Viewing Multimedia
Contents
1. amp oOo O 1 Micro SD Micro SDHC TransFlash Card Slot 2 USB host port Used for USB Flash Drive Compatible External Hard Drive Mouse Keyboard etc 3 USB host port Used for USB Flash Drive Compatible External Hard Drive Mouse Keyboard etc 4 IR Infrared sensor 5 LED Light LED light display 6 Video and audio output Connects to TV 7 SPDIF audio output Connects to Amplifier 8 HDMI output Connects to TV 9 Power socket Connects to power adapter 10 Antenna Wifi antenna preparative a Product Details Remote Control 3 1 4 5 2 6 7 9 8 10 11 12 13 14 16 15 17 18 19 20 21 22 23 24 25 26 1 Standby Switches the VORTEX D on and off from standby mode 2 HOME Returns user to main menu 3 Repeat Press to select different video playback modes such as random rotate one rotate all 4 Mute Switches on and off audio output 5 Rotate Press to rotate image files 6 OSD Press to view a number of available options 7 Zoom Press to zoom image files on display 8 Return Returns user to the previous menu 9 Setup Shortcut access to setup menu 10 GOTO Press to select movie chapter 11 UP Navigation button Moves cursor up 12 AV HDMI Toggles the VORTEX D between AV and HDMI 13 V Press to increase audio volume 14 Enter Pressing this button confirms or selects an action 15 Left Navigation button Moves cursor left 16 Right Navigation button Moves cursor right 17 Down Navigation but2. change the mode of the lyrics displayed To select a mode use the up and down navigation buttons on the remote control Press ENTER on the remote control to confirm the selection Press REPEAT button on the remote control to choose the play mode allows you to select different audio playback modes such as randomise or play once Playing movies using the VORTEX D is very simple and supports a wide variety of movie formats These include but are not limited to MKV FLV AVI and WMV Browser Music Pictures Settings BaO ZENG Mini HD Player When you have attached an external storage device that contains movie files i e external hard drive USB Flash Drive etc the VORTEX D may require a few moments to detect all the files Using the VORTEX D remote control navigate to Movie and press ENTER to select it This will activate the movie filter and take you to the device list Once in the device list use the navigation buttons to select the device type the media is located in Depending on the size of the hard drive and the number of files it contains it may take a few moments to detect E g if you want to view movies that are stored on an attached USB Hard Drive select USB Disk When the device type has been selected use the navigation buttons on the remote control to select the partition for the media player to access The default letter usually given to the primary partition is f After you have selected the partit
3. on the remote control This will take you back to the previous menu You will notice that the audio file will still be playing in the background Using the remote control navigate to the location where the appropriate image files are stored Select one of the image files by pressing ENTER on the remote control to display it on full screen When the image file has loaded press the ENTER button again You will notice a play icon appear briefly in the middle of the screen to signify that the slideshow function has been activated The VORTEX D will now cycle through all the pictures inside the directory Notice It is recommended to set all the audio repeat and image transition effects before initiating a slide show with background music This menu provides access to the media player s system configuration setting JI 0 Regni meg Browser Music Movies Pictures melo a Mini HD Player Language This function allows you to select the on screen display language To change the onscreen display language use the LEFT and RIGHT NAVIGATION buttons to select the required language The VORTEX D supports Chinese English Spanish French Screen Saver This setting allows you to change the time of the screen saver when the media player free To select a video output use the LEFT and RIGHT NAVIGATION buttons on the remote control to select the appropriate setting Press the ENTER button to co
4. BMP Supported PNG Supported GIF Supports static images only Please note that features and specifications are subject to change without notice Maintenance Notice e To protect the normal use of all accessories please make sure you understand and pay attention to the following points e Only use power adapters with power input AC100 240V output DC 5V 2A Using power adapters of any other specification may result in the device being damaged beyond repair e Under normal working conditions the power adapter will be warm Please keep the VORTEX D and its power adapter in a well ventilated area e Do not place the device on the bed sofa or similar surface as this may inhibit the device s ventilation e Do not attempt to repair the device yourself or disassemble it Even when the device is unplugged from the mains power it may still hold enough charge to cause serious harm e Ifthe power cord is broken or has become stripped of its protective layer it is highly advised to switch off the device and remove the power cord immediately e Ifthe device has come into contact with any liquid it is highly advised to switch off the device immediately and remove the power cord from the mains power e Do not place any foreign objects on top of the device as this may cause interference with the VORTEX D This marking shown on the product accessories or literature indicates that the product and its electronic accessories e g charger he
5. V Switch on your TV and select AV mode if required Press the STANDBY button on the remote control to switch on the VORTEX D MINIJACK RCA Connecting your VORTEX D to your TV via HDMI provides the highest quality of visual output and high quality audio in a single cable HDMI output can provide video resolutions of up to 1080p Connect the HDMI cable to the HDMI output interface on the back of the VORTEX D Connect the other end of the cable to your TV HDMI input port Switch on your TV and select HDMI mode if required Press the STANDBY button on the remote control to switch on the VORTEX D Please note HDMI cable is not included with this product Please note that the device can display 720p 1080i and 1080p resolutions however not all HDTVs are able to display higher resolutions Please consult TV user manual HDMI The VORTEX D comes with two USB Host Ports allowing for quick and easy external media storage expansion It is compatible with standard External Hard Disk Drives USB Flash Drives Card Readers and other data storage devices To connect your external hard disk drive to your VORTEX D please turn off the media player Connect the USB cable to the USB port on the external hard disk drive and the media player Please note USB cable is not supplied with this product Please note that some external hard disk drives may require more power than a standalone USB port can provide In such cases pl
6. V that is assigned with the input port For example if you have connected the device to the TV through the ports labeled AV3 select Channel AV3 If you have determined that the device has been connected correctly it may be set to the incorrect video output mode To select a different video output mode press the AV HDMI button on the remote control Wait a few moments for your TV and media player to implement the changes Repeat this procedure until video output is correctly displaying on the TV PLEASE NOTE When you toggle the VORTEX D between AV and HDMI please keep the main menu or to return to the main menu press HOME button and the default set is HDMI output The display output is in black and white This is a common problem in which your TV maybe set to a different encoding system to your media player and is not a serious issue To solve this issue go to the setup menu and navigate to Output Select the appropriate encoding system For example if your TV runs on PAL then select the PAL option Likewise if your TV is running on NTSC then select the NTSC option Media files are only partially listed in the browser The media filter function may be active When the media filter is active only the media files types that correspond to the active media filter are displayed For example if you select the media filter Music then only audio media files will be displayed No image or movies files will be displayed If
7. VORTEX C Mini HD amp Digital Audio Player 10850P Contents Safety Instructions 03 Product Details 04 Packaging List 04 Overview 04 Remote Control 05 Basic Setup 06 Connecting Power 06 AV Cable 06 HDMI Cable 07 USB Host Interface 07 Memory Card Interface 08 CDROM Interface 08 Viewing Multimedia 09 User Interface 09 Main Menu 09 Browser 09 Audio Playback 11 Audio Playback Options 12 Advanced Audio Settings 12 Movie Playback 13 Movie Playback Options 14 Advanced Video Settings 14 Picture Playback 16 Picture Playback Options 17 Advanced Picture Settings 18 Slideshow Viewing with Background Music 19 Settings 20 Firmware Up grade 24 Troubleshooting 25 Product Specifications 26 Media Codec Information 27 Maintenance Notice 28 Safety Instructions e READ THE SAFETY INSTRUCTIONS All safety and operating instructions should be read before this product is used e KEEP THE SAFETY INSTRUCTIONS These safety and operating instructions should be retained for future reference e FOLLOW ALL INSTRUCTIONS All operating instructions should be followed e AVOID USING PRODUCT NEAR WATER Do not use this product near a water source e ALWAYS CLEAN WITH A DRY CLOTH Clean using a soft dry cloth only e HEAT Do not install near a heat source such as radiators or other apparatus that produce high levels of heat e POWER OUTAGE Avoid use of the product during electrical storms Disconnect device when not
8. adset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of wastes and recycle them a responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal I ON CI Consulting Limited Designed in the EU All rights reserved All other brand names or trademarks are the properties of their respective owners
9. ailable media files Music Provides access to audio media files Movie Provides access to movie media files Picture Provides access image media files Settings Provides access to the Setup Menu 3 JJ H a O Browser Music Movies Settings ZENG Mini HD Player By selecting the Browser Menu the VORTEX D is able to list all the files currently stored in the external storage device E J H a O Music Movies Pictures Settings ZENG Mini HD Player I i O ln Pr HUER a amp E vo _ ra Un ava W a a FTaTTa VATI aU wa 189 iui a E bg i A i did eee Using the VORTEX D remote control navigate to Browser and press ENTER to select it This will take you to the device list ta oR E E Smart Card cDROM Index Once in the device list use the navigation buttons to select the appropriate device type Depending on the size of the device and the number of files it contains it may take a few moments to detect E g if the external storage device attached is a USB External Hard Drive select USB Disk When the device type has been selected use the navigation buttons on the remote control to select the partition for the media player to access After you have located the media file you want to display highlight it and press ENTER on the remote control to play it og ie we LeBow ses Bd CIT n gt h
10. are updates can be provided by us Please note that firmware update files for the VORTEX D are usually compressed into a RAR archive file Extract the files from the archive Transfer all the extracted files to an empty USB USB Flash Drive It is advised to transfer the files into the USB Flash Drive s root directory and not in a folder as this may cause the player to not detect the update Insert the USB Flash Drive containing the update into the VORTEX D Switch on theVORTEX D and from the main menu select Browser to navigate to the device list From this device list select the device type De ee dm ar i O GO ii a pet I oR wert IO Once the device type has been selected navigate to the firmware update and select it by pressing ENTER on the remote control I a a i pp Sim 5 les PA Index ETE A confirmation box will appear asking whether to upgrade the system Select YES to initialise the firmware upgrade The VORTEX D will now begin upgrading the firmware You will notice the player reboot and display the firmware upgrading animation The screen may go blank for a few moments Do not turn off the power until the main menu appears again Important Notice It is advised to backup all important data before performing a system upgrade Troubleshooting No display or sound output to TV This problem may have several causes Please check that you have selected the correct AV channel on your T
11. ease use the AC adapter included with your external hard disk drive The built in card slot is capable of supporting Micro SD Micro SDHC TransFlash cards To view media stored in the memory card switch the media player on Insert the memory card gently into the card slot and select the media type you wish to view It may take a moment for the media player to detect the memory card B Smart Card CDROM Once the media has been detected select the partition where the media is located in Depending on which media filter you have selected only one type of media file will appear For example if you selected the audio media type then only music or sound files will display Please note that the media player will only recognise memory cards with FAT or FAT32 file systems Please note memory card not supplied with this product CD ROM Intertace To connect your external CD ROM to your VORTEX D please turn off the media player Connect the USB cable to the USB port on the external CD ROM and the media player The VORTEX D is a fully featured multimedia player providing a wide range of functionality By using its main menu you can easily play movies music and picture files that are stored on an external storage device The VORTEX D user interface has been designed to allow easy access to the VORTEX D s many features Upon starting the VORTEX D this menu will be displayed first Browser Provides access to all av
12. essing the DOWN button will play the next file on the list Pressing the ROTATE button on the remote control allows you to rotate image files Each press of the ROTATE button will rotate the image 90 degrees clockwise Pressing the ZOOM button will activate zoom mode Pressing the zoom button repeatedly will change image zoom levels A To get to the advanced image settings press the OSD button on the remote control whilst viewing an image file This will bring up a window in the centre of the screen From this screen are a number of available options This option allows you to change the play mode The time slot setting allows you to select the time duration before the player displays the next image in a slide show Available timings 1 second 3 seconds 5 seconds 10 seconds 30 seconds To adjust the timing use the NAVIGATION buttons to select the required time duration Press ENTER on the remote control to confirm the selection This setting allows you to change the background music ON OFF The VORTEX D has the capability to play music in the background whilst displaying a picture slideshow To play a picture slide show with background music use the NAVIGATION buttons on the remote control to enter the Browser menu On the Browser menu navigate to the location where the audio files you wish to use as background music are stored Select the audio file to start playback Once music has started to play press the RETURN button
13. igit becomes available Press the LEFT and RIGHT NAVIGATION buttons to select the house minute or seconds fields The time format is HH MM SS Playing image files using the VORTEX D is very simple and supports a variety of image formats Browser Music Movies Settings BaO VEN o Mini HD Player Using the VORTEX D remote control navigate to Picture and press ENTER to select it This will activate the picture filter and take you to the device list Once in the device list use the navigation buttons to select the device type the media is located in Depending on the size of the hard drive and the number of files it contains it may take a few moments to detect E g if you want to view pictures that are stored on an attached USB Hard Drive select USB Disk When the device type has been selected use the navigation buttons on the remote control to select the partition for the media player to access After you have located the image file you wish to view highlight it You will notice that a small preview of the image file in place of the picture icon Title 3 4 Size 455 23 KBytes T 3 4 To view the highlighted image in full screen press ENTER on the remote control Please note that it may take a moment to display an image depending on its size During image playback there are a number of options to choose from Pressing the UP button will play the previous file on the list Pr
14. in use for long periods e SERVICING If product is or becomes defective please refer to a qualified service technician e AVOID BLOCKING AIR VENTS Do not block the air vents in order to avoid heat build up A minimum of 5cm is recommended to maintain free air flow e PROTECT THE POWER CORD Prevent the power cord from being walked on and being pulled with sudden force Protect the cord from being pinched particularly at plugs and the point where they exit the device e DO NOT DROP Do not drop the Vortex D Player as this will cause irreversible damage e ONLY USE RECOMMENDED ACCESSORIES It is recommended to use only manufacturer approved accessories to avoid any compatibility issues or damage to the product e HARD DRIVE AND OTHER MEDIA STORAGE DEVICE We will not be liable in any way for damage as a consequence of loss or recovery of data on the hard drive and other attached media storage Customers are advised to backup data before using this device We are not liable for compatibility issues with the media storage unit It is recommended that customers buy a compatible storage media unit for this player Product Details Packaging List Please ensure that the following items are included in the box when opened If any items are missing please contact your supplier immediately Vortex D Media Player 1x Power Adapter 1x Remote Control 1x AV Cable 1x CD Drive 1x Overview a TFCARD USB U OPTICAL Q
15. ion use the navigation buttons on the remote control to navigate to the folder or partition file the movie is located in f co Size 887 74 MBytes PS Index 1 4 When you have found the movie you wish to view navigate to it To play the highlighted movie press ENTER on the remote control PLEASE NOTE To playback MTS AVCHD files please rename the MTS extension file type to M2TS During movie playback there are a number of functions to choose from Pressing PLAY PAUSE will PAUSE the movie Pressing PLAY PAUSE will resume movie playback Pressing FF will fast forward movie playback Pressing it repeatedly will increase playback speeds by X1 5 X2 X4 and X8 Pressing FR will rewind movie playback Pressing it repeatedly will increase rewind speed by X1 5 X2 X4 and X8 Pressing MUTE will switch off sound from movie playback Pressing it again will switch on sound again Pressing the NEXT button twice will play the next file on the list Pressing the PREV button twice will play the previous file on the list To get to the advanced video settings press the OSD button on the remote control whilst playing a movie This will bring up a window in the centre of the screen From this screen are a number of available options This option allows you to switch subtitles ON OFF This option allows you to switch between different language subtitles if available To select a different language subtitle use the left a
16. nd right navigation buttons on the remote control Press ENTER on the remote control to confirm the selection Subtitles can be activated or deactivated by pressing the All button on the remote control This option allows you to change the colour of the subtitles displayed on screen To select a subtitles colour use the up and down navigation buttons on the remote control Press ENTER on the remote control to confirm the selection This option allows you to change the colour of the whole subtitles rim displayed onscreen Available colours include Red Yellow Green Blue etc To select a colour of subtitles rim use the up and down navigation buttons on the remote control Press ENTER on the remote control to confirm the selection This option allows you to select the size of the subtitles To select the size of the subtitles use the up and down navigation buttons to select one of the following Press ENTER on the remote control to confirm the selection This function allows you to choose the subtitle codec for subtitles This function allows you to choose the time sync between the subtitles and the frames This function allows you to offset the time sync between the subtitles and the frames After pressing the GOTO button you will be able to jump to any part of the movie by typing the desired time into the given fields To select the desired time select the field and using the navigation buttons scroll UP or DOWN until the correct d
17. nfirm The time of the screen saver supports 1 minute 2 minutes 5 minutes 10 minutes 30 minutes 1 hour 2 hours off Video Output Mode This setting allows you to change the video output of the media player To select a video output use the LEFT and RIGHT NAVIGATION buttons on the remote control to select the appropriate setting Press the ENTER button to confirm The VORTEX D supports PAL NTSC HDMI 4801 HDMI 480P HDMI 5761 HDMI 576P HDMI 720P 50Hz HDMI 720P 60Hz HDMI 1080P 24Hz HDMI 1080P 50Hz HDMI 1080P 60Hz HDMI 10801 50Hz HDMI 10801 60Hz La Language Screen Saver NTSC HDMI 4801 Audio Output Mode HDMI 480P Auto Play DVD HDM S76 Auto Detect HDMI HDMI 576P Restore Default Setting HDMI 720P 50HZ System Info iMation HDML720P_60HZ Audio Output Mode This setting allows you to change the audio output of the media player To select an audio output use the LEFT and RIGHT NAVIGATION buttons on the remote control to select the appropriate setting Press the ENTER button to confirm The audio output mode supports Normal SPDIF LPCM SPDIF RAWDATA Language Screen Saver A SPDIF LPCM Video Output Mode SPDIF RAWDATA Auto Play DVD Auto Detect HDMI Restore Default Setting System Infor MAtion Auto Play DVD This setting allows you to change Auto play DVD OFF ON To select an audio output use the LEFT and RIGHT NAVIGATION buttons on the remote cont
18. on will rewind audio playback Pressing it again to play Pressing the MUTE button will switch off sound from audio playback Pressing it again will switch on sound again Pressing NEXT will jump to the next page on the list Pressing the PREV button will jump to the previous page on the list To get to the advanced audio settings press the OSD button on the remote control whilst playing music This will bring up a window in the centre of the screen From this screen are a number of available options The equalizer allows you to choose different preset sound settings to match your preferences Preset options available include Pop Rock Classic Jazz Vocal Dance Soft Nature and DBB To select a sound setting use the LEFT and RIGHT NAVIGATION buttons on the remote control Press ENTER on the remote control to confirm the selection ri OCU OL This option allows you to change the colour of the lyrics displayed onscreen Available colours include Red Yellow Green Blue etc To select a lyric colour use the up and down navigation buttons on the remote control Press ENTER on the remote control to confirm the selection This option allows you to change the colour of the whole lyrics displayed onscreen Available colours include Red Yellow Green Blue etc To select a lyric colour use the up and down navigation buttons on the remote control Press ENTER on the remote control to confirm the selection Mode This option enables you to
19. player to attempt to reinstall the software Product Specifications TV System Compatibility Video Codec Support Video Container Support Video Resolution Audio Support Video Output Audio Output Image Support Subtitle Support External Storage Support Language Support Power Input Power PAL NTSC Auto H 264 H 263 MKV RM RMVB WMV9 MPEG 1 2 4 Xvid DivX FLV MKV TS M2TS TR WMV VOB AVI MPG MP4 M4V MOV RM RMVB DIVX XVID FLV and PMP H 264 MKV RM RMVB WMV9 TS and DivX supports up to 1920 x 1080p 30fps MP3 WMA OGG FLAC APE AAC AC3 ATRA and DTS Composite Video HDMI Stereo Digital HDMI JPEG JPG BMP PNG GIF SSA ASS SUB ACSII and UTF8 External HDD USB USB Flash Drives portable via USB Host Simplified Chinese English Spanish French and German Universal AC 100 240V 50 60Hz DC 5V 2A Media Codec Information Video Support Codec Format Resolution MPEG 1 DAT 320 x 240 MPG 720 x 576 MPEG 2 VOB 720 x 576 MPG 1920 x 1080p TS 1920 x 1080p M2TS 1920 x 1080p 1920 x 1080p MPEG 4 DivX Xvid 1920 x 1080p 1920 x 1080p 1920 x 1080p TP AVI MP4 MKV H 264 AVI 1920 x 1080p MP4 1920 x 1080p MOV MKV 1920 x 1080p 1920 x 1080p RM RMVB RM RMVB 1920 x 1080p Audio Support Supported Supported Supported Supported Supported Supported Supported Supported Supported Image Support JPG JPEG Supported
20. rol to select the appropriate setting Press the ENTER button to confirm Language Screen Saver Video Output Mode Audio Output Mode Auto Detect HDMI Restore Default Setting System Information Auto Detect HDMI This setting allows you to change Auto detect HDMI OFF ON To select an audio output use the LEFT and RIGHT NAVIGATION buttons on the remote control to select the appropriate setting Press the ENTER button to confirm Language Screen Saver Video Output Mode Audio Output Mode Auto Play DVD cond Restore Default Setting System InfoffMation Restore Default Setting This function allows you to restore the VORTEX D to its original default factory settings To select an audio output use the LEFT and RIGHT NAVIGATION buttons on the remote control to select the appropriate setting Press the ENTER button to confirm Language English Screen Saver A 2 minutes Video Out P 6OHZ b Audio Out System Information This setting displays the system information of the media player Language Screen Saver Video Output Mode Audio Qutput Mode Auto Play DVD Hello TV 2 01 Auto Detect HOMI Restore Default Setting We may periodically release new firmware updates to improve the VORTEX D s functionality add new features or fix any reported bugs that may have been missed during testing Caution Please do not turn off the power when upgrading the firmware The latest firmw
21. t gt 1 st oe ta MgSO 5 Cae rare 7 3 At A Ge Title po n gt mn e ee Index 4 4 Playing audio media using the VORTEX D is very simple It supports a variety of audio formats including MP3 WMA AAC and OGG Browser Movies Pictures Settings Fri E E ZENG Mini HD Player Using the VORTEX D remote control navigate to Music and press ENTER to select it This will active the music filter and take you to the device list Once in the device list use the navigation buttons to select the device type the media is located in Depending on the size of the hard drive and the number of files it contains it may take a few moments to detect E g if you want to view music that is stored on an attached USB Hard Drive select USB Disk When the device type has been selected use the navigation buttons on the remote control to select the partition for the media player to access After the partition has been selected use the navigation buttons on the remote control to navigate to the folder or directory the audio files are located in When you have located the audio file you wish to play highlight it and press ENTER on the remote control to play the file During playback there are a number of options to choose from Pressing PLAY PAUSE will pause the audio file Pressing PLAY PAUSE will resume audio playback Pressing the FF button will speed up audio playback Pressing it again to play Pressing the FR butt
22. ton Moves cursor down 18 V Press to decrease audio volume 19 FF Press to fast forward Toggles fast forward by X1 5 X2 X4 and X8 20 Prev Press to return to previous file 21 FR Press to fast rewind Toggles fast rewind by X1 5 X2 X4 and X8 22 Next Press to go to next file 23 Audio Press to Switch the audio track 24 Stop Stops media playback 25 Subtitle Switch subtitle ON or OFF To setup up your media player you will need to connect it to your TV set and supply power tot he VORTEX D You may also wish to connect the VORTEX D to an external hard drive or plug in a USB Flash Drive First of all examine the back of your TV set and locate its AV ports Please make sure you have the correct cables for your chosen setup Please ensure the power socket switch is in the off position before plugging in the power adapter to the wall Connect the power adapter supplied to the back of your VORTEX D and plug the power into the power socket You will notice the VORTEX D is working and the LED will light up blue When you press the standby button on the remote control to standby mode and the LED will light up yellow Connecting the VORTEX D to your TV will allow you to view multimedia in standard definition Using the AV lead supplied connect the 3 5mm jack into the 3 5mm composite port on the back of the VORTEX D On the other end of the cable plug the red yellow and white connectors into the corresponding input ports of your T
23. you want to view all supported media files select the Browser media filter Screen goes blank during a firmware update This is normal during a firmware update Please wait for approximately one minute for the firmware to complete On rare occasions the display via HDMI is incorrect during a firmware update Please ensure that the device is also connected to your TV via the supplied composite cable during the firmware update When the screen goes blank select the composite connection as the active input on your TV The player no longer responds If the VORTEX D no longer responds to the remote control the batteries may be dead Please replace them with new ones Obstruction of the infrared s field of vision may also cause unresponsiveness in the player Please remove all potential obstructions between the player and remote control Please clean the infrared receiver No audio output Please check that the volume for your TV home entertainment system and VORTEX D has not been set too low Also check that the sound has not been switch off via the mute button The player has failed during Firmware upgrade To recover the VORTEX D from a firmware upgrade failure power off the player and disconnect the power cable Insert a USB Flash Drive containing the firmware Please note that only the firmware update files should be on the USB Flash Drive Connect the power cable back into the VORTEX D and switch it on This should cause the
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