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iDig Troubleshooting
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1. to the system by entering the Add Sensor routine in the menu Follow the instructions on the screen Enter the sensor check menu through the Advanced Settings If the angle value doesn t flicker continuously but freezes shortly and comes back after a while there are most likely radio disturbances o Try to relocate the LED display inside the cabin o Try to relocate the cable inside the cabin if it moves along another electronic components o Try to change the radio channel through the parameters inside the Advanced Settings menu Ifa sensor got lost instantly after a stand by wake up o Your sensor firmware is outdated Return the sensor to your iDig service partner to get it updated Sensor Attachment Sensor can t be found The Sensor Attachment check verifies functionality of each sensor if every sensor is attached to the correct element and indicates the attachment SIDE of each sensor Check if every sensor is attached to its according assigned element bucket sensor on bucket dog bone dipper stick sensor on dipper stick main boom sensor on main boom and if applicable 2 boom sensor on 2 boom Raise open every element as much as possible to be sure not to be forced to stop the movement during the check Sensors don t charge Even at miserable weather the sensors are charging The energy balance is indeed negative i e the sensors have consumed when in the evening about 5 10 more energy than
2. UBEX Dig iDig Troubleshooting Controlbox doesn t switch on The fuse inside the cigarette lighter plug may be broken Open the cigarette lighter plug and replace it with a 5A fuse The cigarette lighter socket of the machine is broken Communication with LED Display is lost The LED display is mandatory for the functionality of iDig as it is the system s antenna Unplug amp re plug the LED antenna Watch that you don t plug it twisted 180 rotated Ifthe individual LEDs of the display are ON the cable set seems to be broken Ifthe individual LEDs of the display are OFF either the cable set or the LED display are broken Sensor s missing or getting continuously lost There are various reasons why the system isn t able to detect a sensor When you attach a sensor to a sensor plate you ll see a small green LED starting to blink on the sensor s PCB which indicates that it s now switched ON The sensor isn t attached to the sensor plate o Attach the sensor to the sensor plate Even though attached to the sensor plate the sensor doesn t switch ON o Remove the sensor from the sensor plate wait min 10 seconds and put it back on again o Check with another sensor plate o Put the sensor into sunlight or below a desk lamp Try again after one hour The sensor is ON LED is blinking but doesn t communicate with the system o Remove the sensor from the sensor plate Assign the missing sensor
3. ation check Be aware that this helps you bypass the vibration check but may cause inaccuracies during calibration and inconsistent indications during operation Excavator Setup The Excavator Setup procedure helps you setting up the system on your machine A few points are crucial to follow VERY precise otherwise the result of the calibration will be inaccurate which leads to major inaccuracies during operation Point Laser Setup o Be sure to make the correct choice of using either the Calibration Tool mini tripod together with the 2 poles or not Read the section below first to be sure about your choice in advance Moving the point laser o Ifyou intend to use the mini tripod amp two extension poles use the 5 8 to 1 4 adaptor to fit the point laser on your tripod and choose Use Calib Tool at the system prompt The height difference between the two laser lines will be considered as 94 8cm 3 11 or 37 32 o Ifyou intend NOT to use the two extension poles choose pressing the DOWN button before Set Distance o Setup the point laser for the 2 high level Measure the elevation difference VERY PRECISE and dial it into the according system prompt A min of 80cm 2 625 or 31 5 is recommended 1 low laser line o Attach the pivot tube on the rotational pivot point between bucket and dipper stick Attach it as centered as possible Be sure that you re attaching it to the good p
4. ccording drawing in the user manual for details Working screen elevation can t be zeroed out 1 Laser catch still active laser star visible in 1 working screen o Disable the 1 laser catch Short press Laser short press 0 Previous preset elevation setting still active o Short press elevation short press 0 ENTER www ubexi com www idig system com Dirk Seidlitz Program Director Tel 49 5262 77 73 35 UBEX Mobile 49 171 892 7020 Fax 49 52617775 86 email d seidlitz ubexi com Website www idig system com www ubexi com Home Office Drechslerstrasse 2 D 32657 Lemgo Germany Europe Office 33 5 59 50 03 53
5. hine s element after each snapshot especially don t forget to move the 2 boom too The more angle variances you ll achieve during this procedure the more accurate will be your setup results The Bucket Setup procedure helps you setting up the system on your machine A few points are crucial to follow VERY precise otherwise the result of the calibration will be inaccurate which leads to major inaccuracies during operation Use a solid stable surface to put on the bucket s tip blade during calibration It shouldn t move nor should change its elevation Put the bucket tip blade EXCACTLY on the same SPOT Don t get closer or more far with the bucket tip blade at each snapshot Atleast one snapshot fully open and one shot fully closed or floating if done on the ground should be done Ifthe bucket sensor is installed on the dog bone it s strongly recommended to use a high spot as principally shown on the system drawing for the bucket calibration to enable to close the bucket as much as possible while staying on the spot with the bucket tip blade System 5 Point Check fails The purpose of the System Check is either to control your latest machine or bucket setup or to recover a previously stored machine It s important to do the system check quite carefully and accurate A frowny smiley indicates that your system check has failed or the system isn t able to find a matching and bucket configuration i
6. n its database After 3 unsuccessful tries the system will lead you either to the Attachment Check or Machine Calibration There are several reasons why the 5 point check has failed Ifyou just finished a brand new machine calibration o Your machine calibration was bad Repeat the machine calibration o Your bucket calibration was bad Repeat just the bucket calibration o Your 5 point check wasn t performed well Be VERY accurate by putting the bucket tip blade always on the same spot Use a solid stable surface to put on the bucket s tip blade during the check It shouldn t move nor should change its elevation If you re trying to recall a stored configuration o Be sure that the bucket that is attached has been already calibrated If not attach a known bucket first to pass the 5 point check and start a new bucket calibration for the new bucket afterwards o You mixed up the sensors when reattaching them to the elements After the 3 unsuccessful try of the 5 point check the system will lead you automatically to the Attachment Check Performing it will help you to identify if you swapped sensors o Your 5 point check wasn t performed well Be VERY accurate by putting the bucket tip blade always on the same spot Use a solid stable surface to put on the bucket s tip blade during the check It shouldn t move nor should change its elevation Laser Calibration To use a laser receiver together with the system you ha
7. oint o Setup the laser for the 1 low laser line Take off the bucket if your machine is equipped with a quick release system Watch out not to setup the laser too low otherwise you ll get problems to hit the pivot tube with the laser dot when the dipper stick is vertical In case the mini tripod in the content of delivery is too small low use a standard tripod or the point laser s magnetic L bar for the setup Be sure that you selected Set Distance earlier see Moving the point laser Set up the point laser as close as possible inside the axis of the machine elements e g between the tracks to avoid to correct the point laser s shooting direction after each element move Switch on the point laser by releasing the pendulum lock in the front of the unit and pushing the ON button on top of it Check if the self leveling works by tilting the unit the laser dot should blink if out of level Try to get the laser dot as precise as possible into the center high low of the pivot tube at each individual snapshot Try to change EVERY machine s element after each snapshot especially don t forget to move the 2 boom too The more angle variances you ll achieve during this procedure the more accurate will be your setup results 2 high laser line Bucket Setup o Try to get the laser dot as precise as possible into the center high low of the pivot tube at each individual snapshot Try to change EVERY mac
8. rthe 2 snapshot move ONLY the dipper stick out until you get back to the on grade of the iDig laser receiver Result o The horizontal and vertical distance of the iDig laser receiver s on grade is displayed in the Machine Check Menu You may control those two values by measuring Refer to the according drawing in the user manual for details In case you want to correct the distance s you may do this by re entering the Laser Receiver Calibration and change the two values Pitch Setup To enable the pitch sensor to do a proper compensation of a forward backward chassis tilt movement it needs to be calibrated Be sure that you assigned the pitch sensor to the system prior to start the calibration of it As the chassis calibration is based on a theoretical rotational point of the machine the elevation compensation will NEVER 100 take out a machine tilting error but minimize it Angle Follow the instructions on the screen Align the cab to the tracks properly AB amp BC These two distances define the center of rotation of the machine body when it gets tilted forward or backward o AB Distance from the main boom cab pivot point to the axis of the swing bearing o BC Distance from the horizontal level of the main boom cab pivot point to half way of the gap between the bottom of the cab and top of the tracks o You may adjust those values any time by re entering the pitch calibration section and change them o Refer to the a
9. ve to calibrate it The result of the calibration is to identify the precise location of the laser receiver s on grade area on the dipper stick If you do not own an iDig laser receiver you may still use any other machine control receiver together with the iDig system iDig Laser Receiver The advantage of using an iDig laser receiver is that the in cab LED display indicates the location of the rotational laser beam on it Be sure that you assigned the iDig laser receiver to the system prior to start the calibration of it The very 1 time you re pressing the laser button the system will instantly lead you into laser receiver calibration routine You may also start the laser receiver calibration by entering the according menu Snapshot on bucket dipper pivot point o You may use a hand detector if a 2 man is close by or the to be calibrated iDig laser receiver to attach it to the pivot point Watch out that the on grade location of the iDig laser receiver is on the same level as the center of the bucket dipper pivot point 1 snapshot on iDig laser receiver o Attach the iDig laser receiver on its final location on the dipper stick If you change the location later on you have to perform the Laser Calibration procedure again o Pull the dipper stick as close as possible to the machine s cab and raise lower the main boom to get onto the iDig laser receiver s on grade level 2 snapshot on iDig laser receiver o Fo
10. was attributed by the solar cells but this is minor As soon as the sun is min 1 2 hours there the energy balance is already positive Only when the sensors are left attached on the machine over night as they are switched on 24 hours the situation may be more critical Then the energy balance is except if 4 5 hours of sunshine certainly negative and after some weeks the sensors are empty Chock full loaded sensor holds approx 50 hours in total darkness e g glued down solar cells So one sufficient jam packed charge per week is enough We recommend to put the sensors outside not attached to the plates over each weekend Even without any sun just by daylight they re getting fully charged during those 2 days Machine Vibration Check can t be passed The machine vibration check tests the actual vibration on the individual machine elements due to the machine s engine A low vibration is necessary to achieve good calibration results and to achieve a calm indication of the actual bucket tip s elevation during operation All sensors have to be calm within a certain range of tolerance for min 5 seconds to pass the check If your excavator is equipped with a Load Sensing system disable it during the setup procedure Change the machine speed Usually the more high the machine speed the less vibration on the elements If your cigarette lighter plug has continuous current turn off the machine during the vibr
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