Abridged user`s manual
Contents
1. Ringer tone You can choose from different ringer tones for each handset 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT 3 Scroll to choose Ringer tone and then press SELECT 4 Scroll to sample each ringer tone and then press SELECT to save S9 NOTE e f you turn off the ringer volume you will not hear ringer tone samples Ringer volume You can adjust the ringer volume level or turn the ringer off 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT 3 Press SELECT to choose Ringer volume 4 Scroll to adjust the volume and then press SELECT to save f9 NOTE e f the handset ringer volume is set to off that handset is silenced for all incoming calls except paging tone Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset without disconnecting the call The next call rings normally at the preset volume e Press OFF or MUTE on the handset The handset displays 4 and Ringer muted briefly Quiet mode You can turn on the quiet mode for a period of time During this period all tones except paging tone and call screening are muted 1 Press and hold t on the handset when idle 2 Use the dialing keys 0 9 to enter the duration and then press SELECT to save e To turn off the quiet mode press and hold Que on the handset when idle Retrieve vo2. requirements Telephone base 6V AC 300mA Charger 6V AC 300mA Phonebook 50 memory locations up to 30 digits and 15 characters Caller ID log 30 memory locations up to 24 digits and 15 characters Memory 2015 for VTech Communications Inc All rights reserved 01 15 CS6919_ACIB_V1 0 Document order number 91 008300 010 100 V Specifications are subject to change without notice
3. press sz or any dialing key on the destination handset 3 To end the intercom call press OFF or place the handset back in the telephone base or charger Answer an incoming call during an intercom call If you receive an incoming call during an intercom call there is an alert tone e To answer a call press The intercom call ends automatically e To end the intercom call without answering the outside call press OFF The intercom call ends and the telephone continues to ring Call transfer using intercom While on an outside call you can use the intercom feature to transfer the call from one handset to another 1 Press INT on your handset during a call The current call is put on hold Use the dialing keys to enter a destination handset number if necessary 2 To answer the intercom call press ae 4 or any dialing key on the destination handset You can now have a private conservation before transferring the call 3 From this intercom call you have the following options e You can let the destination handset join you on the outside call ina three way conversation Press and hold INT on the originating handset e You can transfer the call Press OFF or place your handset back in the telephone base or charger Your handset displays Line in use The destination handset is then connected to the outside call e You can press INT to switch between the outside call Outside call displays and the inter
4. start a name search Edit a phonebook entry 1 When the desired entry displays press SELECT 2 Use the dialing keys to edit the number and then press SELECT 3 Use the dialing keys to edit the name and then press SELECT to save Delete a phonebook entry 1 When the desired entry displays press DELETE 2 When the screen displays Delete entry press SELECT Dial a phonebook entry e When the desired entry appears press or to dial Caller ID If you subscribe to caller ID service information about each caller appears after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the caller ID log The caller ID log stores up to 30 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the telephone number has more that 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log Review a caller ID log entry 1 Press CID when the phone is not in use 2 Scroll to browse through the caller ID log Missed call indicator When there are calls that have not been reviewed in the caller ID log the handset displays XX missed calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed call indica
5. telephone base power adapter from the power outlet and then plug it back in Place the handset in the telephone base to register it back The handset shows Registered and you hear a beep when the registration process completes This process takes about 90 seconds to complete While the handset is not in use press MENU and then enter X364 to change the handset LCD language back to English accidentally set my LCD language to Spanish or French and don t know how to change it back to English Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair th
6. 6 CS6919 27 CS6919 29 3 sets for CS6919 3 4 sets for CS6919 4 1 set for CS6919 2 CS6919 25 CS6919 26 CS6919 27 CS6919 29 2 sets for CS6919 3 3 sets for CS6919 4 Abridged user s manual Important Safety Instructions Charge the battery Place the handset in the telephone base or the charger to charge Once you have installed the battery the handset LCD display indicates the battery status see the table below f9 NOTES e For best performance keep the handset in the telephone base or charger when not in use e The battery is fully charged after 12 hours of continuous charging Battery Action indicators Battery status The screen is blank or shows Put in charger and flashes The battery has no charge or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen shows Low battery and flashes The battery has enough charge to be used fora short time Charge without interruption at least 30 minutes The screen shows HANDSET X The battery is charged To keep the battery charged place it in the telephone base or charger when not in use Handset overview eS EE oo re ri on voume jjj OFF a 19Qe OPER 0 QUIET H One Dat T AT YEO 1 Handset earpiece 2 LCD display 3 MENU SELECT e Show the menu e While in a menu press to sele
7. Go to www vtechphones com to register your product for enhanced warranty support and latest VTech product news CS6919 CS6919 15 CS6919 16 CS6919 17 CS6919 19 CS6919 2 CS6919 25 CS6919 26 CS6919 27 CS6919 29 CS6919 3 CS6919 4 DECT 6 0 cordless telephone REDIAL PAUSE gt SELEC a You can choose to connect the telephone base for desktop usage or wall mounting f NOTES Use only the adapters provided Make sure the electrical outlets are not controlled by wall switches The adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet KATP If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line make sure you install a DSL filter not included between the telephone line cord and telephone wall jack Contact your DSL service provider for more information vtech Abridged user s manual Mount the telephone base 1 Connect the telephone line cord to the telephone base Route it through the wall mount bracket and then connect it to the wall jack 2 Align and place the wall mount bracket on the standard wall plate 3 Align and place the telephone base on the wall mount bracket Slide i
8. com call Intercom displays e The destination handset can end the intercom call by pressing OFF or by placing the handset back in the telephone base or charger The outside call continues with the original system handset Phonebook The phonebook can store up to 50 entries which are shared by all handsets Each entry may consist of a telephone number up to 30 digits and a name up to 15 characters Add a phonebook entry 1 Press MENU when the phone is not in use 2 Press SELECT to choose Phonebook 3 Press SELECT again to choose Add new entry 4 Use the dialing keys to enter the number up to 30 digits 5 Press SELECT to move to enter the name 6 Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key 7 Press SELECT to save While entering numbers and names you can e Press DELETE to erase a digit or character e Press and hold DELETE to erase the entire entry e Press W or Ato move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause for entering phone numbers only e Press 0 to add a space for entering names only e Press EX to add appears or F to add H appears for entering phone numbers only Review the phonebook entries Entries are sorted alphabetically 1 Press A when the phone is not in use 2 Scroll to browse through the phonebook or use the dialing keys to
9. company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range or no pwr at base lf there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press s Move closer to the telephone base and then press to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base 9 14 e Make or answer a call using the handset speakerphone e During a call press to switch between the speakerphone and the handset earpiece 10 Tone e While you have set the dial mode to pulse and ona call press to switch to tone dialing temporarily 11 R0 e Press to add a space when entering names 12 1 e Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the phonebook e Press and hold t
10. ct an item or save an entry or setting 4 OFF CANCEL e Hang up a call e Silence the ringer temporarily while the handset is ringing e Press and hold to erase the missed call indicator while the phone is not in use e Press to return to the previous menu or press and hold to return to idle mode without making changes 5 QUIET e Press repeatedly to show other dialing options when reviewing a caller ID log entry 6 INT e Press to start an intercom conversation or co a call for multi handset models only 7 Microphone 8 MUTE DELETE e Mute the microphone during a call e Delete digits or characters while using the dialing keys e Silence the ringer temporarily while the handset is ringing Before use After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time Set date and time 1 Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT 2 Use the dialing keys 0 9 to enter the hour HH and minute MM Then press VW or A to choose AM or PM 3 Press SELECT to save Check for dial tone Press mk If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e t may be a wiring problem If you have changed your telephone service to digital service from a cable
11. e 2 Scroll to Settings and then press SELECT 3 Scroll to Clr voicemail and then press SELECT You hear a confirmation tone Expand your telephone system You can add new handsets CS6909 cordless headsets 1S6100 or spoeakerphones MA3222 or AT amp T TL80133 to your telephone system All accessories are sold separately Your telephone base supports a maximum of five devices For more details refer to the user s manual that comes with your new device ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base General product care Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retai
12. e Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem e
13. ice from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call e Press FLASH to put the current call on hold and take the new call e Press FLASH to switch back and forth between calls Find handset Use this feature to find all system handsets To start paging e Press FIND HANDSET on the telephone base All idle handsets ring and display Paging To end paging e Press FIND HANDSET again on the telephone base OR e Press are s OFF or any dialing key on the handset OR e Place the handset in the telephone base or charger S9 NOTE e Do not press and hold W FIND HANDSET for more than four seconds It may lead to handset deregistration Redial list Each handset stores the last 10 telephone numbers dialed When there are already 10 entries the oldest entry is deleted to make room for the new entry Review the redial list 1 Press REDIAL when the handset is not in use 2 Press V A or REDIAL repeatedly until the desired entry displays Dial a redial list entry e When the desired entry displays press ne OF d to dial Delete a redial list entry e When the desired redial entry displays press DELETE Use the intercom features for conversations between two handsets 1 Press INT on your handset when not in use Use the dialing keys to enter a destination handset number if necessary 2 To answer the intercom call
14. icemail from telephone service Voicemail is a feature available from most telephone service providers It may be included with your telephone service or may be optional Fees may apply Retrieve voicemail When you received a voicemail the handset displays X and New voicemail To retrieve you typically dial an access number provided by your telephone service provider and then enter a security code Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages S9 NOTE e After you have listened to all new voicemail messages the indicators on the handset turn off automatically Set your voicemail number You can save your access number on each handset for easy access to your voicemail After you saved the voicemail number you can press and hold 8 to retrieve voicemail 1 Press MENU when the handset is not in use 2 Scroll to Settings and then press SELECT 3 Scroll to Voicemail and then press SELECT 4 Use the dialing keys to enter the voicemail number up to 30 digits 5 Press SELECT to save Turn off the new voicemail indicators If you have retrieved your voicemail while away from home and the handset still displays the new voicemail indicators use this feature to turn off the indicators S9 NOTE e This feature turns off the indicators only it does not delete your voicemail messages 1 Press MENU when the handset is not in us
15. limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such m
16. n its luster for many years Clean it only with a dry non abrasive cloth Do not use dampened cloth or cleaning solvents of any kind Frequently asked questions Below are the questions most frequently asked about the cordless telephone If you cannot find the answer to your question visit our website at www vtechphones com or call 1 800 595 9511 for customer service In Canada go to www vtechcanada com or call 1 800 267 7377 My telephone does not work at all Make sure the telephone base is installed properly and battery is installed and charged correctly For optimum daily performance return the handset to the telephone base after use Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord The display shows No line cannot hear the dial tone If changing telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider You may be using a new cable or VolP service the existing telephone jacks in your home may no longer work Contact your service provider for solutions The display shows To register HS 1 and see manual alternately The handset does not work at all The handset is deregistered from the telephone base Unplug the
17. o set or dial your voicemail number 13 NS TALK FLASH e Make or answer a call e Answer an incoming call when you hear a call waiting alert 14 REDIAL PAUSE e Press repeatedly to review the redial list e Press and hold to insert a dialing pause while entering a number 15 A VOLUME amp e Review the phonebook when the phone is not in use e Increase the listening volume during a call e Scroll up while in a menu or in the phonebook caller ID log or redial list e Move the cursor to the right when entering numbers or names VOLUME W CID e Review the caller ID log when the phone is not in use e Decrease the listening volume during a call e Scroll down while in a menu or in the phonebook caller ID log or redial list e Move the cursor to the left when entering numbers or names 16 CHARGE light e On when the handset is charging Using the handset menu Press MENU when the phone is not in use N l Press W or A until the screen displays the desired feature menu 3 Press SELECT to enter that menu To return to the previous menu press CANCEL To return to idle mode press and hold CANCEL Configure your telephone Set language The LCD language is preset to English You can select English French or Spanish to be used in all screen displays 1 Press MENU when the handset is not in use 2 Scroll to Settings and then press SELECT twice 3 Scroll to choose English F
18. odification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit Handset 1921 536 1928 448 MHz freuency Telephone base 1921 536 1928 448 MHz Channels 5 Nominal Maximum power allowed by FCC and effective IC Actual operating range may vary range according to environment conditions at the time of use Power Handset 2 4V Ni MH battery
19. rangais or Espanol and then press SELECT to save Set date and time 1 Press MENU when the handset is not in use Scroll to Set date time and then press SELECT Use the dialing keys 0 9 to enter the month MM date DD and year YY Then press SELECT Use the dialing keys 0 9 to enter the hour HH and minute MM Then press W or A to choose AM or PM Press SELECT to save N oo e On Temporary tone dialing If you have pulse rotary service only you can switch from pulse to tone dialing temporarily during a call 1 During a call press TONE 2 Use the dialing keys to enter the relevant number The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Telephone base overview 1 IN USE light e Flashes when there is an incoming call or another telephone sharing the same line is in use e Flashes when handsets are being deregistered e On when the handset is in use or being registered 2 FIND HANDSET e Press to page all system handsets 3 Charging pole Charger overview 1 Charging pole Telephone operation Handset control key panel CHARGE co ooo0oo0oo vtech REDIAL PAUSE MENU SELECT oa 4 _ OFF VOLUME CANCEL CID Display icons overview The battery icon flashes when the battery is low and needs charging gt z The battery icon animates when the battery is cha
20. rging The handset ringer is turned off mm There are new voicemail received from your telephone service provider The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base There are new caller ID log entries ECO Make a call e Press rx or and then dial the telephone number Answer a call e Press re or any dialing key End a call e Press OFF on the handset or put the handset into the telephone base or charger Speakerphone e During a call press on the handset to switch between speakerphone and handset earpiece Volume e During a call press W VOLUME A on the handset to adjust the listening volume S9 NOTE e The handset earpiece volume setting and speakerphone volume setting are independent Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE on the handset The screen displays Muted 2 Press MUTE again to resume the conversation The screen displays Microphone on Join a call in progress You can use up to two system handsets at a time on an outside call e When a handset is already on a call press or on another handset to join the call e Press OFF or place the handset in the telephone base or charger to exit the call The call continues until all handsets hang up Call waiting When you subscribe to call waiting serv
21. t down until it clicks securely in place Congratulations on purchasing your new VTech product Before using this product please read Important safety instructions This abridged user s manual provides you with basic installation and use instructions A limited set of features are described in abbreviated form Please refer to the User s manual for a full set of installation and operation instructions at www vtechphones com Compatible with Hearing Aid T Coil Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license a Install and charge the battery Install the battery Install the battery as shown below f9 NOTES e Use only the battery provided e Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual e f the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage What s in the box Your product package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary 1 set for CS6919 CS6919 15 CS6919 16 CS6919 17 CS6919 19 2 sets for CS6919 2 CS6919 25 CS6919 2
22. to choose Block list 4 Scroll to choose Add new entry and then press SELECT 5 Use the dialing keys to enter the number up to 30 digits 6 Press SELECT to move to enter the name 7 Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key 8 Press SELECT to save Review call block list 1 Press MENU when the handset is not in use 2 Scroll to Call block and then press SELECT 3 Press SELECT to choose Block list 4 Press SELECT to choose Review Edit a call block list entry 1 When the desired entry displays press SELECT 2 Use the dialing keys to edit the number and then press SELECT 3 Use the dialing keys to edit the name and then press SELECT to save Save a caller ID log entry to call block list 1 When the desired entry displays press SELECT 2 Scroll to To Call block and then press SELECT 3 Use the dialing keys to modify the number and then press SELECT 4 Use the dialing keys to modify the name and then press SELECT to save Delete a call block list entry e When the desired call block list entry displays press DETELE Sound settings Key tone You can turn the key tone on or off 1 Press MENU when the handset is not in use 2 Scroll to Settings and then press SELECT 3 Scroll to choose Key tone and then press SELECT 4 Scroll to choose On or Off and then press SELECT to save
23. tor no longer displays If you do not want to review the missed calls one by one press and hold CANCEL on the idle handset to erase the missed call indicator All the entries are then considered old Dial a caller ID log entry e When the desired entry appears press or to dial Save a caller ID log entry to the phonebook 1 When the desired caller ID log entry displays press SELECT 2 Press SELECT to choose To Phonebook 3 Use the dialing keys to modify the number and then press SELECT 4 Use the dialing keys to modify the name and then press SELECT to save Delete a caller ID log entry e When the desired caller ID log entry displays press DELETE Delete all caller ID log entries 1 Press MENU when the phone is not in use 2 Scroll to Caller ID log and then press SELECT 3 Scroll to Delete all and then press SELECT twice Call block If you have subscribed to caller ID service you can set the telephone to block unknown calls and certain undesired calls The call block list can store up to 20 entries Block unknown calls 1 Press MENU when the handset is not in use 2 Scroll to Call block and then press SELECT 3 Scroll to choose Calls w o num and then press SELECT 4 Scroll to choose Unblock or Block and then press SELECT to save Add a call block list entry 1 Press MENU when the handset is not in use 2 Scroll to Call block and then press SELECT 3 Press SELECT
24. xperienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 NOTE Before calling for service please review the users manual a check of the Product s controls and features may Save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this
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