SSD Firmware Update Utility Guide
Contents
1. 8 The utility will automatically enter yes The following screen will appear Ensure that the Verified Publisher is clearly listed as Micron pdate Fir bara on tkis drips b soviatan binn E pter s or no oase is sensitive TFT Technology Inc If this is not the case select No to abort this operation Click Yes to proceed if the file is properly signed and you should see a screen like this oca Ras oncom 9 On most systems this process will take between 30 to 60 seconds Some systems may require a longer time to complete 10 Upon completion the following message will display ipo Firguare on this drive to reyision MUGS e no case is sensitive Hes mjii Ravieten 2st ABBE et gt nee completed successfully FIRMWARE UPDATE 11 At this point the system will automatically be rebooted 12 Process is complete This program will update the firmware on your Crucial SSD Before proceeding 1 Make sure your system is plugged into a reliable power supply 2 Make a backup of your data and close all open applications The update process will require a restart to complete When the computer restarts the drive will update and then load Windows normally You must accept the license agreement in order to use this program 4 You must accept the License Agreement to proceed When you see the following window click on the License button 5 Scroll through and read th2. I or IDE mode may help to complete the update process Any RAID configurations should be preserved after the update when the system is put back into RAID mode but check with your system s user manual before proceeding Peripheral RAID cards will not pass the necessary commands to perform firmware updates You may need to move the target drive onto a SATA host bus adapter or SATA connector on the motherboard that facilitates these commands Validating the Current Firmware Revision Windows 7 allows the user to check the current firmware revision of the drive by following these steps 1 2 Crucial CT240MS500SSD1 ATA Device Properties Click the Windows Start button and select Computer On the disk icon which represents your drive right click and select Properties In the window that pops up select the Hardware tab In the All Disk Drives list highlight your M500 drive and click the Properties button In the next window that opens select the Details page Under the Property pull down menu select Hardware Ids and you will see the following display e General Policies Volumes Driver Details Crucial_CT240M500S5SD1 ATA Device Property Hardware Ids v Value IDE DiskCrucial_CT240M500SSD1 MUO05 IDE Crucial_ CT240M500SSD1 MUO5 IDE DiskCrucial_ CT240M500SSD1 Crucial CT240M500SSD1 GenDisk MUOQ5 Firm
3. crucial SSD Firmware Update Utility Guide M500 SOLID STATE DRIVE Crucial M500 SSD Firmware Revision MUO5 Firmware Update Guide for Windows 7 Update from Rev MUO2 and MUO3 to Rev MUO5 Introduction This document describes the process of updating the firmware on the Crucial M500 SSD using our Windows update utility The utility is a single executable file that contains all the code necessary to perform the upgrade The creation of a separate bootable device is not necessary This program is to be used for updating the firmware from Revision MU02 or MUO3 to Revision MUOS PLEASE NOTE This firmware update is not applicable to any Micron SSD which was purchased separately or as original equipment in a computer system Any firmware updates for such drives if necessary will be made available by the computer manufacturer or at www micron com This firmware update is not applicable to any other Micron or Crucial SSD WARNING As with all firmware updates it is strongly recommended that you backup or make copies of all important files before performing this update This firmware update process is done entirely at your own risk If performed correctly there will be no loss of system or user data on the drive However if the firmware process is interrupted for any reason your solid state drive may not function properly If this update is done on a notebook computer it is strongly recommended that power be supplied by the AC pow
4. e Software License Agreement If you wish to proceed then click the Accept button to continue 6 The utility is ready to start the update process Before clicking Continue ensure that all other work is saved and that open applications are closed Clicking Continue will start the process Note Once you click Continue the process will initiate and will complete automatically on all eligible drives on the system and reboot your system after the Firmware upgrade Troubleshooting Tips Although efforts have been made to test the compatibility of this software with various system and chipset configurations it is not possible to test every available system Therefore certain systems e g older systems may experience compatibility problems If you experience issues after the tool reboots verify that you have disabled any drive passwords BIOS If your M500 drive is not recognized in Step 7 of the Run the Firmware Update section above it may be necessary to run this update in IDE mode instead of AHCI mode on some older systems When it is necessary to change the system to IDE or AHCI mode it may be necessary to reboot the system using external media such as a bootable CD ROM Instructions for running the MU05 update from bootable media are available on the SSD Support page at http www crucial com support firmware aspx Some systems prevent firmware updates when in RAID mode In this case changing to AHC
5. er adapter General Instructions Complete the following steps before starting the firmware update process 1 Backup the Solid State Drive It is highly recommended that full system backup be completed before starting this firmware upgrade procedure If the upgrade is interrupted by a power loss or hardware failure of some sort it is possible that the solid state drive may not function properly 2 Use AC Power Ensure your mobile PC or desktop PC is plugged in to AC power during the update process It is not recommended to use only battery power during the upgrade Do not remove power at any time during the firmware update process as this could produce incomplete results and may render your solid state drive unusable 3 Disable Remove Drive Passwords Password protection such as OS drive encryption or BIOS level passwords can block firmware updates Drive encryption can be disabled in the OS or software tool you use for encryption To disable a BIOS password you may need to edit your computer s BIOS settings Please see your computer s owner s manual for details on editing these settings Enter the BIOS typically by hitting the Delete F2 or F12 key during start up screen and disable any passwords that you may have set on the SSD Download the Firmware Update 1 Before beginning the firmware download process close all other programs except for your Internet browser 2 Find the Firmware Windows Update Ut
6. ility associated with your Crucial M500 SSD at http www crucial com support firmware aspx 3 Click the link for the Firmware Windows Update Utility and select Save to download the ZIP file containing the firmware update utility to your system 4 Double click the ZIP file to extract the files inside Save them to your desktop Run the Firmware Update 1 If not already done copy the update utility file to your desktop 2 Double click the icon to launch the update utility 3 A User Account Control box will open 7 The screen will refresh and you will see te 2009 2819 M T is copur igh in any vay P9 User Account Control Do you want to allow the following program to make t 0 Bt 00 Oe Oe On Bs Oe ee Be Oe Ot Be me READ ANY SUP TTiltilislitiit i Finding drives Searching for eligibte SSDs The following TCG drive is eligible for Firmware and or TCG Tables Update ear 1 aj YV changes to this computer AET fe ion MUGS W Pave yy Zoo F Customerid 8 Pe ies Kept drive to ygyjsion Mugs ep er ves no oase is sens Vess F Program name RealSSD Firmware Update Verified publisher Micron Technology Inc File origin Hard drive on this computer v Show details Yes Change when these notifications appear It is acceptable to update from any previous version If your M500 drive is not listed in the screen display as above please see the Troubleshooting Tips section below
7. ware Release Notes Revision History Firmware for the M500 all form factors is being updated from PS A EEREN E tassios eset 25 March 2014 version MU03 to MUOS The M500 is updateable to this new firmware starting from previous versions using tools provided by e Initial release Micron This update will be mandatory cut in for new product built in Micron factories and is an OPTIONAL update for any drive in the field For end users it is recommended if the user is experiencing or wishes to prevent an issue related to the following items Version MUOS includes the following changes e Improved drive latency performance in applications with SMART polling e Improved compatibility with 3rd party encryption management software e Corrected reporting of SMART attribute 196 and 183 e Increased thermal throttling response on 960GB capacity for greater reliability e Corrected upgrade issues experienced on MUO3 by some customers e Numerous bug fixes and stability improvements 2014 Micron Technology Inc All rights reserved Information is subject to change without notice Crucial and the Crucial logo are trademarks and service marks of Micron Technology Inc All other trademarks and service marks are property of their respective owners Revision 3 25 14 MU05
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