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Basic Operation Guide

1. BASIC OPERATION GUIDE 4 5 Maintenance 4 Put the old toner container in the plastic bag contained in the toner kit and discard it later according to the local code or regulations for waste disposal Plastic Bag Take the new toner container out of the toner kit Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container 7 Set the new toner container in the printer as shown in the figure below 4 6 BASIC OPERATION GUIDE Maintenance 8 Push down on the top of the toner container to install it firmly in place 9 Pull the blue lock lever on the toner container back towards the locked symbol as far as it will go Lock Lever 1 0 Use the same procedure to replace the other color toner containers 11 Close the top cover Proceed to the next section BASIC OPERATION GUIDE 4 7 Maintenance Cleaning the Printer Cleaning the Main The following parts must be cleaned each time the toner container and waste toner box are replaced Main charger wire Main charger grid Advanced beam array lens Registration roller In addition to this it is recommended that the main charger wire and registration roller are cleaned periodically at least once a month If lines etc appear on printed copies the p
2. 4 18 BASIC OPERATION GUIDE 5 Troubleshooting This chapter contains explanations on the following topics General TNT eee 5 2 a Print Quality FP NG acc aie d ba 5 3 Eco ce 5 7 e Cleanng Paper Jae iii eoe eet RRC Ra O pec 5 14 If a problem cannot be corrected contact your service technician BASIC OPERATION GUIDE Troubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the printer We suggest you consult this table to troubleshoot the problems before calling for service Symptom Check Items Corrective Action Print quality is not good See Print Quality Problems on page 5 3 Paper is jammed See Clearing Paper Jams on page 5 14 Nothing lights on the operator Check that the power cord is Turn off the printer s power plug in panel even when power is turned properly plugged into the power the power cord securely and try on and the fan makes no noise outlet turning on the printer s power again Check that the power switch is Set the power switch to the On in the On position position The printer prints a status page Check the printer cable or the Connect both ends of the printer but does not print jobs from the interface cable cable securely Try replacing the computer printer cable or the interface cable Check program files and Try printing another file or using application software another print command If the
3. 2 3 dE uu beso M PER tasers 2 4 e Components at the Rear of the Printer 2 5 BASIC OPERATION GUIDE Machine Parts Components at the Front of the Printer 1 Operator Panel Used to specify printer functions and display the printer operating status 2 Top Cover When open this cover gives you access to the internal component for replacing toner containers 3 MP Multi Purpose Tray The MP tray holds up to 100 sheets of paper 80 g m2 Transparencies envelopes etc must be fed using this tray 4 Paper Cassette The cassette holds up to 500 sheets of paper from A5 to Legal sizes 80 g m 2 2 BASIC OPERATION GUIDE Machine Parts Components at the Left of the Printer HN E NE vig EX P dil Ur K 1 Top Tray This tray receives printouts face down 2 Power Switch This switch turns printer power on and off 3 Left Cover This cover needs to be opened when replacing the waste toner box or cleaning the main charger units 4 Waste Toner Box This plastic box collects waste toner for later disposal The box has a cap which is used to seal the box opening when being disposed of 5 Main Charger Units on the Drum Units The main charger units are electrical components included in each toner container and are used to transfer toner onto the drum unit Whenever you replace a toner container be sure to clean the corresponding main charger unit BA
4. The Programs are licensed not sold IBM or the applicable IBM country organization grants you a license for the Programs only in the country where you acquired the Programs You obtain no rights other than those granted you under this license The term Programs means the original and all whole or partial copies of it including modified copies or portions merged into other programs IBM retains title to the Programs IBM owns or has licensed from the owner copyrights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any other documentation to the other party Your license is then terminated The other party agrees to these terms and conditions by its first use of the Program You may not 1 use copy modify merge or transfer copies of the Program except as provided in this license 2 reverse assemble or reverse compile the Program or 3 sublicense rent lease or assign the Program 2 Limited Warranty The Programs are provided AS IS THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BASIC OPERATION GUIDE Some jurisdictions do not allow t
5. and printing starts For details see Using the Operator Panel section of the Advanced Operation Guide Memory card err The memory card is accidentally removed from the printer s memory card slot Insert again during reading If you continue reading the memory card insert the same memory card into the slot again The printer again reads it from the beginning of the data Also see Insert the same memory card Memory overflow The total amount of data received by the printer exceeds the printer s internal Press GO memory Try adding more memory Press GO to resume printing You can abandon printing by pressing CANCEL If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time For details on Auto Error Clear refer to Using the Operator Panel section of the Advanced Operation Guide BASIC OPERATION GUIDE 5 9 Troubleshooting Message Corrective Action MemoryCard err Press GO A memory card error has occurred Look at the error code given in place of and refer to Storage Error Codes on page 5 12 To ignore the memory card error press GO Missing duplex drawer The duplex drawer is either not installed or incorrectly inserted Insert the duplex drawer securely No multi copies Press GO Multi copies cannot be printed because RAM disk is disabled or the hard disk is not installed Press GO to print erro
6. message is displayed A new waste toner box is included with the toner kit The printer will not operate without replacing the waste toner box 1 Open the left cover Left Cover 2 While holding the waste toner box press the lock lever and then gently remove the waste toner box Lock Lever NOTE Remove the waste toner box as gently as possible so as not to scatter the toner inside Do not let the opening of the waste toner box face downward BASIC OPERATION GUIDE 4 15 Maintenance 3 Close the cap to the old waste toner box after removing the box from the printer Old Waste Toner Box 4 Toprevent toner from spilling put the old waste toner box in the plastic bag contained in the toner kit and discard it later according to the local code or regulations for waste disposal D Plastic Bag 5 Open the cap of the new waste toner box New Waste Toner Box 4 16 BASIC OPERATION GUIDE Maintenance 6 Insert the new waste toner box as shown in the figure below When the box is set correctly it will snap into place ls IS IS ls Is Is O New Waste Tone Box Make sure that the waste toner box is correctly inserted and close the left cover After replacing the toner containers and the waste toner box clean the main charger units and the paper transfer unit For instructions see Cleaning the Printer on page 4 8 BASIC OPERATION GUIDE 4 17 Maintenance
7. 4 8 Clean the advanced beam array lenses Open the left cover Slowly pull the green lens cleaner knob in and out 2 times For full details see Cleaning the Advanced Beam Array Lenses on page 4 11 Refresh drum Perform the following procedures on the operator panel and try cleaning the drum surface using the printer s built in cleaning system Press MENU Press A or V repeatedly until gt others appears Press Press A or V repeatedly until gt Service appears Press Press A or V repeatedly until gt gt Drum appears Press ENTER twice The message display shows Please wait After approx 3 minutes the display returns to Ready aoa amp WN Faint or blurred printing ABC 123 ABC 123 Clean the main charger units Open the left cover Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page 4 8 Clean the advanced beam array lenses Open the left cover Slowly pull the green lens cleaner knob in and out 2 times For full details see Cleaning the Advanced Beam Array Lenses on page 4 11 Make sure the paper type setting is correct the paper being used See the Using the Operator Panel section in the Advanced Operation Guide Conduct color calibration either by switching the printer off then on or using the printer operator panel For full details see the Using the Operator
8. Position sound pressure level at the front During printing LpA 53dB A During standby LpA 36dB A During sleep mode immeasurably low During printing LpA 55dB A During standby LpA 36dB A During sleep mode immeasurably low BASIC OPERATION GUIDE 6 3 Specifications 6 4 BASIC OPERATION GUIDE A1 QUALITY CERTIFICATE This machine has all quality cor final irspectior DW 4 KYOCERA MITA AMERICA INC Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 TEL 973 808 8444 FAX 973 882 6000 New York Branch 1410 Broadway 23rd floor New York NY 10018 TEL 917 286 5400 FAX 917 286 5402 Northeastern Region 225 Sand Road Fairfield New Jersey 07004 0008 TEL 973 808 8444 FAX 973 882 4401 Midwestern Region 201 Hansen Court Suite 119 Wood Dale Illinois 60191 TEL 630 238 9982 FAX 630 238 9487 Western Region 14101 Alton Parkway Irvine California 92618 7006 TEL 949 457 9000 FAX 949 457 9119 KYOCERA MITA CANADA LTD 6120 Kestrel Road Mississauga Ontario L5T 1S8 Canada TEL 905 670 4425 FAX 905 670 8116 KYOCERA MITA MEXICO S A DE C V Av 16 de Septiembre 407 Col Santa In s Azcapotzalco M xico D F 02130 M xico TEL 55 5383 2741 FAX 55 5383 7804 Southeastern Region 1500 Oakbrook Drive Norcross Georgia 30093 TEL 770 729 9786 FAX 7
9. READ THIS AGREEMENT UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY BY OPENING THIS DISKETTE PACKAGE YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT viii BASIC OPERATION GUIDE Compliance and Conformity FCC statement for users in the United States This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications This equipment may cause harmful interference to radio or television reception This can be determined by turning the equipment off and on If interference is experienced you should to try to correct it by one or more of t
10. RIPARAZIONI STACCATE IL CADO DI ALIMENTAZIONE gt ABS lt MADE IN JAPAN Ozone concentration The printers generate ozone gas 03 which may concentrate in the place of installation and cause an unpleasant smell To minimize the concentration of ozone gas to less than 0 1 ppm we recommend you not to install the printer in a confined area where ventilation is blocked BASIC OPERATION GUIDE Declaration of Conformity for U S A Model name Color Page Printer FS C5020N FS C5030N Trade name Kyocera Mita Responsible party Kyocera Mita America Inc Address 225 Sand Road PO Box 40008 Fairfield New Jersey 07004 0008 U S A Telephone 973 808 8444 Fax 973 882 6000 Manufacturer Kyocera Mita Corporation Tamaki Plant Manufacturer s address 704 19 Nojino Tamaki cho Watarai gun Mie ken 519 0497 Japan This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned User s instruction that conforms to the applicable specifications Technical drawings Descriptions of the procedures that guarantee the conformity Oth
11. bottom of the box into the receptacle and then pushing down on the box until it snaps firmly into place 11 Make sure that the waste toner box is correctly inserted and close the left cover 12 Connect up the printer see Making the connections on page 1 7 1 6 BASIC OPERATION GUIDE Installation Making the connections 1 Connect the printer to your computer The connecting cable is sold separately Parallel Interface USB Interface Network Interface Ethernet Connect the provided power cord to a power outlet MIMI Connector ae na Power Cord 3 Turn on the printers power Switch located on the left side of the printer 4 XSetthe color registration NOTE Set the color registration according to the procedures described in the Advanced Operation Guide Using the Operator Panel section under Other Modes BASIC OPERATION GUIDE 1 7 Installation 1 8 BASIC OPERATION GUIDE 2 Machine Parts This section provides explanations and illustrations for you to determine the parts and their functions Try to be familiar with the names and functions of these parts for correct use and optimal performance This chapter contains explanations on the following topics e Components at the Front of the Printer 2 2 e Components at the Left of the Printer
12. following chapters Chapter 1 Installation This chapter describes how to install the printer Chapter 2 Machine Parts This chapter explains the names of parts Chapter 3 Printing Operation This chapter explains how to print from your workstation Chapter 4 Maintenance This chapter explains how to replace the toner container and how to care for your printer Chapter 5 Troubleshooting This chapter explains how to handle printer problems that may occur such as paper jams Chapter 6 Specifications This chapter lists the printer s specifications Xx BASIC OPERATION GUIDE Conventions Convention Italic Typeface This manual uses the following conventions Description Used to emphasise a key word phrase or message In addition references to other publications are displayed in italic typeface Example A Completed message displays and the Copy Basic screen returns Used to provide additional or useful information about a function or feature Can also contain references to other publications NOTE For information about storing the pin refer to step 10 Important Use to provide important information IMPORTANT Ensure paper is not folded curled or damaged Caution Cautions are statements that suggest mechanical damage as a result of an action CAUTION Do not pull the cassette out when holding the front of the machine Warning Used to alert users to
13. for the particular color The printer does not operate when this message is displayed For example if Replace toner C K is displayed replace the cyan and the black toner containers Set paper Press GO The MP tray is out of paper Load paper and press GO Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam Toner low C M Y K Replace the toner container using a new toner kit Color of the toner container that needs to be replaced is represented by c Cyan M Magenta v Yellow and K Black Top tray paper full The top tray has become full approx 250 pages You must remove all printed pages from the top tray When the printer detects that the top tray is empty again the printer will continues printing into the top tray 5 10 BASIC OPERATION GUIDE Troubleshooting Message Corrective Action Virtual mailbox The storage area in the hard disk for the virtual mailboxes is full Print out full accumulated jobs in the virtual mailboxes Warning The printer s internal memory is running low due to too many numbers of fonts and low memory macros downloaded Try deleting unnecessary fonts and macros T Messages separated by are displayed alternately tt After this error has happened page protect mode will be automatically turned on To maintain optimum use of
14. from your hands For the disposal of the old toner container consult your service technician or dispose of the toner or toner containers in accordance with Federal State and Local rules and regulations BASIC OPERATION GUIDE xix For More Information Item Installation Guide paper manual Description Describes the printer setup procedure Basic Operation Guide this manual Guides you through topics concerning the operations and maintenance of the printer The following documents are stored in the CD ROM as PDF documents Advanced Operation Guide Guides you through topics concerning loading paper using the operator panel as well as describing the options available and the specifications for the physical interface KX Printer Drivers Operation Guide Describes how to install and set the printer driver Technical Reference for PRESCRIBE PRESCRIBE is the native language of the Kyocera printers This Commands Technical Reference contains the information about how the printing is performed using the PRESCRIBE commands as well as the font and emulation description Also included is a list of permanent parameters and their explanation needed when customizing your printer Command Reference for PRESCRIBE Gives a detailed explanation of the PRESCRIBE command syntax Commands and parameters with the aid of print examples About the Operation Guide This Operation Guide has the
15. memory during printing we recommend you manually turn off page protect mode See the Using the Operator Panel section of the Advanced Operation Guide BASIC OPERATION GUIDE 5 11 Troubleshooting Storage Error Codes Hard Disk Errors Meaning 01 Hard disk format error If this error recurs even if the power has been turned off and then on reformat the hard disk 02 The disk system is not installed Recheck the requirements for using the system and the devices 04 There is no available hard disk space Delete unnecessary files etc in order to free up space 05 The specified file does not exist in the hard disk 06 There is no memory available to the hard disk system Increase the available memory 10 Formatting is not possible because host data is being spooled on the hard disk Wait until the hard disk is ready and then format 85 VMB Alias error The alias setting was lost or the virtual tray corresponding to the alias does not exist Set the alias again 97 The number of permanent code jobs that can be stored reached the limit value and no more can be saved Either delete some unnecessary jobs etc or increase the limit 98 An unreadable page was found in a job The job is damaged 99 A print job for the specified ID does not exist in the hard disk Memory Card Errors Meaning The printer does not support the memory card inserted The memory card must meet the req
16. of the printer press GO and the printer will be ready for printing Close duplexer rear unit The rear unit of the optional duplexer is open Close the duplexer rear unit Close duplexer top cover The top cover of the optional duplexer is open Close the duplexer top cover Close paper transfer unit The paper transfer unit is open Close the paper transfer unit Close left cover The left cover of the printer is open Close the left cover BASIC OPERATION GUIDE 5 7 Troubleshooting Message Corrective Action Close rear cover The rear cover of the printer is open Close the printer rear cover Close top cover The top cover of the printer is open Close the printer top cover Duplex disabled Press GO You attempted to print with a paper size and paper type that cannot be used for duplex printing Press GO to print onto one side of the paper only e MPS not stored Press GO The e MPS job cannot be stored because RAM disk is disabled RAM disk size is insufficient hard disk is not installed or hard disk is full Press GO to print error report File not found Press GO You have attempted to print a job that is not contained in the specified virtual mailbox or the specified virtual mailbox is not found If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time Fo
17. problem occurs only with a specific file or application check the printer driver settings for that application Tips Printer problems may be solved easily by following the tips below When you have encountered a problem that following the above guidelines will not solve try the following Turn the printer power off and wait for several seconds Then turn on the printer Reboot the computer which sends the print jobs to the printer Obtain and use the latest version of the printer driver The latest versions of printer drivers and utilities are available at http www kyoceramita com download Make sure that the procedures for printing are correctly followed in the application software Consult the documentation supplied with the application software Ifthe printer prints garbage characters or stalls when the computer is turned on particularly when the printer is connected to the computer under Windows 98 via the parallel port rename device driver file drvwppat vxd This file may be located in Windows System losubsys or Arcada System folder For technical details visit Microsoft web site for the device driver 5 2 BASIC OPERATION GUIDE Troubleshooting Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems Some solutions may require cleaning or replacing parts of the printer If th
18. the possibility of personal injury WARNING High voltage is present in the charger section BASIC OPERATION GUIDE XXi xxii BASIC OPERATION GUIDE 1 Installation This chapter contains explanations on the following topics Unpacking the OME secte Baii adam deea 1 2 Installing the Toner Container and Waste Toner Box 1 4 Making the eonmmngcllofks tastei ii ine isl a ea 1 7 BASIC OPERATION GUIDE 1 1 Installation Unpacking the printer 1 Unpack the printer and all its included components Be sure to hold the right and left sides of the printer when carrying it as shown in the illustration European Pacific U S A Canada countries 2 Remove the packing cover and all packing tapes Packing tape Pd 1 2 BASIC OPERATION GUIDE Installation 3 Check the parts and components oo 5 o 8 Printer Documents and software Installation Guide Basic Operation Guide this guide CD ROMs Magenta toner container Cyan toner container Yellow toner container Black toner container Waste toner boxes one is a spare Power cord Install the toner container and waste toner box see nstalling the Toner Container and Waste Toner Box on page 1 4 BASIC OPERATION GUIDE Installation Installing the Toner Container and Waste Toner Box 1 Close the paper transfer unit tightly 2 Open the top cover and remove the packing item In this
19. 4 Volketswil Switzerland Phone 41 0 1 908 4949 KYOCERA MITA DEUTSCHLAND GMBH Mollsfeld 12 40670 Meerbusch Germany Phone 49 0 2159 918 0 KYOCERA MITA GMBH AUSTRIA Eduard Kittenberger Gasse 95 A 1230 Wien Austria Phone 43 0 1 86338 401 KYOCERA MITA SVENSKA AB Vretenragen 2 6tr 171 54 Solna Sweden Phone 46 0 8 546 550 00 02005 KYOCERA MITA Corporation 4 KYOCERA is a trademark of Kyocera Corporation KYOCERA MITA NORGE Postboks 150 Oppsal NO 0619 Oslo Olaf Helsetsvei 6 NO 0694 Oslo Norway Phone 47 0 22 62 73 00 KYOCERA MITA DANMARK A S Slotsmarken 11 2 DK 2970 H rsholm Denmark Phone 45 7022 3880 KYOCERA MITA PORTUGAL LDA Rua do Centro Cultural no 41 1700 106 Lisbon Portugal Phone 351 0 21 843 6780 KYOCERA MITA SOUTH AFRICA PTY LTD 527 Kyalami Boulevard Kyalami Business Park Midrand South Africa Phone 27 0 11 540 2600 KYOCERA MITA AMERICA INC Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 U S A Phone 973 808 8444 KYOCERA MITA AUSTRALIA PTY LTD Level 3 6 10 Talavera Road North Ryde N S W 2113 Australia Phone 02 9888 9999 KYOCERA MITA NEW ZEALAND LTD 1 3 Parkhead Place Albany P O Box 302 125 NHPC Auckland New Zealand Phone 09 415 4517 KYOCERA MITA THAILAND CORP LTD 9 209 Ratchada Prachachem Road Bang Sue Bangkok 10800 Thailand Phone 02 586 0320 KYOCERA MITA SINGAPORE PTE LTD 121 Genting La
20. 70 729 9873 Southwestern Region 2825 West Story Road Irving Texas 75038 5299 TEL 972 550 8987 FAX 972 252 9786 National Operation Center amp National Training Center 2825 West Story Road Irving Texas 75038 5299 TEL 972 659 0055 FAX 972 570 5816 Latin America Division 8240 N W 52nd Terrace Dawson Building Suite 108 Miami Florida 33166 TEL 305 421 6640 FAX 305 421 6666 KYOCERA MITA EUROPE B V Hoeksteen 40 2132 MS Hoofddorp The Netherlands Phone 31 0 20 654 0000 Home page http www kyoceramita europe com Email info kyoceramita europe com KYOCERA MITA NEDERLAND B V Hoeksteen 40 2132 MS Hoofddorp The Netherlands Phone 31 0 20 587 7200 KYOCERA MITA UK LTD 8 Beacontree Plaza Gillette Way Reading Berks RG2 OBS UK Phone 44 0 118 931 1500 KYOCERA MITA ITALIA S P A Via Verdi 89 91 20063 Cernusco sul Naviglio Milano Italy Phone 39 02 92179 1 S A KYOCERA MITA BELGIUM N V Hermesstraat 8A 1930 Zaventem Belgium Phone 32 0 2 720 9270 KYOCERA MITA FRANCE S A Parc Les Algorlthmes Saint Aubin 91194 GIF SUR YVETTE France Phone 33 0 1 6985 2600 KYOCERA MITA ESPANA S A Edificio Kyocera Avda de Manacor N 2 Urb Parque Rozas 28290 Las Rozas Madrid Spain Phone 34 0 91 631 8392 KYOCERA MITA FINLAND OY Kirvesmiehenkatu 4 00810 Helsinki Finland Phone 358 0 9 4780 5200 KYOCERA MITA SCHWEIZ AG Industriestrasse 28 860
21. ACHTUNG E m HOT SURFACE HEISSE OBERFLACHE TEMPERATURE ELEVEE ATTENCION EXTERIOR CALIENTE SUPERF CIE CHE SCOTI ATTENZIONE ym A gel ATTENTION 220 240V FS C5020N 50 60Hz 4 5A KYOCERA MITA Corporation Exc cc eg ACN003852444 HE eG REMOVE POWER CORD BEFORE SERVICE AND FUSE REPLACEMENT VOR WARTUNG UND SICHERUNGS WECHSEL NETZSTECKER ZIEHEN POUR PR VENIR LES CHOCS LECTRIQUES COUPER L ALIMENTATION AVANT DE REMPLACER LE FUSIBLE DESENCHUFE EL CORDON DE ALIMENTACION ANTES DEL SERVICIO Y DEL REEMPLAZO DEL FUSIBLE PRIMA DI CAMBIARE FIESIBILI O DI ESEGUIRE RIPARAZIONI STACCATE IL CADO DI ALIMENTAZIONE gt ABS lt MADE IN JAPAN FS C5020N 1x 60Hz 9 1A KYOCERA MITA Corporation usa UL 60950 A O US LISTED E noms With FCC Standards FOR HOME OR OFFICE USE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any including interference that tio may cause This Class B tus with Canadian ICES 003 num rique de la classe B est norme NMI Cet appareil 8 003 du Canada forme l conforme la REMOVE POWER CORD BEFORE SERVICE AND FUSE REPLACEMENT POUR PR VENIR LES CHOCS ELECTRIQUES COUPER L ALIMENTATION AVANT DE REMPLACER LE FUSIBLE PRIMA DI CAMBIARE FIESIBILI O DI ESEGUIRE
22. BASIC OPERATION GUIDE 6 1 Specifications Warm up Time 23 C 60 RH Power on Sleep Description FS C5020N FS C5030N 80 seconds or less 80 seconds or less 80 seconds or less 60 seconds or less First Print Out A4 23 C 60 RH Ready Sleep 16 seconds or less 12 seconds or less 96 seconds or less 72 seconds or less Resolution 600 dpi Monthly Duty Average Maximum 4 000 pages 5 000 pages 85 000 pages 100 000 pages Operating Systems Microsoft Windows 95 98 Me 2000 XP Microsoft Windows NT4 0 Apple Macintosh OS 9 Apple Macintosh OS X Controller PowerPC750CXr 400MHz PowerPC750FX 600MHz Memory Standard Maximum 128MB 1024MB 512MB x 2 Interface Standard USB Hi Speed USB Parallel IEEE1284 Network 10BASE T 100BASE TX KUIO LV slot IB 11 Serial IB 20 10BASE2 10BASE T 100BASE TX IB 21E 10BASE T 100BASE TX IB 22 IEEE802 11b Wireless Operation Environment Temperature Relative Humidity Altitude Illumination 10 32 5 C 50 90 5 F 20 80 2 000m 6547 feet maximum 1 500 lux maximum Dimensions Weight without toner container 385 x 345 x 470mm 15 2 x 13 6 x 18 5 Approx 22kg 48 8lbs Approx 23kg 50 8lbs 6 2 BASIC OPERATION GUIDE Specifications Description FS C5020N FS C5030N Operating noise in accordance with ISO7779 Bystander
23. CD ROM and select Setup exe 4 Perform the procedures displayed on the installation program to install the KX DRIVER 3 2 BASIC OPERATION GUIDE Printing Operation Printing from Application Software P c N 5 The steps required to print a document created with an application are explained below You can select the printing Paper Size and Output Destination Load the paper required into the paper cassette From the application File menu select Print The Print dialog box displays Click the drop down list of printer names All the printers installed in Windows are listed Click the name of the machine Use Number of copies to enter the number of prints required Up to 999 copies can be entered For Microsoft Word we recommend that you click Options and specify Use printer settings for the Default tray nl pages n range 7 Xaetopacersize ho scaig ox Corcel Comments Options for current document orby T Print data oniy for forms To start printing click OK NOTE For information on how to use the printer driver software refer to the KX Printer Driver Operation Guide BASIC OPERATION GUIDE Printing Operation 3 4 BASIC OPERATION GUIDE 4 Maintenance This chapter contains explanations on the following topics lt General OOD ooa eeserded etbt tbie oon dide bl itid 4 2 e Toner Container Replacement ccceeeeeeeeeees 4 3 Cleaning the PUNi Me
24. FS C5030N Electrophotographic four color CMYK printing using Advanced Beam Array Printing Speeds Cassette MP Tray A4 24ppm B5 A5 Letter 26ppm Legal 21ppm A4 16ppm B5 A5 Letter 17ppm Legal 14ppm A4 15ppm B5 A5 Letter 16ppm Legal 13ppm A4 22ppm B5 A5 Letter 23ppm Legal 19ppm Paper Sizes Cassette MP Tray A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio Il Executive ISO B5 Envelope C5 16K and Custom A4 B5 A5 Folio 8 1 2 x 14 Legal 8 1 2 x 11 Letter Oficio ll Statement Executive A6 B6 ISO B5 Env Monarch Envelope 10 Envelope 9 Envelope 6 Envelope DL Envelope C5 16K Hagaki Oufuku Hagaki Youkei 2 Youkei 4 and Custom Paper Types Cassette MP Tray Plain preprinted bond recycled rough letterhead color prepunched high quality and custom Plain transparency preprinted labels bond recycled vellum rough letterhead color prepunched envelope cardstock coated thick high quality and custom Paper Feed Source Capacity Cassette MP Tray 500 sheets 80g m 100 sheets 80g m Output Tray Capacity Top Tray Face up Tray Option 250 sheets 80g m 250 sheets 80g m PT 301 100 sheets 80g m 100 sheets 80g m when the optional duplex unit is installed PT 300 250 sheets 80g m 100 sheets 80g m when the optional duplex unit is installed
25. Panel section in the Advanced Operation Guide Try adjusting the color control settings using the printer driver Check the operator panel If the Toner low C M Y K message is displayed with color description install a new toner kit for the color To replace toner see Toner Container Replacement on page 4 3 BASIC OPERATION GUIDE Troubleshooting Printed Results Corrective Action Refresh drum Perform the following procedures on the operator panel and try cleaning the drum surface using the printer s built in cleaning system 1 Press MENU 2 Press Aor V repeatedly until gt others appears 3 Press D Press or V repeatedly until gt Service appears 4 Press D Press A or V repeatedly until gt gt Drum appears 5 Press ENTER twice 6 The message display shows Please wait After approx 3 minutes the display returns to Ready Grey background Clean the main charger units Open the left cover Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page 4 8 Check the charger units installation Open the left cover and check that the charger units are correctly installed and seated as far as it will go see Cleaning the Printer on page 4 8 Conduct color calibration either by switching the printer off then on or using the printer operator panel For full details see the Using the Oper
26. Replace Maintenance Kit which is displayed on the message display Replacement of the maintenance kit is necessary at every 200 000 images of printing and requires professional servicing Contact your service technician BASIC OPERATION GUIDE Troubleshooting Message Corrective Action KPDL error Current print processing cannot continue because of occurrence of KPDL error Press GO which is categorized by To print out an error report display gt Print KPDL err s from the menu system and select On Press GO to resume printing You can abandon printing by pressing CANCEL If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time For details on Auto Error Clear refer to Using the Operator Panel section of the Advanced Operation Guide Load Cassett The paper cassette matching the paper size and paper type of the print job is A4 PLAIN t empty Load paper into the paper cassette as displayed in place of Press GO to resume printing If you want to print from a different paper source press A or V to display Use alternative and you can change the source for paper feeding After selecting a paper source and pressing MENU Paper Handling gt appears By pressing the A the paper type settings menu appears After setting the correct paper type press ENTER and printing starts For details see Using the Operator Panel section of the Advanced Operat
27. SIC OPERATION GUIDE 2 3 Machine Parts Internal Components kh OND 1 Magenta Toner Container This container holds magenta M toner You must replace the container when the toner runs out 2 Cyan Toner Container This container holds cyan C toner You must replace the container when the toner runs out 3 Yellow Toner Container This container holds yellow Y toner You must replace the container when the toner runs out 4 Black Toner Container This container holds black K toner You must replace the container when the toner runs out 5 Paper Transfer Unit The paper transfer unit feeds paper from the cassette for printing 2 4 BASIC OPERATION GUIDE Machine Parts Components at the Rear of the Printer Vents Air is purged through these vents to cool down the inside Memory Card Slot This slot receives a memory card A memory card can hold fonts macros forms etc that can be downloaded in the printer s memory For details see the Options section of the Advanced Operation Guide Power Cord Connector This connector accepts the power cord supplied with the printer USB Interface Connector This connector is a USB interface that conforms to the Hi Speed USB Use a USB cable between this connector and the USB port on a computer Network indicators These indicators light according to the communication status with the network Right 1OBASE T 100BASE TX indicator Lights
28. ack in Repeat this 2 times Lens Cleaner Knob 2 Push the lens cleaner knob back in completely After cleaning make sure you restore the lens cleaner knob to its home position NOTE If the lens cleaner knob is not restored to its home position the corresponding color will be printed over the whole page Use the same procedure to clean the lenses on the main charger unit of the other toner containers 4 12 BASIC OPERATION GUIDE Maintenance 3 Once you are finished cleaning all 4 lenses close the left cover Cleaning the Paper Transfer Unit Print problems such as soiling of the reverse side of printed pages may occur if the paper transfer unit becomes dirty To clean the paper transfer unit you must use the cleaning cloth included in the toner kit 1 While pulling the green paper transfer unit release lever pull out the paper transfer unit Paper Transfer Unit Release Lever Paper Transfer Unit BASIC OPERATION GUIDE 4 13 Maintenance 2 Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit Paper Ramp NOTE Be careful not to touch the black transfer roller during cleaning as this may adversely affect print quality 3 Push the paper transfer unit back in completely 4 14 BASIC OPERATION GUIDE Maintenance Replacing the Waste Toner Box Replace the waste toner box when the Check waste toner box
29. ate charger wires etc After the cleaning is finished however the message does not automatically change to Ready To restart printing you must press GO and make the printer ready In either case replace the toner container see Toner Container Replacement on page 4 3 Replacing the Toner Container NOTE During toner container replacement temporarily put storage media and computer supplies such as floppy disks away from around the toner container This is to avoid damaging media by the magnetism of toner This section explains how to replace the toner containers When replacing the toner container of any color always replace the waste toner box at the same time If this box is full the printer may be damaged or contaminated by the waste toner that may spill over the box NOTE You do not have to turn printer power off before starting the replacement Any data that may be under printing process in the printer will be deleted if you turn printer power off To replace the toner container first make sure of the color of the toner container requiring replacement In this example it is assumed that you are replacing the black toner container 4 4 BASIC OPERATION GUIDE Maintenance 1 Open the top cover Magenta M Cyan C 2 Pull the blue lock lever on the toner container forward towards the unlocked symbol Lock Lever 3
30. ator Panel section in the Advanced Operation Guide Dirt on the top edge or back of the Check the paper chute and the ramp paper Pull out the paper transfer unit and check for toner on the paper ramp Clean the paper ramp using a soft dry lint free cloth For details see Cleaning the Paper Transfer Unit on page 4 13 BASIC OPERATION GUIDE 5 5 Troubleshooting Printed Results Corrective Action Clean the main charger units Open the left cover Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page 4 8 Clean the parts in the paper paths such as the paper cassette etc Check the transfer roller If the transfer roller is dirty with toner try printing several pages Printing incomplete or out of position ABC 149 Check that the application software is correctly operated See Tips on page 5 2 Skewed color printout ABC Conduct color registration using the printer operator panel For full details see the Using the Operator Panel section in the Advanced Operation Guide BASIC OPERATION GUIDE Troubleshooting Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself If Call service appears turn off the printer disconnect the power cord and contact your service technician Some errors cause t
31. directly by equipment sold or furnished by us including but not limited to any interruption of service loss of business or anticipatory profits or consequential damages resulting from the use or operation of the equipment or software Energy Star As an ENERGY Star Partner we have determined that this aX product meets the ENERGY Star guidelines for energy nf efficiency The basic objective of the ENERGY Star Program is to reduce environmental pollution by encouraging the manufacture and sale of equipment that uses energy more efficiently This printer is equipped with a sleep timer function that conforms with the standards of the Enercy Star Program This function makes it possible to reduce the amount of electrical power consumed by the printer For maximum power savings turn off the printer s power supply when not using the printer for extended periods of time For details on the sleep timer function and printer power consumption refer to this manual Initial settings of the sleep timer function and power saved using the sleep timer function FS C5020N FS C5030N Initial Auto Sleep Setting 15 minutes 60 minutes 15 minutes 60 minutes Power consumption in 16W 45W for USA and 18W 70W for USA and Auto Sleep Canada Canada 16W 45W for Europe 21W 70W for Europe Asia and other countries Asia and other countries ENERGY STAR program guideline BASIC OPERATION GUIDE xiii Group
32. e suggested corrective action will not solve the problem call for service Printed Results Corrective Action Completely blank printout Check the toner containers Open the printer top cover and check that the toner containers are correctly installed in the printer For more information on installing the toner containers see Toner Container Replacement on page 4 3 Check that the application software is correctly operated Full single color printout Check the charger unit Open the left cover and check that the charger unit is correctly installed Dropouts horizontal streaks stray Clean the main charger units dots Open the left cover Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page 4 8 BASIC OPERATION GUIDE 5 3 Troubleshooting Printed Results Corrective Action Black or white vertical streaks ABC ABC 123 123 Direction of Paper Feed Check the operator panel for toner Ifthe Toner low C M Y K message is displayed with color description install a new toner kit for the color To replace the toner container see Toner Container Replacement on page 4 3 Clean the main charger units Open the left cover Slowly pull the green wire cleaner knob to each of the main charger units in and out a few times For full details see Cleaning the Main Charger Unit on page
33. egard to the cost of cleaning the internal parts of the printer xviii BASIC OPERATION GUIDE Other Precautions Do not place heavy objects on the printer or cause other damage to the printer Do not open the top left rear cover turn off the main switch or pull out the power plug during printing During printing some ozone is released but the amount does not cause any ill effect to one s health If however the printer is used over a long period of time in a poorly ventilated room or when printing an extremely large number of copies the smell may become unpleasant To maintain the appropriate environment for print work it is suggested that the room be properly ventilated Do not touch electrical parts such as connectors or printed circuit boards They could be damaged by static electricity Do not attempt to perform any operations not explained in this handbook If the printer will not be used for an extended period of time remove the paper from the cassette return it to its original package and reseal it CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Cautions for Toner Handling Do not incinerate toner and toner containers Dangerous sparks may cause burn Never open the toner container Do not inhale the toner If you get toner on your hands Do not rub your eyes or touch your mouth Wash the toner
34. er technical information Kyocera Mita America Inc CE Marking Directive According to Council Directive 89 336 EEC and 73 23 EEC Manufacturer Kyocera Mita Corporation Tamaki Plant Manufacturer s address 704 19 Nojino Tamaki cho Watarai gun Mie ken 519 0497 Japan Declares that the product Product name Color Page Printer Model number FS C5020N FS C5030N as tested with enhancement optional units Duplex unit DU 300 DU 301 Paper Feeder PF 60 Conforms to the following product specifications EN 55 022 1998 Class B EN 61 000 3 2 2000 EN 61 000 3 3 1995 EN 55 024 1998 EN 60 950 2000 BASIC OPERATION GUIDE Xi The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned User s instruction that conforms to the applicable specifications Technical drawings Descriptions of procedures that guarantee conformity Other technical information Declaration of Conformity Australia Manufacturer Kyocera Mita Corporation Tamaki Plant Manufacturer s address 704 19 Nojino Tamaki cho Watarai gun Mie ken 519 0497 Japan declares that the product Product name Color Page Printer Model name FS C5020N FS C5030N Description of devices This Page Printer Model FS C5020N is the 16 ppm FS C5030N is the 24 ppm monochrome color A4 size and utilized plain paper dry toner etc The
35. example it is assumed that you are installing the black toner container Gr Packing item 3 Make sure that the side of the toner container with the markings caution notes etc are facing downward and shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container Toner supply Do not forcefully push in on the center of opening the toner container or touch the toner supply opening with your hands or fingers during this procedure 4 Setthe new toner container in the printer with the markings facing upward as shown in the figure below NOTE Be sure to set the toner container in the correct location for that color Sr teens m Cyan C Yellow Y ZI Black t 1 4 BASIC OPERATION GUIDE Installation 5 8 9 Install the toner container by pushing down on the container until it clicks firmly into d Fs place NE uei Apply light pressure to the toner container and push the blue lock lever on the toner container back towards the locked symbol as far as it will go Lock lever To install the other color toner containers use the same procedure as above Close the top cover Open the left cover Open the cap of the waste toner box Cap BASIC OPERATION GUIDE 1 5 Installation 10 Install the waste toner box into the printer as shown in the figure by setting the
36. for Energy Efficient Appliances GEEA The goal of GEEA is efficient use of energy This product has a high efficiency profile and meets the ENE criteria for receiving the GEEA Label FS C5020N FS C5030N Initial Auto Sleep Setting 15 minutes 30 minutes 15 minutes 30 minutes Power Consumption Power off OW 1W OW 1W Auto Sleep 16W 30W 21W 30W GEEA criteria xiv BASIC OPERATION GUIDE Installation Precautions Environment CAUTION Avoid placing the printer on or in locations which are unstable or not level Such locations may cause the printer to fall This type of situation presents a danger of personal injury or damage to the printer Avoid locations with humidity or dust and dirt If dust or dirt becomes attached to the power plug clean the plug to avoid the danger of fire or electrical shock Avoid locations near radiators heaters or other heat sources or locations near flammable items to avoid the danger of fire To keep the printer cool and facilitate changing of parts and maintenance allow access space as shown below Leave adequate space especially around the side cover to allow air to be properly ventilated from the printer Top 75 cm 29 1 2 inches II Left 40 cm Right 25 cm Rear 25 cm Front 60 cm 15 3 4 inches 10 inches 10 inches 23 5 8 inches Other Precautions 40 cm 15 3 4 inches when
37. he alarm to sound To stop the alarm press CANCEL Message Corrective Action Add paper MPTray The paper has run out in the paper source displayed Supply paper according to the paper source displayed paper cassettes MP tray optional paper feeders or optional envelope feeder This message is displayed alternately with messages indicating the printer status such as Ready Please wait Processing Waiting and Form Feed Time Out Call service EGER F represents a controller error 0 1 2 Call for service The printer does not operate when this message is displayed Call service 4444 0123456 represents a mechanical error 0 1 2 Call for service The printer does not operate when this message is displayed The total number of pages printed is also indicated e g 0123456 Cassette not loaded The corresponding paper cassette is not installed Install the cassette The cassette number can be 1 topmost to 4 bottom Check waste toner box This message warns following two cases Install the new waste toner box The waste toner box is not installed The waste toner box is full Clean printer Press GO Please clean the inside of the printer See Cleaning the Printer on page 4 8 This message will be displayed when replacing the toner container after the message Replace toner C M Y Kis displayed After cleaning the inside
38. he exclusion of implied warranties so the above exclusion may not apply to you 3 Limitation of Remedies IBM s entire liability under this license is the following For any claim including fundamental breach in any form related in any way to this license IBM s liability will be for actual damages only and will be limited to the greater of 1 the equivalent of U S 25 000 in your local currency or 2 IBM s then generally available license fee for the Program This limitation will not apply to claims for bodily injury or damages to real or tangible personal property for which IBM is legally liable IBM will not be liable for any lost profits lost savings or any incidental damages or other economic consequential damages even if IBM or its authorized supplier has been advised of the possibility of such damages IBM will not be liable for any damages claimed by you based on any third party claim This limitation of remedies also applies to any developer of Programs supplied to IBM IBM s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this Section Some jurisdictions do not allow these limitations or exclusions so they may not apply to you 4 General You may terminate your license at any time IBM may terminate your license if you fail to comply with the terms and conditions of this license In either event you must destroy all your copies of the Program You are respo
39. he following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that used for the receiver Consult your service technician or an experienced radio TV technician for help Changes or modifications not expressly approved by the manufacturer for compliance could void the user s authority to operate the equipment Shielded circular cables should be used for interfacing with the computer Precautions for Use Any modifications without prior permission of Kyocera may cause harmful interference If any modifications or changes are made to this equipment without prior permission of Kyocera Kyocera as the manufacturer does not guarantee the compliance with the FCC Rules The use of equipment that does not comply with the FCC Rules is prohibited Interface connectors IMPORTANT Be sure to power off the printer before connecting or disconnecting an interface cable For protection against static electricity discharge to the printer s internal electronics through the interface connector s cover any interface connector that is not in use with the protective cap supplied BASIC OPERATION GUIDE NOTE Use shielded interface cables Cautionary Labels The printer bears any of the following labels For Europe Asia and other countries For U S A and Canada CAUTION
40. inter Handling of Plastic Bags WARNING Keep the plastic bags that are used with the printer away from children The plastic may cling to their nose and mouth causing suffocation BASIC OPERATION GUIDE xvii Precautions for Use Cautions when Using the Printer Do not place metallic objects or containers with water flower vases flower pots cups etc on or near the printer This type of situation presents a danger of fire or electrical shock should they fall inside Do not remove any of the covers from the printer as there is a danger of electrical shock from high voltage parts inside the printer Do not damage break or attempt to repair the power cord Do not place heavy objects on the cord pull it bend it unnecessarily or cause any other type of damage These types of situations present a danger of fire or electrical shock Never attempt to repair or disassemble the printer or its parts as there is a danger of fire electrical shock or damage to the laser If the laser beam escapes there is a danger of it causing blindness If the printer becomes excessively hot smoke appears from the printer there is an odd smell or any other abnormal situation occurs there is a danger of fire or electrical shock Turn the power switch OFF O immediately remove the power plug from the outlet and contact your service representative If anything harmful paper clips water other fluids etc falls into the printer turn the p
41. ion Guide Load EF There is no paper cassette installed in the printer that matches the paper size and A5 PLAIN t paper type of the print job Set paper in the envelope feeder Press GO to resume printing Note that feeding paper with a paper size which does not match the current paper size from the envelope feeder can cause a paper jam If you want to print from a different paper source press A or V to display Use alternative and you can change the source for paper feeding After selecting a paper source and pressing MENU Paper Handling gt appears By pressing the A the paper type settings menu appears After setting the correct paper type press ENTER and printing starts For details see Using the Operator Panel section of the Advanced Operation Guide Load MP Tray There is no paper cassette installed in the printer that matches the paper size and A4 PLAIN t paper type of the print job Set paper in the MP tray Press GO to resume printing Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam If you want to print from a different paper source press A or V to display Use alternative and you can change the source for paper feeding After selecting a paper source and pressing MENU Paper Handling appears By pressing the A the paper type settings menu appears After setting the correct paper type press ENTER
42. istered trademark of Apple Computer Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation PowerPC and Microdrive are trademarks of International Business Machines Corporation CompactFlash is a trademark of SanDisk Corporation ENERGY STAR is a U S registered mark All other brand and product names are registered trademarks or trademarks of their respective companies BASIC OPERATION GUIDE iii This product uses PeerlessPrintXL to provide the HP LaserJet compatible PCL 6 language emulation PeerlessPrintXL is a trademark of The Peerless Group Redondo Beach CA 90278 U S A This product was developed using the Tornado Real Time Operating System and Tools from Wind River Systems AGFA This product contains UFST and MicroType from Agfa Monotype Corporation BASIC OPERATION GUIDE License Agreements IBM Program License Agreement THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS PROGRAMS WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION IBM THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS THEN YOU WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND CONDITIONS
43. me 4 8 e Replacing the Waste Toner Box 4 15 BASIC OPERATION GUIDE 4 1 Maintenance General Information This chapter describes basic maintenance tasks you can perform on the printer You can replace the following component according to the printer s display Toner Kits Waste Toner Box Also the following parts need periodic cleaning Paper Transfer Unit Main Charger Units Advanced Beam Array Lenses 4 2 BASIC OPERATION GUIDE Maintenance Toner Container Replacement Frequency of toner container replacement The life of the toner containers depends on the amount of toner required to accomplish your printing jobs When 5 coverage a typical business document of individual toner colors is assumed for A4 or letter size paper The black toner container lasts an average of 8 000 monochrome pages The cyan magenta and yellow toner containers last an average of 8 000 color images You can print a status page to check how much toner remains in the toner container see Printing a Status Page in the Using the Operator Panel section of the Advanced Operation Guide The Toner Gauge in the consumables status section on the status page shows a progress bar for each color which roughly represents how much toner is left in the toner container Starter Toner Containers The toner containers packed with the new printer are starter toner containers The black starter
44. ne 3rd Level Singapore 349572 Phone 67418733 KYOCERA MITA HONG KONG LIMITED 11 F Mita Centre 552 566 Castle Peak Road Tsuen Wan New Territories Hong Kong Phone 24297422 KYOCERA MITA TAIWAN Corporation 7F 1 2 No 41 Lane 221 Gangchi Rd Neihu District Taipei Taiwan 114 R O C Phone 02 87511560 KYOCERA MITA Corporation 2 28 1 chome Tamatsukuri Chuo ku Osaka 540 8585 Japan Phone 06 6764 3555 http www kyoceramita com Revision 1 0 2005 3
45. ng 5 bu cob CAUTION The fuser unit inside the printer is hot Do nottouch it with your hands as it may result in burn injury Remove jammed paper carefully Push the paper transfer unit back in and close the fuser cover and rear cover Paper jam MP Tray 1 2 Paper is jammed at the MP tray Remove the jammed paper using the procedure given below Remove the paper jammed at the MP tray Open and close the paper transfer unit the paper jam error will be reset 5 18 BASIC OPERATION GUIDE Troubleshooting Paper jam Cassette 2 to 4 Paper is jammed at optional paper cassette 2 to 4 Refer to the Operation Guide for the optional paper cassette and remove the jammed paper Paper jam EF Paper is jammed at the optional envelope feeder Remove the jammed paper using the same procedure as for a jam at the MP Tray Then open and close the paper transfer unit For details refer to the User s Manual for the envelope feeder Paper jam Duplexer Paper is jammed inside the rear cover of the optional duplexer or at the duplexer drawer Refer to the Operation Guide for the duplexer and remove the jammed paper BASIC OPERATION GUIDE 5 19 Troubleshooting 5 20 BASIC OPERATION GUIDE Printing Method 6 Specifications NOTE Specifications are subject to change without notice Description FS C5020N
46. nsible for payment of any taxes including personal property taxes resulting from this license Neither party may bring an action regardless of form more than two years after the cause of action arose If you acquired the Program in the United States this license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by the laws of the country in which you acquired the Program Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Agfa Corporation Helvetica Palatino and Times are registered trademarks of Linotype Hell AG ITC Avant Garde Gothic ITC Bookman ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation BASIC OPERATION GUIDE Agfa Monotype License Agreement 1 10 Software shall mean the digitally encoded machine readable scalable outline data as encoded in a special format as well as the UFST Software You agree to accept a non exclusive license to use the Software to reproduce and display weights styles and versions of letters numerals characters and symbols Typefaces solely for your own customary business or personal purposes at the address stated on the registration card you return to Agfa Japan Under the terms of this License Agreement you have the right to use the Fonts on up t
47. o three printers If you need to have access to the fonts on more than three printers you need to acquire a multi user license agreement which can be obtained from Agfa Japan Agfa Japan retains all rights title and interest to the Software and Typefaces and no rights are granted to you other than a License to use the Software on the terms expressly set forth in this Agreement To protect proprietary rights of Agfa Japan you agree to maintain the Software and other proprietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces You agree not to duplicate or copy the Software or Typefaces except that you may make one backup copy You agree that any such copy shall contain the same proprietary notices as those appearing on the original This License shall continue until the last use of the Software and Typefaces unless sooner terminated This License may be terminated by Agfa Japan if you fail to comply with the terms of this License and such failure is not remedied within thirty 30 days after notice from Agfa Japan When this License expires or is terminated you shall either return to Agfa Japan or destroy all copies of the Software and Typefaces and documentation as requested You agree that you will not modify alter disassemble decrypt reverse engineer or decompile the Software Agfa Japan warrants that for ninety 90 days af
48. ot KYOCERA FS C5020N FS C5030N Basic Operation Guide Contents 1 Installation Unpacking the printer 0 ni eiea a Rr 1 2 Installing the Toner Container and Waste Toner Box ce 1 4 Making the connections 2 1 2 0 aaa a 1 7 2 Machine Parts Components at the Front of the Printer liliis 2 2 Components at the Left of the Printer na 2 3 Internal Components 000 00 cece tees 2 4 Components at the Rear of the Printer a 2 5 3 Printing Operation Loading Printer Driver llle a 3 2 Printing from Application Software ne 3 3 4 Maintenance General Information anaana aana 4 2 Toner Container Replacement 0 nh 4 3 Cleaning the Printer ius cuam pi feed EU Re Mera tose m Rue FOR Rn eee RU Ren d URS 4 8 Replacing the Waste Toner BOX iissseseseee hh 4 15 5 Troubleshooting General Guidelines liliis 5 2 Print Quality Problems 2 2s Reb RR ede ey de heeded 5 3 Error Messages cnc aa e aaa hn pant adie ed a Gud aso baa a te 5 7 Clearing Paper Jams see e RR ee ee ede E EG peu ee bee 5 14 6 Specifications BASIC OPERATION GUIDE Contents BASIC OPERATION GUIDE Legal and Safety Information CAUTION NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER S EMULATION MODE The printer is factory se
49. ower switch OFF O immediately Next remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a danger of electrical shock Always contact your service representative for maintenance or repair of internal parts Do not pull the power cord when removing it from the outlet If the power cord is pulled the wires may become broken and there is a danger of fire or electrical shock Always grasp the power plug when removing the power cord from the outlet Always remove the power plug from the outlet when moving the printer If the power cord is damaged there is a danger of fire or electrical shock If the printer will not be used for a short period of time overnight etc turn the power switch OFF O If it will not be used for an extended period of time vacations etc remove the power plug from the outlet for safety purposes during the time the printer is not in use For safety purposes Always remove the power plug from the outlet when performing cleaning operations If dust accumulates within the printer there is a danger of fire or other trouble It is therefore recommended that you consult with your service representative in regard to cleaning of internal parts This is particularly effective if accomplished prior to seasons of high humidity Consult with your service representative in r
50. printer can be equipped with several enhancement optional units as a paper feeder as PF 60 a duplex unit as DU 300 DU 301 conforms to the following product specifications AS NZS 3548 1995 EN 55 022 1998 Class B IEC60950 EN 60 950 1999 The manufacturer and its merchandising companies retain the following technical documentation in anticipation of the inspection that may be conducted by the authorities concerned User s instruction that conforms to the applicable specifications Technical drawings Descriptions of procedures that guarantee conformity Other technical information The manufacturer has been employed with ISO9001 scheme JQA and BS have attested the manufacturer Kyocera Mita Australia Pty Ltd 6 10 Talavera Road North Ryde NSW 2113 Australia Telephone 61 2 9888 9999 Fax 61 2 9888 9588 Canadian Department of Communications Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 Xii BASIC OPERATION GUIDE Avis de conformit aux normes du ministere des Communications du Canada Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada ISO 7779 Maschinenlarminformationsverordnung 3 GSGV 18 01 1991 Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem ISO 7779 Disclaimer Kyocera Mita will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or in
51. r Clean the grid quickly so that the pad may not dry off Lift up slightly on the main charger unit and pull it out a short distance as shown in the figure below EN Main Charger Unit Ep A Grid Cleaner 4 10 BASIC OPERATION GUIDE Maintenance 6 Gently pull the main charger handle out and push it back in Repeat this 2 to 3 times These movements clean the grid After cleaning make sure you restore the main charger unit to its home position Main Charger Unit NOTE If the main charger unit is not restored to its home position the corresponding color will be printed over the whole page 7 Remove the grid cleaner from the printer and discard it The grid cleaner cannot be reused Use the same procedure to clean the main charger units for the other toner containers Proceed to the next section and clean the advanced beam array lenses Cleaning the Advanced Beam Array Lenses If lines etc appear on printed copies the printouts appear dirty or faint or blurred printouts are produced clean the advanced beam array lenses There is 1 lens on the main charger unit of each toner container The following example explains the procedure to clean the lens on the main charger unit of the black toner container BASIC OPERATION GUIDE 4 11 Maintenance 1 Grasp the tab of the green lens cleaner knob Gently pull the lens cleaner knob out and push it b
52. r details on Auto Error Clear refer to Using the Operator Panel section of the Advanced Operation Guide Format error Hard disk The hard disk installed in the printer is not formatted and therefore cannot be read or written To format the hard disk follow the procedure in the Installation Guide of the hard disk Format error Memory card The memory card inserted in the printer is not formatted and therefore cannot be read or written To format a memory card follow the procedure in Using the Operator Panel section of the Advanced Operation Guide Hard disk err Press GO A hard disk error has occurred Look at the error code given in place of and refer to Storage Error Codes on page 5 12 To ignore the hard disk error press GO I F occupied This message is displayed when you attempt to use the printer s operator panel to change the environmental settings on the interface from which data are presently being received ID error Insert the same memory card The user ID entered for a private job or a stored job is not correct Check the user ID that you specified on the printer driver You have inserted the wrong memory card when the Insert again message was displayed Remove the wrong memory card from the printer s memory card slot and insert the correct memory card The printer again reads it from the beginning of the data Install MK
53. r jams can occur in more than one component on the paper paths Face up Tray PT 300 PT 301 Duplex Unit DU 300 DU 301 Paper Feeder PF 60 Paper jam message Paper jam Description Reference page location Paper jam Paper is jammed at paper cassette 1 page 5 16 Printer or inside the printer Paper is jammed at the optional page 5 19 Cassette 2 to 4 paper feeder s cassette Paper jam 5 14 BASIC OPERATION GUIDE Troubleshooting Paper jam message Paper jam Description Reference page location Paper jam Paper is jammed at the MP tray or page 5 18 P Tray optional envelope feeder if page 5 19 installed Paper jam EF Paper jam Paper is jammed inside the rear page 5 19 Duplexer cover of the optional duplexer or at the duplexer drawer General considerations for clearing jams Bear in mind the following considerations when attempting jam removal CAUTION When pulling the paper pull it gently so as not to tear it Torn pieces of paper are difficult to remove and may be easily overlooked deterring the jam recovery If paper jams occur frequently try using a different type of paper replace the paper with paper from another ream flip the paper stack over or rotate the paper stack 180 degrees Selection of paper is fully discussed in the Handling Paper section in the Advanced Operation Guide The printer may have p
54. r report Paper jam EREE E E E EEH EEE EH A paper jam has occurred The location of the paper jam is indicated in place of the s For details see Clearing Paper Jams on page 5 14 Paper path error There is no paper cassette in the feeder or the cassette is not inserted properly After reinserting the paper cassette you should be able to print When two or more optional feeders are installed and the lowest one is selected the same message will appear if any of the upper paper feeder and the printer cassette is improperly installed Print overruntt Press GO The print job transferred to the printer was too complex to print on a page Press GO to resume printing A page break may be automatically inserted in some places You can abandon printing by pressing CANCEL If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time For details on Auto Error Clear refer to Using the Operator Panel section of the Advanced Operation Guide RAM disk error Press GO A RAM disk error has occurred Look at the error code given in place of and refer to Storage Error Codes on page 5 12 To ignore the RAM disk error press GO Replace toner C M Y EK v4 Replace toner Clean printer Two message items are displayed alternately Toner has run out in the toner container s Replace the toner container using a new toner kit
55. rintouts appear dirty or faint or blurred printouts are produced clean the advanced beam array lenses Charger Unit The main charger units need to be cleaned periodically as they get contaminated after long usage Each main charger unit comprises two main parts the wire and the grid which should be cleaned separately as explained below There are 4 main charger units one for each toner container When performing the cleaning procedure be sure to clean the main charger unit that corresponds to color of the toner container that was replaced The following example explains the procedure to clean the main charger unit for the black toner container Main Charger Units BASIC OPERATION GUIDE Maintenance 1 Open the left cover Left Cover 2 First clean the main charger wire Grasp the green wire cleaner knob Gently pull the wire cleaner knob out and push it back in Repeat this 2 to 3 times After cleaning make sure you restore the wire cleaner knob to its home position Wire Cleaner Knob NOTE If the wire cleaner knob is not restored to its home position a band will print along the length of the page 3 Next clean the main charger grid Take the grid cleaner out of the toner kit Take the grid cleaner out of the protective bag and remove the cap Grid Cleaner BASIC OPERATION GUIDE 4 9 Maintenance NOTE The pad of the grid cleaner contains wate
56. roblems if paper jams recur after the paper was replaced Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam Utilizing Online Help Messages Online help messages are available in the printer s message display to provide simple instructions for clearing jams Press Kd when the paper jam message has appeared Then a help message will appear to facilitate jam clearing in the location BASIC OPERATION GUIDE 5 15 Troubleshooting Paper jam Printer Paper is jammed at the paper cassette or inside the printer Remove the jammed paper using the procedure given below 1 Pull out the paper cassette and remove the jammed paper 2 While pulling the green paper transfer unit release lever pull out the paper transfer unit Paper Transfer Unit Release Lever Paper Transfer Unit 5 16 BASIC OPERATION GUIDE Troubleshooting 3 If paper is jammed as shown in A remove the paper by pulling the center up If paper is jammed as shown in B remove the paper by pulling the edge Registration Roller Registration Roller Paper Transfer Unit Release Lever Paper Transfer Unit 4 Open the rear cover and then the fuser cover and remove the jammed paper NOTE If the optional face up tray is installed on the printer remove that tray first before attempting to remove the jammed paper BASIC OPERATION GUIDE 5 17 Troubleshooti
57. t to emulate the PCL The emulation mode can be changed by following the procedures described in The Using the Operator Panel in the Advanced Operation Guide Notice The information in this guide is subject to change without notification Additional pages may be inserted in future editions The user is asked to excuse any technical inaccuracies or typographical errors in the present edition No responsibility is assumed if accidents occur while the user is following the instructions in this guide No responsibility is assumed for defects in the printer s firmware contents of its read only memory This guide any copyrightable subject matter sold or provided with or in connection with the sale of the page printer are protected by copyright All rights are reserved Copying or other reproduction of all or part of this guide any copyrightable subject matter without the prior written consent of Kyocera Mita Corporation is prohibited Any copies made of all or part of this guide any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPDL is trademark of Kyocera Corporation Hewlett Packard PCL and PJL are registered trademarks of Hewlett Packard Company Centronics is a trade name of Centronics Data Computer Inc PostScript is a registered trademark of Adobe Systems Incorporated Macintosh is a reg
58. ter delivery the Software will perform in accordance with Agfa Japan published specifications and the diskette will be free from defects in material and workmanship Agfa Japan does not warrant that the Software is free from all bugs errors and omissions THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED Your exclusive remedy and the sole liability of Agfa Japan in connection with the Software and Typefaces is repair or replacement of defective parts upon their return to Agfa Japan IN NO EVENT WILL AGFA JAPAN BE LIABLE FOR LOST PROFITS LOST DATA OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES CAUSED BY BASIC OPERATION GUIDE vii 11 12 13 14 ABUSE OR MISAPPLICATION OF THE SOFTWARE AND TYPEFACES New York U S A law governs this Agreement You shall not sublicense sell lease or otherwise transfer the Software and or Typefaces without the prior written consent of Agfa Japan Use duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 252 227 7013 subdivision b 3 ii or subparagraph c 1 ii as appropriate Further use duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52 227 19 c 2 YOU ACKNOWLEDGE THAT YOU HAVE
59. the optional face up output tray is installed Adverse environmental conditions may affect the safe operation and performance of the printer Install in an air conditioned room recommended room temperature around 23 C humidity around 60 RH and avoid the following locations when selecting a site for the printer Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locations with drastic temperature fluctuations Avoid locations with direct exposure to hot or cold air Avoid poorly ventilated locations If the flooring is of a soft material it may be damaged by the casters when this product is moved after installation BASIC OPERATION GUIDE XV Power Supply Grounding the Printer WARNING Do not use a power supply with a voltage other than that specified Avoid multiple connections in the same outlet These types of situations present a danger of fire or electrical shock Plug the power cord securely into the outlet If metallic objects come in contact with the prongs on the plug it may cause a fire or electric shock Always connect the printer to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative xvi BASIC OPERATION GUIDE Other Precautions Connect the power plug to the closest outlet possible to the pr
60. toner container lasts an average of 4 000 monochrome pages The cyan magenta and yellow starter toner containers last an average of 4 000 color images for each Toner Kits It is strongly recommended that you use the new toner kit supplied from the manufacturer to prevent printer troubles and ensure a long printer life The toner kits are supplied in 4 different colors cyan magenta yellow and black A new toner kit for each color contains the following items Toner Container Cleaning cloth Grid cleaner for main charger cleaning Plastic waste bags for old toner container and old waste toner box Waste toner box Installation Guide NOTE Do not remove the toner container from the carton until you are ready to install it in the printer BASIC OPERATION GUIDE Maintenance Understanding Messages Requesting Toner Container Replacement The printer displays messages for individual colors at two stages of toner usage This message is automatically alternated with the other printer message such as Ready When the printer becomes low on toner for example in the cyan container the printer displays the message Toner low C M Y Kas the first caution Note the replacement is not always necessary at this stage Ifyou ignore the above message and continue printing the printer displays the message Replace toner just before the toner is used up The toner container must be replaced immediately Clean the separ
61. uirements described in the Options section of the Advanced Operation Guide The memory card is not installed The memory card is full and cannot hold further data Purge unnecessary files or use a new memory card Specified file is not on the memory card Insufficient printer memory to support the memory card system Expand printer memory 5 12 BASIC OPERATION GUIDE Troubleshooting RAM Disk Errors Meaning 01 Format error Try turning the power off and on again 02 RAM disk mode is off Turn RAM disk mode On from the operator panel 04 No disk space Purge unnecessary files 05 Specified file is not on disk 06 Insufficient printer memory to support the RAM disk system Expand printer memory BASIC OPERATION GUIDE 5 13 Troubleshooting Clearing Paper Jams If the paper jammed in the paper transport system or no paper sheets were fed at all the Paper jam message appears and the location of the paper jam the component where the paper jam has occurred is also indicated The printer automatically goes off line when this message is displayed Remove jammed paper After removing jammed paper the printer will re start printing Possible Paper Jam Locations The figure below explains the printer s paper paths including the options The locations where paper jams might occur are also shown here with each location explained in the table below Pape
62. when you are connected to the network at 10 Mbps or 100 Mbps Left Status indicator Flashes during data communication BASIC OPERATION GUIDE 2 5 Machine Parts 6 Option Interface Slot Network Serial This slot can be used to hold the optional network interface card a hard disk or the serial interface board kit For details see the Options section of the Advanced Operation Guide 7 Parallel Interface Connector This connector is for a standard Centronics parallel interface cable from the computer Connect this connector to the computer s parallel port 8 Network Interface Connector Connects to the network via a 10BASE T 100BASE TX network cable 2 6 BASIC OPERATION GUIDE 3 Printing Operation This chapter contains explanations on the following topics Loading Printer Diver sec scie tecuci coc tie 3 2 e Printing from Application Software 3 3 BASIC OPERATION GUIDE 3 1 Printing Operation Loading Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the CD ROM 1 Switch on the PC and activate Windows NOTE If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel 2 Insert the CD ROM supplied with the printer into the optical drive of the PC The installation program launches NOTE If the installation program fails to launch use Windows Explorer to access the

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