Checking before use
Contents
1. NG KR SRR SOR RR HE s ba w w S ace atone ave sae KISS ASO RRRRRR OSS SOSIS OSOS aa RS Palad ta NS tata Nakar b Spray water to clean the dust tag Na na ni SS Ng ee Ng tataba aka KO RRR 252 taga saree RRS lexenes RY RRS NG KE N o Ifitis difficult to clean the outdoor unit heat exchanger on Note your own contact service center Heat exchanger Be careful with the sharp edges on the outdoor unit heat Illustration may differ slightly caution exchanger depending on the models Opening the panel Tightly grab top of the front panel and pull it down to open Then slightly lift the panel up 13 HSITON3 Cleaning and maintaining the air conditioner Removing the Air filter Grab the handle and lift it up Then pull the Air filter towards you and slide it down aa oe Ana Cleaning the air filter Washable foam based air filter captures large particles from the air The filter is cleaned with a vacuum or by hand washing Open the panel and put the Air filter out Clean the Air filter with a vacuum cleaner or soft brush If dust is too heavy rinse it with running water NA Insert the Air filter back in its original position Dry the Air filter in a ventilated area and close the front panel Clean the Air filter every 2 weeks or when the filter cl2. Electronic Equipment HES Applicable in the European Union and other European countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Safety precautions Before using your new air conditioner please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Because the following operating instructions cover various models the characteristics of your air conditioner may differ slightly from those described in this manual If you have any questions call your nearest contact center or fin
3. death or property damage FORPOWER SUPPLY 44 WARNING Q O When the circuit breaker is damaged contact your nearest service center HSITON3 Do not pull or excessively bend the power line Do not twist or tie the power line Do not hook the power line over a metal object place a heavy object on the power line insert the power line between objects or push the power line into the space behind the appliance b This may result in electric shock or fire FORPOWER SUPPLY N CAUTION When not using the air conditioner for a long period of time or during a thunder lightning storm cut the power at the circuit breaker P Failing to do so may result in electric shock or fire FOR USING A WARNING If the appliance is flooded please contact your nearest service center P Failing to do so may result in electric shock or fire If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service center P Failing to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power line Do not touch the appliance or power line b Donotusea ventilating fan Bb A spark may result in an explosion or fire To reinstall the air conditioner please contact your nearest service center gt Failing to do so may result in problems with the product water leakage ele
4. not injure themselves by inserting their fingers into the product Do not touch the front panel with your hands or fingers during the heating operation gt This may result in electric shock or burns Do not insert your fingers or foreign substances into the air inlet outlet of the air conditioner b Take special care that children do not injure themselves by inserting their fingers into the product Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people P gt Since this may be dangerous due to a lack of oxygen open a window at least once an hour FOR USING A WARNING If any foreign substance such as water has entered the appliance cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service center P Failing to do so may result in electric shock or fire HSITDNA Q Do not attempt to repair disassemble or modify the appliance yourself gt Do not use any fuse such as cooper steel wire etc other than the standard fuse B Failing to do so may result in electric shock fire problems with the product or injury FOR USING A CAUTION O Do not place objects or devices under the indoor unit gt Water dripping from the indoor unit may result in fire or property damage Check that the installation frame of the outdoor unit is not broken at least once a year P Failing to do so may result in injury death or
5. property damage Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency O Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance Bb This may result in electric shock fire problems with the product or injury Do not operate the appliance with wet hands Bb This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance gt As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner gt The water may be harmful to humans Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not touch the pipes connected with the product gt This may result in burns or injury Safety precautions FOR USING A CAUTION O Do not use this air conditioner to preserve precision equipment food animals plants or cosmetics or for any other unusual purposes b This may result in property damage Avoid directly exposing humans animals or plants from the air flow from the air conditioner for long periods of time B This may result in harm to humans animals or plants This appliance is not intended for use by persons including children with reduced p
6. the Temp or button on the remote controller to change the set temperature Check if the Air filter is blocked by dirt If there is a lot of dust on the Air filter cooling heating performance may decrease Clean them frequently Check if the outdoor unit is covered or installed near the obstacle Take the cover off and take the obstacle away If you want to operate the air conditioner in the sunlight cover the outdoor unit using curtains or etc Check if the air conditioner is operating in De ice mode When the ice formed in winter or the outdoor temperature is too low the air conditioner operates in De ice mode automatically In De ice mode indoor fan stops and cool air does not come out If the doors or windows are open it may cause bad cooling heating performance Close the doors and windows Check if the air conditioner has just been turned on after stopping cooling heating operation In this case just a fan will run to protect the outdoor unit compressor Check if the pipe length is too long When the pipe length exceeds maximum allowable pipe length cooling heating performance may decrease 16 PROBLEM SOLUTION Remote controller is not working e Check if your batteries are depleted e Make sure nothing is blocking your remote controller sensor e Check that there are strong lighting apparatus near the air conditioner Strong light which comes from fluorescent bulbs or neon signs may interrupt
7. 100 www samsung com LITHUANIA 8 800 77777 www samsung com LATVIA 8000 7267 www samsung com ESTONIA 800 7267 www samsung com Turkey 44477 11 www samsung com EEE YOnetmeligine Uygundur This EEE is compliant with RoHS Commercial Split Type 100 Recycled Paper imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register NOAMMHC DB68 03442A 1
8. Features of your new air conditioner Contents Cool Summer Offer Safety Precautions saakin 3 On those hot sweltering summer days and long restless Checking before use nights there is no better escape from the heat than the Viewing the parts cool comforts of home Your new air conditioner brings an Cleaning and maintaining the air conditioner end to exhausting hot summer days and lets you rest Beat Troubleshooting the heat with your own air conditioner this summer Cost Efficient System Your new air conditioner not only provides maximum cooling power in the summer but also can be an efficient heating method in the winter with the advanced Heat pump system Heat pump system is 3 times more efficient compare to the other electrical heating appliance so you can further reduce its running cost Now meet year round needs with one air conditioner l Look for Everywhere The elegant and harmonious design gives priority to the esthetics of your space and complements any of your existing interior d cor With its soft color and rounded edge shape the new air conditioner adds class to any room Enjoy what your air conditioner offers both functionally and esthetically This product has been determined to be in compliance with the Low Voltage Directive 2006 95 EC and the Electromagnetic Compatibility Directive 2004 108 EC of the European Union X Correct Disposal of This Product Waste Electrical amp
9. ctric shock or fire Bb A delivery service for the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged b Especially when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air please contact your nearest service center Safety precautions FOR USING A WARNING O Do not touch the circuit breaker with wet hands Bb This may result in electric shock Do not strike or pull the air conditioner with excessive force gt This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb onto the machine gt This may result in children seriously injuring themselves Do not turn the air conditioner off with the circuit breaker while it is operating b Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire After unpacking the air conditioner keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children Ifa child places a bag over its head it may result in suffocation Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing b Take special care that children do
10. d help and information online at www samsung com Important safety symbols and precautions Aw ARNING iae na unsafe practices that may result in severe personal injury A CAUTION kawa kh a that may result in minor personal injury Q Follow directions O Do NOT attempt B Make sure the machine is grounded to prevent electric shock Unplug the power plug from the wall socket Q Do NOT disassemble FORINSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only In addition do not use an extension line gt Extending the power line may result in electric shock or fire b Do not use an electric transformer It may result in electric shock or fire gt Ifthe voltage frequency rated current condition is different it may cause fire The installation of this appliance must be performed by a qualified technician or service company P Failing to do so may result in electric shock fire explosion problems with the product or injury Install a switch and circuit breaker dedicated to the air conditioner B Failing to do so may result in electric shock or fire Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed P Failing to do so may result in electric shock or fire HSITDNA Safety precautions FORINSTALLATION WARNING Do not install this appliance near a heater inflam
11. ean reminder lights up Cleaning term may differ depending Nore onthe usage and environmental conditions In dusty area clean it once a week Ifyou turn off the air conditioner by pressing Power button the filter clean reminder will be turned off Ifthe Air filter dries in a confined or humid area odors may generate If it occurs re clean and dry it in a well ventilated area 14 If the air conditioner will not be used for an extended period of time dry the air conditioner to maintain it in best condition gt Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug There may be internal damage if moisture is left in components gt Before using the air conditioner again dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours This helps remove odors which may have generated from dampness Periodical checks Refer to the following chart to maintain the air conditioner properly Type Description Monthly TR Once a year Clean the air filter 1 Clean the condensate drain pan 2 Indoor unit Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 Replace the remote control batteries 1 Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 O Ou
12. ep indicator D o Timer indicator is o Operation indicator Power button Remote controller receiver Your air conditioner and display may look slightly different from the illustration shown above depending on your NOTE model Cleaning and maintaining the air conditioner Make sure the power is turned off and unplugged from curon the wall socket when cleaning the air conditioner Cleaning the indoor unit b Wipe the surface of the unit with a slightly wet or dry cloth when needed Contact the service center when you clean the indoor unit note heat exchanger because it needs to be disassembled Do not clean the display using alkaline detergent caution Do not use sulfuric acid hydrochloric acid organic solvents such as thinner kerosene and acetone etc to clean the surface of the product or put any stickers on it They may damage the surface of the air conditioner Cleaning the outdoor unit heat exchanger gt When dust accumulates on the heat exchanger it may decrease cooling performance Therefore clean it regularly my ae KA taga ane KS RRN X 3 ees ROR RRR RRR ROKR RRO see No Qng S Sp SQ Sg SSS IG na 25 Sg Sete RRR RR RRS G3 anoano aba PET KG KO Na or tra IION OZIO RRR BERR RRL BERR BOERS 2S na n3 33I SOSS et Para io 25 ta RERRKY BERR BERR BERR
13. g The air conditioner will operate automatically in De ice mode for 10 minutes The steam produced on the outdoor unit in De ice mode is safe No intervention is required after about 10 minutes the air conditioner operates again normally 3x The unit will not operate when it starts to de ice HSITDNA Fan Fan may not operate for about 3 5 minutes at the beginning to prevent any cold blasts while the air conditioner is warming up High indoor If both indoor and outdoor temperatures are high and the air outdoor conditioner is running in Heat mode the outdoor unit s fan and temperatures compressor may stop at times This is normal wait until the air conditioner turns on again Power failure If a power failure occurs during the operation of the air conditioner the operating immediately stops and unit will be off When power returns the air conditioner will run automatically Protection mechanism If the air conditioner has just been turned on after operation stops or being plugged in cool warm air does not come out for 3 minutes to protect the compressor of the outdoor unit 11 Viewing the parts Main parts Room temperature sensor TAN Air intake Air filter under the panel Air flow blade up and down Blade pin lever Air flow blade left and right Display o good sle
14. h www samsung com be_fr French BOSNIA 05 133 1999 www samsung com BULGARIA 07001 33 11 www samsung com CROATIA 062 SAMSUNG 062 726 7864 www samsung com CZECH 800 SAMSUNG 800 726786 www samsung com DENMARK 70701970 www samsung com FINLAND 030 6227 515 www samsung com FRANCE 01 48 63 00 00 www samsung com GERMANY 01805 SAMSUNG 726 7864 0 14 Min www samsung com CYPRUS 8009 4000 only from landline www samsung com crecoe 801 SAMSUNG fort 728 706g ony tom ndine vrin samsung com HUNGARY 06 80 SAMSUNG 726 7864 www samsung com ITALIA 800 SAMSUNG 726 7864 www samsung com KOSOVO 381 0113216899 www samsung com LUXEMBURG 261 03 710 www samsung com MACEDONIA 023 207 777 www samsung com MONTENEGRO 020 405 888 www samsung com NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min www samsung com NORWAY 815 56 480 www samsung com 0 801 1SAMSUNG 1 72 678 POLAND 48 22 607 93 33 www samsung com PORTUGAL 808 20 SAMSUNG 808 20 7267 www samsung com 08010 SAMSUNG 08010 726 7864 only from landline PMNs 40 21 206 01 10 from mobile and land line way ai SERBIA 0700 Samsung 0700 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com Switzerland 0848 SAMSUNG 7267864 CHF 0 08 min a IT Cae U K 0330 SAMSUNG 7267864 www samsung com EIRE 0818 717
15. hysical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance FOR CLEANING Aa warning Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance gt This may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the air conditioner from the wall socket and wait until the fan stops B Failing to do so may result in electric shock or fire FOR CLEANING A caution Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges gt To avoid cutting your fingers wear thick cotton gloves when cleaning it Do not clean the inside of the air conditioner by yourself b For cleaning inside the appliance contact your nearest service center gt When cleaning the internal filter refer to the descriptions in the Cleaning and maintaining the air conditioner section gt Failure to do may result in damage electric shock or fire Checking before use Operation ranges The table below indicates the temperature and humidity ranges the air conditioner can m Pa be operated within a Refer to the tab
16. le for efficient use T MODE OUTDOOR TEMPERATURE INDOOR TEMPERATURE INDOOR HUMIDITY 26kW 35kW 10 C 14 F to 46 C 115 F COOLING 18 C 64 F to 32 C 90 F 5 2kW 7 1kW 15 C 5 F to 50 C 122 F 2 6kW 3 5kW 15 C 5 F to 24 C 75 F HEATING 27 C 81 F to less 80 or less 5 2kW 7 1kW 20 C 4 F to 24 C 75 F 2 6kW 35kW 10 C 14 F to 46 C 115 F DRYING 18 C 64 F to 32 C 90 F 5 2kW 7AKW 15 C 5 F to 50 C 122 F The standardized temperature for heating is 7 C 45 F If the outdoor temperature drops to 0 C 32 F or below the Note heating capacity can be reduced depending on the temperature condition If the cooling operation is used at over 32 C 90 F indoor temperature it does not cool at its full capacity The use of the air conditioner at a relative humidity above the expected one 80 caon may cause the formation of condensate and the leakage of water drops on the floor Checking before use Maintaining your air conditioner Internal protections via the unit control system gt This internal protection operates if an internal fault occurs in the air conditioner Type Description Against cold air The internal fan will be off to against cold air when the heat pump is heating De ice cycle 7 i 6 F y The internal fan will be off to against cold air when the heat pump is heating Defrost cycle Anti protection of The compressor will be off to protect internal batter
17. mable material Do not install this appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak b This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall gt Ifthe outdoor unit falls it may result in injury death or property damage This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line B Failure to do so may result in electric shock fire an explosion or other problems with the product gt Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes FORINSTALLATION CAUTION Install your appliance on a level and hard floor that can support its weight P Failing to do so may result in abnormal vibrations noise or problems with the product Install the draining hose properly so that water is drained correctly gt Failing to do so may result in water overflowing and property damage When installing the outdoor unit make sure to connect the draining hose so that draining is performed correctly b The water generated during the heating operation by the outdoor unit may overflow and result in property damage In particular in winter if a block of ice falls it may result in injury
18. tdoor unit Verify that all the electric components are firmly tightened 2 Clean the fan 2 Verify that all the fan assembly is firmly tightened 2 Clean the condensate drain pan 2 This check mark requires checking the indoor outdoor unit periodically following to the description to maintain the air conditioner properly B The described operations should be performed more frequently if the area of installation is very dusty NOTE These operations must always be performed by qualified personnel For more CAUTION detailed information see the installation part in the manual 15 HSITDNA Troubleshooting Refer to the following chart if the air conditioner operates abnormally This may save time and unnecessary expenses PROBLEM SOLUTION Theairconditioner Check power status and then operate the air conditioner again does not work at e Plug in or switch on the circuit breaker and then operate the air all conditioner again Check if you have set the Off Timer Operate the air conditioner again by pressing the Power button The temperature e Check if you have selected Fan Turbo mode In these modes adjustment is not working desired temperature is set to auto and you cannot adjust the temperature Cool Warm air does not come out of the air conditioner e Check if the set temperature is higher during Cool mode lower during Heat mode than the current temperature Press
19. the electric waves HSITDNA Timer function does not set Check if you press the Set button on the remote controller after you have set the time The indicator is blinking continuously Press the Power button or disconnect the power plug switch off the auxiliary power switch If the indicator is still blinking contact the service center Odors permeate in the room during operation Check if the appliance is running in a smoky area Ventilate the room or operate the air conditioner in Fan mode for 1 2 hours We do not use smelly components in the air conditioner Error is indicated When an indoor unit indicator blinks contact the nearest service center Noise is generated e Depending on the status of the air conditioner usage noise can be heard when refrigerant flow movement changes It is normal Smoke is enerated from e outdoor unit If may not bea fire but it can be a steam generated by the defrost operation from outdoor heat exchanger during Heat mode in winter Water is droppin from the outdoor unit piping connection Water may be generated because of the temperature difference It is normal 17 QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT ALBANIA 42 27 5755 www samsung com AUSTRIA 0810 SAMSUNG 7267864 0 07 min www samsung com BELGIUM 02 201 24 18 www samsung com be Dutc
20. y when the air conditioner operates internal battery in Cool mode Protect compressor The air conditioner does not start operating immediately to protect the compressor of the outdoor unit after it has been started Ifthe heat pump is operating in Heat mode De ice cycle is actuated to remove frost from an outdoor unit that may Note have deposited at low temperatures The internal fan is switched off automatically and restarted only after the de ice cycle is completed Tips on using air conditioner Here are some tips that you would follow when using your air conditioner TOPIC RECOMMENDATION Cooling e If current outside temperatures are much higher than the selected indoor temperature it may take time to bring the inner temperature to the desired coolness Avoid drastically turning down the temperature Energy is wasted and the room does not cool faster Heating e Since the air conditioner heats the room by taking heat energy from outdoor air the heating capacity may decrease when outdoor temperatures are extremely low If you feel the air conditioner insufficiently heats using an additional heating appliance in combination with the air conditioner is recommended 10 TOPIC RECOMMENDATION Frost 8 De ice When the air conditioner runs in Heat mode due to temperature difference between the unit and the outside air frost will form If this happens The air conditioner stops heatin
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