Snom MeetingPoint User Manual
Contents
1. Press 2009 snom technology AG 31 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone BLiND TRANSFER Press to get dial screen Type the number you wish to transfer the call to Press C to dial number and transfer call Call Waiting When you are in a call or in a conference another call coming in will be announced visually by the phone number of the calling phone in the information line Incoming call during conference See page 35 Connected in Conference 2 152 Caller 159 159 ECIBESEE FIESIBE B E Reject the call Press Hi The caller hears the busy signal Transfer the call blind transfer Press You remain in the first call Dial the number you wish to transfer the second call to Press C Accept the call Press C to accept the second call The first call is put on hold Press to initiate call transfer enter the target phone number and press The second call rings on the target phone Press to get the first call back on the line TERMINATING CALLS Press 47 2009 snom technology AG 32 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom Mee2. In idle mode press to turn DND mode on and off 2009 snom technology AG 17 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone CONFERENCE KEY sA With several calls on hold press key to start the conference See page 33 on how to set up and manage conferences RECORD KEY REC Press key to record onto SD memory card Press key again to end recording ALPHANUMERIC KEYPAD See Alphanumeric keypad on page 13 Display Layout El eee LA m in Conference 2 lt Status line in CM j Caller NAME Csnorncom lt 155 m Information line ETES DND io oe JE Function key line Ea o E151 Office B Ne B151 Office B Le BAD urnes Wak ES e M BAS ec cccececeeesee E N B uoc P UTE T 2 z MDC z FEMMINA s MH d taf V om GA missed 1 Fwd 1 F3 new O old messaaez7 4 Add CE OND io tL add Cel BND tr DELENG Currently selected identity for outgoing calls Active identity Can be called can be selected for outgoing calls Inactive identity Cannot be called or selected for outgoing calls a D A Message waiting on mailbox phone number of mailbox Select with kl M Mailbox currently selected INFORMATION LINE The date is shown on the right side A text message on the left side in
3. Start end back Decrease volume recording Alphanumerical keypad 2009 snom technology AG 10 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone CONTEXT SENSITIVE FUNCTION KEYS The current context sensitive function of the key is indicated by a symbol in the function key line directly above the key For the list of symbols see Symbols of the Function Key Line on page 18 CONTEXT NAVIGATION KEYS Press to go up and down on screen menus or lists Press to page through screens or to move left and right in function key line GREEN HANDSET KEY 1 Whena call is coming in Press once to accept 2 When the phone is idle Press twice to redial last number dialled 3 When the phone is idle Press to call last 100 numbers dialled on screen Select a number with and press to dial 4 n some contexts press to make selections or save changes to settings RED HANDSET KEY lt 1 Press to terminate the ongoing call 2 Press to terminate the ongoing conference 3 When changing settings Press to break off and return to previous screen VoLuME Keys Press KI to increase the volume press K to lower the volume 1 ofthe ringer while phone is idle or ringing 2 ofthe speaker microphone while in a call Mute Key Ina call press to turn the microphone on and off
4. If you have access to administrator mode but do not consider yourself to be an expert on SIP and SIP phones we recommend that you do not change any of the technical settings since this may adversely affect the phone s performance or put it out of order altogether If you want more information on a web interface setting click on the radio button with the question mark that you see to the right of each item It links to a page on snom s Wiki with detailed information about that particular item Any changes you make on the web interface will not take effect until you click on 53 Changes will be lost if you open another page of the web interface without first clicking on Sae IDENTITIES ACCOUNTS The phone supports up to twelve accounts or phone numbers with one or more providers or within an office or organization network On snom s phones these accounts or phone numbers are called identities If your phone is part of an office network you may need to contact your administrator to configure new or change existing identities as this can only be done when the phone is running in administrator mode See Phone Installation and initialization on page 7 for the information on required input data Configuring New Identity Account Web interface only Click on an identity in the menu on the left The configuration window for that identity will open it contains four tabs with the left one Login visible in the front Enter
5. VoIP phones snor ENGLISH User Manual snom MeetingPoint 2009 snom technology AG www snom com man_snomMeetingPoint_v101_en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 COPYRIGHT TRADEMARKS GPL LEGAL DISCLAIMERS snom the names of snom products and snom logos are trademarks owned by snom technology AG All other product names and names of enterprises are the property of their respective owners snom technology AG reserves the right to revise and change this document at any time without being obliged to announce such revisions or changes beforehand or after the fact Texts images and illustrations and their arrangement in this document are subject to the protection of copyrights and other legal rights worldwide Their use reproduction and transmittal to third parties without express written permission may result in legal proceedings in the criminal courts as well as civil courts When this document is made available on snom s web page snom technology AG gives its permission to download and print copies of its content for the intended purpose of using it as a manual No parts of this document may be altered modified or used for commercial purposes without the express written consent of snom technology AG Although due care has been taken in the compilation and presentation of the information in this document the data upon which it is based may have changed in t
6. CALL COMPLETION See also Call Completion on page 28 The factory default setting is off Changing the setting to turn it on On the phone gt Press zx gt 2 Call Features gt 2 Outgoing Calls gt 3 Call Completion gt Press or kad to show On on display gt Press lt to save setting gt Press KE return to the idle screen On the web interface Open the phone s web interface gt Advanced gt Behavior gt Phone Behavior gt Call completion gt Ln RINGTONES You can choose one of 10 built in ringtones or a custom melody or turn off the ringer ringtone can be assigned to an identity so that incoming calls for different identities will be announced by different ringtones See Configuring New Identity Account on page 39 A ringtone can also be assigned to contact types so that incoming calls from phone numbers of that type will be announced by the selected ringtone See Contact Types on page 23 When using a headset choose whether the ringtone will sound in the headset or on the loudspeaker Preferences Ringtone Defaults Save Note The ringer set for a contact type overrides the ringer for a particular identity in case of a conflict the phone will the contact type ringer If your ringtones don t seem to work as expected contact your administrator There may be an overriding setting on the PBX 2009 snom technology AG 45 man snomMeetingPoint v101 en VolPon www voipon co uk
7. ENTERING LETTERS NuMERALS AND SPECIAL CHARACTERS Switch to appropriate input mode if necessary When in letter mode press each respective key one to four times quickly to type the first through fourth letter printed on the key To enter the period use letter modes upper or lower case and press NAN To enter a space use letter modes upper or lower case and press once To enter a hyphen use letter modes upper or lower case and press twice 2009 snom technology AG 13 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone To enter the special characters listed in the following table use input modes upper or lower case and press quickly as many times as indicated 2009 snom technology AG E man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone THE PHONE MENUS Menu Key b Press to open the top level menu on the display Press an item s number on the alphanumeric keypad to open the lower level menu Alternative Use to go to desired item and press or R 2 Call Features 1 Preferences 1 3 Identity 1 Outgoing Identity 4 Network 1 5 4 Maintenance 1 1 Language
8. Expansion gt microphone Expansion microphone port Initialization 1 The phone begins the initialization and registration process Do not touch any keys while registration and initialization are taking place The process usually takes a couple of minutes 2 You will be prompted in English to select a language Next you will be prompted in the language of your choice to select a timezone Timezones shown depend on the language you have chosen you can collapse and expand the list for quicker access 4 Next you will be prompted to enter an account normally the login name you received from your provider and the registrar see Phone Installation and initialization on page 7 To enter the period change the input mode see Entering Letters Numerals and Special Characters on page 13 to small or capital letters and press once To enter the sign change to letter mode and press three times 5 Your phone was successfully registered if the display shows a black phone symbol with the account phone number you entered 2009 snom technology AG 8 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Setting up the Phone 6 Don t worry if time and date are wrong See Correcting the Clock on page 9 on how to change them 7 lf you see the phone symbol and the account on the display but they are not high
9. PERFORMING A PCAP TRACE 1 Click on PCAP Trace under Status in the menu on the left Click on Start to begin recording network traffic Cick on Stop to end recording Click on link here to open file download window Save the file See above for creating and attaching a text file to the support form Click on Send Qr Eu Q9 qe MANUAL INITIALIZATION When automatic initialization via DHCP fails enter the values for netmask IP gateway and DNS server manually after each prompt on the display 2009 snom technology AG 20 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 STANDARD CONFORMANCE Name and address of manufacturer snom technology AG Charlottenstr 68 71 10117 Berlin Germany snom technology AG assures that the product Type VoIP phone Model snomMeetingPoint conforms with the following standards Product Standard EN 60950 1 2006 FCC Part 15 Subpart B 2008 Class B Berlin 1 May 2009 Dr Christian Stredicke Vorstand MD 2009 snom technology AG 91 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
10. Press Ei or Ill to play other tones Press twice and Es once to return to the idle screen On the web interface the ringtones will be played by the phone Configuration Identity 1 12 gt Login Select a ringer from 1 to 10 in the drop down menu of Ringtone and click on Play Ringer ASSIGNING RINGTONES TO GROUPS AND OR CONTACT TYPE VIP Preferences gt Directory Ringtones Select a ringtone from the respective drop down menu Click on 2 E Adding Editing Entries on the Phone ADDING NEW ENTRY Press gt 4 Int AddrBook gt Type name gt Press gt Type number Press x EDITING EXISTING ENTRY Press gt 4 Int AddrBook Move cursor to desired entry with FA ER Press EM Delete letter to left of cursor with gt Make changes gt Press to save 2009 snom technology AG 24 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Directories ADDING NUMBER FROM CALL LISTS Opening call list missed received dialled calls selecting call showing call details See Call Lists on page 17 Press gt Press Ef to put the number in the directory Edit entry to add the name Adding Editing Entry on Web Interface Click on Directory in Menu on the left side AppiNG EpiriNG If editing click on in entry s line Current information will be displayed in the text fields of Add
11. specified as this function s target Making changing settings on the phone Setting phone numbers incoming calls will be forwarded to Forward all Forward when busy Forward after timeout Press P gt Press Call Features Call Features Call Features Press Call Forwarding Call Forwarding Call Forwarding Press Forward all Forward when busy Forward after timeout Press Target when Target when Target when forwarding forwarding forwarding Type phone number phone number phone number Press Call forwarding time Type number of seconds Press to save new changed setting s press s to abort Press ll to return to idle screen or press Enable Forwarding to turn on call forwarding Turning on call forwarding from the idle screen If the phone number has not been set or needs to be changed follow the instructions above and continue with step 6 below gray shaded area Forward all Forward when busy Forward after timeout Press gt MENU 2009 snom technology AG 37 man snomMeetingPoint v101 en sales voipon co uk VolPon www voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone Press w 2 T mr Call Features Call Features Call Features Press Call Forwarding
12. Call Forward IP Setting System Info 2 2 Webserver User Admin Mode 3 Reboot 4 Reset Values 1 Webserver Type 2 HTTP Admin Server Outgoing Calls 3 HTTP Password S The network menu cannot be accessed when the phone is running in user mode the maintenance menu will move to no 4 on the top level menu For more information on user administrator mode see page 22 2009 snom technology AG 15 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Getting to Know Your Phone Example Changing the setting for call waiting Press The display shows this screen Press The display shows this screen Press The display shows this screen Press The display shows this screen Press The display shows this screen Press The display shows this screen RE ES ican function keys The faster method Forwa 2 to Cals Ej Incoming Calls DESESE BE I Call Forwarding E Auto Answer Indication GA Auto Answer Type Call Waiting On Keep current setting Press Press Change setting Press Press Press Using keypad numbers Pi Reject anonymous E Auto Answer Indication Ed uto Answer Type Call Waitina On s to break off changing the setting or kd to select to save new setting to return to
13. a call selected LIU Press dd to dial 2009 snom technology AG bf man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone With call details on screen Press and to dial Press ET to save number to directory Press to delete this call DND po Nor DISTURB Press to turn on Do not disturb mode The information line shows 8 CHO active 20 4 All incoming calls will be forwarded to the number set in call forwarding see Call Forwarding on page 36 or receive a busy signal if there is no setting for call forwarding Press again to turn off DND mode Symbols of the Function Key Line Different symbols will appear in the function key line depending on the phone s current status idle incoming call ringing in call etc Press the function key underneath the symbol to perform the action or to open the menu or list it represents CONTEXT NAVIGATION SYMBOLS On idle screen Select outgoing identity In other contexts Go up and down menus and lists Settings Decrease increase volume for example Selections Go back forward between yes and no for example FUNCTION KEY SYMBOLS On idle screen Open conference menu with directories and call lists When in call Place current call on hold When in conference Put conference o
14. and to open the menu Add to conference Call new participant Press and type phone number OR press and select phone number from one of the call OR lists press and select phone number from an external OR directory press 4 and select phone number from the phone OR directory press 5 and select phone number from your list of contacts Press C to dial When connected press to put new participant on hold and call another participant OR Press A to return all participants to conference TALKING TO PARTICIPANT ONE ON ONE Press to select one of the participants Press to talk to marked participant alone and put the other conference participants on hold Press AN to return all participants to conference TERMINATING CONNECTION WITH ONE PARTICIPANT Press to select one of the participants Press ESSE to cut the connection to this participant 2009 snom technology AG 34 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Using the Phone INCOMING CALL DURING CONFERENCE in Conference 2 Caller You can 1 Reject the call Press M amp M The caller hears the busy signal 2 Transfer the call Press BE gt Dial the number you wish to transfer the call to Press 40 3 Accept the call Press to put conference on h
15. enter the complete phone number Open the phone s web interface gt Speed Dial Enter one phone number with any required prefixes in the text field for each respective number or special character Examples 2009 snom technology AG 46 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings Speed dial number Conventional Entry in speed Type of number notation dial table 0 Emergency number 911 911 1 Local number 555 1234 5551234 2 Number with area code 916 555 1234 9165551234 3 Number in foreign 49 30 398330 004930398330 country dialling OO before phone number required Do not add a name or other data before or after the number 2009 snom technology AG A man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Software Update SOFTWARE UPDATE MANUAL UPDATE l O mw A OX OP de 0o Je Open snom s web page at www snom com Click on Support Download Firmware Click on the phone to be updated Click on the firmware version currently running on your phone Click on the firmware version you want to update to Right click on the version s link and copy it Open the phone s web interface Software Update Paste the link into
16. gt or E to dial Enter first letter of name you are searching for Type more letters if name shown isn t the right one or press Em E If you need to correct an error use to backspace and space forward press to delete the character to the left of cursor Speed Dial See Speed Dial on page 46 on setting speed dial numbers Enter the number 0 30 or the special character assigned to a phone number and press Emergency Numbers Can be dialled even when the keyboard is locked See Emergency Numbers on page 43 on how to set them Enter the number and press Call Completion Depends on availability in your network On snom phones call completion means that when a called number is busy the phone will call you back as soon as the dialled number is no longer busy The factory default setting is off 2009 snom technology AG 28 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone Changing the setting to turn it on Press gt 2 Call Features gt 2 Outgoing Calls gt 3 Call Completion Press I or EE to show On on display Press 7 to save setting and MSs to return to idle screen Now whenever a dialled number is busy Mail will appear in the function key line Calling 152 KEP IE Press MSS to activate call completion Press to return to idle screen without activat
17. gt Advanced gt Network gt LDAP When available press gt 3 Ext AddrBook to open Enter first letter of name you are searching for Typo Press to delete character to the left of cursor Type more letters if name shown isn t the right one or press Ed Ed CONTACTS Provided by your network your VolP provider or another external source Enter the contact list s URI in the text field of the phone s web interface gt Configuration Identity gt SIP tab gt Contact list URI When available press gt 5 Contacts to open Selecting a contact 2009 snom technology AG 26 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone USING THE PHONE This section describes the functions of the phone with the standard factory settings If your phone was installed and or set up by someone else the standard settings may have been changed Please check with that person or company if the phone does not react as described here The caller information displayed on the screen is controlled by the setting on the phone s web interface gt Preferences gt General Information gt Number Display Style gt drop down list The default setting is Name MAKING CALLS See Entering Letters Numerals and Special Characters on page 13 for input modes See Display Layout on page 12 on identities available for out
18. target Busy Calls ringing while phone is busy are forwarded to the number of the phone extension or mailbox specified as this function s target Timeout When a call starts ringing the phone will wait for the number of seconds specified If the call is not accepted by the end of this time period it is forwarded to the number of the phone extension or mailbox specified as this function s target On the Phone See Making changing settings on the phone on page 37 and Turning on call forwarding on page 38 On the Webpage If your Internet Telephony provider or your PBX uses codes to turn functions on and off refer to their manuals for the codes to enter in On Code Off Code text fields or ask your administrator SETTING FORWARDING NUMBERS Always all incoming calls Preferences gt Call Forwarding gt Always Type number in Target text field 72 Busy Preferences gt Call Forwarding gt Busy Type number in Target text field SAE Timeout Preferences gt Call Forwarding gt Timeout Type number in Target text field type number of seconds in the Timeout sec text field Save TURNING CALL FORWARDING ON Click on the radio button on of the call forwarding event and click on 93 2009 snom technology AG 44 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings
19. the information received from your provider or your administrator in the appropriate fields The display name is optional and freely selectable It will be sent to any parties you call unless you hide your identity see on page 45 If you do 2009 snom technology AG 39 man snomMeetingPoint v101_en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings not enter a display name the data in the Account text field will be shown on your display and sent to any parties you call unless you hide your identity Any text you enter in Display text for idle screen will be shown instead of your display name or account on your display only It will not be sent to any parties you call You can choose one of 10 built in ringtones or a custom melody or turn off the ringer by selecting Silence Select a ringer from the ringtone drop down list of Login gt Ringtone and click on Play Ringer The tone will be played by your phone If you have selected the custom melody enter the URL to the data file in the text field underneath It must be a file of the type PCM 8 kHz 16 bit sample linear mono WAV Click on Re Register and Save Please note The ringer set for a contact type overrides the ringer for a particular identity in case of a conflict the phone will use the contact type ringer If your ringtones don t seem t
20. Call Forwarding Call Forwarding Press oo 3 Forward all Forward when busy Forward after timeout Press 1 1 1 Enable Forwarding Enable Forwarding Enable Forwarding Press to select Yes to select Yes to select Yes Press to save new changed setting press to abort Press wi to return to idle screen The information line now contains CallFwd and the target phone number E151 Office B ba ml aa na Nu a ara de naine I Ne DiS a s E i copio pe a Turning off call forwarding Forward all Forward when busy Forward after timeout Press zm gt d MENU Press Call Features 2 Call Features L 2 Call Features Press 1 Call Forwarding Call Forwarding Call Forwarding Press Forward all Forward when busy Forward after timeout Press Enable Forwarding Enable Forwarding Enable Forwarding Press to select No to select No to select No Press 7 to save press to abort 2009 snom technology AG 38 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings CUSTOMIZING PHONE SETTINGS See The Phone s Web Interface on page 20 on how to open the phone s web interface how the web interface works and how you change the settings and what the difference between administrator and user mode is
21. Identity 11 Use hidden tags amp on C off Identity 12 Action URL Settings Advanced Trusted Certificates Software Update Status System Information Press to save the settings as shown above Press to ignore the warning until reboot Log Press to ignore the warning forever SIP Trace We urge you to set administrator and HTTP passwords The default administrator password is 0000 4 zeros there is no default HTTP password If you set your own passwords be sure to write them down and store them ina secure place If you do not wish to set an HTTP password you can turn off the reminder on the phone s display until the next reboot or forever by clicking on the appropriate button If you change your mind later you can set the password on the phone s web interface Advanced page gt QoS Security tab gt HTTP Server see Notational conventions on page 6 or turn off the warning later at Advanced gt QoS Security gt Security gt Ignore security advices on gt Save HTTP Server User Password osseuse Authentication Scheme C Digest Basic Security Ignore security advices on C off 2009 snom technology AG 20 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone How the Web Interface Works The vertical menu on the left side of the window is alwa
22. ample The setting is 4 digits when you have typed four digits the phone offers the first number containing that string if any Enter Humber 2406 Backspace Delete character to the left of the cursor C Dial offered number Edit offered name and number Change input mode to small capital letters numbers ACCEPTING CALLS When a call is ringing press lt to accept it 2009 snom technology AG 30 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone MissED CALLS Missed calls are indicated by the three call indication LEDs glowing blue and by the text message Missed followed by the number of missed calls in the information line Press to turn both indicators off 2151 Office B DP at esses gia Da ou EE een n ACTIVE CALLS Mute unmute and volume control See Mute Key on page 11 and Volume Keys on page 11 Hold Press to put current call on hold Press x to get caller back on the line Attended and Blind Transfer When you have a call on the line there are two ways to transfer the call to a third party ATTENDED TRANSFER Press to put call on hold Press to get the dial screen Type the number you wish to transfer the call to Press C to dial Announce the call If the party wishes to accept the call Press
23. are plug and play Once you have connected the hardware and entered the data required by your provider you are good to go In most cases your phone will register and initialize automatically Prerequisites To be able to use VoIP you or your company need to have 1 A broadband internet connection 2 Access to the internet via a router This could be a separate device available in various versions from many different manufacturers or in the form of a router on a server or a PC 3 Account information provided by your network administrator or a VoiP account with a VoIP provider who supports the VoIP SIP standard With your snom MeetingPoint you can use up to 12 VoIP accounts with one or more VoIP providers You need to obtain your access number phone number and the necessary access data to register your phone and make phone calls the requirements differ from provider to provider They may include a A user name if required b Your login name c The address of the server registrar d Provider specific settings if required 2009 snom technology AG 7 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Setting up the Phone Installation Connect the phone to your network or your router and if you are not using PoE Power over Ethernet to a wall outlet Network cable port SD memory card port
24. dicates 2009 snom technology AG 12 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone Missed 1 New missed call s and their total number CFwd 153 Call forwarding is on phone number incoming calls will be forwarded to E11 new 0 old message Message s waiting on mailbox the total number of new and old messages B OND active 20 4 DND do not disturb mode is activated FUNCTION KEY LINE The current context sensitive function of the key is indicated by a symbol in the function key line directly above the key For the list of symbols see Symbols of the Function Key Line on page 18 Alphanumeric keypad Press any key on the alphanumeric keypad to open the edit screen The current input mode is indicated by the symbol 123 abc or ABC in the information line of the display Press the function key underneath the symbol in the function key line to change tt 123in information line in function key line Current input mode is numbers press function key to change to small letter mode abcin information line in function key line Current input mode is small letters press function key to change to capital letter mode ABC in information line BEM in function key line Current input mode is capital letters press function key to change to number mode
25. e markas aas LE NENG RE ee bel Mid LEE am C a L dos is kanga names CEE m C on api dius RUE Sone Tics rum uud uds PERTE wite pe ir RR hae i am as rl ja m ap P bia a rarasan hia CELS yr rum TA La 1E See moms mua man mm bui PRL Cmte Mieten Md em in i E Sas f CLS Dr i a F DAL ILI mm y irrg Tere dbh mm amma a rw T had Teman TIL n 3 snom 2s te e cur Rake d Bi PE et di rim reri mam d eo E IUS UE pac d Vinh nanc dimidia 2009 snom technology AG 22 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Directories DIRECTORIES PHONE Directory INTERNAL PHONE BOOK The phone directory can hold 250 entries consisting of name and phone numbers Entries can be added and edited on the phone and on the web interface In addition to adding and editing entries the web interface allows you to assign a contact type and an identity for outgoing calls to each entry Any changes you make on the web interface will not take effect until you click on Save Changes will be lost if you open another page of the web interface without first clicking on Save Nickname The name entered in this text field is the name used in the Name field of the phone book and the name under which the phone book entry will be stored It is shown on your phone s display when
26. eath the arrows to move down or up the list of available languages C Next press the confirm key to save a newly selected language Next press the function key underneath ESC to return to the idle screen Example 2 means that you should open the phone s web interface and click on the specified items Web interface Open the phone s web interface see The Phone s Web Inter face on page 20 on how to do it Advanced Click on the item Advanced in the menu on the left side of the window Behavior Next click on the tab labelled Behavior The bold lettering of the title on a tab indicates that its contents are currently visible Phone Behavior Find the section titeled Phone Behavior Number Guessing Find the item Number Guessing gt gn Click on the radio button on 2009 snom technology AG 6 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Setting up the Phone SETTING UP THE PHONE DELIVERY CONTENT Please check whether the package contains the following parts 1 Conference phone 2 Ethernet cable 3 Power supply 14 V DC with EU US connector PLEASE NOTE Using the wrong power supply may cause damage to the phone Use only the power supply included with the phone 4 Quick Start Guide PHONE INSTALLATION AND INITIALIZATION snom phones
27. ge or even destroy the phone DC 14V Avoid placing the phone s power cable where people may trip over it Avoid placing the phone s power cable where it may be exposed to mechanical pressure as this may damage the cable If the power supply cord or the plug is damaged disconnect the phone and contact qualified service personnel This device is for indoor use only Do not install the phone in rooms with high humidity for example in ba throoms laundry rooms damp basements Do not immerse the phone in water and do not spill or pour liquids of any kind onto or into the phone Do not install the phone in surroundings at risk for explosions paint shops for example Do not use the phone if you smell gas or other potentially explosive fumes Do not use the phone during thunderstorms Lightning striking the power grid may cause electric shocks 2009 snom technology AG 5 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Important Information CE This phone is CE and FCC certified and meets European and US health safety and environmental standards Unauthorized opening changing or FE modifying the phone will cause the warranty to lapse and may also result in the lapse of the CE and FCC certifications In case of malfunction contact authorized service personnel your seller or snom DISPOSAL OF THE PHONE This
28. going calls See Identities Accounts on page 39 on how to configure identities If more than one identity is shown on the display the one with the black one is the outgoing identity for the call and the number name that will show on the callee s phone Select a different identity with the up or down arrows Note See Adding Editing Entry on Web Interface on page 25 on how to assign a fixed outgoing identity to calls being made to a certain number The outgoing number will only be used automatically when the call is initi ated from the phone book Selecting Identity for Current Outgoing Call Use to select a different identity if necessary Using Auto Dial A timespan in seconds must be selected from the drop down menu of Advanced gt Behavior gt Phone Behavior gt Auto Dial The phone will dial the number on the display when the specified number of seconds has passed 2009 snom technology AG 27 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone Calling Number from Call List Press LIST and the down arrow if necessary to select missed received or dialled calls Use the down arrow if necessary to select a phone number Press to dial Calling Number from Directory FRoM PHONE DiRECTORY Press 4 Int AddrBook gt or to dial From LDAP DIRECTORIES Press gt 3 Ext AddrBook gt
29. gt Tone Scheme gt Select country from drop down list gt Save TIME ZONE The list is arranged by the difference in hours 0 to the UTC and within each time zone alphabetically by selected locations The setting can be changed on the phone and on the web interface administrator mode only On the Phone gt gt 1 Preferences gt 2 Time Zone gt Select location with gt press 7 to save or to return to Preferences menu without saving gt ESS to return to idle screen Press to collapse the open list to show only language relevant time zones Press MEE to expand the open list to show all time zones On the Web Interface Available in administrator mode only Advanced Network tab Time Timezone Select your location in the the drop down list Save 2009 snom technology AG 42 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings DATE AND TIME FORMATS Can be set and changed on the web interface only Date Preferences General Information US Date Format Bap Formats m d example 5 6 means May 5 mm dd example 10 12 means October 12 gf Formats d m example 6 5 means May 5 dd mm example 12 10 means October 12 Time The time setting applies to phones and or firmware versions with a digital clock only If the ph
30. he meantime snom therefore disclaims all warranties and liability for the accurateness completeness and currentness of the information published except in the case of intention or gross negligence on the part of snom or where liability arises due to binding legal provisions Our firmware includes some source code that may be used and modified by anyone and everyone under the GNU Public License GPL provided they in turn make it available to everyone else with the same licensing agreement Please go to http www snom com en support download gpl quellcode for the original GPL license and the source code of components licensed under GPL and used in snom products snom technology AG 2009 snom technology AG All Rights Reserved 2009 snom technology AG 3 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Important Information IMPORTANT INFORMATION Please read the instructions on phone safety and disposal and on how to set up and use the phone before using the device and also give them to other users to read or inform those users of their contents Save this manual and do not give the phone to third parties without it SAFETY INSTRUCTIONS Follow the instructions in this manual and other applicable documentation of the phone Use only the power adapter delivered with the phone Other power adap ters may dama
31. he menu item Advanced is available but the settings normally found on it are not Preferences Advanced Sctlings mra a Rings kl ee LLL a i ma re F iiis Ime T an ak mew aga T rro katan CCR TR em F tand Bi EN ena Liama Lama WH rmm 13 arra mi aom ams a hi LEE ere nes ager m M EIL d es PEL Cmte im im kama tamanan seo um oe Sete IL ieh Aus Li kzka mir mi omm kam Past Fuge a S i i PUES iar funis Bara mia 4 as aw t ome Au Te cium o mt m a LR Dome ee Semel arin 4 um 7 LL siom o rae snom PaP pes d keer am ad ar sl kii ale at a i Re zo ar T ist EL 1 sss Saa LI To return the phone and its web interface to administrator mode enter the administrator password in Administrator Login and click on Save The default password is 0000 4 x zero Preferences Advanced Settings eme anae re pem MW dois m Lii kiua us Betis pe Loe braia he Asiam is inet p rer p T iem U ir RTE L asus ie Tae re Mua LI x ui nm rem cia r T Pasa ija imm n sama r T rc LL Tr mar peni Ten ate F rl E i EERS ar eaaa oe kama F TRENT Eras on bendi ff im vua em ss Joh kegi reca Pas mi VAL karan Ss Ll am pen DB bana L men rm bms ami d Bag kemalan al pli kaka I CORRE mi ga imn b cadre loi i LIT T m Car rmm 13 m mm bin kil Bane UU Fer Pose Fe reed La CRE LL kian id naman
32. idle screen to return to idle screen 2009 snom technology AG man snomMeetingPoint v101 en 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone Function Key Line Factory default idle screen CoNrERENCE MENU From idle screen pressing opens the conference menu When in call or in conference pressing this key puts the call or conference on hold and opens the conference menu Press a number key to open function or submenu 1 Dial a number Opens the screen for dialing input 2 Call lists Opens phone s call lists 3 Ext AddrBook Initiates a directory search in external data banks OCS Edition LDAP if available in your network Please talk to your administrator 4 Int AddrBook Opens the phone s internal directory see page 23 5 Contact List Opens list of your contacts if available in your network Please talk to your administrator Catt Lists Press function key KIEF to open the call list menu missed received and dialled calls Missed Press g7 to open the list of missed calls Details Select a call Press FA m Show call details Tune Page through details c total no Received Press to open the respective list Details p p FAS i rom Dialled Press P Select a call Press EI To Show call details ES Time Page through details Duration Costs With
33. incoming calls rejected or forwarded automatically Deny List See Contact Types on page 23 DND do not disturb mode All incoming calls will be forwarded to the number set in call forwarding or receive a busy signal if there is no setting for call forwarding Press to activate press again to turn DND off 8 CHD active 20 4 Call Forwarding See page 44 Reject anonymous calls Please note that calls from analog phone connections without caller ID will most likely be received as anonymous calls and rejected if you turn this function on r mm gt 2 Call Features gt 3 Incoming Calls gt 2 Reject anonymous gt Press or ad to show On on display gt Press gt Press EA CALL FORWARDING Forward All Forwarding all incoming calls to the number of the phone extension or mailbox specified as this function s target Forward when Busy Calls ringing while phone is busy are forwarded to the number of the phone extension or mailbox specified as this function s target Forward after Timeout When a call starts ringing the phone will wait for 2009 snom technology AG 36 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone the number of seconds specified If the call is not accepted by the end of this time period it is forwarded to the number of the phone extension or mailbox
34. ing call completion If you have activated call completion for this call Call Completion Waiting 154 Press to end call completion for this call Press to return to the idle screen keeping call completion active for this call You can now make other calls When the number called is no longer busy your phone will beep three short beeps and ask whether to dial or not misi Office B a Call Completion 2152 Eee AAN z Dial 1527 Call Completion Ce ndi LEE ONO JA Redial From the idle screen Press to show the last 100 dialled numbers on the display Press to move up and down the list 2009 snom technology AG 29 man snomMeetingPoint v101_en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone To _ OT 15 23 500 Office E 15 23 152 152 152 Show details To From Time Duration of marked call Costs To Caution Pressing this key will delete entire list of calls or d Dial on screen number Save Add number to phone s directory Delete this call Move function key line to the left right Number Guessing Auto Completion To set this function see Number Guessing on page 46 When you dial and have typed the minimum number of digits the phone offers numbers containing the typed string from its call lists and from the directory for selection Ex
35. lighted and the phone does not work the server may be down either for servicing or due to a malfunction The registration and initialization should be completed as soon as the server Is up and running again You may want to check with your administrator or your provider if nothing happens within a reasonable time WHAT TO DO IF REGISTRATION AND INITIALIZATION ARE UNSUCCESSFUL Contact your network system administrator if the phone is operating or supposed to be operating within a network If you are using a VoIP provider you may need to enter further data as specified by your provider Open the phone s web interface see The Phone s Web Interface on page 20 Open Configuration Identity 1 and enter any additional login information you have received from your provider see Configuring New Identity Account on page 39 A number of IP telephony service providers and a number of SIP PBXs require settings that are different from snom s standard factory settings snom s web page lists numerous providers and PBXs that have been tested for interoperability with our phones and specific settings that may be required Do not change the standard configuration unless you know what you are doing Expert help may be required If your IP telephone system does not support automatic initialization contact your administrator or see our web page www snom com Wiki for manual phone initialization CORRECTING THE CLOCK If the time on the display i
36. n hold CBS Call lists missed received dialled calls Turn do not disturb mode on and off Opens call lists Opens phone s directory 2009 snom technology AG 18 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Getting to Know Your Phone Opens external directory when available ABC Press to change input mode to capital letters Press to change input mode numbers Press change input mode to small letters Open selected marked menu item Return to previous display Add phone number to directory Delete character to the left of the cursor Reject incoming call The caller hears the busy signal HoA Reject incoming call and place phone number on Deny list Transfer call Retrieve new message from mailbox Edit phone book and call list entries Deletes entire currently open list Show call details Page through call details Return to idle screen seal Turn on call completion for this call when called number busy Adjust volume Save Add phone number of on screen call to phone book Delete on screen call from call list Kick Terminate connection to marked conference participant Split marked participant from conference for one on one conver sation Reduce list of timezones to entries relevant t
37. o phone language More Expand list of timezones to show all entries 2009 snom technology AG 19 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone THE PHONE S WEB INTERFACE Press gt 5 Maintenance gt 1 System Info to look up the phone s IP address Open the web browser of your PC and type http followed by the IP address for example http 192 168 9 14 The web interface will open with the Security page which is shown only when the web interface is opened for the first time upon initialization or after reboot or a resetting of values a SS Security Operation Home Security Advice Directory Setup We strongly recommend that you secure the web interface in order to protect your phone against Preferences remote attacks Therefore the HTTP User and Password as well as the Administrator Password Speed Dial should be changed from the default value Identity 1 Security Identity 2 Administrator Password 11 111 eeeeeeee Identity 3 Administrator Password Confirmation eeseseese Identity 4 Identity 5 HTTP Server Identity 6 User Ja 7 aaa TT I tity 8 Identity 9 Additionally you should protect the web interface with hidden security tags against remote attackers Identity 10 trying to change phone settings with faked HTTP POST requests
38. o work as expected contact your administrator There may be an overriding setting on the PBX AUTOMATIC ACCEPTANCE OF INCOMING CALLS 1 Setting Identity gt SIP tab gt Auto Answer on gt Save 2 Select audio device for automatic acceptance Preferences gt Auto Answer gt Type of Answering gt pull down list gt Save 3 If you wish to be alerted acoustically whenever the phone accepts a call automatically Preferences gt Auto Answer gt Auto Answer Indication on Contact List A contact list must be available on a server Setting Identity gt SIP tab gt Contact List gt 9n Enter URI in text field and click on Save dentity gt SIP tab gt Contact List URI gt Enter URI in text field Click on Save 2009 snom technology AG 40 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings Editing an Existing Identity Account Can be done on the web interface and on the phone itself ON THE WEB INTERFACE Open the Configuration page of the identity and make the changes in the text fields See Configuring New Identity Account on page 39 If you have changed the account or the registrar click on Re Register If you have made other changes clicking on Save suffices ON THE PHONE gt f gt 3 Identity gt 3 Edit User gt Select identi
39. old and accept the call You can then a press A to unhold the conference and add the caller to it OR b press to end the call press A to unhold the conference END CONFERENCE Press A Display prompt Cancel conference Quit the conference oma d Press to terminate the conference OR press to continue the conference REJECTING OR REDIRECTING INCOMING CALLS This includes manual and automatic rejection and redirection and rejection of anonymous Calls Manually If you do not wish to pick up a ringing call you can obviously let it ring or reject or blindly transfer it REJECT Press Gem The caller hears the busy signal 2009 snom technology AG 35 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone Press RSI The caller hears the busy signal and the number will be placed on the Deny list so that incoming calls from that number will always be rejected This function is available only if set beforehand on the phone s web interface Advanced gt Behavior gt Phone Behavior Deny All Feature on REDIRECT BLIND TRANSFER Press III gt Dial the number you wish to transfer the call to gt Press gt The incoming call will start to ring on the other phone Automatically These are your options when you want to have
40. one has a clock face changing the setting will not affect it Web interface gt Preferences gt General Information gt 24 Hour Clock on The time on the phone s display will be shown in 24 hour format 00 01 to 24 00 off The time on the phone s display will be shown in AM PM format 0 01 AM to 12 00 PM EMERGENCY NuMBERS These are numbers that can be dialled even when the keyboard is locked They must be set beforehand on the web interface Click on Preferences gt Lock Keyboard gt Emergency Numbers space separated Enter the emergency numbers in the text field Type each number without spaces between the digits separate the individual numbers with one empty space between them Example If you want to set the emergency phone number 911 and the phone numbers of your doctor 986543 and a friend 234578 the entry would look this 911 986543 234578 Clickon 9 9 2009 snom technology AG 43 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings CALL FORWARDING This feature automatically redirects all or certain incoming calls to another phone or a mailbox It is possible to configure the settings on the phone and on the web interface Always All incoming calls are forwarded to the number of the phone extension or mailbox specified as this function s
41. or Edit Entry Make changes as necessary If new entry type data in text fields of Add or Edit Entry f you wish to assign a contact type select one from the drop down list The default setting is None You can assign distinct ringtones to the groups Friends Family Colleagues and to the contact type VIP Calls from entries on the VIP list will always ring on the phone even when the phone is in a call or in DND mode Calls from entries on the Deny list will not ring on the phone and always receive a busy signal Outgoing identity The drop down list shows all identities configured on the phone If you select one of the identities for one of the numbers listed in the phone book all calls to that number initiated from the phone book will show that identity on the callee s phone Click on add edit Delete whole directory Deletes entire directory irretrievably Import Export Directory See our Wiki at http wiki snom com Web Interface V7 Directory 2009 snom technology AG 25 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Directories EXTERNAL DIRECTORIES Provided by your network your VoIP provider or another external source LDAP Enter the necessary data obtaintained from your administrator VoIP provider or other external source in the text fields of the phone s web interface
42. phone is subject to European Directive 2002 96 EC and may not be W disposed of with general household garbage The separate collection and proper disposal of electrical and electronic devices serve to protect human health and the environment as well as to use and reuse resources prudently and rationally If you do not know where you may dispose of the device at the end of its lifespan contact your municipality your local waste management provider or your seller 2009 snom technology AG 2 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Notational conventions NOTATIONAL CONVENTIONS Throughout this manual you will see notations like the following gt 1 gt 1 Preferences gt 1 Language gt gt _ gt gt E 2 Web interface gt Advanced gt Behavior gt Phone Behavior gt Number an Guessing gt The character indicates the next step in a sequence of actions to change a setting or perform a function Example 1 means that you should press the specified keys on the phone gt Press the Menu key to open the main menu EN Next press the key labelled on the alphanumeric key pad to open the Preferences sub menu gt 1 Preferences Next press the key labelled to show the Languages gt 1 Language sub menu Next press one of the function keys undern
43. s incorrect you may need to set the correct timezone 1 Changing the settings on the phone See Time Zone on page 42 2 Changing the settings on the phone s web interface See Time Zone on page 42 If the time is still incorrect there may be a problem with the time server Contact your Administrator 2009 snom technology AG 9 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone GETTING TO KNOW YOUR PHONE This manual describes the functions of the phone with the standard factory settings If your phone was installed and or set up by someone else the standard settings may have been changed Please check with that person or company if the phone does not react as described in this manual HARDWARE COMPONENTS Display screen Microphone Keypad AEBS 7 Blue slowly Incoming Call Speaker blinking Steady blue light Call in progress missed call Steady red light Mute microphone turned off Keypad Function keys Activate function Context navigation Context navigation Hang up end line End conference Answer incoming call Dial Redial Menu key Settings call fwd system info user admin mode reboot Mute Increase volume Start conference
44. sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings HIDE OWN IDENTITY With this setting your phone number will not be transmitted to any phones you call Please note that your call may not be accepted if the other phone is set to reject anonymous calls see next item Web interface gt Preferences gt Privacy Settings gt Call Line Identification Presentation CLIP gt radio button Hide gt ae REJECT ANONYMOUS CALLS With this setting you will not receive calls from phones whose number is not shown on your display Anonymous callers will hear the busy signal Please note that calls from analog phone connections will most likely be received as anonymous calls Web interface gt Preferences gt Privacy Settings gt Call Line Identification Restriction CLIR gt radio button Reject gt SAE NUMBER GUESSING When you have typed the minimum number of characters you have specified for this function the phone will look for numbers containing that string of characters in its call lists and directories and if it finds matches show the number s on the display Advanced gt Behavior tab gt Phone Behavior Number Guessing Minimum Length Type number of digits in text field Number Guessing Click on radio button on 2 E SPEED DIAL You can use the numbers from 0 to 30 and the special characters and to dial without having to
45. the text field behind Firmware Click on Load The phone begins to reboot 10 If the phone asks Reboot press or Do not disconnect the power while the phone is rebooting AUTO PROVISIONING See our web page http wiki snom com Features Mass Deployment for information Open the phone s web interface gt Advanced gt Update tab Click on the question mark behind each line and read the instructions carefully before attempting auto provisioning 2009 snom technology AG 48 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Troubleshooting TROUBLESHOOTING REBOOT Required when asked for on display for example when a setting is changed that requires a reboot to take effect 1 Press the Menu key Press 5 Maintenance Press 3 Reboot Press MM Wait for idle screen to reappear M dE E HARD REBOOT NEVER EVER PULL THE POWER PLUG WHILE THE PHONE IS DOWNLOADING FIRMWARE 1 Pull the power plug of the phone 2 Reconnect the phone s power after a few seconds 3 Wait for idle screen to reappear RESET TO FACTORY VALUES Please note that any customized settings will be overwritten Press the Menu key Press 5 Maintenance Press 4 Reset Values Enter administrator password Press 4d See Initialization on page 8 to continue p SM dw or qon cs CONTACT SNOM SUPPORT Open snom s
46. tingPoint User Manual Using the Phone CONFERENCE It is possible to hold phone conferences with up to four other phones plus your phone TURN RINGER OFF gt _ Press gt Preferences gt Ringer gt Select line with gt Press gt Select ringer Silence with Kll gt Press gt Press to return to Preference menu gt Press B38 to return to idle screen ESTABLISHING A CONFERENCE Call first participant Press to put the call on hold and to open the menu Add to conference Call second participant Press 1 and type phone number OR press E and select phone number from one of the call OR lists press 3 and select phone number from an external OR directory press sa 4 and select phone number from the phone OR directory press me and select phone number from your list of contacts Press e to dial When connected press to place second participant on hold Repeat to add third and fourth participant OR Press A to start conference PUT CONFERENCE ON HOLD Press All participants are on hold Press 7 to return to conference 2009 snom technology AG 33 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Using the Phone ADDING PARTICIPANT S TO ONGOING CONFERENCE Press to put the conference on hold
47. ty with gt Open edit mode with 7 gt Edit number if necessary gt Press lt ore gt Edit name if necessary gt Press or e to return to idle screen LANGUAGE SETTINGS OF PHONE AND WEB INTERFACE The language used on the phone can be changed on the phone as well as on the web interface The language used on the web interface can be changed on the web interface only Phone Language SETTING ON THE PHONE r gt 1 Preferences gt 1 Language gt Select language with gt Press 7 to save or e to return to Preferences menu without saving gt Press RES return to idle screen SETTING ON THE WEB INTERFACE Preferences General Information Language Select from drop down list Click on Save Web Interface Language Preferences gt General Information gt Webinterface language Select from drop down list Save 2009 snom technology AG ii man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint e User Manual Customizing Phone Settings DiAL TONES Different dial tones for different countries Select yours on the phone or on the web interface On the Phone gt gt 1 Preferences gt 3 Tone Scheme gt Select country with gt Press to save or ea to return to Preferences menu without saving gt Press to return to idle screen On the Web Interface Preferences gt General Information
48. web page at www snom com Click on the Support tab to open the Support window Click on the link to the contact form Complete the contact form and add the required attachments in text format before submitting it See the following paragraphs on how to prepare and enclose the attachments 2009 snom technology AG 49 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Troubleshooting System and settings information must always be attached Creating and enclosing attachments 1 Open the phone s web interface gt Status gt System information Open a text editor for example Microsoft s Windows Editor Copy the text in the gray field into the text editor Under Status in menu on left click on Settings Gr iv 20 9 Copy the text in the main area of the window into the text editor underneath the systems information 9 Save the file 7 Click on the Browse button and place the saved file s path in the text field to the left of it SIP Trace and PCAP Trace snom Support may need you to do a SIP Trace and or a PCAP Trace to help them analyze your problem PERFORMING A SIP TRACE 1 Click on SIP Trace under Status in the menu on the left Click on Clear to clear the page 2 Recreate the error to be documented in the trace Click on Reload 3 See above for creating and attaching a text file to the support form
49. you are calling the associated phone number Contact Types VIP Calls from numbers with this contact type will ring on your phone even when DND mode is active You can assign a ringtone to this contact type as well If your VIP is also assigned to a group see below and if that group also has a ringtone the ringtone assigned to that group will be played Deny List Calls from phone numbers with this contact type will not ring on your phone The caller hears the Busy signal Identity for Outgoing Calls When an identity with a specific VoIP provider for example is to be used for calls to certain phone numbers You must dial the number from the directory however If you simply type it on the keypad the current outgoing identity as indicated on the display will be used Group Friends Family Colleagues You can assign a distinct ringtone to each group 2009 snom technology AG 23 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Directories Assign Ringtones The phone has 10 built in ringtones It is also possible to download a custom melody PLAYING RINGTONES BACK On the phone gt 1 Preferences gt 6 Ringer The identities are shown on the display Select one and press The list of ringtones is shown The tone currently set for the identity is at the top of the list and is played immediately
50. ys the same no matter which window happens to be open at the time Available menu items depend on whether the phone is running in user or administrator mode Click on a menu item to open that page Some pages contain several documents To make a document visible click on its tab The font weight of the characters on the active tab is bold Only one tab can be active at a time gt SS Advanced Settings Operation Home Network Behavior Audio SIP RTP QoS Security Update Directory Quality of Service Setup RTP Type of Service TOS Diffserv 160 Preferences SIP Type of Service TOS Diffserv 160 Speed Dial Identity 1 Security Identity 2 Ignore security advices 6 on C off D WEB SETTINGS OVERRIDING MANUAL PHONE SETTINGS In some cases settings activated on the web interface override manual settings on the phone If a setting you have made on the phone does not appear to take effect look for a conflicting setting on the web interface Always click on 2 2 before clicking on a different menu item or closing the web interface if you wish to save the changes you have made 2009 snom technology AG 21 man snomMeetingPoint v101 en VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 snom MeetingPoint User Manual Getting to Know Your Phone User Mope ApmMINISTRATOR MODE Some windows like Preferences shown here are available in user mode while many are not T
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