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Cintiq 22HD User`s Manual

1. Touch Strip One on each side See pen display controls 0000000000000000000000000000 9990000000000000000000000000 0000000000000000090000000090000000000000000 0000000000000000000000000000 00000000000000000000000000000 00000000000000000000000000000000000000000000000 00001 08 oi 000000000000000000000000000000000000000000000 Q9o0000000000000000 oj d H 00000000000000 0099 089888888899999000009 d HH 00000000000900 999930 0909009009 d HH 299999999999 C 000000000000000000000 a HH 8000000000000 0000000 Security slot See also front view Cabling DVI D USB and power Important Always store the interactive pen display on the Cintiq display stand or in its original packing carton when not in use Do not store the pen display on a surface that would excessively bend or crimp the cables Next step Review the pen features and learn about the Cintiq display stand Then if you have not already done so move on to setting up your Cintig Contents Index CINKIQ ao taap PEN FEATURES Eraser When brought within proximity of the pen display screen the tablet portion of the display reports the pen location Pressure information is reported as you press down on the eraser By default the function is set to ERASE Side switch Be sure the customizable side switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally
2. Use the Wacom Tablet control panel to customize the Touch Strip options Manage your control panel settings Control panel overview Customizing the Touch Strips Contents Index a 4 4 gt 34 CINKIQ ao 2 aap WORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system the screen cursor movement on the standard monitors will depend on your system configuration If a second monitor is connected in mirror mode both Cintiq and the other monitor will show identical images and screen cursor movement If you are using Cintiq with other monitors in extended monitor mode you have several options for navigating on the other monitors e Set an ExpressKey or pen side switch to the DISPLAY TOGGLE function You can then press the button to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the screen cursor is positioned at the pen tip location on the pen display screen surface Display Toggle enables you to use Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays e Seta pen side switch or an ExpressKey to MODE TOGGLE You can then quickly switch between pen mode for working on Cintiq and mouse mode for working on the other monitors You can also purchase an Intuos5 tablet and use it to work on the other monitors in PEN mode The pen will work on both Ci
3. After defining a keystroke or keystroke sequence click OK Important Because the ENTER Windows and RETURN Mac keys can be selected as a defined keystroke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial Menu as applicable You can create different keystroke functions for different applications See application specific settings Define Keysi Use your pointing device to click OK to accept or Cancel to exit Deletes the last entry in the Keys keystroke entry box Clears the entry box Cle Delete Add Special Name Cancel To learn which keystroke shortcuts are supported by a particular application see the documentation that came with the application Enables you to simulate modifier key s Such as SHIFT ALT or CTRL for Windows Or SHIFT OPTION COMMAND and CONTROL for Mac Many applications use modifier keys to constrain the size or placement of objects MODIFIER Choose one or more modifier options Choose a CLICKS option to simulate pressing a button of the selected type on a mouse els Ctrl Right Contents Index a 4 4 B 53 CINtIQ ao taap FUNCTION NAME DESCRIPTION RADIAL MENU Displays the Radial Menu on your screen Each level of the hierarchical menu consists of eight menu slices whic
4. FRONT VIEW USB accessory port Status LED e When using pen in active area of the pen display lights blue when the pen tip eraser or side switch are pressed e LED will not light unless the USB cable is plugged into an active USB port and a video signal is present Power LED e Lights blue when power has been supplied to Cintiq and a video signal is present e Glows orange when no video signal is detected e g The computer is turned off starting up or has entered a power management mode in which video signals are not sent Hardware control buttons Press the right button to work with LCD settings Touch Strip Mode One on each side Press to toggle between Touch Strip functions See pen display controls See also using the Express View display using the On Screen Display OSD When in LCD settings OSD mode the four upper right ExpressKeys are used for adjusting the display settings See also rear view ExpressKeys See pen display controls Contents Index Ci nt IQ pra Contents REAR VIEW Bearing hub Power button Fits into the bearing Push to turn the pen recess on the Cintiq display on or off stand Segeeseeee3388888888 P TEE PITE Allows rotation of Cintiq and easy mounting and removal from the stand See also using an alternate mount or stand 990999 899999989 9999999 300000
5. e When using Cintiq as a display align the top of the pen display in line with the level of your eyes Adjust Cintig to a position that best meets your creative needs e f working with a keyboard consider locating the keyboard slightly below the desk surface in an adjustable keyboard tray e Maintain a good posture at all times Contents Index CINKIQ ono 7 taap e Periodically shift your gaze from your computer and focus on other objects within the room This will help to relax your eyes e Usea gentle grip when working with the pen Take short breaks between tasks to stretch and relax your muscles e Alternate tasks throughout the day Minimize awkward postures and repetitive movements e Change your position if you feel any discomfort e Alternate between different modes of use For example every few hours adjust the Cintig display stand to a different working position e Study the rest of this chapter to learn more about working with Cintiq e Learn about the basics of customizing Cintiq for the way you like to work Tips e Do not pull the cabling from their computer connections by accidentally moving the pen display too far from the computer e If the rotation lock screws are attached to the back of Cintig they must be removed before Cintiq can be rotated e Before rotating the pen display be sure the cables are freely rotating behind the unit e Cintiq can also be mounted to articulated arms or ot
6. Caring for Cintiq Replacing the pen nib Contents 66 67 69 70 70 70 71 72 72 74 75 75 79 80 82 83 84 86 86 87 Index OTHER USEFUL INFORMATION Optional display configurations Using an alternate mount or stand Cable removal and replacement Uninstalling Cintiq Using the Express View display Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Available parts and accessories GLOSSARY INDEX 89 90 91 94 96 97 98 99 100 101 102 103 104 104 105 108 taap Ci nt IQ pra Contents ABOUT THE MANUAL This manual provides quick access to information about your Cintiq The information is common to Windows and Mac computers Windows screen captures are shown unless otherwise noted e Go directly to table of contents or index topics by clicking on them e Use the navigation controls to move through the manual fi Go to front page Contents Go to table of contents 4 ie Page back or page forward Index Go to index K Go back to previous view topic Go to topic Topic continued e Use your pdf viewer zoom in tool to increase the size of the manual on your display screen See the viewer application help for information on any additional tools that help you use and print the manual e SMALL CAPITAL LETTERS are use
7. ExpressKeys A Display Toggle function is available for use on multiple monitor systems This feature enables you to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system Contents Index a 4 4 B 29 CINKIQ ao 7 taap USING THE HARDWARE CONTROL BUTTONS Press a button to e Display a diagram of your current Cintiq settings e Launch the Wacom Tablet control panel e Work with LCD settings using the On Screen Display OSD Press the button again to toggle off the function Toggles the four upper right ExpressKeys between normal operation and the LCD settings On Screen Display mode In LCD settings OSD mode the OSD menu is activated on your display screen and the upper right ExpressKeys are used for adjusting the display Press to toggle back to ExpressKeys mode Launches the Wacom Tablet control panel Press to close the control panel when open Shows on your display screen a diagram of the pen display ExpressKey Touch Strip and pen settings The current functions for each control are shown am Press to dismiss the diagram Notes You may notice a slight delay in response time depending on the speed of your computer The control buttons ca
8. general problems Mac specific problems pen tablet portion testing controls testing input tools Windows specific problems Uninstalling Unpacking box contents User settings Using ExpressKeys hardware control buttons pen Touch Strips VGA problems Windows specific problems troubleshooting Work area setting up Working with Cintiq A a D 46 47 48 29 51 70 33 66 72 75 80 75 69 69 79 96 36 31 30 24 33 74 79 22 22 t a D Ci nt IQ D Contents WACOM INTERNATIONAL OFFICES WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD JAPAN TABLET SALES DIVISION Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Internet http wacom jp WACOM CHINA CORPORATION 1103 Beijing IFC West Tower No 8 Jianguomenwai Street Chaoyang District Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD Suite 605 6th floor No 205 Tun Hwa North Road Taipei 105 Taiwan Telephone 886 2 2712 2675 Fax 886 2 2712 9789 Contents Index WACOM WACOM EUROPE GMBH Europark Fichtenhain A9 47807 Krefeld Germany Internet http www wacom eu WACOM CO LTD ASIA PACIFIC DIVISION Harmony
9. Index taa Ci nt IQ pone Contents taap The pen side switch does not work Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with the Cintiq 22HD Other pens may not function properly on the pen display Be sure to press the side switch when the pen tip is within 5 mm 0 2 inch of the pen display active area Do this without pressing down on the pen tip In the Wacom Tablet control panel verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using Check also the SIDE SWITCH MODE If CLICK amp TAP is selected you will need to first press the side switch then touch the pen tip to the pen display screen surface in order to perform a click function Make sure the status LED lights blue when you press the side switch If not verify that the USB cable is plugged into an active USB port on your computer or on a USB hub The LED will not light if the USB cable is not plugged into an active port If the LED does not light you may have defective hardware see troubleshooting The screen cursor moves but it does not jump to the pen tip location when placed on the display screen and it does not follow the pen tip when moving the pen across the display Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel If the driver did not load you will see an error
10. Test the keys by pressing them one at a time Each time you press a key its number is shown next to either the LEFT BUTTONS or RIGHT BUTTONS category depending on which keys group you are testing When you are done click the CLose button to exit the dialog box Important Some applications can override and control the ExpressKey functions Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys For details see using applications integrated for tablet control TESTING THE TOUCH STRIPS 1 2 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each Touch Strip Be sure to select the pen display you are testing from the TABLET INFO column Slide your finger up or down along the entire length each Touch Strip A number is shown next to either the LEFT TOUCH or RIGHT TOUCH category depending on which Touch Strip you are testing Press the corresponding Touch Strip Mode button for the Touch Strip you are testing This will toggle between the customizable states of the Touch Strip As you toggle an overlay will appear briefly on your display screen to show the function assignments Within the DIAGNOSTICS dialog box the button state will also be shown If any of the functions are set to SKIP that function will be skipped in the toggle sequence When you are done click on the CLOSE button to exit the dialog box Important Some applications can overrid
11. Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Telephone 81 3 5309 1513 Fax 81 3 5309 1514 WACOM KOREA CO LTD 1211 12F KGIT Sangam Center 1601 Sangam dong Mapo gu Seoul 121 913 Korea Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 5 Temasek Boulevard 12 09 Suntec Tower Five Singapore 038985 Telephone 65 6258 8640 Fax 65 6258 8697 WACOM HONG KONG LIMITED Room 1201 Tai Tung Building 8 Fleming Road Wanchai Hong Kong Telephone 852 25739322 Fax 852 25739500 i le q 111
12. contact Apple Support for further assistance Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application Content Ind cial pene re le q gt 81 CINKIQ ao amp taap TECHNICAL SUPPORT OPTIONS If you have a problem with your Cintiq interactive pen display first check the appropriate installation section in this manual to make sure the pen display is installed correctly Then review the troubleshooting procedures If you cannot find the answer in this manual you may find updated information about your problem in the Read Me file for your operating system located on the Installation CD You can also check the product FAQs Frequently Asked Questions If you have an Internet connection you can download the latest software drivers from the Wacom web site for your region See obtaining software updates Check the Customer Care options on the Wacom web site for your region You may find answers to your questions without having to make a phone call If you cannot solve the problem and you think your Wacom product is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom Read Me file located on the Installation CD for contact information You can also find contact information by checking the Wacom web site for your region When you call you should be at your computer with the following informati
13. display use the rotation lock screws and fasten the display to the stand in a horizontal position See optional display configurations Contents Index Ci nt IQ zD Contents REMOVING CINTIQ FROM THE DISPLAY STAND The Cintiq interactive pen display has been specifically designed for use when mounted on the Cintiq display stand However there may be times when it will be necessary to remove the pen display from the stand For example you may want to locate the pen display on a suitable VESA mounting arm See using an alternate mount or stand To remove Cintiq from the display stand e f the rotation lock screws are attached remove them from the back of Cintiq e Position the pen display to landscape orientation before removing it from the display stand The stand will not release unless Cintiq is in landscape orientation e Next raise the stand incline to the highest position See adjusting the display incline e Firmly grasp the pen display on both the left and right sides and lift out of the display stand Important When removing Cintigq from the display stand always lift Cintiq in a direction parallel to the front of the stand You may also need to slightly rotate Cintiq so the stand will release Note When packing Cintiq for transport first adjust the stand to its lowest position and place the foam packing blocks under the incline adjustment levers before removing Cintiq from the stand The foam blocks will
14. have positioned Cintiq before moving the pen display Adjust the display stand to a lower position as Adjust the stand to a more vertical position when needed to emulate an easel animator s table or a large amount of keyboard input is required drafting table This position is also useful when presenting your At the lowest position of the stand Cintiq can be work to co workers or clients freely rotated to any angle without touching the desktop for the greatest comfort and accuracy of stroke while drawing or editing images Display stand features Display stand location Mounting Cintig on the display stand Adjusting the display incline Adjusting rotation Removing Cintig from the display stand Contents Index Ci nt IQ D Contents DISPLAY STAND FEATURES Place the Cintiq display stand on your desktop or other stable work surface Select a level location where the stand is stable and will not tip or fall when the pen display is mounted on it Take some time to familiarize yourself with the display stand components Incline adjustment levers When Cintiq is mounted on the stand use these levers to adjust the display incline See adjusting the display incline Bearing recess Front feet Rear feet The front feet have rubber pads to The rear feet are on rollers reduce slippage on the desktop allowing them to move when adjusting incline A Warning Do not operate the
15. incline angle Release the lever to lock the stand in place Note The incline adjustment levers exhibit some natural play before the clutch mechanism engages When adjusting incline set the display stand to an incline slightly higher than you plan to work with then lower the display to the desired position A Warning Before moving Cintiq first adjust the stand to its full upright position This will reduce the spring tension so the stand will not accidentally release and snap shut If the pen display is in landscape orientation use one hand to grasp the bottom of the display and with your other hand grasp the back of the stand Be sure to lift on both the display and the stand so the stand will not separate from the display when moving Cintiq If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock screws the stand will not separate from the pen display and Cintiq can be safely lifted by grasping the display with both hands See optional display configurations Next Familiarize yourself with the pen display See getting to know your Cintiq ADJUSTING ROTATION To adjust rotation grasp Cintiq by the main body and rotate the pen display to the desired position It will move on the bearing hub Cintiq can be rotated on the display stand when the incline is less than or equal to 25 degrees You can only rotate the pen display 180 degrees in either direction If you do not plan to rotate the pen
16. instructions found in using an alternate mount or stand Loosen the rear cover screws and lift the cover away from the pen display 8 Adipl I Connectors are DVI I USB and power Cable clip Cable seats If the cable you wish to remove has thumbscrews loosen them Disconnect and remove the cable D Content Ind a m EA CINtIQ ao aap Replace a cable 1 2 3 Connect the cable to the pen display Make sure to tighten any connector thumbscrews Properly seat the cable and install the cable clip Carefully replace the rear cover making sure not to crimp any cables beneath it Use the correct screws when replacing the cover and do not overtighten them Carefully reinstall the bearing hub For details refer to the instructions found in using an alternate mount or stand Mount Cintiq on the display stand Reconnect the cabling between Cintiq and your computer Contents Index a 4 4 B 95 CINKIQ ao 2 taap UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq interactive pen display from your system Important When you remove the Wacom driver software your interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device Windows 1 Click on the Windows START button and open the CONTROL PANEL 2 In the CONTROL PANEL
17. keep the stand from snapping shut while in its packaging Always pack Cintiq and its stand in their original containers and protective cushions Never pack Cintiq while it is mounted on the stand Doing so may damage the pen display or stand during transport Contents Index Ci nt IQ zD Contents SETTING UP YOUR CINTIQ Your Cintiq 22HD interactive pen display functions as both a display and a pen tablet Follow the instructions below to complete the hardware and software installation Important You MUST install the Wacom driver software for correct pen on screen functionality System requirements Step 1 Hardware installation Step 2 Software installation SYSTEM REQUIREMENTS Make sure your computer meets the following minimum system requirements e PC Windows 7 Vista SP2 or later XP SP3 or later 32 or 64 bit configurations DVI or VGA port Available USB port and CD ROM drive e Mac OS X v10 5 8 or later Intel based platforms only are supported DVI or VGA port or appropriate Mini DisplayPort to DVI adapter Available USB port and CD ROM drive Cintiq supports digital DVI and analog VGA video signals For optimum performance connect Cintiq to a digital video card VGA connection is not recommended as the display quality will not be as good as with a digital connection VGA connection requires that you obtain an appropriate DVI I to VGA adapter cable Check with your local product retailer or an online
18. location of When correctly placed the bearing stopper will shift bearing stopper within bearing B smoothly from side to side within the stopper hub section AL groove The stopper will also sit flush with the rear EAS hub surface 6 Taking care not to dislodge the bearing stopper from the hub section position the two halves of the bearing hub together around the pen display cables and over their attachment points Proper positioning shows the hub sections aligned along the horizontal axis of the pen display The section containing the bearing stopper should be positioned toward the top of the pen display 7 Attach the bearing hub sections to the pen display making sure to use the correct screws for reattachment The bearing hub screws are longer than the rear cover screws Contents Index a 4 4 B 93 CINKIQ ono taap CABLE REMOVAL AND REPLACEMENT If you should need to remove or replace a Cintiq cable follow the below procedure Remove a cable 1 2 Turn off your computer and power off Cintig Disconnect all cables from between the pen display and your computer Remove Cintiq from the display stand Place the pen display face down on a flat soft surface Such as a cloth spread across a desktop Remove the bearing hub by unscrewing the four bearing hub attachment screws Carefully separate the bearing halves and remove the bearing stopper to free up the cabling For details refer to the
19. outlet Notes Cintiq can be used alone or with another display such as a CRT monitor or LCD projector To use Cintiq with another display you will need two video cards or a video card with dual output You may be able to set up Cintiq as a mirrored extended or independent display When working with more than one monitor Cintiq will map to the monitors based upon how your system is configured By default if you are in mirror mode the pen display will map to the entire space on each monitor See your hardware and operating system documentation for details on configuring your system for use with multiple monitors A Display Toggle function is available for use with multiple display systems This enables you to toggle the screen cursor between Cintiq and your other displays Contents Index a 4 4 B 13 Ci nt IQ D Contents STEP 1 HARDWARE INSTALLATION In this step connect the video USB and power cables If you have not already done so mount Cintig on the display stand Important Never connect or disconnect the video or power cables while your computer or pen display are powered on This can damage the display or video card 1 Turn off your computer 2 Determine if your computer has a digital DVI or analog VGA port If your computer has only one video port unplug your previous monitor or add a second video card For best results connect Cintiq to a DVI D or DVI I card 3 Follow the below instructions for
20. platform and as indicated above firmly attach the pen display to the mounting platform A Warning When attaching the pen display onto an alternate mounting platform be sure to follow all instructions in the documentation supplied by the platform manufacturer If improperly installed the pen display could fall resulting in physical injury or damage to the product Cable channel Cables should be threaded through this opening without crimping Ensure the cables are not pinched beneath the VESA attachment 6 Reattach the cabling between the pen display and your computer As necessary refer to step 1 hardware installation To remove the pen display from a VESA mount 1 Turn off your computer and power off Cintiq Then disconnect all cables from between Cintiq and your computer 2 Remove Cintiq from the alternate mounting platform 3 Place the pen display face down on a flat soft surface such as a cloth spread across a desktop 4 Remove the rear cover and unthread the cables from the cable channel After freeing up the cables replace the cover 000000000000 Q00000000000000000000 Contents Index a 4 4 B 92 CINKIQ ao 7 aap 5 Study the bearing hub components You should have two bearing hub sections a bearing stopper and four screws Locate the bearing stopper within one of the bearing hub sections Either hub section can be used as they are identical parts Illustrates correct
21. press it while using the pen You can use the switch whenever the pen tip is within proximity of the display screen You do not need to touch the pen tip to the display surface Toggle the switch in either direction to activate the button functions By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK Pen tip replaceable nib The pen activates as soon as it is brought within proximity of the pen display screen This allows you to position the screen cursor without touching the pen tip to the display screen When pressure is applied to the pen tip the pen simulates a primary mouse button click Tip click pressure can be adjusted in the Wacom Tablet control panel Tips e The pen enters proximity when the tip or eraser is brought within 5 mm 0 2 inch of the pen display screen surface e To resume operations after the pen display has entered auto sleep mode bring the pen tip within proximity or touch the pen tip on the pen display screen Important e Use only the pen that came with your product or a Wacom accessory pen specified for use with Cintiq Other pens may not function properly See available parts and accessories Also the Cintiq pen tip is specifically designed for use with the Cintiq pen display The tips on other pens could damage the Cintiq display screen e When not in use place the pen in the pen stand or lay it flat on your desk To maintain the sensitivity of you
22. the LCD settings button to toggle the four upper right ExpressKeys to LCD settings OSD mode The OSD menu will appear on your display screen See using the hardware control buttons e When in LCD settings OSD mode the upper right ExpressKeys are used to adjust the display settings Follow the on screen prompts as you work with the OSD Use the ExpressKeys to navigate and adjust the available menu options shown in the OSD e Select the highlighted item e Navigate up or increase selected value e Navigate down or decrease selected value Dispiay Settings e Return to previous menu level y a Brightness Contrast Notes Press the OSD toggle button to close the menu All settings are saved when the OSD menu closes and will be used the next time the pen display receives a similar video signal This is applicable to all display modes If you make changes to the display appearance and cannot return to the original settings use the RESET option to return the pen display to its original factory defaults Content Ind mm o a CINKIQ ono taap Menu options are available when you open the On Screen Display BRIGHTNESS CONTRAST options include e BRIGHTNESS Increases or decreases the image brightness e CONTRAST Increases or decreases image contrast Changes in contrast may affect color accuracy e BACKLIGHT Increases or decreases the backlight brightness level CUSTOM RGB options include e RED Indepe
23. the pen display removing pen display from Display Toggle working with Double click adjusting Dragging with pen Eraser feel customizing Eraser pressure setting advanced Ergonomics Expert settings importing Express View display 26 43 41 41 42 43 69 40 47 50 45 49 59 49 48 51 102 72 72 11 10 12 60 46 27 47 47 22 101 97 t a D Ci nt IQ D Contents ExpressKeys testing using Factory presets FAQs Frequently Asked Questions Features display stand pen pen display Front view pen display Functions button General problems troubleshooting Handedness configuring for Hardware control buttons testing using Hardware installation for pen display Incline adjusting Information product Input tools testing Installation hardware software Mac specific problems troubleshooting Maintenance and care Manual about Monitors using Cintiq with others Mount using alternate Multiple tablets installing Multiple tools working with New tool adding On Screen Display OSD Ordering parts and accessories Parts available ordering Pen clicking with customizing dragging with Contents 29 70 31 36 84 21 18 19 52 75 24 70 30 14 11 103 69 13 14 17 80 86 35 91 99 64 64 37 104 104 104 26 45 27 Index a aD erasing with features holding nib replacing positioning with pressure sensitivity working with testing tilt drawing
24. to the CLICK function e The tip must be set to CLICK in order to draw in most graphics applications You can change the SIDE SWITCH MODE to best fit the way you like to use the pen when Note These settings apply to all tablets mice pens and applications making right clicks or other click functions ners i Hover Click Click on the control panel OPTIONS button j To do a right click or other click function hold the pen tip close to the Selec t tablet and press the side switch Click amp Tay HOVER CLICK to perform click functions Press the side switch and tap the pen tip to the tablet to do a right click or other click function without touching the pen tip to the display Xy screen surface This is the default setting al ae e See ast etc for all except Tablet PCs as CLICK amp Tar to enable the precise Changes the button orientation on mouse and cursor devices placement of click functions When Haverciiok A Pressure Compatibility selected you must first press the side 7 ee pressure for compatibility with older applications that only switch then touch the pen tip to the support 1024 pressure levels display screen surface in order perform the function xX V 4 Click tap Contents Index a 4 4 B 48 CINtIQ ao taap CUSTOMIZING TILT SENSITIVITY To adjust the tilt sensitivity of your pen select the PEN tab Tilt sensitivity determines how far you have to tilt the to
25. to touch the pen tip to the display surface in order to use the switch By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK You can customize or disable the switch functions using the Wacom Tablet control panel WORKING WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw ink or write with pressure sensitivity move the pen along the display screen surface while applying various amounts of pressure downward on the tip of the pen Press hard for thick lines or dense color Press gently for thin lines or softer color Some applications require that you first select a pressure sensitive tool from the application tool palette To adjust tip feel see adjusting tip feel and double click Visit the Wacom web site to learn about applications that support pressure See product information Contents Index CINKIQ ao taap DRAWING WITH TILT The pen display recognizes when you tilt the pen from vertical to incline positions Tilt can be used to control line shape and thickness in supporting applications Visit the Wacom web site to learn about applications that support tilt See product information ERASING In supporting applications the pen eraser works like the eraser on a pencil In text applications use the eraser to se
26. window for e Windows 7 and Vista click on UNINSTALL A PROGRAM In the dialog box that appears choose WACOM TABLET and click UNINSTALL e Windows XP select ADD OR REMOVE PROGRAMS In the ADD OR REMOVE PROGRAMS window choose WACOM TABLET and click REMOVE 3 Follow the prompts to remove the software driver If prompted enter your administrator log on name and password When the driver has been removed shut down your system power off your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer gt A z D c From the Go menu choose APPLICATIONS and open the WACOM TABLET folder Double click on the WACOM TABLET UTILITY icon Click on the TABLET SOFTWARE REMOVE button Enter your administrator log on name and password After the removal is completed click OK 4 Shut down your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer NM w See obtaining software updates for information on downloading a new software driver when available from the Internet Contents Index a 4 4 B 96 CINIQ zo os Cx USING THE EXPRESS VIEW DISPLAY Press a Touch Strip Mode button for 2 seconds or more to activate the Express View display on your primary monitor The display shows the current ExpressKey setting s undo radial menu precision mode display toggle new l
27. with using using side switch Pen display adjusting adjusting rotation calibrating configuring handedness controls customizing functions features front view incline adjusting installation hardware software mounting on stand optional configurations rear view setting up Touch Strips customizing Pen nib replacing Pen tablet troubleshooting Pens optional Positioning with pen Power saving functions Preferences managing Pressure sensitivity working with Product information Radial Menu customizing using Rear view pen display 28 21 25 87 26 71 28 24 27 36 11 44 24 29 49 18 19 11 13 14 17 10 90 20 13 51 87 75 45 26 39 98 27 103 59 59 20 t a D Ci nt IQ D Contents Requirements system Rotation adjusting Setting up Settings changing for specific application and tool On Screen Display OSD removing user Side switch using Software installation updates Stand using alternate System requirements Tablet renaming in Tablet list Technical support options Testing Cintiq controls ExpressKeys hardware control buttons input tools pen Touch Strips Tilt drawing with sensitivity customizing Contents 13 11 13 63 37 63 36 27 17 83 91 13 65 82 67 69 70 70 69 71 70 28 49 Index Tip feel adjusting Tip pressure setting advanced Tool buttons customizing Touch Strips customizing testing using Troubleshooting display portion
28. Contents nt IQ 22HD interactive pen display User s manual Cintiq 22HD DTK 2200 Setting up Using the display stand Using the pen Customizing the pen Using the pen display Customizing the pen display Using the Radial Menu Application specific settings FAQs Troubleshooting Wo CO mMm Contents Index Ci nt IQ D Contents Cintiq 22HD User s Manual Version 1 0 Rev C0612 Copyright Wacom Co Ltd 2012 All rights reserved No part of this manual may be reproduced except for your express personal use Wacom reserves the right to revise this publication without obligation to provide notification of such changes Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual The above year indicates when this manual was prepared However the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States a
29. DEVICES control panel PRODUCT INFORMATION To learn more about your Cintiq visit the Wacom web site for your region You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your pen display by searching software applications USA Canada Central and South America http www wacom com Europe Middle East and Africa http www wacom eu Japan http wacom jp Asia Pacific English http Awww wacom asia China Simplified Chinese http www wacom com cn Hong Kong Traditional Chinese http Awww wacom com hk Korea http www wacom asia kr Taiwan http www wacom asia tw Thailand http www wacom asia th Contents Index a 4 4 D 103 CINKIQ ao 7 taap ORDERING PARTS AND ACCESSORIES To purchase available parts and accessories refer to the Wacom pen display Read Me file and see who to call for your region You can also do the following In the USA or Canada call 1 888 884 1870 toll free or visit Wacom s web site at http direct wacom com USA only In Europe call 49 0 180 500 03 75 or send an email to spareparts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region In Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www Bu
30. Open Right Buttons All Switches Open Pressure 0 Left Touch 0 X Tilt 1 Right Touch 0 Y Tilt 30 OEM Code 0 L e If more than one pen display or tablet is connected to your system in the TABLET INFO column select the product you are testing e Use the information shown in the DIAGNOSTICS dialog box when testing your pen display and pen Note If a tool button is set to RADIAL MENU or OPEN RUN that function will occur when the button is pressed In this case you may want to change the button function before testing Testing the hardware control buttons Testing the ExpressKeys Testing the Touch Strips Testing a pen Content Ind en a CINKIQ ao 7 aap TESTING THE HARDWARE CONTROL BUTTONS 1 2 3 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each of the three hardware control buttons located on the upper front of your interactive pen display Be sure to select the pen display you are testing from the TABLET INFO column Test the buttons by pressing them one at a time Each time you press a button its number is shown next to the either the LEFT BUTTONS or RIGHT BUTTONS category When you are done click the CLose button to exit the dialog box TESTING THE EXPRESSKEYS 1 2 3 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each ExpressKey Be sure to select the pen display you are testing from the TABLET INFO column
31. ame time Yes You can use your system mouse in conjunction with your Wacom product Only one device at a time can control the screen cursor You can change back and forth between your Cintiq input tools and a system mouse at your convenience Content Ind ee a oe CINKIQ ao taap Can I use older Wacom input tools with Cintiq Pens and accessories are generally specific to the product model they come with so they may not be interchangeable Visit the Wacom web site for your region and check the Customer Care Knowledge Base for details The installer is asking for a password What is the password The computer is looking for a password that is either your personal password or the administrative password to log into the computer If your personal password does not work and you are in a business environment you will need to ask the system administrator to install the tablet for you The operating system requires the user to have administrative access to install a hardware device The pen and screen cursor do not line up Why The interactive pen display needs to be calibrated This should be done each time you reinstall the tablet driver or delete the Cintiq preference file See calibrating the pen display How do I reset my Cintiq preferences to the default settings See managing preferences Can delete all Cintiq preferences at one time Yes See managing preferences What is the best way to clean Cintiq See caring for Ci
32. application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application ExpressKeys The customizable control keys located on the pen display See using the ExpressKeys Fingerwheel The control wheel on the optional Airbrush Hardware control buttons The function buttons located on the pen display See using the hardware control buttons Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark up Journal includes a variety of pen marker and highlighter tools plus an eraser that is easily activated by the eraser end of your Wacom pen Additionally your handwritten content is searchable within Journal LED Light Emitting Diode Used as pen display indication light s Modifier Modifier keys include SHIFT ALT and CTRL for Windows or SHIFT CONTROL COMMAND and OPTION for Mac You can customize your Cintiq tool buttons or ExpressKeys to simulate a modifier key Mouse acceleration A setting that allows you to adjust the screen cursor acceleration when using mouse mode Mouse mode A method for positioning the screen cursor When you place a Cintiq tool on the tablet you can move the screen cursor with a pi
33. ave been added for the GRIP PEN If you select the ALL OTHER icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN in all applications except those which you have added to the APPLICATION list If you select an application icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN while you are using that application only When you create application specific settings you are creating a separate group of settings for the selected tool and application See the following sections for more details Creating an application specific setting Changing application specific settings Removing application specific settings Tip To review ExpressKey Touch Strip or pen function settings for the front most application set an ExpressKey to SETTINGS and press the key at any time Contents Index a 4 4 2 61 Ci nt IQ D Contents taap CREATING AN APPLICATION SPECIFIC SETTING First choose the pen display and input tool for which you want to create an application specific setting Wacom Tablet Tablet Aa Cintiq 22HD Took lt he Functions Grip Pen Application A Click on the APPLICATION list button Pen Eraser Calibrate Tip Feel Tilt Sensitivity Soft Firm Normal Customize Current Pressure E SN Double Click Click Tip Double Click Distance Q off Large Right Click Option
34. ayer m touch strip toggle auto scroll zoo auto scroll zoom touch strip toggle brush panel toggle keyboard fit on screen pan scroll copy merged Press and hold the left Touch Strip Mode button to Press and hold the right Touch Strip Mode button view settings for the left side ExpressKeys to view settings for the right side ExpressKeys The Express View display closes approximately 1 second after you release the Touch Strip Mode button tent Ind come ws A CINKIQ oar amp aap MANAGING PREFERENCES Use the Wacom tablet preferences utility to manage your pen display preferences for single or multiple users Windows First close any open applications Then open the utility by clicking the START icon and selecting ALL PROGRAMS Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY e To remove preferences for the current user click REMOVE under MY PREFERENCES e To delete preferences for multiple users click REMOVE under ALL USER PREFERENCES Administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running e To back up your preferences click BACKUP under MY PREFERENCES e To restore preferences that you had previously backed up click RESTORE under My PREFERENCES e Carefully follow any prompts that may appear Mac Open the main APPLICATIONS folder Then open the WACOM TABLET folder a
35. bling diagram 3339898 EES se Video card DVI D DVI I or VGA Ds Power adapter A sa Cintiq video cable with DVI D connector DC input or appropriate DVI I to VGA adapter cable A Caution Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on This can damage the display or computer video card Only use a power adapter specified for use with your pen display Use of an improper power adapter may damage the pen display Connect to extension cable Contents Index a 4 4 B 15 Ci nt IQ zD Contents 8 Turn on your computer The interactive pen display will install as a default monitor 9 As necessary configure the display control panel settings for the proper size and color resolution For best results set Cintiq to the maximum native resolution of 1920x1080 See the Important Product Information guide located on the Installation CD for details about resolution sizes that can be used with Cintiq The display size and color resolution may be constrained by the capabilities of your video card To fine tune see adjusting the display Windows If you are using Cintiq as a secondary display you may first need to enable Cintiq in your display properties control panel After the LCD monitor portion of the installation is working to your satisfaction move on to step 2 software installation Notes Each LCD panel is
36. ck up and slide motion similar to using a traditional mouse This is known as relative positioning See also pen mode Contents Index a 4 4 D 105 CINKIQ ao or aap Mouse speed A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode Nib The replaceable pen tip Parallax The angular distortion of an object s position when viewed through glass or other medium You must calibrate the pen display to compensate for this effect and to align the screen cursor with the position of the pen on the display screen G 4 is R R No parallax The pen tip and screen Parallax effect caused by display screen cursor are aligned glass Note how the position of the pen tip and screen cursor are not aligned Pen mode A method of positioning the screen cursor Wherever you place your Cintiq tool on the pen display tablet the screen cursor will jump to the corresponding point on the screen This is known as absolute positioning and is the default setting for the pen Pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop See also mouse mode Pixel The smallest unit of measure on your display screen Pressure sensitive A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied This is used to create natural looking pen brush and eraser strokes in applications that are pre
37. cted tool before the pen will respond as a pressure sensitive tool Verify also that your application supports pressure sensitivity Clicking is difficult Contents Open the Wacom Tablet control panel and go to the PEN tab Try using a lighter T P FEEL Index t a a Ci nt IQ pone Contents aap The pen selects everything or will not stop drawing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools Double clicking is difficult Be sure you are quickly tapping the display screen twice in the same place Wacom recommends using the side switch to double click Open the Wacom Tablet control panel and go to the PEN tab Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL Set an ExpressKey to DOUBLE CLICK and use it to issue double clicks Windows Try setting your system to launch programs with a single click See clicking The eraser selects everything or will not stop erasing Open the Wacom Tablet control panel and go to the ERASER tab Move the ERASER FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools You notice a delay at the beginning of pen or inking strokes Open the Wacom Tablet contr
38. d between left and right eE ah natap ihe pente Ihe aa oae anaa Notes This is the default setting for Tablet PCs The hardware control buttons are not affected when you aaa change the handedness setting Right Changes the button orientation on mouse and cursor devices Left Likewise changing the handedness setting does not affect the ExpressKeys used to control the LCD settings when in LCD a EEE settings OSD mode jae This procedure does not affect the default orientation At the system log on and user switching screens the pen display uses the default configuration you chose during the install process To change the default configuration you must re install the l Wacom driver USING THE GRIP PEN The cordless battery free pen senses the amount of pressure and tilt you apply to the tip There are four basic techniques for using the pen pointing clicking double clicking and dragging If you are unfamiliar with using the pen see the following pages Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing Contents Index CINKIQ ao 7 taap HOLDING THE PEN Hold the pen like you would a normal pen or pencil Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger Be careful not to accidentally press the switch while drawing or positioning with
39. d to identify the names of keyboard keys dialog boxes and control panel options e Be sure to see also the Important Product Information guide for Cintig located on the Installation CD The guide includes product safety precautions specifications and your license agreement e The following information is not included with this product information about your specific computer hardware or operating system or information about your application software Your best source for this information is the set of manuals and discs that came with your hardware operating system or application Wacom s philosophy is to continually improve all of its products As a result engineering changes and improvements are made from time to time Therefore some changes modifications and improvements may not be covered in this manual Contents Index Ci nt IQ D Contents UNPACKING YOUR CINTIQ Your Cintiq 22HD interactive pen display comes with the Cintiq display stand and a variety of accessory parts The product parts and accessories are packed together in the accessories box To avoid damage see the instructions on the following pages before setting up and using Cintiq or the Cintiq stand Carefully unpack and place all items on a stable surface Save the packing materials and package box for use when shipping or storing Cintiq e Remove any packing materials from the back of the pen display and cabling e After unpacking inventory and ensure
40. e ExpressKeys Set a key to a commonly used keyboard shortcut Set a key to launch a commonly used file or application If you prefer not to or cannot use the side switches on your Grip Pen then set a key to right or double click Choose from any of the other available functions See customizing the ExpressKeys for details Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Use the Wacom Tablet control panel to customize the ExpressKey options Manage your control panel settings Control panel overview Customizing the ExpressKeys Content Ind cia on re le B 32 CINKIQ ao taap USING THE TOUCH STRIPS Slide your finger over the Touch Strip to zoom in or out scroll down or up or issue an assigned keystroke function Example of zooming out at Move your finger upward to zoom out or scroll up Tap the upper portion of the Touch Strip for single increment changes ZA Example of zooming in J 4 T J Move your finger downward along the strip to zoom in or scroll down in most P applications Tap the lower portion of the Touch Strip for single increment changes based on the assigned function Press a Touch Strip Mode button located on front of pen display to toggle between customizable states The left button toggles the left Touch Strip functions and the right button toggles the right T
41. e Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel Disables the button function Reports only the button number to the application This is for applications such as CAD programs that have built in tablet support Returns a button to its default setting Contents Index a 4 4 gt 58 Ci nt IQ D Contents t a a p USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop up menu that provides quick access to editing navigation media control functions and more Set a tool button or ExpressKey to the RADIAL MENU function Press the button to display the Radial Menu centered at the screen cursor position The hierarchical Radial Menu appears in circular format Each level of the menu consists of eight control slices which may contain various features and options to choose from Click to select an option Some selections may display a submenu for additional options The menu closes after you make a selection To close without making a selection click on the X located at the center of the Radial Menu or on a control slice that has no function assigned to it You can also again press the button used to display the menu To make a selection without closing the Radial Menu hold down the button that opens the Radial Menu Top menu Submenu e Oe In the Wacom Tablet control panel use the RADIAL MENU tab to customize the available Radial Menu functions 3 Select a menu or submen
42. e and control the Touch Strip functions Consider closing any open applications except the Wacom Tablet control panel when testing the Touch Strip For details see using applications integrated for tablet control Contents Index a 4 4 B 70 CINKIQ ao taap TESTING A PEN 1 With the DIAGNosTICs dialog box open and while observing the POINTING DEVICE INFO column bring your pen within 5 mm 0 2 inch of the display screen A value for PROXIMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed Be sure to select the pen display you are testing from the TABLET INFO column 2 Move your tool along the pen display screen surface The X and Y DATA values should change to reflect the tool position 3 Test your pen switches The Cintiq status LED should light blue each time you click with the tool tip press the side switch or press the tool eraser to the display screen e Press on the display screen surface with the tool tip The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied e Next press the side switch without pressing the tip to the tablet The SWITCHES state should change For the Grip Pen do this for both positions of the switch Pen Tip 1 SWITCHES states Side switch lower position 2 Side switch upper position 3 Eraser 1 Airbrush Tip 1 SWITCHES
43. e events are sent to an Keystroke X application Slow Fast Cycle Layers Touch Strip functions can be defined for g ee m ith specific applications fw E use wi Slow Fast Brush Size See using the Touch Strips for more E information Y Rotate X Siow Fast A Touch Strip Enables or disables display of the Touch Strip settings diagram J Show Touch Strip setting Default j Tips e Customize a Touch Strip for other actions by selecting the KEYSTROKE option and defining a custom keystroke function To learn which keystroke shortcuts are supported by a particular application see the documentation that came with the application e Press the Touch Strip Mode button to cycle between Touch Strip functions e Choose SKIP to set the Touch Strip Mode button to skip the function state e To zoom images at the current position of the screen cursor in Adobe Photoshop CS3 or later open the Adobe Photoshop general preferences pane Check the ZOOM WITH SCROLL WHEEL option and click OK Important Some applications can override and control the Touch Strip functions For details see using applications integrated for tablet control Contents Index a 4 4 E2 51 CINKIQ one 7 taap BUTTON FUNCTIONS Customize Cintiq for the way you like to work Simply use the Wacom Tablet control panel to change the button function that is assigned to a pen tool button ExpressKey Touch Strip or Radial Menu setting Butto
44. e for updated information Review also the Important Product Information guide located on the Installation CD for cautions and warnings If you have trouble installing Cintiq see troubleshooting 6 Next precisely align the screen cursor with the pen tip position See calibrating the pen display Notes User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user either by logging on or fast user switching methods will load the settings for that user If the pen display does not respond properly or you lose cursor control the pen display preferences may be corrupted See managing preferences to delete the current preference settings and return the pen display to its factory default condition Driver installation automatically activates the pen input functions available within Microsoft Windows 7 Vista and Office 2007 or later except for Windows 7 Starter and Home Basic and Windows Vista Home Basic See pen and digital ink capabilities in Windows To download a new software driver when available from the Internet see obtaining software updates To uninstall the software driver see uninstalling Cintiq Contents Index Ci nt IQ ne Contents GETTING TO KNOW YOUR CINTIQ The Cintiq 22HD interactive pen display combines the benefits of a Liquid Crystal Display LCD with the control comfort and productivit
45. een cursor from Cintiq to the entire Display Toggle Active Area system desktop Press the buttona W 6 Pen display to desktop second time to return the cursor to Cintiq ii e PEN DISPLAY TO OTHER DISPLAYS toggles the screen cursor from Cintiq to Pen display to other displays Force Proportions another active pen display or monitor iA The cursor toggles to each connected i display in turn until it returns to the Cintiq from where the initial toggle Use Inset Area began Important When using application specific Please make sure you have a button set to Display Toggle settings with Display Toggle be sure each customized application including ALL OTHER has a tool button to which DISPLAY TOGGLE has been assigned The easiest way to do this is to assign DISPLAY TOGGLE ACTIVE AREA options determine the size of the area where the to an ExpressKey before creating any pen will function on the pen display application specific settings e FORCE PROPORTIONS adjusts the size of the active area to maintain correct vertical and horizontal proportions between Cintiq and the entire desktop or newly mapped to display Depending on your settings some portions of the active area may no longer be usable when this option is selected When deselected the correct scale or proportions are not maintained For example drawing a circle on the pen display may create an ellipse on a mapped to display screen e USE INSET AREA limits the ac
46. elay at the beginning of a drag action or inking stroke If you notice such effects try setting a smaller double click distance and using the side switch to double click You can also set an ExpressKey to double click Contents Index a 4 4 B 46 CINKIQ ao 2 aap ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen select the ERASER tab Select the function to perform when using the eraser Customizes the amount of pressure needed to erase Eraser Feel Erase bd n Soft Firm Click to further customize the eraser sensitivity Customize Current Pressure With your screen cursor positioned over an empty area of the control panel press down Click Full on the pen display screen with your pen eraser Use the pressure bar to determine how hard you must press on the eraser to reach maximum pressure ADVANCED TIP AND ERASER PRESSURE SETTINGS To further customize tip or eraser pressure settings select the PEN or ERASER tab and click on the CUSTOMIZE button Options within the PEN FEEL DETAILS dialog box enable you to independently change the tip or eraser pressure sensitivity and click threshold settings Graphically displays the selected pressure Pen Feel Detail sensitivity curve and click threshold Settings interactive pressure Profite Try Here Move the pressure controls to change the sensitivity curve e CLICK THRESHOLD determines the amount of force r
47. equired to register pressure or generate a tip click e Use the SENSITIVITY control to change the slope of the pressure response curve e MAX PRESSURE determines how hard you eninge must press the pen tip to reach maximum mates pressure Using your pen tip or eraser make several strokes within the box to test the results of your changes Y Max Pressure A curve that increases quickly makes the pen feel more sensitive Important In the PEN and ERASER tabs these settings are adjusted simultaneously with the TIP FEEL or ERASER FEEL slider which override the advanced pressure settings Contents Index a 4 4 B 47 CINKIQ ao 2 taap CUSTOMIZING TOOL BUTTONS Select the PEN tab to change the functions assigned to the side switches and tip of your pen Pen Tip Feel Tilt Sensitivity g g Select the function to perform when a 2 RS High pressing the upper or lower side switch The selected function occurs when you bring the pen tip within 5 mm 0 20 inch of the display screen surface without touching Customize Current Pressure Double Click Z the screen and then press the upper or Click Full 1 _ lower side switch Right Click gt Tip To make double clicking easier set Tip Double Click Distance the side switch to DOUBLE CLICK Off Large Click Double click here to change the pen tip function e Atleast one tool button should be set
48. h may contain various features and options to choose from BACK Simulates the BACK command in browser applications FORWARD Simulates the FORWARD command in browser applications PAN SCROLL Enables you to position a document or image in any direction within the active pane Do this by pressing a pen button set for PAN SCROLL and then dragging with the pen tip across the pen display screen When you select PAN SCROLL you are Pen Scroll speed prompted to set a scrolling speed for use in applications that do not support Pen Scroll Speed grabber hand pixel level panning g e A slower setting reduces the scroll TEPA ow Fast rate and is useful for close up and detail work where you need precise Note The Pen Scroll Speed does not affect applications control of the image that pan with a grabber hand e As you move the pen tip the document or image is repositioned to follow the direction of pen movement on the pen display screen surface e Release the button or lift the pen tip from the display screen surface when you are done e n some application windows the document will precisely follow the screen cursor as you move the pen tip while in others it will simply move in the same general direction as the screen cursor Default Cancel oK SHOW DESKTOP Minimizes all open windows to display a clean desktop SWITCH APPLICATION Brings up the application switching dialog box with focus on the next
49. he screen appear blurred Important Product Information guide for details e Turn off the pen display then turn it back on e Open the OSD menu Choose VGA SETTINGS and AUTO ADJUST If necessary manually adjust the brightness pitch and phase settings The display and LCD panelare Open the OSD menu Choose VGA SETTINGS and AUTO ADJUST not lined up The display size As necessary adjust pitch and phase and horizontal and vertical Is not correct position Note that some video cards may not show the display in proper sizing The display ripples or showsa Open the OSD menu Choose VGA SETTINGS and AUTO ADJUST moir pattern The display If this does not solve the problem choose OTHER SETTINGS and color is not even RESET to return the display back to the factory default settings e As necessary adjust pitch and phase Content Ind ca pene re le q 74 Ci nt IQ zD Contents aap PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of the interactive pen display see the following tables Your problem may be described here and you can try the solution offered See the pen display Read Me file for the latest information updates For additional information visit the Wacom web site at http www wacom com General problems Windows specific problems Mac specific problems GENERAL PROBLEMS The computer does not have an available USB port Check if there is an avai
50. he tip sensitivity of your pen select the PEN tab Customizes the amount of pressure needed to click draw or ink To create broad brush strokes or to click Pen with a light touch use a SOFT tip setting For maximum control while drawing thin Tip Feel Tilt Sensitivity lines use a FIRM tip setting g Soft eer Eam Noma i High Click to further customize the tip sensitivity _ Customize Current Pressure Double Click z Click Full With your screen cursor positioned over Right Click an empty area of the control panel press ban DADIE CELE EAE down on the pen display screen with your n pen tip Use the pressure bar to 5 r determine how hard you must press on Off Large Click the pen to reach maximum pressure Default Adjusts the size of the double click area Drag slider to OFF if you do not want double click assist R e Use a soft TiP FEEL for a wider range of pressure values in most pressure sensitive applications e n some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnified on the screen If you experience this try a firmer TIP FEEL setting e To make double clicking easier expand the tap area that accepts a double click the double click distance e A large double click distance may cause a delay at the beginning of brush strokes in some drawing applications This may also cause a d
51. her third party stands meeting the VESA MIS D 100 100 4 screw specification for monitor stands See using an alternate mount or stand for details Note regarding RSI Wacom makes no representation promise or guarantee that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation Contents Index a 4 4 gt 23 CINKIQ ao taap CONFIGURING CINTIQ FOR HANDEDNESS During the installation process you were prompted to choose a default configuration for Cintiq based on whether you are right or left handed The configuration you chose was used to determine the default settings for the ExpressKeys and Touch Strips However you can use the Wacom Tablet control panel to easily reconfigure Cintiq for left or right handed users at any time The ExpressKey and Touch Strip settings are automatically reconfigured when you change the handedness setting To reconfigure for left or right handed users 1 Launch the Wacom Tablet control panel by pressing the center Sta A tea wear arene ge rages hardware control button Click OPTIONS ee 2 Choose the appropriate setting for your preferred handedness BEER bab Ra ete err eal at fed 3 Click OK The existing ExpressKey and Touch Strip settings are Click amp Tap swapped or flippe
52. hich ExpressKeys to customize ExpressKeys Choose a function to perform when the key is pressed Keystroke ExpressKey functions can be defined for use with specific applications Keystroke See using the ExpressKeys for more Save Keystroke x information Keystroke Beia Tab On Screen Keyboard v Keystroke New Layer Keystroke A Fit on screen Keystroke X Copy Merged Default Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Contents Index a 4 4 gt 50 CINKIQ ao 2 aap CUSTOMIZING THE TOUCH STRIPS To customize the Touch Strips select the TOUCH STRIP tab Touch Strip functions can be modified to perform various zooming scrolling or custom keystroke actions For example you might set a Touch Strip function to cycle layers when working in Adobe Photoshop You can also set Touch Strip functions to DISABLED Select LEFT or RIGHT to choose which Touch Strip to customize Touch Strip Choose a function to perform when using speed Left Right the Touch Strip Each Touch Strip can be g Toggle customized for four different modes Y Auto Scroll Zoom M Adjust SPEED to control the rate at which Slow Fast zooming and scrolling occurs or the speed at which keystrok
53. ial Menu Working with Display Toggle Application specific settings Working with multiple tools Renaming the tablet in the tablet list Contents Index CINKIQ ao taap MANAGE YOUR CONTROL PANEL SETTINGS Launch the Wacom Tablet control panel by pressing the appropriate Cintiq hardware control button You can also open the Wacom Tablet control panel using the pen on the pen display e Windows Click on the Windows START button and choose ALL PROGRAMS Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option e Mac Open SYSTEM PREFERENCES from either the Dock the Apple menu or from the APPLICATIONS folder Then click on the WACOM TABLET icon You can begin customizing Cintiq after opening the control panel See control panel overview Note User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will load the settings for that user Tip Display an interactive diagram of the current pen display settings by pressing the appropriate hardware control button at the top of the pen display Click on any section of the diagram to open the appropriate Wacom Tablet control panel tab Settings may vary depending on your product model Contents Index a 4 4 D 41 CINKIQ ao 7 taap CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to custom
54. iate Tool Tip will pop up in a few moments Your keyboard tab and arrow keys can also be used to navigate the control panel Contents Index a 4 4 B 42 Ci nt IQ D Contents t a a Control panel lists and tabs The control panel TABLET TOOL and APPLICATION lists allow you to select the pen display or tablet tool or application for which you want to change settings The TABLET list displays an icon for any supported pen display or tablet that has been installed on your system and is currently connected All settings shown below the list apply to the selected pen display or tablet e The control panel will not launch unless a supported pen display or tablet is connected A gt Wacom Tablet Propertie Tablet Cintig 22HD LJ Functions Grip Pen Tool to the computer e Settings can only be viewed or changed for an attached pen display or tablet e A pen display or tablet cannot be deleted from the control panel list unless it is attached to the computer See also installing multiple tablets and renaming the tablet in the tablet list Application A All Other Photoshop Current selections are highlighted The TOOL list displays icons for the pen display FUNCTIONS and for the different tools that have been used on the pen display To customize settings for a tool click on its icon within the TOOL list The appropriate tabs will be displayed See customizing
55. incline adjustment levers when Cintiq is not mounted on the stand and do not lift the stand by the adjustment levers The stand is spring loaded and may cause injury or damage if released without the weight of Cintiq on the stand Improper operation may lead to physical injury or damage to the stand Be careful to avoid catching your finger in the gap of the movable portion of the stand Do not place on any unsteady surface or table Do not place on slanted areas unstable areas or areas where vibration is present Physical damage or personal injury may result if this product falls from an unsuitable surface Next Mount the Cintiq interactive pen display on the Cintiq stand See mounting Cintiq on the display stand Contents Index Ci nt IQ D Contents DISPLAY STAND LOCATION Select a location on your desktop or other work surface that is level and stable e Choose a location on a desktop or other working surface that is flat clean and free of any moisture or oily film e Make sure the Cintiq display stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall when Cintiq is mounted on it Z Warning Place Cintiq securely on a level stable desktop or other working surface Do not place this product on any unsteady surface or table Do not place on slanted areas unstable areas or areas where vibration is present Physical damage or personal injury may result if this product fa
56. ize your Cintiq or Grip Pen When you open the control panel an icon for the Grip Pen or other input tool is displayed in the TOOL list The appropriate tabs are displayed To customize make changes to the tab controls Experiment with different settings to find what works best for you Any changes you make will take effect immediately Click DEFAULT to return to the factory settings Icons represent your pen display TABLET Choose FUNCTIONS to TOOL and APPLICATION settings customize the ExpressKey Touch Strip and Radial Menu settings Display Toggle options are available on multiple monitor systems Choose GRIP PEN to customize the pen settings The icon is available after you have used a pen on gt Wacom Tablet Properties Application Tabs display Pen Eraser Calibrate the pen display customizable settings for the selected TOOL Tip Feel Tilt Sensitivity J Soft Firm Normal High Customize Current Pressure Double Click Click Full Right Click Tip Double Click Distance Q A A ri Off L Click Displays information se j Resets the selected dialog and option to Default H tab to its default DIAGNOSE your settings product Options Downloads or displays this manual Displays advanced options Tool Tips are available for most control panel items Position the screen cursor over an item and let it rest there The appropr
57. l tool pair of tweezers needle nosed pliers or similar instrument D Content Ind me e A CINKIQ ono aap 3 Slide the end of the new nib straight into the barrel of the pen Firmly push the nib until it stops 1 PX ON Nib Replace when 1 mm 0 04 inch or less A Warning Choking hazard Prevent children from swallowing the pen nib or side switch The pen nib or side switch may accidentally be pulled out if children are biting on them For replacement parts see ordering parts and accessories Important e When not in use place the pen in the pen stand or lay it flat on your desk e When the optional Airbrush is not in use lay it flat on your desk e To maintain the sensitivity of your input tools do not store them in a container where they will rest on their tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index a 4 4 88 CINKIQ ao 7 aap OTHER USEFUL INFORMATION This section includes instructions on how to manage your Cintiq preferences uninstall the product software and more Optional display configurations Using an alternate mount or stand Cable removal and replacement Uninstalling Cintig Using the Express View display Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Avai
58. lable USB port on a USB hub If not available you will need to add a USB hub or USB card A USB device plugged into the pen display USB accessory port does not function 1 Make sure the pen display itself is properly connected to a working USB port on your computer 2 Be sure the pen display is powered on and that the power LED lights blue The pen display contains a powered USB hub and the accessory port will not work when the power is off 3 If the USB device does not work try plugging it into a USB port directly on your computer 4 Ifthe USB device still does not function properly contact the manufacturer for that particular device The Cintiq power LED is off Make sure the pen display is turned on Check that the AC power adapter is plugged into both the pen display and an active power outlet Use only a power adapter specified for use with your pen display Other adapters may cause damage to your product The pen works only in mouse mode and does not draw or write with pressure sensitivity The driver software for the tablet portion of the pen display was not installed or did not load properly e Make sure the driver software is installed and functioning e Install the driver software in accordance with step 2 software installation The pen does not draw or write with pressure sensitivity Some applications require that you turn on the pressure capabilities within the application or sele
59. lable parts and accessories Contents Index Ci nt IQ D Contents OPTIONAL DISPLAY CONFIGURATIONS After mounting the pen display on the Cintiq stand you can rotate the pen display to a variety of positions If you do not plan to rotate the pen display and want to fasten it more securely to the stand install the rotation lock screws as shown below To lock Cintiq to the display stand e Rotate the pen display to the standard landscape position power button will be located at top of the display e Two holes in the stand will line up with two screw holes on the pen display e Use a Phillips head screw driver to insert the lock screws and hand tighten them AN Caution Avoid placing excess physical pressure on the Cintiq stand Doing so can damage the stand AR EEEE ENAERE Y 88 00000000000 S SSES RSS Lock screws Contents Index Ci nt IQ D Contents USING AN ALTERNATE MOUNT OR STAND If using Cintiq in an installation that requires the use of an alternate mounting platform you can mount the pen display onto any stand or mounting platform conforming to the VESA MIS D 100 100 4 screw standard Notes Required mounting screws are 4 mm wide with a 0 7 mm pitch M4 Regular The pen display screw holes depth is 12 mm Exceeding the clearance depth will damage the internal components of the pen display Any platform or fixture on which Cintiq is mounted must be able
60. lect text and then lift the eraser from the pen display screen to delete the text Visit the Wacom web site to learn about applications that support the eraser See product information If the eraser is not supported in an application you can still use the eraser for positioning drawing or annotation Content Ind gi pene re le q D 28 CINKIQ ao 2 taap PEN DISPLAY CONTROLS To improve your workflow in graphics or other applications Cintiq features ExpressKeys and Touch Strips While using the pen with your dominant hand you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip Touch Strips Hardware control buttons Located on back of pen display one on each side Press a button to activate the Slide your finger over the Touch Strip to zoom scroll oa lle Ma See using the or issue assigned keystroke actions See using the ardware control buttons Touch Strips Touch Strip Mode Press to toggle between Touch Strip functions The left button toggles the left Touch Strip functions and the right button toggles the right Touch Strip Each time you press a Touch Strip Mode button an overlay appears briefly on your display screen to show the function assignments See also using the Express View display ExpressKeys Press the customizable keys to perform frequently used functions or keystrokes or to emulate button clicks or modifier keys See using the
61. lls from an unsuitable surface Do not place this product on any wet surface or table Doing so may cause the this product to slip allowing the product to fall Contents Index Ci nt IQ zD Contents MOUNTING CINTIQ ON THE DISPLAY STAND Before mounting Cintiq on the stand for the first time remove any packing materials from the back of the pen display and cabling e Make sure the stand is placed in a stable position on your desktop or other work surface so that it will not tip or fall when Cintiq is mounted on it Securely grasp Cintiq with both hands The display should face toward you with the power button on top and status LEDs located to the upper left e Align Cintiq parallel to the front of the display stand so the bearing hub is located between the V shaped upper edges of the bearing recess The V shaped edges will serve as a guide for positioning the bearing hub See A below e With the back of Cintiq resting against the stand lower Cintiq until the bearing hub rests securely in the bearing recess The pen display will be held in place by gravity There will be no audible snap to indicate a mechanical lock See B below ah a Bearing hub Bearing recess After mounting the pen display on the stand remove the foam blocks that lock the adjustment levers in place Save these blocks with the other packaging materials You will need them if in the future you want to ship Cintiq A Warni
62. m Tablet control panel Contents Index a 4 4 101 CINKIQ ao or taap PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 7 and Vista provide extensive support for pen input Pen features are supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic and Windows Vista Home Basic Use Cintiq and your Wacom pen for quick intuitive results e Note taking Jot notes and capture quick sketches in Windows Journal Use the Journal search engine to locate your handwritten content e Handwriting recognition Quickly enter handwritten information anywhere the computer accepts typed input Convert your handwritten content to typed text at any time e Gestures Make simple gestural movements on the pen display to trigger customizable actions To customize gestures select the FLICKS tab in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT DEVICES control panel e Digital Ink in Microsoft Office 2007 Utilize the enhanced digital mark up and inking tools found on the REVIEW tab within applicable applications The Windows 7 or Vista Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different ways to launch the Input Panel e Click on the Input Panel icon which appears when you move the screen cursor into a text entry area e Click on the Input Panel tab located by default on the left edge of the display screen e Click
63. m the pen display surface or Cintiq will continue to send data keeping the computer awake The screen cursor jumps back when using your regular mouse or trackball When not in use place the pen in the pen stand or in some other location near the pen display Do not leave the pen on the display Leaving your pen on the display may interfere with screen cursor positioning when using other input devices The screen cursor moves erratically or jumps around on the display screen when another tablet is connected to your computer The tablet portion of Cintiq emits electromagnetic waves at a certain frequency If another tablet is too closely placed to the pen display it may interfere with screen cursor positioning If this occurs move the tablet further away from Cintiq When working in some applications the ExpressKeys or Touch Strips perform a different function than what is set in the Wacom Tablet control panel Some applications can override and control the ExpressKey and Touch Strip functions See using applications integrated for tablet control If using application specific settings be sure you have updated the settings for the application you are working with The ExpressKeys and Touch Strips do not perform the correct functions to which they are set Check to be sure that Cintiq is correctly configured for your preferred handedness See configuring Cintiq for handedness and orientation Some contr
64. maining function s are set to SKIP e An integrated application will control the ExpressKeys or Touch Strips only when that application is active and in the foreground When you close the application or select a new application pane to work in your Wacom Tablet control panel settings are returned to their previous state e To review ExpressKey Touch Strip or pen function settings for the current front most application set an ExpressKey to SETTINGS and press the key at any time Applications that have been integrated in this manner will typically provide you with the opportunity to opt out or disable this functionality when first using your Wacom product with the application See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature If an automatic prompt or the application s documentation do not describe how to disable this behavior you can use the Wacom Tablet control panel to create application specific settings that will override the behavior of the integrated application See also managing preferences Important If an application specific setting has been created for an integrated application setting an ExpressKey or Touch Strip function to APPLICATION DEFINED will still allow the integrated application to control the function Content Ind en 2 oe CINKIQ ao or taap IMPORTING EXPERT SETTINGS The import expert settings feature enables you t
65. message If an error message appears reboot your computer If the problem persists refer to step 2 software installation and reinstall the Wacom driver software For Mac you must restart your computer after installing the Wacom driver for proper operation If you have customized the side switch on your pen to toggle between pen mode and mouse mode make sure that your pen display is operating in pen mode When using Cintiq ona multiple monitor system you cannot use the pen to control the other monitor s Cycle between pen control for Cintiq and your other displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE You can also use your pen to control the other monitors in mouse mode To use mouse mode first set a pen button to MODE TOGGLE Then use the button to toggle between pen mode and mouse mode E Contents Index aa Ci nt IQ pone Contents aap The line you are drawing does not line up with the location of the screen cursor To function properly some applications require that the pen be set to pen mode Make sure the pen has not been toggled to mouse mode If you have set the pen to pen mode and the problem still exists then you may have a corrupted preferences file Follow the instructions in Windows specific problems or Mac specific problems to create a new preferences file The computer does not go to sleep When you are not using the pen remove it fro
66. n function options may vary depending on your pen display model Not all options are available for all controls or pen display models FUNCTION NAME DESCRIPTION CLICKS e CLICK Simulates a primary mouse button click Be sure at least one button performs this function so you can always navigate and click e RIGHT CLICK Simulates a right mouse button click which displays a context menu e MIDDLE CLICK Simulates a middle mouse button click e DOUBLE CLICK Simulates a double click For easier double clicking use this function instead of tapping twice with the pen tip e CLICK Lock Simulates holding down the primary mouse button Press the pen button once to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text e 4TH CLICK Simulates a 4th mouse button click e 5TH CLICK Simulates a 5th mouse button click gt Contents Index a 4 4 52 CINtIQ ao taap FUNCTION NAME DESCRIPTION KEYSTROKE Enables you to simulate keystrokes Select this option to display the DEFINE KEYSTROKE dialog box Enter a keystroke or keystroke combination in the KEYS entry box Keystroke combinations can include letters numbers function keys such as F3 and modifier keys such as SHIFT ALT or CTRL for Windows or SHIFT OPTION COMMAND and CONTROL for Mac You can also choose special keystrokes or keystroke combinations from the ADD SPECIAL drop down menu
67. n screen Hold the pen and position your head as you normally do when working with the pen display Use the pen tip to click on the center of the crosshairs in the upper left corner Then click on the center of the crosshairs that are displayed in the upper right lower left and lower right corners Test the alignment by positioning the pen at a few different points on the display Click OK to accept the calibration Click TRY AGAIN to recalibrate Calibrate Monitor Cintiq 22HD Calibrate To align the tablet to the LCD display click the Calibrate button and follow the directions in the Calibration dialog box Crosshairs To see the screen cursor slightly offset from the actual position of the pen tip calibrate by clicking on a spot showing that offset from the crosshairs For example to have the screen cursor appear 2 5 mm 1 10th of an inch above and to the left of the pen tip calibrate by clicking on a spot 2 5 mm 1 10th of an inch below and to the right of the crosshairs Contents Index CINKIQ ao aap CUSTOMIZING THE PEN Use the pen when opening the Wacom Tablet control panel The pen will be selected in the TooL list and the appropriate tabs will be displayed If not selected choose the pen from the TOOL list Select a tab and choose from the available options Adjusting eraser feel Customizing tilt
68. nd or other countries Apple the Apple logo and Mac are trademarks of Apple Inc registered in the U S and other countries Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Wacom assumes no responsibility with regard to the performance or use of these products ExpressKey is a registered trademark of Ginsan Industries Inc and is used with permission Front cover image courtesy of www daniellieske com Contents Index a 4 4 B 5 Ci nt IQ ne Contents TABLE OF CONTENTS About the manual UNPACKING YOUR CINTIQ USING THE CINTIQ DISPLAY STAND Display stand features Display stand location Mounting Cintig on the display stand Adjusting the display incline Adjusting rotation Removing Cintiq from the display stand SETTING UP YOUR CINTIQ System requirements Step 1 Hardware installation Step 2 Software installation GETTING TO KNOW YOUR CINTIQ Pen display features Front view Rear view Pen features WORKING WITH YOUR CINTIQ Setting up your work area Configuring Cintiq for handedness Using the Grip Pen Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing Contents Index Pen display controls Using the hardware control buttons U
69. nd run the WACOM TABLET UTILITY e To remove preferences select CURRENT USER or ALL USERS Then click REMOVE Log out then log back in When the software driver loads it will create a new preferences file with the factory defaults e To back up your preferences select CURRENT USER or ALL USERS Then click BACKUP e To restore preferences that you had previously backed up select CURRENT USER or ALL USERS Then click RESTORE e Carefully follow any prompts that may appear Contents Index a 4 4 B 98 CINKIQ ono taap INSTALLING MULTIPLE TABLETS Any pen display or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel TABLET list gt Wacom Tablet Properties Tablet Oo Cintiq22HD Intuos5 Jl Functions 2 Select a pen display or tablet icon for which to customize tool and application settings e The control panel will not launch unless a supported pen display or tablet is connected to the computer Tool lt e Settings can only be viewed or Ps 2 changed for an attached pen display or Application i tablet l All Other Photoshop m To add a new pen display or tablet connect it to your computer The system will automatically find the pen display or tablet and initialize it An icon for the pen display or tablet will then appear in the control panel Important When installing additional pen display uni
70. ndently adjusts the red color value e GREEN Independently adjusts the green color value e BLUE Independently adjusts the blue color value Any changes you manually make to the color settings will override the color profile settings COLOR PRESETS include e 5000K 6500K 9300K Enables you to adjust the pen display color temperature in degrees Kelvin Default is 6500K e DIRECT displays the colors directly from the video card without any adjustment When selected contrast or brightness cannot be adjusted DISPLAY SETTINGS include e SCALING options FULL Resizes the image to fill the whole screen ASPECT Resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio 1 1 Displays the image at the actual resolution e HORIZONTAL POSITION VGA only Changes the horizontal position of the image To automatically adjust use the AUTO ADJUST option e VERTICAL POSITION VGA only Changes the vertical position of the image To automatically adjust use the AUTO ADJUST option Content Ind en 2 oe CINKIQ ao oo taap VGA SETTINGS include e PHASE VGA only Synchronizes the signal timing of the pen display to that of your graphics card Use when you experience an unstable or flickering image or horizontal distortion lines e PITCH VGA only Changes the display data frequency to match that of your graphics card Use when you experience an unstable or flickering image or ver
71. ng When operating the incline adjustment levers Cintiq must be mounted on the stand with the stand feet resting on a stable flat surface The stand is spring loaded and can snap back quickly causing injury or damage if not operated properly e Check for stability of the display stand Carefully move the pen display and stand through their full range of motion See adjusting the display incline e If you do not need to rotate the Cintiq pen display you can secure it to the stand with the rotation lock screws See optional display configurations To learn about other mounting options see using an alternate mount or stand Contents Index Ci nt IQ D Contents ADJUSTING THE DISPLAY INCLINE You can adjust the pen display height and incline to best meet your needs throughout the day To change the display incline or viewing angle face the front of the pen display and grasp it on the left and right side at approximately the same height as the display stand adjustment levers Use your fingertips to gently pull the incline adjustment levers toward the pen display This will release a clutch mechanism Tilt the display to adjust the incline setting e To lower Cintiq pull the left incline adjustment lever toward Cintiq and gently lower Cintiq to the desired incline angle Release the lever to lock the stand in place e To raise Cintig pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the desired
72. ng computer peripheral devices USB ports support hot plugging which allows you to connect or disconnect a USB device without turning off your computer Wintab An interface standard used by Windows applications for receiving tablet information Cintiq supports all Wintab compatible applications under Windows Contents Index a 4 4 107 Ci nt IQ D Contents About the manual Accessories available ordering Adding a new tool Adjusting pen display Applications integrated for tablet control Application specific settings changing settings creating removing working with Auto sync Box contents unpacking Button functions Cables removal and replacement Calibrating pen display Care and maintenance Cintiq about caring for customizing display stand installation overview setting up testing troubleshooting uninstalling working with Cleaning display stand pen pen display Contents t D INDEX 5 104 104 64 36 100 63 62 63 61 36 52 94 44 86 18 86 40 13 18 13 67 66 96 22 86 86 86 Index Clicking with pen Control panel lists manage settings opening overview tabs Controls testing Customizing eraser feel ExpressKeys pen pen display functions Radial Menu tilt sensitivity tool buttons Touch Strips Digital ink capabilities in Windows Display problems general troubleshooting Display stand adjusting incline features location mounting
73. nnot be customized Contents Index a 4 4 B 30 CINKIQ ono 2 taap USING THE EXPRESSKEYS Press individual keys to perform frequently used functions or keystrokes ExpressKeys can also be used to modify your pen or other input tool properties as you work Default settings are listed below Right handed configuration shown For left handed configuration the ExpressKey settings are swapped or flipped between left and right UNDO REDO RADIAL MENU SAVE PRECISION MODE TAB DISPLAY TOGGLE NEW LAYER SHIFT BRUSH PANEL CTRL COMMAND ON SCREEN KEYBOARD ALT OPT FIT ON SCREEN PAN SCROLL Copy MERGED Note The ExpressKeys can be operated in combination with one another For example program one key for the CTRL function and another for ALT When you press both keys at the same time a CTRL ALT function is initiated Contents Index a 4 4 E2 31 CINKIQ ao rs aap e Use the Radial Menu to expand the functionality of your Cintiq e Press a Touch Strip Mode button for 2 seconds or more to activate the Express View display which shows the ExpressKey settings e Display an interactive diagram of the current pen display settings by pressing the appropriate hardware control button at the top of the pen display You can also press an ExpressKey or other tool button set to SETTINGS Consider some of these ways to use th
74. nt control panel For details see the color management information in your operating system and application documentation For troubleshooting tips see troubleshooting Contents Index Ci nt IQ zD Contents STEP 2 SOFTWARE INSTALLATION Important You MUST install the Wacom driver software for correct pen on screen functionality Save your work and close all open applications Temporarily disable any virus protection programs 1 Insert the Installation CD into your computer s CD ROM drive If the software installer menu does not display double click on the INSTALL icon located on the CD When available you can also download and install the latest software driver from the Wacom web site for your region 2 Click INSTALL TABLET and follow the prompts to install the driver software w Reactivate your virus protection program 4 After completing the software installation make sure you can use your pen on the Cintiq display screen to move the screen cursor When you place the pen tip on the display screen the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the display screen surface in a different location The screen cursor should again jump to the new position This is known as absolute positioning and enables you to position the screen cursor without having to drag your pen across the display screen surface 5 Check the Read Me fil
75. nter them Prevent scratching by replacing your pen nibs frequently When the nibs are worn or pointed they can damage your pen display See replacing the pen nib To clean the Cintiq casing the Cintiq display stand or the Grip Pen use a soft damp cloth you can also dampen the cloth using a very mild soap diluted with water Do not use paint thinner benzine alcohol or other solvents to clean the product casing or pen To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet Do not use detergent to clean the display screen as this may damage the pen display screen Damage of this kind is not covered by the manufacturer s warranty Content Ind en a CINKIQ ao t a a D REPLACING THE PEN NIB To protect your pen display from scratching and for best performance periodically replace your pen nibs Important Replace the pen nib before or when it looks like this Q Q The pen nib tip will wear with normal use Excessive pressure will cause it to wear more quickly Replace the nib when it gets too short or S develops a flat point N 1 Unscrew the pen stand base to access the nib removal tool and replacement nibs Nib removal tool Replacement nibs e 6 standard nibs e 3 hard felt nibs e 1 stroke nib 2 Clasp the old nib and pull it straight out of the pen Use the nib remova
76. ntiq How do I change the nib tip of my pen See replacing the pen nib Where can obtain spare parts and accessories See ordering parts and accessories How do find the product model and serial number These are labeled on the back of the Cintiq interactive pen display The model number is typically located above the bar code and the serial number just below the barcode The model number and serial number is needed for all Customer Care support requests Contents Index a 4 4 85 CINtIQ ao taap CARE AND MAINTENANCE This section provides tips for the care and maintenance of your Cintiq 22HD interactive pen display Caring for Cintig Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface Regular cleaning will help prolong the life of your LCD screen surface and pen Keep Cintig the Cintig display stand and the Grip Pen in a clean dry place and avoid extremes in temperature Room temperature is best Cintiq the display stand and the Grip Pen are not made to come apart Taking apart the product will void your warranty Important Take care to never spill liquids onto the pen display or pen Be especially careful of getting the display ExpressKeys Touch Strips or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids e
77. ntiq and the tablet Contents Index a 4 4 35 CINKIQ ao 7 taap ADJUSTING THE DISPLAY Use the Cintiq controls to adjust a variety of display settings Factory presets auto sync and user settings On Screen Display OSD settings Power saving FACTORY PRESETS AUTO SYNC AND USER SETTINGS Factory presets For optimal display quality set your video card to a resolution of 1920x1080 This is the maximum native resolution that can be used with Cintiq See the Important Product Information guide for details Auto sync Cintiq automatically synchronizes to the incoming signal The auto sync function sets the horizontal and vertical screen position as well as pitch and phase Auto sync will function between the supported horizontal and vertical frequency ranges See the Important Product Information guide for details If Cintiq does not synchronize with the incoming signal you can use the OSD RESET or AUTO ADJUST options to initiate display synchronization Further screen display adjustments can be manually made using the On Screen Display OSD settings Color calibration Changing the color color temperature contrast brightness or backlight from their default settings will override the color profile used with Cintiq Contents Index a 4 4 c2 36 CINKIQ ao 2 t a aD ON SCREEN DISPLAY OSD SETTINGS The OSD function enables you to optimize a variety of pen display settings at the touch of a button e Press
78. o import customized Wacom Tablet control panel settings that have been specified in an XML Extensible Markup Language file e Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications e Visit the Wacom web site for your region to choose from a variety of custom settings files that may be available for your product e Each XML file may include customized settings for one or more applications These settings may apply to the ExpressKeys Touch Strips Radial Menu or pen button and eraser functions To import expert settings 1 Choose an XML file with settings for use with a particular application Double click on your file selection 2 Carefully read and follow the instructions in the confirmation dialog e The utility will import settings for one or more applications Any previous settings for those applications may be overridden e You are encouraged to back up any existing control panel settings before importing the expert settings e You can cancel or continue to import the settings 3 When you choose to import settings only the settings specified in the XML file will be imported Any corresponding settings will be overridden with the new values All other existing settings will remain unchanged 4 After the import process is completed you will have an opportunity to view the new settings within the Waco
79. ol panel and go to the PEN tab Try decreasing the TIP DOUBLE CLICK DISTANCE If that does not work move the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double click assist You have to press hard with the pen when clicking drawing or writing Open the Wacom Tablet control panel and go to the PEN tab Move the Tip FEEL slider toward SOFT or select CUSTOMIZE and decrease the SENSITIVITY and CLICK THRESHOLD settings The pen tip does not function Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with the Cintiq 22HD Other pens may not function properly on the pen display Check the control panel PEN tab and verify that a CLICK function is assigned to the pen tip Make sure the status LED lights blue when the tip is pressed If the LED does not light verify that the USB cable is plugged into an active port on your computer or on a USB hub If the LED still does not light you may have defective hardware see troubleshooting The pen tip and screen cursor do not properly line up Open the Wacom Tablet control panel and select the CALIBRATE tab Continue with calibrating the pen display Changing the function settings for an input tool has no effect Make sure you change the settings for the tool and application that you are using See application specific settings and working with multiple tools D Contents
80. ol panel defaults are different from those shown in the manual Contents In some regions the control panel defaults may vary depending on application and operating system differences Index taa CINKIQ ao 7 taap WINDOWS SPECIFIC PROBLEMS You suspect the pen display Use the Wacom Tablet Preference File Utility to work with preferences preferences may be Close any open applications Click the START icon and select ALL corrupted or want to make PROGRAMS Then select Wacom TABLET and WACOM TABLET PREFERENCE certain that all settings are at FILE UTILITY their factory defaults e tisa good idea to first back up your tablet preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts e Then use the Tablet Preference File Utility to delete the tablet preferences a follows Single user Under My PREFERENCES click REMOVE to delete the preferences for the current user Multiple users Under ALL USER PREFERENCES click REMOVE to delete preferences for multiple users Administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running You can quickly restore tablet preferences that have been backed up by clicking RESTORE under MY PREFERENCES Contents Index a 4 4 79 CINKIQ ao aap MAC SPECIFIC PROBLEMS At startup a dialog box The tablet portion of the pen display was not detec
81. ol to produce the maximum tilt effect You need to tilt the pen less at high sensitivity than at low sensitivity Pen Tip Feel Tilt Sensitivity g g __ Drag to increase or decrease TILT a Pos A X i s i 3 SENSITIVITY Test the new setting in an is thes 9 application that supports tilt Custome The tilt setting applies to both the tip and Current Pressure Doula Gk eraser of your tool ouble Cic Y l Tilt is direction sensitive and can be used in Sots some applications to control brush Right Click orientation or other characteristics Tip Double Click Distance Off Large Click Default Visit the Wacom web site to learn about applications that currently support tilt CUSTOMIZING PEN DISPLAY FUNCTIONS To customize the interactive pen display open the Wacom Tablet control panel and select the FUNCTIONS icon in the TOOL list Select a tab to customize and change settings using the available options CL Customizing the Touch Strips Customizing the ExpressKeys CJ Working with Display Toggle Application specific settings nunnan DOA Tannus Gat CJ Using and customizing the Radial Menu Contents Index a 4 4 B 49 CINKIQ ao 2 taap CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys select the EXPRESSKEYs tab Each key can be customized to perform a Display Toggle modifier keystroke or other function Select LEFT or RIGHT to choose w
82. om web site for your region Will Cintiq work in all applications What software applications support Cintiq features Can have Cintiq and a mouse connected to my computer at the same time Can use older Wacom input tools with Cintiq The installer is asking for a password What is the password The pen and screen cursor do not line up Why How do reset my Cintiq preferences to the default settings Can delete all Cintiq preferences at one time What is the best way to clean Cintig How do change the nib tip of my pen Where can obtain spare parts and accessories How do find the product model and serial number Will Cintiq work in all applications Cintiq supports general mouse input functions in all applications Assuming the product driver is installed and functioning properly pressure sensitivity and eraser functions are also supported in many graphic applications What software applications support Cintiq features Many applications support pressure sensitivity and eraser input from your Wacom product Visit www wacom com and search software applications If you do not find your application listed try using it with Cintiq to determine if you experience pressure variance when you paint or draw with the pen Your software manufacturer will be able to provide the best information about which pen input features the application supports Can have Cintiq and a mouse connected to my computer at the s
83. on available e This manual e Pen display serial number See the label on the back of the pen display e Driver version number See the Installation CD or click on the Wacom Tablet control panel ABOUT button e The make and model of your computer and operating system version number e The make model and connection type of your video card e A list of peripheral devices attached to your computer e The software application and version you were using when the problem occurred e The exact wording of any error message that appeared on your screen e What happened and what you were doing when the problem occurred e How you tried to solve the problem You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and completing an Email Inquiry form Content Ind en a CINKIQ ao 7 taa OBTAINING SOFTWARE UPDATES Wacom periodically updates the tablet software driver to maintain compatibility with new products If you are having a compatibility problem between Cintiq and a new hardware or software product it may be helpful to download a new software driver when available from the Internet Visit the Wacom web site at www wacom com for Customer Care and product drivers or other software updates Content Ind m o a CINtIQ ao aap FREQUENTLY ASKED QUESTIONS This section provides answers to some of the more commonly asked questions about Cintiq To browse more FAQs visit the Wac
84. on specific Application A The button is inactive settings have not been a when there is only added the ALL icon is Pen Eraser Calibrate one item in the list displayed and the tool The FUNCTIONS icon settings apply to all cannot be deleted applications Tab settings apply only to the selected tool and application To add a different tool to the TooL list simply use the tool on your interactive pen display e When you select a tool that has been added to the TooL list the appropriate tab settings for that tool are displayed Any changes you make to the tab settings will then apply to the tool Your changes take effect immediately If a similar tool was previously added the new tool will inherit the settings of the previously added tool These settings can then be customized for the newly added tool e Identical tools will use the same settings To remove a selected tool from the Toot list click on the TOOL list button In the dialog box that appears click DELETE to confirm your selection The selected tool is removed from the list along with any custom settings you may have created for it A removed tool can be added back to the TooL list by placing it back onto the pen display screen Contents Index a 4 4 c2 64 CINKIQ ao taap RENAMING THE TABLET IN THE TABLET LIST Within the control panel TABLET list double click on the pen display icon E Tablet r Name Cintiq 22HD If desi
85. on the Tablet PC Input Panel icon located on the Windows Taskbar If the icon is not visible right click on the Taskbar select TOOLBARS and TABLET PC INPUT PANEL To disable the Input Panel 1 Open the Tablet PC Input Panel 2 Select TOOLS and OPTIONS 3 Choose the OPENING tab and uncheck the following boxes e FOR TABLET PEN INPUT SHOW THE ICON NEXT TO THE TEXT BOX e SHOW THE INPUT PANEL TAB 4 Click OK For details study the documentation that came with your system including the Windows training tools and Tablet PC tutorial To access the Tablet PC Pen Training from the START menu choose ALL PROGRAMS TABLET PC and TABLET PC PEN TRAINING Search the Windows help system for training tools if they are not available from the START menu Contents Index a 4 4 gt 102 Ger ie a 4 gt 103 Search the Microsoft web site for enhanced information about digital inking in Windows You can also visit the Wacom web site at www wacom com and search digital inking in Windows Note The following workarounds in the Wacom software driver improve performance in Windows 7 and Vista e The Pen Flicks and press and hold to right click features are disabled in graphics applications using the Wintab API e There is no pressure sensitivity in Journal and other Ink features when both the Flicks and press and hold to right click features are disabled in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT
86. open application On Windows 7 or Vista systems running Aero Flip 3D will be activated with focus on the next open application gt Contents Index a 4 4 2 54 CINKIQ ao or een FUNCTION NAME DESCRIPTION OPEN RUN Opens a dialog box where you can select a specific application file or script to launch Click BROWSE to locate an application file or script to launch The selection you make appears in the NAME box Click OK to accept the selection Application to run Cancel The dialog box will close and the OPEN RUN option you have selected will be assigned as the pen button option Simply press the pen button to launch the assigned option If your selection is for the Radial Menu it will be displayed in the Radial Menu INK TOGGLE Mac only Toggles the ink in any application function of Ink on and off Ink recognizes and converts your handwriting into text and inserts it into a document Handwriting recognition must be turned on for this function to work See your Mac help for information on working with Ink ON SCREEN KEYBOARD Launches the on screen keyboard when you press the button to which this function is assigned Press the button to close the keyboard when open EXPOSE Mac only Tiles all open windows To access this option first choose KEYSTROKE and then click on the ADD SPECIAL menu within the dialog box PRESSURE HOLD Locks the pressure at the current pressure le
87. ouch Strip Any disabled settings are skipped in the toggle sequence As you press each button an overlay appears briefly on your display screen to show the button assignments Tap upper or lower portion of strip for incremental changes Press and hold your finger at either end of strip to continuously scroll Contents Index a 4 4 33 CINKIQ ao 7 taap Default settings are the same for both Touch Strips AUTO SCROLL ZOOM Sets the strip to zoom in graphics applications and scroll in other applications Some applications may interpret zooming as scrolling or may completely ignore zooming Similarly scrolling may be interpreted as zooming or ignored completely CYCLE LAYERS Sets the strip to cycle layers in applications that support this function BRUSH SIZE Sets the strip to increase or decrease the brush size of your drawing tool when working in Adobe Photoshop ROTATE Enables you to rotate or flip an entire image when working in Adobe Photoshop CS4 or later Note In some regions the defaults may vary depending on application and operating system differences See customizing the Touch Strips to modify how the Touch Strips work For left handed configuration the Touch Strip settings are swapped or flipped between left and right Important Some applications can override and control the Touch Strip functions For details see using applications integrated for tablet control
88. pen display functions and customizing the pen Note The pen will be automatically added to the TooL list when first used on the pen display and functions using the default settings See also working with multiple tools Use the APPLICATION list to define TOOL settings that apply only to a specific application See application specific settings Note The APPLICATION list is optional It is not necessary to select or add applications in order to customize your Cintiq tool s Contents Index taa Ci nt IQ zD Contents taap CALIBRATING THE PEN DISPLAY For optimum performance you must calibrate the pen display to align the screen cursor with the position of the pen on the display screen This is required to compensate for viewing angle and to adjust for parallax Set Cintiq in its working position then follow the below procedure z Important If using a VGA connection first RESET the pen display See On Screen Display OSD settings Open the Wacom Tablet control panel If more than one pen display is installed on your system select the pen display you are working with from the TABLET list Select GRIP PEN from the TOOL list Then select the CALIBRATE tab If you are working with multiple monitors select the MONITOR corresponding to your Cintiq Only monitors that are set to one of the resolutions supported by Cintiq will appear in the list Click CALIBRATE to activate the calibratio
89. produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect display Wacom does not allow any pixel to be always white or always black A small number of pixels are allowed to show a wrong color for some parts of the color spectrum See the Important Product Information guide for more information If an image has fine striping such as screen stripes it may appear to flicker or display a moir pattern Do not apply excessive pressure on the display screen surface it may cause the appearance of a moir or pooling pattern If this occurs use less pressure on the display screen when working with the pen When a still image is displayed for a long period of time an after image may remain for a short time To prevent this use a screen saver or other power management feature To extend the life of the pen display backlight set your computer s power management to turn off the display when not in use for extended periods of time Your eyes may feel more comfortable if you reduce the display screen brightness when working with Cintiq for extended periods of time This will also extend the life of the backlight and reduce the heat felt on the display screen surface Some models may include a color profile on the Installation CD To activate for use with Cintiq first identify Cintiq as a pen display in the system display settings control panel Then select the Cintiq profile in the color manageme
90. r is not loading Install the driver software if necessary Otherwise see troubleshooting CLICKING Tap the display screen once with the pen tip or touch the pen to the display screen with enough pressure to register a click Tip Configure Windows to select when hovering the pen over an icon and to launch the icon with a single click To turn on this feature first open a folder Windows 7 and Vista From the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Windows XP From the TooLs pull down menu choose FOLDER OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO SELECT Press the upper side switch when set to DOUBLE CLICK or quickly tap the display screen twice in the same place with the pen tip Double clicking is easier when using the pen Ww gt perpendicular to the pen 7 display screen Contents Index a 4 4 c2 26 CINKIQ ao or earn DRAGGING Select an object then slide the pen tip across the display screen to move the object USING THE SIDE SWITCH The pen comes equipped with a side switch This switch has two customizable functions that can be selected by rocking the switch in either direction You can use the side switch whenever the pen tip is within proximity 6 mm 0 2 inch of the display screen surface You do not need
91. r pen do not store it in a container where it will rest on the tip or eraser Improper storage may damage pen tip pressure sensor s Contents Index KINtIQ ao taap WORKING WITH YOUR CINTIQ The Cintiq 22HD interactive pen display and Cintiq display stand were designed for a wide range of flexibility and ergonomic work approach The design allows you to quickly adjust Cintiq to a different height and position whenever the need arises Experiment by adjusting the display incline to determine which best fits your particular working style and tasks As you work with Cintiq you can rest your hand lightly on the display screen just as if it were a drawing board or sheet of paper Because the Cintiq pen display surface will be a little higher than your desk consider adjusting the height of your desk or chair to assure comfortable use of the device Setting up your work area Configuring Cintiq for handedness Using the Grip Pen Pen display controls Working with multiple monitors Adjusting the display SETTING UP YOUR WORK AREA To minimize fatigue organize your work area to create a comfortable environment Position Cintiq the pen and your keyboard for easy access without unnecessary reaching The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain e f you have not already done so be sure to configure Cintiq for your preferred handedness
92. r system settings may affect your pen display settings ERASE Pen only Sets a button so that when the button is pressed the pen tip will act like the eraser in applications that support the ERASE function Default setting for the eraser See erasing Contents Index a 4 4 57 CINtIQ ao aap FUNCTION NAME DESCRIPTION SETTINGS TABLET PC e TABLET PC INPUT PANEL e JOURNAL e TABLET PC DEFINED DISABLED APPLICATION DEFINED DEFAULT Activates on your display screen an interactive diagram of the current ExpressKey Touch Strip and pen settings The current functions for each control are shown Click on any section of the diagram to open the appropriate Wacom Tablet control panel tab You can then adjust settings as needed Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned or by clicking anywhere outside of the diagram Settings may vary depending on your product model Tablet PCs and Windows systems that support the Tablet PC Input Panel Opens the Tablet PC input panel when you press a tool button set to this function Windows 7 and Vista and Tablet PC systems that include Microsoft Journal Opens Microsoft Journal Tablet PCs and Windows systems that support the Tablet PC Input Panel Sets the button function according to settings found in the e Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT DEVICES control panels
93. red enter a new name to be used for the pen display icon a Contents Index a 4 4 c2 65 KINtIQ ao taap TROUBLESHOOTING If you are having trouble Wacom recommends you do the following 1 If the Wacom driver failed to load properly first perform the recommended action in any error message that may appear on your screen If that does not solve the problem review the troubleshooting procedures in this chapter 2 If Cintiq does not function properly refer to display troubleshooting or pen tablet troubleshooting Your problem may be described there and you can try the solution offered 3 Open the Wacom pen display Read Me file and look for any information updates 4 Visit www wacom com and choose the Wacom web site for your region where you can check the product FAQs Frequently Asked Questions 5 If you are having a compatibility conflict between Cintiq and a new hardware or software product see obtaining software updates for information on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products 6 Try testing Cintiq 7 If you have tried the suggestions in this manual and still cannot resolve the problem then contact Wacom for Technical Support See the technical support options and the Read Me file for information on where to obtain support for your region Testing Cintig Testing controls and input tools Displa
94. references file with the factory defaults Multiple users When the utility starts select ALL USERS and click REMOVE Log out then log back in When the pen display driver loads it will create new preferences files with the factory defaults You can quickly restore tablet preferences that have been backed up for the CURRENT USER or ALL USERS by clicking RESTORE within the utility Note Do not manually remove the WACOMTABLET PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the Wacom software driver and then only when using the Wacom Tablet Utility Recalibrate the pen display See calibrating the pen display Content Ind ee 2 CINKIQ ao 7 taap Ink does not work correctly There may be a problem with the Ink preferences Remove the with the pen display damaged preference files as follows They will be re created when you enable handwriting recognition 1 Open SYSTEM PREFERENCES choose SHOW ALL and select INK Then turn off handwriting recognition 2 From the Go menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences e COM APPLE INK FRAMEWORK PLIST e COM APPLE INK INKPAD PLIST e COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition 4 Test the Ink function using your Wacom pen display and pen If this procedure does not resolve your problem with Ink
95. s Add Application for Select Application Choose a method to select an application e Open the application for which you want to create custom settings and then select that application from the CURRENTLY OPEN APPLICATIONS box Currently Open Applications e BROWSE to select the executable file of any application installed on your computer or Browse The name of your selected application is displayed Selected Application Click OK to complete the process C Program Files Adobe Adobe Photoshop CS4 Photoshop exe Note If two programs have the same executable file name they will share the same customized settings Cancel OK After adding an application its icon appears in the APPLICATION list whenever the respective tool is selected in the TOOL list Select the application and then customize the control panel tab settings for your tool and selected application Once you have created application specific settings applications that have not been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create more application specific settings Contents Index a 4 4 c2 CINKIQ ao taap CHANGING APPLICATION SPECIFIC SETTINGS To change tool settings for a specific application select the tool and the application Then customize the tab set
96. s a pen display where the screen cursor is positioned at the pen tip location on the pen display screen surface Display Toggle enables you to cycle between pen control for Cintiq and your other displays This is like using Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays gt Contents Index a 4 4 56 CINtIQ ao 2 t a aD FUNCTION NAME DESCRIPTION MODE TOGGLE Toggles between pen mode and mouse mode When using Cintiq on a multiple monitor system this enables you to use your pen to control the other monitors in mouse mode When first setting a pen button to MODE TOGGLE the MOUSE MODE dialog box is displayed where you can adjust the mouse acceleration and speed Sets the screen cursor tracking speed when in mouse mode Sets the screen cursor acceleration Mouse Acceleration when in mouse mode g off High Mouse Speed Note You can only set one Mouse Speed and one Mouse Acceleration for each device Mouse mode settings can be accessed from a number of different locations within the control panel However only one MOUSE ACCELERATION and SPEED setting can be made for each pen and application that you are customizing The mouse mode settings are independent of system settings Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings However changes made to simila
97. sensitivity Customizing tool buttons Adjusting tip feel and double click Advanced tip and eraser pressure settings Application specific settings Wacom offers a number of optional pens such as the Art Pen and Airbrush that are compatible for use with Cintiq e The Art Pen features a pressure sensitive tip and eraser as well as sensitivity to tilt and rotation Rotating the barrel in supporting applications creates a unique effect e The Airbrush is a true digital airbrush It features a pressure sensitive tip and eraser tilt sensitivity and a fingerwheel to control the application of digital paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Wacom Tablet control panel after you touch the pen display screen with the tip of the tool The control panel will update to show the new tool and the options available for customization In supporting applications you can adjust the functionality of the Art Pen rotation or the Airbrush fingerwheel within the application See the documentation that came with your application for details To learn more about these and other optional tools that can be used with Cintiq visit the Wacom web site for your region On the web site you can also learn about applications that currently support the advanced features of these tools Contents Index a 4 4 B 45 Ger Contents gt i ADJUSTING TIP FEEL AND DOUBLE CLICK To adjust t
98. sing the ExpressKeys Using the Touch Strips Working with multiple monitors Adjusting the display Factory presets auto sync and user settings On Screen Display OSD settings Power saving CUSTOMIZING YOUR CINTIQ Manage your control panel settings Control panel overview Calibrating the pen display Customizing the pen Adjusting tip feel and double click Adjusting eraser feel Advanced tip and eraser pressure settings Customizing tool buttons Customizing tilt sensitivity Customizing pen display functions Customizing the ExpressKeys Customizing the Touch Strips Button functions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Creating an application specific setting Changing application specific settings Removing application specific settings Working with multiple tools Renaming the tablet in the tablet list 29 30 31 33 35 36 36 37 39 40 41 42 44 45 46 47 47 48 49 49 50 51 52 59 60 61 62 63 63 64 65 Ci nt IQ D Contents TROUBLESHOOTING Testing Cintiq Testing controls and input tools Testing the hardware control buttons Testing the ExpressKeys Testing the Touch Strips Testing a pen Display troubleshooting General display problems VGA problems Pen tablet troubleshooting General problems Windows specific problems Mac specific problems Technical support options Obtaining software updates FREQUENTLY ASKED QUESTIONS CARE AND MAINTENANCE
99. ssure sensitive Pressure sensitive application Any application that supports pressure sensitive input Proximity The height above the pen display active area where the Cintiq input tools are detected See also pen features Radial Menu A hierarchical menu in radial format Each level of the menu consists of eight menu slices which may contain various features and options to choose from You can customize the buttons of your input tools or Cintiq to display this menu Screen cursor The pointer on the display screen Screen cursors come in different shapes such as an l beam arrow or box depending on which application you are running Tablet PC Input Panel TIP The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on screen keyboard The Input Panel dynamically converts your handwriting to text The information you create can then be inserted into other documents spreadsheets or illustrations Contents Index a 4 4 gt 106 CINKIQ ao or aap Tilt sensitive A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive Touch Strips The customizable control strips located on the back of the pen display See using the Touch Strips USB Universal Serial Bus A hardware interface standard for connecti
100. states Side switch 2 Eraser 1 e Press the eraser to the display screen The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied e For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back 4 Test tilt for the x axis by moving the pen from a vertical position toward the right the X TILT value should change from approximately 0 to 60 Now move the tool to the left of vertical the X TILT value should change from approximately 0 to 60 5 Test the tilt for the y axis by moving the pen from a vertical position toward the bottom of the tablet the Y TILT value should change from approximately 0 to 60 Now move the tool toward the top of the tablet the Y TILT value should change from approximately 0 to 60 6 For the optional Art Pen test the rotation feature by placing the pen tip on the display screen surface and slowing rotating the pen on its axis The ROTATION value should change as you rotate the pen 7 When you are done click on the CLOSE button to exit the dialog box Content Ind en a Ci nt IQ pane Contents taap DISPLAY TROUBLESHOOTING If you encounter problems
101. ted at startup appears telling you that either Make sure the USB cable is securely connected to an active USB port the driver failed to load or the on your computer or USB hub Make sure that the pen display power pen display preferences have LED is on and is glowing blue If this does not correct the problem see not yet been created troubleshooting From the Go menu select UTILITIES and launch the SYSTEM PROFILER Select USB from the HARDWARE section of the CONTENTS list A Wacom USB pen display model should be listed If a pen display model is not listed check the pen display USB cable connection or try plugging the pen display into a different USB port If this does not help contact Wacom for Technical Support See technical support options You suspect the pen display Use the Wacom Tablet Utility to work with preferences Close any open preferences may be applications Open the main APPLICATIONS folder Then open the corrupted or want to make WACOM TABLET folder and run the WACOM TABLET UTILITy certain that all settings are at their factory defaults e tis a good idea to first back up your tablet preferences In the Wacom Tablet Utility select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts e Then delete the tablet preferences as follows Single user When the utility starts select CURRENT USER and click REMOVE Log out then log back in When the pen display driver loads it will create a new p
102. the box contents are complete Rotation lock screws qty 2 A Grip wide bodied 0009 Good Patented Cintiq display stand See display stand features Cintiq interactive pen display Installation CD Pen with personalization rings Includes the software driver and To personalize unscrew the tip Important Product Information guide cone and replace the ring with a different color AC power adapter Pen stand and cable includes replacement nibs amp and nib extraction tool Some configurations do not Quick Start Guide include all shown items Check the product listing Warranty card included with some configurations Note Some configurations may include additional CDs or DVDs containing application software To install see the instructions for those CDs or DVDs Before installing take some time to learn about your Cintiq interactive pen display and Cintiq display stand Contents Index Ci nt IQ D Contents USING THE CINTIQ DISPLAY STAND The Cintiq display stand is designed to support the weight of your Cintiq interactive pen display e Cintiq can accommodate a variety of uses and working styles Use the stand to adjust the working position of Cintiq so as to best meet your needs throughout the day e You can move or slide Cintiq to different locations on your desktop Remember that you may need to adjust the incline to which you
103. the pen Tilt the pen in any way that feels most comfortable As you work with Cintiq you can rest your hand lightly on the display screen If you are working in a multi user environment or otherwise want to personalize your pen unscrew the tip cone and replace the colored ring with one of another color included You can customize the pen settings at any time Place the pen stand within easy reach When not in use place the pen in the pen stand or lay it flat on your desk The stand allows for vertical or horizontal placement of the pen Unscrew the base of the pen stand to access a nib removal tool and assorted replacement nibs Nib removal tool Replacement nibs e 6 standard nibs e 3 hard felt nibs e 1 stroke nib Important To maintain the sensitivity of your pen do not store it in a container where it will rest on the tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index a 4 4 c2 25 CINKIQ ao oor een POSITIONING To position the screen cursor move the pen slightly above the Cintiq display screen without touching the screen surface Press the pen tip on the display screen to make a selection Note Calibrating the pen display ensures correct alignment of the screen cursor with the pen tip If the screen cursor does not jump to a position near the pen tip when you place the pen on the display screen then the pen display software driver may not be installed o
104. the status LED lights blue e If the LED does not light verify that the USB cable is plugged into an active USB port If Cintig is plugged into a USB hub try plugging it directly into the USB port on your computer e Be sure that the USB port to which you are connecting has not been disabled It may be necessary to check your system BIOS setting to verify that you have connected the pen display to an active USB port e The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display 4 Check the pen If you cannot make a selection on the display screen with the pen e Test the pen by pressing the pen tip or eraser against the surface of the pen display The status LED should light blue e Now without applying pressure to the pen tip but keeping the pen within 5 mm 0 2 inch of the pen display surface press the side switch The status LED should again light blue e If the status LED does not light blue for these tests be sure you are using a pen specified for use with your product e See testing controls and input tools and testing a pen for more information Content Ind ee a CINKIQ ao taap Check the hardware control buttons See testing controls and input tools and testing the hardware 8 control buttons Check the ExpressKeys See testing controls and input tools and testing the ExpressKeys Check the Touch Strips See testing controls and inp
105. the video cable and any video adapters for bent or broken connector pins Then properly connect the video cable and any necessary adapters Index taa Ci nt IQ pone Contents t aap An out of range message appears briefly on the display screen e The input signal frequency is incorrectly set or not compatible with the pen display Set the refresh rate to a vertical frequency that is compatible with your pen display If your video card driver supports adjustment of the horizontal frequency make sure it is also set to a compatible value See the Important Product Information guide for frequency range details On a single monitor system you will need to connect a different display to change the refresh rate e The resolution or refresh rate is set too high See the Important Product Information guide for details about the maximum native resolution refresh rate and other resolution sizes that can be used with your pen display e Set the display properties to detect plug and play monitors A set refresh range message appears briefly on the display screen e Set the refresh rate to a vertical frequency that is compatible with your pen display See the Important Product Information guide for frequency range details The image appears multiple times on the display Do not extend the video cable or use an input selector switch box When a still image is displayed for a long period of time wi
106. thout refreshing the screen an after image remains for a short period of time Use a screen saver or other power management feature Color quality is inaccurate e Press the LCD settings button to open the OSD menu Choose OTHER SETTINGS and RESET e Check the color profile settings that you are using with Cintiq e Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy The color white does not display as white Contents e Check the color profile settings that you are using with Cintiq e Verify that the display is operating at the factory default settings If that is not sufficient then adjust color as necessary For details on color management refer to your operating system and application documentation e Verify the video cable and port are fully connected Index a 4 4 B CINKIQ ao 7 taap VGA PROBLEMS The display ripples or flickers Press the LCD settings button to open the OSD menu Choose VGA SETTINGS and AUTO ADJUST Then if necessary manually adjust pitch and phase e Verify that the display adapter or video card matches the specifications for the interactive pen display e Adjust the refresh rate in the display properties control panel The display is not clear e Set the display resolution of your video card to the maximum Text or other portions of the native resolution that can be used with your pen display See t
107. tical distortion lines e AUTO ADJUST VGA only Choose this function to automatically optimize the display screen image OTHER SETTINGS include e LANGUAGE Choose the language in which to display the OSD menu e MENU TRANSPARENCY Changes the opaqueness of the OSD menu background e RESET returns the display parameters of the current mode to their factory default settings POWER SAVING Cintiq conforms to VESA power saving guidelines When used with a Display Power Management Signaling DPMS compliant computer or video card the display will automatically comply with the power saving parameters shown below COMPUTER MODE H SYNC V SYNC VIDEO POWER LED Power ON Yes Yes Active Blue Standby mode No Yes Blanked Orange Suspend mode Yes No Blanked Orange OFF mode No No Blanked Off When power saving functions are in effect the screen display is darker than usual Content Ind m e AD CINtIQ ao taap CUSTOMIZING YOUR CINTIQ After mastering the basics of using your pen and Cintiq 22HD interactive pen display you may want to customize the way Cintiq works This chapter describes how to adjust your pen display and input tool settings Advanced users can learn how to further optimize Cintiq by creating application specific settings Manage your control panel settings Control panel overview Calibrating the pen display Customizing the pen Customizing pen display functions Button functions Using and customizing the Rad
108. tings REMOVING APPLICATION SPECIFIC SETTINGS To remove an application specific setting 1 Inthe TOOL list select the tool from which you want to remove the application specific setting Then in the APPLICATION list select the application you want to remove from the list 2 Click on the APPLICATION list button In the dialog box that appears click DELETE to confirm your selection The selected application is removed from the list along with any custom tool settings Tip To quickly remove all application specific settings from a single tool remove it from the Toot list Then place the tool back on the pen display The tool will be added back to the TooL list using the default settings This method cannot be used to remove custom FUNCTIONS settings See working with multiple tools Contents Index a 4 4 c2 63 KINtIQ ao taap WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintiq tools The tool you use to open the control panel is automatically selected and the appropriate tabs for that tool are displayed Select a tool to change its settings The TooL list displays B gt Wacom Tablet Propertie an icon for the pen display FUNCTIONS and ol different tools that have Cintia 22HD been used on the pen display Tool lt E A Functions Grip Pen l t Removes the selected tool If applicati
109. tive area to a sizing of 6 x 8 inches If FORCE PROPORTIONS is also selected this sizing may be less When deselected as much of the active area as possible will be used for tablet to display mapping Your selection is shown by the red box in the ACTIVE AREA diagram Contents Index a 4 4 60 CINKIQ ao 7 aap APPLICATION SPECIFIC SETTINGS You can customize your tools for use with a particular application For example you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another The APPLICATION list enables you to add an individual application to the list and then customize your tool settings for that application e When no application specific settings have been created and a tool is selected from the TOOL list the APPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications In the example below no application specific settings have been added for the GRIP PEN The ALL icon is displayed and the GRIP PEN will have the same settings in all applications E Application A All Tool lt e When application specific settings are added the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s A Tool lt 5 gt Functions Grip Pen U Application A All Other Photoshop Painter 12 x64 gt In the above example application specific settings h
110. to support the weight of the interactive pen display To attach the pen display to a VESA mount 1 Turn off your computer and power off Cintiq Then disconnect all cables from between the pen display and your computer 2 Remove Cintiq from the display stand Place the pen display face down on a flat soft surface such as a cloth spread across a desktop 3 Remove the bearing hub by unscrewing the four bearing hub attachment screws Carefully separate the bearing halves and remove the bearing stopper to free up the cabling Take care not to lose the small bearing stopper found within the inner groove of one of the hub sections e Remove screws from rear a SSuaaseeasssaage cover and lift cover away from the pen display e Thread cables through the cable channel and reattach the rear cover making sure to use the correct screws The rear cover screws are shorter than the bearing hub screws Rear cover Cable channel obssaeeeasessasessesaes 9883 ISIB P EE EE 888880 000000000000000000000000 O S89d fo P P 0000000 0000000 Bearing stopper Bearing hub sections removed and attachment screws Contents Index CINKIQ ao 7 taap 4 Review the instructions that came with your stand or mounting platform Be sure you understand them and follow all instructions carefully Pay attention to any cautions or other safety information 5 Using the appropriate VESA mounting screws for your
111. ts or tablets on Windows systems the eraser function may not work in some applications when using the additional pen display s or tablet s The eraser function will continue to work correctly using the first pen display or tablet that was added to the control panel To remove one of multiple pen displays or tablets from the driver select the pen display or tablet to be deleted and click on the button next to the TABLET list e Apen display or tablet must be attached to the computer before it can be deleted from the control panel list e You will need to restart your computer before you can again add the tablet to the driver Contents Index a 4 4 a 99 CINKIQ ao or aap USING APPLICATIONS INTEGRATED FOR TABLET CONTROL Some software applications may be designed to directly control ExpressKey or Touch Strip functions When working in an application that has been integrated in this manner the ExpressKeys or Touch Strips may perform differently than the function that is set in the Wacom Tablet control panel e When an ExpressKey is overridden by an application the ExpressKey setting will automatically update using either Application Defined or the new function name Some or all of the ExpressKeys may be overridden depending on the application e When an application overrides a Touch Strip all Touch Strip functions are affected If an application overrides only some of the available Touch Strip functions the re
112. u to further customize Tips Select a control slice Fop Assign a control FUNCTION to the slice If desired change the LABEL name e n the FUNCTION menu choose SUBMENU to create custom submenus for a control slice e Press the ENTER RETURN key to add multiple lines of LABEL text Contents Index Display Toggle Radial Menu Function Keystroke v Label Brush Panel Backward Step Forward Please make sure you have a button set to Radial Menu Returns the currently displayed menu to its default values aa CINKIQ ao 2 taap WORKING WITH DISPLAY TOGGLE A Display Toggle feature is available only on multiple monitor systems Set an ExpressKey or pen side switch to the DISPLAY TOGGLE function Then press that button to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system Open the Wacom Tablet control panel and make sure Cintiq is the selected TABLET The DISPLAY TOGGLE tab will be available if the system has two or more displays The options on this tab define how the tablet mapping is applied to each toggled display Display Toggle PEN DISPLAY TO DESKTOP toggles the Settings apply to all tools and all applications scr
113. ut tools and testing the Touch Strips Check any other tool s such as the optional Airbrush See testing controls and input tools If you are still having problems you may have a defective pen or pen display After testing use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using Contents Index a 4 4 c2 68 CINKIQ ao 2 taap TESTING CONTROLS AND INPUT TOOLS If the Grip Pen or the Cintiq controls do not work as you expect it is a good idea to first check the assigned functions or reset them to their default conditions A quick way to return a pen to its default condition is to remove it from the control panel TOOL list Do this by selecting the pen and clicking on the TOOL list button After the pen has been removed place it back onto the display screen surface The pen will be added back to the TOOL list with its default settings e Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about the Cintiq pen display and your input tool s Driver Info Pointing Device Info Version 6 3 1al Proximity In Device Name Grip Pen Tablet Info Device Type Pen Tablet Cintiq22HD Device S N 0x980008c Model Cintiq22HD X Data 76 5 mm Version 0 00 Y Data 247 0 mm Left Buttons All Switches Open Switches All Switches
114. vel until the button is released For example you can paint with pressure sensitivity until you reach the brush size that you like You can then press the button and continue painting with the same size brush until the button is released Contents Index a 4 4 D 55 CINtIQ ao taap FUNCTION NAME DESCRIPTION PRECISION MODE Changes the mapping around the current pen tip position so that you must move the pen farther for the screen cursor to cover a specific distance on the display screen This feature can be very useful for the precise control of pen or brush strokes You can adjust the precision setting when TEE assigning this function to a tool button To activate i i l e For extensive use toggle on PRECISION scans MODE by pressing a tool button to Precision mode settings apply to any tool used on this which the function has been assigned ae Return to normal mapping by again Default Cancel OK pressing the tool button e For quick edits press and hold a tool button to which the function has been assigned Normal mapping returns when you release the button When using a tool in mouse mode screen cursor movement is adjusted to act as if acceleration were off and speed set to slow DISPLAY TOGGLE Available when Cintiq is connected as part of a multiple monitor system Enables you to toggle the screen cursor between the Cintiq pen display and your other displays For example Cintiq can be used a
115. with the display portion of the interactive pen display refer to the following tables Your problem may be described here and you can try the solution offered For more information about color issues see the documentation that came with your operating system or applications General display problems VGA problems GENERAL DISPLAY PROBLEMS No display Power LED is off Verify the AC power cable is connected and that the pen display is turned on No display Power LED is lit blue Check the contrast brightness and backlight controls Adjust as necessary Or open the OSD menu and choose OTHER SETTINGS and RESET The power LED is lit orange A no signal go to power save message appears briefly on the display screen Your computer may be in a power management mode Touch the pen tip to the display screen move the mouse or depress any key on your keyboard Turn off both your computer and the pen display Check the video cable for bent or broken connector pins Then properly connect the video cable and turn on the pen display and your computer Verify that the video card is properly installed A cable disconnect go to power save message appears briefly on the display screen Contents Check that your computer is turned on Verify that you are using the video cable that came with the pen display Check that the video cable is fully connected Turn off both your computer and the pen display Check
116. y of Wacom s cordless battery free pen technology This gives you a direct pen on screen interface for your computer The basic components of your Cintigq include a Wacom pen tablet internally mounted behind a high quality color display the Wacom Grip Pen and the Cintig display stand This manual describes how to set up and use your Cintig The Wacom Tablet control panel enables you to customize your pen and pen display settings To learn more see customizing Note Not all product models are available in all regions Pen display features Pen features PEN DISPLAY FEATURES After the Cintigq pen display is safely mounted on the Cintiq stand take some time to familiarize yourself with the features and components of your Cintiq interactive pen display Although they will appear as separate devices to your operating system the display and tablet sensor function as an integrated output and input device The tablet sensor reports pen coordinates pressure tilt switch eraser and other information e Many applications have built in support for pen display features such as pressure sensitivity tilt and rotation Visit the Wacom web site to learn about applications that support these features See product information e For information on how best to use pen display features within a specific application see the instructions in that application s manuals Front view Rear view Contents Index Ci nt IQ D Contents
117. y troubleshooting Pen tablet troubleshooting Technical support options Obtaining software updates Contents Index a 4 4 c2 66 CINKIQ ao oo t a aD En CINTIQ If the Cintiq power LED does not light check the following e First verify that the light on the power adapter is on If the light is not on check that the power cable is properly connected between the power adapter and an active AC outlet e Check that the power adapter cable is securely connected to the Cintigq power cable and that the pen display is turned on The power LED will glow orange or blue whenever the pen display is on Important Use only an AC adapter specified for use with your pen display Other adapters may cause damage to your product 2 If there is no display e Make sure that your computer is turned on The power LED will glow blue when the proper video signal is received It will glow orange if there is no video signal or if the computer is in a power saving mode e Verify that the pen display is connected to an active digital DVI or analog VGA video port e Check that your video card has been properly installed and is functional If you have another display that is compatible with your video card you can connect that display to the card in order to verify that the video card is operating correctly 3 Verify that the pen and the tablet portion of your pen display are working e Press the pen tip against the display and verify that
118. yWacom co kr respectively In other countries please contact your local dealer or distributor Some parts and accessories may not be available in all regions AVAILABLE PARTS AND ACCESSORIES For a list of available parts and accessories visit the Wacom web site for your region See ordering parts and accessories Contents Index a 4 4 gt 104 CINKIQ ao or taap GLOSSARY Active area The area of the pen display where your Cintiq tools are detected Application specific settings Cintiq tool and pen display settings that have been customized for individual applications The Wacom Tablet control panel enables you to customize a tool to behave uniquely in different applications Application specific settings are in effect whenever you use the application Aspect The ratio between the vertical and horizontal dimension of the active area on the pen display Click force The amount of force you must apply to the pen tip for a click to occur Double click assist A function of the Wacom Tablet control panel that makes it easier to double click by setting the size of the double click distance Double click distance The maximum distance in screen pixels that the screen cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easier but may cause a delay in brush strokes in some graphics applications Eraser aware application A software
119. your video port Make sure to tighten any connector thumbscrews See A in the connection diagram SS For DVI operation connect the Cintiq video cable to the DVI port located on your DVI I computer video card The Cintiq video cable has a DVI D connector Cintiq can be connected to either a DVI D o GHEE o or a DVI I card n For VGA operation you will need to obtain a Wacom accessory DVI I to VGA adapter cable See ordering parts and accessories Remove the DVI D cable from Cintiq and replace it with a DVI I to VGA adapter cable VGA See cable removal and replacement Connect the adapter cable between the Cintiq and your video card If connecting to a Mac Mini DisplayPort you will need to obtain an appropriate active adapter cable such as those offered by Kanex Apple or other manufacturers Check with your local product retailer or an online outlet for availability Connect the adapter between the DVI D end of the Cintiq video cable and your Mac 4 Plug the USB connector into an available USB port on your computer or USB hub attached to your computer See B in the connection diagram 5 Connect the power adapter to Cintiq See C in the connection diagram 6 Connect the adapter power cable and plug into an AC outlet See D in the connection diagram 7 Turn on the pen display The power LED will glow orange Contents Index a 4 4 B 14 Ci nt IQ D Contents Cintiq ca

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