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Online Check Deposit: Scanner Options p p

1. Online Check Deposit Scanner Options User Manual E SUNTRUST Live Solid Bank Solid THIS IS A CONFIDENTIAL DOCUMENT THAT YOU SHOULD MAINTAIN IN A SECURE LOCATION The information contained in this manual is the property of SunTrust Banks Inc Reproduction manipulation adjustment or transfer transmission either in part of in whole is prohibited without prior written permission from SunTrust Banks Inc SunTrust Bank Member FDIC 2010 SunTrust Banks Inc SunTrust and Live Solid Bank Solid are federally registered service marks of SunTrust Banks Inc All other names referenced in this document are the trademark of their respective owners 04 10 Online Check Deposit Certified Scanner Manual Table of Contents cilc 4 SunTrust Online Check Deposit Scanner Options sess 5 pp 6 ES 100 North ArmieriCa o 1er a Hie ria De He cutie tra Dn ree dde uta 6 Digital Chnech qucm Es 7 Teler eT B le DID ERES 7 UEGZO TE nih nione de dete oa Ett UE wean cetera ae neem tae 8 PANINI 2 22 tici oth one ccde anos iic cuc caccia DE acct sags csdacene Pat Tao SL a UD a Le ias e SE DNE ad Sb crei pe sias 8 MyVision X and Vision X sssssssssssssseeseeeneenenne nnne enne nnns 9 Chase Peabody and Associates Inc esee 10 GlhieckNIqUue xr e eater t d eti o M
2. an overnight replacement unit Under this program SunTrust s Treasury Management Technical Services Group will provide you assistance in determining if there is a problem or defect with your scanner If an issue is identified the Technical Services Group will contact the Authorized Service Center for verification of the warranty coverage and shipment of an over night delivery replacement unit The AUR program fee includes the overnight and return shipping costs You must return the defective unit using the provided label within seven 7 business days to avoid being charged a core replacement fee that is valued at the purchase cost of the replacement scanner The returned scanner becomes the property of the service center and the warranty is transferred to the replacement unit Program Charges 1 Shipping Charges Non Warranty Related Work You are responsible for all shipping charges to either Benchmark or the scanner manufacturer return shipping will be by ground and the shipping cost will be covered by either provider e For PANINI RDM and CTS Scanners Contact Benchmark for shipping assistance e For Teller Scan Scanners Contact Digital Check for shipping assistance 2 Warranty and Non Warranty Repair Charges There maybe a 50 00 charge for any units submitted for repair in which a The product is not cleaned of excessive ink residue b There is a No Trouble Found NTF with the product and it completes all standard self test an
3. area eti nadie 10 Benchmark Advance Unit Replacement Process eee 11 RDM CTS LS 100 Panini and Digital Check scanners only 11 Manufacturer Warranty amp Standard Restocking Fee Guideline Programs 12 RDM CTS LS 100 Panini and Digital Check scanners only 12 Product Limited Warranty amp Return Merchandise Authorization Requests zip ye M 14 CheckNique Duplex Image MICR Digital Check scanner only 14 WZ SunTrust Online Check Deposit Certified Scanner Manual Getting Started Online Check Deposit is a depository service that allows you to capture check images and send your deposits electronically to SunTrust for deposit You must use a personal computer and a check scanner certified to work with the Online Check Deposit software The purpose of this user manual is to provide detailed information on all certified scanners that can be used with Online Check Deposit For all your other support needs please call the SunTrust Treasury Management Technical Services Group at 877 785 6925 option 2 WZ SunTrust 4 Online Check Deposit Certified Scanner Manual SunTrust Online Check Deposit Scanner Options SunTrust has software certified the following scanners to support the Online Check Deposit service e CTS Corporation LS 100 e Digital Check Corporation Teller S
4. arranty is defined and offered by the manufacturer and observed by the Authorized Service Center The manufacturer warrants the product and its branded accessories designed for use with the specified product will be free from defects in workmanship and materials for the designated of manufacturer from receipt of the product by the original purchaser of the product The product is assumed to be unmodified and used under normal conditions and serviced as recommended by the manufacturer During the warranty period the manufacturer and or Service Center have the right to repair or replace any defective part or unit for any reason with new or rebuilt components with equal performance Any installed units can be replaced with new or refurbished units Any new Out of Box Failure OBF products will be replaced with new products The Standard Manufacturer Warranty provides a free repair or replacement of the defective unit at the discretion of the Authorized Service Center Regardless of the warranty program elected the receipt of a repaired or replaced unit does not extend the warranty period the remaining warranty period is transferred to the replacement unit that is retained by you WG SUNTRUST 12 Online Check Deposit Certified Scanner Manual Return Merchandise Authorization Requests RMA For PANINI RDM and CTS Scanners Contact Benchmark at 800 554 4582 ask for Fulfillment Services to complete the Return Merchandise Authorization proce
5. can models o Teller Scan 220 also known as Teller Scan 220 E o Teller Scan 215 o Teller Scan 230 35 o Teller Scan 230 65 o Teller Scan 230 100 e RDM UEC7011F e Panini Corporation MyVision and Vision X o Panini MyVision X 1F o Panini Vision X 50 formerly MyVision X 30 o Panini Vision X 75 formerly MyVision X 60 o Panini MyVision X SD o Panini Vision X 100 MyVision X 90 e Chase Peabody CheckNique no longer available for purchase Benchmark Low Volume Scanner Options Certified Scanners Volume Feed PANINI MyVision X 1F 1 25 items per deposit Single CheckNique Single Feed 1 25 items per deposit Single Digital Check Teller Scan 215 1 25 items per deposit Single RDM UEC7011F 1 25 items per deposit Single Certified Scanners Volume Feed PANINI Vision X 50 26 500 items per deposit Continuous Digital Check Teller Scan 230 35 26 500 items per deposit Continuous CTS LS100 26 500 items per deposit Continuous Certified Scanners Volume Feed PANINI Vision X 75 501 items per deposit Continuous Digital Check Teller Scan 230 65 501 items per deposit Continuous Digital Check Teller Scan 230 100 501 items per deposit Continuous Please request the Online Check Deposit Scanner Options Sheet from your banker for specific scanner pricing supplies shipping and payment options WZ SunTrust 5 Online Check Deposit Certified Scanner Manual CTS LS 100 Nor
6. d program diagnostics WZ SunTrusr 11 Online Check Deposit Certified Scanner Manual Manufacturer Warranty amp Standard Restocking Fee Guideline Programs RDM CTS LS 100 Panini and Digital Check scanners only If you are reviewing this section you have purchased a RDM CTS L S100 Panini and or Digital Check scanner By simply keeping your unit clean you can expect durable performance and quality of your check scanner In the event you experience problems contact the SunTrust Treasury Management Technical Services Group to determine the nature of your difficulty You may be instructed to return the unit or to contact the Authorized Service Center for your scanner s manufacturer for additional assistance This document outlines the scope of coverage available by the Standard Warranty or an Advanced Unit Replacement AUR program you may have purchased SunTrust s Treasury Standard Manufacturers Warranty Management Technical Services Group The Standard Manufacturers Warranty is a limited warranty and is effective after 877 785 6925 option 2 delivery of the check scanner from the manufacturer or its Authorized Reseller to your may instruct you to return location Warranty is effective for the following manufacturers and periods the unit or to contact the Authorized Service Center for your area for additional e 24 months RDM assistance e 12 months CTS LS100 and Digital Check e 6months Panini The limited w
7. d to handle 1 25 checks per deposit depending on interface and configuration Note Scanner parameters provided by manufacturer without consideration of Online Check Deposit software application processing Paper Handling Transport Speed Endorser Product Life Unit Dimension Pricing WG SUNTRUST Manual single document drop feeder optical paper detection Scan Method Double camera CIS modules 1 36 in sec Digital Endorsement Offered through the API Digital placement anywhere on image Magnetic Ink Character Recognition MICR E13B or CMC7 Designed for estimated useful life of 1 500 000 scans Length 7 5 Height 2 75 Width 4 Weight 1 25 Ibs No longer available for purchase e cM 10 The CheckNique is a single feed scanner designed for low volume capture designated to read MICR codelines and capture front and rear images all in a single pass Online Check Deposit Certified Scanner Manual Benchmark Advance Unit Replacement Process RDM CTS LS 100 Panini and Digital Check scanners only Advanced Unit Replacement Warranty Program Option All scanners purchased with an Advanced Unit Replacement AUR Warranty purchased through Benchmark will have their warranty process facilitated by Benchmark Since your scanning application is important to your Online Check Deposit application use you may elect to upgrade your Warranty Program to an AUR that includes
8. ing personal injury property damage loss of revenue or profit failure to realize savings or other benefits expenditures for substitute equipment or services loss or corruption of data storage charges WZ SunTrust 14 Online Check Deposit Certified Scanner Manual other special incidental or consequential damages caused by the use misuse or inability to use the product regardless of the legal theory on which the claim is based Recovery will be limited to the amount of the original purchase price of CheckNique Scanner You assume all risk and liability for loss damage or injury to persons and property from the possession use misuse or inability to use the CheckNique Scanner sold by CPA This limited warranty shall not extend to anyone other than the original purchaser or recipient in the event SunTrust purchased the scanner on your behalf Defective parts must be returned to our authorized distributor with all necessary documentation which shall become the property of CPA WZ SunTrust 15
9. ing and payment options E SUNTRUST 6 Online Check Deposit Certified Scanner Manual Digital Check Teller Scan The Teller Scan models are manufactured by Digital Check Corporation These scanners are designed to handle up to 60 documents per minute and 501 checks per deposit depending on selected scanner model s interface and configuration Note Scanner parameters provided by manufacturer without consideration of Online Check Deposit software application processing SunTrust certifies four Digital Check scanner models to automatically process single or batches of checks Teller Scan 215 Teller Scan 230 35 Teller Scan 230 65 and Teller Scan 230 100 Endorser Imprint Programmable ink jet prior to scan 12 dots ch height Variable fonts supports graphical BMP printing Estimated Yield From 5 7M characters Cartridge Hewlett Packard 6602A Length 8 6 21 7 cm Paper tray adds 2 3 Width 5 1 13 cm Height 6 60 17 cm Unit Dimension Weight 4 4 lbs 2Kg Transport Speed 19 7 50 cm per second 7 Teller Scan 215 Drop in feeder scanning 30 documents per The Digital Check minute scanners range from e Teller Scan 230 35 Continuous feeder scan up to 35 single feed models to documents per r minute high speed capture e Teller Scan 230 65 Continuous feeder scan up to 65 designated to read documents per minute MICR codelines and e Teller Scan 230 100 Continuous feeder scan up to 100 ca
10. n X 50 formerly MyVision X 30 and Vision X 75 formerly MyVision X 60 Paper Handling e MyVision X IF Single Feed Processing Speed 30 documents per minute e Vision X 50 Duplex Scanning Monochrome Speed 200 dpi Simplex amp Duplex 30 documents per minute e Vision X 75 Duplex Scanning Monochrome Speed 200 dpi Simplex 60 documents per minute Duplex 30 j documents per minute The Panini MyVision Endorser e Printer Type Inkjet scanners range from e MICR Type E13B single feed models to Unit Dimension e Length 10 39 Polis EE T esignated to rea a pus T a y capture Tront and rear P Weight ins iih all in a single Workspace e Compact footprint pass e Exit Pocket Capacity 100 checks Product Life e Medium Time Before Failure MTBF 1 000 000 document passes e Vision X 50 Duty Cycle 3 000 document passes per day e Vision X 75 Duty Cycle 5 000 document passes per day e Life Expectancy 3 000 000 document passes expected Pricing e MyVision X 1F 550 750 e Vision X 50 846 1 041 e Vision X 75 1025 1 265 Please request the Online Check Deposit Scanner Options Sheet from your banker for specific scanner pricing supplies shipping and payment options WG SUNTRUST 9 Online Check Deposit Certified Scanner Manual Chase Peabody and Associates Inc CheckNique The CheckNique imager is manufactured by Chase Peabody and Associates Inc CPA This is a single item feed scanner designe
11. nly If you are reviewing this section you have purchased or received a CheckNique duplex image MICR digital check scanner By simply keeping your unit clean you can expect durable performance and quality of your check scanner In the event you experience problems contact the SunTrust Treasury Management Technical Services Group to determine the nature of your difficulty You may be instructed to return the unit or to contact the Authorized Service Center for your scanner s manufacturer for additional assistance This document outlines the scope of coverage available by the limited manufacturer warranty The CheckNique scanner is warranted to be free from defects in workmanship and material under normal use and maintenance for a period of 12 months from the date of your purchase or receipt However if you have a defective unit it may be replaced or repaired during the warranty period excluding the CIS Cameras In the event the defect is not covered by the limited warranty or the applicable warranty period has expired your requested repairs will be completed and charged at the current service call rates of its authorized distributor SunTrust s Treasury Management Technical Services Group 877 785 6925 option 2 This warranty applies only if the scanner is used in conjunction with approved supporting software with your CheckNique scanner such as SunTrust s Online Check Deposit This warranty is in lieu of all other wa
12. p 4 compression ITU T 6 of bi level image TIFF 6 0 file format MICR line with transaction information included in header description tags of bill stub Image size varies according to document typically 11kb or less High quality binary b amp w 200 dpi nominal Standard model max 10 2 Lx 6 2 W x 4 8 H MSR model max 10 2 L x 6 2 W x 5 3 H Warranty Return Rate 0 35 Medium Time Before Failure MTBF 5 years Check Franking Ink 10 000 documents or 6 months out of the package 431 586 Please request the Online Check Deposit Scanner Options Sheet from your banker for specific scanner pricing supplies shipping and payment options WZ SuNTRUsT The UEC7011F Series is a single feed scanner designated for low volume capture designated to read MICR codelines and capture front and rear images all in a single pass Online Check Deposit Certified Scanner Manual PANINI MyVision X and Vision X The MyVision X and Vision X scanner models are manufactured by PANINI Corporation These scanners are designed to handle up to 75 checks per minute and 501 documents per deposit depending on selected scanner model s interface and configuration Note Scanner parameters provided by manufacturer without consideration of Online Check Deposit software application processing SunTrust certifies unique PANINI scanner options to automatically process single or batches of checks MyVision X 1F Visio
13. pture front and rear documents per minute images all in a single Product Life e Designed for a Useful Life of over 2 000 000 items pass amp Duty e Teller Scan 215 Duty Cycle 100 500 documents per day Typical Scan Speed Cycle e Teller Scan 230 35 Duty Cycle 4 000 6 000 documents per day e Teller Scan 230 65 Duty Cycle 4 000 6 000 documents per day e Teller Scan 230 100 Duty Cycle 4 000 6 000 documents per day Teller Scan 215 550 728 Teller Scan 230 35 690 868 Teller Scan 230 65 840 1 038 Teller Scan 230 100 1 026 1 304 Pricing Please request the Online Check Deposit Scanner Options Sheet from your banker for specific scanner pricing supplies shipping and payment options WZ SunTrust Online Check Deposit Certified Scanner Manual RDM UEC7011F The UEC7011F is manufactured by RDM Corporation This is a single feed scanner designed to handle 1 25 checks per deposit depending on interface and configuration Note Scanner parameters provided by manufacturer without consideration of Online Check Deposit software application processing Internal Image Storage Magnetic Read Image Unit Dimension Product Life Pricing Standard Memory Capacity approximately 225 images based on 11 kb size Optional Memory Capacity approximately 625 images based on 11kb size E13B MICR character set Uses RDM s Progressive MICR Method for optimum MICR read accuracy CCITT Grou
14. rranties and conditions express or implied may instruct you to return including any implied warranties or conditions regarding merchantability or fitness the unit or to contact the with your CheckNique scanner Chase Peabody and Associates Inc CPA is not Authorized Service Center responsible for any other express warranty condition or guaranty except as mentioned for your area for additional above Warranties will not apply to any used CheckNique scanner assistance This warranty is void if your scanner is damaged as a result of abuse neglect mishandling alteration electronic current fluctuation or accident improper use installation or repair by an unauthorized distributor use of supplies or parts other than those distributed by CPA use of CheckNique Scanner with non compatible computers peripheral equipment or software including the use of your scanner in any system configuration not recommended in any other documentation This warranty will not apply to the CheckNique Scanner if the original identification marks or serial numbers have been defaced removed or altered Any system software whether factory installed or not and any utility software distributed with or for your scanner is sold as is and without warranty by CPA The warranty with respect to such software is as contained in the software manufacturer s agreement EULA and user license agreement CPA or its authorized distributor shall not be responsible for the follow
15. ss For Teller Scan Scanners Submit an Online Return Merchandise Authorization Request to http www digitalcheck com There is a time and material charge for repair of scanners that do not operate per specifications Non warranty repair claims include Jammed staples Damage resulting from user negligence White out on scan head surface Excessive build up of debris inadequate cleaning Operating the scanner outside the normal duty cycle Electrical and environmental conditions etc If a scanner is determined to be non repairable due to user negligence or abuse you may elect to purchase a replacement scanner at the replacement purchase price Standard Scanner Return and Restocking Fee Guidelines l A restock fee is charged to you in the event the scanner is being returned Fee includes If the equipment being returned is new equipment received by Benchmark within 30 days from the invoice date and is unopened then the restocking fee will be 2096 of the base purchase price of the scanner If the equipment being returned is used equipment then the return s will not be accepted If the equipment being returned is new equipment received by Benchmark after 30 days from the invoice date then the return s will not be accepted E SUNTRUST 13 Online Check Deposit Certified Scanner Manual Product Limited Warranty amp Return Merchandise Authorization Requests RMA CheckNique Duplex Image MICR Digital Check scanner o
16. th America The LS 100 is manufactured by CTS Corporation This scanner is designed to handle 30 documents per minute and 26 500 checks per deposit depending on interface and configuration Note Scanner parameters provided by manufacturer without consideration of Online Check Deposit software application processing Paper Handling e Manual single document drop feeder or optional automatic document feeder for up to 15 documents e Reading Speed up to 19 69 500 mm per second e Throughput up to 52 documents per minute depending on interface and configuration e Output Pocket 15 document capacity The LS 100 is a low to Endorser Imprint e Self inking front stamp for voiding only available mid volume reader without optional automatic feeder scanner designated to e High resolution rear inkjet printer for variable read Magnetic Ink endorsing on the back of the document Character Recognition Product Life e Medium Time Before Failure MTBF 150 000 MICR code lines and anes capture front and rear e Medium Cycles Before Failure MCBF 200 000 mages Ma aingle pass cycles Unit Dimension Length 8 46 215 mm Width 4 92 125 mm Height 6 30 160 mm Weight 2 65 Ib 1 2Kg excluding power supply Countertop system with a small footprint 749 929 Unit Size Pricing Please request the Online Check Deposit Scanner Options Sheet from your banker for specific scanner pricing supplies shipp

Online Check Deposit: Scanner Options p p

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