USER MANUAL - G
Contents
1. 2 Once downloaded the G Technology Icons folder should automatically open as shown below If not double click the ZIP file to open it Next double click the DMG file to open the G Technology Icons package 3 Click to select the drive icon for G RAID Studio in the package window Press Command C to copy the icon See below e08 C G Technology_Icons 3 a ea aa q FAVORITES J Dropbox L d F 7 q J Transporter ee Ne _ pr AirDrop os G DRIVE mini icns G DRIVE mobile G RAID icns da Applications DOCK_ icon icns Silver icns F t Desktop ae TS rs JA A Documents 4 io w p Downloads JJ Music G DRIVE G DRIVE slim icns G G RAIDstudio icns er mabile icns DRIVE_P icon icns Pictures l of 31 a 48 93 GB ailable eg p p 34 G RAID stupio Maintenance for Your Drive 4 Select the default G RAID Studio drive icon on your desktop and press Command l This opens its Get Info window see below left 5 Select the default icon in the Get Info window below left 6 Press Command V to paste the custom G RAID Studio icon into the Get Info window below right O O G RAID Studio Info O O BE G RAID Studio Info G RAID Studio G RAID Studio Modified Today 1 01 AM Modified Today 1 11 AM Add T 5 Add Ta General General Kind Volume Kind Volume Created Today 1 01 4M L Created Today 1 01 AM s Modified Today 1 01 AM Modified Today 1 11 AM Format2. 2 3 IF you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space Format Paes E Mac OS Extended Qournaled Encrypted Mac OS Extended Case sensitive Journaled Mac OS Extended Case sensitive journaled Encrypted ExPAT Name 5 In the Name field you can input a volume name of your choice At the factory the configured name is G RAID Studio 6 Click the Erase button in the lower right corner of the window A dialog box will ap pear asking if you want to erase the G RAID Studio partition f g Are you sure you want to erase the ILE SSD 5M m d partition G RAID Studio _ a 1D Erasing a partition deletes all the data on that Raid VD Me partition but does not affect other partitions on the eases aac Sana lick Securit To PrEVEnT The recovery Of DEVIOUS deleted Niles Without erasing the volume assistantlOOs in the list on the left and click Erase Free Space yerlnstaller_13 same disk dio RAID Confi Format Mac 0S Extended lournaled Name p 32 G RAID stupio Maintenance for Your Drive WARNING THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE 7 Click on the Erase button to continue A progress bar in the lower right corner of the window will show the progres
3. A great feature of G RAID Studio is the ability to connect and disconnect while your com puter is running To prevent failures and or data loss it is important to follow the steps below when disconnecting or unmounting the drive from your computer 1 Before powering down and disconnecting the drive unmount the system by simply dragging the G RAID Studio icon to the trash located in the dock Keyboard shortcut Select the drive icon and hit Command eE 2 It is safe to remove the drive from your system when the drive icon is no longer present on your desktop 3 To power off G RAID Studio press and hold the On Off power button until the unit shuts down Helpful links e To use G RAID Studio on Windows go to Windows Use e To use G RAID Studio on Mac and Windows together go to Cross Platform Use p 16 G RAID stupo 4 Using RAID Modes Supported RAID Modes ce ceessssseeseseseees p 18 G Technology Assistant Utility oo om ns G Technology Assistant Menu cecee p 20 G RAID Studio Configuration Utility p 21 Configure the RAID Mode for Mac p 22 RAID 1 Degraded Mode and Rebuild Mac p 24 Configure the RAID Mode for Windows p 26 RAID 1 Rebuild for Windows uu eens p 29 G Technology G RAID stupo 4 Using RAID Modes Supported RAID Modes G RAID Studio arrives preconfigured in RAID 0 Performance mode and formatted for use with Mac OS systems Th
4. S and or other countries Design by G Technology in California G RAID and G Technology are registered trademarks of HGST Inc and its affiliates in the U S and other countries Apple Mac Thunderbolt MacBook Pro Time Machine and the Mac logo are trademarks of Apple Inc Microsoft Windows Windows Vista and Windows XP are trademarks or registered trademarks of Microsoft Corporation in the US and or other countries Other trademarks are the property of their respective owners 2014 G Technology a division of HGST Inc All rights reserved RO 05 14 p 51
5. a disk or volume 8 TE MARVELL Raid VD Media l Select the disk or volume in the list on the left Specify a format and name Si G RAID Studio 3 lf you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase a G Technology RAID Configur To prevent the recovery of previously deleted files without erasing the volume select a volume g g_technology_assistantloog in the list on the left and click Erase Free Space a AdoheFlashPlayerlnstaller_ 14 Format Mac OS Extended uurnaled Name G RAID Studio Erase Free Space Security Options Erase Mount Point Volumes G RAL i Capacity 8 TE 18 001 062 264 842 Bytes Format Mar OS Fetended Qournaled Available A TR 999 Sa 2n5 792 Rytes Owners Enabled No Used 1 49 CB 1 494 999 040 Bytes Humber of Folders 18 Humber of Files 59 p 31 G RAID stupio Maintenance for Your Drive 4 Choose the Format option that you prefer e Mac OS Extended Journaled Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of the OS e Mac OS Extended Use this format for best performance and media storage To select it click the Format drop down menu and its option for Mac OS Extended First Aid a ces RAID Restore To erase all data on a disk or volume 1 Select the disk or volume in the list on the left Specify a format and name
6. you have downloaded the RAID Configurator you should launch it directly from the mounted disk image Once you install and launch the RAID Configuration Utility the tool shows the current status and other details of the drive similar to the diagram below 800 G RAID Studio Configurator Device G RAID Studio Thunderbolt Name G RAID Studio Type Performance RAID 0 Capacity 8 TB Status Online Rebuild Disks l2 Configure p 21 G RAID stupo Using RAID Modes Configure the RAID Mode for Mac You can easily configure G RAID Studio s RAID mode with the following steps Important Note Changing the RAID level will erase all data on the drive Be sure all of the data and files you want to save are backed up to separate media 1 In the G RAID Studio Configuration Utility click on the Configure button A dialog window will pop up with three options for configuring your disk set as shown below The dialog window also will warn you that when you configure your RAID set all data in the drive will be erased 0 0 G RAID Studio Configurator You are about to change the RAID level of your G RAID Studio This process will erase all data on the disks Make sure the device you want to configure is the only G RAID Studio connected to your computer before you continue Performance RAID 0 Protected RAID 1 Individual Disks JBOD Name G RAID Studio Configure Cancel 2 Select your desired confi
7. Mac OS Extended J Format Mac O5 Extender Capacity 5 TE Capacity 5 TE Available amp TE Available amp TE Used 1 494 573 056 byti Used 1 494 573 056 disk u disk Shared folder G RAID Studio Shared folder C A S CUG TO More Info More Info ill The icon for your G RAID Studio has been restored and you can close the Get Info window Your drive is now fully ready for use p 35 G RAID stupio Maintenance for Your Drive Reformat with Partitions Partitioning is the process of dividing a hard drive into discrete sections called vol umes Each volume works like a separate disk You can create up to 16 different parti tions on a hard drive in OS X and each partition can be of a different size and format With hard drives getting bigger it is sometimes useful to partition your hard drive so sections of its soace can be used for different purposes For instance you might seg ment user data from backup data set up a multi boot environment with different op erating systems or create a dedicated capture scratch disk for programs such as Final Cut Pro Avid Media Composer or Adobe Premiere The following steps will guide you through the simple process of partitioning your drive In this example we will partition an 8TB G RAID Studio The steps will be identi cal for your drive only the name may be different 1 First open the Disk Utility program This application is located on your syste
8. ODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY 2 LOSS OF OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF INFORMED OF THE POSSIBILITY SOME JURISDIC TIONS DO NOT ALLOW LIMITATION OF LIABILITY INCIDENTAL DAMAGES OR CONSEQUENTIAL DAM AGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU How do local laws apply THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION p 50 G RAID stupio Support amp Warranty CAPACITY DEFINITION AND DISCLAIMER For G Technology products 1TB or greater One gigabyte GB is equal to one billion bytes and one terabyte TB equals 1 000 GB one trillion bytes Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive the computer s operating system and other factors For G Technology products less than 1TB One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on the operating environment and formatting Copyright One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on the operating environment and formatting Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U
9. Technology Technical Support for replacement of a failed drive module p 40 G RAID stupio Maintenance for Your Drive 4 If your G RAID Studio was set up in RAID 1 mode then the RAID Utility software will ENABLE the Rebuild button and you can rebuild your RAID set using the steps described in the section RAID 1 Degraded Mode and Rebuild The total rebuild time is approximately three hours per terabyte for 6TB drives and betweed four to six hours for 3TB or 4TB drives 5 Once the rebuild is complete G RAID Studio will be back to protecting your valu able data and displaying a solid white G to show that all is well 6 If your G RAID Studio was setup in RAID 0 mode then you have to build a new RAID O set using the newly introduced drive Helpful Tips You can continue using G RAID Studio even while the drive volume is being rebuilt However it will run at a slower data rate To maximize productivity and safety G Technology recommends keeping at least one Spare drive module on hand in case of a disk failure This way you can rebuild your ar ray in hours rather than wait days for a new module to arrive p 41 G RAID stupo Using Your Drive on Windows Windows USE uuu ceccccsssesscsssssecssssssessseseessees p 43 Cross Platform Use G Technology G RAID stupo 4 Using Your Drive on Windows Windows Use G RAID Studio is set up at the factory for use with Mac OS systems A simple initialization
10. USER MANUAL G Technology High performance Thunderbolt 2 storage system with hardware RAID G RAID stupo 4 Welcome G RAID Studio Table of Contents Safety amp General Use Safety PrecautiOn senaat 4 Backup Your Dat i cesssarscssisseavsssasiarsacaverguatarstasteoncaiernansiets 5 About Your G RAID Studio MOJUTO ssania 7 WTAE SI GIS BOX ssespscicccnaninenn naa 8 The following items are included in the box 8 System Requirements ssessessesseessoseessossessesscoseeseoseesee 8 Overview of the Drive ssesssssessssssssesssseesseeesssessssesssees 9 Activity amp Failure LEDS es sssesssesssesssessseessessseesseesseess 10 Daisy Chaining with Thunderbolt Technology 11 Using Your Drive on Mac Easy Installation for MaC sss ssssessssessssesssessssesssseessss 13 Use with Time MaChine ss sssesssesssesssesssesssessseesseess 14 Disconnect the Drive sssesssesssesssesssessseosseosseosseesseess 16 Using RAID Modes Supported RAID MOdeS sssessesssessssssesseesseeseesserseess 18 G Technology Assistant Utility uo eseseceseeeees 19 Recommended Installation ecssesessssceseeeeeeen 19 G Technology Assistant MenU ssessesseesseesseessee 20 The RAID Configuration Utility eee 21 Configure the RAID Mode for Ma cssscssseeseees 22 RAID 1 Degraded Mode and Rebuild for Mac 24 RAID Configuration Utility for Window 26 Configure the RAID Mode for Wind
11. a Click the Yes buttons to continue Are you sure you want to reconfigure your G RAID Studio The RAID configuration process will erase all data on the disks Are you sure you want to erase all data and complete the RAID configuration process p 27 G RAID stupo 4 Using RAID Modes 4 Anew window will appear to inform you that configuration is in progress The next window will confirm that your G RAID Studio is configured in RAID O RAID 1 or JBOD mode G RAID Studio Configurator G RAID Studio Configurator Device G RAID Studio Thunderbot v Yv Your G RAID Studio has been configured and is now ready to be formatted for use with ur o ing system configuration in process your operating sy alus Online Open Disk Management Dieke 1 2 Configure Configure 5 Changing the RAID mode of G RAID will require you to re initialize the disk For helpful information on initialization of your drive with Windows using the Disk Management please visit g technology com windows Disk Management File Action View Help e s m B Volume osesccmeccemcccemcccemssceaseccaseccesescomeccemcccemsccemccsemsecemscceascesemceeomcccemcccemeceemsscemsecemseseaseseesesceseecenseceascsenccceasd Use the tollowing partition style tor the selected disks _ MBR Master Buul Record GPT GUID Partition Table Disk 0 Unknown 3725 95 GB Not Initialized Nule The GPT parlitiun style is nol recuurized
12. a transfer rates over 1300 MB s This opens up incredible time saving and multi stream possibilities for content creation professionals who use bandwidth intensive 2K and 4K media formats G RAID Studio incorporates many of the same features of the standard G RAID with Thunderbolt including a thermo regulated smart fan and soft touch electronic power switch The drive supports the industry s most demanding professional content creation applications including Final Cut Pro Adobe Premiere and Avid Media Composer p 7 G RAID stuno About Your G RAID What s in the Box The following items are included in the box e G RAID Studio storage solution with two removable disk modules e 1 Thunderbolt cable e External DC power supply and cable e Quick Start Guide If any items are missing please contact G Technology at www g technology com support System Requirements G RAID Studio supports the following operating systems e Mac OS 10 9 e Windows 8 1 8 and 7 via reformat NOTE G RAID Studio has been preconfigured at the factory in RAID O Performance mode and formatted as HFS with Journaling p 8 G RAID stupio 4 About Your G RAID The following diagrams show the helpful features of your G RAID Studio The compact and quiet G RAID Studio features two removable HGST 7200 RPM SATA Ill hard drives G RAID Studio showcases a sleek high quality black enclosure with integrated cooling and smart fan
13. a spare copy of every file it remembers how your system looked so you can revisit your Mac as it appeared in the past Encrypt Backup Disk 7 Decide Later Don t Use Use as Backup Disk If the Time Machine dialog box does not launch go to Apple Menu gt System Preferences Click on the Time Machine icon The Time Machine Preference panel will open Click the Select Backup Disk button A O Time Machine q P Show All 2 Select Backup Disk Time Machine OFF ON W Show Time Machine in menu bar Options t p 14 G RAID stupo Using Your Drive on Mac In the subsequent dialog box select the G RAID Studio Click the Use Disk button O Time Machine G RAID Studio 8 IB Other Time Capsule Time Mi OFF Encrypt backups Cancel Use Disk THE THOS PACKUP Are OPI TET Wien your ain Hecomes f Vi Show Time Machine in menu bar Options Make sure the Time Machine switch is set to ON You can set its options by clicking the Options button Do this to choose volumes folders or files you do NOT want to backup G RAID Studio will now back up your important files automatically with Time Machine It s really that easy ao Time Machine t Show All D G RAID Studio 8 TR of 8 TR available Lates acKkup vone Select Disk Next backup 117 seconds M Show Time Machine in menu bar Options p 15 G RAID stupo 4 Using Your Drive on Mac Disconnect the Drive
14. about this manual or the product please let us know G Technology appreciates and values its customers striving to give you the finest service and support If you encounter any difficulties while installing or using G RAID please contact G Technology Technical Support at g technology com support Helpful information for support When contacting Technical Support it s best to be in front of your computer and have the following information available e Your G RAID serial number on bottom of unit e Operating System and version e Computer brand and model e List of other devices attached to your computer p 48 G RAID stupio Support amp Warranty Limited Warranty HGST a Western Digital Company HGST Including G Technology for External Hard Disk Drives What does this limited warranty cover This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale HGST warrants that a covered product is free from defects in materials and workmanship with the exceptions stated below How long does limited warranty coverage last This limited warranty lasts for 1 year 2 years 3 years or 5 years or a fixed period from date of purchase depending on when and where it was originally purchased To determine the war ranty specifically for your product visit www g technology com A valid proof of purchase may be required to prove eligibil
15. by all pevivus versions uf Windows Disk 1 Basic ic E Unallocated I Primary partition p 28 G RAID stupo Using RAID Modes RAID 1 Rebuild for Windows If your G RAID Studio is in RAID 1 configuration and either a single drive failure occurs or if a member of the RAID 1 set is removed then the active drive will operate in degraded mode 1 In the case of a degraded mode if the G RAID Configuration Utility is launched then the RAID status will show as degraded in the information window as shown in the image below Hama GRAID Shaha a Hama GRAD Shas Tyee Protecied RAID 1 Tye Protecied RAID 1 epscity 200 1H Lapaciy 20018 CEANA Pehusing 04 2 The Rebuild button will become ENABLED at this point so that you have the option to rebuild the RAID 1 set 3 To rebuild the RAID 1 set please insert a new drive in place of the failed or removed drive Note While replacing the failed drive make sure the G RAID Studio is powered off If this new drive is not formatted then the Disk Utility function will automatically launch allowing you to format the drive If this replacement drive is formatted then you are ready to rebuild the RAID set 4 Once you click on the Rebuild button two back to back warning windows will ap pear letting you know that the rebuild process will delete the data in the newly inserted disk Click the YES button in both the windows to continue Note While the rebuild is in process pleas
16. does not appear go to Application gt Utilities and open the Disk Utility program Once Disk Utility is open you are ready to initialize and partition G RAID Studio for use with Mac OS RAID 1 Degraded Mode and Rebuild for Mac If your G RAID Studio is in RAID 1 configuration and either a single drive failure occurs or if a member of the RAID 1 set is removed then the active drive will operate in degraded mode What is Degraded Mode In a two drive RAID 1 if one of the drives fails or if one of the drives is removed then the active drive keeps the user data intact but without any fail safe mechanism until the RAID is rebuilt This state of operation is called degraded mode 1 Ifthe G RAID Studio is operating in degraded mode if the G RAID Configuration Utility is launched then the RAID status will show as degraded in the information window as shown in the image below 8 OCO G RAID Studio Configurator Device G RAID Studio Thunderbolt Name G RAID Studio Type Protected RAID 1 Capacity 4 TB Status Degraded Rebuild Disks 2 d Configure p 24 G RAID stupo Using RAID Modes 2 The Rebuild button will become ENABLED at this point so that you have the option to rebuild the RAID 1 set 3 To rebuild the RAID 1 set please insert a new drive in place of the failed or removed drive Note While replacing the failed drive make sure the G RAID Studio is powered off If this new drive is not formatted then the D
17. e Two Backups To help prevent possible data loss we highly recommend keeping TWO copies of your data in separate storage locations Keep one copy on your G Technology drive Keep a second copy on an internal hard drive another G Technology drive or a form of removable and or online storage media If possible it is advisable to keep your data in two physically disparate locations for added safety p 5 G RAID stupo 4 About Your G RAID Studio Introduction esesessesessesessesessesesesseseseeseseseoseseseses p 7 What s in the BOX esessesesesseseseeseseesesesessesesess p 8 System Requirements s sessesesesessssesesesesseses p 8 Overview of the Drive ssessssesessssesessesesess p 9 Activity amp Failure LED oe eceseeeeeeeeeees p 10 Daisy Chaining with TB Technology p 11 CEs Tel alate ole hv G RAID stupio 4 About Your G RAID Introduction Thank you for purchasing the G Technology G RAID Studio featuring 20 Gb s Thunder bolt 2 interface technology Since 2011 G RAID with Thunderbolt has been the go to storage solution for content creation professionals needing higher interface speeds and storage capacity With the introduction of G RAID Studio which comes in a high quality sleek black enclosure con tent creators worldwide now have a solution where durability style and performance reach new heights Thunderbolt 2 technology enables blazing fast concurrent data streams capable of dat
18. e keep the G RAID Studio connected to the host 5 A window will appear telling you that the rebuild process is successful 6 Your RAID 1 is now running in protected mode again p 29 G RAID stupo 4 Maintenance for Your Drive Initialize Drive for Mac wuss p 31 Restore the Drive ICON wuss p 34 Reformat with Partitions oo p 36 Replace a Failed Drive Module p 40 CEs Tel alate ole hv G RAID stupio Maintenance for Your Drive Initialize Drive for Mac G RAID Studio is factory formatted for use or initialized for the Mac OS You can reini tialize if you would like to quickly erase the contents of the drive Here are the neces sary steps 1 First open the Disk Utility application Disk Utility is located on your system under Applications gt Utilities gt Disk Utility The window below will appear Your G RAID Studio will be displayed in the left hand column 2 Select the G RAID Studio by clicking its drive icon in the left column Information about the drive will be displayed at the bottom of the window 3 Select the Erase tab to view formatting options The Format pop up menu defaults to the Mac OS Extended Journaled option 6 06G C RAID Studio L Y ry 0540o V da E Verity Into Burm Unmount Eject Enable Journaling New Image Convert Resize Image Log First Aid eee Sj 500 28 GR APPI F SSD SM51 _ RAID Restore a Macintosh HD To erase all data on
19. e same time the LED located near the faulty drive will turn from BLUE to RED To replace the faulty drive please refer to the section Replace a Failed Drive Module e f configured in fail safe RAID 1 Protected mode data stored on the G RAID Studio will still be intact f configured in JBOD mode only the data on the faulty drive will be lost but the remaining data on the working drive will be intact e f configured in RAID 0 Performance mode all data is at risk of being lost Please contact our Technical Support for help if the drive failure LED indicator is lit p 10 G RAID stupio 4 About Your G RAID Daisy Chaining with Thunderbolt Technology As with first generation Thunderbolt technology Thunderbolt 2 supports daisy chaining up to 6 compatible devices This provides the ability to achieve bi directional dual chan nel data transfer First generation Thunderbolt supported a maximum speed of 10 Gb s through each channel whereas Thunderbolt 2 leaps to 20 Gb s However taking full advan tage of Thunderbolt 2 technology requires you to connect with a computer equipped with at least one enabled Thunderbolt 2 port You may attach up to six Thunderbolt devices in the chain including your G RAID Studio With 20 Gb s performance your computer can take advantage of Thunderbolt 2 s tremen dous throughput potential for your G Technology storage solutions The daisy chain can also include up to two compatible displays along wit
20. e solution can also be configured in RAID 1 Protected mode or JBOD mode The following table explains the advantages and disadvantages of each RAID level ii kai 2 No fault tolerance Single Highest storage capacity RAID O Disk Striping p ete J drive failure will result in utilization and highest capacity is 100 E complete data loss performance utilized Complete data Read write performanceis Sensitive data which requires RAID 1 Disk Mirroring protection in case of a reduced to half of RAID 0 constant backing up High single drive failure performance performance not required a SP i Read write performance is Highest storage capacity Disk not 100 utilized Partial ae JBOD beste reduced to half of RAID 0 utilization when partial data RAIDed data protection if a performance loss is acceptable single drive fails To change the RAID mode of the G RAID Studio follow the steps in Configure the RAID Mode RAID 0 Performance This default RAID mode features 100 percent storage capacity for example two 4TB drives would provide 8TB of unformatted capacity and is ideal for video editing In RAID 0 the drives combine into a shared capacity pool and data is split striped between the two drives for increased performance RAID 1 Protected RAID 1 offers additional protection for your data making it ideal for sensitive files but it oper ates at the speed of a single drive In RAID 1 the array wi
21. ee E amp g Are you sure you want to erase the disk GB APPLE 55D _ Wi d MARVELL Raid VD Media intosh HD Erasing a disk deletes all data on all its partitions i LE ARVELL Raid WI This disk is unformatted click Se mology RAID C EEREN TEE gY Cancel Frase nolagy_assistan ashPlayer nstaller To Prevent the recovery of previously deleted niles Without erasing the val nology RAID Configi volume in the list on the left and click Erase Free Space p 45 G RAID stupo 4 Using Your Drive on Windows 6 Click the Erase button A progress bar in the lower right corner of the window will show the progress of the disk s reformatting Your drive will be formatted to its full capacity as exFAT Erasing Volume m 7 Quit the Disk Utility program You are finished 8 After reinitializing the custom icon for the G RAID Studio will be erased No icons are available for exFAT With this format you will be able to read and write on Mac OS systems as well as PCs running Windows 7 and later p 46 G RAID stupo 4 Support amp Warranty Technical Support ou eeessseseeseeeetseseeeens p 48 Limited Warranty sessesseessessessessesseoseeseesees p 49 Copyright ss ssessessessesseeseessessessessesseoseoseeseesses p 51 CEs Tel alate ole hv G RAID stupo Support amp Warranty Technical Support Thank you for purchasing G RAID If you have any comments or questions
22. event the recovery of the disk s erased data click Security Options 4 Click Erase To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space Format Mac OS Extended Journaled Name G RAID Studio Security Options Erase Total Capacity 8 TB 8 001 406 238 720 Bytes Write Status Read Write S M A R T Status Not Supported Partition Map Scheme Unformatted p 44 G RAID stupo 4 Using Your Drive on Windows 4 Select exFAT file system from the Format pop up menu This will format to exFAT NOTE You may need to rename the drive because exFAT does not support more than 11 letters in the drive name iu want to prevent the recovery of the disks erased data click Security k Erase it the recovery of previously deleted files without erasing the volume select a 1 the list on the left and click Erase Free Space Format Mac OS Extended ournaled Name Mac OS Extended Qournaled Encrypted Mac OS Extended Case sensitive journaled Mac OS Extended Case sensitive Journaled Encrypted EXPAT WARNING THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE 5 Click the Erase button in the lower right corner of the window A dialog box will ap pear asking if you want to erase the G RAID Studio partition MARVELL Raid VD Media ry a Burt hi Eject Enable jou rnaling New Image fonvert Resize Image Po
23. guration with the RAID 0 Performance RAID 1 Protected or JBOD radio buttons Then click the Configure button to continue Two warning windows will appear both letting you know that the following step will erase all of your data Click the Yes buttons to continue p 22 G RAID stupo Using RAID Modes Are you sure you want to erase all data and complete the RAID configuration process Are you sure you want to reconfigure your G RAID Studio The RAID configuration process will erase all data on the disks 4 Anew window will appear to inform you that the configuration is successful There will be a Disk Utility button using which you can open the Disk Utility window to initialize your disk Configuration Successful Your G RAID Studio has been configured and is now ready to be formatted for use with your operating system Disk Utility Done 5 Changing the RAID mode of G RAID Studio will require you to re initialize the disk with the Disk Utility application The Disk Insertion dialog below should appear Click the Initialize button to launch Disk Utility if you did not open the Disk Utility from the previous window Follow the simple steps described in the section Initialize Drive for Mac to initialize G RAID Studio for use with the Mac OS The disk you inserted was not readable by this computer p 23 G RAID stupo Using RAID Modes 6 NOTE If the Disk Insertion dialog
24. h up to four G RAID Studios Important Note Starting from your computer all the way downstream in your daisy chain if one of the devices is capable of handling only 10 Gb s maximum allowable speed i e if the device is first generation Thunderbolt enabled then from that point on in the chain the maximum per channel downstream speed will be restricted to 10 Gb s How to daisy chain multiple devices To daisy chain your G RAID Studio connect the Thunderbolt 2 port of your G RAID Studio to the host computer s Thunderbolt 2 port with the included Thunderbolt cable You can connect up to six Thunderbolt devices in a chain including the G RAID Studio one after another as shown in the diagram below using the second Thunderbolt por of each drive Connect all drives with thei provided AC power adapters to a surge protector or wall outlet s and power on each drive Your Thunderbolt devices are _ aa now daisy chained and available to work in tandem through the same host p 11 G RAID stupo 4 Using Your Drive on Mac Easy Installation for Mac ou csesececeeeees p 13 Use with Time Machine sesser p 14 Disconnect the Drive u cccccecsssessssseeee p 16 G Technology G RAID stupo Using Your Drive on Mac Easy Installation for Mac G RAID Studio includes the Thunderbolt cable to attach to your computer via one of the enclo sure s two Thunderbolt 2 ports Thunderbolt 2 is backward co
25. isk Utility function will automatically launch allowing you to format the drive If this replacement drive is formatted then you are ready to rebuild the RAID set 4 Once you click on the Rebuild button two back to back warning windows will appear letting you know that the rebuild process will delete the data in the newly inserted disk Click the YES button in both the windows to continue Note While the rebuild is in process please keep the G RAID Studio connected to the host 5 A window will appear telling you that the rebuild process is successful 6 Your RAID 1 is now running in protected mode again e 9o G RAID Studio Configurator Device G RAID Studio Thunderbolt Name G RAID Studio 4 i Type Protected RAID 1 d Capacity 4 TB Status Online Rebuild Disks l 2 Configure p 25 G RAID stupo Using RAID Modes RAID Configuration Utility for Windows The G Technology RAID Configurator is used to change the RAID level of your G RAID Studio You can use any of the two Thunderbolt 2 ports in your G RAID Studio with the RAID Configurator application To configure G RAID Studio it will need to be the only device connected to your computer The RAID Configurator utility is available for download from the G Technology website at g technology com support Once you have downloaded the RAID Configurator zip file you need to extract the folder which contains the RAID configuration exe file and a d
26. ity If you do not have a valid proof of purchase the limited warranty period will be measured from the date of sale from HGST to the authorized distributor What does this limited warranty not cover The limited warranty does not cover damage resulting from commercial use misuse accident modification or alteration to hardware or software tampering unsuitable physical or operating environment beyond product specifications improper maintenance or failure caused by a prod uct for which HGST is not responsible There is no warranty of uninterrupted or error free operation There is no warranty for loss of data you must regularly back up the data stored on your product to a separate storage product There is no warranty for product with removed or altered identification labels HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PAR TICULAR PURPOSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRAN TIES SO THIS LIMITATION MAY NOT APPLY TO YOU HGST is not responsible for returning to you product which is not covered by this limited warranty p 49 G RAID stupo Support amp Warranty What must you do If you are having trouble with a product before seeking limited warranty service first follow the troubleshooting procedures that HGST or your reseller provides To obtain limited warranty service you mu
27. ll be at 50 percent of its total physi cal capacity since the same data is written mirrored to both drives simultaneously JBOD JBOD is great for maximum capacity utilization without the risk of losing an entire data set as in the case of RAID 0 p 18 G RAID stupo 4 Using RAID Modes G Technology Assistant Utility The G Technology Assistant GTA utility was created to enhance the user experience of G Technology storage solutions such as G RAID Studio The utility has two functions 1 to provide notifications of the G RAID Studio status and the current drive configuration and 2 to quickly launch the G RAID Studio RAID Configuration Utility The GTA is available for download from www g technology com support Note that the utility has an auto update feature for your convenience Recommended Installation When you first set up G RAID Studio you will want to install the GTA on your computer The utility provides useful notifications and shortcuts to enhance your experience with G RAID Studio To install the G Technology Assistant utility follow the on screen instructions Once you have successfully completed the installation the utility will be accessible from the Mac OS menu bar and or from the Applications folder O O a 1004 CG Mon 9 42 AM The following is a quick summary of the utility and its functionality If you have ques tions please visit www g technology com support p 19 G RAID stupo U
28. ll file Click on the exe file and follow the simple instructions to install the configuration utility Once you install and launch the RAID Configuration Utility the tool shows the current status and other details of the drive similar to the diagram below Configure the RAID Mode for Windows You can easily configure G RAID Studio s RAID mode with the following steps Important Note Changing the RAID level will erase all data on the drive Be sure all of the data and files you want to save are backed up to separate media 1 In the G RAID Studio Configuration Utility click on the Configure button A dialog window will pop up with three options for configuring your disk set as shown below The dialog window also will warn you that when you configure your RAID set all data in the drive will be erased p 26 G RAID stupo Using RAID Modes You are about to change the RAID level of your G RAID Studio This process will erase all data on the disks Make sure the device you want to configure is the only G RAID Studio connected to your computer before you continue Performance RAID 0 Protected RAID 1 O Individual Disk JBOD Name G RAID Studio Configure 2 Select your desired configuration with the RAID 0 Performance RAID 1 Protected or JBOD radio buttons Then click the Configure button to continue 3 Two warning windows will appear both letting you know that the following step will erase all of your dat
29. m under Applications gt Utilities gt Disk Utility The window shown below will appear Your G Technology drive will be displayed in the left hand column 000 MARVELL Raid VD Media 40 o0 y Verity Info Burn Mount Eject Enable Journaling Convert Resize Image Log SSSA ea a A eS et A CS en A a ee pe oa aa RR apy Tae a eN First Aid Erase Partition RAID Restore E 500 28 GB APPLE 58D 5M512 ae r ismi Macintosh HD To erase all data on a disk or volume m amp TE MARVELL Raid VD Media 1l Select the disk or volume in the list on the left 2 Specify a format and name G RAID Studio 3 If you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase a G Technology RAID Configur To prevent the recovery of previously deleted files without erasing the volume select a volume g g_technology_assistantl0gs in the list on the left and click Erase Free Space g AdobeFlashPlayerlnstaller_13 Format Mac OS Extended Journaled a eGSOO Name T G RAID Studio p 36 G RAID stupio Maintenance for Your Drive 2 Select the top icon not the bottom icon by clicking it in the left column 500 28 GB APPLE SSD 5M5 12 Macintosh HD 8 TB MARVELL Raid VD Media G RAID Studio 3 Click on the Partition button in the main window First Aid Erase RAID Restore G Technology RAID Configur gq g_technology_assistantlOds 4 Select the number of par
30. malfunctioning have it inspected by a qualified G Technology Technical Support representative e Moisture Place the device away from moisture or liquids To reduce the risk of damage do not expose this drive to rain or moisture Do not use it in damp or wet conditions Never place objects containing liquids on the drive as they may spill into its openings e Ventilation Place the device in a vented area The drive should never be placed near or over a radiator or heat source e Temperature Do not expose this drive to temperatures outside the range of 5 C to 35 C 41 F to 95 F Do not expose this drive to operational humidity beyond 5 percent to 80 percent non condensing or non operating humidity beyond 10 percent to 90 percent non condensing Avoid placing your drive near a source of heat exposing it to sunlight even through a window or setting it in an environment that is too cold or humid e Physical Damage Do not place heavy objects on the drive Never use excessive force on your drive p 4 G RAID stupo Safety amp General Use Backup Your Data The disk drive contained in your G RAID Studio device is a delicate electronic instrument and is susceptible to damage from excessive physical shock Under no circumstances will G Technology be held liable for the recovery or restoration of lost data Any loss corruption or destruction of data while using a G Technology drive is the sole responsibility of the user Mak
31. mpatible and easily connects to older Thunderbolt enabled MacBook iMac and select PC systems Connect the power cord to your G RAID Studio and plug the other end into a surge protector or wall outlet Press and hold down the power but ton until the unit turns on The drive will auto matically mount on the desktop if you are running Mac OS 10 9 or above KENSINGTON LOCK DUAL THUNDERBOLT 2 PORTS Important Note If you connect your G RAID Studio to a computer that only supports previous generation 10 Gb s Thunderbolt technology then your G RAID Studio will be restricted to a maximum data transfer speed of 10 Gb s To understand how you can use G RAID Studio for daisy chaining more than one peripheral device please refer to the previous section Daisy Chaining with Thunderbolt Technology p 13 G RAID stupo 4 Using Your Drive on Mac Use with Time Machine Your G RAID Studio can be easily used as a backup drive via Time Machine when con nected to a Mac Time Machine is an application that ships with your Mac and provides automatic file backup The following steps will quickly set up G RAID Studio with Time Machine When you attach your G RAID Studio for the first time the Time Machine dialog box should automatically appear Click the Use as Backup Disk button Do you want to use G RAID Studio 8 TB to back up with Time Machine Time Machine keeps an up to date copy of everything on your Mac It not only keeps
32. nthe Name field type a name for the partition From the Format menu choose your desired disk format If you will use your drive primarily on Mac OS it is recommended to use Mac OS Extended or Mac OS Ex tended Journaled In the Size field type in a size for the partition Alternately you can drag the bar between the partitions to quickly change their sizes FirstAid Erase Menun RAID Restore Partition Layout Partition Information 2 Partitions Name My Media Format Mac O5 Extended Uournaled Size 4 00 TB My Media To erase and partition the selected disk choose a layout from the Partition Layout pop up menu set options for each partition and click Apply The selected partition will be created My Backup Options Rewert Apply 6 Repeat this process for each partition you have created p 38 G RAID stupio Maintenance for Your Drive 7 Click the Apply button in the lower right cor gf Are you sure you want to partition the disk MARVELL Raid VD Media ner of the window A dialog box will appeal wg Partitioning this disk will delete all the data on this asking if you want to erase the G Technology ay ae drive partition WARNING THIS NEXT STEP ence WILL ERASE ALL DATA ON YOUR DRIVE SS ae My Backup Cancel Partition 8 Click on the Partition button to continue A progress bar in the lower right corner of the window will show you the disk s reformatting progres
33. ow6 26 RAID 1 Rebuild for WiINGOWS ccsesssessseseeseeees 29 LEI KEE E Maintenance for Your Drive Initialize Drive for MaC ss sssesssessssesssesssesssesssessseesserss 31 Restore the Drive ICON ssesssessesseessesseessesssessesssesseesees 34 Reformat with Partitions 0 esseseseeesseseeeeeseen 36 Replace a Failed Drive Module ss ssesssessesssesseesee 40 MeD sa 41 Using Your Drive on Windows Windows USG a ccsucinrsensscesnsavtentioteuestontiniatuninntsneen 43 Cross Platform USe esessesessssesesessssesseseseseeseseseesesees 44 Support amp Warranty Technical SUPPpOrt ssesssesseessesseeseessesssessesssesseeseesseeseess 48 Limited Warranty ssassniioiioinniogneiriis 49 OD VION T cssnianpan n 51 p 2 G RAID stupo 4 Safety amp General Use Safety Precautions uu cessssssssceseseeseeeeseeees p 4 Backup Your Data uc sssesessssssseseessessesees p 5 G Technology G RAID stupo Safety amp General Use Safety Precautions Your G RAID Studio s warranty may be voided as a result of failing to respect the precautions listed below If you detect a problem with your drive please contact our Technical Support department If the product is returned with damage caused by improper handling the warranty will be void and liability will rest with the user Please read our Limited Warranty e Servicing Your drive contains no user serviceable parts If it appears to be
34. s Erasing Volume m 9 When partitioning is complete the multiple partitions will be displayed in Disk Util ity s left panel 10 Quit the Disk Utility program After reinitializing the 500 28 GB APPLE SSD 5M512 2 Macintosh HD I 8 TE MARVELL Raid VD Media drive the icon for the G Technology drive will have been erased You can optionally restore this icon to each partition with the steps in this manual s Restore the Drive Icon section My Media F My Backup 11 The G RAID Studio s multiple partitions will be displayed on the desktop Your drive is now set up with two or more partitions and is ready for use NMYIGaCk UE p 39 G RAID stupio Maintenance for Your Drive Replace a Failed Drive Module G RAID Studio continually monitors the health of its internal disk drive configuration In the event of a drive failure a visual alarm will appear Read more in Activity and Failure LEDs Follow the steps below to identify and replace a failed drive 1 With G RAID Studio powered up the RED LED under the top lid will indicate which drive module failed For more information see Activity and Failure LEDs 2 Remove the failed drive by pressing its module release button and gently sliding the drive module out of the enclosure 3 Replacve the failed drive with a new disk module Secure it in place by pushing in the drive and latching the handle NOTE During the three year warranty period contact G
35. s of the disk s reformatting Erasing Volume a a a 8 After the drive reinitializes you should automatically see the Time Machine dialog box e Click the Use as Backup Disk button if you want to use the drive with Time Machine e Click the Don t Use or Decide Later buttons if you do not want to use Time Machine at this point Do you want to use G RAID Studio 8 TB to back up with Time Machine Time Machine keeps an up to date copy of everything on your Mac It not only keeps a spare copy of every file it remembers how your system looked so you can revisit your Mac as it appeared in the past Encrypt Backup Disk Decide Later Don t Use Use as Backup Disk 9 Quit the Disk Utility program After reinitializing the drive the icon for G RAID Studio will be erased You can optionally restore this icon with the steps on the next page p 33 G RAID stupio Maintenance for Your Drive Restore the Drive Icon If the G RAID Studio drive icon was erased during the reinitializing process see the previous section you can restore the icon with the following steps NOTE This process is not required for the operation of G RAID Studio However it will make your drive s appearance on the computer desktop look more accurate and intui tive 1 To get the G Technology icon package go to g technology com support and navi gate to your product There will be a link for downloading icons on the product support page
36. sing RAID Modes G Technology Assistant Menu There are helpful menu items in the G Technology Assistant utility G RAID Studio Thunderbolt G RAID Studio Unmount All Volumes Disk Utility Support Preferences Quit Once G Technology Assistant has been successfully installed the utility s G icon will appear in your menu bar By selecting this icon the G Technology Assistant menu will appear Unmount All Volumes Unmounts supported G Technology drives attached to the system You will need to confirm your selection prior to unmounting the drives Unmount All Volumes Unmount All Volumes Cancel Disk Utility Opens the Disk Utility application Support Opens your Web browser and takes you to the G Technology support page Preferences Change the preferences of GTA p 20 G RAID stupo Using RAID Modes The RAID Configuration Utility The G Technology RAID Configurator is used to change the RAID level of your G RAID Studio You can use any of the two Thunderbolt 2 ports in your G RAID Studio with the RAID Configurator application To configure G RAID Studio it will need to be the only device connected to your computer The RAID Configurator utility is available for download from the G Technology website at g technology com support There are both Mac and Windows version of the utility Please download the right utility depending on the host operating system that you are using Once
37. st first obtain a Return Materials Authorization RMA and ship to address by contacting G Technology at http www g technology com support Please follow the instructions found on the website You must return the covered hard disk drive using approved packaging to our logistics center You must pay any associated transportation charges duties and in surance in shipping the drive to our logistics center You should remove all personal information from the product prior to its return What will HGST do HGST will replace the drive with a functionally equivalent replacement product transportation pre paid HGST may replace your product with a product that was previously used repaired and tested to meet HGST specifications You receive tile to the replaced product at delivery to carrier at HGST shipping point You are responsible for importation of the replaced product if applicable HGST will not return the original drive to consumers therefore the consumer is responsible for moving data to another media before returning Data Recovery is not covered under this warranty and is not part of the warranty returns process HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days whichever is greater How is our liability limited HGST AND ITS AFFILIATES SUPPLIERS DISTRIBUTORS AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN B
38. technology two Thunderbolt 2 ports a DC power input and a soft touch on off switch on the rear panel The G logo acts as an LED lit power error status indicator IMPORTANT To change G RAID Studio from its RAID 0 Performance factory default setting to RAID 1 Protected or JBOD modes please refer to this manual s section Two Removable Hard Drives On Off Switch DC Power input Dual Thunderbolt 2 Ports G LED logo p 9 G RAID stupo 4 About Your G RAID Activity amp Failure LEDs G RAID Studio contains a drive activity LED integrated into each removable disk under the top lid and an illuminated G logo on the front panel to indicate the following operations and enclosure statuses e System initialization e System ready HDD Idle e Disk activity HDD Read Write e Disk drive failure This table explains the meaning of each combination of LEDs on the drive System Initialization Blue Blink once Blue Blink once White blink until system ready HDD Idle Blue On Blue On White On HDD Read Write Blue Blink Blue Blink White On HDD Failure Raid 0 Red On Red On Red On Red On if HDD1 fails Red On if HDD2 fails Blue On if HDD2 fails Blue On if HDD1 fails Raid 1 Rebuild Blue Blink Blue Blink White Blink HDD Failure Raid 1 Red On In the event of a disk drive failure the front panel s G logo will glow RED At th
39. titions you would like from the Volume Scheme menu Below we have selected 2 Partitions to create two partitions 800 MARVELL Raid VD Media 30 aj sE verin info Burn Mount Eject Enable Journaling New Image Convert Resize Image Log a 500 28 GB APPLE SSD SM512 First Aid Erase Partitior RAID Restore L Macintosh HD Partition Layout Partition Information 8 TB MARVELL Raid VD Media I G RAID Studio Y Current beer 1 Partition P a G Technology RAID Configur 3 Partitions ey Size 8 TB g_technology_assistant1008 4 Partitions 5 Partitions a AdobeFlashPlayerinstaller_13 is eani To erase and partition the selected disk choose a layout from the Partition Layout pop up menu set options for 7 Partitions each partition and click Apply 8 Partitions 9 Partitions To resize a partition on the selected disk drag its resize 10 Partitions control and click Apply 11 Partitions 12 Partitions The selected partition won t be changed 13 Partitions 14 Partitions 15 Partitions 16 Partitions 1 z E Disk Description MARVELL Raid VD Media Total Capacity 8 TB 8 001 406 238 720 Bytes Connection Bus SATA Write Status Read Write Connection Type External S M A R T Status Not Supported gt Partition Map Scheme GUID Partition Table p 37 G RAID stupio Maintenance for Your Drive 5 Click on the first partition in the Volume Scheme area A blue bounding box will high light your partition I
40. will prepare your drive for use with Windows 7 8 and 8 1 systems For helpful information on configuring and using your drive with Windows please visit g technology com windows p 43 Using Your Drive on Windows G RAID stupo 4 Cross Platform Use You can set up G RAID Studio for use on both Windows and Mac systems by format ting the drive as exFAT To do this use the Disk Utility application and format the drive to exFAT 1 First open the Disk Utility program This application is located on your hard drive under Applications Utilities Disk Utility The window below will appear Your G RAID Studio will be displayed in the left hand column 2 Select the G RAID Studio by clicking its drive icon in the left side column Informa tion about the drive will be displayed at the bottom of the window 3 Select the Erase tab to view the formatting options 0 00 20 2 Info MARVELL Raid VD Media naling New Image Convert Resize Image Log 5 500 28 GB APPLE SSD SMS1 E Macintosh HD 8 TB MARVELL Raid VD Med a G Technology RAID Configt a g_technology_assistantl100 AdobeFlashPlayerinstaller_1 G Technology RAID Configt Disk Description MARVELL Raid VD Media Connection Bus SATA Connection Type External First Aid deN l Partition RAID Restore To erase all data on a disk or volume 1 Select the disk ur volurne in the list orn the left 2 Specify a format and name 3 Ifyou want to pr
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