ARUP Connect™ - ARUP Laboratories
Contents
1. Menu Options Services available to you are found by selecting from the menu bar at the top of the screen Click on one of the menu options Order Management Reports Services Billing or Account Administration and then select from the drop down menu for the desired service If the service you need is not found contact your ARUP Connect administrator to request access to that service You can also click Test Directory to open the ARUP Laboratory Test Directory ARUP Connect Logged in as DavidS LABORATORIES Connect Logout Billing Account Admimstration Laboratory Test Directory Help 7 Order Inquiry Order Entry Hepatitis B Hepatitis C HIV iral Load Test Reporting Information If you have questions about your account eExcept dm Order Status and Results profile or permissions or how to access a Copy mL and IU mL test results are now report or service please contact your available as a discrete result for hepatitis B local administrator hepatitis C and HIV viral load tests Administrator Contactis Read more Tell us what you think about Connect 9 TEE i Fause E Next Sie Click the Home menu to return to the Connect main page Visual Notifications Visual cues display in the Header and Menu items to alert you that new information is available In the example below a new Report is available for Business Reports LABORATORIES Co nn ect 1 Order Management2. AR JP ARUP Connect ARUPLab com User Manual December 2015 ARUP Connect Table of Contents ARUP Connect MIO GU CON ME 1 Nee 2 Visual Notifications A 3 Ed EE EE EE EE OE N 4 IR EE 4 Ll dee 4 TE eN ne th cheese g e e el lerr r rg EE N ie 5 My Account IVI ACC INN ON E 7 EENEG 7 PERMISSIONS Eeer 7 Password HO E ON EE 9 DO TI OT anaa pa Daeng ala aa RR e E ag eaaa aa gist le E aaa mihak r HE HN aaa a aa naa aan 11 Contact Ke e uk E e EE 11 Fmail Pieiei ENGGEN Een 12 To receive email notifications nana anna nana ke ee ke nne keke KEK KK KK K K K K KA KAREKE KAK KK HHR 12 NOE MCAUON PESENE E 12 Administrator e CC 13 Filtering the Administrator Contact s List h keke ke kek k ee RR KAKA K k 14 DEC L File EL Tas eege 15 Dow uie ad AKENI EE 15 Rea ond Eike saa aaa pae a in aa ans a E EA an Ee ee ana a a ia KE en ajaka La a Ga a aaa aaa 16 Critical Call Notification L t esgeuisgiesgeeeties esi Sengen Seeerei eege ger 18 Reflex Test Billing Notification ese RR KERR EE RR KEER KERR EE RR KEER KERR EE RR KERR KEER KEER RE 19 Retrieve Report File aus sasananing aa RE ee AE A Re RE ma ge oe EE maang a SE a a AANE Ge ee ee ag ee A wa 20 WED E 20 Re DU E 20 Third Party Billing BE 21 Viewing Third Party Billing Information kek k k k k KE EE EE Ee 21 Test Delay Notification E 22 IR ANG E 25 eegene 25 ARUP Connect ARUP Connect
3. To remove permissions click the Off radio button next to the permission s you want to remove service from and then click Unsubscribe You may also click the Unsubscribe from all Services button to unsubscribe from all services A message displays asking you to confirm that you wish to remove the services you have chosen ARUP Connect Only an ARUP Connect administrator of SQA only David Stuart NIF can turn services back on Would you like to proceed Do not show me this warning again Click No Cancel if you do not wish to make any changes Click Yes Unsubscribe to confirm that you want to remove the services you selected A message informs you that the services were removed and will no longer be accessible in your list of permissions If you remove a service that you need call your administrator to have the permission added back to yout list Password Information Select the Password and Security Questions tab to change your password All users can change their own passwords at any time Passwords are changed in the following events but may also be changed at any time a user determines it to be necessaty e All new users must log in with a temporary password and then enter and confirm a password of their own choosing e The system will require you to change your passwotd every 90 days A few days before a password expires you will be reminded to change it If you do not do so on the day the password exp
4. 5 Log out once you are finished Upload Send File If you need to send files containing PHI to ARUP you can use the file upload feature of Secure File Transfer Before using this feature contact the person at ARUP who will be the recipient of the file That person can initiate the setup procedure that is necessary for the feature to be activated for you Once the setup is completed you may upload files as described below Note The file you upload may not exceed 1 GB total size and cannot be an executable exe file 1 Log in to ARUP Connect and select Secure File Transfer 2 Select Services gt Secure File Transfer 3 At the Secure File Transfer screen select the Upload tab that is now an available option 4 Inthe Send To drop down field select the desired recipient for the file Secure File Transfer Download Upload Send To testi v File ED No file chosen File may not exceed 1 GB or be of type EXE 5 In the File field click the Choose File button ARUP Connect 6 Navigate to the desired file you want to upload and click Open Open Je gt Stuart David S Downloads v w Organize New folder je Fil foe Name Date modified E BR Desktop a ZIL 0c518e3e 6bc5 45c1 bd81 32bac86be045 8 21 2015 12 45 PM d 8 Downloads PH 0c518e3e 6bc5 45c1 bd81 32bac86be045 8 21 2015 12 43 PM il Recent Places w 1_arup_ext_AP_Specimens 1 0 0 1 Cert pdf 9 15 2015 12 36 PM
5. Client User s Manual Rev December 2015 ARUP Connect version 7 5 Copyright 2003 ARUP Laboratories 500 Chipeta Way Salt Lake City Utah 84108 ALL RIGHTS RESERVED II ARUP Connect ARUP Connect Introduction ARUP Connect provides a range of online services using secure internet technology which allows for safe viewing of protected health information PHI online Some of the Connect services available to ARUP clients include Order Status and Results for viewing patient otders and results and Secure File Transfer for recetving Reflex Test Billing Notification and other services Other ARUP applications available here include Pathologist On Call eExcept Exception Handling Gateway Client LTD Business Reports Test Delay Notification training modules and more Non clients such as couriers may enroll in the online training courses Clients who subscribe to Connect will designate one or more administrators and sub administrators who are responsible for setting up individual user accounts and managing the services available to users Individual users may change their own passwords and security questions Administrators and sub administrators manage all other aspects of user accounts If you need assistance with your user name and password or if you would like to request access to specific services contact your system administrator for assistance ARUP Connect Logged in as Davids DD Connect Logout
6. E r p ARUP s Electronic Enhanced Laboratory Reporting System lf you have questions about your account New reports were introduced with November profile or permissions or how to access a 2009 Hot Line report or service please contact your local administrator Read more Administrator Contact s Tell us what you think about Connect lii Pause P Next Slide Submit Feedback Click to return to the Connect Home page Click to access all Account Administration applications including My Account and Email Preferences Click to access all Order Management applications including Order Inquiry Order Entry eExcept and Order Status and Results MEI EIS Click to open the ARUP Laboratory Test Directory Click to access the Business Reports application Click to access the online Help system for the selected Connect application or Administrator s Contacts c Note Visual cues display in the Header and Menu items to alert you that new information is available Click to access all Services including Secure File Transfer eSupply All Client Training Specimen Shipping Training and ARUP Gateway Click to access all Billing applications including Reflex Test Billing Notification elnvoice and Pay Bills Online Log out when leaving your computer even for just a few minutes Click to submit a complaint compliment or request to the ARUP development team El LH lel el E
7. frozersterle specimen GAM js NAN 0104100039 GAWEO prevents WISED DHA 11500 PM ae aliquotting for sirmultanenus testing Testi 070263 Test Name ptin test named above is a component of the following panel rt Testi Test Mame 0070263 Leptin Patient Name MEN wun Gin ARUP ACCA sc pva Delay Status Delay Status si 250 4202010 ns Dra010 inftininanan kanin SMSen EPE T_ 24 ARUP Connect Training To access the training modules log in to ARUP Connect click the Services menu and select either All Client Training or Specimen Shipment Training depending on your training needs The selected Training page opens and displays the training programs that are currently offered Select the desired training area to navigate to a training module Laboratory Test Directory Search Site AR JE Training BA Search the LTD a Client Training Home Online Tools Training Help Connect Login Client Training Your workflow Our online tools Increased Efficiency Where do you want to start Connect Test Specimen Online Selection Collection with ARUP Ordering Handling amp n lt a GIRA Specimen Shipping Preparation Once you open a training module follow the instructions on screen for completing the selection and any accompanying tests Reports amp Billing Flash Player You will need Adobe Flash Player to run the training modules on your computer If you d
8. Critical result called to a 800 541 7887 on IDDIE 11 57 MOT DeptlIL 837 780 O8 275 120548 Patient Hame Here Bilirubin Neonatal Total Serum Plasma Collection Date 122008 1 15 rin CONFIDENTIAL This document may be protected from disclosure by state and federal Law Report produced onc 1112008 2 4 2 PM MST 18 ARUP Connect Reflex Test Billing Notification This client specific service allows clients to receive notification within 24 hours when a reflex test is performed based upon results of an initial test This allows the client to bill for the reflex test without delay From the Billing menu select Reflex Test Billing Notification The following is an example of a Reflex Test Billing Notification report The report shows the patient name and medical record number as well as the reflex test name This report does not provide the actual test results ARUP Laboratories 500 Chipeta Way Salt Lake City UT 84108 Phone 800 522 2787 801 583 2787 x 2170 Email ClientServices aruplab com Reflex Test Billing Notification oer RE Date Time 02 16 2014 04 13 AM Patient Med Rec Collection Date 02 14 2014 ARUP has billed for the following Reflex Test s Client Test CPT Reflex Test Ordered Test Accession number code Order ID 0097709 Tissue Transglutaminase tTG Celiac Disease Antibody IgA Reflexive Cascade 19 ARUP Connect Retrieve Report Files The following are the basic
9. f SkyDrive w 1_arup_ext_cassette 1 0 0 1 Cert pdf 9 15 2015 12 15 PM di Techwriter Backup Help and Manu T 1_arup_ext_locations 1 0 0 1 Cert pdf 9 15 2015 12 04 PM di My Arup Help and Manuals mm 1 arup et Pathology Case 10 01 Cert 9 15 2015 12 45 PM d Restricted Department 1 arup ex slide 1 0 0 1 Cert pdf 9 15 2015 12 39 PM di Installs_ANSR w 1 arup ex storage content event 1 0 0A 9 15 2015 12 27 PM di Installs_ESP w i 1_arup_ext_storage_content 1 0 0 1 Cert 9 15 2015 12 32 PM Ji HelpFiles 1 ARUP RPT Ap SP CA CASES 1 2 01 C 8 26 2015 9 02 AM J Installs Cert EN D 4 se E 7 Click Send A confirmation message displays to confirm the file was uploaded If you have additional files to upload repeat the above steps 17 ARUP Connect Critical Call Notification Log Clients who sign up to receive the Critical Call Notification Log report will automatically receive this report once each month through Secure File Transfer see Secure File Transfer on page 15 for instructions on retrieving these files The report includes all critical calls from the most recently ended month The file is in PDF format which requires Adobe Reader for viewing and printing The following is an example of the Critical Call Notification Log report 500 Chipeta Way Salt Lake City Lian BA 108 1227 a phone 801 SES 27ET toll tree ADA 242 2737 H fax B01 583 2712 web warw aruplay com Sheme L Perking MO PhD Chlef
10. locked out of your account forget your user name password security questions need to have your password reset or need any other assistance with the login process of your account 11 ARUP Connect Email Preferences Go to Account Administration gt Email Preferences to modify your Email notification preferences e General notifications regarding application downtimes e Notifications for Business Reports e Notifications for eExcept e Notifications for e Invoice e Notifications for Order Status and Results e Notifications for Secure File Transfer Email notifications are sent to the Email Address listed under My Account Profile Information To receive email notifications 1 Activate the checkbox next to the notification type 2 Click lt Save gt Notification Frequency Use the drop down menus to modify the frequency of the notifications Business Reports M Send a Client Test Order Summary Report notification when a new report is available in My Reports Every New Report Every New Report Every 5 New Reports Every 10 New Reports Every 20 New Reports W Send a Client Test Order Su mmary Report notification if a new report has not been viewed after 12 ARUP Connect Administrator Contacts Your system administrator can help you when you are locked out of your account need to add permissions change your personal information or need help with resetting your password The Administrator Cont
11. not required fields but the information is helpful if the development team has any questions about your comments Once you have filled out the form click Send Feedback You will receive a confirmation message when the message has successfully been sent of Feedback has been successfully sent z To cancel your request click the Cancel button Help The Help menu contains a link to the Connect Help Topic and a link to Administrator Contacts ARUP Connect Connect Help Topic dm Administrator Contact s Click Connect Help Topic to see the Connect User s Manual and then select from the available topics Click Administrator Contacts to view your administrator s and contact information For more information see the Administrator Contacts section ARUP Connect My Account Management Under the Account Administration tab you may update your profile information change your password change your security questions and unsubscribe from permissions Select My Account from the Account Administration menu My Account Profile Permissions Password and Security Questions Profile Information Required Fields Need Help If you have questions about your First Name David Supervisor account profile or permissions or how Last Name apart Facility to access a report or service please contact your local administrator Phone 8015832787 Location Description Administrator Contact s Email gavid stua
12. Medical OSker and Director of Laboratories ARUP iz an enterprise of fhe Liniversity af Ulah and is Deparment of Pathology Critical Call Notification Log for 2996 Client Name Here 10 1 2009 through 10 31 2008 ARUP Accession Patient Name Ordered Test 09 27 1 132362 Patient Name Here Streptococcus pneumoniae Ag Urine Collecton Date De Result Positive Streptococcus pneumoniae Ag Urine Critical Notification Critical result called to E cn 10 1 2009 07 30 MDT Dette 20085 09 27 1 134246 Patient Name Here Histoplasma capsulatum DHA Probe Collection Date 028 2008 12 0110 AM Specimen Type Source Not Zpecheg Result POSITIVE for Histoplasma capsulatum by DMA probe Critical Notification Critical result called to B iert CIS rep on 10 31 2008 13 11 MDT Dette 625 0320 U3 273 121221 Patient Name Here Clozapine Collection Date 030 2008 TA mm Result 1237 ng mL Clozapine Critical Notification Critical result called to ae BO0 541 F S07 ext 2020 10 2 2009 15 07 MDT DepulD tox 12854 09 275 119235 Patient Name Here Streptococcus pneumoniae Ag Urine Collection Date 12 2000 3 05 01 in Result Positive Sireptecoccus pneumoniae Ag Urine Critical Notification Critical result called to BN 10 4 2008 10 31 MOT DeptiD IDAT 21381 03 27 5 113430 Patient Name Here Methsuximide and Monmethsuximide Collection Date 1022008 1 09900 rm Result 67 ugi Meihsuximide Nonmethouximide Reference Range 1 46 egent Critical Notification
13. Reports Services Billing Account Administration Business Reports Visual cues will display for e Order Status amp Results e except e Business Reports e elnvoice e Secure File Transfer ARUP Connect Log In To log in to ARUP Connect you must be a subscribed user with a valid username and password Access ARUP Connect in one of the following ways and then enter yout username and password e Select ARUP Connect Login from ARUP s home page e Click the link in an e mail notification you receive informing you that files are available for you to view EN Testing Information Testing Specialties Suite of Services Research Education About ARUP ARUP Connect Laboratory Test Directory Search Site D National Reference LABORATORIES Laboratory GE ZN Search the LTD Q At the login window enter your user name and password and press Enter or click Login When you successfully log in the ARUP Connect home page is displayed Here you can select from the menu bar to access the services available to you Should you need assistance in using this site or if you need to request access to other services contact your system administrator Log Out Click the Logout link in the upper right corner of the window to log out of ARUP Connect IMPORTANT Be sure to log out when leaving your computer even for just a few minutes This will prevent unauthorized individuals from viewing patient PHI on ARUP Connect If you are logged i
14. a sample arrives at the ARUP performing laboratory and the published performance information in the ARUP Laboratory Test Directory available online at http iwww aruplab com testing user guide js Expected completion dates are based upon the best available estimates Results will be reported earlier if possible Individual samples placed on Except are not included in this listing Not all tests are momtored on this report For a complete list contact Client Services at sturuam aruplab com ARUP cannot be held responsible for manufacturer backorders etc 22 ARUP Connect The following is an example of the report grouped by patient showing the three sections New Revised and Repeat Accessions with delay status NEW EET Patent Name e ahan UP ACC ale frozerstenle artial specimen 2768 0452010 MIA otasio0022 0030235 hrorboplastin prevents 142010 TDN 15000 PM fey et ime aliguotting for sirmultanecius testing Test Test Name Reason ected Completion Critical frozensterile specimen 0050185 neh min prevents M4010 aliguotting for sirmultanecius testing WIinimal Ev periren 2986 414201 414 2011 jn lurme prevent UP ACC 442010 11500 PMI 1010410003 aa it H TDN 11700 PM LO1O4I00040 000045 ek E EO simultaneous testing Critical ftozerdsterile AN 42010 luminum D 12000 PM 10104100042 UU j Gg prevents aliquotting
15. acts page provides email and phone contact information for your administrator s Users Per Page Refine By Clients Filter Sort By Username v Direction Normal A Z v 10 Y U 11236 SQA only David Administrator Contact s Example Example User Example User Active david stuart aruplab com 555 555 5555 Administrator 11236 Example Test11 TestExample TestExample Active dvstuart aruplab com 555 555 5555 Administrator 11236 ntower Natalie Tower Locked Inactive natalie tower aruplab com 801 941 0587 Administrator 11236 Showing 1 to 3 of 3 admins If you need further assistance please contact ARUP Client Services Department at 800 522 2787 or e mail clientservices aruplab com You access the Administrator Contact list either of the following ways e From the Help menu on the toolbar choose Administrator Contact s Connect Help Topic Administrator Contact s ke e Click the Administrator Contact s link located on the home page and elsewhere in Connect 13 ARUP Connect If you have questions about your account profile permissions or accessing a report or service please contact your local administrator Administrator Contact s Filtering the Administrator Contact s List You can use the following tools to manage the Administrator Contact s list and locate specific administrators e Filter To find a specific administrator type any portion
16. best security possible for transfer of patient PHI A number of ARUP Connect services post files to Secure File Transfer including Critical Call Log Reports Test Delay Notifications and others For individuals who require the ability to send PHI documents to ARUP Secure File Transfer also offers an upload feature To take advantage of the upload feature you must contact ARUP and make specific arrangements for this access Select the Services menu option and choose Secure File Transfer to see the list of files available for you to retrieve Instructions for retrieving or sending files are provided below Download Retrieve Files The following are the steps for retrieving files using Secure File Transfer 1 You will receive an e mail message notifying you a file containing PHI is waiting for you to download The e mail message will contain a link to ARUP Connect 2 Click on the email link or go to www ARUPLab com and log in to ARUP Connect 3 Enter your user name and password 4 Select Services gt Secure File Transfer You will see a list of files ready for viewing Click on a file name to open it You may then print the file and or save it Secure File Transfer Download Upload File Date File Name Downloaded 10 21 2015 eDOSValidation1 0 0 2 docx 646 KB ARUP Connect The list includes all new files as well as all files you have viewed in the past 14 days Files remain on the list for 14 days
17. for sirmultaneous testing 2986 04142010 AN 4010 yal n Basie Medical ER o per 0104100043 0080515 oe SE Heng Review kyroid Assay QC Issue EE SE Bee 0099430 timulating Repeat Testings 772010 TDNS 1 5400 PM EER mrunoglohulmFeguired Testing temporarily 2986 04162010 4162010 sDN A referred to an TONE 17 133900 PM 10106100024 0099528 ntibady Iz ARUP 15 2010 approved 1 1 wenn kh asma ana O4142010 TONS 132010 5 BE i Accessions with delay status REPEAT MEN Eg ARUP ACC H Testi Test Name Reason Fee Completion TIslinimal 42012010 20600 PM 10110100040 0070263 ptin 23 ARUP Connect The following is an example of the section of the report grouped by test and showing tests that are part of panels TEST DELAYS Test 0230235 TestName Partial Thromboplastin Time test named above is a component of the following panel kt Test Test Mame 0030235 Partial Thromboplastin Time Collection ected Patient Name MRN G S ARUP ALLE pee Han Reason Delay tatus Critical frozervsterile specimen 10105100028 14i201 prevents EW aliguotting for sumultaneous testing Test 0050185 Test Name rroglohulm Qualitatre The test named above is a component of the following panelt Testi Test Hame 0050185 Cryoglobulin Qualitative Collection ected Patient Name MEN san ARUP ACCH pei ch Reason Delay Status Critical
18. in eight password changes If you attempt to do so the system will prompt you to choose a different password 10 ARUP Connect Security Information The first time you log in to ARUP Connect you will be required to set up security questions Then if you forget your password in the future you will be able to reset your password by correctly entering answers to security questions you set up here Select the security questions you wish to use and enter your personal responses to each Select questions to which only you would be likely to know the answers but which will be easy for you to answer when needed Select the Password and Security Questions tab to manage your security questions To change your security questions 1 In the Security Question 1 field select your first security question from the drop down list 2 Inthe Security Answer 1 field enter your answer to the first security question 3 In the Security Question 2 field select your second security question from the drop down list 4 Inthe Security Answer 2 field enter your answer to the second security question Change Security Questions eae AORE Security Question 1 what street did you live on in third grade Security Answer 1 750 E Security Question 2 In what city or town was your first job Y Update Questions 5 Click Update Questions Contact My Administrator Click the Contact My Administrator link in the event that you are
19. inished viewing files click Log Out on the menu This ends your session and prevents secure files from being viewed by other individuals using your computer who may not have appropriate authority to do so 20 ARUP Connect Third Party Billing The Third Party Billing application allows you to view a summary of all third party billing orders that have missing information required to complete the billing process Connect visual notifications also display when new third party billing information is available and you can set up email notifications through your Account Administration gt Email Preferences Note Your administrator will need to set up the required permissions in order to access the Third Party Billing application Viewing Third Party Billing Information 1 From the Connect menu select Billing gt Third Party Billing 2 Inthe ARUP Client List drop down menu select the desired client s for which you want to view third party billing information The related third party billing information displays 3 If you want to download an Excel spreadsheet that highlights the fields that are missing information click the Download Spreadsheet button Third Party Billing ARUP Client List 3 pf 3 Chents selected r Show 10 7 entries a Collection CK x Expiration Patient Name MRN Fin Number Datetime Missing Information Date testi 222075857 TARLUPODDODSBEES TA1SETHE AHYASY 12 02 2015 DB EA Patent Doctor ICD 010016
20. ires you will be unable to log in to ARUP Connect until you complete the task of changing your password e If you forget your password you can answer your security questions to obtain a temporary one time password which will allow you to log in and change your password ARUP Connect My Account Profile Permissions Password and Security Questions Change Password Required Fields Current Password Password requirements x Eight or more characters Atleast one UPPERCASE letter M Atleast one lowercase letter New Password Atleast one number 0 9 Atleast one symbol or punctuation Confirm Password x Passwords match Update Password To change your password 1 Inthe Current Password field enter your current password If you were given a temporary password for first time users or forgotten password enter the temporary password 2 Inthe New Password field enter the new password Passwords must meet the requirements that display in the Password Requirements area As you meet the requirements the updates to sl Password requirements w Eight or more characters w Atleast one UPPERCASE letter w Atleast one lowercase letter w Atleast one number 0 9 w Atleast one symbol or punctuation w Passwords match 3 Inthe Confirm Password field enter the new password again You must enter the password exactly the same 4 Click Update Password Note You cannot reuse the same password with
21. n but but no activity has occurred for a period of time you will be logged out automatically by the ARUP Connect system and it will be necessary for you to log in again in order to access these Services e Logged in as DavidS Logout ARUP Connect ME Feedback The Feedback link located under the Logout link allows you to submit a complaint compliment or request to the ARUP development team Complete the form as follows Fields marked with a red asterisk are required ARUP Connect Provide feedback on ARUP Connect ARUP wants to hear from our users Please take a moment to submit your comments Your input will be shared with development and considered for future inclusion in Connect If you require technical support please contact your Connect administrator want to submit a E want to provide feedback regarding Please type your message If you are reporting a problem please indicate what you were trying to do when the problem occurred what you expected to happen and what actually happened Comment First Name Last Name Send Feedback 1 I want to submit a Select the nature of your request from the drop down list 2 I want to provide feedback regarding Select the topic of your feedback from the drop down list 3 Comment Enter the feedback you wish to send 4 Enter your first and last name email address and phone number in the designated fields These are
22. of the administratot s first or last name user name or email address into the Filter field As you type the list becomes limited to just records matching the filter text you enter To return to the full list clear the text from the Filter field e Sort By To sort Administrator Contact s by Username First Name Last Name or Email select the desired term from the Sort By drop down menu The application will filter the Administrator Contact s alphabetically based on your selection e Direction To update the direction of how items display in the Administrator Contact s list select a direction from the Direction drop down list You can select Normal A Z to have the list display alphabetically or Reversed Z A to have the list display alphabetically in reverse order e Users Per Page To update the amount of users that display in the Administrator Contact s list select the desired amount from the Users Per Page drop down list You can select from 10 20 50 or All e Refine By To refine the Administrator Contact s list by specific clients select the desired Clients check boxes in the Refine By area You can make single or multiple selections The Administrator Contact s list will display only administrators that match your selection s ARUP Connect Secure File Transfer Under HIPAA rules documents containing protected health information PHI must be sent securely This site uses advanced technology to provide the
23. on t have Flash Player click on the link provided and follow the instructions to download a free copy of the player 29
24. rt aruplab com Additional Info Save 2 View Log Profile Information The Profile tab displays your full name phone number and email address Your supervisor facility and location description may be shown but are not required You can update your profile information if needed Permissions Permissions are assigned to you by your administrator However you may remove permissions that you do not want Click the Permissions tab to display your current permissions You can hover over the LH icon for a brief description of a service ARUP Connect Off Permission Settings Business Reports amp W Client Test Order Summary Critical Call Log Report i Custom Hot Line Index i Exception Handling Report i Public Health Report W Quality Assurance Report W Turnaround Time Report eExcept Request Access elrvoice Wl csv I PDF LJ XLS eSupply Gateway Wi ADMIN W VIEW PRIVATE DATA New York Approved Tests J HTM Order Entry W General Access W Quick ListPackages Maintenance Order Inquiry Order Status and Results W Patient Search i Pending Orders WI Recent Results J Sample Charts Reflex Test Billing Notification Secure File Transfer Required by New York Approved Tests Reflex Test Billing Notification Test Delay Notification Test Bulletins Test Delay Notification amp W PDF LJ XLS Secure File Transfer will be enabled automatically for certain services
25. steps for retrieving Reflex Test Billing Notification reports note that the procedure is identical to the Secure File Transfer section 1 You will receive an e mail message notifying you a file containing PHI is waiting for you to download The e mail message will contain a link to ARUP Connect 2 Click on the e mail link or go to www ARUPLab com and log in to ARUP Connect IM 3 Enter your user name and password 4 Select menu option Billing Choose Reflex Test Billing Notification 5 You will see a list of files ready for viewing Click on a file name to open it You may then print the file and or save it to your computer 6 Log out when finished File List The following is an example of the file retrieval list The list includes all new files directed to you as well as all files you have viewed in the past 14 days when applicable Files remain on this list for 14 days Home Order Management Reports Services Billing Account Administration Laboratory Test Directory Reflex Test Billing Notification File Date File Name Downloaded 10 20 2015 Reflex Test Billing Notification Client 13775 Date Oct 20 2015 htm 0 KB 10 20 2015 ARUP Laboratories ARUP Consut ARUP Scientific Resource ARUP CHILDx ARUP Blood Services www aruplab com www arupconsult com www arup utah edu www CHILDx org www utahblood org 2014 ARUP Laboratories All rights reserved Disclaimer and Privacy Policy Back to Top Log Out When you are f
26. testi 222015857 last122201515 LARUPOOOODS8871 RAHTRONSTEMHUSE 1202 2015 13 51 Patent Doctor ICD 0012016 festi222075750 Insurance Showing 1 in 2 of 2 anties Previous i Next 21 ARUP Connect Test Delay Notification Clients who sign up to recetve Test Delay Notifications will receive these reports through Secure File Transfer see page 15 To retrieve a report log in to ARUP Connect select menu option Services and choose Secure File Transfer and click on the link for the current day s report Reports remain available for 14 days For clients who have delayed tests one report is generated each day listing all orders that are not complete and known to be late If a detail test is part of a panel test the panel in which the test is found is also listed The first page of the report is a cover disclaimer page Subsequent pages contain accession specific information The report presents accession information twice first grouped by patient and then grouped by test The following is an example of the cover disclaimer page ARUP Laboratories Contact Information 500 Chipeta Way Phone 800 522 2787 or 801 583 2787 x 2170 Salt Lake City UT 84108 1221 Email sturuam aruplab com Institution Name SQA01 52K EH Client ID 2986 Report Date Time 3 13pm MountainTime Information in this report is from ARUP Laboratories and is intended only for the chent specified in the title Delays in this report are based upon the time
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