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1. 0369 0369 vm saved gsm saved For IPBX 011CF only 0370 0370 vm savedto gsm save to For IPBX 011CF only 0371 0371 vm savefolder gsm Which folder should I save the message to For IPBX 011CF only 0372 0372 vm savemessage g or 9 to save this message For sm IPBX 011CF only 0373 0373 vm saveoper gsm Press 1 to accept this recording Otherwise please stay on the line For IPBX 011CF only 0374 0374 vm sorry gsm am sorry did not understand your response For IPBX 011CF only 0375 0375 vm star cancel gsm Press star to cancel For IPBX 011CF only 0376 0376 vm starmain gsm Press star to return to the main menu For IPBX 011CF only 0377 0377 vm tempgreeting2 g Press 1 to record your temporary greeting sm or press 2 to delete your temporary greeting For IPBX 011CF only 0378 0378 vm tempgreeting gs Press 1 to record your temporary greeting m For IPBX 011CF only 0379 0379 vm tempremoved g Your temporary greeting has been deleted sm For IPBX 011CF only 0380 0380 vm then pound gsm Then press pound For IPBX 011CF only 0381 0381 vm theperson gsm The person at extension 0382 0382 vm tocallback gsm Press 2 to call the person who sent this message For IPBX 011CF only 0383 0383 vm tocallnum gsm Press 1 to call this number For IPBX 011CF only 0384 0384 vm tocancel gsm or press pound
2. 112 112 greeting noon gsm Please dial the extension number Thank you 113 113 greeting night gsm Please dial the extension number Thank you 114 114 greeting holiday gs Please dial the extension number Thank m you It is reserved not functional now 115 115 greeting temporary Please dial the extension number Thank gsm you 116 116 noanswer gsm am sorry the extension number you dialed is not answering Please dial another extension number or press 9 for the operator 4117 S147 busy gsm am sorry The extension number you dialed is busy Please dial another extension number or press 9 for the operator 118 118 goodbyeivr gsm goodbye 119 119 unavailable gsm I am sorry the extension number you dialed is unavailable please dial another extension number or press 9 for the operator 120 120 invalid gsm am sorry that s not a valid extension Please try again 5121 bie kal dnd act gsm Do not disturb activated 122 122 dnd deact gsm Do not disturb dee activated 123 123 unconfwd act gsm Unconditional forward activated 124 124 unconfwd deact gs Unconditional forward dee activated m 125 125 busyfwd act gsm Busy forward activated 126 126 busyfwd deact gsm Busy forward dee activated 55127 127 op noanswer gsm The operator is not answering Please c
3. Priority 4 GSM none PBX Setting Operator 9 to ExT 101 AA End To OP Disable Enable CDR Mode Disable RealTime A9 CDR Server IP 192 168 125 CDR Server Port 23519 Export CDR Ext Ring Time Out Ring Time Hot Key Tran Disable Enable Music RBT Disable Enable Call Monitor Refresh 20 Step 3 If IPBX got a call record it will send a TCP packet to CDR server Then CDR server will show the CDR log as below Configuration About CDR Data 102 102 02117 2007 04 17 13 09 49 2007 04 17 13 09 49 2 Eason 102 102 02117 2007 04 17 13 09 49 2007 04 17 13 Eason lt 102 gt 102 22185452 2007 04 17 13 09 34 2007 04 Eason 102 102 101 2007 04 17 13 09 03 2007 04 17 13 0 Eason lt 102 gt 102 101 2007 04 17 13 09 03 2007 04 17 13 0 CDR Count vd CDR File D Firmware ePBX CDR CDRCollector_Release Receivel Receive Port 23519 13 10 03 Step 4 CDR server will collect CDR record for each day as CSV files That means the CDR server will store many CDR files Please press Vies CDR go to CDRCollector_v1xx ReceiveFile to get the CDR CSV files The file name will be looked like 2007 4 17 csv and you can use Microsoft Excel to open it We strongly suggest u STOP CDR Collector if you want to view Today s call r
4. Route Password Route Level Or1 Or2 OR3 MR4 Apply i Cancel In Branch if the called number is within prefix 2 and digits length is 8 such as 22198888 the call will be routed to HQ HQ will confirm with the DialPlan then sent the call to FXO gateway VG 1440R 5 3 Voice Mail System Concept For IPBX 011CF only IPBX 011CF has a CF card to store voice mail within itself Below is an example when user login Voice Mail System Press 98 to enter voice mail system gt Input Mailbox number vm login gsm gt Input password vm password gsm gt It will announce incorrect message if login incorrect vm incorrect mailbox gsm You have vm youhave gsm 1 digits 1 gsm new vm INBOX gsm and 2 digits 2 gsm old vm Old gsm messages vm messages gsm press 1 for vm onefor gsm new vm INBOX gsm messages vm messages gsm press 2 to change folder press 3 for Advance options press 0 for mailbox option vm opts gsm press for help or for exist vm helpexist gsm Press 1 for new message first message received at 3 advance option vm advopts gsm 1 send reply vm toreply gsm When you hear a new message you can reply a message to the sender s voice mail if the user also enabled the voicemail box function 3 hear the message envelope vm tohearenv gsm To hear the received time the sender s number 5 leave message vm leavemeg gsm When you hear an old message you can leave a message t
5. 192 168 13 67 Disable Disable Disable Disable Disable Disable 192 168 13 67 B none Disable T Disable Disable Disable I Disable Disable 192 168 13 67 none Disable Disable Disable Disable Disable 192 168 13 67 Disable Disable Disable Disable Enable none ji none Disable Disable Disable none B Disable Disable Disable cl Disable Disable L Disable Disable Disable m 192 168 13 68 Disable Disable Disable none ej Disable Disable There are also some other necessary configuration of VG 1440R to compatible with IPBX 011 IPBX 011CF But these settings do not exist in WEB interface only exist in command line Below is an example for command line Configuration of FXO usr config ifaddr ip 192 168 13 68 mask 255 255 248 0 gate 192 168 13 254 set IP address for VG 1440R usr config sip px 192 168 13 95 set VG 1440R to register IPBX 011 IPBX 011CF usr config sip line1 888 line2 888 line3 888 line4 888 set line number usr config security Aline 1 name 888 pwd 888 usr config security Aline 2 name 888 pwd 888 usr config security Aline 3 name 888 pwd 888 usr config security Aline 4 name 888 pwd 888 set ID and Password usr config sysconf silence 0 disable CNG function You must disable CNG of VG 1440R due to the IPBX 011 IPBX 011CF does not support CNG otherwise there will be
6. For more information about VG 1404R please go to http www pheenet com LAN Mode Selecting Network Setup WAN Setting g i VoIP Setup Let WAN and LAN Port as Bridge Let PCs in LAN subnet can access Internet LAN IP Address Setting 222 222 222 d 255 255 255 0 er 9 Enable O Disable CP Server Setting 22222222 Advance Setting 222 222 222 100 Hot Line Setting Port Status iE LE LE 7200 seconds Step2 Configure Extensions Traveler 110 i Internet ITSP subscriber 070111222 Q EX PSTN 0922777888 PT II apri EXT 103 fe BE BI w EXT 104 22198877 EXT 106 In IPBX 011 IPBX 011CF prepare Extension accounts for Client device There are 10 default Extensions from 101 to 110 so we use the default setting for this Example For more information about Extension page please go to user s manual CH3 Full Web Configurations IIe ER j gt Configuration Information Management e Reboot System Mode Picku d Index NAT Traversal Extension Number pad Call Group H iiim E IPP 188 A Disable Routed Mode IPP 188 B Disable Routed Mode Delete VG 1404R 1 Disable Routed Mode Modify Delete C ess C ess VG 1404R 2 Disable Routed Mode Delete
7. oum I oes Disable E ene E none x ee Ss L Disable 10 110 Disable Nisahle Nisahle Disahle Disahle Nisahle Disahle Now the Traveler can contact with other Extension If the called party is busy or no answer IPBX 011 IPBX 011CF will play an announcement to indicate the called party s status The Traveler can also dial to local PSTN and Mobile phone due to you already set Routing Table 5 2 Application of multiple IPBX 011 IPBX 011CF There are two IPBX in two locations one is in HQ and another is in Branch We hope both companies can call the extensions between each other And we hope extensions in Branch can call PSTN via HQ Branch EE Internet ITSP EXT 401 EXT 102 ARS 5 2 1 Multiple IPBX 011 and IPBX 011CF can call extensions between each other WAN IP 61 218 41 184 Branch Internet ITSP EXT 401 WAN IP 61 218 41 183 C3 m 4 A PSTN EXT 101 EXT 102 Le P 4 Step1 Set IP PBX Realm e Set IP PBX Realm of HQ O c O O O Reboo Language v SIP Sett IP PBX Realm IP PBX Branch Proxy Port 5060 RTP Port Start 10000 RTP Port End 20000 Max Expire Time 3600 Default Expire Time 120 Codec Priorit Priority 1 G 729 Priority 2 G 711U Priority 3 G 7114 Priority 4 GSM JJ xm Priority 5 none e Set IP PBX Realm of Branch o MIP PBX Configuration amp Informat
8. IPBX 011 IPBX 011CF or set some necessary configuration for SIP trunk For more application please go to Enter Configuration gt Trunk to configure Trunk data On screen will show 20 sets Trunks User can press Modify to add new Trunk or modify configured Trunk data Press Delete will delete the specified Trunk VB PBX Configuration e Information Management Reboot System Index Trunk Number Comment Keypad NAT Traversal RTP Mode Setting 1 888 none auto Disable Routed Mode Modify Delete 2 889 none auto Disable Routed Mode Modify Delete 3 none none none Disable Routed Mode Modify Delete 4 none none none Disable Routed Mode Modify Delete 5 none none none Disable Routed Mode Modify Delete 6 none none none Disable Routed Mode Modify Delete 7 none none none Disable Routed Mode Modify Delete 8 none none none Disable Routed Mode Modify Delete 9 none none none Disable Routed Mode Modify Delete 10 none none none Disable Routed Mode Modify Delete TI none none none Disable Routed Mode Modify Delete After press Modify can input detail setting for Trunk Example 1 Set Trunk for FXO gateway O MIP PBX Configuration 4 Information Management e Reboot System Trunk Setting Trunk Number 888 Password eee Host Dynamic el DialPlan Keypad NAT Traversal RTP Mode Portz External Server Address Maximum Channels Outbound Caller ID Comment from pstn v
9. e Configuration Information e Management Reboot System Extension Setting Extension Number 101 Password eee Call Group Pickup Group DialPlan ext allroutes v Keypad Auto k NAT Traversal Disable RTP Mode Routed Mode Fixed Trunk ID none sc Comment MailBox Disable v B Extension Number Assign the number of Extension This number is also the register name for device WB Password Assign the register password for device to register on IPBX 011 IPBX 011CF W Call Group You can use the Call Group parameter to assign an Extension to one or more groups WB Pickup Group You can use the Pickup Group option in conjunction with this parameter to allow a ringing phone to be answered from another extension H DialPlan Define the dialing plan for Extension It specifies the location of the instruction used to control what the phone is allowed to do and what to do with incoming calls for this extension In this field you can Choose 5 dial level for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc ext only means this subscriber can only call to Extension ext R1 means the subscriber with such DialPlan can call to Extension and Route Level with R1 ext R12 means the subscriber with such DialPlan can call to Extension and Route Level with R1 and R2 T ext R
10. light off when there is no SIP Trunk has enabled WB CDR IPBX 011 IPBX 011CF can output Call Detail Records to external computer User has to execute CDR program on computer when IPBX 011 IPBX 011CF is ready to connect with CDR server and output data this indication will light on Note e CDR Function can only work in local area network Please prepare the CDR server under LAN e The CDR server is PheeNet proprietary for more information about CDR please contact with the sales person of PheeNet H NET Display Network status If WAN port of IPBX 011 IPBX 011CF is under Fixed IP mode LCD will light on If WAN port is under DHCP or PPPoE mode and IPBX 011 IPBX 011CF succeeds in getting IP LED will be flashing If WAN port is under DHCP or PPPoE mode and IPBX 011 IPBX 011CF fails to get IP LED will light off B WAN e LINK ACT Light on when WAN port is connected to network Flash when data is transmitting or receiving e 10 100 Light on when network rate is 100 Mb s and light off when network rate is 10 Mb s B LAN e LINK ACT Light on when LAN port is connected to network Flash when data is transmitting or receiving e 10 100 Light on when network rate is 100 Mb s and light off when network rate is 10 Mb s 1 2 2 Back Panel H Reset Network and Login information will return to default values B LAN WAN RJ 45 socket complied with Ethernet 10 100base T The pin out is as following 12345678 PI
11. pound For IPBX 011CF only 0342 0342 vm msgsaved gsm Your message has been saved For IPBX 011CF only 0343 0343 vm newpassword g Please enter your new password followed sm by the pound key For IPBX 011CF only 0344 0344 vm newuser gsm Welcome to Voice Mail First will guide you through a short setup process For IPBX 011CF only 0345 0345 vm next gsm Press 6 to play the next message For IPBX 011CF only 0346 0346 vm no gsm no For IPBX 011CF only 0347 0347 vm nobodyavail gs Sorry No one is available to take your call m at this moment For IPBX 011CF only 0348 0348 vm nobox gsm You can not reply to this message because the sender does not have a mailbox For IPBX 011CF only 0349 0349 vm nomore gsm No more messages For IPBX 011CF only 0350 0350 vm nonumber gsm lam sorry don t know who sent this message For IPBX 011CF only 0351 0351 vm num i have gsm the number I have is For IPBX 011CF only 0352 0352 vm Old gsm old For IPBX 011CF only 0353 0353 vm onefor gsm Press 1 for For IPBX 011CF only 0354 0354 vm options gsm Press 1 to record your unavailable message Press 2 to record your busy message Press 3 to record your name Press 4 to record your temporary greeting Press star to return to the main menu For IPBX 011CF only 0355 0355 vm opt
12. 0400 0400 beep gsm This is a beep tone 0401 0401 hours gsm hours For IPBX 011CF only 0402 0402 minutes gsm minutes For IPBX 011CF only 0403 0403 auth incorrect g Password incorrect Please enter your sm password followed by the pound key 0404 0404 auth thankyou g Thank you sm 0405 0405 pbx invalid gsm am sorry that is not a valid extension Please try again 0406 0406 pbx invalidpark am sorry there is no call parked on that gsm extension Please try again It is reserved not functional now 0407 0407 pbx transfer gs Transfer m 0408 0408 privacy incorrec I m sorry that number is not valid For t gsm IPBX 011CF only 0409 0409 privacy prompt Please enter your ten digit phone number gsm starting with the area code It is reserved not functional now 0410 0410 privacy thankyo Thank you u gsm 0411 0411 privacy unident The party you are trying to reach does not gsm accept unidentified calls It is reserved not functional now 0412 0412 ss noservice gs The number you have dialed is not in service m Please check the number and try again It is reserved not functional now 0413 0413 transfer gsm Please hold while I try that extension 0414 0414 ivrrecord gsm Please enter the access code 0415 0415 CB act gsm Call back on Busy activated 0416 0417 clir act gsm Caller L
13. CLIR per call Prefix Default is 67 Add this prefix will hide the caller s number For example 101 does not hope to show the caller id to 102 101 can just dial to 67102 where the 67 is the prefix for CLIR When 102 got the incoming call the LCD of 102 should display Anonymous If 101 just dial to 102 then 102 should see the Caller ID as 101 W CLIR Activated Default is 31 For example 101 dial to 31 IPBX 011 IPBX 011CF should add the CLIR record for 101 into its database When 101 call to 102 103 etc The LCD of called party should always show Anonymous W CLIR Deactivated Default is 32 Dialing to 32 will remove the CLIR record from the database of IPBX 011 IPBX 011CF 3 1 3 Extension User has to set Extension account for other device to register on IPBX 011 IPBX 011CF Enter Configuration Extension to configure Extension data On screen will show 100 sets Extension User can press Modify to add new Extension or modify configured Extension data Press Delete will delete the specified Extension N IP PRY E Configuration Information Management Reboot System Cell rou Pickup croup em LJ EN Ea Ea mmi a RS eg aea o oj E en pum EA rme EES Setting Delete Delete Delete Delete Delete ze Delete Delete Delete Delete Delete After press Modify can input detail setting for Extension Pasanet
14. If this function is enabled user could input e mail address for the Extension When having voice mail of incoming call system will send this voice mail to the specified e mail address You can also login the mail box system by dialing to 98 if you are using an IPBX 011CF B E Mail Address This field will appear when you enable Mail Box function and you can input the E Mail Address here for voice mail to E mail B VM Login Password This field only exists if you are using an IPBX 011CF IPBX 011CF has a built in CF card to save voice mail And user can login voice mail system by dialing to 98 then input the mailbox number and password for voice mail User can define the Voice Mail box login password here Another way to login the voice mail system is dial to 98 extension number For example dial to 98101 can login EXT101 s voice mail box and caller can just input password to access voice mail Note e Please remember set the SMTP in the page of Management gt SMTP Setting to activate the Voice Mail to E mail e Ifthe IPBX 011 IPBX 011CF got a new message it will send the message to the user by email immediately If you are using IPBX 011CF and just hope the IPBX 011CF to save voice mail to it and not send the email You just need to input x to E Mail Address Press Apply to save configuration or press Cancel to quit configuration 3 1 4 Trunk User has to set Trunk account for Trunk FXO device e g VG 1440R to register to
15. Index Speed Dial Number Telephone Number Delete N IP PBX Configuration 4 Information ps Management Reboot System Speed Dial Number Telephone Number Em Sweet QUE Index Speed Dial Number Telephone Number Delete 1 400 0282265699 Delete B SpeedDial Number You can input a specified SpeedDial Number here Telephone Number Set the destination number for the Speed Dial Example User set SpeedDial number as and Telephone Number as 0282265699 When caller called 400 IPBX 011 IPBX 011CF will call to 0282265699 as destination number 3 1 9 Other Setting Enter Configuration Other Setting to configure the other setting Configuration e Information e Management Reboot System Web Setting Http Port 10087 CA Ce 3 1 9 1 Web Setting H Http Port You can change the Http port for IPBX 011 IPBX 011CF Default is 10087 3 2 Information User can check some information of IPBX 011 IPBX 011CF here Gr fe e Management Information Subscriber Info Call Monitor e Configuration Reboot System Application pheenet ipbx 011 app Kernel kernel_201 img File System fs_201 ram Hold Tone music 100 wav Ring Back Tone music 100 wav Configuration configuration cfg IVR sounds ivr 3 2 1 Subscriber Enter Information gt Subscriber to check information of Subscribers You can check Phone Number IP Address Transve
16. OIYR O IVR File GSM Import Setting GroupName FileName File 885 3 3 8 Export Setting User can export configuration and voice wave files If there is more than one IPBX 011 IPBX 011CF need to be configured user can export configuration of one IPBX 011 IPBX 011CF and then import this setting file for the other IPBX 011 IPBX 011CFs so that user doesn t need to re configure for each IPBX 011 IPBX 011CF Enter Management gt Export Setting gt Choose the Export options Configuration or IVR Press Export wait for system to collect setting select directory to save setting file VB PBK Configuration Information e Management Reboot System Configuration Ove Export 3 3 9 Flash Clean Enter Management gt Flash Clean Press Apply will clean all configurations of IPBX 011 IPBX 011CF and reset to factory default value including Network setting and Web login account After Flash Clean IPBX 011 IPBX 011CF will auto reboot PBX Information e Configuration Management Reboot System Flash Clean Apply 3 4 Reboot System Press Apply to reboot system Please wait for a few minutes and reload web page again IP PBK DN Configuration amp amp Information Management Reboot System Reboot System Application pheenet ipbx 011 app Kernel kernel_201 img File System fs_201 ram Hold Tone music 100 wav Ring Back Tone music 100
17. Password eeeeee IP Address DNS 192168 23123 Port 8080 SIP Domain Realm Status Unregistered Example 2 Enable SIP Trunk pm Configuration 4 amp Information Management Reboot System SIP Trunk Setting Enable Line Number 070070 Account 070070 Password eeeeee IP Address DNS 192 168 123 125 Port 8080 SIP Domain Realm Status Unregistered Crop zt Enable Check to enable this SIP Trunk Line Number Line Number for registering to ITSP Account Account Name ID for registering to ITSP Password Account Password for registering to ITSP IP Address DNS Enter IP or domain name of ITSP server Port Port number of ITSP server for registering SIP Domain You can change the SIP domain here if necessary Some SIP platform will confirm SIP domain which locate in the From header Modify this field will let IPBX register to SIP Trunk successfully WB Realm Realm of ITSP or another IPBX 011 IPBX 011CF e f you have multiple IPBX 011 IPBX 011CF you may hope those IPBX 011 IPBX 011CF could call to each other You should set the Extension to let those IPBX 011 IPBX 011CF can register to each other and you should also confirm the Realm in the page of Configuration IP PBX For more information please refer to the user manual CH5 1 Application between PheeNet CPE device and IPBX 011 IPBX 011CF W Stat
18. answering NAF Deactivated The code to deactivate No Answer Forward Default is 93 UAF Activated The code to activate Unavailable Forward Default is 94 For example dialing to 94101 will forward call to 101 if your phone is not registering UAF Deactivated The code to deactivate Unavailable Forward Default is 95 CF Deactivated Disable all of the forward function including Unconditional Forward Busy Forward No Answer Forward and Unavailable Forward Default is 96 Voice Mail Box Login For IPBX 011CF only IPBX 011CF has the ability to store voice mail within itself and user can just dial to the feature code to login the voice mail system The feature code of voice mail system default is 98 Camp On Activated This function means call back on busy For example you dial to 101 but 101 is on the phone then you should hear an announcement for called person is busy You could dial to 66 by default to trigger the IPBX 011 IPBX 011CF call back to you when 101 is idle This function will let u talk to called party immediately when called party is not busy Note e This Function is only workable when voice mail function is disabled e When this function is enabled IPBX 011 IPBX 011CF will check the status of called party every 20 seconds at most 15 times That means the camp on function may be performed when called party is idled after 20 seconds at most And 300 20 15 seconds later this function will not be workable W
19. default SIP registration expiration time in seconds A client will normally define this value when it initially registers so the default value you set here will be used only if the client does not specify a timeout when it registers If you are registering to another SIP Trunk this is the registration timeout that it will send to the far end Codec Priority Codec Priority Codec negotiation is attempted in the order in which the Codecs Priority is defined Default is G729 with first priority G711u with second priority G711A with third priority and GSM is fourth priority That means the IPBX 011 IPBX 011CF can only recognize these four Codecs and it will force the Codecs with the specified priority and forward to another subscriber Now IPBX 011 IPBX 011CF can support G729 G711U G711A GSM and G723 Pass Thru PBX Setting Operator Assign operator access code When caller dial in IPBX 011 IPBX 011CF press this assigned code can reach operator to EXT Assign operator s extension number When caller press operator s access code IPBX 011 IPBX 011CF will transfer this call to the assigned Extension AA End To OP 999 is the access code to reach Auto Attendant When caller dial into the Auto Attendant IPBX 011 IPBX 011CF will play greeting message 3 times After the third greeting played IPBX 011 IPBX 011CF will play Thank you to disconnect the call Choose the AA End To OP to Enable will trigger IPBX 011 IPBX 011CF
20. for Trunk O atio O atio anageme eboo 2 Language v Trunk Setting Trunk Number 888 Password DT Host Dynamic K DialPlan from pstn v Keypad Auto k NAT Traversal Disable x RTP Mode Routed Mode v Port Deeg External Server Address Maximum Channels Outbound Caller ID iJ Comment Hot Key Tran Disable Enable Music RBT Disable Enable H Trunk Number Assign the number of Trunk This number is also the register name for Trunk device Note e The Trunk Number can also be a Trunk ID In the Routing Table page you should define the destination of prefix route When you define the prefix route you should set the Trunk ID Trunk Number in the Trunk page first then you could input the correct Trunk ID in the Destination field B Password Assign the register password for device to register on IPBX 011 IPBX 011CF B Host Setting the Host to Dynamic will require the trunk to register the IPBX 011 IPBX 011CF so that the IPBX 011 IPBX 011CF know how to reach the trunk You can also set the Host to an IP address or FQDN if you set the Host to Pre define There will be a field called Address appeared when you choose Host to Pre define This limits only where you place calls to as the user is allowed to place calls from anywhere W DialPlan Define the dialing plan for Trunk It specifies the location of the instruction used to control what the phone
21. forward the call to operator after playing greeting message 3 times CDR Mode Chose the mode for CDR You can disable the CDR or send the CDR record to a certain CDR server You can also store the CDR records within IPBX 011 IPBX 011CF e Disable Chose this one to Disable CDR function e RealTime You can install a CDR program to collect and store CDR records The CDR program is PheeNet proprietary For more information about such CDR program please contact with your contact window of PheeNet Note If you choose the CDR Mode to RealTime You should install a CDR program to collect and store CDR records You must also input the IP of CDR server into the CDR Server IP field Every 5 seconds IPBX 011CF will send a CDR record to CDR Server by port 23519 And CDR Server will collect such records as a CSV file The port of CDR server is changeable Default is 23519 e Storage If you do not prepare a PC as a CDR server You can also define the CDR Mode to Storage IPBX 011 IPBX 011CF will store the CDR records within itself Note If you chose the CDR Mode to Store you can download the CDR file by pressing Export button of Export CDR field When you export CDR files IPBX 011 IPBX 011CF will clean the CDR record from it IPBX 011 IPBX 011CF can only store 500 CDR records within itself If you do not export the CDR file but the records is over than 500 the oldest one will be instead by newest CDR record WB CDR Server IP If you
22. gt Commit Data gt Reboot System For more information about VG 1404R please go to _ http www pheenet com SIP Proxy Setting Network Setup Domain Realm D 00 000 J WAN Setting SIP Proxy Server CI use Net2Phone Service LAN Setting pc EM Register Interval seconds 900 SALE ERIE SIP Authentication O Enable Disable Network Filter Outbound Proxy Server 00 0 00 I Dynamic DNS DNS Network Management NAT Pass Setting NAT Pass Method STUN Symmetric RTP t ES SP Senn STUN Server IP Address 61 60 7621 ao EH Local Setting Local SIP Port 5060 Apply e If all of the above settings are correct you can go to Information Subscriber page to confirm the register status Ni Configuration Information e Management e Reboot System ur wr es wr mm oam Index Phone Number IP Address Mail Address aw pum p exe onem nee eue Disable ee o none F Disable e e Leste l oee L oae f oane f osae Disable none Disable Se S MENO QURE SES none s Disable medida l none 6 Disable Ee none Disable Leer EE none e tse l _ _pisable j oane S osae _ Disable DEE E a none 4 jus Disable Now all of the Extensions can contact with each other If the called party
23. is allowed to do and what to do with incoming calls for this Trunk In this field you can Choose 6 dial level for Extension including from pstn ext only ext R1 ext R12 ext R123 exttallroutes You can define an Outgoing call record to a certain route level as R1 R2 etc from pstn is used for Trunk only ext only means this subscriber can only call to Extension ext R1 means the subscriber with such DialPlan can call to Extension and Route Level with R1 ext R12 means the subscriber with such DialPlan can call to Extension and Route Level with R1 and R2 ext R123 means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 R3 and R4 Note e For more information about Route Level please refer to the user manual 3 1 6 1 Outgoing Call Rule Keypad User can select Keypad type to be RFC2833 In band or SIP Info and Auto You can choose Auto to auto select the Keypad type Choose RFC2833 Inband or SIP Info here will force the Extension use RFC2833 Inband or SIP Info only and the setting should be also match the Keypad setting of Trunk device NAT Traversal If the Trunk device is behind a device performing NAT such as firewall or router and need to register to IPBX 011 IPBX 011CF on public network then user has to enable this function Enable NAT Traversal to
24. registered line number when the IPBX 011 IPBX 011CF got an incoming call which is not its own subscriber what will the IPBX 011 IPBX 011CF do The IPBX 011 IPBX 011CF will perform the following example based on the Incoming Call Rule The following example means the IPBX 011 IPBX 011CF got a called number 070070 which was sending from a non subscriber of IPBX 011 IPBX 011CF IPBX 011 IPBX 011CF will drop 6 digits then add 999 as the destination number 999 is the default number of auto attendant So the caller will hear greeting because the called number will be routed to auto attendant Configuration 4 Information Management e Reboot System Incoming Call Rule Setting Prefix 070070 Digits Length D Add 999 Drop Z H Prefix Set prefix number for routing rule H Digits Length Set the length of dialed number if user doesn t want to limit the length please set this parameter as 0 The maximum length is 20 m Add To add assigned number For example you set 999 here and you do not set Drop If the called number is 070070101 the IPBX 011 IPBX 011CF will add 999 then send 999070070101 as the called number B Drop To drop specified length of number For example you set 6 here and you do not set Add If the called number is 070070101 the IPBX 011 IPBX 011CF will drop 070070 then send 101 as called number Press Apply to save configuration or press Cancel to quit configu
25. that the user in PSTN side can contact with the Extensions In this example the FXO gateway connect with local PSTN line 82265699 we hope the PSTN caller can dial to 82265699 then contact with Ext 101 P Internet w ITSP Step1 Set hotline function in your VG 1440R The default auto attendant number of IPBX 011 IPBX 011CF is 999 So you should set hotline function of VG 1440R When VG 1440R got a PSTN incoming call it should dial to 999 directly In below picture we set line1 to line3 hotline to 999 and we set line4 hotline to EXT 102 Hot Line Number Setting Hotline Setting Network Setup WAN Setting Hotline Delay 9 Disable O Enable LAN Setting Virtual Server Hotline Delay Time Max 20 sec 3 sec Network Filter Port 1 number Nong Dynamic DNS DNS Network Management Port 2 number None Port 3 number None VolP Setup oIP Basic Port 4 number None Dialing Plan Advance Setting Hot Line Setting Port Status Now if FXO port1 got a PSTN incoming call it will hotline to auto attendant and caller will hear a greeting then dial extension number If port4 got a PSTN incoming call VG 1440R will dial to EXT102 directly 5 1 8 User in ITSP side should be able to contact with Extensions 070111222 is a subscriber of ITSP we hope 070111222 can also contact with ext
26. wav Configuration configuration cfg IVR sounds ivr CH4 Application Setting 4 1 Customize System prompt 4 1 1 Record Greeting Use any Extension phone to enter the recording process The feature code of System Prompt Recording is 50 The record procedure of greeting message will be Dial to 50 2 Input password 000 dial to access code 111 gt Start to record greeting day gsm Greeting will renew immediately after recording Note e For more information about the feature code of System Prompt Recording please refer to user manual CH1 2 Feature Code 4 1 2 Enable Automated Attendant User has to Enable Trunk e g VG 1440R hotline function and point to destination number 999 Number of Automated Attendant for IPBX 011 IPBX 011CF Once system has incoming call from PSTN it will automatically connect to Automated Attendant Note e All of the Extensions can also dial to 999 to reach Automated Attendant directly e For more information please refer to the CH5 Appendix Application between PheeNet CPE device and IPBX 011 IPBX 011CF 4 1 3 How to record the other System Prompts User can record the greeting by Dial to 50 Input password 000 dial to access code 111 as default After the tone start recording then press pound key So that the caller will hear the new greeting if user call to 999 When the user called to an Extension which is on the phone he will also hear an announcement of Extensio
27. 000 WA 10 9 KB Dear 101 Just wanted to let you know you were just left a 0 07 long message number 1 in mailbox 101 from 102 on Wednesday November 08 2006 at 05 46 48 PM so you might want to check it when you get a chance Thanks 5 1 3 The Trunk VG 1440R can also register to IPBX 011 IPBX 011CF registered number 888 Step1 Setup Network for VG 1440R i Internet e Set IP information for VG 1440R You can set the IP info of VG 1440R by its COM port or you can also login its WEB interface by default IP 10 1 1 3 Go to Network Interface page to setup network setting as below After set the network info please press OK Commit Data Reboot System For more information about VG 1440R please go to http www pheenet com LAN Mode Selecting Network Setup WAN Setting Let WAN and LAN Port as Bridge Let PCs in LAN subnet can access Internet LAN IP Address Setting Network Filter Dynamic DNS DNS Network Management VoIP Setup J VoIP Basic Dialing Plan Advance Setting d lp faze 255 255 255 0 SEE 222 222 222 50 End P address 222 222 222 10 Hot Line Setting seconds Step2 Prepare Trunk number for VG 1440R Internet In IPBX 011 IPBX 011CF prepare Trunk accounts for VG 1440R There are 2 default Trunks 888 and 889 so we use the default setting for this Example
28. 0111222 can dial to local PSTN 22198888 via VG 1440R ITSP e 07020111222 Step1 Confirm the IPBX 011 IPBX 011CF register to ITSP successfully H Please Go to SIP Trunk Page to confirm the registered status of SIP Trunk The Status must display Registered Configuration amp Information e Management Reboot System ee Denge accoun Keng port sie poma Ir atts m 070070 070070 61 218 64 224 8080 D ss Gem Unregistered Add New Step2 Enable Guest Allow e In the prefix route of outgoing call rule we should enable Guest Allow so that the user can redial destination OUBMIP PB Configuration Information Management Reboot System Primary Secondery Route Password Gustalow H Fixed Outgoing Call Rule Route Level L R1 Or2 OR3 MR4 Apply Cancel User in ITSP side can reach the auto attendant 999 when they dial to 070070 now because we already set incoming call rule in Routing Table page Now they can redial to 22198888 because we enable Guest Allow For more information about Guest Allow please go to user s manual CH3 Full Web Configurations 5 1 10 Traveler can call back to EXT and Traveler can also call to local PSTN and Mobile phone number E Internet Traveler uR EXT 110 WAN IP 61 218 41 183 ITSP 0922367861 PTT Ou dn AES Se 22198888 Step1 Create accou
29. 013 0013 13 gsm thirteen For IPBX 011CF only 0014 0014 14 gsm fourteen For IPBX 011CF only 0015 0015 15 gsm fifteen For IPBX 011CF only 0016 0016 16 gsm sixteen For IPBX 011CF only 0017 0017 17 gsm seventeen For IPBX 011CF only 0018 0018 18 gsm eighteen For IPBX 011CF only 0019 0019 19 gsm nineteen For IPBX 011CF only 0020 0020 20 gsm twenty For IPBX 011CF only 0030 0030 30 gsm thirty For IPBX 011CF only 0040 0040 A0 gem forty For IPBX 011CF only 0050 0050 50 gsm fifty For IPBX 011CF only 0060 0060 60 gsm sixty For IPBX 011CF only 0070 0070 70 gsm seventy For IPBX 011CF only 0080 0080 80 gsm eighty For IPBX 011CF only 0090 0090 90 gsm ninety For IPBX 011CF only GroupName Time amp Date Sounds Files Access Code Access Code File Name Default System Prompt for Recording for Listening 0101 0101 h 1 gsm first For IPBX 011CF only 0102 0102 h 2 gsm second For IPBX 011CF only 0103 0103 h 3 gsm third For IPBX 011CF only 0104 0104 h 4 gsm fourth For IPBX 011CF only 0105 0105 h 5 gsm fifth For IPBX 011CF only 0106 0106 h 6 gsm sixth For IPBX 011CF only 0107 0107 h 7 gsm seventh For IPBX 011CF only 0108 0108 h 8 gsm eighth For IPBX 011C
30. 08 0308 vm cust4 gsm Folder Eight For IPBX 011CF only 0309 0309 vm cust5 gsm Folder Nine For IPBX 011CF only 0310 0310 vm delete gsm Press 7 to delete this message For IPBX 011CF only 0311 0311 vm deleted gsm Message deleted For IPBX 011CF only 0312 0312 vm dialout gsm Please wait while connect your call For IPBX 011CF only 0313 0313 vm enter num to cal Please enter the number you wish to call l gsm For IPBX 011CF only 0314 0314 vm extension gsm extension For IPBX 011CF only 0315 0315 vm Family gsm family For IPBX 011CF only 0316 0316 vm first gsm first For IPBX 011CF only 0317 0317 vm for gsm for For IPBX 011CF only 0318 0318 vm forward gsm Press 1 to enter an extension Press 2 to use the directory For IPBX 011CF only 0319 0319 vm forwardoptions Press 1 to pre pend the message or 2 to gsm forward a message without pre pending For IPBX 011CF only 0320 0320 vm Friends gsm friend For IPBX 011CF only 0321 0321 vm from gsm from For IPBX 011CF only 0322 0322 vm from extension Message from extension For IPBX 011CF gsm only 0323 0323 vm from phonenum Message from phone number For ber gsm IPBX 011CF only 0324 0324 vm goodbye gsm goodbye For IPBX 011CF only 0325 0325 vm helpexit gsm Press star for help or pound to exit For IPBX 011CF only 0326 0326 vm INBOX gsm new For IPBX 011CF only 032
31. 1 IPBX 011CF support server transfer now you can enable the Hot key Tran function in IP PBX and Trunk page After enable Hot key Tran you can press 9 for Call Transfer You can also perform the Client based Call transfer by subscriber device and the transfer function of the subscriber device should follow SIP standard 4 3 4 Blind Transfer The IPBX 011 IPBX 011CF support server blind transfer now you can enable the Hot key Tran function in IP PBX and Trunk page After enable Hot key Tran you can press 0 for Blind Transfer You can also perform the Client based Call transfer by subscriber device and the transfer function of the subscriber device should follow SIP standard 4 3 5 Call Forward on Busy The IPBX 011 IPBX 011CF can support server forward User can dial to 90 to active Call Forward on Busy and 91 to inactive For example extension 101 dial to 90102 there will be an announcement to notify you the call forward is enabled and someone call to 101 but 101 is on the phone The call will be routed to 102 4 3 6 Call Forward on No Answer The IPBX 011 IPBX 011CF can support server forward User can dial to 92 to active Call Forward on No Answer and 93 to inactive For example extension 101 dial to 92102 there will be an announcement to notify you the call forward is enabled and someone call to 101 but 101 is no answer The call will be routed to 102 4 3 7 Call Forward Unconditional The IPBX 011 IPBX 011
32. 123 means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 R3 and RA Note e For more information about Route Level please refer to the user manual CH3 1 6 1 Outgoing Call Rule B Keypad User can select Keypad type to be RFC2833 In band SIP Info and Auto You can choose Auto to auto select the Keypad type Choose RFC2833 Inband or SIP Info here will force the Extension use RFC2833 Inband or SIP Info only and the setting should be also match the Keypad setting of Extension device Note e Now IPBX 011CF could not support G729 with Inband Keypad type If IPBX 011 IPBX 011CF detects the caller or callee not support RFC2833 DTMF type Then IPBX 011CF will force the Codec to G711 to make sure the DTMF detection is correctly WB NAT Traversal If the Extension device is behind a device performing NAT such as firewall or router and need to register to IPBX 011 IPBX 011CF on public network then user has to enable this function Enable NAT Traversal to force IPBX 011 IPBX 011CF to ignore the contact information for the Extension and use the address from which the packets are being received B RTP Mode User can choose for two type of RTP mode one is Routed Mode another is Direct Mode The voice media will be routed Peer to Peer if two clients are both setting to Direct Mode This way
33. 300 20 15 seconds later this function will not be workable 4 3 21 Three way Conference IPP 188 The IPBX 011 IPBX 011CF does not support server Conference now this feature should be done by client For example if the client is PheeNet IPP 188 you can enable this feature by Conf button For more information about IPP 188 please go to http www pheenet com 4 3 22 Time and Date You can select correct Time Zone for IPBX 011 IPBX 011CF this time will affect CDR and voice mail time display 4 3 23 Trunking VG 1440R You can install a FXO gateway as a Trunk The FXO gateway can connect with a PSTN line so that your Extension can dial to PSTN via FXO gateway For more info please refer to user manual CH5 Appendix Application between PheeNet CPE device and IPBX 011 IPBX 011CF 4 3 24 VoIP Gateways VG 1440R VG 1404R You can install a FXO gateway as a Trunk The FXO gateway can connect with a PSTN line so that your Extension can dial to PSTN via FXO gateway You can also install a FXS gateway as an Extension For more info please refer to CH5 Appendix Application between PheeNet CPE device and IPBX 011 IPBX 011CF 4 3 25 Voice Mail to e mail You should configure the SMTP setting to perform Voice Mail to e mail If the IPBX 011 IPBX 011CF got a new message it will send the message to user by email immediately 4 3 26 Access Voice Mail by phone set IPBX 011CF only IPBX 011 does not have enough Flash Rom
34. 7 0327 vm incorrect gsm Login incorrect For IPBX 011CF only 0328 0328 vm incorrect mailbo Login incorrect Mailbox For IPBX 011CF x gsm only 0329 0329 vm instructions gs To check your messages press 1 now m You may quit voicemail at any time by pressing the pound key For IPBX 011CF only 0330 0330 vm intro gsm Please leave your message after the tone When done hang up or press the pound key 0331 0331 vm isonphone gsm is on the phone 0332 0332 vm isunavail gsm is unavailable 0333 0333 vm last gsm last For IPBX 011CF only 0334 0334 vm leavemsg gsm Press 5 to leave a message For IPBX 011CF only 0335 0335 vm login gsm Welcome to Voice Mail Mailbox For IPBX 011CF only 0336 0336 vm mailboxfull gsm Sorry but the user s mail box can not accept anymore messages For IPBX 011CF only 0337 0337 vm message gsm message For IPBX 011CF only 0338 0338 vm messages gsm messages For IPBX 011CF only 0339 0339 vm minutes gsm minutes For IPBX 011CF only 0340 0340 vm mismatch gsm The passwords you entered do not match Please try again For IPBX 011CF only 0341 0341 vm msginstruct gs To hear the next message press 6 To m repeat this message press 5 To hear the previous message press 4 To delete or undelete this message press 0 To quit voice mail press
35. 71 4 3 21 Three way Conference IPP 188 eeeeeeeeeeeeeeeeeeeeeeeeeeeeee eene 72 2 3 22 Tine and Date ardere toa re rd Te a et n e Ted a a RAT 72 4 3 23 Trunking VG 1440R uiuit tenenti teen ine ine aiken ken EEE 72 4 3 24 VoIP Gateways VG 1440R VG 1404R cc ccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 72 4 3 25 Voice TUN Run TUE 72 4 3 26 Access Voice Mail by phone set IPBX 011CF onbe 72 4 3 2 Call rere Me PER 72 CH5 Appendix 73 5 1 Application between PheeNet CPE device and IPBX 011 IPBX 011CF 73 5 1 1 Extensions register to IPBX 011 IPBX 011CF with number 101 to 106 All Extensions can talk to each other AA 74 5 1 2 The call will be forward to MailBox if the extension 101 is busy or no answer 79 5 1 3 The Trunk VG 1440R can also register to IPBX 011 IPBX 011CF registered nee er WT WT 81 5 1 4 IPBX 011 IPBX 011CF can register to ITSP as a SIP Trunk 86 5 1 5 All of the Extensions can call out to local PSTN via VG 1440R 88 5 1 6 All of the Extensions can call out to Mobile Phone via ITSP 89 5 1 7 User in PSTN side should be able to contact with Extensions via VG 1440R 93 5 1 8 User in ITSP side should be able to contact with Extensions 94 5 1 9 User in ITSP side can call out to local PSTN via VG 1440R 96 5 1 10 Traveler can call back to EXT an
36. Allow and Add function IP r B Li Information Management Reboot System Configuration Prefix 2 Digits Length Max Length 20 Destination 888 x 070070 v none x Add 2 Drop L Route Password Guest Allow v Fixed Outgoing Call Rule A Route Level Cp OR2 Ors Mr4 m Prefix Set prefix number for routing rule W Digits Length Set the digit length of dialed number if user doesn t want to limit the length please set this parameter as 0 The maximum length is 20 Note e If you set the Digits Length as a specific value such as 10 the dialed number digits length should full match to 10 or you can set the Digits Length to 0 to ignore the digits length W Primary Secondary Third User can set three priorities for each routing rule if IPBX 011 IPBX 011CF fails to route to primary destination three times it will try to route to secondary or third destination H Destination Here you can find some destination Trunk for choosing You can define the destination for the prefix route Note e Before setting the Routing Table you should set the Trunk info in the Trunk page first So that this field will contain the Trunk ID for choosing e Ifthe Trunk was setting to Dynamic in the Host field but it doesn t register on IPBX 011 IPBX 011CF IPBX 011 IPBX 011CF will skip this priority and route call to next pri
37. Auto M Disable v Routed Mode v Hot Key Tran Disable Enable Music RBT Disable Enable Example 2 Set Trunk ID for SIP Trunk iP FBR Configuration d Information e Management Reboot System Seier OOO mem 3 otmen comment Apply Cancel B Trunk Number Assign the number of Trunk This number is also the register name for Trunk device Note e The Trunk Number can also be a Trunk ID In the Routing Table page you should define the destination of prefix route When you define the prefix route you should set the Trunk ID Trunk Number in the Trunk page first then you could input the correct Trunk ID in the Destination field B Password Assign the register password for device to register on IPBX 011 IPBX 011CF B Host Setting the Host to Dynamic will require the trunk to register the IPBX 011 IPBX 011CF so that the IPBX 011 IPBX 011CF know how to reach the trunk You can also set the Host to an IP address or FQDN if you set the Host to Pre define There will be a field called Address appeared when you choose Host to Pre define This limits only where you place calls to as the user is allowed to place calls from anywhere WB DialPlan Define the dialing plan for Trunk It specifies the location of the instruction used to control what the phone is allowed to do and what to do with incoming calls for this Trunk In this field you can Choose 6 dial
38. BX 011CF only 0208 0208 dollars gsm dollars For IPBX 011CF only 0209 0209 mon 0 gsm January For IPBX 011CF only 0210 0210 mon 1 gsm February For IPBX 011CF only 0211 0211 mon 2 gsm March For IPBX 011CF only 0212 0212 mon 3 gsm April For IPBX 011CF only 0213 0213 mon 4 gsm May For IPBX 011CF only 0214 0214 mon 5 gsm June For IPBX 011CF only 0215 0215 mon 6 gsm July For IPBX 011CF only 0216 0216 mon 7 gsm August For IPBX 011CF only 0217 0217 mon 8 gsm September For IPBX 011CF only 0218 0218 mon 9 gsm October For IPBX 011CF only 0219 0219 mon 10 gsm November For IPBX 011CF only 0220 0220 mon 11 gsm December For IPBX 011CF only 0221 0221 oh gsm O spoken in a way meaning zero For IPBX 011CF only 0222 0222 oclock gsm a clock For IPBX 011CF only 0223 0223 pound gsm pound For IPBX 011CF only 0224 0224 star gsm star For IPBX 011CF only 0225 0225 today gsm today For IPBX 011CF only 0226 0226 tomorrow gsm tomorrow For IPBX 011CF only 0227 0227 yesterday gsm yesterday For IPBX 011CF only GroupName Auto Attendant Sounds Files Access Code for Recording Access Code for Listening File Name Default System Prompt 411 FERA 11 greeting day gsm Please dial the extension number or press 9 for the operator
39. CF can support server forward User can dial to 72 to active Unconditional Forward and 73 to inactive For example extension 101 dial to 72102 there will be an announcement to notify you the call forward is enabled and someone call to 101 the call will be routed to 102 directly 4 3 8 Call Forward Unavailable If subscriber is not registering the call will be forward to another number when Unavailable Forward is enabled To activate Unavailable Forward press 93xxx where the 93 is the feature code to activate Unavailable Forward and xxx is the destination number Pressing 94 for deactivate For example extension 101 dial to 93102 there will be an announcement to notify you the Unavailable Forward is enabled and someone call to 101 but 101 is not registering the call will be routed to 102 4 3 9 Call Hold Retrieval Client based Normally the call hold and call retrieval is done by Client the IPBX 011 IPBX 011CF just relay the SIP signal for such function 4 3 10 Call Routing In the Configuration Routing Table you can set the Routing record for a specified Prefix 4 3 11 Call Waiting Client based The IPBX 011 IPBX 011CF does not support server Call Waiting now this feature should be done by client For example if the client is PheeNet IPP 188 you can enable this feature by CLI For more information about IPP 188 please go to http www pheenet com 4 3 12 Caller ID The IPBX 011 IPBX 011CF w
40. E password here for authentication Mac Mac address of IPBX 011 IPBX 011CF WAN port The Mac address cannot be modified IP Address Input IP address for LAN port of IPBX 011 IPBX 011CF NETMASK Input Subnet Mask for LAN port of IPBX 011 IPBX 011CF Mac Mac address of IPBX 011 IPBX 011CF LAN port The Mac address cannot be modified Press Apply to save configuration or press Cancel to quit configuration 3 3 2 TimeZone Enter Management gt TimeZone to select correct Time Zone for IPBX 011 IPBX 011CF this time will affect CDR and voice mail time display Gr f e Configuration Information Management Reboot System Timezone GMT 08 00 Beijing Hong Kong Perth Singapore Taipei D 3 3 3 SMTP Setting IPBX 011 IPBX 011CF can support Voice Mail to e mail Before activate this feature you should give the IPBX 011 IPBX 011CF an e mail account and set the SMTP for IPBX 011 IPBX 011CF so that the IPBX 011 IPBX 011CF has the ability to send the leaved message to the subscriber s mail box Configuration Information Management Reboot System SMTP Setting Mail address SMTP Server Account Password B Mail Address Input the mail address here for IPBX 011 IPBX 011CF SMTP server Input the SMTP server address B Account If your SMTP server needs the user account for Authentication please input user account here m Password If your SMTP server needs the p
41. F only 0109 0109 h 9 gsm ninth For IPBX 011CF only 0110 0110 h 10 gsm tenth For IPBX 011CF only 0111 0111 h 11 gsm eleventh For IPBX 011CF only 0112 0112 h 12 gsm twelfth For IPBX 011CF only 0113 0113 h 13 gsm thirteenth For IPBX 011CF only 0114 0114 h 14 gsm fourteenth For IPBX 011CF only 0115 0115 h 15 gsm fifteenth For IPBX 011CF only 0116 0116 h 16 gsm sixteenth For IPBX 011CF only 0117 0117 h 17 gsm seventeenth For IPBX 011CF only 0118 0118 h 18 gsm eighteenth For IPBX 011CF only 0119 0119 h 19 gsm nineteenth For IPBX 011CF only 0120 0120 h 20 gsm twentieth For IPBX 011CF only 0130 0130 h 30 gsm thirtieth For IPBX 011CF only 0131 0131 at gsm at For IPBX 011CF only 0132 0132 a m gsm AM For IPBX 011CF only 0133 0133 p m gsm PM For IPBX 011CF only 0134 0134 hundred gsm hundred For IPBX 011CF only 0135 0135 thousand gsm thousand For IPBX 011CF only 0136 0136 million gsm million For IPBX 011CF only 0137 0137 minus gsm minus For IPBX 011CF only 0201 0201 day 0 gsm Sunday For IPBX 011CF only 0202 0202 day 1 gsm Monday For IPBX 011CF only 0203 0203 day 2 gsm Tuesday For IPBX 011CF only 0204 0204 day 3 gsm Wednesday For IPBX 011CF only 0205 0205 day 4 gsm Thursday For IPBX 011CF only 0206 0206 day 5 gsm Friday For IPBX 011CF only 0207 0207 day 6 gsm Saturday For IP
42. F will check Fixed Outgoing Call Rule first If Fixed Outgoing Call Rule is enabled then IPBX 011 IPBX 011CF will confirm the Fix Trunk ID for the calling party That means the outbound call will be routed by Fixed Trunk ID if you define the Fixed Trunk ID for the calling party and you also enable Fixed Outgoing Call Rule Note e For more information about Fixed Outgoing Call Rule please refer to the user manual CH3 1 6 1 Outgoing Call Rule Comment You can input a 10 byte note for each extension here Mail Box User can select to disable or enable mail box function If this function is enabled user could input e mail address for the Extension When having voice mail of incoming call system will send this voice mail to the specified e mail address You can also login the mail box system by dialing to 98 if you are using an IPBX 011CF E Mail Address This field will appear when you enable Mail Box function and you can input the E Mail Address here for voice mail to E mail VM Login Password This field only exists if you are using an IPBX 011CF IPBX 011CF has a built in CF card to save voice mail And user can login voice mail system by dialing to 98 then input the mailbox number and password for voice mail User can define the Voice Mail box login password here Another way to login the voice mail system is dial to 98 extension number For example dial to 98101 can login EXT101 s voice mail box and caller can just inpu
43. For more information about Trunk page please go to user s manual CH3 Full Web Configurations A ER Configuration Information Management L Reboot System RER rien Ser 070070 Delete Delete Delete Delete Delete Delete Delete Delete Step3 Setup Trunk for VG 1440R e This Example we have 1 VG 1440R register to IPBX 011 IPBX 011CF with Trunk number 888 You can set the SIP Information of VG 1440R by its COM port or you can also login its WEB interface for configuration as below Go to SIP Config page to set the VG 1440R as Proxy mode or Gateway mode Primary Proxy IP Address and line number If you set the VG 1440R to Proxy mode you should set line number for all of the line1 to line4 If you set the VG 1440R to Gateway mode you can just only set line1 number Go to Security Config page to input the registered account If you set the VG 1440R to Proxy mode you should set Account for all of the line1 to line4 If you set the VG 1440R to Gateway mode you can just only set line1 Account After configure please press OK Commit Data Reboot System For more information about VG 1440R please go to http www pheenet com SIP Proxy Setting Network Setup Domain Realm l 1 F 1 00 0 00 o Pianesting CI use Net2Phone Service ettin e E d Regis
44. Hold The IPBX 011 IPBX 011CF will play music if the user is under Hold status 4 3 17 Music On Transfer The IPBX 011 IPBX 011CF will play music if the user is under Transfer status 4 3 18 Call Pickup The IPBX 011 IPBX 011CF can support Global and Group Call Pickup For example Ext A is ringing Ext B can press 8 for call pickup 4 3 19 Call Park By default extension 700 is used to park a call While in a conversation press O to initiate a blind transfer and then dial 700 IPBX 011CF will now announce the parking extension most probably 701 or 702 Now hang up the caller will be left on hold at the announced extension Walk up to a different phone dial 701 and the conversation can be continued If a caller has been parked for a longer time than 45 seconds then IPBX 011CF will again ring the originally dialed extension 4 3 20 Camp On Call Back on Busy For example you dial to 101 but 101 is on the phone then you should hear an announcement for busy You could dial to 66 by default to trigger the IPBX 011CF call back to you when 101 is idle This function will let u talk to called party immediately when called party is free This Function is only workable when voice mail function of called party is disabled When this function is enabled IPBX 011CF will check the status of called party every 20 seconds at most 15 times That means this function may be performed when called party is idled after 20 seconds at most And
45. N 1 2 Transmit PIN 3 6 Receive B 12V DC Input AC 100V 240V output DC12V CH2 Start to configure IPBX 011 IPBX 011CF 2 1 Step 1 Connect LAN port of IPBX 011 IPBX 011CF with PC via crossover cable or connect with Switch Hub via straight through cable 2 2 Step 2 Prepare one computer and change the IP address to be 192 168 123 12x with subnet mask 255 255 255 0 2 3 Step 3 Open browser and link to default LAN IP address of IPBX 011 IPBX 011CF 192 168 123 123 with default port number 10087 i e http 192 168 123 123 10087 2 4 Step 4 Login IPBX 011 IPBX 011CF with default userlD root and no password After login IPBX 011 IPBX 011CF user can start to configure basic and essential configurations PheeNet Appy Clear 2 5 Step 5 To configure basic and essential configurations To make IPBX 011 IPBX 011CF work have to set some basic and essential configurations those include Network Extension FXS and IP Phone devices and Trunk FXO devices 2 5 1 Network Configuration Enter Management Network to configure WAN and LAN IP B WAN e Mode Select IPBX 011 WAN port network mode to be Fixed IP DHCP or PPPoE e IP Address NETMASK GATEWAY If user has set IPBX 011 IPBX 011CF to be fixed IP mode User need to input IP address Subnet Mask Default Gateway e DNS Input DNS address e PPPoE ID If user select PPPoE mode here can input PPPoE account ID e PPPoE PWD If user select
46. PPPoE 61 218 64 225 255 255 255 0 61 218 64 254 168 95 1 1 IP ADDRESS NETMASK GATEWAY PPPoE ID PPPoE PWD 000148043160 IP ADDRESS 192 168 123 123 255 255 255 0 0001A804315f NETMASK P Apply Cancel e Set IP information for IPP 188 You can set the IP info of IPP 188 by its LCD or you can also login its WEB interface by default IP 10 1 1 3 Go to Advanced Config Network Configuration to setup network as below then press OK and reboot your IPP 188 For more information about IPP 188 please go to http www pheenet com Installation Wizard Network Configuration Behind NAT Advanced Config Network Configuration Static IP Configuration SNTP SIP Configuration Network Connection Mode Static IP Set IP address manually v System Configuration Jp address 192 168 1313 Number Configuration SEE Media Configuration Subnet Mask 255 255 248 0 Device Management Default Gateway 192 168 8 254 System Status Primary DNS Address 168 95 192 1 Reboot Secondary DNS Address 99511 HTTP Port for WEB Management 80 102465535 e Set IP information for VG 1404R You can set the IP info of VG 1404R by its COM port or you can also login its WEB interface by default IP 10 1 1 3 Go to Network Interface page to setup network setting as below After set the network info please press OK Commit Data Reboot System
47. PPPoE mode here can input PPPoE account password e Mac Mac address of IPBX 011 WAN port The Mac address cannot be modified e P Address Input IP address for LAN port of IPBX 011 IPBX 011CF e NETMASK Input Subnet Mask for LAN port of IPBX 011 IPBX 011CF e Mac Mac address of IPBX 011 LAN port The Mac address cannot be modified Press Apply to save configuration or press Cancel to quit configuration 2 5 2 Extension Configuration User has to set Extension account for other device to register on IPBX 011 IPBX 011CF Enter Configuration Extension to configure Extension data On screen will show 100 sets Extension User can press Modify to add new Extension or modify configured Extension data Press Delete will delete the specified Extension o MIP PBX Configuration Information Management Reboot System Index Extension Number Comment Keypad NAT Traversal RTP Mode Call Group Pickup Group Setting 101 none auto Disable Routed Mode 1 1 Modify Delete 2 102 none auto Disable Routed Mode 1 1 Modify Delete 3 103 none auto Disable Routed Mode 1 1 Modify Delete 4 104 none auto Disable Routed Mode 1 1 Modify Delete 5 105 none auto Disable Routed Mode 1 1 Modify Delete 6 106 none auto Disable Routed Mode 1 L Modify Delete 7 107 none auto Disable Routed Mode T 1 Modify Delete 8 108 none auto Disable Routed Mode 1 1 Modify Delete 9 109 none auto Disable Routed Mode T 1 Modify Delete 10 110 none auto Disa
48. VG 1404R 3 Disable Routed Mode Delete 1 1 VG 1404R 4 Disable Routed Mode 1 1 Delete Disable Routed Mode Disable Routed Mode Delete Disable Routed Mode Disable Routed Mode Delete Ki 5 d ee ee ie SSC Disable Routed Mode Delete e This Example we have 2 IPP 188 register to IPBX 011 IPBX 011CF with extension 101 and extension 102 You can set the SIP Configuration of IPP 188 by its LCD or you can also login its WEB interface Go to Advance Config gt SIP Configuration setup the Primary proxy Address and Registered Number etc After configuration please remember to press OK then reboot your IPP 188 For more information about IPP 188 please go to http www pheenet com VoIP Protocol Setting Port Number Password Setting MAX 20 digit Network Setup SAN Soft E VoIP Setup O Enable Disable SIP Hunting Table Hot Line Setting Port 1 O Port 2 O Port 3 O Port 4 Port Status CO Pot 1 2 Port 2 O Port 3 O Port 4 e This Example we have 1 VG 1404R register to IPBX 011 IPBX 011CF with extension 103 to 106 You can set the SIP Information of VG 1404R by its COM port or you can also login its WEB interface for configuration as below Set the VG 1404R to proxy mode and also set the Primary Proxy IP Address and Line Number etc After configure SIP information please press OK
49. able Music RBT Disable Enable Step 3 Register to each other e In HQ register to Branch as below Remember to also set the Realm Configuration Information Management Reboot System SIP Trunk Setting Enable Line Number 666 Account 566 Password eee IP Address DNS 6l 213 64 224 Port 5060 SIP Domain Realm IP PBX Branch Status In Branch register to Branch as below Remember to also set the Realm Configuration Information Management Reboot System STP Trank Set Enable v Line Number 7 Account 77 Password eee IP Address DNS 61 213 064 224 Port 5060 SIP Domain Realm IP PBX HQ Status Step 3 Set Routing Table e In HQ set routing table as below So the user in HQ can call extension 401 which is located in Branch SN Je Configuration e Information Management Reboot System Prefix 4 Digits Length Max Length 20 Primary Secondery Third Destination 66 none x none v Add Drop Route Password Guest Allow o Fixed Outgoing Call Rule Oo Route Level Cp Or2 ORs MR4 e In Branch set routing table as below So the user in Branch can call extension 101 or 102 which is located in Branch KC Configuration Information Man
50. agement Reboot System Now the extensions of these two IPBX can call to each other There is an important thing you should pay attention All the numbers of HQ and Branch should be unique For example there is an Extension 401 in branch If you hope user in HQ can contact with 401 which located in Branch there should not have any number equal to 401 in HQ including Extension Trunk Dial Group etc 5 2 2 User in Branch can call to PSTN via HQ Now we hope Ext401 can call to PSTN 22198888 via HQ Internet EXT 101 ExT 102 Wes EXT 401 Step 1 Make sure the extensions in HQ can call 22198888 successfully For more info please refer to 5 1 5 All of the Extensions can call out to local PSTN v ia VG 1440R Step 2 In HQ make sure you already set the Trunk ID for Branch to DialPaln Ext Allroute te Zei Trunk S Trunk Number Password Host DialPlan Keypad NAT Traversal RTP Mode Port External Server Address Maximum Channels Outbound Caller ID Comment Hot Key Tran Music RBT 777 vv Dynamic exttallroutes Auto bc Disable Routed Mode ForBranch Disable Enable Disable Enable Step 2 In Branch set the routing table as below OUBMIP PB Configuration Information Management L Reboot System
51. all later or dial another extension number 128 128 op busy gsm The operator is busy Please call later or dial another extension number 129 129 op unavailable gsm The operator is unavailable Please call later or dial another extension number 130 130 noanswerfwd act gs No answer forward activated m 131 Ho 24 noanswerfwd deact No answer forward dee activated gsm 132 132 allfwd deact gsm Call forward dee activated 133 week transferop gsm Transfer ring to operator Please hold 134 134 unavailablefwd act The Unavailable Forward is activated gsm 135 135 unavailablefwd dea The Unavailable Forward is deactivated ct gsm GroupName Voice Mail Sounds Files Access Code for Recording Access Code for Listening File Name Default System Prompt 0301 0301 vm advopts gsm Press 3 for advanced options For IPBX 011CF only 0302 0302 vm and gsm and For IPBX 011CF only 0303 0303 vm calldiffnum gsm Press 2 to enter a different number For IPBX 011CF only 0304 0304 vm changeto gsm Change to which folder For IPBX 011CF only 0305 0305 vm cust1 gsm Folder Five For IPBX 011CF only 0306 0306 vm cust2 gsm Folder Six For IPBX 011CF only 0307 0307 vm cust3 gsm Folder Seven For IPBX 011CF only 03
52. also enable Hot Key Tran of IP PBX page Please note that if this option is used the RTP Mode will always be Routed Mode as IPBX 011 IPBX 011CF needs to monitor the call to detect when the caller presses the 0 or 9 key B Music RBT Provides music to the calling party until the call is answered Press Apply to save configuration or press Cancel to quit configuration 3 1 5 SIP Trunk Reg SIP Trunk is for IPBX 011 IPBX 011CF to register to other systems only such as ITSP or another IPBX 011 IPBX 011CF On screen of SIP Trunk will show all of the sets of SIP Trunks You will find out the registered Account and registered server IP address port number Realm and the Register Status User can press Add New to add new Trunk or Modify to configure the specified SIP Trunk Press Delete will delete the specified SIP Trunk Configuration 4 amp Information Management Reboot System Select Line Number Account IP Address DNS Port SIP Domain Realm Status o 070070 070070 192 168 123 123 8080 Unregistered Add New Enter Configuration gt SIP Trunk Add New to configure IPBX 011 IPBX 011CF register to ITSP ITSP will provide related account information for IPBX 011 IPBX 011CF to register Please input the data here Example 1 Disable SIP Trunk IP REX Configuration e Information Management Reboot System SIP Trunk Setting Enable i Line Number 070070 Account 0 Kr D
53. assword for Authentication please input password here 3 3 4 User Account Enter Management gt User Account User can set login User name and Password here System only one set of user Configuration e Information Management Reboot System User Account f Username root Password FAT e 3 3 5 Firmware Upload Enter Management gt Firmware Upload gt Choose the Firmware options Application Kernel and File System gt Press Browse and select firmware file gt Press Apply to start firmware upload L Configuration Information Management Reboot System Application O Kernel O File System Firmware Upload File PE am 3 3 6 Music Upload User can customize Ring Back Tone Transferring Tone by upload new wave file on IPBX 011 IPBX 011CF Please record wave file format as Enter Management gt Music Upload gt Press Browse select wave file gt Press Apply to upload special Ring Back Tone After Upload is finished press Reboot to reboot system to renew Ring Back Tone VB PBX Configuration amp amp Information Management Reboot System Hold Tone Ring Back Tone Music Upload File _ HE 3 3 7 Import Setting If there is IPBX 011 IPBX 011CF setting file exported from IPBX 011 IPBX 011CF user can import this file and doesn t need to re configure for IPBX 011 IPBX 011CF Enter Management gt Import Setting gt Choose
54. be looked up with External Host The format will be IP Subnet Mask Example 192 168 1 0 255 255 255 0 3 1 2 Feature Code This page will let user modify his own feature codes CAEI PRB Configuration d Information Management Reboot System B System Prompt Recording User could dial an access code for system prompt recording such as 111 for greeting day gsm Before dialing to 111 user should dial to the feature code of System Prompt Recording to start recording Default feature code for System Prompt Recording is 50 So the recording procedure should be Dial to 50 Input password which defined in System Prompt Recording PWD gt dial to access code i e 111 Start recording Add the feature for recording will avoid an unknown user incautious to record the system prompt B System Prompt Recording PWD Before recording System Prompt user may need to input password Here you can specify the password for System Prompt Recording Default is 000 That means password is not necessary if this field is empty B System Prompt Recording Prefix The prefix is for access code of System Prompt Recording Default is For example the access code for greeting day gsm is 111 So the System Prompt Recording Prefix is If you change the Prefix to 1 that means the access code for greeting day gsm should be 1111 Note e Previous
55. ble Routed Mode 1 1 Modify Delete 11 none none none Disable Routed Mode none none Modify Delete After press Modify can input detail setting for Extension Configuration Information Management e Reboot System Extension Setting Extension Number 101 Password eee Call Group 1 Pickup Group DialPlan ext allrautes v Keypad auo ei NAT Traversal Disable RTP Mode Routed Mode v Fixed Trunk ID none v Comment MailBox Disable E W Extension Number Assign the number of Extension This number is also the register name for device Password Assign the register password for device to register on IPBX 011 IPBX 011CF Call Group You can use the Call Group parameter to assign an Extension to one or more groups Pickup Group You can use the Pickup Group option in conjunction with this parameter to allow a ringing phone to be answered from another extension Note e The Pickup Group option is used to control which Call Groups a channel may pick up a channel is given authority to answer another ringing channel if it is assigned to the same Pickup Group as the ringing channel s Call Group By default remote ringing extensions can be answered with 8 e You can define multiple Call Groups and Pickup Groups for one Extension by a comma For example you can input 1 3 5 into Call Group or Pickup Group DialPlan Define the dialing plan for Extension It specifies the locatio
56. choose the CDR Mode to RealTime here you can input the IP address of CDR server which you installed the PheeNet CDR program B CDR Server Port If you choose the CDR Mode to RealTime here you can change the destination port of CDR server Default is 23519 WB Export CDR If you chose the CDR Mode to Storage you can press Export button to download the CDR file The CDR file is within a CSV format B Ext Ring Time This field defines the timeout value if the call is between Extension and Extension Default is 20 seconds WB Out Ring Time This field defines the timeout value if the call is from Extension to outside define by routing table Default is no limitation B Hot Key Tran User can enable or disable Hot key transfer function If the call is establish between Extensions Enable this feature will permits the calling party or called party to transfer a call by pressing the 0 For Blind Transfer or 9 For consultant Transfer key Default is disabled Note e Please note that if this option is used the RTP Mode will always be Routed Mode as IPBX 011 IPBX 011CF needs to monitor the call to detect when the caller presses the O or 9 key B Music RBT Enabling this option will provide music to the calling party until the call is answered B Call Monitor Refresh IPBX 011 IPBX 011CF have call monitor function The call situation will be refreshed by the refresh time Default is 30 seconds and user can change it here System A
57. d Traveler can also call to local PSTN and Mobile phone alt une 98 5 2 Application of multiple IPBX 011 IPBX 011CF 100 5 2 1 Multiple IPBX 011 and IPBX 011CF can call extensions between each other 101 5 2 2 User in Branch can call to PSTN via HO 106 5 3 Voice Mail System Concept For IPBX 011CF only 108 5 4 CDR Concept RealTime 111 CH1 Overview The PheeNet IPBX 011 IPBX 011CF is the next generation all in one IP PBX system for small to medium enterprise It is also designed to operate on a variety of VoIP applications such as voice mail auto attendant call transfer call pick up and IP based communications With the tiny box small to medium enterprise or homes can use it to access the Internet and to make VoIP phone calls Customers can select different suite and optional products to meet their request To Integrate with VG 1440R can provide PSTN access function IP Phone IPP 188 and VG 1404R can provide extensions With flexible and full functionality PheeNet IPBX 011 IPBX 011CF can give a complete transition from traditional PABX to the new generation IP PBX 1 1 Specifications Protocol W SIP Session Initiation Protocol gt Call Features Authentication Automated Attendant Call Transfer Blind Transfer Call Forward on Busy Call Forward on No Answer Call Forward Unconditional Call Forward Unavailable Call Hold Retrieval CPE based Call Routing Call Waiting CPE based Caller ID CLIR Caller Line Identificat
58. ecord TodayTemp csv otherwise the CDR Collector will lose the new call record due to the CSV file for Today TodayTemp csv is being opened e The CDR file will look like below Al D fe Eason lt 102 gt t D E I 1 Eason lt 102 gt l 102 101 2007 4 17 13 09 2007 4 17 13 09 0 0 ANSWERED Eason lt 102 gt 102 101 2007 4 17 13 090 2007 4 17 13 09 2007 4 17 13 09 19 18 ANSWERED Eason lt 102 gt 102 22185452 2007 4 17 13 09 2007 17 13 09 0 O FAILED Eason lt 102 gt 102 2117 2007 4 17 13 09 2007 4 17 13 09 0 D ANSWERED 102 102 2117 2007 4 17 13 00 2007 4 17 13 09 2007 4 17 13 09 10 10 ANSWERED T Eason lt 102 gt 102 101 20074417 13 23 2007 4 17 13 23 0 0 ANSWERED Eason lt 102 gt 102 101 2007 4 17 13 23 2007 4 17 13 23 200 7 4 17 13 23 3 ANSWERED E Eason lt 102 gt 102 98 2007 17 13 38 2007 4 17 13 38 0 D ANSWERED e Eason lt 102 gt 102 98 2007 4 17 13 38 2007 4 17 13 38 2007 417 13 40 72 72 ANSWERED i 20 2l an The title for each column is Caller ID Name Caller ID Called ID Start Time Answer Time End Time Call Duration seconds Talk Time Seconds State
59. een Extension and Trunk Default is disabled Note If you enable this feature in Trunk page we suggest you also enable Hot Key Tran of IP PBX page Please note that if this option is used the RTP Mode will always be Routed Mode as IPBX 011 IPBX 011CF needs to monitor the call to detect when the caller presses the 0 or 9 key B Music RBT Provides music to the calling party until the call is answered Press Apply to save configuration or press Cancel to quit configuration CH3 Full Web Configurations After Login IPBX 011 IPBX 011CF will see screen as below and there are four main categories user can click on each category to extend detail items Configuration Information e Management Reboot System Application pheenet ipbx 011 app Kernel kernel_201 img File System fs_201 ram Hold Tone music 100 wav Ring Back Tone music 100 wav Configuration configuration cfg IVR sounds ivr W Configuration Include all telephony configurations of IPBX 011 IPBX 011CF IP PBX Feature Code Extension Trunk SIP Trunk Reg Routing Table Dial Group Speed Dial Others B information To show related information Subscriber Call Monitor H Management Include all system management of IPBX 011 IPBX 011CF Network TimeZone SMTP Setting User Account Firmware Upload Music Upload e Import Setting e Export Setting e Flash Clean W Reboot System To reboot system of IPBX 011 IPBX 011CF 3 1 Confi
60. emporary gsm You can record it by dialing 115 Behind NAT WB Behind NAT If your IPBX 011 IPBX 011CF is behind NAT we strongly suggest u to enable Behind NAT to avoid some unexpected issue such as one way voice WB External IP If you input External IP IPBX 011 IPBX 011CF will take that IP address as its argument If IPBX 011 IPBX 011CF is behind NAT the SIP header will normally use the private IP address assigned to the server The remote device will not know how to route back to this address thus it must be replaced with a valid routable address H External Host External Host takes a fully qualified domain name as its argument If IPBX 011 IPBX 011CF is behind NAT the SIP header will normally use the private IP address assigned to the server If you set this option IPBX 011 IPBX 011CF will perform periodic DNS lookups on the hostname and replace the private IP address with the IP address returned from the DNS lookup Note e You should not set both of External IP and External Host together otherwise there will be some unexpected problems appeared That means you can only chose one for External IP or External Host for Behind NAT WB Local Net Local Net is used to tell IPBX 011 IPBX 011CF which IP addresses are considered local If one of caller or callee is not under Local Net IPBX 011 IPBX 011CF will set the address in the SIP header that can be translated to that specified by External IP or the IP address can
61. ension of IPBX 011 IPBX 011CF Ge 070111222 Step1 Confirm the IPBX 011 IPBX 011CF register to ITSP successfully Please Go to SIP Trunk Page to confirm the registered status of SIP Trunk The Status must display Registered Configuration 4 amp Information Management Reboot System set Lime namer account Tadiesnowe pore sietemom Rasim nc Add New Step2 Set incoming call rule e Please Go to Routing Table page to set incoming call If IPBX 011 IPBX 011CF got an incoming call with number 070070 it should play a greeting so that 070111222 can continue to dial EXT 101 Configuration e Information Management Reboot System Incoming Call Rule Setting Prefix om Digits Length 5 Add Drop 6 Now if IPBX 011 IPBX 011CF got an incoming call from ITSP with number 070070 IPBX 011 IPBX 011CF will dial to 999 auto attendant Then the caller can continue to dial the Extension Configuration 4 Information Select Prefix Fj 03 o 0 Select o Management e Reboot System Primary Dest Digits Length Secondery Dest Add Drop Third Dest 888 D 889 z 070070 0 888 Add New Add Prefix Digits Length 070070 6 Add New Guest Allow Disable Disable Drop 5 1 9 User in ITSP side can call out to local PSTN via VG 1440R Now 070111222 can reach auto attendant We hope 07
62. figuration Information Management Reboot System HED hitp192 168 123 123 10087hhome esp Es sa Dst S Wm S i RAE z Gap DATNE Primary Secondery NN MCN Guest Allow Fixed Outgoing Call Rule Route Level drem ge Apply Cancel HE Sens c Mi SS Now the Extensions can dial to 22198888 via VG 1440R 5 1 6 All of the Extensions can call out to Mobile Phone via ITSP Now we set IPBX 011 IPBX 011CF to register an account 070070 to an ITSP and we hope the outbound call with mobile phone number should be route to ITSP to reduce the cost De Internet ITSP 0922123123 Step1 Confirm the IPBX 011 IPBX 011CF register to ITSP successfully e Please Go to SIP Trunk Page to confirm the registered status of SIP Trunk The Status must display Registered uf r IP PBX Configuration Information Management e Reboot System Select Line Number Account IP Address DNS Port SIP Domain Realm Status El 070070 070070 61 218 64 224 8080 Unregistered Add New Step2 Set SIP Trunk ID in Trunk page to activate SIP Trunk e In SIP Trunk Page we only set the IPBX 011 IPBX 011CF to register ITSP Now we want to activate SIP Trunk ITSP so we should go to Trunk page to add a new Trunk for SIP Trunk ITSP For more information about the relationship between SIP Trun
63. force IPBX 011 IPBX 011CF to ignore the contact information for the Trunk and use the address from which the packets are being received RTP Mode User can choose for two type of RTP mode one is Routed Mode another is Direct Mode The voice media will be routed Peer to Peer if two clients are both setting to Direct Mode This way will improve the voice quality and reduce the performance wastage of the IPBX 011 IPBX 011CF Note e If one peer set to Direct Mode but another peer set to Routed Mode the result will become to Routed Mode e Voice media will still go through the IPBX 011 IPBX 011CF if the IPBX 011 IPBX 011CF needs to detect DTMF e f you enable the NAT Traversal function for Extension the RTP mode will change to Routed Mode directly this way will avoid the one way voice or no voice issue of VoIP e If the both peers are under different subnet or one peer is under Public IP but another one is under Private IP we strongly suggest you to set the RTP mode to Routed Mode to avoid some unexpected voice problems Port You can use this to define the SIP signal port if you want to listen on a nonstandard SIP signal port External Server Address This field will allow you to set the domain in the SIP From URI Setting this will avoid some unexpected issue if the service provider needs this for authentication Maximum Channels This will limit the maximum channels for this Trunk For example you set 2 into this field o
64. guration User can set IPBX 011 IPBX 011CF telephony configuration under Configuration category L Configuration IP PBX Feature Code Extension Trunk SIP Trunk Reg Routing Table Dial Group Speed Dial Others Management Application pheenet ipbx 011 app Kernel File System Hold Tone Ring Back Tone Configuration IVR e Reboot System kernel_201 img fs_201 ram music 100 vwav music 100 wav configuration cfg sounds ivr 3 1 1 IP PBX Enter Configuration IP PBX to configure PBX data nou ar Ss SN PBK Configuration Information Management Reboot System IP PBX Realm P PEX ProxyPort500 o lt RTP Port Start 10000 RTP PortEnd 2000 si Max Expire Time 3600 Default Expire Time 120 Codec Priority Priority 1 G 729 Priority 2 eu el Priority 3 G 7114 ei Priority 4 GSM wj Priority 5 none ei PBX Setting ye c See 1177 1 PBX Setting Operator 9 to ExT 101 AA End To OP Disable Enable CDR Mode Disable O RealTime Storage CDR Server IP CDR Server Port 23519 Export CDR Export Ext Ring Time 20 sec Out Ring Time sec Hot Key Tran Disable O Enable Music RBT Disable O Enable Call Monitor Refresh 20 sec System Announcement Scheduled Greeting Office Hour AM 09 0 H 59 Lunch Break 2 0 12 59 Office H
65. he packets are being received RTP Mode User can choose for two type of RTP mode one is Routed Mode another is Direct Mode The voice media will be routed Peer to Peer if two clients are both setting to Direct Mode This way will improve the voice quality and reduce the performance wastage of the IPBX 011 IPBX 011CF Note e If one peer set to Direct Mode but another peer set to Routed Mode the result will become to Routed Mode e Voice media will still go through the IPBX 011 IPBX 011CF if the IPBX 011 IPBX 011CF needs to detect DTMF e Ifyou enable the NAT Traversal function for Extension the RTP mode will change to Routed Mode directly this way will avoid the one way voice or no voice issue of VoIP e If the both peers are under different subnet or one peer is under Public IP but another one is under Private IP we strongly suggest you to set the RTP mode to Routed Mode to avoid some unexpected voice problems Port You can use this to define the SIP signal port if you want to listen on a nonstandard SIP signal port External Server Address This field will allow you to set the domain in the SIP From URI Setting this will avoid some unexpected issue if the service provider needs this for authentication Maximum Channels This will limit the maximum channels for this Trunk For example you set 2 into this field only 2 outgoing calls could go via this Trunk Default is no limit Outbound Caller ID Some service provider
66. ill relay the caller ID from caller to callee 4 3 13 CLIR Caller Line Identification Restriction CLIR means Caller Line Identification Restriction It is a proper noun It is a feature to hide the caller s number For example ext 101 call to ext 102 But 101 won t like to show the caller ID to 102 So 101 can activate this feature to hide the caller ID When 102 got a call from 101 the LCD of 102 should display Anonymous IPBX 011CF could support two kinds of CLIR a CLIR per call for example 101 won t like to show the caller id for 102 101 can just dial to 67102 where the 67 is the feature for CLIR per call When 102 got the incoming call the LCD of 102 should display Anonymous If 101 just dial to 102 then 102 should see the Caller ID as 101 b CLIR database type for example 101 dial to 31 IPBX 011CF should add the CLIR record for 101 into its database When 101 call to 102 103 etc The LCD of called party should always show Anonymous 101 can dial to 32 to disable this feature 4 3 14 Do Not Disturb Client based The IPBX 011 IPBX 011CF can support server DND User can dial to 78 to active it and 79 to inactive For example extension 101 dial to 78 there will be an announcement to notify you the DND is enabled and someone call to 101 then the call will be rejected directly 4 3 15 Flexible Extension Logic You can set the digits length of subscriber to 30 digits 4 3 16 Music On
67. ine Identification Restriction activated 0416 0417 clir deact gsm Caller Line Identification Restriction dee activated GroupName Agent Sounds Files Access Code for Recording Access Code for Listening File Name Default System Prompt 0445 0445 agent pass gsm Please enter password followed by the pound key 4 2 Customize Ring Back Tone Transferring Tone User can customize Ring Back Tone by upload new wave file on IPBX 011 IPBX 011CF Please record wave file format as PCM Channel Mode Mono Frequency 8K Bit Rate 16 bit Enter Management gt Music Upload gt Press Browse select wave file gt Press Apply to upload special Ring Back Tone After Upload is finished press Reboot to reboot system to renew Ring Back Tone O MIP PBX Configuration 4 Information Management Reboot System Hold Tone Ring Back Tone Music Upload File 8E 4 3 Call Features 4 3 1 Authentication When IPBX 011 IPBX 011CF get a Registration or Invite incoming call from a remote location it will reply Authentication for security issue 4 3 2 Automated Attendant The IPBX 011 IPBX 011CF supports Automated Attendant you can record the default greeting and the other announcements by Extension For more information please refer to the user manual CH4 1 3 How to record the other system prompts 4 3 3 Call Transfer The IPBX 01
68. ion Management IP PBX Realm Proxy Port RTP Port Start RTP Port End Max Expire Time Reboot System SIP Setting IP PBX Branch 5060 10000 20000 3600 Default Expire Time 120 Codec Priority G 729 G 711U G 7114 GSM Priority 1 Priority 2 Priority 3 Priority 4 que queque Priority 5 none Step 2 Set Trunk Account In HQ set Trunk account for Branch so that Branch can register to HQ Configuration 4 Information Management Reboot System Trunk Setting ed Trunk Number eee Dynamic v from pstn Auto x Disable v Password Host DialPlan v Keypad NAT Traversal RTP Mode Routed Mode v Port External Server Address Maximum Channels Outbound Caller ID ForBranch Comment GO Disable O Enable Music RBT Disable O Enable Hot Key Tran In Branch set Trunk account for HQ so that HQ can register to Branch N IP PBX Configuration Information Management Reboot System Trunk Setting Trunk Number 64 Password eee Host Dynamic DialPlan from pstn v Keypad Auto x NAT Traversal Disable RTP Mode Routed Mode Port External Server Address Maximum Channels Outbound Caller ID Comment ForBranch Hot Key Tran Disable En
69. ion Restriction Do Not Disturb Flexible Extension Logic Music On Hold Music On Transfer Call Pickup Call Park Camp On Call Back on Busy Three way Conference IP Phone IPP 188 Time and Date Trunking VG 1440R W VoIP Gateways VG 1440R m Voice Mail to e mail B Voice Mail System IPBX 011CF only W Call Detail Records B Call Monitor Codecs H G 711 A Law amp u Law B G729 WB C723 Pass Thru E GSM Technical Features Subscriber NAT transversal Phone set record Greeting Management Web Browser Management HTTP upgrade firmware and ring back tone file Export Import configuration Network Interface 1WAN 1LAN DTMF in band RFC2833 SIP Info Network Support Fixed IP DHCP and PPPoE mode Capacity m 100 register users W 13 concurrent calls Dimension B 17 5x 12 5 x 3 2 cm Product Info Order Information sn IPBX 011CF Voice Mail 1G Storage 1 2 Hardware Overview 1 2 1 Front Panel and LED Indication o a o a 10 LINK 10 LINK P P B X e 100 ACT 100 ACT Y qs PheeNet LAN WAN WB Power Light on when IPBX 011 IPBX 011CF is powered on W Status Light on when system is ready B Alarm Light Flash when system is upgrading software please do not unplug power when Alarm is flashing B SIP Trunk Light on when IPBX 011 IPBX 011CF successfully registered to all of the enabled SIP Trunks Light flash when IPBX 011 IPBX 011CF failed to register to one of the enabled SIP Trunks
70. ion is correctly NAT Traversal If the Extension device is behind a device performing NAT such as firewall or router and need to register to IPBX 011 IPBX 011CF on public network then user has to enable this function Enable NAT Traversal to force IPBX 011 IPBX 011CF to ignore the contact information for the Extension and use the address from which the packets are being received RTP Mode User can choose for two type of RTP mode one is Routed Mode another is Direct Mode The voice media will be routed Peer to Peer if two clients are both setting to Direct Mode This way will improve the voice quality and reduce the performance wastage of the IPBX 011 IPBX 011CF Note e If one peer set to Direct Mode but another peer set to Routed Mode the result will become to Routed Mode e Voice media will still go through the IPBX 011 IPBX 011CF if the IPBX 011 IPBX 011CF needs to detect DTMF e f you enable the NAT Traversal function for Extension the RTP mode will change to Routed Mode directly this way will avoid the one way voice or no voice issue of VoIP e If the both peers are under different subnet or one peer is under Public IP but another one is under Private IP we strongly suggest you to set the RTP mode to Routed Mode to avoid some unexpected voice problems Fixed Trunk ID User can define a Fixed Trunk for a certain extension When such extension makes an outgoing call via routing table IPBX 011 IPBX 011C
71. is busy or no answer IPBX 011 IPBX 011CF will play an announcement to indicate the called party s status Step1 Configure SMTP setting L Configuration Management Reboot System Go to Management SMTP Setting to configure the SMTP SMTP Setting Mail address jee pheenet com tw 5 1 2 The call will be forward to MailBox if the extension 101 is busy or no answer SMTP Server mail pheenet com tw Account ie Password COI Step2 Enable Voice Mail function IPBX 011 IPBX 011CF has 10 Extensions by default 101 to 110 and the voice mail function is disabled You can enable the voice mail function as below Configuration e Information Management Reboot System Extension Setting Extension Number lol Password Call Group Pickup Group DialPlan Keypad NAT Traversal RTP Mode Fixed Trunk ID Comment MailBox E Mail Address koe pheenetcom tv Kc exteallroutes v Auto ei Disable v Routed Mode mew v LP 388 A Enable vj Step3 Confirm Voice Mail H If 102 call to 101 but 101 is busy IPBX 011 IPBX 011CF will play an announcement to indicate the 101 is busy and 102 can leave message for 101 IPBX 011 IPBX 011CF will send voice mail to your mail box with a WAV format Below is an example FA IP PBX AH 2006 11A8A FF 05 46 WA 101 68 iPBX 011 HWER a msg0
72. k page and Trunk page please go to user s manual CH3 Full Web Configurations e T uf _ J i FAN Configuration 4 Information Management e Reboot System Trunk Setting Trunk Number 070070 Password eeeseeee Host Pre define v Address 218 32 223 140 DialPlan from pstn v Keypad Auto i NAT Traversal Disable x RTP Mode Routed Mode v Port 8080 External Server Address 218 32223 140 Si Maximum Channels Outbound Caller ID 070070 Comment ITSP TrunH Hot Key Tran Disable Enable Music RBT Disable Enable e Configuration RY Information Index Trunk Number 1 888 2 889 3 070070 4 none 5 none 6 none 7 none 8 none 9 none 10 none ii none Management Reboot System Comment Keypad NAT Traversal none auto Disable none auto Disable ITSP Trunk auto Disable none none Disable none none Disable none none Disable none none Disable none none Disable none none Disable none none Disable none none Disable Step3 Set Prefix route in Routing Table page e Please Go to Routing Table Page to set Prefix route so that the Extensions can dial to Mobile Phone 0922123123 via ITSP For more information about Routing Table please go to user s manual CH3 Full Web Configurations IP RE e Configuration wu DA Information Management RTP Mode Routed Mode Rou
73. level for Extension including from pstn ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to a certain route level as R1 R2 etc from pstn is used for Trunk only ext only means this subscriber can only call to Extension ext R1 means the subscriber with such DialPlan can call to Extension and Route Level with R1 ext R12 means the subscriber with such DialPlan can call to Extension and Route Level with R1 and R2 ext R123 means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 R3 and R4 Note e For more information about Route Level please refer to the user manual CH3 1 6 1 Outgoing Call Rule Keypad User can select Keypad type to be RFC2833 In band or SIP Info and Auto You can choose Auto to auto select the Keypad type Choose RFC2833 Inband or SIP Info here will force the Extension use RFC2833 Inband or SIP Info only and the setting should be also match the Keypad setting of Trunk device NAT Traversal If the Trunk device is behind a device performing NAT such as firewall or router and need to register to IPBX 011 IPBX 011CF on public network then user has to enable this function Enable NAT Traversal to force IPBX 011 IPBX 011CF to ignore the contact information for the Trunk and use the address from which t
74. ly you can just dial to the access code such as 111 for announcement recording But we change this procedure due to the security issue For example the record procedure of greeting message will be Dial to 50 gt Input password 000 gt dial to access code 111 gt Start to record greeting day gsm For more information about announcement recording please refer to user manual CH4 1 3 How to record the other system prompts System Prompt Listen Prefix The prefix is for access code of System Prompt listening Default is For example the access code for greeting day gsm listening is 111 So the System Prompt Recording Prefix is If you change the Prefix to 11 that means the access code for greeting day gsm listening should be 11111 DND Activated The code to activate DND Default is 78 DND Deactivated The code to deactivate DND Default is 79 UCF Activated The code to activate Unconditional Forward Default is 72 For example dialing to 72101 will forward all the call to 101 UCF Deactivated The code to deactivate Unconditional Forward Default is 73 BF Activated The code to activate Busy Forward Default is 90 For example dialing to 90101 will forward call to 101 if you are on the phone BF Deactivated The code to deactivate Busy Forward Default is 91 NAF Activated The code to activate No Answer Forward Default is 92 For example dialing to 92101 will forward call to 101 if you are not
75. mize System prompt 57 4 1 1 Record Greeting oae fcd led teu RA RS Gu SCT ERS esee oue etude ox tandis 57 4 1 2 Enable Automated Attendant cccccccceeeceeeeeeeeeeceeeeeeeeeeeneneceeeeeneceeenenesereeeeererens 57 4 1 3 How to record the other System Prompts eeeeeeeeeeeeeeeeeeeeeee 57 4 2 Customize Ring Back Tone Transferring Tone 68 4 3 Call Features 69 ASV AUTIBEITIGSLOPE EE 69 4 3 2 Automated Attendant E 69 AS 3 Gall Transfer ooo 69 2 5 Ale EE cio it haie DULL CU DU DR BUD NDA PEU DU DO Rut 69 4 3 5 Call Forward on TC 69 4 3 6 Call Forward onNo Answer nennen nenne nennen 69 4 3 7 Call Forward Unconditi rial 2e te Melee Ote D QN E bec tg bao i e cbs puta dias 69 4 3 8 Call Forward Unavailable nennen 70 4 3 9 Call Hold Retrieval Client DaS d cccccccceceeeceneceeneeeeceeeceeeceeneeeeceeedeeeceneeeeetenee 70 4 310 Call ROULING cet ces cet ee ete ch teet teta exe ea GO ee e I ette tud 70 4 3 11 Call Waiting Client based cccccececceeeeceeneeceneeneeeeneeneeeeteeneeeeneeseeeeteeneeteneenes 70 4 312 Caler B EE 70 4 3 13 CLIR Caller Line Identification Restriction eeeseeeeeeeeeeeeeeeeee 70 4 3 14 Do Not Disturb Client based 2 ccececeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeees 71 4 3 15 Flexible Extension D e e 71 e leen e Rm 71 Z 3o MUSIC OT Re EE 71 be S15 Call PIERUD E 71 4 3 19 Gall ek 71 4 3 20 Camp On Call Back on Bus
76. n is busy How to record a new busy system prompt The procedure is just like recording new greeting dialing to access code for recording And user can also dial to 50 gt Input password 000 dial to access code xxxx to listen the system prompt too You can also record the sound files with GSM format by your PC or other equipment and choose the specific file name in the page of Import Setting import the GSM file to instead the old one For example you can record the greeting announcement by your PC as a WAV file And use some tools to switch it to GSM format name it as greeting day gsm then you can go to Import Setting page choose IVR File GSM gt Choose GroupName to Auto Attendant Sounds Files gt Choose FileName to greeting day gsm gt Upload new file Below is the detail for system prompts GroupName Digits Sounds Files Access Code Access Code File Name Default System Prompt for Recording for Listening 0000 0000 0 gsm zero 0001 0001 1 gsm one 0002 0002 2 gsm two 0003 0003 3 gsm three 0004 0004 4 gsm four 0005 0005 5 gsm five 0006 0006 6 gsm six 0007 0007 7 gsm seven 0008 0008 8 gsm eight 0009 0009 9 gsm nine 0010 0010 10 gsm ten 0011 0011 11 gsm eleven For IPBX 011CF only 0012 0012 12 gsm twelve For IPBX 011CF only 0
77. n of the instruction used to control what the phone is allowed to do and what to do with incoming calls for this extension In this field you can Choose 5 dial level for Extension including ext only ext R1 ext R12 ext R123 ext allroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc ext only means this subscriber can only call to Extension ext R1 means the subscriber with such DialPlan can call to Extension and Route Level with R1 ext R12 means the subscriber with such DialPlan can call to Extension and Route Level with R1 and R2 ext R123 means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 and R3 ext allroutes means the subscriber with such DialPlan can call to Extension and Route Level with R1 R2 R3 and RA Note e For more information about Route Level please refer to the user manual CH3 1 6 1 Outgoing Call Rule Keypad User can select Keypad type to be RFC2833 In band SIP Info and Auto You can choose Auto to auto select the Keypad type Choose RFC2833 Inband or SIP Info here will force the Extension use RFC2833 Inband or SIP Info only and the setting should be also match the Keypad setting of Extension device Note e Now IPBX 011CF could not support G729 with Inband Keypad type If IPBX 011CF detect the caller or callee not support RFC2833 DTMF type Then IPBX 011CF will force the Codec to G711 to make sure the DTMF detect
78. nagement Reboot System Index Caller ID Caller ID Name Called ID State Start Time Elapsed Time 3 3 Management User can execute IPBX 011 IPBX 011CF system configuration and management under this category Configuration Information Management Reboot System Network TimeZone SMTP Setting User Account Firmware Upload ion pheenet ipbx 011 app Music Upload fel kernel_201 img Import Setting Pr fs 201 ram Export Setting ing music 100 wav Flash Clean ine music 100 wav Configuration configuration cfg IVR sounds ivr 3 3 1 Network Enter Management Network to configure WAN and LAN IP Configuration Information Management e Reboot System WAN Mode G Fixed ODHCP PPPoE IP ADDRESS 61 218 64 225 NETMASK 255 255 2550 GATEWAY 61 218 64 254 DNS 168 95 1 1 PPPoE ID D PPPoE PWD Mac 000148043160 LAN IP ADDRESS 192 168 123 123 NETMASK 255 255 255 0 Mac 0001A804315f B WAN e Mode Select IPBX 011 IPBX 011CF WAN port network mode to be Fixed IP DHCP or PPPoE IP Address NETMASK GATEWAY If user has set IPBX 011 IPBX 011CF to be fixed IP mode User need to input IP address Subnet Mask Default Gateway DNS Input DNS address PPPoE ID If you choose the Mode to PPPoE you should also input the PPPoE ID here for authentication PPPoE PWD If you choose the Mode to PPPoE you should also input the PPPo
79. nly 2 outgoing calls could go via this Trunk Default is no limit B Outbound Caller ID Some service provider will require the correct registered caller ID if it got an incoming call Default the IPBX 011 IPBX 011CF will send the Extension s caller ID to this Trunk if you set empty here Note Normally SIP From URI will contain the Extension s calling ID and IPBX 011 IPBX 011CF s IP address but some ITSP may reject this call due to some security issue You can modify the Calling ID and IP Domain in the fields of External Server Address and Outbound Caller ID when the call is going via the IPBX 011 IPBX 011CF to the Destination Trunk to avoid such security issue If you set a PheeNet FXO gateway as the Trunk you can just use the default Trunk 888 and 889 as the FXO s register number For the FXO gateway you may just only configure Trunk Number Password Host DialPlan Keypad NAT Traversal and RTP Mode If you set the ITSP as the Trunk you may need to set the following configure Port External Server Address and Outbound Caller ID For more information please refer to the user manual CH5 1Appendix Application between PheeNet CPE device and IPBX 011 IPBX 011CF Comment You can input a 10 byte note for each Trunk here B Hot Key Tran Enable this feature will permits the calling party or called party to transfer a call by pressing the 0 For Blind Transfer or 9 For consultant Transfer key if the call is Betw
80. nnouncement BH Scheduled Greeting You can define a business time for the company announcement e Office Hour AM Define the work time for AM Default is 09 00 11 59 The sound file for greeting of work time is greeting day gsm You can change it by dialing to 111 e Lunch Break Define the time for lunch break Default is 12 00 12 59 The sound file for greeting of lunch break is greeting noon gsm You can change it by dialing to 112 e X Office Hour PM Define the work time for PM Default is 13 00 17 59 The sound file for greeting of work time is greeting day gsm You can change it by dialing to S 2 e Day Define the work days Default is Monday to Friday Note If the time is a non working time the greeting files will be greeting night gsm You can change it by dialing to 113 For more information about the greeting record please refer to user manual CH4 1 3 How to record the other system prompts B Fixed Greeting You can enforce the company announcement as a fixed greeting e Disable If you disable the Fixed Greeting the announcement will base on the above work time setting e Working Time Chose this one will enforce the company announcement as a greeting for work time greeting day gsm e Non working Time Chose this one will enforce the company announcement as a greeting for non work time greeting night gsm e Special Greeting Chose this one will enforce the company announcement as a special greeting greeting t
81. nt for the Traveler The Traveler has a business trip and she is using the customer s network Maybe she is under Private IP We should enable NAT Traversal for her So that she can contact with the other Extension and she can also use the routing table of IPBX 011 IPBX 011CF KCRIp ER Configuration amp amp Information Management Reboot System Extension Setting 110 DialPlan ext allroutes NAT Traversal RTP Mode Fixed Trunk ID MailBox em P Apply Step2 Set register account for Traveler e The Traveler may use a USB phone or Soft Phone to contact with the other Extensions In the settings of Soft Phone she need to set the proxy address to 61 218 41 183 it is the WAN IP of IPBX 011 IPBX 011CF and she also needs to set the line number account and password for her Soft Phone Below is an example H If all of the above settings are correct you can go to Information gt Subscriber page to confirm the register status I PI er eege d Lema al as i Pesan sema e s T SES boa o wm fab Disable Disable Disable Disable 1 101 one none Dos aw L lz pl Disable rz i Disable C CE TENE NEL none Disable none Disable Disable Disable Disable Disable Disable none Disable none Disable Disable LS MEE MN m cM mper Disable s x L I meme
82. o the sender or another user s voice mail if the user also enabled the voicemail box function return the main menu vm starmain gsm 4 previous message vm prev gsm 5 repeat current message vm repeat gsm 6 next message vm next gsm 7 delete or undelete current message vm delete gsm vm undelete gsm 8 forward this message to another user vm toforward gsm 1 prepend the message vm forwardoptions gsm When you listen a message you can forward such message to another user and you can leave your own message before the forwarding message 2 forward a message without prepending vm forwardoptions gsm forward the message to another user directly without prepending 9 to save this message vm savemessage gsm Save to which folder vm savefolder gsm 0 for new messages 1 for old messages 2 for Work folder vm work gsm 3 for Family folder vm Family gsm 4 for Friends folder vm Friends gsm to cancel vm tocancel gsm help vm helpexist gsm exist vm helpexist gsm Press 2 to change folder Change to which folder vm changeto gsm 0 for new messages 1 for old messages 2 for Work folder vm work gsm 3 for Family folder vm Family gsm 4 for Friends folder vm Friends gsm to cancel vm tocancel gsm Press 3 for Advance options 5 leave message vm leavemeg gsm When you hear a message you can leave a message to the sender or another user s voice mail if the user al
83. ord Note e For more information please refer to the user manual CH5 1 Application between PheeNet CPE device and IPBX 011 IPBX 011CF m Fixed Outgoing Call Rule IPBX 011 IPBX 011CF will confirm the Fixed Trunk ID if you enable Fixed Outgoing Call Rule That means the IPBX will route the call to a fixed Trunk if you enable this feature For example you set Fixed Trunk ID for extension 101 to 888 And you enable Fixed Outgoing call Rule for a certain route record such as 8 with length 10 When 101 call a number 8xxxxxxxxx the IPBX will route this call to 888 no matter you set what s the Primary Destination for such route record Note e For more information about Fixed Trunk ID please refer to the user manual CH3 1 2 Extension B Route Level You can define the Route Level for such route record For example you define a route record with prefix O and the Route Level to R3 That means only the subscriber with DialPlan ext R123 and ext allroutes can use such record due to only these two DialPlan contain the Route Level of R3 Press Apply to save configuration or press Cancel to quit configuration 3 1 6 2 Incoming Call Rule Incoming Call Rule means call from other non subscriber device to IPBX 011 IPBX 011CF For example you set the IPBX 011 IPBX 011CF to register an ISTP as a SIP Trunk so your IPBX 011 IPBX 011CF could be as an Extension of ITSP The other subscriber of ITSP could call to IPBX 011 IPBX 011CF by the
84. ority immediately without trying If the Trunk was setting to Address in the Host field but the Address is not reachable IPBX 011 IPBX 011CF will try three times then route call to next priority H Add To add assigned number For example you set 02 here and the called number is 03123 the IPBX 011 IPBX 011CF will add 02 then send 0203123 as the called number B Drop To drop specified length of number For example you set 2 here and the called number is 03123 the IPBX 011 IPBX 011CF will drop 03 then send 123 as outgoing number Note e f you set both of the Drop and Add IPBX 011 IPBX 011CF will Drop first then Add Example If user set prefix as 002 digits length as 12 Primary destination as 888 Drop as 3 and Add as 0 When caller called 002912345678 the prefix is 002 length is 12 so this call matches the routing rule 002912345678 912345678 Drop 3 digits 0912345678 Add 0 Finally IPBX 011 IPBX 011CF will send 0912345678 to Trunk ID 888 WB Route Password Set password here so the IPBX 011 IPBX 011CF will request password before sending the call to Trunk B Guest Allow Enable Guest Allow will allow user who is not your subscriber Extension to use such routing record User can reach the Auto attendant The default Auto Attendant of IPBX 011 IPBX 011CF is 999 first then send call to Destination Trunk if you enable Guest Allow If you disable Guest Allow only the Extension can use this Routing rec
85. our PM 13 00 17 59 Day Monday v Friday v Fixed Greeting 9 Disable O Working Time O Non working Time O Special Greeting Behind NAT Behind NAT Disable Enable External IP External Host E Local Net SIP Setting IP PBX Realm Configure Realm of IPBX 011 IPBX 011CF This parameter is essential when there is more than one IPBX 011 IPBX 011CF and user wants to have inter calls between IPBX Please refer to SIP Trunk configuration Proxy Port These optional parameters allow you to control the port on which you wish the IPBX 011 IPBX 011CF to accept SIP connections Default is 5060 RTP Port Start The voice media will use RTP as the transport protocol You can define the RTP port range that IPBX 011 IPBX 011CF opened Default start port is 10000 RTP Port End The voice media will use RTP as the transport protocol You can define the RTP port range that IPBX 011 IPBX 011CF opened Default end port is 20000 open the RTP port 10000 20000 and proxy port 5060 And you should also make sure the proxy port 5060 has already mapped to IPBX 011 IPBX 011CF Max Expire Time This sets the maximum amount of time in seconds This is used for the registration expire time If this value less than the expired time from the client then the IPBX 011 IPBX 011CF will reply a certain expire time which is defined in Default Expire Time to client Default Expire Time This sets the
86. p o h PheeNet User s Manual IPBX 011 IPBX 011CF version 1 0 CH1 Overview 5 1 1 Specifications 5 1 2 Hardware Overview 7 1 2 1 Front Panel and LED Indication cccccccceeeeceeceeeeeeeeeeeeeeeeeeeeaaaeeeeeeeseeeeeeenaes 7 1 22 Back Panel p 8 CH2 Start to configure IPBX 011 IPBX 011CF 9 2 1 Step 1 9 2 2 Step 2 9 2 3 Step 3 9 2 4 Step 4 9 2 5 Step 5 To configure basic and essential configurations 10 2 5 1 Network e te TEE 10 2 5 2 Extension GonflguratiOn itte pictis ictus inten Etapa coUa Rodas 11 2 5 3 Trunk Configuration geed 14 CH3 Full Web Configurations 18 3 1 Configuration 20 S NNI PB EE RP E er eor E EEEE 20 Sai e TEES 25 Sab ud EXEIOIISIOFE EE 27 ST TES EEN 30 91 5 SIR RUM ROO satietate bee bo bed bred been bred bee b et bei ts aides 34 9 16 R ting Table utu LL ek ee 37 31 Dial Me LS 42 921 5 opBet Dial od ntenad ded p CI Diod Die DU DU DR DU DU DoD DU D Dep ind Dada dm 43 bs EB dcc 45 3 2 Information 46 SE EE teme t ERES 46 3 2 2 Call Monito oes RT ES 47 3 3 Management 48 SKS 48 3 3 2 DEEN err 49 9 99 ORK e dud cod mud od ute ut ut E utes tu t tuts im dece 50 S ob E EE 50 3 3 5 Firmware DIOS catio ieri dodo t dando d o Und i d EPA LUI a dia 51 3 3 0 M sic E oso S 52 Dat aeree V aS 2 28 628 sat PT E PER 53 3 9 O EXPO SB WEE 54 SEELEN 55 3 4 Reboot System 56 CH4 Application Setting 57 4 1 Custo
87. ration 3 1 7 Dial Group Dial Group is used to set the group dialing you can just input a group number and set specific members to join the group Caller can dial the group number and all of the members will ring Enter Configuration Dial Group and press Add New to set Dial Group Or Modify to configure the specified Dial Group Press Delete will delete the specified Dial Group Pasemos Configuration e Information e Management Reboot System Select Group Number Telephone Number Add New Enter Configuration Dial Group and press Add New Press Apply to configure Dial Group o MIP PBX Configuration Information e Management Reboot System Dial Group Setting Group Number 777 Telephone Number 101 102 108 B Group Number Input a specific Group Number here B Telephone Number Set which members to join this Dial Group You can input multiple members by a comma such as 101 102 103 3 1 8 Speed Dial SpeedDial Table is used to set the Speed Dial function you can just input a SpeedDial Number and set the destination number to Telephone Number field Subscriber can just dial to the SpeedDial number and IPBX 011 IPBX 011CF will switch the call to Telephone Number then call out Enter Configuration Speed Dial to add Speed Dial record then press Apply e Configuration Information Management Reboot System Speed Dial Number Telephone Number E sume
88. ress DNS Port SIP Domain Realm Status r2 070070 070070 61 218 64 224 8080 Request Step3 Confirm the register status of SIP Trunk e Please confirm the register status If the Status shows Registered which means SIP Trunk registration is OK Configuration Information Management Reboot System Select Line Number Account IP Address DNS Port 070070 070070 61 218 64 224 8080 o Add New SIP Domain Realm Status Unregistered 5 1 5 All of the Extensions can call out to local PSTN via VG 1440R Now the FXO is registering to IPBX 011 IPBX 011CF and we hope the extensions can call out to local PSTN via the FXO gateway The VG 1440R should connect with local PSTN line We should set the routing table to let the IPBX 011 IPBX 011CF route the call to VG 1440R if the called number is a local PSTN number Internet lt EXT 101 PSTN EXT 102 m d P d ARE 22198888 Step1 Set Prefix route in Routing Table page Please Go to Routing Table Page to set Prefix route so that the Extensions can dial to local PSTN 22198888 via VG 1440R 888 The setting just like below For more information about Routing Table please go to user s manual CH3 Full Web Configurations Z IP PBX Server osoft Internet Explorer x BED KHE ROREM IRD RAG Ay G O HAG s gam EENS EMT EI N IP PB e Con
89. rsal and Mail Address etc for Extension and Trunk here If subscriber registered on IPBX 011 IPBX 011CF the IP Address will show up on the other hand if the subscriber doesn t register successfully on IPBX 011 the IP Address will not be displayed Here you will also find some other Feature information for subscribers Where UCF means Unconditional Forward means Caller Line Identification Restriction NAF means No Answer Forward BF means Busy Forward UAF means Unavailable Forward DND means Do Not Disturb and CLIR means Caller Line Identification Restriction OP PBK Configuration Information Management e Reboot System UCF NAF BF UAF DND CLIR Index Phone Number IP Address Mail Address i adt Disable Disable Disable Disable Disable Disable none none o 182 Disable Disable Disable Disable Disable Disable none none 3 dos Disable Disable Disable Disable Disable Disable none none a ti Disable Disable Disable Disable Disable Disable none none S iiz Disable Disable Disable Disable Disable Disable none none 6 Bae Disable Disable Disable Disable Disable Disable none none 7 187 Disable Disable Disable Disable Disable Disable none none 5 3o8 Disable Disable Disable Disable Disable Disable none none 9 308 Disable Disable Disable Disable Disable Disable 3 2 2 Call Monitor Enter Information Monitor to check the call status Information Configuration Ma
90. s gsm Press 2 to change folders Press 3 for advanced options Press zero for mailbox options For IPBX 011CF only 0356 0356 vm passchanged gs Your passwords have been changed For m IPBX 011CF only 0357 0357 vm password gsm password For IPBX 011CF only 0358 0358 vm press gsm press For IPBX 011CF only 0359 0359 vm prev gsm Press 4 for the previous message For IPBX 011CF only 0360 0360 vm reachoper gsm Press 9 to reach the operator For IPBX 011CF only 0361 0361 vm rec busy gsm After the tone say your busy message then press the pound key For IPBX 011CF only 0362 0362 vm received gsm received For IPBX 011CF only 0363 0363 vm rec name gsm After the tone say your name then press the pound key For IPBX 011CF only 0364 0364 vm rec temp gsm After the tone say your temporary message then press the pound key For IPBX 011CF only 0365 0365 vm rec unv gsm After the tone say your un available message then press the pound key For IPBX 011CF only 0366 0366 vm reenterpasswor Please reenter your password followed by d gsm the pound key For IPBX 011CF only 0367 0367 vm repeat gsm Press 5 to repeat the current message For IPBX 011CF only 0368 0368 vm review gsm Press 1 to accept this recording Press 2 to listen to it Press 3 to re record your message For IPBX 011CF only
91. so enabled the voicemail box function return the main menu vm starmain gsm Press 0 of mailbox option 1 to record your unavailable message vm options gsm vm rec unv gsm 1 accept this recording 2 listen to it 3 re record it 2 to record your busy message vm options gsm vm rec busy gsm 1 accept this recording 2 listen to it 3 re record it 3 to record your name vm options gsm vm rec name gsm 1 accept this recording 2 listen to it 3 re record it 4 to record your temporary greeting vm options gsm vm rec temp gsm 1 accept this recording 2 listen to it 3 re record it x to return to the main menu 5 4 CDR Concept RealTime IPBX has 2 types for CDR collection one is RealTime another is Storage This chapter will introduce you how to use RealTime CDR function Internet CDR Server IP 192 168 13 88 PSTN uu Step 1 Install CDR program to a PC So the PC will be a CDR collection server e Go to http www pheenet com to download CDR program and install it to your PC After installing press Start for CDR collection Configuration About CDR Data DR Count p CDR Fil D Firnvare ePBX CDR CDRCollector_Release Receive Receive Port 23519 11 54 21 View CDR Step 2 In your IPBX go to Configuration IP PBX to set the CDR Mode to RealTime and also set the CDR Server IP Codec Priority G 729 G 711U G 7114
92. some voice error occurred Command is sysconf silence 0 When you disable CNG please remember to commit and reboot your VG 1440R For more information about VG 1440R please go to http www pheenet com 5 1 4 IPBX 011 IPBX 011CF can register to ITSP as a SIP Trunk IPBX can register to another ITSP as a SIP trunk So that the Subscriber of ITSP can contact with IPBX 011 IPBX 011CF and IPBX 011 IPBX 011CF can call to ITSP Step1 Obtain register account e We got an account from ITSP with Line number 070070 Account 070070 Password 123123 And the proxy address of ITSP is 218 32 223 140 port 5060 Maybe the ITSP also need to provide Realm so you should also input Realm for the SIP Trunk otherwise the call from IPBX 011 IPBX 011CF to ITSP may be rejected For more information about Realm please contact with your ITSP Internet Proxy IP address 218 32 223 140 x Port 5060 ITSP Line number 070070 Account 070070 Password 123123 eA Step2 Set IPBX 011 IPBX 011CF to register ITSP e Input the necessary information in SIP Trunk Reg page In this example our Realm is empty due to our ITSP does not need Authentication for incoming call For more information about SIP Trunk please go to user s manual CH3 Full Web Configurations Configuration Information Management Reboot System SIP Trunk Setting Enable Line Number Account Password IP Add
93. t password to access voice mail Note e Please remember set the SMTP in the page of Management gt SMTP Setting to activate the Voice Mail to E mail e fthe IPBX 011 IPBX 011CF got a new message it will send the message to the user by email immediately If you are using IPBX 011CF and u just hope the IPBX 011CF to save voice mail to it and not send the email You just need to input x to E Mail Address Press Apply to save configuration or press Cancel to quit configuration 2 5 3 Trunk Configuration User has to set Trunk account for Trunk FXO device e g VG 1440R to register to IPBX 011 IPBX 011CF or set some necessary configuration for SIP trunk For more application please go to Enter Configuration gt Trunk to configure Trunk data On screen will show 20 sets Trunks User can press Modify to add new Trunk or modify configured Trunk data Press Delete will delete the specified Trunk KCRIpER Configuration Information ge Management Reboot System mm Jm te nae 7 mS mn ate tae I m rane vane ie wt a en nine RENE RNRCT TNI ON ee ome ome omen rmm DASS C ame nine REN RN wea en Jm JL CREE Iran I m en Je Le ieee Les en en ml mm JL zaaen wea C ame mem Leen wa rane rane ne aie rete S Delete Delete Delete Delete Delete Delete Delete Delete After press Modify can input detail setting
94. ted Mode Routed Mode Routed Mode Routed Mode Routed Mode Routed Mode Routed Mode Routed Mode Routed Mode Routed Mode Modify Modify Modify Modify Modify Modify Modify Modify Modify Modify Modify Setting Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Delete Reboot System Prefix 0 Digits Length 0 Destinat Add Drop Route Password Max Length 20 ion 0070 888 x none v Guest Allow Fi Fixed Outgoing Call Rule LA Route Le vel Ori Or2 Ors MR4 In this example we set prefix to 0 and there is not limit for digits length 0 The first destination is ITSP and 2 destination is VG 1440R 888 And we also set the Routed Password for this prefix route Vin PE Configuration Information Management Reboot System LIB Remp NEN vm e Add New pais ots Lona Dron posue orem oo mem omo Doom Add New Confirm the Outgoing Call Rule Now the Extensions can dial to 0922123123 to reach mobile phone via ITSP If extension called out with prefix number 0 the IPBX 011 IPBX 011CF will play an announcement for route password after input the correct password then IPBX 011 IPBX 011CF will dial to destination 5 1 7 User in PSTN side should be able to contact with Extensions via VG 1440R We hope the IPBX 011 IPBX 011CF can play as an Auto Attendant so
95. ter Interval seconds 900 SIP Authentication Enable Disable Outbound Proxy Sener G i d s NAT Pass Setting up NAT Pass Method O STUN Symmetric RTP t i e aP asup STUN Sener IP Address 64 69 7621 i 3478 STUN Server port Dialing Plan Advance Setting Hot Line Setting Local Setting Local SIP Port 5060 Port Status Apply Set VG 1440R to Proxy Mode and also set the line number for line1 to line4 VolP Basic Configuration Network Setup WAN Setting LAN Setting Im fen VoIP Protocol Setting SP v Port Number Password Setting MAX 20 digit Number NetworkFilter at Network Filter Account Password Virt Dynamic DNS DNS i ual Server J Network Management 2 Dialing Plan O Enable Disable Advance Setting Hot Line Setting P Bas SIP Hunting Table Port Status Hunting Member Set Account and Password for VG 1440R Port 1 O Port 2 O Port 3 O Port 4 e If all of the above settings are correct you can go to Information gt Subscriber page to confirm the register status Subscriber Disable Disable Disable Disable Disable 3 192 168 13 13 eason mail welltech com Disable Disable Disable Disable Disable Disable 192 168 13 14 ERR none 101 Disable Disable Disable Disable
96. the Import options Configuration IVR or IVR File GSM gt Press Browse and select setting file gt Press Apply to Import Setting file After Import finished on screen will show related information Please reboot system to renew system configuration Note After pressing Apply please wait for success message and DO NOT power off After Import succeed on screen will show related information Please reboot system to renew settings You can choose the Configuration or IVR option and import the file to restore the configuration setting and you can also choose the IVR File option and import a specific IVR files to IPBX 011 IPBX 011CF If you choose the option to IVR File GSM Before import the IVR File to IPBX 011 IPBX 011CF you should prepare the gsm file by yourself first You should choose the Group and select file name then you can import a specific file with gsm format to IPBX 011 IPBX 011CF to instead the old one For example the IVR file of DAY Greeting is in Group Auto Attendant Sounds Files and the file name is greeting day gsm so you should record the IVR file by your pc and switch the format and file name to greeting day gsm And you should choose the correct group and file name to instead the old one For more information about the detail IVR files please refer to user manual CH4 1 3 How to record the other system prompts Configuration e Information e Management Reboot System Configuration
97. to cancel For IPBX 011CF only 0385 0385 vm tocancelmsg gs Press star to cancel this message For m IPBX 011CF only 0386 0386 vm toenternumber g Press 1 to enter a number For IPBX 011CF sm only 0387 0387 vm toforward gsm Press 8 to forward the message to another user For IPBX 011CF only OIPP 188 0IPP 188 vm tohearenv gsm Press 3 to hear the message envelope For IPBX 011CF only 0389 0389 vm tomakecall gsm Press 4 to place an out going call For IPBX 011CF only 0390 0390 vm tooshort gsm Your message is too short For IPBX 011CF only 0391 0391 vm toreply gsm Press 1 to send a reply For IPBX 011CF only 0392 0392 vm torerecord gsm Press 3 to record your message For IPBX 011CF only 0393 0393 vm undelete gsm Press 7 to undelete this message For IPBX 011CF only 0394 0394 vm undeleted gsm Message undeleted For IPBX 011CF only 0395 0395 vm unknow caller g from an unknown caller For IPBX 011CF sm only 0396 0396 vm whichbox gsm To leave a message please enter a mailbox number For IPBX 011CF only 0397 0397 vm Work gsm work For IPBX 011CF only 0398 0398 vm youhave gsm you have For IPBX 011CF only GroupName General Sounds Files Access Code Access Code File Name Default System Prompt for Recording for Listening
98. to store voice mail within itself but IPBX 011CF has a built in CF card That means IPBX 011CF can store voice mail within it User can just dial to 98 then input mailbox number and password to access voice mail 4 3 27 Call Monitor In the Information Call Monitor you can monitor the call status if the call were routed by IPBX CH5 Appendix 5 1 Application between PheeNet CPE device and IPBX 011 IPBX 011CF Traveler 110 d Internet ITSP a d ITSP subscriber gt 070111222 2 a PSTN 0922777888 EXT 101 EXT 102 EXT 103 ai AE A EXT 104 22198877 EXT 106 5 1 1 Extensions register to IPBX 011 IPBX 011CF with number 101 to 106 All Extensions can talk to each other Step1 Setup Network for IPBX 011 IPBX 011CF IPP 188 VG 1404R M Internet IPP 188 IP 192 168 13 13 eA Set IPBX 011 IPBX 011CF with WAN IP_ADDRESS 61 218 41 183 NETMASK 255 255 255 240 Gateway 61 218 41 177 DNS 168 95 1 1 LAN IP_ADDRESS 192 168 13 95 NETMASK 255 255 248 0 After setting finish please press Apply and reboot your IPBX 011 IPBX 011CF When you got a new IPBX 011 IPBX 011CF you can connect its LAN port to configure Network Setting first The default LAN IP address is 192 168 123 123 For more info please refer to user s manual CH2 Start to configure IPBX 011 IPBX 011CF Oo BIPPE Configuration 4 Information e Management Reboot System Fixed ODHCP O
99. us Once SIP Trunk is configured and enabled here will show the registration status Press Apply to save configuration or press Cancel to quit configuration 3 1 6 Routing Table Routing Table is to set routing rule of IPBX 011 IPBX 011CF There are two directions to set rules Outgoing Call Rule means from subscriber Extension or Trunk registered on IPBX 011 IPBX 011CF to call out Incoming Call Rule means call from other non subscriber device to IPBX 011 IPBX 011CF Enter Configuration Routing Table select direction and press Add New to set routing table y m Y LE Configuration e Information e Management 4 Reboot System Select Digits Length Guest Allow a 8 ll 99 Eam up Ie mp Add New m Add New 3 1 6 1 Outgoing Call Rule Outgoing Call Rule means from subscriber Extension or Trunk registered on IPBX 011 IPBX 011CF to call out Example 1 Routing record with prefix 03 and no limit for Digits Length Enable Route Password and Drop function Configuration e Information Management Reboot System Prefix 03 Digits Length 0 Max Length 20 Primary Secondery Third Destination 388 889 e mme ei Add Ir Drop ID Route Password eese eese esee Guest Allow Li Fixed Outgoing Call Rule Oo Route Level Cp Or2 Ors Mr4 Example 2 Routing record with prefix 2 and Digits Length is 8 Enable Route Guest
100. will improve the voice quality and reduce the performance wastage of the IPBX 011 IPBX 011CF Note e If one peer set to Direct Mode but another peer set to Routed Mode the result will become to Routed Mode e Voice media will still go through the IPBX 011 IPBX 011CF if the IPBX 011 IPBX 011CF needs to detect DTMF e Ifyou enable the NAT Traversal function for Extension the RTP mode will change to Routed Mode directly this way will avoid the one way voice or no voice issue of VoIP e Ifthe both peers are under different subnet or one peer is under Public IP but another one is under Private IP we strongly suggest you to set the RTP mode to Routed Mode to avoid some unexpected voice problems B Fixed Trunk ID User can define a Fixed Trunk for a certain extension When such extension makes an outgoing call via routing table IPBX 011 IPBX 011CF will check Fixed Outgoing Call Rule first If Fixed Outgoing Call Rule is enabled then IPBX 011 IPBX 011CF will confirm the Fix Trunk ID for the calling party That means the outbound call will be routed by Fixed Trunk ID if you define the Fixed Trunk ID for the calling party and you also enable Fixed Outgoing Call Rule Note e For more information about Fixed Outgoing Call Rule please refer to the user manual CH3 1 6 1 Outgoing Call Rule Comment You can input a 10 byte note for each extension here B Mail Box User can select to disable or enable mail box function
101. will require the correct registered caller ID if it got an incoming call Default the IPBX 011 IPBX 011CF will send the Extension s caller ID to this Trunk if you set empty here Note Normally SIP From URI will contain the Extension s calling ID and IPBX 011 IPBX 011CF s IP address but some ITSP may reject this call due to some security issue You can modify the Calling ID and IP Domain in the fields of External Server Address and Outbound Caller ID when the call is going via the IPBX 011 IPBX 011CF to the Destination Trunk to avoid such security issue If you set a PheeNet FXO gateway as the Trunk you can just use the default Trunk 888 and 889 as the FXO s register number For the FXO gateway you may just only configure Trunk Number Password Host DialPlan Keypad NAT Traversal and RTP Mode If you set the ITSP as the Trunk you may need to set the following configure Port External Server Address and Outbound Caller ID For more information please refer to the user manual CH5 1 Appendix Application between PheeNet CPE device and IPBX 011 IPBX 011CF Comment You can input a 10 byte note for each Trunk here B Hot Key Tran Enable this feature will permits the calling party or called party to transfer a call by pressing the 0 For Blind Transfer or 9 For consultant Transfer key if the call is Between Extension and Trunk Default is disabled Note If you enable this feature in Trunk page we suggest you

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