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        Oakland Fund for Children and Youth Cityspan User Manual: FY
         Contents
1.    Fo Fe  aK CITY    OF    Waal OAKLAND    Oakland Fund for  Children and Youth    Cityspan User Manual   FY 2014 2015    Cityspan training webinar available on  http   www ofcy org cityspan    Cityspan Help Desk  866 469 6884  toll free   Mon Fri  8AM 5PM  Pacific Time    OFCY Grants Management Cityspan User Guidelines 2014 2015    What   s New with Cityspan in  FY2014 2015      gt  Cityspan training webinar available at http   www ofcy org cityspan    gt  All FY13 14 data has been copied over into FY14 15 Grant year    gt  Projecting Adults and Youth Participants separately in Group Activities pg  8   gt  More User Friendly Quarterly Progress Reports     STATS pg  16    o Displays quarterly data by each activity in addition to the aggregated category  data     gt  No Coversheet as part of the Quarterly Progress Reports pg  16    o Justifying not meeting your projected Units of Service has been incorporated into  STATS     Updated May 2014 2    OFCY Grants Management Cityspan User Guidelines 2014 2015    Index  LOBBIng MIN Ca eee osha a aeg hac seca eaec geese aa na rama omuena te  p  4  Scope of Work   Cover Rabe  2 0 2  cnacssiseatuaniths senate bulincneaameleetaeieeeds p  5  Scope of Work   Demographics        u ussssaunnsessnneesessnnreeessnnrttessnnrreessnnrreessnnreeessnnrreessnnreeesn nnee eea p  5  SCOPE of W  rk B  dget a anaa a niei a a AIE p  5  Scope of Work   Activities          sssnunnsessnnreeessunrtressnnrrtessnnrttessnnrrerssnnrreessnnrteessnnrreesnnnreeenn 
2.   A staff member has to be selected in order to take attendance    DATE OF VISIT     Please enter the last day of the week that the youth participant worked    Enter the total hours worked by the participant using both the HOURS and MINUTES fields  If you are  not using both fields  one of the fields can be left blank    Search for the youth participant by Last Name Initial or partial First or Last Name    Once the participant is found  click ADD RECORD    The ADD RECORD AND HOLD NAME function is if you want to input multiple entries for the specific  participant  You just have to change the DATE OF VISIT  HOURS and MINUTUES fields  You do not have  to search for the specific youth each time     Updated May 2014 22    OFCY Grants Management Cityspan User Guidelines 2014 2015    ENCOUNTER LOG      Step 1  Select an activity                 Activity  Case Management 09 10 _             Step 2  Select a staff member  Enter date of visit and amount of time   Staff Date of Visit       Minutes       Step 3  Find a participant  Click on a letter to view by last name initial or enter  search criteria for more direct results        View by Last Name Initial Find by Name or Client ID   A B C D E F G First Name Last Name  H I J K L M N   O P Q R S T U Client ID   VW X YZ    Updated May 2014 23    OFCY Grants Management Cityspan User Guidelines 2014 2015    Extra Question In Progress Reports Narrative Regarding Job Placement  OFCY would like to track each youth that has been placed in un
3.  Existing and Adding New Participants  amp  Staff    on page 9     Reminder  Staff must also be assigned to an activity in order for their name to be found     Each OFCY grantee should have one person who is in charge of User Accounts  This is the only person that  needs to have access to the    User Accounts    tab located at the bottom of the left blue menu     When the person in charge of User Accounts is logged on  this person can create new database users for your  program and manage existing users    access levels       gt  Caution  You do not want multiple people to have access to User Accounts  When a person has access  to User Accounts  they can create new users  change passwords for existing users or delete users     1  Go to    User Accounts       left blue menu   gt  Current User     The person who is currently logged on     gt  Signatory     The only person for your program that can Sign Off to submit your quarterly report  and invoice  See Notes on Signing Off and Submitting Quarterly Reports and Invoice on page 15      gt  Power Users     People who are users of your OFCY database AND have access to the User  Accounts tab  when they log on  they have the User Accounts tab available      gt  Regular Users     People who are users of the database and do not have access to User Accounts     v    Attendance User     People who only have access to individuals and group and events     2  To make edits  Update the list of Power and Regular Users      if necessary  Cli
4.  Searches can be made using the first or last name or the    Client ID or by viewing by    View By Type  Youth Adults Program Staff     3  Select participant and edit data accordingly  4  Click    Save    and return to    Participants  amp  Staff     5  To repeat follow steps 1 4     Adding New Participants  amp  Staff   1  Select Participants  amp  Staff  2  Click    Add Person     yellow tab   3  Select    Person Type      Youth Participant  Anyone age 20 or younger   Adult Participant  Program Staff  4  Enter in the required fields   5  Click    Add Person       Adding Youth Participant    Enrolled in OUSD School  If you select    Yes    for  the    Enrolled in OUSD School    field  a second  conditional field called    School Attending     paat lamin taints appears and you must choose from a drop  The folowing ficids are required for Youth Partidpants  a    f      Youth Participants down list  This applies for the following    Person Type Adult Parbopants    Program Staff strategies     Oakland Youth Services Attendance System      First Name    pese  5  Transition programs for youth into middle     Enroled E EAEN    Yes No   Unspedfied and high school   a  6  Youth Leadership in Community Schools   acai  7  Community based Out of School Time  Programs    8  Summer Program   9  Youth Leadership and Community Safety   10 Youth Career and Workforce Development     11  Academic Support for Older Youth       Updated May 2014 10    OFCY Grants Management Cityspan User Guidelin
5.  each step  Note that every field  in the Group Activities must contain a selection in order for group activity entry to be complete          The projected Units of Service for each group activity will calculate automatically based on your projected  number of participants    of sessions and average hours per session     NEW  When projecting in Group Activities  you will be able to separate the number of projected adult  participants and projected youth participants  If you only serve children and youth  please zero out the       Projected   of Adult Participants per Session      Projections    Summer Grantees   Q1 June Aug  mark 0 for Q2  Q3  Q4    Projected 2 U  Participants per Session      of Sessions  Qtr 2  Oct     Dec      of Sessions  Qtr 3  Jan     Mar      of Sessions  Qtr 4  Apr     Jun    Projected Hours per Session   e g  30 minutes   0 5        Cityspan will use this information to calculate projected Units of Service at the 6 month and 12 month mark   see below  by each activity using the following formulas     Projected UoS  6 months    avg  participants x   of sessions  Q1   Q2  x avg  hrs per session    Projected UoS  12 months    avg  participants x   of sessions  Q1   Q2   Q3   Q4  x avg  hrs per session    Updated May 2014 8    OFCY Grants Management Cityspan User Guidelines 2014 2015      gt  Caution  Never delete Activities with Attendance Records from the database  There is no limit to the  amount of historical data that is stored in the system     Eve
6.  may also enter overall  comments     Invoice  Enter all expenses incurred  per line item  for this quarter  You must press    Save    each time you want  your data to update on the invoice     calculations occur based on what you   ve entered only when you SAVE   You can update information and Save as often as you want  until you Submit  Once you submit  you cannot go  back to edit your invoice     Signoff  Signatory does not need to be logged in  to signoff  Any user can signoff  using the Signatory  accountholder   s password as the e signature     To find out who is the Signatory for your program  go to    User Accounts     left blue menu  and you will see the  designated Signatory for your program  You can only change your program   s Signatory by contacting OFCY  directly before Cityspan can make the change     Third Quarter Match Reporting Requirements    Third Quarter Report and invoice must include record of the matching funds your OFCY program has utilized   Please provide information for each source of funding that make up the TOTAL amount of Projected Match  column in your Budget     Go to  Progress Reports   left blue menu    Under    Quarter 3     click on Match   Enter    Source     source of your matching funds       Amount     amount of matching funds your OFCY program has received from the source    Choose    Type of Funding    from drop down list    Upload supporting documentation for at least 25  of your OFCY Grant award  displayed below as  Minimum Match 
7.  of          when you created your  activities events        3  Cityspan will  automatically calculate     Average Hours per  Session    based on the  hours you entered on            the Activities Form    participants you entered    Group Activities    Academic tutoring    Applied academic learning in  english  math  science       bratory career field trips        bratory education field       y education workshops       y engagement events  Gardening activities    Gender specific programs    Leadership development        to peer support            s  Recreational Fitness  ities   ology and media  ams  training   Totals  Events    Sessions Projected Projected           0 00  4  Cityspan will calculate       Total Number of       Sessions                               5     Projected Units of          Service  6 mos  and 12  mos   will automatically    0 00 calculate from the sum             of your projected UoS in  your group individual    activities and events    0 0 0 0 0 0 00                 Total Average Units of Units of  Average Number Hours Service Service  Session of per  6  12  Category Participants Q2 Q3 Q4 Sessions Session months  months        Sessions Projected Projected       Cityspan will then sum up the Units of Service projections and quarterly   of sessions by category on the Scope  of Work Activities page  see below   Cityspan will also calculate the average session participants and average  hours per session by category on the Scope of Work Activities pa
8.  question before you can submit the Narrative section   You can Save what you   ve entered and return to the section later at any time  Save your work  Press    Submit     when you are done entering narrative responses  Once you submit  you cannot go back to edit your narrative  section     NEW Stats  On the Stat Report  you will see a listing of each of your activities in addition to aggregated data by  category  Only the data you have projected and taken attendance for within the reporting quarter will appear   Services that occurred outside the date range of the quarter you are viewing will not be included in the Stats  report  Also  actual service information from activities that are not marked    funded by OFCY    will not be  included in the Stats report  For each service  you will see the current status of Actual Units of Service provided  for the quarter  in relation to the Projected Units of Service for the quarter  Make sure all the services your  program has provided have been entered so that your Actual Units of Service is accurate  If not  go back and  finish entering service data  Once done  press    Submit     Once you submit  your Stat report is locked and will no  longer update     Updated May 2014 16    OFCY Grants Management Cityspan User Guidelines 2014 2015    The function of the former Cover Sheet has been incorporated into STATs  If you did not meet your projected  Units of Service at the category level  you will be required to provide a reason why  You
9.  that they are enrolled  in on that date  the system will mark them present automatically    1  Select Group Activities   2  Click    View by Date      3  Select the Date   4  Mark participants present  all pres   or absent  all abs     5  Click    Save    and    Return       Note  if a participant has any variation of attendance other than All Pres  or All Abs  they will be marked as  having Mixed Attendance  This column is read only and can not be selected  Mixed attendance means that the  participant has a combination of present  absent  and or unknown attendance for that date     Reminder  If participants attend activities but skips one to leave early  you can mark him her absent for that  date  If in your program  all participants essentially attend every activity they are enrolled in as long as they are  present that day  this above attendance taking feature will reduce the data entry demand     Units of Service for Groups are calculated based on participants being marked present only  The following  DOES NOT COUNT toward your attendance data     Participant is enrolled in a group  but   O No attendance taken  there is no mark for present or absent   fo  Marked absent  OFCY calculations are based on positive attendance data  participants marked present only     For Event Attendance   Select Events   Click the    Event    under the    View Events    tab   Go to    Attendance     yellow tab    Click    Add      Enter the Date of the Event  Visit    Enter the Total Attende
10. Documentation Amount   For further instructions  please refer to the Proof of Match  Guidelines found on the Help Center tab on your left    Click Add to update your Total Amount and to create an additional Service Record    Repeat until all of your match sources and amounts are entered    9  When done  your minimum match requirement should be met   click Submit     OU ey ee    oo    N    Note  Cityspan will only unlock individual Progress Report forms if the Quarter has not yet been signed  If it is  signed  you must ask for OFCY approval  If you have questions  ask your Grant Manager     Data Security  amp  Confidentiality    The City of Oakland and Cityspan have a Data Sharing Agreement  A summary of important points from this  agreement are listed below     1  The City of Oakland does not have access to individually identifiable information for anyone  OFCY City staff  can only access reports that summarize the service activities that have been entered into the database   these reports do not include information that can identify participants    2  The OFCY evaluators do not have access to individually identifiable information for anyone  The OFCY  evaluator will receive only data that has been stripped of any identifying information     Updated May 2014 17    OFCY Grants Management Cityspan User Guidelines 2014 2015    3  OFCY programs have access to a limited set of student information from OUSD  and only for students  enrolled in their program    4  Each Grantee owns t
11. Email  g John Doe 510 759 8964 john anytown org   Participants  amp  Staff Agency Mailing Address City St  ZIP  Group Activities 4665 Broadway Oakland CA 94602   Alternate Phone Fax  Indidual Activities 510 759 8964 510 759 8965  Events    Scope of Work    PROGRAM SITE CONTACT INFORMATION  1   Reports Site Coordinator Name Phone Email   Betty Doe 510 759 8964 betty anytown org  Site Name Site Type   Help Center CBO Oakland Hospital Health Clinic  Site Street Address City St  ZIP   1111 Broadway Oakland CA 94612  Alternate Phone Fax    Utilities    User Accounts    Admin List       Updated May 2014 4    OFCY Grants Management Cityspan User Guidelines 2014 2015    SUMMARY OVERVIEW  Setting up FY 2014 2015 Grant    The second tab on the left side menu is the    Scope of Work     SOW  tab  Under SOW  your program information  needs to be updated including contact information  demographic data  budget and activities     To get started  go to    OFCY FY 2014 2015    and then go to the Scope of Work tab        Scope of Work   Cover Page  The Cover Page includes the same data entered during the 2013 2016 Proposal process  Please review and  modify  if necessary  this page to make sure that it accurately describes your program  Updating and submitting  your Cover Page will open the Budget and Activities links     1  Select Cover Page  2  Make changes    3  Click    Submit       Please make sure all information including Project Description is current     Scope of Work   Demographics F
12. cipants    number that you enter on the Demographics form will appear on your    Scope of Work Activities     form and will be used to calculate your projected Youth Cost per Unit of Service     Updated May 2014 5    OFCY Grants Management Cityspan User Guidelines 2014 2015    Scope of Work   Budget    The FY13 14 budget has been copied into FY2014 2015  If your budget information has changed from what you  proposed  please email your Grant Manager before making changes  If you have questions  please contact your  Grant Manager     Please refer to your Grant attachment  Schedule N  for the City of Oakland   s Cost of Living Wage Ordinance     1  Select Budget  2  Make changes  3  Click    Save    and    Submit       Scope of Work   Activities    The Scope of Work  SOW    Activities page is read only and aggregates by service category the numbers you  projected when creating activities and events  You cannot make any edits to this page  To make changes to the  projected numbers on Scope of Work   Activities page  you must edit your projections by going into each  Individual Activity  Group Activity or Event        All your FY2013 2014 activities and events have been copied over  For detailed instructions on how to modify  or create Group Activities  Events and Individual Activities  go to pages 7 9  All copied activities and events from  are easily identifiable by the tag  2014 2015      Once your SOW   Activities form has been submitted  you CANNOT make changes to it or add n
13. ck on each name and  confirm each users    access levels to make edits     Updated May 2014 15    OFCY Grants Management Cityspan User Guidelines 2014 2015     gt  Grant Management   offers access to the tabs Scope of Work and Progress Reports  see levels    below      gt  Service Management     offers access for service data entry  for attendance and    events activities                     Power Regular Current   Attendance   No Access  Users Users User User Users  Grant Scope of Work Y vA vA x x  Management Progress Report Y S Y x x  Service J J S ff x  Management Service Data Entry  User Accounts S x x x x                                 gt  Caution  You do not want people to have access to the database that are no longer staff  If people no  longer need access to the database     give them No Access for both Grant Management System and  Service Management System     Quarterly Reports  amp  Invoice    This section will cover notes on signing off and submitting Quarterly Reports  amp  Invoicing  For each quarter of  the fiscal year  you will need to submit a report and invoice     To access Progress Reports  go to    Progress Reports    tab on the left blue menu and choose the appropriate  quarter     Narrative  Enter a response for each of the narrative questions listed  You can type your responses in a Word  document  then copy and paste into the text box when you   re done to avoid losing information should you get  timed out  You will need to enter a response for every
14. dual Activities    Individual Activities require that participants are entered into the database so that their individual service time  can be entered each time the activity takes place  These activities are services provided to individual  participants that your program is tracking closely throughout a period of time and can occur only one time  or  may occur many times  on an on going basis  and are services that occur one on one between participants and  OFCY funded program staff  Examples include services such as mentoring  case management and counseling     NOTE  All your Individual Activities created during the 2013 2016 Proposal Process have been copied over  You    do not have to enter in a schedule  The schedule is read only and will auto populate once attendance has been  entered     Updated May 2014 9    OFCY Grants Management Cityspan User Guidelines 2014 2015    The projected Units of Service for each event will calculate automatically based on your projected average  session participants    of sessions  and average hours per session       gt  Caution  Never delete Activities from the database  There is no limit to the amount of historical data  that is stored in the system     Searching Existing and Adding New Participants  amp  Staff    Participants and Staff are being carried over from the previous year  First  search the database before adding a  new record        Searching     1  Select Participants  amp  Staff  2  Enter the name of the participant or staff 
15. e a dropdown option for  which fiscal year you want to see  please choose the correct fiscal year for which you want to work in  The left  blue menu tabs for  Scope of Work  SOW  and Progress Reports are different depending on which fiscal year  you enter  Here is the difference        Left Menu Tabs What it is       Scope of Work 2013 2014 Your data for the FY 2013 2014  these tabs will remain available until you  Progress Reports 2013 2014 close out the FY 2013 2014 year with OFCY        Your data for the FY 2013 2014 have been copied over for your   Scope of Work 2014 2015 convenience  All the forms under these two tabs will be unlocked  make  Progress Reports 2014 2015 adjustments to the data entered here  based on the Grant negotiations  that finalize your OFCY FY 2014 2015 program plan                   gt  Please make sure that the current contact information for your agency program on the home page is  complete and accurate       gt  The contact information on the home page is split up between PROGRAM DIRECTOR CONTACT  INFORMATION and PROGRAM SITE CONTACT INFORMATION  Also if your program provides services funded  by a single OFCY grant at multiple sites  it is required that you enter each additional Program Site Contact  Information on the home page  Please click edit to make the appropriate changes     Oakland Youth Services Attendance System    SERVICE SITE    OFCY Demo   OFCY only  PROGRAM DIRECTOR CONTACT INFORMATION  Progress Reports Program Director Name Phone 
16. es  the number of people that were present    First Time Attendees  the number of people present that were new to this event  If it is a one time only  event  Total Attendees   will be the same as First Time Attendees    8  Total Staff Attendees  number of OFCY program funded staff present that conduct the event   9  Enter Time Spent  the total minutes the event lasted  Ex 1 hr   60 min    10  Click    Save    and    Return       POOP Ones    Updated May 2014 14    OFCY Grants Management Cityspan User Guidelines 2014 2015    For Individual Activities Attendance   Select Individual Activities   Click the    Individual Activity    under the    View Activities    tab   Go to    Attendance     yellow tab    Click    Add      In Step 1  select the activity  the selected activity may default    In Step 2  select the staff conducting the activity  date of visit  and minutes    In Step 3  find the participation  search by viewing by last name initial or by finding their name or   entering Client ID    8  In Step 4  click    Add Record    or    Add Record and Hold Name     Note     Add Record and Hold Name    if you  want to enter multiple contacts for this participant without Finding Person over again    9  Add Record   10  Select    Click here to Edit Details      11  Enter    Individual Visit Notes     optional    12  Click    Return       Po eS ae ey bere     If you don   t see the Staff person assigned to the activity  click    Cancel    and then follow steps 1 6 on    Searching 
17. es 2014 2015    Oakland Youth Services Attendance System    Adding Adult Participant       Only the First Name and Last Name are    score ot Work    Youth Participants re uired   Progress Reports Person Type    Adult Participants q  gt      Program Staff   Participants  amp  Staff   First Name          Group Activities Last Name     ad person    Individual Activities  Events  Locations  Reports  Utilities  Help Center    User Accounts    Admin List    Oakland Youth Services Attendance System        STE es oleae         The following fields are required for Program Staff  Oakland Resident and LGBTQQI fields  These    Progress Reports    Youth Participants fi      Peison Type    ORA Pana ields are not required      Program Staff      First Name  Group Activities SEN      Last Name    Gender   Events   Ethnicity  Oakland Resident   Yes   No      Unspecified  LGBTQQI          Unspecified       Individual Activities    Locations  Reports  Utilities  Help Center    User Accounts    Admin List         gt  Caution  Never delete program Participants or Adults or Staff from the database  If participants   adults or staff leaves the program  make them inactive  but DO NOT delete them or all of the services  they provided will be deleted       gt  Note  It is very important that you enter all required demographics information  DOB  Grade  Zip Code   Oakland   and Ethnicity for each participant  The system will not allow you to move forward without  completing the required fields     Upda
18. ew activities  without contacting your Grant Manager at OFCY  The SOW  Activities form is LOCKED in the database once it is  submitted because it is intended to represent your Granted agreement   which is generally not to be altered  once your Grant has been finalized  You have the option of modifying your SOW Activities two  2  times each  Grant year  The deadline to request a SOW Modification is the end of the 3  quarter  All SOW Modification  requests must be submitted to your Grant Manager via email     If your Grant Manager agrees that the SOW should be modified he she will UNLOCK this section of the  database in order for you to make changes and add new activities events   This also includes making changes to    projections for numbers of participants to be served      You can still make changes and edits to your activity schedules and enrollment that fall under the categories   This data will not be locked     Updated May 2014 6    OFCY Grants Management Cityspan User Guidelines 2014 2015    Oakland Youth Services Attendance System    Logout    ACTIVITIES       Demo   OFCY only              Progress Reports    Total Average Units of Units of   Participants  amp  Staff Average Number Hours Service Service  Session of per  6  12   Group Activities Category Participants Q3 Q4 Sessions Session months  months        Individual Activities       Events                           l  Cityspan will  automatically calculate     Average Session  Participants    based on  the number
19. fter School  Summer  Wellness and Healthy Transitions  or Older  Youth  determines which Activities categories list you will see     Each OFCY funded activity that your program operates is based on the categories listed  Your agency   s  numerous activities are rolled into their respective categories and are then used to determine how your  program arrives at projection targets     Solution   1  Go to either the Group  Individual or Event blue tab on left  Select the Activity s  in question and verify the category has been selected and is correct  If incorrect  select the yellow Edit tab at top of page  Select correct category  Select Save and Submit    Se a alle a    3  OFCY was not identified as the Funding Source at the time the Activities were created     Updated May 2014 18    OFCY Grants Management Cityspan User Guidelines 2014 2015    Solution   1  Select the Activity or Event that is not showing up in the quarter report  2  Select    Edit     3  Mark the program as    Funded by OFCY    for the correct fiscal year  4  Click    Save  amp  Proceed       Strategy  1  Mental Health and Developmental Consultations in Early Care and    Education  The following instructions and guidelines are provided in order to ensure consistency in how activities and units  of service are tracked in Cityspan for Strategy  1  Mental Health and Development Consultations in Early Care  and Education        Instead of counting units of service and figuring out which participants to count for w
20. ge  see below   Please review the Scope of  Work Activities page and click Submit when you have finished creating all your activities and events  Once  the Activities form is completed and submitted  the projections for the FY 2014 2015 program year will be    locked and you will not be able to create new activities     Group Activities    Group Activities are activities or services that involve a group of participants that your program is tracking  closely throughout a period of time  A group can be a service that occurs only one time  or it may occur on an    on going basis     Updated May 2014    OFCY Grants Management Cityspan User Guidelines 2014 2015    NOTE  All your FY2013 2014 Group Activities has been copied over to FY14 15  However  you will need to go in  and enter a schedule for each Group Activity  Click the    Edit    button next to the Schedule and follow the  prompts on the screen  For more information  please view the Cityspan webinar available at  http   www ofcy org cityspan      All participants must be entered into the database so they can be counted for attendance     To view Group Activities   1  Select Group Activities  2  Either select an existing activity to    Edit     i e   Schedule  Lead Staff  etc   or click the Add Activity tab to  create a new Group Activity  3  Enter the Activity Name and Select the appropriate funding source s   Click    Save  amp  Proceed     5  Proceed through each step of the wizard  clicking    Save  amp  Proceed    with
21. heir data  Neither the City of Oakland  nor Cityspan  owns the data    5  Cityspan provides for the protection of confidential information with the most advanced security  technology available  and meets all applicable rules  regulations  and laws  including but not limited to   Federal Privacy Regulations  45 CFR Part 46  45 CFR 160 and 164  HIPAA Regs    42 CFR Part 2  etc      Contact Us       Cityspan and OFCY Programmatic Assistance   Debra Chester  OFCY Grants Manager  dchester oaklandnet com or 510 238 7496  Terry Hill  OFCY Grants Manager  thill oaklandnet com or 510 238 6380    Cityspan Database  amp  Technical Assistance   Cityspan Help Desk at 866 469 6884  toll free   Mon Fri  8AM 5PM  Pacific Time    Simple Solutions for Inaccurate Cityspan Data    The following are three common causes and solutions for inaccurate Cityspan Reports     1  Attendance data has not been entered  At a minimum  all attendance should be entered on a monthly  basis by the 10  day of the following month     Solution   1  Click on yellow attendance tab and verify attendance data status  Green   Complete  Red    Incomplete  2  Enter attendance data    2  Activity category not selected or marked in the wrong category  If the Category was not selected when  the activity was set up then it will not appear on your quarterly reports  The list of Service Categories  appears under each Service Format  Individual  Group and Event   Your strategy  Early Childhood   School based and Community Based A
22. hich activity  OFCY will  track the two following data points for all services provided by OFCY   s ECMHC grantee   1  Number of participants per service site  both child youth and adult participants      Group Activities  a  Set up one Group Activity per service site  b  For OFCY     Activity Category  choose    Consultation with preschool providers     c  Schedule one date at the end of each quarter  i e  12 31 2013  3 31 2014  6 30 2014   i  Set the hours for the quarterly dates to 9am 9 15am   d  Projections should all be listed as  0   e  Take attendance for each student once per quarter  There is no need to take daily attendance    any more   f  Enroll new participants as you have done so  This process has not changed     g  You can also add adult participants here to reflect your work with parents  educators  staff  etc     2  Number of service hours provided by each consultant per service site     Individual Activities  To capture  consultation hours per site per consultant  please do the following   a  Set up one Individual Activity per service site  b  For OFCY     Activity Category  choose    Consultation with preschool providers     c  Projections  i  Enter projected hours of service per site per quarter  ii  Set average session length to one hour  d  Enroll each staff  i  Click on EDIT  ii  Select a staff name  iii  If staff name does not appear  add staff by going to PARTICIPANTS  amp  STAFF  iv  Note  only one staff can be designated lead staff per activity  Al
23. icipants will be enrolled according to the dates indicated  Dates will  automatically appear as the first date scheduled for the group     you may change these dates per  participant if participants started at later dates     10  Click    Next Step     11  Click    Done     12  To repeat follow steps 1 11     Reminder  If any of your participants have already been enrolled in other groups that meet at the same  time as this group  you will see  Schedule Conflicts  for these participants  YOU MAY SELECT THE  PARTICPANTS TO OVER RIDE THE CONFLICT if you do in fact want the participants to be enrolled in more  than one activity at a time  participants may have the option of choosing from different activities on a given  day     Updated May 2014 12    OFCY Grants Management Cityspan User Guidelines 2014 2015       Enrollment History    e To drop this participant from this activity  select the  Edit  link and enter a drop date  This action will remove attendance records that  belong to this participant for this activity that are dated after the drop date    e To change the enrollment start date  select the  Edit  link and enter an alternate date  This action will remove attendance records that  belong to this participant for this activity prior to the start date    e To undo the drop of this participant  select the  Edit  link and remove the drop date  This will only work on the latest enrollment period    e To completely remove a participant from this activity and delete all atte
24. l others will be designated  as Support Staff   e  Create an adult participant called    Staff Timesheet       Updated May 2014 19       OFCY Grants Management Cityspan User Guidelines 2014 2015    Oakland Youth Services Attendance System    Add Person  sles CREATE NEW PERSON  sens ire    Youth Participants  Progress Reports Person Type    Adult Participants     Program Staff    First Name Staff    of  Group Activities Last Name Timesheet    FPO TS    Individual Activities    Events    Input attendance selecting the appropriate staff and the participant    Staff Timesheet       o Select the correct staff for whom you are entering hours for  o Select the last date of the time period for which you are entering hours for  You have some    O    discretion on how often you want to enter this based on your organization   s current system of  tracking hours  For example  if your organization has bi monthly timesheets ending on the 15   and last day of the month  you can enter hours dated on the 15  and the last day of the month   But at a minimum  please enter hours on a monthly basis     Use the hours and minute fields to enter the number of hours that consultant worked at that site  for the time period you are reporting for    o Step 3  Search for participant    Staff Timesheet    and click    Add Record    to record hours     Updated May 2014    The    Add Record and Hold Name Function    allow you to report for the same Consultant  for multiple entries without having to search f
25. nal questions should appear underneath the category listing  see below   Both  fields are required     Updated May 2014 21       OFCY Grants Management Cityspan User Guidelines 2014 2015     Lapmrawry suucauun Hor wipo    Financial planning training assistance     GED preparation assistance     Individual and career assessments and planning  Internships and subsidized employment opportunities     Job placement and post placement support      Life skills training      Other      Outreach intake  amp  registration      Peer mentorship support      Snack  meals      Vocational training       Work readiness and employment skills training    If Other  Specify Here    Internships and subsidized employment opportunities  What is the place of  subsidized employment or  internship     What is the hourly wage or   stipend that the youth will be   earning  e g   10 hr   300  ipend 40 inte i       Entering Attendance for Individual Activities with Category    Internships and subsidized employment  opportunities       In order to mitigate the amount of data entry  you may enter the total number of hours worked on a weekly  basis for each youth participant  You do not have to enter   of hours worked on a daily basis     To enter weekly attendance for a youth participant     1     oe ee TS    go    10     Click on INDIVIDUAL ACTIVITIES tab on right side   Click on the appropriate Individual Activity   Click on the yellow ATTENDANCE tab on top right   Click ADD on top right   Select STAFF   
26. ndance records associated with this participant  select the  Un   enroll  link  Note  You should only un enroll participants if the participant was mistakenly enrolled in this activity  When a participant is  rightfully enrolled and only attends a portion of this activity  it is strongly recommended that you use the  Drop  function to maintain their  attendance data              Dropping Participants   Select Group Activities   Click the activity under the    View Activities    tab   Click    Enrollment     yellow tab    Find the participant    Click    Edit     on the right of the participant   s name    Under  Action   click Edit   You may enter a Drop Date here and Save  reasons are optional   not required   Click    Return       007 S By ee ae Boe     To    Bulk Drop    follow steps 1 4 above  You may also    Bulk Drop    participants  by selecting    Bulk Drop     Enter a  drop date that does not precede dates with valid attendance data otherwise this will result in the deletion of  the data  You may select    All    or select one participant to drop     Re enrolling Participants  1  If the participant Re enrolls back into this activity at a later date  you may come back to the page by  following steps 1 6 above  enter a  Re enrollment Date   and under  Action  select Re enroll    Reminder  Participants will only appear on Attendance taking rosters for dates that they are enrolled   NEVER DELETE participant attendance  If participants leave a group  use the Drop Date fea
27. nt Activities    Event Activities are activities that do not require individual participants to be entered into the database or  individual attendance to be taken  Service activities that meet the following descriptions should be entered as  an Event if   e The activity involves a large number of people  50 or more   such as an assembly   e Individual attendance is not taken  everyone involved is not entered into the database as an OFCY  participant   e The activity involves an entire school or entire classrooms on a less than regular basis     NOTE  All your Events created during the 2013 2016 Proposal Process have been copied over  You do not have  to enter in a schedule  The schedule is read only and will auto populate once attendance has been entered     To view Event Activities  e Select Events  e Either select an existing activity to    Edit     i e   Schedule  Lead Staff  etc   or click the Add Events tab to  create a new Event  e When adding a new event enter the Activity Name and Select the appropriate funding source s   e Click    Save  amp  Proceed     e Proceed through each step of the wizard  clicking    Save  amp  Proceed    with each step     The projected Units of Service for each event will calculate automatically based on your projected average  session participants    of sessions  and average hours per session       gt  Caution  Never delete Events from the database  There is no limit to the amount of historical data  that is stored in the system     Indivi
28. ntre eea p  6  UD ACHVITIES aai nan a aa p  7  a e E E E A E oasttcs p  8  Individual Activities       sunnesnerrenseosssesnnrrneeesrsnurnrreeorssssnnrrrereorssnrnrrnreessssnnrnnrtrorssnnnrrreeeorssnne p  9  Searching Existing  amp  Adding New Participants oo      sssssssesssssecsssssessessesssesneeseeseesneeseenseass p  9  BPA OME VN se tes estes cetaceans cece each a eles A A LN p  12  POUT NC a ite ea ata E ale p  13  RIS SE PRC ONLI oa ls staccato Wh attcas sens asst tua ins aevtaetiebe ac eaiteeisaeiarieiay  p  15  Quarterly Reports and INVOICE os  0 ccc aotcad cured chaslcdealsataeh lag te staastssldastuce Ml antabhave p  16  Data Security  amp  Confidentiality  oh flail al ate ae Ss tac tN ces A Saal ds clea date trata ctel  p  17  ROU IS tia se ia te ecg cede Ni ae a cata tlt ates ee ac tare p  18  Simple Solutions for Inaccurate Data            cssssssssssessessessesssesersssotssssenseesessassussarasseresesassass p  18  Strategy  1  Mental Health  amp  Developmental Consultations in ECE ceeeeeeees p  19  Strategy  10  Youth Career and Workforce Development    sessssssssessessesseesesstsseestenteess p  21    Updated May 2014 3    OFCY Grants Management Cityspan User Guidelines 2014 2015    Logging In     The log in page is www youthservices net ofcy  If you do not know your user name and password  please  contact you supervisor or the Cityspan Helpdesk at 866 469 6884  toll free      If you are a current grantee who will be continuing your work in FY14 15  you will se
29. or Staff Timesheet again     20    OFCY Grants Management Cityspan User Guidelines 2014 2015    Oakland Youth Services Attendance System    ENCOUNTER LOG  Home      Scope of Work      Activity    Progress Reports New ECMHC Individual Activity X       Step 2  Select a staff member  Enter date of visit and amount of time   Staff Date of Visit Hours    Group Activities    Barnett  Brookie v 11 15 13 E  40    Participants  amp  Staff       Step 3  Find a participant  Click on a letter to view by last name initial or enter  Events search criteria for more direct results   Locations View by Last Name Initial Find by Name or Client ID  Renat F G FirstName Last Name  M N St Timesheet  T U          Utilities Client ID    Help Center  User Accounts Step 4  Choose a participant and click  Add Record   Admin List  ae Record   Aad Record and Hot Nome _   Choose Participant Name     Timesheet  Staff             Strategy  10  Youth Career and Workforce Development  ONLY use Individual Activities when tracking your    Internships and Subsidized Employment    activities  Make  sure to fill out the two additional fields of           OFCY would like to better track its impact on youth internships and subsidized employment  All activities for the  category    Internships and subsidized employment opportunities    should be created as Individual Activities     When creating the Individual Activities and choosing the category    Internships and subsidized employment  opportunities     two conditio
30. orm    In the Demographics tab  please estimate the total clients your program projects to serve during the period July  1  2014 and June 30  2015  Only include the youth and adult participants that will be enrolled in your program  and served through Individual and Group Activities  DO NOT include in your projections the participants that  will be served through Event Activities and will not be enrolled in your program     Please review this information  If you need to make changes to the total numbers served  please email your  Grant Manager know before making changes     1  Select Demographics   2  Review for accuracy    Note  Make sure the    Total Unduplicated Youth Participants    is the total number  of children  amp  youth  ages 0 20  you expect to serve throughout FY 2014 2015 program year  Meeting  this projection will be based on the number of youth and adult participants you enter into the database  throughout the year  enrolling them into group and individual activities  and marking them present for  attendance  Reminder  when you enter a new participant into the database     you select whether the  participant is a    youth    or an    adult     See Searching Existing and Adding New Participants  amp  Staff     3  Click    Save    and    Submit       REMINDER  Each of the demographic categories  Race Ethnicity  Age  Gender  etc   add up to the    Total  Unduplicated Youth Participants        YOUTH you are planning to serve  The    Total Unduplicated Youth  Parti
31. subsidized employment by the OFCY funded    program on a quarterly basis  Please only enter actual job placements that took place during the quarter  As the  prompt question states  please enter where the youth was placed in unsubsidized employment  their wage  and  their projected average number of work hours week  Please do so for each youth placed in unsubsidized  employment  Click on ADD YOUTH PLACEMENT to add as many youth as needed  If you do not have any job  placements for the quarter  click on DELETE THE ABOVE YOUTH PLACEMENT  If you would like to provide more  information on the job placements  please do so in the Additional Comments section     Job Placement    For each youth placed in unsubsidized employment in this quarter  please list where the youth was  _ placed  their wage  and their average number of work hours week   e g  Corporation A   12 hour   30 hours week                          Youth 1   Placement Hourly Wage Average   of Hours Week   Corporation A 9 50 20 00    Delete the above Job placement     Youth 2   Placement Hourly Wage Average   of Hours Week   Hospital A 10 00 35 00    Delete the above Job placement     Youth 3   Placement Hourly Wage Average   of Hours Week    Vo bD      Delete the above Job placement                 Add Job Placement         Updated May 2014 IA    
32. ted May 2014 11    OFCY Grants Management Cityspan User Guidelines 2014 2015    INACTIVE STATUS  Making Youth or Adult Participants Inactive     1     Oy OT eGo    Select Participants  amp  Staff  Click    View Youth or Adult Participants       Select the Participant   From    Participant   s Intake    tab  next to Status  mark the    Inactive     Click    Save    and return to    Participants  amp  Staff      To repeat follow steps 1 5     Making Staff Inactive     1     Oyo ee eh    Select Participants  amp  Staff  Click    View Program Staff       Select the Staff   From    Form 1    tab  next to Status  mark the    Inactive     Click    Save    and return to    Participants  amp  Staff      To repeat follow steps 1 5    Enrolling Participants    1   2   3     ier ed    Oe    Select Group Activities  Under    View Activities     select the    Group Activity    for enrollment    Click    Enrollment    tab    A schedule for the group will need to have been created before enrollment can be entered  Select  either    Group Activities        Events    or    Individual Activities     Select the activity  under    General Tab     and  under    OFCY Projections    click    Edit       Click    Enroll Participants     yellow tab    Enter the name of the participant and select    participant type     youth or adult participant  program staff   OUSD Students or Non OUSD Students    Click    Find Person      Check    Enroll    box   Click    Next Step      Enter    Enroll Date     part
33. ture described  above  or don   t take their attendance for days they are not present     Attendance    Attendance data will now be permanently locked on the 15th of each month for the preceding month  e g   October will be locked on November 15th   Grantees are encouraged to complete data entry by the 10th of  each month  This will allow enough time to address any data entry problems you may encounter that require  OFCY or Cityspan Helpline assistance  After the 15th you must request via email to your Grant Manager that  attendance be unlocked  The purpose of this new policy is to prevent accidental deletions of valuable reporting  data by agency program staff during the course of the Grant year  Retrieving lost data has proven to be time  consuming and very expensive  The cost is the responsibility of the grantee and is paid directly to Cityspan     For Group Activities Attendance    Updated May 2014 13    OFCY Grants Management Cityspan User Guidelines 2014 2015    Taking Attendance   By Group   1  Select Group Activities  Click the    Activity    under the    View Activities    tab  Select the Group you will be taking attendance for  Go to    Attendance     yellow tab   Select the Date  Mark participants present  pres   or absent  abs     Note  There is now an    All Present    or    All  Absent    feature   7  Click    Save    and    Return       DUT tS    Taking Attendance   By Date   You can take attendance ONE TIME per participant  per day and for every group activity
    
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