Call Critical Power Supplies on 0800 978 8988 for the latest
Contents
1. u Gu o0 oo oo oo oo na Du nu OD na oo Om na Da oo DLE na na nagaggaggaagaggagagagdgagagaagadgagagagagagiuuuJ 00000000000 00000000000000000000000000000 OOODOODOOOOOOOOOOOOOOOOOOOOOOOOoO000000000000000000000000000000000000000 OOODOOOODOOODOOOODOOODDOOODODOOODOOD0DODDO0 000000000 00000000000000000000 OOOODOOOOOOOOOOOOOOOOOOO0O0OO0OOOO00000000000000000000000000u0000u0u0u00uunnnn DOOOODOOODOOODOO OOOO OODODOO0 DO O0ODO00000000000000000000000000000000000 n 0 n II g n B B n n n n n Qa n 52. BRRBD BSS S568 00580008508 88008 6000000000000 000000000 000000000 0000000000000000000000000000000 QONO 2S 00000080000 028 08 BBE0b202000000000000000000000b00000000000000000 0000000000000 000000000000 ha 0 DOOOOOO00 DOO0000 00000000 0000000 00000000 00000000000 0000000000000 000000000000000000000 DOOOOOOO0 0O00000 00000000 0000000 00000000 0000000
3. E BATTERY EXTENSION IN OUT ssoo 11 12 13 L1 12 13 N N Lo ete 1 2 3 4 5 6 78910 O Q STATA 7 E 2151551515 CS TL CS Cy Q gt eloo CoO I 15 Call Critical Power Supplies on 0800 978 8988 for the latest information SETTING THE NOMINAL BATTERY CAPACITY Before installing one or more Battery Boxes configure the UPS to update the rated capacity value total Ah of batteries in the UPS external batteries Use the dedicated UPSTools configuration software available free of charge at www riello ups com to perform this operation The battery box must be installed while the UPS is switched off and disconnected from the main CAUTION The connection cables cannot be extended by the user only for versions SPM 6 SPH 8 10 10 ER After connecting the UPS to its Battery Boxes insert the fuses and turn the Battery Box battery switches to the ON position only for versions SPH 15 20 20 ER It is not possible to connect more than one UPS to a single battery box or to several Battery Boxes connected in a series 16 Call Critical Power Supplies on 0800 978 8988 for the latest information s CONNEC
4. Manual bypass for maintenance Output switch Battery expansion fuses Terminals cover backpack Tie wrap hold down Battery expansion terminals refer to related section Earthing screws Terminals for I O cable connection refer to related section Call Critical Power Supplies on 0800 978 8988 for the latest information DISPLAY PANEL VIEW IN OUT BATT LOAD TEMP FAULT LOCK SET Ooo 3 ooo Sa 19 Gm IN OUT no n gt AN ODDO 3 81 SEL button Select Battery charge indicator ON button Load level indicator STAND BY button Configuration area Regulation operation Maintenance request Mains operation Timer Battery operation Measurement display area 5 6 D 9 KD Load powered by bypass Stand by alarm 5 9 Call Critical Power Supplies on 0800 978 8988 for the latest information BATTERY BOX OPTIONAL The BATTERY BOX is an optional accessory dedicated to this range of UPSs same dimensions and aesthetic line The BATTERY BOX contains batteries which allow the operating time of the uninterruptible power supplies to be increased during extended blackouts The number of batteries contained can vary according to the type of UPS for which
5. Xe C Input switch Manual bypass for maintenance Output switch Terminals cover backpack Tie wrap hold down Earthing screws Terminals for I O cable connection refer to related section REAR 4 Call Critical Power Supplies on 0800 978 8988 for the latest information VIEW SPH 15 20 20 ER With backpack 5 Ly Ego Q 0 5232 communication port and contacts USB communication port Intelligent Slot Parallel port optional Cooling fans Energy Share socket Energy Share Fuse Input switch 0009000000 Without backpack e e e fe e e o o o o o o
6. USB communication port Input switch RS232 communication port and contacts Manual bypass for maintenance Intelligent Slot Output switch Cooling fans Terminals cover backpack Parallel port optional Tie wrap hold down Battery expansion connector Earthing screws Terminals for I O cable connection refer to related Energy Share socket section O Energy Share Fuse 0o Call Critical Power Supplies on 0800 978 8988 for the latest information REAR VIEW SPH 8 10 10 ER With backpack USB communication port RS232 communication port and contacts Intelligent Slot Cooling fans Parallel port optional Battery expansion connector Energy Share socket Energy Share Fuse 0o O Without backpack
7. 1 12 L3 N L REMOTE R E P O IN BYPASS olololo OD OD _ 3 Tighten the terminals well close the back pack and secure it with the screws taken out earlier A WARNING LABEL MUST BE PUT ON ALL MAINS POWER DISCONNECTING SWITCHES INSTALLED REMOTE FROM THE AREA OF THE UPS IN ORDER TO ALERT ALL SERVICE OPERATORS THAT THE CIRCUIT IS CONNECTED TO A UPS THE LABEL MUST BEAR THE FOLLOWING WORDING ISOLATE THE UPS BEFORE WORKING ON THIS CIRCUIT 20 Call Critical Power Supplies on 0800 978 8988 for the latest information REMOTE CONTROL TERMINAL BLOCK REMOTE BYPASS FOR MAINTENANCE To be able to control the remote maintenance By Pass externally follow points 1 2 and 3 described above Then proceed as follows 1 Use a 2x0 75mm cable to make the connection with the remote bypass terminals 2 Connect the two cable leads to terminals 5 and 6 For version SPM 6 7 and 8 For version SPH 8 10 10 ER 15 20 20 ER to properly control the remote By pass externally SPM 6 SPH 8 10 10 ER 15 20 20 ER BBEE BBEE PPPP PPPP ssoo 5500 N L N 1L E 4 5678 is 6 78910 FS
8. Temperature of the Residual battery autonomy ce electronics cooling min 22 system inside the UPS Ee Fault Alarm the Lock the ri i corresponding code is fs corresponding code is displayed LIL displayed values shown in the images in the table are purely as an indication 0 FAULT LOCK codes can only be displayed if they are active presence of a fault alarm or a lock 25 Call Critical Power Supplies on 0800 978 8988 for the latest information THREE PHASE CONNECTION Some examples are shown below GRAPHIC EXAMPLE DESCRIPTION GRAPHIC EXAMPLE DESCRIPTION IN 7 71 m V E BATT ENIMS mS NUN Voltage phase 12 Percentage of battery in ge p Li L Du 7 IN BATT 2271 21g Eti EET eines Voltage phase 22 pM Battery voltage e IN BATT DL HB lI IIL or IN BATT p Voltage phase 3 Battery voltage IN BATT 1112 Lc PH3 Dc OUT LOAD os 5 Percentage of the cou V UPS output voltage 15 applied load OUT LOAD IE run 31171 Current absorbed by the Sut Output voltage frequency ii A Residual battery back up Fr 25 cooling system for the JJ min a UPS internal electronics Fault Alarm the EUM doutes Lock the LI corresponding code is
9. eI Ol O Ol O 1 11U REMOTE R E P O OUT BYPASS OUT BYPASS d 3 Tighten the terminals well close the back pack and secure it with the screws taken out earlier Note The Remote Bypass function can be used with the UPS in both the single phase and three phase configuration 21 Call Critical Power Supplies on 0800 978 8988 for the latest information R E P O The terminal block on the back of the UPS also implements the R E P O Remote Emergency Power Off function that can be used to shut off the UPS remotely in case of an emergency The UPS is provided by the manufacturer with the REPO terminals short circuited For installation remove the short circuit and connect to the device s normally closed contact In case of an emergency if the stop device is used the REPO control is opened and the UPS goes into stand by mode and the load is completely disconnected Attention before restarting the UPS reset the stop device The circuitry of the remote control terminal board is self powered with SELV circuits Therefore an external voltage supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the remote control terminal board are made through a cable which guarantees a double insulation connection If you would like to bring the R E P O control outside unscrew the two screws securing the lower part of the backpack and remove it as indicated in the section
10. Connections Then proceed as follows 1 Use a 2x0 75mm cable to make the connection with the R E P O terminals 2 Connect the two wires of the cable to terminals 7 and 8 for version SPM 6 9 and 10 for versions SPH 8 10 10 ER 15 20 20 ER so as to be able to remotely shut off the UPS SPM 6 SPH 8 10 10 ER 15 20 20 ER BBEE BBEE PPPP PPPP SSOO 5500 N L eoe xb N L 4 567 8 6 7 8 910 L REMOTE R E P O REMOTE R E P O BYPASS BYPASS 3 Tighten the terminals well close the back pack and secure it with the screws taken out earlier 22 Call Critical Power Supplies on 0800 978 8988 for the latest information PSE 0 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1 Check that there is a protection device against overcurrents and short circuits in the system upstream from the UPS The recommended protection value is 63A For versions SPM 6 SPH 8 10 10 ER and 125A For versions SPH 15 20 20 ER with a B or C trip curve 2 Close the magnetothermic switch located upstream of the UPS 3 Press Close the input and output switches and insert the battery fuses if any located on the back of the UPS s backpack 4 After a few moments the UPS will switch on the display will light up there will be a
11. ol ol olo P OOOO 0 L1 N L REMOTE R E P O BYPASS C 6 Tighten the terminals well close the back pack and secure it with the screws taken out earlier 18 Call Critical Power Supplies on 0800 978 8988 for the latest information e COMBINED VERSION SINGLE PHASE CONNECTION 4 SINGLE PHASE CONNECTION SPH 8 10 10 ER use 3 cables of cross section 10 mm EARTH N and L for the input and 3 cables of cross section 10 mm for the output EARTH N and L SINGLE PHASE CONNECTION SPH 15 use 3 cables of cross section 16 mm EARTH N and L for the input and 3 cables of cross section 16 mm for the Output EARTH N and L SINGLE PHASE CONNECTION SPH 20 20 ER use 3 cables of cross section 25 mm EARTH N and L for the input and 3 cables of cross section 25 mm for the output EARTH N and L 5 Short circuit the input terminals 1 2 and 3 with the jumper provided in the accessories kit Connect the wires to the respective terminals following exactly the instructions below Input line Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 4 d Connect the live wire to terminal 1 Output line a Connect the earth wire to screw B b Connect
12. umnuunmnugmaugugmumunuunmuunugmuugmunmunmngmungunugmaugunmunungungunugnugmgunngunugunugnugugmgguuuggagngunugda iinunagaguagagggdgggugggggauaggggggagagggaggaggggggaggggggaggggggagggggagagguggug isplay D 2 Multipurpose buttons 3 Wheels front wheels swivel and can be locked fixed rear wheels Call Critical Power Supplies on 0800 978 8988 for the latest information REAR VIEW SPM 6 With backpack Without backpack o o o o p o o le o z TO o a o 79 a o Oo 00 ommm000000 BBgBLDEBBBaLI BEBBEBDBBBDBBL OOOOdOo0000 OOOOOO0000 BBEBDBBEBBHLD 895 0 Eo HL o o o 0 o 18 f Lf Lf Y i 16
13. Single phase Only for versions SPH 8 10 10 ER 15 20 20 ER For further information about mains connections please refer Call Critical Power Supplies on 0800 978 8988 for the latest information COMMUNICATION PORTS On the back of the UPS see UPS Views the following communication ports are present e RS232 connector e USB connector e Expansion slot for additional communication cards RS232 CONNECTOR Programmable output default UPS in lock Hu Opto isolated contact max 30Vdc 35mA RXD These contacts can be associated with other events using Programmable input the software provided default disabled GND Opto isolated command 5 15Vdc These contacts can be associated with other events using the software provided Power supply DC Imax 20mA Programmable input default disabled For further information about interfacing with the UPS refer to Programmable output the manual provided default low battery pre alarm Programmable output default battery operation COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples e Second RS232 and USB port e Serial duplicator e Ethernet network card with TCP IP HTTP and SNMP protocols e JBUS
14. the BATTERY BOX is intended It is therefore necessary to take great care to ensure that the battery voltage of the BATTERY BOX is the same as the voltage permitted by the UPS It is possible to connect further BATTERY BOXES in order to create a chain suitable for achieving any autonomy time without mains power REAR VIEW D Battery expansion connector 2 Screw for earth connection 3 Wheels front wheels swivel and can be locked fixed rear wheels 11 Call Critical Power Supplies on 0800 978 8988 for the latest information INSTALLATION REMOVING THE UPS OR THE BATTERY BOX FROM THE PALLET Cut the straps and carefully remove the cardboard box by sliding it upwards 4 Remove the accessory box the wooden slide and the top polystyrene foam corner pieces Remove the bottom polystyrene corner pieces by rotating them as shown in the figure Open the protective bag and pull it all the way down Put the previously removed slide on the back part of the pallet see figure Make sure that the slide rests firmly against the pallet so it remains in place during unloading operations Push the UPS from the front and exercise extreme caution when sliding it off 4 the pallet Ae NOTE All parts of the packaging should be kept for future use 12 Call C
15. 16 mm EARTH N L1 for the input N B L1 and N are of greater cross section because in bypass operation they have to carry all of the input current For the output use 3 cables of cross section 16 mm EARTH N and L THREE PHASE CONNECTION SPH 20 Use 2 cables of cross section 6 mm L2 and L3 and 3 of cross section 25 mm EARTH N L1 for the input N B L1 and N are of greater cross section because in bypass operation they have to carry all of the input current For the output use 3 cables of cross section 25 mm EARTH N and L 2 Connect the wires to the respective terminals following exactly the instructions below Input line a Ensure that the upstream magneto thermal switch is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 4 d Connect the wires of the phases to terminals 1 2 and 3 for L1 use red wire Output line a Connect the earth wire to screw B b Connect the neutral wire to terminal 5 c Connect the live wire to terminal 6 Remote By pass Ensure that a jumper is connected on terminals 7 and 8 this is necessary for correct operation of the UPS R E P O Ensure that a jumper is connected on terminals 9 and 10 this is necessary for correct operation of the UPS IN OUT L1 L2 L3 N OUD 0 TW ovum toum N A a o o A Q Oo Of of Of of Q
16. MODBUS protocol converter card e PROFIBUS protocol converter card e Card with relay isolated contacts C To check whether further accessories are available consult the website www riello ups com 32 Call Critical Power Supplies on 0800 978 8988 for the latest information TROUBLESHOOTING Irregular UPS operation is most likely not an indication of a fault but due to simple problems or distraction It is therefore advisable to consult the table below carefully as it summarises information which is useful for solving the most common problems PROBLEM POSSIBLE CAUSE SOLUTION INPUT SWITCH OPEN Close the input switch located on the back of the UPS MAIN GABLE Check that the power cable is connected correctly THE DISPLAY DOES NOT LIGHT UP NO MAINS VOLTAGE Check that the power reaches the socket where the UPS BLACKOUT is connected try it with a table lamp for example Reset the thermal protection CAUTION Check that there is no output overload to the UPS THE UPS IS IN STAND BY Press the ON button on the front panel to power the MODE loads THE DISPLAY IS ON BUT THE STAND BY OFF MODE It is necessary to change mode UPSTREAM THERMAL PROTECTION TRIP THE LOAD IS NOT IS SELECTED The STAND BY OFF emergency power supply mode POWERED in fact only powers the loads in the event of a blackout NO TO THE Check the connection to the load THE INPUT VOLTAGE IS OUTSIDE THE PERMITTED TOLERANCE RANGE FO
17. beep and the A icon will start to flash The UPS is in stand by mode meaning that it is only consuming a small amount of power The microcontroller is powered which supervises the self diagnoses the batteries are charging everything is ready for UPS activation Battery operation is also in stand by mode provided that the timer is active 5 Check which operating mode is set on the display and if necessary see the Configuring operating modes paragraph to set the required mode For advanced UPS configurations execute the software UPSTools which can be downloaded from the web site www riello ups com SWITCHING ON FROM THE MAINS 1 Press the ON button for 1 second After pressing it all the icons on the display light up for 1 second and the UPS beeps 1 Switch on the equipment connected to the UPS When switching on for the first time only after 30 seconds check that the UPS is operating correctly 1 Simulate a blackout by disconnecting power to the UPS 2 The load must continue to be powered the icon on the display must light up and there must be a beep every 4 seconds 3 When power is reconnected the UPS must go back to operating from the mains SWITCHING ON FROM THE BATTERY 1 Hold down the ON button for at least 5 seconds All the icons on the display light up for 1 second 2 Switch on the equipment connected to the UPS SWITCHING OFF THE UPS In order to switch off the UPS hold down the STBY butt
18. environmental management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identify the type of material of which the packaging is made in the table below Dispose of all material in compliance with applicable standards in the country in which the product is used DESCRIPTION MATERIAL Box Cardboard Packaging corner Expanded polystyrene Protective bag Polythene Accessories bag Polythene Pallet Wood expanded polystyrene Slide Wood 8 DISPOSING OF THE PRODUCT The UPS and the Battery Box contain electronic cards and batteries which are considered TOXIC and HAZARDOUS waste When the product reaches the end of its operating life dispose of it in accordance with applicable local legislation Disposing of the product correctly contributes to respecting the environment and personal health The reproduction of any part of this manual in whole or in part is forbidden without the prior consent of the manufacturer In order to make improvements the manufacturer reserves the right to modify the product described at any moment and without notice 2 Call Critical Power Supplies on 0800 978 8988 for the
19. the neutral wire to terminal 5 c Connect the live wire to terminal 6 Remote By pass Ensure that a jumper is connected on terminals 7 and 8 this is necessary for correct operation of the UPS R E P O Ensure that a jumper is connected on terminals 9 and 10 this is necessary for correct operation of the UPS IN OUT JUMPER L1 L2 L3 N N L MW TW oum O Tm e e ololololo Q N N L REMOTE R E P O N 0 BYPASS ce NC 6 Tighten the terminals well close the back pack and secure it with the screws taken out earlier 7 Configure the single phase configuration using the configuration software see paragraph Configuration software 19 Call Critical Power Supplies on 0800 978 8988 for the latest information THREE PHASE CONNECTION THREE PHASE CONNECTION SPH 8 10 10 ER Use 2 cables of cross section 4 mm L2 and L3 and 3 with cross section 10 mm EARTH N L1 for the input N B L1 and N are of greater cross section because in bypass operation they have to carry all of the input current For the output use 3 cables of cross section 10 mm EARTH N and L THREE PHASE CONNECTION SPH 15 Use 2 cables of cross section 4 mm L2 and L3 and 3 of cross section
20. 0 00000000000 00000 0000000000000000000n0 DOOOOOOO0 0O00000 00000000 0000000 OO 000000 00000000000 0000000000000 000000000000000000000 DOOOOOOO0 0OOO000 00000000 0000000 0000000000 000000000 aaan DOO OOO 000 0000000 00 0000000000000 0000000000 0000000000000 000000000 0000000000000000000on DOO OOO 000 0000000 00000000 0000000 0000000 000000000 00000000000 00000 00000000000000000000n DOO OOO 000 0000000 00 0000000000000 0000000000 0000000000000 000000000 0000000000000000000on DOO OOO 000 0000000 00 0000000000000 0000000000 0000000000000 000000000 0000000000000000000Rn DOOOO 0000 0000000 00 0000000000000 0000000 000000000000 0000000000000 0000000000000000000on DOO OOO 000 0000000 00 0000000000000 0000000000 000000 00000000000 00000 0000000000000000000gn DOO OOO 000 0000000 00 0000000000000 0000000000 0000000000000 000000000 00000000000000000000n DOO OOO 000 0000000 00 0000000000000 0000000000 000000000000 0000000000 0000000000000000000an DOO CO D0D 0000000 0000000000 0000000000000 000000000000 0000000000000 00000000000000000000n IO DOOD O00 0000000000000 000000000000 0000000000000 00000 0000000000000 0000000000000000o00 0 0 PACS 222 unen ggnHgngangns p HEBHEHEHHHEBEEBEBHERBEHERBHERH DOO OOO 0000000000 00 0000000000000 Co 000000 00000000 0000000 000000000 0000000000000000000gn
21. 3 in 1 steps 10 in 1 steps For configurations of the Fout 50 60Hz or if the sync is disabled with the input the UPS downgrades the output power 30 Call Critical Power Supplies on 0800 978 8988 for the latest information FUNCTION DESCRIPTION Select the auxiliary socket operating mode EnergyShare Selects the permitted voltage range for switching to the bypass Bypass voltage thresholds Selects the permitted voltage range for operation in ECO mode Bypass voltage threshold for ECO Intervention Selects the intervention sensitivity for sensitivity during operation ECO in ECO mode Waiting time for automatic Switching back after mains power returns Power on delay Selects the function associated with the RS232 connector Remote power on off function Input configuration three phase Single phase Selects the Input mains type to the relative chapter Connections DEFAULT Always connected Normal Disabled Three phase 31 POSSIBLE CONFIGURATIONS Always connected Disconnection after no seconds of battery operation Disconnection after no seconds of the battery discharge pre alarm signal see UPStools manual 180 200 in 1V steps 250 264 in 1V steps 180 220 in 1V steps 240 264 in 1V steps Low Normal High Disabled 1 255 sec in 1 sec steps Disabled Remote ON Remote OFF Remote ON OFF Three phase
22. Call Critical Power Supplies on 0800 978 8988 for the latest information gt E a SENTINELPOWER RIELLO ELETTRONICA W rielloss Call Critical Power Supplies on 0800 978 8988 for the latest information INTRODUCTION Congratulations on purchasing a UPS Sentinel Power Green product and welcome to Riello UPS To use the support service offered by Riello UPS visit the site www riello ups com The company is highly specialised in the development and production of uninterruptible power supplies UPSs The UPSs in this series are high quality products carefully designed and manufactured in order to ensure the highest levels of performance This device can be installed by anyone on the condition that he she has READ THE USER AND SAFETY MANUAL CAREFULLY The UPS and the Battery Box internally generate DANGEROUS electrical voltages All maintenance operations must be carried out SOLELY by qualified operators This manual contains detailed instructions for using and installing the UPS and the Battery box For information on how to use and maximise the performance of your device please retain this manual and read it carefully before operating the device ENVIRONMENTAL PROTECTION In the development of its products the company devotes abundant resources to analysing the environmental aspects All our products pursue the objectives defined in the
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24. PTIONAL The SENTINEL POWER GREEN range makes it possible to connect up to 2 UPS units in parallel each with its own battery allowing redundancy in case of malfunction of one of the two UPS units or to double the power supplied by the UPS system This function is enabled through a designated kit which is available as an option The Parallel Kit contains 2 cards to insert in the designated slots Parallel port see section PRESENTATION and 2 parallel wires to connect to the card ports For further information on this function refer to the Parallel Kit manual or visit www riello ups com 28 Call Critical Power Supplies on 0800 978 8988 for the latest information SOFTWARE RS232 USB MONITORING AND CONTROL SOFTWARE The PowerShield software guarantees effective intuitive UPS management displaying all the most important information such as input voltage applied load battery capacity It is also able to perform shutdown operations and send e mails text messages and network messages automatically when certain events selected by the user occur INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Download the software from the web site www riello ups com selecting the specific operating system 3 Follow the installation program instructions 4 For more detailed information please read t
25. R THE UPS IS OPERATING MAINS OPERATION FROM THE BATTERY DESPITE THE PRESENCE OF MAINS VOLTAGE UPSTREAM THERMAL PROTECTION TRIP Problem with the mains Wait until the input mains voltage returns within the tolerance range The UPS will automatically return to mains operation Reset the thermal protection CAUTION Check that there is no output overload to the UPS THE DISPLAY SHOWS Switch off and disconnect the UPS from the power THE FOLLOW CODE F10 INPUT FUSE FAULTY supply and contact the support centre 33 Call Critical Power Supplies on 0800 978 8988 for the latest information PROBLEM THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES 54 F50 F51 F52 F53 L50 L51 L52 L53 THE DISPLAY SHOWS THE FOLLOW CODE A62 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F20 F21 F22 F40 F43 F96 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F04 L04 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F53 L53 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F31 F33 F60 L20 L21 L22 L23 L24 L40 L41 L42 L43 L96 THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES C01 C02 C03 C05 C05 THE DISPLAY SHOWS C02 ATTENTION by pass POSSIBLE CAUSE THE LOAD APPLIED TO THE UPS IS TOO HIGH BATTERIES MISSING OR BATTERY BOX MI
26. REEN uses ON LINE double conversion technology resulting in the highest levels of reliability and maximum protection for critical loads such as servers IT applications and Voice Data Only for versions SPM 6 SPH 8 10 and 10 ER it is possible to use one or more autonomy expansion units known as BATTERY BOXES optional accessories with the same dimensions and aesthetic line as the UPS alongside it The ER model UPSs fitted with upgraded battery chargers are the solution for Business Continuity applications which require long battery powered operating times For these versions the batteries are housed in separate cabinets which are designed to contain large high capacity batteries Call Critical Power Supplies on 0800 978 8988 for the latest information UPS ViEWS FRONT VIEW ALL MODELS pooo00000000000000000 HUHHHHHEBHHHHHEHHHHHHI JgIHBBBBBBRODBEBHBSBELB BUBBIEBUBLIUu DBBBBEBBBEDBEBSEBSBEBEBBSSEEHBBED Dim oom DOOODOOOO0D000000000000000 0 5 0 5 5 0 2 Qa oo00000u000000000880000000r0000088000000000r008800000000000
27. SSING OR NOT CONNECTED THE UPS IS MALFUNCTIONING IT WILL PROBABLY LOCK SOON THE TEMPERATURE OF THE DISSIPATORS INSIDE THE UPS IS TOO HIGH THERE IS A FAULT ON ONE OR MORE OF THE UTILITIES POWERED BY THE UPS THE UPS IS MALFUNCTIONING A REMOTE COMMAND IS ACTIVE THE MANUAL BYPASS FUNCTION IS ACTIVE For more information visit www riello ups com 34 SOLUTION Reduce the load to within the threshold of 100 or user threshold in the case of code A54 If the display shows a lock remove the load and switch the UPS off and back on again On the versions with an additional battery charger in place of the batteries check that the Battery Box is inserted and connected to the UPS correctly If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again call the support centre Check that the temperature of the environment in which the UPS is located does not exceed 40 C Disconnect all the utilities switch the UPS off and back on again reconnect the utilities one at a time to identify which one is faulty If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again call the support centre If unwanted check the status of the command inputs on any optional contact card To take the UPS out of the manual bypass function press the ON and SEL keys at the same time and hold them down for at least 4 seconds
28. TIONS INSTALLATION MUST ONLY BE PERFORMED BY QUALIFIED PERSONNEL THE FIRST CONNECTION TO PERFORM IS THAT OF THE PROTECTIVE CONDUCTOR EARTH CABLE WHICH MUST BE CONNECTED TO THE SCREW MARKED THE UPS MUST NEVER BE MADE OPERATE WITHOUT A CONNECTION TO THE EARTHING SYSTEM Warning providing it complies with the neutral N and phase F indications for plugs and sockets the UPS when inserted in an installation does not alter the existing neutral arrangements The resistance on the neutral connection must be less than 0 1 ohm A differential switch upstream will also be triggered for a fault occurring downstream of the UPS In calculating reactivity of this switch account must be taken of the leakage current of the UPS approx 2 mA plus that of the load which come together on the UPS s earth conductor Single phase Type B or Type A Three phase Type B The neutral arrangements are altered only if there is also an isolating transformer or when the UPS operates with a neutral that is disconnected upstream In any case avoid connecting the output neutral with the input neutral or to the earth as this could damage the UPS To make the mains power and load connections follow the instructions below 1 Install a magneto thermal switch 63A for versions SPM 6 SPH 8 10 10 ER 125A for versions SPH 15 20 20 ER with intervention curve B or C upstream of the machine 4 poles for three phase versions 2 poles for single p
29. Z corresponding code is l displayed displayed The values shown in the images in the table are purely indicative 2 Alternative indication Phase No Voltage 3 The FAULT LOCK codes can only be displayed if they are active i e if there is a fault alarm or a lock 2 Alternating indication Battery branch no Voltage for versions SPH 15 20 20 ER Steady indication total battery voltage for versions SPM 6 SPH 8 10 10 ER 26 Call Critical Power Supplies on 0800 978 8988 for the latest information CONFIGURING THE OPERATING MODE The area of the display shown in the figure displays the active operating ECO mode and allows the user to choose other modes directly from the display panel SMART MODE 8 HOW TO PROCEED e access the configuration area hold down the SEL button for at least 3 seconds e SEL icon on the top right hand side of the display lights up e change the mode press the ON button e confirm the mode chosen hold down the SEL button for at least 3 seconds POSSIBLE SETTINGS The UPS is designed to be configured in various operating modes e ON LINE is the mode with the greatest load protection and the best quality of the output waveform e is the mode with which the UPS consumes the least power so is therefore the most efficient e SMART ACTIVE in this mode the UPS decides whether to opera
30. dapt the UPS to individual requirements It is possible to perform these operations using the Upstools software FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS Selects the nominal output Output frequency frequency Selects the nominal output Output voltage voltage Selects one of the 4 Operatingimode different operating modes Selects the mode of use of Bypass operation he bypass line Automatic UPS power off in battery operation mode if the charge is lower than 5 Power off due to minimum charge Autonomy limit ao battery operation Estimated autonomy time remaining for the battery low warning Battery low warning Interval of time for the automatic battery test Maximum charge Selects the user overcharge alarm threshold Selects the permitted range for the input frequency for switching to the bypass and for the synchronisation of the output Input frequency tolerance range ON LINE Disabled Disabled 40 hours Disabled e 50 Hz e 60 Hz e Auto automatic learning of the input frequency 220 240 in 1V steps e ONLINE e ECO SMART ACTIVE e STAND BY OFF MODE 1 e Normal e Disabled with input output synchronisation e Disabled without input output synchronisation e Enabled e Disabled e Disabled complete battery discharge e 1 65000 sec in 1 sec steps 1 255 min in 1 min steps e Disabled e 1 1000 h in 1 hour steps e Disabled e 0 10
31. hase versions i b 2 The connection terminals to use for the input and output lines are located in the backpack Unscrew the two screws used to secure the lower part of the backpack located on the sides one on each side see figure lw Um i E 3 Liftthe back pack off see figure to the side is ll dm J 17 Call Critical Power Supplies on 0800 978 8988 for the latest information SINGLE PHASE VERSION 4 SINGLE PHASE CONNECTION SPM 6 use 3 cables with cross section 6 mm EARTH N and L for the input and 3 cables with cross section 6 mm for the output EARTH N and L 5 Connect the wires to the relative terminals following exactly the instructions given below Input line a Make sure that the magneto thermal switch upstream is open b Connect the earth wire to screw A c Connect the neutral wire to terminal 2 d Connect the live wire to terminal 1 Output line a Connect the earth wire to screw B b Connect the neutral wire to terminal 3 c Connect the live wire to terminal 4 Remote By pass a Make sure that a jumper is connected between terminals 5 and 6 needed for proper operation of the UPS R E P O a Make sure that a jumper is connected between terminals 7 and 8 needed for proper operation of the UPS IN OUT o 0 00 O N e A N O
32. he user manual which can be downloaded from www riello ups com CONFIGURATION SOFTWARE The UPSTools software allows the configuration and full display of the status of the UPS via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Follow the installation instructions shown within the software manual which can be located in the UPSTools directory or downloaded from the web site www riello ups com CAUTION If the RS232 communication port is used it is not possible to communicate with the USB port and vice versa It is advisable to use a cable which is shorter than 3 metres for communication with the UPS To obtain additional communication ports with different functions independent from the standard USB and RS232 ports on the UPS various accessories are available which can be inserted into the communication card slot To check whether new more up to date software versions are available and for more information about the accessories available consult the website www riello ups com 29 Call Critical Power Supplies on 0800 978 8988 for the latest information UPS CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best a
33. itical Power Supplies on 0800 978 8988 for the latest information TECHNICAL DATA SPH 10 SPH 20 INPUT Nominal voltage Vac 220 230 240 220 230 240 380 400 415 Maximum operating voltage Vac 30 300 520 Nominal TM 50 60 Nominal frequency __ 45 15 89 30 Nominal current m 36 13 46 19 ER 67 23 90 30 5 ER BATTERY Recharge time standard versions h lt 4h for 80 of the load Expandability and nominal 240 voltage of the Battery Box 180 0 240 240Vdc Charging current for ER versions only Not applicable 8A Not applicable 8A 8A OUTPUT 4 Selectable _ Nominal voltage Vac 220 230 240 Selectable 220 230 240 380 400 415 Frequency Hz Selectable 50 60 or auto sensing Nominal power Im 6000 8000 10000 15000 20000 Nominal power ee line available activates the bypass after 2 seconds Overload 100 lt load lt 110 locks after 120 seconds Bypass line not available locks after 60 seconds Bypass line available activates the bypass after 2 second Overload 110 lt load lt 150 locks after 4 seconds Bypass line not available locks after 4 seconds Bypass line available activates the bypass instantly Overload load gt 150 locks after 1 second Bypass line not available locks after 0 5 seconds OTHER Ambient temperature 0 40 Humidity 90 without condensation excessively low batteries o
34. latest information 5 PRESENTATION 5 UPS VIEWS 6 FRONT VIEW ALL MODELS 6 REAR VIEW SPM 6 7 REAR VIEW SPH 8 10 10 ER 8 REAR VIEW SPH 15 20 20 ER 9 DISPLAY PANEL VIEW 10 BATTERY Box OPTIONAL 11 REAR VIEW 11 INSTALLATION 12 REMOVING THE UPS OR THE BATTERY BOX FROM THE PALLET 12 INITIAL CONTENT CHECK 13 INSTALLATION ENVIRONMENT 14 BATTERY BOX INSTALLATION 14 VERSIONS SPM 6 SPH 8 10 10ER 14 VERSIONS SPH 15 20 20 ER 15 SETTING THE NOMINAL BATTERY CAPACITY 16 CONNECTIONS 17 SINGLE PHASE VERSION 18 COMBINED VERSION 19 SINGLE PHASE CONNECTION 19 THREE PHASE CONNECTION 20 REMOTE CONTROL TERMINAL BLOCK 21 REMOTE BYPASS FOR MAINTENANCE 21 R E P O 22 USE 23 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 23 SWITCHING ON FROM THE MAINS 23 SWITCHING ON FROM THE BATTERY 23 SWITCHING OFF THE UPS 23 DISPLAY PANEL MESSAGES 24 UPS STATUS MESSAGES 24 MEASUREMENT DISPLAY AREA 25 Call Critical Power Supplies on 0800 978 8988 for the latest information CONFIGURING THE OPERATING MODE POSSIBLE SETTINGS ADDITIONAL FUNCTIONS SOFTWARE MONITORING AND CONTROL SOFTWARE CONFIGURATION SOFTWARE UPS CONFIGURATION COMMUNICATION PORTS RS232 CONNECTOR COMMUNICATION SLOT TROUBLESHOOTING ALARM CODES FAULT LOCK TECHNICAL DATA 27 27 27 29 29 29 30 32 32 32 33 35 35 37 38 Call Critical Power Supplies on 0800 978 8988 for the latest information PRESENTATION SENTINEL POWER G
35. nnect any Battery Boxes in a cascade as shown in the figure below EES EE EEE D o MP e gt E 14 Call Critical Power Supplies on 0800 978 8988 for the latest information VERSIONS SPH 15 20 20 ER The terminals to use for connecting the external batteries are located in the backpack Unscrew the two screws used to secure the lower part of the backpack located on the sides one on each side see figure rg m Po w P Js 1 Lift the back pack off see figure to the side uus E 1 CONNECTION Use 3 cables with 25 mm section N and 2 Connect the wires to the relative terminals following exactly the instructions given below a Make sure that the isolator of the external battery box is open b Connect the positive branch wire to terminal 11 c Connect the neutral wire to terminal 12 d Connect the negative branch wire to terminal 13
36. on for at least 2 seconds The UPS goes back to stand by mode and the 3 icon starts to flash 1 If mains power is present to switch off the UPS completely open the input isolator and the UPS will shut down after 14 seconds 2 During battery mode operation with the timer not set the UPS automatically switches off after 30 seconds If on the contrary the timer is set press and hold down the STBY key for at least 5 seconds to turn off the UPS For complete shutdown open the input switch 23 Call Critical Power Supplies on 0800 978 8988 for the latest information DISPLAY PANEL MESSAGES This chapter describes in detail the various information that can be displayed on the LCD UPS STATUS MESSAGES ICON STATUS DESCRIPTION Indicates a fault Flashing The UPS is in stand by mode Indicates regular operation Fixed The UPS is operating from the mains The UPS is operating from the mains but the output voltage is not Flashing synchronised with the mains voltage The UPS is operating from the battery In this condition the UPS emits Fixed uis an acoustic signal beep at regular 4 second intervals Low battery pre alarm Indicates that battery autonomy is coming to an Flashing end In this condition the UPS emits a beep at regular 1 second intervals Indicates that the loads connected to the UPS are powered by the bypass Indicates the estimated percentage charge of the batteries Indicates the percen
37. or open the manual bypass isolator on the back of the UPS The UPS in case of a permanent failure will be not able to supply the load To ensure total protection of your equipment we suggest you install an ATS device Automatic Transfer Switch or an external automatic Call Critical Power Supplies on 0800 978 8988 for the latest information i ALARM CODES Using a sophisticated self diagnosis system the UPS is able to check its own status and any anomalies and or faults which may occur during normal operation and display them on the display panel If there is a problem the UPS signals the event by showing the code and the type of active alarm on the display FAULT and or LOCK FAULT FAULT alerts can be divided into three categories gt Anomalies these are minor problems which do not cause the lock of the UPS but reduce performance or prevent certain functions from being used nd a Ais A0 Asp Oued eade WO Load percentage greater han me user veshoset 1 A62 Barer missing or Battery Box missing ornotcomected Ag Ago Status o deren UPS bateries pare UPS configuration Agi seus oraren UPS inputs paralel UPS confguration aos UPS operation modes paralel UPS confguraton UPS sizes paralel UPS UPSoperaton mode not set as nineorCVCF paralel UPS configura
38. ritical Power Supplies on 0800 978 8988 for the latest information FH INITIAL CONTENT CHECK After opening the packaging it is first necessary to check the contents RS232 cable The package must contain UPS USB cable ys E XS User manual Safety manual Slide 13 Call Critical Power Supplies on 0800 978 8988 for the latest information INSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated clean environments which are sheltered from bad weather The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table The ambient temperature whilst the UPS is in operation must remain between 0 40 C and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air The recommended operating temperature for the UPS and the batteries is between 20 and 25 C The actual operating life of the batteries is 5 years on average with an operating temperature of 20 C If the operating temperature reaches 30 C the operating life is halved BATTERY BOX INSTALLATION CAUTION CHECK THAT THE BATTERY BOX VOLTAGE IS THE SAME AS THE VOLTAGE PERMITTED BY THE UPS CHECK THE RATING ON THE BACK OF THE DEVICE VERSIONS SPM 6 SPH 8 10 10 ER It is possible to connect more than one Battery Box in order to achieve any level of autonomy without mains power Co
39. tage of charge applied to the UPS compared with Dynamic the nominal value Flashing Maintenance is required Contact the support centre Fixed Indicates that the timer is active programmed switch on and switch off 2 The timer can activated deactivated using the software provided Flashing 1 minute until the UPS switches back on or 3 minutes until it switches off 24 Call Critical Power Supplies on 0800 978 8988 for the latest information MEASUREMENT DISPLAY AREA It is possible to display the most important measurements regarding the UPS in sequence on the display When the UPS is switched on the display shows the main voltage value To display a different measurement press the SEL button repeatedly until the desired measurement appears In the event of a fault alarm FAULT or a lock LOCK the display will automatically show the type and code of the corresponding alarm SINGLE PHASE CONNECTION Some examples are shown below GRAPHIC EXAMPLE DESCRIPTION GRAPHIC EXAMPLE DESCRIPTION IN BATT B h 17171 2 attery charge cc Mains voltage BL IN BATT uag F Mains frequency J V Total battery voltage e c 2 d lam OUT LOAD JJf1 UPS output voltage Applied load percentage OUT LOAD j 1171 Current absorbed by the Sut Output voltage frequency iL A load
40. tched on the load is disconnected in the event of a mains blackout If the input mains deviates from the established tolerances the UPS automatically switches to Stdby mode and disconnects the load To force the UPS in manual bypass mode press the ON and SEL key at the same time and hold down for at least 5 seconds or close the manual bypass isolator on the back of the UPS The code C05 appears on the display To return to the normal operation mode press the ON and SEL keys again for at least 4 sec 27 Call Critical Power Supplies on 0800 978 8988 for the latest information PROGRAMMABLE AUXILIARY SOCKET EnergyShare The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in certain operating conditions The events that determine automatic disconnection of the EnergyShare sockets can be selected by the user through the UPSTools configuration software For example it is possible to select disconnection after a certain period of battery operation or when the pre alarm threshold for battery discharge has been reached or when an overloading event occurs By default the Energyshare sockets are not configured and therefore function as other outlets The EnergyShare function is associated with an icon on the display whose meaning is explained in the paragraph entitled Display panel indications Note The maximum output current of EnergyShare sockets is 10A PARALLEL OPERATION MODE O
41. te in ON LINE or ECO mode according to a statistic about the quality of the mains power e STAND BY OFF Mode 1 the UPS operates as an emergency power supply If mains power is present the load is not powered however should the mains supply fail the load is powered by the UPS The effective value rms of the output frequency and voltage is constantly controlled by the microprocessor independently from the waveform of the mains voltage maintaining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this condition the UPS cannot use the bypass In order to optimise performance in ECO mode the load is normally powered by the bypass If the mains goes out of the permitted tolerance range the UPS switches to ON LINE operation If the mains returns within the permitted tolerance range for at least five minutes the UPS goes back to powering the load from the bypass ADDITIONAL FUNCTIONS MANUAL BYPASS Using the Manual Bypass feature the UPS can be switched to bypass In this condition the load is powered directly by the input mains any disruption in the mains directly affects the load CAUTION BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF OPERATIONS ENSURE THAT THE UPS S INPUT AND OUTPUT FREQUENCY COINCIDE AND THAT THE UPS IS NOT OPERATING FROM THE BATTERY Attention even when the UPS is swi
42. tor 35 Call Critical Power Supplies on 0800 978 8988 for the latest information Alarms these are more critical problems than anomalies because if they persist they could cause the UPS to lock in a very short time F04 F07 Fi epectrbamkundeolege Fai F22 F31 O Output relay stuck closed IncorectPINseting _ F3 Bekfedsamadwe Fa Imerterovenolage F41 F43 Oe Toa 105 ladri F52 Ove ond 180 F53 F60 F92 O Different UPS Bypass Status present not present parallel UPS configuration Fo Negalveoutputpower F97 Active commands Indicates the presence of an active remote command coe PERN C01 Remote control 1 Switch On Off C02 Remote control 2 load on bypass or manual bypass command C03 Remote control 3 Switch On Off C04 Battery test in progress C05 Remote control 4 manual bypass 36 Call Critical Power Supplies on 0800 978 8988 for the latest information Lock LOCK alerts are normally preceded by an alarm signal and their scale leads to the power off of the inverter and the load being powered by the bypass line this procedure is excluded for locks due to serious persistent overloads and short circuits 104 Lo7 L20 221 L22 L23 L24 LAO 141 L42 43 150 L51 L52 153 196 Los 37 Call Cr
43. vercurrent short circuit overvoltage Protection devices oe undervoltage circuit breaker Dimensions WxDxH mm 262 x 557 x 708 HI x Not Not Weight for ER versions only kg Not applicable applicable applicable RM Parallel Max 2 units in parallel configuration with optional kit For more details please consult the web site at nominal load nominal voltage of 230 Vac battery charging If the mains frequency is within 5 of the selected value the UPS is synchronised with the mains If the frequency is out of the tolerance range or operating from the battery the frequency is the one selected 0 1 9 20 25 C for longer battery life To keep the output voltage within the indicated range of precision recalibration may be necessary after a long period of operation 38 Call Critical Power Supplies on 0800 978 8988 for the latest information BATTERY BOX 180VDC 7Ah 180VDC 7 7 240VDC 7Ah 240VDC 7 7Ah 180VDC9Ah 180VDC 9 9Ah 240VDC9Ah 240VDC 9 9Ah Nominal battery voltage Vdc 180Vdc 240Vdc Dimensions W x D xH mm 262 x 557 x 708 262 x 557 x 708 Weight kg 63 64 5 99 102 75 77 123 127 39 Call Critical Power Supplies on 0800 978 8988 for the latest information Call Critical Power Supplies on 0800 978 8988 for the latest information RIELLO ELETTRONICA ips www riello ups com RPS SpA Riello Power Solutions Viale Europa 7 37045 Legnago VR Italy OMNSP
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