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FI9828W User Manual - Foscam.us

1. The nd Device _apple camera no ip info The 3rd Device ipcamftest01 foscam org The 4th Device _mycameralowlepww no ip into The 5th Device None The bth Device None EN mik The 7th Device None The Sth Device None i Dn mam The Sth Device Mone H HA Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internat Figure 4 17 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet AF wy O Lvevideo Gp setings ve Outdoor Waterproof IP Camera Outdoor Mode i a O7 720P 30fps 2M O Flip 7 Zoom out Cruise IR LED Lights Color Adjustment Figure 4 18 www foscam com 4 3 Network This section will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 3 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Save le a Obtain IP From DHCP IP Address 192 16
2. Figure 4 52 1 Cruise Tracks Vertical h Figure 4 53 Add Add one cruise track Delete Select one cruise track and delete it Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com How to do add cruise tracks Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Save Refresh Cruise Tracks track Cancel The new added track name Preset point ee Battormbalost Letthlast Righthost Here you can see the preset point uplett has been added to one track ay i Select one proset poini 2 Click Add button Down Figure 4 54 Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three preset points to the track 1 that means When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft www foscam com Add Delete The cruise tracks have added to Cine the track 1 Down Figure 4 55 After add
3. The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity FOSCAM provides Phone APPs for Android and iPhone users please search Foscam viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 3 Mega Pixel Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP WPA and WPA2 Encryption Wi Fi compliant with wireless standards IEEE 802 11b g n IR night vision Range 20m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports remote viewing amp record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users
4. There are four alarm indicators A Ring There is an embedded speaker inside the camera so if you select Ring when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail Settings first The alarm email cannot contain the alarm picture if you have not selected Take Snapshot C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP Make sure you have set FIP and set FTP as the storage path in Video gt Snapshot settings panel If you select Send Email at the same time the picture will be send to you as an attachment Capture interval The interval time between two pictures D Record If you select this checkbox when the motion has been detected the camera will record automatically and store the record files to the SD Card Make sure the camera has inserted SD card and you have set the SD card as www foscam com the Alarm record files storage path please go to Record gt Storage location page to verify this settings The default alarm record time is 30s and pre alarm record time is 5s please go to Record gt Alarm Record page and change the alarm time settings Step 05 Set detect area Click set detect area and it pop up a window then you can draw the detection area Click
5. Medumrhigh default Figure 5 6 If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 88 www foscam com C Save Refresh http port 8000 Media port 12000 Figured NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 5 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 5 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software lt also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure 4 29 5 1 9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong sett
6. Click Sites then you can add the camera s https web site to the internet explorer Internet Options El El Trusted sites You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone www foscam com ttps 192 168 8 125 Enter the camera s url Websites Remove Require server verification https for all sites in this zone Custom level Default level Reset all zones to default level HAO For Firefox you can add the trusted as the following way Tools Options Advanced View Certificates Servers U 5 a gt a General Tabs Content Applications Privacy Security General Network Update Encryption Protocolz Use SSL 3 0 Use TLS 1 0 Certificates When a server requests my personal certificate O Select one automatically 2 sk me every time gt NN View Certificates Revocation Lists Validation Security Devices os Advanced Click View Certificates and go to Servers option Gertificate Manager Your Certificates Peol Servers C puthorities Others www foscam com You have certificates on file that identify these servers Certificate Hame Server Lifetime Expires On Unknown Hot Stored 192 165 5 125 443 Permanent El The USEETRUST Network addons mozilla org global trustee lumix de lozin live com login skype lozin yah
7. Open the VLC and go to Media gt Open Network Stream option then enter the URL into VLC VLC media player Playback Audio Video Tools View Help p Open File Ctrl 0 el Advanced Open File Ctrl Shift 0 3 Open Folder Ctrl F 5 Open Disc Ctrl D a Open Network Stream a Open Capttike Device Ctrl C Open Location fram dipboard Ctrl V Recent Media Save Playlist to File ctrl Y Convert Save Ctrl A te Streaming Ctrl 5 x Quit Ctrl 0 aB A Ld ee joor ES 396 I 1 00 www foscam com Figure 2 13 Open Media al Capture Device Network Protocol Flease enter a network URL rtsp admin 1230192 168 1 11 08 wi deoMain http www example com stream avi rtp 0 1234 mms mms examples com stream asx rtsep server example org 8080 test sdp http www rourtube com watch MH egp64x Show more options Figure 2 14 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview RTSP authentication Please enter a valid login name and a password User nun Password Figure 2 15 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com en Figure 2 16 If you cannot play the video in the VLC player please check the port
8. Repair Service Out Of Warranty e FOSCAM provide extra repair service for product that out of warranty it is chargeable The total fee contains device cost and service fee Device cost including accessories is the standard uniform price provide by FOSCAM e Different region may have different service fee please contact the point of purchase to confirm that before you ask for this service e Our technicians will quote the total price after detect the product If customers refused to repair after the quotation customers need pay for the test fee 3 5 hour If agree with the quotation test will be free e Repaired product out of warranty will obtains 3 month warranty from the date of the product back to customers Limitation of Liability e FOSCAM is not responsible for other extra warranty or commitment promised by resellers if your reseller promised some extra commitment or warranty please ask for written documents to protect your rights and interests e FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy e FOSCAM shall not be liable under any circumstances for any consequential incidental special or exemplary damages arising out of or in any connection with this agreement or the products including but not limited to lost profits or any claim based on indemnity or contribution or the failure of any limited or exclusive remedy to achieve its essential purp
9. Back button after settings When something moving in the detection area the camera will alarm Figure 4 46 Step 06 Alarm Schedule D Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Linkage Send Mail L Snap picture Capture interval 23 E Click this button and select all time range yoo 01 oa 0s os os 06 or fos os 70 1 12 1131141151617 18 79 EAN von a A Tue MN i D E cal SAT INS E Figure 4 47 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm schedule 00 01 02 03 04 05 06 OF DB 09 1D 11 12 13 14 15 16 17 18 19 20 21 22 23 hon ELLE behe DARAN Se AO AEAS moe Tee Ee ee ee eee eee mutt TT TE EE ee et Figure 4 48 il ard ii 3 Press the left mouse and drag it on the time boxes you can select the serial area Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com LEL LL Lt L J Set detect area Schedule o
10. default settings and reboot the device 4 10 1 Back up amp Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters www foscam com Backup is used to save your current settings It is recommended to backup your configuration before modifying or Upgrading firmware settings can be restored by uploading the backup file Path Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed Figure 4 58 4 10 2 System Upgrade Your current firmware version will be displayed on your screen You may go to the Device Status Device Information Page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Make sure you have unplugged the SD card Don t shut down the power during upgrade After upgrading you can see the upgrade result System Upgrade Upgrade Result Figure 4 59 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upg
11. defects in materials and workmanship starting from the shipping date of FOSCAM This limited hardware warranty does not cover e Software including the software added to the products through our factory integration system software that included in the CD etc e Usage that is not in accordance with product instructions e Failure to follow the product instructions e Abuse firmware upgrade without the authorized technician s guidance e Normal wear and tear www foscam com Return Procedures e Please read FOSCAM warranty policy amp policy of your reseller first before sending items back to point of purchase e Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective and the product warranty has not expired The RMA number will allow your reseller to track your return much easier and help them expedite processing your request e After receiving your RMA case number pack the item s very well with the original box and all the original accessories included such as power adapters brackets cables manuals and driver CD disks e Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services e If customers ask for replacement service please contact point of purchase and follow their policy e Our
12. inadequate packaging when returned for RMA purposes e Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vendor souse fission or the spare part has been over the period of warranty e Warranty is void if product is damaged due to improper working environment or operation For example improper temperature humidity unusual physical or electrical stress or interference failure or fluctuation of electrical power static electricity using wrong power adapter etc www foscam com e Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM e Damage caused by improper installation of third party products e Warranty is void if damaged for irresistible cause such as earthquake fire lightning flood etc e Product beyond limited warranty shipping Fee e f products are defective or damaged under normal use or operation in the replacement limit distributors or resellers are responsible for the shipping cost the product back to customers customers should assume the shipping cost send the product to the point of purchase e During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expectation customers should responsible for both shipping fee e Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit
13. mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 1 Login Window Username Password Stream 2 Language English w 3 Cason Figure 3 1 Please check the login window above it was divided to 5 sections from no 1 to 4 Section 1 Enter the User name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change Section 2 Stream The camera supports two stream modes Main stream and sub stream lf you want to access the camera form LAN here you can select Main stream lf you want to access the camera from Internet here we recommend sub stream Note When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section 3 Select the language You can select the language you need via
14. the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added FOSCAM O tievides Of setings Outdoor Waterproof IP Camel o L O E O HH D 720P 30fps 2M _ Mirror LI Flip Zoomin Zoom out Cruise Track Vertical v Horizontal Preset IR LED Lights i 4 Color Adjustment i H s A A cA AAA A There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track www foscam com Preset point Cruise track Tophdast Tophdast Gottomblost GottornfMost LeftiMost Righthtast uplett upright ails downleft Delete downright Move Up Down Figure 4 56 Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track Attention Considering the life time and thermal issue of the motor it s not recommend to do long time cruise 4 7 3 Start Up Options Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera wil
15. username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 5 1 4 Camera can not record when click Record button or can t change the manually record path When you use Windows7 or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties gt Security gt Trusted sites gt Sites gt Add 2 Open IE browser then right click select Run as administrator www foscam com 5 1 5 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel gt Network Connections Dbclick Local Area Connections gt Choose General gt Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 5 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool Internet Proper gt Security gt Custom Level gt ActiveX control
16. whatismyip com The webpage at this address will show you the current WAN IP f What Is My P Address Shows Your IP Address Windows Internet xplorer W eha irri com we te y Ee P Fis Edt reerde Toos Heb x gt dle Favorites a B E Free Hima E W What Is Hy IP Address Shows Your IP Address d E J me Paga Safety Tobe A tee Whats yP oon rem PEFD TEST IF LOORUP TRACE AH EMAIL f cj Ar a Lat i e 1 HT What Is Av IP Address WhatIlsAETP com Internat Saoed Test Your IP Address Is EZ Sears 183 37 28 254 par ose up amd dora Dis extremely fast for I Whats My IP So Dar va ars Check 1 tence wij ee e er pa HE SUE mat waaar UNBEATABLE Chur tiaras nead bo kmr Geen sees DEDICATED Bj A A AO AE reasons cm gaming 3 LF Ad ama sh Agere en tech support remote SERVERS deskrop commeacion proxy ok as shopid as this sounds have Erends in another country we have become really close to the point im brought mio Chew bies due js Emar biii a i detection monvymity oe DELL R200 Intel ee a cae Ta j sinpi pias thes Core2Duo E2220 2 4Ghz Thes bs fairly complex bot i wonder F TE T E n coanged IGE DOR RAM if it s possible 1 was wondering if a iors often come her oa ge a if ih LIP to de an IP Address v 16068 SATA HDD iria iris Figure 2 7 Access your IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP
17. 192 168 11 241 A Mote If you want to access your camera remotely make sure you are able to access it seperately through a browser Figure 4 12 Back to Surveillance Windows and click Four Windows option you will see four cameras you added Live Video OL Settings FOSCAM 5 ls o E A Outdoor Mode 1 0 720P7 30fps 2M or O Flip Zoom out Cruise Preset IR LED Lights Color Adjustment Figure 4 13 www foscam com FOSCAM tie video Oy settings Outdoor Waterproof IP Camera gt Mode Outdoor Mode v Stream O 720P 30fps 2M vw Mirror O Flip Zoom in Zoom out Cruise Preset IR LED Lights J Color Adjustment Figure 4 14 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 3 3 Login to the first camera using a DDNS domain name and port gt IPCam Client Windows Internet Explorer E http testO9 myfoscam org 88 File Edit View Favorites Tools Help Use DDNS domain name and port to login yy Favorites 3 Suggested Sites E Company Mailbox E AH Pee Ee TPCam Client ta amp Td FOSCAM ive video Hw settings Outdoor Waterp Device Status E Device Status Device Informat
18. 192 168 8 100 2000 Step 1 Login to the router and go to your router s port forwarding or port triggering menu Sometimes this is also under the name of Virtual Server or NAT Using the Linksys brand router as an example we would log into the router and go to the Applications amp Gaming menu We would then click on the Single Port Forwarding sub menu Step 2 Create a new column using the LAN IP address amp HTTP Port of the camera within the router as shown below then push OK or Submit to save your settings Wireless N Home Router WAT420N Applications amp Applications amp Gamin i curi icti g Setup Wireless Security Access Restrictions Bors Administration Status Single Port Forwarding Port Range Forwarding Port Range Triggering DM Single Port Forwarding Application Name vore A Ll tcf O None e Fill the HTTP Port of the 121688 O E ET nl IN None M Port Example 2000 fasts D None ae AS en El eelt Ee eert Beth is None Fill in this section with the LAN IP of the camera we would enter 100 for our example ri o o x Foscam Cam Assign a name for the port forward setting here d Figure 2 11 First method Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On t
19. 20P 30fps 2M y O Flip Zoom out Cruise Preset IR LED Lights Color Adjustment Figure 3 4 Section3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 6OHZ Indoor surveillance Region USA Canada Stream The default Stream supports four modes 0 720P 30fps 4M 1 VGA 25fps 2M 2 VGA 15fps 1M and 3 VGA 10fps 200K The format of the stream type is Stream type no Resolution Maximum frame rate Bit rate 1 Stream type no The number is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the www foscam com maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the s
20. 6 0109 Subnet Mask 255 255 255 0 Gateway o 192 168 0 1 Primary DNS Server 192 166 0 1 secondary DNS Server 202 96 134 133 Note nce you save your settings the camera will restart Figure 4 19 Changing settings here is the same as using the IP Camera Tool Figure 4 20 4 21 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections Local Area Connections gt Choose Support gt Details www foscam com Network Connections File Edit View Favorites Tools Advanced Help Back gt aps Search Wey Folders Ek Address A Network Connections gt Ic LAN or High Speed Internet de Local Area Connection Status r 2x E Network Tasks ES Local Area Connection Connected Firewalled e Realtek RTLS139 810 Fa E Create a new connection Set up a home or small office network E Change Windows Firewall settings wt Disable this network device e Repair this connection Connection status a Address Type Assigned by DHCP 1392 168 0 50 255 255 255 0 192 168 0 1 IF Address Subnet Mask Default Gateway mij Rename this connection view status of this connection Change settings of this connection Windows did not detect problems with this connection IF pony cannot connect clic
21. 6 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is Topmost Bottom most Left most right most you can add other preset positions Add Click this icon to save the position you need the camera to remember 5 Delete Select one preset position and click this button to delete it Y GO Select one preset position in the preset dropdown list and click Go to make the camera move the www foscam com preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position Secondly click button and enter a descriptive name for the preset position The preset position cannot contain special characters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method If you want to see one preset position you have set only select the preset position name from the preset dropdown list and click go button the camera will go to the preset position Section6 IR LED Lights IR LED Lights Mode Manual Con Cor Click Infra led and there are two modes to adjust the infrared led Auto and Manual Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and you can turn on or turn off the i
22. 86 755 2674 5168 www foscam com Software Installation 1 Install add ons only from authors whom you trust Malicious software can damage your computer or violate your privacy You have asked to install the Following item nplpcam Author oof verte File MS Documents 20and 20sSettings huangHI Desktopplugins x lt pi Click Install Now Figure 5 2 Reboot the Firefox after the plugin installation is successfully completely then relogin the camera again you can see the surveillance window NOTE If you could not view living video after running the ActiveX only a red cross OM in the center of the video or just a black screen Please change another port number to try Make sure all firewall or antivirus software on your computer does not block the active download and installation If you are unable to run the ActiveX control try shutting down the firewall or antivirus program 5 1 2 How to download and installl the ActiveX for Google Chrome users For the first time login the camera it will prompt you to download the ActiveX Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Stream Main stream na Language English w s Figure 5 3 Download the plugin and drag it to the Extensions page of Google Chrome NM New tab Ctrl T a Mew window Ctrl N Lore oK New incognito window Ctrl Shift1N es b Edt Cut
23. Copy Paste Zoom 100 FJ Save page as Ctrl S Find Ctrl F e Cor Ext 5 Ctrl4 H A ana CHES Downloads Ctrl J Clear browsing data Ctrl Shift Del User name Tan Go to Extensions pag hs Settings Password T skeet Sunken View source Ctrl View background pages 1 Developer tools Ctrl ShiFt 1 Help Media port curls Stream Main stream Language English Figure 5 4 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click Add button to install the Plugins Extensions Downloads x MOYA C A O chrome chrome extensions juick access place your bookmarks here on the bookmarks bar Import bookmarks now hrome Extensions Developer mode H FE 15 88 Chromen tr Etje HEF el Y Enabled ii a xtensions Allow in incognito Confirm New Extension A Get more extensions Add IPCAM It can Access all data on your computer and the websites you visit Click Add button to install the plugin Figure 5 5 Reboot the browser and relogin the camera you will see the surveillance window 5 1 3 I have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator
24. FOSCAM User Manual For Windows amp Mac OS HD Wireless PTZ Dome IP Camera FOSCA Model F19828W www foscam com Table of Contents OY SSW haces inset etapa etc oia 1 VARO FERUS aa aid 1 T2 Redd CONS US iia 2 Fo Package GENIONS sii a e a a i 2 Wee AY SICA DESIDIA eee eee bee bat 2 2 ACCESS Ine IP Came Aia AAA a E EON 5 EZ IAGGESS MNE Camera IM LAN do A A a 5 2 2 Access he Gamers In WAN sisi A aia 9 20 USING MS VLG DAVE da 14 S our velllance Sotware CUL ii A A aia 16 ao o A A A ENR 17 32 SUVS lance VV UNA Wisin dic 18 Advanced Gamera SEUnGS erneer A a 25 AM SUS air as 25 AZ ore e 7e ne De Se ee REE E ORE Re ee en ee rer 27 AS NEIWO Katia EA AS Aba 36 AO a o ido 56 ASIN A Aa 59 SS 0 O a 63 aT AAA A A A O 63 A Ll NN 67 de DESY SUS AO 68 A A A ert eee ERT Re Tere 72 9 1 Frequently Asked QUESIOAS nta Rl nara ln rider ele neh OG andaian 72 De Belau Parane UCU S uii A A ES 78 Di Os OP OCI GALOIS ia dis A 78 AOGE PP NN 79 SN Cn 80 6 OBTAINING TECHNICAL SUPPORT 83 www foscam com 1 Overview FOSCAM FI9828W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 960 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet FI9828W supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth
25. Fun your Own server all on a dynamic IF address w Remote Access Webcam Monitoring Quick Installation Simple Domain Name Get Started No IP Free Mo 1P Free is our entry level service Use yourname no 1p 01g instead of a hard to remember IP address or URL With No IP m Ei ha Dynamic DMS your changing IP address and updates your hostname keeping your connection active a POPS IMAP Email Home Services Why No 1P2 Business Use Trust our ONS experts with your web domains DN management Our Managed DNS wi www foscam com Blg Support Cottus Sgi Download ensure YOU ve fast reliable and always avallable 100 Uptime Guaranteed Fast Redundant Websites Trusted Anycast Network 11 Points of Presence Get Started Ae ad AA EEN se me En gt ig LP IA PA df LL MP Sita Ll ba E a stations pe MOL h caliente 7 O L r egistratione 100 your own domain and access you aranka ama mm amu haera i m b a oe on mu J En L m mr mre F rm l F O Lear Learn Mora Figure 4 26 SSL Certificates maere temeer ee rre rr ore CALAS FAL f20site YEI are a Sale Imi SSCure DY DUCES an a Ce Certificate imi e nm al b soem Whee E i www foscam com Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please c
26. PS port Go to Settings Network Port panel you can see and change the hitp and https port no Status Port Basic Settings 88 HTTPS Port 443 Figure 2 2 HTTPS Hypertext Transfer Protocol over Secure Socket Layer is a safe way to access your camera the data transferred on the Internet will be encrypted Since we can not apply license for every LAN or DDNS URL the webpage may pop up a warning like the following picture you just need to click Continue to this website not recommended gt e https 192 108 9 34 Pra a Certificate Error Navigation X There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority The security certificate presented by this website was issued for a different website s address security certificate problems may indicate an attempt to fool you or intercept any data you send to the Server We recommend that you close this webpage and do not continue to this website Click here to close this webpage Continue to this website not recommended More information Open Internet Explorer if it is not already opened Click on Tools then click Internet Options Next click the Security tab then click the Trusted sites button Finally click the Confirm button Internet Options Connecti ons Advanced General Security P
27. Supports multiple network protocols HTTP HTTPS RTSP TCP IP UDP FTP DHCP DDNS UPNP Providing Central Management Software to manage or monitor multi cameras eee ee E A www foscam com 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Package Contents e IP Camera x 1 e DC Power Adapter x 1 e Wi Fi Antenna x 1 e Mounting bracket x 1 e Quick Installation Guide x 1 e Warranty Card x 1 1 4 Physical Description Front Panel Lens Y Y 3 3 d j 3 i E LAN l he eze Le www foscam com Infrared Led Infrared Led lt Figure 1 1 Infrared LED 21 IR LEDs night visibility up to 20 meters LENS CMOS sensor with fixed focus lens Back View X FOSCA Figure 1 2 WIFI Antenna Wireless Antenna Interface View www foscam com Figure 1 3 1 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back to the factory default administrator password The default administrator user is admin with no password 2 Audio input interface The jack is used to plug external microphone 3 Audio output inte
28. The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect www foscam com 2 3 Using the VLC player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL rtsp user name password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 88 Username admin Password 123 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain
29. address and port number in your standard browser For example you would enter http 183 37 28 254 85 Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can then login to the camera as administrator www foscam com choose Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port and Media port forwarding manually See Figure 2 11 for further details If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings Note If you plug the camera into a router it will have a dynamic IP address and you need to set DDNS service settings to view it remotely 2 2 2 Dynamic IP Addresses DDNS is a service that allows your IP Camera especially when assigned with a dynamic IP address to have a fixed host and domain name This means that even though your WAN IP address is constantly changing you will have a fixed hostname you can use to access your cameras at all times You can access the camera directly from the Internet using the hostname and port number What is the HTTP Port no Default HTTP Port is 88 All cameras have the default HTTP port of 88 For example if the LAN IP link of the camera is http 192 168 8 102 88 this means that the came
30. and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Internet Options Br FE T IF x tee General IELHEY Privacy Conterk Connections Programs Adkae Se ect a pong bo ew or change securty settings oeg y interret L intraret Trusted tes Red Settings securily Sart angen Internet Zone me 2 Disable Internet CJ Enable i THS zone Is for Internet webdtes Download aged Actes controls not secure mecept Chose lished in trusted and ary CJ Cessble restriched amnes el Enable not secure CI Prompt recommended Download unsigned Actreez controls mot secure Secure keerd For this zon Allowed levels For this cone Medium to High Ol Disable recommended einen high 2 Enable not secure Coa Appropriata for most websites CI Prompt Prompts before downloading potentia W Intialze and sopt Actes controls not marked as safe For a contant E C Disable recommended Ls Enable not secure L Prompt Run actives controls and plug ins i A E Unsigned Aces controls zal nat be passt dl zones Takes effect after vou restart Inkemet Explorer Reset custom sstbngs Flesat tot
31. anged to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address EN IP Camera Tool 192 168 8 102 2000 Figure 2 10 What is Port forwarding If you have never done port forwarding before you can open and view the following link to understand the basic concept Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world Every router automatically blocks any incoming connections for safety purposes Using port forwarding you are telling your router to allow a connection through a certain port you can think of it as a gateway into your router You set this port to a specific device in our case an IP Camera so it can be accessed from anywhere in the world Click this link to learn more about port forwarding http portforward com help portforwarding htm How do we configure Port Forwarding For this section we will be using an example www foscam com Let s say the camera s LAN IP address is http
32. ay the System Firmware version of your camera App Firmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 4 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on Disabled Figure 4 2 4 1 3 Session Status Session status will display who and which IP is visiting the camera now Session status Figure 4 3 4 1 4 Log The log record shows who and which IP address accessed or logout the camera and when Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Log Pages 03 zal Jer PE Go Click the page number and go to corresponding page to see more logs 10 Fill in one page number click Go button 8 2020848012543 admin 192468102 Logot e a o mwena aim ae a Figure 4 4 Reboot the camera and clear the log records 4 2 Basic Settings This section allows you to configure your camera s Name Time Mail User account and Multi Device 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Camera Mame anonymous Figure 4 5 4 2 2 Camera Time This section allows you to configure the settings
33. bandwidth consumption 4 4 2 On Screen Display This page is used to add timestamp and device name on the video www foscam com Figure 4 40 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask as privacy zone on the video Privacy Zone Figure 4 41 Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 O 10 05 2012 22 54 16 anonymous ee spe DEL 5 zu bed Figure 4 42 Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture CD Jam GS o LiveVideo ty Settings Playback co Indoor Pan Tilt IP Camera SU oH off Mode 50HZ x eam 0 720P 30fps 2M v Mirror J Flip Cruise Preset IR LED Lights Color Adjust Figure 4 43 4 4 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path www foscam com Figure 4 44 Image Quality Low Middle and High The higher the quali
34. cam WEP ait uniCitab WPA2 ill eee Wore att 1 Click the SSID of your router and the relevant information automatically Figure 4 23 Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools setting a static IP and pushing OK see Figure4 36 Congratulations You have set up the wireless connection of the camera successfully If you fail to make a wireless connection please refer to your seller or contact us directly for assistance 4 3 3 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account www foscam com Save Refresh Use PPPoE w PPPOE account 37105441 266512 PPPOE password 260000000000 Mate Once you save your settings the camera will restart Figure 4 24 4 3 4 DDNS FOSCAM camera has embedded a unique DDNS domain name w
35. ccessfully configured Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 4 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 4 1 Video Settings save o Refresh Stream Type 0 vw Resolution 720P st Bit Rate Ay vw Frame Rate 25 st key Frame Interval 25 w Figure 4 39 Stream type There are four types to identify different streams you have set Resolution The camera supports three types 720P 960P VGA The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network
36. click on the language dropdown list to switch Section 4 Login the camera Click Login button and you will see the surveillance windows www foscam com FROSCAM wry O toro veo Ojo setings Outdoor Waterproof IP Camera a gt Il od off 2013 07 21 09 30 11 HD95 1W Outdoor Mode v O 720P 30fps 2M O Flip Zoom out Cruise IR LED Lights Color Adjustment Figure 3 2 3 2 Surveillance Window FOSCAM ELO ivevideo CW Settings Ss Outdoor Waterproof IP Camera POE o Outdoor Mode a 0 720P 30fps 2M Mirror O Flip Zoomin _ Zoom out A E Wy if ii rig 13 DE Cruise Preset IR LED Lights y _ olor Adjustment Figure 3 3 FOSCAM Logo LiveVideo Settings Playback buttons TARIMA FOSCAM LOGO www foscam com LiveVideo l l l l l l s ma Path to surveillance window Click this button and back to the surveillance window s Settings do advanced settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and Section2 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 4 2 5 Live Video OY Settings Outdoor Waterproof IP Camera Outdoor Mode i AM O 7
37. droid www foscam com Microsoft IE7 and above version or compatible browser Mozilla Firefox Browser Google Chrome Apple Safari A oo Power Consumption 10Watts Max Dimension LxWxH 240 L 140 W 160 H Physical Net Weight 1800g Operating Temperature 20 55 C 4 F 131 F Operating Humidity 20 85 non condensing Environment Storage Temperature 20 C 60 4 F 140 F Storage Humidity 0 90 non condensing Attention Power adapter and other accessories should be used in this temperature and humidity range too 9 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement C This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions B This device may not cause harmful interference and m This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area Is like to cause harmful interfere
38. enzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Tip AAA 164 11 VLC merda ples ZAS a ie a i If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 4 3 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured www foscam com Device Status Basic Settin a E Mail Settings Camera Name Camera Time MA Refresh 5 Enable v User Accounts SMTP Server smtp gmail com Multi Camera l SMTP Part 35 p Network J STARTILS v ACI Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Hotmail only p Aam J supports STARTTLS at Port 587 or 25 Record 7 7 Need Authentication Yes PTZ k Path setting SMTP Username cuiyao93ic gmail corn a SMTP Password eecsceces 6 System J Sender E mail cuiyao gmail com 3 First Receiver yaoyao 163 com Second Receiver 4 Third Receiver Fourth Receiver Figure 4 34 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP p
39. he bottom of the camera you can see the domain name sticker with this information on it For example we can use test09 myfoscam org In the camera click Settings at the top click Network on the left then click DDNS to get to the DDNS settings page Here you can see the unique domain name of your camera www foscam com nave gt E Refresh Enable DONS Manufacturers DDNS Manufacturer s DDNS test09 myfoscam org Third Party DONS Domain DDNS Server Address None v Figure 2 12 Now you can use http Domain name HTTP Port to access the camera via the Internet Take hostname test09 myfoscam org and HTTP Port of 2000 for example the URL link to access the camera via the Internet would be http test09 myfoscam org 2000 Second method Use the Third party DDNS to access the camera via the Internet Step 1 Please go to the third party DDNS website such as www no ip com to create a free hostname Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No Ip as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect
40. he camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address www foscam com AS IP Camera Tool 192 168 8 102 2000 Note 1 Http port and Media port must be different If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port Sometimes you need to add the url to the Trusted Sites Open Internet Explorer if it is not already opened Click on Tools then click Internet Options Next click the Security tab then click the Trusted sites button Internet Options El EJ Connections Programs Advanced o General Security Privacy Content Select a zone to view or change security settings 9 Y y Internet Localintranet MES Restricted sites Trusted sites ee a s This zone contains websites that you C sites Click here to add camera S url w trust not to damage your computer or your files You have websites in this zone Security level for this zone Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level
41. hen producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name nave Refresh Enable DONS Manufacturers DDNS Manufacturer s DDNS test09 myfoscam org Third Party DONS Domain DONS Server Address Mone v Figure 4 25 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Managed ONS Provider Us nop more features flexibility amp control Connect remotely to your computer DVR webcam or run your own web server or website on a dynamic IP address Sign Up Now Up to 25 Hostnames Personal Use Dynamic DNS allows you to monitor your home remotely via Webcam ACOESS your computer remotely or even
42. ings Make sure broadcast your SSID use the same encryption for router and camera 5 1 10 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN www foscam com 5 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 5 3 Specifications ITEMS FI9828W Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 960 1 3 Megapixel Min Illumination O Lux With IR Illuminator focal length f 3 7 14 8mm Lens Angle of View 70 maximum Image Compression H 264 Image Frame Rate 30fps maxmium downward adjustable 1 3Megapixel 1280 x 960 720P 1280 x 720 VGA 640 x 480 VGA 640 x 360 QVGA 320 x 240 QVGA 320 x 180 Resolution IEEE802 11b 11Mbps Max Data Rate IEEE802 11g 54Mbps Max IEEE802 11n 150Mbps Max Wireless Security WEP WPA WPA2 Network Protocol IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS UPnP RTSP Microsoft Windows XP Vista 7 8 System Requirements Operating System Mac OS OS An
43. ion 7 Refresh Session Status Alarm Status Disabled Log IO Alarm Status Disabled Basic Setting NTP Status 5 Success Network DDNS Status Success http test09 myfoscam org 88 Video O tl en Alarm UPnP Status Disabled Y a OEE Not connecte Make sure each camera you need add Merz IR LED Status Lor could login with DDNS name and port Path setting Firewall ML System Figure 4 15 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add www foscam com FES21W for ebuyer 192 168 117 241 anonymous 1S 163 11 243 Figure 4 16 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com apple 192 150 13 102 mycamera 19 2 158 13 108 Device List in LAN AE The 1st Device This Device
44. k Repair Other Places g Control Panel a My Network Places 1 My Documents e My Computer Details Local Area Connection Figure 4 20 Network Connections File Edit View Favorites Tools Advanced Help Ta pa Back rape _ Search ea Folders Ek Address ee Network Connections rd Go A LAN or High Speed Internet Local Area Connection Status fa PX x ES Network Tasks x F As Network Connection Details l Connected Firewalled L M Realtek RTL8139 810x Fa El Create a new connection Network Connection Details 9 Set up a home or small office network Change windows et th Firewall settings wt Disable this net ewe ur P device O a Repair this connection Value U EQ D0 00 23 01 Property same Subnet Mask ang Physical Address of the camera with 255 255 255 0 192 168 0 1 19216801 2010 7 23 17 20 44 3010 7 23 19 20 44 202 96 134 33 Subnet Mask Default Gateway DHCP Server Lease Obtained Lease Expires DAS Servers mij Rename this connection View status of thy here are two DNS servers connection Change settings oy OEI Le connection Same Other Places g Control Panel J My Network Places 1 My Documents ig My Computer set any of them th gateway is also O Figure 4 21 192 168 0 1 If you don t know the DNS server you can use the same settings as the Default Gateway www foscam com 4 3 2 Wireles
45. l pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Goto Preset point Select one preset position and save it When rebooting the camera will pan tilt and stops at the preset position you have set DAVE ko Refresh Pan amp Tilt start Mode Goto home position 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses www foscam com GC Save ko Refresh Enable Firewall x IP Filtering Block access from these IP addresses Block access from these IP addresses Only allow access from these IP addresses IP Address 1 IPF Address 2 IPF Address 5 IPF Address 4 IF Address 5 IF Address Ab IPF Address IP Address 8 Figure 4 57 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to
46. lect videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 88 User name admin Password 123 Here can enter one of the following URLs in the VLC rtsp admin 123 192 168 1 11 88 videoMain rtsp 192 168 1 11 88 videoMain rtsp 123 192 168 1 11 88 videoMain rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL into VLC VLC media player Playback Audio Video Tools View Help p Open File Ctrl 0 p Advanced Open File ctrl Shift 0 3 Open Folder Ctrl F 5 Open Disc Ctrl D E Open Network Stream i Ctrl C Open Location fram dipboard Ctrl V Recent Media Save Playlist to File Ctrl Y Convert Save Ctrl R ten Streaming Ctrl 5 Quit crl o El io ce Ld HH L PH E 5 Lu kJ Ed na AN en en me www foscam com Open Media Be Onis Pre Network Protocol Please enter a network URL Ftsp fadmin 1230192 168 1 11 88 videoMain http wew example com stream avi rtp 0 1234 mms mms examples com stream asx rtsp server example org 8080 test sdp http www rourtube com watch yv ggb4tz 7 le PETT Pr m q m T O OA l ore OD AS A oe ae ah Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview RTSP authentication Sh
47. lick the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name i El Download Services Support Company User Login Client Login Login with the registerec Home Client Login username and passwordgssssssssess Login Additional Services A Email Upgrade your NoIP account to unlock many Passward EE e Forget your password No problem Click Here Maximize uptime and add to your existing lf you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user r Figure 4 27 Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate TO Need redundancy 2 Your No IP gt 3 for your mail server Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 Click here for more info Cuixiang welcome to your No IP En You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose 24 7 Server Monitoring an item from the navigation above y and Failover Click here for more info 2 Need Help wd AQ ED A z Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guide ppal ika Click Add a Host to create a domain name Contact Us FROM ES Aan a Domain Name com e we Get Co
48. mation you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 3 8 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings ftp 102 165 05 150 example ftp A 14 155 1 103 FTP Mode PORT User name yaoculxiang Testo SUCCESS Figure 4 37 ftp fitp mgenseal corn example ftp 192 160 1 103 PORT SUCCESS Figure 4 38 FTP server If your FTP server is located on the LAN you can set as Figure 3 54 If you have an FTP server which you can access on the internet you can set as Figure 3 55 Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FIP account and password Click Save to take effect Click Test to see if FTP has been su
49. n and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse and stop moving Press Esc button or double click right mouse and cancel the function NOTE For Mac OS the plugin cannot support Onscreen Mouse Control so you cannot allow to use it 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 4 1 1 Device Information Refresh Camera Name anonymous Camera ID OOOOOO00000 1 Camera Time 2013 35 16 13 20 53 System Firmware Version 1 4 1 5 App Firmware Version 1 14 1 10 Web Version 2 0 0 0 Plug In Zersion 2 0 0 0 Figure 4 1 Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example Device ID is OOOC5DO0008 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time www foscam com System Firmware version Displ
50. nce in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the www foscam com user s authority to operate this equipment CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 5 5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited FOSCAM values your business and always attempts to provide you the very best of service No limited hardware warranty is provided by FOSCAM unless your FOSCAM product product was purchased from an authorized distributor or authorized reseller Distributors may sell products to resellers who then sell products to end users No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point of purchase which may have regional specific warranty implications If you purchase your FOSCAM product from online store please contact the point of purchase and ask for return replacement repair service Hardware Warranty Information e FOSCAM provide 2 year limited warranty for naked product and 6 month limited warranty for accessories Limited Hardware Warranty e FOSCAM products are warranted to be free from manufacturing
51. nfra led manually Section7 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust 50 20 54 50 20 ini Section8 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time www foscam com Go to Settings Video On Screen Display panel you can add or no add OSD Section9 Play Stop Talk Audio Snap Record Full screen button OROROORO 1 2 3 4 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera 3 Talk Click the button and the icon will become to v then talk to the microphone that connected with PC people around the camera can here your voice Click the icon again and stop talking 4 Audio Click this icon the icon will become to D you can hear the sound around the camera by the earphone or speakers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want window Click again and stop recording The default storage path is C lPCamRecord You can change the storage path Go to Setti
52. ngs gt Record gt Storage Location panel T Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous Y Keep ration Full Screen Zoom up Figure 3 6 www foscam com Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up First Method Here is a convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by press the CTRL key and click the mouse left button Second Method Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size 09 17 2012 12 39 43 anonymous Y Keep ration Full Screen Figure 3 7 When you select the Full Screen then click right mouse there is a Screen PTZ button 09 17 2012 12 39 43 anonymous 1 Screen Screen PIZ Figure 3 8 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click the Screen PTZ butto
53. nnected Own a domain name i t Your No IP Alerts You do not have any notices at this time N f 3 Use your own domain name with our DNS system Add ee domain name now or read more for pricing and Check this spot for important information regarding your E account such as expiring services and trouble tickets Home API Contact Uz sitemap Terms of Service Privacy Policy Blog Figure 4 28 Please create the domain name step by step according to instructions on www no ip com www foscam com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings If you have set Third Party DDNS successfully the Foscam Domain Name will be in
54. nt Permanent Permanent Expires On 2014 33 15 2014 3 15 011 4 17 014 315 014 515 014 3 15 014 5 15 014 315 www foscam com login yahoo com Fiep Par Pipo Figure 2 5 Go to Add Exception panel Allan er eran You are about to override how Firefox identifies this site Legitimate banks stores and other public sites will not ask you to do this Server Location https 192 168 5 12 40 Certificate Status This site attempts to identify itself with 11 information Enter the camera s url here take https 192 168 8 129 443 for example Trong Site Certificate belongs to a different site which could indicate an identity theft Unknown Identity Certificate is not trusted because it hasn t been verified by a recognized authori ty Permanently store this exception ee OS q Confirm Security Exception D E Click this button to add it ni Ml Aid Figure 2 6 www foscam com 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www
55. o 01 o o oa os oe 07 os 09 Pio u ae 13 14 15 16 17 is io ola aa 2 MOM TUE WED WEEE THU FRI SAT SUN Figure 4 49 Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 6 Record On this page you can change the manually recording storage path the default storage path is C IPCamRecord _ Save y te Refresh Manual Recording Location clPCamRecord The Manual Recording Location can only be set to your local hard drive The default Windows storage location Is Cal PCamRecord The default Mac OS storage location is IPlamRecord Figure 4 50 4 7 PTZ This page will allow you to change the pan tilt soeed and do cruise tracks settings 4 7 1 Pan Tilt Speed There are five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button www foscam com Pan amp Tt eg zoom speed Normal Figure 4 51 4 7 2 Cruise Settings This section explains how to add delete alter one cruise track There are two default cruise tracks Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate form left to right Cruise track Top lost
56. of the internal system clocks for your camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save J k Fefresh Time zone GMT Greenwich mean time London Lisbon C Sync with NTP serer 2012 10 30 H ES A Ph PC Time zinc with PE Date Format YYYY Y MMl OC ka Time Format 12 hour w Figure 4 6 Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format Click Save button and submit your settings 4 2 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default user account is admin with a blank password You can enter the users accounts of visitor operator and adminstrator Manually www foscam com Refresh NO Username Privilege Username 1 admin Administrator Privilege Visitor v 2 operator Operator Ll Change password 3 visitor isitor Figure 4 7 How to change the password of administrator Firstly select the account of administrator then select Change password enter the old password and the new
57. omain name http no to access the camera via internet Take hostname ycxgwp no ip info and http no 2000 for example the accessing link of the camera via internet would be http ycxgwp no ip info 2000 4 3 5 UPnP Enable UPnP Yes hd Figure 4 30a The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status www foscam com Device Status Refresh Alarm status Disabled Fecord Status Mot Recording MTP Status Disable DONS Status success http faa D22 myftoscam org 000 UPnP Status SUCCESS WIFI Status Mot connected IE LED Status Cif Figure 4 30b The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router Figure 4 29 4 3 6 Port This camera supports HTTP Port and Media Port The Media port is used to view the camera s video stream HTTP Port is used to access the camera remotely If you want to access the camera and view the video the Media Port and the HTTP Port must both be configured correctly HTTP port Media port By default the HTTP and Media port is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they canl not be conflict with other existing ports like 25 21 DAVE Refresh HTE Par
58. oo login yahoo Com COM Com Permanent Permanent Permanent Permanent Permanent Permanent Permanent 014 5 15 014 315 011 4 17 014 3 15 014 5 15 014 3 15 014 5 15 EE FF FF E Fermanent login yahoo com 2014 3 15 Fiep Espona lelete Go to Add Exception panel Add Security Exception You are about to override how Firefox identifies this site Legitimate banks stores and other public sites will not ask you to do this Server Location https 192 166 5 12 44 Certificate Status This site attempts to identify itself with 11 information Enter the camera s url here take https 192 168 8 129 443 for example Trong Site Certificate belongs to a different site which could indicate an identity theft Umknorn Identity Certificate is not trusted because it hasn t been verified by a recognized authority Permanently store this exception gt eee q Confirm Security Exception D p l Click this button to add it RTSP function RTSP URL The part in the square brackets may be omitted rtsp user name password IP HTTP port number videosream www foscam com user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better se
59. ort is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured www foscam com Enable w Y STARTTLS a G Mail only supports TLS at Port 465 and STARTTLS at Port 567 or 25 Test result E com yaoyaoic0163 com Sinto Daranar eee ees PO Figure 4 35 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail Ca ar esos Ce Cams memmen men vien v IPCamera SMTP test mail yy EA foscam IPCamera lt yaocuixiang 163 com gt At fal 2012398 130 2AM 9 50 Wet A 411678364 lt 411678364 qq com gt This is a test mail send by your IPCamera EEE SS foscam IPCamera Figure 4 36 If the test fails with one of the following errors after clicking Test verify that the infor
60. ose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair or replacement of defective parts If FOSCAM lists a product on its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability www foscam com All rights reserved FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited registered in the U S and other countries 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com CEFE XK E
61. password lastly click modify to take effect Refresh NO Username Privilege Username operator 1 admin Administrator Password 3 visitor Visitor Privilege 4 Change password 5 Modify E y 8 Figure 4 8 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list www foscam com Refresh N Username Privilege Username Coca 1 admin Administrator Password eseeee Privilege Visitor 3 Change password 4 Add 5 E E E Figure 4 9 Refresh MD Username Privilege Username Coco 1 admin Administrator Privilege 4 Delete Figure 4 10 Delete Select the account which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users www foscam com 4 2 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the fir
62. ra s HTTP port is 88 You can change port 88 to another port if you d like such as 2000 or 8090 which will not be conflict with other existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 Change the default http no 88 to another one How to assign a different HTTP Port No and fixed the LAN IP of the camera by the IP Camera Tool Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 2 8 and 2 9 BN IP Camera Tool Basic Properties Hetwork Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you d like to change the port for and right click Figure 2 8 www foscam com 3 ata IP Camera Tool IPCAN Network Configuration E IPCAN IF Address 192 165 86 102 Subnet Mask 255 250 255 0 Gateway 192 166 86 1 IHS Server 132 166 5 1 Http Fort 2000 Password peck OO O Cancel Modify the Http Port Enter the Username and password click OK Figure 2 9 Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was ch
63. rade Firmware and enter the username and password choose the firmware file and upgrade www foscam com AS IP Camera Tool Basic Properties Hetwork Configuration Upgrade Firmware Refresh Camera List Flush Arp Butter About IP Camera Tool Figure 4 60 ES IP Camera Tool aag 192 168 8 101 8092 Upgrade Web UI OK Figure 4 61 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Before upgrade the firmware please unplug the SD card and reboot the camera don t upgrade the firmware in WAN through the web UI or else the upgrade process may be failed 2 Please ensure you have download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware 5 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 6 After upgrade successfully please unin
64. rface The jack is used to plug external speakers 4 LAN 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc 5 Power Interface Connect the external power adapter request for 12V 2A power Bottom View There are up to three labels located on the body of the camera this is an important feature of original Foscam cameras lf your camera does not have labels as shown in Figure 1 4 it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services www foscam com S N of FOSCAM MAC address of wireless connection OSC MAC address of wired connection Figure 1 4 2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player 2 1 Access the Camera in LAN This camera supports HT TP and HTTPS protocols you can access the camera by two ways 1 http LAN IP HTTP Port NO The default HTTP port no is 88 Double click the IP Camera Tool icon to run and it should find the camera s IP address automatically after you plug in the network cable a IP Camera Tool Figure 2 1 Double click the IP address of the camera your default browser will open to the camera login page www foscam com 2 https LAN IP HTTPS Port NO The default Https port no is 443 You can use the url to access the camera https LAN IP HTT
65. rivacy Content Restricted sites Trusted sites This zone contains websites that you trust not to damage your computer or your files You have websites in this zone Security level for this zone Custom Custom settings To change the settings dick Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level Figure 2 3 For Firefox you can add the trusted as the following way Tools Options Advanced View Certificates Servers JS pa General Tabs Content Applications Privacy Security SYILC Advanced General Network Update Encryption Protocolz w Use SSL 3 0 w Use TLS 1 0 Certificates When a server requests my personal certificate O Select one automatically e Ask me every time q View Certificates Revocation Lists Validation Security Devices Figure 2 4 Click View Certificates and go to Servers option www foscam com Certificate MENE Your Certificates Peol Servers uthorities Others You have certificates on file that identify these servers Certificate Hame Server Urdoiown Hat Stored The USERTRUST Network addons mozilla org global trustee kuix de lozin live com login skype com login yahoo com login yahoo com x Lifetime 192 165 5 125 443 Permanent Permanent Permanent Permanent Permanent Permanent Permane
66. s Settings Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Figure 4 21 Mone Wireless Network List r 7 a SSID Network Name NetHwe wpa at Gies ne Sean sutton to search for wireless networks a voeg nnen sem A ah wb WPR scam WPRO at en Pages 12 gt Click the Page number to see other wireless networks devices if there are more than 10 Figure 4 22 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router Shenzhen Foscam intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save Refresh SSID cisco Wireless Network List ioe Encryption WPA sj oolD Metwork Name Encryption Quality Password Chinablet HkwWc WPA alt airME T free Unencrypt ill 2 Enter the password wingate WPA2 ill of your router Y CPAI WPA ill MERCURY Myv1SOR WPAZ alt Y CPAZ WPA ill fos
67. st camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way Refresh anonymous 192 168 11193 FIE WW for ebuver 192 168 11 241 lanonymous 192 168 11 203 Cameras On LAN 1 Click it camera model alias The 1st Camera This Camera host and HTTP Port will be The nd Camera Mona filled in the following boxes Camera Model Mi automatically Camera Mama anonymous Host 192 169 11 209 HTTP Pon BO Media Port B0 Lisernama adrnin Password 7 2 Enter the User name and na Art Lamera password of the 2nd camera The dih Camera Figure 4 11 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to www foscam com anonymous 192 160 11 193 Fige21v for ebuyer 192 160 11 247 anonvmous 192 168 11 203 AN anonymous 92 1 1 A Refresh The nd Camera anonymous 192 168 117 2035 The drd Camera FI9821W for ebuyer
68. stall the old plugin and re install it then reset the camera to the default factory settings before using the camera www foscam com 4 10 3 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset EFactory Reset Click this button to hard reset the camera to its default factory settings Figure 4 62 4 10 4 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Reboot eel Click this button to reboot your camera Figure 4 63 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 9 APPENDIX 5 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections 5 1 1 How to download and installl the ActiveX for Firefox users For the first time login the camera it may prompt you to download plugin Click here to download the plugin Username Password stream Language English ka Figure 5 1 Drag the download file to Firefox web page and it will prompt you to Install it Shenzhen Foscam intelligent Technology Co Limited Tel 86 755 2674 5668 Fax
69. t Do Media Port DO ale ela AAT Figure 4 31 Another way to change the HTTP port no Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 4 35 and 4 36 www foscam com fe IP Camera Tool anonymous Http 192 168 8 10 basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer i siete en Select which camera you d like to change the port for and right click Figure 4 32 E IP Camera Tool IFCAN Network Configuration gt IPCAN IP Address 19E 150 8 102 Subnet Mask 255 peda 255 192 168 8 1 Gateway DNS Server 1392 168 5 1 Http Port Password WEEER Cancel Modify the Http Port Enter the Username and password click OK Figure 4 33 Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on t
70. technicians will inspect all items returned for replacement requests If the retuned product is found in working order we will return the same item received However customers shall be responsible for all shipping amp handling charges incurred for getting the units back to customers e f returned products are found defective we will replace the product and assume the shipping cost for sending back the replacement unit to customers e lf for any reason we are unable to provide a replacement of the original returned item s You will have a choice for a Substitute item at the same equal value e Wedo not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered e Our technicians will test the product before send out the replacement any other demand for more than two times replacement for the same product during replacement limit will be rejected e Replaced products are warranted from the balance of the former warranty period Warranty Forfeiture e Warranty is void if purchase from unauthorized distributor or reseller e Warranty is void if trade mark serial tags product stickers have been removed altered or tampered with e Warranty is void for mishandling improper use or defacing the product e Abuse firmware upgrade without the authorized technician s guidance e Warranty is void for physical damage altered either internally or externally improper or
71. tream type on Settings gt Video gt Video Settings panel Device Status Basic Setting Network Video Se creen Display Video Settings Record Figure 3 5 pshot Settings Alarm After changing please re login the camera and you can see the modification Section4 Pan Tilt Control 4 1 Up control button 2 Down control button 3 Left control button 4 Right control button 5 Up Left control button 6 Up Right control button Down Left control button 8 Down Right control button Click this button and go to center Section5 Cruise Preset settings Cruise Settings www foscam com Cruise Track vertical so A Preset J The default cruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right gt Start cruise E Stop cruise If you want to define or change the cruise trace please go to Settings PTZ Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list i Cruise Track vertical M Vertical Horizontal Select one of these Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings Preset Preset lopMost IPCAM supports 1
72. ty the picture will be clearer Save To FTP or SD Card If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically If select SD Card as the save path make sure the camera has inserted in the SD card 4 5 Alarm IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP nable w Sensitivity Triggered Interval Action On 5 DER E ea gt E A Figure 4 45 To enable motion detection follow the steps below Step 01 Enable Motion detection Step 02 Sensitivity It supports three modes Low Middle and High The higher the sensitivity the camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com will be more easily alarmed Select one motion sensitivity Step 03 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 11S 12s 13s 14s 15s Select one interval time Step 04 Select the alarm indicator When the motion has been detected the alarm status will turn to Detect alarm Refresh Alarm Status Detect alarm Record Status Recording D ale SiGe CLE sO card sO Card Free Space 3 06 a Card Total space 3 66 NTP Status Disable DONS status success http testl4 mytoscam org d0 UPnP status SUCCESS WiFi Status Connected ta foscam wifl IF LED Status Off
73. valid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Media port no is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below www foscam com Wireless N Home Router WRT420N Applications amp Applications amp Gaming Single Port Forwarding Gaming Setup Wireless Security Access Restrictions Administration Status Single Port Forwarding Application Mame l External Port Internal Port Protocol T TolP Address Enabled None m _ iz Fill the HTTP Port no of the camera on the column of External Port and Internal Porte i Hone Hans None Hans Fill the LAN IP of the camera here just input the last section nn Fill the Media Port no of the camera on the column of External Port and Internal Port Assign a name as you like here Figure 4 29 8 Use domain name to access the camera via internet After the port forwarding is finished you can use the d

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