Magellan User Manual
Contents
1. u EAA 26 2 M anngeon RG IR TE u 2 10 Ree SS nun umm 29 10 1 LE 29 10 2 UN 31 10 3 32 10 4 Ne 33 10 4 1 Right hand loudspeaker APD 4 33 1042 Eett hand loudspeaker 35 10 4 3 Universal Loudspeaker HPUT nnne 37 J SAIS A 38 10 5 While 39 10 5 1 Sales Assistant s Mic on Panel MAP 39 10 5 2 Micron Document Cover MPD uu sac 41 10 5 3 Customer s Mic Support MC 43 Ateis International 2 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 6 Hard ol Hearne Loop BNI 45 11 Troubleshoot NE uuu l ll ll a Sa 46 11 1 Troubleshooting system equipped with 47 11 1 1 Power supply defects and power on issues VV 47 11 1 2 PC lt gt UCI Communication fault 47 HEES A 47 LLA Replacing device S 48 11 2 Troubleshooting system equipped with PMUC 49 11 2 1 Power supply defects and power on issues 49 122 PMUC communication 49 11 2 3 Audio and Input Output contact 50 11 2 4 Replacing device IBSLEUCLIOTIS Seegen 51 11 3 Troubleshooting2. 33 ATEIS 156 5 130 145 HOUSING FOR RIGHT HAND LS ef I aindealaliea 5 adek VERO Fron hois for bag screw Go b ypa of tales Ateis International 34 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 4 2 Left hand loudspeaker HPG General drawing 0720 130 2808900 G G G gt T L Loo __2 1 __5 6 e bof 2 Ku scqew Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 35 ATEIS 130 145 HOUSING FOR LEFT HAND LS Front holes lag scree Deplh of ha inden bation lo adus kret aGocering le be pe ef sale Ateis International 36 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 4 3 Universal Loudspeaker HPU 59 mm 40 5 mm 146 mm 156 5 mm 1 ni A LL J an a s a s w a as asam CET LOT EE EI Se 2 50 cm 2 20 cm Ateis International 37 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 4 4 Integratable baffle BOTTOM 101 At Ateis International 32 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 5 Microphones 10 5 1 Sales Assistant s Mic on Panel MAP General drawing OF20 150 lt A BEER 10 screw 013 14
3. immunity EN60950 Low voltage 3 Software and Drivers Installation The MAGELLAN software allows to control and to set the settings of the digital counter intercom MAGELLAN The following chapter describes the software installation process 3 1 Software Installation Execute the magellanv10 exe file to start the installation process It will detect if there is already a previous version installed on the computer and if yes will prompt to do the update Please follow the few steps in order to complete the installation process 2 MAGELLAN Setup ATES Welcome to this setup program It is strongly recommended that you exit all Windows programs before running this setup program Click Cancel to quit Setup and then close any program you are running You may run the setup program again to complete the installation Click Next to continue with the Setup Cancel At the end of the installation the setup wizard prompt that the installation 15 complete and ask if you want to run the Magellan software Then click on finish Ateis International 6 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Setup Complete ATES An Setup has finished installing this product on your computer Click finish to complete Setup Run MAGELLAN 3 2 Drivers Installation When you connect PMUC for the first time you will have to install drivers in order to allow th
4. Magellan User Manual Digital Counter Intercom Version eng 1 3 Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 lil od elion Operi O intem 4 2 Global characteristics and Compliance pe 6 3 Software and Drivers Installatton 6 oM EST e 6 3 2 Drivers Installation ss 7 4 Typical Faupment Arrangement een JI 9 o 9 1 12 CO E E A 14 E 15 OS ON E aE a 16 7 1 Communication setup siennes 17 E NESTON AN E E 18 1539s Jt OBS qI Or ed ZS 18 Tad no 18 1209 9 Customer Clerk nine 19 7 3 3 SE WAG OW 21 7 3 4 Auxiliary output window PMUC amp CFUCO 21 139 Remote output window PMUC CFUC 21 7 3 6 Teen 21 Feedback suppressor W 22 7 3 8 Function Buzzer call and Buzzer alarm wiIndows 22 AS 23 Su Manm ATOS m On _____6 4 __ __ __ 24 OT ne E DT 24 asss u u s 24 9 1 1 ee 24 9 1 2 24 9 1 3 24 9 1 4 BICetricald eh eho er 25 PNEC C 25 9 2 L eru M 25 22 ID 20 9 2 3 WU 20 9 2 4
5. OSL 49 qqns 101990000 SHOH S 1 aigle aans JO OSUUOO JIN pes 6 HO UO JJO uO Y 2 9 UMOJQ F ie d vL Ke gp9 gp 9 6ulplelUS OIN Mein epis slqeO dH Joj euuoo dINVS iring connector and w Figure 2 11 Ateis International Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 5 2 PMUC Figure 3 shows the wiring for PMUC in case of basic counter intercom Figure 4 shows PMUC wiring for security vestibule Customer Mic Customer BME Speaker Queue Management MPA or SPA or APA 60 120 240 480 Watts m volvo 12 Volts Sortie Odb Symet Entr e NO Contact MC HPC BME HPA ext Figure 3 PMUC Counter Intercom Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS Customer Customer HOHS BME SV Speaker SV External Command video camera light door strike Call Button Figure 4 PMUC Security Vestibule Wiring Ateis International 13 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 5 3 CFUC Figure5 shows CFUC wiring for intercom with security
6. e Check that the two pins supply connector is well connected to the CN1 connector see 5 3 e Check the wiring of the connector see 5 3 e Be sure that you have current on the socket by connecting any working electronic device on the socket Ateis International 51 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Check voltage at end of supply cable on 2 pins connector The measure should be within 11V and 12 5V If not replace the power bloc e Check that the command cable between the MAP MAS and the CFUC is well connected see 5 3 e Ifthe problem still remains replace the CFUC see 11 3 4 11 3 2 PC lt gt CFUC communication fault At the opening of MAGELLAN software a response message is displayed e Check the USB cable connection then click on the version button If the version appears the connection 1s ok e Check that selected port comm is the right one if not see 7 1 e Check that the On Off LED is on when pressing the ON button if not see 11 3 1 When updating the software the progression bar stops and the message and message response is displayed When writing or reading a configuration the message response is displayed e Disconnect the power supply wait for 10 seconds and plug it back Redo the update process e If this issue can be reproduced replace the CFUC see 11 3 4 11 3 3 Audio and Input Output contact f
7. oul __ Ateis International 39 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS Ate s International 40 Ch D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 5 2 Micro on Document Cover MPD Generd drawing 0920146 ra HIT UN 1 CB screw Ateis International Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 41 NT 10 5 3 Customer s Mic Support General drawing OF20 144 Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Fav eavipped panel we _ 3 mee oo LES s m ER s Mecsmma ER 7 cel CS 8 s Toa eM screw 36 __ ae famn ATEIS 43 ATEIS 180 Geh Cable cutlet 3 2 Ateis International 44 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 6 Hard of Hearing Loop BME Winn Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 184 20 5 20 5 ATEIS 45 11 Troubleshooting In this chapter the procedures described are only level 1 which 15 wiring checking central unit configuration and devices replacement microphon
8. connected to the CU by an RS232 serial or USB PMUC CFUC connection when the system is commissioned and when necessary for any subsequent settings changes So who do not have a PC with the software can not change following settings The following settings can be software adjusted level for the sales assistant and the customer s loudspeakers and the hard of hearing system threshold for power boost function 6dB this function is only active from a certain sound level detected by the microphones This level can be varied depending on the ambient noise threshold and delay before Standby mode it is possible to set the system up so that after the sales counter has been inactive for a certain period of time the interphone automatically becomes inactive so that It does not constantly amplify the noise in the lobby or in case the sales assistant needs to speak in greater privacy This period of time along with the sound activity threshold at which the interphone goes into and comes out of standby mode can be set New features of the PMUC CFUC Based on the the new central unit call station PMUC or to build in CFUC integrate all the functionalities from the previous one like echo cancellation feedback suppressor and all other real time adjustment features but it also includes advanced features External command input that allows to emit a call signal Output contact allowing commanding external devices
9. intercom can work two modes Counter and Secure Counter Counter a buzzer can be played when the remote input is closed This buzzer is interrupted as soon as either the On or 6dB button is pressed Secure counter does only concern CFUC central unit The buzzer call option is still available but a buzzer alarm option is added This buzzer trigger when the 6dB input is opened for time set up by the cursor open door alarm for example Ateis International 22 Ch D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Note this mode activation disables 6dB over amplification 7 4 Setting process This chapter describes a quick procedure to obtain a suitable setting configuration Please follow the few next steps Put clerk microphone on e Verify the behaviour of both channel microphones and loudspeakers o Set the clerk speaker gain to 40dB and the customer speaker gain to 14dB Write the configuration into central unit by clicking on the Write button When the clerk is speaking the customer should be able to hear him o Set the customer speaker gain to 40dB and the clerk speaker gain to 14dB Write the configuration by clicking the write button When the customer 15 speaking the clerk should be able to hear him Echo cancellation setting up If you are using the echo cancellation feature for the first time please respect the following procedure Set the speakers gain to their defaul
10. system equipped with CFUC 51 11 3 1 Power supply defects and power on issues UM 51 10 3 2 CPUC comiiumcauonm u u uu me 52 11 3 3 Audio and Input Output contact fault 52 RE DAC devico TIS BUE OMS ee ee 53 Ate s International 3 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 1 Introduction Operation When fitted to point of sale counters IVG MAGELLAN intercom allows or improves communication between the sales assistant and the customer in the case of sales windows IDF TER PVR90 or when used during rush hours with the window raised HEX counters or possibly in the case of open sales counters with the hard of hearing It has been designed to meet a number of criteria e Aesthetic qualities so that it matches the style of new sales counters Sturdiness and the ability to stand up to any acts of vandalism which might occur e Acoustic qualities high fidelity reproduction users should forget they are even using the system the ability to reach high volume levels in noisy lobbies without feeding back Larsen effect with the intercom level matching the level of the ambient sound and related functions The ING MAGELLAN intercom is made up of the following components e Customer side a microphone MC MPD one or two loudspeakers HPD HPG HPU or other and a transmitting area for the hard of hearing BME e Sales A
11. 1 2 4 The contact output is used but no action makes it trigger e Check the output contact wiring see 5 2 e Check the contact output configuration with the MAGELLAN software see 7 3 5 e Ifthe problem remains replace the PMUC 11 2 4 11 2 4 Replacing device instructions If despite of troubleshooting procedure the counter intercom system still not work please follow the device replacement instruction e PMUC disconnect all wires connected on the PMUC Send back the unit in its original package e Customer microphone MC MPD normally only the microphone capsule is to be replaced Slightly unscrew the two grub screw at the microphone baseplate until the trim comes out Warning be careful when removing the trim because of the contact tip Replace the entire set and replace the new one by pressing on it until 1 fully locked Screw back the two screws e HPA HPC unscrew the four screws from the speaker enclosure unscrew the four baffle screw Disconnect the speaker terminals e BME disconnect the wires coming from the BME Cut the bearing collar and remove the BME 11 3 Troubleshooting system equipped with CFUC 11 3 1 Power supply defects and power on issues The On Off light does not light on after pressing the ON key and the intercom does not work When connecting the 230V 12VDC power bloc to the CFUC the two LEDs ON OFF and 6dB doesn t briefly blink Check that the power bloc 15 well connected into the socket
12. 3 6dB LED 4 MAP side External clerk microphone 0 5 Clerk speaker active when HPA streaked SW 1 in position 2 9 HPA 0 5 grey Ateis International 28 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 10 Drawings 10 1 UC1 Ateis Internationa 29 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 HD C OO 5 General drowing 097154 09 09 0009 4 D ipee BE LC ES EISES L4 peu iens LE laine 7 ieedafage _ e iwrwWomerhege I EE mun 4 wbDseybof RCA ___ EE mui ul ee i7 2 cHescrew Mae x iPensbDmde el Eat L Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 30 10 2 UC1 Flange 237 4 n 46 6 140 30 261 4 Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 3l 10 3 Ateis International Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 122 mm ATEIS 32 10 4 5 lt 10 4 1 Right hand loudspeaker HPD Gener drawing 0920128 If I 211 311 _5 6 4 F 4 Bf 4 9 4 2 Ateis International Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10
13. 5 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS e In any case make sure you comply with the connection polarity of the microphones and loudspeakers Only connect the electronic control unit to the mains once all the wiring has been carried out warning The CU is powered on and off by simply plugging in the mains lead There 1s no on off switch We also recommend using the backup mains supply if available to power the CU Once the ING MAGELLAN interphone has been installed and connected carry out the following operations e Power the CU on and check that the green indicator on the front lights up e Check that the indicators on the MAP control panel ON OFF 6dB light up after you press the keys Turn off the 6dB indicator e Check that each of the mic HP channels and the HOHS are all working properly using an AMPETRONIC magnetic loop tester Ref ILR2 by placing the microphone 10cm from the artificial mouth LEM ref P1466MK3 set to 3Pa The corresponding loudspeaker level measured at 40cm should be around 75dBA using the CU s default gain settings Check that using the 6dB function does not cause feedback Carry out a test to make sure that the interphone goes into standby mode the ON OFF indicator flashes after 10 sec default setting when there 1s no activity e Connect the PC to the CU s subD9 connector and run the Magellan software see instructions All the settings are then acces
14. Check wiring between UCI and MAP MAS If the intercom still doesn t work replace the central unit UCI see 11 1 4 11 1 2 PC lt gt UC1 Communication fault When opening the MAGELLAN software the following message is display Response Check RS232 connection cable supply with the MAGELLAN note There 15 no connection direction Then click on the version button If the central unit version s number appears PC UCI connection does work Check PC com Port selection see 7 1 e Check that the power on LED is ON When updating the software the progression bar stops the message response is display when read write configuration is launched e Disconnect the power supply cable wait for 10 seconds and plug it back Restart the updating process Ifthe problems still remains replace the UCI see 11 1 4 11 1 3 Audio fault This chapter only takes place after removing any other communication power supply issues All checking have to be made in ON state No sound is played from the clerk to the customer and from customer to clerk Check the UCI configuration from the MAGELLAN software Save the current UCI configuration and store the default configuration initconfig34 ing for open intercom and initconfig46 ing for closed intercom in the C magellan folder Check the entire connections between UC1 and microphones see 5 1 Ateis International 47 Ch Devent 1024 E
15. aker channels which could easily form a loop within a restricted area the sound from a loudspeaker is captured by the other channel s microphone and amplified To cure this phenomenon we use two distinct functions The first one 15 an echo cancelling process by means of which the program analyses and defines the interfering signal s parameters and then subtracts it from the wanted signal This means that the amplification loop 15 broken either on one of the two channels both of them simultaneously The second one 15 the feedback suppressor that 15 Ateis International 4 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 suitable for opened counter This function 15 permanently searching for feedback frequencies and prevents feedback by applying a narrow filter e Automatic variation in amplification level according to the level of ambient noise the DSP uses the customer or sales assistant s mic to measure the noise level in the lobby and automatically adapts each channel s gain to retain good audibility Limitation function allows the sound level in the loudspeakers to be limited if the sales assistant or the customer 15 speaking too loudly or too close to the microphone Setting levels and sound activity detection thresholds in an attempt to make the system as foolproof as possible all of the settings are made using the MAGELLAN software application cf instructions installed on a laptop PC
16. an folder e Check the all the speaker and microphone connection see 5 2 The sound is played from customer to clerk but not from clerk to customer e Connect the PC to the PMUC and run the MAGELLAN software Then do a restore process by loading the default configuration file initconfig50 ing e On the A gt C vu meter of the software when speaking into the MA check o That the vu meter is moving If not the MA is either wrong connected or faulty so check cable and replace the MA if needed o Ifthe vu meter is active and moving according to ambient noise the MA is working properly Check the connection of the HPC and BME See 5 2 then if needed replace HPC and or BME Sound is played from clerk to customer but not from customer to clerk e Connect the PC to the PMUC launch the MAGELLAN software and restore the system with initconfigX X ing e On the C gt A vu meter of the software when speaking into the MC check o Ifthe vu meter is not moving the MC 15 either wrong connected or faulty so check cable and replace the MC if needed o Ifthe vu meter is active and moving according to ambient noise the MC 15 working properly Check the HPA connection see 5 2 then if needed replace HPA The sound quality is not good either too saturated or too attenuated e Check the sound level settings o If needed save the current UCI configuration and restore the system by loading initconfig50 ing o Adjust settings until the so
17. ault This chapter is only valid after turning down all connection and supply issues All checkings have to be made In ON state No sound 15 played from clerk to customer and from customer to clerk e Check the CFUC configuration via the MAGELLAN software Save the current CFUC configuration and load default configuration initconfig50 ing in C magellan folder e Check the all the speaker and microphone connection see 5 3 The sound 15 played from customer to clerk but not from clerk to customer e Connect the PC to the CFUC and run the MAGELLAN software Then do a restore process by loading the default configuration file initconfig50 ing e On the A gt C vu meter of the software when speaking into the MA check o That the vu meter is moving If not the MA 15 either wrong connected or faulty so check cable and replace the MA if needed o Ifthe vu meter is active and moving according to ambient noise the MA 15 working properly Check the connection of the and BME See 5 3 then if needed replace HPC and or BME Sound is played from clerk to customer but not from customer to clerk e Connect the PC to the CFUC launch the MAGELLAN software and restore the system with initconfigX X ing On the C gt A vu meter of the software when speaking into the MC check Ateis International 52 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 o Ifthe vu meter is not moving 15 either wrong co
18. characteritics vf max 2 1V If max 30mA ON OFF amp 6dB LED ON OFF anode on CN4 3 cathode on CN4 5 LED 6dB anode on CN4 4 cathode on CN4 5 Ateis International 26 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 9 2 5 Wiring on PMUC CFUC Rear Panel PMUC 0 3335 imWREEWERREEREXSAKEREEAKERAREE AE eeeeeeeieeeeeae kees 9 Pins connector only for SW default position no 1 Clerk speaker selection CFUC PMUC only pins 8 1 Embedded speaker 9 2 external wiring on pins 8 9 Product Connector Function Pin Cable 0 5 black External bloc supply 12VDC 12V white id OV ground 0 5 black 0 52 grey 0 52 BME for hard of hearing streaked CN2 Ser 3 HPC 0 5 grey Customer side Customer speaker ub streaked grey Customer microphone __5 0 22 white i Dry contactoutput contact output um m a Contact input with REM 3 REM NA CN3 Aux electrical ground 4 DEM NA 6 oB NA RES CNI supply output hot cold and a NN External clerk speaker active HPA 0 5 Gris PMUC CN4 clerk if SW1 is in position 2 stri side position 1 default internal 9 ma Os Gs speaker Ateis International 27 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ON OFF key ON OFF i 6dB key 6dB contact See wiring ON OFF LED SET ton
19. closed Standby when central unit 15 In standby mode contact is closed dB momentary the contact Is closed when dB button 15 maintained pressed the contact 15 re opened as soon as the button 15 released dB latching A long pressure on the dB button allows toggling the current contact state 7 3 6 View window This window 15 acting in real time mode and shows the system status e Central unit state standby On Off Ateis International 21 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS Remote output activation Aux Over amplification OdB 6dB e Sound level visualisation bar picked up by clerk s microphone A gt C and customer s microphone gt e Clerk and customer loudspeakers gain display 7 3 7 Feedback suppressor window The feedback suppressor window allows initialising and activating the feedback suppression function Automatic will activate feedback suppressor Once setup is launch this option is automatically ticked Detail display feedback suppressor filter frequency Note When the feedback suppressor has to be used a setup should be done in case of first installation furniture s changes or system location transfer Note don t disturb the setup process by making too much noise 7 3 8 Function Buzzer call and Buzzer alarm windows The digital counter
20. counter intercom to more complex arrangement 51 UC1 The UCI minimal wiring is composed of central unit CU Customer Microphone MC Customer Speaker HPC Clerk Microphone MAS or MAP Clerk Speaker HPA Hard of Hearing system BME Computer PC In order to achieve the wiring please refer to figure and 2 Ateis International 9 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Optional 2nd Clerk Customer Optional 2 Clerk Speaker Speaker Customer Speaker HPA HPC Speaker gt Customer Clerk Microphone Microphone MC MAS Customer 8 HF Headset 0 230 v MIC HP BME 9 Ali IIIIIIIIIIIIIIIIIII lIIIIIIIIIIIIIIIIII RS 232 Figure 1 Basic wiring Ateis International 10 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS 2 pepjelus 0 X 9 Buipjeius 9 INO SWUM v INO sJ uuo sno punoJc uwoJg ZL 9 uaap LL UO Key dINVS OL 9 SJIUM 6 dINVS BUIPISIUS e NVS enl9 2 WVS Sjuejsissy SeleS STVS CIS 0 X 2 ST1uelisse sajes B S IVS 87 0 X 2 SHOH SHOH 901 m ez 570 a es amp 570 X Z 57 SD e9 Go
21. crophones to loudspeakers Maximum Voltage Gain dB 53dB 1KHz 60dB 5KHz gt Microphone to BME 39 dB 1KHz gt Microphone to AUX 1KHz 55 dB between the 2 inputs Without signal 4W full load 18W Overall dimension L x H x P PMUC 200x 200 x 240 mm With flexible microphone Weight PMUC 0 8 Kg 9 2 2 Inputs Input Max level before P OAN impedance saturation Connection _ Gist MIC SHOPS ela 6V 4 dB 22 dBu Ext Mic 3 81 mm pace terminal Customer Electret apply 6V 29 dB 2 3KO 48 dBu 3 81 mm pace Microphone DC terminal 9 2 3 Outputs Power Maximum Ouput 40 190 23 dB D CLASS Ext HP 3 81 mm pace x19 terminal THO SS WEN SECH D CLASS 3 81 mm pace terminal SR EN SER ovs D CLASS 381 mm terminal 81 mm 381 mm terminal terminal 16 dBu 6 dB Active balanced x2 balanced line 3 81 mm pace terminal drivers 5 Short cut open circuit over heating high frequency 9 2 4 contact LED Relay contact lremaxi 500MA Vbreax 30V DC AC contact resistor Rc 150mQ maximum toggle frequency Fmax 500HZ REM input activation by contact CN3 3 to the ground CN3 4 Contact current lcont 1 mA Input max voltage 50 Only for CFUC Contact output Contact input ON OFF amp 6dB 6dB input activation by contact CN4 2 to the ground CN4 5 Only connect Light Emitting Diode LED on outputs ON OFF and 6dB LEDs Output LED
22. cublens Switzerland Phone 41 21 881 25 10 The sound is played from customer to the clerk but not from clerk to customer HP BME Connect the PC to launch the MAGELLAN software and restore the system with initconfigX X ing On the gt vu meter of the software when speaking into MA check o That the vu meter is moving If not the MA 15 either wrong connected or faulty so check cable and or replace the MA o Ifthe vu meter is active and moving according to ambient noise the MA 15 working properly Check the connection of the and BME See 5 1 then 1f needed replace HPC and or BME Sound is played from clerk to customer but not from customer to clerk Connect the PC to the UCI launch the MAGELLAN software and restore the system with initconfigX X ing On the gt vu meter of the software when speaking into the MC check o Ifthe vu meter is not moving the MC 15 either wrong connected or faulty so check cable and or replace the MC o Ifthe vu meter is active and moving according to ambient noise the MC 15 working properly Check the HPA connection see 5 1 and or replace HPA The sound quality is not good either too saturated or too attenuated Check the sound level settings o If needed save the current UCI configuration and restore the system by loading iniconfigX X ing o Adjust settings until the sound suits the needs Check all the UCI connection to microphones a
23. e of the MAS base Disconnect the 8 pins plug MAP unscrew the four wood screws remove the plate and disconnect the 8 pins plug HPA HPC unscrew the four screws from the speaker enclosure unscrew the four baffle screw Disconnect the speaker terminals BME disconnect the wires coming from the BME Cut the bearing collar and remove the BME 54 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10
24. e O S to communicate with the digital counter intercom There are two different drivers to install one is Magellan Interface USB and the other is Magellan USB Serial Port The install procedure 15 identical for both drivers and is automatically launched please follow the next few steps Found New Hardware Wizard Hardware Wizard This wizard helps you metal ech se For TUSESH0 Device If pour hardware came with an installation CD 9 nr floppy dek meert it now What co pou wart the aan bo do f the sckbvass automatically Hesemmende d install from a Est cr specilic location Advanced Dick Nest to connus If the installation CDrom 15 inserted Microsoft Windows can automatically find appropriate drivers So please choose automatic install windows recommended If windows cannot find the right driver please install it manually by choosing the right location of the driver default C Magellan On Windows XP it might happen that Windows will display caution messages because this software has not been verified by Microsoft Corporation Please accept the installation of those drivers Ateis International 7 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Side Typical Equipment Arrangement MC MAS MAP PMUC gt Microphones need to be placed beside the computer monitor in case there is one in order to create a natural speaking position for workers Loudspeakers shou
25. es loudspeakers wiring central unit etc CAUTION Not qualified persons should not attempt to open devices The following operations could result in serious damages Electrical shock hazard Opening device will put an end to guarantee In case of trouble please contact our after sales office ATEIS INTERNATIONAL S A Chemin du D vent 1024 Ecublens Switzerland Phone 41 0 21 881 25 10 Fax 41 0 881 25 09 Ateis International 46 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 11 1 Troubleshooting system equipped with UC1 11 1 1 Power supply defects and power on issues The UC1 On Off warning light stays off no sound in the loudspeakers PC communication Check the power cable connection in the input socket and in the Be sure to have electricity by connecting another devices which 15 working on the same input socket Ifthe problem still remains replace the see 11 1 4 The On Off light doesn t light up after the ON button has been pressed and digital counter intercom doesn t work At the power up the On Off and 6dB light don t blink briefly Check that the cable linking the clerk s microphone and the UCI 15 well connected Firstly check on the UCI MIC connector and then on the MAP MAS after opening it see 11 1 4 IF the problem still remains power off the UCI by unplugging it wait for 10 seconds and power it on again
26. icture below ATEIS Magellan 1 1 Language Waiting for command ou see CC e Language This drop down menu allows user to choose the software language between English French and German Waiting for command indicates the current action status writing reading updating etc Hardware allows choosing between PMCU UCI and CFUC if none is connected At the upper right of the window a slideshow of the counter intercom product range Version allows checking the version of the central unit Update starts the firmware update process Read reads the current configuration stored in the central unit Ateis International 18 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS Write write the current parameter setting to the central unit Save save the current parameter settings to an external file ing Open opens a ing file with custom parameter settings 7 3 2 Customer Clerk window The customer window and the Clerk window are similar except for the BME settings as the Clerk does not have the BME on his side Limiter The limiter option allows avoiding saturation on speakers when speaking into microphones By default this option 15 ticked The limiter prevents an exaggerate amplitude of the signal to be send to the speakers The threshold level of the limiter 1s not adjustable The limiter threshold level can
27. ightly lift the front of UC1 and take it out by the front e Customer microphone MC MPD normally only the microphone capsule is to be replaced Slightly unscrew the two grub screw at the microphone baseplate until the trim comes out Warning be careful when removing the trim because of the contact tip Replace the entire set and replace the new one by pressing on it until 1 fully locked Screw back the two screws e Clerk Microphone o MAS unscrew the two M3x6 torx screw situated on both side of the MAS base Disconnect the 8 pins plug MAP unscrew the four wood screws remove the plate and disconnect the 8 pins plug e HPA HPC unscrew the four screws from the speaker enclosure unscrew the four baffle screw Disconnect the speaker terminals e BME disconnect the wires coming from the BME Cut the bearing collar and remove the BME 11 2 Troubleshooting system equipped with PMUC 11 2 1 Power supply defects and power on issues The On Off light does not light on after pressing the ON key and the intercom does not work When connecting the 230V 12VDC power bloc to the PMUC the two LEDs ON OFF and 6dB doesn t briefly blink e Check that the power bloc is well connected into the socket e Check that the two pins supply connector is well connected to the CN1 connector see 5 2 e Check the wiring of the connector see 5 2 e Be sure that you have current on the socket by connecting any working electronic device on the
28. l hours at a time Ateis International 23 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 8 Maintenance caution Every usual cleaning product could be used for the maintenance of the Magellan however avoid using solvent such as White Spirit Acetone etc Although the intercom offers relative waterproofness it is recommended to avoid direct cleaning liquid projections on parts like microphone Better use a soaked rag 9 Device characteristics 9 1 UC1 Here you can find UCI characteristics as well as internal electrical diagram 9 1 1 General 3dB 50Hz 7KHz gt Microphones to Loudspeakers q y 200Hz 7KHz gt Microphone to BME HP lt 0 4 1KHz 1W THD for maximum output level lt 0 5 60 dB gt Microphones to loudspeakers State 60 dB gt Microphone to BME 55 dB 1KHz gt Microphones to Loudspeakers Maximum voltage gain dB 70 dB 5KHz gt Microphone to BME Crosstalk 1KHz 70 dB between the 2 inputs SubD25 Fem gt HPA L 3 m S 2x0 5 Red Black lugs gt HPC L 3 8 S 2x0 5 Red Black lugs gt BME L 2 4 S 2x0 5 Grey Streaked Gray terminal SubD25 Male gt MA L 2 2m S 8x0 22 HE14 Fem 2x4 gt MC L 2 4m 1x0 22 Drain white core braid Full load 30W Non standard RS232 cable L 2m 240 x 45 x 240 mm Loudspeakers cables Microphones Cables 9 1 2 Inputs Type Input Max level before Connection i
29. ld be placed at the other extremity according to the further notation gt For MAS and PMUC if they are not fixed on the counter take care to keep enough cable slack in order to avoid cables deterioration Note for PMUC The PMUC can be integrated into the counter same for the MAP Note for MC If placed on the counter point the microphone vertically MAS MAP PMUC Minimum Distance for an optimal performance and behaviour keep at least 40cm between speakers and microphones HPU HPD gt Should point to respective interlocutor For aesthetic requirement speakers are place vis a vis in order to create a mirror visual effect Don t place the speakers at height unless you are using ceiling speakers BME gt Should be placed parallel to the counter gt Should be placed perpendicularly to customer clerk gt Should be positioned as close as possible of the customer position BME radiatiation capabilities is more or less meter UCI CFUC gt Need to be fixed under the counter need to be accessible for wiring maintenance and PC connection Wiring gt In order to avoid vandalism please hide all wires from the customer side Ateis International Q Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 HP optional 5 Wiring There are multiple wiring possibilities and options Here you will find examples for UCI PMUC and CFUC You will see how to make a basic
30. mpedance saturation Clerk Microphone Electret SE 6V 1 2 KQ 22 dBu SubD 25 pins male ere Capp GV 1 2KO 18 dBu SubD 25 pins male Microphone DC 9 1 3 Outputs Power maximum Voltage gain Output Stage Connections level 4 THD lt 0 1 8w 10 dB x19 SubD 25 pins female HPC 4 Q THD lt 0 1 8w 10 dB x19 SubD 25 pins female amplifier BME 400 mA m at 60 38 dE x60 Power OP SubD 25 pins female amplifier Amplifier Short cut open circuit over heating high frequency Ateis International 24 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 9 1 4 Electrical diagram UC44 PCB 0013A FLASH EPROM LIAISON RS 232 SUBD9 MALE 6V 5V 3 ALIMENTATION AC DC 1 8V lt lt S lt gt D A D A lt TOUCHES LEDS AGENT MAP SUBD25 M LE MICRO AGENT MICRO CLIENT MC MPD PRE AMPLI N Bee HPG HPD 5018025 MALE HPC 9 44 00140 9 2 PMUC CFUC 9 2 1 General 120Hz 7KHz HP lt 0 54 1KHz 1W THD for maximum output level BME 0 796 Q1kHz AUX lt 0 06 1KHz 0 dB gt Microphones to loudspeakers S N ratio 50 dB gt Microphone to BME 77 dB gt Microphone to AUX Ateis International 25 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 55 dB 1KHz gt Mi
31. n the AEC filter the MAf clerk microphone filtered signal is sent back to the HPA The HPA receive a signal that is the subtraction MC MAT In an ideal echo cancellation the subtraction MC MAf 0 no echo The Acoustic Echo Cancellation is permanently adapted LS here you can adjust the speaker gain level from 0 dB to 40 dB Default settings is 15 dB for both side 6 dB Threshold the over amplification device 6dB button on the MAS is active only when one or the other of the two microphones pick up a sufficient sound level in order to avoid inopportune activation from a ambient noise The trigger threshold for both microphone can be set from 0 highest sensitivity to 100 lowest sensitivity For example for a 100 threshold the over amplification is never active reciprocally 0 makes the over amplification always working Default is 60 Note The over amplification is only active at on side at a time MAX this is additional over amplification for UCI version 3 x This setting allows adding from 0 dB to 10 dB additional gain When this setting isn t available it is grey shaded and not selectable Default is 0 dB Standby threshold This parameter allows setting the threshold for putting the central unit into standby state The standby active state s change is driven by sound level detected by any of the two microphones The threshold can be set from 0 very sensitive to 100 not sensitive Default is 70 Ateis Inter
32. national 20 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS High Pass filter user can add a tonal correction by using the high pass filter By limiting the low frequency in outside use user can greatly reduce as example noises coming from wind The cutoff frequency of this filter can be set from 71 Hz to 400 Hz Adjusting correctly the high pass filter can improve echo cancellation efficiency as well as intelligibility BME the BME cursor allows adjusting the hard of hearing system emission s level from 0 dB to 40 dB Default 1s 6 dB 7 3 3 Standby window The Standby after cursor allows selecting in accordance to the standby threshold the amount of inactivity time before the central unit goes into standby mode The time can be set in the range from 0 inactive to 99 seconds Default 15 10 seconds 7 3 4 Auxiliary output window PMUC amp CFUC This setting is made for adjusting the auxiliary output level for PMUC and CFUC only Default 1s 10 dB 7 3 5 Remote output window PMUC amp CFUC This part of the window allows setting the output contact mode Normally open the output contact can be closed using one of the following options On Remote In activation of remote in makes contact to toggle in latch mode On pressure closes the contact one more pressure re opens the contact ON when central unit is powered on the contact 15
33. nd loudspeakers see 5 1 If the intercom 15 still not working replace the see 11 1 4 When pressing on the ON key of the MAS MAP high level hiss can be heard instantaneously or when a person stands near one microphone Connect the PC to the read the current configuration and check that the levels aren t too high Reduce level in order to obtain a suitable hiss level Check that the microphones are not placed too close to the loudspeakers Increasing distance between microphone and loudspeaker can reduce feedback effect The UCI unit has two functions that could reduce feedback echo cancellation and feedback suppressor The echo cancellation is set by default for closed counter check if it is the case To correctly set the echo cancellation see chapter 7 3 2 For the older counter where there can be an opening between clerk and customer or an open counter use the feedback suppressor see 7 3 7 Note echo cancellation and feedback suppressor can not work at the same time If the intercom is still not working replace the see 11 1 4 11 1 4 Replacing device instructions If despite of troubleshooting procedure the counter intercom system still not work please follow the device replacement instruction Ateis International 48 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 the unit is maintained in his flange by four bosses Disconnect all the wire from the sl
34. ng replace the CFUC see 11 3 4 When a long pressure is applied on the ON key the ON LED blink rapidly but sound is not played on the auxiliary output Check the CN3 wiring where does the auxiliary output stand see 5 3 Caution do not connect loudspeaker to this output it result in damaging the unit If the problem remains replace the CFUC see 11 3 4 The contact output is used but no action makes it trigger Check the output contact wiring see 5 3 Check the contact output configuration with the MAGELLAN software see 7 3 5 If the problem remains replace the CFUC 11 3 4 11 3 4 Replacing device instructions If despite of troubleshooting procedure the counter intercom system still not work please follow the device replacement instruction Ateis International CFUC unscrew the unit and disconnect all wires connected on the CFUC Send back the unit its original package Customer microphone MC MPD normally only the microphone capsule is to be replaced Slightly unscrew the two grub screw at the microphone baseplate until the trim comes out Warning be careful when removing the trim because of the contact tip Replace the entire 53 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 Ateis International ATEIS set and replace the new one by pressing on it until 1 fully locked Screw back the two screws Clerk Microphone o MAS unscrew the two M3x6 torx screw situated on both sid
35. nnected or faulty so check cable and replace the MC if needed o Ifthe vu meter is active and moving according to ambient noise the MC 15 working properly Check the HPA connection see 5 3 then if needed replace HPA The sound quality 15 not good either too saturated or too attenuated Check the sound level settings o If needed save the current UCI configuration and restore the system by loading initconfig50 ing o Adjust settings until the sound suits the needs Check all the CFUC connection to microphones and loudspeakers see 5 3 If this issue still remains replace the CFUC see 11 3 4 When pressing on the ON of the MAS MAP high level hiss can be heard instantaneously or when a person stands near one microphone Connect the PC to the CFUC read the current configuration and check that the levels aren t too high Reduce level in order to obtain a suitable hiss level Check that the microphones are not place too close to the loudspeakers Increasing distance between microphone and loudspeaker can reduce feedback effect The CFUC unit has two functions that could reduce feedback echo cancellation and feedback suppressor The echo cancellation is set by default check if it is the case To solve the problem configure the echo cancellation see chapter 7 3 2 or use the feedback suppressor see 7 3 7 Note echo cancellation and feedback suppressor can not work at the same time If the intercom 1s still not worki
36. not be adjusted it is set to 6dB of the microphone full scale level AGC the Automatic Gain Control allows adjusting the gain of the speakers according to the surrounding noise level from the customer side or clerk side The AGC work in fact like an attenuator 0 dB for noisy environment and 6 dB for calm environment The AGC act by measuring the ambient noise level measured without speech and then diminish the microphone gain in accordance Example When AGC 15 active on the customer side we measure the noise level at the customer side and we adjust the clerk microphone s gain into the customer speaker Attenuation vs Ambient noise 1s approximately 0 for 70 dB for 65 dB 2 60 4 Ateis International 19 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 3 55 dB 4 50 dB 5 for 45 dB 6 for 40 dB Echo Cancellation The Acoustic Echo Cancellation filter works as follow in case of activation on the clerk side Clerk 15 talking and customer 15 listening Here are some abbreviations that will be used MA Clerk microphone MC Customer microphone HPA Clerk loudspeaker HPC Customer loudspeaker AEC Acoustic Echo Cancellation filter The schematic below shows where the echo is created and process between the customer and the clerk MA gt HPA lt MC The signal emitted by the MA goes to the HPC and i
37. sible 7 Software Once the wiring is complete launch the Magellan software by double clicking on the Ateis Magellan icon see below ES ATEIS MAGELLAN The picture below shows the Magellan software main page The Magellan software is not a multi window software so every function and parameter are accessible from this page Please read the following in order to learn how to configure a Magellan installation Ateis International 16 Ch Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS FX ATEIS Magellan 1 1 SEs re CIRE ito ts CES SAUNA Audio Feedback EH TN IEA Limiter TAN AUX 10dB ER Le Counter EE L Secure Counter Detail TED d 15 1548 Remote Output Dem Remote In Remote In Threshold 60 6dB Threshold 60 Standby EdE momentary 606 Input 6dB latching Ml 668 Ini Macc Ei MEcho Cancellation Cancellation Buzzer Alarm Standby Threshold 70 Threshold EL High pass Filter 142Hz Filler 142 gt pass Filter 142Hz yee E d T TTE 105 LOD Input Levels D 25 75 100 7 1 Communication setup In the Magellan software the user has to define on which communication port PMUC or CFUC 18 connected When installing the driver the driver creates a virtual com por
38. socket e Check the voltage at the end of the supply cable on the 2 pins connector The measure should be within 11V and 12 5V If not replace the power bloc e Ifthe problem still remains replace the PMUC 11 2 2 PC lt gt PMUC communication fault At the opening of MAGELLAN software a response message is displayed e Check the USB cable connection then click on the version button If the version appears the connection is ok Check that selected port comm is the right one if not see 7 1 Check that the On Off LED 15 on when pressing the ON button if not see 11 2 1 When updating the software the progression bar stops and the message and the message response is displayed When writing or reading a configuration message no response is displayed e Disconnect the power supply wait for 10 seconds and plug it back Redo the update process e fthis issue can be reproduced replace the PMUC see 11 2 4 Ateis International 49 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 11 2 3 Audio and Input Output contact fault This chapter is only valid after turning down all connection and supply issues All checkings have to be made In ON state No sound 15 played from clerk to customer and from customer to clerk e Check the PMUC configuration via the MAGELLAN software Save the current PMUC configuration and load default configuration initconfig50 ing m C magell
39. ssistant s side a microphone with control keys and indicators MAP or MAS one or two loudspeakers HPD HPG HPU or other and an electronic control unit UCI CFUC or console that integrates microphone speaker and central unit The way that interphone works is very simple customer s voice is captured microphone then amplified and played back by the sales assistant s loudspeaker and vice versa so that the two people can talk to each other at the same time full duplex operation The sales assistant has a key which switches on the intercom ON OFF and a power boost 6dB with indicators key in case there is not enough level The microphones and loudspeakers are connected to an electronic control unit CU the various functions of which are described below cf general electrical diagram The most important of these functions 15 digital speech processing using a DSP Digital Signal Processor To do this the analogue modulations from the microphones are pre amplified converted into digital signals and then sent to the DSP which uses a complex algorithm based internal program stored in flash memory to provide all ING s functions Anti Larsen function this well known phenomenon involving continuous amplification until it reaches saturation and starts oscillating by looping a microphone loudspeaker system from a certain gain level could occur here because we have two mic loudspe
40. such as video recorder light door strike alarm etc dB output for external amplification in order to make external audio call Audio microphone and speaker input output that greatly improve integration in specific products Extension allows this unit to suit to almost every reception and concern audio solutions such as queue management e Counter intercom with or without hard of hearing possibilities Specific product integration such as trap doors and security vestibule Ateis International 5 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 2 Global characteristics and Compliance e Customer microphone anti vandal construction omnidirectional electret capsule On glass sticking or on metal plate fixation or even directly screwed on the desk with two M3 screw e Clerk microphone flexible mount fixed on a built in plate or on a basement that integrates the two command keys Clerk and or customer speaker HPU HPD anti vandal conception o80mm speaker and medium 14mm baffle painted steel front grill on plate fixation with two 6mm lag screws Sensitivity 85dB 1W Im e BME Hard of hearing emitter coil winding on PVC encapsulated ferrite Normal operating condition Temperature 10 C to 40 C relative humidity 100 waterproofness IP23 The Magellan complete system has been design to be compliant with the three following norms e EC standards EN55103 1 EMC emission EN55103 2
41. t and the number of this com port can be found in the Control Panel gt System gt Device Manager gt Ports Com amp LPT Here you will be able to see on which port the Magellan have been defined Once you know which com port to use select on the Magellan window the right com port ATEIS Magella If the wrong port is selected or if there is a connection issue the Magellan software will launch a pop up window that will indicate to you that there is no response from the central unit UC1 PMUC CFUC Ateis International 17 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS ATEIS Magellan X response In case of No Response message check if the right com port has been selected and or the connection cable is defect or the central unit is powered off 7 2 Version and Update You can check the current version of the UCI PMUC or CFUC by clicking on the Version button If the version does not correspond to the one of the software the software will prompt you to do an update In order to do so click the update button The central unit should not be disconnected during update process Note For the first installation please do an update 7 3 Buttons and Indicators Here you will find a description of the buttons function and explanation about the action they generate 7 3 1 General Button On the top of the Magellan Window you will find general purpose buttons see p
42. t value Verify that there 1s no feedback If feedback can be heard please decrease the speakers gain until the feedback effect disappear o Tick the echo cancellation option on both clerk and customer sides then click on the save button o Speak for a few seconds the clerk microphone then few seconds in the customer microphone This is an important step because echo cancellation at first use needs to be calibrated to the room configuration o Click on the Write button This is not necessary to repeat this procedure at each parameter s change e Gain adjustment o Adjust gains for both sides in order to have a good hearing comfort this with and without 6dB over amplification e In outside condition if the wind generates too high turbulences try to increase the cut off frequency of the high pass filter This until obtaining the maximum diminishing of noise in order to achieve good hearing condition This filter could also be used to correct tone of the voices You can diminish low frequency if voices sound too dull e If the feedback suppressor function is used click the Setup button then OK to optimise the anti Larsen function depending on the site then write e The level settings should be adjusted according to how much ambient noise there is around 6dB above the ambient level and any requirements to make sure that the sales assistants are comfortable after all they will be using the system for severa
43. und suits the needs Check all the PMUC connection to microphones and loudspeakers see Se e If this issue still remains replace the PMUC see 11 2 4 When pressing the ON key of the PMUC high level hiss can be heard instantaneously or when a person stands near one microphone e Connect the PC to the PMUC read the current configuration and check that the levels aren t too high Reduce level in order to obtain a suitable hiss level e Check that the microphones are not place too close to the loudspeakers Increasing distance between microphone and loudspeaker can reduce feedback effect Ateis International 50 Ch du Devent 1024 Ecublens Switzerland Phone 41 21 881 25 10 The PMUC unit has two functions that could reduce feedback echo cancellation and feedback suppressor The echo cancellation is set by default check if it is the case To solve the problem configure the echo cancellation see chapter 7 3 2 or use the feedback suppressor see 7 3 7 Note echo cancellation and feedback suppressor can not work at the same time e Ifthe intercom is still not working replace the PMUC see 11 2 4 When a long pressure is applied on the ON key the ON LED blink rapidly but sound is not played on the auxiliary output e Check the CN3 wiring where does the auxiliary output stand see 5 2 Caution do not connect loudspeaker to this output it result in damaging the unit e Ifthe problem remains replace the PMUC see 1
44. vestibule Figure 6 shows wiring for intercom using trap doors Customer Mic Customer BME SV Speaker SV External Command video camera light door strike Boutton d appel SAS EN 4 S T rat Toe 12 Volts Sortie Odb Symet Entr e NO EE HPA ext CFUC Figure 5 CFUC wiring for security vestibule Ateis International 14 Ch du D vent 1024 Ecublens Switzerland Phone 41 21 881 25 10 ATEIS Customer Speaker Clerk S On Off Customer Microphone Call Button _ _ _ l _ 12 Volts Sortie Odb SymetlEntr e NO Contact NO BME CFUC WEE HPA ext Figure 6 CFUC wiring for trap doors 6 Commissioning When the intercom is installed at a standard new sales counter the location of each of the interphone components on the sales counter 1s predefined as a result of a study on aesthetic ergonomic and functional aspects If an old sales counter has been renovated there are certain rules which need to be followed when installing As written before leave a minimum distance of around 40 cm between microphone and loudspeaker when they are on the same side of the glass e Make sure you get the best acoustic and mechanical isolation the support must not vibrate between the microphone and loudspeaker on a single channel to prevent direct feedback appearing too easily Ateis International 1
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