Verifone VX510 User Manual
Contents
1. X allows to go to initial state from any situation except cases during operation processing by terminal lt clear from screen last entered symbol By pressing it again you can clear all incorrectly entered symbols and enter it correctly Errors may be corrected only before pressing 4 or green key alpha allow to enter characters i e to enter authorisation code To enter characters at first must be pressed numeric key on which required charater is indicated Then must be pressed key alpha until required character is displayed on the screen 1 green key by pressing that entering the number of section amount authorisation code and password will be confirmed It is also used to execute different terminal functions There is built in thermal printer within terminal which prints one copy of the reciept In most operations the first copy is bank s or enterprise s copy Paper roll is hidden under the plastic cover which may be pushed up when changing the paper Instructions for use POS terminal Vx510 Picture 4 Magnetic card reading Picture 5 Smart card reading POS terminal Vx510 5 Functions of terminal Terminal have the following functions purchase with magnetic card voiding the purchase returning of purchase offline purchase data sending to centre Data must be sent manually printing a copy of reciept printing of statements Instructions for use POS terminal2. s Are the first four Are the first four Are the first four number digits printed into number digits printed card s number digits card s number digits card s number card s plastic conforming to into card s plastic printed into card s printed into card s digits printed into embossed with relief card s conforming to card s plastic conforming to plastic conforming to card s plastic number number embossed card s embossed card s conforming to number number embossed card s number 2 Are the card s number Are the card s number Are the card s Are the card s Are the card s conforms to the same card s conforms to the same number conforms to number conforms to number conforms number printed on purchase card s number printed the same card s the same card s to the same card s receipt on purchase receipt number printed on number printed on number printed purchase receipt purchase receipt on purchase receipt 3 Are the card s number Are the card s number Are the card s Are the card s user s name and surname user s name and number users name number user s name validity term is embossed surname validity term and surname validity and surname validity are indent printed no term is embossed term are indent embossed printed no embossed 4 Are there introduced inclined Are the inscription Are there introduced Are the inscription relief safety s
3. 4 digits of card s number then press 4 During terminal s calling to authorisation center and card verification the following messages may be displayed on the screen As a result of successful transaction a two copies of the reciept will be printed Bank SIA POINT RAINA BULV 1 1A RIGA TEL 7251111 AMOUNT LVL 15 00 AMOUN DECLINED signature Communication error Term POINTO04 Receipt 0003 File 002 Term POINTO04 Receipt 0003 File 002 Authorisation code 108958 Program OMNIHBEMV VER 1 36 Program OMNI_EMV VER 1 02 Thank you Let s come again Receipt of confirmed transaction Receipt of rejected transaction After printing the receipt must be given to client for signing Signature on the receipt must be compared with signature on the card mandatory If rejection appears on the reciept instead of authorisation code see Rejections of card authorisation to clarify the reason of rejection If any messages not described in this chapter appears on the screen or printer see chapter Error messages 12 POS terminal Vx510 Instructions for use 8 Offline purchase Procedure of performing the operation 1 READY FOR TRANSACTION Press a key F1 Menu pull card 2 Returning F2 With keys F2 F3 F4 is possible to select a required Offline F3 operation To make offline purchase key F3 must be Purchase manual F4 pressed 3
4. Enter dynamic Must be entered dynamic password and pressed J To password find out a dynamic password must call to technical assistance No phones indicated at introduction 4 Pull card Pull card through card reader and go to step 5 or enter the Or enter card numer with keyboard and press J Card number 5 Valid to MMGG If card number was entered manually enter validation term printed on the card too and press J If card pulled through terminal s reader terminal requires to enter last four digits from card s number printed on the card to avoid operations with false cards 4 Please enter Enter authorization number four digits which you receive authorization number during a pre authorisation and press 1 Use key lt to alter incorrectly entered digit 123456 5 Offline purchase Enter the amount of money then press key J Enter amount Ls 0 00 During this taime terminal is printing merchant data and amount on the reciept 6 Printing a copy As a result of successful transaction a two copies of the reciept will be printed 13 POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1 RIGA TEL 7552222 DATE 15 05 2003 TIME 14 24 15 MASTERCARD 5460439999999999 VALD T570 Offline purchase AMOUNT Ls signature Term PNT00007 Receipt 001 File 0002 D 1 Authorisation code 999999 Thank you Let s come again A
5. Vx510 1 Data Menu Time READY FOR TRANSACTION Pull card 2 Purchase Enter amount LVL 1 00 4 LVL 1 00 Processing going on 5 ENTER PIN 6 Please wait Calling Transaction confirmed F1 F2 F3 F4 F1 F2 F3 F4 F1 F2 F3 F4 F1 F2 F3 F4 F1 F2 F3 F4 Instructions for use 6 Purchase with smart card Insert card into chip card reader of the terminal see device Picture 5 with chip upwards Card proccessing is going on Transaction amount must be entered then pressed 1 key After entering of transaction amount merchant must give the terminal to client for entering client s PIN Client enters into terminal his her code and press green confirmation button If the client makes a mistake during entering PIN it is possible to clear incorrectly entered numbers by pressing yellow button or break the operation by pressing red button After entering PIN and its confirmation terminal will start to process transaction and different messages will be displayed on the terminal screen As a result of successful transaction two copies of reciept will be printed As a result of unsuccessful operation will be printed one copy of reciept with explanation of rejection 10 POS terminal Vx510 Instructions for use Bank POINT TS BIKERNIEKU IELA 1 RIGA TEL 7508315 DATE 10 12 2002 TIME 12 45 VISA 4652410004215723 PURCHASE AMOUNT L
6. appears invitation to enter code cline call card issuer Same as 107 cline no enough funds ot allowed transaction for this card o contract concluded about serving of these cards cline transaction limit exceeded o contract about accepting this card Card s validity term expired Take away the card Take away lost card Take away stolen card Take away the card Unable to address request system error Unable to process operation system error __ Merchant s password 24 POS terminal Vx510 Instructions for use 15 Reloading the paper of terminal Terminal is using special thermal paper only When red stripes appears on reciept this means that the paper remains for few reciepts only Therefore a new paper roll must be ready beforehand to change the used one How to insert a new roll 1 Terminal must be switched on 2 Open the cover over a paper roll by pressing down the button at the right side of terminal 3 Remove old paper roll 4 5 Close the cover which hides paper roll Take a new paper roll and insert it according to paper s insertion scheme which figured on the terminal s cover 25 POS terminal Vx510 Instructions for use Card s safety features 26 POS terminal Vx510 Instructions for use arr eT VISA VISA Fe atu VISA MasterCard EI Eas VISA Smooth ectron 1 Are the first four card s Are the first four card
7. is located at the top row of keyboard 1 READY FOR TRANSACTION Pull card 2 Enter merchant s password 3 Statements Enter merchant s keyword and press key 4 Lights up and appears until meny key is pressed Send Reciept s Journal s F2 daily statement sending and printing F3 printing all transactions by cards occured during a day F4 printing daily statement In this section described pressing a key F2 4 Send statement Offered choice F2 F3 and F4 by pressing All F2 all transactions printed refered to bothto Center No 1 authorization center Center No 2 F3 all transactions printed which refers to authorization center F4 printed transactions center 2 5 Calling Connecting_ POINT TS RIGA TEL 7552222 Date 03 03 2002 Bikernieku iela 1 messages may be displayed on the screen Bank Time 10 10 12 STATEMENT CARD S TYPE VISA QUANTITY AMOUNT Pirkums 0 30 TOTAL 0 30 Maestro QUANTITY AMOUNT Purchase 50 00 Total 50 00 ALL CARDS QUANTITY AMOUNT LVL 2 60 00 STATEMENT SENT Term POINTO04 Reciept 0012 File 001 During calling and statement sending the following If for any reason statement was not printed successfully i e check don t going out paper jams etc it is possible to make a last receipt copy including also statement copy see page 21 17 POS terminal Vx510 Voidin
8. on receipt be compared with VISA bl doold signature on receipt signature on receipt le mcined meci ion sianat re an i ue anc Boe Is inclined inscription Is inclined inscription P gr colours image must not be led bee on signature field receipt 3 on signature field on signature field foggy Is the card s number Sica blue and MasterCard three Fieciron ile and three digit code CVV2 t colours image must imprinted on signature field golden colours Image co ours image must not be foggy mpingo must not be foggy Is not be foggy Is the the card s number and card s number and three digit code CVV2 three digit code imprinted on signature CVC2 imprinted on field signature field 8 When viewing card on UV When viewing card light is the flying pigeon image visible at card s middle part When viewing card on UV light is the flying pigeon image visible at card s middle part on UV light are the symbols M and C visible 27 POS terminal Vx510 Instructions for use Authorisation Code 10 Authorisation Code 10 must be used since September 1 2002 if amount of transaction exceeds Ls 150 as well as in case of any suspicions by calling to 24 hours numbers of Authorisation centre 7444543 or 7444544 Authorisation Code 10 is a security measure which helps you to verify authentity of card Salesperson calling to bank s a
9. terminal Vx510 Code 01l 02 04 5 41 D GO Mn o n 61 9x Code 100 105 106 107 108 116 119 120 121 124 125 200 208 209 2xx 908 9xx De De T e Instructions for use 14 3 Rejections of unsuccessful card authorisation Reason of authorisation rejection cline call card issuer Hansabanka cline call card issuer Hansabanka ake away the card cline pin locked or card if magnetic D Unable to address request system error T ake away lost card Take away stolen card De cline no enough money No contract or disconnected De cline transaction limit exceeded Unable to process operation system error SS v De Reason of authorisation rejection Decline PIN locked 3x uncorrectly entered In case of foreign American Express card and amount greater than 50 Ls must call to First Data Latvia to receive authorisation code for offline transaction To obtain dynamic password call to Point Card is new and must be activated on ATM clined call issuer bank PIN code locked 3 x incorrectly entered v v De De N N De N Decline call card issuer For some cards at first authorisation or if the strongest check is required transaction is confirmed only after oral authorisation which may be performed by call to First Data Latvia When call you must spell merchant s ID from receipt after this enter authorisation code on terminal on terminal
10. 15 47 58 00 7084120100006972 0027 Voiding of T5452 58 00 transaction Ls 7084120100007004 0028 Purchase Ls L633 50 00 5 READY FOR After printing of statement on the terminal s screen will be TRANSACTIONPull displayed date and time terminal is ready for next card operation 20 POS terminal Vx510 Instructions for use 13 Last reciept s copy After every transaction is possible to print a copy of reciept Reciept s copy differs from original only with a word COPY followed by the name of transaction 1 EADY FOR TRANSACTION Press a key Reciept s copy key is located at the top Pull card row of keyboard 2 Reciept s copy Press F2 to print a copy of last receipt Terminal will Last reciept F2 print a copy of last reciept unsuccessful too or a Reciept s copy F3 copy of statement Operations described at step 3 will not performed Press F3 to print a copy for previously performed operation as described at step 3 3 Number of reciept 12 Terminal displays number of last reciept on the screen If another reciept s copy is required then with yellow key clear the number displayed on the screen and enter required one ATTENTION It is possible to obtain a copies only for transactions performed after statement sending After sending the statement all transactions are deleted from terminal s memory Bank POINT TS Bikernieku 1 RIGA TEL 7552222
11. DATE 03 03 2002 TIME 10 10 12 Fuel card 5460439999999999 VALID TO 02 0 T PURCHASE AMOUNT Ls 10 12 signature TERM XXXXXXXX RECIEPT 0002 FILE 001 D 1 Authorisation code 999999 Thank you Let s come again 3 READY FOR After printing of reciept on the terminal s screen will be TRANSACTION Pull displayed date and time terminal is ready for next card operation 21 POS terminal Vx510 Instructions for use 14 Error messages Messages on terminal may be divided into two groups depending on output type screen and printing Screen messages are the following Operation disabled INVALID CARD Card do not served NO ANSWER BUSY TIME LIMIT CALLING CONNECTING SENDING DATA RECEIVING DATA NOT CORRECT TRANSACTION NOT FOUND No paper Card reading error 14 1 Screen messages Message appears when current function is disabiled on this terminal Message appears after pulling card through terminal reader or after validity term entering on terminal keyboard when the card s validity term ir over Message appears after pulling card through terminal reader when terminal is unable to serve this type of card Messages appears when calling problems exists Call for technical specialist Messages appears during modem s making a connection Message appears when endered data i e password or last 4 digits are not correct or number prin
12. POS terminal Vx510 Instructions for use 2007 shop version POS terminal Vx510 Instructions for use Index ToIntroduction sses eseese ias aaee enans oaeen te annases oa E E Sa EEA E aioa Eini a 3 2 Storage requirements of terminal essssssssssseesseesseesssosssoessseessecsseoesooessoessseesseceseossoosssoeesseesseess 4 De LAEE E E E EE E E E E AE E E e eOataeRR IOs 5 4 Card reading terminal and it s COMponentS sseesseesssossssesssesssecsseessooessoessseessecesoossoosssoeesseesseese 6 5 Functions of terminals oerier tereni eiiiesikois oniar riean iNe OEA RENO AG DONOR 9 6 Pur has with smartcard isesisessisiissii ssostni sires eie oaase niia a os 10 7aPu rch se With m gnetic tards rnanan a a a RG A eda 12 8 Offline p rch SE sssssscrsizissrssesissceiseiiesrvesssseistissarvrsisseriseiseesvesiidco esiis visi ssri aasar soss Serita sisese 13 9 Returning of WANS ACTON oy svcd swsiiviassvevsercvsseavessdeessavadyressavnssisvasdueiesdevn ea EREEREER SEE 15 LO Data ran S misston sainia i ia siea i a a s 17 II Voiding occisis seis eid even GAIL aa OSA ED as 18 12 Other statements sossa eissor saves snsodsssiyssevssieenessshinn aienea saaa seasan iieiea a aanita aa easain iias 19 13 Last reciept S CODY Sasvctcortaete devel wus vata caluotaeateaecgtisaclecswaduustnseisyetsowcudeanstcawdUhvadl vein plesetaenvceasielas 21 TD HEV POP UOSSOGES vi iiecs ciate vices tactcndaathcecaianstucaastandeesdaabenskiuaedanstabupansbaniuandecsess
13. VL 10 00 Term POINTO04 Reciept 0012 File 001 TVR 0000000000 TSI E800 AIP 5C00 Code 0Y1 TC 2C2000008AE36638 Program OMNI_EMV ver 1 02 THANK YOU LET S COME AGAIN Bank POINT TS BIKERNIEKU IELA 1 RIGA TEL 7508315 DATE 10 12 2002 TIME 12 45 VISA 4652410004215723 PURCHASE LHTOUN D HOS FE RN iHD Transaction declined Term POINT004 Reciept 0012 File 001 TVR 0000000000 TSI E800 AIP 5C00 Code 0Y1 Program OMNI_EMV ver 1 02 Receipt of confirmed transaction Attention Receipt of confirmed transaction do net have a signature field because PIN entered by consumer works as confirmation Receipt of rejected transaction 11 POS terminal Vx510 Instructions for use 7 Purchase with magnetic card Procedure of performing the operation 2a SIA READY FOR TRANSACTION Pull card Purchase Enter amount Ls 0 00 Last 4 digits 1234 Calling Connecting_ Printing a copy Bank POINT RAINA BULV 1 1A RIGA TEL 7251111 Date 03 03 2003 Time 11 39 35 Date 03 03 2003 Time 11 39 35 MASTERCARD MASTERCARD 5460439999999999 5460439999999999 VALID TO 02 06 VALID TO 02 06 Purchase Purchase Pull card through card reading aperture Enter the amount of money then press J If amount of transaction exceeds defined safety limit then this step will be executed Enter last
14. ant data and amount on the reciept 7 Calling Connecting_ Printing a copy During terminal s calling to authorisation center and card verification the following messages may be displayed on the screen As a result of successful transaction a two copies of the reciept will be printed 15 POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1 RIGA TEL 7552222 Date 03 03 2002 Time 10 10 12 Maestro 6762521000686048 VA a omy UO signature Term PNT00007 Receipt 001 File 0002 D 1 Authorisation code 999999 Program OMNI_EMV ver 1 03 Thank you Let s come again After printing the receipt must be given to client for signing Signature on the receipt must be compared with signature on the card mandatory If rejection highlights instead of authorisation code see Rejections of unsuccessful card authorisation to clarify the reason of rejection If any messages not described in this chapter appears on the screen or receipt see chapter Error messages 16 POS terminal Vx510 Instructions for use 10 Data transmission Data accumulated during a day the terminal automatically send to card processing center If the session of data transmission is successful and the sent data match with accumulated at card s center the statement is printed If automatic data transmission fails it must be repeated as described below Press a key Statements Key
15. fter printing the receipt must be given to client for signing Signature on the receipt must be compared with signature on the card mandatory If rejection highlights instead of authorisation code see Rejections of unsuccessful card authorisation to clarify the reason of rejection If any messages not described in this chapter appears on the screen or reciept see chapter Error messages 14 POS terminal Vx510 Instructions for use 9 Returning of transaction Procedure of performing the operation 1 READY FOR TRANSACTION pull card Returning F2 Offline purchase F3 Purchase manual F4 Enter dynamic password KKK Pull card Or enter Card number Returning Enter amount Ls 0 00 Last 4 digits Press a key F1 Menu Menu shown at step 2 will be displayed on the screen With keys F2 F3 F4 is possible to select a required operation To make returning key F2 must be pressed Must be entered dynamic password and pressed 4 To find out a dynamic password must call to technical assistance No phones indicated at introduction Card must be pulled through or number entered with terminal keys Enter the amount of money then press key J Enter last four digits of card s number and press Use key lt to alter incorrectly entered digit Step 6 may be omitted if Bank gives such permission During this time terminal is printing merch
16. g of purchase may be processed only if voiding transaction is still located at the terminal s memory and not sent to card s processing center Transaction voiding is available only if match all of the card reciept number and amount Instructions for use 11 Voiding Procedure of performing the operation Press a key Voiding Key is located at the top row of 1 READY FOR TRANSACTION Pull card keyboard 2 Enter merchant s password Enter merchant s keyword and press key 4 3 Number of reciept 46 Last receipt number appears on the screen if you want to void it press J To void other transaction press corresponding receipt number pour digits or press X to decline and return to terminal s main screen 4 Voiding the purchase Enter merchant s keyword and press 4 Enter amount Ls 0 00 3 Calling Terminal is calling to authorisation center During Connecting_ calling different messages may be displayed on the SIA POINT Bi ernieku RIGA TEL 7552222 Maestro VA z O 0 Date 03 032002 6762521000686048 Term POINT004 Receipt 0003 File 002 Authorisation code 011987 Program OMNI_EMV ver 1 03 screen The reciept for voided transaction is printed Bank Timel1 39 35 Thank you Let s come again 18 POS terminal Vx510 Instructions for use 12 Other statements Before the sending of daily statement it is possible to print two types of stateme
17. ith clean dry soft cloth wihout any chemical cleaners Only the special cleaner on alcohol basis intended for electronic equipment cleaning will be permitted 4 Opening the cover of terminal by yourself is prohibited POS terminal Vx510 Card Smart card Transaction Voided transaction Dynamic password Authorisation Authorisation code STOP list Data transmission Application Merchant s password Offline purchase Cash back transaction Instructions for use 3 Used terms rectangular plastic card with magnetic track served as non cash payment instrument within locations of trade and services which are concluded a contract of card acceptance rectangular plastic card with integrated microchip served as non cash payment instrument within locations of trade and services which are concluded a contract of card acceptance payment for purchase or sevice invalidation of payment for purchase or sevice numerical code which is preventing some terminal operations from unknown users To find out dynamic password you must call to POINT checking of card s validity and paying capacity As a result of authorisation card s issusing bank or it s agent assigns authorisation code and reserves at client s account amount required for payment If the transaction is rejected amount should no be reserved If the card is in the stop list may be issued an instruction to no serve the client or to take away the card uni
18. nts Reciept s statement and Journal statement Reciept s statement contains all transactions occured during a day in chronological order Journal statement contains all transactions occured during a day grouped by card s type Procedure of performing the operation 1 READY FOR TRANSACTION Press a key Statements Key is located at the top row of Pull card keyboard 2 Enter merchant s Enter merchant s keyword and press key 4 password 3 Statements Lights up and appears until meny key is pressed Send F2 F2 daily statement sending and printing Reciept s F3 F3 printing all transactions by cards occured during a Journal F4 day F4 printing daily statement In this section described pressing a key F3 and F4 If the statement type F4 Journal selected after pressing a key F4 is printed statement by card s type Bank POINT TS Bikernieku 1 RIGA TEL 7552222 Date 03 03 2002 Time 15 02 32 Statement CARD S TYPE VISA Purchase 1 10 00 TOTAL 1 10 00 MAESTRO Purchase ik 50 00 Total 1 50 00 ALL CARDS QUANTITY AMOUNT 2 60 00 19 POS terminal Vx510 Instructions for use If the type of statement F3 Reciept s statement was selected the following statement will be printed Bank POINT TS Bikernieku 1 RIGA TEL 7552222 03 03 2002 Time 12 38 13 Statement PROCESSED TRANSACTIONS 7084120100006972 0026 Purchase Ls
19. que identificator assigned for each authorisation It is a combination of numbers and or characters list of cards invalid for payments including numbers of stolen and lost cards Sending the data accumulated during a day to the processing centre A program recorded at card s microchip ensuring data exchange with EMV POS terminal and processing of these data Numerical code preventing card from unauthorised use from unknown users Terminal performs a transaction without calling to authorisation centre Cash back to client after the sending of statement This operation may not exist if bank states it POS terminal Vx510 Instructions for use 4 Card reading terminal and it s components Printer Screen Magnetic stroke reader Go to initial state Key to enter haracters Last symbol deleting key Key to enter and confirm Picture 1 Terminal s view from top POS terminal Vx510 Instructions for use Picture 3 Connecting the terminal to phone line The terminal consists of 4 essential parts SCREEN CARD READER KEYBOARD PRINTER Available to display several lines of graphical information Read the card during pulling it through reader s aperture Card should be pulled through reader by pressing it evenly and moving from on end of terminal to another There is no importance of pull direction Card s magnetic track must be pointed to left side of the terminal See Picture 5 Essential keys
20. ted on card do not match with card number written on magnetic stroke Message appears on attempt to void transaction if any of entered transaction data transaction serial number card number or amount does not match data of these transactions stored onto terminal s memory or the transaction is already voided Message appears when there is no paper in the terminal Insert paper Message appears after pulling card through terminal reader when terminal is unable to read information from magnetic stroke Try again 22 POS terminal Vx510 Instructions for use 14 2 Messages on reciept In case of unsuccessful communication terminal may print respective messages No answer Carrier signal interrupted No COM REJECTED Incorrect data received Wrong answer received Answer not received CR answer only No answer NAK 3 times Cannot open modem Cannot initialise modem Modem s time limit No answer Busy It means that the centre do not sent answer to card authorisation Repeat operation again It means that communication problems appears during authorisation session Repeat operation again It means that the authorisation center do not answer on address of authorisation center Call Processing center Authorisation declined Try again or follow to corresponding explanation on this or next chapter Problems with data exchange session try again if this persists call the card service center 23 POS
21. uesdeavauasstupaaabesseeesesee 22 14 1 Screen MESSAGES viccicssssstenscostessesesbenavesvenssnntsbendecencessenssoeenscoogssnssedsenecencesenussdsennessecesesseSsesedessesoenssss 22 14 2 Messages on reciept cicccccetessscnssccscceetessucnsssnuccuecesoosnessesecostesoonssessccestesooonsdeeeecsedessoensdecscgesdessssenvecsneos 23 14 3 Rejections of unsuccessful card authorisation csscssssccssssssssscssssscsssscsssssssseccssssscessssssesssssees 24 15 Reloading the paper Of terminal cvisscccscvcscesescsecvassvsdvcsasndesnansvcdvnvesedacsvassesvenessdenenssvndensenedoonensesie 25 Card s safety fedt f S sisisi eotia niani Er EAT O A ieS la aE E EA Aai ea aea 26 A th risation Code TO raa roeas a aeeoe oe aoran asees ea aoee ae aeee EE eoero a Seeron EErEE EENE Saisie 28 POS terminal Vx510 Instructions for use 1 Introduction This document is designed for users of card reading POS terminal thereafter terminal In this manual you can find all information necessary to use efficiently possibilities of the terminal as well as suggestions for actions in case of different problem situations Terminal is an electronic device intented for automation of card payments within various types of enterprises To make a payment with card using terminal seller must perform only a few operations Re RK check card visually pull the card throught the reader enter amount of transaction register the deal correctly compare the n
22. umber on card with number on the receipt compare the client s signatures on the reciept and the card in case if aumount of transaction exceeds 150 Ls ask for the client s documents and call to authorisation center and report Code 10 Terminal automatically perform the following operations NN A check if enterprise accepts this type of cards check card s validity term check if card is not in the STOP list perform the authorisation if the transaction exceeds the limit of authorisation As a resut of verification the deal receipt is printed automatically and the transaction is stored into terminal s memory During the session of data transmission the terminal automatically transmits accumulated deals to card payment s center If you have uncertainties or issues which is not described in this manual call the authorisation center service department by phone number indicated on your terminal POS terminal Vx510 Instructions for use 2 Storage requirements of terminal POS terminal VX510 ir electronic device which must be stored according to instructions of electronic equipment storage 1 Terminal must be located at dry place wihout allowance of any kind of liquid appears on keyboard card magnetic stripe reader or printer 2 Air temperature of the room where the terminal is stored must not exceed 40 C as well as must not fall below 0 C 3 The cover of terminal must be cleaned regullary w
23. uthorisation phone numbers and asking Please authorisation Code 10 Questions asked by bank s employee must be answered with Yes and No Consumer wants to purchase Amount of transaction Perform standart goods or sevice less than Ls 150 payment card serving procedures Amount gt Ls 150 Consumer can t show personal identification document Ask consumer to show a personal identification document Deal must be rejected By accepting this deal you have a risk not to receive money for service in case if another person uses card Call authorisation centre and ask for Auhorisation code 10 Card do not correspond with safety ff Cancel a deal Affirmatory answer received Perform standart payment card serving procedures Type number and serial of person s identification document write down on transaction reciept or on other side of reciept Return to client a card and copy of transaction s reciept If you have suspicions about transaction card or behaviour of card s user please call 24 h Authorisaton center phone numbers 7444543 or 7444544 28
24. ymbol V Electronic use only is inclined relief safety Electronic use only introduced into material symbol MC is introduced into of card material of card 5 Are the hologram Are the hologram Are at hologram is Flying pigeon picture ir Flying pigeon picture ir pictured two three dimensional and it three dimensional and hemispheres of Earth changes colour while turning it changes colour while and it is three card in different angle turning card in different dimensional Are the against light angle against light last four digits of cart Are the last four digits of cart Are the last four digits printed on hologram printed on hologram of cart printed on hologram 6 Aa A A rites Are around VISA logo Must be pictured 6 abe pale ee A ie a E MUSTO lh cag WAG is micro printing text pair coverage lines at GCION 1999S MIGTO pa g include the first 4 digits of whieh include the first printing text and lines at logo card s number Are the digits of can ber picture is fine picture is fine igits of card s number En Are the picture is fine 7 eerie tomem Selents amature on Isolents signatura M apm cadea a on other gnau other card s side on other card s side i sla be compared with signature b ianature thust be signature must be card s side on receipt Is inclined igpature pust pe signa compared with signature must inscription on signature field amp en wiin i compared vahi signature
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