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USER MANUAL

1. Tracks outside supplier warranty targets Advanced Reports Allows users to customize their own reports 3 3 1 2010 Warranty Information System Status Summary Field Definitions The following Status Summary Parameters screen allows the user to perform various queries of the available warranty data C 1000 EPUS and Cost Condition Targets Advanced Rapesta Mia ba be Merti fh serre Hes im Sermo Modei ear 000 w Vetelesi uso to Game A dci Mu Dey Lega bo Se Section 70 Dey AN Gades Dilo os i Jar tw CTA u Eutpped Non CTENLC Seed Cun emet Jun Lg Essracos Fite Leverage ris Ls Meet letali Lio Fior A etal ap Bahi Monet ab bebe un Proded Team as prado Cer A Duck ph Fieet T M c1 Truck 0 Raimi iF ribera poni 1 oor Me Cw A Tre ees mors PE RI V Ae Mi Lwr el Arm cl SACL lea gt treet aw Rat Tecneoogs AT T men Ri Dianon wr Dc Vanity hho doren he Sm vl ey 15 sese inue Ger AYE INI Ores y Mide n FM LA x ui i Bor Fete a t Nt l SEINS eli JA m L uM 2 Nota AND AI UP uut WOT s ew aperators many be Weed I create s combinado CT ride mc PON EX n Ww a Fo intoa PDT POV MTA o SMA Taree vee Report PA Prot Lies Metric Vehicle Model Yea 2005 w Veh dies Days to Sale Selection 90 Days Days to Sale Selection 120 Onaya LA Sabes Devisor Stand o CTEMLC So E3opoed Non CTISML C Specs Currency i USD Loom Exchange Rate Loge ape 122640 w Metric
2. Select the radio button for either Miles in Service or Months in Service MIS defaults to Months in Service Both metrics are calculated from the date that the customer retail or fleet takes delivery of the vehicle from the Dealer Model Year Use the drop down box to determine what Model Year will be defined as the Current for comparable calculations WIS has six Model Years of data but only three will appear on the metric report 4 3 1 2010 Warranty Information System Vehicles Select the radio button to determine whether all sold vehicles are included in the metric calculation or only the Days to Sale Selection population defined by the sales market This is calculated using the J Status build date on the vehicle record and the date the date the customer bought the vehicle The Days to Sale Selection was previously known as Sample Sales Divisor The Sales Divisor has two selections the optional setting of Standard or CT SMLC So Equipped and the default setting of Non CT SMLC Specific In the default setting the calculation 1s based on the total population of vehicles In the So Equipped setting the calculation is based on the population defined by the component type sales code For example to find the cost of RES radio repairs 086002 on 2008 RT s equipped with the RES radio select the So Equipped optional setting On the other hand to find the cost of RES radio repairs
3. The Prior Comparable Incremental C 1000 are then summed into the Prior Comparable Cumulative C 1000 Prior Comparable Cumulative MIS C 1000 23 9134 75 8823 106 4935 148 4477 Calculation Used 23 913398 23 913398 51 968935 75 882333 30 611213 106 493546 41 954115 The 148 4477 rounds to 148 45 which is reflected on the Status Summary report below CQ Home e EWT Home e WIS Home e Pret e e Export e Contact Use Holp E Js Summary e Top Problems e MOP MIS e Supplier Targets e Advanced Reports LN P nmm N P EB CARYELER GUALITY SUITE Parameters CH000 EPUS Cost Condition Report By Prev Hext Price Class WAS Chrysler Group Months in Service C 1000 Summary Report Report MS 3 Data Through December 2005 PT Cruiser PT February 3 2005 7 52 12 AM EST 2006 CLM 2005 CL 2004 Prodiit tira Curent Current to 2005 Comp Current to 2004 Comp Description CM000 noo caooo Ch000 M100 cnong BAVY PT Cruiser PT 202 30 53 85 31 94 18 75 O TOTALS 8 472 202 30 5 53 85 31 94 1875 28 3 1 2010 Warranty Information System Charting The WIS Charting feature generates three standard graphs Consecutive Sales and Overlay The Chart feature is only available within the MOP MIS section of the system Once parameters are defined on the MOP MIS Parameters tab and a matrix is displayed the Chart feature becomes active Whe Che yates Group Mw v M D
4. ELM 2000 ELM Part urne Ma Core yw Cor rip M Desorption 2202 A PA PA PALAS ee AB Trane Poly Tongue Converter 00039 396A 21M 7 98 o0 o0 Tso o0 o0 r7 au og Powar Mou None 5804972045 1 855 238 on e 3 351 m no 1m Viu Custer HO C RCOSO 494A t ap 247 o0 on 007 on o0 407 Cala tie Come Aassy VF Wes As MBA LAA 1 Bes o6 w on 1 851 n o0 17 nhi Drive Und Atty Power Seg ABAD 1 005 Mm on o0 nay on o T Mj j Recm Galette Vices 06064201 AO EA PEA 54 w 00 15 m 0 1 53 Rio fe And mias 0508440040 tl Bos pat oo o0 n 00 o0 nam ing Povrat Module None 550407 204 T et BES 33 o0 o0 1 33 D 50 133 Piagam iey Fob ORI 97 AD El AE 126 o0 o0 1 25 o0 50 1125 Fra a O tar 8 ARR AAA El BES t29 20 eu n 201 on 120 E SB TOTALE E1 56 24 8 on on 24 88 ao o 38 801 17 3 1 2010 Warranty Information System Top Problems by LOP The parameters below are the same as the prior example for Top Problems by Part Number except the type of report selected is LOP In this example only the Top Problem selection has been set to 3 e Top Probleme ros D M bpe ls Puri Mete 9 wort y stems C Wins ay Tero Model Yom mn w Vehithen CO Den lu Sade Semen 90 Desv LJ Deye In Sein Tata 120 Deve LJ AR Cartey usb Loo Levent ape 14r 2 41 c Fieet fetal Las Feel amp Pta o Sehi Mar het Lay verteta Op Produet Temi aa Corcoran Con amp Trock po Fleet if C mrt i I Trurs m Met nte
5. FC Failure Code is not a part of the LOP It simply describes the reason the warranty repair was done FGCGCC 6 Position LOP or Top Problem CTC Component Type Class identifies a class of vehicle components engines transmission wheels etc CT The Component Type identifies the number of vehicles equipped with specific components identified by sales codes For example DFF 1s the sales code for the 4 Speed 4 TE Transmission The resulting metrics is then based on that population of vehicles if the So Equipped Sales Divisor is selected SMLC Supplier Manufacturing Location Code as assigned in the Purchase Order system 8 3 1 2010 Warranty Information System PN Part Number selected as the failed part on the warranty claim LCC Local Commodity Code as defined in the Purchase Order system CD Commodity Director is a designation within Supplier Quality QM or Quality Manager is a Subset of CD QM Quality Manager is a designation within Supplier Quality QS or Quality Specialist is a subset of QM QS Quality Specialist is a designation within Supplier Quality IMKT International Market may represent a single country such as the USA or a group of countries such as Europe RGN Region Business Center represents a subset of the International Markets defined in the IMKT field BC Business Center represents a subset of the IMKT RGN combination Report By Product Line
6. ameters use the tabs at the top of the window to request a report Assembly Plant er contents on this site are copyright 2001 DaimlerChrysler Corporation All rights reserved E v Function Group Done Component Group Report By determines the list of items for the Status Summary description column The user may select one item from the pop up window or inputting the wildcard sign s 2 1nto the Query Rule field will generate the same results 9 3 1 2010 Warranty Information System Status Summary Results wr ba yade La onp tuas O qut Das P tw ssp Maa ct ws rt c E a 1 I Sales This represents the recorded number of vehicles Chrysler Group Dealers sold to customers when the system was loaded Sales volumes can either be all vehicles sold or the sample population Current C 1000 EPUS or Cost Condition Current metrics represent the latest Model Year s warranty activity in the system or the prior Model Year as determined by the user All metrics are based on the Model Year s population of recorded sold vehicles prior to the last system update Comp C 1000 EPUS or Cost Condition Comparable Comp metrics are a look at the prior Model Years warranty metrics to see how they would compare to the same number of Months of Production MOP Months in Service MIS as the Current Model Year YTD C 1000 EPUS or Cost Condition Year to date Y TD equals the total Model Years warranty through the current
7. 19 40 10 CAT OS pte DAA 000 228 00 CST 236 2008 MU Monti Labra A 0004 1f 000 04 te 12 39 12 12 36 2 331123 LAE ZU fusi aud extat rotam 236 OF Cer 33 2008 Mv Menthiy Dubey Mad 2006 08 1n sun 14 te 1x on 1238 06 Explorer User Prompt Script Prompt Quer Please enter name for the new query specification Cancel News Quer For M anual 4 3 1 2010 Warranty Information System Parameters Similar to Standard Reports the Vehicles Model Years Coverage Fleet Retail Market and Product Team s are selected during the Query definition process Note Make sure to select a minimum of two Model Years Patet iay CH 1090 241 Quay A Tarecnabttty f mance Ga Duer y tode h Hew Quote ter Manual Us atti ged Vehicles COD to Sate Selection m Dim Model Tera 209 iv 3n lvi soar mon 120 2 L4 v Coves aga Pa el tad oP Soki Maret a5 Heels LO ieee Py vente C terrors 1 Messico IM Prom y De liemand Mp Prodat Team Heo dowel we Sri bey wide choting fem fo sect remind tems 42 ise Jobe tab to request s mpor or Guary tab to odit quanes Has Salt Getection 120 Dev a YT Cin 8 Truck mrs imports ID F PR Py Corpore Lm 3m ang 01 Sheet acd Meciw Techncoiosy 09911 09 Dianon St 33 D van cT AVE IW 3 1 2010 Warranty Information System Rules Vehicle LOP Other and Combination the groupings available to define the R
8. 285 90 1 911 80 178 32 2 090 13 PRIOR CUMULATIVE C 1000 MATRIX Month of Production 1 2 3 28 47 19 98 17 16 80 75 73 26 62 66 107 67 116 94 99 150 12 152 64 128 13 The Prior Year Cumulative C 1000 Matrix must be de cumed This will leave us with the Incremental C 1000 for each cell in the matrix PRIOR INCREMENTAL C 1000 MATRIX Month of Production 2 3 5 Total 19 98 17 16 20 71 N A 53 28 45 5 60 69 N A 42 74 32 33 48 65 N A 36 64 33 14 36 14 N A Each cell in the Prior Incremental C 1000 Matrix is multiplied by the corresponding cell value in the Current Lag Factored C 1000 Sales Matrix This generates the Prior Comparable Raw Conditions For example 28 47 3857 51 109823 3 52 28 3726 71 194832 4 PRIOR INCREMENTAL C 1000 MATRIX multiplied by CURRENT LAG FACTORED SALES MATRIX Month of Production MIS 1 2 3 4 5 Total 109823 31 48772 3788 19991 2284 9209 2806 364 7031 188160 9 194832 4 105740 021 28781 025 6466 6939 0 335820 14 86547 8 41165 8858 3482 9109 0 O 131196 6 81155 91 6533 6448 0 0 O 8 689 555 27 3 1 2010 Warranty Information System Divide the Prior Comparable Raw Conditions from the Total column by the corresponding cell value in the Current Lag Factored C 1000 Sales Matrix Prior Comparable Incremental MIS C 1000 Calculation Used 0 188160 9 7868 43 1 51 96893479 335820 1 6461 94 2 30 61121274 131196 6 4285 90 3 41 9541152 87689 55 2090 13 23 9133983
9. UM eoo 1 h 454 Y 4 1 M 0X 95 4 292 1 amp ur at Ano 23m a 22 Wm PA 4 44 14008 7 4n4 d E Mam 1413 73 amp 21na Staub d Pepest Par amota a Wert Mata TELE MM iw 15 I i Mule yew JA SRM CI j WAE Chrysis hou Mop M1 fata Tw oth Mor ef t8 Moree n Sere CPL Iram PIT wur 2 AU Hear eae I S 1 UR A DUIS Mim f D e Mor wn CUMI Aug ELO Seg LM out lay TELM ee C M Mp CUM fob US Mar CUM pta e J LT 11 96 11 09 9 24 y 24 SE an an BE 4 P y f m I Li Y 4 nu 64 X 1343 44 08 278 14 03 33 40 40 03 i a A sA Mm sr ni 54 i 100 17 a 73 2 n 17 40 hal way 10 44 im ad F 154 IM rer 1128 Station d Popart Pai amoto a Wbt Morems ic Mica MM Ww LA i D P Mode Your XD OXON I i EPUS Raw Expense divided by Lag Factored Sales 128 070 26 7 598 90 16 8538 205 341 27 7588 01 27 0613 e MISO e MIS 1 Because the matrix 1s cumulative the 16 8538 must be added to the 27 0613 for a rounded Cumulative EPUS at 1 MIS of 43 92 rounded for the Aug MOP This method is applied to each column of the Cumulative EPUS matrix 25 3 1 2010 Warranty Information System Cost per Condition MOP ME Maian GT WAS Cluystet Group Months n Service PEUEUT hn ts AX Cum ute EPUS Matrix UST MOP M CLW Aug Ls CL ELM ay 0 f 8s 11 2 ba 765 m 78 ion 17 1436 71 153 04 Stabe d Peport Pas anvertes Metro Mogi P et rica WIS Choyeler Group Months n hw n M f ww
10. Warranty Information System Calculating C 1000 EPUS amp Cost Condition WIS calculates the metrics using Matrix Math the following examples will focus on the Minivan s Aug MOP to demonstrate how C 1000 EPUS and Cost Condition matrices are derived Cumulative C 1000 v Tw yee wm ns mu mm A ok Sime Mdh dg n VN Iur m we fopa M yan a Mti Mor Aat un How t har tet Mar total yw Ln H I 153 4 29 4 i 1 1 L 1 i i th iw 4 Oteania of Papost Pap amoto s Wty Mo Wis Chrysies Ca orp More MIS fata Thu cse Mos ety 1000 Months n seno x fte rwr 004 2 Feo MS i 1 24 PM I factie Set Mati Mi rh tts ILLM Aun LAMI tap ILLM Qui ILAS thee LLM ias wh Mm I UM Pah ILL Man 1 21 Totala n m 4n fr 14 175 1 LO ne n u 2 5 5 5202 20 ee Pee 1001 90 45 non Sr n i In 1 5r Li As I n4 j 40 1 i iy TOR 29 Wm PA id 14 i w T4 hal Staub d Pepest Pai amotar a i E Nom WAS Chrysies to orp Mor MiS Data Tie elt Mos ot 1000 Months n Ser Y Aaiya i TEF B Feo NM I Pu t UT o Mi tat ILLM Aun LAMI Sep 198 1 quei ILL Mure VM ee SEM T Mm ILLA Fab ILL Man 1021 Letal I en p 0a p1 on 41 SUE 43 653 4 f 79 an xj a7 144 WIG mH M 132 n P Vn I i 1 44 n I 4 44 1 ia uM tambe d Pepest Par amota a A A a C 1000 Raw Conditions divided by Lag Factored Sales times 1000 e MISO 736 7 598 90 1000 96 8561 e MIS 1 1 221 7 588 01 1000 16
11. be viewed on line by scrolling or printed using the browser s print command Also each graph is displayed as a separate picture The graph can be saved printed or copied by either using the mouse over option or by right clicking on the graph Consecutive Graph On the following C 1000 Consecutive graph the Y axis 1s the C 1000 value and the X axis the various MOP s for each Model Year selected Each line on the graph represents a specific MIS row from the matrix Consecutive Graph 2006 2008 1 000 7 MG 12 NG 11 NG 10 MIE 4 Y N85 MEA MES ME 4 MIE S Mi 2 a i LR RIT MIS Xo NR t EN 6 e NON RR sh jo PES A ed 8 CEN ND an 16 e A e e e ut vi Sales Graph The Sales graph displays the vehicle sales for each MOP In the event there is a metric spike for a specific MOP the Sales graph should be reviewed to determine if the spike 1s the result of low volume 0 0001 15 000 Ll 2 10 000 d Mill Mal m V EON e 2 C e W 8 d ds m C EN ub As My rz n BR 3 3 1 2010 V i CN e n v Warranty Information System Overlay Graph An Overlay graph depicts the Total column values from the respective matrix In the example below the Y axis reflects the total cumulative C 1000 values while the X axis indicates the various MIS for the Model Years selected Overlay Gr
12. reporting period Current to Comp The first of the two columns defines the delta between the Current and Comp columns while the second indicates the percentage of change between the Current and Comp columns 10 3 1 2010 Warranty Information System Status Summaries Query Example To begin the Status Summaries query process click on Status Summary at the top of the WIS Home Page mh Adeun Warranty Date Hapert type Menn expe mocna Ay 11 2000 Sete mtsent s DAYS TO SALE SOLES HION Dasa lo Se Semen now deta to 99 Lars on fee Per vihmom 9 19 ap 1 1 2008 Tytan Convent s When Shaedang c CIAO 6 Dated electos 8 9 now nite het seeetion 2000 Report MIS 6 la cotionthy avallable Ay 03 3000 iritan vena uALITI Tra 9S0 Daya Dess to Sale Ta Mr v nove ome i dM Ou AI Put Report MIS 7 will he available om Thireday Moy E 2008 CAO Component Team Aib et teen uve dupl Quel Our epos Use donei cs 104 7756 702 From the Parameters tab select the Metric Vehicle Definition Market Product Team Query Rule and Report By as indicated below and click on the C 1000 metric tab Mote odie pn Seres Mins 4 Goreme Model Yew Dm Y Velhas ave t0 See Sesecnon Dave aye 10 Sate Select 530 Days las Hales Divites dad CTEM C So tamed ron CTSA wair Ghi Dua Loa eN Loan gen 124240 v Feet Nota Al Fiat 0 0d US Sehi Market as Veter io Produit Tea as pore tw 3 Truck fe wn i oem L iter
13. spread over the entire 2008 RT population the default setting should be selected Currency The Currency option has two selections the default setting of USD and the optional Local The optional Local selection calculates EPUS using the Local Currency for International Markets To use this selection all the Business Centers selected must report in the same Local Currency For example you cannot mix Peso s with Euro s Clicking on Exchange Rate will bring up a listing of Country Currency Effective Date and corresponding exchange rate Coverage Use the drop down window button to display and select one of the available warranty coverages Fleet Retail 12 36 L 3 36 KJ 3 38 Less 1242 FJ TITO PT 2336 w Diesel Y All Less Policy amp Safety E 5 3 1 2010 Warranty Information System Market Platform Fleet Retail 4 Fleet amp Retail Sold Market AJ Markets Product Team All Corporate Car amp Truck Fleet F Canada C Truck B Retail R International T Corporate Car amp Truck less Imports B F R P Vv Mexico M Car and Minivan F USA U Sterling G Street and Racing Technology SRT P Jeep R Diamond Star S DC Yan T Hold down the Shift Ctrl key to select multiple items AVE V Fleet Retail Determine which type of sold vehicles to include by selecting AIl Fleet or Retail Market Determine which sold mark
14. tet West Component Type w a WIS Clhuyeter Un op mms y Pape t Data The oct Mun efi 1000 Months h Servers PRA LOD Modals Nested rest control E57 MO Agra 23 JODA heo NS C to 9 2 AMP vos CLA x KIM on IUe Fabro Coda curri op p Listen 3o 2007 Com cote rm um ent in 2008 Cone Dercrption aus UL MA MS Mas AX ELGO MAL Cana JAMI DAT OR OFTEN 14 taat Ed pi mi im hoe m e 0t in i UNC OOABLE NARRA TIVE F EOUIEDI UC 297 0n D n ip o0 o0 00 oDAOUNDED OF EHORTED 48 tt oo nn Im n mw 00 po HORBCLIT OPEN 198 7329 00 m of m 100 00 0 Mn e 109 00 TOTALS 7 yur 0f or m ue n m m ga LOSI 496 57 15 3 1 2010 Warranty Information System Top Problems by Part Number Top Problems provides a listing of the top LOP s or Part Numbers in metric descending order based on the parameters selected After selecting the Top Problems feature the Parameters tab will be displayed RT will be used for the following example E theme e hea o n a font Wee E A MOM e hupplier Jagate Auro Koporte a Top Probleme Top 0 al boys Lon Fut Metri 0 won n Sens C M m Seca Mushet Vom on y Veluiebeu Gave lo Sae Goethe 90 D LJ Dave in San TAC O Deve Cw e y LED Loca ye espe Purse Fleet ttt Lay Feet 8 Ped OP Vott Mat bet Lap hated Opa Py shunt Tomi ae Cone nim Cow 8 Tro o Fen if nrw t eus om Ledisi Lb d Corpore Car A Trucs Ies meos inr PP l Mero Mi Ime c0 Arun and Aag Tecteitegy LS S IP wap i
15. ti Cr E my tees Der Na CLL Speo NE Caray Wil Coverem 15072364 he 1 mov tr Peet feted lotus II iei Marte LIA ih Moet eum Cu not Medea T This matrix contains the number of conditions repairs for the criteria specified in the Query Rule Conditions are the numerator in the C 1000 calculation CI WIS Chu yes Grom Mor mM Data Tit cog Mach 27008 Munthe n rss roo Aangann 1b Charger d A Api 28 2008 Put NE T 107 44M tr JU Londen Min we hol MS E Asus EM bep CLE tus EC Marg ELM per EO de ELO pet CCRT Mar CERT peral 12 tm tan 141 n 107 1A I n 374 ul Y TA NAM EL N 19 241 A 110 y aue TL i m ae i 19 170 124 ht 3 I 4 24 A Totais 113 1 214 1 079 i t X3 2M 3 4 Un tatulon d Popart Pai amotai a Witi Monti p Sarria m Lx FM Le pa ir Ap Modes Vem 3000 300 I O cc Fi ac Daya to Sae hn 20 Dess f eT M i N e Leer Ho CTAMLC Speo LD A paren LED Deep 1 02 64 Msc mox ts Fiet ferto Pets ih axi Mate LEA Model Team Cor and Mero T To interpret the Conditions Matrix above focus first on the Aug column The first number in the Aug column indicates vehicles in the system experienced 22 repairs before they were sold In the next row 19 repairs occurred between 0 and 1 MIS This same approach can be applied to the remaining Months of Production 21 3 1 2010 Warranty Information System CLM Link To view the claim detail you may select the CLM button on an
16. 0 9117 Because the matrix 1s cumulative the 96 8561 must be added to the 160 9117 fora rounded Cumulative C 1000 at 01 MIS of 257 7678 for the Aug MOP This method is applied to each column of the Cumulative C 1000 matrix 24 3 1 2010 Warranty Information System Cumulative EPUS WIS Cima des Gi otip MOP MEE Duta Hw oils Na cs 9 Month m Zerves PTLD Maver WI Aen 25 20 hepot M amp 4 PM EDT AAW EF spenas Mali c MOS MIS Auu M Sew A Oat I1 thew LU Des LMJ jan MT feb CIM ATA 1280070 2 ue 4g t 121 9837 4A 11 30 4 ts 4 no 40 AOL m 5 4 509 217 j n 54 17 504 nt v on 150 964 44 i 440 17 In n OAL META In 143 965 11 A 354 n 10017108 140 373 8 13 420 39 19 728 86 bou 124 09 11M 4 40 Sn EP nt m5 ta na t0 nu I CORD iNi a 114 001 74 2208 60 126 582 7 4T 862 29 497 819 42 TE E ho ui air J 404 47 h i 554 47 ras 91 149 78 l4 226 wi ut Sh 44 2 47 37 23 358 SE Bat x 135 04 27 0 221 9 711 0 1458 Standard opor Par metere Mehik Monts h Servece m RI bra LM j A Mod Vow 208 200 fi I WAS Cheyeter Cor orp Mor MiS fata Tie my Mos ety 1000 Months n Sens in Aavan MH Apes n n reat MT f I 2 PM E DOS ae arima Set Mot e M Att ILLA Aun LM Sep IU ILL thee LLM tes ILLAS IMs Pah ILL Man latata a sm 14 14703 100045 05 nu 24 550 i0 TON 42 1 ont 30 45 nih t Con 0 2235 14 14 000 Pt iii 7 0 447 O 4 029 40 ae ny oh 7 m5 1 21 20 100581 22 B IM 5 4012 34 6m on az Ay 14 438 034
17. 4 ma 300 mw 1570 11 03 am Drm sing Haeness feper Booty and Per Ligeti 0991 29 7 45 ov ar 1954 m oa nd nmn on 15 94 Do a Anto Chrisas Detection Teiematies FPaemote Cort 10920 TIN 079 s nw Gm ma 30 350 1315 mr 32 Motori fhodoue rs 1557 39 an 4 0 s 4062 io 00 470 44 04 Cordon no race 0819 720 550 10 17 16 m ac 4 31 4g cd v oo 41 LH Battery 0000 gt 387 e 07 om 1115 134 wen iw om ran 85032 13 3 1 2010 Warranty Information System Select Module heated seat control 085234 from the description list Operation Code from the Next pop up window and press GO Ieperi by Few Component e E e New wit Cluyeies Gram Supe y Napast Data Fher Mos et 2008 Months n Sanane EN 000 Motors Modules 0852 ha 22 2001 Hori HI 0 1040 17 Aw n sons CLA or ELM n EL Component Code eters LIT ait ueni to 2007 Cong UY yi ASTU VD Deserqtion p re 21202 alt LOU CAIRO X0 000 ALO CO Shey Mod de Unsere Heo y 00052121 de 531i x A o m mus o 13 1111 LE Module ved bee contra 096294 im 1 in 147 a n 13 19 22 om 404 1 Mois heo amd vas LOO 209 2 m 00 15 0 t t 0 3 Mid end Gew Pow Lngee ms gt gt H 00 pi 1311 DO Dr J1 Maia secie red outer COR ow n o0 i6 or 00 i Motor posee Hew et aanere THIN 244 7 a 1 o n 110 127 27 o n CI oot vu Motor rmm ev per CORN Taw qi n P n 10 o0 go an Select TOTALS from the description list Failur
18. 7 Warranty Information System Introduction The Finance Organization developed the WIS system to provide corporate standard metrics to track vehicle warranty activity These metrics consist of conditions per 1000 vehicles sold C 1000 expense per unit sold EPUS and cost per condition CST C These metrics are used in forecasting future expenses and to measure vehicle quality WIS is a browser based application and can support a large user community of corporate and supplier quality analysts Warranty claims that are reported in the WIS system include Warranty data only Does not include Service Contract or Transportation claims Repairs on sold vehicles only Repairs will be reported after the vehicle is sold if the repair occurred prior to the sale date Retail and Daily fleet repairs Chrysler company car program vehicle repairs are not reported in WIS until after a retail sale has occurred Paid warranty repairs only Denied or rejected claims are not reported in WIS The following are some of the key items the system has to offer Six Model Years of data for either Months in Service or Miles in Service Three Model Year comparisons are standard Months in Service metrics can be generated for any available coverage Sample Days to Sale Selection and all vehicle sales are available Markets can be combined to generate a Global warranty metric EPUS can be reported in Local Currency All Product Teams can be combined t
19. B3 eb o6 RI XO 92 Mera 76 38 202 991 TOTALS Sanda d Report Parameters TORT 707 9a Metric Merthis m Serm Mock Vee 2008 2006 Arha d Re velucke Dey to Sam Zaterten 120 Duros Sas Dair Siana Mo Oaren USL Coverage 128215 de Piet Metal Ret i Soi Merbet USA 1n fradud lewr Truck 6 Cor md Mirra Fi eem IIT e ATA Prom mis ESOO F o treya ah Crodect Line v atiti cated WIG The Totan 444 at ite ranor tepotieg HIG WIS wetrOrTr nE can E got Fred L 2008 2 laum d ie Marci MO 2000 JD laeunm ed i Janaary 2007 can O Pet teuieted n Faliuas 200 2000 JX laini e 2000 JO uin Aj oe E PN Ins JOOS L3 lausehed m Ape 7005 300 LX launched m Man 2004 Eai 3 1 2010 35 Warranty Information System Export WIS data can be downloaded into a Comma Separated Value csv format file using the Export command on the WIS Title Bar Once a report is displayed such as the Status Summary C 1000 report below clicking on the Export command will be begin the download process Hapani fy Mew wn Mes hell v WI Cwysi Croup Lamar Pepu Data Through Marsh 799 Months m Xe musmnmm Walrad art iud TO 2000 heport MES 1 122 AM EDT zm ae wi LM P ILU Probat Loew MA Ei riti uw t A ZI Come ae I ar Dercrigtas e tici ca Bad Un ag CS ISI uiu kb CVM Xs fe abd UL an Min MT ro eat 14 02 165 H m In pT taf 023 HA an ue um om Gum m DTA Oni Higi Mm 54 n nye nny inh Btala d Hapai Parametar
20. F emori ow 1531 te Vant i AVY UU Peed orm Hee HRA tri bay do iude mum em Aem t y Pete PL m ru ME Chu mue Note If a prior query was run the Parameters default to those selected for the prior query Similar to a Status Summary report a Top Problems report also provides a three Model Year comparison The previous Model Years Comparable metrics are calculated based on Current Year sales Wis Cheyser to orm Tap Probleme by Part fata Tw ote Mon ety eee Months in Sens CA 00 None NT aed 23 2088 Feo MS C roro AM m xvn CLM oor CLR neo CUM Part beard Cure Come ni c a 08 Bl o m Dotor pio e a n 00 LOQUO LOUD SAUDO MO A OX IOUO 1 97 AAA tiay med Hwy Fon OORA 01 ma Pls iD Ip 137 i nmn 9 27 tegere Mey Fon OROSII AL 01 m4 Pi or mH Dr mo 4 71 Serre Arey Atheer lenp 0614002444 Hn Js m i n 7 a uc ID 709 CAINE Cone Anay PI ir ke IMO AA ul oe 0 D p mow n D LE Petir yi y orage PER DOUALA i A hb 44 aa MI 07 28 02 e mad 084 078 9901 oio litium OMS T6 WIOAAM y 01 144 23 D D in D D 0 22 hing Posee Moule None ADA 30A 1 ai pad SO DO uo ism Da uo 4 96 eto wn MOT AAA nn mu a P fes ian i4 26501 0l 14 A i J 3 900 38 Haya hey Fon TAL 1 M4 ue Do i Wo ILE in ow Lee Poem Deering metam in4ren 1740 1 a4 a D D man D o nw SUBTOTAS m ms a 43 LE n vi m an t HG 440 n 127 n o8 43 9081 04 16 3 1 2010 Warranty Information System With the top ten C 1000 P
21. HX CLH Area w dd 353 60 4u 41 mn ima 12 Shatter d Peport Pos ametes s Mere Muria Sen NOM Yee CU UE VIE Chirymser Goog Mons herir e AAA Heo ME I Mop wn UT Aun 0 174 01 l 170 3 107 53 ied a i 101 p i n n I 195 2 Atama d Popart Pai amotar a Venta Mode Yom JAP XN CST C z EPUS divided C 1000 1000 16 8538 96 8561 1000 174 0086 43 9151 257 7678 1000 170 3668 e MISO e MIS I Mora i eos IL LAN tem 170 00 Inm 4 100 28 4 aw Ihn 5 100 Ja AU EMI thet 100 A 100 IX IAE 162 01 i n n 925 AG More Mis Mewar I b CLITA Giny tid oso 91 Moy 1150 i72 M toI Bell i in Tino Weti LW Mer wr wen Nirvana PTT AS onn Nel I LM pt ine 146 14 E 26 LM hn 157 4Q ao 08 fate Tin cough Such 2008 Ap 22 200 Hu ough Marcle mes iwi Data The arts No ot hp 2 XU AJO PMI LM tol LAA Moa ae 130 a t1071 potato cti d 172 M 144 1 1 166 3 ien 4 i 00 147 iF 140 37 3 1 2010 Warranty Information System Calculating Prior Comparable Cumulative C 1000 The 2 matrices used are the Current Lag Factored Sales Matrix and the Prior Cumulative C 1000 or EPUS Matrix The following example uses C 1000 at 3MIS CURRENT LAG FACTORED SALES MATRIX Month of Production 1 2 3 4 Total 3 857 51 2 441 06 1 164 99 387 27 7 868 43 3 726 71 1 984 61 632 55 118 07 6 461 94 3 215 00 963 17 107 73 4
22. M 15 DAMOS Eoo OOJ 1 a m 06 era 23290 EE Luna 21374701 ES 0507933644 2008 03 27 2000 03 29 142 48 20326 4439029 0 0083 OM 5 5008 03 14 EO O 5307 0940611777 Lenmar ICO 1 3008 02 26 2009 0028 13358 MASS H 1200901013 EM OW 0 o 2 09090 230327 EX a 102000040 Ws 2008 03 2 2005 04 01 58 52 200 A43029H0 3906 M 2008 03 19 Eo te gaina MAE rra ZXQOO OD uf 22090052AB 20080226 o 8E 85 OEHHA H A MIOS Em 00J 4 p ea QNA Link The QNA button will take you to a listing of narratives for these warranty claims The following link will take you to the QNA system For further information concerning QNA please see the Help Document link located in the upper right hand corner of the QNA homepage http aqipO1 intra daimlerchrysler com Qna Qnahome do The GCS button will take you to the Global Claims System for complete details concerning the vehicle and repairs For further information concerning GCS please see the Glossary link located on the GCS toolbar 22 3 1 2010 Warranty Information System Lag Factored Sales The Lag Factored Sales Matrix contains the number of vehicle sales reported before the last WIS update Lag Factored Sales are the denominators used for the C 1000 and EPUS metric calculation Focusing on the Aug column in the example below there were a total of 434 03 sales as indicated in the 0 MIS Of these 434 03 sales only 433 28 have reached 1 MIS 431 51 IN S EB o oi howi v
23. Query Name Allows the Query Name to be modified Folder To keep Queries organized Queries can be saved under different user defined folders Folder commands include New Rename and Delete Frequency On Demand will generate a Job when the Submit command is selected Monthly will generate a Job only when the system 1s updated with the next MIS load NOTE The query must have the Frequency set at Monthly and ALSO be in Submit status for it to automatically be run with the next MIS load Description Allows text input to describe the Query 45 3 1 2010 Warranty Information System FTP Site The FTP site is for internal DCX users only This function allows for the job output to be sent to your LAN Server The WIS Contact person listed on the homepage of WIS can facilitate your request Export Controls This allows you to set up the file to be FTPed to your LAN Server 46 3 1 2010 Warranty Information System Performing Queries on Jobs Jobs are created from Queries submitted against the WIS database Performing queries on Job data is done from the Jobs tab When the Job Status states Completed select the Job by clicking its radio button Now the Status Summary Top Problems or MOP MIS feature may be used to perform queries on the data IN a AE NL E TN NES g e hup Free e MOPMI e Weta idt Hints Nara feta un Ed ds al e tpm d w I m J uM Bsn e Dusan Matte Calon Lum Mat
24. Warranty Informa ia System USER 3 1 2010 Table of Contents Taro duco nude dodo l Logon PEOCCGUE israel 2 WIS REDO SCICON S ea aia 3 Status Summary Field Den 4 E cu CIO 4 Market Prat ON rr e ano e 6 rA cc 7 IC DOLTJD enanos ro arado od ca deb adiccion 9 Status Summary Results EI AAA 10 Status Summaries Query Example oooonnccnnnccnnnnnnocnnnnnnnnnnnonononnnnnnnnnnnnnnnnnncnnnnnnnnnnnos 11 Top Problems by Part Number si A Pd beu 16 TONEDE MED LOP dodo coria 18 A uh oL 19 C mulative C OOO Mt ua aaa 20 Conditions MINA ninio 21 ABE C M RENI 22 ONA FINK cananea EC NE Pte DRM EL 22 Las Ractoreds lesion Feb caes 23 Calculating C 1000 EPUS amp Cost Condition id 24 comulative G10 0 0 em 24 Sa A nt een ase eee 25 Cost Per Grerellut rm t T 26 Calculating Prior Comparable Cumulative C 1000 esses 27 cg ah a rct tL 29 Consecutivo Uta 31 Dale S 1 0 a e oT rene mre ern ne er ene 31 Ove aV Cig 0 uo SAA 22 SUPPU TOPSOIS eee eee en A D TIA 33 a WP LR LR RN T qp e pp 35 Xo C H 36 Export Controls Standard sidra 36 Export Controls AOVAICeQ is 37 Advanced REDON Sa EA 39 PP III 40 UUP EOS marta MI ELM IM M E MU 4 Pare OE er 42 A MN UNUM NEN NN NER 43 JA a a A a 45 P rtormines Queries OM JODS aaa 4 Warranty Information System Training oooonncnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 4
25. a Days to Sabe Sieci 00 Davs ws t de Caeci 120 Deve J Sabes Deviso jovied oe CASUM Fate Non CTAA C Specs Currency lup Locs Exchanos Fate Covet age 1252 4 v PFeetfetalb apre 3 hee Ug Sold Market AJ harias CUP Product Tea AS Corporate Cr A Truck ep Fleet iF Camada C Truck B ter mon 01 Comoraa Cw A Truth wes mala PF P Pv Mexico MI Stoku G bret Anas Tareas T P nen i Diamond Star 5 Dc va ITI Mek ore me crm fn bey do tmd op Emm faerie AVE V Query ule PL LN fht WN PC as Ar mas ae Fi St pa bh fA uw a Hohe AND A OR 1 3 and NOT i gli M operdtors May be weed fo Create combmatun CT rule m FOH E i y iz i n f For enel FDI POV AGRA o SRAAEDI A WA Varo 19 3 1 2010 Warranty Information System Cumulative C 1000 Matrix The following is the 2008 Cumulative C 1000 matrix for LX Hai hwi A Tute e Adae ed Reporte WIS Chrysis Dronp Meu hn D a The ove Mos et 008 Month n Senece Cn 000 ffrgynmm MC berger d X pi 20 2008 foon NI I 07 40 w pP JO publi C0 000 Man ww Mor Mr ELM Aun GLM bep ELM Oe ELM How LLM per ELM de PM tet ELM bin CLM totats 10 09 47 n AN UNA no 12 04 30 FEE TET M pa Mt E 11 4 n Hn is 54 142 M 149 14 149 MI rm o ime ina 5 I pi n 4 In iln 00 1137 4 21137 U 0 AN y w7 M A E mM j om 9 Mi ie 2 w Otaua 9 Poegeset Par amotar s Vere Mons n Serve I a A Lh br Ap lA wh ran uU I I
26. aph 2006 2008 eun 500 euaa agn 200A C x mi X T a i S i xA x E a Months in Service 32 3 1 2010 Warranty Information System Supplier Targets The Target Screen calculates the Fulfillment rate used in the External Balanced Scorecard The fulfillment rate FFR from the supplier target screens are transferred for each supplier manufacturing location by commodity Additional information on target setting and the Fulfillment rate calculation can be found on the Warranty Reduction Program website http Acon intra daimlerchrysler com wi clients sqwrp e Select the Commodity then select the C 1000 tab Per aratat Meti ie Monta n Service Miet n Service Model Yea 2008 v Vehicles Daya to Sate Selection 90 Days Days to Gale Selection 120 Days EJ Sates iia Saruied e CTSMLC 56 Oped Non CTASML C Soecitk Currenmey usn Local Lovet age Feet Tort ait Sold Mar et Product Team Hola down the Sninict tey to select motiple tens Commodity Vide CONO 4404 Er one Corbroder Modas 460 Ernie Controfer Diesel AHPL Renee Hayate Friry Sym t4HD tor mation Systems str umen 14H Biectror Satety Restant Svtten TAHO Seat Heating Module CAP Power Liftgate Door Modus tans Door Cortret Mods de tAHY Pariirone Control Neue a 33 3 1 2010 Warranty Information System The resulting report is by Supplier Manufacturing Location Code The first three columns should b
27. art Numbers for RT displayed clicking on the EPUS tab will display the corresponding EPUS values for the top C 1000 Part Numbers Mea 1 e L1 a i E N e _ WIS Cheyses Coop Tap Padoma try Pont fata Fw cong Mon ety 1000 Months n Sens TAILED aran UI ae 23 2008 eot NS E FA 40 PW m mon ELM sor FIM yon EXMI Part Hamb Garett Come aa nete A CN ony LIS lcd Lercraon ae CU PUEDA MALO USD NR A AS SIA Mag med Hwy Fon CATA oe 119 m o ow on 00 ow tegere Mey Fob COPS eral El INA P n x 1 26 n o0 124 Seren Arey Arda Terno 0614002444 61 MA 3 w ou 2 on oO 12h Late Cone Anay Vit Ws dem DADA 24M oi M 1 a a 1 Iu uU OD 1 nj Petter Por y Dior age LUPIPIREDEDOAA e MS t ay ts i mi s od y imo Cs A08 405 ds Er COMIS TMDAA y 1 M J4 wo o i 34 au DD Da hiag Power Node None 550497 OAT e MS ix w od 9 uy 50 Om la f wn 407 403A amp 1 m J x n 301 4 301 MM on b 20 CH 24 Head hey Foo OAL ol MA te ILU a uu o ow mn Lew Pose Deering metam 04768521240 1 M L LE a LE 00 83 Sub TOTALS 1 MA t so LII or muda teen m m non qmm x MA To display the top EPUS Part Numbers for RT simple click on the Current EPUS header and the system will redisplay the Part Numbers in descending EPUS order WIS Chrysies Diotip Tap Pa chema try P t Dala The cra Mon cti 7008 Mort in Senes EPIST Hireeveam OTT Apri 25 2004 epoi MES E 12 398 40 PM PO 2000 EU a
28. as The mujh Mach 3448 Maria RT at 20 220 Mor ME M9 Mug v tem M QNI 5 thew JM Das 9 hen iE ve V Escala n na Y SA 4 ejl of ATP a wm Ye 4A i 4 w i m3 6 tr ye of n2 ma i sar aa 11 48 an ae Rania dl Dapurt Fa awatar s wnet t q j TEM C Saeco 29 3 1 2010 Warranty Information System After the matrix is displayed and the Chart feature is selected the Chart Controls window will appear 3 WIS Chart Controls Microsoft Internet Explorer provided by Da eS fx CHART CONTROLS Chart Close Chart Controls v MOPMIS CONSECUTIVE GRAPH y Y Axis 9 Automatic Manual 0 iv MOPAAS SALES GRAPH Y Mois 2 Automatic Manual 0 v MOPAMS OVERLAY GRAPH Y Axis Automatic Manual 0 Months of Production v 2006 Dan QOrist v 2005 C AI C First Iv 2004 C ay First Months in Service v o Y 01 v 02 lv 03 v 04 105 v oz v 08 vos v to v 41 Select All Select 4s Select 6s Deselect All Chart Controls Determines what types of graph s to display along with how the Y axis 1s defined Months of Production Determines how many MOP s are to be displayed for each Model Year Months in Service Determines which MIS rows are plotted 30 3 1 2010 Warranty Information System Clicking on the Chart button on the Chart Controls window opens a new browser session with the graphs in a print preview mode Graphs can
29. d Lomplahe d Cd 18 10 00 104 18 12 4 OF LET UD Fus abel achat item H6 00 CST 336 2008 M 1 On Demande Complebad OO 15 2 2 09 2009 04 16 12 44 04 EITE 1c 210 e i M GO Ww On Dem a i Lomplebet n Ah bh 4f FI 1150104 In 14 14 Refresh Refreshes the screen and updates the Status ResubmitFTP Resubmits only the FTP for the selected job Resubmit Resubmits the selected Job against the database The Processing Start Date and Processing End Date will update accordingly Abort Aborts the processing of a selected Job Delete Deletes the selected Job 40 3 1 2010 Warranty Information System Queries The Queries tab contains user defined queries that are submitted against the database to extract data Queries are defined using the Parameters and Rules tab The Scheduler tab determines the submit frequency for the query The first time the Advanced Reports feature is accessed the Queries tab will be empty All Queries have unique Query ID s Qid Qid s are assigned when a new Query is saved submitted against the database ee 1007 tah to request mpon Liuery tab th edi quae Jaret Giap 11090241 rara A Parra id f mance Hees Lage Cauda Bath Cera 15434 ex Fede v Fun x ae V v whee Qu Qrar Cal s Ligdee tes iunii Vari Date Mtem Cats d et rire 7 samieg UIF TAT ans d Un Daran ibo nta d SUUM I UO 727 odd I 21 44 33308 CET O1bube 226 00 COT 3396 OA Wy Meam babere sd 2000 06 10 moe h ws 3 we t
30. e Code from the Next pop up window and press GO Hapet my o Pron Love nen Lime v a Host Fase Code di wit Cheyses Grom umor y epost Data Teong Mon cf 1000 Months n Seem C0 000 Mid fe hasted seat vontro t 101214 Api 22 2004 heo we 0 1642 6 AMI sooo ELMO poo IL 7006 FLA Qype won Code Cured Core XE ad i AL Cine ml Lecce ten ta wj n iv A ea pe Nd rtu zio AGU t UCQ ul edu MARY Modden hend vmm coni Pepi L8 20114 1 2 t 29 20 18 a min 19 aS in on SM tt Mode heei bee coni 95 90 x u n JA ow 00 00 T TOTALS IN tm 12 ta i e 3n 19 12 1 001 9M 11 14 3 1 2010 Warranty Information System The following lists all the Failure Codes Dealers selected as the reason why the Keyless Entry was replaced LOP 088028 Ieperi iy Pron nim E Hee Component Type w Wit Chrys Group humo y Pepe t oo kapart Bry Ness Data Fra crept Mos ot 2008 Months Sermons Cn 000 Mindy le Faafod raat vuntro 9912 MH Agee 23 2001 Feo MS i IO 44 10 AM PO wos ELM poor CLM xoc FM Faban Code Qatet Cuta aif vend to 2007 Com Comp Y wrent to 2006 Com Desertion i CO UC LON COOL Cau so CAD AE MUELA Shey DORT OR ON 14 rw 3 ta 4 ag re 25 DO m am 1512 9400 t HUNCODADLE NARRATIVE PEI OX 29 00 0n 00 00 n D ARO DL oe LHONTED 140 Tor m 00 on 00 on o in LILIA OPEN ITF 1 297 0n O 4 ON 100 00 1 RT Lu HOO 0 TOTALS 7329 1 29 1 20 142 0 31 9 K im O04 t1 Report By o TH
31. e familiar They are the Current C 1000 the Comparable or Comp and the percentage better worse to last years comparable number The Target column is based on the Fulfillment Rate calculations found on the Warranty Reduction Program Website The next column is the supplier identified as the Best Current Score Supplier The last column is the Fulfillment Rate which is transferred to the External Balanced Scorecard wit Cyber Group Supplies Coney tae get C TRIES Date Piw ongi March 299 Months m Sese Supper Commooty Twget comun FIeetromiv dates VAYA a 35 2008 epot MS j U MAMPOT Du A littered sas Mailer Los won oe Ti cn ver Urine AVA ih GEES AM Haba Desc pi TI Me 4 Compras ETI Po gy las get P coment o AA M heno Controls Taar Par da TID wig 20078 246 vo E Adon Contras Tas Peart at 097 7645 100 KOSIN OF At Aa v 00 099 0 DUN ate nan Contro Tayice Part de 97704 HOME OT Ame es Te CO 00 10001 1 my 1 4013 an v 4004 Aran Controm Vinos Pure 1m TO4 1 ow Prior Aron Foen bie 28999 x4 HA ns wa 258 ann weve Contre T wow Port i81 Pt ns Mense Confrete b erore Le 9 JAJ UO 1 Ait Anon Contro Ter Prid 197 74 Vena Albita Of NOnh Anana md end v 114578 yur a 74 de 40 MINO C ntrom Taye Pre 1097 704 115 beter Auto Comer Mod Line Mou 000754 459 uM 1 4004 an Controm Tar Pert 077 tx Verte obre Prnt UA may LR 6 muU 400 huwo Corton Teves We FIA ine emana Vito A don Peotone Corp A IDA y 20 Jj wan 121943
32. erm EPIA LO Minivan NT pi 30 2008 hein a 13 22 06 AM IE o ELM m TM x ELM Product Line Cuero Qut an Careri 1e SOT von Cuna lb SUNETE RM Lesern stiti UDI Ui 51s LH eet Bas a way Ua ay EUA LG Ut us ET tad 7 wewwn fT MAI 114 152 ms nm im ar BL I wa an us n 202 9s TOTAL TOA 114 07 i 9 07 M7 146 02 y 43 60 4 202 00 tardes d Deport Par etg s Malin Nord n Car As PL v1 bra LM i br al Mode Yew Ate o QOO J ji FOCUC title bar This opens a new browser window with the data in a print preview mode Once the new browser is launched with the data in a print preview use the browser s print command to send the data to a user defined printer or file J WS ummary LI HUNE Micrenafi isimenet Lepterer probidad by hurga lace Wew Favoritas Tode Help O fam ps gre 03 03 3 Aides B ttp agp tro dsimtencheysler conf WIS zmeveticon dox quality sap qr WieServiet Report By WS Chevys Sarna y Report Data Tin oup March 2988 Timocegh March 2098 Monter in Serv JT Mawa AT Apt 30 2008 Acri 30 2000 Report MES 6 Report MIS 6 1172 0 AN PO 11 22 38 aM EDT 008 200 2008 Product Lee Qarri Care TD Curt te 2007 Comp Comp Yip Cureni do SUR Corp Prod ure Descrip Zar GPUS EA EALEGLED EMEUSD EM PULSO EMBED EPUSUSD EW arent x 2008 Core Desc gti Merece MT Pest 11402 as e 3 cera 148 025 y 60 0 CO xo99 ESL seer TOTALS 051 154 02 A6 54 gs 39 67 671 1146 02 3
33. et by selecting All or one of the specific sales markets Multiple markets may be selected by holding the Shift or Ctrl key down while clicking on the various selections Product Team Determine which Product Teams to include Multiple Product Teams may be selected by holding the Shift or Ctrl key down while clicking on the various selections 6 3 1 2010 Warranty Information System Query Rule weyme m elo eel es se of el ccf eb e Exec del ot swe m 1 uw o o os IMT RGN Bc o ee may be Used to create a combination CT rule For example Inputs into the Query Rule fields allow the user to determine how detailed the metrics should be Most fields currently active and underlined have pop up windows to assist in the selection process The following example represents all 2008 MY Product Lines A WIS EMIS Chrysler group Microsoft Internet Explorer provided by Chrysler AE Select an Product Line Wrangler JH C Mitro KA C Liberty KK C Magnum 300 RHD LF Compass Patriot MK C caliber PM Ol Grand Cherokee LHD d Ll Grand Cherokee RHO CARY d Commander AFK commander RHD KRY defined for the Car and Minivan Product Team The following provides a brief description of each of the Query Rule fields PL Product Line PL RS DN WJ etc Product Line is a field created for reporting in WIS and EWT It allows easy viewing and reporti
34. i e Dust j MI v mn Mit TADA i I Y LU CA om ToO Me I t Peet feted Me Imi Mr ent i I 759m Mot Med ow The x axis represents the MOP s A normal system Model Year launch timing has production beginning in the month of August Note If the Model Year actually launches in July vehicles built in July and August are lumped into the AUG MOP The y axis represents the MIS MIS is measured from the time the vehicle is sold to either the retail fleet customer 0 MIS is the pre delivery warranty activity on the sold vehicles 20 3 1 2010 Warranty Information System Conditions Matrix The Conditions Matrix can be selected from the drop down window on the C 1000 tab WIS Chrysis Coup mor Mir Data Tie cog Mon et 1000 Months Serie Cn 000 Wayar Mutberger E A Apri 0 2008 Feo WE f 02 40 Pw p JA pub c0 000 Mar e Mor Mw ELM Aun ELM sep UE qua AR Comiti CA1000 V ELA dam BLUNT IU Mar CLM totats y r EV Come dum CHO Mar M os m y 0 nw a n7 Yn Cumdetva CODD Male Wwe Jt 12 214 i 54 unm 21 Ye 4n I e 11 47 ti 4 n 14 54 142 9 YR Comp Curve CADOU Matii 15100 ims ina 5 h AM d AE Comp Cum FICA Www 1 T MT A l T namn KI conem Mil JB B e Ae yi fe TRE C onse Mali H2 DO Leap F actored 6 tambe d Papert Pap amota s 2007 Lm Pactored Gains Mat Vere Mone n Sero nos l ectred Sains Mab D I Mode Yew 3000 3004 CORAN IE fi rica Dawe lo Gale Cachi 90 Dus
35. iew r i Vas gate Aa od Koporte op hund qnl gt poate pyss WIS Chrysis Grom won rs Data The ovg Mon ef 1000 Months Serie CN DOO Wayarnm Mucberper X Api 20 2001 FMI a2fFachre Sues Miti ww Mor Mrs ELM Aug M Sep TAM ut ILLM How LLM ter IF UM T Mam IM tet ELM Mar ELM totats 0 100 4 406 O 4243 7 BAD 20 1054 03 276 04 eur on mu mM 4519 4 45 108 40174 3 208 A 1 47 5 Him ani gi 4 0 3 4 44 ot 4 9 23 2mm 3 1011 14 1 Mam nm 4 14 n ive nn nma rn I2 5 un 4 amie ea ot 2453 a 37 pany oF Iw 54 16 0 a5 y reer Station d Porgeset Pat ameter s Wert Mets y iv I 4 E LN f D l Vink you JU I 2 MIS and 426 64 3 MIS Because WIS only calculates metrics based on paid warranty claims Lag Factors are applied to the vehicle sales to statistically compensate for unpaid warranty conditions Typical reasons for unpaid conditions include 1 Dealers have 90 days to submit claims after the actual repair date WIS 1s only loaded once a month many claims miss the payment cutoff date and are reported in the following 30 day period 3 As many as 30 of all claims are rejected on the first submission Each month WIS calculates the factors used to lag the sales data Claim payment experience is analyzed over an 18 month period The claims are segregated according to the month incurred and month paid and percentages are calculated based on this information 23 3 1 2010
36. lect the level of detail or summary for each of those choices After selecting the parameters click on Export and Internet Explorer will open the following window Selecting Open this file from its current location will automatically open the text file with an application defined by the user If a csv file has not previously been opened on the PC the system will prompt the user to select an application File Download Do you want to open or save this file Name WIS summary report5 csv a Type Microsoft Excel Comma Separated Values File From aqip02 intra daimlerchrysler com Co While fles from the Intenet can be useful some fles can potertialy haim your computer If you do not trust the source do not open or save this file what s the risk Selecting Save this file to disk will simply save the data as a csv file to the user defined folder location 38 3 1 2010 Warranty Information System Advanced Reports In most cases WIS Standard Reports Status Summary Top Problems and MOP MIS will achieve the reporting needs of the user When scenarios arise where it is not possible to extract a metric using the Standard Reporting features the Advance Reports feature is available Some reporting requirements that must use the Advance Reports options include but are not limited to e Combining multiple Query Rules e Excluding data e Reporting on a MIS other than the current system MIS Advanced Reports a
37. nabra 1 Corpore wu A Truex ees meerte in mp Y Me ac0 M Stering 0 Sheel ana Raono Teczh oogy SAT IP Adap iF irate Lar 1 Da van T Hol orem me TACHI bey 10 ostaci mute sem AVE v Otro y Pabe PL RT FQ Mc AP Cw fae Which gives the resulting report WAS Clayeter to orp Tap Probleme by Part Data Thu oce Mon ety 1000 Morte dn ere uen Wewiver mr Aps 23 2008 Feo NES n per c2 PM pP one KLM mor ELM mos ELM Part ander Lueterd OC Mt eiim Swe Lote LTD SNES m ng borir yon Mei tel CC LIU Pa t1909 Mavs CU CUIU CU XE DAN Trae Phe Tore Convwer 600 99 9A A at o0 2 94 o bo ELI 00 00 13m view Power Module Mino HAD X143 1 i eni t 906 DI DI d on 00 a 99 Frere end sanie PON CHROOST 44A in aet an IN DO 321 00 0n 121 I 51m FOTA et acl OW D now D oU 110 94 18 3 1 2010 Warranty Information System MOP MIS The MOP MIS feature is where the matrices are located Matrices contain all of the Months of Production MOP and Months in Service Miles in Service MIS metric data for the current and prior Model Years They may be viewed printed charted or exported for use in a PC application 1 e MS Excel or MS Access After selecting the MOP MIS feature the Parameters tab 1s displayed It is similar to the Status Summary except the Report By is not available errs TW Herre Wt M o Cords _ z 7 er Targets e Mute 1 rons m Sir Mins mn Service Model Yea 2000 Veb cin
38. ng of commonly separated or combined vehicles In the above example the Grand Cherokee WK family is separated by whether or not it is a LHD WK Product Line or RHD WR Product Line vehicle FM Family is the first two positions of the Corporate Body Model Code HB represents Durango RT represents Caravan Town amp Country etc LN Line or Carline is the third position of the Corporate Body Model Code PC Price Class High Line Low Line etc 1s the third position the Corporate Body Model Code 7 3 1 2010 Warranty Information System BS Body Style 2 door 4 door Convertible etc is the last two positions of the Corporate Body Model Code AP Assembly Plant SHAP Toluca JNAP etc FG Functional Group is the Ist and 2nd digits of the labor operation code LOP It defines the major categories Suspension Brakes Engine etc CG Component Group is the 3rd and 4th digits of the LOP and is a sub category of the Functional Group A Component Group cannot be selected without first selecting a Functional Group CC Component Code is the 5th and 6th digits of the LOP and is a sub category of the Component Group A Component Code cannot be selected without first selecting a FG CG combination OP Operation Code represents the 7th and 8th or the last two digits of the LOP and is a sub category of the Component Code An Operation Code cannot be selected without first selecting a FG CG CC combination
39. o generate a corporate total metric Corporate Body Models are available for queries Component Typing has been changed to represent vehicle populations Reporting by Part Numbers is now available Data extraction has been improved with a new Export feature The format for exported data is now user defined Advanced Reporting is done on a real time basis No more overnight processing for custom reports Link to EWT from all reporting screens Link to QNA from the claim report generated by the EWT link I 3 1 2010 Warranty Information System Logon Procedures WIS is accessed using either Internet Explorer TE through the following URL http aqipO2 intra daimlerchrysler com WIS servlet com dcx quality agip gir WisServlet or through Covisant external suppliers Make sure that the IE software is at least version 6 0 or higher Upon accessing the WIS URL users will be prompted to input their TID and password into the sign on window and click on the OK button DAIMLERCHRYSLER Member Login Usemame Password Clicking on the Accept button below after entering your user name and password indicates that you will abide by all applicable confidentiality rules Foz DaimlerChrysler intemal users this means the applicable rules for employees and others such as contractors with internal user names For Suppliers this means you have read and agree to the Supplier Confidentiality Agreement below Deut
40. ow and press GO Report By Pen Prodotine S os fest Corporert rom WIS Clyeler Group Sunat Report Data The oogh March 7404 Months im Serios C000 Dur e qo Nepean OE Apr 22 2000 Report M5 E 10 54 17 AM EDT moo X xn COM 105 ELM Furgetion riage umet Cor e Current to 3007 ony Lore ip oument 15 2006 Conn Desc noten ees GA O00 1 SU Q 020 MVA 6100 mal cr 621000 ON Section 09 T20 106 5 111 81 15290 64 B Qu10 17333 17870 23 04 1330 Body COD 7297 11388 104 15 tei 7 952 i915 193 67 2807 47 a o0 dm a Services O85 Le T2987 42 96 4111 4211 25 al 53 96 44 06 aor 1671 ARA 1 7 237 ct Ss 11M 04 12855 5 95 7 UN 10098 770 Pian vt Ay l Ay cond heoter 124 A 1315 i ws fine LES on Mi nae nmm select Motors Modules 0852 from the description list Component Code from the Next pop up window and press GO Report By Pren i lvncton roue om Hest Component Code wi WIS Cheyses Dong mere y Hapat Data The cong Mos eti 2048 Months n Senes CHIDO Fiectrical OP Apri 23 209 heo NS 6 iom 14 AM m xv ELM coor ELM mor CLM Componert Orr Cumt ME 1D arene do 2007 Comp Cm 1m Current to 2006 Com Detention See LADO A CIE CAU By CIO COMO CU Nx Acabo 0580 FIS 106M 842 1204 2042 1 19047 12M 716 M01 eas O Larga Modbios Hosts 0850 y 387 Ho 1310 i55 1D ves nm nor jaro 5 71 Switches Modules Hoyos Entry WINE OBI pera Go 0699 29 14 04 140
41. p F Deemond Sbw 53 IDC Van T Hold dene thre SHIA dry do sacd motae ems 3 AVE v Note AND 5 OR 1 and NOT logica cpermtors may be used to create s continali n CT nae For exemple EDZ EDV ISSBA or SBASEDZ MADAAN Selected nennt Pint Pot Pe det Line Mae bt Poma Team Addo c hott Line Peery fanove i Live Description wwe be provided Tur the eet Pepor y Gem eeected Price Cien v Memu ut Freee fons may be semctedg tor Esport Montis Of Poducton re None Toish Ordy AS ew Tow Compmwwne Bath Ps ES a gt 7 JAN ft a gt ww 2004 C e 213 ss 3 2002 a C PA s f Monta mn Service Ja 7 totta v ut Men TIRS lod los ion I9lo v ae vlog ap whit CHF uawas Sawdas Samice Deseci Aa Neer n Servos Do Fl Totais Capo Dep Cepo Clevw Cmos D312000 110 C 1e000 Clow C200 322000 324 pon 12600 Umso Elmo lao Els C6000 Samet Ar cameras Setctte Denetect An 3j 3 1 2010 Warranty Information System The first 3 sections of the Advanced Export Control box contains the same parameters found on the parameters tab in the Status Summary report as well as throughout WIS This allows you to delimit the data you export from the job The next section Report By allows multiple selections which that data will be summarized by The next 3 sections Months of Production Months in Service and Miles in Service will allow you to se
42. re accessed from the WIS Home Page The Advanced Reports command toggles between Standard Reports and the Advanced Reports heparit Guten v lupe AI v WIS Aden Date Bent Type Message Apr 411 208 inten Commen ATS 10 SALE SELEC tiem Cuvee abe militis e tame do M Ln nte ems ln Ape 11 2000 ato Corrente SALES VINO Vader rd d oe CTMLC oy Epa fe commete 8 wt pow roten host sebeeton on Hop ut MIS 4 la ctettorthy awallable Age 05 MU y eden Comment QUAL TY hee MS Du Dey to Sate Tabaco m mo uted m mw Guy rapora nt Repost MIS 7 will be avaltable on Thuredoy May 9 2000 CAG Component Tesni gt Add sta atem Contact Nu os stem VoM DAM Vua uto pore Lem Janel OD IIA Tit 85 39 3 1 2010 Warranty Information System Jobs The Jobs tab contains data extracted from the system The first time the Advanced Reports feature is accessed the Jobs tab will be empty Each month the system is updated with new MIS data all users Jobs are deleted All Jobs have unique Job ID s Jid They are created when a Query is submitted against the database One 1924 tons Lado u v Vena M v wa A v We Qu dun Marta Lalo Cigarra Daly Mis Cou Sad Lala P nssititu Sag ats TETE I Unsna Tiara in amiga d In Dv m d Lom plated f HALA FARE i b Sem 21 woa LSLUlbum 238 05 CAF 33e 2008 M Oresma Cenpleme 0 008 4 14 GC a e 2008 b amp 18 125148 OD ie Harel ibe needed TETA e Uf ctr M HA M U bem e i
43. rompen l Co porn Cw A Truce wes impete OT nm py Meo M Ca avt Maren if Aer C hesi ered Macey Tochter OFT wsp I Larra Sa iS tx van T Hon deos du HPC bey to sem mid ferte AVE CZ Unos y Pen PL EM LAN t Ap Chew fum to ee pe du foc Ch m 2A L ae ett Wa T hee APG 8 OR CL wn NOT s epe v oo ators Try De use e create e common CT ne Fw t b errada ODT EL SBA o BASED ADA yee Hepon ly Prodi Lee 11 3 1 2010 Warranty Information System Once the C 1000 metric query results are displayed drilling down through the various levels to accomplish with the following 1 Select the radio button next to one of the description list items 2 Select the level from the Next pop up window 3 Click the GO button Select Durango Aspen HB from the description list Functional Group from the Next pop up window and press GO Report ly Prev a WIS Clayeter Group Months n Sarna CODD hepor MZ n Prodi Lew Deasrirater a HD AN frr Picken 4500 5500 MJ Owen en 19 Debate ND Pare Paap Chassis OC Fare Pip LO OR y TOTALS Report By Prev es WIS Cliyeter Group Months n Sar Ace CAO Report ME 6 Prot Lee Lescrates Ran Pron HO 1080 Jim Oi 4500 5500 OM DursrgnAapen H9 Dh ote ND tort Pup Chris X1 Pare Pup LO OO TOTALS Stamides d Report Pos amete s Mt Monthz n Service Moule vei 2008 2006 Ve Deve to Ga
44. s Abt Months t we n rt Pu l I J Model You IE 198 ns f Wie Onyi sin aiw I Lf L PN Cars tao Tarraa PA Export Controls Standard Standard Reporting Export Controls provide options for exporting only the data displayed in the report Report View or all the metrics for each line item in the report Data Extract EIA Microsoft Internet Explorer provi EXPORT COHTROLS FOR Summary Report Presentation Report view O Data Extract After entering parameters click the Export button Please wait until download is complete before next export 36 3 1 2010 Warranty Information System Export Controls Advanced Reports Advanced Reports Export Controls provide options for exporting p WIS Export Controls Microsoft internet ixplorer provided by Chryslor EXPORT CONTROLS FOR J08 106114265 T Of akes 336 4 Pw ameter Metric Monthz n Seretce C Mies m Senace Matrix Culot Mies m Semice Only Model Year 2006 w Vehicles C Days to Sale Selection 90 Days 2 Days to Sale Selection 120 Days CO Ad Sabes Divisor C Standard or CTISMLC So Equipped 9 Non CT SMLC Specific Cunemey USD O oca Exchange Rate Coves aye 3525 Puraneter Veto rece TSEC TEE Soli Markee DITTEMUDNES Product Team Fiet F Canada Cc Trucs Bn Rete ft iterators 1 Corporate Car Truck lees Imports t F CP v Mimo M3 Cw and Mer 8 USA UD Taring 35 Street anie faces Technology SAT FP Jee
45. sch Mit dem Klicken des Accept Buttons unten nachdem Sie thre UserlD und Password eingegeben haben bestaetigen sie dass sie die entsprechende Geheunhaltungsvereinbarung gelesen haben und einhalten Fuer inteme DC Anwender ist dies die Geheimhaltungsvereinbarung in Ihrem Anstellungsvertrag Fuer exteme Benutzer wie zB Lieferanten ist dies die Geheunhaltungsverembarung wester unten auf dieser Seite Supplier Confidentiality Agreement DaimlerChrysler DCX has granted your company limuted permission to access its network to facilitate the flow of information between DCX and your company solely for the purpose of facilitating what your company does for DCX This permission extends only to employees of your company who have been expressiy authorized by your company to access the DCX network All information and content on the DCX network is the confidential and proprietary property of DCX and you are not to disclose it to other employees of your company except those authonzed by your company or to anyone outside your company You may have access to information on components that are supplied by others this information as well as any other information accessed is not to be used in a way detrimental to DCX or its suppliers This agreement does not apply to any information or content that you can show was made public by DCX Accept Decline Note Use your mainframe TID and password If you do not know your mainframe password go to the ME sec
46. t Mi Posen Mattb Passe End Date 4 tet Maries im amiga nad Ih Dm em d bL o 0mpete d mar ntna Tuin Unamianad On bese Completed 200804 22 53 214 11 ARENT IA 06 Using Advanced Reports Data After the Job has been selected you can use any of the Reports previously covered in the manual However options will be limited based on the Parameters and Rules defined in the Query used to generate the Job Warranty Information System Training Online training is available via TEDS course code DQIWIS101 47 3 1 2010
47. te Seed See Deor Non CTAC Sc A Osntency USt Covwwom 120 214i l nntfttrtod eli 6 fest Prce Ciiis w uo Samma y Hapori Current to 2007 Como Troca nm zm TTE any Fu Surat Cote q P T NODO CAU eno 000 16 151 amp M 12 342 22 54 7 5 0 5307 47 7207 448 41 38 23 528 37 mt 10 107 424 i53 106 50 547 87 18 19 tar 10065 mew moe 25725 wn MM m 73 no of 7 50 6 7 416 44 30 0 135 ni 65 94 He vt Conponent OA Corponen Code Operon Code Fabre Code Top Probiens by Loo Suche Ma utecturing Location Coda Past furis Lone Lorient ade Crermmormy Director C s Manager Lamy Specialist E seran Market Redon Durinest Certe 12 ny 7381 15800 14 481 4h 04 4 AM nant Current to 2007 Com n 000 261 9d Sey TEIN 1585 Ab LU 467 a 552 40 476 11 YN ste 447 74 552 43 5 A 1 24 Data The ough March 7908 Agi 25 2008 10 3 46 amp M PDT UC FW UR Current do 2006 Comp 7 UD 000 Savy 587 15 145 38 32 68 67659 104 07 18 84 B 94 1 49 100 444 75 sn p5 J0 ye SR y nm Data Tin ough Sw ch 1008 mi 23 2008 t 3 46 AM EDT 200 ELM Y TD Current do 2006 Comp 000 000 ED 527 15 196 33 132 01 678 33 106 07 1884 538 94 143 0B A44 79 58 R 55 532 90 ne 40 AP 3 1 2010 Warranty Information System Select Electrical 08 from the description list Component Group from the Next pop up wind
48. tion on the Chrysler Dashboard and select the Change Password option to establish reset your password 2 3 1 2010 Warranty Information System WIS Report Selections Once logged in the WIS Home page will appear COS Home e EWT Home e WIS Home e Print e Charl e i e Contact use lt in en 4 PIE O C Status Summary Top Problems MOP MIS e Supplier Targets Advanced Reports ES jui C CHRYSLER QUALITY SUME Report Current v Type E Date Report Type Message Apr 11 2008 System Comments DAYS TO SALE SELECTION Days to Sale Selection now defaults to 30 Days on the Param Apr 11 2008 System Comments SALES DIVISOR When Standard or CT SMLC so Equipped is selected it will n 2008 Report MIS 6 is currently available Apr 03 2008 System Comments QUAL TIY The 90 Days Days to Sale Selection is now used in all Qualit 2008 Report MIS 7 will be available on Thursday May 8 2008 Using the mouse click on the feature desired Status Summary Displays specific information by Product Lines Assembly Plants Part Number labor operation codes LOP etc Top Problems Displays top problems by the first six positions of the LOP or by part number for specified Product Line Functional Group SMLC or Assembly Plant MOP MIS Displays all matrices and provides data export and charting This 1s the only area within WIS where the Chart feature is available Supplier Targets
49. ules during the Query definition process The fields contained in each section are the same as those used in Standard Reporting Each field will allow multiple codes separated by commas and will accommodate up to 255 characters Jean Dowis 11001244 Quality amp Serviceability Fin Did Qu Folder Frequeno Submit Date Update Date ary y New Query for Manual Unassigned On Demand VEHICLE Rule New Query Select i Assembly Component Component Row Exclude i j Plant Type Class Type LOP Rule New Query Component Row Exclude Group OTHER Rule New Query Supplier Manufscturing Intemational Location Market Business Center Combination Rules Save Saves the Query with the current defined Parameters and Rules Clear Clears all Rules field entries or for just that grouping where Clear is selected Reset Resets all Rules to the last saved or for just that grouping where Reset is selected Exclude Checking the Exclude box excludes all data expense and sales defined by the rule select Row Use the Select Row box with the Clear Delete or Zoom command Zoom As each field can contain up to 255 characters the Zoom command allows viewing of selected field entries that extend beyond the normal field window Delete Deletes the row where the Select Row box has been checked 43 3 1 2010 Warranty Information System Add The Add command in each Rule section can be used to insert additional ro
50. um anat miwon Corio Tee Port de 07 IDA MS Lot 8 44 Lind EDEN TEN iu 111 i Ix A aim EP TU i is uu WI wysie Gam Supplies ommes hy Target CPUS esp Mata Vin ohms Maret P904 Morthe ies Larra appe may Tar PANDO Cinctronie Windales TWA Apre A Pepa MW i 13005 Aw FEL T aA DI Foret Lops Mrs fectum Loon Code Current E rs Pree TM Pvt iw hw Pais COES LLLE ee MES t META EA Mors Target Desi Caran Score Supon FER mer Vile T A De C V CIA st 070 44m begets Mera System UIAF wu enn Contre Tantos Par dt 87 541 1216 0124 i44 A 46h Depth Merrabrora riders OA YI honte OF Arena inc 100 TIO 0000 430 Dep Mechan bra 9050 hasia Ot Arverca Ne METAN aom 3 un inte ww qm Datori Meerane Sy terms AO Jn Contre fiber Le OS OAK 10r 0442 un n 33 4634 Deyo Mechanic Custer 105009 ua enn Conor mrecers Le 75001 244 D 0000 Litas Delt Mechatron System OO lor Audorsotew OF Hort Ario AAAA y y 145 7n 10008 nesa 15 6g A OR Leds Meeteadrore Soie CP reer Ado Cotures Mod Line Mato c J7 6A 4469 1 45 Lotri Mechwtrore heme OO un ni Vtt Mate Mayes DATA um pono ono 46206 Detti Mreta Settee 0090951 now iens Vib Aude Pew A sp LTA it 5434 Jat in 4 ptg Mirad Soter FED mR 34 3 1 2010 Warranty Information System Printing To print data generated from WIS queries first select the Print command in the WIS Report By Prew Hee Im Cn ws ow wit Clayeter Grew Sinnet y epost Duta Tiv ecg Mosen 2008 Mathias n S
51. ws Clicking on Add will open the following window In the box to the right of New rows input the number of additional rows desired and click on OK 3 Advanced Reports Add Query Rule M 3 l td Advanced Rule Row Additions Nevy rows wv k e Using the Drop Down box you can select to Add a link from another query or Copy from another query To Link to or Copy another query you must know the Query ID The Link function allows you to use another query as it is at the time you run it If the query you are linked to changes your query will also then run with those changes 3 Advanced Reports Add Query Rule M E C R Advanced Rule Row Addtions Link from Query Spec ID w 12345 The Copy function allows you to copy into your query the parameters of another query E Advanced Reports Add Query Rule M fa Advanced Rule Row Addtions w 12345 Copy from Query Spec ID 44 3 1 2010 Warranty Information System Scheduler Once a Query has been defined it can either be saved for use at a later time and a Query ID will be assigned or it can be submitted creating a Query ID and a Job ID Save Saves the Query and assigns a unique Qid Submit Saves the Query and creates a Job ID with the data extracted from the database Gu avery LERE Frame y won tidal Dua pida Dale Hew Quen ter Manual signed t i Mew i de y v Moca ie P Y Det n n bd k ma it Y i tux ECC a a
52. y report Selecting the CLM button by a MOP as shown below will link you to a EWT claim report of those repairs The following claim report was retrieved by selecting the CLM button for the Mar MOP Note that there are 25 claims listed below but only 15 conditions in the matrix One reason for the difference may be continuation claims These are repairs which are submitted on more than one claim but for only one repair WIS knows it was only one repair and therefore counts it only once but the claim report will show them all for analysis purposes PWT Clayetet La eum Chama Report Magen MUuCborgsr AX pi 28 2001 heo MES Total Claims 25 Rivets de come EA cuam gt BEO ET Lors rco BARLO FAO PARN Ew win BEO atmo nuer tea TRAN Mis mor iren fe 4557 122040 DAR aoai D S04 AA 2008 0401 2008 41 1165 203 49 H90HOT 1904 H 12 2009 0507 M ow 4 oo 42 6724 63043 FTE Ler san 22 QOO 11 2008 03 3 4 2008 03 8 26 2C 3040945380 2000 0342 EZB oo 42 6003 uE pen 0213020 BR O47799ORAP 2008 03 94 2008 04 01 13443 RAT M 458 2008 0143 BOO Dov i o3 42 44057 reo BE itc 8211020 2 DM FIA 0 0 20 2009 03 MOOR SOWA DWA Ma t MM QUORUM EDO XA 42 599p ima boa TO UC 250844204 2008 05 28 A m0 aM HM on 2000 eoo DOv i o i gt 04077 tuno ix Fe 30190 eco wi A Don 03 28 03 0 44 n 14535 mT t 5 m 0 45 ro m 19900 1231320 E LEMIN DUDO 845 O5T7 4405 AA 23 02 Dmm io DIARIO H

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