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TARIFF DISTRIBUTION FILE PACKAGE NO.: GA-15-0045

1. 8 50 ESL e Speed Calling 30 Code 8 50 ESF f Call Forwarding Busy Line 2 00 GCE g Call Forwarding Don t Answer 2 00 GCJ h Remote Access Call Forwarding Variable 7 00 GCZ i Customer Control Call Forwarding Busy Line 3 50 GJP Gj Customer Control Call Forwarding Don t Answer 4 00 GJC k DELETED 1 DELETED m DELETED n Call Waiting ID for Call Forwarding Don t Answer 10 99 ESXD9 o0 Call Waiting ID for Conferencing 10 99 ESXDC p Call Forwarding Don t Answer with Ring Control 2 00 GCJRC q Three Way Calling with Transfer 8 50 ESCWT r Star 98 Access 1 00 S98AF Note 1 Monthly rate per central office line equipped Note 2 Call Forwarding Don t Answer CFDA must be ordered separate from this offering Rates T terms and conditions for CFDA apply as specified herein Note 3 Caller ID must be ordered separate from this offering Rates terms and conditions for Caller T ID apply as specified in section A13 19 Note 4 Appropriate local or toll usage charges apply for calls originated by the subscriber including connections which continue after the subscriber exits the call AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 17 0 2 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 9 Custom Calling Services Cont d A13 9 4 Per Call Three Way Calling Service A General B 1 5 Rates 1 Per Call Three Way Calling Servi
2. B This service is available to individual line residence and business customers The service is not compatible with PBX trunk service obsolete Prestige service Personal Paging service customer provided public telephone service lines equipped with multi line hunting arrangements or foreign exchange service RingMaster service may not be compatible with all types of customer provided telephone equipment customer premises switching or key equipment For BellSouth Centrex RingMaster see A12 25 12 A 34 RingMaster service is provided subject to the availability of facilities Additionally RingMaster II service may not be available in all central offices equipped to provide RingMaster I service RingMaster service subscribers will be entitled to one white page listing with each RingMaster service number Listings for RingMaster service are subject to terms and conditions specified in Section A6 for directory listings Other listings will also be provided under the terms and conditions described in Section A6 All telephone numbers associated with a line equipped with RingMaster service must originate from the same central office switching machine When establishing RingMaster service Call Forwarding service subscribers must choose one of the following options When Call Forwarding service is activated 1 All telephone numbers associated with one line will be forwarded to a single number when Call Forwarding service is activated 2 Th
3. F Direct Served Channels not routed via the central office non continuous property are limited to one mile in length and are available only at the economic option of the Company G Mileage Measurements 1 Intraexchange mileages for Series 2110 channels are determined as follows a Where channels are located on same continuous property the rates are based on the shortest airline distance between the buildings where the channels are terminated b Where channels are located on different premises and a portion of the channel includes facilities which are routed through more than one Company central office the interoffice channel mileage charge applies to the direct airline distance measured between the serving central offices only except between central offices which serve common areas See Section A9 for rates c When a channel is furnished over facilities which the Company elects to provide on a direct basis and is not routed through a central office one two point channel charge will apply This arrangement is limited to channels not more than one airline mile in length H Continuous property channels are applicable between different buildings on same continuous property and between different premises within the same building Such channels will also be applicable to multi building complexes such as federal county or municipal centers airports shopping centers colleges and universities hospitals resort developments industrial and
4. Remote Call Forwarding is provided on the condition that the customer subscribe to sufficient RCF features and facilities to adequately handle calls to the RCF customer without interfering with or impairing any services offered by the Company If in the opinion of the Company additional Remote Call Forwarding features at the call forwarding location or facilities at the terminating station line are needed the customer will where appropriate be required to subscribe to such additional RCF features and facilities In the event the customer refuses to subscribe to such additional RCF features and facilities said customer s RCF service shall be subject to termination When the Call Forwarding number is to be located in a multioffice exchange the Company will determine the serving central office Remote Call Forwarding will be provided for local calling where the RCF telephone number and the terminating station are both located in the same exchange Further Remote Call Forwarding will be provided for local calling on an interexchange basis in those instances where the exchange serving the RCF telephone number and the exchange serving the terminating station have the identical local calling area within the same county or are within an Extended Area Service arrangement as specified in Section A3 All other calls will be sent paid 1 only Where a business directory listing is provided for the RCF number calls will not be forwarded to a Company provide
5. Call Forwarding Busy Line and or Star 98 Access The following optional features are also available as part of the package Message Waiting Indication Audible or Message Waiting Indication Audible Visual A13 77 2 Terms Conditions and Limitations of Service A The following terms conditions and limitations apply 1 4 5 apply when they are provided as part of this package provided subject to availability of facilities not apply for the suspension period A13 77 3 Rates and Charges A The Voice Mail Calling Features Package is offered at the following rate 1 a b Per line equipped Residence Business Service Charges as provided in A4 apply for the Voice Mail Calling Features Package Monthly Rate 2 00 9 75 All terms conditions and restrictions which normally apply to the services when they are individually provided also All services are furnished only from central offices which have been arranged to provide these services The services are The Voice Mail Calling Features Package can be suspended as specified in A2 The monthly rate for this service does The Voice Mail Calling Features Package is only available to individual line residence and business subscribers USOC S98PK S98CP T T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 71 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 79 211 Dialing Service Con
6. Central Office Activation a Per Central Office 155 00 211CC 3 Change of Point to Number by Subscriber a Per Central Office 13 50 211AP A13 80 711 Dialing Code for Telephone Relay Service TRS A13 80 1 General A 5 Mame son 711 Dialing Code 711 is a three digit local dialing arrangement for telephone voice transmission access to all relay service entities as a toll free call Pursuant to Order 00 257 issued by the Federal Communications Commission FCC in CC Docket 92 105 assigned 711 dialing code for nationwide access to TRS entities to be implemented not later than October 1 2001 Pursuant to Georgia Public Service Commission TRS Twelfth Amendatory Letter Order issued November 13 2000 the 711 Dialing Code is assigned for telephone relay services to be implemented for subscriber use not later than March 1 2001 711 is available from the Company in Company Territory only T This service is subject to the availability of the 711 dialing code 711 can be delivered via regular exchange access lines by individual business lines PBX trunks etc Limitations and use of service as stated in Section A2 T Directory Listings may be provided for 711 at no charge Access to 711 is not available to the following classes of service Hotel Motel Hospital Service toll call only 1 0 O Credit Card Third Party Billing Collect Calls Inmate Service 101XXXX Cellular Type 2A Operator assi
7. Future Use A13 44 DELETED A13 45 Reserved for Future Use A13 46 Simplified Message Desk Interface SMDI A13 46 1 General A13 46 2 Terms and Conditions A13 46 3 Rates and Charges A13 47 Message Waiting Indication MWI A13 47 1 General A13 47 2 Terms Conditions and Limitations A13 47 3 Rates and Charges A13 48 Reserved for Future Use A13 49 Surrogate Client Number A13 49 1 General A13 49 2 Rates and Charges A13 50 Telecommunications Service Priority TSP System A13 50 1 Service Description A13 50 2 Service Limitations A13 50 3 Terms and Conditions A13 50 4 Definitions A13 50 5 TSP Rate Categories A13 50 6 Rates and Charges A13 51 DELETED A13 52 Reserved for Future Use A13 53 Multiline Hunt Queuing A13 53 1 Definitions A13 53 2 Rates and Charges A13 54 Reserved for Future Use A13 55 Reserved for Future Use 50 50 50 51 51 51 51 1 52 52 52 52 52 52 52 52 52 52 52 53 53 54 54 55 55 56 56 56 56 56 T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 6 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS A13 56 Hot Line Service 57 A13 56 1 General 57 A13 56 2 Rates and Charges 57 A13 57 Warm Line Service Obsoleted See Section A113 57 A13 58 Uniform Access Number UAN for LATA Wide Service 58 Obsoleted See Section A113 A13 59 Reserved for Future Use 60 A13 60 Custom Service Area CSA 60 A13 60 1 Description of Service 6
8. GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 3 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 2 Types and Descriptions Cont d A Cont d 2 Local Channels for use with terminal equipment as described following Type 2110 Channels which provide auxiliary T features Tie Line Service and PBX Extension Station service are now located in Section B3 of the Private Line Guidebook Type 1105 2112 2114 2115 a DELETED b Type 2110 A two wire interface with effective two wire facilities furnished for voice transmission for off premises residence or business extension use 3 Tf the extension station is served from a serving wire center different from the main station interoffice mileage charges T from Section A9 will apply 4 DELETED AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 4 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 3 Rates and Charges A For use with terminal equipment 1 For Local Channels per channel Channels which provide this service are now located in Section B3 of the Private Line Guidebook Type 1105 2112 T 2114 2115 Nonrecurring Monthly Charge Rate USOC a Type 2110 50 00 20 00 1SES AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 5 GA 15 0045 EFFECTIVE February 20 2015 A1
9. Hunt Group can be associated with any one 1 night service number Note 2 This rate is in addition to any charges for equipment that may be required on the customer s premises to activate the service or any control channel that may be required between the central office and the customer s premises Note 3 Service charges as outlined in Section A4 apply as appropriate T Note 4 Rates for directory listings are as specified in Section A6 T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 16 0 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 9 Custom Calling Services Cont d A13 9 2 Terms Conditions and Limitations A All Custom Calling Services 1 The services are available subject to network capability and facility availability 2 The services are furnished in connection with individual line service The services are not available in connection with Prestige Communications Service Prestige Communications Package Prestige Deluxe Centrex type services or Coin telephone services 3 Custom Calling Services can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies 4 Except as specified in this Guidebook Custom Calling Services are offered for use with PBX Trunk Service or Outward WATS Service subject to the following limitations May be provided when compatible with the equipment configuration at the custome
10. Limitations Rates Per Call Three Way Calling Service DELETED A13 10 Reserved for Future Use A13 11 Remote Call Forwarding A13 11 1 A13 11 2 A13 11 3 A13 11 4 A13 11 5 A13 11 6 A13 11 7 Description of the Service Limitations Directory Listings Minimum Contract Period Charges Message Charges Service Charges A13 12 Selective Class of Call Screening A13 12 1 A13 12 2 Application Rates and Charges A13 13 Dormitory Communications Service A13 13 1 A13 13 2 A13 13 3 General Terms and Conditions Rates and Charges 16 16 16 0 1 17 17 0 2 17 1 20 21 21 21 22 22 22 22 22 1 23 23 23 23 23 24 25 T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 3 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS A13 14 Long Distance Trunk Service Toll Terminals A13 14 1 General A13 14 2 Rates A13 15 8A Key Telephone System 911 Emergency Service A13 15 1 Description A13 15 2 Definitions A13 15 3 Terms and Conditions A13 15 4 Rates and Charges A13 16 DELETED A13 17 Feature Packages Obsoleted See Section A113 A13 18 DELETED A13 19 TouchStar Service A13 19 1 Application A13 19 2 Definitions of Feature Offerings A13 19 3 Terms Conditions and Limitations of Service A13 19 4 Rates and Charges A13 20 Customized Code Restrictions CCR A13 20 1 General A13 20 2 Customized Code Restrictions Options A13 20 3 Rates and Char
11. addition to the rates and charges following Rates and charges for other features and services utilized by the subscriber will also apply B Features 1 Inter Switch Simplified Message Desk Interface Analog a Per Link 1200 bps b Per Link 2400 bps c Per Link 4800 bps d Per Link 9600 bps 2 Inter Switch Simplified Message Desk Interface Digital a Per Link 9600 bps 3 SS7 Point Code for MWI a Per Point Code A13 73 Reserved For Future Use A13 74 Reserved For Future Use A13 75 Reserved For Future Use A13 76 DELETED Monthly Rate 2 650 00 3 000 00 3 800 00 5 100 00 6 300 00 Nonrecurring Charge 6 800 00 USOC AVBLI1 AVBL2 AVBL4 AVBL9 AVBD9 USOC AVBLM T AT amp T GEORGIA GA 15 0045 GENERAL EXCHANGE GUIDEBOOK Second Revised Page 69 EFFECTIVE February 20 2015 Package A13 MISCELLANEOUS SERVCIE ARRANGEMENTS A13 77 Voice Mail Calling Features Package a k a Voice Mail Companion Services A13 77 1 Definition of Service A The Voice Mail Calling Features Package provides a group of basic network services generally used in conjunction with voice mail services at one monthly rate All services available as part of this package are optionally available on an individual basis The Voice Mail Calling Features Package consists of the following services where available Call Forwarding Don t Answer or Call Forwarding Don t Answer Ring Control
12. associated Such usage may include but is not limited to toll charges local measured service charges exception calling plan rates etc Terms and conditions of these charges are as covered in guidebook sections specific to that particular call type and are not impacted by the application of the per use charge Access to the per activation capability can be restricted at the customer s request at no charge Per Call Three Way Calling Residence Business USOC a Per activation requires completion and bridging of 3 00 3 00 NA second call T D AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 21 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 10 DELETED Cont d A13 11 Remote Call Forwarding A13 11 1 Description of the Service A Remote Call Forwarding RCF is a service whereby a call placed from a station the originating station to a customer s the RCF customer telephone number the call forwarding location is automatically forwarded by Company central office equipment to another station designated by the RCF customer the terminating station A13 11 2 Limitations A B C D m Remote Call Forwarding service is offered subject to availability of suitable facilities RCF service is not offered where the terminating number is a coin or coinless pay telephone The Company does not guarantee identification of the originating telephone number to the R
13. business complexes whether or not intersected by a public thoroughfare provided the following conditions are met 1 The adjacent property segments created by the intersection of a public thoroughfare would be continuous in the absence of the thoroughfare 2 The channels must be provided on a direct basis not routed via the Central Office and are available only at the economic option of the Company 3 The cost of any supporting structure required for such channels will be borne by the customer unless the facilities carried by the supporting structure are predominately used to provide exchange telephone service to members of the general telephone user body I Dedicated circuits between the customer s interLATA Electronic Tandem Switching ETS Digital Electronic Tandem T Switching DETS or Tandem Switching Features TSF functions and the customer s other location s within the same LATA will be provided from the Private Line Guidebook Where this service is provided by the Company as a feature of ESSX service Digital ESSX service MultiServ service MulitServ PLUS service or BellSouth Centrex service the transport of traffic between the ETS function and the basic ESSX service Digital ESSX service MultiServ service MultiServ PLUS service or BellSouth Centrex service function may be performed by the Company s network switching facilities SFG charges for this service will apply and are found in A112 26 7 A112 28 7 and A12 20 AT amp T
14. connection with said service 4 The 211 subscriber shall be liable for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting from any claim of liable and slander 5 Suspension of 211 Dialing Service as covered in Section A2 is not applicable for this service T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 73 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 79 211 Dialing Service Cont d A13 79 2 Service Requirements and Conditions Cont d H 211 will be provided under the following conditions Cont d 6 The 211 subscriber shall respond promptly to any and all complaints lodged with any governing authority against any service provided via 211 If requested by the Company the 211 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber s 211 service 7 A written notice will be sent to any 211 subscriber following oral notification when their service unreasonably interferes with or impairs ot
15. costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting from any claim of liable and slander 5 Suspension of 311 as covered in Section A2 is not applicable for this service The 311 subscriber shall respond promptly to any and all complaints lodged with any governing authority against any service provided via the 311 number If requested by the Company the 311 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber s 311 service 7 A written notice will be sent to any 311 subscriber following oral notification when their service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of 311 Service If after notification the subscriber makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the subscriber is unwilling to accept the modifications or if the subscriber continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as define
16. failed to establish service or decides to discontinue service establishment the 311 number will be recalled and the number will be considered available for reassignment as specified in A preceding If the network has been provisioned for the subscriber the nonrecurring charge will not be refunded or waived The 311 subscriber must prior to provisioning of the service sign a written acknowledgement of possible recall of the 311 number and an agreement to return the code upon receipt of 6 months written notice of such a recall from the Company and abide by all terms and conditions identified by the FCC in CC Docket 92 105 regarding the use and return of such 311 codes If a recall is affected the Company will work with all 311 subscribers affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the 6 month notice period The 311 subscriber will be required to migrate to any standard access arrangement for information services subsequently agreed to by the industry and approved by the FCC The 311 subscriber will be charged the appropriate guidebook rates for the establishment of the new access arrangement Only one 7 or 10 digit local number or one 10 digit toll free number may be used as the lead number per central office Appropriate rates from Sections A3 and A4 will apply The 311 is provided where facilities permit The 311 subscriber should work separately with cellular companies to ascer
17. services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses 5 The 211 subscriber assumes according to other specific rates and charges under guidebook all financial responsibility for all facilities required to connect the recorder announcement equipment located on the subscriber s premises J The Company may take all legal and practical steps to disassociate itself from 211 subscribers providing services whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users K In no event shall the Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure of performance by the Company or its employees or agents in connection with this Guidebook The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the subscriber A13 79 3 Obligations of the Competitive Local Exchange Carrier CLEC A __ In those instances where a CLEC provides 211 access to its end user within the local calling area terms and conditions for 211 Dialing Service are as defined in the appropriate Interconnection Agreement 1 For purposes of providing a CLEC end
18. to another location All terms and conditions including rates for this feature are as described in A13 9 This feature must be ordered separate from Enhanced Caller ID with Call Management Call disposition options provided with Enhanced Caller ID with Call Management include Answer the waiting call placing the first party on hold Answer the waiting call dropping the first party Direct the waiting caller to hold via a recording Forward the waiting call to another location e g a voice mailbox or Telephone Answering Service Conference the waiting call with the existing stable call and if desired subsequently drop either leg of the conferenced call Utilization of the full capabilities of Enhanced Caller ID with Call Management requires the use of an Analog Display Services Interface ADSI compatible telephone at the customer s premises The installation repair and the technical capability of the ADSI compatible CPE to function in conjunction with the features specified herein is the responsibility of the customer The Company assumes no liability and will be held harmless for any incompatibility between this equipment and the network features described herein BusyConnect BusyConnect is an optional network feature which will be available in central offices where facilities permit on a usage basis Presubscription will not be required and billing will be incurred on a per use basis BusyConnect enables callers to r
19. which originate from his number s Failure of other long distance providers to act on the information digits passed to them could result in charges being placed on the subscriber s number s Selective Class of Call Screening is furnished in connection with local residence and business line service PBX Trunk service or ESSX service line Digital ESSX service MultiServ service MultiServ PLUS service or BellSouth Centrex service A13 12 2 Rates and Charges A The following rates and charges will apply per line equipped for screening in addition to a Secondary Service Charge 1 Per Central Office or MultiServ service line Monthly Rate USOC a each 2 80 SRG 2 Per ESSX service Digital ESSX service MultiServ PLUS service or BellSouth Centrex service line a each 0 90 SRG 3 Per PBX trunk equipped for screening a each 2 80 SRG A13 13 Dormitory Communications Service A13 13 1 General A Dormitory Communications Service DCS is available to accredited public and private educational institutions for residential use by students faculty members or employees who reside in dormitories or other residential quarters owned leased or under control of the educational institution DCS is furnished from central office equipment located on Company premises and associated facilities arranged to provide the equivalent of residence individual line rotary dial local exchange service Except for the optional provision of Touch Tone Cal
20. 0 A13 60 2 Terms and Conditions 61 A13 60 3 Rates and Charges 61 A13 61 Answer Supervision 61 A13 61 1 Description of Service 61 A13 61 2 Rates and Charges 61 A13 62 Call Detail Information 61 A13 62 1 Description of Service 61 A13 62 2 Terms and Conditions 62 A13 62 3 Rates and Charges 62 A13 63 Reserved for Future Use 62 A13 64 Reserved for Future Use 62 A13 65 Reserved for Future Use 62 A13 66 Reserved for Future Use 62 A13 67 Reserved for Future Use 64 A13 68 Reserved for Future Use 64 A13 69 DELETED 64 A13 70 Privacy Manager Service 65 A13 70 1 Definition of Feature Offering 65 A13 70 2 Terms Conditions and Limitations of Service 65 A13 70 3 Rates and Charges 66 T T T GA 15 0045 AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fifth Revised Page 7 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS A13 71 Reserved for Future Use A13 72 Inter Switch Simplified Message Desk Interface A13 72 1 General A13 72 2 Terms and Conditions A13 72 3 Rates and Charges A13 73 Reserved for Future Use A13 74 Reserved for Future Use A13 75 Reserved for Future Use A13 76 Reserved for Future Use A13 76 DELETED 66 66 66 66 67 67 67 67 67 A13 77 Voice Mail Calling Features Package a k a Voice Mail Companion Services Package A13 77 1 Description of Service A13 77 2 Terms Conditions and Limitations of Service A13 77 3 Rates and Charges A13 78 DELETED A13 79 211 Dialing Ser
21. 3 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 3 Rates and Charges Cont d A For use with terminal equipment Cont d 2 For a channel not routed via the central office limited to channels not more than one air mile in length per two point channel Channels which are not routed via the central office are now located in Section B3 of the Private Line Guidebook T Types 1105 2112 and 2114 Nonrecurring Monthly Charge Rate USOC a Type 2110 33 50 12 50 J50S 3 For a channel between different buildings on same continuous property and for different premises within the same building a Per 1 10 mile 1 First 1 10 mile a Obsoleted See Section A113 NA b Type 2110 54 00 1 65 1ILL E c Obsoleted See Section A113 NA d Obsoleted See Section A113 NA 2 Each additional 1 10 mile a Obsoleted See Section A113 NA b Type 2110 1 65 ILL E c Obsoleted See Section A113 NA d Obsoleted See Section A113 NA 4 For a Local Channel terminated outside the Base Rate Area BRA in addition to 1 preceding a Per Local Channel 1 First zone a Type2110 6 00 1LS 2 Each additional zone a Type 2110 12 00 1LS Note 1 When a channel between different buildings on the same continuous property requires a connection to the serving wire center then a charge for each Local Channel required will apply The nonrecurring charge is per chann
22. AL EXCHANGE GUIDEBOOK First Revised Page 23 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 12 Selective Class of Call Screening A13 12 1 Application A F Selective Class of Call Screening Service enables a customer to secure central office blocking of originating 1 101XXXX1 10XXX1 and 900 service calls Additionally specific screening information from the originating line is sent to the operator on Company handled intraLATA calls to prevent operator assisted calls from being billed to the subscriber s line Information digits are also passed to long distance providers other than the Company to identify the line as requiring special operator handling All local calls and calls to Company numbers such as repair service Directory Assistance Service and public emergency service numbers such as 911 will be permitted from the establishment Selective Class of Call Screening is available only from central offices which have been arranged to provide the service The service is provided subject to the availability of facilities This service is not compatible with all service offerings e g Customized Code Restriction Selective Class of Call Screening can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies Subscribing to this service does not relieve the subscriber of responsibility for calls other than intraLATA calls carried by the Company
23. After establishment of service the interval can only be changed by the customer and cannot be changed via service order A change made by the customer is not subject to service charges Customer Control Call Forwarding Busy Line The destination telephone number is specified by the customer at the time this feature is ordered and can only be changed via service order Customer Control Call Forwarding Don t Answer The destination telephone number and forwarding interval are specified by the customer at the time this feature is ordered and can only be changed via service order No service charge is applicable if the customer requests a ring count change within 30 days from the establishment of this feature on the subscriber s line T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 16 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 9 Custom Calling Services Cont d A13 9 2 Terms Conditions and Limitations Cont d J Call Forwarding Multipath all varieties 1 Where facilities permit for a single non rotary exchange line trunk or a rotary hunting arrangement of 10 or less lines trunks up to10 calling paths will be provided with the first feature rate For a hunting arrangement greater than 10 lines trunks additional paths in excess of the 10 provided with the first feature rate can be purchased In these instances the total number of Intra Interoffice calling p
24. D Cont d A13 70 Privacy Manager Service A13 70 1 Definition of Feature Offering A Privacy Manager service will provide Caller ID subscribers with the ability to identify unavailable unknown blocked and private numbers Privacy Manager service will intercept all unidentified calls before the subscribers telephone rings If the call is marked private the caller will be asked to press 1 to deliver his her calling information On unavailable or unknown numbers the caller will be asked to state their name Once the calling party is identified the service will ring the subscriber and announce the calling party s information The subscriber has the option to accept the call reject the call or send a Do Not Solicit message to a telemarketer Privacy Manager service allows the subscriber to assign a special passcode giving callers of his her choice the ability to bypass Privacy Manager service Subscribers may also switch Privacy Manager service on or off from his her own phone A13 70 2 Terms Conditions and Limitations of Service 1 A The following terms conditions and limitations apply T 1 Privacy Manager service is provided subject to the availability of facilities 2 Privacy Manager service is available to single and multi line residence customers 3 Privacy Manager service is not compatible with Calling Number Delivery Blocking Permanent FX FCO ISDN or ADSL Privacy Manager service may not be compatible with RingMaster service in
25. ECs end users within the local calling area the 511 subscriber must make appropriate arrangements with the independent company or CLEC serving that territory The 511 subscriber should work separately with competing local providers to ascertain that its end user customers will be able to travel information services provided by 511 C The Local Calling Area of the 511 Service subscriber will be the basic Local Calling Area defined in A3 3 as facilities permit T If local calling areas are merged and a 511 number exists in both areas the 511 subscriber who established 511 first in time will be entitled to retain the 511 number in the merged local calling area This service is subject to the availability of 511 numbers 511 can be delivered via regular exchange access lines by individual business lines PBX trunks etc Limitations and use of service as stated in Section A2 apply T Q mn mS Directory Listings may be provided for 511 at rates terms and conditions at no charge T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 77 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 81 511 Dialing Service Cont d A13 81 1 General Cont d H K L Access to 511 is not available to the following classes of service Payphone Service Provider Telephones PSPs Hotel Motel Hospital Service 1 0 0 Credit Card Third Party Billing Collect Calls In
26. ID with Call Management and Call Tracking on operator handled calls TouchStar service can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies Per activation Call Return Repeat Dialing BusyConnect denial of per activation Call Return and denial of per activation Repeat Dialing are available to the following types of service where facilities permit single line residence single line business multi line residence multi line business and PBX trunks T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Eighth Revised Page 39 0 5 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 19 TouchStar Service Cont d A13 19 4 Rates and Charges Cont d C Other Individual Features Monthly Rate Per C O Line Equipped Residence Business USOC 1 Caller ID Basic a Per line 9 99 11 00 NSD 2 Caller ID Deluxe with ACR a Perline 9 99 15 00 NXMCR 3 Caller ID Deluxe without ACR a Per line for Multi Line Hunt Group arrangements 9 99 14 50 NXMMN 4 Enhanced Caller ID with ACR a Per line NA 17 00 NXECR 5 Enhanced Caller ID with Call Management with ACR a Perline NA 17 00 NIACR 6 Enhanced Caller ID with Call Management with ACR and Call Forwarding Don t Answer a Perline NA 17 00 NCACR D Per Subscription 1 Business PBX or MLHG a Call Tracking Bulk Calling Line Identification BCLID Nonrecurring Charge U
27. SOC 1 Per Line Trunk Arrangement a Per DID arrangement 500 00 NXB b Per Non DID arrangement 500 00 NXK Charge Per Call USOC 2 Per Calling Number Delivered Usage Charge a First 50 000 calls 03 NA b 50 001 400 000 calls 02 NA c Over 400 000 calls 01 NA E Obsoleted See Section A113 Note 1 Call Forwarding Don t Answer CFDA must be ordered separate from this offering Rates T terms and conditions for CFDA are in A13 9 Note 2 The rate includes a data set located in the central office A Type 2463 four wire local channel T is required and should be ordered from the Private Line Guidebook Section B3 AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 40 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 20 Customized Code Restrictions CCR Cont d A13 20 1 General Cont d B C D Customized Code Restrictions will be available to basic exchange customers with Individual Line Residence Service Business Service or PBX Trunks in either Flat Rate Message Rate or Measured Rate environment Subscribers dialing restricted codes in the CCR Dialing Plan will be sent to an appropriate recorded announcement Customized Code Restrictions are furnished only from central offices which have been arranged to provide these services The services are provided subject to the availability of facilities It shall be the responsibility of the subscriber to
28. TARIFF DISTRIBUTION FILE PACKAGE NO GA 15 0045 DATE February 20 2015 STATE GEORGIA EFFECTIVE DATE 02 20 2015 TYPE OF DISTRIBUTION Approved PURPOSE General Exchange Guidebook Cleanup Sections A13 TARIFF SECTION PAGE NUMBER PAGE REVISION G013 1 0001 G013 1 1 0001 G013 2 0001 G013 3 0001 G013 4 0001 G013 5 0001 G013 9 0001 G013 13 0001 G013 16 0 1 0002 G013 16 1 0002 G013 17 0012 G013 17 0 2 0004 G013 21 0001 G013 22 1 0001 G013 23 0001 G013 24 0001 G013 25 0001 G013 27 0001 G013 28 0001 G013 39 0 3 0 2 0001 G013 39 0 3 1 0003 G013 39 0 5 0008 G013 40 0001 G013 43 3 0001 G013 44 0001 G013 45 3 0002 G013 51 0001 G013 51 1 0001 G013 52 0003 G013 52 1 0002 G013 53 0002 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G013 G13 Cont pg G13 Cont pg G13 Cont pg G13 Cont pg G13 Cont pg G13 Cont pg 56 57 61 62 65 66 67 69 12 73 74 75 76 77 78 79 80 81 NUYDN BW 0001 0004 0001 0001 0004 0004 0004 0002 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0001 0002 0004 0005 AT amp T GEORGIA GA 15 0045 GENERAL EXCHANGE GUIDEBOOK First Revised Page 2 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS A13 9 Custom Calling Services A13 9 1 A13 9 2 A13 9 3 A13 9 4 A13 9 5 Description of Service Terms Conditions and
29. all direct or forwarded due to busy or don t answer and the calling number B ISMDI has the capability to activate and deactivate a Message Waiting Indication MWI feature on an end user s line if the end user s line is equipped with MWI C The subscriber had the option of specifying an SS7 Point Code to which MWI messages are to be routed A13 72 2 Terms and Conditions T A ISMDI is furnished only from central offices which have been equipped and arranged to provide this service B Compatible private facilities such as Private Line Service or SynchroNet service are required as a data link between the serving central office and the subscriber s equipment Rates and charges for these facilities are as specified in the Private Line Service Guidebook C In addition to the ISMDI data link a voice level hunt group is required between the ISMDI host office and the voice text messaging system at the subscriber s premises at the rates and charges specified in other sections of this document The lead telephone number associated with this hunt group must be used for any voice text messaging systems that utilize a data link sanity check or heartbeat capability The lead telephone number should not be equipped with Message Waiting Indication MWI capability and the activate MWI message should be programmed in the voice text messaging system for the purpose of executing the sanity check capability D Network errors generated by voice text messagin
30. all switch types 4 Caller ID Deluxe and Touch Tone service are required in order to subscribe to Privacy Manager service AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 66 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 70 Privacy Manager Service Cont d A13 70 3 Rates and Charges A The following rates and charges are for Privacy Manager service only and are in addition to the applicable service charges and monthly rates for exchange access lines and other services with which this service is associated 1 Residence Monthly Rate USOC a Per line except Complete Choice plan lines 9 00 PMX1R b Per Complete Choice plan line 9 00 PMXIR A13 71 Reserved for Future Use A13 72 Inter Switch Simplified Message Desk Interface A13 72 1 General A Inter Switch Simplified Message Desk Interface ISMDI provides subscribers the ability to route calls and associated call information across the Public Switched Telephone Network between the end office serving the subscriber s voice text messaging system and the end offices serving the subscriber s clients A station user may have incoming calls forwarded to the voice text messaging system when that person s station line is busy or when calls cannot be answered Call information is transported to the voice text messaging equipment at the subscriber s premises The information transported includes the number called the type of incoming c
31. als Federal or non Federal specified by the Director Office of Emergency Communications OEC on behalf of the Executive Office of the President of the United States A13 50 2 Service Limitations A Priority installation and or restoration of NSEP telecommunications services shall be provided in accordance with Part 64 401 Appendix A of the Federal Communications Commission s Rules and Regulations In addition TSP System service shall be provided in accordance with the guidelines set forth in Telecommunications Service Priority TSP System for National Security Emergency Preparedness NSEP Service User Manual NCS manual 3 1 1 dated July 9 1990 and Telecommunications Service Priority TSP System for National Security Emergency Preparedness NSEP Service Vendor Handbook NCS manual 3 1 2 dated July 9 1990 The customer for the TSP System service must also be the same customer for the underlying Exchange Service with which it is associated The Company will arrange for the installation and or restoration of TSP System service upon receipt of the proper certification as specified in A preceding It is the responsibility of the TSP user to provide the TSP Authority Code to the Company with each service request When performing Priority Installation or Priority Restoration repair on TSP designated services in compliance with the Terms and Conditions cited in A preceding the Company may not be in a position to notify the custom
32. anged to provide this feature The feature is provided subject to the availability of facilities DELETED When calls are forwarded multiple times within the serving central office the following options are available to determine which called number is delivered to the subscriber s voice messaging equipment Originally Called Directory Number OCDN With OCDN the first number that forwards within the central office serving the subscriber s voice messaging equipment is sent by the SMDI feature regardless of the number of forwarding attempts taking place before the call reaches the subscriber s voice messaging equipment Redirecting Directory Number RDN RDN is the number of the last telephone line within the central office serving the subscriber s voice messaging equipment to forward the call to the subscriber s voice messaging equipment The number originally dialed by the calling party is not delivered via the SMDI data link if the call is forwarded more than once or hunts through a series of lines before reaching the subscriber s voice messaging equipment The options available to the customer in each switch type are as follows SWITCH TYPE TYPE CALLED NUMBER DELIVERED 1AESS RDN only DMS 100 RDN or OCDN SESS RDN or OCDN EWSD RDN or OCDN D T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 51 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 46 Simplified Message D
33. anizations providing emergency services including but not limited to hospitals nursing homes fire departments and law enforcement agencies 6 DELETED DELETED 8 No calls will be placed between the hours of 9 00 PM and 8 00 AM AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 44 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 24 Network Facilities for Use with Automatic Dialing and Announcing Devices Cont d A13 24 1 General Cont d B Subscribers using ADAD s must do so under the following conditions Cont d 8 No calls will be placed to persons or firms whose telephone numbers have been omitted from Company directories at the request of such persons or firms 9 DELETED 10 Equipment used to place such calls shall be equipped with an automatic clock and calendar device which will operate even in the event of power failure to prevent unattended operation in violation of the time limitations set forth herein 11 The Company is under no obligation to provide lists of customer telephone numbers or any directory information other than that contained in normally published and distributed directories for public use C Any person wishing to receive telephone calls through the use of ADAD equipment shall give his or her written permission to the person using employing or directing another person to use or contracting for the use of such ADAD equipment D A person may
34. another 211 subscriber through merger acquisition or otherwise then the affiliated subscribers must surrender all but one 211 number within 6 months of the merger or acquisition 211 will not provide calling number information in real time to the 211 subscriber If the 211 subscriber needs this type of information the 211 subscriber must subscribe to a compatible Calling Number Identification service in A13 preceding Calls to a disconnected 211 number will be routed to intercept of the announcement facilities for a maximum of 60 days when the 211 provider is a Company subscriber The announcement provided may refer the caller to another telephone number AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 72 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 79 211 Dialing Service Cont d A13 79 2 Service Requirements and Conditions A B m All requests for 211 must be submitted in writing to the Georgia Public Service Commission The Commission will allocate 211 numbers in the BLCAs based upon requirements and or standards established by the FCC The Company will provision the subscriber s order within a reasonable time given the complexity of the order The 211 subscriber will be billed the nonrecurring charge when the service is provisioned by the Company If during this period the 211 subscriber has failed to establish service or decides to discontinue service establi
35. aths provided on exchange lines trunks equipped with Rotary Grouping can only be equal to or less than the number of lines trunks in rotary Where calls are to be forwarded to telephone service other than that of the subscriber to the Call Forwarding Multipath features it shall be the responsibility of the Multipath subscriber to obtain permission for such forwarding from the subscriber to the other service and to determine a mutually acceptable number of access paths Where the other subscriber contests such forwarding or the number of access paths the Company reserves the right to modify the Multipath service to the extent necessary to eliminate the other subscriber s complaint The Multipath subscriber shall be responsible for the guidebook charges for any resulting rearrangement of the Multipath service Call Waiting ID 1 2 3 Call Waiting ID is furnished only to single line residence customers Subscribers to Call Waiting ID must have Touch Tone service The customer must have a Calling Identification Delivery feature such as Caller ID Basic or Caller ID for the calling identification data of the waiting call to be provided following the Call Waiting ID alerting tone The customer must subscribe to the Call Forwarding Don t Answer feature in order to forward a waiting call to another location All terms and conditions including rates for the other features associated with the line are as described in feature specific sections Su
36. bers must surrender all but one 311 number within 6 months of the merger or acquisition K 311 will not provide calling number information in real time to the 311 subscriber If the 311 subscriber needs this type of information the 311 subscriber must subscribe to a compatible Calling Number Identification service in A13 preceding L Calls to a disconnected 311 number will be routed to intercept announcement facilities for a maximum of 60 days when the 311 subscriber is a Company subscriber The announcement provided may refer the caller to another telephone number AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 81 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 82 311 for Non Emergency Municipal Use Cont d A13 82 2 Service Requirements and Conditions A B m All requests for 311 must be submitted in writing to the Public Service Commission The Commission will allocate the 311 code in the specified central office based upon requirements and or standards established by the FCC Within 30 days of the number assignment by the Public Service Commission the 311 subscriber must initiate the request for service The Company will provision the subscriber s order within a reasonable time given the complexity of the order The 311 subscriber will be billed the nonrecurring charge when the service is provisioned by the Company If during this period the 311 subscriber has
37. bscriber 2 A CLEC may negotiate the provision of directory listings as defined in the Interconnection Agreement A13 82 4 Rates and Charges A Application of Rates 1 A Service Establishment charge shall apply per central office 2 311 subscribers will pay the normal guidebook charges for the local exchange access arrangements e g PBX trunks Centrex Type Services lines etc used for transporting and terminating messages at the 311 subscriber s designated premises 3 Applicable service order charges as specified in Section A4 will apply in addition to the following rates A Central Office Activation charge will apply per central office switch translated to the lead number 5 A charge will apply to changes to the point to number at the subscriber s request per 311 Service per central office switch B Charges applicable to the 311 For Non Emergency Municipal Use Subscriber 1 Service Establishment Charge Nonrecurring Charge USOC a Per Central Office 590 00 311SE 2 Central Office Activation a Per Central Office 117 00 311CC 3 Change of Point to Number by Subscriber a Per Central Office 5 00 311AP T T T T
38. by dialing 511 511 will be provided under the following conditions 1 For network sizing and protection the 511 subscriber must provide an estimate of annual call volumes the expected busy hour and holding time for each call to 511 2 The customer will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgment of the Company to adequately handle calls to 511 without impairing the Company s general telephone service or telephone plant It will be the intent of the Company to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours for 511 Dialing Service 3 The 511 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connection with the service and from all holders of copyrights trademarks and patents used in connection with said service 4 The 511 subscriber shall be liable for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all costs expenses and counsel fees incurred on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringem
39. ce is available to all residence and business customers where facilities permit This service permits use of the three way calling feature on an as needed basis with the subscriber paying the rate shown in A13 9 4 B for each occasion it is successfully used Three way calling permits the subscriber activating the feature to hold an in progress call and originate a second call while maintaining privacy from the first call or to add another party for a three way conference arrangement Switch specific technology determines how a subscriber activates the feature In certain switch technology the feature is activated by flashing the serving switch from the subscriber s terminating equipment Flashing is accomplished via a receiver button switchhook hook flash key flash key etc This technology provides the subscriber with spontaneous control of the feature Other switch technology requires that the feature be dial activated by the subscriber prior to establishing the first leg of a three way call using a Company provided code The per activation charge is applied only when a second call is completed and bridged to the first call Completed calls include but are not limited to those calls terminated to telephones voice messaging systems answering machines facsimile machines modems etc The per activation charge is in addition to any switched network usage charge appropriate for the line with which the Per Use Three Way Calling feature is
40. ch features must be ordered separate from Call Waiting Deluxe The Secondary Service Charge for establishment of Call Waiting ID on the customer s line will be waived for the first sixty 60 days of availability in each area Three Way Calling with Transfer This feature shall not be used to extend calls on a planned and continuing basis to intentionally avoid the payment in whole or in part of message charges toll or otherwise that would regularly be applicable between the stations bridged together by the subscriber Star 98 Access 1 Star 98 Access is only available to subscribers on lines which are equipped with a version of Call Forwarding Don t Answer 2 Star 98 Access is provisioned on a per line basis and functions only from a line provisioned with this feature and the appropriate auxiliary calling features 3 Star 98 Access is not available on ISDN Prestige Foreign Central Office FCO Foreign Exchange FX lines or Centrex type services 4 Star 98 Access may not be compatible with all auxiliary calling features T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Twelfth Revised Page 17 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 9 Custom Calling Services Cont d A13 9 3 Rates A Residence 1 Individual Features Monthly Rate USOC a Call Forwarding Variable 9 00 ESM b Three Way Calling 8 50 ESC c Call Waiting 10 99 ESX d Speed Calling 8 Code
41. d telephone service for which residential rates apply Where calls are to be forwarded to telephone service other than that of the RCF subscriber it shall be the responsibility of the RCF subscriber to obtain permission for such forwarding from the subscriber to the other service and to determine a mutually acceptable number of access paths Where the other subscriber contests such forwarding or the number of access paths the Company reserves the right to modify the RCF service to the extent necessary to eliminate the other subscriber s complaint The RCF subscriber shall be responsible for the guidebook charges for any resulting rearrangement of the RCF service T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 22 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 11 Remote Call Forwarding Cont d A13 11 7 Service Charges A Service charges as shown in section A4 apply as follows T 1 For the initial or subsequent installation of RCF features the Secondary Service Charge shall apply 2 For the subsequent addition of additional access facilities RCAs to an existing RCF service the Secondary Service Charge shall apply 3 To change the number at the call forwarding location to revise the number for the terminating location at the call forwarding location or to change both numbers on the same order the Secondary Service Charge shall apply AT amp T GEORGIA GENER
42. d by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service T T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 82 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 82 311 for Non Emergency Municipal Use Cont d A13 82 2 Service Requirements and Conditions Cont d I Ifa pre recorded announcement is provided by the 311 subscriber the following conditions apply 1 The 311 subscriber will provide announcements The Company will provide only the delivery of the call 2 311 subscriber s sponsorship of any particular announcement of recorded program service shall not preclude another 311 subscriber from sponsoring the same or similar announcement or recorded program service 3 The provision of access to the 311 network by the Company for the transmission of announcement or recorded program services is subject to availability of such facilities and the requirements of the local exchange network 4 The 311 subscriber assumes all financial responsibility for all costs involved in providing announcement or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses 5 The 311 subscriber assumes according to other specific rates and charges under guidebook all financial responsibi
43. ducational institution s request subject to the terms and conditions specified for the temporary suspension of individual line residence service in Section A2 3 16 The rates and charges specified for DCS lines in 3 following do not include directory listings in the alphabetical section of the directory of the Company With the consent of the educational institution directory listings for DCS are furnished at the same rates and charges specified for residence additional directory listings in Section A6 6 With the consent of the educational institution DCS extension stations will be provided only within the same dormitory room or suite or other residential quarters as the associated DCS line and will be furnished at the same rates and charges as specified for residence extension service in Section A3 Subject to the availability and type of DCS central office equipment provided and with the consent of the educational institution DCS lines may be equipped for Touch Tone Calling Service and or Custom Calling Service at the same rates and charges as specified for such services on residence individual lines in Section A13 Where the DCS central office equipment has Centrex Type Services capabilities and at the request of the educational institution tie lines will be furnished at additional charges between the switching system of the educational institution and the DCS central office equipment subject to the conditions specified in M following Wh
44. e main telephone number only will be forwarded when Call Forwarding service is activated The additional RingMaster service numbers will continue to ring and may be answered at the subscriber s premises Appropriate nonrecurring charges will apply when changing from one option to the other subsequent to the establishment of RingMaster service RingMaster service can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 51 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 45 Reserved For Future Use A13 46 Simplified Message Desk Interface SMDI A13 46 1 General A B C Simplified Message Desk Interface SMDI is a feature that provides an interface to a customer provided message system Call related information is passed to the customer s message system via a data link from the central office to the customer s premises This information includes the originating telephone number intra office only called telephone number and the reason for forwarding the call busy or don t answer SMDI has the capability to activate and deactivate Message Waiting Indication Audible and Visual see A13 47 on an end user s line on an intra office basis DELETED A13 46 2 Terms and Conditions A B C SMDI is furnished only from central offices which have been arr
45. e only at the economic option of the Company A nonrecurring charge based on the full nonrecoverable cost of providing such new facilities will be applicable when construction is complete As channels within the new facilities are activated for use standard guidebook recurring and nonrecurring charges for the first one tenth mile increment will be applicable for every channel service utilized by the customer Existing Company provided intrasystem wiring inside a building or between buildings located on the same contiguous property will continue to be available as required after June 30 1984 The Company will continue to offer additional services on these facilities as long as such wiring or cable facilities are available at standard guidebook rates and charges Where existing facilities have been placed prior to July 1 1984 under guidebook provisions which fully recovered the costs of such facilities as a nonrecurring charge standard guidebook recurring and nonrecurring charge for the first one tenth mile increment will continue to be applicable for every channel service utilized by the customer See Section A112 for the application of extension line charges associated with ESSX service and Digital ESSX service stations T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 2 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 1 General Cont d
46. e provides the capability of delivering off hook supervisory signals from the subscriber s serving central office to a line interface at the customer s premises These supervisory signals indicate when the called party has answered an incoming call gone off hook 1 Answer Supervision is furnished only from central offices arranged to provide this service and is provided subject to the availability of facilities 2 This feature is only available with line side terminated PBX trunks It is not available with residence or business lines digital facilities or trunk side terminated facilities such as DID trunks or Trunk Side Access Facilities A13 61 2 Rates and Charges A Answer Supervision 1 Line a Each 2 00 2 33 ANU A13 62 Call Detail Information A13 62 1 Description of Service A Call Detail Information is an arrangement to provide a monthly record by Uniform Access Number UAN per Revenue T Accounting Office of terminating traffic to the customer Call Detail Information is provided only in conjunction with UAN in A113 58 B Call Detail Information may be provided on any UAN subscribed for by the customer and will include toll call detail The call detail information will include the calling telephone number the UAN date time of day and call duration C Call Detail Information will be provided on magnetic tape The tape density and number of tracks will be that used by the program and data processing system in use b
47. eature provides for a telephone number in the subscriber s serving wire center from which calls will be forwarded on an intraoffice basis to the subscriber s exchange service B This feature is furnished only from central offices which have been arranged to provide this service and is provided subject to the availability of facilities A13 49 2 Rates and Charges A The Secondary Service Charge specified in A4 will be incurred in addition to B B Surrogate Client Number 1 Per Telephone Number Monthly Rate USOC a Residence Each 4 00 SMV b Business Each 3 00 SMV AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 52 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 50 Telecommunications Service Priority TSP System A13 50 1 Service Description A The Telecommunications Service Priority TSP System is a structured coding scheme that prescribes the order in which National Security Emergency Preparedness NSEP telecommunications services are installed or restored The TSP System was developed to support the requirements of the U S Government and applies only to NSEP telecommunications services to which the Company is able to apply priority treatment It requires and authorizes priority action by the Company Conditions of emergency or crises that cause invocation of NSEP treatment can only be declared by authorized officials of the Federal Government or other offici
48. ed in the End User Access Service Section of the Intrastate and Interstate Access Service Tariffs apply as appropriate B Tie Lines and Tie Line Terminals 1 Tie Lines a Apply same rates and charges as specified in Section A13 2 for Tie Lines between the educational institution s T switching system and the DCS central office 2 Tie Line Terminals each a At the educational institution s switching system apply appropriate rates and charges depending on type of switching system utilized b At the DCS central office apply same rates and charges as specified for Centrex Type Services Tie Line Terminal T USOC ESJ in Section A112 A13 14 Long Distance Trunk Service Toll Terminals A13 14 1 General A Long distance trunks are facilities which are arranged for access to toll switchboard positions or the direct distance dialing network B Long distance trunk service is furnished only from central offices which have been arranged to provide this service and is provided subject to the availability of the facilities Further access to the IDDD network as provided in A13 14 2 A following is furnished only from central offices which provide IDDD with basic exchange service C Long distance trunk service is available to customers who have a requirement for placing a large amount of outgoing long distance toll messages D This service is not intended for the completion of incoming toll messages local exchange messages or messages of an
49. ed on account thereof arising out of and resulting directly or indirectly from the service or in connection therewith including but not limited to any loss damage expense or liability resulting from any infringement or claim of infringement of any patent trademark copyright or resulting from any claim of liable and slander 5 The Company shall respond promptly to any and all complaints lodged with the Georgia Public Service Commission regarding the delivery of a call to the TRS service provider via 711 6 DELETED AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 76 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 81 511 Dialing Service A13 81 1 General A 511 Dialing Service 511 is a three digit local dialing arrangement available in specified areas with BellSouth Telecommunications Inc Company for delivery of general information via voice grade facilities Pursuant to Order 00 256 issued by the Federal Communications Commission FCC in CC Docket 92 105 the 511 code is assigned for access to travel information services In addition the 511 subscriber must comply with any orders and rules pertaining to 511 adopted by the FCC in rulemaking proceeding CC Docket 92 105 B 511 is available from the Company in Company Territory only To provide access to 511 to end users in an independent T company territory or to a Competitive Local Exchange Carriers CL
50. eemption will adhere to the provisions appearing in A2 5 B No charge applies when a TSP designation is discontinued C With the exception of credit information a customer obtaining TSP System service acknowledges and consents to the provision of certain customer service details by the Company to the Federal Government to allow for the proper maintenance and administration of the TSP System That information includes but is not necessarily limited to Confirmation of completed TSP service orders directly to the Director Office of Emergency Communications OEC Verification of installation and or restoration priority level assignment s with the Director OEC Reconciliation of TSP service information with the Director OEC or the customer prime service vendor A13 50 4 Definitions National Security Emergency Preparedness NSEP Services NSEP services are telecommunications services that are used to maintain a state of readiness or to respond to and manage any events or crises local national or international which causes or could cause injury or harm to the population damage to or loss of property or degrade or threaten the NSEP posture of the United States Office of Emergency Communications OEC The OEC is responsible for the day to day operations of the TSP System This includes maintaining a twenty four hour point of contact to handle emergency provisioning requests assigning priority levels and Authorization Codes and main
51. efer the caller to another telephone number A13 81 2 Service Requirements and Conditions A B All requests for 511 must be submitted in writing to the Georgia Public Service Commission The Commission will allocate the 511 code in the specified BLCAs based upon requirements and or standards established by the FCC Within 30 days of the number assignment the 511 subscriber must initiate the request for service The Company will provision the subscriber s order within a reasonable time given the complexity of the order The 511 subscriber will be billed the nonrecurring charge when the service is provisioned by the Company If during this period the 511 subscriber has failed to establish service or decides to discontinue service establishment the 511 number will be recalled and the number will be considered available for reassignment as specified in A preceding If the network has been provisioned for the subscriber the nonrecurring charge will not be refunded or waived The 511 subscriber must prior to provisioning of the service sign a written acknowledgement of possible recall of the 511 number and an agreement to return the code upon receipt of 6 months written notice of such a recall from the Company and abide by all terms and conditions contained in Order 00 256 issued any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such 511 codes If a recall is affected the Company wil
52. el Note 2 Charges are applicable only for those facilities in place as of June 30 1984 Note 3 When a serving central office is located outside the Base Rate Area BRA no zone charges will apply to a customer located in the same zone as the serving central office or in a zone which is adjacent to the serving central office s zone AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 9 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 5 Signaling Arrangements A Signaling is generally required for all Off premises Station Channels and Tie Lines associated with PBX or similar systems 1 These arrangements are now located in Section B3 of the Private Line Guidebook Type A B C T 2 Obsoleted See Section A113 3 These arrangements are now located in Section B3 of the Private Line Guidebook E amp M Ringdown Manual and T Ringdown Automatic 4 Obsoleted See Section A113 A13 2 DELETED AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 13 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 5 Arrangement for Night Sunday and Holiday Service Cont d A Cont d 1 Central Office Equipment Cont d Nonrecurring Monthly Charge Rate USOC a Each 17 55 1 00 TTA 2 Directory Listings a Each NA A13 6 DELETED Note 1 Only one central office line in each
53. emote Call Forwarding customer Transmission quality may vary depending on the distance and routing necessary to complete a call Since RCF service tandems two calls into one call normal transmission quality is not assured for calls forwarded via RCF Nonetheless the resulting transmission performance will generally meet the RCF customer s voice grade needs Service arrangements which tandem more than two calls into one are more likely to result in unacceptable transmission quality therefore the Company will not knowingly forward calls via RCF to another telecommunications service arranged for permanent call forwarding This policy can be administered only at the time RCF is ordered and applies only in the forwarding direction The services to which RCF calls are forwarded are provided independent of the RCF service and may not be within the Company s jurisdiction Further such services can be changed subsequent to the provision of an RCF service Consequently it is impractical to assure that such increased tandem forwarding never occurs Where the Company is aware of such a service configuration it reserves the right to modify such arrangements Modifications may include but are not limited to changing the associated forwarded to number or termination of the RCF service The RCF customer will be responsible for normal guidebook charges for such changes Remote Call Forwarding is not represented as suitable for satisfactory transmission of data
54. ent of any patent trademark copyright or resulting from any claim of liable and slander 5 Suspension of 511 as covered in Section A2 is not applicable for this service The 511 subscriber shall respond promptly to any and all complaints lodged with any governing authority against any service provided via the 511 number If requested by the Company the 511 subscriber shall assist the Company in responding to complaints made to the Company concerning the subscriber s 511 service 7 A written notice will be sent to any 511 subscriber following oral notification when their service unreasonably interferes with or impairs other services rendered to the public by the Company or by other subscribers of 511 Service If after notification the subscriber makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the subscriber is unwilling to accept the modifications or if the subscriber continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service If a pre recorded announcement is provided by the 511 subscriber the following conditions apply 1 The 511 subscriber will
55. er regarding additional labor charges if additional labor is required The customer recognizes that quoting charges and obtaining permission to proceed with the installation or restoration of service may cause unnecessary delays and grants the Company the right to quote charges after the installation or restoration has been completed Priority Installation or Repair 1 When a customer for TSP System service requests that service be installed or repaired on an expedited or emergency basis in accordance with Part 64 401 Appendix A of the Federal Communications Commission s Rules and Regulations the customer will be required to bear the excess costs of providing service on an expedited basis 2 The calculated excess costs would be in addition to all other service and installation charges normally applicable T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 53 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 50 Telecommunications Service Priority TSP System Cont d A13 50 3 Terms and Conditions A Under certain conditions it may be necessary to preempt one or more customer services with a lower or no restoration priority in order to install or restore NSEP telecommunications service s If preemption is necessary and if circumstances permit the Company will make every reasonable effort to notify the preempted customer of the action to be taken Credit allowance for service pr
56. ere ties lines are provided the educational institution s stations are not permitted access to exchange and toll connections via the DCS central office equipment At the option of the educational institution DCS lines may be permitted access to exchange and toll connections via the educational institution s switching system DCS calls to Directory Assistance Service are subject to the terms and conditions specified for such service furnished to residence individual lines in Section A3 13 The initial contract period for each DCS line is the same as the initial contract period specified for residence individual line service as specified in Section A2 3 8 Registered Service Mark of American Telephone and Telegraph Company T T T T T T T T T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 25 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 13 Dormitory Communications Service Cont d A13 13 2 Terms and Conditions Cont d T P _Presubscription of a Carrier of Preference is required as specified in Section E13 of the Intrastate Access Service Tariff and Section E13 of the Interstate Access Service Tariff A13 13 3 Rates and Charges A DCS Lines 1 Apply same rates and charges as specified in Section A3 for residence individual line service in the exchange in which T the DCS central office is located 2 End User charges as specifi
57. esk Interface SMDI Cont d A13 46 3 Rates and Charges A Applicable service charges as specified in Section A4 will be incurred in addition to the rates and charges following T B Features 1 Simplified Message Desk Interface SMDI Monthly Rate USOC a Per Link Analog 1200 bps 335 00 AVA b Per Link Analog 2400 bps 500 00 AVCA2 c Per Link Analog 4800 bps 700 00 AVCA4 d Per Link Analog 9600 bps 950 00 AVCA9 e Per Link Digital 9600 bps 1 050 00 AVCD9 Note 1 Rate includes I O Port wiring modem and Network Interface in the central office Appropriate Private Line charges apply Note 2 This is not available to subscribers served from a 1 AESS switch Note 3 Rate includes I O Port wiring modem and Network Interface in the central office Appropriate SynchroNet service charges apply AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 52 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 47 Message Waiting Indication Audible MWI A13 47 1 General A Message Waiting Indication Audible MWI is a feature that enables end users to receive Message Waiting Indication on their lines SMDI see A13 46 is used to activate or deactivate an audible alerting signal stutter dial tone on the end user s line notifying the end user that a message is waiting B DELETED D C Message Waiting Indication Audible Visual MWI A V i
58. etry a busy line on demand When a caller receives a busy condition the service will automatically play an announcement offering the caller the option of having the service complete the call when the called line becomes available If the caller activates BusyConnect service the status of the called party s line will be monitored for thirty minutes and the call completed when the line is available BusyConnect service is available facilities permitting to residence and business customers on a per activation occasion basis The service may be utilized on a non subscription basis with a per occasion charge for each activation whether the call is completed or not Access to the usage option can be restricted at the customer s request at no charge USOC BRD in A13 19 4 T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 39 0 3 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 19 TouchStar Service Cont d A13 19 3 Terms Conditions and Limitations of Service A The following limitations apply 1 10 11 TouchStar service is provided subject to the availability of facilities Additionally the features described will only operate on calls originating and terminating within TouchStar service capable areas Also feature screening lists can only contain telephone numbers of subscribers served out of TouchStar service capable offices TouchStar service basic features are ava
59. g systems attempting to activate or deactivate MWI to invalid telephone numbers or to telephone numbers that are not equipped with the MWI capability other than the lead telephone number used for the sanity check may be cause for suspension of service until the problem is corrected The voice text messaging service provider will be notified as soon as possible upon detection of excessive network errors and must take immediate corrective action to avoid suspension of service E A subscriber to this service is obligated for a minimum service period of 12 months F If the SS7 Point Code for MWI option is requested the subscriber is required to provide a list of the NPA NNXs to which MWI messages will be routed The NPA NNXs provided must belong to the carrier with which the subscriber has an arrangement The destination carrier must have an SS7 interconnection with the AT amp T network The MWI messages are ANSI SS7 TCAP Inter Switch Voice Mail ISVM messages The nonrecurring charge in A13 72 3 B 3 will be applicable for establishing new service for modification of existing service and for verification of existing service AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK GA 15 0045 Fourth Revised Page 67 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 72 Inter Switch Simplified Message Desk Interface Cont d A13 72 3 Rates and Charges A Applicable service charges as specified in Section A4 will be incurred in
60. ges A13 21 Reserved for Future Use A13 22 Reserved for Future Use 25 25 26 26 26 26 27 28 35 36 36 1 39 0 1 39 0 1 39 0 1 39 0 3 1 39 0 3 2 39 1 39 1 41 42 1 43 43 T T AT amp T GEORGIA GA 15 0045 GENERAL EXCHANGE GUIDEBOOK First Revised Page 4 EFFECTIVE February 20 2015 A13 23 A13 24 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS Reserved for Future Use Network Facilities for Use with Automatic Dialing and Announcing Devices A13 24 1 General A13 25 A13 26 A13 27 A13 28 A13 29 A13 30 A13 31 A13 32 A13 33 A13 34 Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use DELETED RingMaster Service A13 34 1 General A13 34 2 Terms and Conditions A13 34 3 Rates A13 35 A13 36 A13 37 A13 38 A13 39 A13 40 A13 41 A13 42 DELETED Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use Reserved for Future Use 43 43 3 43 3 44 44 44 44 45 45 45 45 45 45 3 45 3 45 3 46 46 46 2 46 2 46 2 46 2 47 47 47 T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK GA 15 0045 Second Revised Page 5 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS CONTENTS A13 43 Reserved for
61. give consent to a call made with ADAD equipment when a live operator introduces the call and states an intent to play a recorded message This consent applies only to one particular call and shall not constitute prior consent to receive further calls through the use of such ADAD equipment E This consent will be valid for two years from the date on which it is executed unless sooner withdrawn A record of such written consent must be maintained by the person to whom consent is given and made available to the Commission or its authorized representative during normal business hours and following reasonable notice This consent may be withdrawn fifteen days following receipt of the letter of withdrawal F The consent provisions contained in paragraphs C D and E will not apply when 1 Calls are made with ADAD equipment by a nonprofit organization or by an individual using such calls other than for commercial profit making purposes and the calls do not involve the advertisement or offering for sale lease or rental of goods services or property 2 Calls made with ADAD equipment relate to payment for service of or warranty coverage of previously ordered or purchased goods or services or 3 Calls made with ADAD equipment relate to collection of lawful debts G Any subscriber who operates or uses Automatic Dialing and Announcing Devices who does so in violation of the provisions set forth preceding will be subject to disconnection of tele
62. her services rendered to the public by the Company or by other subscribers of 211 If after notification the subscriber makes no modification in method of operation or in the service arrangements that are deemed service protective by the Company or if the subscriber is unwilling to accept the modifications or if the subscriber continues to cause service impairment the Company reserves the right at any time without further notice to institute protective measure up to and including termination of service In an emergency situation as defined by the Company the Company reserves the right at any time without notice to institute protective measures up to and including termination of service I Ifa pre recorded announcement is provided by the 211 subscriber the following conditions apply 1 The 211 subscriber will provide announcements The Company will provide only the delivery of the call 2 211subscriber s sponsorship of any particular announcement of recorded program service shall not preclude another 211 subscriber from sponsoring the same or similar announcement or recorded program service 3 The provision of access to the 211 network by the Company for the transmission of announcement or recorded program services is subject to availability of such facilities and the requirements of the local exchange network 4 The 211 subscriber assumes all financial responsibility for all costs involved in providing announcement or recorded program
63. hich reduces the maximum number of line terminations from 18 and 30 to 15 and 27 respectively A maximum of eight two way lines can be provided per 8A Key System with no more than four of these being dial central office lines The necessary power wiring outlets and commercial power are furnished by the customer who assumes all responsibility for the safe condition of such wiring outlets and power Message Registers Recorder Connectors and other items of equipment or service will be provided at existing rates as covered elsewhere in this Guidebook T T T AT amp T GEORGIA GA 15 0045 GENERAL EXCHANGE GUIDEBOOK First Revised Page 28 EFFECTIVE February 20 2015 B Planl A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 15 8A Key Telephone System 911 Emergency Service Cont d A13 15 4 Rates and Charges A The 8A Key Telephone System will be furnished under either Plan 1 Alternate Plan 1 or Plan 2 in accordance with terms and conditions as stated in Section A22 1 1 Common Equipment 2 Power Supply a b a b Initial unit provides one wall mounted cabinet and equipment to serve up to five 911 lines four two way lines and two attendant positions each Auxiliary unit provides one wall mounted cabinet and equipment to serve up to five 911 lines four two way lines and two attendant positions maximum of three additional units each Initial unit one required with initial c
64. ilable to single and multi line residence and business customers unless otherwise specified following TouchStar services are compatible with either rotary dial or TouchTone service except that BusyConnect service will not work with rotary dial in most offices Caller ID Basic and Caller ID are available to single and multi line residence and business exchange line customers Enhanced Caller ID and Enhanced Caller ID with Call Management are available only to business customers with non hunting lines or on the last line of a series completion arrangement Enhanced Caller ID and Enhanced Caller ID with Call Management are not available for Centrex Type Services customers Caller ID Basic Caller ID Enhanced Caller ID and Enhanced Caller ID with Call Management are not available for Private Branch Exchange PBX customers Call Tracking BCLID is not available for single line arrangements but it is available for PBX and multi line business customers Neither Caller ID Basic Caller ID Enhanced Caller ID Enhanced Caller ID with Call Management nor Call Tracking BCLID can be provisioned for customers with the following service arrangements Basic 911 FX FCO DPA or Dual Service TouchStar service features cannot be provisioned on party line service Toll Terminals Trunks or some Remote Switching Locations except as noted in 2 preceding With the exception of Calling Number Delivery Blocking Permanent appropriate service charges apply for con
65. institution is responsible for payment of all charges except those set forth in C following which are billed by the Company directly to DCS lines The Company will bill and collect DCS sent paid or collect long distance messages telegrams cablegrams and radiograms In addition the Company will bill and collect local exchange service usage and Directory Assistance Service charges where the serving equipment is arranged to automatically identify and bill such charges direct to DCS lines The terms and conditions set forth for deposits and payment of service in Section A2 4 shall be applicable to users of DCS lines The educational institution shall agree to render assistance to the Company in the prompt collection of charges billed to DCS lines In the event of non payment of any charges billed the Company may suspend or terminate a DCS line until all charges due have been paid Service which is so suspended or terminated is subject to the charges specified in Section A4 for restoral or re establishment of service The Service Charges specified in Section A4 2 for residence service apply to the service connection move and change of DCS Time and Material Charges apply to all customer requested installations moves changes removals rearrangements and maintenance of premises wiring performed by the Company on the customer s premises except as excluded or otherwise provided for in Section A4 DCS lines may be temporarily suspended at the e
66. l work with all 511 subscribers affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the 6 month notice period The 511 subscriber will be required to migrate to any standard access arrangement for information services subsequently agreed to by the industry and approved by the FCC The 511 subscriber will be charged the appropriate guidebook rates for the establishment of the new access arrangement T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 78 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 81 511 Dialing Service Cont d A13 81 2 Service Requirements and Conditions Cont d D m Only one 7 or 10 digit local number or one 10 digit toll free number may be used as the lead number per basic local calling area All central offices within a basic local calling area must be pointed to same 7 or 10 digit local number or one 10 digit toll free number Appropriate rates from Sections A3 and A4 will apply The 511 Dialing Service is provided where facilities permit The 511 subscriber should work separately with cellular companies to ascertain whether Type 1 cellular customers will be able to reach travel information services provided by dialing 511 The 511 subscriber should work separately with competing local providers to ascertain that its end user customers will be able to reach travel information services provided
67. ling Service as specified in 2 K following all DCS lines furnished to an educational institution must be of the same class of residence individual line service and a mix of different services is not permitted The local calling area for DCS is the same as that specified in the General Exchange Guidebook of the Company for residence individual line service in the exchange in which the DCS central office equipment is located DCS local calls including calls between DCS lines served by the same DCS central office equipment are subject to the same local exchange service usage charges as applicable to residence individual line service DCS is offered subject to the availability of facilities and where in the judgment of the Company that service may be provided by the use of service arrangements equipment and facilities in quantities and types regularly furnished by the Company Trademark of American Telephone and Telegraph Company T T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 24 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 13 Dormitory Communications Service Cont d A13 13 2 Terms and Conditions A B DCS is furnished to an educational institution upon the condition that use of the service shall not be made subject to any charge by the educational institution in excess of the charges set forth in the guidebooks of the Company The educational
68. lity for all facilities required to connect the recorder announcement equipment located on the subscriber s premises J The Company may take all legal and practical steps to disassociate itself from 311 subscribers providing services whose business and or public conduct whether demonstrated or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users K In no event shall the Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure of performance by the Company or its employees or agents in connection with this Guidebook The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the subscriber L The municipality ordering the service must establish procedures to deal with calls from those within the central office but outside of their jurisdiction A13 82 3 Obligations of the Competitive Local Exchange Carrier CLEC A In those instances where a CLEC provides the 311 to its end user per central office switch terms and conditions for 311 are as defined in the appropriate Interconnection Agreement 1 For purposes of providing a CLEC end user access to the 311 subscriber per central office switch appropriate arrangements must be made by the CLEC with the 311 su
69. mate Service 101XXXX Cellular Type 2A In addition operator assisted calls to the 511 subscriber will not be completed The 511 subscriber is restricted from selling or transferring the 511 code to an unaffiliated entity either directly or indirectly An affiliate of a 511 subscriber is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the 511 subscriber The term control including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise If a 511 subscriber becomes an affiliate of or is acquired by another 511 subscriber through merger acquisition or otherwise then the affiliated subscribers must surrender all but one 511 number within 6 months of the merger or acquisition 511 will not provide calling number information in real time to the 511 subscriber If the 511 subscriber needs this type of information the 511 subscriber must subscribe to a compatible Calling Number Identification service in A13 preceding Calls to a disconnected 511 number will be routed to intercept of the announcement facilities for a maximum of 60 days when the 511 provider is a Company subscriber The announcement provided may r
70. mestic establishment except that in the case of individual line subscriber s service extension service may be located on other premises under the following conditions provided facilities are available and technical equipment limitations in each specific case permit and provided that residence extension service is not located on business premises 1 Where two or more premises of the same subscriber are used in the conduct of one establishment or business or 2 Where the extension service is located on the premises of a Joint User or 3 Where the extension service is located on other than the subscriber s premises for the purpose of answering calls at such time as the subscriber is not available at the main station provided that separate exchange service is also provided on these other premises Where supporting structure or underground conduit is necessary for the purpose of furnishing extension lines and tie lines on the subscriber s premises such supporting structure or underground conduit is furnished by the subscriber as provided by Construction on Private Property in Section A5 When it is known or realized that the life of all or a part of the outside circuit extensions will be shorter than the normal life of the plant or the cost of providing the plant is such as to render inadequate the mileage charges quoted herein the plant required to furnish such service will be provided on the basis of one of the following plans at the optio
71. n of the subscriber 1 An installation charge and a reasonable and proper monthly carrying charge in lieu of the charge quoted herein A13 1 3 Under this plan where a portion of the facilities must be replaced at a later date due to having served its useful life installation charges apply to the replacing facilities as if such facilities were installed new and appropriate adjustments are made in the monthly carrying charges 2 A reasonable and proper monthly carrying charge in lieu of the charges quoted herein with an initial service period of ten 10 years Regular guidebook charges apply for Continuous Property Channels as outlined in A13 1 following except when the practical manner of providing such channels involves the placement of new dedicated end to end facilities which are not routed via the central office Note 1 Not applicable to service arrangements for secretarial lines as provided in Section A8 T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 1 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services Cont d A13 1 1 General Cont d D Cont d The Company may provide new intrasystem wiring or cable at the customer s request on a direct basis not routed via the central office when such new facilities traverse public thoroughfares under conditions contained in this A13 1 1 L following These facilities will be made availabl
72. nection of TouchStar service features except during Company designated periods of special promotion Applicable service charges will be waived for the following situations Upgrades from Caller ID Basic to Caller ID Enhanced Caller ID or Enhanced Caller ID with Call Management upgrades from Caller ID to Enhanced Caller ID or Enhanced Caller ID with Call Management and upgrades from Enhanced Caller ID to Enhanced Caller ID with Call Management The service charge waiver will apply to situations in which the upgrade is the only service order activity Except numbers names subject to Calling Number Delivery Blocking the Company will deliver all numbers names subject to technical limitations including telephone numbers names associated with Non published Listing Service as described in Section A6 Some call information may be blocked or otherwise not displayed including information for some calls originating outside of AT amp T s network and calls carried over facilities that do not transmit Caller ID information Calling Number Delivery Blocking Permanent is provided subject to availability of facilities where technically feasible The Company assumes no liability and will be held harmless from any incompatibility of the customer s CPE to perform satisfactorily with the network feature described herein Calling Number Delivery Blocking Permanent NOB is available upon request to the following entities and their employees volunteers for lines o
73. nection is set up without any further customer action The predetermined telephone number is selected by the customer at the time service is established and can be changed only via service order B Hot Line Service may be used only in connection with individual line service C Hot Line Service is furnished only from central offices which have been arranged to provide this service and is provided subject to the availability of facilities A13 56 2 Rates and Charges A Hot Line Service The rates and charges for this service are in addition to the service and monthly charges for individual line service found in T Sections A3 and A4 respectively 1 Per Individual Line Nonrecurring Monthly Charge Rate USOC a Residence 2 00 50 HLS b Business 2 00 2 00 HLS A13 57 Warm Line Service Obsoleted See Section A113 AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 61 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 60 Custom Service Area CSA Cont d A13 60 2 Terms and Conditions 1 A When establishing a CSA a nonrecurring charge applies per end office blocked B Recurring charges are applied per UAN per end office blocked A13 60 3 Rates and Charges A Custom Service Area 1 Blocking Capability Nonrecurring Monthly Charge Rate USOC a Per UAN per End Office Blocked 50 00 1 25 ASF A13 61 Answer Supervision A13 61 1 Description of Service A This featur
74. notify all authorized users of this service that it is impossible to reach a company operator using the restricted telephone The Company shall not be liable to any person for damages of any nature or kind arising out of resulting from or in connection with the provision of Customized Code Restrictions offered herein including without limitation the inability of the station user to access the operator for any purpose and any of the other restricted codes specified in the dialing plan options listed hereunder Customized Code Restrictions can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies Customized Code Restriction will be established and provided at no charge for customers receiving Lifeline service from A3 31 Residence customers who subscribe to any of the Area Plus services may restrict 1 InterLATA calls while allowing 1 IntraLATA calls to be completed by subscribing to Customized Code Restriction Option 7 T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 43 3 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 24 Network Facilities for Use with Automatic Dialing and Announcing Devices A13 24 1 General A Pursuant to requirements of Georgia Code Section 46 5 23 subscribers who wish to use Automatic Dialing and Announcing Devices ADAD must first obtain a permit from the Georgia Public Service Commission using a form pre
75. nsporting and terminating messages at the 511 subscriber s designated premises 3 Applicable service order charges as specified in Section A4 will apply in addition to the following rates A Central Office Activation charge will apply per central office switch translated to the lead number within the basic calling area 5 A charge will apply to changes to the point to number at the subscriber s request per 511 Dialing Service per central office switch within the basic local calling area B Charges applicable to the 511 Dialing Service Subscriber 1 Service Establishment Charge Nonrecurring Charge USOC a Per Basic Local Calling Area 389 90 511SE 2 Central Office Activation a Per Central Office 155 00 511CC 3 Change of Point to Number by Subscriber a Per Central Office 13 50 511AP T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 80 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 82 311 for Non Emergency Municipal Use A13 82 1 General A 311 for Non Emergency Municipal Use 311 is a three digit local dialing arrangement available in specified areas from BellSouth Telecommunications Inc Company for delivery of general information via voice grade facilities The Federal Communications Commission FCC in CC Docket 92 105 assigned the 311 code for access to non emergency police and other government agencies The 311 subscriber mu
76. ommon equipment unit each Additional unit one each required for second and third units of common equipment maximum of two per system each 3 Attendant Positions a 18 Button Set Rotary includes Call Transfer and Emergency Ringback Keys maximum of eight positions per system each Note 1 One Time 36 Payment Mo 2 790 00 86 75 1 850 00 57 55 106 50 3 30 93 00 2 90 709 00 22 05 Maximum of eight per system TIER A Monthly Rate 60 84 120 Mo Mo Mo 56 10 42 95 33 35 37 20 28 50 22 10 2 15 1 65 1 30 1 85 1 45 1 15 14 25 10 90 8 50 TIER B Mo Rate USOC 26 60 98A 21 60 98C 2 35 98D 2 30 98G 9 85 91P R T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 39 0 3 0 2 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 19 TouchStar Service Cont d A13 19 2 Definitions of Feature Offerings Cont d O Enhanced Caller ID With Call Management This feature is only available to business customers where facilities permit This feature allows a customer to control the treatment applied to incoming calls while the customer is off hook on a call Enhanced Caller ID with Call Management includes the functionality of the Call Waiting feature and the Caller ID feature and provides several additional call disposition options The customer must subscribe to the Call Forwarding Don t Answer feature in order to forward a waiting call
77. ons A3 and A4 will apply The 211 Dialing Service is provided where facilities permit The 211 subscriber should work separately with cellular companies to ascertain whether Type 1 cellular customers will be able to reach community information and referral services provided by dialing 211 The 211 subscriber should work separately with competing local exchange providers to ascertain that its end user customers will be able to reach community information and referral services provided by dialing 211 211 will be provided under the following conditions 1 For network sizing and protection the 211 subscriber must provide an estimate of annual call volumes the expected busy hour and holding time for each call to 211 2 The customer will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgment of the Company to adequately handle calls to 211 without impairing the Company s general telephone service or telephone plant It will be the intent of the Company to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours 211 Dialing Service 3 The 211 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connection with the service and from all holders of copyrights trademarks and patents used in
78. or proposed is of a type that in the Company s discretion generates unacceptable levels of complaints by end users K In no event shall the Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act omission or failure of performance by the Company or its employees or agents in connection with this Guidebook The Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by the subscriber A13 81 3 Obligations of the Competitive Local Exchange Carrier CLEC A In those instances where a CLEC provides the 511 to its end user within the local calling area terms and conditions for 511 are as defined in the appropriate Interconnection Agreement 1 For purposes of providing a CLEC end user access to the 511 provider within the local calling area appropriate arrangements must be made by the CLEC with the 511 provider serving the local calling area 2 A CLEC may negotiate the provision of directory listings as defined in the Interconnection Agreement A13 81 4 Rates and Charges A Application of Rates 1 A Service Establishment charge shall apply per basic local calling area 2 511 subscribers will pay the normal guidebook charges for the local exchange access arrangements e g PBX trunks Centrex Type Services lines etc used for tra
79. phone service if the violation does not cease within 10 days from the date of notification to that person The date of notification shall be the date a certified letter is mailed by the Company notifying the subscriber of the violation with a copy of the Georgia Public Service Commission A13 25 Reserved for Future Use A13 26 Reserved for Future Use A13 27 Reserved for Future Use A13 28 Reserved for Future Use AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 45 3 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 34 RingMaster Service A13 34 1 General A B RingMaster service will enable a subscriber to have up to three telephone numbers associated with a single line Customers subscribing to this service will be able to receive calls dialed to two or three separate telephone numbers without having a second or third line A distinctive ringing pattern will be provided for each of the additional telephone numbers to facilitate identification of incoming calls A distinctive Call Waiting tone for each additional telephone number will be provided where facilities permit to customers subscribing to Call Waiting service RingMaster service is offered in the following format RingMaster I consists of one additional telephone number associated with a single line RingMaster II consists of two additional telephone numbers associated with a single line A13 34 2 Terms and Conditions A
80. provide announcements The Company will provide only the delivery of the call 2 511 subscriber s sponsorship of any particular announcement of recorded program service shall not preclude another 511 subscriber from sponsoring the same or similar announcement or recorded program service 3 The provision of access to the 511 network by the Company for the transmission of announcement or recorded program services is subject to availability of such facilities and the requirements of the local exchange network 4 The 511 subscriber assumes all financial responsibility for all costs involved in providing announcement or recorded program services including but not limited to the recorder announcement equipment producing the recording advertising and promotional expenses 5 The 511 subscriber assumes according to other specific rates and charges under the guidebook all financial responsibility for all facilities required to connect the recorder announcement equipment located on the subscriber s premises T T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 79 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 81 511 Dialing Service Cont d A13 81 2 Service Requirements and Conditions Cont d J The Company may take all legal and practical steps to disassociate itself from 511 subscribers providing services whose business and or public conduct whether demonstrated
81. r s premises a b Available only in certain types of central offices 2 Not available with Direct Inward Dial type trunks e Available only with two types of hunting arrangements multiline and series completion and subject to the limitations of these hunting arrangements Call Forwarding all varieties 1 Call Forwarding shall not be used to extend calls on a planned and continuing basis to intentionally avoid the payment in whole or in part of message toll charges that would regularly be applicable between the station originating the call and the station to which the call is transferred Three Way Calling Two toll points may be connected by Three Way Calling DELETED Call Forwarding Busy Line The customer selected forward to telephone number is preprogrammed at the time service is established and can only be changed via service order Call Forwarding Don t Answer The customer selected forward to telephone number and specified interval are preprogrammed at the time service is established and can only be changed via service order No service charge is applicable if the customer requests a ring count change within 30 days from the establishment of this feature on the subscriber s line Call Forwarding Don t Answer with Ring Control CFDA RC The forwarded to telephone number is specified at the time service is established and can only be changed via service order Such change is subject to the Secondary Service Charge
82. s a feature that enables end users to receive audible and visual indication that a message is waiting SMDI see A13 46 is used to activate or deactivate an audible alerting signal stutter dial tone and to activate or deactivate a bulb light indicator etc on CPE adjunct devices or light equipped telephone sets A13 47 2 Terms Conditions and Limitations 1 A MWI is furnished only from central offices which have been arranged to provide this feature The feature is provided subject to the availability of facilities B Message Waiting Indication can be suspended as specified in A2 3 16 During the period of suspension no recurring charge applies C The visual capability of MWI A V is not guaranteed to work on all network serving facilities D MWI A V is available to single line residence and business customers A13 47 3 Rates and Charges A The Secondary Service Charge specified in Section A4 will be incurred in addition to the rates and charges following Service Charges do not apply when changing from MWI Audible to MWI Audible Visual B Features Monthly Rate USOC 1 Message Waiting Indication Audible MWI a Residence Per Line 50 MWW b Business Per Line 1 50 MWW 2 Message Waiting Indication Audible Visual MWI A V a Residence Per Line 50 MWWAV b Business Per Line 1 50 MWWAV A13 48 Reserved for Future Use A13 49 Surrogate Client Number A13 49 1 General A The Surrogate Client Number SCN f
83. s invoke N11 dialing restrictions or other customized dialing restrictions F Limitations and use of service as stated in Section A2 apply T G Directory Listings may be provided for 311 for Non Emergency Municipal Use at rates terms and conditions as specified in T Section A6 H Access to 311 is not available to the following classes of service Payphone Service Provider Telephones PSPs Hotel Motel Hospital Service 1 0 0 Credit Card Third Party Billing Collect Calls Inmate Service 101XXXX Cellular Type 2A In addition operator assisted calls to the 311 subscriber will not be completed I The 311 subscriber is restricted from selling or transferring the 311 code to an unaffiliated entity without prior approval from the Company J An affiliate of a 311 subscriber is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the 311 subscriber The term control including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise If a 311 subscriber becomes an affiliate of or is acquired by another 311 subscriber through merger acquisition annexation or otherwise then the affiliated subscri
84. scribed by the Commission and shall pay a fee as prescribed by the Commission for such permit Permits shall be renewed biennially as prescribed by the Commission and upon payment of a renewal fee B Subscribers using ADAD s must do so under the following conditions 1 No numbers will be called in sequential or random fashion Sequentially placed calls refer to those calls automatically dialed by successively increasing or decreasing integers or similar methods Randomly placed calls refer to those calls automatically dialed to a telephone number where no prior relationship exists between the calling and the called party 2 The equipment shall be programmed or utilized in such a manner as to automatically disconnect a called party s line not later than ten seconds after the called party fails to give consent for playing a recorded message or hangs up 3 Within 25 seconds after the called party answers and at the conclusion of the call the name and telephone number of the individual or firm making or paying for the call including but not limited to the name of the individual or firm on whose behalf the call is made must be clearly stated 4 The telephone number given to the called party to contact must be one which during normal hours must be promptly answered in person by a person who is an agent of the person on whose behalf the calls are made and who is willing and able to provide information on the call 5 No calls will be placed to org
85. shment the 211 number will be recalled and the number will be considered available for reassignment as specified in A preceding If the network has been provisioned for the subscriber the nonrecurring charges will not be refunded or waived The 211 subscriber must prior to provisioning of the service sign a written acknowledgement of possible recall of the 211 number by the FCC and an agreement to return the code upon receipt of 6 months written notice of such a recall from the Company and abide by all terms and conditions contained in Order 00 256 issued any subsequent rules which may be identified by the FCC in CC Docket 92 105 regarding the use and return of such 211 codes If a recall is affected the Company will work with all 211 subscribers affected by such recall to transfer their service arrangements to a 7 or 10 digit dialing arrangement within the 6 month notice period The 211 subscriber will be required to migrate to any standard access arrangement for information services subsequently agreed to by the industry and approved by the FCC The 211 subscriber will be charged the appropriate rates for the establishment of the new access arrangement Only one 7 or 10 digit local number or one 10 digit toll free number may be used as the lead number per basic local calling area All central offices within a basic local calling area must be pointed to the same 7 or 10 digit local number or one 10 digit toll free number Appropriate rates from Secti
86. st comply with any orders and rules pertaining to 311 adopted by the FCC in rulemaking proceeding CC Docket 92 105 Eligible customers that have already received 311 pursuant to the FCC requirements will be considered to be the assignee B 311 is available from the Company in Company Territory only To provide access to 311 to end users in an independent T company territory or to a Competitive Local Exchange Carriers CLECs end users per central office switch the 311 subscriber must make appropriate arrangements with the independent company or CLEC serving that territory The 311 subscriber should work separately with competing local providers to ascertain that its end user customers will be able to reach non emergency police and other governmental agencies by dialing 311 C 311 will be assigned to the subscriber on a central office by central office basis as facilities permit If central offices are merged and a 311 point to number exists in both central offices the 311 subscriber who established 311 first in time will be entitled to retain the 311 point to number in the merged central office D 311 for Non Emergency Municipal Use is subject to the availability of 311 as an abbreviated dialing code and will be deployed T by the Company on a first come first served basis E 311 for Non Emergency Municipal Use can be accessed via regular exchange access lines by individual business lines PBX trunks etc unless such line
87. sted calls to the 711 will not be completed as additional charges may be incurred by the end user DELETED DELETED Note 1 Hotel Motel Hospital equipment may require modification in order for 711 call to complete Note 2 Calls will be completed via translations performed by the wireless carrier s switch AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 75 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 80 711 Dialing Code for Telephone Relay Service TRS Cont d A13 80 2 Service Requirements and Conditions A Q moOm The Georgia Public Service Commission has responsibility for establishing implementing administering and promoting statewide telecommunications relay service TRS pursuant to O C G A 46 5 30 DELETED Only one 10 digit toll free number may be used as the lead number per basic local calling area The 711 Dialing Code is provided where facilities permit DELETED DELETED 711 Dialing Code will be provided under the following conditions 1 DELETED 2 The TRS service provider will subscribe to adequate telephone facilities initially and subsequently as may be required to adequately handle calls to 711 3 DELETED The TRS service provider is responsible for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgements and of all costs expenses and counsel fees incurr
88. t d A13 79 1 General Cont d D mom This service is furnished subject to the availability of the 211 number 211 can be delivered via regular exchange access lines by individual business lines PBX trunks etc Limitations and use of service as stated in Section A2 apply T Directory Listings may be provided for 211 at rates terms and conditions as specified in Section A6 T Access to 211 is not available to the following classes of service Payphone Service Provider Telephones PSPs Hotel Motel Hospital Service 1 0 0 Credit Card Third Party Billing Collect Calls Inmate Service 101XXXxX Cellular Type 2A In addition operator assisted calls to the 211 subscriber will not be completed The 211 subscriber is restricted from selling or transferring the 211 number to an unaffiliated entity either directly or indirectly An affiliate of a 211 subscriber is any entity that directly or indirectly through one or more intermediaries controls is controlled by or is under common control with the 211 subscriber The term control including the terms controlling controlled by and under common control with means the possession direct or indirect of the power to direct or cause the direction of the management and policies of an entity whether through the ownership of voting securities by contract or otherwise If a 211 subscriber becomes an affiliate of or is acquired by
89. tain whether Type 1 cellular customers will be able to reach non emergency services provided by dialing 311 The 311 subscriber should work separately with competitive local exchange companies to ascertain that its end user customers will be able to reach non emergency services provided by dialing 311 311 will be provided under the following conditions 1 For network sizing and protection the 311 subscriber must provide an estimate of annual call volumes the expected busy hour and holding time for each call to 311 2 The customer will subscribe to adequate telephone facilities initially and subsequently as may be required in the judgment of the Company to adequately handle calls to 311 without impairing the Company s general telephone service or telephone plant It will be the intent of the Company to provide facilities designed to provide a call blocking probability of one call per hundred during normal busy hours for 311 Service 3 The 311 subscriber is responsible for obtaining all necessary permission licenses written consents waivers and releases and all other rights from all persons whose work statements or performance are used in connection with the service and from all holders of copyrights trademarks and patents used in connection with said service 4 The 311 subscriber shall be liable for and shall indemnify protect defend and save harmless the Company against all suits actions claims demands and judgments and of all
90. taining data on TSP assignments Prime Vendor The service vendor from whom the service user or its authorized agent orders service Priority Installation PI Provisioning on a priority basis of a new TSP service authorized as so urgent that it must be provided earlier than the Company s standard provisioning interval Priority Restoration PR Restoration on a priority basis of an existing TSP service for which any interruption would have serious adverse impact on the supported NSEP function Subcontractor The service vendor from whom the prime vendor obtains service for the completion of the prime vendor s end to end service Telecommunications Service Priority TSP System TSP is a structured coding scheme that establishes the order in which NSEP services are to be installed or restored in the event of an emergency The TSP System was developed to ensure priority treatment of the nation s most important telecommunications services T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 56 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 53 Multiline Hunt Queuing A13 53 1 Definitions A Queuing provides the capability to automatically queue calls to a Multiline Hunt Group when all lines in the hunt group are busy B Applicable service charges as specified in Section A4 will be incurred in addition to the rates and charges following T A13 53 2 Rates and Charges A Cen
91. tral Office Feature Options 1 Queuing Nonrecurring Monthly Charge Rate USOC a Per Multiline Hunt Group 140 00 5 00 QLMHG b Per Multiline Hunt Group with Delay Announcement 350 00 33 00 QLHDA c Per Multiline Hunt Group with Call Waiting Lamps 190 00 13 00 QLHCW d Per Multiline Hunt Group with Delay Announcement 400 00 39 00 QLHGD and Call Waiting Lamps e Per Line Arranged for Queuing 1 00 QSC f Per Queue Slot 14 00 QSCPQ g Delay Announcement Per Channel 110 00 23 00 BEXPC h Delay Announcement Per Trunk 101 00 5 00 BEXPT i Music after Delay Announcement Per Channel 110 00 24 00 BE2PC j Music after Delay Announcement Per Trunk 100 00 13 00 BE2PT k Call Waiting Indication Per Unique Timing State 49 00 9 00 A7G A13 54 Reserved for Future Use A13 55 Reserved for Future Use Note 1 Requires compatible customer premises equipment Note 2 Rates and charges for a local channel as specified in Section B3 of the Private Line Guidebook T also apply AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 57 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 56 Hot Line Service A13 56 1 General A Hot Line Service is an automatic dialing feature which provides the customer with the ability to automatically be connected with another predetermined telephone line in the circuit switched network When the customer s telephone instrument goes off hook a switched con
92. user access to the 211 provider within the local calling area appropriate arrangements must be made by the CLEC with the 211 provider serving the local calling area 2 A CLEC may negotiate the provision of directory listings as defined in the Interconnection Agreement T T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 74 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 79 211 Dialing Service Cont d A13 79 4 Rates and Charges A B Application of Rates 1 A Service Establishment charge shall apply per basic local calling area 2 211 subscribers will pay the normal guidebook charges for the local exchange access arrangements e g PBX trunks T Centrex Type Services lines etc used for transporting and terminating messages at the 211 subscriber s designated premises 3 Applicable service order charges as specified in Section A4 will apply in addition to the following rates T A Central Office Activation charge will apply per central office switch translated to the lead number within the basic calling area 5 A charge will apply to changes to the point to number at the subscriber s request per 211 Dialing Service per central office switch within the basic local calling area Charges applicable to the 211 Dialing Service Subscriber 1 Service Establishment Charge Nonrecurring Charge USOC a Per Basic Local Calling Area 389 90 211SE 2
93. ver which the official business of the agency is conducted including those at the residences of employees volunteers where the head of the agency certifies to local Company management a need for blocking based upon health and safety concerns a Non profit tax exempt private and public social welfare agencies such as domestic violence intervention agencies b federal state and local law enforcement agencies Other anonymity options may be made available to federal state and local law enforcement agencies upon request at no charge The Company s liability arising out of the provision of any TouchStar service feature including but not limited to the delivery or non delivery of calling numbers names or the provision of other anonymity options to law enforcement agencies is limited as set forth in A2 5 1 Telephone numbers names transmitted via Caller ID Basic Caller ID Enhanced Caller ID Enhanced Caller ID with Call Management or Call Tracking are intended solely for the use of the subscriber of these features Resale of this information is prohibited except the callers numbers names may be provided to the subscriber s client for those calls sponsored or provided by that specific client where the client s identity is disclosed to the caller and the client agrees not to distribute such information to others Calling party information either name or number is not available via Caller ID Basic Caller ID Enhanced Caller ID Enhanced Caller
94. vice A13 79 1 General A13 79 2 Service Requirements and Conditions A13 79 3 Obligations of the Competitive Local Exchange Carrier CLEC A13 79 4 Rates and Charges A13 80 711 Dialing Code for Telecommunication Relay Service TRS A13 80 1 General A13 80 2 Service Requirements and Conditions A13 80 3 DELETED A13 81 511 Dialing Service A13 81 1 General A13 81 2 Service Requirements and Conditions A13 81 3 Obligations of the Competitive Local Exchange Carrier CLEC A13 81 4 Rates and Charges 69 69 69 69 70 70 70 72 73 74 74 74 75 76 76 76 77 79 79 T T AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 1 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 1 Extension Services A13 1 1 General A The basic rates for extension service are for such stations which are located on the same premises and within the same building as the main station Where extension stations are provided at other locations extension channel charges are applicable as set forth following in addition to the basic rates Extension Service provides for speech communications within the specifications and limits as stated in A13 1 2 following Extension service must be located on the same premises of the subscriber on which the main station is located and is restricted to the use of the subscriber his representatives and associates or the members of the subscriber s immediate family or do
95. y nature other than long distance E Long distance trunk service telephone numbers will not be listed in the telephone directory AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 27 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 15 8A Key Telephone System 911 Emergency Service Cont d A13 15 2 Definitions Cont d E Emergency Ringback Optional Attendant can ring the 911 calling party who goes on hook after the call is answered by the attendant This feature is limited to 911 calls trunked directly A13 15 3 Terms and Conditions A The 8A Key Telephone System will be offered only for 911 applications that are under the control of one or more appropriate local governments or their duly constituted agent If execution is by an agent the Company must be provided with satisfactory evidence of appointment Switchhook status feature is limited to 911 calls trunked directly to the Emergency Answering Bureau from the originating central office via metallic facilities Called Party Hold and Emergency Ringback features are applicable only to 911 calls trunked directly to the Emergency Answering Bureau from the originating central office The 8A Key System attendant positions utilize 18 or 30 button telephone sets with a maximum of eight positions per system The Transfer Transfer Release and Hold Features are located in the pick up key field of the attendant positions w
96. y the Company s accounting center furnishing the tape The format may be changed to serve the Company s purposes and the customer will be responsible for making the tape compatible with his data processing equipment AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 62 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 62 Call Detail Information Cont d A13 62 1 Description of Service Cont d D A magnetic tape will be provided by the Company on each occasion Call Detail Information is furnished to the customer The tape becomes the property of the customer on a no exchange basis and it may not be returned to the Company for reuse A13 62 2 Terms and Conditions T A Call Detail Information may be offered where facilities permit and where the Company s message billing process has been arranged to provide this optional feature B Call Detail Information is not represented to be a provision of billing detail A13 62 3 Rates and Charges A Call Detail Information 1 Monthly Record Nonrecurring Monthly Charge Rate USOC a Per occasion 1 010 00 80 00 CDU 2 Per Message Rate USOC a Each 005 NA A13 63 Reserved for Future Use A13 64 Reserved for Future Use A13 65 Reserved for Future Use A13 66 DELETED AT amp T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 65 GA 15 0045 EFFECTIVE February 20 2015 A13 MISCELLANEOUS SERVICE ARRANGEMENTS A13 69 DELETE

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