononanononaconononnnonona canon ennemi trennen 70 Figure 2 42 Interface of successful upgrade sese netnet nennen 70 Figure 2 43 Interface of import data viii antics 71 Figure 2 44 Interface of export data sss 71 Figure 2 45 Configuration interface of product information Shanghai New Rock Techno
59. l 8200 and 00 ke your recording by following the one after itis finished isten to the recording Save dial 83NN here NN is the index of the voice file Deactivate CFU Deactivate CFB Deactivate CFNR Deactivate forking Disable DND SPD prefix Extension pickup Prohibited to be picked up Calling authorization Enable voice mail for no answer calls Blind call transfer 3 Way 60 61 62 75 72 55 73 33 66 38 79 System Codes Inquiry of IP address Pick up the phone on any extension Inquiry of extension n umber Pick up the phone of the extension 00 Making Recording of Voice files Start recording recording Pick up the phone of any extension 81 hang up after Replay Pick up the phone 82 Shanghai New Rock Technologies Inc Page46 75 Save Pick up the phone 83NN Note NN is the index of the voice files see Appendix 4 for the list of all voice files Feature Codes Activate call forwarding variable CFU Forwarding calls to an extension Pick up the phone 60 the extension number of the third party Forwarding calls to an external number Pick up the phone 60 the prefix of selecting trunk the number of the new destination Verify the destination number of CFU Pick up the phone 60 Deactivate CFU Pick up the phone 60 Activate call forwarding on busy
60. le can hold not more than 32 numbers and 38 characters The total length of digit map table the total length of all digit map cannot be more than 2280 bytes The default typical rules include constituent rules of domestic phone numbers and function keys used by the OM Users can add new rules as required Basic symbols in typical rules are as follows The following table provides a description of typical rules Basic symbols 0 9 the numbers from 0 to 9 and the signs and are the permitted dialing characters x the x sign can match with any numbers For example the x sign can match with 1 or 2 the sign can match with multiple values For example the value 1 can match with 11 or 123 defines subsets of the match character For example the value 1 3 5 7 9 indicates a value among 1 2 3 5 7 8 and 9 T indicates the dialing event ends due to timeout For example the value x T indicates that a user dials multiple numbers and the dialing events time out Then the system considers that the dialing events end Table 2 29 Description of Digit map Digit map Description HE End after receiving two digit dialing HH is an special dialing for users to query IP address and version number of firmware by default x T The OMs will detect any length of telephone number starting with any number between 0 9 The OMs will send the detected number when it has exceeded the dia
61. ling end time set in system parameter configuration and hasn t received a new number Ux PT Any length of telephone number starting with any number between 0 9 If users press key after dial up the OMs will immediately end up receiving numbers and send all the numbers before key EX End after receiving and any two digit number xx is primarily used to activate function keys for extension features such as CRBT Call Transfer Do not Disturb etc Exx End after receiving and any two digit number xx is primarily used to stop function keys for extension features such as CRBT Call Transfer Do not Disturb etc 2 8 xxxxxx A 7 digit number starting with of any number between 2 8 used to end the dialing O2XXXXXXXXX An 11 digit number starting with 02 used to end the dialing starting with 02 13XXXXXXXXX An 11 digit number starting with 13 used to end the dialing 11x A 3 digit number starting with 11 used to end the special service calls Oxxxx A 5 digit number starting with 9 used to end special calls 2 7 7 Tie trunk The tie trunk of OM is an IP trunk based on SIP protocol and it is used to connect more than two OMs via IP network Abbreviated dialing call transfer and other functions among different extensions of the OM can be achieved in such an OM group Tie trunk is usually used for 1 corporate non local tie trunk 2 system expansion A specific example is u
62. ll 2 7 2 Media After login click the label of Advanced gt Media to open this interface Shanghai New Rock Technologies Inc Page51 75 Codec Figure 2 24 Configuration interface of media System Media SIP Routing G729A 20 PCMU 20 PCMA 20 G729A 20 PCMU 20 Min RTP port 10000 300065535 Max RTP port 10250 302065535 TOS bits OxOC Default OxOC Min jitter buffer 0 30 frame default 3 Higher value results in more delay Max jitter buffer 10 250 frame default 50 RTP drop SID Enable VAD RTP destination address 9 From SDP global connection From SDP media connection O T 38 O r 30 Jitter buffer 250 0 1000 ms default 250 Receiving port for FoIP ECM mode O Open a new port Use original voice port O Error Correction Mode V 21detection raj Receive gain 6 dB v Transmit gain O dB Packet size Redundancy 4 is 4v PSTN Failover Enable v Submit Refresh Table 2 22 Configuration parameter of media Name Description Voice Codec Codec supported by the OM include G729A 20 PCMU 20 PCMA 20 as shown in Table 2 23 This parameter must be set due to no default value Several encoding methods can configure in this item at the same time separated with in the middle the OM will negotiate with the platform in the order from front
63. logies Inc Page6 75 Contents of Table Table 1 1 Differences Between OM Series esses nennen trennen 9 Tabl 1 2 0M10 Config ocho n a e Ee 10 Table 1 3 Description of OM10 Front Panel eese nennen enne 11 Table 1 4 Description of OM10 back panel sese nennen 11 Table 1 5 Configuration Description of Analog Extension Interfaces for OMIO sss 11 TTable 1 6 0M20 ConfiguratiOn Ep E EE ERREUR ERES n SEEN TRANS RERE 12 Table 1 7 Description of OM20 Front Panel eseeseseseeseeeeeeeneeneeeenrn nennen ennt Table 1 8 Pins and Indicators for FXS and FXO of OM20 Table 1 9 for Pin and Indicator Table of Ethernet Ports essere Table 1 10 Indicators oOMD20 20 9 d erret reet ree HE git b p epica 13 Table 1 11 Description of OM20 Back Panel eseseseseseeseeeneeenenneeeen nennen enne 14 Table 1 12 Properties of OM20 CON Port nennen nennen nennen 14 Table 1 13 OM100 Configura On oa heis e aeren ees erea eene nennen nennen tentent nennen 14 Table 1 14 Description of OM100 Front Panel eee eene nennen 15 Table 1 15 Indicators of OM100 Table 1 16 Description of OM100 Back Panel sees nennen nennen 16 Table 1 17 OM200 Config ration 2 tiere rrr iii dc 16 Table 1 18 Description of OM200 Front Panel seeeeeseeeseeeee nennen rennen 17 Table 1 19 Pin Specificatio
64. ly dial out the preset hotline number after offhook with a time of 5 seconds Hot Line Number After the hotline function is activated on this line the hotline number must be entered here Forking Select if the Forking is activated Forking allows the gateway to initiate a call to another telephone terminal while ringing on this line terminal and the answer by either terminal will end up with ringing of the other terminal Forking Number Forking allows the OM to initiate a call to another telephone terminal eg the user s mobile phone preset by users while ringing on this extension and the OM will immediately end up the call on another terminal when users lift off the hook on either terminal The administrator can set numbers corresponding to forking terminals in this parameter and users can set it through telephone Voice Mail Select if Voice Mail is activated Black list Caller ID Enter the list of phone numbers which OM should reject separated with gt e g 02161243400 1305678899 Set if Caller ID display is activated on this line By default this is selected Note In addition to number display the Caller ID can display the names of incoming calls as long as terminal equipments support CID on call waiting Select if Caller ID Display is activated on this line during call waiting By default this is not selected Extension pickup Select if Pickup is activated on this line
65. n be set e Long distance fixed phone numbers starting with 0 can be dialed directly or add 9 to dial out e 9 should always be dialed for mobile phone or it will be treated as extension if 9 is not dialed Table 2 32 Trunk Routing Table of OM Reference Configuration Prefix Area Code IP Address Pilot Number 2 021 221 166 244 50 61202700 1 010 221 132 199 50 54025012 3 0755 221 133 235 50 78404122 Shanghai New Rock Technologies Inc Page63 75 Figure 2 31 Tie Trunk Application Diagram in OM 221 132 199 5 Shanghaj extension 201 can be used to dial 001 603 434 0377 directly in the USA FXO trunck gateway 2 7 8 Encrypt After login click the label of Advanced gt Encrypt to open this interface Figure 2 32 Encrypt configuration interface Singnal encryption 9 SIP trunk O SIP trunk amp IP Extension Encryption method 3 M Encryption key RTP encryption O T38 encryption O Submit Table 2 33 Encrypt configuration parameters Name Description Signaling encryption Choose whether to encrypt signaling By default this is not selected Shanghai New Rock Technologies Inc Page64 75 Name Description Encryption method Select the encryption method and default is 7 The optional parameters as below e 2 TCP Not Encrypted e 3 TCP Encrypted e 6 UDP Not Encrypted e 7 UDP Encry
66. name of OMRecord It will run automatically after startup each time Step 3 Ensure that port 1311 on the storage server running OMRecord exe has not been screened by the firewall Notes 1 Recorded files MP3 in format are stored under the directory of omrecord exe 2 Naming format of recorded files calling number called number day month year hour minute second mp3 Shanghai New Rock Technologies Inc Page75 75
67. nfiguration parameter eese 41 Table 2 16 Voice File Table Used on the OM Table 2 17 Configuration parameter of recording sessssessseseeeeeeeeeee eerte enne nennen 44 Shanghai New Rock Technologies Inc Page7 75 Table 2 18 Configuration parameter of call record sss 46 Table 2 19 These of feattire Codes ea ds Table 2 20 Configuration parameter of tones sessesseseseeseeeeeeeeeeen ener etre nre nennene Table 2 21 Parameters of system advanced configuration Table 2 22 Configuration parameter of media sese enne Table 2 23 Codec Methods Supported by OM nennen etre 53 Table 2 24 Mapping between the reliability requirement and the TOS value sss 53 Table 2 25 Configuration parameter of SIP related seen 54 Table 2 26 Routing Table Fotmat 2 tret e dd uen 51 Table 2 27 Number Tr nsforibatioris ett e e ERE RR Sin 57 Table 2 28 Routing Destination Table 2 29 Descriptomnot DicitmMmap ao EE eR MESH E o 61 Table 2 30 Configuration parameter of tie trUNkK ooocncnnoninnnnnononconnonnnnnocon cnn non onnnn cnn eren nennen enne 62 Table 2 31 Intelligent Routing Table ect IR eee rere HR HAE HARI 63 Table 2 32 Trunk Routing Table of OM Reference Configuration sse 63 Table 2 33 Encrypt configuration parameters esee ementi 64 Table 2 34 Parameters of system SlatUS
68. ng for corporate users The recording function consists of OM s in built recording software module external audio processing software and recording storage server and the OM is connected to the recording storage server via LAN In built recording software module Send voices of the two parties to the recording storage server in the form of IP packet in batch Audio processing software It omrecord exe is an application software running on Windows XP in the background Its main functions include receiving recording packets sent by the OM enabling code conversion convert G 711 or G 729 into MP3 and storing the recording in a time dependent way Recording storage server Windows XP system used for recording packet processing and storage A CAUTION The recording software is only used to store call recording in MP3 by time and number System administrator is responsible for the management of recorded files The recording can be played back with any MP3 player such as Windows Media Player For more details about recording see Appendix 3 2 2 6 5 Call Record After login click System gt Call Record tab to open the configuration interface Figure 2 20 Configuration interface of call record CDR server Filter O None Internal calls Submit Shanghai New Rock Technologies Inc Page45 75 Table 2 18 Configuration parameter of call record Name Description CDR Server Set the I
69. ns for OM200 RJ45 Socket Port sess 17 Table 1 20 Corresponding Relation Between OM200 RJ45 Socket and Line Number 17 Table 1 21 0M200 Back Panel err HE UE e ape ER ARN 18 Table 1 22 Meanings of OM200 Indicators eese trennen ener 19 Table 2 1 Default IP Address of OM Table 2 2 Default Passwords of OM Table 2 3 Configuration parameter of Network sesseseseseeseeseeeeeeeeee eene 24 Table 2 4 Configuration parameters of dialing plan sees 27 Table 2 5 Configuration Parameters of Auto Attendant sess 28 Table 2 6 Basic configuration parameter of analog extension sees 29 Table 2 7 Others configuration parameter of analog extension seen 3l Table 2 8 Basic configuration parameter of IP extension sess 33 Table 2 9 Others parameter of IP extension eseseeeeseeeeeeeeeeereeee nennen ennemi 34 Table 2 10 Registration configuration parameter of IP extension sese 35 Table 2 11 Configuration parameter of analog trunk eese 37 Table 2 12 General configuration parameter of IP trunk sese 38 Table 2 13 Registration configuration parameter of IP trunk sseeeeeeeeeeeee conca 39 Table 2 14 Configuration parameter of trunk line characteristics eeseeeeenenee 40 Table 2 15 Line characteristics co
70. ny number within a specified time by this parameter after offhook the OMs will consider that the user has given up the call and prompt to hang up in busy tone Unit second default value 12 seconds Inter digit timer If a user hasn t dialed the next number key from the time of dialing the last number key to the set time by this parameter the OMs will consider that the user has ended dial up and call out the dialed number The default value is 12 seconds unit second Shanghai New Rock Technologies Inc Page42 75 Title Explanation Critical digit timer This parameter is used with the x T rule set in dialing rules For example there is 021 T in the dialing rules table When a user has dialed 021 and hasn t dialed the next number within a set time by this parameter eg 5 seconds the OMs will consider that the user has ended dial up and call out the dialed number 021 The default value is 5 seconds unit second 2 6 3 Greeting After login click System gt Greeting tab to open the configuration interface Figure 2 17 Configuration interface of greeting Greeting Transfer connect pcm Invalid number nonumber pcm had No answer noanswer pcm y Attendant busy operbusy pcm y Exit hangup pcm us Extension busy busy pcm b Upload Music on hold NewMorning pem y Submit Refresh Return operator Browse
71. o IP network using given IP trunk FXS 021 ROUTE IPT 1 2 Add prefix FXS CPNX ADD 021 Note 021 Add 021 before the calling number when an extension is used to call it out 2 7 6 Digit Map After login click Advanced gt Dialing tab to open the dialing rules interface Figure 2 28 Configuration Interface for Digit Map 01 3 5 8 xxxxxxxxx J 010XXXXXXXX The numbers from 0 to 9 and the signs and are the permitted dialing characters ne The x sign can match with any numbers For example the x sign can match with 1 or 2 The sign can match with multiple values For example the value 1 can match with 11 or 123 LH Indicates the dialing event ends due to timeout For example the value x T indicates that a subscriber dials multiple numbers and the dialing events time out Then the system considers that the dialing events end Defines subsets of the match character For example the value 1 3 5 7 9 indicates a value among 1 2 3 5 7 8 and 9 Simple dialing rule Indicates the dialing rule that applies to any country v Digit map is used to effectively judge if the received number sequence is completed for the purpose of ending up receiving numbers and sending out the received numbers The proper use of digit map can help to reduce the connection time of telephone calls Shanghai New Rock Technologies Inc Page60 75 The maximum number of digit map that can be stored in OM is 60 Each ru
72. port 1 add 010 in front of calling numbers for calls from FXS port 2 Example 2 FXS CPN6120 ADD 8888 Add 8888 at the end of the calling number starting with 6120 for calls from FXS port REPLACE Number replacement The replaced number is behind REPLACE Example FXS CPN88 REPLACE 2682000 Replace the calling number beginning with 88 for calls from FXS port to 2682000 REPLACE Other use of REPLACE is to replace the specific number based on other number associated with the call For example replacing the calling number according to the called number Examples FXS 12345 REPLACE CPN 1 8621 FXS CPN13 REPLACE CDPNO O For calls from FXS ports with called party number of 1234 removing one digit at the rear of the calling number and add 8621 for call s from FXS ports with calling party number starting with 13 add 0 in front of the called number END or ROUTE End of number transformation From top to bottom number transformation will be stopped when END or ROUTE is encountered The call will be routed according to the default routing when END is met or the call will be routed according to the designed routing after ROUTE is met Example 1 FXS 12345 ADD 8001 FXS 12345 REMOVE 4 FXS 12345 END Add suffix 8001 to the called number starting with 12345 for calls from FXS ports then remove four digits in front of the number to end number transformation Example 2 IP 222 34 55 1 CPNX REPLACE 2680000 IP 222
73. ports the following types of configuration Table 1 6 OM20 Configuration Models Local extension Analog trunk SIP extensions SIP trunks OM20 16S 16 0 60 20 OM20 24S 24 0 60 20 OM20 16FXO 0 16 60 20 OM20 8S 8 8 60 20 OM20 12S 4 12 4 60 20 OM20 16S 8 16 8 60 20 OM20 20S 4 20 4 60 20 Figure 1 3 OM20 Front Panel 8 1 2 3 4 9 0 1 12 L 19 20 WAN 8 9c oc 5 p LL a oPpwR jj estatus S C ALARM 22 23 24 LAN e o 17 aa a a EST 21 16 Table 1 7 Description of OM20 Front Panel Description Offer the first 8 analog line interfaces FXS or FXO interface type is RJ45 Offer 9 16 analog line interfaces FXS or FXO interface type is RJ45 Offer 17 24 analog line interfaces FXS or FXO interface type is RJ45 When the total system capacity of OM20 is 16 lines these interfaces will not be provided One 10 100 Ethernet uplink interface WAN and one 10 100 Ethernet user interface LAN interface type is RJ45 The uplink interface is used for calls and management The user interface is reserved for future use e melep Shanghai New Rock Technologies Inc Page12 75 Description Three indicators of PWR STATUS and ALARM represent the power status and alarm respectively Specific meanings of these indicators are described in Table 1 10 Table 1 8 Pins and Indicators for FXS and FXO of OM20
74. pted New Rock e 8 Using Keyword e 9 Using Keyword2 e 10 RC4 e 11 Using Keyword 3 e 12 Encrypt12 e 13 Encrypt13 e 14 Encryptl4 New Rock e 16 Word Reverse e 17 Word Exchange 263 e 18 Byte Reverse e 19 Byte Exchange Encryption key You may obtain it from service provider RTP encryption Choose whether to encrypt RTP voice pack the default is not to activate T 38 encryption Choose whether to encrypt T38 data By default this is not selected 2 8 Log management 2 8 1 Resource status Critical runtime information of OMs can be obtained in this interface including 1 The information about login of interface including IP address and jurisdiction of the user 2 SIP registration status 3 Call related signaling and media RTP information After login click the label of Logs gt System Status to open this interface Shanghai New Rock Technologies Inc Page65 75 Figure 2 33 System Status Interface Resource Call Startup Configure Login User Info gt gt gt gt gt 1 192 168 2 160 1 SIP Registration Info gt gt gt gt gt not enabled Latest Call Info gt gt gt gt gt empty Call Context Info gt gt gt gt gt empty Rtp Context Info gt gt gt gt gt empty Ann Context Info gt gt gt gt gt empty Table 2 34 Parameters of system status
75. rate prompt tone can monitor all extensions and trunks and view all call logs Call Barring Set the outbound call barring on this line including e None Can only receive calls but cannot make any calls e Intercom Can only make internal calls e Local Can make internal and local calls e Domestic Can make internal local and domestic long distance calls e Int l No restriction Email Set an Email bound with this line This is used for voice mail Mobile Set a mobile number bound with this line This is used for mobile extension OT Outbound Transfer This parameter is used with Call Transfer Select if users are barred for outbound call transfer By default this is disabled Click d to open the whole configuration interface of analog extension Shanghai New Rock Technologies Inc Page30 75 Figure 2 7 Others configuration interface of analog extension x Y m Extension 200 Call barring net y Account Department E y Account password Role z n xl Email o E c CFNR CRBT CRBT ID SPD SPD dial list Hot line Disable y xl xl Hot line number Forking v Forking number o m m Voice mail Disable y Black list v Caller ID v CID on call waiting Extension pickup IV cw V CH M cT El 9T DND Recording v Enable Table 2 7 Others configuration parameter of analog extension Name Descript
76. ration interface of IP extension seen 35 Figure 2 11 Department configuration interface sessssseseeseeseeeeeeeeeee nennen 37 Figure 2 12 Configuration interface of analog trunk eese nennen 37 Figure 2 13 General configuration interface of IP trunk eeseseeeeeeeeneeeee nene 38 Figure 2 14 Registration configuration interface of IP trunk sese 39 Figure 2 15 Trunk line characteristics configuraiton interface sese 40 Figure 2 16 Line characteristics configuration interface essere 41 Figure 2 17 Configuration interface of greeting Figure 2 18 Configuration interface of recording en eene 44 Figure 2 19 Framework of Recording eese canon on non ener eerte ener 45 Figure 2 20 Configuration interface of call record sese enne 45 Figure 2 21 Functional keys configuration interface sese 46 Figure 2 22 Configuration interface of tones ocoocononocncononnonononanononnnnnonona conca cn non ennemi 49 Figure 2 23 Inferface of system advanced configuraiton eese 50 Figure 2 24 Configuration interface of Media esses eseeseeseseesesseeseesceeesecsecsecaeeseeecsesseesesseeaeeeseeeeees 52 Figure 2 25 SIP related configuration interface essent 54 Figure 2 26 Configuration Interface for Routing Table essere 55 Figure 2 27 Illustrat
77. rce limit Ring back The prompt tone sent to caller when ring Disconnect Used for reminding the subscriber of off hook and no dialup status of the phone Call waiting Used for notification in call waiting Confirmation Used for confirming function keys being entered 2 7 Advanced Configuration 2 7 1 System After login click the label of Advanced System to open this interface Shanghai New Rock Technologies Inc Page49 75 Figure 2 23 Inferface of system advanced configuraiton Session border proxy Server Signaling port 4660 Tone DTMF method RFC 2833 y 2833 payload type 100 Sending DTMF on time 100 80 150 ms default 100 fault 100 Sending DTMF off time 100 80 150 ms default 100 DTMF detection threshhold 48 32 96 ms default 48 Call restriction o White list Black list Prefix for long distance call Domestic O e g 1 should be used in USA r International 00 e g 00 Subrnit Refresh Table 2 21 Parameters of system advanced configuration Title Explanation Session border proxy Server Set the IP address and port number of session border proxy server The character of must be used between IP address and port number Server address could be set into IP address or domain name When domain name is used DNS service must be activated as shown in the page of Configure network parameter and DNS server mu
78. rcular order Click to select the extensions for the group Selection Used to define line for distributing incoming calls Direct Outward Used to set direct outward dialing When choosing Direct Outward Dialing Dialing you can dial the external phone number without any prefix to reach it On the other hand you need to add prefix to an extension number when making an internal call 2 3 4 Auto Attendant After login click Basic gt Auto Attendant tab to open the configuration interface Figure 2 5 Configuration interface of Auto Attendant Dialing Rule Auto Attendant Auto attendant Time schedule C Customize Business hours only C Non business hours only Monday E To Monday E Working hour To Greeting Upload Operator Sequential Circular ret z CETT Table 2 5 Configuration Parameters of Auto Attendant Name Description Auto Attendant Shanghai New Rock Technologies Inc Page28 75 Name Description Time Schedule The IVR will use different voice prompts based on working hours and non working hours Setting of time schedule e Customize Set the start day and end day of working for each week and the start time and end time of working for each day according to the working hours of company e Business hours only Set all time schedules to be working hours It is generally used for organizations providing 24 hour service e Non bus
79. re 1 4 OM20 back panel 7130 240V 50 60Hz 1A max Table 1 11 Description of OM20 Back Panel Description Ground pole AC power input socket 100 240 VAC voltage input oG e je The configuration interface CON is used for local management and debugging It connects with RS232 port on a computer and local PCs can establish a connection with OM20 through an emulator on the configuration terminal Table 1 12 describes the interface properties Table 1 12 Properties of OM20 CON Port Properties Description Connector DB9 Number of interface 1 Interface standard RS232 Baud rate 38400 Data bit 8 Parity check No Stop bit 1 Traffic control No 1 3 3 OM100 Designed with a 1U high and 19 inch wide compact chassis and a swappable modular structure OM100 offers flexible on site configuration and replacement The interface card of OM100 uses a Champ50 type socket and is connected to the distribution panel in equipment room using a 25 pair cable supplied with the unit OM100 supports the following types of configuration Table 1 13 OM100 Configuration Models Localextension Analog trunk SIP extensions SIP trunks OM100 48S 48 0 60 60 OM100 32FXO 0 32 60 60 OM100 16S 16 16 16 60 60 OM100 32S 4 32 4 60 60 OM100 32S 8 32 8 60 60 Shanghai New Rock Technologies Inc Pagel4 75 Figure 1 5 OM100 Front Panel Table 1 14 Description of
80. sage after the tone 12 vm_noans Reminder for voice mail There is no one to answer the call please 13 hangup Disconnect a call Sorry your call will be disconnected Thank you for calling 15 NewMorni Background or CRBT ng fringl Background or CRBT fring2 Background or CRBT record Reminder for recording Start record after the tone System default 2 6 4 Recording After login click System gt Recording tab to open the configuration interface Figure 2 18 Configuration interface of recording Record server Record server User name Password Submit Refresh Table 2 17 Configuration parameter of recording the assistant to download call record and voice mail etc Name Description Address Set the IP address and port number of recording storage server User Name Set the ftp user name for logging on to the recording server It is used for the assistant to download call record and voice mail etc Password Set the ftp password for logging on to the recording server It is used for Shanghai New Rock Technologies Inc Page44 75 Figure 2 19 Framework of Recording Recording Server OM Realtime Recording pony CY Download Recording Assistant Assistant Assistant Audit Recording P m tm GEA GEA GEA Extension 201 Extension 205 Extension 209 The in built call recording function of OM can provide reliable and safe phone call recordi
81. sed for small and mid size enterprises to build private telephone system serving multi location branch offices and home working OM Series include OM10 0M20 0M100 and OM200 subseries Their features are similar with the main differences as follows Table 1 1 Differences Between OM Series Capacity Chassis Line Card Install Power ation OMIO Able to configure Plastic casing Built in Deskt 5 9 VDC 4 8 user ports and op register 30 IP extensions OM20 Able to configure 19 inch wide Built in Rack 100 240 VAC 16 24 user ports and 1U high and register 60 IP chassis extensions OM100 Able to configure 19 inch wide Pluggable Rack 100 240 VAC 24 48 user ports and 1U high 48 VDC and register 120 IP chassis Optional extensions OM200 Able to configure 19 inch wide Pluggable Rack 100 240 VAC 32 96 user ports and 1U high 48 VDC and register 120 IP main chassis and Optional extensions extension chassise as option 1 2 Functions and Features Built in SIP register and proxy server Local analog extensions and remote SIP extensions Mobile extensions e Auto attendant Shanghai New Rock Technologies Inc Page9 75 e Operator e Direct inward dialing DID e Automatic call distribution e Extension features such as call forwarding call waiting call hold call pickup call transfer five level call restriction CRBT and etc e Voice mail and call recording e Mornitoring of extension and
82. sed to explain the application of tie trunk following the introduction of parameter configuration of tie trunk below After login click Advanced gt Tie trunk tab to open the configuration interface Shanghai New Rock Technologies Inc Page61 75 Figure 2 29 Configuration interface of tie trunk System Media SIP Routing Dialing Tietrunk Encrypt mu Delete IP address Area code Pilot number Click Add to add the devices Table 2 30 Configuration parameter of tie trunk Name Description IP address Enter the IP address of this OM tie trunk Prefix Extension numbers are required to plan overall when the tie trunk is used An extension prefix is the prefix part of an extension number and each OM has a unique extension prefix a number created like this is unique in the whole network an extension prefix can not be 0 or used as an added dial of outbound call or front desk Area code An area code is the regional code of fixed line telephone network in a place where OM is located for example 021 is the zip code in Shanghai Pilot number Trunk numbers are external numbers of the OM such as operator number Figure 2 30 Reference Tie Trunk Diagram 221 132 199 5 A Y Bellini to jj gt GEA Ext 201 Ext 323 Explanation 1 Dial 323 directly if the extension 201 in Shanghai is used to dial the extension 323 in Shenzhen 2 Dial 010 52452345 d
83. ss PPBX is connected to a router that has dynamic assigned public IP address C PPBX is behind multi stage NAT Submit Table 2 10 Registration configuration parameter of IP extension Name Description Min Registration Time When IP extension is not behind NAT the minimum registration time cannot be smaller than this value If the registration time of IP extension is smaller than this value the OM will tell IP extension terminal about the restriction with a 423 message Min Registration Time of IP Extension Behind NAT When IP extension is behind NAT the minimum registration time cannot be smaller than this value If the registration time of IP extension is smaller than this value the OM will tell IP extension terminal about the restriction with a 423 message Normally when IP extension is behind NAT the OM should allow the extension for a new registration in a shorter time to ensure reliable connection Realm Response to Used for IP extension authentication Processing modes for SIP terminal without an account attempting to Unknown User register to the OM Send 403 Send 403 to the IP extension in response Ignore Make no response to registration Sending OPTIONS The OM maintains the session status by sending OPTIONS regularly The following selections can be made according to application scenarios e Disable e To registered IP Ext behind NAT e To any registered IP Ext Time
84. st be configured Examples 201 30 170 38 5060 and softswitch com 5060 Signaling port Signaling port value of the OM the default value is 4660 Signaling port number could be set at will but can not conflict with other ports of equipment DTMF DTMF method Transmission modes of DTMF signal supported by the OMs include Audio RFC 2833 and SIP INFO The default value is Audio Audio DTMF signal is transmitted to the platform with sessions SIP INFO Separate DTMF signal from sessions and transmit it to the platform in the form of SIP INFO messages RFC 2833 Separate DTMF signal from sessions and transmit it to the platform through RTP data package in the format of RFC2833 2833 payload type Used with RFC 2833 in the DTMF transmission modes The default value of 2833 payload type is 100 The effective range available 96 127 This parameter should match the setting of far end device e g platform Sending DTMF This parameter sets the on time in ms of DTMF signal sent from FXO on time port The default value is 100 ms Generally the duration time should be set in the range of 80 150 ms Shanghai New Rock Technologies Inc Page50 75 Title Explanation Sending DTMF This parameter sets the off time ms of DTMF signal sent from FXO off time port The default value is 100 ms Generally the interval time should be set in the range of 80 150 ms DTMF detection Minimum
85. stration configuration interface of IP trunk Analog Trunk IP Trunk IP Trunk Registration Registration Signaling port 14 3999 default 5060 Registration server Registration expire Registration Proxy server localhost 5060 Backup proxy server User agent domain name Sub domain 1 9 gatewaysip Refresh interval 15 Min 15 sec default 60 Contact field in register C LAN IP address NAT IP address Submit Table 2 13 Registration configuration parameter of IP trunk Name Description Signaling Port Configure the SIP port with its default value 5060 Note The signaling port number can be set in the range of 1 9999 but cannot conflict with the other UDP port numbers used by the equipment Registration Configure the address and port number of SIP registration server and the Server address and port number are separated by It has no default value The registration server address can be an IP address or a domain name When a domain name is used it is required to activate DNS service and configure DNS server parameters on the page of configuring network parameters For example 201 30 170 38 5060 register com 5060 Registration Valid time of SIP re registration in second expire Proxy Server Configure the IP address and port number of SIP proxy server and the address and port number are separated by It has no default value The proxy server address can be set to an
86. system reboot will be required only when network settings of the OM are changed Shanghai New Rock Technologies Inc Page71 75 2 9 7 Restore factory settings After login click Tools gt Restore factory settings to restore the parameters of OM into the factory settings The factory settings are designed based on common applications and therefore no need to modify them in many deployment situations 2 9 8 TDM Capture After login click Tools gt TDM Capture to open the capture interface This tool is used to capture the received TDM signal on a FXS or FXO port The maximum length of the capture is 200 seconds The capture is stored in the flash memory of the device in TDM format which is readable with reader such as CoolEditor Capture process Step 1 Selecting by clicking E or manually enter the port from which you want to capture the TDM signal Step 2 Click Start to begin the capture process Step3 Click Stop to end the capture You will be prompt to download Download the capture file to the designated PC 2 9 9 Ethereal capture After login click Tools gt Ethereal capture to open the interface of the tool This tool is used to capture the tcpdump of the device Up to 3 files each with Max 3 M bytes in size can be generated The captured files are stored on the flash memory of the device in dump cap format which is readable by Ethereal Steps for capture Step1 Click Start
87. t with no config c 3731 INFO parameter FXO_DISC_WOLT set with 25 config c 3731 INFO parameter ADMIN_METHOD set with 1 config c 3731 INFO parameter CID_SEND_MODE set with 8 config c 3731 INFO parameter DSP_200M_SPEED set with 9 config c 3731 INFO parameter DSP_DRIVER set with 1 config c 3731 INFO parameter FXS_IMPEDANCE set with O config c 3731 INFO parameter FXS_RING_FREO set with 25 config c 3731 INFO parameter HF_HOLD set with 400 config c 3749 ERROR unknown parameter IP_CHECK_TIME config c 3731 INFO parameter IP_INCOMING set with 3 After login click the label of Logs gt Configure to open this interface Log files can be downloaded through this interface Shanghai New Rock Technologies Inc Page67 75 Figure 2 36 Interface of debugging log management Log download Download System log server e g 137 61 68 25 Local log port 514 Log server e g 137 61 68 26 Submit Table 2 35 Configuration parameters of debugging log management Title Explanation Log download See the description below System log server Set the IP address of system log server Log server IP address of debugging log server Log level Select the log file level of OM default is 3 The setting range is 1 5 the higher the level goes the more details the log file will be Note log level should be set to be 3 or lower when OM is used in normal operation avoiding influen
88. to back when configuring the codec methods Min RTP port The minimum value of UDP ports for RTP transmission and receiving and the parameter must be greater than or equal to 3000 This field must be filled in The maximum values of UDP ports for RTP s transmission and receiving Max RTP port This field must be filled in It s advisable to be greater than or equal to 2x number of lines min RPT port iLBC payload type Set the RTP payload type of iLBC and the default value is 97 Accepted value is 97 127 The parameter shall be configured in conformity to that of platform TOS bits This parameter specifies the quality assurance of services with different priorities The factory setting is OxOC For the mapping between the levels that has no reliability requirement and the TOS value see Table 2 24 Min Jitter buffer RTP Jitter Buffer is constructed to reduce the influence brought by network jitter This default value is 3 Higher value of this parameter could result in longer delay therefore it should be set with caution Max Jitter buffer RTP Jitter Buffer helps to reduce the influence brought by network jitter The default value is 50 Shanghai New Rock Technologies Inc Page52 75 Name Description RTP drop SID Determine whether to discard received RTP SID voice packets By default SID voice packets will not be dropped Note RTP SID packets should be dropped only when the
89. trunk status Encryptions e Call logs e Call detailed record e Web based utility for local and remote management e SIP based Tie trunks e Routing table up to 100 rules e Gain adjustment of extensions and analog trunks e STUN and NAT traversal e Support terminals including telephone facsimile machine and PBX e T 30 T 38 fax e Second stage dialing or voice prompt over FXO ports e PSTN failover through FXO ports e XML HTTP based API for 3 party application software 1 3 Equipment Structure 1 3 1 OM10 OM10 is the product with smallest capacity in OM IPPBX Series Designed with small plastic structure for desktop placement OM10 can provide up to 8 analog line interfaces OM10 supports the following types of configuration Table 1 2 OM10 Configurations Models Local extension Analog trunks SIP extensions SIP trunks OM10 4S 4 0 30 20 OM10 8S 8 0 30 20 OM10 4FXO 0 4 30 20 OM10 8FXO 0 8 30 20 OM10 4S 4 4 4 30 20 Shanghai New Rock Technologies Inc Pagel0 75 Figure 1 1 OM10 Front Panel Table 1 3 Description of OM10 Front Panel Description O Power indicator PWR the light on indicates that it has been powered O Ethernet interface indicator ETH the light on indicates successful connection the light flashing indicates that data packets are being received or sent Analog line FXS or analog trunk FXO interface indicator the light on indicates 6 that it is
90. ttom 2 100 rules are allowed 3 When there is no rule matched the call will be processed as follows a If it is a outgoing call the call will be ourted to SIP proxy b If it is a incoming call the call will be routed according to its called party number if the called party number does not exist 404 will be returned 4 When matched port is not in idle state 486 will be returned for FXS port and 503 will be returned for FXO port 5 When domain name is used in rule DNS must be selected and enabled first Examples 1 Remove digits FXS 01061202700 KEEP 8 Note This rule will remove the area code of the called party number FXS 021 REMOVE 3 Note This rule will remove prefix 021 2 Insert extra digits at the begining of digit stream FXS CPNX ADD 021 Note Adding prefix 021 to the calling party number 3 Insert extra digits at the end of digit stream FXS CPN6120 ADD 8888 4 Replacement FXS CPN88 REPLACE 2682000 Note When 8000 is dialed on FXS port the call will be routed to port FXS 1 5 Routing calls to IP network FXS O ROUTE IP www mysip com 5060 Note A call started with O will be routed to the SIP proxy with www mysip com 5060 6 Routing calls to PSTN IP X ROUTE FXO 1 2 3 4 Note Calls from IP network will be routed to FXO port 1 2 3 and 4 in alternate way 7 Support POS and Modem FXS 2 6120 CODEC PCMU 20 0 Note Using PCMU for FXS 2 with 20ms of package size 0 indicates that the echo cancelation is off 8 Rout
91. ure use Configuration interface CON used for local management and debugging Two Ethernet interfaces ETH1 and ETH2 only ETHI has been set when the equipment is delivered from factory default IP address 192 168 2 240 Connection interface of expansion chassis Cooling fan AC power socket 100V 240 VAC voltage input eoGe e eje ejoej Shanghai New Rock Technologies Inc Pagel8 75 Table 1 22 Meanings of OM200 Indicators Mark Function Status Description Green Power on pwr Power indication Off Power off Off System locked and inactive Green flash In normal operation Status S in th f d not in th STU ptas ystem in the process of power up and not in the indication iA normal operation mode Red flash System ina diagnostic mode and able to execute limited operation Green No alarms ALM Alarm Red Flash New alarms occurred but not confirmed Indication s Red Alarms existed and all alarm information confirmed After normal startup of OM200 the indicator displaying letter C flash indicates that OM200 has detected IP address conflicts OM200 single chassis system can provide up to 48 line with different analog line type configuration combinations and OM200 dual chassis system main chassis and expansion chassis can provide maximum of 96 line with different analog line type configuration combination OM200 dual chassis system is a logical integrated syst
92. vious expansion chassis does not have status indicator USB interface CON interface and two Ethernet interfaces The main and expansion chassises have their own independent power supply and cooling system which are connected by a 36 core flat cable to form a logical integrated system To ensure the reliable communications between two chassises and reduce EMI interference the communication cable for connecting two chassises should be short OM200 dual chassis system must be placed adjacently in installation users who plan to expand capacity should reserve a space for expansion chassis during the initial installation of single chassis the up or lower position is not strictly required for the chassises Shanghai New Rock Technologies Inc Page20 75 2 1 Login to Web based Utility 2 1 1 Obtain OM IP Address OM10 and OM20 start DHCP service by default and automatically obtain an IP address on the LAN users can use the factory default IP address if it is unable to be obtained e g when connected directly with a computer OM100 and OM200 use a static IP address by default Table 2 1 Default IP Address of OM 2 Parameter Setting e DHCP Used in Network Users can dial to obtain the current IP address of the device and version information of firmware using the telephone connected to a FXS port after the equipment is powered on Type Default DHCP Service Default IP Address OMIO Enabled 192 168 2 218 OM20 En
93. xpansion chassis which holds two interface cards The interface card of OM200 use RJ45 sockets and they are connected to the distribution panel of equipment room using a CAT 5 Ethernet cable to offer flexible user interface configuration The main chassis of OM200 can hold two interface cards which enable to flexibly configure the number of FXS and FXO ports and each card equips up to 24 ports The expansion chassis can also hold two 24 port interface cards which enable to flexibly configure the number of FXS and FXO ports OM200 dual chassis system can provide up to 96 ports It supports the following configurations Table 1 17 OM200 Configuration Models OM200 48S OM200 72S OM200 96S OM200 24FXO OM200 48FXO OM200 72FXO OM200 96FXO OM200 40S 8 OM200 64S 8 OM200 88S 8 OM200 36S 12 OM200 60S 12 OM200 84S 12 OM200 32S 16 OM200 568 16 OM200 808 16 OM200 28S 20 OM200 52S 20 OM200 76S 20 OM200 24S 24 OM200 48S 24 OM200 72S 24 OM200 44S 28 OM200 68S 28 OM200 408 32 Local extension 72 40 64 88 36 84 32 56 28 52 76 24 48 72 44 Shanghai New Rock Technologies Inc Analog trunk STP 120 120 Dm s 120 120 Pagel6 75 120 Figure 1 7 OM200 Front Panel Table 1 18 Description of OM200 Front Panel Description and Two interface slots each can contain one 24 port interface card a Matrix of 6X 4 LED status indicator on interface card
94. xtension Shanghai New Rock Technologies Inc Page33 75 Figure 2 9 Others configuration interface of IP extension IPEXT 1 Extension 3001 Call barring Intl z Register password eeee Account 3001 Department y Account password e Role user y o cn xl o 54 c CFB CFNR CRBT M CRBT ID xl SPD dial list Forking v Using fixed IP v CallerID v CID on call waiting v Extension pickup Mm CH iv CT O or Recording V Enable Forking number Voice mail Disable y Table 2 9 Others parameter of IP extension Mm cw FT DND Name Description Same as analog extension Using fixed IP Tf the SIP terminal uses IP address as the means of security verification enter the static IP address of the terminal 2 4 3 Department After login click Extension gt IP Ext Registration tab to open the configuration interface Shanghai New Rock Technologies Inc Page34 75 Figure 2 10 Registration configuration interface of IP extension Analog Ext IP Ext IP Ext Registration Department Registration OPTIONS for IP extension Min registration time NAT 40 sec Response to unknown user Min registration time 600 Realm newrocktech Send 403 C Ignore Sending OPTIONS Disable IPPBX is behind NAT and IP phones register to IP PBX via internet PPBXis connected to a router that has static public IP address NAT IP addre
95. y are in unconformity to the specifications Nonstandard RTP SID data could generate noise for calls RTP destination address The default value is from SDP media connection e From SDP global connection Obtain the peer IP address from SDP global connection e From SDP media connection Obtain the peer IP address from Connection Information behind SDP Media Description FoIP Select fax mode T 38 or T 30 Jitter buffer Set the extent of T 38 jitter buffer and the default is 250 The valid range is 40 1000 in milliseconds Receiving port for FoIP Set whether to open a new port when the OM is switching to T 38 mode and by default original voice port will be used e Open a new port Use the new RTP port e Use original voice port Use the original RTP port that created on call set ECM Determine whether to use corrective mode of fax By default it is not selected V21 Signal detection Select if V21 signal detection is used when T 38 faxes The default value is Not Select Receive gain Set the receiving gain of T 38 fax with the default of 6dB Transmit gain Set the transmission gain of T 38 fax with the default of OdB Packet size Set the packet size of T 38 30 milliseconds is the default value Redundancy Set the number of the redundant frames in T 38 data package default is 4 PSTN failover Network fault routed to analog trunk

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