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N150 and N300 WiFi DSL Modem Routers—Essentials Edition
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1. ree E Uplink Router SSID Check gt Administration Advanced Setup ESSN e ST EE y a 1 SimplePresenceNetwork 60 33 4b e5 5d cb 6 100 WPA2 PSK AES Wireless Settings Wireless Repeating 2 Capitol1 e0 91 75 13 7e e0 11 56 WPA PSK AES TKIPWWPA2 PSK AES TKIP 3 Capitol3 e0 91 75 13 7e e2 11 52 WPA PSK AES TKIPWWPA2 PSK AES TKIP Security Options None WEP WPA PSK TKIP WPA PSK AES D WPA2 PSK AES WPA2 PSK TKIP 8 Select the radio button that corresponds to the WiFi network that must function as the uplink The screen adjusts to show the security option for the selected WiFi network The Uplink Router SSID field shows the selected WiFi network Manage the WiFi Network Settings 61 Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the modem router The chapter includes the following sections Manage the ADSL Settings Change the WAN Connection Preference and Second Ethernet Port Manage the WAN Security Settings Manage IGMP Proxying and VPN Pass Through Manage NAT Filtering Manage the Application Level Gateway Manage the Modem Router s LAN IP Address Change the Modem Router s Device Name Manage the DHCP Server Address Pool Disable the Built In DHCP Server Set Up and Manage Static Routes Manage Universal Plug and Play 62 N150 and N300 WiFi DSL Modem Routers Manage the ADSL Settings NETGEAR recommends that you
2. Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2 4 GHz cordless phone e Place the modem router away from large metal surfaces large glass surfaces insulated walls and items such as these Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete If you are using adjacent access points use different radio frequency channels to reduce interference Install and Access the Modem Router and Its Network 12 N150 and N300 WiFi DSL Modem Routers Before You Connect to the Modem Router During and after installation you can connect to the modem router s network through a wired or WiFi connection If you set up your computer to use a static IP address change the settings of your computer so that it uses Dynamic Host Configuration Protocol DHCP Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router s local area network LAN WiFi Connection You can connect to the modem router s WiFi network which is listed on the product label in the WiFi Network Name SSID field The password that you must use to connect to the WiFi network is listed in the Network Key Password field Router Login C10 http routeriogin net AY user name admin a d password passworda PaSSword Figure 6 Modem router product label with WiFi network name SSID and password network key Types of Logins S
3. To manage Universal Plug and Play 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays select ADVANCED gt Advanced Setup gt UPnP The UPnP screen displays Manage the WAN and LAN Network Settings 79 N150 and N300 WiFi DSL Modem Routers ADVANCED Home UPnP x Cancel Setup Wizard gt Setup J Turn UPnP On gt Administration UPnP Portmap Table Active Protocol Ext Port IP Address Yes UDP 62613 192 168 100 111 Yes UDP 52280 192 168 100 111 Yes UDP 56463 192 168 100 111 v Advanced Setup Wireless Settings Wireless Repeating Function Static Routes IPy6 The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which internal and external ports that device opened The UPnP Portmap Table also displays what type of port that is the protocol that is associated with port is open and whether that port is still active for each IP address To turn off UPnP clear the Turn UPnP On check box By default this check box is selected If you clear the Turn UPnP On check box the modem router does not allow any device to
4. v Setup WAN Preference Must use DSL WAN E XDSL Setup Use port 2 as LAN internet Setup Wireless Setup V Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration IV Disable IGMP Proxying gt Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured Open _ Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable 6 Select a NAT Filtering radio button e Secured Provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning By default the Secured radio button is selected e Open Provides a much less secured firewall but allows almost all Internet applications to function 7 Click the Apply button Your changes are saved Manage the WAN and LAN Network Settings 69 N150 and N300 WiFi DSL Modem Routers Manage the Application Level Gateway The Application Level Gateways ALGs for the Session Initiation Protocol SIP and for the File Transfer Protocol FTP are enabled by default for enhanced address and port translation However some types of VoIP and video traffic might not work well when the SIP ALG is enabled and some types of FTP transfers might not work well when the FTP ALG is enabled For this reason the
5. By default you are logged out of the web management interface after five minutes of inactivity 9 Click the Apply button Your changes take effect Install and Access the Modem Router and Its Network 25 Manage the Internet Settings Manually This chapter describes how you can manage the Internet settings of the modem router manually Usually the quickest way to set up the modem router is to allow the NETGEAR genie automatic setup utility to detect the Internet connection when you first access the modem router with an Internet browser For a cable of fiber service you can use the Setup Wizard to detect the Internet connection These options are described in Chapter 2 Install and Access the Modem Router and Its Network You can also customize or specify your Internet settings manually The chapter contains the following sections e Use the Internet Setup Wizard After Initial Setup e Manually Set Up the Internet Connection e Specify an IPv6 Internet Connection e Manage the MTU Size 26 N150 and N300 WiFi DSL Modem Routers Use the Internet Setup Wizard After Initial Setup Whether you use DSL service or cable or fiber service you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router If you use cable or fiber service the default connection method must be Ethernet WAN for you to be able to use the Setup Wizard successfully For more information about the default connection met
6. Does your Internet connection require a login CD Wireless gt No Attached Devices Encapsulation PPPoE PPP overEthernet v Login Password Service Name If Required Connection Mode Idle Timeout in Minutes Internet IP Address Get Dynamically from ISP Use Static IP Address IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary ONS Secondary DNS Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address 08 6D 43 64 BE DE NAT Network Address Translation Enable Disable Manage the Internet Settings Manually 32 N150 and N300 WiFi DSL Modem Routers 7 From the Encapsulation menu select PPPoE PPP over Ethernet 8 Enter the settings that are described in the following table Field Description S Login Enter the login name that your ISP gave you This login name is often an email address Enter the password that you use to log in to your Internet service Service Name If Required Enter the service name that your ISP gave you Often a service name is not required Connection Mode From the Connection Mode menu select Always On Dial on Demand or Manually Connect Idle Timeout In Minutes To change the number of minutes until the Internet login times out enter the number of minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network
7. Internet Setup IP Address Wireless Setup IP Subnet Mask WAN Setup F Use Router as DHCP Server Starting IP Address Ending IP Address gt Administration gt Advanced Setup In the IP Address field type the LAN IP address for the modem router In the IP Subnet Mask type the LAN subnet mask for the modem router Click the Apply button Your changes are saved If you changed the LAN IP address of the modem router you are disconnected when the changes take effect To reconnect close your browser relaunch it and log in to the router Change the Modem Router s Device Name The router s device name is D500 or D1500 depending on the model of the modem router This device name displays in a file manager when you browse your network gt To change the router s device name 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays In the Device Name field type a new name Manage the WAN and LAN Network Settings 72 N150 and N300 WiFi DSL Modem Routers 7 Click the Apply button Your
8. N Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane click the Show Statistics button A pop up screen displays N Change the polling frequency or stop polling e To change the polling frequency a In the Poll Interval field enter a time in seconds b Click the Set Interval button e To stop polling click the Stop button Manage the Modem Router and Monitor the Traffic 93 N150 and N300 WiFi DSL Modem Routers View or Change a PPPoE or PPPOA Internet Connection You can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection To view or change the PPPoE or PPPoA Internet connection status 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5
9. Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 Inthe Internet Port pane click the Connection Status button The Connection Status pop up screen displays The fields that display depend on the type of Internet connection The following screen shows an established PPPoE connection Connection Time 00 03 45 Connection Status connected Negotiation Success Authentication Success IP Address 192 168 250 39 Subnet Mask The following table describes the fields of the Connection Status pop up screen Field Description S The time elapsed since the connection was established Connection Status The status can be Connected or Disconnected Manage the Modem Router and Monitor the Traffic 94 7 8 9 N150 and N300 WiFi DSL Modem Routers Field Description S Negotiation The negotiation can be a series of dashes which indicates that the connection is not established or successful Success Authentication The authentication can be a series of dashes which indicates that the connection is not established or successful Success IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router To establish the Internet connection when the connection is down click the Connect button To terminate the Internet connection when the connection is active click the Disconnect button Click the Close
10. To set up an IPv6 Internet connection with a DHCP server 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays Manage the Internet Settings Manually 41 N150 and N300 WiFi DSL Modem Routers 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt IPv 6 The IPv6 screen displays 6 From the Internet Connection Type menu select DHCP The screen adjusts ADVANCED Home iPv6 Status Refresh x Cancel Setup Wizard internet Connection Type gt Setup gt Administration User Class if Required v Advanced Setup Domain Name If Required Router s IPv6 Address On WAN Wireless Settings Wireless Repeating Function LAN Setup Static Routes Router s IPv6 Address On LAN UPnP IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0000 0000 0000 0000 IPv6 Filtering Secured Open The modem router automatically detects the information in the following fields e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the prefix which
11. Connect to the Modem Router Set Up Your Modem Router for DSL Service Set Up Your Modem Router for Cable or Fiber Service Log In to the Modem Router After Setup to View or Change Settings Change the Language Change the admin Password and Automatic Login Time Out 11 N150 and N300 WiFi DSL Modem Routers Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network However the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router For example the thickness and number of walls the WiFi signal passes through can limit the range Additionally other WiFi access points in and around your home might affect your modem router s signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your modem router according to the following guidelines e Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices e Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers e Place the modem router in an elevated location minimizing the number walls and ceilings between the modem router and your other devices e Place the modem router away from electrical devices such as these
12. Step 8 relaunch the web browser and access NETGEAR genie again a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password The NETGEAR genie BASIC home screen displays again 14 Select ADVANCED gt Setup Wizard The Setup Wizard start screen displays Install and Access the Modem Router and Its Network 21 N150 and N300 WiFi DSL Modem Routers ADVANCED Ca am Afi are ADVANCED Home Setup Wizard Setup Wizard Select Country gt Setup Country Administration Auto Detect Connection Type The Smart Setup Wizard can detect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now Yes No want to configure the router myself gt Advanced Setup 15 From the Country menu select the country in which you use the modem router 16 Select the Yes radio button 17 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration If the Internet connection is set up successfully the Congratulation screen displays If this screen does not display see Step 78 ani z You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password Attached Devices gt Wireless Network Name SSID NETGEARS1
13. a cable or fiber modem follow the procedure that is described in Cable the Modem Router for Cable or Fiber Service and Access the Modem Router on page 19 If you use a DSL modem follow the procedure that is described in Set Up Your Modem Router for DSL Service on page 15 Install and Access the Modem Router and Its Network 18 N150 and N300 WiFi DSL Modem Routers Cable the Modem Router for Cable or Fiber Service and Access the Modem Router The following figure shows the cabling of your modem router for cable or fiber service Sn a b j N J A N iy Tx a Figure 8 Modem router cabling for cable or fiber service To connect your modem router to a cable or fiber service 1 2 3 Unplug your cable or fiber modem s power leaving the modem connected to the wall jack for your Internet service If your cable of fiber modem includes a battery backup remove the battery Use an Ethernet cable to connect the cable or fiber modem to the yellow LAN2 WAN Ethernet port on the modem router The product package contains a yellow Ethernet cable Plug in and turn on your cable or fiber modem If your cable or fiber modem includes a battery backup reinsert the battery Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED fa to light solid green which takes about 17 seconds lf the Power LED does not light
14. automatically control the resources of the modem router Click the Apply button Your setting are saved To refresh the information in the UPnP Portmap Table click the Refresh button The information onscreen is updated Manage the WAN and LAN Network Settings 80 Manage the Modem Router and Monitor the Traffic This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network The chapter includes the following sections Update the Firmware of the Modem Router Manage the Configuration File of the Modem Router Return the Modem Router to Its Factory Default Settings View the Status and Statistics of the Modem Router View Devices Currently on the Network Note For information about changing the admin password see Change the admin Password and Automatic Login Time Out on page 24 81 N150 and N300 WiFi DSL Modem Routers Update the Firmware of the Modem Router The modem router firmware is stored in flash memory You can check to see if new firmware is available and update the modem router to the new firmware You can also visit the NETGEAR support website download the firmware manually and update the modem router to the new firmware Automatically Check for New Firmware and Update the Modem Router For you to check for new firmware the modem router must be connected to the Internet gt To check for new firmware and update your modem router 1 Lau
15. button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration m You are successfully connected to the Internet Wireless This router is preset with the following unique wireless network name SSID and network key Attached Devices Wireless Network Name SSID NETGEARS1 Wireless Security Mode WPA2 PSK AES Wireless Network Key Password silenttrain866 Frit this Take me to the Internet When you are connected to the Internet the NETGEAR genie BASIC Home screen displays If this screen does not display see Step 9 Internet gt e A on d S Wireless gt EE Ot Attached Devices gt a Internet Wireless Attached Devices SSID NETGEARS1 z STATUS GOOD Ba ree aa Number of devices 1 9 If the modem router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly Contact your ISP to verify that you are using the correct configuration information c Read Troubleshoot the Internet Connection on page 104 If problems persist register your NETGEAR product and contact NETGEAR technical support Manage the Internet Settings Manually 28 N150 and N300 WiFi DSL Modem Routers Manually Set Up the Internet Connection You can view or change the modem router s Internet connection settings manually The following sections describe the op
16. change is saved Manage the DHCP Server Address Pool By default the modem router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers that are connected to its LAN and WiFi network The assigned default gateway address is the LAN address of the modem router These addresses must be part of the same IP address subnet as the modem router s LAN IP address The default DHCP address pool is 192 168 1 2 192 168 1 254 The modem router delivers the following parameters to any LAN device that requests DHCP e An IP address from the range that you define e Subnet mask e Gateway IP address the modem router s LAN IP address e DNS server IP address the modem router s LAN IP address gt To specify the pool of IP addresses that the router assigns 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays Manage the WAN and LAN Network Settings 73 N150 and N300 WiFi DSL Modem Routers ADVANCED ADVANCED Home LAN Se
17. configuration is NETGEAR_D500 cfg Of NETGEAR_D500 cfg Follow the directions of your browser to locate and select the file 7 Click the Restore button Manage the Modem Router and Monitor the Traffic 86 N150 and N300 WiFi DSL Modem Routers The configuration is uploaded to the modem router When the restoration is complete the modem router reboots This process takes about one minute AN WARNING To avoid the risk of corrupting the firmware do not interrupt the restoration For example do not close the browser click a link or load a new page Do not turn off the modem router Return the Modem Router to Its Factory Default Settings Under some circumstances for example if you lost track of the changes that you made to the modem router settings or you move the modem router to a different network you might want to erase the configuration and reset it to factory default settings If you do not know the current IP address of the modem router first try to use an IP scanner application to detect the IP address before you reset the modem router to factory default settings To reset the modem router to factory default settings you can use either the Reset button on the back of the modem router or the Erase function However if you cannot find the IP address or lost the password to access the modem router you must use the Reset button After you reset the modem router to factory default settings the user name is admin the pas
18. encrypted tunnel packets to go through without being filtered and is enabled by default for IPSec PPTP and L2TP packets Do not disable VPN pass through for IPSec PPTP or L2TP unless a specific reason exists gt To change the default IGMP proxying and VPN pass through settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays Manage the WAN and LAN Network Settings 67 N150 and N300 WiFi DSL Modem Routers ADVANCED ADVANCED Home WAN Setup Setup Wizard v Setup WAN Preference Must use DSL WAN B XDSL Setup Use port 2 as LAN internet Setup Wireless Setup V Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration V Disable IGMP Proxying gt Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured Open _ Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable 6 To enable IGMP proxying clear the Disable IGMP Proxying check bo
19. is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Router s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 7 Optional In the User Class If Required field enter a host name Usually you can leave this field blank but if your IPv6 ISP gave you a specific host name enter it here 8 Optional In the Domain Name If Required field enter a domain name Manage the Internet Settings Manually 42 10 11 12 N150 and N300 WiFi DSL Modem Routers You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy ZZz type Xxx yyy ZZZ as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name Select an IP Address Assignment radio button e Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv 6 client function This is
20. is complete your modem router restarts Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net or http www routerlogin com A login screen displays c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BASIC Home screen displays The firmware version is stated in the top right under the Logout button Manually Check for New Firmware and Update the Modem Router Downloading firmware and updating the modem router are two separate tasks that are combined in the following procedure To download new firmware manually and update your modem router 1 2 Visit downloadcenter netgear com locate the support page for your product and download the new firmware Read the new firmware release notes to determine whether you must reconfigure the modem router after updating Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router Manage the Modem Router and Monitor the Traffic 83 N150 and N300 WiFi DSL Modem Routers The user name is admin The default password is password
21. is using the Internet connection A value of 0 zero means never log out Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned for static IP address service The gateway is the ISP router to which your modem router connects Use IP over ATM IPoA Enter the IP address IP subnet mask and gateway IP address that your ISP assigned for IPoA service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you Know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also
22. is usually the name that you use in your email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs such as Earthlink require that you use your full email address when you log in If your ISP requires your full email address type it in this field In the Password field enter the password for the ISP connection In the Service Name field enter a service name Manage the Internet Settings Manually 44A N150 and N300 WiFi DSL Modem Routers If your ISP did not provide a service name leave this field blank Note The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection The modem router never terminates the connection If the connection is terminated for example when the modem is turned off the modem router attempts to reestablish the connection immediately after the PPPoE connection becomes available again 10 Select an IP Address Assignment radio button e Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv 6 client function This is the default setting e Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol 11 Optional Select the Use This Interface ID check box and specify the interface ID that you want
23. know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations To specify the NAT setting select one of the following radio buttons e Enable NAT is enabled This is the default setting e Disable NAT is disabled 9 Click the Apply button Your settings are saved 10 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 104 Specify an IPv6 Internet Connection If you want to use an IPv6 Internet connection you must specify the settings manually NETGEAR genie does not detect an IPv6 Internet connection automatically IPv6 Internet Connections and IPv6 Addresses The modem router can support an IPv6 Internet connection through the following connection types e 6to4 tunnel For more information see Set Up an IPv6 6to4 Tunnel Connection on page 37 e Pass through For more information see Set Up an Pv6 Pass Through Connection on page 39 Manage the Internet Settings Manually 36 N150 and N300 WiFi DSL Modem Routers e Fixed For more information se
24. modem router s WiFi radio use a wired connection to avoid being disconnected when the WiFi radio is disabled Manage the WiFi Network Settings 56 N150 and N300 WiFi DSL Modem Routers gt To manage the WiFi radio 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays ADVANCED Setup Wizard gt Setup Advanced Wireless Settings Enable Wireless Router Radio Administration 7 Enable 20 40MHz Coexistence Fragmentation Lenath 256 2346 CTSIRTS Threshold 1 2347 Wireless Repeating Transmit Power Control 100 Function v Advanced Setup Static Routes UPnP IPv6 6 Do one of the following e Turn off the radio Clear the Enable Wireless Radio check box The WiFi LED turns off see Joo Panel with LEDs on page 8 e Turn on the radio Select the Enable Wireless Radio check box The WiFi LED lights solid green 7 Click the Apply button Your settings are saved Manage the WiFi Network Settings 57 N150 and N300 WiFi DSL Modem Routers Manag
25. new security settings If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network Configure WEP Legacy WiFi Security Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK WEP limits the WiFi transmission speed to 54 Mbps depending on the model the modem router is capable of speeds of up 300 Mbps gt To configure WEP security 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays Manage the WiFi Network Settings 54 N150 and N300 WiFi DSL Modem Routers 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select W
26. service name user name or password There might also be a provisioning problem with your ISP Unless you connect manually the modem router does not authenticate using PPPoE or PPPoA until data is transmitted to the network Troubleshoot Internet Browsing lf your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet it might be for one of the following reasons e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address when you set up the modem router reboot your computer and verify the DNS address Alternatively you can configure your computer manually with DNS addresses as explained in your operating system documentation e The modem router might not be configured as the TCP IP router on your computer For information about TCP IP problems see Troubleshoot Your Network Using the Ping Utility on page 109 lf your computer obtains its information from the modem router by DHCP reboot the computer and verify the modem router address Troubleshooting 107 N150 and N300 WiFi DSL Modem Routers Changes Are Not Saved If the modem router does not save the changes you make in the web management interface do the following When entering configur
27. shows the IPv6 address that is acquired for the modem router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address Select a Remote 6to4 Relay Router radio button e Auto Your modem router uses any remote relay modem router that is available on the Internet This is the default setting e Static IP Address Enter the static IPv4 not IPv6 address of the remote relay modem router Your IPv6 ISP usually provides this address Select an IP Address Assignment radio button e Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv 6 client function This is the default setting e Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address Manage the Internet Settings Manually 38 N150 and N300 WiFi DSL Modem Routers 10 Optional Change the NAT filtering mode e Secured In secured mode the modem router inspects both TCP and UDP packets e Open In open mode the modem rout
28. that the IP address of your computer is on the same subnet as the modem router If you are using the recommended addressing scheme your computer s address is in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the modem router and reboot your computer lf your modem router s IP address was changed and you do not know the current IP address use an IP scanner application to detect the IP address If you still cannot find the IP address clear the modem router s configuration to factory defaults This sets the modem router s IP address to 192 168 0 1 For more information see Return the Modem Router to Its Factory Default Settings on page 87 and Factory Settings on page 112 Make sure that Java JavaScript or ActiveX is enabled in your browser If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your modem router behind an exist
29. the default setting e Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address Optional Change the NAT filtering mode e Secured In secured mode the modem router inspects both TCP and UDP packets e Open In open mode the modem router inspects UDP packets only This is the default mode Click the Apply button Your settings are saved Set Up an IPv6 PPPoE Connection An IPv6 PPPoE connection is based on a dynamic IPv6 address that a PPPoE service assigns to the modem router Note Follow the directions that your IPv6 ISP gave you gt To set up an IPv6 PPPoE Internet connection 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage the Internet Settings Manually 43 N150 and N300 WiFi DSL Modem Routers The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt IPv 6
30. the modem router communicates with DHCP Server The IP address of the DHCP server of the ISP that issues the IP address to the modem router DNS Server The IP address of the Domain Name System DNS server of the ISP that provides translation of network names to IP addresses 7 To renew the Internet connection when the connection is active click the Renew button 8 To terminate the Internet connection when the connection is active click the Release button 9 Click the Close Window button The pop up screen closes View the xDSL Line Status and Modem Statistics The xDSL Line Status screen displays the xDSL line status and modem statistics You cannot change these settings gt To view modem router status 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router Manage the Modem Router and Monitor the Traffic 96 N150 and N300 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Modem pane click the Modem Statistics button The xDSL Line Status pop up screen displays xDSL Line Status EC cc
31. the table on the Static Routes screen Remove a Static Route You can remove an existing static route that you no longer need gt To remove a static route 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Manage the WAN and LAN Network Settings 78 N150 and N300 WiFi DSL Modem Routers Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays In the Static Routes table select the radio button to the left of the route that you want to remove Click the Delete button The route is removed from the table on the Static Routes screen Manage Universal Plug and Play Universal Plug and Play UPnP enables devices such as Internet devices and computers to access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance NETGEAR recommends that you keep UPnP enabled which is the default setting
32. type of security is the default setting and enables WiFi devices that support either WPA or WPA2 to join the modem router s WiFi network If you did not change the passphrase the default passphrase displays The default passphrase is printed on the product label see Bottom Panel Product Label on page 10 NETGEAR recommends that you do not change the default passphrase If you must change the passphrase in the Passphrase field enter a phrase of 8 to 63 characters To join the modem router s WiFi network a user must enter this passphrase WPA WPA2 Enterprise This type of security requires that your WiFi network can access a RADIUS server For information about configuring WPA WPA2 Enterprise see Configure WPA WPA2 Enterprise WiFi Security on page 53 7 Click the Apply button Your settings are saved lf you connected over WiFi to the network and you changed the SSID you are disconnected from the network 8 Make sure that you can reconnect over WiFi to the network with its new settings If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e If your computer or WiFi device is trying to connect to your network with its old setting
33. with your ISP as the gateway and a second static route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your modem router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you must define a static route instructing your modem router that 134 177 0 0 is accessed through the ISDN modem router at 192 168 0 100 Here is an example e Through the destination IP address and IP subnet mask specify that this static route applies to all 134 177 x x addresses e Through the gateway IP address specify that all traffic for these addresses is forwarded to the ISDN modem router at 192 168 0 100 e A metric value of 1 works fine because the ISDN modem router is on the LAN Manage the WAN and LAN Network Settings 75 N150 and N300 WiFi DSL Modem Routers Set Up a Static Route You can add a static route to a destination IP address and specify the subnet mask gateway IP address and metric To set up a static route 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is passwor
34. you use to log in to your Internet service Connection Mode From the Connection Mode menu select Always On Dial on Demand or Manually Connect Idle Timeout In Minutes To change the number of minutes until the Internet login times out enter the number of minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out Account Name If Required Enter the account name provided by your ISP This name might also be called the host name If you do not know the account name leave this field blank Domain Name If Required Enter the domain name provided by your ISP If you do not know the domain name leave this field blank Manage the Internet Settings Manually 35 N150 and N300 WiFi DSL Modem Routers Field Description OO O Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned The gateway is the ISP modem router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you
35. 4ccs0nsd noehodaeamance end n ee bowemed ees 7 Top Panel with LEDS 64040cnereheda ddan ard eedveweonhweeteenand kaa nene 8 Back Panel with Ports DC Connector On Off Button and Antennas 9 Bottom Panel Product Label 4 4 6 c5 006000 e0 serovar ear en awed oe aw wae aS 10 Chapter 2 Install and Access the Modem Router and Its Network Position Your Modem ROUTEr s60c00cedseseseeceeereree se baeveuaen 12 Before You Connect to the Modem Router 00 0 eee ee eee eens 13 Wired CONMG COM n o 24 05 5 0cd aed s ares ETE E ces 13 VF OMCCHON 44465400ene bhetoanke th hones ETAn arda EEn 13 Types of LOG Winds attteasacadeeeeccavante tease tunewehiakectanadad ou 13 NETGEAR genie Automatic Setup Utility and Setup Wizard 14 Set Up Your Modem Router for DSL Service 0 00 cece ences 15 PS St ICS 4 3 04 44 5065 ia hod ese od densest bohee ara 15 Cable the Modem Router for DSL Service and Access the Modem Router 16 Set Up Your Modem Router for Cable or Fiber Service 00 18 Cable the Modem Router for Cable or Fiber Service and Access the Modem Router 0 cc cece cee eee teen enn nee 19 Log In to the Modem Router After Setup to View or Change Settings 23 Change the LaNnQuage oucc iccsncuddednciceasdetodiakwkeanrebiuavanages 24 Change the admin Password and Automatic Login Time Out 24 Chapter 3 Manage the Internet Settings Manually Use the Internet Setup Wizard Aft
36. A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays ADVANCED ADVANCED Home WAN Setup Setup Wizard v Setup WAN Preference Must use DSL WAN e XDSL Setup Use port 2 as LAN Internet Setup Wireless Setup V Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration IV Disable IGMP Proxying gt Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured _ Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable 6 In the MTU Size field enter a value from 616 to 1500 The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE connections 7 Click the Apply button Your change is saved Manage the Internet Settings Manually 47 Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the modem router The chapter includes the following sections Manage the Basic WiFi Settings and WiFi Security Manage the WiFi Radio Manage Advanced WiFi Features Set Up the Modem Router as a Wireless Repeate
37. AN Setup Setup Wizard v Setup WAN Preference Must use DSL WAN XDSL Setup Use port 2 as LAN Internet Setup ee Wireless Setup v Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration V Disable IGMP Proxying gt Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured Open Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable Manage the WAN and LAN Network Settings 66 6 N150 and N300 WiFi DSL Modem Routers To enable port scan and DoS protection clear the Disable Port Scan and DoS Protection check box Note Enabling port scan and DoS protection might affect the performance of the modem router To enable modem router to respond to a ping select the Respond to Ping on Internet Port check box Click the Apply button Your changes are saved Manage IGMP Proxying and VPN Pass Through IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature leave it disabled it which is the default setting When Network Address Translation NAT is enabled in the modem router see Manually Set Up the Internet Connection on page 29 it filters encrypted tunnel packets through NAT causing these packets to become invalid VPN pass through allows
38. Advanced Setup Manage the Modem Router and Monitor the Traffic 85 N150 and N300 WiFi DSL Modem Routers 6 Click the Back Up button 7 Choose a location to store the file on your computer The name of the backup file is NETGEAR_D500 cfg or NETGEAR_D500 cfg 8 Follow the directions of your browser to save the file Restore the Settings If you backed up the configuration file you can restore the configuration from this file To restore configuration settings that you backed up 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays ADVANCED Home Backup Settings Setup Wizard gt Setup Save a copy of current settings vy Administration Restore saved settings from a file Router Status Browse No file selected Attached Devices Set Password Firmware Update Revert to factory default settings gt Advanced Setup 6 Click the Browse button and navigate to and select the saved configuration file The name of the backup file from which you can restore the
39. D1500 141 g 0 31 Ib Operating temperature temperature 0 to 40 C 32 to 104 F Supplemental Information 113 N150 and N300 WiFi DSL Modem Routers Table 5 Modem router specifications continued Feature Description S Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions EN 55 022 CISPR 22 Class B C Tick N10947 LAN POBASET or O0BASETK AS Data encoding standards IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802 119 and IEEE 802 11b 2 4 GHz Maximum computers per WiFi Limited by the amount of WiFi network traffic generated by each node typically network 16 nodes Operating frequency range 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI 802 11 security WEP WPA PSK WPA2 PSK and WPA WPA2 1 Maximum WiFi signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Supplemental Information 114
40. Ethernet port 2 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays Manage the WAN and LAN Network Settings 64 N150 and N300 WiFi DSL Modem Routers 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays ADVANCED Home WAN Setup Setup Wizard v Setup WAN Preference Must use DSL WAN gt XDSL Setup Use port 2 as LAN Internet Setup nn ae Wireless Setup V Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration vV Disable IGMP Proxying gt Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured Open _ Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable 6 From the WAN Preference menu select one of the following options e Must use DSL WAN The modem router uses the ADSL port for an Internet connection over DSL service and both Ethernet ports are available for LAN connections The selection from the Use port 2 as menu changes automatically to LAN e Must use Et
41. Even if your devices are capable of a higher soeed WPA PSK security limits their soeed to 54 Mbps Manage the WiFi Network Settings 51 N150 and N300 WiFi DSL Modem Routers Field Description S Security Options Note NETGEAR recommends that you do not change your preset security settings WPA PSK TKIP WPA2 PASK AES If you must change the WiFi security select one of the following WiFi security options for the modem routers WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the network NETGEAR recommends that you do not use an open WiFi network WEP Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK The WEP option displays only if you select Up to 54 Mbps from the Mode menu WEP limits the WiFi transmission speed to 54 Mbps the modem router is capable of speeds of up 300 Mbps For information about configuring WEP see Configure WEP Legacy WiFi Security on page 54 WPA2 PSK AES WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PASK AES security To use this type of security in the Passphrase field enter a phrase of 8 to 63 characters To join the modem router s WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PASK AES This
42. Fi network by connecting to an SSID of another WiFi router In such a setup the modem router sends all outgoing traffic to the other WiFi router and receives all incoming traffic from the WiFi router When the modem router functions as a wireless repeater it can support both WiFi and wired clients but connects to the Internet through the WiFi router This WiFi router and its WiFi network are referred to as the uplink When you enable the repeating function the built in DHCP server of the modem router becomes disabled Make sure that the IP address of the modem router is not identical to the IP address of the uplink WiFi router the local gateway or another device on the network of the uplink WiFi router For information about changing the IP address of the modem router see Manage the Modem Router s LAN IP Address on page 71 Before you can enable the modem router as a WiFi repeater you must know the network key password of the WiFi network that you want to connect to Manage the WiFi Network Settings 59 gt N150 and N300 WiFi DSL Modem Routers Note If you want to change the modem router s WiFi settings use a wired connection to avoid being disconnected when the new WiFi settings take effect The following figure shows a wireless repeating scenario WiFi router fun ttioning as base station Modem router functioning as repeater Figure 9 Wireless repeating scenario To configure the modem router as a repea
43. If the NETGEAR genie automatic setup utility still does not display see Step 70 lf the browser cannot display the web page do the following e Make sure that the computer is connected to one of the two Ethernet ports or over WiFi to the modem router e Make sure that the Power LED of the modem router is lit green e Make sure that your browser does not cache the previous page by closing and reopening the browser e Clear the browser cache e If the computer is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the modem router On the NETGEAR genie automatic setup utility screen select the No I want to configure the Internet connection myself radio button Install and Access the Modem Router and Its Network 20 N150 and N300 WiFi DSL Modem Routers The NETGEAR genie BASIC home screen displays Internet Wireless Attached Devices Internet Wireless Attached Devices SSID NETGEAR91 Tee STATUS GOOD Password silenttraines Number of devices 1 12 Change the default connection method a Select ADVANCED gt Setup gt WAN Setup b From the WAN Preference menu select Must use Ethernet WAN c Click the Apply button The following message displays WAN physical interface changing Please wait You might need to wait a couple of minutes 13 If the computer is disconnected from the modem router reconnect the computer to the modem router see
44. Make sure that the Power LED of the modem router is lit green e Make sure that your browser does not cache the previous page by closing and reopening the browser Install and Access the Modem Router and Its Network 17 N150 and N300 WiFi DSL Modem Routers e Clear the browser cache e If the computer is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the modem router 12 Follow the onscreen instructions The NETGEAR genie automatic setup utility guides you through connecting the modem router to the Internet When you are connected to the Internet the NETGEAR genie BASIC Home screen displays If this screen does not display see Step 73 Internet Wireless Attached Devices Internet Wireless Attached Devices SSID NETGEARS1 F A STATUS GOOD PEER euttralee Number of devices 1 13 If the modem router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly b Contact your ISP to verify that you are using the correct configuration information c Read Troubleshoot the Internet Connection on page 104 If problems persist register your NETGEAR product and contact NETGEAR technical support Set Up Your Modem Router for Cable or Fiber Service You can install you modem router for cable or fiber Ethernet WAN service or for DSL service If you use
45. Make sure that your computer or device does not use a static IP address router but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting You cannot connect over WiFi Make sure that the WiFi settings in your WiFi device and modem router to the modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactly The default SSID and password are on the product label see Bottom Panel Product Label on page 10 Make sure that your WiFi device supports the security that you are using for your WiFi network WEP WPA or WPA2 For information about WiFi security settings see Manage the Basic WiFi Settings and WiFi Security on page 49 Make sure that the modem router is not too far from your WiFi device or too close Move your WiFi device near the modem router but at least 6 feet 2 meters away and see if the signal strength improves Make sure that the WiFi signal is not blocked by objects between the modem router and your WiFi device Make sure that the WiFi LED on the modem router is not off If this LED is off the WiFi radio might be disabled For more information about the WiFi radio see Manage the WiFi Radio on page 56 Make sure that the modem routers SSID broadcast is not disabled If the modem router s SSID broadcast is disabled the WiFi network name is hi
46. Modem Router 83 Manage the Configuration File of the Modem Router 85 Back Up the Settings 0 0 ccc ccc cece ene een e eens 85 Restore the SEMINGSii theta ethane adddecne bh edhe he rennene renee 86 Return the Modem Router to Its Factory Default Settings 87 Use the Raset BUttOn Roa es lt a aera ee eran eens tere eae eee wee eee 87 Erase the SCUINGS cee des gaddterveenence de busaduwnsnad abeageeate sss 88 View the Status and Statistics of the Modem Router 0005 89 View Information About the Modem Router and the Internet Modem and WiFi Settings 4 46 s2c0kesessioswineeeeeesededeudoaeda 89 View the Traffic Statistics 0 0 cece ene eens 92 View or Change a PPPoE or PPPoA Internet Connection 94 View or Change a TCP IP Internet Connection 00 eee eee 95 View the xDSL Line Status and Modem Statistics 00005 96 View Devices Currently on the Network 0 cece cece ee eee ees 98 N150 and N300 WiFi DSL Modem Routers Chapter 7 Troubleshooting Quick Tips for Troubleshooting 16004046520 eekerecadiennnctdoowssoeu ne 101 Troubleshoot with the LEDS 4 s4060ac seceded vaks dowd oe neuerer 102 Power LED JS Oif at ad eee ede ed beet pees eeecenoees ie iussedeaeas 102 WIFI LED IS OTT oos0040405ne0e45 Sabet ntabadoaeeondeseoed houkane ae 102 LAN LEDIO arcane reds es aah we na eae 4c ae doce eden capone eka a oe ek aed 103 You Can
47. NETGEAR N150 WiFi DSL Modem Router Essentials Edition Model D500 N300 WiFi DSL Modem Router Essentials Edition Model D1500 User Manual August 2014 202 11390 01 350 East Plumeria Drive San Jose CA 95134 USA N150 and N300 WiFi DSL Modem Routers Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Contact your Internet service provider for technical support Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Contents Chapter 1 Hardware Overview of the Modem Router Unpack Your Modem Router i
48. OK button The BASIC Home screen displays Internet gt p 4 os Wireless EE Attached Devices y P Internet Wireless Attached Devices SSID NETGEARS1 hee STATUS GOOD Password sHontiraini Number of devices 1 The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the three sections of the dashboard to view more detailed information The left column displays the menus and at the top is an ADVANCED tab that you can use to access more menus and screens Install and Access the Modem Router and Its Network 23 N150 and N300 WiFi DSL Modem Routers Change the Language By default the language is set as Auto You can change the language gt To change the language 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays In the upper right corner select a language from the menu When prompted click the OK button to confirm this change The screen refreshes with the language that you selected Change the admin Password and Automatic Login Time Out NETGEAR recommends that you cha
49. P address that your ISP assigned for IPoA service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is allowed by the ISP Use This MAC Address Enter the MAC address that you want to use NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations
50. Routers c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BASIC Home screen displays The version firmware is stated in the top right under the Logout button Manage the Configuration File of the Modem Router The configuration settings of the modem router are stored within the modem router in a configuration file You can back up save this file to your computer or restore it Back Up the Settings You can save a copy of the current configuration settings gt To back up the modem router s configuration settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays ADVANCED Home Backup Settings Setup Wizard Save a copy of current settings gt Setup Back Up vy Administration Restore saved settings from a file Router Status l Browse No file selected Set Password Firmware Update Revert to factory default settings gt
51. The IPv6 screen displays 6 From the Internet Connection Type menu select PPPoE 8 9 The screen adjusts ADVANCED ADVANCED Home IPv6 Setup Wizard gt Setup gt Administration v Advanced Setup Wireless Settings Wireless Repeating Function Static Routes UPnP internet Connection Type Login Password Service Name If Required Connection Mode Router s IPv6 Address On WAN LAN Setup Router s IPv6 Address On LAN IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0000 0000 0000 0000 IPv6 Filtering Status Refresh Apply gt PPPoE PPP over Ethernet Secured Open The modem router automatically detects the information in the following fields e Router s IPv6 Address On WAN This field shows the IPv6 address that is acquired for the modem routers WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available e Router s IPv6 Address On LAN This field shows the IPv6 address that is acquired for the modem router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available In the Login field enter the login information for the ISP connection This
52. The VCI that you configured or the default VCI which is 35 Wireless Settings The settings of the WiFi port For information about how to configure the WiFi settings see Manage the Basic WiFi Settings and WiFi Security on page 49 Manage the WiFi Radio on page 56 and Manage Advanced WiFi Features on page 58 Name SSID The WiFi network name of the WiFi network of the modem router Manage the Modem Router and Monitor the Traffic 91 N150 and N300 WiFi DSL Modem Routers Field Description O OO The channel that the WiFi network of the modem router uses Wireless AP Displays whether the WiFi radio of the modem router is enabled If the radio is disabled the WiFi LED on the front of the modem router is off Broadcast Name Displays whether the WiFi radio of the modem router broadcasts its SSID View the Traffic Statistics You can view the traffic statistics for the ports of the modem router change the polling frequency and stop traffic polling To view the traffic statistics for the ports of the modem router 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 S
53. The user name and password are case sensitive 6 Click the OK button The BASIC Home screen displays 7 Select ADVANCED gt Administration gt Firmware Update The Firmware Update screen displays ADVANCED Home Firmware Update Setup Wizard Check for new version from the Internet gt Setup iit hanes Locate and select the upgrade file on your hard disk Browse No file selected Router Status Backup Settings Set Password gt Advanced Setup 8 Locate and select the firmware file on your computer a Click the Browse button b Navigate to the firmware file The file ends in img An example of a firmware file name is DiL5oOO V1L 0 0 14 1 0 1LPE Img c Select the firmware file 9 Click the Upload button A WARNING To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload is complete your modem router restarts 10 Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net or http www routerlogin com A login screen displays Manage the Modem Router and Monitor the Traffic 84 N150 and N300 WiFi DSL Modem
54. To specify the NAT setting select one of the following radio buttons e Enable NAT is enabled This is the default setting e Disable NAT is disabled 8 Click the Apply button Your settings are saved 9 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 104 Specify an Internet Connection That Uses a Login and PPPoE Service lf you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP Manage the Internet Settings Manually 31 N150 and N300 WiFi DSL Modem Routers gt To view or specify the Internet connection settings with a login for PPPoE service LE 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select Internet The Internet Setup screen displays In the Does your Internet connection require a login section make sure that the Yes radio button is selected it is selected by default Internet Setup Test Apply gt
55. Window button The pop up screen closes View or Change a TCP IP Internet Connection You can view information about a TCP IP Internet connection of the modem router and renew or release such a connection To view or change the TCP IP Internet connection status 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane click the Connection Status button The Connection Status pop up screen displays The fields that display depend on the type of Internet connection The following screen shows the fields for an established TCP IP connection with DHCP Manage the Modem Router and Monitor the Traffic 95 N150 and N300 WiFi DSL Modem Routers 100 168 100 147 The following table describes the fields of the Connection Status pop up screen Field Description IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router Default Gateway The IP address of the default gateway of the ISP that
56. Wireless Security Mode WPA2 PSK AES Wireless Network Key Password silenttrain866 18 If the modem router does not connect to the Internet do the following a Review your settings Make sure that you selected the correct options and typed everything correctly Contact your ISP to verify that you are using the correct configuration information c Read Troubleshoot the Internet Connection on page 104 If problems persist register your NETGEAR product and contact NETGEAR technical support Install and Access the Modem Router and Its Network 22 N150 and N300 WiFi DSL Modem Routers Log In to the Modem Router After Setup to View or Change Settings After you set up the modem router for DSL cable or fiber service you can view or change the settings for the modem router by accessing NETGEAR genie gt To log in to the modem router 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays The nature of the login screen depends on your Internet browser Authentication Required 9 A username and password are being requested by http www routerlogin com The site says NETGEAR D1500 User Name admir Password 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the
57. age 18 Manually Set Up the Internet Connection on page 29 MAC Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Internet port IP Address The IP address that the Internet port uses If this field does not display an address or displays 0 0 0 0 as the address the modem router is not connected to the Internet Connection The type of Internet connection which can be a PPPoE connection PPPoA connection fixed IP address connection or DHCP connection IP Subnet Mask The IP subnet mask that the Internet port uses Gateway IP Address The IP address of the gateway that the Internet port uses The IP address of the Domain Name System DNS server that the Internet uses Modem The setting of the xDSL modem For information about how to configure the ADSL settings see Manage the ADSL Settings on page 63 xDSL Firmware Version The firmware version is displayed for information only You cannot manage the m a firmware Modem Modem Status The status of the xDSL modem which can be Link The status of the xDSL modem which can be Link Up or Link Down or Link Down DownStream Connection The downstream xDSL connection speed that the modem router detected Speed UpStream Connection The upstream xDSL connection speed that the modem router detected vers The VPI that you The VPI that you configured or the default VPI which is 8 or the default VPI which is 8 ao o
58. ally from ISP Use Static IP Address IP Address IP Subnet Mask Gateway IP Address Use IP Over ATM IPoA IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary ONS Secondary ONS Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address 08 BD 43 64 BE DE NAT Network Address Translation Enable Disable 7 Enter the settings that are described in the following table Field Description S Account Name If Required Enter the account name provided by your ISP This name might also be called the host name If you do not know the account name leave this field blank By default the Account Name field contains the model number of the modem router Domain Name If Required Enter the domain name provided by your ISP If you do not know the domain name leave this field blank Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned for static IP address service The gateway is the ISP router to which your modem router connects Manage the Internet Settings Manually 30 N150 and N300 WiFi DSL Modem Routers Field Description S Use IP over ATM IPoA Enter the IP address IP subnet mask and the gateway I
59. ame If you did not change the SSID the default SSID displays The default SSID is also printed on the product label see Bottom Panel Product Label on page 10 Note NETGEAR recommends that you do not change the default SSID If you must change the SSID enter a 32 character maximum case sensitive name in this field From the Region menu select the region in which you use the modem router Note In some locations you cannot change the setting in the Region menu Manage the WiFi Network Settings 50 N150 and N300 WiFi DSL Modem Routers Field Description S Channel From the Channel menu select Auto for automatic channel selection or select an individual channel The default selection is Auto Note In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this situation occurs experiment with different channels to see which is the best Note If you use multiple WiFi access points APs reduce interference by selecting different channels for adjacent APs NETGEAR recommends a channel spacing of four channels between adjacent APs for example use Channels 1 and 5 or 6 and 10 The options from the Mode menu differ for the N150 WiFi DSL Modem Router Model 500 and the N300 WiFi DSL Modem Router Model D1500 N150 WiFi DSL Modem Router Model 500 From the Mode menu select one of the following modes e Up to 54 Mbp
60. art of a web page Yahoo email MSN portal America Online s DSL service e You use VPN and experience severe performance problems e You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes mu Application The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented Change the MTU Size A WARNING An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers Change the MTU only if you are sure that it is necessary for your ISP connection Manage the Internet Settings Manually 46 N150 and N300 WiFi DSL Modem Routers gt To change the MTU size 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com
61. ation settings always click the Apply button before moving to another screen or tab or your changes are lost Click the Refresh or Reload button in the web browser It is possible that the changes occurred but that the old settings remain in the web browser s cache Troubleshoot the WiFi Connectivity If you are having trouble connecting over WiFi to the modem router try to isolate the problem Make sure that the WiFi settings in your WiFi device and modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactly The default SSID and password are on the product label see Bottom Panel Product Label on page 10 Does the WiFi device that you are using find your WiFi network If not check the WiFi LED on the front of the modem router If this LED is off the WIFI radio might be disabled For more information about the WiFi radio see Manage the WIFI Radio on page 56 If you disabled the modem router s SSID broadcast your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled For more information see Manage the Basic WIFI Settings and WiFi Security on page 49 Does your WiFi device support the security that you are using for your WiFi network WEP WPA or WPA2 For information about changing the WiFi security see Manage the Basic WiFi Settin
62. c A rt CC TTCsS e S Attainable Rate Kbps o ooo oo eo y oo K number of bytes in DMT frame C R number of check bytes in RS code word C Se S RS code word size in DMT frame a D interteave depth ooo o CC y e a a ee E I Total ES C Totases ooo oo COC Y Totavas o o o ooo Eoo Ed Tomtoss o o ooo E EO ef IS Failed Full Init set 0S tast Link US Rate S O Wxframes Rx trames S O i Synchronized time second S O eo Synchronized number Close Window The information that is displayed on this screen is not described in this manual This information is typically used by NETGEAR support Manage the Modem Router and Monitor the Traffic 97 N150 and N300 WiFi DSL Modem Routers 7 Click the Close Window button The pop up screen closes View Devices Currently on the Network You can view the active wired and WiFi devices in both the network to which the modem router is connected and the modem router network If you do not recognize a WiFi device it might be an intruder gt To display the wired and WiFi devices 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button T
63. called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is allowed by the ISP Manage the Internet Settings Manually 33 N150 and N300 WiFi DSL Modem Routers Fiet Description S Use This MAC Address Enter the MAC address that you want to use NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations To specify the NAT setting select one of the following radio buttons Enable NAT is enabled This is the default setting Disable NAT is disabled 9 Click the Apply button Your settings are saved 10 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 104 Specify an Internet Connection That Uses a Login and PPPoA Service If you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP Note PPP over ATM PPPoA is available only if you connect the modem router to the Internet over a DSL service PPPoA is not available for cable or fiber service To view or specify the Intern
64. d The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays ADVANCED ADVANCED Home Static Routes Setup Wizard a Active Destination Subnet Mask Gateway Metric gt Setup ETOT CD CHD v Advanced Setup Wireless Settings Wireless Repeating Function PnP Pv6 6 Click the Add button The screen adjusts Manage the WAN and LAN Network Settings 76 N150 and N300 WiFi DSL Modem Routers ADVANCED ADVANCED Home Static Routes English Setup Wizard gt Setup v Active Destination IP Address gt Administration IP Subnet Mask v Advanced Setup Gateway IP Address l Metric Wireless Settings Wireless Repeating Function 7 To prevent the route from becoming active after you click the Apply button clear the Active check box In some situations you might want to set up a static route but keep it disabled until a later time By default the Active check box is selected and a route becomes active after you click the Apply button 8 Enter the settings that are described in the following table Field Description S Destination IP Enter the IP address for the final destination of the route Address IP Subnet Mask Enter the IP subnet mask for the final destination of the route If the destination is a single host type 255 255 255 255 Gateway IP Ente
65. dden and does not display in your WiFi device s scanning list To connect to a hidden network you must type the network name and the WiFi password For more information about the SSID broadcast see Manage the Basic WiFi Settings and WiFi Security on page 49 Make sure that your WiFi device does not use a static IP address but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting Troubleshooting 101 N150 and N300 WiFi DSL Modem Routers Troubleshoot with the LEDs When you turn on the power the LEDs light as described here 1 When power is first applied the Internet LED lights solid green for about 5 seconds and then turns off For about 6 seconds no LEDs light Both LAN LEDs 1 and 2 light for about 1 second After approximately 17 seconds after turning on the power the following occurs The WiFi LED lights green TheLAN port LEDs 1 2 or both light green for any local ports that are connected The DSL LED blinks green to indicate that the modem router negotiates the best possible speed on the DSL line If the negotiation completes and a DSL link is established the LED turns solid green If you do not use a DSL modem but a cable or fiber modem the LED remains blinking The Power LED K lights solid green The Internet LED lights solid green if an Internet connection is established Power LED Is Off If the Power LED and other LEDs are of
66. dress gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx lf the path is not working you see this message Request timed out lf the path is not functioning correctly one of the following problems might be occurring Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check that the appropriate LEDs are on for your network devices If your modem router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and modem router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet Troubleshooting 109 N150 and N300 WiFi DSL Modem Routers Test the Path from Your Computer to a Remote Device After you verity that the LAN path works correctly test the path from your computer to a remote device i 2 From the Windows toolbar click the Start button and select Run In the field provided type ping n 10 IP address where P address is the IP address of a remote device such as your ISP s DNS server lf the path is functioning correctly replie
67. ds on the region and in some locations a CD is included Hardware Overview of the Modem Router 7 N150 and N300 WiFi DSL Modem Routers Top Panel with LEDs The modem router displays status LEDs on top NETGEAR Figure 2 Modem router top view The following table describes the LEDs from right to left Table 1 LED descriptions eD tcon Power Solid green The power is on and the modem router is functioning normally Off The modem router is not receiving power Internet Solid green The modem router is connected to the Internet Blinking green The Internet port is transmitting or receiving traffic Off The modem router is not connected to the Internet WiFi Solid green The modem router is providing WiFi connectivity Blinking green The WiFi link is transmitting or receiving traffic Off The modem router is not providing WiFi connectivity You can still plug an Ethernet cable into one of the LAN ports to get wired connectivity Ethernet Solid The Ethernet port is connected to a powered on device ports 1 2 Blinking The Ethernet port is transmitting or receiving traffic Off The Ethernet port is not connected to a powered on device Solid green The modem router is providing a DSL connection In technical terms the DSL port is synchronized with an ISP s network access device Blinking green The modem router is negotiating the best possible speed on the DSL line Off The modem router is not negotiating
68. e Advanced WiFi Features For most WiFi networks the advanced WiFi features work fine and you do not need to change the settings Note If you want to change the modem router s advanced WiFi features use a wired connection to avoid being disconnected when the changes take effect gt To manage advanced WiFi features 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays ADVANCED ADVANCED Home Advanced Wireless Settings Setup Wizard gt Setup Advanced Wireless Settings V Enable Wireless Router Radio Administration 7 Enable 20 40MHz Coexistence v Advanced Setup Fragmentation Length 256 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Long Preamble Wireless Repeating Transmit Power Control 100 Function Static Routes UPnP IPv6 Manage the WiFi Network Settings 58 N150 and N300 WiFi DSL Modem Routers 6 Enter the settings that are described in the following table Field Description S Enable 20 40 MHz By default 20 40 MHz coex
69. e Set Up an IPv6 Fixed Connection on page 39 e DHCP For more information see Set Up an IPv6 DHCP Connection on page 41 e PPP over Ethernet For more information see Set Up an Pv6 PPPoE Connection on page 43 Which connection type you must use depends on your IPv6 ISP Follow the directions that your IPv6 ISP gave you When you enable IPv6 and select any connection type other than IPv6 pass through the modem router starts the stateful packet inspection SPI firewall function on the WAN interface The modem router creates connection records and checks every inbound IPv6 packet If the inbound packet is not destined to the modem router itself and the modem router does not expect to receive such a packet or the packet is not in the connection record the modem router blocks this packet This function works in two modes In secured mode the modem router inspects both TCP and UDP packets In open mode the modem router inspects UDP packets only IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons You can reduce any four digit group of zeros within an IPv6 address to a single zero or omit it The following errors invalidate an IPv6 address e More than eight groups of hexadecimal quartets e More than four hexadecimal characters in a quartet e More than two colons in a row Set Up an IPv6 6to4 Tunnel Connection With an IPv6 connection your modem router creates a 6to4 tunnel to a remote relay rou
70. een encase 58 Set Up the Modem Router as a Wireless Repeater 00000 59 Chapter 5 Manage the WAN and LAN Network Settings Manage the ADSL Settings i gs ieccoe teks didbdeiddastreadabaks eadanes 63 Change the WAN Connection Preference and Second Ethernet Port 64 Manage the WAN Security SettingS 0 ce cece cece eee eens 66 Manage IGMP Proxying and VPN Pass Through 0eee eee 67 Manage NAT Filtering vtsicscmecGedeceeineeudinneisast Gb bhhioeowsaed wes 68 Manage the Application Level Gateway 0 cece cee eee eens 70 Manage the Modem Router s LAN IP Address 00 0 eee e ee eeees 71 Change the Modem Router s Device Name 0 0 cece eee eens 72 Manage the DHCP Server Address Pool 00 cece e cece eee eens 73 Disable the Built In DHCP Server 0 cece cece ce eee een 74 Set Up and Manage Static Routes 0 ccc cee eee eens 75 Ser Upa SAUC ROUTO seser isch oho se ce Phu R A ARREA NE eee see saben 76 Change a Static Route uunsunsnnnenn rennur nennen renerne 78 R move a Static POU a4 5 a5o55 0 6 ce sirit obese i nE rE 78 Manage Universal Plug and Play cece cece nnana 79 Chapter 6 Manage the Modem Router and Monitor the Traffic Update the Firmware of the Modem Router 0 nanena rnn 82 Automatically Check for New Firmware and Update the Modem Router 82 Manually Check for New Firmware and Update the
71. elect ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane click the Show Statistics button A pop up screen displays System Up Time 1 17 95 22 Status RxPkts Rx err Link down 0 0 Link down 0 0 Link up 86460 4166 56 Manage the Modem Router and Monitor the Traffic 92 N150 and N300 WiFi DSL Modem Routers The following table describes the fields and columns of the Show Statistics pop up screen Field or Column System Up Time The time elapsed since the modem router was last restarted The statistics for the LAN Ethernet ports WLAN WiFi port and WAN port that is the ADSL or Ethernet port that connects to the Internet For each port the screen displays the information that is described in this table The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear The number of packets with an error transmitted on this port since reset or manual clear The number of packets with an error received on this port since reset or manual clear The time elapsed since this port acquired the link Poll Interval The interval at which the statistics are updated in this screen gt To change the traffic statistics polling frequency or stop polling 1 Launch an Internet browser from a computer or WiFi device that is connected to the network
72. eparate types of logins serve different purposes It is important that you understand the difference so that you know which login to use when Types of logins e ISP login The login that your Internet service provider ISP gave you logs you In to your Internet service Your ISP gave you this login information in a letter or some other way If you cannot find this login information contact your ISP Install and Access the Modem Router and Its Network 13 N150 and N300 WiFi DSL Modem Routers e WiFi network key or password Your modem router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the product label Use this information to connect a WiFi device to the WiFi network of the modem router e Modem Router login This logs you in to the modem router interface as admin from an Internet browser NETGEAR genie Automatic Setup Utility and Setup Wizard The utilities that you can use during installation and setup of your modem router depend on the type of Internet service that you use e DSL service If you install your modem router for DSL service you can set up your modem router with the NETGEAR genie automatic setup utility which launches the first time that you set up the Internet connection for your modem router The NETGEAR genie automatic setup utility runs on any device with a web browser For more information see Set Up Your Modem Router for DSL Service on page 15 e Cab
73. er Initial Setup 006 27 Manually Set Up the Internet Connection 00 0 cece eee eens 29 Specify an Internet Connection Without a Login 0005 29 Specify an Internet Connection That Uses a Login and PPPoE Service 31 Specify an Internet Connection That Uses a Login and PPPoA Service 34 Specify an IPv6 Internet Connection 0 0c cece cece eee eens 36 IPv6 Internet Connections and IPv6 Addresses 00 0 eee eens 36 Set Up an IPv6 6to4 Tunnel Connection 0 ccc eee eee 37 Set Up an IPv6 Pass Through Connection 00 c cece eee ees 39 Set Up an IPv6 Fixed Connection 0 ccc ee teens 39 Set Up an IPv6 DACP Connection 2 ncacccdadvescevdeack seed cansebans 41 Set Up an IPv6 PPPoE Connection 4 4 6 lt ce2tadcideuecvosditverawesadeas 43 Manage the MTU SIZ 062 os 0 4cianeateeces db tdeeusuewrwadadsadeeauae ws 45 CONC C Ota reach rnn herer IRRE EES 45 Change the MTU S126 cc10dataaisicedetonnceeenues seedings re tes 46 N150 and N300 WiFi DSL Modem Routers Chapter 4 Manage the WiFi Network Settings Manage the Basic WiFi Settings and WiFi Security 0008 49 Configure WPA WPA2 Enterprise WiFi Security 0 006 53 Configure WEP Legacy WiFi Security 0 cece cece eee 54 Manage the WiFi Radio 2224 vcavenediateedasuasdedata ged sgiraeeare ses 56 Manage Advanced WiFi Features cece cece eee t
74. er inspects UDP packets only This is the default mode 11 Click the Apply button Your settings are saved Set Up an IPv6 Pass Through Connection In IPv6 pass through mode the modem router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The modem router does not process any IPv6 header packets Note Follow the directions that your IPv6 ISP gave you To set up an IPv6 pass through Internet connection 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt IPv 6 The IPv6 screen displays 6 From the Internet Connection Type menu select Pass Through The screen adjusts but no additional fields display 7 Click the Apply button Your settings are saved Set Up an IPv6 Fixed Connection A fixed IPv6 connection is based on a static or fixed IPv6 address that your IPv6 ISP gave yOu Note Follow the directions that your IPv6 ISP gave you Manage the Internet Settings Manually 39 N150 and N300 WiFi DSL Modem Routers gt To set up a fixed IPv6 Internet connection 1 Launch an Inter
75. et connection settings with a login for PPPoA service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Internet The Internet Setup screen displays Manage the Internet Settings Manually 34 N150 and N300 WiFi DSL Modem Routers 6 In the Does your Internet connection require a login section make sure that the Yes radio button is selected it is selected by default Does your Internet connection require a login O Yes Wireless No Attached Devices Encapsulation PPPoA PPP over ATM X Login Password Connection Mode idle Timeout In Minutes Internet IP Address Get Dynamically from ISP Use Static IP Address IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary ONS NAT Network Address Translation Enable Disable 7 From the Encapsulation menu select PPPoA PPP over ATM 8 Enter the settings that are described in the following table Field Description S Login Enter the login name that your ISP gave you This login name is often an email address Enter the password that
76. f when your modem router is turned on do the following Check that the Power On Off button on the back is in the on position that is it is pushed In Check that the power cord is correctly connected to your modem router and that the power supply adapter is correctly connected to a functioning power outlet Check that you are using the 12 VDC 0 5A power adapter that NETGEAR supplied for this product If the error persists a hardware problem might exist For recovery instructions or help with a hardware problem contact technical support at www netgear com support WiFi LED Is Off If the WiFi LED stays off check to see if the radio on the modem router is turned off see Manage the WiFi Radio on page 56 By default the radio is turned on and the WiFi LED lights solid green Troubleshooting 102 N150 and N300 WiFi DSL Modem Routers LAN LED Is Off If the LAN LED for a port does not light when you connect a device check the following The Ethernet cable connections are secure at the modem router and at the hub or device The power is turned on to the connected hub or device You are using the correct cable You Cannot Log In to the Modem Router lf you are unable to log in to the modem router from a computer on your local network and use the web management interface check the following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the modem router Make sure
77. gs and WiFi Security on page 49 Note If you want to change the WiFi settings for the modem router use an Ethernet cable to connect a computer to a LAN port on the modem router and then log in to the modem router If your WiFi device finds your network but the signal strength is weak check these conditions Is your modem router too far from your WiFi device or too close Place your WiFi device near the modem router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the modem router and your WiFi device blocking the WiFi signal Troubleshooting 108 N150 and N300 WiFi DSL Modem Routers Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping utility in your computer or workstation Test the LAN Path to Your Modem Router You can ping the modem router from your computer to verify that the LAN path to your modem router is set up correctly gt To ping the modem router from a Windows computer 1 2 From the Windows taskbar click the Start button and select Run In the field provided type ping followed by the IP address of the modem router as in this example ping 192 168 0 1 Click the OK button A message such as the following one displays Pinging lt IP ad
78. he BASIC Home screen displays 5 Select ADVANCED gt Administration gt Attached Devices The Attached Devices screen displays ADVANCED Home Attached Devices Setup Wizard gt Setup a IP Address MAC Address Device Name vy Administration Router Status Wireless Devices Wireless intruders also show up here a IP Address MAC Address Device Name 1 192 168 1 2 60 6 66 da 60 7d BusinessLaptop Backup Settings Set Password ma dodane gt Advanced Setup Wired devices are connected to the modem router with Ethernet cables WiFi devices are connected to the modem router through the WiFi network Manage the Modem Router and Monitor the Traffic 98 N150 and N300 WiFi DSL Modem Routers The following table describes the fields on the Attached Devices screen Field Description O O O o o The order in which the device joined the network IP Address The IP address that the modem router assigned to the device when it joined the network This number can change when a device is disconnected and rejoins the network MAC Address The unique MAC address The MAC address does not change and is usually shown on the product label The device name if detected 6 To refresh the information onscreen click the Refresh button The information onscreen is updated Manage the Modem Router and Monitor the Traffic 99 Troubleshooting This chapter provides information to help you diagnose and solve problems you might exper
79. he secondary DNS server that resolves IPv6 domain name records for the modem router Note Ifyou do not specify the DNS servers the modem router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen see Manually Set Up the Internet Connection on page 29 8 Select an IP Address Assignment radio button e Use DHCP Server The modem router assigns IPv6 addresses to the devices on your home network the LAN through a DHCP server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv 6 client function This is the default setting e Auto Config The modem router automatically configures its IPv6 address based on the IPv6 protocol 9 Inthe IPv6 Address Prefix Length fields specify the static IPv6 address and prefix length of the modem routers LAN interface If you do not specify an address here the modem router generates one automatically from its MAC address 10 Optional Change the NAT filtering mode e Secured In secured mode the modem router inspects both TCP and UDP packets e Open In open mode the modem router inspects UDP packets only This is the default mode 11 Click the Apply button Your settings are saved Set Up an IPv6 DHCP Connection An IPv6 DHCP connection is based on a dynamic IPv6 address that a DHCPVv6 server assigns to the modem router Note Follow the directions that your IPv6 ISP gave you gt
80. hernet WAN The modem router uses Ethernet port 2 for an Internet connection over cable or fiber service and only Ethernet port 1 is available for a LAN connection The selection from the Use port 2 as menu changes automatically to WAN 7 Click the Apply button Your changes are saved Manage the WAN and LAN Network Settings 65 N150 and N300 WiFi DSL Modem Routers Manage the WAN Security Settings The WAN security settings include port scan protection and denial of service DoS protection which can protect your LAN against attacks such as Syn flood Smurf Attack Ping of Death and many others By default DoS protection is disabled and a port scan is rejected You can also enable the modem router to respond to a ping to its WAN Internet port This feature allows your modem router to be discovered Enable this feature only as a diagnostic tool or if a specific reason exists gt To change the default WAN security settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays ADVANCED ADVANCED Home W
81. hod see Change the WAN Connection Preference and Second Ethernet Port on page 64 2 Note The Setup Wizard is not the same as the NETGEAR genie automatic setup utility that launches the first time you connect to your modem router in a DSL service setup To use the Setup Wizard l Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup Wizard The Setup Wizard start screen displays English ADVANCED Home Setup Wizard Select Country gt Setup Country Administration Auto Detect Connection Type The Smart Setup Wizard can detect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now Yes No want to configure the router myself gt Advanced Setup From the Country menu select the country in which you use the modem router Select the Yes radio button If you select the No radio button you are taken to the Internet Setup screen see Manually Set Up the Internet Connection on page 29 Manage the Internet Settings Manually 27 N150 and N300 WiFi DSL Modem Routers 8 Click the Next
82. ication your modem router automatically logs you in Install and Access the Modem Router and Its Network 14 N150 and N300 WiFi DSL Modem Routers Set Up Your Modem Router for DSL Service You can install you modem router for DSL service or for cable or fiber Ethernet WAN service If you use a DSL modem follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 16 If you use a cable or fiber modem follow the procedure that is described in Set Up Your Modem Router for Cable or Fiber Service on page 18 DSL Service Make sure that your DSL service is active before you install the modem router You need the following information to install your DSL modem and connect to the Internet e DSL user name and password This information is included in the welcome letter your DSL ISP sent you when you signed up for your service Record your DSL Internet service account user name and password e Your telephone number or DSL account number If you do not use voice service you can use your DSL account number in place of a phone number If you do not know or cannot locate your DSL user name and password call your DSL Internet service provider ISP Be specific when speaking with your DSL Internet service provider For example you could say I need my DSL service user name and password Can you help me Note If your provider says that they do not support NETGEAR services tell
83. ience with your modem router If you do not find the solution here check the NETGEAR support site at hito support netgear com for product and contact information This chapter contains the following sections e Quick Tips for Troubleshooting e Troubleshoot with the LEDs e You Cannot Log In to the Modem Router e Troubleshoot the Internet Connection e Changes Are Not Saved e Troubleshoot the WiFi Connectivity e Troubleshoot Your Network Using the Ping Utility 100 N150 and N300 WiFi DSL Modem Routers Quick Tips for Troubleshooting The following table includes tips for troubleshooting some common problems Table 3 Quick tips for troubleshooting Possible Solution Your network is unresponsive Restart your network or does not function normally 4 Turn off and unplug the DSL cable or fiber modem Turn off the modem router Plug in the DSL cable or fiber modem and turn it on Wait two minutes Turn onthe modem router and wait two minutes If network problems still occur make sure that your ISP does not require you to use the MAC address of the computer that was used to initially register the ISP account If your ISP does require that you do this you must change the router MAC address that the modem router uses For more information see Manually Set Up the Internet Connection on page 29 Your cannot connect over an Make sure that the Ethernet cables are securely plugged in Ethernet cable to the modem
84. ing router in your network set up the modem router as a wireless repeater see Set Up the Modem Router as a Wireless Repeater on page 59 If you are attempting to set up your modem router as a replacement for an ADSL gateway in your network the modem router cannot perform many gateway services For example the modem router cannot convert ADSL or cable data into Ethernet networking information NETGEAR does not support such a configuration Troubleshooting 103 N150 and N300 WiFi DSL Modem Routers Troubleshoot the Internet Connection lf your modem router cannot access the Internet check the DSL connection then the WAN TCP IP connection Troubleshoot the DSL Link lf your modem router is unable to access the Internet first determine whether the DSL link with the service provider is working The DSL LED indicates the state of this connection DSL LED Is Green If the DSL link LED is green the ADSL connection is good You can be confident that the service provider connected your line correctly and that your wiring is correct DSL LED Is Blinking Green If the DSL LED is blinking green your modem router is attempting to make an ADSL connection with the service provider The DSL LED turns green within several minutes If the DSL LED does not turn green disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being sure to use a microfilter on each telephone If the microfilter
85. ireless The Wireless Settings screen displays 6 From the Mode menu select Up to 54 Mbps The screen adjusts to display the WEP radio button 7 Inthe Security Options section select the WEP radio button The screen adjusts again to display the WEP options BASIC Home xDSL Wireless Network V Enable SSID Broadcast Enable Wireless Isolation Name SSID NETGEARS1 Region Europe Channel Auto v Mode Up to 54 Mbps v Internet Attached Devices Security Options None WEP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise Security Encryption WEP Authentication Type Automatic Encryption Strength 128 bit Security Encryption WEP Key Key1 Key 2 Key 3 Key 4 8 From the Authentication Type menu select one of the following types e Shared Key Clients can use only Shared Key authentication e Automatic Clients can use either Open System or Shared Key authentication Manage the WiFi Network Settings 55 N150 and N300 WiFi DSL Modem Routers 9 From the Encryption Strength menu select the encryption key size e 64 bit Standard WEP encryption using 40 64 bit encryption e 128 bit Standard WEP encryption using 104 128 bit encryption This selection provides higher encryption security 10 Specify the active key by selecting the Key 1 Key 2 Key 3 or Key 4 radio button Only one key can be the active key 11 Enter the value for the key e For 64 bit WEP enter 10 hexadeci
86. istence is enabled to prevent interference between WiFi Coexistence networks in your environment at the expense of the WiFi speed If no other WiFi networks are present in your environment you can clear the Enable 20 40 MHz Coexistence check box to increase the WiFi speed to the maximum supported speed Fragmentation Length The fragmentation length the default is 2346 CTS RTS threshold the default is 256 2346 2347 and the preamble mode the default is Long Preamble are reserved for WiFi testing and advanced configuration only Do not change these settings unless CTS RTS Threshold 1 2347 directed by NETGEAR support or unless you are sure what the consequences are Incorrect settings might disable the WiFi function of the modem router unexpectedly Preamble Mode Transmit Power You can lower the WiFi transmit power by selecting a value lower than 100 from Control the Transmit Power Control menu The setting of 100 allows the modem router to use the maximum WiFi transmit power to transmit WiFi packets Reducing the transmit power can save the power consumption for the modem router but also reduces the WiFi coverage If you want to ensure maximum WiFi coverage NETGEAR recommends that you leave the setting on the Transmit Power Control menu at 100 7 Click the Apply button Your settings are saved Set Up the Modem Router as a Wireless Repeater The modem router can function as a wireless repeater for an existing Wi
87. lds of the four panes on the ADVANCED Home screen Fea Description S Router Information Hardware Version The modem router model Firmware Version The version of the router firmware If you upgrade the router firmware on the modem router the version changes GUI Language Version The version of the router firmware If you upgrade the router firmware on modem router the version changes LAN Port The settings of the LAN port For information about how to configure the LAN settings see Manage the Modem Router s LAN IP Address on page 71 and Disable the Built In DHCP Server on page 74 MAC Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Ethernet LAN port Manage the Modem Router and Monitor the Traffic 90 N150 and N300 WiFi DSL Modem Routers Field Description UU IP Address The IP address that the Ethernet LAN port uses The default IP address is 192 168 0 1 DHCP Displays whether the DHCP server of the modem router is enabled for devices that are attached to the LAN Internet Port The settings of Internet port The Internet connection can run through the ADSL port with DSL service or through the WAN Ethernet port with cable or fiber service For information about how to configure the Internet settings see one of the following sections e Set Up Your Modem Router for DSL Service on page 15 e Set Up Your Modem Router for Cable or Fiber Service on p
88. le or fiber service If you install your modem router for cable or fiber service you cannot use the NETGEAR genie automatic setup utility Instead you must use the NETGEAR genie Setup Wizard For more information see Set Up Your Modem Router for Cable or Fiber Service on page 18 Note After installation and setup the NETGEAR genie Setup Wizard is always accessible either for an installation with cable or fiber service or for an installation with DSL service Whether you install your modem router for DSL service or for cable or fiber service you can always use the genie menus and screens to set up your modem router manually Before you start the setup process get your ISP information and make sure that the settings that are described here are specified for the computers and devices in the network When your Internet service starts your Internet service provider ISP typically gives you all the information that you need to connect to the Internet For DSL service you might need the following information to set up your modem router e The ISP configuration information for your DSL account e ISP login name and password e Fixed or static IP address settings Special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP login program on your computer to access the Internet When you start an Internet appl
89. m router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays Manage the Modem Router and Monitor the Traffic 88 N150 and N300 WiFi DSL Modem Routers ADVANCED Home Backup Settings Setup Wizard gt Setup Save a copy of current settings vy Administration Restore saved settings from a file Router Status Browse No file selected Attached Devices Set Password Revert to factory default settings Firmware Update gt Advanced Setup 6 Click the Erase button The configuration is reset to factory default settings When the reset is complete the modem router reboots This process takes about one minute AN WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the modem router View the Status and Statistics of the Modem Router gt You can view information about the modem router its broadband modem and ports and the status of the Internet connection and WiFi network In addition you can view traffic statistics for the various ports View Information About the Modem Router and the Internet Modem and WiFi Settings The ADVANCED Home screen displays router information the Interne
90. mal digits any combination of 0 9 A F The key values are not case sensitive e For 128 bit WEP enter 26 hexadecimal digits any combination of 0 9 A F The key values are not case sensitive To join the modem router s WiFi network a user must enter the key value for the key that you specified as the active key 12 Click the Apply button Your settings are saved 13 Make sure that you can reconnect over WiFi to the network with its new security settings If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network Manage the WiFi Radio The router includes an internal WiFi radio that broadcast a signal in the 2 4 GHz range By default the radio is on so that you can connect over WiFi to the modem router You might sometimes want to turn off the WiFi radio If you disable the WiFi radio you can still use an Ethernet cable for a LAN connection to the modem router Note If you want to disable the
91. modem router provides the option to disable the SIP ALG and the FTP ALG gt To change the default ALG settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays ADVANCED ADVANCED Home WAN Setup Setup Wizard v Setup WAN Preference Must use DSL WAN xDSL Setup Use port 2 as LAN internet Setup B Wireless Setup V Disable Port Scan and DoS Protection LAN Setup Respond to Ping on Internet Port gt Administration vV Disable IGMP Proxying Advanced Setup MTU Size in bytes 1492 NAT Filtering Secured Open _ Disable SIP ALG Disable FTP ALG VPN Passthrough IPSec Passthrough Enable Disable PPTP Passthrough Enable Disable L2TP Passthrough Enable Disable Manage the WAN and LAN Network Settings 70 N150 and N300 WiFi DSL Modem Routers 6 To disable the SIP ALG select the Disable SIP ALG check box The SIP ALG is enabled by default 7 To disable the FTP ALG select the Disable FTP ALG check box The FTP ALG is enabled by default 8 Click the Apply button You
92. nch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Firmware Update The Firmware Update screen displays ADVANCED Home Firmware Update Setup Wizard gt Setup Check for new version from the Internet Administration Locate and select the upgrade file on your hard disk Browse No file selected Router Status Attached Devices Upload Backup Settinas Set Password gt Advanced Setup 6 Click the Check button If new firmware is available the modem router finds and downloads the firmware 7 Click the Yes button Manage the Modem Router and Monitor the Traffic 82 gt 8 N150 and N300 WiFi DSL Modem Routers The modem router locates the firmware that was downloaded and begins the update A WARNING To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload
93. nection on page 29 e Check if your ISP is experiencing a problem it might not be that the modem router cannot connect to the Internet but rather that your ISP cannot provide an Internet connection Obtain an Internet IP Address If the modem router cannot access the Internet and the Internet LED is green see if the modem router can obtain an Internet IP address from the ISP Unless the modem router is assigned a static IP address the modem router requests an IP address from the ISP You can determine whether the request was successful using the web management interface To check the Internet IP address 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane check that the IP Address field shows a valid IP address lf the field shows 0 0 0 0 your modem router did not obtain an IP address from your ISP lf your modem router cannot obtain an IP address from the ISP the problem might be one of the following e Your Internet service provider ISP might require a login program Ask yo
94. net browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt IPv 6 The IPv6 screen displays 6 From the Internet Connection Type menu select Fixed The screen adjusts ADVANCED Home IPv6 Setup Wizard Internet Connection Type Fixed gt Setup gt Administration WAN Setup iPv6 Address Prefix Length v Advanced Setup Wireless Settings Default IPv6 Gateway Wireless Repeating Function Static Routes UPnP Primary DNS Server Secondary ONS Server LAN Setup IP Address Assignment Use DHCP Server Auto Config IPv6 Address Prefix Length IPv6 Filtering Secured Open 7 Configure the fixed IPv6 addresses for the WAN connection e IPv6 Address Prefix Length The IPv6 address and prefix length of the modem router WAN interface e Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the modem router s WAN interface Manage the Internet Settings Manually 40 N150 and N300 WiFi DSL Modem Routers e Primary DNS Server The primary DNS server that resolves IPv6 domain name records for the modem router e Secondary DNS Server T
95. nge the default password that you use to log in to the modem router with a more secure password This is the default password that you use to log in to the modem router with the user name admin Note This admin password is notthe password that you use for WiFi access The label on your modem router shows your unique WiFi network name SSID and password for WiFi access gt To change the password for the user name admin 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Install and Access the Modem Router and Its Network 24 N150 and N300 WiFi DSL Modem Routers The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Set Password The Set Password screen displays ADVANCED ADVANCED Home Set Password Setup Wizard gt Setup Old Password Set Password vy Administration Repeat New Password Router Status Attached Devices Administrator login times out after idle for 5 minutes Backup Settin Firmware Update gt Advanced Setup 6 Type the old password 7 Type the new password twice 8 To change the automatic login time out enter a new value in minutes in the field
96. nnect your computer to a yellow Ethernet port on the modem router The product package contains a yellow Ethernet cable Your computer connects to the modem router s LAN e WiFi Connect to the default WiFi network of the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password The password network key is on the product label Your computer or WiFi device connects to the modem router s WiFi network 10 Launch a web browser The NETGEAR genie automatic setup utility displays You are not yet connected to the Internet Do you want NETGEAR Genie to help 2 Yes No want to configure the Internet connection myself have saved the router settings in a file and want to restore the router to those settings If the NETGEAR genie automatic setup utility displays skip to Step 72 If it does not display do the following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the NETGEAR genie automatic setup utility displays skip to Step 72 If the NETGEAR genie automatic setup utility still does not display see Step 77 11 If the browser cannot display the web page do the following e Make sure that the computer is connected to one of the two LAN Ethernet ports or over WiFi to the modem router e
97. not Log In to the Modem Router 00 cece eee eens 103 Troubleshoot the Internet Connection 0 0 ccc eee eee 104 Troubleshoot the DSL Link 0 0 ccc ce eee ees 104 Htemet LED IS Of ccco4scecaceeceanndvareediwdetbeeensessengsascs 105 Obtain an Internet IP Address 0 0 0 ccc cc eect eens 105 Troubleshoot PPPoE or PPPOA 0 cc cece ccc cece teen eens 106 Troubleshoot Internet BrOWSING 06s caco2 ivedatudbbbaxetaendsodous 107 Changes Are NOt Saved i253 ssisecdsecdecda besedesueeseeadesavdadadas 108 Troubleshoot the WiFi Connectivity 0 0 e cece eee ee eens 108 Troubleshoot Your Network Using the Ping Utility 0 109 Test the LAN Path to Your Modem Router 0000 cece eee 109 Test the Path from Your Computer to a Remote Device 110 Appendix A Supplemental Information Factory Settings essesi sei s d go e ease da a da a s a a e AE a T baenees 112 Technical and Environmental Specifications 0 0 0 c eens 113 Hardware Overview of the Modem Router This manual describes the following models e NETGEAR N150 WiFi DSL Modem Router Essentials Edition Model D500 Provides a single antenna with WiFi connection speeds up to 150 Mbps e NETGEAR NS300 WiFi DSL Modem Router Essentials Edition Model D1500 Provides two antennas with WiFi connection speeds up to 300 Mbps In this manual both models are referred to as the modem
98. on of ADSL Manage the WAN and LAN Network Settings 63 N150 and N300 WiFi DSL Modem Routers e ADSL2 Legacy version of ADSL2 e ADSL2 ADSL2 provides the fastest downstream rates and can interoperate with ADSL2 and ADSL g dmt 7 Click the upper Apply button Your DSL mode changes are saved 8 From the Multiplexing Method menu select LLC based or VC based as indicated by your ISP 9 For the VPI type a number between 0 and 255 as indicated by your ISP The default setting is 8 10 For the VCI type a number between 32 and 65535 as indicated by your ISP The default setting is 35 11 Click the lower Apply button Your PVC changes are saved Change the WAN Connection Preference and Second Ethernet Port When you set up the modem router for cable or fiber Ethernet WAN service you must change the default WAN connection preference see Set Up Your Modem Router for Cable or Fiber Service on page 18 If you want to change the WAN connection preference use the information in this section The default WAN connection preference is to use the ADSL port for an Internet connection over DSL service With this option both Ethernet ports are available for LAN connections The other WAN connection preference is to use Ethernet port 2 for an Internet connection over cable or fiber service With this option only Ethernet port 1 is available for a LAN connection gt To change the WAN connection preference and assignment of
99. press the Power On Off button Connect a computer to the modem router by one of the following methods e Ethernet cable Use an Ethernet cable to connect your computer to a yellow Ethernet port on the modem router The product package contains a yellow Ethernet cable Install and Access the Modem Router and Its Network 19 9 10 11 N150 and N300 WiFi DSL Modem Routers Your computer connects to the modem router s LAN e WiFi Connect to the default WiFi network of the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password The password network key is on the product label Your computer or WiFi device connects to the modem router s WiFi network Launch a web browser The NETGEAR genie automatic setup utility displays You are not yet connected to the Internet Do you want NETGEAR Genie to help Yes No want to configure the Internet connection myself have saved the router settings in a file and want to restore the router to those settings If the NETGEAR genie automatic setup utility displays skip to Step 77 If it does not display do the following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the NETGEAR genie automatic setup utility displays skip to Step 77
100. ps v Security Options None WEP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise Security Options WPA WPA2 Enterprise WPA Mode WPA TKIP WPA2 AES RADIUS server IP Address RADIUS server Port 1812 RADIUS server Shared Secret Manage the WiFi Network Settings 53 N150 and N300 WiFi DSL Modem Routers 7 Inthe Security Options WPA WPAZ2 Enterprise section enter the settings that are described in the following table Field Description S From the WPA Mode menu select the enterprise mode e WPA2 AES WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA TKIP WPA2 AES security WPA TKIP WPA2 AES This type of security enables WiFi devices that support either WPA or WPA2 to join the modem router s WiFi network RADIUS server IP Address Enter the IPv4 address of the RADIUS server to which the WiFi network can connect RADIUS server Port Enter the number of the port on the modem router that is used to access the RADIUS server for authentication The default port number is 1812 RADIUS server Shared Enter the shared secret RADIUS password that is used between the Secret modem router and the RADIUS server during authentication of a WiFi user 8 Click the Apply button Your settings are saved 9 Make sure that you can reconnect over WiFi to the network with its
101. r 48 N150 and N300 WiFi DSL Modem Routers Manage the Basic WiFi Settings and WiFi Security You can view or change the basic WiFi settings and WiFi security The modem router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security You can find the preset SSID and password on the product label see Bottom Panel Product Label on page 10 IMPORTANT NETGEAR recommends that you do not change your preset security settings If you do decide to change your preset security settings make a note of the new settings and store the note ina safe place where you can easily find it Note If you want to change the modem router s WiFi settings use a wired connection to avoid being disconnected when the new WiFi settings take effect gt To view or change the basic WiFi settings l 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select Wireless The Wireless Settings
102. r changes are saved Manage the Modem Router s LAN IP Address The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The modem router s default LAN IP configuration is as follows e LAN IP address 192 168 1 1 e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses or if competing subnets use the same IP scheme gt To change the LAN TCP IP settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays Manage the WAN and LAN Network Settings 71 6 7 8 N150 and N300 WiFi DSL Modem Routers ADVANCED ADVANCED Home LAN Setup Wizard v Setup Device Name xDSL Setup LAN TCP IP Setup
103. r the IP address of the gateway Address The IP address of the gateway must be on the same LAN segment as the modem router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 9 Click the Apply button Your settings are saved and the static route is added to the table on the Static Route screen Manage the WAN and LAN Network Settings 77 N150 and N300 WiFi DSL Modem Routers Change a Static Route You can change an existing static route 2 To change a static route 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays In the Static Routes table select the radio button to the left of the route that you want to change Click the Edit button The screen adjusts Change the settings for the route For more information about the settings see Set Up a Static Route on page 76 Click the Apply button The route is updated in
104. router The chapter contains the following sections e Unpack Your Modem Router e Top Panel with LEDs e Back Panel with Ports DC Connector On Off Button and Antennas e Bottom Panel Product Label Note For more information about the topics that are covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time at downloadcenter netgear com You can check for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might need to update your firmware Note In this manual the terms wireless and WIFI are interchangeable 1 Actual data throughput and WiFi coverage will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate and WiFi coverage NETGEAR makes no express or implied representations or warranties about this product s compatibility with any future standards N150 and N300 WiFi DSL Modem Routers Unpack Your Modem Router Your package contains the following items ADSL filter varies by region Modem router N300 shown Phone cable Ethernet cable Power adapter varies by region Figure 1 Package contents for the modem router Your package might contain more items The filter or phone cable provided depen
105. router to its factory default settings see Return the Modem Router to Its Factory Default Settings on page 87 The following table shows the factory default settings Table 4 Factory default settings Feature etait Behavior connection and network LAN Wide area WAN MTU size network WAN Port scan and DoS protection Respond to ping on Internet port SIP ALG FTPALG Supplemental Information 112 N150 and N300 WiFi DSL Modem Routers Table 4 Factory default settings continued Feature Default Behavion See router a Operating mode e N150 WiFi DSL Modem Router Model D500 Up to 150 Mbps at 2 4 GHz e N300 WiFi DSL Modem Router Model D1500 Up to 300 Mbps at 2 4 GHz 1 Maximum WiFi signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical and Environmental Specifications Table 5 Modem router specifications Feature Description S UO Data and routing protocols TCP IP DHCP PPPoE PPTP IPoA DNS and UPnP Power adapter North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input All regions output 12V 0 5 ADC output ae 166 x 100 x 28 mm 6 5 x 3 9 x 1 1 in Weight N150 WiFi DSL Modem Router Model D500 131 g 0 29 Ib N300 WiFi DSL Modem Router Model
106. s Legacy mode This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 54 Mbps Up to 65 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 65 Mbps Up to 150 Mbps Performance mode This mode allows 802 11n 802 119 and 802 11b devices to join the network and allows 802 11n devices to function at up to 150 Mbps This mode is the default mode Note WPA PSK security supports speeds of up to 54 Mbps Even if your devices are capable of a higher soeed WPA PSK security limits their soeed to 54 Mbps N300 WiFi DSL Modem Router Model D1500 From the Mode menu select one of the following modes e Up to 54 Mbps Legacy mode This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 54 Mbps Up to 145 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 145 Mbps Up to 300 Mbps Performance mode This mode allows 802 11n 802 119 and 802 11b devices to join the network and allows 802 11n devices to function at up to 300 Mbps This mode is the default mode Note WPA PSK security supports speeds of up to 54 Mbps
107. s before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network Manage the WiFi Network Settings 52 N150 and N300 WiFi DSL Modem Routers Configure WPA WPA2 Enterprise WiFi Security Remote Authentication Dial In User Service RADIUS is an enterprise level method for centralized Authentication Authorization and Accounting AAA management To provide WPA WPA2 enterprise WiFi security the WiFi network that the modem router provides must be able to access a RADIUS server To configure WPA WPA2 enterprise security 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Wireless The Wireless Settings screen displays 6 In the Security Options section select the WPA WPA2 Enterprise radio button The screen adjusts again to display the WPA WPA2 enterprise options BASIC English Home Wireless Settings xDSL Wireless Network v Enable SSID Broadcast Enable Wireless Isolation Name SSID NETGEARSY1 Region Europe i Internet Attached Devices Channel Auto v Mode Up to 54 Mb
108. s are connected correctly you can connect all your telephones If disconnecting telephones does not result in a green DSL LED a problem with your wiring might exist If the telephone company tested the ADSL signal at your network interface device NID then wiring in your house might be of poor quality DSL LED Is Off or Internet LED is Off If the DSL LED is off the Internet LED is off or both are off disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being sure to use a microfilter on each telephone If the microfilters are connected correctly you can connect all your telephones If disconnecting telephones does not result in a green DSL LED check the following e Check that the telephone company made the connection to your line and tested tt e Verify that you are connected to the correct telephone line If more than one phone line is installed be sure that you are connected to the line with the ADSL service It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ 11 jack The modem router uses pins 2 and 3 Troubleshooting 104 N150 and N300 WiFi DSL Modem Routers Internet LED Is Off If the Internet LED is off the modem router cannot connect to the Internet Verify the following e Check that your login credentials are correct or that the information you entered for the ISP connection is correct see Manually Set Up the Internet Con
109. s as described in Jest the LAN Path to Your Modem Router on page 109 display If you do not receive replies do the following Check that the IP address of your modem router is listed as the default router in your computer If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Verify that the IP address of the modem router is listed as the default router Check that the network address of your computer the portion of the IP address specified by the netmask is different from the network address of the remote device lf your ISP assigned a host name to your computer enter that host name as the account name see Manually Set Up the Internet Connection on page 29 Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem but some additionally restrict access to the MAC address of a single computer connected to that modem In this case configure your modem router to clone or spoof the MAC address from the authorized computer see Manually Set Up the Internet Connection on page 29 Troubleshooting 110 Supplemental Information This appendix covers the following topics e Factory Settings e Technical and Environmental Specifications 111 N150 and N300 WiFi DSL Modem Routers Factory Settings You can return the modem
110. screen displays Manage the WiFi Network Settings 49 N150 and N300 WiFi DSL Modem Routers BASIC English Home xDSL Wireless Network IV Enable SSID Broadcast Enable Wireless Isolation Name SSID NETGEARS1 Region Europe Channel Auto v Mode Up to 300 Mbps v Internet Attached Devices Security Options None WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise Security Options WPA2 PSK Passphrase silenttrain866 8 63 characters or 64 hex digits 6 View or change the basic WiFi settings and security settings The following table describes the fields on the Wireless Settings screen Field Description S Wireless Network Enable SSID By default the modem router broadcasts its SSID so WiFi stations can detect the WiFi Broadcast name SSID in their scanned network lists To turn off the SSID broadcast clear the Enable SSID Broadcast check box Turning off the SSID broadcast provides additional WiFi security but users must know the SSID to be able to join the WiFi network of the modem router Enable Wireless By default the modem router allows communication between WiFi clients that are Isolation connected to its WiFi network Enabling wireless isolation might be a useful security measure if you use the modem router for a hotspot or other public WiFi network To enable wireless isolation select the Enable Wireless Isolation check box Name SSID The SSID is the WiFi network n
111. sword is password the LAN IP address is 192 168 0 1 which is the same as www routerlogin net and the DHCP server is enabled For a list of factory default settings see Factory Settings on page 112 Use the Reset Button CAUTION This process erases all settings that you configured in the modem router gt To reset the modem router to factory default settings 1 On the back of the modem router locate the Reset button POWER 12 DC RESET LAM Reset button Manage the Modem Router and Monitor the Traffic 87 gt N150 and N300 WiFi DSL Modem Routers Using a straightened paper clip press and hold the Reset button for eight seconds Release the Reset button The configuration is reset to factory default settings When the reset is complete the modem router reboots This process takes about one minute A WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the web management interface do not close the browser click a link or load a new page Do not turn off the modem router Erase the Settings CAUTION This process erases all settings that you configured in the modem router To erase the settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the mode
112. t port status and WiFi settings To view information about the modem router and the Internet modem and WiFi settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router Manage the Modem Router and Monitor the Traffic 89 N150 and N300 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays ADVANCED ADVANCED Home v Router Information v Internet Port Setup Wizard Hardware Version D1500 100PES A MAC Address 08 BD 43 64 BE DD Firmware Version V1 0 0 3_1 0 3PE gt Setup IP Address 100 168 100 147 GUI Language Version V 1 0 0 3_1 0 3 gt Administration Connection PPPoE LAN Port IP Subnet Mask 255 255 255 0 Advanced Setup MAC Address 08 BD 43 64 BE DC IP Address 192 168 1 1 Gateway IP Address 100 168 100 1 DHCP Server Enable Domain Name Server 100 168 100 1 xv Wireless Settings xDSL Firmware Version 4926dc02 Name SSID NETGEAR91 Modem Status Link Down Region Europe Down Stream Connection Speed Channel UpStream Connection Speed Wireless AP VPI 8 VCI 35 Broadcast Name The following table describes the fie
113. ter Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection Note Follow the directions that your IPv6 ISP gave you gt To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays Manage the Internet Settings Manually 37 N150 and N300 WiFi DSL Modem Routers Select ADVANCED gt Advanced Setup gt IPv6 The IPv6 screen displays From the Internet Connection Type menu select 6to4 Tunnel The screen adjusts ADVANCED ADVANCED Home IPv6 Gx ELTE Setup Wizard Internet Connection Type 6to4 Tunnel gt Setup gt Administration Remote 6to4 Relay Router Auto Static IP Address v Advanced Setup Wireless Settings Wireless Repeating LAN Setup Function i Router s IPv6 Address On LAN Static Routes UPnP IP Address Assignment Use DHCP Server Auto Config Use This Interface ID 0000 10000 0000 0000 IPv6 Filtering Secured Open The modem router automatically detects the information in the Router s IPv6 Address On LAN field This field
114. ter for an uplink WiFi network 1 Launch an Internet browser from a computer or WiFi device that is connected to the network of the router to be the repeater 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Wireless Repeating Function The Wireless Repeating Function screen displays Manage the WiFi Network Settings 60 N150 and N300 WiFi DSL Modem Routers ADVANCED Home Wireless Repeating Function x Cancel Setup Wizard gt Setup Enable Wireless Repeating Function DHCP mode will be set to none if the repeater is enabled TET Uplink Router SSID Check gt Administration v Advanced Setup Security Options None WEP WPA PSK TKIP WPA PSK AES WPA2 PSK AES WPA2 PSK TKIP Wireless Settings 6 Select the Enable Wireless Repeating Function check box 7 Click the Check button The modem router checks for available WiFi networks The Wireless Repeating Function screen adjusts to show the detected WiFi networks ADVANCED Home Wireless Repeating Function x Cancel Setup Wizard gt Setup V Enable Wireless Repeating Function DHCP mode will be set to none if the repeater is enabled
115. terlogin com A login screen displays 3 Enter the user name and password for the modem router Manage the WAN and LAN Network Settings 74 N150 and N300 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays 6 Clear the Use Router as DHCP Server check box 7 Click the Apply button Your settings are saved 8 Optional If you disable the DHCP server and no other DHCP server is available on your network set your computer IP addresses manually so that they can access the modem router Set Up and Manage Static Routes Static routes provide detailed routing information to your modem router Typically you do not need to add static routes You must configure static routes only for unusual cases such as multiple modem routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case e Your primary Internet access is through an ADSL modem to an ISP e You use an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 0 100 e Your company s network address is 134 177 0 0 When you first configured your modem router two implicit static routes were created A default route was created
116. the speed on the DSL line and is not providing a DSL connection Hardware Overview of the Modem Router 8 N150 and N300 WiFi DSL Modem Routers Back Panel with Ports DC Connector On Off Button and Antennas The following figure shows the ports connection and buttons on the back panel of the modem router Ethernet LAN port 1 Ethernet LAN port 2 or WAN port Reset button Power Power On Off button connector _ POWER 12 DC RESET LAM Ly Pale tA Pa ADSL Figure 3 Modem router back panel N300 shown Although you can swivel the antennas of the N300 WiFi DSL Modem Router Model D1500 in any direction for best performance NETGEAR recommends that you position the antennas perpendicular that is at a 90 degree angle to each other 90 degree angle X snang angle Pa amer a Figure 4 Recommended antenna angle Hardware Overview of the Modem Router 9 N150 and N300 WiFi DSL Modem Routers Bottom Panel Product Label The product label on the bottom panel of the modem router lists the WiFi login information serial number and MAC address of the modem router Figure 5 Modem router product label Hardware Overview of the Modem Router 10 Install and Access the Modem Router and Its Network This chapter describes how you can install and access the modem router and its network The chapter contains the following sections Position Your Modem Router Before You
117. them that you need only your DSL user name and password you do not need support Install and Access the Modem Router and Its Network 15 gt N150 and N300 WiFi DSL Modem Routers Cable the Modem Router for DSL Service and Access the Modem Router The following figure shows the cabling of your modem router for DSL service Figure 7 Modem router cabling for DSL service To connect your modem router to a DSL service 1 2 3 Unplug your DSL modem s power leaving the DSL modem connected to the wall jack for your Internet service If your DSL modem includes a battery backup remove the battery Install an ADSL microfilter between the phone line and the phone The product package contains an ADSL microfilter Use a phone cable to connect the microfilter to the gray ADSL port on the modem router The product package contains a phone cable Plug in and turn on your DSL modem If your DSL modem includes a battery backup reinsert the battery Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED to light solid green which takes about 17 seconds If the Power LED does not light press the Power On Off button Install and Access the Modem Router and Its Network 16 N150 and N300 WiFi DSL Modem Routers 9 Connect a computer to the modem router by one of the following methods e Ethernet cable Use an Ethernet cable to co
118. tions to manually set up the Internet connection e Specify an Internet Connection Without a Login on page 29 e Specify an Internet Connection That Uses a Login and PPPoE Service on page 31 e Specify an Internet Connection That Uses a Login and PPPoA Service on page 34 Specify an Internet Connection Without a Login If you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP gt To view or specify the Internet connection settings without a login 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Internet The Internet Setup screen displays 6 In the Does your Internet connection require a login section select the No radio button The screen adjusts Manage the Internet Settings Manually 29 N150 and N300 WiFi DSL Modem Routers gt t up Test Does your Internet connection require a login Internet o Wireless SNo Attached Devices Account Name if Required Domain Name if Required Internet IP Address Get Dynamic
119. tive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane check that the IP Address field shows a valid IP address and that the Connection field shows PPPoE or PPPOA In the Internet Port pane click the Connection Status button The Connection Status screen displays Check the following e The Connection Status field shows Connected e The Connection Time field does not show 00 00 00 If all of the information is correct your PPPoE or PPPoA connection is working If your PPPoE or PPPoA connection does not function attempt to reconnect 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com Troubleshooting 106 N150 and N300 WiFi DSL Modem Routers A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane click the Connection Status button The Connection Status screen displays 7 Click the Connect button The modem router attempts to reconnect lf you cannot connect after several minutes you might be using an incorrect
120. to be used for the IPv6 address of the modem router s LAN interface If you do not specify an ID here the modem router generates one automatically from its MAC address 12 Optional Change the NAT filtering mode e Secured In secured mode the modem router inspects both TCP and UDP packets e Open In open mode the modem router inspects UDP packets only This is the default mode 13 Click the Apply button Your settings are saved Manage the MTU Size The maximum transmission unit MTU is the largest data packet a network device transmits MTU Concepts When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Manage the Internet Settings Manually 45 N150 and N300 WiFi DSL Modem Routers Leave the MTU unchanged unless one of these situations occurs e You experience problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only p
121. tup Wizard v Setup Device Name xDSL Setup LAN TCP IP Setup Internet Setup IP Address Wireless Setup IP Subnet Mask WAN Setup F Use Router as DHCP Server Starting IP Address gt Administration Ending IP Address gt Advanced Setup 6 Make sure that the Use Router as DHCP Server check box is selected This check box is selected by default 7 Specify the range of IP addresses that the router assigns a Inthe Starting IP Address field type the lowest number in the range This IP address must be in the same subnet as the modem router By default the starting IP address is 192 168 1 2 b In the Ending IP Address field type the number at the end of the range of IP addresses This IP address must be in the same subnet as the modem router By default the ending IP address is 192 168 1 254 8 Click the Apply button Your settings are saved Disable the Built In DHCP Server By default the modem router functions as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the modem router You can use another device on your network as the DHCP server or specify the network settings of all your computers gt To disable the built in DHCP server 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www rou
122. ur ISP whether they require PPP over Ethernet PPPoE or some other type of login e If you selected a login program the service name user name or password might be incorrectly set For more information see Troubleshoot PPPoE or PPPoA on page 106 Troubleshooting 105 gt gt N150 and N300 WiFi DSL Modem Routers Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name For more information see Manually Set Up the Internet Connection on page 29 If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device and ask them to use the modem router s MAC address Configure your modem router to clone your computer s MAC address For more information see Manually Set Up the Internet Connection on page 29 Troubleshoot PPPoE or PPPoA lf you use a PPPoE or PPPOA connection to your ISP make sure that the connection works To verify that your PPPoE or PPPoA connection is working 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensi
123. use the NETGEAR genie automatic setup utility to detect the DSL connection and automatically set up the modem router see Set Up Your Modem Router for DSL Service on page 15 If you are technically experienced and are sure of the correct DSL mode multiplexing method and virtual circuit number for the virtual path identifier VPI and virtual channel identifier VCI you can change those settings NETGEAR recommends that you enter the multiplexing method VPI and VCI only if your ISP gave you this information gt To view or change the DSL setup 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt ADSL Settings The xDSL Setup screen displays Physical WAN Type Internet Wireless p OSL Mode Attached Devices gt Apply gt PVC Settings Multiplexing Method LLC BASED v 8 35 The selection from the Physical WAN Type menu is fixed at ADSL2 6 From the DSL Mode menu select the DSL mode that your ISP provided you e Auto The modem router detects the DSL mode automatically This is the default setting e ADSL g dmt Legacy versi
124. x By default the Disable IGMP Proxying check box is selected and IGMP proxying is disabled 7 To disable VPN pass through for one or more protocols select the corresponding Disable radio buttons in the VPN Passthrough section By default the VPN pass through is enabled for all protocols 8 Click the Apply button Your changes are saved Manage NAT Filtering Network Address Translation NAT determines how the modem router processes inbound traffic Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from working Open NAT provides a much less secured firewall but allows almost all Internet applications to work Secured NAT is the default setting gt To change the default NAT filtering settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net or http www routerlogin com Manage the WAN and LAN Network Settings 68 N150 and N300 WiFi DSL Modem Routers A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays ADVANCED ADVANCED Home WAN Setup Setup Wizard
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