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GXV3140 USER MANUAL

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1. Please provide your number and broadband products No Ringer Sound Ethernet Cable is disconnected AC Adapter is disconnected Did you change the volume settings Did you change the settings on the display Call is interrupted by noise Are there any abnormalities in the network environment Check the connection of the Ethernet cable Check the connection of the AC Adapter Adjust the volume on the volume button Revert the changed settings Disconnect the Ethernet cable Please reboot Check your network environment
2. Select Advanced Settings on the upper portion of the page and click on Video Settings on the upper left corner Maintenance Application Setting Video Settings Enable Motion Detection Video Frame Rate Video Bit Rate Ss B Video Packet Size 1400 Video Rate Control Video Frame Skipping U Yes Frame Reference Only U Yes Packetization mode 0 01 Redundant P frame DO Yes Adaptive MB Intra Refresh O Yes Video Packet Loss Rate Less than 10 Save Cancel Enable Motion Detection Put a check on the check box beside YES Video Frame Rate Change to 30 frames second Video Bit Rate Change to 256 kbps Video Rate Control Select Frame Once done click Save 8 TIME SETTINGS Select Maintenance on the upper portion of the page and click on Time Settings Account 2 Account3 Advanced Setting Application Setting E Network Settings aT Time Settings Settings NTP Server ntp jst mfeed ad jp DHCP Option 42 override NTP server Yes DHCP Option 2 to Override Time Zone setting MYes i gt Upgrade a Time Display Format O12 hour 24 hour A Syslog i Date Display Format olyy mw Dp OMM DD YY O DD MM YY qo zs TRo69 OpenVPN Settings i Device Manager NTP Server Enter ntp jst mfeed ad jp Date Display Format YY MM DD Year Month Day Time Once done click Save 9 LANGUAGE Select Maintenance on the upper portion of the page and click on Language Applicati
3. GXV3140 USER MANUAL ndstream innovative IP Voice amp Video Grandstream Networks Inc GXV3140 IP Multimedia Phone GXV3140 USER MANUAL Thank you for purchasing Grandstream GXV3140 IP Multimedia Phone Make sure and acknowledge that you have read this manual before using GXV3140 Package Contents 1 GXV3140 Phone Main Case 2 Handset 3 Phone Cord 4 Universal Power Supply 5 Ethernet Cable 6 Phone Stand 7 Quick Start Guide Disclaimer This document is subject to change without prior notice A possibility of noise broken voice or disconnection may occur because of customers or our network environment We cannot guarantee the quality of voice The company assumes no responsibility on the difference of call or voice quality when the hearing acuity of individuals is concern The company assumes no responsibility when it was used outside Japan As for GXv3140 regular server maintenance you may experience temporarily service stops without prior notice The company assumes no responsibility for the damages of customer caused by the phone malfunction or breakdown Maintenance Please use soft dry clothes to clean the device Don t use wet clothes Don t use volatile chemicals like benzene or thinner since they can damage the device If you want to use a chemical wipes please read the cautionary notes before using it Connection Method 1 Connect one end of the cord to the handset a
4. Yes in the web configuration interface This would allow the transfer of call to the remaining party after the initiator exits the conference GXV3140 KEYPAD Soft Keys Phone Book Message Line Navigation Keys Menu OK Key Camera Loopback Transfer Hold Conference Standard Keypad Send Speaker Safety Precautions This manual contains precautions to assure user s safety while using this product If the precautions are disregarded the extent of consequences is presented below WARNING CAUTION OOOO OQ OVP OY This indicates that ignoring or mishandling of this notice might result to death or serious injury to the person This indicates that ignoring or mishandling of this notice might result to harm to the person A WARNING Immediately unplug the device from the power supply if there is a strange smell and smoke Don t use the device and immediately contact the dealer for repair This may cause fire or explosion Do not disassemble or modify The device may malfunction cause electric shock and fire Do not insert metal to the opening or drop the product If in case a metal is inserted to the device unplug the device and contact the dealer The device may malfunction cause electric shock and fire Do not pour water or any foreign object inside the device If in case water or any foreign object is poured or inserted to the device unplug the device and contact the dealer Do not
5. ic Upgrade Rule Authenticate Conf File Yes Factory Reset Ful Reset D reser Save Lance Upgrade via Choose HTTP Firmware Server Path fw ipvideotalk com gs Automatic Upgrade Select Check Every Week Automatic Upgrade Check Interval m Input 10080 Automatic Upgrade Rule Select Always Check at boot up Once done click Save Note This step should only be done if you want to upgrade firmware GXP3140 Three Way Conference 1 First start a two way video calling 2 Then default caller must press down the Line button 4 and enable Hold Status for the first call Select the available line and call the third person After calling the third person press the Conference button A 2 2 D A message Do you want to conference with Line 1 will be displayed Then Press down the Yes soft key to activate Three way calling 3 End call If the default caller cut the line the call will eventually end Also after the Hold button a is pressed down the call will end by pressing the soft key of the partner s line ADDITIONAL NOTES Modification can be done by pressing down the Video Display Layout s Camera Loopback d During the three way conference 1f the initiator of the conference hangs up the conference will end If users wish to allow the remaining two parties to stay in conversation after the initiator hangs up the conference initiator should set Transfer on Conference Hang up to
6. lick on Call Settings Account 2 Account 3 Advanced Setting Maintenance Application Setting Bo General Settings a PRN PE Call Settings Network Settings O SIP Settings a Codec Settings Start Video Automatically Yes Remote Video Request Prompt Dial Plan Prefix DialPlan Early Dial Yes Refer To Use Target Contact U Yes Auto Answer No a Dial Plan Change to x Once done click Save 6 CALL FEATURES Select Advanced Settings on the upper portion of the page and click on Call Features on the upper left corner Account 3 Maintenance Application Setting 2g General Settings Call Features Ae Disable Call Waiting Ring T k aa Disable Call Waiting Tone Disable DND Reminder Ring Disable Direct IP Call O Yes Escape as 23 in SIP URI MYes Offhook Auto Dial Mobotix features Enable softkey customize O Enable Disable F1 softkey Mode None F2 softkey Mode None F3 softkey Mode None F4 softkey Mode None Disable Call Waiting Check Free If there is a call during a call this will notify the new caller that the line is being reached Check YES If there is a call during a call this will notify the new caller that the line is busy Disable Call Waiting Tone This will work only when the Disable Call Waiting is left unchecked Check Free Notifies through tone Check YES No tone notification Once done click Save 7 VIDEO SETTINGS
7. ll Settings Secondary Outbound Proxy DNS Mode A Record nal NAT Traversal Keep alive a Proxy Require Save Cancel NAT Traversal Change from Auto default to Keep alive Once done click Save 3 SIP SETTINGS Select Account 1 and click on Network Settings Account 2 Account3 Advanced Setting Maintenance pplication Setting f ay SIP Settings g Network Settings o eee SIP Registration Yes Unregister On Reboot Yes Y Call Settings Register Expiration m Wait Time Retry Registration s 20 Local SIP Port 5060 SUBSCRIBE for MWI UYes Session Expiration s 180 Register Expiration Change to 240 Once done click Save 4 CODEC SETTINGS Select Account 1 and click on Codec Settings If you check DTMF Inband for DTMF mode on your Unique Management Page on our site Check in audio GXV3140 Multimedia Phone Administration Interface Account 2 Account 3 Advanced Setting Maintenance Application Setting Codec Settings DTMF Olin audio 4 RFC2833 O SIP INFO DTMF Payload Type 101 Preferred Vocoder ciate Selected GSM e i L Preferred Video Codec Available fee H263 H263 a by v Enable RFC5168 support OYes H 264 Image Size QCIF ry H 264 Payload Type 99 H 263 Payload Type 100 L16 256 Payload Type 98 H 263 Encoder Resolution O CIF QCIF DTMF Check RFC2833 Once done click Save 5 CALL SETTINGS Select Account 1 and c
8. nd the other end to the body handset port 2 Plug the Ethernet cable Network on the rear body of the Grandstream GX V3140 to the network or broadband router 3 Plug in the AC adapter into the electrical outlet 4 Plug the AC adapter to the body Be sure to observe the proper order of the connection Make sure that the adaptor 1s plugged in properly It will take some time to call after connecting so please wait for a moment GXV3140 GXV3140 is a phone device that can be used with Agile Phone This device cannot be used a typical phone The customer must subscribe to an Internet Service Provider to be able to use the device Customer with no broadband router feature must provide a separate broadband router GXV3140 S IP ADDRESS CONFIGURATION METHOD a If the IP addressed is not shown in the Home screen pressing F2 key Switch Screen twice will switch into Home screen b On the left side of the Home screen confirm the IP address IP 192 168 XX XX and Open Settings page from a web browser c GXV3140 and the PC must be connected to a same network Launch any web browser such as Internet Explorer Enter IP Address observing the format below http IP address Example If the IP address is written as http 192 168 001 002 it should be entered as http 192 168 1 2 GXV3140 Innovative Multimedia Phone Username Password Language English The same page as above will be displayed on the bro
9. on Setting e Network Settings oOo Language CS WIFI Settings 3G 3G Settings 4 Web Telnet Access i Upgrade A m Cancel co Language Pe i 7 OpenVPN Settings a Device Manager Language Select the preferred language Once done click Save 10 Once everything is set click the Apply button found at the upper portion of the page The device will be restarted and the setup will be completed GXV3140 Multimedia Phone Administration Interface Status Account 1 Account 2 Account 3 Advanced Setting Application Setting Language v e EREA EE Language Bass aa Syslog Save Cancel amp Language 11 FIRMWARE UPGRADE OPTIONAL Select Maintenance on the upper portion of the page and click on Upgrade Account 2 Account 3 Advanced Setting Application Setting Wo Network Settings Upgrade _ WIFI Settings 3G 3G Settings na Lock Keypad for Update Yos Web Telmet Access XML Con g Fie Password HTTPHTTPS User Name w Upgrade B HTTPHTTPS Password T Syslog Upgrade Via HTTP p Dens Fram Server Pam ed Language Cortg Server Pat fm gramdstream com gs y TRots Freeware File Pref OpenVPN Settings Freeware Fio Postix Config Fie Pretx Config Fie Poatix DHCP Onsion 66 Overtide Server a Vos Yos DHCP Option 120 Overnde SP Server Automatic Upgrade Automatic Upgrade Check interval rm Hour of the Day 0 23 14 Day of he Woeek 0 4 i Automat
10. touch the device when lightning occurs This may cause electric shock Do not use in bathroom or shower room The device may malfunction cause electric shock and fire Don t place in a damp dusty or direct sunlight The device may malfunction cause electric shock and fire This device is not waterproof If in case water entered the device unplug the device and contact the dealer OOOO A CAUTION ES Do not place near the kitchen table or humidifier or near oil and moisture The device may malfunction cause electric shock and fire Do not place in humid and dusty area The device may malfunction cause electric shock and fire Do not place in extremely cold place or place with unstable temperature It may cause explosion Do not place in unstable or shaky place If the device falls it may collapse it may cause injury or explosion Use after checking if foreign matters are attached to the speaker of the handset Thumbtacks pin stapler wires and other metallic object may cling to the magnet of the speaker so please be careful Troubleshooting Please check the troubleshooting procedure before requesting a repair If the problem doesn t get resolved please contact us General Failure Plug and Unplug from the power source Do this for few times Wait for at least one minute before plugging the device If the problem is not resolved after doing this please contact our customer support Service
11. wser Enter admin for both Username and Password to login To prevent unauthorized login and for security purposes please change your password immediately after logging in If you request to set up the device before shipping we will change and write or paste the new password in its case If you re unsure on how to change the password please contact our customer support service PHONE CONFIGURATION 1 Select Account 1 and click on General Settings Account 2 Account 3 Advanced Setting Maintenance Application Setting P General Settings General Settings G Network Settings SIP Settings 7 ive Yes o Codec Setti Account Active onn a Account Name Name you want to appear on display Y Call Settings SIP Server Login Server SIP User ID Unique ID Authenticate ID Unique ID Authenticate Password Voice Mail UserID 999 Name Tel URI User Phone v Save Cancel Account Name Enter any character that you want to appear on display SIP Server Enter Login Server SIP User ID Enter Unique ID Authenticate ID Enter Unique ID Voicemail User ID Enter 999 Tel URI Change from Disable default to User Phone Once done click Save 2 NETWORK SETTINGS Select Account 1 and click on Network Settings Account 3 Advanced Setting Maintenance Application Setting 2 General Settings Network Settings Network Settings SIP Settings io Codes Settings Outbound Proxy y Ca

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