Service/User Manual
Contents
1. Service User Manual 2010 Series Service Air Filter Maintenance Overview Maintenance The primary airflow intake for the 2010 chassis is through the vents in the front panel Behind these vents is an industrial air filter The air filter is firmly secured inside the front panel The air filter must be maintained regularly to ensure efficient thermal control within the chassis It is recommended that the filter be cleaned at least once every month Note It may be necessary to clean the filter more frequently depending on the level of airborne particles in the work environment Clean the filter using a mild soap and water solution Thoroughly dry the filter before reinstalling it in the chassis Failure to regularly clean the air filter can cause damage to the equipment and could void the warranty Installation While in use the filter is firmly secured inside the chassis top cover However the filter can easily be removed and replaced Figure 13 The procedure for installing the air filter is outlined in the following table Step Action 1 Remove the chassis top cover Note For more information see page 8 2 Align the air filter with the five 5 Velcro tabs inside the top cover Note The top right corner of the filter should be placed against the inside corner of the top cover where the top front and side panels meet 3 Press the air filter firmly to the Velcro tabs2. A Airflow Vents 3 x 1 Drive Bay IDE SCSI Activity LED System Power LED Reset Button Media Access Plate 2010 Series Service User Manual Operations Figure 2 Rear Features Note This illustration shows the 2010 Chassis with power supply installed a 1 Wall Mount Anchor Tabs 2 6 Power Supply Fan Vent A Airflow Vents 2 Power Input 7 Parallel Port Access 3 Power Supply 8 AT Keyboard Connector 4 Switch Guard 9 Serial Port Access 5 Power On Off Switch 10 Expansion Slots Service User Manual 2010 Series 5 Operations Notes 6 2010 Series Service User Manual Service This chapter discusses functions and features of the equipment that can be accessed only by qualified and trained electronics service personnel The material contained in this chapter does not discuss any user accessible parts or operations All tasks related to material in this chapter must be referred to qualified service personnel This chapter provides information on the following e Internal features e Drives and media e Rack mount bracket e Wall mount panel e Air filter Service User Manual 2010 Series 7 Service Accessing the Interior Safety It is important to protect yourself and your equipment Only qualified experienced electronics service personnel should access and handle the equipment
3. Es sollte nur qualifiziertes und erfahrenes Fachpersonal am System arbeiten To avoid damage or injury always power off the system and disconnect all power cords from their source before handling the equipment To help prevent accidental damage caused by static discharge use a grounding wrist strap or other static dissipating device when handling the equipment Um Sachschaden und Verletzung zu vermeiden schalten Sie vor Arbeiten am Ger t den Netzschalter aus und ziehen Sie alle Stecker aus den Steckdosen Um unbeabsichtigte Sch den durch elektrostatische Entladung vorzubeugen sollte bei Arbeiten am System immer ein Erdungsarmband getragen oder andere elektrostatische Entladungs Vorsichtsma nahmen verwendet werden Top Cover The procedure for removing the top cover of the 2010 chassis Figure 3 is outlined in Removal the following table Step Action 1 Remove all fastening screws from the top front and left side panels Top 5 e Front 3 LeftSide 4 2 Slide the top cover approximately Y2 1 27 cm toward the front of the chassis 3 Lift the top cover up and away from the chassis 2010 Series Service User Manual Service Removing the Top Cover Figure 3 N CN A TUN S Y NS Is N MISSA S ST N S OS S IN EQ N N SI S S ES 2010 Series Service User Manual Service Intern
4. Note This will secure the filter inside the top cover 4 Replace the chassis top cover 22 2010 Series Service User Manual Service Figure 13 Installing the Air Filter A Velcro Tabs Service User Manual 2010 Series 23 Service Notes 24 2010 Series Service User Manual
5. Type Items in tables illustrations and notations Monospace Type Output from a printer or monitor Graphic items will be displayed as an image Symbols Notice This symbol indicates an item for special consideration Warning This symbol indicates the presence of a potential hazard that can cause personal injury Only qualified and trained electronics service personnel should access the equipment Service User Manual 2010 Series iv Customer Support Calling Technical Support Returning Products for Service Accessing Step Action 1 Have the RadiSys product model and serial number available 2 e Inthe Continental USA Monday Friday 7 00 a m 6 00 p m Central Time dial 1 800 438 4769 in the USA Outside the USA dial 713 541 8200 add long distance international access codes n Europe Monday Friday 8 00 a m 6 00 p m dial 31 36 5461072 Step Action 1 Have the RadiSys product model and serial number available 2 e n the Continental USA Monday Friday 7 00 a m 6 00 p m Central Time dial 1 800 438 4769 in the USA Outside the USA dial 713 541 8200 add long distance international access codes n Europe Monday Friday 8 00 a m 6 00 p m dial 31 36 5461072 3 When you are assigned a Returned Goods Authorization RGA number from a Technical Support Representative place it along with the product serial number
6. headers for the drive toward the interior of the chassis 2 Insert the drive bay into the right side of the bay area in the chassis 3 Align the two 2 keyholes in the bottom of the bay with the mounting tabs on the floor of the chassis 4 Slide the bay approximately 14 635 cm toward the interior of the chassis This will anchor the drive bay keyholes against the mounting tabs on the floor of the chassis 5 Fasten the two 2 screws through the brackets on the drive bay to the card guide bracket This will secure the drive bay in the chassis 6 Connect the controller and power cables for the drive 16 2010 Series Service User Manual Service Figure 7 Installing the Floppy Drive Bay Front of Chassis Figure 8 Installing the Fixed Drive Bay Front of Chassis Service User Manual 2010 Series 17 Service Rack Mounting the Chassis Overview The 2010 chassis can be installed in a conventional cabinet or rack being placed on brackets or a shelf Figure To facilitate this the chassis can be equipment with an adapter that mounts on the front of the chassis Figure 9 The rack mount adapter secures the chassis to the brackets or shelf Adapter The procedure for installing the rack mount adapter is outlined in the following table Installation Step Action 1 Remove the two 2 screws from the holes at the bottom edg
7. panel that is permanently mounted on a wall The wall mount panel is designed so that the 2010 chassis can quickly be removed and replaced The mounting holes of the wall mount panel are set in a four way keyhole pattern Figure 11 This allows the wall mount panel to be installed in virtually any position so that the chassis can be oriented up down left or right This mounting system will accommodate a broad range of spacing considerations allowing the the 2010 to be installed in virtually any tight space Wall Mount Panel Holes After the wall mount panel has been installed the chassis can be secured to the panel The procedure for installing the chassis onto the wall mount panel is outlined in the following table Figure 12 Step Action 1 Rotate the front of the chassis upward approximately fifteen degrees 15 so that the rear of the chassis is lowered toward the wall mount panel 2 Insert the two 2 chassis anchor tabs into the anchor slots on the rear of the wall mount panel 3 Rotate the front of the chassis downward toward the wall mount panel until the bottom of the chassis meets with the panel 4 Fasten the two 2 thumbscrews at the front of the wall mount panel to the holes at the bottom edge of the media access plate securing the chassis onto the wall mount panel 20 2010 Series Service User Manual Service Figure 12 Wall Mounting the Chassis
8. Service User Manual 2010 Series ii Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can emit radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s expense This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation Any change or modification not expressly approved by the manufacturer is prohibited and could void the user s authority to operate the equipment iii 2010 Series Service User Manual Document Conventions Typography Title Case Titles of menus windows tabs lists and groups Bold Title Case Names of menu items fields buttons icons check boxes list items group items and keystrokes UPPER CASE Acronyms and abbreviations Italics Emphasis Sans Serif
9. al Features Overview Features Passive Backplane Power Supply Cable Access The 2010 chassis is designed to be compact and rugged The interior of the chassis allows easy access to components and peripherals The following internal features Figure 4 and Figure 5 are incorporated into the 2010 chassis e Up to ten 10 expansion slots Two 2 56 CFM cooling fans Mounts to accommodate various passive backplanes Floppy Drive Bay One 1 user accessible 312 x 1 drive One 1 user accessible 514 x V2 CD ROM drive Fixed Drive Bay 1 internal 37 x 1 drive For more information on drives and media see page 14 The 2010 Series offers a variety of passive backplanes presenting a broad assortment of ISA and PCI slot configurations See the Passive Backplane Addendum for more information The 2010 Series also offers a variety of power supplies supporting multiple input voltages Each power supply is equipped with features such as over voltage and over current protection and a high volume cooling fan See the Power Supply Addendum for more information Access holes for cable routing are provided at the following locations in the chassis Card Guide Bracket Figure 4 provides access for the system LED cables the reset button cables and the fan power cables e Backplane Mounting Tray Figure 5 provides access for serial and parallel cables routed to connectors
10. ar of the chassis Figure 2 e Ten 10 expansion slots e AT style keyboard connector e Parallel and serial port access e Rocker style power on off switch 2010 Series Service User Manual Operations Specifications Overview Listed in the table below are the specifications for the 2010 Note These specifications are subject to change without notice Environmental Environmental tolerances are listed in the following table Operating Non Operating Temperature 0 to 55 C 32 to 131 F 40 to 70 C 40 to 158 F Humidity 5 95 40 C non condensing 0 95 40 non condensing Shock 15 G 10 ms 30 G 10 ms Vibration 1G 5 150 Hz 5 G 5 150 Hz Altitude 15 000 ft 4 572 m 50 000 ft 15 240 m System System specifications are listed in the following table Dimensions 8 70 W x 8 25 H x 18 10 D 220 98 x 209 55 x 459 74 mm Construction All steel with clamshell design for easy service Indicators e System reset button and Controls e System power LED e IDE SCSI activity LED Rocker style power on off switch Keyboard AT style connector on rear panel Peripherals Access for serial and parallel ports on rear panel Cooling Two 2 56 CFM fans Air filter easily removed and washable Media e 1 514 x v CD ROM drive user accessible e One 1 3 x 1 drive user accessible One 1 377 x 1 drive interna
11. document Information in this document including product specifications is subject to change without notice Any rights not expressly granted herein are reserved All tradenames referenced are the service mark trademark or registered trademark of the respective manufacturer i 2010 Series Service User Manual Important Always use caution when handling or operating the equipment Only qualified and trained electronics service personnel should access the equipment Use extreme caution when installing or removing components For additional information please contact RadiSys Technical Support at 800 438 4769 or 713 541 8200 Monday through Friday between 7 00 a m and 6 00 p m Central Time Continental USA Wichtig Arbeiten am System bzw Betrieb des Systems sollten immer mit der n tigen Vorsicht vorgenommen werden Nur qualifiziertes und ausgebildetes Fachpersonal sollte am Inneren des Ger tes arbeiten Beim Installieren und Entfernen von Komponenten ist besondere Vorsicht geboten F r weitere Informationen wenden Sie sich bitte an den Technical Support von RadiSys USA 800 438 4769 oder 713 541 8200 Montags bis Freitags von 0700 Uhr bis 1800 Uhr Central USA e International 31 36 5461072 Montags bis Freitags von 0900 Uhr bis 1800 Uhr CET GMT 1 00 Changes or modifications not expressly approved by RadiSys Corporation could void the product warranty and the user s authority to operate the equipment
12. e of the media access plate Note Do not remove the three 3 screws at the top edge of the media plate 2 Place the rack mount adapter against the media access plate Note Orient the rack mount adapter so that the two 2 open holes align with the holes at the bottom edge of the media access plate 3 Replace the two 2 screws at the bottom edge of the media access plate securing the rack mount adapter to the media plate Figure 9 Installing the Rack Mount Adapter Mechanical Loading When rack mounting the 2010 on a rack shelt or enclosure care should be taken to insure even side to side loading The load should not be cantilevered outside of the supporting rails such that it presents a tip over hazard to installation or service personnel The chassis can be safely lifted handled and installed by one person without need for lifting hooks or equipment 18 2010 Series Service User Manual Service Figure 10 Rack Mounting the Chassis Installation notes for rack mount and or enclosed operation 1 Elevated Operating Ambient Temperature When the 2010 chassis is installed in a closed or multi unit rack assembly care should be taken to insure that the cooling air supply is sufficient to maintain the the operating ambient temperature at or below 55 degrees C Consideration should be given to recirculation of cooling air inside the enclosure and the total heat load in watts generated by all equipment within the rack enclosu
13. following media can be accessed from the chassis front panel Figure 7 e One 1 3 x 1 drive typically a floppy disk drive One 1 514 x V CD ROM drive The procedure for installing user accessible drives in the floppy drive bay is outlined in the following table Step Action 1 Install the drive s in the floppy drive bay Note Orient the controller and power headers for each drive toward the interior of the chassis 2 Insert the drive bay into the left side of the bay area in the chassis 3 Align the four 4 keyholes in the bottom of the bay with the mounting tabs on the floor of the chassis 4 Slide the bay approximately 14 635 cm toward the interior of the chassis This will anchor the drive bay keyholes against the mounting tabs on the floor of the chassis 5 Fasten the two 2 screws through the brackets on the drive bay to the card guide bracket This will secure the drive bay in the chassis 6 Connect the controller and power cables for each drive If a 54 x 2 CD ROM drive is not used a blank panel can be installed to close the access opening in the media plate One 1 3 x 1 drive typically a hard disk drive can be installed in the fixed drive bay Figure 8 The procedure for installing a drive in the fixed drive bay is outlined in the following table Step Action 1 Install the drive in the fixed drive bay Note Orient the controller and power
14. j m 2 MA 2 II Service User Manual 2010 Series Chassis 25852 002 October 1999 1999 RadiSys Corporation All Rights Reserved Printed in USA Limited Warranty A RadiSys Corporation warrants that the item sold by it hereunder will be free from defects in materials or workmanship under normal use and service for a period of 2 years from date of shipment Said item will meet the specifications in effect at the time of manufacture RadiSys sole obligation under this warranty shall be at its option to repair or replace without charge any defective component of said item within a reasonable period of time B RadiSys Corporation shall not be liable under this warranty for i the item that the Buyer alleges to be defective and was repaired or altered by someone other than RadiSys designated personnel or authorized representative unless such repair or alteration was effected pursuant to prior written approval of RadiSys or ii where the Buyer fails to notify RadiSys of any alleged defect within the period of warranty or iii where the Buyer fails to return the allegedly defective item to RadiSys Corporation in Houston Texas USA freight prepaid or iv where the item was altered or damaged in a way which RadiSys reasonably determines to affect the performance and reliability of the item or v where the item was subject to misuse neglect or accident The rights and remedies granted to
15. l Expansion X Ten 10 slots A Note on Thermal Specifications The technology and power density of the microprocessor is rapidly increasing The 80386 required less than a few hundred milliamps of current The 80486DX4 peaked at less than 1 5 A and dissipated less than 5 watts of power The 233 MHz Pentium processor with MMX technology requires up to 6 5 A and dissipates as much as 17 W The Pentium II processor dissipates even more Power levels have increased to a level that greatly affects the ability of the equipment to effectively dissipate energy RadiSys is continually working to ensure that its products will conform to thermal specifications However we can only work within known or anticipated hardware and software configurations One peripheral device installed within a chassis can significantly alter operating temperature Also software applications can cause variations of 20 C or more Even the cable layout within the chassis can affect airflow and thereby performance RadiSys validates the operating specifications of its products by testing with the hottest possible hardware and software configuration to maximize the power supply draw and generate a worst case scenario Despite these efforts the specifications herein are only benchmarks and should be regarded as such Service User Manual 2010 Series 3 Operations Figure 1 Front Features O1 B D 5 x CD ROM Drive
16. mounted on the rear panel of the chassis 10 2010 Series Service User Manual Service Expansion Cards Installation Card End Slot Retention Cushions Before installing expansion cards into the 2010 Figure 4 and Figure 5 consult the documentation provided with each card You should follow the manufacturer s instructions for installing the card To avoid damage or injury always power off the system and disconnect all power cords from their source before handling the equipment To help prevent accidental damage caused by static discharge use a grounding wrist strap or other static dissipating device when handling the equipment Um Sachschaden und Verletzung zu vermeiden schalten Sie vor Arbeiten am Ger t den Netzschalter aus und ziehen Sie alle Stecker aus den Steckdosen Um unbeabsichtigte Sch den durch elektrostatische Entladung vorzubeugen sollte bei Arbeiten am System immer ein Erdungsarmband getragen oder andere elektrostatische Entladungs Vorsichtsma nahmen verwendet werden A full length expansion card will reach from the expansion slot at the rear panel of the chassis to acard guide mounted on the card guide bracket The card guide reduces lateral movement of the expansion card and helps prevent its being dislodged The card guides can be individually positioned on the card guide bracket to hold either ISA or extended length PCI cards The 2010 utilizes two cushions affixed to the unde
17. ned to allow easy access and installation of media The top cover features a media plate that provides quick access to the drive bays without needing to remove the top cover Figure 6 Drives can be removed and installed with a minimum of time and effort The procedure for installing the media access plate on the chassis is outlined in the following table Step Action 1 Place the media access plate against the front panel of the chassis Note Orient the media plate so that the drive faces align with the access openings in the media plate 2 Fasten the three 3 screws through the holes at the top edge of the media access plate This will secure the media plate to the chassis 3 Fasten the two 2 screws through the holes at the bottom edge of the media access plate If using the rack mount or wall mount accessories see page 18 If using the rack mount adapter the two 2 screws at the bottom edge of the media access plate must be installed after the rack mount adapter If using the wall mount panel the two 2 screws at the bottom edge of the media access plate are replaced by the wall mount panel thumbscrews 14 2010 Series Service User Manual Service Figure 6 Installing the Media Access Plate If using the rack mount or wall mount accessories see page 18 Service User Manual 2010 Series 15 Service Floppy Drive Bay Fixed Drive Bay The
18. on the packaging materials and correspondence The factory will be unable to accept delivery without these numbers Note The factory does not accept RGA s sent freight collect the Website http www radisys com Upon receiving your equipment inspect the packaging shipping materials and contents If damaged return the equipment to RadiSys in the original packaging and shipping materials If you are satisfied with your equipment retain the packaging and shipping materials in case of future need 2010 Series Service User Manual Table of Contents Chapter 1 Operations 1 User Accessible Features us 2 SP CITICATIONS c 3 Chapter 2 Service 7 Accessing the Interior en 8 Internal uc mE 10 Expansion Cards e 11 Drives and Media 2 tete genie eed n Dre ene don saine the anne 14 Rack Mounting the Chassis 18 Wall Mounting the Chassis 20 Air Filter Maintenance 22 Service Manual 2010 Series vi List of Figures 1 miu en Re Tesi een 4 2 FROG FOIOS oea EE 5 3 Removing the Top Cover sisi 9 4 Internal Components iii 12 5 Internal Components continued 13 6 Installing the Media Access Plate 15 7 Installing the Floppy Drive Bay sine 17 8 Installing the Fixed Drive Bay su 17 9 Installing the Rack Mount Adapter 18 Rack Mounting the Chassi
19. re 2 Reduced airflow Care should be taken to insure that mounting the equipment on rack shelf in an enclosure OR in close proximity to other equipment does not d compromise the flow of cooling air to the 2010 chassis minimum clear distance of 3 inches front and rear should be provided to allow the free flow of cooling air to and from the chassis Obstructing the airflow by placing doors or other equipment closer than three inches should be accompanied by lowering the maximum operating temperature of the cooling air supply Circuit overloading When connecting the equipment to the AC circuits the circuits should be sized to safely provide all the amperage required by the all the equipment in the rack mounted enclosure At a minimum the supply circuit should be capable of providing amperage equal to the sum of all the rating plate amperages of the equipment contained in the rack enclosure plus 20 25 to provide for inrush current peaks Reliable Earthing Reliable earthing of rack mounted equipment should be provided Each piece of equipment within the rack enclosure should be reliably grounded to the branch ground Care should be taken when using power strips that the ground integrity through the strip is maintained Service User Manual 2010 Series 19 Service Wall Mounting the Chassis Overview Panel Installation Figure 11 Chassis Installation The 2010 chassis can be installed onto a
20. rside of the chassis top cover for the purpose of securing expansion cards in place By gripping the top of full height expansion cards the retention cushions greatly reduce movement of expansion cards and further help prevent cards from being dislodged Service User Manual 2010 Series 11 Service Figure 4 Internal Components Note This illustration shows the BP10 C2P6 passive backplane installed 1 Expansion Slots 10 6 Card Guide Bracket 10 Reset Button 2 Passive Backplane 7 Floppy Drive Bay 11 Cable Access Hole 3 Speaker 3 x 1 and 5 x ve 12 Fixed Drive Bay 4 Chassis Cooling Fan 2 8 IDE SCSI Activity LED 3 x 1 5 Fan Bracket 9 System Power LED 12 2010 Series Service User Manual Service Figure 5 Internal Components continued EA v 3 Backplane Mounting 9 Card Guide Bracket Backplane Mounting Posts 8 10 Card Guides 10 Speaker Mounting Posts 2 Fan Bracket Expansion Slots 10 Serial Port Access Cable Access Hole Parallel Port Access BON Service User Manual 2010 Series 13 Service Drives and Media Overview Media Access The following media can be installed in the 2010 chassis One 1 user accessible 312 x 1 drive e One 1 user accessible 514 x V CD ROM drive One 1 internal 312 x 1 drive The 2010 chassis is desig
21. s 18 11 Wall Mount Panel Holes tfe erase eo E Ds 20 12 Wall Mounting the Chassis 21 13 Installing the Air Filter een ten ten 23 E E vii 2010 Series Service User Manual Operations This chapter discusses functions and features of the equipment that can be accessed by all users regardless of training or skill level The material contained in this chapter discusses only user accessible parts and or operations This chapter discusses the primary features of the 2010 chassis If you are familiar with the primary components and functions of the 2010 go to Chapter 2 Service page 7 Then read this chapter later at your convenience Service User Manual 2010 Series 1 Operations User Accessible Features Overview Models Front Access Rear Access The 2010 chassis provides features that permit great flexibility where compact rugged equipment is required This chassis presents a low cost highly configurable solution with exceptional performance The 2010 is available in three 3 mounting systems e Benchtop e Rack Wall For more information on model components see page 18 The following features are accessible from the front of the chassis Figure 1 e System Reset button IDE SCSI activity LED e System power LED Drive bays One 1 32 x 1 drive 1 514 x CD ROM drive The following features are accessible from the re
22. the Buyer under this paragraph constitute the Buyer s sole and exclusive remedy against RadiSys Corporation its officers agents and employees for negligence inexcusable delay breach of warranty express or implied or any other default relating to the item or RadiSys duties to eliminate any errors This warranty supersedes any other warranty whether expressed implied or statutory including but not limited to any warranty for fitness of purpose merchantability or freedom from infringement or the like and any warranty otherwise arising out of any proposal specifications or sample Furthermore RadiSys Corporation neither assumes nor authorizes any person to assume for it any other liability The software included with this equipment is warranted only in accordance with the terms of its license agreement Except as warranted in that license agreement the manufacturer of the software disclaims all warranties and conditions with regard to the software including all implied warranties and conditions of merchantability fitness for a particular purpose title and non infringement Every effort has been made to ensure that the information provided in this manual is complete and accurate However technical inaccuracies or typographical errors may be inadvertently included RadiSys assumes no responsibility for any errors that may be contained in this document RadiSys makes no promise to update or keep current the information contained in this
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