106-919-921 AT&T TSD 3600 Telephone Security Device Users
Contents
1. Voice Modes Clear voice Modem Features Near far echo cancellation Frequency offset compensation Interfaces Standard 110 VAC power supply Physical Characteristics 4 5 w x 1 3 h x 7 0 d Environmental Data Operating temperature range 40 to 100 F Short term temperature range 35 to 120 F Power External power supply 5 watts TSD User s Manual Secure voice 4 8 Kbps full duplex Relaxed Code Excited Linear Prediction RCELP 4 8 Kbps CCITT V 32 secure full duplex Two phone jacks Approximately 1 5 lbs Operating humidity 2096 to 5596 Short term humidity Minimum 2096 Maximum 8096 Input frequency 60 Hz Input power dissipation 3 watts September 30 1992 FCC Rules Part 15 and Part 68 Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential business installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On The user is encouraged to try to correct the interference by one or more of the following measures e Reorie2. p gt ater Telephone Security Device TSD 3600 User s Manual 8 TSD USERS MANUAL Telephone Security Device Model 3600 September 30 1992 TSD User s Manual EE Customer Assistance For assistance with problems or to order optional accessories for the TSD contact the AT amp T Secure Communications Products Customer Service Center at the following telephone number AT amp T Secure Communications Products Customer Service Center Toll Free Commercial 800 952 4082 919 279 7617 Have the following required information when calling the AT amp T Secure Communications Products Customer Service Center AT amp T Model TSD Serial Number Purchase Date Purchased From Page ii September 30 1992 TSD User s Manual Contents TABLE OF CONTENTS GHAPTER T Iritroductiong de ven eR Sees m4 1 OVOIVIOW cic 5 us x Peres 1 Parts Checklist and Verification 2 Communication Interfaces 3 Power Interface emet ene 3 CHAPTER 2 Installation 2 5 saree elses 5 introduction 1 5o 5 Installing the Handset Module 5 Installing the 8 Removing the s sura sass ioes 10 CHAPTER S Operation reo VERAT 13 19015491 22 722002 13 Operating Me TS D 14 CHAPTER 4 Maintenance and
3. ans aie 17 TORT 17 Display Me SSAgeS 17 MPOUDIGSHGOUNG esser ERES UE ES 18 APPENDICES Warranty rre mcr eres 21 Technical Specifications 25 FCC Rules Part 15 and Part68 27 Optional Accessories ee en hr en 29 September 30 1992 Page iii Contents TSD User s Manual FIGURES 46605501 3 2 1 ATST Handset Types isse eee entm 6 2 2 Handset Module Installation 7 2 3 jEquipment Installation ves 9 2 4 Display Indicators eee ove sen 11 TABLES 2 1 Handset Module to Handset Cross Reference 6 2 2 Handset Module Installation Procedures 7 2 3 TSD Installation 9 2 4 TSD Removal Procedures 11 8 1 Operating Procedures seo mr rm 14 4 1 Display Messages 17 4 2 Troubleshooting Procedures 19 Page iv September 30 1992 TSD User s Manual Contents i Every effort has been made to ensure that the information in this book is complete and accurate at the time of printing However this information is subject to change SOFTWARE OWNERSHIP AT amp T provides the software included herein programmed into the TSD for a one time license fee included in the price The software
4. pieces Telephone Security Device Handset Module TSD to Telephone Interface Cord 110 VAC Power Supply TSD Slip Cover not shown Visually confirm that there are no broken parts and that the TSD housing and panel surfaces are free of obvious defects If you suspect any part is damaged or parts are missing call the AT amp T Secure Communications Products Customer Service Center Copy the serial number from the bottom of the unit to the front of this manual for warranty purposes Page 2 September 30 1992 TSD User s Manual Chapter 1 aE POWER INTERFACE POWER JACK NOT SHOWN COMMUNICATION INTERFACES PHONE JACK HANDSET JACK m 2 POWER wo Some SUPPLY TSD TO TELEPHONE INTERFACE CORD HANDSET MODULE Figure 1 1 TSD and Accessories Communication Interfaces Physical implementation includes a TSD to Telephone Interface Cord that interfaces the TSD and the telephone being used Power Interface An external 110 VAC plug in wall type power supply furnishes power to the TSD September 30 1992 Page 3 Chapter 1 TSD User s Manual Page 4 s September 30 1992 Installation Introduction This chapter provides installation instructions for the Handset Module and the TSD Please read all instructions carefully before you begin the installation Installing the Handset Mod
5. power supply designed for use with 110 VAC If you are not sure of the power supplied to your location consult your local power company 8 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets as this can result in the risk of fire or electric shock Do not staple or otherwise attach the AC power supply cord to building surfaces Page vi September 30 1992 TSD User s Manual Contents eee 9 If this product does not operate normally contact the AT amp T Secure Communications Products Customer Service Center at the telephone number listed in the Customer Assistance section of this manual If the product is damaged refer to the AT amp T Warranty in the back of this manual Do not open the device Opening the device may expose you to dangerous voltages or to other risks and may void the warranty Repairs must be performed by an AT amp T authorized technician 10 Do not use the device in the vicinity of a gas leak If you suspect a gas leak report it immediately but use a telephone away from the area where gas is leaking September 30 1992 Page vii Contents TSD User s Manual ee Page viii September 30 1992 Introduction Overview Congratulations on the purchase of your new AT amp T Telephone Security Device TSD Model 3600 It has been designed to exacting AT amp T standards for convenie
6. purchase order a type HM 1 Handset Module was included as the default Module Any other handset type requires the exchange of the type HM 1 Module for the proper Handset Module Refer to Table 2 1 to cross reference the correct Handset Module to your AT amp T handset type Grasp the rear of the Handset Module and turn it so that the arrow is on top and points forward Refer to Figure 2 2 CAUTION Improper Handset Module insertion can cause pin damage Use caution when installing a module into the TSD Carefully insert the Handset Module into the rear of the TSD until the module is completely engaged Installing the TSD To install the TSD follow the steps in Table 2 3 Also refer to Figures 2 3 and 2 4 Page 8 September 30 1992 TSD User s Manual Chapter 2 HANDSET JACK TSD TO TELEPHONE INTERFACE CORD HANDSET WITH CORD HANDSET FROM YOUR MODULE TELEPHONE Figure 2 3 Equipment Installation Table 2 3 TSD Installation Procedures STEP ACTION Verify that the Handset Module is inserted and place the TSD on a desk top or other suitable surface NOTE The device should not be exposed to heat over 100 F or cold under 40 F while in operation It should be protected from water and extended exposure to sunlight September 30 1992 Page 9 2 TSD User s Manual CAUTION Exercise care when disconnecting and connecting cables so as not to damage the connectors Dis
7. the continental United States the number is 1 919 279 7617 September 30 1992 Page 21 TSD User s Manual AT amp T can provide on line diagnostic service by qualified technicians at these numbers Only the above numbers have the authority to instruct Customers to return TSDs to AT amp T for warranty purposes When TSDs are returned to AT amp T for repair pursuant to AT amp T instruction and in accordance with packing and shipping directions provided by AT amp T Customer shall bear commercial transportation costs risk of loss or damage to TSDs to AT amp T s repair facility and any applicable export import taxes or other like costs Except as provided herein within one working day from the date that AT amp T receives a TSD which is expected to be covered under warranty AT amp T will mail a replacement TSD AT amp T shall not mail a replacement TSD within one day if a valid export license is required In such cases the replacement TSD will be shipped within one day of receipt of a valid export license If AT amp T determines repairs to be outside the scope of the warranty AT amp T will notify the Customer and provide a not to exceed price for the necessary repairs AT amp T will make no repairs until an acceptable purchase order check or money order is received from the Customer to cover the necessary repairs If AT amp T does not receive such
8. E DESCRIPTION PUSH The CLEAR icon blinks and this message appears on the TSD display when leaving the secure mode September 30 1992 Page 17 4 TSD User s Manual MESSAGE DESCRIPTION FAIL The CLEAR icon blinks and this message appears on the TSD display when the TSD self tests fail A numeric code such as XX Handset Module is not inserted correctly or is missing Troubleshooting Represents a diagnostic code for use by the AT amp T Secure Communications Products Customer Service Center The TSD has been designed to give years of troublefree operation If a problem does develop it can normally be resolved by pressing the CLEAR pushbutton and reinitiating the secure call If either party has pressed CLEAR the other party must press CLEAR to acknowledge that the call is no longer secure If the problem cannot be cleared by checking all connections including the Handset Module handset and telephone cords and power supply and pressing the CLEAR pushbutton you should call the AT amp T Secure Communications Products Customer Service Center at 1 800 952 4082 or 1 919 279 7617 Refer to Table 4 2 for troubleshooting procedures Page 18 September 30 1992 TSD User s Manual Chapter 4 Table 4 2 Troubleshooting Procedures SYMPTOM DISPLAY POSSIBLE CAUSES MESSAGE ACTION Unable to Read TSD display message and press communicate the CLEAR pushbutt
9. a check money order or purchase order within 30 days after the date of AT amp T s letter notifying Customer of the out of warranty determination Customer s original TSD shall be returned and Customer shall be responsible for payment to AT amp T for the replacement TSD if one was erroneously furnished all shipping charges and if payment is not made all reasonable and necessary collection fees and costs Page 22 September 30 1992 TSD User s Manual Appendix A I Furthermore Customer will receive their repaired TSD back upon payment for necessary repairs or if a replacement TSD was erroneously furnished the Customer will have title to the replacement TSD and AT amp T will have title to Customer s original TSD when final payment is received by AT amp T for repairs to Customer s original TSD Any replacement TSD provided by AT amp T to Customer shall be covered by the balance of the warranty on Customer s original TSD LIMITATIONS AND EXCLUSIVITY OF WARRANTY 1 The warranty set forth herein does not extend to failures of TSDs to perform properly due to i misuse neglect accident or abuse of TSDs ii use in other than a normal and customary manner iii improper installation storing or handling by other than AT amp T iv X unauthorized alterations or repairs v acts of God or vi improper use of peripheral devices The warranty specified herein does not extend to the security effectiv
10. apters for International Use Acoustic Coupler for non Detachable Handsets September 30 1992 Page 29 Appendix D TSD User s Manual Page 30 September 30 1992
11. connect the modular plug of the handset from the handset jack on the telephone Do not disconnect the modular plug from the LINE jack on the telephone Plug one end of the TSD to Telephone Interface Cord into the PHONE jack on the TSD and the other end of the cord into the telephone where you unplugged the handset Plug the Power Supply into the POWER jack on the rear of the TSD and plug the Power Supply into an AC outlet The TSD will run a self test When first plugged in both the SECURE and CLEAR icons as well as all segments of the 4 character hexadecimals should be illuminated on the TSD display They will remain illuminated until the unit has completed its self tests approximately 3 seconds The unit is ready to use when only the CLEAR icon is displayed Refer to Figure 2 4 Removing the TSD To remove the TSD follow the steps in Table 2 4 Page 10 September 30 1992 TSD User s Manual Chapter 2 TEE CLEAR AND SECURE Figure 2 4 TSD Display Indicators Table 2 4 TSD Removal Procedures Unplug the Power Supply from the AC outlet and disconnect the Power Supply cord from the POWER jack on the rear of the TSD Disconnect the TSD to Telephone Interface Cord from the handset jack on the telephone and the PHONE jack on the TSD Disconnect the modular plug of the handset from the HANDSET jack on the TSD and conn
12. e mode The label on the back of the TSD identifies the model as either 3600 D or 3600 E Additional models differing in encryption may be developed as required NOTE The TSD does not have to be disconnected in order to make a normal call Table 3 1 Operating Procedures STEP ACTION 1 To access secure mode perform the following steps Pick up the handset and dial your party Inform your party that only one of you should initiate Page 14 September 30 1992 the secure mode Agree on who will initiate the secure call NOTE Either party may initiate a secure call Only initiate the secure mode using one TSD TSD User s Manual Chapter 3 Only one party presses the red pushbutton on the TSD to initiate the secure mode NOTE After pressing the red pushbutton the SECURE icon will blink and voice communications will be blocked for approximately 10 seconds while secure communication is being established The party not initiating the secure call will hear multiple tone signals Ask your party for the hexadecimal characters on their TSD display NOTE The equipment is operating in secure mode when the SECURE icon and the same hexadecimal characters are displayed on both TSDs If the hexadecimal characters on both displays are not identical press the CLEAR pushbutton on both units Repeat steps 3 through 6 If the hexadecimal characters do not agree on the second try there is a high probability that your line may be ta
13. ect it into the handset jack on the telephone 4 Grasp the Handset Module and pull it away from Optional the TSD Place the TSD and its accessories in a safe location September 30 1992 Page 11 2 TSD User s Manual eee Page 12 September 30 1992 Operation Introduction This chapter provides operating instructions for the TSD Please read all instructions carefully before you begin the operation Make all adjustments to the telephone before initiating the secure call The secure call receive volume has been preset in the TSD Attempts to adjust the receive volume in your telephone will not affect the secure call volume Take care not to interrupt a user while in an active secure call causing the secure call to fail An interruption can occur if e user attempts to use the speakerphone e user attempts to use the mute switch on the telephone e user attempts to adjust the receive volume on the telephone e Another party picks up an extension on the line If the secure call does fail for any reason both parties must acknowledge by pressing the CLEAR pushbutton before the clear conversation can proceed September 30 1992 Page 13 3 TSD User s Manual E CC Operating the TSD To operate the TSD follow the steps in Table 3 1 CAUTION Both parties must have a TSD with the same security algorithm in order to access and communicate in the secur
14. eness of the TSD algorithms and processes September 30 1992 Page 23 Appendix TSD User s Manual C SS AT amp T MAKES NO WARRANTY THAT THE TSD WILL PREVENT CRYPTANALYTIC ATTACK ON ANY ENCRYPTED TRANSMISSION BY ANY GOVERNMENT AGENCY ITS AGENTS OR ANY THIRD PARTIES FURTHERMORE AT amp T MAKES NO WARRANTY THAT THE TSD WILL PREVENT ANY ATTACK ON ANY COMMUNICATION BY METHODS WHICH BYPASS ENCRYPTION NOTWITHSTANDING ANY OTHER CONTRACTUAL PROVISIONS THE ABOVE RIGHTS AND REMEDIES ARE EXCLUSIVE AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM ANY OBLIGATION CONTAINED IN THIS WARRANTY IN ADDITION AT amp T SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES Page 24 September 30 1992 Technical Specifications This appendix provides the technical specifications for the TSD Information Protected Sensitive business and or business proprietary User Community U S Corporations Legal and Financial Multinational Organizations Corporations High tech Manufacturing Industries Security Features Type 3 Display window for Negotiated key identification 4 digit anti spoofing number Compliance with Standards FCC Part 15 Subpart J Underwriters Laboratory Class B UL 1459 FCC Part 68 September 30 1992 Page 25 Appendix
15. nt and reliable service The TSD is a light weight device which provides an economical way to protect your most confidential telephone conversations It provides two way voice compression and encryption and is compatible with most modular telephones The TSD is small and portable for use at home or work or for tucking into your briefcase when you travel The small size enables discrete use The voice compression algorithm used in the TSD provides superior voice quality For ease of use two pushbuttons control all the operations involved in switching the unit between clear and secure modes The display indicates in which mode the unit is operating The TSD has different customer selectable Handset Modules for operating with the various types of telephone handsets Only one Handset Module is supplied with the initial TSD September 30 1992 1 1 TSD User s Manual CTF A The TSD is a member of the AT amp T secure communication products family Its features include Ease of use Superior voice quality Compatibility with multiple telephone handsets Portability Simple installation Parts Checklist and Verification Inspect package contents Inspect the contents for damage that may have occurred during transit Save all packing material until the Handset Module is installed and working properly One complete basic TSD as shown in Figure 1 1 should include the following
16. nt or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected September 30 1992 Page 27 Appendix TSD User s Manual a NOTICE For United States installations and U S territories and possessions this equipment must be used with the provided power supply Changes or modifications not expressly approved by AT amp T could void the user s authority to use the equipment For installations outside the United States you may need to purchase a different power supply that is compatible with the available electrical wall outlet and approved by AT amp T Part 68 This equipment complies with Part 68 of the FCC Rules It is compatible with inductively coupled Hearing Aids In cases where the telephone is leased owned by another party permission to connect the TDS to their telephone equipment must first be obtained Page 28 September 30 1992 Optional Accessories The TSD is supplied with all cables necessary for operation with most voice data terminal telephone The following optional accessories are available for the TSD Contact the AT amp T Secure Communications Products Customer Service Center at 1 800 952 4082 or 1 919 279 7617 for pricing and ordering information Soft Carrying Case Handset Modules for Other Handsets Power Supply for 220 V Operation Power Plug Ad
17. ode Represents a diagnostic code which such as displays when the red pushbutton is XX pressed after PUSH or FAIL displays on the TSD Press CLEAR pushbutton to return to normal operation Messages or Call the AT amp T Secure Communications problems not Products Customer Service Center covered in this manual Page 20 September 30 1992 Warranty Information LIMITED WARRANTY TELEPHONE SECURITY DEVICE AT amp T warrants to the Customer that for ONE YEAR from the date of purchase the Telephone Security Device hereinafter referred to as TSD will be free from defects in material and workmanship The initial warranty provided hereunder can be extended under the same terms and conditions as specified in this initial warranty at AT amp T s then current price by issuing AT amp T a check money order or acceptable purchase order This option may be exercised no later than 30 days prior to the expiration of the initial ONE YEAR warranty The current price of this option will be provided upon request Additional information on this option is available through the AT amp T Customer Service number AT amp T Customer Service for the TSD is available from 8 00 a m to 8 00 p m Eastern Standard Time Monday through Friday for reporting problems with the TSDs When not attended by Customer Service personnel messages can be left on an answering machine Inside the continental United States the number is 1 800 952 4082 outside
18. on Check all TSD connections Unable to Wrong Handset Module inserted or communicate and Handset Module not inserted correctly call is secure Refer to Table 2 1 and verify that the correct Handset Modules are in use Volume high or low Refer to Table 2 1 and verify that the correct Handset Modules are in use FAIL message on Internal self test failure TSD display Press the red pushbutton and record the 2 digit diagnostic code Call the AT amp T Secure Communications Products Customer Service Center PUSH message on Attempted to go secure with a non TSD TSD display during system NOTE The other party may hear attempt to go tone signaling and there will be loss of secure CLEAR voice until the CLEAR pushbutton is icon blinks loss of pressed voice Attempted to go secure with different TSD Models D or E Poor telephone line quality Press the CLEAR pushbutton September 30 1992 Page 19 4 TSD User s Manual SYMPTOM DISPLAY POSSIBLE CAUSES MESSAGE ACTION PUSH message on CLEAR pushbutton pressed by other TSD display while party in secure mode CLEAR icon blinks Telephone call terminated prior to leaving loss of voice secure mode Telephone extension picked up Attempt to change volume of handset or speakerphone activation Significant signal degradation from the line connected to the network MUTE switch pressed on telephone Push CLEAR pushbutton A numeric c
19. pped and the call is not secure If the call is secure begin conversation NOTE If either you or your party receive an incoming call during secure communication press CLEAR to return to normal operation September 30 1992 Page 15 Chapter 3 TSD User s Manual To switch back to the clear mode or to terminate secure communication both parties must press CLEAR Press the CLEAR pushbutton to resume non secure communications After both parties have pressed CLEAR communication can resume in the clear mode You may then return to secure communication by performing steps 2 through 6 above NOTE If both parties do not press CLEAR and the call is not terminated the call remains established but voice will not be transmitted from either end If PUSH is displayed on the TSD display and the CLEAR icon is blinking the CLEAR pushbutton should be pressed on this unit If the red pushbutton is pressed when PUSH is displayed the TSD display will show a XX diagnostic code Page 16 September 30 1992 Maintenance Troubleshooting Maintenance The only maintenance required by the TSD is periodic cleaning of the TSD display To clean this area use a clean damp lint free cloth Refer to Tables 4 1 and 4 2 for TSD Display Messages and Maintenance and Troubleshooting Procedures respectively Display Messages Table 4 1 provides a listing of the TSD display messages Table 4 1 TSD Display Messages MESSAG
20. remains the sole property of AT amp T or its licensors and may not be copied duplicated or used in other than the device in which it was received EXPORT CONTROL This product is subject to U S Department of State Export Regulations Written U S Government approval is required prior to export IMPORTANT SAFETY INSTRUCTIONS Always follow these basic safety precautions when using this product to reduce risk of injury from fire or electric shock T Read Chapter 2 prior to installing the TSD Read and understand all instructions in this manual before using this product 2 Observe all warnings and instructions marked on the product September 30 1992 Page v Contents TSD User s Manual SI 3 Unplug this product from wall outlets and telephone jacks before cleaning Clean exposed parts with a soft damp cloth Do not use aerosol cleaners 4 Do not use the product near water or when you are wet If the product comes in contact with any liquids unplug the power cord immediately Do not plug the product back in until it has been dried thoroughly 5 Install this product securely a stable surface Damage may result if the product falls 6 Install this product in a protected location where no one can step on or trip over power and line cords Do not place objects on the cords that can cause damage or abrasion The product is supplied with
21. ule To install the Handset Module refer to Figures 2 1 and 2 2 Also refer to Tables 2 1 and 2 2 September 30 1992 Page 5 2 TSD User s Manual I R TYPE G TYPE TYPE TYPE IDENTIFICATION LOCATION Figure 2 1 AT amp T Handset Types Table 2 1 Handset Module to Handset Cross Reference NOTE For specific AT amp T type handsets and all non AT amp T telephones call the AT amp T Secure Communications Products Customer Service Center at 1 800 952 4082 or 1 919 279 7617 for initial assistance in selecting Handset Modules if needed Page 6 September 30 1992 TSD User s Manual Chapter 2 HANDSET MODULE Figure 2 2 Handset Module Installation Table 2 2 Handset Module Installation Procedures Follow these steps to install the Handset Module CAUTION Always unplug the Power Supply before installing a new Handset Module September 30 1992 Page 7 2 TSD User s Manual STEP ACTION Refer to Figure 2 1 to identify the type of handset to be used with the TSD If your telephone is not an AT amp T telephone call the AT amp T Secure Communications Products Customer Service Center to exchange or purchase the correct module Different Handset Modules may be required for use of this device with other telephones NOTE If you did not specify the Handset Module on your
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