HOME OWNERS - Scotia Homes
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1. in your home a window may be opened when someone is in the room to allow excessive amounts of moisture to be ventilated to the outside You need much more ventilation in the kitchen and bathroom during cooking washing up bathing and drying clothes This means opening windows to assist in the ventilation of moisture to the outside or using the boost or purge facility on the MHVR system refer to your MVHR instructions Close the kitchen and bathroom doors when these rooms are in use This helps prevent the moisture reaching other rooms especially bedrooms which are often colder and more likely to get condensation COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION A television aerial socket has been provided within the Drawing Room specific room mav depend on house tvpe please refer to plans to which a communal digital aerial and satellite signal will be fed Vour individual alterations mav have requested additional points or a returned signal to additional points in other rooms Further information is provided in the Handover Pack TELEPHONE INSTALLATION The main telephone point is located in the Drawing Room specific room mav depend on house tvpe please refer to plans it is compatible with anv BT approved phone It is your responsibility to arrange connection to your chosen telephone service provider and arrange final connection of secondary socket wiring to main point WINDOWS AND FR2. tamper with the gas installation or equipment Any alterations to the gas supply pipework or work in construction with any gas appliance should only be carried out by Gas Safe registered personnel If you suspect a gas leak 1 Extinguish all naked flames 2 Do not use any electrical switches or appliances Turn off the gas at the meter Open all doors and windows Call the National Gas Emergency Service on its emergency number which is in the telephone directory under GAS Gas Emergency There is no call out charge The current emergency number at date of preparation of this document is 0800 111999 This service operates 24 hours a day and 365 days a year HOT AND COLD WATER SERVICES Mains Cold Water Service The stopcock for the incoming cold water service is located under the Utility or Kitchen sink There is a single mains incoming water service with a stopcock which is located in the boundarv box in the footpath Domestic Hot Water The Alpha Flow Smart svstem produces domestic hot water in an energv efficient manner and the operation of this is fullv explained in the enclosed Instruction Manuals Please also refer to the notes in the Heating and Hot Water Installation section above External Water Tap if fitted Where there is a risk of severe frost water supplv to tap should be isolated pipe work drained and the tap should be left in the open position Sanitary Ware Taps Sanitary ware shoul
3. at the top would indicate air in the radiator There are airing points normally at the top of the radiator Use an air bleeding key to turn clockwise to reduce air You can do this by inserting the key and turning it anti clockwise then once the air stops a small amount of water will be discharged quickly turn the key clockwise to tighten Check pressure gauge on boiler if it is below that recommended in the manufacturer s instructions then it will be necessary to top up the system See enclosed boiler user guide for full instructions HOMESERVE EMERGENCY COVER Your home is covered under HomeServe s Home Emergency Assistance Cover for a period of 24 months from your legal date of entry This service provides emergency cover for your heating system in the event of a loss of central heating or hot water providing the equipment has been maintained and serviced in accordance with the manufacturer s instructions It also extends to blocked drains burst pipes and damaged window and door locks where there is a risk to security In an emergency situation as defined in the Cover Summary as provided to you direct by HomeServe where any of the above is affected you should contact HomeServe directly instead of Scotia At the time of writing the emergency contact number for HomeServe is 0800 5 247999 Where any problem is not classed as an emergency by HomeServe you should contact the Scotia customer care department during normal offi
4. have been provided in your garden is essential This will ensure that the planting is successfully established and your garden thrives The rear gardens of most new homes are finished in rotovated topsoil allowing you the opportunity of designing and landscaping to your own requirements It is important that the landscaping is carried out as soon as possible after the date of the handover as it is only by working the soil that it will remain aerated and weeds will be prevented from becoming established This will also help to establish the finished level of the soil and ensure it drains more effectively so reducing the potential of any flooding during wet weather conditions However if there has been rain please take this into consideration when carrying out landscaping work to your rear garden let the topsoil dry out sufficiently before working on it compacting wet topsoil will damage it making it unsuitable for good grass or plant growth The front gardens are normally turfed and may have shrub or trees planted in them There are some important care and maintenance requirements particularly in the first year after handover Watering In the absence of regular heavy rainfall you should water your turf at least twice a week daily if the weather is hot and dry after moving in A newly turfed garden looks deceptively mature but the new grass has only a very small reserve of moisture in the soil attached to the turf Until the g
5. into floors or ceilings Note for any houses with underfloor heating you should never drill or nail into any floor which has underfloor heating fitted In addition to the above please note that fixings should never be made to the following wall areas a Directly above or below any electrical socket outlet switch or appliance b Directly horizontal to any electrical socket outlet switch or appliance This is because electrical cables run in these areas EXTERNAL FIXINGS Any external fixings should only be made with consideration to the Deed of Conditions GENERAL MAINTENANCE AND SAFETY Regular maintenance work is required for all homes to keep it at its best in the years to come and to ensure that it continues to be a safe home environment We recommend that you employ competent tradesmen contractors to carry out the maintenance work however if you decide to carry out maintenance work or alteration works on your home yourself then there follows a list of some of the basic rules to bear in mind Always plan the job thoroughly in advance Consider any risks is there adequate ventilation Do you need any safety equipment Can the job be done another way to make it safer If you are in doubt then do not attempt the job yourself seek advice from a professional or employ a skilled tradesman or contractor Check that any materials you are going to use for any warnings or precautions and heed the material
6. 12 5mm thick plasterboard lining Safety Note all external walls are load bearing and must not be altered without getting professional advice Partv walls Walls between semi detached houses These walls comprise two 90mm thick timber panels with 9mm sheathing boarding to the cavity side and a 50mm cavity between the panels Acoustic insulation is fitted between the timber studs On the room side a layer of 19mm thick plasterboard plank is fitted and then this is over laid with 12 5mm plasterboard Where there are sockets or other items on electrical services installed on the party walls a service void is also formed using 38mm thick timber framing overlaid with a layer of 12 5mm plasterboard lining Safety Note all party walls are load bearing and are constructed to a fire resistant specification they must not be altered in any way If any damage occurs to plasterboard and plank linings to the house side of the party walls the damage must be repaired immediately All partitions Timber frames partitions with 15mm thick plasterboard each side Mineral wool acoustic insulation is fitted in the partitions to bedroom bathroom and the like areas SAFETY NOTE some internal walls are loadbearing so do not remove or alter them or make substantial alterations to them without getting professional advice Ground floor Concrete floor slab on rigid insulation First floor Intermediate floors comprise engineered joists with a 1
7. 5mm decking board on top of the joists and a 22mm thick flooring overlay 15mm plasterboard linings to the underside of the joists A layer of acoustic insulation is installed between the joists Safety note all floor joists are load bearing and must not be cut or notched without first getting professional advice Top floor Plasterboard fixed to the underside of the roof trusses ceilings Future alterations should vou consider making anv alterations to vour home in the future such as altering the partition lavout or forming a new opening through a wall vou should check relevant Local Authoritv permissions and or use the services of a qualified architect before starting The external wall service voids internal partitions 15 floors and attic space all have services such as pipes and cables installed in them refer to the safetv precautions below if installing anv fixings into these parts of vour home Appropriate proprietarv fixings should alwavs be used to suit the wall construction see below EFFLORESCENCE ON EXTERNAL WALLS The appearance of a white deposit on external walls is caused bv efflorescence This is a consequence of drying out and can often occur after a new house is constructed and is drying out It can also occur when a wall dries out after period of heavy rain or in the spring as a result of drying out after a wet winter As well as external wall materials such as block work and mortar join
8. ENCH DOORS Your home has white uPVC Sheerframe 7000 system side hung casement windows manufactured by CMS Enviro Systems Ltd The windows are fitted with lockable window handles to all ground floor windows and standard non locking handles to all first floor windows A key is supplied to operate the lockable handles and care should be taken to prevent damage to the handle by trying to force open when lock is engaged The first floor handles are non locking to comply with the requirements of Building Regulations in respect of fire escape If you wish to install any of the large variety of child restrictor catches or any other additional locking mechanism that are available to your first floor windows then please note that they must be a quick release type without a key which might be lost a type which does not hinder escape through the window in the event of an emergency The restrictor must also be suitable for the type of window and we also recommend that they are fitted by a skilled tradesman and that particular care is taken to ensure that they are fitted strictly in accordance with the restrictor catch manufacturer s instructions An incorrectly fitted additional locking mechanism can damage the window and lead to window guarantee problems Advice can also be obtained from the window supplier refer to the Schedule of Materials for contact information Glass may be cleaned with either a proprietary household glass
9. HOME OWNER S INFORMATION PACK for Burnside DVCE Aberdeenshire Applicable to the Cardross and Falkland two storev house tvpes www scotia homes co uk Please read this document in conjunction with the NHBC booklet Guide to your new home A practical guide to looking after your new home Rev 4 10 09 13 Contents Page OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING HOT WATER AND COLD WATER SVSTEMS HOMESERVE EMERGENCV COVER RADIATOR SAFETV PRECAUTIONS HEATING AND HOT WATER INSTALLATION GAS SVSTEM HOT AND COLD WATER SERVICES KITCHENS MVHR VENTILATION SVSTEM VENTILATION AND AVOIDING CONDENSATION COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION 11 TELEPHONE INSTALLATION 11 WINDOWS AND FRENCH DOORS 11 OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION 12 IF AN ELECTRICAL CIRCUIT FAILS 13 SMOKE amp HEAT DETECTORS 13 EXTERNAL DOORS 14 INTERNAL DOORS 14 WALL TILING 14 SHOWER WALL PANELLING 15 Rev 4 10 09 13 FLOOR FINISHES 15 ROOF SPACE 15 CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS __ i16 EFFLORESCENCE ON EXTERNAL WALLS 17 FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE 18 EXTERNAL FIXINGS 18 GENERAL MAINTENANCE AND SAFETY 18 METERS 19 EXTERNAL AREAS 19 RAINWATER SOAKAWAY 21 LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION COUNCIL TAX SCHEDULE OF TEST CERTIFICATES SCHEDULE OF MATERIALS NOTE The information contained in this document is f
10. appliances in that circuit re set the RCD and MCB then switch back on each appliance until the defective appliance is found Over filling kettles irons etc can cause this type of fault N B It is important to ensure that the bulbs used in light fittings do not exceed the rating for that fitting NOTE Electricity is dangerous and can kill If you are unsure of any aspect of your electrical installation please consult a qualified electrical contractor SMOKE amp HEAT DETECTORS Your house is fitted with smoke detectors in the ground and first floor halls and in the drawing room Also a heat detector may have been fitted in the kitchen These alarms are mains operated with battery back up and connected to bedroom lighting circuits The smoke detectors are extremely sensitive to smoke and dust particles of any kind The heat detector in the kitchen is less likely to cause false alarm problems as it is not responsive to any type of smoke or fumes only heat such as generated by a chip pan type fire but not from smoke caused by burning toast or similar If any of the detectors are activated you should check the property and if no reason is found it could be a nuisance alarm caused by cooking smoke reaching one of your smoke detectors or something similar If this occurs open a window to clear the smoke or dust and the alarm will cease To reset or to test the smoke and heat detectors follow the manufacturer s instru
11. avoid scratching surface of handles The mechanism of the handle should be lubricated once a year with a light oil Hinges and latches locks should be lubricated on a regular basis with WD40 or similar product WALL TILING Wall tiles and in particular the grout between tiles should be regularly cleaned using a proprietary tile grout cleaner in accordance with the manufacturer s instructions Grout should be inspected and any areas which become loose should be replaced as The sealant between the wall tiling and anv worktops should be inspected and replaced as necessarv SHOWER WALL PANELLING Laminate wall panelling should be cleaned bv using hot water and a mild detergent applied with soft cloths or soft nvlon brush Non scratch cleaners mav also be used On no account should scouring pads acid based toilet cleaners or limescale cleaners be used Wall panelling and shower enclosure trav should be dried off after use Abrasive or aggressive cleaning products should not be used as thev will damage the laminate surface of the panel The sealant around the base of the wall panel should be inspected and replaced as necessarv to prevent water ingress between the shower trav and the panelling FLOOR FINISHES Anv wooden flooring laid at the time of entrv will not be lifted and re laid as a result of any maintenance work requiring to be done Before laying vinyl or wooden overlay flooring to
12. ccess to the MVHR unit onlv and this is the only area of the attic that is designed for a person to stand on We have also fitted a Ramsay amp Sons Forfar Ltd DALO1 domestic aluminium loft ladder in your attic and this is intended for occasional use only by the maintenance engineer for accessing the MVHR unit in the attic space Please note that any person or engineer using the loft access ladder must ensure that the sliding catches on the side of the ladder are fully closed before using the ladder and that the catches are also all fully closed before pushing the ladder back up into the attic Stand to one side when pulling the ladder down or pushing the ladder back up and use only the aluminium pole provided for this task CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS External walls The house external walls comprise a 100mm thick block work with render finish or a facing block outer leaf 50mm wide cavity and EcoWall timber framed kit inner leaf The timber framed inner leaf comprises a reflective breather membrane on the cavity side on a 9mm sheathing board on 140mm thick load bearing timber studs at maximum 600mm centres with 140mm thick mineral wool insulation FrameTherm 35 between the studs 30mm PIR insulation fitted to the inside of the studs and a reflective vapour control layer fitted on the inside face of the PIR insulation On the inside of the timber kit there is a 38mm timber framed service void and
13. ce hours RADIATOR SAFETY PRECAUTIONS Users should ensure that those who may come into close proximity to hot radiators are aware of the risks of burns Users should take any necessary steps to minimise the risks of burns from hot radiators for example where there are very young children in the room Where applicable consideration should be given to placing guards in front of the radiators or reducing the temperature of individual radiators by turning the thermostatic radiator valve to a low setting Radiators are heavy items and are securely fastened to the wall on installation with appropriate fasteners to secure the radiator bracket and suit construction of the wall Decorative covers such as the decorative perforated MDF or timber covers that you can purchase from DIY stores will significantly reduce the output of a radiator and thermostatic radiator valves should not be fitted inside these radiator covers as this will stop the valves from working efficiently These covers are not recommended as they will by consequence impede an individual room s heat requirement which your new heating system has been carefully designed to provide The only exception to this would be the comments above regarding safety of young children if you do need to fit a radiator cover for this purpose then you should use one of the metal mesh type covers similar to a fire place guard which will not impede the flow of heat from your radiator in
14. cleaner following the manufacturer s instructions or a solution of soapy water Glass can be easily scratched therefore ensure heavy grime or dirt is removed carefully using soapy water uPVC frames should be cleaned every 3 months with a soap and water solution A non abrasive proprietary cleaner suitable for plastic may be used for more stubborn blemishes following the manufacturer s instructions Avoid using solvent based or abrasive cleaners as these will damage the uPVC frames or glass Please refer to the CMS Operating and Maintenance Manual contained within vour Handover Pack for more information including recommendations on lubricating and general maintenance Notes regarding glass coatings To comply with current building regulations all double glazed units installed in your home will have a low emissivity coating Low emissivity Low e glazing is a vital component of an energy efficient window or French door It has a surface coating that allows short wavelength heat from the winter sun to enter your home through the glazing while reflecting back into the room the long wavelength heating produced by your heating system This reduces heating costs and minimises internal condensation Please note that this Low e coating has considerable advantages but you should be aware that there are some minor features due to the coating of the glass which you can see in some or all of the following ways As a tint in t
15. concrete floors the moisture content should be checked as it can affect the flooring and if required treated in accordance with the flooring supplier s recommendations A self levelling screed should also be applied to concrete floors prior to laying any vinyl or overlay type floorings in accordance with the flooring suppliers recommendations Chipboard flooring should be prepared in accordance with manufacturer s recommendations prior to fitting of vinyls wooden overlays or ceramic floor tiles ROOF SPACE The attic space has not been designed to allow for storage Do not use the attic space for storage Flooring the roof space and using it for storage or using the small floored walkway area which is for maintenance access to the mechanical ventilation heat recovery unit located in the attic for storage may cause deflection in the roof structure The attic has mineral wool insulation between and over ceiling joists This insulation can cause skin irritation If handling the insulation it is recommended that protective clothing be worn Care should also be taken if entering the attic the ceiling plasterboard between the joists will not support your weight and there may be service pipes MVHR ventilation ducts and cables hidden by the insulation that you can damage by inadvertently stepping on them It is advised that you do not enter the attic space We have installed a platform in vour attic which is for a
16. ctions as enclosed in your Handover Pack The back up batteries should be changed as recommended by the manufacturer and an intermittent beep normally indicates that the battery needs to be replaced EXTERNAL DOORS All ironmongery should be cleaned on a regular basis using warm soapy water Do not use abrasive or corrosive material to clean the ironmongery as this will damage the finish to handles letter plate eye viewer chain and rain deflectors Glazing can be cleaned with warm soapy water avoid using anything which may scratch the glass The multi point locking system should be lubricated with WD40 or a similar product on a regular basis to ensure the smooth operating capabilities of the cylinder handle and the locking mechanism The weather sill at the base of the door should be kept clear of debris to allow the drainage holes to function The rubber gaskets in the sill and door frame should also be checked periodically for damage and replaced as required Operating Garage Doors It is important to lubricate the mechanism of your up and over garage door regularly to ensure smooth trouble free operation Always remember to open and close the door from the centre and not from either side Please refer to the garage door instructions for more information INTERNAL DOORS Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Care should be taken to
17. d be cleaned in accordance with the manufacturer s instructions which are enclosed in your Handover Pack The manufacturer of the bath recommends the use of an anti slip mat when a shower is installed over the bath Thermostatic mixing valve A thermostatic mixing valve to limit the hot water temperature at the bath tap to a maximum of 46 C is fitted below the bath It is recommended that initial temperature checks are carried out six weeks after occupation of the property and then an annual check is to be carried out to test the water temperature to ensure the maximum limit of 46 C is not exceeded Hot Water Temperature kitchen sinks and wash hand basins The hot water from your kitchen sink taps and wash hand basins can be very hot depending upon the boiler settings The hot water can initially have a low temperature as cooler water sitting in the pipes is discharged but can then become hot suddenly Appropriate care should be taken to avoid risks of scalding KITCHENS Kitchen Appliances Sink Units and Worktops Refer to the manufacturer s instructions for operating and cleaning of kitchen appliances sinks units and worktops these are enclosed in your Handover Pack Cooker Hood Please note that the kitchen cooker hood has been installed for use in the recirculation mode and a special charcoal filter has been fitted This charcoal filter normally requires changing after every three four months or more frequently i
18. emperature normallv this can be set between 12 and 16 C Please refer to the manufacturer s instructions in your handover pack for further instructions Thermostatic Radiator Valves Thermostatic Radiator Valves TRV s are fitted for comfort control i e 1 low level heat 5 maximum level heat They are fitted to all radiators except radiators in rooms where there is a room thermostat They are essential to the full efficiency of your heating system and allow you to lower temperatures in unoccupied rooms thus reducing heating costs TRV s sense room temperature changes in individual rooms and adjust the flow of heated water through the radiators to maintain the desired temperature Depending on level of comfort required 2 3 should be selected Please refer to the manufacturer s instructions in your Handover Pack for full details Frost thermostat only fitted where boilers are located in garage In severe weather conditions the frost thermostat can override the time clock and start up the heating system to prevent frost damage to the boiler and pipe work Central Heating Should your central heating or hot water fail to work please ensure that all of the procedures laid out in the boiler manufacturer s literature are followed Failure to do this may result in a charge being made for an unnecessary call out Bleeding of Radiators This should not be required with a sealed system However radiators feeling warm but cold
19. erefore you do not have trickle vents installed in your windows The MVHR system will be working continuously to assist in the drying out of your new home it is designed to run continuously and we recommend that it is not switched off by the homeowner However many of the points in NHBC guide are still good practice and we recommend that they are complied with The following are general guidelines for your information To deal with condensation take these two steps 1 Produce less moisture Ordinary daily activities produce a lot of moisture very quickly Cooking To reduce the amount of moisture in the kitchen cover pans and do not leave kettles boiling open a window to allow excessive amounts of steam to be ventilated to the outside Washing clothes Put washing outdoors to dry if you can Alternatively please put washing in the bathroom with the door closed and the window open and activate the boost function on your MVHR ventilation system If you have a tumble dryer ventilate it to the outside unless it is the self condensing type D I Y kits are available for this 2 Ventilate to remove moisture You can ventilate your home without making draughts Some ventilation is required to expel the moisture which is produced all the time mostly just by normal breathing Your MVHR ventilation system will remove normal amounts of moisture but in extreme circumstances it is recommended that particularly while running
20. eties contain a concentration of acid which can permanently affect the appearance of the wall materials A power washer should not be used as it can damage mortar joints and the wall materials if used incorrectly Our advice is that vou let the weather deal with external efflorescence If efflorescence occurs on internal concrete floors or other such areas then it too can be removed by brushing with a non metallic brush and then removing the deposits with a vacuum cleaner Internally occurring efflorescence should disappear quicker after brushing and vacuuming than external efflorescence as the home is dried out by the heating Should persistent efflorescence occur internally which does not disappear after removing it by the methods described above then please contact Scotia for further advice FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE Wall fixings for pictures mirrors etc must be of the appropriate type for the type of walls described above Be very careful if nailing or drilling into walls ceilings or floors to avoid contact with any pipes or electric cables which may lie hidden behind the surface We recommend that you use a services detector cable detector before drilling or nailing it can reduce the risk of serious injury If using power tools to install a fixing you should always use a R C D residual current device You should also always check for pipes and cables before drilling or nailing
21. f used more than 3 hours a day Replacement charcoal filters are available from on line retailers Please refer to the instruction manual for your cooker hood which is contained in your Handover Pack for more details and for other important operating and maintenance information for your cooker hood Connecting Appliances where applicable When fitting a dishwasher or washing machine please ensure the blanked end of the waste pipe tee piece has been removed Note this is not applicable where a standing waste pipe has been provided Please also ensure that the water supplies and wastes are securelv connected to the pipework MVHR VENTILATION SVSTEM Vour home has been fitted with a MVHR mechanical ventilation with heat recoverv system This MVHR system has significant benefits over the older traditional method of providing ventilation to a home A traditional system uses individual bathroom extract fans and trickle vents through the heads of windows or fresh air inlets through the walls or roofs of a house The modern MVHR system uses a concealed duct system connected to a mechanical ventilation unit located in the attic space This system draws warm moist air from rooms such as bathrooms kitchens and en suites and passes it through a heat exchanger to remove the heat before venting the stale moist air to the outside At the same time the unit also draws cool fresh air in from the outside and passes it through the
22. g Switch This switch will be found on the wall next to the boiler in the garage This switch is to isolate the electrical supply to the boiler and should be left on at all times Only use this switch if a fault develops on the boiler Programmable Room Thermostats Your home has a 2 zone heating system which gives you more flexibility with your heating than in a traditional one zone heating system One zone covers the heating to your first floor bedrooms and bedroom en suite and the programmable room thermostat for this is located on the wall in your master bedroom The other zone covers the drawing room dining kitchen utility ground floor toilet ground and first floor halls and bathroom as applicable to your house and the programmable room thermostat for this is located on the wall in the ground floor hall The programmable room thermostats control the boiler telling it when you require central heating and hot water The programmer has the facility to give several on off Rev 4 10 09 13 times Temperatures can also be selected for each on off time When the heating is selected on the svstem it will operate until the set temperature is achieved The temperature is measured in the hallwav bv the remote temperature sensor When the svstem is selected off the boiler will not operate unless the temperature in the hallwav or master bedroom drops below the setback temperature selected Vou can select vour minimum desired house t
23. he glass As a haze when viewing through the glass at some angles and in some lighting conditions Bv the appearance of condensation on the outside of the glass under certain weather conditions which is positive proof that the glass is preventing heat loss from vour house There mav be minor blemishes visible arising from the coating process and the tint mav also change between individual double glazed units if the units are made from different batches of glass These are not detrimental to the functioning of the unit and are not a defect Please note that if vou are replacing anv of vour double glazed units in the future vou should ensure that vour glazier uses low emissivitv glass in vour windows Note regarding glass specifications In addition to the note regarding Low e coatings above vou should also be aware that certain windows mav have either laminated or toughened safetv glass installed Also vou mav have acoustic rated double glazed units fitted Anv future replacement glazing units should be to the same specifications as originally fitted Any competent glazier will be able to identify the glazing specification used and you should ensure that lower specifications are not used OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION The Consumer Control unit for your property is located in the garage it contains labelled main isolator RCDs and circuit breakers or trip switches This is a device that control
24. heat exchanger which warms it with the energy taken out of the moist air before sending it to the living rooms and bedrooms This means that the heat energy which would be lost in a traditional system is collected and used to help keep your home warm helping to make your home run more efficiently The MVHR system also automatically reduces excessive moisture in the air and provides better air quality by filtering the fresh air to help remove microscopic particles It also operates very quietly and because there are no trickle vents in the windows minimises the possibility of any nuisance noise from the external environment around your home The system installed in your home comprises a Vent Axia Sentinel Kinetic BH mechanical ventilation with heat recovery unit installed in your attic which incorporates a summer bypass and an integral built in humidistat A wired remote controller has also been installed which duplicates all of the features of the control panel on the unit in the attic allowing commissioning diagnosis and user control functions to be made without having to enter the attic space The Sentinel Kinetic BH is also fitted with a Summer by pass which allows energy free heating and cooling when the ambient temperature allows More details of this feature and all of the other features of this system can be found in the instructions contained in your hand over pack Please note that this ventilation system is designed to run conti
25. licable to all properties Glidden Contract Matt Emulsion Dulux Eggshell Dulux Decorator Centre Dulux Decorator Centre Scotia Homes Limited 01224 573044 01224 573044 Balmacassie Ellon AB41 8QR e Tel 01358 722441 e Fax 01358 723499 Kingsmuir Forfar DD8 2NS e Tel 01307 466161 e Fax 01307 467952 Email info scotia homes co uk e www scotia homes co uk
26. lus going into the attenuation manhole where it is stored and slowly released into the Scottish Water sewer system in a controlled manner We recommend that the attenuation manhole be inspected at least annually by a competent tradesman and cleaned out to remove any build up of silt Failure to carry this out may result in the attenuation manhole filling up with silt or debris and rainwater backing up in the drains The rainwater from the other plots postal addresses in this development is attenuated in a large communal soakaway system located in the corner of the site and they do not have individual attenuation manholes in the front gardens If you decide to install a water butt to one or more of your rainwater downpipes please ensure that you also fit an over flow back into the rainwater downpipe to avoid the water butt over flowing and causing flooding and that any water butts are located in accordance with any relevant Deed of Conditions Kits for water butt overflows are available in any good garden centre LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION The development has been planned to incorporate the required storage stances for wheeled bins and routes for collection vehicles The responsibility for organising a wheeled bin with the local council Aberdeen City Council for Burnside Dyce is your own and you may have already done so if not please utilise the contact details for the council below Should you have any q
27. nuously it should not be switched off In the event of a power cut the system will shut down but it retains its memory of the settings and after the power is restored it does not need to be re set Also please note that home owners can open windows if you want to the MVHR will still recover heat from the exhaust air The ventilation system has been set up balanced and commissioned to ensure that it is running efficiently We recommend that you do not attempt to make any changes to how the system is set up and that with the exception of the day to day user functions only a qualified engineer should carry out the yearly maintenance or any future balancing or system alteration works More information on the ventilation system can be found in the operation and monitoring instructions contained in your handover pack Please read these 9 instructions carefully and in particular the section regarding maintenance the MVHR units require regular maintenance to ensure their continuing smooth operation VENTILATION AND AVOIDING CONDENSATION Condensation will be a problem in all new houses if adequate background heating and ventilation is not used All new homes need running in and we recommend that you read carefully the section within the NHBC booklet GUIDE TO YOUR NEW HOME Reducing Condensation When reading this section of the NHBC guide remember that your home has a MVHR ventilation system see above and th
28. oors panel smooth mid amp Windows weight 01224 682229 External Doors Smith amp Frater Ltd International Doors GRP Doorsets amp Windows 01224 682229 Skirtings amp Facings MDF ogee Fleming Buildbase 01224 258200 Ironmongery Heritage Windsor Williams Chrome Ironmongery 01224 644441 Kitchen Units amp Worktops Plots 35 41 68 71 Direct Line Duropal James Laing amp Son Or Or DM Design DM Design Cumbernauld 01467 620311 Or 01236 739200 Kitchen Appliances Plots 66 67 42 49 Various James Laing amp Son Or Or DM Design DM Design Cumbernauld 01467 620311 Or 01236 739200 Sanitaryware Ideal Standard Alto Plumbline basin and semi pedestal Ideal Standard Ventuno bath 01224 898895 Bristan Vegas Plumbline Minimalist mono bloc sink mixer kitchen Carron Fairline high nech chrome pillar taps utility Bristan Prism basin mixers and Bristan Prism mono bath filler Shower Valve Shower Head amp Rail Bristan Prism Plumbline Thermostatic Shower Valve CP Bristan Quadrant Plumbline Shower Kit CP Ref kit2c CP 01224 898895 01224 898895 Shower tray Just altracast shower Plumbline tray 01224 898895 Shower screen door Ideal Standard Plumbline Svnergv screen chrome clear glass 01224 898895 Bath Screen Novellini Aurora 3 Plumbline 01224 898895 Paving Slabs Grev Riven bv Concrete P
29. or our standard House Types and may not cover specific variations requested by you OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING HOT WATER AND COLD WATER SVSTEMS Introduction Vour home has been fitted with a gas fired heating svstem serving radiators and a domestic hot water supplv The gas fired boiler is located in the garage and vou will find the operating and maintenance instructions for the boiler in vour handover pack If after referring to the user information on boiler controls in the boiler instruction manual vou are unable to find the answers to anv boiler problems the problem is an emergencv and has arisen during the first 24 months after vour legal date of entrv to the house then please contact HomeServe please see section on HomeServe below for more details If the fault is not an emergency as described in the HomeServe cover summary then please contact Scotia during normal office hours You are responsible for the annual maintenance and servicing of the boiler this should be arranged through any reputable Gas Safe registered plumbing and heating contractor Heating and Domestic Hot Water Controls The system has the following controls 1 Boiler isolating switch 2 Programmable Room Thermostats 2 are provided located in the master bedroom and in the downstairs hall 3 Thermostatic radiator valves to radiators except on the by pass radiator s 4 Frost thermostat Boiler Isolatin
30. outlets at the same time has drawbacks for larger properties To overcome this a svstem boiler with a big tvpicallv 200 litre hot water cvlinder is traditionallv used in larger houses However the Alpha Flow Smart Svstem overcomes the problems of a combination boiler and provides the same accessibilitv to hot water as a svstem boiler with a hot water cvlinder but in a space saving and efficient package Please note that to obtain the maximum benefit both the thermal store and the gas saver flue must be switched on turning them off will mean that vou will lose the efficiencv benefits and the available volume of hot water will be significantiv reduced A full explanation of how the svstem has been installed and should be serviced is included in the installation and servicing instructions The operation of the boiler is also fullv explained in the enclosed boiler user instructions A copv of the user manual installation 8 service instructions inspection commissioning and service record logbooks for the svstem are enclosed with vour handover pack An annual gas service of the boiler and inspection maintenance of the associated equipment in accordance with the above instructions is required to be carried out bv Gas Safe registered personnel Failure to carrv this out will invalidate the manufacturer s and NHBC warranties GAS SYSTEM Never obstruct gas boiler flue outlets or ventilation if provided to the boiler Never
31. r avoiding need for meter readings and estimated bills and showing you exactly how much energy you are using both at present or last week or year You will find an explanatory brochure in your Handover File explaining how to use the smart energy meter and smart energy display The Gas meter is located in an external semi concealed ground meter box EXTERNAL AREAS Manholes give access to the drains usually where branches join together do not obstruct or cover them with soil You may need to provide access to them quickly if there is a blockage Please note that there are live underground services cables in the ground around your house Great care MUST be taken if digging or carrying out excavation work in the vicinity of live underground cable routes Underground cables may be found just below the surface although they are normally laid between 0 45m to 1 0m deep from the surface Reduced depth may result from ground disturbance after laying or because the cable had to be laid over an underground obstruction Even shallow excavations e g for post holing and fencing work or for garden features such as ponds may be a source of danger If you do uncover a cable during excavation work ALWAYS assume it is live If in any doubt contact a qualified person to seek advice before carrying out excavation work Garden and Exterior Maintenance Caring for your garden Caring for the grass including trees and shrubs where they
32. rass roots grow into the underlying soil the turf is prone to drying out and shrinking This can leave unsightly gaps Light rain is often not enough to sufficiently water the turf and underlying soil The best way to irrigate your garden is by using an oscillating sprinkler If your property has metered water you may be put off by the cost of using a sprinkler but it is likely to be much more costly to rectify problems caused by drying out Trees and shrubs also need copious watering after planting As with turf the roots have not yet grown into the surrounding soil and can only pick up moisture from a very limited area Planning permission for planting schemes usually requires that planting shown on the approved plans is maintained or replaced for a specified period of time This obligation is passed on to you once you take up ownership of the property Scotia does not replace turf trees or shrubs that have failed due to a lack of watering Damage Walking on turf before it has properly settled in can cause considerable damage Dents and hollows made on new turf will not disappear and are often difficult to repair It usually takes about a month to become firm enough to walk on but this can vary according to weather and soil conditions If you are installing or removing a sprinkler use wide boards to spread your weight and minimise damage Mowing it is recommended that you do not mow the turf for at least the first week after moving in Let i
33. roducts Concrete Products 01592 261326 Rev 4 10 09 13 Kirkcaldv Roof Tiles Marley Edgemere colour dark grey Marley 0870 5626400 Basecourse Stone Grey Fair Faced Grey Chamfered Blocks Fyfestone Masterbock 01467 651000 Feature Stone Panels where applicable coursin Cast Stone Dressings window cills feature lintols door canopies and string courses Masonry Paint to cast stone dressings Fyfestone Elite split faced colour slate P38 in random Plain Grey Smooth Precast concrete Keim mineral paint colour grey Fyfestone Masterbock Inverurie Precast Keim Mineral Paints 01467 651000 01467 624367 01952 231250 Roughcast Dry Dash Tuscan chips on a white background Rowebb 01651 842016 Gutters amp Downpipe colour black 626497 Whole house ventilation system Marley Deepflow Vent Axia sentinel Kinetic BH mechanical ventilation with heat recover unit Drain Centre Holland House 01224 01224 638129 Switches amp Sockets M E M Holland House 01224 638129 Central Heating Hot Water System Alpha Flow Smart System 50 William Wilson 01224 335328 Radiators Myson Premier HE William Wilson 01224 335328 Radiator Valves Danfoss RASC2 15mm Valve Pack 013G600500 William Wilson 01224 335328 Paint to Walls Paint to skirtings etc Not all items may be app
34. s the electricity supply to your home splitting the incoming electric supply into various electrical circuits around your home The consumer control unit contains Main Switch RCBOs Residential Current circuit Breaker with Overload protection RCD Residual Current Device and MCBs Miniature Circuit Breakers The main switch is normally ON In order to isolate all supplies switch to OFF There are two RCDs in your consumer unit Each RCD protects a section of the consumer unit They are designed to trip when there is an electrical leakage to earth thereby giving protection to personnel An RCD would normally trip before an MCB These circuit breakers and RCDs are all designed to trip if there is a fault in a circuit or if a faulty appliance is switched on This helps to prevent serious accidents that may result in damage and injury Under fault conditions these will be in the tripped position IF AN ELECTRICAL CIRCUIT FAILS A circuit may trip OFF If this happens you should follow the procedure set out below 1 Check with the aid of a torch whether the RCD mid position or MCB fully down is in the OFF position 2 Switch RCD press down then push to the fully up position or MCB to ON position 3 If the RCD does not re set switch off all the MCBs re set the RCD then switch on each MCB individually until the faulty circuit is identified 4 To identify the cause of the fault switch off all
35. safety recommendations Always use the right tools for the job and use them in accordance with their instructions If you intend to work at height please be aware of the risks involved Try to avoid working at height if at all possible but if you decide it is necessary then please make sure your ladder or stepladder is in good condition and securely held in place There is a large amount of information and recommendations available on the subject of working at height on the internet or in most good public libraries take the time to familiarise yourself with the risks and recommendations involved in working at height before carrying out the job Note that it is advisable to use a specialist if your roof requires maintenance work If there is risk involved try and avoid working alone Dispose of any surplus materials and waste according to the manufacturer s instructions adherence to Local Authority waste regulations and consideration for the environment Always keep a well stocked first aid kit Please also refer to your NHBC Guide To Your New Home for more information on maintenance METERS The Electric meter is located in the garage Please note that your new home has an electric smart meter installed which comes complete with a smart energy display This has several advantages over the traditional metering system including automatically sending accurate meter readings direct to your electricity provide
36. t grow to establish itself and make sure before mowing for the 20 first time that its roots have grown down into the soil below For the first cut leave the grass higher than normal and then gradually reduce the height in subsequent mowings until you reach the height you want Rotary Clothes Dryer If a rotary clothes dryer has been provided then please note that children should not play with this product it is recommended that when not in use it is folded and stored safely out of the reach of children Damp Proof Courses there are damp proof courses built into your external walls to prevent damp from the ground soaking up the outside walls These are normally approximately 150mm from the ground level around your house It is important that these damp proof courses are kept clear if you are carrying out any landscaping or ground works alongside your external walls then please ensure that you do not cover these damp proof courses or otherwise bridge them allowing damp to rise up past the damp proof course RAINWATER SOAKAWAY Further to the external area general notes above please note that a rainwater soakaway system comprising a filter trench and an attenuation manhole may have been provided within the front garden area of your house The houses which have this are plots 35 to 41 116 to 128 Burnside Road This allows the rainwater from your roof to be percolated into the sub soils of the plot with any surp
37. to the room Radiators should not normally be used for the mounting of clothes airers cat beds or other such fixtures The mounting brackets of the radiator are designed to support the weight of the radiator itself and water contents allowing for an adequate safety margin additional weight may compromise this margin and cause risk of failure leaks and potential hot water burns Appropriate facilities are required by Building Regulations for internal and or external drying facilities and these are provided please see Ventilation and avoiding condensation Radiator mounted airers and other devices may lead to excessive internal moisture and any chips damage caused to the radiator itself may compromise the protective coating and potentially lead to corrosion failure which may not be covered by warranties HEATING AND HOT WATER INSTALLATION Heating and hot water are provided by an ALPHA FLOW SMART SYSTEM 25 or 50 which comprises a wall mounted high efficiency condensing combination boiler Alpha InTec 34C with a gas saver flue gas heat recovery unit together with either a 25 or 50 litre thermal store For your information this system combines the efficiency of a combination or combi boiler with the convenience of having a store of hot water A traditional combination boiler system will only provide hot water when there is a demand but due to limits on its ability to supply large volumes of hot water to several
38. ts it can also occur on products such as precast window sills driveway paviors and paving slabs and also internally on concrete floors and areas of similar construction The efflorescence is caused by natural salts being drawn out of the wall materials while drying out and is quite normal It is neither harmful nor detrimental to the performance of the material and whilst it may look unsightly the majority usually disappears over time The advice given by most brick block cement and precast concrete manufacturers is that it is best dealt with by the combined effect of time and weather If efflorescence occurs externally on your home it is our policy to follow this advice and allow it to disappear naturally It will usually disappear within a few weeks washed away by normal rainfall This process may take some time to draw out and remove all of the natural salts causing the efflorescence however it should be apparent that each time the efflorescence appears it will be in decreasing amounts Whilst natural weathering is the preferred cure for external efflorescence if you wish where it is in a safely accessible location you can speed up the process by brushing down with a stiff non metallic brush not a wire brush making sure that the deposit does not enter the wall at a lower level Any remaining deposit can be removed or reduced using a minimum quantity of clean water We advise that you do not use any proprietary cleaning agents as some vari
39. ueries or need advice regarding Waste and Recycling perhaps for additional bins advice on special collections or waste collection calendars in vour area please contact the Aberdeen Citv Council Waste Team on 0845 6080919 or wasteaware aberdeencity gov uk http www aberdeencitv gov uk COUNCIL TAX The local authority will be aware of the new homes which are within your development with a responsibility for payment of council tax falling upon the new owner yourself The authority will have made a banding valuation for your own property type and will issue payment instructions and schedules accordingly Should you not receive confirmation of this from Aberdeen City Council or have any questions please contact their Revenues and Benefits team at Corporate Governance Business Hub 16 Third Floor West Marischal College Broad Street Aberdeen AB10 1AB Email counciltax aberdeencity gov uk Website http www aberdeencitv gov uk Fax 01224 346700 SCHEDULE OF TEST CERTIFICATES ALPHA FLOW SMART SYSTEM Installation and servicing instructions including service record are contained in your hand over pack SCHEDULE OF MATERIALS Item Description Supplied by Tel No Windows White uPVC side hung CMS Enviro casement windows Systems 01324 841398 French Doors White uPVC CMS Enviro Systems 01324 841398 Internal Doors Jeld Wen Arlington 6 International D
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