BFT cellular intercom manual_12_13
Contents
1. a 10 relay 1 codes 2 add code Memory locations 1000 available 5 delete code 000 999 for relay 1 20 relay 2 codes 001 100 for relay 2 pe ies 100 available 001 100 for relay 3 Pin code 4 8 digits Validate 30 relay 3 codes 100 available Example Add user 31 to have access code 5555 operating relay 2 2 0 a ejl Ellei 4 Group 2 Add code Location 31 Pin code 5555 Validate 13 5 Programming relay output times and modes ojo 1 9 e 9 9 9 51 relay1 0 start stop toggle mode latching l l Validate 52 relay2 1 99999 seconds momentary operation 53 relay3 13 6 Delete a user code even if you don t know the code ____ gon 10 relay1 20 relay2 Delete code ID location to be deleted Validate 30 relay3 13 7 Delete an entire group of codes ejlelie le a 10 relay1 group 20 relay2 group Super delete code Validate 30 relay3 group 13 8 Programming super user codes A super user code can activate any of the 3 relays ojl Location 4 8 digit code Validate Pg 13 Installation instructions for BFT Cellular Intercom 13 9 Restoring defaults When in programming mode you can enter the following sequence otf io l When the master code is forgotten 1 Wire a push button or replicate with wire link across the Egress terminal and GND 2 Switch off power for 1 minute 3 Switch ON power 4 during the first 60 seconds press the EG button once to2. Calling time adjust this to avoid voicemail picking up a call 10 pireeee at 99 secs 53 Talking time 005 999 seconds Must be 3 digit code 60 secs Max monitoring time for listen in mode when calling the 2 i aaa intercom 00 60 mins 00 no limit ons 12 4 Scheduled service calls Store a service number to receive a scheduled call or SMS from the unit Useful for SIM cards which are not often used to N A prevent switch off by the network provider 7 7number Set the time schedule for the intercom to make a scheduled call or SMS to the service number 00 60 day time schedule 00 no call or SMS 57 2 58 2 Choose between making a scheduled call or scheduled SMS 1 1 SMS 2 call 11 Delete the stored service number N A 12 5 Caller ID features 7122 Store country code 1 3 digits 72number Store caller ID number Max 14 digits 73number Delete caller ID number 12 6 Change operation keys 20 Check reception level 1 31 No passcode needed N A Check stored numbers O dial out number I dial in number N A N A N A A E end of message no passcode needed 22 Check input status and relay status No passcode needed N A 12 8 Restore Defaults 999 Send with passcode string to clear all programming N A Pg 11 Installation instructions for BFT Cellular Intercom 13 Keypad programming Now that the cellular part of the intercom is programmed and working you
3. can be polished with a suitable stainless steel cleaner Do not use any harsh chemicals on the painted hood as they could cause the paint to corrode or fade If the hood requires cleaning please use a damp cloth and wipe very gently 18 Troubleshooting guide Q The unit will not power up No LEDs on A Check power supply voltage at intercom is within 11 5V 12 5V DC Cable length from PSU to intercom should be less than 3 meters Q The unit powers up but there is a bleeping from the door station A This means the unit is not able to detect the network for some reason Check the SIM card is activated and has calling credit Power off the unit remove the SIM and check it in a mobile phone to verify it can make a call Check the SIM does not ask for a PIN code when put in a phone If it does then disable the PIN code request Check the SIM is a standard GSM SIM not 3G or 4G only SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of the international quad band standards 850 900 1800 1900 MHz Check the reception is good Poor reception is not sufficient Check voltage at the intercom is minimum 11 5V and that the cable from power supply to intercom is less than 12 feet Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls t
4. enable the function 5 Enter the following code 8 o 8 o The keypad should now be in programming mode ready to accept new data 14 Using the keypad 41 1 Using the standard codes Once you have exited out of programming mode simply enter the user code 41 2 Using super user codes FE E eana FE 2 eo FF E sme 15 Advanced Keypad Features The features below are advanced features which the keypad unit offers Note these are specialised features for certain circumstances and are not often required EG IN EGRESS INPUT Connect a push button between this terminal and GND When Egress button is pressed output 1 will be activated for the programmed delay Egress button is usually located inside a building and used as a push to exit Pg 14 Installation instructions for BFT Cellular Intercom K or A KEYPAD ACTIVE OUTPUT An NPN transistor open collector output It switches to ground for 10 seconds on each key touching This can be used to turn on lights CCTV camera or buzzer to notify a guard The rating of this output is lc max 100mA sink Vc max 24VDC DU OUT DURESS OUTPUT An NPN transistor open collector output It switches to ground after the Duress Code is entered Use it to trigger an alarm zone or turn on a buzzer to notify a guard Ic max 100mA sink Vc max 24VDC DOOR SENSE N C connected to GND to be connected to a normally closed door contact It can be used to generate a d
5. may now program the keypad The keypad is programmed directly on the keys not remotely by SMS This keypad has 3 outputs The diagram below shows the LED indicators which indicate programming and relay status information ON when incorrect codes entered and outputs are locked out GREEN when output 1 activated RED when output 2 activated I U U LI L Fast FLASHING wrong code entered error ILLL SLOW FLASHING in normal standby mode LL COON in programming mode LL ON when relay 3 activated Note after power up as a security precaution the keypad cannot be programmed for 60 seconds Once this time elapses you may begin Note Flashing amber LED is normal standby mode 13 1 Enter programming mode The unit is now in programming mode Amber LED 0 0 0 0 on the keypad should remain permanently on 0000 is the default programming passcode 13 2 Exit programming mode a The unit should exit programming mode and the amber LED should start flashing again 13 3 Enter a new programmer s code Go into programming mode firstly then enter the following sequence 0 Replace with your new code Location 4 8 digit code Validate Pg 12 Installation instructions for BFT Cellular Intercom 13 4 Enter or delete new user codes There are 3 groups of user codes Group 10 for relay 1 group 20 for relay 2 and group 30 for relay 3 The programming sequence is shown below 1 o 0 o
6. of GSM buzz can be considered normal on GSM intercoms but not so much that causes inability to hear the person speaking This can be caused by the GSM antenna being mounted too close to the speech panel or not mounted high enough Try earthling the speech panel chassis to OV of the power supply This is also a symptom of poor reception Try above steps on checking and improving reception Q The or key does not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the or key is pressed during a call If it can be heard then the system is working check wiring between the relay and the lock or gate panel If the relays do not make a clicking sound then check this feature on a different mobile cell phone or landline If it works on a different phone check the settings on the phone in question under DT MF tones Failure of DTMF tones to operate correctly is also a symptom of low reception Check steps above on improving reception Try pressing the buttons longer when attempting to activate the gates or door Some iphone users may experience trouble using the key to trigger the gates In this case refer to the programming instructions to change the trigger key to any other key Q The keypad confirm bleeps when I enter my code but the gates or door lock does not open A Check wiring The keypad relay should be connected to the lock or gate system as well as the relay inside the GSM cell
7. Installation amp User Manual for Cellular Intercom System V1 BFT U S Inc 6100 Broken Sound Parkway N W Suite 14 Boca Raton FL 33487 Toll Free 877 995 8155 Office 561 995 8155 Fax 561 995 8160 www bft usa com Pg 1 Installation instructions for BFT Cellular Intercom Contents 2 Site Survey Pg 3 3 SIM card Pg 4 11 0 Programming 11 1 Check reception 11 2 Programming dial out numbers 11 3 Calling time 11 4 Caller ID access control 11 5 Adding Caller ID numbers 12 Complete list of programming parameters 13 Keypad programming 15 Advanced Keypad Features 16 Using the intercom 16 Using the intercom 17 Maintenance of the intercom 18 Trouble shooting guide Po 1 P 4 5 Inserting the SIM card P 8 Pg 2 Installation instructions for BFT Cellular Intercom 1 Overview of System Please read this entire manual before attempting to install this system This system should only be installed by a professional automatic gate installer or access control specialist dealer It is recommended that the system be set up configured and tested on a bench before taken to site for installation 2 site Survey Before installing this system you need to be sure that there is good cell coverage in the area it is to be installed It is recommended that you conduct a site survey and check reception on the site for a GSM network like At amp T or T Mobile If reception is poor in the
8. LED indicators on the cellular controller and their function Power LED GSM LED nanm Searching n nmn Network found GSM modem CPU LED Jn Standby Busy The GSM LED should begin blinking on and off at a mark space ratio of 50 If the unit successfully detects the network the green LED should then switch to a flash every 2 3 seconds and the bleeping should stop This may take 10 15 seconds lf the unit does not successfully detect the network please check the following before contacting technical support The SIM card is activated o_o 2 The SIM card has credit and can make and receive calls in a cell phone 3 4 Check the SIM card holder is properly locked in place The SIM card is not locked to a cell phone Call the service provider to check O1 Check the power supply is located within 10 feet of the intercom Longer cable runs can cause voltage drop Do not use alarm cable or CAT 5 or other signal cables 6 The network being used has good coverage in the area Again this can be checked with a cell phone Pg 7 Installation instructions for BFT Cellular Intercom 11 Programming Please note programming is NOT carried out on the keypad Programming can only be carried out by sending SMS programming messages to the cellular controller 11 1 Check Reception SAMSUNG Send the SMS 20 as shown to the SIM card number of the intercom The unit should reply with the netwo
9. area then this system is not recommended 3 SIM Card You will need a SIM card in order to use this system For USA customers you can use either At amp T or T Mobile 2G 3G SIM cards These can either be Pre Pay or contract Note Verizon SIM cards are not compatible Purchase a SIM card from your local store It should be a standard SIM card which you would use in a phone which supports both voice and SMS Do not buy a SIM which would be used in a tablet as this only supports data lf you have purchased a Pre Pay SIM card it will need some credit added first There are several ways to do this depending on the network You may need to put it into a cell phone to top up the air time credit before putting using it Please note If you have purchased a SIM card together with a phone the SIM card will likely be LOCKED to that phone You will need to call customer services of your network provider and ask them to UNLOCK it before it can be used in any other device Once your SIM is working in a phone and can make and receive calls and is unlocked you are now ready to begin Pg 3 Installation instructions for BFT Cellular Intercom 4 Installation Use the supplied keys to open the front door of the intercom for access to the mounting holes and connection terminals Keypad indicators YYYY o n N vi A a TARE Key lock Keypad Push button Speaker Grill Do not remove the protective film until the system is
10. e pulse time is programmed by software and it can be latched and unlatched by the user Exit button This is an optional input from an exit button or other exit device to allow easy exit from the property When this is pressed the output relay will trigger for the programmed time Optional input limit switch This is useful for remotely checking if a door or gate is opened or closed The user can check remotely by SMS text message Pg 5 Installation instructions for BFT Cellular Intercom 8 Connections on the Keypad The keypad is a completely separate module and is not controlled by the cellular controller nor can the keypad be used to program the cellular controller Both devices need wired to the lock door or gate and programmed independently OUT2 OUT1 Power in The keypad has 3 outputs which can be used for momentary or latching purposes The keypad also has many other advanced features and connections which will be covered later in this guide 9 Wiring to a gate control system The diagram below shows the connections required to control a gate system Intercom GSM Cellular controller Keypad Gate motor controller Pg 6 Installation instructions for BFT Cellular Intercom 10 Powering up Switch on the power after a final check of wiring The power LED should illuminate The intercom may begin to emit a series of bleeps while it attempts to connect to the network The diagram below details the
11. e number For example a number 702 999 9999 may need stored as 1 702 999 9999 Please try it with and without the long distance 1 to check which works The example shows a single number being stored The unit will reply with an OK message Please note If a number is not stored in the correct format when it calls the unit the unit will answer the call with a bleep 12 Cell unit complete list of parameters The table below show the complete list of features in the cellular part of the intercom Programming messages below must begin with 12 1234 assuming 1234 is still the programming passcode Code Description Default 12 1 Changing pass codes 01 Change programming password 1234 0227774 Change access control password This password allows entry by 5678 phone for users not stored in Caller ID list 0322774 Change monitoring mode password user can call the intercom 1212 enter the pass code and listen in and speak Store first number to dial when call button is pressed Store second number to dial when call button is pressed Store third number to dial when call button is pressed Delete a dial out number n 1 2 or 3 12 2 Volume controls Speaker volume Where 1 3 1 lowest 3 highest Pg 10 Installation instructions for BFT Cellular Intercom 4 Microphone volume Where 1 3 1 lowest 3 highest 12 3 Timings 51 Relay time Where seconds 1 9999 1 sec 50204
12. fully installed and working Protective coverings are there to protect the intercom from scratches and marks during installation Hinge front door Hinge front door Wall mount Gooseneck mount Use appropriate fixings to install either wall mount or pedestal mount as shown 5 Inserting the SIM card Insert the SIM card as shown below Slide in the open direction and carefully open the door Do NOT force it Insert the SIM card close the door and slide in the closed direction carefully until it clicks Pg 4 Installation instructions for BFT Cellular Intercom 6 Connecting power Connect the power as shown in the diagram below Do not use alarm or CAT5 cable GSM Cellular controller Antenna connection Push button O O Q Hard Reset button Power in 12 15v dc Separate Keypad module Power in OOOVUVOVOVOVUY OCVOVUS VU VO VOY Power wires link to keypad Power only needs connected to the GSM cellular controller It in turn feeds power to the keypad and the illumination on the push button The link wire shown should already be in place Please ensure the power adaptor is located within 10 feet of the intercom 7 Connections on the cellular controller 12 15v de det Optional 0 9 c input limit TA B b Ja switch from gate Output to gate Exit button or lock Output to gate or lock This is a volt free momentary contact Th
13. he first number but voicemail comes on before it can ring the second number A Decrease the no answer time as per programming instructions Q The caller ID part does not work A Be sure to program the caller ID part under 72 feature If your number is a private or number withheld then it will not work Pg 17 Installation instructions for BFT Cellular Intercom Even if you have already programmed a number to receive a call from the intercom if you also want that number to have caller ID access it must be programmed under the 72 feature also Ensure the number is entered as you would normally dial it from another phone Do not put the country code in front of the number Enter the country code in which the unit is operating in separate under the 71 feature International callers ringing the intercom may not work For USA customers did you try entering the number both with and without the long distance 1 before the number Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception Check reception level by 20 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna This may also be caused by either a defective microphone If reception is optimum and the problem persists contact your supplier or dealer Q The audio quality that can be heard on the remote telephone is poor or humming buzzing A A small amount
14. he intercom aborts the call before the machine picks up otherwise the unit will think the call is answered and never call the next number To adjust this time send the following SMS 12 1234 52 Where time in seconds 10 99 The example on the phone shows the time being set to 20 seconds 11 4 Caller ID access control This feature allows up to 100 numbers to be stored in memory Any of these numbers can call the intercom It will recognise the number end the call without answering and activate the output relay all within a few seconds First you must tell the unit which country it is operating in Every country has a country code You can find your country code on the internet Some examples are given below USA 1 a Canada 1 pone UK 44 Ireland 353 Germany 49 Australia 61 South Africa 27 Send the following SMS replacing with your country code 12 1234 71 the example shown on the phone is for USA Pg 9 Installation instructions for BFT Cellular Intercom 11 5 Adding Caller ID numbers Now you may add numbers to memory for the access control Up to 3 numbers can be sent in the same SMS together Begin with the pass code and separate each number with as follows 42 1234 72telephonenumber 72telephonenumber 2telephonenumber Dans s iss T Important For USA customers on certain networks you may A need to add the long distance 1 at the beginning of th
15. oor open alarm or door forced open alarm O P 1 Inhibit Normally open When closed this disables all codes for relay group 1 except super user and duress codes Interlock Output NPN transistor output open collector max power 24v dc 100mA sink Used to operate a door in conjunction with another keypad or prevent two doors being opened at the same time Tamper N C Normally closed tamper switch This can be used in conjunction with a tamper switch on a box or enclosure to prevent tampering This can be connected to an alarm system Pg 15 Installation instructions for BFT Cellular Intercom 16 Using the intercom This cellular intercom can dial up to 3 numbers in Sequence when the call button is pressed Intercom calling your phone Press to open OR My Gate CALLING Press to hold open and ANSWER Press 1 to release again DECLINE Only some gate systems allow hold open control depending on manufacturer d Answer call Call button pressed The intercom has several access control options for users Access Control Options 33 5678 Option 2 If your number is not saved in the intercom memory it will answer the call Enter the code on your telephone keypad to activate the door or gate default code 5678 shown Option 1 If your number is saved inside the intercom memory just dial it and it will activate the door or gate without answe
16. ring your call The intercom will end the call for you Option 3 Send SMS control messages to the intercom to control the relay as shown Default pass code 5678 is shown in all examples This may have been changed by your installer Trigger Gate Door SEND SMS 33 56 8 E F Oooo k HOLD OPEN FEATURE OR PARTY MODE Latch or hold open gate door SEND SMS 34 56 8 Ee F Unlatch gate door SANN 35 56 8 1e F Some gate systems allow hold open control depending on manufacturer Send the following SMS commands to control the gates If limit switch fitted check gate status SANN x22 Reply will indicate opened or closed Check stored numbers SEND SMS 21 O dial out number Dial in number for caller ID access Alternatively users can simply enter a 4 digit code on the keypad to gain access Pg 16 Installation instructions for BFT Cellular Intercom 17 Maintenance of the Intercom The intercom SIM card will need topped up occasionally if it is a pre pay casual SIM card It is recommended that you register this SIM card on the provider s web site You can register card payment details Many networks offer an auto top up feature which means they will automatically top up your intercom when the balance runs low The stainless steel face can dull over time in weather conditions This
17. rk name and reception level between 1 and 31 1 12 13 20 21 31 Poor Medium Good Note Reception levels below 14 can give problems with the relay operation and poor or no audio coming from the microphone on the intercom the person on the phone cannot hear anything If reception levels are low take action Either increase the height of the intercom to improve reception or request a higher gain antenna from your distributor or change to another network which may have better coverage 11 2 Programming dial out numbers Programing text messages must start with a pass code string followed by a command followed by data and each command is separate in the SMS by For example programming the unit to dial numbers when the call button is pressed 12 1234 1 10987654321 o SAMSUNG Pass code Data Function code This SMS will tell the unit to dial the example number shown The unit then sends a SMS reply OK showing the number just sent 3 numbers can be sent in the same SMS as follows 12 1234 11tel number1 12tel number2 13tel number3 11 first number 12 second number 13 third number Pg 8 Installation instructions for BFT Cellular Intercom 11 3 Calling time This is the time the unit will soend attempting to calla number before 4 SAMSUNG aborting the call and calling the next number on the list It is very useful to adjust this time so that if there is voicemail or answer machine on a number that t
18. ular part of the intercom Check for voltage drop If the voltage is a little low the keypad may operate but fail to fire the relay Do not wire power to the intercom in alarm cable or CAT 5 cable It should be proper power cable and the power cable length should be less than 12 feet if possible Pg 18 Installation instructions for BFT Cellular Intercom Q The system was operating the gates fine but now it will not trigger the gates 99 of the time this is cause by the user accidentally pressing the key instead of the key This latches the output relay permanently on Send the intercom the following SMS 22 The intercom should reply with a message detailing the relay status If it is in normal resting state the message should read the relay is OFF If it has been latched then the message will state the relay is ON In this case refer to the user guide to read how to unlatch it again Q The unit no longer calls out to phones but can make a call to it from my phone A Check there is balance on the SIM card A Switch off the power remove the SIM put it into a phone and check that a call can be made from a phone This will verify if the SIM is still working and in service BFT U S Inc 6100 Broken Sound Parkway N W Suite 14 Boca Raton FL 33487 Toll Free 877 995 8155 Office 561 995 8155 Fax 561 995 8160 www bft usa com Pg 19 Installation instructions for BFT Cellular Intercom
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