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Backup/Restore Utilities Guide
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1. that contained them if the credentials for connecting to database server are not supplied or the connection cannot be established When restoring on a non configured Plesk all backed up data except for language packs are restored When restoring on a configured Plesk only those data are restored that are currently missing in Plesk If you wish to ignore client and domain limits during restore process select the Do not check limits check box For example this can be useful when a client limited to having 5 mailboxes already has those 5 mailboxes and tries to restore a backup file with other 4 mailboxes If the check box is not selected Plesk Restore refuses to restore them as it exceeds the limit If the check box is selected Plesk Restore restores the objects Note that in this case client s or domain s quotas will be exceeded he she will not be able to create new mailboxes until the quota is increased though the existing ones do not cease to work But at least client or domain user gets his her data back unlike the case when the checkbox is not selected Restoring the Backed Up Configuration Information and Data 14 Performing Selective Restore You can choose to restore only the data associated with certain client accounts or domains Restoring selected client accounts To perform the selective data restore follow these steps Run Plesk Restore 2 Specify the path to backup file or click Browse to locate it Once the
2. use the Test mode The actual restore will not be performed but should any errors or collisions appear you would be notified of them If you have a corrupt backup file you can attempt restoring from this file by selecting the Skip missing files option When restoring domains with site applications make sure that the respective site application packages are installed in your Plesk control panel s application vault When restoring a domain with or without SSL support onto a new IP address a certificate from the backup file is restored When restoring a domain without SSL support on an existing IP address the certificate connected with IP is not restored When restoring a domain with SSL support on an existing IP address which is not used for hosting domains with SSL support the certificate is restored on the IP address When restoring a domain with SSL support on an existing IP address which is used for hosting domains with SSL support the domain is restored without SSL support and the certificate is not restored on this IP If Plesk is configured for working with a remote Microsoft SQL Server and the domains selected for restoring contain Microsoft SQL Server databases these databases are not restored If Microsoft SQL Server credentials are not stored in Plesk then on the last step of the restoration wizard you have an option to supply the login and password The Microsoft SQL Server databases will not be restored in domains
3. Backup Restore Utilities Guide Plesk 7 5 for Windows t SWsoft c 1999 2005 SWsoft Inc 13755 Sunrise Valley Drive Suite 325 Herndon VA 20171 USA Phone 1 703 815 5670 Fax 1 703 815 5675 Copyright O 1999 2005 by SWsoft Inc All rights reserved Distribution of this work or derivative of this work in any form is prohibited unless prior written permission is obtained from the copyright holder MS Windows Windows 2003 Server Windows XP Windows 2000 Windows NT Windows 98 and Windows 95 are registered trademarks of Microsoft Corporation Contents Preface Documentation Conventions ccccccccccsesssssscccceesssssessecccscsesseessssscscsesseessssseeceesseseseess Typographical Conventions sese ee eee eee eee eee General Conventions azao eenei tiie nennen nnn nnn nnn nnn Kadro Feedback tei tette ete eei ete eere t eee te e TEES Introduction Backing Up The Configuration Information And The Data Performing Full Backup sese sese essere Performing Selective Backup sese sese eee Setting Up Scheduled Backups nennen eene enne Restoring The Backed Up Configuration Information And Data Performing Mapping rotten teneret ient de tae ne dehet aene Pe rae edad Performing Full Data Restore sesenta Performing Selective Restore sees eee eee Restoring Client Backups servrernrnrnvnernrvnrnnvnvrevensvavnesnsenennsevraveneravnesvaenennesvasnennsevsenesere Index CHA
4. PTER 1 Preface In This Chapter Documentation Conventions ss ss sss ss sss ss ss sss essen ennenen 4 Feedback staar ee i Be e 5 Documentation Conventions Before you start using this guide it is important to understand the documentation conventions used in it For information on specialized terms used in the documentation see the Glossary at the end of this document Typographical Conventions The following kinds of formatting in the text identify special information Formatting convention Type of Information Special Bold Items you must select such as Go to the QoS tab menu options command buttons or items in a list Titles of chapters sections and Read the Basic Administration subsections chapter Used to emphasize the importance These are the so called shared of a point to introduce a term or VPSs to designate a command line msiexec i name of the placeholder which is to be s S replaced with a real name or Gone omne JUE n GUID gt value Monospace The names of commands files Install Plesk into the c Nplesk and directories bin directory Preformatted On screen computer output in 09 31 49 Success your command line sessions dmin John Smith was logs source code in XML C added or other programming languages Preface 5 General Conventions Chapters in this guide are divided into sections which in turn are subdivided into subsections For example Documen
5. arily stop the control panel web server engine so as to prevent the users from changing data through the control panel in the process of executing a backup To do this select the Suspend control panel services during backing up check box Specify the backup file name and path By default you will have a single backup file overwritten upon each backing up If you wish to have a separate backup file created each time select the Generate new file name option To have the backup utility notify you by e mail each time backing up is carried out specify your e mail address the return address and the message subject as desired Click Apply CHAPTER 4 Restoring the Backed Up Configuration Information and Data In This Chapter Performing MAappltie oeste eter itt eroi er EH e REI ee eaea Deere eut beach 11 Pertorming Full Data Restore eee dence eec ee eere ede eee e ces dehet 12 Performing Selective Restore eei in ie itte ee Uc E Pee lesen Etre EAER EE ha 14 Restoring Client Backups 2 o tenente e Lene Reset id dne deed 15 Restoring the Backed Up Configuration Information and Data 11 Performing Mapping In cases when backing up and restoring is performed on different servers the mapping mechanism is used for associating various entities between the backed up server and the one being restored The example of this is mapping of IP addresses the set of available IP addresses at the restored server may differ from the lik
6. backup file is selected you can view the information by clicking Show backup file info Select the By clients option and click Next 4 Select the client accounts from the backup file to be restored To add or remove mapping right click an item and select Add Mapping or Remove Mapping option respectively For account mapping you can select an existing destination client account to map to 5 Click Next Select the IP addresses from the backup file to be restored To add or remove mapping right click an IP address and select Add Mapping or Remove Mapping option respectively For IP mapping you can choose to either map to existing IP address or create a new one 7 Click Next Specify the restore options 9 Click Start Restoring selected domains To perform the selective data restore follow these steps Run Plesk Restore 2 Specify the path to backup file or click Browse to locate it Once the backup file is selected you can view the information clicking the Show backup file info shortcut 3 Select the By domains option and click Next 4 Select the domains from the backup file to be restored To add or remove mapping right click a domain name and select Add Mapping or Remove Mapping option respectively For domain name mapping you can select an existing destination domain name to map to 5 Click Next Select the IP addresses from the backup file to be restored To add or remove mapping right click an IP address and
7. e set at the backed up server some of the IP addresses could be used on domains at the backed up server In order to have such domains restored properly and functional one needs to map the corresponding IP addresses so that when Plesk is restored the appropriate IP addresses are substituted in place of the ones used at the backed up server The Plesk Restore utility allows mapping of IP addresses domains and client accounts Mapping IP addresses The most important aspects of mapping IP addresses are The type and belonging to a specific client s IP pool are significant This must be taken into account when mapping IP addresses Each separate IP address should only be mapped to a separate IP address per a single run of restore exe The types shared or exclusive of the source IP address and destination IP address must coincide If the destination IP does not exist a new one is created with required type Mapping domains This may come useful when restoring at a non clean Plesk installation It may happen so that the domains you are trying to restore already exist at the Plesk server Situations like this can be resolved either by mapping domain name or by ignoring the colliding domain names Note You must map IP addresses when restoring domains with hosting configured Mapping client accounts This may come useful when restoring at a non clean Plesk installation It may happen so that the client accounts you are trying to rest
8. ore already exist at the Plesk server Situations like this can be resolved either by mapping client accounts or by ignoring the colliding client accounts Note If a client account in the backup file and a client account that already exists at the server where the restore is executed have the same login name and personal name the two such accounts are considered the same and the data are merged Restoring the Backed Up Configuration Information and Data 12 Performing Full Data Restore You can restore the entire Plesk server the control panel configuration and server settings along with client accounts and domains To perform a full data restore follow these steps Run Plesk Restore 2 Specify the path to backup file or click Browse to locate it Once the backup file is selected you can view the information by clicking Show backup file info Select the Full option Select the Restore control panel configuration and server settings check box and click Next Select the IP addresses from the backup file to be restored To add or remove mapping right click an IP address and select Add Mapping or Remove Mapping option respectively For IP mapping you can choose to either map to existing IP address or create a new one Click Next Specify the restore options 8 Click Start Restoring the Backed Up Configuration Information and Data 13 Notes on restoring To make sure that the restore can be performed without errors you can
9. phical Conventions 5 16
10. r ere Eee sd 7 Performing Selective Backup is ettet eet ee eee dul edere ee hee de 8 Setting Up Scheduled Backups TTT 9 Performing Full Backup You can back up the entire Plesk server the control panel configuration and server settings along with client accounts and domains To perform a full backup follow these steps Run Plesk Backup 2 Select the Back up control panel configuration and server settings checkbox and click the Select All shortcut to select all client accounts and domains Note You can save your current backup configuration for further use To do this in the File menu select Save configuration To load a previously saved backup configuration click Load configuration in the File menu 4 Specify the backup file name and path or click Browse to locate an existing backup file to be overwritten Type a description in the Description field if desired 6 Click Start Backing Up The Configuration Information And The Data 8 Notes on backing up It is recommended that you use the Suspend domain operations during backing up option because if some changes are made through the Plesk control panel during the process of backing up the resulting backup file may be generated incorrectly or the process itself may fail You are strongly advised to temporarily stop the control panel web server engine so as to prevent the users from changing data through the control panel in the process of executing a backup To do thi
11. s select the Suspend control panel services during backing up checkbox or operate the control panel services via the Services management console that can be invoked from Start gt Administrative tools gt Services Please keep in mind that the Backup and Restore utilities require that Plesk Management Service Plesk Miscellaneous Service and Plesk SQL Server Service are running The backup file size is limited to 2 GB All backup files over 2GB are split into several volumes named in accordance with the following scheme FileName gt FileName 1 gt FileName 2 etc If Plesk is configured for working with a remote Microsoft SQL Server the Microsoft SQL Server databases are not backed up Note that the WWW logs generated by HS are not backed up Performing Selective Backup You can choose to back up only the data associated with certain client accounts or certain domains The Plesk Backup utility allows you to select the client accounts and or domains for performing the selective backup of data Backing up selected client accounts Follow these steps to back up the selected client accounts 1 Run Plesk Backup 2 Select the client accounts you wish to backup by checking the corresponding check boxes in the object tree or click Select All to select all of them 3 Specify the backup file name and path or click Browse to locate an existing backup file to be overwritten Type a description in the Description field if de
12. select Add Mapping or Remove Mapping option respectively For IP mapping you can choose to either map to existing IP address or create a new one Click Next Specify the restore options Restoring the Backed Up Configuration Information and Data 15 9 Click Start Restoring Client Backups Plesk allows clients to individually back up particular domain s data from the control panel In order to ensure security of the system such backup files are digitally signed This prevents illegal modification of the backup file contents and thus protects the system from possible misuses Note The digitally signed client backups can be restored by clients through the control panel only at the same server This is due to the fact that a key which is used for signing is generated when the backup restore utilities are installed on the server See the Plesk 7 5 User s Manual for instructions on creating and restoring domain data from the control panel Index B Backing Up The Configuration Information And The Data 8 D Documentation Conventions 5 F Feedback 6 G General Conventions 6 l Introduction 7 P Performing Full Backup 8 Performing Full Data Restore 13 Performing Mapping 12 Performing Selective Backup s 9 Performing Selective Restore 15 Preface 5 R Restoring Client Backups 16 Restoring The Backed Up Configuration Information And Data 11 S Setting Up Scheduled Backups 10 T Typogra
13. sired Click Start Backing Up The Configuration Information And The Data 9 Backing up selected domains Follow these steps to back up the selected domains Run Plesk Backup Select the domains you wish to back up by checking the corresponding check boxes in the object tree Note when backing up a domain the personal information and credentials of the client owner of the domain are also stored Specify the backup file name and path or click Browse to locate an existing backup file to be overwritten Type a description in the Description field if desired Click Start Setting Up Scheduled Backups To use automated backing up on schedule follow these steps Run Plesk Backup For a selective backup select the objects that you wish to be automatically backed up For a full backup proceed to the next step In the File menu select Schedule backup Select the Enable automatic backup checkbox and specify the time as desired If you have selected the objects for backing up choose the Backup selected domains and client accounts option To back up all domains and accounts select the appropriate option It is recommended that you use the Suspend domain operations during backing up option because if some changes are made through the Plesk control panel during the process of backing up the resulting backup file may be generated incorrectly or the process itself may fail You are also strongly advised to tempor
14. tation Conventions is a section and General Conventions is a subsection When following steps or using examples be sure to type double quotes left single quotes C and right single quotes exactly as shown Feedback If you spot a typo in this guide or if you have thought of a way to make this guide better we would love to hear from you If you have a suggestion for improving the documentation or any other relevant comments try to be as specific as possible when formulating it If you have found an error please include the chapter section subsection name and some of the surrounding text so that we could find it easily Please submit a report by e mail to userdocs swsoft com CHAPTER 2 Introduction The Plesk backup restore utilities allow backing up the Plesk server configuration information as well as its current content client accounts domains and so forth as they are at a certain moment in time the moment when the backup is carried out They also allow restoring these data at the server This proves useful when either you need to execute a system operation which can influence such data for instance upgrade the OS that Plesk is running on or simply for the safety purposes The two utilities that provide these functions are Plesk Backup and Plesk Restore CHAPTER 3 Backing Up The Configuration Information And The Data In This Chapter Performing Fill Backup oett e reo terr aena ne E C eere eee e
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