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GV-Hot Swap DVR System V5

1. 00n000naan EE Ne EE SE NEE 13 CSC Eet 2 3 1 4U 20 Bay Models 000naanaaannaann DE DEEN SE 14 2 3 1 1 GV 5016H V5 EE WEE A 2 3 1 2 GV 1480H GV 1240H GV 1120H V5 DEN Gaeren He 2 3 1 4 GV 800H V5 EE EE 17 23 1 5 GEV VIBE TE PETAI T E E 2 3 1 6 GV Hot Swap Recording Server HS gd NAEP EE 18 2 3 2 4U 8 4 Bay ENK Boot GOV TON VO esnemsctencnseceiensen RE REESEN 19 2 3 2 2 GV 1480H GV 1240H GV 1120H V5 cece 20 2 3 2 3 GV 900H V5 geen EE ETNA TERR PREE Zager PIV EE EEN DEE EEN 23 2 3 2 6 GV Hot Swap Recording Server Gvstem 20 3 3 3 9 3 10 3 14 2 3 3 3U 16 8 Bay Models aces eciecteceetccacrnriaremscrnoiaciladeraiaceniiacmnranesaracaieerediine AJo ER el EEN Ee 2 3 3 2 GV 1480H GV 1240H GV 1120H VE 2D Adaa OVAA V steed ined eee Zoot E e VI nn Erde CC ONY RH VI cerctascicctesnccanenseranteasnsdoucons AE E 2 3 2 6 GV Hot Swap Recording Server elem ee EE Chapter 3 Getting Slane eis LD SE Ee E 3 1 1 Connecting to 2 MEHR eiieebtegeegeed tege Seege eege AE Sege genge Toming on det E e EE a toa meneanse d Installing the Hard Drive cccsecceeeeeeceeeeeeeeeeees DE tee 3 3 1 4U 20 Bay and 3U 16 8 Bay a EC 3 3 2 4U 8 4 Bay Modelen OF Formatting the Hard Drive eegen EEN Adding the Hard Drive to the Recording Hab NEEN A Setting Up On Screen LED Panel occ ccteecarmesesceuecxeceasacsineeonecwtooensienensexeud
2. 3 DND RW Drive Activity LED 9 HDD Group A Built in GV IR Remote Control 11 HDD Group C Receiver ES Powers o Poceo D Overview 2 1 1 2 8 Bay Models HDD 3 HDD 4 HDD 2 HDD 5 HDD 1 HDD 6 5 25 DVD RW Drive Figure 2 2 For details on the other features of the front panel see Figure 2 1 2 1 1 3 4 Bay Models HDD 1 HDD2 HDD3 HDD 4 5 25 DVD RW Drive Figure 2 3 For details on the other features of the front panel see Figure 2 1 L GeoVision 2 1 2 AU 16 8 Bay Models 2 1 2 1 16 Bay Models Figure 2 4 No Name No Name 4 DVD RW Drive Reset Button l _ LED Panel 2 DVD RW Drive Activity LED See 2 2 LED Panel View for details 7 3 DvD jectbuton In Hooe ES Built in GV IR Remote Control 11 HDD Group C Receiver Power Button HDD Group D 2 1 2 2 8 Bay Models DVD RW Drive HDD 1 HDD 2 HDD 3 HDD 4 GeoVision we HDD 5 HDD 6 HDD 7 HDD 8 Figure 2 5 For details on the other features of the front panel see Figure 2 4 D Overview 2 2 LED Panel View A LED panel on the front door provides a quick indication of the activity status of hard disk drives Note the panel design and function vary from model to model 2 2 4 4U 20 Bay 3U 16 Bay Models Figure 2 6 LED Description 7 Power LED The LED shines when the power is on HDD Activity LED The LED shines when the HDDs are writing or reading data HDD Group
3. System Monitoring and Recovery Power Restoration Power restored after AC power loss Monitori Two independent Watchdogs onitorin Hardware Watchdog Software Watchdog Recovery DVD Automatic system rebuild Alarm Sensor Input 16 inputs Motion Detection 32 channels Peripheral Devices GV 5016H GV 1480H GV 1240H GV 1120H GV 900H GV 800H V5 Audio Input RCA 8 16 32 ports Audio Microphone In Mini stereo jack Audio Output Mini stereo jack TV Output RCA RS 485 for PTZ Control 2 pin terminal Note 1 RCA TV output is only available for GV 1480H GV 1240H GV 1120H V5 models 2 RS 485 for PTZ Control is only functional for GV 1480H GV 1240H GV 1120H GV 900H GV 800H V5 models 82 Networking Type Environment Operating Temp Physical Color 3U Dimensions W x H x D NN Me 20 bay 8 bay 19 4 Kg 42 7 Ib 1 kg 2 2 Ib 4 bay 15 7 Kg 34 5 Ib 1 kg 2 2 Ib 4U Net Weight Language 8 4 bay _ 20 bay _ 16 bay Specifications 0 45 C 32 113 F TCP IP LAN WAN Internet Modem Dial up Modem to Modem ISDN 0 80 RH non condensing Black Silver Black 483 x 178 x 660 4 mm 19 x 7 x 26 in 483 x 178 x 528 mm 19x 7x 21 in 483 x 132 5 x 650 mm 19 x 5 2 x 25 5 in 483 x 132 5 x 580 mm 19 x 5 2 x 22 8 in 24 kg 52 8 Ib 1 kg 2 2 Ib 20 bay 16 8 bay 8 4 bay 16 bay 19 Kg 41 8 lb 1 kg 2 2 lb 8 bay 18Kg 3
4. 1 The feature marked with gt is only available on GV 5016H V5 32 Ch model 2 Toconnect two monitors use ports No 6 No 8 or No 9 Note the DVI D output No 8 only supports the digital signal and it can be only connected to a monitor with a DVI connector 2 3 1 2 GV 1480H GV 1240H GV 1120H V5 Figure 2 10 No Name Ethernet Port DVI Video 1 16 amp TV Out DVI Audio 1 16 DVI Video 17 32 amp TV Out DVI Audio 17 32 UO and RS 485 Terminal Block RJ 11 Port Note The feature marked with x is only available on GV 1480H 32 Ch GV 1240H 32 Ch GV 1120H V5 32 Ch For details on other features of the motherboard and power supply on the rear panel see Figure 2 9 15 L GeoVision 2 3 1 3 GV 900H V5 Figure 2 11 No Name No Name Ethernet Port I O and RS 485 Terminal Block DVI Video 1 16 with Audio 1 8 RJ 11 Port Note The feature marked with is only available on GV 900H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 9 2 3 1 4 GV 800H V5 Figure 2 12 No Name No Name Ethernet Port I O and RS 485 Terminal Block DVI Video 1 16 and Audio 1 4 RJ 11 Port Note The feature marked with is only available on GV 800H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 9 17 L GeoVision 2 3 1 5 GV NVRH V5 I O Terminal Bl
5. 2 GeoVision O The Vision of Security GV Hot Swap DVR System V5 User s Manual med mme DVRHV5 UM E L GeoVision 2012 GeoVision Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of GeoVision Every effort has been made to ensure that the information in this manual is accurate GeoVision Inc makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein Listed Product including appearances and images are samples and for reference only Features and specifications are subject to change without notice GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8 797 8335 http www geovision com tw Trademarks used in this manual GeoVision the GeoVision logo and GV series products are trademarks of GeoVision Inc Windows and Windows XP are registered trademarks of Microsoft Corporation April 2012 L GeoUision User s Manual for GV Hot Swap DVR System V5 Welcome to the GV Hot Swap DVR System V5 User s Manual The Manual provides an overview of the 3U 4U GV Hot Swap DVR System V5 and its accessories It also includes the instructions to guide you through the installation and use
6. User s Select Skin Style Administrative Rights Customize Features z Backup MultiCam Settings vm OF Restore Defaults ez Backup Remote AP Settings SCH Figure 4 1 68 ry DVR Health Analysis 2 Select Backup MultiCam Settings or Restore Defaults and select Backup Current System This dialog box appears Ze Fast Backup amp Restore MultiCam System Fast Backup amp Restore Digital Surveillance System s Settings Please choose one ofthe selections below User s Administrative General Rights Schedule POS Y Vyiegand Network Figure 4 2 3 Press the Next Step button to back up all your system settings The Save As dialog box appears 4 Select the destination drive to store the backup file When the backup is complete this message Successfully Backup MultiCam System Settings will appear 69 L GeoVision 4 2 System Log Please provide the sys mdb files of system log The files by default are saved at D GV folder database If you have modified the default location you can check the path by the following steps 1 Click the Configure button on the Main System select System Configure and then select System Log Setting This dialog box appears System Log Setting General Event Monitor Event Counter Event LoginfLogout Event Jl Pos Event Interval of Motion Evert DU Ger Interval of Input Event 60 Sec Default video Player Monitor Table MiewLog POS Tab
7. 3rd Party IP Cameras Support Live Viewing Single live view multi channel live view live view multi channel live view Recording Yes up to 128 channels Protocol HTTP HTTPS TCP UDP SMTP UPnP DynDNS RTSP PSIA ONVIF Yes for Active connection lost passive connection lost USB protection key E Mail Notification removed recycling of recorded video start keep days operation motion detection disk full disk error I O trigger recording failure disk removed Czech Danish English French German Hebrew Hungarian Italian Biet Japanese Polish Portuguese Russian Serbian Simplified Chinese Spanish Traditional Chinese 85 L GeoUision HDD Capacity The amount of time GV Hot Swap Recording Server System can record before recycling begins is listed below HDD capacity HDD Capacity Amount of time each model can Frame Resolution Bitrate required for for each model record before recycling begins Rate recording 128ch 4 bay 8 TB 8 TB 5 3TB 36hrs 8 bay 16 TB 16 TB 5 3TB 3 days 1 3 MP 30 fps 5 3 TB per 24 hr 16 bay 32 TB 32 TB 5 3TB 6 days 20 bay 40 TB 40 TB 5 3TB 7 days 12 hrs 4 bay 8 TB 8 TB 9 3TB 20hrs 2 0 MP 30 fps 8 bay 16 TB 16 TB 9 3 TB 1 day 17 hrs 9 3 TB per 24 hr 16 bay 32 TB 32 TB 9 3TB 3 days 10 hrs 20 bay 40 TB 40 TB 9 3TB 4days 7 hrs 4 bay 8 TB 8 TB 7 9TB 24hrs 8 bay 16 TB 16 TB 7 9TB 2 days 6 hrs 3 0 MP 20
8. DVD Refer to 3 14 1 Recovery DVD 4 Ifthe problem persists replace a hard disk drive GV Hot Swap DVR V5 suffers virus attack GV Hot Swap DVR V5 is designed and optimized for Windows XP platform It may be vulnerable to newly created worms and exploits that attack any of the underlying operating system s previously undocumented flaws If your GV Hot Swap DVR V5 suffers virus attack try rebuilding the operating system and GV System Software by using the Recovery DVD Refer to 3 14 1 Recovery DVD GV Hot Swap DVR V5 has video and or audio lost If your GV Hot Swap DVR V5 fails to show video audio or both try these steps 1 Check the video audio connection Make sure one end of the D type video audio cable is securely connected to the video audio device and the other end to the video audio port of the GV Hot Swap DVR V5 2 Make sure the video audio device is turned on 3 Switch the cable from the functional channel to the non functional channel and vice versa If the previously non functional channel is now able to deliver video audio you should check the video audio device itself and its related cables The screen image appears distorted or jitters If the screen image seems to be distorted jitter or not to look right try these steps 1 Make sure the video standard in your country matches the setting in the GV Hot Swap DVR V5 Refer to 3 14 2 Configuring the GV Hot Swap DVR V5 for PAL after Recovery 2 Make sure the
9. GV Hot Swap Recording Server System 3 13 1 GV Keyboard The GV Keyboard is designed to operate the GV Hot Swap DVR V5 exclusively Using the USB cable supplied with the GV Keyboard plug one end into the GV Keyboard and the other end into any of the USB ports on the back of the GV Hot Swap DVR V5 you can operate the Keyboard immediately without installing any drivers For details on the GV Keyboard find the nstallation Manual included in its own package USB Cable USB Port r gt m ae n TE kV GV Hot Swap DVR V5 GV Keyboard Back Panel Figure 3 44 Note The back panel of GV Hot Swap DVR V5 is subject to change without prior notice 59 L GeoUision After the GV Hot Swap DVR V5 starts up the Keyboard controller dialog box will automatically appear and start service The dialog box will run in the background and closing the dialog box will cause GV Keyboard to disconnect Keyboard amp Joystick Siz E GVKE 1 K 3 E FIF2 F3 FH F5 FOF F8 amp ID Name startup type PTZ Speed Monopoly mode Device 1 Device 2 Device 3 Device 4 Device 5 Device b Device Ff Device Hr Keyboard amp Joystick Figure 3 45 3 13 2 GV IR Remote Control The GV IR Remote Control provides easy control of the GV Hot Swap DVR V5 Its receiver is built in all 4U 20 bay and 3U 16 8 bay models and for 4U 8 4 bay models the receiver should be plugged into a
10. L GeoVision Quit 2011 01 Figure 3 50 5 Click the Recovery button 6 The message Are you sure you want to recover your system This process will delete all data on your C drive appears Click Yes Recover process 4 x Are you sure you want to recover your system This process will delete all data on your C drive e Je Figure 3 51 64 E Getting Started 7 This message box appears when the recovery begins ita Windows System32 cmd exe Formatting Disk 2000 Recovering Your System Images Tool for Windows Copyright lt C Microsoft Corp All rights reserved Nersion 6 1 7668 16385 3 Applying progress Figure 3 52 8 When the recovery is complete the message The system has been recovered successfully will appear Manually remove the DVD and then click OK Notice aaa The system has been recovered successfully Figure 3 53 65 2 66 L GeoVision 3 14 2 Configuring the GV Hot Swap DVR V5 for PAL after Recovery The default video standard of the Recovery DVD is set to NTSC If the video standard in your country is PAL remember to configure the GV Hot Swap DVR V5 for PAL after using the Recovery DVD 1 Click the Configure button point to A V Setting and then select Video Source GW 1240 1 2 3 4 s5 6 7 8 9 10 14 12 13 14 15 16 Figure 3 54 In the Video Standard field select PAL from the drop down list and click OK Vi
11. Log sys mdb e Computer System Processor information of HTML file e Computer System Drives information of HTML file e Computer System Voltage Temperature and Fans information of TXT file e Health Analysis Form 73 L GeoUision Chapter 5 Troubleshooting GV Hot Swap DVR V5 is designed for durability However should problems occur following the procedures here can help determine the cause A portable 2 5 HDD connected to the GV Hot Swap DVR V5 front panel cannot be detected When the portable 2 5 HDD connected to a GV Hot Swap DVR V5 cannot be detected try this step Use a dual head USB cable and insert both heads to the USB ports on the GV Hot Swap DVR V5 front panel as illustrated below 4U 20 Bay Models Figure 5 1 74 E Troubleshooting GV Hot Swap DVR V5 won t turn on If your GV Hot Swap DVR V5 won t turn on or you don t hear a startup sound or any fan or drive noise try these steps 1 Make sure that you switch on the AC power on the rear panel Only for 4U 20 8 4 bay models 4U 20 Bay Models 4U 8 4 Bay Models waa Ya Ys ene e em seze ozo ezes ka Off On On Off FOR FULL RANGE wich SuvuuUUUEEEUsSS Figure 5 2 Figure 5 3 2 Make sure that the power cord is properly connected to both GV Hot Swap DVR V5 and power outlet If you are using a power strip make sure that the strip is powered on 3 Ifthe problem persists consult yo
12. and the other end to Network Note The monitor you use must be capable of having a screen resolution of 1280 x 1024 and display color of 32 bits 29 L GeoVision 3 1 1 Connecting to 2 Monitors To connect to 2 monitors connect the monitors to 2 of the 3 ports labeled below on the back panel of the GV Hot Swap DVR V5 Here we use the 4U 20 bay model as the example VGA Monitor Output G gt i 5 a 4 y d ss d a lt ea fe eo ee ET E VE HDMI Monitor Output Figure 3 2 To install other required equipment follow the steps in 3 7 Basic Installation 30 D Getting Started 3 2 Turning on the Power Once the above hardware is properly connected it is the time to turn on the GV Hot Swap DVR V5 To turn on the power follow these steps 1 Turn on the monitor Power On Figure 3 3 2 Turn on the AC power switch on the rear panel Only for 4U 20 8 4 bay models 4U 20 Bay Models Power Switch Figure 3 4 4U 8 4 Bay Models Power Switch VTaVa T Tara Ona o2 r in r le FOR FULL RANGE Figure 3 5 31 L GeoVision 3 Turn on the main power switch on the front panel 4U 20 Bay and 3U 16 8 Bay Models Power Button Et Par Uh 9 A 868 CDSA Af te ORS e e e Se mm RSR emm li RS Figure 3 6 4U 8 4 Bay Models Power Button Figure 3 7 The GV Hot Swap DVR V5 will run a seri
13. are placed in separate rooms Example Camera 1 Camera 2 Camera 3 and Camera 4 are assigned for pop up alert on both Monitor 1 and Monitor 2 When the four cameras are triggered at the same time they will show up simultaneously on both Monitor 1 and Monitor 2 57 L GeoUision 3 12 5 Setting Live View with Pop up Alert You can set a different live view mode with pop up alert together for each monitor When alert events occur the live video of the associated camera will pop up on the assigned monitor to replace its live view mode 1 To configure live view mode follow the instructions in 3 12 2 Setting Live View 2 Toconfigure pop up alert in the upper left column click Event Popup Figure 3 43 appears 3 Configure Motion Trigger I O Trigger Popup Dwell Time and Popup Interruption Interval for each monitor For details see 3 12 4 Setting Pop up Alert 4 Click the Matrix icon and return to Figure 3 42 Ensure the Live Mode option is selected 5 Click OK The live view mode you configured for each monitor is displayed 6 Start monitoring When alert events occur the associated camera will pop up on the desired monitor 58 E Getting Started 3 13 Extended Installation Beyond basic installation the GV Hot Swap DVR V5 package provides the following accessories to make your unit even more powerful and convenient e G V Keyboard e GV IR Remote Control Note Extended Installation is not supported for
14. are writing or reading data HDD 1 8 LEDs The LEDs of HDD 1 8 shine when the power is on The LED shines and the system sounds on if one fan 4 system Alert LED stops or the GV Hot Swap DVR V5 is overheated Press this button to silence the alarm when the System 5 Alarm Mute Button Alert LED shines and the system sounds 6 HDD Power LED White The LED shines white after the HDD is installed HDD Activity LED Blue The LED shines blue if the HDD is reading or writing data Note The HDD Activity LED No 7 only shines if the installed HDD is SATA II 13 L GeoVision 2 3 Rear View 2 3 1 AU 20 Bay Models 2 3 1 1 GV 5016H V5 sg i k Ser ES ry i 4 ae Ze Tf pa Zap Oa d pace el Eege ei 3 ig N d a i SIE Wl 1 E T Ae 2 KR 3 e J d I j d E A N E i WZ E a 7 i f E H El i K D z i lm E St KL bg l eu ISS f ege a d kk S a A Em Gl GE GP Ga 60 Gd OF Figure 2 9 No Name No Name 1 1 1 1 AC Power Switch 13 Rear RIL Pot Oooo 4 esata Lg AudioLineOutPot 6 HDMI Pot Lg EthemetPot o LFH Audio and Video 1 16 S PDIF Port DVI DL Output 19 DVI D Signal Only EN VGA Monitor Output 20 LFH Audio and Video 17 32 10 USB 3 0 Port x 2 Ethernet Port RJ 11 Port VO and RS 485 Terminal Block The RS 485 ports are not functional on GV 5016H V5 Center Subwoofer Port Note
15. been damaged from exposure under circumstances which is over weatherproof specification of the product an Act of God or improper use of any electrical source or the connection to other products not recommended for interconnection by GeoVision c Products have defects or damage caused due to computer virus attack internet or technical issues d Products serial number have been removed defaced or altered e Products have been sold by an unauthorized distributor or retailer or f The system case including GV Hot Swap DVR System GV Storage System and GV NVR System Lite has been opened Disclaimer of Warranties Except as specified in these Warranties all express or implied conditions representations and warranties including without limitation any implied warranties or condition of merchantability fitness for a particular purpose non infringement satisfactory quality non interference accuracy of informational content or arising from a course of dealing law or trade practice are hereby excluded to the extent allowed by applicable law and are expressly disclaimed by GeoVision To the extent implied warranties cannot be excluded such warranties are limited in duration to the express warranties period Because some states 89 L GeoVision or jurisdictions do not allow limitations on how long implied warranties lasts the above limitation may not apply These warranties give customers specific legal rights and customer
16. field should display Standby Driver MediaManTools Driver CH Driver D Driver E Free Space 508 04 MB Free Space 14 50 GB Free Space 33 56 GB Total Space 3 91 GB Total Space 19 52 GB Total Space 39 07 GB Status Unused Status Standby C Display details C Display details C Display details Driver EA Free Space 2 77 GB Total Space 41 46 GB Status Unused C Display details Figure 3 26 6 To add another formatted hard drive for storage repeat the above steps For the details on using Hot Swap HDD Tool see Hot Swap Recording Chapter 11 DVR User s Manual on the Surveillance System Software DVD or GV Desktop lt Program button lt User Manual 42 D Getting Started 3 6 Setting Up On Screen LED Panel For GV Hot Swap DVR V5 a LED panel on the screen provides a quick indication of the activity status of hard disk drives 000000000 000000000 Figure 3 27 LED Color Description o No HDD is assigned to this LED ra S GV System is not started A HDD is assigned to this LED Flashing Green GV System is recording Flashing Red The HDD is recycling 1 On the GV Desktop click the Programs button and then select Hot Swap HDD Tool 2 Click Tools on the menu bar and select Setup LED Panel This dialog box appears Setup LED Panel LEO Panel always stays on top Synchronize the LED Panel with the LED Device on Gw Hot Swap DVR COM Port CO
17. on screen LED panel is not available for GV Hot Swap Recording Server System D Getting Started 3 Replacing the Hard Drive You can replace the hard drive in the Hot Swap Drive Bay without shutting down the GV Hot Swap DVR V5 Steps to replace the hard drive may vary from models to models Be sure to identify your model before replacing the hard drive 3 7 1 AU 20 Bay and 3U 16 8 Bay Models 1 o w PY Make sure the HDD Activity LED No 2 Figure 2 4 is off Slide the release latch to the right The drawer handle pops up Pull out the drawer slightly and wait until the hard drive spins down Pull out the drawer completely remove the hard drive and then mount a new one screw the hard drive and make sure all screw heads flush with the surface Put the drawer back in the drive bay and slide the release latch again 3 7 2 4U 8 4 Bay Models 1 soo S SS Do not turn off the power of the drive bay before you replace the hard drive Turn the safety lock to the OPEN position see Figure 3 11 Push the safety lock The drawer handle pops up Lift the handle pull out the drawer slightly and wait until the hard drive spins down Pull out the drawer completely remove the hard drive and then mount a new one Put the drawer back in the drive bay Push the drawer handle back and turn the safety lock to the LOCK position 45 L GeoVision 3 8 Configuring the IP Address GV Hot Swap DVR V5 and GV
18. printers Add a device Programs Uninstall a program 8 Te D Figure 3 30 View by Category User Accounts W Add or remove user accounts Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display 4 Under Connections select the Local Area Connection you want to configure KL e SS Control Panel Network and Internet Network and Sharing Center Control Panel Home Change adapter settings f W s ss Change advanced sharing Se This computer View your active networks Unidentified network Public network View your basic network information and set up connections GEO HS9SHKEC0469 a K D See full map Unidentified network Internet Connect or disconnect Access type o Jntemets Connections JI Local Area Connection Local Area Connection 2 H Local Area Connection 3 Figure 3 31 The local area connections listed correspond to the Ethernet ports as shown below Default Subnet Mask 255 255 252 0 Figure 3 32 Local Area Connection 1 Default IP 192 168 0 200 Local Area Connection 2 Default IP 192 168 0 201 Local Area Connection 3 Default IP 192 168 0 202 GV Hot Swap Recording Server System only 47 L GeoVision 5 Select Internet Protocol V
19. provides 16 inputs and 16 relay outputs and supports both DC and AC output voltages A USB port is also provided for PC connection GV Joystick facilitates the PTZ camera control It can be either plugged into the GV Hot Swap DVR V5 for independent use or connected to GV Keyboard to empower the operation However this device can only work on GV System version 8 2 or later RAID Controller 0 1 5 6 AVP Dongle Note ER Introduction The RAID Controller supports a maximum of 8 SATA hard drives and enhances data protection The supported RAID types include RAID 0 RAID 1 RAID 5 and RAID 6 This device is only available for all 4U 8 4 bay and 3U 8 bay models Internally inserted to the GV Hot Swap DVR V5 the AVP Dongle provides the functions of advanced video analysis in GV System Panorama View Video Stabilizer Defogging Crowd Detection Advanced Scene Change Advanced Missing Object and Advanced Unattended Object 1 The GV IO 12 In and GV IO 12 Out Cards must work and be purchased together 2 Optional devices are not available for GV Hot Swap Recording Server System 3 The purchased GV series cards will be added on the GV Hot Swap DVR V5 before shipment L GeoVision Chapter 2 Overview 2 1 Front View 2 1 1 AU 20 8 4 Bay Models 2 1 1 1 20 Bay Models Figure 2 1 No Name No Name 1 USB Port x 2 Reset Button l LED Panel 2 DVD RW Drive See 2 2 LED Panel View for details
20. the following settings File system Allocation unit size Default NTFS z h Enable file and folder compression Figure 3 21 8 When the formatting is complete click Finish to close the wizard New Simple Volume Wizard Completing the New Simple Volume Wizard You have successtully completed the New Simple Volume Wizard You selected the follawing settings Disk selected Disk 1 Volume size 1907727 MB Drive letter or path F File system NTFS Allocation unit size Default Volume label HUDD Cirk frnmat Ne To close this wizard click Finish Figure 3 22 39 L GeoUision 9 When the drive is successfully initialized partitioned and formatted its status description should display Healthy iDisk 0 Tt a Basic System IC AP D 465 76 GB 75 13 GB NTFS 390 62 GB NTFS a Online Healthy System Boot Page File Healthy Primary Partition J Lu Disk 1 L EE Basic HDD1 F 1863 02 GB 1863 01 GB NTFS Online Healthy Primary Partition BB Unallocated If Primary partition Figure 3 23 40 D Getting Started 3 5 Adding the Hard Drive to the Recording Path For GV Hot Swap DVR V5 you need to add the formatted hard drives to the recording path before recording Skip this part if you are using GV Hot Swap Recording Server System 1 On the GV Desktop click the Programs button and select Hot Swap HDD Tool The MediaMan Tools window appears Fe Mu
21. 2407 Sw 120 Cnt hl cen D1 SW 480 360 CIF Aen CIF 240 CIF 480 CIF 240 CIF Rate Max HW 400 Sw 200 Sw 100 Sw 200 SW 100 ee 800 01 SW 4007800 CIF 400 CIF 200 CIF 400 CIF 200 CIF Geh 320 x 240 352 x 240 eee 640 x 480 640 x 480 De interlace i SW Video 352 x 240 704 x 480 704 x 480 De interlace HW n 704 x 576 320 x 240 352 x 288 PAL 640 x 480 640 x 480 De interlace SW 352 x 288 704 x 576 704 x 576 De interlace Camera Name Max 32 characters STel erT pt Gontrot 1x1 2x2 1 5 1 7 3x3 2 8 1412 1416 4x4 5x5 6x6 Screen Rotate 1 10 sec Control Image Control Contrast Brightness Saturation Hue l Round the Clock Motion Detection Sensor Detection Pre amp Post Recording Schedule Recording Mode l Recording Recording l 96 groups per day by 15 min Schedule Instant Playback 10 sec 30 sec 1 min 5 min Pre Recording 1 90 sec 1 FPS Watermark Support Video and Audio GV NVRH V5 Model GV NVR GV _ GV NVR 3 Party 32 channels 1 2 4 6 8 10 12 16 18 20 22 24 26 28 30 32 channels Resolutio Video Input Audio Input 32 channels 1 2 4 6 8 10 12 16 18 20 22 24 26 28 30 32 channels 80 Specifications Hard Disk Requirements The total of recording frame rates that you can assign to a single hard disk is listed as below m Analog Cameras SW Compres
22. 566 MB Elapsed Time 66 32 Figure 5 6 C If your hard disk drive is damaged replace a new one 76 2 D Troubleshooting If the HD Tune utility does not find any defects use the Windows built in utility to attempt to fix the errors Follow these steps A C D E F On the GV Desktop click the Programs button and select Disk Management See Figure 3 15 Right click the desired hard disk and select Properties from the file menu to display the Properties window Dek Manapememl lec Fle Acton View Help 8 G IDxveGe as Volume Larout T l Stus E Free Space Fr Saar cx Partition Kack ur Meakhyy 27 76 G3 229568 84 om fh Petten Basic Heakty 5 10 D GEI 7 A GB TEY Open Epis E Primary partition Ge Change Drive Lelber ard Paths Figure 5 7 Click the Tools tab in the upper portion of the window Under Error checking click the Check Now button DVR C Properties Error checking This option will check the volume for EMOTE Figure 5 8 Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors Check Disk DYR IC Check disk options Scan For and attempt recovery of bad sectors gege Figure 5 9 Click Start I L GeoUision 3 If the Windows hard disk utility still cannot fix the problem in Partition C try rebuilding the operating system and GV System Software by using the Recovery
23. 9 6 Ib 1 kg 2 2 lb Arabic Bulgarian Czech Danish Dutch English Finland French German Greek Hebrew Hungarian Italian Japanese Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Simplified Chinese Slovakian Slovenian Spanish Sweden Thai Traditional Chinese Turkish 83 L GeoUision GV Hot Swap Recording Server System System CPU 2nd Generation Intel Core i7 Processor RAM 8 GB Dual Channels AU 20 bay 8 bay 4 bay Drive Bay 3U 16 bay 8 bay Operating System 64 bit Windows Embedded Standard 7 Backup Type DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW CD R CD RW Recovery DVD Automatic system rebuild Ethernet RJ 45 10 100 1000 Mbps x 3 eTa DB 15 VGA Monitor Output DVI D Output DVI D signal Only or HDMI Output Connector USB 2 0 Front 2 ports Rear 6 ports USB 3 0 Rear 2 ports Networking Type TCP IP LAN WAN Internet Modem Dial up Modem to Modem ISDN Environment Operating Temp 0 45 C 32 113 F Humidity 0 80 RH non condensing Physical e Bay 20 Bay e Bay 4 Bay 16 Bay 8 Bay 17 5 Kg 38 5 Ib 1 kg 2 2 Ib 84 Specifications Software Specifications Number of IP Video 128 channels Device Connections Number of Remote Client 300 channels Connections Passive Connections Yes L Yes only for GV IP devices L Yes only for GV IP devices GV IP devices
24. ALED HDD Group B LED The LEDs of HDD Group A to D shine when the power is on HDD Group C LED 7 HDD Group D LED The LED shines and the system sounds on if one fan system Alert LED stops or the GV Hot Swap DVR V5 is overheated Alert LED reserved Press this button to silence the alarm when the System Alarm Mute Button Alert LED shines and the system sounds HDD Power LED White The LED shines white after the HDD is installed HDD Activity LED Blue The LED shines blue if the HDD is reading or writing data Note The HDD Activity LED No 11 only shines if the installed HDD is SATA II 11 L GeoVision 2 2 2 4U 8 4 Bay Models 3 E eunin t LED Panel O _ ae a ae VR Ae A e We e e E B 28 gt nS E ee Eapafoton E S _ H H Leed ee el EH Figure 2 7b GV Hot Swap Recording Server System LED Color Description G No HDD is assigned to this LED ra J GV System is not started A HDD is assigned to this LED Ra THO Note 1 The LED panel is not available for GV Hot Swap Recording Server System 2 When the GV System or Hot Swap HDD Tool is closed the LEDs will not change their colors even if the status of HDDs change D Overview 2 2 3 3U 8 Bay Models Figure 2 8 LED Description 7 Power LED The LED shines when the power is on HDD Activity LED The LED shines when the HDDs
25. Hot Swap Recording Server System right click My Computer select Manage select Disk Management and then skip to step 3 1 On the GV Desktop click the Programs button and select Disk Management fe Multicam Surveillance System G Video Log a Backup System A Repair DataBase Utility Dr Remote Playback Server Fe eMap Editor 2 Control Center Service za Hot Swap HDD Tool Se AVI Repair Sc Dynamic DNS Service E Fast Backup and Restore ae GY Keyboard e Internet Explorer a Lan Viewlog Nera Y5 Utility m Watermark Proof R Control Panel Se Disk Management Ey Multicarm Installation m Hi ce EI ai S Figure 3 15 2 Type the ID and password in the dialog box The default ID and password are 0000 Privilege Confirmation ES Please enter an ID and password ID agii wi Password one Se ES Figure 3 16 36 ES Getting Started 3 Right click in the unallocated space of a new drive and select New Simple Volume L Disk 0 Basic System VC AP Di 465 76 GB 75 13 GB NTFS 390 62 GB NTFS Online Healthy System Boot Page File Healthy Primary Partition L Disk 1 G J Rasic WE SENG 1863 0 GE 1862 02 GB New Simple Volume Online Unall di New spanned New Striped Volume New Mirrored Volume Disk 2 Removable New Volume E New RAID 5 Volume 3 17 GB 3 77 GB NTFS 7 Online Healthy Prim
26. Hot Swap Recording Server System support remote monitoring control and configuration over a network connection The following default IP addresses will automatically be assigned e 192 168 0 200 e 192 168 0 201 e 192 168 0 202 Available for GV Hot Swap Recording Server System only To change the static IP addresses or to enable dynamic IP address follow the steps below e For GV Hot Swap DVR V5 start from step 1 e For GV Hot Swap Recording Server System select Control Panel and skip to step 3 1 On the GV Desktop click the Programs button and then select Control Panel F Multicam Surveillance System es Video Log 4 Backup System El Repair DataBase tility Bie Remote Playback Server Fe emap Editor ta Control Center Service s Hot Swap HOD Tool CC AVI Repair ah Dynamic DNS Service E Fast Backup and Restore E GY Keyboard E Internet Explorer H Lan Viewlog EY Nero Y5 Utility m Watermark Proof Control Panel Se Disk Management EI Multicam Installation i E we E Il s Figure 3 29 2 Type the ID and password The default ID and password are 0000 The Control Panel window appears 46 Getting Started 3 Under Network and Internet click View network status and tasks Adjust your computer s settings System and Security Review your computer s status Network and Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and
27. M 1 a Enable disk full beep Indicate HD status by LED Figure 3 28 43 L GeoVision LED Panel always stays on top This option makes the LED panel stay on top of other windows when the Media Man Tools window is minimized Synchronize the LED Panel with the LED Device on GV Hot Swap DVR When this option is enabled the LED device installed on the front door of the GV Hot Swap DVR V5 will synchronize with the LED panel on the screen m Enable disk full beep When the hard disk drive is full the system sounds on Note this function only works when speakers are connected to the GV Hot Swap DVR V5 By default only the hard disk drive F will be assigned to LED If you want to re assign the hard disk drive or assign other drives to LEDs freely drag and drop the hard disk drive to the desired LED on the tree Click OK to apply the settings and minimize the MediaMan Tools window to display the LED panel on the screen If you want to return to the MediaMan Tools window right click the LED panel and select Switch to the setup window Note 1 44 Because the LEDs are designed to indicate the video and audio files are being written or read it is not recommended to assign the HDDs that store log files to the LEDs If the HDD that stores log files is assigned to a LED and its LED turns red make sure the log files are not being written before you remove it Otherwise the log files might be lost during the removal The
28. Please keep the original carton and all packing materials for future shipping need 1 2 1 GV Hot Swap DVR System V5 1 GV Hot Swap DVR System V5 x 1 2 Video and Audio Cable GV 5016H V5 32 Ch GV 5016H V5 16 Ch e LFH Audio and Video Cable x 2 e LFH Audio and Video Cable x 1 L GeoVision GV 900H V5 32 Ch GV 900H V5 16 Ch e DVI Video and Audio Cable x 4 e DVI Video and Audio Cable x 2 Bees e Z GV 800H V5 16 Ch e DVI Video and Audio Cable x 1 3 AC Power Cord x 1 4 GV Keyboard Package x1 GV KEYBOARD D GV IR Remote Control Receiver x 1 Only available for 4U 8 4 bay models 10 11 12 13 ER Introduction Key for hard disk safety lock x 1 Only available for 4U 8 4 bay models Self Stick Rubber Pad x 4 Recovery DVD x 1 Nero CD Burning Software x 1 Surveillance System Software DVD x 1 GV Hot Swap DVR System V5 User s Manual x 1 GV Hot Swap DVR System V5 Quick Start Guide x 1 1 2 2 GV Hot Swap Recording Server System ea eae SY ES GV Hot Swap Recording Server System x 1 AC Power Cord x 1 Recovery DVD x 1 Nero Burning Software x 1 Self Stick Rubber Pad x 4 GV Hot Swap Recording Server System Quick Start Guide x 1 GV Hot Swap DVR System V5 User s Manual x 1 Software DVD x 1 L GeoVision 1 3 Options Optional devices can expand your GV Hot Swap DVR V5 s capabilities and versatility Contact your dealer for more information GV Vi
29. R RESPONSIBILITY TO BACK UP YOUR DATA YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL DATA SETTINGS AND PASSWORDS DATA RECOVERY IS NOT INCLUDED IN THE WARRANTY SERVICE AND GEOVISION IS NOT RESPONSIBLE FOR DATA THAT MAY BE LOST OR DAMAGED DURING TRANSIT OR A REPAIR 92 Warranty Form Warranty Form Thank you for purchasing the GV Hot Swap DVR System V5 To help us validate your purchase and better serve you in the future please go to http www geovision com tw english 4_6 asp or click GeoVision Online Registration in My Favorite for a direct link to register online within 30 days from the date of purchase Please keep this copy for your records Fas EMail Product Please check the model and its items you purchased Model L GV 800H V5 O GV 1480H V5 O GV 900H V5 O GV 5016H V5 O GV 1120H V5 O GV NVRH V5 L GV 1240H V5 NVR with third party IP devices O 1 Channels O 2 Channels O 4 Channels O 6 Channels O 8 Channels O 10 Channels O 12 Channels O 14 Channels O 16 Channels O 18 Channels O 20 Channels O 22 Channels O 24 Channels O 26 Channels O 28 Channels O 30 Channels O 32 Channels Bay Option 4U O 20 Bays O 8 Bays O 4 Bays 3U L 16 Bays O 8 Bays 93 L GeoVision Bar Code Shipment Date GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8797 8335 Email sales geovision com tw dvrsystem adeovision com tw http
30. al lt EECH j sor gt Peter gt D atoto cm p25 2 Sasso gt Pete etet 32 ye Fete ateteteta cht Kiefer D A fei lt e Ieieieieieiaieieieiefe ato Zeie Figure 2 19 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 14 2 3 2 6 GV Hot Swap Recording Server System Ethernet Port Figure 2 20 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 16 23 L GeoVision 2 3 3 3U 16 8 Bay Models 2 3 3 1 GV 5016H Wo Gi GE Uo GK Gr ep z i F E E P a e D bei k i E i r et Jt Sail gt sf Ch 6 71819110 Figure 2 21 No Name No Name AC Power Input Full Range LFH Audio and Video 17 32 USB 2 0 Port x 6 LFH Audio and Video 1 16 eSATA Ethernet Port 4 HDMI Port Audio Line In Port DVI DL Output Center Subwoofer Port DVI D Signal Only 6 USB3 0Portx2 17 VGA Monitor Output 7 Audio Microphone In Port I O and RS 485 Terminal Block 10 Audio Line Out Port RJ 11 Port x The RS 485 ports are not functional on GV 5016H V5 Note 1 The feature marked with zz is only available on GV 5016H V5 32 Ch model 2 To connect two monitors use ports No 4 No 5 or No 19 Note the DVI D output No 5 only supports the digital signal and it can be only connected to a monitor with a DVI co
31. ary Pa Properties BB Unallocated J Primary partition Help Figure 3 17 4 The New Simple Volume Wizard appears Click Next to continue New Simple Volume Wizard Welcome to the New Simple Volume Wizard This wizard helps you create a simple volume on a disk A simple volume can only be on a single disk To continue click Next Figure 3 18 37 L GeoUision 5 The default partition size is the same as the maximum disk space Make changes if necessary Click Next to continue New Simple Volume Wizard Specify Volume Size Choose a volume size that is between the maximum and minimum sizes Madmum disk space in MB Minimum disk space in MB Simple volume size in MB Figure 3 19 6 Assign a drive path that is not in use by other devices and click Next to continue New Simple Volume Wizard For easier access you can assign a drive letter or dive path to your partition Browse Mount in the following empty NTFS folder Do not assign a drive letter or drive path Figure 3 20 Note The default drive path starts from F 38 EX Getting Started 7 Type aname in the Volume label box ex HDD1 and click Next to continue New Simple Volume Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this volume and if so what settings you want to use O Do not format this volume Format this volume with
32. bove settings click the Matrix icon and return to Figure 3 42 5 Select Event Popup Mode Then select Fixed Position of Camera or Random Position of Camera For these two options see 3 12 4 1 Setting Pop up Positions 6 Click OK 7 Start monitoring When motion is detected or the input device is triggered the live video will pop up for alert 56 D Getting Started 3 12 4 1 Setting Pop up Positions When you select Random Position of Camera you can decide the positions for pop up Cameras E Fixed Position of Camera The cameras pop up in their assigned positions To assign positions select Screen Division Then drag and drop the cameras number to the desired potions on the divisions E Random Position of Camera The positions of pop up cameras are based on the sequence order of triggers There are two modes for this position 1 Cascade Mode This mode can avoid the same cameras popping up on different monitors This is suggested to be used when multiple monitors are placed close to each other Example Camera 1 Camera 2 Camera 3 Camera 4 and Camera 5 are assigned for pop up alert on both Monitor 1 and Monitor 2 Monitor 1 is set at 4 screen divisions When the five cameras are triggered at same time the first 4 cameras show up on Monitor 1 and the 5th on Monitor 2 2 Parallel Mode This mode allows the same cameras simultaneously pop up on different monitors This is suggested to be used when multiple monitors
33. camera and its cable are not damaged or frayed Try to replace a camera or camera cable to see if this fixes the problem How can find more help 1 Visit our website at http www geovision com tw english 4_1 asp 2 Write us at dvrsystem geovision com tw 78 Specifications Specifications GV Hot Swap DVR System V5 System 4U 3U 20 bay 8 4 bay j ben 8 bay os DirectX VGA DB 15 VGA Monitor Output DVI D Output DVI D signal Only or HDMI Output Connector _ Output TG Front 2 ports Rear 6 ports Tse Rear 2 ports 9 25 awx o e DVD RW ste E BE ASCE MEE 3 units Fan S 1000 W 90 264 V 510 W 100 240 V 550W 100 240 V 400W 100 240 V onar 47 63 Hz 60 50 Hz 60 50 Hz 60 50 Hz Video and Audio GV 5016H GV 1480H GV 1240H GV 1120H GV 900H GV 800H V5 GV 900H V5 GV 800H V5 GV 5016H GV 1480H GV 1240H GV 1120H Vi Kore 1 V5 V5 V5 V5 Video Standard NTSC PAL Video Input 16 32 channels Video Input Level 0 5 1 5 Vp p 10 composite 75 Q 8 16 4 8 Audio Input Level 0 5 1 5 Vp p 10 composite TV Output N A 1 0 Vp p composite Video Loop Output 16 32 ch se Optional RANN HW H 264 R ToT EOE SVV Geo Format MPEG4 Geo H 264 Audio C i Sinamay AAC 16 kHz 16 bit Format 240 480 120 240 EA En 480 960 FPS ane GE 19 Geo MPEG4 Geo H 264 L GeoVision Rate Max PAL 400 800 FPS 400 Ge 200 HW 480 SW 2407 SW 120 Sw
34. dels The 3U 4U GV Hot Swap DVR V5 has the following models 16 32 channel digital video recorder 16 channel Records up to 480 NTSC 400 PAL fps at D1 resolution GV 5016H V5 32 channel Records up to 960 NTSC 800 PAL fps at D1 resolution Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays 16 32 channel digital video recorder 16 channel Records up to 480 NTSC 400 PAL fps at CIF resolution 32 channel Records up to 960 NTSC 800 PAL fps at CIF resolution Support TV Out function Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays GV 1480H V5 16 32 channel digital video recorder 16 channel Records up to 240 NTSC 200 PAL fps at CIF resolution 32 channel Records up to 480 NTSC 400 PAL fps at CIF resolution GV 1240H V5 Support TV Out function Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays 16 32 channel digital video recorder 16 channel Records up to 120 NTSC 100 PAL fps at CIF resolution 32 channel Records up to 240 NTSC 200 PAL fps at CIF resolution Support TV Out function Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays GV 1120H V5 16 32 channel digital video recorder 16 channel Records up to 240 NTSC 200 PAL fps at CIF resolution GV 900H V5 32 chann
35. deo Loop Through Card GV IO 12 In Card GV IO 12 Out Card GV Data Capture V3 Box GV Hub V2 GV COM V2 GV IO Box 4 Ports GV IO Box 8 Ports GV IO Box 16 Ports GV Joystick This card can take the video signal from the GV Hot Swap DVR V5 and then split it into 16 signals while maintaining video quality It can meet the need for multiple spot monitors This device is not available for 4U 8 bay and 3U 8 bay models With 12 point digital inputs this card can expand the GV Hot Swap DVR V5 up to 16 sensor inputs This device is not available for 3U 8 bay models With 12 point relay outputs this card can expand the GV Hot Swap DVR V5 up to 16 alarm outputs This device is not available for 3U 8 bay models GV Data Capture V3 Box can integrate the GV Hot Swap DVR V5 to an electronic POS system while GV Data Capture V3E Box can establish such integration through LAN or Internet An easy way for serial port extension This hub can add 4 RS 232 RS 485 serial ports through the GV Hot Swap DVR V5 s USB port This unit can add 1 RS 232 RS 485 serial port through the GV Hot Swap DVR V5 s USB port GV IO Box 4 provides 4 inputs and 4 relay outputs and supports both DC and AC output voltages A USB port is also provided for PC connection GV IO Box 8 provides 8 inputs and 8 relay outputs and supports both DC and AC output voltages A USB port is also provided for PC connection GV IO Box 16
36. deo Source Video Setup Video Standard NTSC M K NIC l wideo Resolution zez cnai Figure 3 55 D Getting Started 3 15 Updating GV Hot Swap DVR V5 GeoVision will periodically release the updated Recovery DVD including the latest GV System Software Multicam Surveillance System and Windows updates If you like to update your GV Hot Swap DVR V5 contact your dealer to get one Before contacting your dealer you may check software update news at our website http www geovision com tw 67 L GeoVision Chapter 4 DVR Health Analysis GeoVision offers health analysis to GV Hot Swap DVR V5 The service is intended to give diagnosis for early and immediate detection of problems It is recommended to have the health analysis during the first week after you install the GV Hot Swap DVR V5 and then have the checkup every three months It will take 5 working days for response Please prepare the following data for analysis and send to dvrsystem geovision com tw e System Settings e System Log e Information of your computer system Processor Drives Voltage Temperature and Fans 4 1 System Settings Please back up your system configurations using the Fast Backup and Restore application 1 Run Fast Backup amp Restore Main System from the Start menu Ze Fast Backup amp Restore MultiCam System Fast Backup amp Restore Digital Surveillance System s Settings Please choose one ofthe selections below
37. e PTZ functions over the Internet e Connect the GV Hot Swap DVR V5 to a RS 485 device via an optional device GV COM V2 or GV Hub V2 For details see 7 3 Options 62 D Getting Started 3 14 System Restoration 3 14 1 Recovery DVD If preinstalled files are damaged use the supplied Recovery DVD to restore them To restore the operating system and all preinstalled software follow these steps Note After recovery you need to re install all settings and passwords But the recovery will not delete your recording files saved on the GV Hot Swap DVR V5 since it only reformats the partition C and all of your files are still stored on other partitions 1 Remove or turn off the power of any connected USB devices 2 Turn off the power of all drive bays 3 Insert the Recovery DVD and restart the system The Windows Boot Manager appears windows Boot Manager Choose an operating system to start or press TAB to select a tool Use the arrow keys to highlight your choice then press ENTER indows Setup EMS Enabled To specify an advanced option for this choice press F8 Tools Windows Memory Diagnostic ENTER Choose TAB Menu ESc Cancel Figure 3 49 63 L GeoUision 4 Press Enter to start the Recovery Wizard Recovery Wizard Click Recovery to restore your system The process will clear all data in C drive If you do not want to restore your system click Quit to reboot EI Version 1 0
38. e drawer back in the drive bay of the GV Hot Swap DVR V5 and push the latch until it locks The white LED on the drawer shines and the hard drive is now ready to use 33 L GeoVision 3 3 2 4U 8 4 Bay Models 1 Turn off the power of the drive bay Make sure the Power LED is off 2 Turn the safety lock to the OPEN position 3 Push the safety lock The drawer handle pops up 4 Pull out the drive drawer LOCK SFN S Safety Lock E Vi Front panel of SATA backplane installed in the 8 bay model Front panel of SATA backplane installed in the 4 bay models Drive Drawer Power Button Power Button Drawer Handle o a HDD and LED Activity LED Power LED Figure 3 11 5 Remove the lid of the drawer Figure 3 12 34 E Getting Started 5 Insert the hard drive in the drawer and slide the lid back on Figure 3 13 6 Turn over the drawer and secure the hard drive with the 4 screws included in the drawer Figure 3 14 7 Put the drawer back in the drive bay of the GV Hot Swap DVR V5 8 Push the drawer handle back and turn the safety lock to the LOCK position 9 Press the Power button When the Power LED indicates green the hard drive is ready to use 35 L GeoVision 3 4 Formatting the Hard Drive After installing hard drives to your system you will need to format them before use e For GV Hot Swap DVR V5 follow the steps below from step 1 e For GV
39. e stated remedy fails of its essential purpose Customer agrees that the limitations of liability and disclaimers set forth herein will apply regardless of whether customer has accepted any other Products or service delivered by GeoVision Customer acknowledges and agrees that GeoVision has set its prices in reliance upon the disclaimers of warranties and the limitations of liability set forth herein that the same reflect an allocation of risk between the parties and that the same form an essential basis of the bargain between the parties These Warranties shall be governed by and construed in accordance with the laws of Taiwan Republic of China and United State without reference to or application of choice of law rules or principles The United Nations Convention on the International Sale of Goods shall not apply If any portion hereof is found to be void or unenforceable the remaining provisions shall remain in full force and effect GeoVision Inc Warranty Policy last updated on December 26 2011 90 Warranty Policy Warranty Requirements To validate your purchase you shall complete the online Product Registration within 30 days from the date of purchase at hittp Awww geovision com tw english 4_6 asp Or click GeoVision Online Registration in My Favorite for a direct link If you fail to complete the Product Registration the warranty period will start from the date of shipment Before you return the product Some problems y
40. eccresomunucns OO Replacing the Hard Drive c cccceeeeseeeeeeeenes E 3 7 1 4U 20 Bay and 3U 16 8 Bay 2 6 gt eege 3 7 2 40 8 4 Bay Models 0 0 c00cccccctcecccecescseesecssesesssceeeesseseessaeesescneesseseceneee 4D lols ile Ulglals an e ET Exiting to WiINdOWS ET Kieler e E DO le TT En E Cu Digital Mats SE ENEE 3 12 1 Activating Multiple Monitors e OO SEENEN 3 12 3 Setting Scanned Pages edie isestareomnivenuicoreniienioasemuineicasinreaGiminoeeiae diaa Seung heien EE 3 12 4 1 Setting Pop up Posttons D 3 12 5 Setting Live View with Pop up Alert OO Extended Installation EE r kA EE ee EE 3 13 2 GV IR Remote Control DU S PO DVO acs ed es ee ie ig Fe A call Ren rE Mere een ne nermenere mene 5 Ee ea een ne ee E A tees eek eee ee eee ne tn ere nee Seam meen gt 3 14 1 Recovery DVD DE gt 3 14 2 Configuring the GV Hot Swap DVR V5 for PAL after Recovery 66 L GeoVision 3 15 Updating GV Hot Swap DVR TEE 67 Chapter 4 DVR Health Analysis ccccccscccseeeeeeeeeeeeeeeseeeesceeseeeseneeeeeoeesenesens 68 Bi E S e AE ASE AA AE EN E A E EE A PE 68 d E e EE 70 4 3 Information of EEN EE 71 da See ETC E 73 Ra UE caisson EE 73 Chapter 5 Troubleshooting ciaciccscesnitascpescenncrendeesasssteentrenteenoereraneranertrenecineanes 74 SES rosei cic ce ean ce ieee iene EREE 79 Warranty e E 88 Warranty Requirements ccccccsecseeeeeceeeceeeeeseneceesee
41. el Records up to 480 NTSC 400 PAL fps at CIF resolution Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays L GeoUision 16 32 channel digital video recorder 16 channel Records up to 120 NTSC 100 PAL fps at CIF resolution GV 800H V5 32 channel Records up to 240 NTSC 200 PAL fps at CIF resolution Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays NVR GV 32 channel digital video recorder Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays Extends compatibility to GeoVision IP devices only GV NVRH V5 NVR 32 channel GeoVision IP devices and 1 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 channel third party IP devices digital video recorder Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays Receives and records up to 128 IP channels GV Hot Swap Recording Server System Distributes up to 300 IP channels Has the options of 4U 20 bay 4U 8 4 bay and 3U 16 8 bay hot swap SATA drive bays Note A dongle is internally inserted in GV 5016H V5 GV NVRH V5 and GV Hot Swap Recording Server System ER Introduction 1 2 Packing List The GV Hot Swap DVR V5 package includes the following items If any of the items are missing or damaged contact your dealer to arrange a replacement Important
42. ersion 4 TCP IPv4 and then click Properties Figure 3 33 6 Select Use the following IP address and type the new IP information in the fields Or select Obtain an IP address automatically to enable dynamic IP address You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 255 Default gateway 192 Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server Validate settings upon exit Figure 3 34 7 Click OK to finish the setting 48 D Getting Started 3 9 Exiting to Windows GV Hot Swap DVR V5 is protected by GV Desktop that is limited to run the selected programs If you need to exit to Windows desktop follow these steps 1 Exit the main screen to display the GV Desktop screen restart Mukicam s Figure 3 35 Exit the main screen 2 Click the Settings button and type the valid ID and password The default ID and Password are 0000 The Settings dialog box appears 3 Under Desktop Type select Windows from the drop down list and click OK 4 Click the Log Off button and type the ID and Password to display the Windows desktop C GeoVision www geovision com tw Figure 3 36 The GV Desktop Note GV Desktop is n
43. es of self tests and later series of messages may be displayed as the various hardware and software subsystems are activated After this is finished the GV System Software Multicam Surveillance System should load automatically and bring you to the main screen display of 8 16 or 32 cameras Note 1 For 4U 20 bay and 3U 16 8 bay models the series of self tests will take around 20 seconds to 2 minutes depending on the number of installed hard drives 2 For 4U 20 bay and 3U 16 bay models the Power LED and the LEDs of HDD Group A to HDD Group D should shine after power is on If any of HDD Group LEDs does not shine please contact GeoVision 32 Ei Getting Started 3 3 Installing the Hard Drive The GV Hot Swap DVR V5 uses SATA hard drives for video and audio data storage Before recording ensure to install your hard drives Steps to install the hard drive vary from models to models Be sure to identify your model and follow the right steps to install the hard drive 3 3 1 4U 20 Bay and 3U 16 8 Bay Models 1 Make sure the HDD Activity LED is off before you install the hard drive 2 Slide the release latch to the right The drawer handle pops up Release Latch Figure 3 8 3 Pull out the drive drawer 4 Insert the hard drive in the drawer Figure 3 9 5 Secure the hard drive with the 4 screws included in the drawer and make sure all screw heads flush with the surface Figure 3 10 6 Put th
44. fps 7 9 TB per 24 hr 16 bay 32 TB 32 TB 7 9TB 4 days 12 hrs 20 bay 40 TB 40 TB 7 9TB 5 days Maximum Number of Channels per HDD 1 3 MP 2 0 MP 3 0 MP 20 Bay 32 Channels 21 Channels 32 Channels 16 8 4 Bay 28 Channels 16 Channels 24 Channels Note 1 The HDD Capacity and the Maximum Number of Channels per HDD were obtained using H 264 codec with the following bit rate e 3 7 Mbps for 1 3 MP e 6 7 Mbps for 2 0 MP e 5 7 Mbps for 3 0 MP 2 Tosee the recommended hard disk requirements refer to the GV Recording Server User Manual in the Software DVD 86 Specifications Supported IP Devices This list provides the supported IP device brands For detailed information on the supported IP devices refer to Supported IP Camera List on GeoVision s Website http www geovision com tw english 4_ 21 asp GeoVision ACTi Arecont Vision AXIS Bosch Canon CNB D Link Etrovision Hikvision HUNT IQinVision JVC MOBOTIX Panasonic Pelco Samsung Sanyo SONY UDP Verint VIVOTEK 87 L GeoVision Warranty Policy GeoVision Inc GeoVision hereby provides three types of Limited Warranty as below E One 1 Year Limited Warranty Including GV Pad GV PadT series HR Two 2 Year Limited Warranty Including 1 All hardware products except all GV series capture cards and 2 Pan Tilt Camera GV PT110D within max 500 000 times of pan or tilt movement and 3 PTZ Camera GV PTZ010D within ma
45. he MultiCam tab select Monitor 1 from the Select Monitor drop down list 12 In the ViewLog tab select Monitor 2 from the Select Monitor drop down list 13 Click the OK button and start GV System which should appear on monitor 1 14 Click the ViewLog button on the main screen and select Video Audio Log from the menu ViewLog should appear on monitor 2 Note 1 The Set Position option allows you to determine where to position GV System on Windows It is only necessary if the panel resolution of your GV System is set to be 800 x 600 and your Windows desktop is set to be 1024x768 or higher It is recommended that resolution of both GV System and Windows desktop should be set the same For details on how to set the resolution for GV System refer to Panel Resolution in Chapter 1 DVR User s Manual on the Surveillance System Software DVD GV Desktop lt Program button lt User Manual 2 Twin View Display is not supported for GV Hot Swap Recording Server System 52 D Getting Started 3 12 Digital Matrix To create more screen space to display multiple channels such as 32 channels Digital Matrix is thus introduced to provide a way to view and manage multiple monitor displays The Digital Matrix includes these features e Live view You can set different live views and screen divisions for each monitor e Automatic channel scan You can set up to 16 scanned pages with different screen divisions and channels for each monitor e P
46. inal Block RJ 11 Port Ethernet Port DVI Video 1 16 amp TV Out DVI Audio 1 16 DVI Video 17 32 amp TV Out DVI Audio 17 32 gt Note The feature marked with gt is only available on GV 1480H V5 32 Ch GV 1240H 32 Ch GV1120H 32 Ch model For details on the other features of the motherboard and power supply on the rear panel see Figure 2 15 20 D Overview 2 3 2 3 GV 900H V5 x SENSOR IF A 7 C Ee Seeerei e ee Set afefefef A EES S SSS Figure 2 17 No Name No Name I O and RS 485 Terminal Block DVI Video 1 16 with Audio 1 8 RJ 11 Port DVI Video 17 32 with Audio 17 24 gt Note The feature marked with gt is only available on GV 900H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 16 21 L GeoVision 2 3 2 4 GV 800H V5 Loser OT as ez KL gt IER a EEEE N EE 9 0 T eiefe No Name I O and RS 485 Terminal Block 3 femmer gt s Ve iy iv iv jw D H e Figure 2 18 DVI Video 1 16 and Audio 1 4 DVI Video 17 32 and Audio 17 20 Note The feature marked with gt is only available on GV 800H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 16 22 D Overview 2 3 2 5 GV NVRH V5 RS 485 Terminal Block I O Terminal Block Not function
47. le Quick Search Import Previous Days of Live Log Browser 2 W Keen Days 30 D Recycle Ad D I Log Path Available 2 25 GB DA Gv 800 El on Figure 4 3 2 The location of your system log is listed after Log Path 70 Lo DVR Health Analysis 4 3 Information of Your Computer System To get the information of your computer system please follow the steps below to install the free software PC WIZARD By using the software the following computer information can be easily collected and saved for analysis e Processor includes Type Frequency Data Cache L1 Trace Cache L1 Cache L2 Voltage Processor Temperature FPU Coprocessor e Drives includes Number of Hard Disk Number of Drive Total Size and Free Space of Drive e Voltage Temperature and Fans includes Monitoring Chip Voltage CPU Chassis Fan Processor Temperature Mainboard Temperature Hard Disk Temperature 1 Download and install PC WIZARD from hittp www cpuid com pcwizard php 2 After installation run the program 3 Right click the Processor icon and click Save as PC Wizard 2008 File Edit Tools View Hardware Processor 43 F aah Item Description 9 K Intel Pentium 4 d 2400 MHz current 2411 17 MHz mPGA 473 Tesch S 8 KB Sa zs 12 Kops ak Options 512 KB mi 1 504 Processor Temperature KO G w FPU Coprocessor Present S Processor activity WEEN Information Drivers Configuration Sys
48. lticam Surveillance System Gal Video Log 4 Backup System E Repair DataBase Utility Bip Remote Playback Server be eMap Editor 22 Control Center Service s Hot Swap HDD Tool SS AVI Repair Sc Dynamic DNS Service zA Fast Backup and Restore E GN Kevboard E Internet Explorer BI Lan viewlog EX Nera va Utility m watermark Proof Ch Control Panel z Disk Management EI Multicam Installation Figure 3 24 2 Ifa hard drive is already inserted right click it in the MediaMan Tools window select Add for recording and then select the storage group from the drop down list 3 Ifa hard drive is not inserted follow these steps A Insert a hot swap hard drive or plug a portable hard drive to the GV Hot Swap DVR V5 This dialog box appears Find some partitions What do you want a Free Space 22 55 GB Total Space 43 84 GB Recording Folder H Data H Add to recording path Add to Storage 1 v Storage Information D Temp Camera 1 Camera 2 Camera 3 Camera 4 Camera 5 Camera 6 Camera 7 Camera Camera 9 Camera 10 Figure 3 25 41 amp ga L GeoVision B Select Add to recording path and select the storage group from the drop down list Note Storage 1 is the default storage group 4 Click OK to automatically configure the hard drive to the recording path 5 Inthe MediaMan Tools window if the hard drive is successfully added to store data its Status
49. may also have other rights which vary from jurisdiction to jurisdiction This disclaimer and exclusion shall apply even if the express warranties set forth above fails of its essential purpose Limitation of Liability Regardless whether any remedy set forth herein fails of its essential purpose or otherwise in no event will GeoVision or its suppliers be liable for any lost revenue profit or lost or damaged data business interruption loss of capital or for special indirect consequential incidental or punitive damages however caused and regardless of the theory of liability or whether arising out of the use or inability to use the GeoVision Products or otherwise and even if GeoVision has been advised of the possibility of such damages In no event shall GeoVision s liability to customer whether in contract tort including negligence breach of warranty or otherwise exceed the price paid by customer for the Software that gave rise to the claim or if the Software is part of another Products the price paid for such other Products Because some states or jurisdictions do not allow limitation or exclusion of consequential or incidental damages the above limitation may not apply to you In no event shall GeoVision s total liability to you for all damages other than as may be required by applicable law in cases involving personal injury exceed the amount of two hundred dollars U S 200 00 The foregoing limitations will apply even if the abov
50. ment to prove these Products are under warranty by submit your sales invoice and bar code otherwise GeoVision will determine these Products warranties period at its option GeoVision reserves the right at its sole discretion and any time to modify and adjust the scope and content of Products and its warranty without prior notice however any modification and adjustment thereafter will not affect or interrupt any rights belonging to Products you purchased already Limitations of Warranties Limited Warranties apply only to Products manufactured by or for GeoVision that can be identified by the GeoVision trademark trade name or logo affixed to them Limited Warranties do not apply to any non GeoVision products including counterfeited products GeoVision is not liable for any damage to or loss of any profit programs data or other information stored on any media or any non GeoVision Products or part not covered by these warranties Recovery and reinstallation of system and application software and user data are not covered under Limited Warranties Limited Warranties do not apply if a Products have been subjected to abnormal use improper storage unauthorized modifications unauthorized repair misuse neglect abuse accident alternation removal of any stickers or labels on the hardware improper hardware software installations or other acts that are not the faults of GeoVision including damage caused by shipping b Products have
51. n 4 Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position 5 Select Live Mode 6 Repeat above steps to configure other monitors 7 Click OK to apply the settings 54 E Getting Started 3 12 3 Setting Scanned Pages You can set up to 16 scanned pages with different screen divisions and channels for each monitor 1 2 O St sf A Use the Display list to select the monitor to be configured In the upper left column expand the Matrix folder tree and then click Page 1 This page appears Digital Matrix Setup W Activate Display 3 Description 1024 by 768 pixels This is the Main Monitor cee Matrix i Activate Pagel Scan Gi Pagel 5 ee Drag and Drop Camera No to the Screen Division EI Page A LA 4 iil a ancl 5 l ii T ki aida dnl alan mj LG LL LI8LE Screen 4 Divisions Division Dwell Time E Sec ok Cancel Apply Figure 3 42 Select Activate Page 1 Scan Select Screen Division Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position Specify Dwell Time for how long this scanned page remains on the monitor Repeat Steps 2 to 5 to configure more scanned pages for the specific monitor Repeat Steps 1 to 7 to configure scanned pages for other monitors In the upper left col
52. nal Block Not functional Figure 2 25 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 21 2 3 2 6 GV Hot Swap Recording Server System Ethernet Port Figure 2 26 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 21 28 D Getting Started Chapter 3 Getting Started 3 1 Basic Installation This section describes all the equipments required to program and operate the GV Hot Swap DVR V5 Up to 2 monitors can be connected to the GV Hot Swap DVR V5 Here we use the 4U 20 bay models of GV 1480H GV 1240H GV 1120H V5 32 Ch as the example SS p S amp S Ae Video 1 16 Oe el Video 17 32 Audio 17 32 o 6 Beor WI 10 J Audio 1 16 Figure 3 1 Using the VGA cable supplied by the monitor manufacturer connect the VGA monitor Using the supplied power cord connect one end to the AC input and the other end to the power outlet Connect the keyboard to the USB port Connect the mouse to the USB port To listen to audio of video source connect speakers to the Audio Line Out port Using the supplied DVI audio cables connect one end to the DVI audio ports and the other end to the microphones Using the supplied DVI video cables connect one end to the DVI video ports and the other end to the cameras Using the RJ 45 cable connect one end to the Ethernet port
53. nnector 24 D Overview 2 3 3 2 GV 1480H GV 1240H GV 1120H V5 Figure 2 22 No Name Ethernet Port DVI Video 1 16 amp TV Out DVI Audio 1 16 DVI Video 17 32 amp TV Out DVI Audio 17 32 gt 4 I O and RS 485 Terminal Block RJ 11 Port Note The feature marked with gt is only available on the GV 1480H V5 32 Ch GV 1240H V5 82 Ch GV 1120H V5 32 Ch model For details on the other features of the motherboard and power supply on the rear panel see Figure 2 21 25 L GeoVision 2 3 3 3 GV 900H V5 Figure 2 23 No Name No Name Ethernet Port VO and RS 485 Terminal Block DVI Video 1 16 with Audio 1 8 RJ 11 Port Note The feature marked with gt is only available on GV 900H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 21 26 D Overview 2 3 3 4 GV 800H V5 BBE IBN d GT LE ISL heey LE H a SSERE Se i uma l SRERE ses j y Sch i D BER e La D Ee P S ia tose i a k i Figure 2 24 No Name No Name Ethernet Port VO and RS 485 Terminal Block DVI Video 1 16 and Audio 1 4 RJ 11 Port Note The feature marked with gt is only available on GV 800H V5 32 Ch For details on the other features of the motherboard and power supply on the rear panel see Figure 2 21 2 L GeoUision 2 3 3 5 GV NVRH V5 I O Terminal Block E E E E E RS 485 Termi
54. ny USB ports of the GV Hot Swap DVR V5 For details see GV R Remote Control User s Manual GV Desktop lt Program button lt User Manual Figure 3 46 60 Getting Started 3 13 3 I O Devices The GV Hot Swap DVR V5 with built in GV NET IO Card provides 4 alarm outputs and 4 sensor inputs Relay Output 1 4 Com Sensor Input 1 4 Ground am l Relay Output Sensor Input 1 4 Com 1 4 Ground Figure 3 47 61 L GeoVision 3 13 4 PTZ Domes You can connect PTZ domes to GV Hot Swap DVR V5 using the RS 485 interface RS 485 RS 485 E E O 4U 20 bay amp 3U 16 8 bay PTZ Dome 16 dl oD Sch RS 485 AU 8 4 bay PTZ Dome 16 Figure 3 48 Note The built in RS 485 functions are not available for GV 5016H V5 and GV NVRH V5 However you can still use one of the methods below to connect RS 485 devices e Connect the GV Hot Swap DVR V5 to IP devices such as GV Video Server or GV Compact DVR for accessing th
55. ock RS 485 Terminal Block Not functional Figure 2 13 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 9 2 3 1 6 GV Hot Swap Recording Server System Ethernet Port Figure 2 14 For details on the other features of the motherboard and power supply on the rear panel see Figure 2 9 D Overview 2 3 2 4U 8 4 Bay Models 2 3 2 1 GV 5016H V5 d WH 21 HE Ol 22 x H igal a z B E gt x el zerepeg i Wat CH Se RW E Figure 2 15 No Name No Name 1 AC Power Switch i Side R L Port AC Power Input Full Range Hi 15 USB 20Ponx6 16 EA 18 19 7 2 VGA Monitor Output a eSATA 1 1 1 1 1 1 LFH Audio and Video 1 16 4 5 6 T 8 9 A 1 2 DVI DL Output DVI D Signal Only USB 3 0 Port x 2 LFH Audio and Video 17 32 gt Ethernet Port Center Subwoofer Port x o R Note 1 The feature marked with x gt is only available on GV 5016H V5 32 Ch model 2 To connect two monitors use ports No 6 No 8 or No 9 Note the DVI D output No 8 only supports the digital signal and it can be only connected to a monitor with a DVI connector The RS 485 ports not functional on GV 5016H V5 model 10 11 12 3 19 L GeoVision 2 3 2 2 GV 1480H GV 1240H GV 1120H V5 Figure 2 16 No Name I O and RS 485 Term
56. of the GV Hot Swap DVR System V5 Chapter 1 Introduction Identifies the GV Hot Swap DVR System Ve accessories and options Chapter 2 Overview Identifies the GV Hot Swap DVR System V5 s components Chapter 3 Getting Started Provides step by step instructions on setting up the GV Hot Swap DVR System V5 Chapter 4 DVR Health Analysis Introduces how to collect data to obtain the service of DVR health analysis from GeoVision Chapter 5 Troubleshooting Suggests courses of action if the GV Hot Swap DVR System V5 doesn t seem to be working properly L GeoUision Contents Ge IEN NA Lee NN Mt Safety Instructions ee ENKER EER KEREN RRE EEN REENEN KEREN KEREN RR ENEE RE ERR VI Bou Le RT E EE 1 1 1 Models ee pipes essen SE EEN SE sec te Packing EIST EE EE 1 2 1 GV Hot Reg DVR 2 Syston V EE GE slates 3 1 2 2 GV Hot Swap Recording Server System e D SC HE e ie E EE DEE Ee SE EE Chapter 2 TEE er eee nee ere G Sek PROVE VIEW cesicisitersinciviccreestasenencees D a 2 1 1 AU 20 8 4 Bay A Unie EE DEE RE SL 20 Bay ENEE Eed 2 1 1 2 8 Bay Models DEE DH DEE 9 2 1 1 3 4 Bay Models eege 2 1 2 3U 16 AR e EEN SEA ees 10 chee 16 Bay Modals eebe egen VO 2 1 2 2 8 Bay Models DER EH SETE T E TIET EEN 10 2 2 LED Panel VW getrei eg Ae gb iadte eeben EI 2 2 1 4U 20 Bay 3U ue Bay M Models SE einen Ud 2 2 2 4U 8 4 Bay Model AAA 12 2 2 3 3U 8 Bay Models
57. op up Alert You can be alerted by pop up live videos when motion is detected or I O devices are triggered Note Digital Matrix is not supported for GV Hot Swap Recording Server System 3 12 1 Activating Multiple Monitors Use Windows Display Property to activate multiple monitors 1 Follow Steps 1 to 6 in 3 11 Twin View Display to configure the additional monitors 2 Start the GV System click the Configure button click Accessories select Digital Matrix Setting select monitors from the Display list and select Activate for each monitor All monitors must be activated one by one 3 Click Apply Your additional monitors should now display the channels seen on the primary monitor 53 L GeoVision 3 12 2 Setting Live View You can set different live views and screen divisions for each monitor 1 On the main screen click the Configure button click Accessories and select Digital Matrix Setting This dialog box appears Digital Matrix Setup G Event Popup Drag and Drop Camera No to the Screen wellen lz camz HE Com He cama HE cams H came HE cami HE Com a ee P 10 11 12 13 14 15 18 Kal f Live Mode Auto Scan HE cama HE cami o Screen Division 4 Divisions C Event Popup Mode HE camli e DE cam 2 H cami 3 A i HE Cem A Parallel Mode La E ramis Ok Cancel Apply Figure 3 41 2 Use the Display list to select the monitor to be configured 3 Select Screen Divisio
58. ot available for GV Hot Swap Recording Server System 49 L GeoVision 3 10 Returning to GV Desktop To return to GV Desktop click the Windows Start button point to All Programs click GVCombo and click Key Lock Utility L GeoVision e Default Programs a pi Internet Explorer 64 bit E Internet Explorer IO Windows Media Player a Documents Asmedia Technology Pictures gt ICLUTEeES Music an Ge a www geovision com tw 8 Default Programs Help and Support 5 54PM a H a m O 728 2011 Figure 3 37 Windows 7 desktop Note GV Desktop is not available for GV Hot Swap Recording Server System 50 D Getting Started 3 11 Twin View Display You can display Main System and ViewLog player in two separated monitors 1 Follow Steps 1 and 2 in 3 8 Configuring the IP Address to access the Control Panel window See Figure 3 30 2 Inthe Control Panel window click Adjust Screen Resolution under the Appearance and Personalization section This dialog box appears ella Ke E gt Control Panel Appearance and Personalization Display Screen Resolution gt Change the appearance of your displays Detect Identify Display 1 BenQ FP71V H Resolution 1280 x 1024 recommended Orientation Landscape Multiple displays Extend these displays v This is currently your main display Advanced settings Make text and other item
59. ou experience may be related to software or the operating system It is important to investigate other sources of assistance first Before returning the product try the following 1 Review troubleshooting sections in the documentation for software and peripheral devices 2 Try rebuilding the operating system and GV System by using the Recovery DVD 3 Consult your dealer They are your best sources for current information and support Or you can call or email GeoVision offshore offices for assistance When you call or e mail please inform us the following e Model name e Bar Code e Recovery DVD version e Details of the defect or problem e Attempted solutions e Your contact information e Reseller s contact information 4 Ifyou find it is the software problem please check our website or your dealer for software updates 91 L GeoVision Obtaining Warranty Service If you are still unable to solve the problem and suspect that it is hardware related follow these 1 Send an e mail to GeoVision to start Return Merchandise Authorization RMA process E Mail sales geovision com tw or dvrsystem geovision com tw 2 Securely pack the product in its original carton using the original packing material or in equivalent packaging 3 The product shall be returned to GeoVision Taiwan at your expense for shipping and insurance costs BEFORE YOU DELIVER YOUR GV HOT SWAP DVR SYSTEM V5 FOR WARRANTY SERVICE IT IS YOU
60. s larger or smaller What display settings should I choose OK Cancel Appl Figure 3 38 3 Click the Display list If you do not see multiple monitors listed check if your additional monitors are connected with the computer properly 4 Select the primary monitor from the list and select Make this my main display 5 Select additional monitors from the list and select Extend these displays in the Multiple displays drop down list 6 Click Identify Windows 7 displays a large number to identify your monitors Drag and drop the monitor icons to match the physical arrangement of your monitors 7 Click OK 8 Click the Up button on the toolbar go the system folder and locate DMPOS exe ek a J gt co Size Type ii odem 140 KB Application 377KB Application DMPOS_8300 xml SKB XML Document E DMUPnPServer dl 224KB Application Extension E DMWebCam dl 411KB Application Extension lt gt Figure 3 39 51 L GeoVision 9 Double click DMPOS exe The Set Application Function Position dialog box appears Set Application Function Position Screen Setup MuliCam ViewLog RPB EZViewLog LPR DMMultiView Displayer Setup Select Monitor Displayer Mode EAUS aes Monitor 1 Screen Resolution 024 d 768 IO O Screen origin el Si Y c a ell Monitor 1 Figure 3 40 10 In the Screen Setup tab select TwinView from the Displayer Mode drop down list 11 In t
61. sion MPEG4 Video resolution NTSC P AL 480 fps 400 fs VGA D1 240 fps 200 fps Turbo VGA 416 fps 400 fps Turbo D1 352 fps 320 fps m Analog Cameras HW Compression H 264 Video resolution E NTSC PAL 240 fs 200 fps P Cameras Video MJPEG H 264 MPEG4 Resolution Frame Rate Bit Rate Frame Rate Bit Rate Frame Rate Bit Rate 2560x1920 5M 30 fps 102 26 Mbit s 240 fps 21 24 Mbit s 2560x1600 4M 60 fps 73 49 Mbit s 240 fps 15 28 Mbit s 2048x1536 3M 60 fps 64 73 Mbit s 480 fps 10 52 Mbit s 6 30 Mbits 3 27 Mbits 1 03 Mbit Note The above data was determined using the bit rate listed above and hard disks with average R W speed above 80 MB s Searching and Playback Search Method Date Time Date Time Event Selectable on the tree list and calendar Search Log Search Through the log data to find the video event time DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW CD R CD RW Backup Type 81 L GeoUision Remote Client Software WebCam Twin Server CenterV2 VSM Control Center Remote View IP Multicast GV AView for Android Smartphone GV Eye HD for iPad GV Eye for Monitoring Environment iPhone and iPod Touch GV GView for Windows PDA GV MSView for Windows Smartphone GV SSView for Symbian Smartphone 3G enabled phone WebCam Live View Max 32 channels transmission Max 200 channels accessible Remote Search WebCam s Remote Playback
62. sonseeesensoneseesonsenesensoneseesoness 91 oarn e EE 93 Regulatory Notices NICAT wr ven FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Class A This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense C 4 CE Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures O RoHS RoHS Compliance The Restriction of Hazardous Substances RoHS Directive is to forbid the use of hazardous materials of production To meet the RoHS Directive requirements this product is made to be RoHS compliant E WEEE Compliance This product is subject to the Waste Electrical and Electronic Equipment WEEE Directive and made compliant with the WEEE requirements L GeoUision Safety Instructions N Observe these safety instructions to help ensure against injur
63. tem Files Resources Benchmark i Ready Ai Processor s activity 2 sd Figure 4 4 71 L GeoVision 4 Inthe Save As dialog box select Format HTML and click OK Save as General Range Format Selected category Format TT Format HTML Only this selection C Format RTF el Processor WW C Format PDF Farameters O Format CSV With detailed information with the drivers information Figure 4 5 5 Select the Save location type the file name and then click Save to save the Processor information as HTML file 6 Repeat Steps 3 5 to save the Drives information S as HTML file 7 To save the Voltage Temperature and Fans information ES please follow these steps A Click the Voltage Temperature and Fans icon The related data is displayed at the right window Click the first item Monitoring Chip Click Edit on the menu bar and click Select All to highlight all the contents Click Edit on the menu bar and select Copy nS Se Open a Notepad Paste and save the information to TXT file 72 4 DVR Health Analysis 4 4 Health Analysis Form Please send the related data for analysis along with this Health Analysis Form to dvrsystem eovision com tw Health Analysis of GV Hot Swap DVR V5 Contact Person Company Name Telephone O 4 5 Check List Read this check list before submitting the health analysis request e System Settings EXE file e System
64. umn click the Matrix icon and return to Figure 3 41 10 Select Auto Scan 11 Click OK to start scanning among pages 99 L GeoVision 3 12 4 Setting Pop up Alert You can be alerted by pop up live videos when motion is detected or I O devices are triggered 1 Use the Display list to select the monitor to be configured 2 Inthe upper left column click Event Popup This page appears Digital Matrix Setup W Activate Display A Description 1024 by 768 pixels This is the Main Monitor Matrix ci w Motion Trigger ey CH vw IO Trigger Event Popup mj W W5 W 13 Mod 1 lw 2 W D lw 14 Fin 1 gt H cam d lw 3 W T W 15 Hg eae Iw Invoke cam ag cami Gu We 16 wl Cemd Be SE F Owell Ti H camG UDUD OWEN IME Me cam Popup Interruption H cami Interval Hg cams H Com Liz camii Hg cam Mi Com Liz cam 4 wl E ramis Ok Cancel Apply Figure 3 43 E Motion Trigger The live video of selected cameras pops up when motion is detected WR I O Trigger The live video of assigned camera pops up when the selected input device is triggered E Popup Dwell Time Specify the amount of time that a pop up live video remains in the foreground E Popup Interruption Interval Specify the interval between camera pop ups This option is useful when several cameras are activated for pop up alert at the same time 3 Use the Display list to select other monitors for setup 4 After a
65. ur dealer GV Hot Swap DVR V5 stops responding aka crashed or froze If your GV Hot Swap DVR V5 is not responding to your clicking typing or mouse movements try these steps to get your GV Hot Swap DVR V5 back on track Please note that you will lose any unsaved changes in all open applications 1 Restart your GV Hot Swap DVR V5 by pressing the Reset button on the front panel 2 If your GV Hot Swap DVR V5 is still unresponsive switch off the Power button to shut it down Wait 30 seconds and then restart your GV Hot Swap DVR V5 4U 20 Bay 3U 16 8 Bay Models 4U 8 4 Bay Models Power Reset On Off Power On Off Reset Figure 5 4 Figure 5 5 19 L GeoVision GV Hot Swap DVR V5 s hard disk corrupts If you are experiencing file system corruption problems such as lost clusters cross linked files or invalid files or directories try these steps 1 Use the HD Tune utility to scan the hard disk for errors Follow these steps A Download and install HD Tune from hitp www hdtune com B Click the Error Scan tab and click Start to scan Any found defects will be shown as red blocks see Figure 5 6 WDC WD1600AAJS 22L7A0 160 GB sl Janc BS Vo RM e Wo Save screenshot 18 Benchmark 8 Info qe Heath A Eror Scan W Quick Scan Legend H 61MB BOk E Damaged Damaged Blocks 0 1 Scanning Speed 33 6 MB sec 152
66. www geovision com tw 94
67. x 500 000 times of pan or tilt movement and lens zoom in out WR Three 3 Year Limited Warranty Including All GV series capture cards E No Warranty Coverage The cover of GV series IP cameras is a consumable item and thus not included under these Limited Warranties All aforementioned products EXCLUDE OTHER PACKAGED ACCESSORIES AND ALL SOFTWARE hereinafter called Products will be free from defects in materials workmanship during the terms of these Limited Warranties Limited Warranties from the date of purchase These Limited Warranties parts and labor warranty are applicable to Products purchased via authorized distribution and sales channels If a defect arises and a valid claim is received by GeoVision within Limited Warranties Period at its option GeoVision will 1 repair Products at no charge using new or refurbished replacement parts or 2 exchange Products with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Products GeoVision warrants replacement parts or repairs for thirty 30 days from the date of GeoVision shipment or for the remainder of Limited Warranties Period whichever provides longer coverage for you When a Product or part is exchanged any replacement item becomes your property and the replaced item becomes GeoVision s property 88 Warranty Policy It is customer s sole responsibility and require
68. y to yourself and damage to the product yi Read all safety and installation instructions before you operate the product Do not operate the product in high humidity areas or expose it to water or moisture Do not put the product in an unstable a slanting or vibrated place Do not block any ventilation opening Do not install the product near any heat sources such as radiator heat register or other apparatus that produce heat Operate the product using only the type of power source indicated on the marking label Do not defeat the safety purpose of the grounding type plug A grounding plug has two blades and a third grounding prong The third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Do not overload wall outlets or extension cords as this may cause fire or electric shock Do not use the product when abnormality occurs such as emitting smoke from the product smelling burning being damaged by drop invasion of foreign objects inside the product etc Be always sure to remove the AC adaptor at once and contact your dealer Do not use accessories or attachments not recommended by the manufacturer as they may cause hazards and void the warranty Do not attempt to service the product yourself as removing the casing may expose you to dangerous voltage and void the warranty ER Introduction Chapter 1 Introduction 1 1 Mo

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