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RocketStor 6314A User Manual

1. Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Under this tab user can e Enable auto rebuilding e Enable rebuilding on error e Turn audible alarm on off e Set spin down time for idle disks e Restrict to localhost e Set rebuild priority e Change port number e Change WebGUI password 44 System Settings Enable auto rebuild default Enabled When a physical drive fails the controller will take the drive offline Once you re insert or replace the disk the controller will not automatically rebuild the array unless this option is enabled Enable continue rebuilding on error default Enabled When enabled the rebuilding process will ignore bad disk sectors and continue rebuilding until completion When rebuild is finished the data may be accessible but data inconsistency due to ignored bad sectors may cause problems in the future If this option is enabled HighPoint recommends user to check the event log for bad sectors Enable audible alarm default Enabled When a physical disk fails the controller will emit an audible sound signaling failure This option mutes the alarm Set Spin down Idle Disk minutes default Disabled When set physical drives will spin down a certain amount of time after disk activity ceases Only 10 20 30 60 120 180 240 minutes setting are available Restrict to localhost access default Ena
2. Step 8 For Windows Install RS6314A drivers and the HighPoint WebGUI Management Utility to access and manage your arrays For Mac RS6314A drivers are pre installed for Mac OSX 10 9 and later Earlier versions of Mac OSX may require driver installation LED Activity A quick convenient way for identifying a faulty drive or enclosure unit is to read the LED lights on the front panel Table 1 LED Activity Reference ED Location Faulty Disk Tray Top e When powered LED on the LED will be a STABLE BLUE e When disk is busy the LED will be BLINKING BLUE 10 Disk Tray Bottom LED Power LED Table 2 LED Status Information LED Status STABLE BLUE BLINKING BLUE RED When array is e When disk has a normal status problem LED LED will be will be SOLID UNLIT RED e When disk is under Rebuilding LED will be Blinking RED When enclosure is powered on LED will be SOLID BLUE Power LED will be UNLIT if not connected to a running host system Interpretation e Disk is detected and connection has been made e Enclosure is properly powered Disk is in use and performing I O activity such as e Rebuilding an array e Verifying data integrity e Transferring data e Turned Identify LED ON Disk communication failure potential causes e Disk is unplugged e Disk array is in critical condition e Disk array is in disabled condition e SMART detected disk failure 11 e Unit is powe
3. Physical Tab High Paint Technologies Inc Global View Logical Setting Event Recover Logout Help Controller Controller Information Devices Model Name RocketRAID 4520 SAS Controller EFI Version v1 1 Rescan Vendor HighPoint Technologies Inc Extended Information IOP Model B8RC9580 9580B2 CPU Temperature 48 C Board Temperature 38 C Power 3 3V Voltage 3 26V Power 2 5V Voltage 2 50V Power 1 8V Voltage 1 81V Power 1 5V Voltage 1 53V Power 1 0V Voltage 1 02V SDRAM Size 512 M Battery Installed Not Installed Firmware Version v1 7 0 0 SAS Address 500193c011030000 Update Firmware Select the blf file to update Firmware This process may take some time Choose File no file selected Submit HighPoint RAID Management 2 6 8 Copyright ec 1996 2015 HighPoint Technologies Inc All Rights Reserved The physical tab shows general and extended information about the controller you are using Information about the firmware BIOS and operating temperatures are all located here This information is useful for identifying what RAID controller model you have and to make sure you have the most updated version available The physical tab contains the following information e Controller Information e Extended Information e Update Firmware e Physical Devices Information Controller Information Lists the controller model name BIOS version and vendor e Model Name RocketRAID 4520 SAS Controller
4. E B E ERG a y WIN 29TTMF1A687 p 1 Computer gt g Disk drives A Display adapters tS Human Interface Devices Ca IDE ATA ATAPI controllers Keyboards A Mice and other pointing devices EE Monitors a Network adapters fa Other devices liz RAID Controller iy SM Bus Control Update Driver Software Disable Uninstall gt gt gt gt gt gt gt E i Software devices gt Storage controllers Scan for hardware changes jE System devices n Y Universal Serial Bus Gorreronre 5 When prompted select Browse my computer for driver software 6 Locate the driver files you downloaded and select them 7 Press next and follow the on screen instructions Windows has successfully updated your driver software Windows has finished installing the driver software for this device lt gt RocketRAID 4520 SAS Controller 8 Reboot 20 Uninstall Drivers To uninstall the drivers take the following steps For Mac Platform 4 Double click on HighPointlOP_Mac_106_ dmg Note File name subject to change make sure extension is dmg Double click on uninstall command A terminal window will pop up prompting you to type in your administrator password Type in your administrator password to allow uninstall Reboot Note The file is flagged as an unidentified developer file on OSX In order to open hold the Control key click the file then click open A system prompt will appear read the p
5. Note Rebuilding an array takes on average 2 hours per 1 Terabyte of disk capacity The process will scan through the entire disk even if you have very little used disk space Rebuild Interrupted Due to Bad Sectors If you are in the middle of rebuilding and it stops because of a disk sector error check in the Event Log there is an option to continue rebuilding on error 1 Log in to WebGUI 2 Click Setting tab 3 Under System Setting change Enable Continue Rebuilding on Error to Enabled This option will enable rebuilding to ignore bad sectors and attempt to make your data accessible 3 Critical array becomes disabled when disk removed You removed the wrong disk from a critical array now you have a disabled array and your data is inaccessible Shut down your PC Shut down the RS6314A Enclosure Place all the disks back to original configuration Boot up PC Eu N e Your array should be back to Critical status and you can identify the correct disk Disabled Condition If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled Disabled arrays are difficult to recover so it is important to fix any critical status as soon as possible To recover a disabled array using the Recover Tab will yield the best results To utilize the Recover tab you will need to insert the exact physical drives that are listed under the recover list How to recover from a Di
6. Reinserting the same disk should trigger rebuilding status since data on the disk would be recognized If you insert a new disk clicking add disk will give you the option to select that disk and add it to the array Disabled Status Logical Device Information Mame Type Capacity BlockSize SectorSize OS Name Status W RAID_5_ 0 RAIDS 9 00 TB 64k 51268 Disabled Maintenance Array Information RAID_5_0 Location Model E jDevice_1_1 m Capacity Max Free 1 1 Device_1_2 4 00 TBE 1 00 TB 1 2 E3Device_1_3 3 6 00 TE 3 00 TB 1 3 3 E Device_1_4 3 00 TE 0 00 GB 1 4 i 4 00 TB 1 00 TE A disabled status array means that your RAID level does not have enough disks to function e Your data will be inaccessible e Rebuilding will not trigger since RAID does not have enough parity data to rebuild upon Your options in Maintenance are e Delete e Unplug e Recover Delete will delete the array Unplug will take array offline making it safe to remove Recover will attempt to recover the array using the list from the recover tab Expanding an Existing Array Important It is recommended to Verify Rebuild your array before Expanding or Migrating Once you start an OCE ORLM procedure you can stop the process but it must be resumed until completion To add more capacity to your current configuration follow these steps 1 Log in WebGUI 41 W a aS Select desired controller from drop down menu on top left Click Logi
7. but DOES NOT allow you to create a single RAID array using all 24 drives Each RS6314A enclosure has its own RAID controller that detects only the 4 hard drives connected to it 12 Install and Update Drivers Drivers provide a way for your operating system to communicate with your new hardware Update to the latest driver to ensure you have the latest performance and stability updates Check if drivers are currently installed For Mac users Click on the Apple Icon Click About this Mac Click More Info Click System Report Select PCI Cards a e A IA 600 Mac Pro Y Hardware Gad A Type sir lactis Sle ATA AMD FirePro D300 Display Controller Yes Slot 1 Audio AMD FirePro D300 Display Controller Yes Slot 2 Bluetooth pci lb4b o235 AHCI Controller Thunderbolt 81 0 0 Camera RocketRAID 4520 545 Controller RAID Controller Thunderboltm158 0 0 Card Reader Diagnostics Disc Burning Ethernet Cards RocketRAID 4520 545 Controller Fibre Channel N RocketRAID 4520 SAS C ll re Name RocketRAID 4520 5 ontroller FireWire Type RAID Controller Graphics Displays Driver Installed Yes Hardware RAID Tunnel Compatible Yes Memory Pause Compatible Yes a Bus PCI Parallel SCSI Slot Thunderbolt 158 0 0 Power Vendor ID 0x1103 Printers Device ID 0x4520 SAS Subsystem Vendor ID Oxlb4b ia Subsystem ID Ox9580 SATA SATA Express Revision ID Ox00b2 SPI Link Width x4 Storage Link Speed 5 0 GT s Thunderbolt USB Figure 8 N
8. LED The LED for a failed disk will be a SOLID RED Promptly replace the disk with a new one and begin rebuilding Checking in the Event Log Some common disk failures will be logged under Events as e Disk bad sectors e Disk controller channel failed The controller assigns the disk numbers chronologically from bottom to top 94 Critical Condition When your disk is critical that means your array as a whole is still accessible but a disk or two is faulty depending on your RAID level is in danger of failing Unplugging disk that is part of an array Bad sector detected on a disk part of the array Unrecoverable data during rebuilding Defective port or cable interrupts rebuilding process Common scenarios for critical status To recover from this situation 1 Backup your existing data Identify which disk is faulty e You can refer to the LED lights on the enclosure e Refer to the WebGUI Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk e Array will rebuild automatically if you enable auto rebuild setting and you simply reseated the faulty disk Note Click Rescan if array still does not rebuild automatically 4 Once anew disk is added add the new disk into the critical array e Log in to WebGUI e Click Logical Tab e Click Maintenance gt Add disk gt select the appropriate disk 5 Rebuild should start automatically e If rebuild does not start click Rescan on the left hand panel
9. Physical Device Information Location Model Capacity Max Free E 1 1 WDC WD40EFRX 68WTONO WD WCC4ENSLV3U6 4 00TB 0 00 GB 1 2 WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A 6 00 TB 0 00 GB E 1 3 WDC WD30EFRX 68EUZNO WD WMC4N0ODCFMUT 3 00 TB 0 00 GB 1 4 WDC WD40EFRX 68WTONO WD WCC4EHYCFZXL 4 00 TB 0 00 GB HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The Logical tab is where you are edit delete and maintain your RAID configurations as well as adding drives to your spare pool The logical tab has the following settings e Create Array e Spare Pool e Logical Device e Rescan e Beeper Mute Creating an Array To create an array Log into the WebGUI Select the proper controller from the drop down on the top left Click Logical Click Create Array A W N e 33 An array is a collection of physical disks that will be seen as one virtual drive by your Operating System OS The RS6314A has a RocketRAID 4520 SATA SAS controller capable of creating the following array types _Controller 1 4520 Uigh Po at Technologies Inc Global View Physical Setting Recover Logout Help Create Array Create Array spare Pool Array Type JBOD Volume Logical Device Array Name Default Rescan o Initialization Method Keep Old Data Beeper Mute Cache Policy Write Back Block Size 54K Number of RAIDS member disks
10. Select All Location Model Capacity Max Free WDC WD40EFRX 1 1 G6BWTONO WD 4 00 TB 0 00 GB WCC4ENSLV2U6 WDC WD6OEFRX Es 1 2 68MYMN1 WD WX11D74RHV7A WDC WD30EFRX 3 1 3 68EUZNO WD WMCANODCFMUT WDC WD40EFRX E 1 4 GBWTONO WD WCC4EHYCFZXL Available Disks Capacity According to l the max free space on Maximum MB the selected disks DW Mode Disable Margin Enable special cache Adjust the larger marge will achive ploice for more stable performance but it will DW sequential write decrease the maximume write applications performance Disk Cache Policy Unchange HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved 34 Array Type JBOD Just a Bunch of Disks RAID 0 Striping RAID 1 Mirroring RAID 5 Rotating Parity bit RAID 1 0 Striping of Mirrored Drives RAID 6 Double Parity Bit Each RAID level has its pros and cons based on the application you use it for Note see RAID level Quick Reference Array Name the name that will be displayed in Logical Device Information Default RAID_ lt level gt _ lt array number gt Initialization Method Initialization of a disk sets all data bits to 0 essentially clearing all the data on the drive It is important to initialize disks since previous data physically stored on the drive may interfere with new data Keep Old Data This option skips the initialization pr
11. Tools click Create and format hard disk partitions e Alternatively you can search Disk Management in the start search bar Find the disk you wish to format Right Click and select New Simple Volume Follow the on screen instructions When finished you will notice the Unallocated space becomes your OS format NTES A uu N e ot ee Note Disks capacity that are shown in Disk Utility Mac and Disk Management Windows should be equivalent or nearly equivalent to your array shown in Logical Device Information If you created a 12 TB RAID 5 array using 4 disks you will see one 12 TB disk appear in your OS disk manager and not 4 disks Replacing a Failed Disk When a disk in your array fails it is important to get it replaced or rebuilt as soon as possible to prevent any data loss 1 There are 2 ways to locate a failed disk e Look at the front panel for the RED disk error LED to be LIT e Login to WebGUI and check the Logical Tab Once disk has been identified press the disk tray blue tab and slide the drive out Replace the failed drive with a new drive If auto rebuild is enabled the rebuild process should start immediately If auto rebuild is disabled click rescan on the left panel to initiate rebuilding uw A W N Rebuilding Your Array In order to rebuild your array the first step is to identify which physical disk is causing the error Identify a failed disk e Check Disk Tray LEDs e Check WebGUI Event Log Front Panel
12. downloaded click setup exe Compressed Folder Tools Home Share View Extract T lE GESLOGLG Hptiop_Windows_Miniport_w1 6 4 0 1312 16 Wing WHOL w Search Hptiop_Windows_Mini Lira Mame Type Compressed size Password Size E Desktop di 132 File folder Je Downloads Le x64 File folder Recent places Text Document Application No jE This PC 3 Follow the on screen instructions until prompted to reboot 17 Welcome to the hptiop 1 6 4 0 Setup Wizard This wizard will guide you through the installation of hptiop 1 6 4 0 It is recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue ia hptiop 1 6 4 0 Setup Installing Please wait while hptiop 1 6 4 0 is being installed Output folder C Program Files x86 HighPoint hptop x64 A reboot is needed for installation to complete Would you like to reboot now Mullsort Install System v2 46 18 4 After reboot check drivers are installed properly using device manager Tm Device Manager File Action View Help e mAH ala ls mbp gt a Audio inputs and outp Driver Details Events Resources gt gt Batteries gt EY Bluetooth gt jE Computer gt y Disk drives Driver Provider HighPaint gt EE Display adapters Driver Da
13. drivers follow the instructions below HighPoint Mac Drivers have file extension dmg make sure the file extension for the files you downloaded are the same 1 Obtain latest driver online at http www hptmac com series rs63 14a resources php 16 e Navigate to your specific HBA controller page Refer to How to View HBA Properties to find model name 2 Once downloaded locate the folder you downloaded the driver to and double click on the file named HighPointlOP_Mac_ dmg Note File name varies but extension is dmg 3 The file will be mounted onto the operating system click on HighPointIOP pkg located on your desktop 4 Follow the on screen instructions 5 Reboot computer 6 Make sure Driver Installed is Yes Y Hardware Driver Installed Slot ATA AMD FirePro D300 Display Controller Yes Slot 2 Audio AMD FirePro D300 Display Controller Yes Slot 1 Bluetooth pcilb4b 9235 AHCI Controller Yes Thunderbolt 81 0 0 Camera RocketRAID 4520 SAS Controller RAID Controller Yes Thunderbolt 158 0 0 Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory PCI Cards After reboot check system report again to confirm you have RocketRAID 4520 SAS Controller installed For Windows Platforms 1 Download the latest drivers from http www hptmac com series rs6314a resources php e For PC motherboards with Thunderbolt download the WHOL driver files 2 Once
14. for RAID O 5 and 6 e Only 1 RAID array you created can enable DV mode e DV mode only works when array status is normal DV Mode Disable Margin Enable special cacho Adjust the larger marge will achive ploice for more stable performance but it will DV sequential write decrease the maximume write applications performance a7 Margin 5 25 When DV mode is enabled you have the option to set the margin This percentage represents the amount of space the designated cache will hold before flushing the data onto the drive Increasing the margin will result in more stable performance but decrease the maximum write performance Alternatively you can change the margin anytime in Logical gt Maintenance for DV enabled array Capacity According to the max free space on Maximum the selected disks DW Mode Enable Margin Enable special cache Adjust the larger marge will achive ploice for more stable performance but it will DV sequential write decrease the maximume write applications performance Disk Cache Policy Unchange Create Adding Spare Disks Spare disks are physical disks that will immediately replace critical disks in an array WighPoint Technologies Inc Global View Physical Logical Setting Recover Logout Help Create Array Spare Pool Spare Pool Remove Spare Logical Device Available Disks Rescan O E Device_1_1 WDC WD40EFRX 68WTONO WD WCC4ENSLV3U6 Beepe
15. for RS6314A e EFI Version v1 1 as of 5 5 2015 e Vendor HighPoint Technologies Inc 29 Extended Information Gives you additional information concerning the HBA Host Bus Adapter in the enclosure e IOP Model IOP chip model number e CPU Temperature Displays computer temperature in Celcius C e Board Temperature Displays the board temperature in Celcius C e SDRAM Size SDRAM size of the HighPoint controller card e Battery Installed Battery Backup Unit Not Applicable for RS6314A e Firmware Version Firmware version of the HBA e SAS address the SAS address Update Firmware Allows you to update the controller BIOS through the WebGUI Updating BIOS Firmware Keeping the firmware up to date ensures that your RAID controller the latest compatibility and performance updates Firmware files have extension blf 1 Locate the latest firmware on our webpage at www highpoint tech com 2 Example firmware file will be in a zipped package with a naming convention such as RR4520_v1 6 3 0_xXxXxx Zip 3 Extract the contents of the file Read the readme if included to make sure you have the correct firmware for your HBA Note Your HBA name and properties can be found in the WebGUI gt Physical Tab Locate the proper firmware file eg 4520fw blf refer to the readme Click Choose File and browse to your firmware file Click Submit Reboot 3 e E Update Firmware Select the blf file to update Firmware This process
16. has been removed or experienced failure and user needs to reinsert disk or add a new disk Rebuilding The array is currently rebuilding Verifving The array is performing a data consistency check Array status will show verifying Disabled The array does not have enough disks to maintain the RAID level A disabled array is not accessible OCE ORLM Array is expanding its capacity or migrating to a different raid level Status will display Expanding Migrating OCE ORLM stopped The Expansion Migrating process has been stopped The status will display Need Expanding Migrating Critical OCE ORLM A disk member is lost during the OCE ORLM process Critical OCE ORLM rebuild The expanding migrating array requires a rebuild 99 Table 3 RAID Level Reference Table Type iain Min Usable Advantage Disadvantage Application ca space JBOD RAID 0 RAID 1 RAID 10 RAID 5 RAID 6 gt ust a bunch of disk Disk Striping Disk Mirroring Disk Mirroring followed by stripe Disk Striping with Rotating parity Disk Striping with dual rotating parity 100 100 67 94 50 88 Each drive can be accessed as a single volume Offers the highest performance Provides convenient low cost data redundancy for smaller systems and servers High read performance and medium write performance with data protection for up to 2 drive failures High read performance an
17. may take some time Choose File no file selected Submit Obtaining Physical Device Information 1 Log in to WebGUI 2 Click Physical 3 Click Devices located on the left panel 30 Controller 1 4520 Migh Point Technologies Inc Global View Logical Setting Event SHI Recover Logout Help Controller Physical Devices Information Devices ES Device 11 Model WDC WD4UEFRX 6BWTONO WD capacity Unplug Revision 80 00A80 Read Ahead Enabled Change Location 1 1 Write Cache Enabled Change Max Free 0 00 GB Status Legacy NCQ Enabled Change Serial Num WD WCC4ENSLV3U6 Identify LED ON OFF WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A WDC WD30EFRX 68EUZNO WD WMC4NODCFMUT WDC WD40EFRX 68WTONO WD Device 1 4 Model WCC4EHYCFZXL 4 00 TB Rescan Device 1 2 Model Capacity 6 00 TB Device 1 3 Model Capacity 3 00 TB Capacity 4 00 TB HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The following properties are part of the Physical Devices Information box under the physical tab e Model Model number of the physical drive e Capacity Total capacity of the physical drive e Revision HDD device firmware revision number e Read Ahead Enable Disable Disk read ahead e Location Device location example 1 2 states controller 1 slot 2 e Write Cache Enable Disable the disk write cache e Max Free space on disk that is not con
18. tech com PDF Compatibility_List RocketRAID_600_2700_3600_and_4500_Series_RAID_HBA_Ha rd_Drive_Compatiblity_List pdf Contacting Technical Support For any help and support submit a support ticket online at http www highpoint tech com websupport You may also call us during our regular business hours Monday Friday Excluding Holidays 9 AM to 6 PM Phone 408 240 6108 61
19. your recover list 1 Log in to WebGUI Click Recover Tab 3 Click Backup to File Note The file will be saved as hptrec rec 48 Reloading your Backup Recover List In the case that you cleared the recover list or it does not appear for any reason you can recover it if you saved the list beforehand To reload your recover list Log in to WebGUI Click Recover Tab Under Update Recover List click Browse BW N m Locate your previously saved hptrec rec file and select it Note loading a back up recover list will completely replace the current recover list 5 Click Submit Event Tab In the event tab you can see log entries associated with the HighPoint device The event log provides useful information when troubleshooting your set up In the event tab there are four options available e Download save the log file on your computer e Clear clears all log entries e Prev view previous log page e Next view next log page Event Log Icon Guide Icon Name 5 Information A Warning 49 Definition Includes general administrative tasks Create delete arrays Configuring spares Rebuilding arrays Configuring event notifications Configuring maintenance Alerts issued by the Host Adapter High temperatures e Sector errors e Communication errors e Verification errors Hardware related problems 3 Error e Hard disk failure e Broken errors e Memory failure The event view is a basic error loggi
20. 002 GB Configured Capacity 17002 GB Enclosure count Free Capacity 0 GB Physical Drive Legacy Disk RAID Count 5 Configured 100 0 HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved 27 The GUI Global view provides an overview of what each HighPoint controller card connected to your computer detects It is also the first page you see when logging in e Host Bus Adapter Properties e Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage if you have multiple HighPoint controllers connected Viewing HBA Properties 1 Log in to WebGUI 2 Select the proper controller from drop down on the top left 3 Click Global View HBA Properties e Host Adapter model the model name of the controller e Enclosure Count number of external enclosures detected e Physical drives number of drives seen by the controller e Legacy Disks number of Legacy disks connected Legacy disks are physical drives that have previous partitions stored on them Viewing Storage Properties 1 Log in to WebGUI 2 Select the controller from drop down menu on top left 3 Click Global View Storage Properties Total capacity the combined capacity of each physical disk connected to controller Configured capacity the amount of space used for creating arrays Free Capacity total amount of space unused 28
21. DC WD40EFRX 68WTONO WD WCECAEHYCEFZXL 4 00 TB 4 00 TB e Location which controller and port the drive is located in e Model model number of the drive connected e Capacity total capacity of the drive e Max Free total capacity that is not configured Rescan Clicking rescan will force drivers to report array status For any disk s you hot plug into the device do not click rescan until all physical drives are detected and appear under Logical Device Information Beeper Mute The controller emits a beeping sound whenever an e Array falls into critical status e Array falls into disabled status e You unplug a disk e Your disk fails due to bad sectors e SMART sensors anticipate drive failure 43 If device is currently beeping clicking Beeper Mute will mute the sound immediately Note This button does not permanently mute the alarm In order to permanently mute the alarm go to Setting gt Enable audible alarm gt Disabled Setting Tab Controller 1 4520 HighPotut Technologies Inc Global View Physical Logical Event SHI Recover Logout Help System System Setting Email Enable auto rebuild Disabled Enable Continue Rebuilding on error Disabled Enable audible alarm Disabled Set Spindown Idle Disk minutes Disabled 4 Restrict to localhost access Disable Set Rebuild Priority Mediu Port Number 7402 Submit Password Setting Password Confirm
22. HighPoint WebGUI management utility allows you to do several key things e Create and remove arrays e Monitor disk health e Update firmware and BIOS e Change enclosure settings e Troubleshoot faulty drives e View general system overview Tab Name Global View Physical Logical Setting Event SHI Storage Health Inspector Recover Logout Help Function View HBA Host Bus Adapter and Storage Properties View Additional Controller properties Update BIOS Firmware View disk properties Adjust selected disk behaviors Manage and create RAID arrays Adjust WebGUI controls settings Show WebGUI Event Log View and schedule S M A R T monitoring Revert to previously created arrays Logout of WebGUI Additional WebGUI documentation Online Web Support 24 Logging In HighPoint WebGUI You can reach the HighPoint WebGUI log in page either by e Double clicking on the HighPoint RAID Management icon created on your desktop e Opening your preferred web browser and typing http localhost 7402 in the address bar For the Windows WebGUI please use the default user name RAID and password hpt for log in For the Mac WebGUI it will log in without password needed Global View Physical Setting Event SHI Recover Logout Help Logical Device Information OS Name Status http localhost 7402 A A Dect the log in with dota pasaword Do you want A to set your own password now Cancel OK You can se
23. How to Install HighPoint WebGUI Setting Up the Hardware Important 1 Ensure that you have all items listed under Kit Contents 2 Verify and record the S N of the enclosure unit The technical support may ask for the S N of the enclosure unit Please record the S N of the unit The S N is located on the sticker on the bottom of the enclosure unit as below The S N has 13 characters and the S N format for the RocketStor 6314A is M3M E Setup the hardware Step 1 Plug in the power cord for your RS6314A Note To prevent physical drive damage keep the RS6314A oriented upright when in use Figure 5 Power Cord plugged into back panel Step 2 Plug one end of the Thunderbolt cable to either of the RS6314A ports and the other end to your computer s Thunderbolt port DA A241 Figure 6 Connect to either the right or left Thunderbolt port Step 3 Press then pull the blue tab on each disk tray to unlock and slide out each tray Step 4 Mount your hard drives onto each tray using the provided screws Note see HELP for a list of recommended hard drives Step 5 The disk trays have pre drilled holes compatible with 3 5 and 2 5 hard drive form factors SSD holes are drilled on the bottom of the disk tray 9 Step 6 Switch the power button on Figure 9 Power Button located on Back Panel figure shows enclosure switched ON Step 7 Make sure the power LED on the front of the enclosure is LIT
24. Monitors EF Network adapters Row F F F F F F Update Driver Software Disable Uninstall p ao Processors b Software devices t lt Storage controllers Scan for hardware changes p pi System devices Properties b E Universal Serial Bus coroner 15 e Click Properties then click the Driver Tab to find out the version installed General Driver Details Events Resources gt RocketRAID 4520 SAS Controller Driver Provider HighPoint Driver Date 222 2013 Driver Version 147422 Digital Signer HighPoint Technologies Inc Driver Details To view details about the driver files Update Driver To update the driver software for this device f the device fails after updating the driver roll back to the previously installed driver Dis Roll Back Driver Disable Disables the selected device Uninstall To uninstall the driver Advanced Figure 9 Driver version 1 4 74 22 version may vary Install Update Drivers on existing operating systems e For users that already have an operating system installed and want to use the RS6314A as a data array data storage device follow the instructions below e For users that wish to create a bootable array refer to Create a Bootable Array For Mac Platforms Drivers for RS6314A are already embedded in the latest Mac OSX 10 9 and later and installing drivers is unnecessary If you previously uninstalled the drivers or wish to update your current
25. O8 broadcast 192 168 1 255 nde options 1 lt PERFORMNUD gt media autoselect Status active For Windows users A W N e Open a command prompt window on the host computer Type ipconfig Look for the section that contains your network adapter information Take Note the IP address 26 Windows IF Configuration Ethernet adapter Ethernet 5 Media State Media disconnected Connection specific DNS Suffix Ethernet adapter Ethernet 4 Connection specific DNS Suffix Link local IPv6 Address IPu4 Address n Subnet Mask Default Gateway fe8B c0825 4b78 9cc1 238 7 17 192 168 1 143 205 255 255 8 192 168 1 1 Ethernet adapter Ethernet 3 Media State a a ew n Media disconnected Connection specific DNS Suffix Ethernet adapter Ethernet 2 Media State a a ee Media disconnected Connection specific DNS Suffix Note Make sure Restrict to localhost access is disabled in WebGUI Setting Refer to setting You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http IP address of host computer 7402 default port is 7402 Global Tab Controller 2 4520 HighPoint Technologies Inc Global View Physical Logical Setting Event SHI Recover Logout Help HBA Properties Storage Properties Host Adapter model RocketRAID 4520 SAS Controller Total Capacity 17
26. RocketStor 6314A User Manual Sept 25 2015 Revision v1 02 HighPoint Technologies Inc Copyright Copyright O 2015HighPointTechnologies Inc This document contains materials protected by International Copyright Laws All rights reserved No part of this manual may be reproduced transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies Inc Trademarks Companies and products mentioned in this manual are for identification purpose only Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners Backup your important data before using HighPoint s products and use at your own risk In no event shall HighPoint be liable for any loss of profits or for direct indirect special incidental or consequential damages arising from any defect or error in HighPoint s products or manuals Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint Notice Reasonable effort has been made to ensure that the information in this manual is accurate HighPoint assumes no liability for technical inaccuracies typographical or other errors contained herein Contents FTG TAG ciao eolica ooo opaco o cia tata naniawsesane E E D api e 6 AEE e E EE EE A E NE E E A E A 8 E Up EE A E a E E ia serenan ner acest 8 Installand Update ID EIVETS anosconiondon
27. avigate to Apple Icon gt About this Mac gt System Report gt PCI The RS6314A should be listed as RocketRAID 4520 SAS Controller and Driver Installed should say Yes HighPoint Mac drivers are embedded for OSX 10 9 and later For Windows users Install and verify motherboard Thunderbolt drivers are functional Click Start Click Control Panel Click Hardware and Sound Under Devices and Printer Click Device Manager wm ah QU De 14 6 Note Alternatively you can search Device Manager in your start menu search bar Search Setti NQ S Results for device manager Settings device manager x i Device Manager a Apps E View devices and printers Settings at Update device drivers 0 A Files Click the Storage controllers tab e If driver is installed it will show RocketRAID 4520 SAS Controller 4 4 gt Storage controllers gt Microsoft Storage Spaces Controller RocketRAID 4520545 Controller gt JE System devices Update Driver Software gt Universal Serial Bus controllers Dicabl Opens property sheet for the current selection Scan for hardware changes e If driver is not installed it will be located in Other devices as RAID Controller File Action View Help e E E oR 6 4 y WIN 29TTMF14687 p Mi Computer b ga Disk drives A Display adapters Os Human Interface Devices cg IDE ATA ATAPI controllers Keyboards FI Mice and other pointing devices E
28. ay Information RAID_5_0 Location Model t Max Free Device_1_1 1 1 1 1 00 TB 1 Write Back Change Cache Policy E Device_1_2 0 n 13 Change Margin 3 00 TB 1 3 nevica 4 O 0 00 GB 1 4 JBOD Volume ORLM 1 00 TB 39 A Normal Status Array has the following options e Delete e Unplug e Verify e Change Cache Policy e Change Margin e Rename e ORLM Delete deletes the selected RAID array Unplug powers off the selected RAID array Verify verifies the integrity of the RAID array Change Cache Policy Toggles between Write through and Write back cache Change Margin Adjust margin when DV mode is enabled Rename renames the RAID array OCE ORLM Online Capacity Expansion Online RAID Level Migration Critical Status Logical Device Information Mame Type Capacity BlockSize SectorSize OS Name Status WwW RAID5 O RAIDS 9 00 TB 64k 5126 HPT DISK 0_0 Critical Maintenance Array Information RAID_5_0 Delete Location Model Device_1_1 cit Max Free de C WDA Device_1_2 write Back oe 1 2 ti JpDevice_1_3 3 00 TB 1 3 WDC WD31 ice_1_4 goD Volume _ 0 00 GB E 1 4 DAL B 1 00TB A critical status array has all the normal status options except the following e The Array can no longer be renamed e Add disk replaces the verify disk option Once array status changes to critical the faulty disk will be taken offline and you can either e Reinsert the same disk e Insert new disk 40
29. bled Remote access to the controller will be restricted when enabled other users in your network will be unable to remotely log in to the WebGUI Rebuild Priority default Medium You can specify the amount of system resources you want to dedicate to rebuilding the array There are 5 levels of priority Lowest Low Medium High Highest Port Number default 7402 The default port that the HighPoint WebGUI listens on is 7402 You may change it to any open port Password Setting 45 Changing your WebGUI password Under Password Setting type your new password and confirm it then click submit Recovering your WebGUI password If you wish to revert to the default password hpt delete the file hptuser dat For Mac Users Open Terminal Type or navigate to cd usr share hpt Type rm hptuser dat to remove the file Reboot A W Ne For Windows Users Open file explorer Navigate to C Windows Delete hptuser dat Reboot E aT Email Setting The following topics are covered under email e SMTP Setting e Adding Recipients You can set the controller to send an email out to recipients of your choosing when certain events refer to Event Tab trigger SMTP settings SMTP Setting Enable Event Notification Server Address name or IP Mail From E mail address Login Name Password SMTP Port Support SSL ivf Change Setting To set up email alerts 1 Check the Enable Event No
30. c All Rights Reserved The Health Inspector Scheduler HIS enables you to schedule disk array checkups to ensure disks array are functioning optimally Creating a New Verify Task All arrays will appear under New Verify Task Log in to WebGUI Select the proper controller from the top left drop down Click SHI Click Schedule Select the array you want to schedule the verify task Type the name in Task Name entry box Choose whether you want to schedule e One time verify task on specific date YYYY MM DD at HH MM SS 24 hr clock e Ora specific schedule you can adjust based on Daily Weekly or Monthly options 8 Click Submit 9 Your entry will appear under Tasks List Note New Verify Task box only appears if you have normal status arrays If you have a critical array New Rebuild Task will replace New Verify Task A UA A 52 Initializing your Disks After your array is created the logical drive will be detected by your operating system OS But the drive is not accessible until after you initialize and format it to your corresponding OS filesystem For Mac Users When you insert a new drive or a drive with a different filesystem Mac OSX will prompt that the disk is not readable and that you must initialize it Clicking the initialize button will simply open up Disk Utility From there you can decide if you want to format your drives e When prompted click Initialize e You will now be take to Mac Disk Utility wher
31. cal Click Maintenance for the array you want to change e Select a different RAID level to Migrate e Select the same RAID level to Expand Array Information Important Record all the physical drives currently in array Click ORLM Select the physical drives you recorded earlier and the drives you want to add Click Submit Upon submission you will receive a prompt stating ORLM created successfully http localhost 7402 ORLM destination RAID 5 Array RAID_5_1 has been created successfully Disk 1 WDC WD2003FZ4EX 00274540 WD WMCSCODO1LOMK 1 1 Disk 2 WDC WD2003FZExX 00Z454A0 WD WMCSCODIRJUS 1 2 Disk 3 WDC WD60EFRX 68MYMN 1 WD WX11D74RH86K 1 3 Disk 4 WDC WD2003FZEX 00Z4540 WD WMC5CODOWZ56 1 4 OK The Logical Device Information will change status to migrating 42 Physical Device Information Controller 1 4520 AWighPoiut Technologies Inc Global View Physical Setting Event Recover Logout Help Create Array Logical Device Information Spare Pool Name Type Capacity BlockSize SectorSize OS Name Status Logical Device e RAID_5_0 RAID 5 6 00 TB 64k 5128 HPTDISKO_O Migrating 0 Maintenance Rescan Beeper Mute Y RAID_0_ 0 RAID O 9 00 TB 64k Migrating 0 Maintenance Location Model Capacity Max Free 1 1 WDC WD4DEFRX 68WTONO WD WCC4ENSLV3U6 4 00 TB 1 00 TB 1 2 WDC WDOG6OEFRX 6EMYMN1 WD WX11D74RHV7A 6 00 TB 3 00 TB 1 3 WDC WDS0EFRX 68EUZNO WD WMC4NODCFMUT 3 00 TB 0 00 GB 1 4 W
32. cnnccconnnonnnanoncccnonononnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 91 Utilizine the Health Inspector senedler enasna a 91 Crean a New Verily Task cs 52 Mda Vourn DISE Siles 93 Formats VOU DISKS AA AA A 93 Replace a Faded DA ES CR SO Se ee 94 BR PATE CLITA AQUEL ATI ii 94 Entical CONTO 55 Reburlding Interrupted Dueto Bad Sector cata io 9 Critical array disabled when you removed wrong diSk ccccconcnnnnnccccconnnnnonononnnnnananananarnononnnnnnos 96 Disabled CONGIMO Mess a d 56 Heads 57 WebGUI ICON GUIIde sodio aa a o aiia 38 RAID Level Reterenco TapE idilio iii 60 HighPoint Recommended List of Hard Drive iio added 61 Contacting Technical SUpport sensan onus nndcsavenadaaieveedcoauenadenaveandesavenadicdeens 61 Kit Contents e RS6314A Enclosure with 4 disk trays pre installed e Accessories Box e Screw bag including 2 sets of 18 screws for HDD SSD e Thunderbolt Cable e UL Power Cord e Quick Installation Guide for RS6314A For any damaged or missing items contact your reseller or submit a support ticket online at www highpoint tech com websupport Brushed aluminum housing Material Dimension 8 66 H x5 31 W x8 67 D Weight 9 46lb Advanced RAID Feature Configurable RAID Block Size up to 1MB Flash ROM for Upgradeable Firmware DV Mode Technology Storage Health Inspector Redundant RAID Configurations Bootable RAID Array EFI BIOS for Mac Platform Multiple RAID Partitions supported Onl
33. connected to the enclosure First drive is 6 TB second is 4 TB and third drive is 2 TB After creating a RAID level 5 using all three drives and maximum capacity The first drive will have 4 TB the second 2 TB and the third drive O TB free capacity The free capacity on the first and second drive can be used to create a separate array You may also choose how much space each array will take You can use the remaining space to create another array up to 4 arrays are supported Sector Size Default 512B Note For current operating systems this option is already implemented so changing it in the WebGUI is not necessary This option will set the sector size of your virtual drive and physical sector sizes on your physical disks will remain the same A sector is the smallest physical storage unit on a disk The default sector size is 512 B since it is the most common sector size in disks today 36 DV Mode This mode is specifically designed for video applications The default firmware cache policy provides balanced performance for standard applications such as workstations file servers and web servers But for DV mode a special cache firmware is implemented specifically for large sequential writing large I O requests such as video files Enabling DV mode will maintain the performance and consistency of transferring and processing video files There are several factors concerning DV mode to take note e DV mode only available
34. d medium write performance with data protection with a single drive failure High read performance and medium write performance with data protection in case of up to two drives failure 60 No fault tolerance failure of one drive results in complete data loss No fault tolerance failure of one drive in the array results in complete data lose Useable storage space is 50 of total available capacity Can handle 1 disk failure Useable storage capacity equals total capacity of all drives in the array minus two Not recommended for database applications that require frequent heavy write sessions Can handle 1 disk failure Not recommended for applications that require frequent heavy write sessions Backup Temporary file performance driven application Operating system backup and transaction database Fast database and application servers which need performance and data protection Data archives and ideal for application that require data protection Data archives and ideal for application that requires data protection HighPoint Recommended List of Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications Since not every hard drive in the market can be tested this list is meant to be a general guideline for selecting hard drives operating in a RAID environment Regular desktop grade drives are highly not recommended for RAID use http highpoint
35. e you will proceed to format the disk e See Formatting your Disks For Windows Users When you plug in a brand new disk or a disk that has been used before the OS will not be able to read from it and will prompt you to initialize the disk Initializing will map the disk in either MBR Master Boot Record or GPT GUID Partition Table depending on your needs The MBR partitioning scheme is limited to 2 TB so it is okay to use if your disk has a 2 TB Capacity or you want MBR bootable drive The GPT partitioning scheme is not limited to 2 TB and can span the entire capacity of the drive But older legacy motherboards may not support GPT partitioned drives to be bootable Formatting your Disks After initializing the disk to either MBR or GPT you have to format them to your respective OS filesystem For Mac users this can be done in the Disk Utility For Windows users this will show up in Disk Management The RAID array you created will show up in the menu For Mac Users When prompted click Initialize You will be taken to Disk Utility Select the disk you wish to initialize Click the Erase Tab Select the Format you want Mac OS Extended Journaled is recommended Click Erase oo O A I Formatting the disk will clear any previous data written on it so make sure to back up any important data on disk before proceeding For Windows Users 93 Click Start Go to Control Panel Click System and Security Under Administrative
36. ent log email 47 Recover Tab Controller 1 4520 oo WighPoint Technologies Inc Global View Physical Logical Setting Recover Logout Help Total items 0 valid tems 0 only valid items are displayed Backup To File Clear All Recover Array Update Recover List Select the rec file to update Recover List This process may take some time Choose File no file selected Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Previously created arrays will be stored under this tab Recovering an array from here will attempt to recover a disabled array and make it normal The Recover List will list all your previous and current created arrays Each entry will list the following properties e Array name e RAID level e Array Capacity e Time created YYYY MM DD HH MM SS 24 hr clock format e Location of physical drives e Model of physical drives Important When recovering an array it is important to note the location and model of each physical drive because you can only recover using those exact positions and drive model Backup your Recover List The recover list is a record of your previously created arrays containing the model and location information of your physical drives Recovering from the list could help bring a disabled array back to normal status for emergency data retrieval To backup
37. figured in an array e Status Normal disabled critical status of the disk e NCQ Enable Disable Native Command Queuing e Serial Number serial number of the physical disk e Identify LED On Off toggle the IDENTIFY RED on the front panel e Unplug Safely ejects selected disk Other methods of disk removal will trigger alarm if enabled 31 Disk properties that can be adjusted Read Ahead Enabling disk read ahead will speed up read operations by pre fetching data and loading it into RAM Write Cache Enabling write cache will speed up write operations NCO Native Command Queuing A setting that allows disks to queue up and reorder I O commands for maximum efficiency Identify LED The Disk tray LED lights on the front panel can be toggled ON or OFF Rescan Clicking rescan will immediately signal the controller to scan for any changes in the connection Clicking this button will also stop any alarm if currently ringing 32 Logical Tab Controller 1 4520 i oe WighPoint Technologies Inc Global View Physical Setting I Recover Logout Help Create Array Logical Device Information Spare Pool Name Type Capacity BlockSize SectorSize OS Name Status Device_1_1 Hard Disk 4 00 TB HPT DISK 0_3 Legacy Logical Device eS Device_1_2 Hard Disk 6 00 TB HPT DISK 0_2 Legacy Rescan 3 Device_1_3 Hard Disk 3 00 TB HPT DISK 0_1 Legacy Bee per Mute eS Device_1_4 Hard Disk 4 00 TB HPT DISK 0_0 Legacy
38. he top left 2 Click the SHI tab 3 Click SMART on desired disk 4 Click Disable Note Disabling SMART will prompt the Storage Health Inspector to change the disk status to Failed The alarm will not alert you when this setting is changed And any potential warnings due to S M A R T attribute technology will not Changing HDD Temperature Threshold To ensure hard disk temperatures remain cool enable SMART to monitor disk temperatures In SHI you can set a threshold so that the WebGUI or controller alarm if enabled can warn you when physical disks get too hot wm A W N me Log in to WebGUI Select the controller from the drop down on the top left Click SHI Type the desired hard disk temperature threshold F Click Set Utilizing the Health Inspector Scheduler 91 Migh Patut Technologies Inc Global View Physical ETILE Setting Recover Logout Help Tasks List Name Description testO Check all disks every week on Tuesday at 16 20 0 Delete O RAID_5_1 Task Name Occurs one time on 2015 5 5 atlo Jo o Occurs every la on Tuesday 12 at o o lo Schedule Start date 2015 5 5 C End date 2015 5 5 No end date Submit Health Inspector Scheduler Task Name Select a Schedule Daily Weekly _ Bi Weekly O Monthly Select a time Sunday a lo o o Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies In
39. ine Array Roaming Online RAID Level Migration ORLM Online Capacity Expansion OCE RAID Initialization Background Foreground Quick Global Hot Spare Disk support Automatic and configurable RAID Rebuilding Priority Disk Format compatible 512 512e 4Kn Larger than 2 TB Drive and RAID Array support Spin down Massive Arrays of Idle Disks support Native Command Queuing Write Back and Write Through Storage Monitoring and Management Suite Browser Based management tool Power Present Active Fail Email Alert Notification Buzzer beeping when failed drive or array occurs Operating System Window 2008 and Window 7 and later Driver embedded into Mac OS X 10 9 and later Power Supply AC INPUT 100 240V 5A 50 60Hz Operating Environment Temperature st 5 45 non operating 40 C 65 C Relative Humidity tie 8 90 RH Non condensing non operating 5 95 sre Non condensing Thunderbolt Connector Disk Present Active LED Disk Status LED AC Power IN Enclosure Power LED Power Switch Figure 1 RS6314A Front Panel yo Figure 4 Bottom View of disk tray SSD mount points are on the bottom Getting Started Thank you for purchasing HighPoint Technologies RocketStor 6314A You are only a few steps away from utilizing RAID storage using the industry s most affordable hardware RAID solution Main topics in this section include e Setting Up the Hardware e How to Update and Install Drivers e
40. inenit ninia aaaea A a E AEEA 14 Install Update Drivers on existing operating SysteMS occcccccccnccccnnononnnnnnnananonconnnnnnnnnnnnnnnnnnanaaannnes 16 Creating a Bootable Array Mac Only cccccconannnnnnonnnnnnncnccccnnoco conan no nnnnnn nr rr carr rr rr rana naco cn rra nc crac 22 Mstalins Pro Tal OUI WYO E E A E E AEE E EE A E E 22 INA eh MN ENED a Ua E E E E E EO 24 Logging In HighPoint WebGUl ooccccccnnncnnnccconnnonnnnnncccccncnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnnns 25 A PP PP E E 27 a 28 vien me Storage PEO Dee ni cis 28 E A A ee o E E 29 UPA OSONA 30 Obtaining Physical Device Information ccccmonccccnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrrnnnnnanrrrnnnnannnrnnnnanns 30 Lotical Taranto 33 CERCA Ena ATT rr ee casual 33 AO PAPES ES E are eee ree 38 Obtaining Logical Device Information mini cs 39 EXpPancuine dan DAS ATTIV aienea aT a EAEE A 41 e e A E E E E E 44 YS UI S o A eceuceeecs 45 Changing your WeDGUL PassWord arsana aiT ARE aAA AAR 46 Recovering your WebGUI DaSSWOLG ninsssiivonin iii niasin aat 46 E eU E E ES AE E E 46 RCO AND r E E E E EE ad a ta 48 Pac kups onr Recover and 48 Reloading your Backup Recover Lis Cin 49 en a E o P E E A E O T e E A AA A ET atveaeeteeetc 49 EVEnt LOS CON AA A E A AE A A E ee T EA 49 ns i HM boy ie e Heal OS DECOT ersinnen ES E Ea 50 Enabline S MAR MONTORO saienisi a Raa aAA Aa 50 Changing HDD Temperature Threshold cccccccnnn
41. ng tool built into the HighPoint WebGUI SHI Storage Health Inspector e S M A R T Attributes e HDD Temperature Threshold e Storage Health Inspector Scheduling The SHI outputs information collected using SMART Self Monitoring Analysis and Reporting Technology Hard Drive Technology The data provided on this tab helps you to anticipate any disk failures based on a variety of monitored hard disk properties Enabling SMART Monitoring Controller 1 4520 Migh Patat Technologies Inc Global View Physical Logical Setting Recover Logout Help Schedule Storage Health Inspector SHI Controller ID Device Serial Number RAID pak 00 Device Status Found amp Repaired WD WCC4ENSLV3U6 None None WD WX11D74RHV7A None None WD WMC4NODCFMUT None None WD WCC4EHYCF2ZXL None LOO None HDD Temperature Threshold Set harddisk temperature threshold F 140 Set HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved To access SMART attributes of an individual disk 1 Log in to WebGUI default user RAID password hpt 90 ul A W N Select the proper controller using the drop down menu on the top left Click the SHI tab Click SMART on the desired disk Click Enable to enable SMART monitoring Disabling SMART monitoring You have the option the disable SMART monitoring on each individual disk To disable 1 Select the proper controller using the drop down menu on t
42. occurs any data in the cache will be lost Write Through Data written to an array is directly written onto the disk meaning lower write performance for higher data availability Without cache acting as a buffer write performance will be noticeably slower but data loss due to power outages or other failures is significantly minimized 35 Block Size default 64K 16K 32K 64K 128K 256K 512K 1024K are the supported block sizes Adjusting the block size towards your disk usage can give some performance gain In a typical RAID configuration data of the virtual drive is striped or spread across the physical drives Having a smaller array block size will increase the likelihood of accessing all physical drives when processing large I O requests Multiple physical drives working in parallel increases the throughput meaning better performance For smaller I O requests 512 bytes to 4 kilobytes it is better to have each individual disks handle their own I O request improving the IOPS I O per second rather than having one tiny I O request being handled by multiple disks A block size of 64k is recommended because it strikes a balance between the two I O usage scenarios Capacity Default Maximum The total amount of space you want the RAID array to take up When creating RAID levels disk capacities are limited by the smallest disk An example of how disk capacities are limited by smallest disk You have 3 drives
43. ocess and all data on each physical disk of the array will be untouched Quick Init This option grants immediate access to the RAID array by skipping the initialization process but it will delete all data Note Skipping initialization is generally not recommended since residual data on disks may interfere with new data in the future Foreground The array initialization process will be set at high priority During this time array will be non accessible but initialization completion time will be shorter Background The array initialization process will have a lower priority During this time array will be accessible but initialization completion time will be longer Note 1 Initializing takes a significant amount of time approximately 2 hours per 1 TB Background and Foreground Initialization Fully initializing the array will completely zero out the data on the disks meaning the disk will be completely wiped and every bit on the disk will be set to 0 Foregoing initialization means the array will still be created and you can still write new data onto the array But when your array requires rebuilding residual data left behind may interfere with the process Cache Policy Default Write Back Write Back Any data written to the array will be stored as cache resulting in better I O performance at the risk of data failures due to power outages Data will be stored as cache before it is physically written to the disk when a power outage
44. oss Verifying The array is currently running a disk integrity check Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a critical state array Critical rebuild required The array has all disks but one disk requires rebuilding Disabled The icon represents a disabled array meaning more than one disk failed and the array is no longer accessible Initializing The array is initializing The two types of initialization is Foreground and Background See Initialization Uninitialized The array initialization process has been interrupted and the process is incomplete Not Initialized Disk is not initialized yet and needs to be initialized before use OCE ORLM Array is performing a OCE ORLM operation OCE ORLM has stopped The array expansion process has been stopped Legacy An existing file system has been detected on the disk These disk are classified as legacy drives Spare The device is a spare drive it will automatically replace any failed drive part of an array 98 SL XL 6 XL 8 8 amp amp 0 Normal The array status is normal Initializing The array is initializing either foreground or background initialization Initialization Stopped The initialization has been stopped Current status is uninitialized Critical Inconsistency Data in the array is inconsistent and needs to be rebuilt Critical missing disk A disk
45. r Mute Device_1_2 WDC WDGO0EFRX 68MYMN1 WD WX11D74RHV7A Device_1_3 WDC WD30EFRX 68EUZNO WD WMC4NODCFMUT Device_14 WDC WD40EFRX 68WTONO WD WCC4EHYCFZXL Add Spare 38 To add spare disks Log in WebGUI Click Logical Click Spare Pool Check the box for the disk you want as a spare from Available Disks Click Add Spare dl BR W N e Disks added to the spare pool will show under Spare Pool and can be removed by checking the disk checkbox from Spare Pool gt Click Remove Spare Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure Having this feature minimizes the chances of a data loss since it reduces the time an array is in critical status Obtaining Logical Device Information Logical device tab is the default page upon clicking the Logical tab of the WebGUI This page contains information about your RAID arrays and individual disks your system detects Logical Device Information Arrays you create and the properties associated with them will appear here Maintenance Once an array has been created you have the option maintain it Array Information Clicking on the maintenance button will show you the Array information box Different array statuses Normal critical disabled will change the options available to you Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status a RAID 5 0 RAIDS 9 00 TB 64k 5126 HPT DISK 0_0 Normal Maintenance Arr
46. red OFF UNLIT e Disk tray is empty Shutting Down the RS6314A The 6314A enclosure will automatically power down when your computer is turned off For turning off the 6314A safely without shutting down your PC take the following steps 1 Eject the drive from OSX e Right Click the drive and click Eject e Double click the drive and click the Eject button for the drive under devices 2 Check the front panel LED lights to make sure there is no disk I O activity 3 Switch the power switch on the back panel OFF O is pushed down or unplug the Thunderbolt cable Important Do not move or tilt the enclosure until disk activity has completely stopped to prevent physical damage of hard drives Daisy Chaining the RS6314A Daisy chaining means you are connecting multiple devices in a series in an effort to expand your storage without using more PC ports Up to 6 Thunderbolt devices can be daisy chained together Figure 7 Sample daisy chain configuration RS6328L connected to RS6314A connected to another RS6314A left to right 1 Plug in one end of Thunderbolt cable to your Mac and the other end to a RS6314A Thunderbolt port 2 Plug in one end of another Thunderbolt cable into the unused port and the other end of the cable into the next Thunderbolt device Note Wait at least 20 seconds for the device to be detected by the system Important Chaining SIX RS6314A enclosures DOES grant you access of up to 24 hard drives
47. rompt then click open For Windows Platform Open Windows Device Manager e Click Start e Click Control Panel e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar Click the Storage controllers tab Right click RocketRAID 4520 SAS Controller F lt gt Storage controllers 4 gt Microsoft Storage Spaces Controller RocketRAID 4520 SAS Controller p pl System devices Update Driver Software gt F Universal Serial Bus controllers Disable E Uninstall Opens property sheet for the current selection Scan for hardware changes Click Uninstall Reboot your PC for changes to take effect 21 Creating a Bootable Array Mac Only A bootable array differs from a data array simply from the fact that you install and boot your Operating system from the RAID array you created For Mac Users 1 You must have an existing installation of the Mac operating system installed 2 Set up the RS6314A normally by e See setting up the hardware e How to install the WebGUI e How to create an array 3 Once an array is created the logical volume can be seen by your operating system 4 Use a 3 party disk cloning tool to copy your bootable drive onto the logical drive you just created For Windows Users Booting from Windows is currently not supported on RS6314A Installing HighPoint WebGUI HighPoint Web RAID Management Sof
48. sabled Array 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click Recover Alternatively 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click delete 4 Click Recover Tab 5 Select the RAID configuration you want to recover 6 Click Recover Array The Recover tab will attempt to bring the array to normal status so data will be accessible Important If you are able to recover the disabled array back to normal status immediately back up the data Bad sectors may still be present on the physical drives which is why the status changed to disabled in the first place Online Array Roaming One of the features of all HighPoint RAID controllers is online array roaming Information about the RAID configuration is stored on the physical drives So if a card fails or you wish to switch cards the RAID configuration data can still be read by another HighPoint card 96 Help e Online Help e Register Product Online Help redirects you to additional documentation concerning the HighPoint WebGUI Register Product takes you to HighPoint s web support On this page you can create a new customer profile where you can register your product or post an online support ticket sra WebGUI Icon Guide GC 6 gt G Critical missing disk A disk is missing from the array bringing it to critical status The array is still accessible but another disk failure could result in data l
49. t up the Password from the WebGUI gt Setting page Global View Physical Logical Recover Logout Help System Setting Enable auto rebuild Disabled E Enable Continue Rebuilding on error Disabled Enable audible alarm Disabled Set Spindown Idle Disk minutes Restrict to localhost access Set Rebuild Priority Port Number 7402 Submit Password Setting Password Confirm Submit 25 Remote Login A user connected to a local network can remotely access the WebGUI using the IP address of the host device To obtain your IP address For Mac users l Open a terminal window on the host computer computer that is connected to the RS6314A enclosure Type ifconfig Look for the connection that has status active Write the IP address located after inet 600 At hpt lab bash 80x24 Last login Fri May 8 09 36 58 on ttysBB2 You have new mail hpt labs pro hpt lab ifconfig lo8 flags 8049 lt UP LOOPBACK RUNNING MULTICAST gt mtu 16384 options 3 lt RACSUM TXCSUM gt inet6 1 prefixlen 128 inet 127 0 0 1 netmask 04xfTBBBBBA inet TeBB 1 108 prefixlen 64 scopeid Bx1 nde options 1 lt PERFORMNUD gt gif flags 8818 lt POINTOPOINT MULTICAST gt mtu 1280 stfB flags 8 lt gt mtu 1288 enz Tlags B8B63 lt UP BROADCAST SMART RUNNING SIMPLEX MULTICAST gt mtu 1508 ether 54 e4 3a eT 74 5b inet6 amp feb 56e4 Saft feet 45b enz2 prefixlen 64 scopeid Bx4 inet 192 168 1 254 netmask OxTTTTTT
50. te 12 16 2013 b Mn Human Interface Devic E Driver Version 1 6 4 0 gt ca IDE ATA ATAPI contro EEE gt z Imaging devices Digital Signer arre Windows Hardware Compatibility ishe gt ES Keyboards b Pl Mice and other pointi To view details about the driver files E L Monitors b EF Network adapters Update Driver To update the driver software for this device gt E Portable Devices j cm Print queues Roll Back Driver F the device fails after updating the driver roll a e PEN back to the previously installed driver gt EM Sensors RocketRAID 4520 SAS Controller Disable AA gt Software devices evice gt Ey Sound video and gan a Storage controllers Uninstall To uninstall the driver Advanced lt gt Microsoft Storage lt gt RocketRAID 4520 5 OK p jE System devices gt a Universal Serial Bus controllers Alternate Install Method WwW Obtain latest driver software for RocketRAID 4520 SAS Controller from our website http www hptmac com series rs6314a resources ph Take note the location you downloaded the driver file to then open Windows Device Manager e Click Start e Click Control Panel e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar Under Other Devices right click on RAID controller On the drop down menu click Update Driver Software 19 File Action View Help es
51. tification box 2 Enter the ISP server address name or SMTP name 46 Type in the email address of the sender email account that is going to send the alert Type in the account name and password of the sender Type in the SMTP port default 25 Check support SSL box if SSL is supported by your ISP port value will change to 465 refer to your ISP if you have a specific SMTP port A Note After you click Change Setting the password box will become blank Adding Email Recipients Recipients E mail Name Event Level Add Recipient E mail Mame Event Level Information Warning Error Add Test You can add multiple email addresses as receivers of a notice 1 Type the email of the recipient in the E mail text box Type the name of the recipient in the Name text box 3 Check which type s of events will trigger an email in the respective Event Level check boxes Optional Click test to confirm settings are correct by sending out a test email 5 Click add to add the recipient to recipient list 6 The added recipient will display in under Recipients The email will send to your recipients the output recorded in the event log Example email message HighPoint RAID Management Software Mail Notification Sent Mon 5 4 2015 4 36 PM To Mon 64 May 2815 23 35 48 GMT HPTMW95868I0PController Plugging device detected WDC WD4GEFRX 68WT NG WD WCC4EHYCFZXL at Controller2 Channels Figure 10 Example ev
52. tware WebGUI is used to monitor and configure your hard disks and RAID arrays attached to HighPoint RocketRAID controllers The software package must be installed on system with supported HighPoint RocketRAID controllers installed and the device driver must be loaded to run the service A web browser with XML support is required on the client side e g Internet Explorer Mozilla FireFox or Google s Chrome New features are continually added to the interface update to the latest version at http www hptmac com series rs6314a resources ph 1 Locate the HighPoint WebGUI Setup on our website http www hptmac com series rs6314a resources php and download the file 2 Extract the files from the archive Double click on HighPoint RAID Management exe 4 Follow the on screen steps to install our software UJ 22 Welcome to the HighPoint RAID Management Setup Wizard This wizard will quide you through the installation of HighPoint RAID Management Itis recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 5 Log in the WebGUI by double clicking the desktop icon created or by typing http localhost 7402 in your preferred browsers address line it is recommended to use the latest version of your browser HighPoint RAID Management 23 Navigating the WebGUI The

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