76 User Manual
Contents
1. 1 INSTRUCTION 76 printer is POS impact dot matrix receipt printer with stable performance high reliability and simple operation It is widely used in supermarkets shopping malls hospitals restaurants banks gas stations toll collection and other places for its high cost effective Safety Instruction Please read the content of the following carefully before using the printer and strictly followed it 1 Warnings Warning Do not touch the printer cutter or paper tearing cutter Warning The print head is the heat components Do not touch the print head and the peripheral components during the printing process or just finishing the printing 2 Precautions 1 The printer should be put on solid place Don t put printer on vibration and shocking place 2 Don t print or save printer in high temperature high humidity and heavily polluted place 3 Printer adapter should be connected to a properly grounded socket Don t use the same socket together with large motors or other equipment that may cause voltage fluctuations 4 Avoid water or conductive material such metal going into the inside of the printer once happen should turn off the power immediately 5 If long time not uses printers should disconnect the adapter power 6 Don t disassemble the printer for overhaul or transformation 7 Please only use the adapter which is together with printer 8 To ensure the quality and lifetime of printer2. Printer Adapter Power Cord Paper Roller CD SEG 3 2 PRINTER CONNECTION METHOD 1 The printer and the PC should be closed and communication cable is inserted in the printer connection port The other side of communication cable serial cable is 9 pin connector and parallel cable is 25 pin connector is inserted in the host PC s serial parallel USB Ethernet 2 If cash drawer can be open electrically put the RJ 11 connector in the printer s cash drawer interface cash drawer specification must comply with the printer cash drawer driver specification 3 Printer Adapter Connection Please use the supplied adapter The connection diagram is as below Note 1 First plugged printer s power plug DC24V and then AC220V power and then turn on the power switch Don t opposite the order otherwise it will damage the printer 2 If using improper adapter may affect the printing quality or damage the printer 3 Do not connect a telephone line to the cash drawer interface otherwise the printer and the phone may be damaged 4 When Pull or plug power cord please hold at the hard cord part which is marked with arrow don t pull the power cord holding at the soft part of the cord Forced to pull printer power cord with cord soft part may cause printer or adapter damage 3 3 PAPER ROLL INSTALLATION 76 printers use high quality 76 0 mm 1 associated ordinary continuous paper or 2 3 ass
3. 512 mm Single layer paper thickness 0 06 to 0 085 mm 6 Multi layer paper thickness 0 05 to 0 08 mm total thickness 0 20 mm Ribbon Model Ribbon cassette ERC 39 or compatible ribbons purple black red and black color Printer Reliability 10 million lines MCBF Black mark Detection black mark printed on front right side the black mark length along feed paper direction 5 mm minimum Width 8 mm Black mark reflectivity 1096 the other part of the page with black mark Reflectivity gt 75 Command type compatible with ESC POS Character printing support ANK character self defined characters and Chinese characters double width double height printing and character space is adjustable Dot printing support different density dot and download graphics printing Printer adaptor Adaptor input voltage AC 110V 220V 50 60 2 Adapter Output Voltage DC 24V 2 5A Printer input voltage DC 24V 2 5A Printer weight about 1 8 kg excluding paper roll Size 251 L x 10 W x138 H mm Environment Operating temperature 0 50 C Operating Humidity 10 to 80 Storage Temperature 10 60 C Storage Humidity 10 to 90 e Model 76US USB SERIAL 76UP USB PARALLEL 3 PRINTER INSTALLATION AND OPERATION 3 1 Printer Disassembling And Installation Checking spare parts After opening the box please check the Matching parts if something is missing please contact the supplier or manufacturer
4. driver signal 5 Empty Empty 6 Empty Empty 17 10 Black Mark Position Control Instruction 10 1 Printing mechanism and printing control relevant parameters 1 From the print head of printing mechanism to the printer head tear paper line position is 22 mm 2 From the print head of printing mechanism to the black mark detection switch is 28 mm 10 2 Black Mark Printing Note 1 Black Label must be printed on the front right side of receipt 2 The black mark printing size should be 8 W X5 H mm 3 The blackness of the black mark should be sufficiently saturated reflectivity 10 95 the other parts of the black mark printed the whiteness should be sufficient reflectivity 7596 10 3 Black Mark Positioning The institution supports the pre printed positioning printing with black mark paper printing 1 Black mark positioning control selection Select DIP SW 1 ON and set GS F command correctly and then select black mark positioning printer 2 Black mark detection position Black mark is on front right side of receipt The relationship among the black mark detection switch position the print starting position and tear paper line position is shown as below The printer detects the black mark position is in the forefront of the black mark to black mark detection switch center position approximately 2 mm Cut Tear paper position Starting print position ABCDEFG BCDEFGH Black mark detec
5. we recommend using high quality thermal paper and ribbon 9 Make sure the printer power is turned off when Pull or plug connection lines 10 When pull or plug power cord please hold at the cord end which is marked with arrow do not pull the soft part of the cord 11 Please keep this manual for reference 2 SUMMARISATION 2 1 Main Features eLow noise bidirectional and high speed printing eSupport cash drawer driver support double color printing black and red eCompact and attractive appearance eReasonable structure easy operation and maintenance elnterface optional USB parallel serial Ethernet ePaper source sensor automatic paper loading and automatic detection of paper loading eCharacter can be enlarged bold underlined print character line spacing and left amp right print spacing could be adjusted eSupport different densities bitmap and download graphics print eSupport black mark detection position printing eLess power consumption and low running costs eCompatible with ESC POS 2 2 TECHNICAL SPECIFICATIONS ePrint Method 9 pin Impact Dot Matrix ePrint head performance Print head pins 9 pin impact Diameter 0 305 mm Print density 210 dots can print 420 positions 4 Print head life 300 X 106 impacts per needle eEffective print width 42CPL 7X9 35CPL 9X9 40CPL 7X9 33CPL 9X9 ePrint speed 4 4lines sec eFeed speed 33lines sec Line height 4 23 ePrinter i
6. 76 User Manual Table of Contents I Eeume 3 2 50 4 251 INVAINIREATURES s 4 2 2 TECHNICAL SPECIFICATIONS 3 PRINTER INSTALLATION AND OPERATION u ccccssssssssssssssssssesssssssssceeesssssesssceeseesesess 8 3 1 PRINTER DISASSEMBLING AND INSTALLATION ee esee nnne nnn rene nnn 8 3 2 PRINTER CONNECTION 8 3 3 PAPER ROLL INSTALLATION m 9 3 4 RIBBON INSTALLATION ERRT E 11 4 PRINTER SWITCHES BUTTONS AND 11 4T POWER ilt 11 4 2 BUTTONS AND 11 5 nth aeo nn E aoa nin Fere o ein etm bera 12 5 PRINTER SELF TEST PRINTINQG 4 s coe ease syn aeo seno Sora Seis s Co xoa ee Sao neo seno eese sese s Coe asas ete yea iet oss 13 6 PRINTER SERIAL PORT 3 5 5o so ao ease an ea ree ruego see a T ope esae Se gea Eso a ODER ENS 14 PRINTER SERIAL PORT DB9 POS HOST SERIAL PORT DBO eese nennen 15 7 PRINTER PARALLEL PORT 5 5 5 55 tro ce Yo Sage s Sa SEE S
7. F SO yo eee ao aas ce Yo SET ee SR SENS EPSRRS S Sea o IPS ONE Xe SR SERRE SS RREeRS 15 8 PRINTER ETHERNET PORT e ierra Yo Sese rans ede a oen eon sanos Pase o Suse een s ele esQeseoeseresesesvVeSNsesuenSeleesesVOsers 16 9 PRINTER CASH DRAWER PORT scccsscccscccessccscccessccscccessccsccccscccensccscccessccscccensccesscssccesscensesenses 17 10 BLACK MARK POSITION CONTROL INSTRUCTION 18 10 1 PRINTING MECHANISM AND PRINTING CONTROL RELEVANT PARAMETERS ccccecesececesecececececececeeeseceseseseeencs 18 10 2 BLACK MARK PRINTING NOTE esessececececteessceeecececeeneseececeseeeessnceceeeeesueseeeeceseceanensseeeeseaeegeneeeeeeeees 18 10 3 BLACK MARK POSITIONING 18 11 PRINTER CLEANING 19 12 TROUBLESHOOTING 19 12 1 INDICATOR ON THE CONTROL BOARD NOT nennen nennen 19 12 2 INDICATOR INDICATES NORMAL PRINTER DON T PRINT eene nennen nennen enne nnne nenne 19 12 3 PRINTER HAS SOUND BUT NOT PRINTING ccccccccessseececececcensseececececeesscececeseauenseeeceeseeanenseeceeseeagenseess 20 12 24 PRINTING VAGUELY T 20 12 5 PRINTOUT LACK OF A nnns nnn rennes setas essa ae sese nen 20
8. ic is 0 means low level OS 8 DATA8 host 9 DATA9 Printer Answer Signal It indicates 10 nAck Printer that the printer has received the data of previous one byte The high level indicates that the printer is busy and can not 11 BUSY Printer receive data Grounding logic is low level 12 GND High level pulled via resistance 13 Select Printer Grounding logic low level 18 25 GND 15 NError nFault Printer Print error signal 8 Printer Ethernet Port The Ethernet interface socket of 76 is RJ45 8P support10M 100M network and the transmission speed is adaptive Pin No Description Instruction Send differential 1 TX line Send differential 2 TX line Receive 3 RX differential line 4 NC No function 5 NC No function 6 RX Receive 16 differential line NC No function NC No function 9 Printer Cash Drawer Port The printer cash drawer port is with standard RJ 11 6 wires socket output DC 24V 1A and work by power signal Plug the RJ 11 crystal plug into cash drawer port and then you can open the cash drawer via printer 65432 J 11 1 Printer cash drawer interface pin functions are defined as follows Pin No Signal Flow Direction Empty Empty Structure Output 2 Ground Empty Empty i Cash drawer Output
9. idge 12 4 Printing Vaguely The ribbon may be worn replace the ribbon cartridge 12 5 Printout Lack of a Line The print head may be damaged Stop printing and contact your dealer or service technicians 20
10. ing paper button In standby status press the FEED button to continuous feeding paper During the printing process pressing FEED button is invalid After installing the roll press FEED button to confirm the paper feeded The printer will be into standby status Before power on keep pressing the FEED button and at the same time turn on printer it will print self test page ERROR indicator red error indicator Printer error indication such as out of paper paper jam print head overheat the print head error or other abnormalities When ERROR indicator flashing means waiting for the paper feeding PAPER indicator red paper check indicator Printing paper detection indicator when the printer is out of paper it keeps light Once the paper sensor detects paper the indicator light become off POWER indicator green Power indicator Once power on the POWER indicator keeps light 4 3 DIP SWITCH SETTINGS Opened the small plastic cover on the bottom of printers will find DIP switches on the circuit board DIP switch settings will change the printer settings Note Make sure the printer is turned off and the power adapter has been pulled out from the power supply before setting the DIP switches 12 Printer DIP switches setting function as follows SW Function ON OFF 1 Black mark mode or not With black No black mark Needle time using multi pages 2 3 Time Cus paper the
11. longer needle stays the ON ON 330 better effect of the bottom paper This OFF ON 310 i setting is mainly for multi pages ON OFF 290 paper print OFF OFF 270 4 Select character quantity for each line 42CPL 35CPL 40CPL 33CPL CPL 7X9 9X9 5 Select single bi directional printing single printing bi directional printing 6 Chinese character mode or not Not Chinese Chinese Character Character Mode 7 8 Baud Rate bps Transmission speed only available ON ON 38400 i for models with serial port OFF ON 4800 d ON OFF 9600 OFF OFF 19200 5 Printer Self test Printing Self test printing can detect whether the printer is working correctly If the printer can print out self test page that means the printers are normal except the line connection to the PC Otherwise the printer needs an overhaul Self test can print out the firmware version No details of the DIP switch settings interface forms English characters and part of Chinese characters Self test operation After connecting the printer keep pressing the FEED button and at the same time turn on the printer power At this time the printer will start reset detection and you can release the FEED button within 5 seconds The printer will print out the self test page 6 Printer Serial Port 76 printer s serial port is RS 232 standard and communication baud rate can be 4800bps 9600bps 19200bps or 38400bps optional can be adjusted via DIP
12. nterface USB interface Universal USB interface B standard Serial Interface DB9 female interface baud rate can be 4800bps 9600bps 19200bps or 38400bps optional can be adjusted via DIP switches No parity data structure 8 data bits 1 stop bit supports RTS CTS and XON XOFF handshake protocol Parallel interface 25PIN Parallel male bi directional parallel interface 8 bit parallel interface support the BUSY nAck handshake protocol Ethernet interface 2 standard 45 8 interfaces 10M 100M transmission speed adaptive 100M internet LED indication data communication LED indication Cash Drawer control 6 wire RJ 11 socket drive the cash drawer action via output DC 24V 1A signals elnterface Panel for models 76 UP Power Port Cash Box Port Parallel Port USB Port 76 US Power Port Cash Box Port Serial Port USB Port 76 USE Power Port Cash BoxPort Ethernet Port Serial Port USB Port Printer Character ASCII Character set Font A 9X9 dots 1 6 W X3 1 H mm Font B 7X9 dots 1 2 W X3 1 H mm GB2312 16X16 dots 2 7 W X2 7 H mm Code Page 437 Katakana PC850 PC860 PC863 PC865 WPC1252 866 PC852 Vietnaiii PC857 Turkey Thai and PC858 Support up to 13 International Language Paper Specification Paper types high quality 1 linked ordinary continuous paper or 2 3 self copy paper Paper width 76 0 0 5 mm Paper roll outer diameter Max 075 mm Paper roll diameter Min
13. ociated self copy paper with convenient automatic paper loading Detailed Operation Instruction When paper sensor detects no paper the error ERROR indicator checking paper PAPER indicator keep light buzzer beeps three times per1 second waiting for paper loading When loading paper the paper sensor detected paper the error ERROR indicator and checking paper PAPER indicator are all off and start the paper feeding motor and automatic paper feeding After feeding paper the error ERROR indicator blinks Now press feed FEED button to feed paper The error ERROR indicator checking paper PAPER indicator are all off and the buzzer stop beeping The printer is in ready status Note When loading paper Do not use the paper which is sticking to the roll core Otherwise the printer can not detect the end of paper correctly and may damage printer the paper end should be neat and hold both sides of the paper insert paper straightly into the bin The printer will automatically feed when the paper feed motor is running When occur the paper jam or the paper end jams on paper exit pull out the paper from back after the feed motor stop Cut the folding paper and reload the paper Requirements on insert roll and direction shown below X v If the roll has not been used up but the user wants to remove the roll Please follow below steps to remove roll Do not pull out the roll from printer feeding paper area The o
14. peration method is as follows 1 Open the printer cover 2 Pull up the feed paper cutting the pulled paper 3 Remove the roll from the printer 4 Remove the remaining paper by printing feed button not to pull out the left paper from the opposite direction of the feed paper 3 4 RIBBON INSTALLATION Be sure to use the original ribbon not use no name or low quality ribbon otherwise will shorten the life of the print head When replacing the ribbon make sure the printer is not receiving printing data otherwise the data will be lost Installation ribbon method is as follows 1 Open the printer cover 2 Follow the arrow on the ribbon to screw the ribbon cartridge to tighten the loose part of the ribbon 3 Insert the ribbon to the print head and to push the ribbon cartridge until it is tight 4 Follow the arrow instruction on the ribbon to screw the ribbon cartridge 5 6 cycles and to tighten the loose part of the ribbon 4 PRINTER SWITCHES BUTTONS AND INDICATOR 4 1 POWER SWITCH The power switch is used to switch the printer power It is on the left side of the printer When press the switch turn on the printer When press O turn off the printer Note Only turn on the switch after the power supply is connected 4 2 BUTTONS AND INDICATOR Buttons and Indicator panel are shown as below 11 POWER ERROR SD PAPER Buttons and indicators function FEED FEED button Feed
15. switches It is 8 bits of data no parity 1 stop bit support RTS CTS and XON XOFF handshake protocol The printer serial port pin functions are defined as follows Pin No Model Name Signal Sources Description When using XON XOFF handshake protocol the printer will send control 2 TXD Printer code XON XOFF control code to the PC The printer is receiving data from the 3 RXD host PC This signal indicates the printer status Low signal reacts the printer busy and 7 RTS Pinter can not receive data High signal indicates the printer ready to receive data 5 Signal Ground 4 DTR Printer Same as the RTS signal Pin 7 Printer serial port and POS host serial interface connection diagram Printer Serial port DB9 POS Host Serial port DB9 7 Printer Parallel Port 76 printer s parallel interface is for 25PIN socket 8 bit parallel transfer and supports the BUSY nAck handshake protocol Printer parallel interface socket pin function is defined as follows Signal Description Pin NO Signal Name sources Data strobe trigger pulse when falling edge it read in data 1 STB host 2 DATA2 These signals respectively OS 3 represent from the first to the OS 4 DATA4 ios eighth parallel data signal OS 5 DATA5 hos For each signal when the logic is OS 6 DATA6 had 1 means high level and the OS 7 DATA7 Hos log
16. tion central Feeding paper direction position A 50mm B 28mm C 22mm 11 Printer Cleaning If the print head have wastepaper please using a soft bristle brush to clean wastepaper 12 Troubleshooting Printer failure you can refer to below instruction If still can not troubleshoot please contact the dealer or manufacturer 12 1 Indicator on the Control Board Not Light Check whether the power cord is properly inserted into the printer power adapter and power socket Check whether the printer s power switch is turned on 12 2 Indicator indicates normal printer don t print Using self test to check if the printer is working properly If can not be self testing please contact your dealer or technicians If the self test can work normally check followings 19 1 Check both ends of the connections interface between the printer and computer Make sure that the connection specifications meet both the printer and computer requirement 2 The printer and the computer data transfer settings may be different Make sure that the printer s data transmission DIP switch settings are same as computer You can print out the interface setting by printing self test page If the printer can not print please contact your dealer or technicians 12 3 Printer has Sound but Not Printing The ribbon cartridge may be installed improperly Please install the ribbon cassette correctly The ribbon may be worn replace the ribbon cartr
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