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Gigaset N720 DM Pro User Manual

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1. Please note If the PABX provides a RAP server additional services may be available in the Info Centre and in the Select Services menu on the handsets page 26 88 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Online directories You can make various online directories available so that they can be used and displayed on the handsets Public Online Directories A number of well known providers are available here Each provider can provide a telephone directory and a classified directory You can also enter an additional provider Corporate directories corporate directories You can enter three directories here One directory in LDAP format One general directory in XML format One private directory in XML format Use the handset settings page 77 to specify which keys are to call up the directories Public Online Directories Settings gt Online directories Public Online Directories You can select the online directories of several providers to be displayed on the handset Provider Enable phone book kT Phonebook a Telefoongids Telefonkat DGS Navne a d tel search ch Settings for an additional provider You can select the online directories from several providers to be displayed on the handset gt Tick the required directory providers gt Click on the Add button to set up an additional prov
2. www gigaset com A31008 M2314 L101 2 7619 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
3. 74 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Configuring handsets You can use the Web configurator to register all handsets on the DECT network and for a VoIP connection You can edit the settings for handsets that are already registered deactivate or delete them and make further settings e g for using directories and network services Settings gt Handsets List of registered mobile devices subscribers Username Se Handset E mail Display name registered account iL 08941616315 10 15 31 8 Peter The provider account data should already exist before a mobile device is configured New mobile device with own Add provider data New mobile device with own 1 08941616315 Peter hd data Displayed name on idle display Username Display name The DECT Manager starts the check for all mobile devices for which the e mail check is activated Check for new e mail Cancel Handsets that are already registered are displayed in the list gt Click on Edit to change the settings for this handset gt To start registering and configuring a new handset click the Add button Each handset is assigned its own VoIP account However you can copy the provider and the Advanced settings from a handset that has already been registered To do this select the listed handset from which you want to copy the data and then click on Add next to N
4. Security warning e eee ee eee 14 Sender s address eMail 51 SEVE cnt A Medea ewes dens 117 Setting the date 000e 56 Setting the time 00 ee 56 Shared directories see Corporate directory Silence suppressing 06 85 Simple Transversal of UDP over NAT 117 SIP dA seaca E E E T 117 SIP addres Sn rana e EEE EEE 117 SIPPO mreana ETEO 117 SIP provider cce cece ence eee 117 SIP proxy Server ee eee eee eee eee 117 Software version handset 123 Speaker key eee ee eee eeeee 29 Specifications 0 cece eee ee 106 Speech pauses suppressing 85 Standard gateway 0ee eee 65 Static IP address 0 e eee 117 base station cece eee ee ee 69 DECT Manager 0eeeeeeee 64 Structure of IP address 113 Structure of Web pages 60 STUNE EE te vege nas Geek eee 117 Subject eMail reading 50 51 SUBNEE ets A ered eae cea ede 117 Subnet mask 0 cee eee 65 117 Symmetric NAT 0 eee eee eee 117 Synchronisation 06 17 70 display via LED 04 23 Synchronisation hierarchy 17 SYSLOG EEE E atergadesend wei 96 Syste aesaat na aAA 56 System report SysLog 46 96 System reboot cece eee eens 95 T Talk KEY 5 sie chen Sn duediayy tence
5. The status of the other options in the list does not change You can deactivate an option by clicking M Alternative options radio buttons The active option in the list is indicated by and the non active by O You can activate an option by clicking O The previously activated option is deactivated You can only deactivate an option by activating another option Applying changes As soon as you have made your change on a page save and activate the new setting on the DECT Manager by selecting Set If your entry does not comply with the rules for this field an appropriate error message is displayed You can then repeat the input Caution Changes that have not been saved on the DECT Manager are lost if you move to another Web page or the connection to the Web configurator is lost e g due to exceeding the time limit page 60 Buttons Buttons are displayed in the bottom section of the working area Depending on the current function of a Web page various buttons are displayed The functions of these buttons are described in the respective function below The most important buttons are Cancel Reject changes made on the Web page and reload the settings that are currently saved in the DECT Manager to the Web page Set Store changes made on a Web page in the DECT Manager 62 www InternetVoipPhone co uk sales internetvoipphone
6. Settings for the network mailbox and the eMail account Configuration of online directories Handset specific settings are preset on your Gigaset You can change these settings This applies for example for Display settings such as language colour backlight etc Settings relating to ringtones volume speaker profiles etc Information about this can be found in the user guide for the relevant handset Date and time Date and time are set in the Web configurator of the DECT Manager page 92 and are synchronised system wide on all base stations and Gigaset handsets Synchronisation is carried out in the following cases Ifthe date or time has been changed on the DECT Manager Ifa handset is registered to the telephone system fahandset is switched off and switched back on again or is outside the wireless range of the telephone system for more than 45 seconds and then comes back into range Automatically every night at 4 00 am You can change the date and time on the handset This setting only applies for that handset and will be overwritten when the next synchronisation takes place The date and time are displayed in the format set for that handset Please note The date and time can only be set locally on handsets which only support the simple GAP standard No synchronisation is carried out Quickly accessing functions You can select the assignment of the display keys in idle status from a ra
7. gt Enter the text using the keys on your handset If necessary navigate to other text fields to complete them or make a selection see below gt Press the right display key to complete the entry and send the data Making selections gt Ifnecessary use K to navigate to the line in which you would like to make a selection gt Press left or right on the control key several times to make the required selection gt Use K to navigate to other selection fields and make your selection as described above gt Press the left display key to complete the selection and send the data Setting options gt Use R to navigate to the line containing the option The line is highlighted gt Activate or deactivate the option via the control key C press right or the left display key e g BQ gt If necessary navigate to other options or text fields to set or complete them gt Press the left display key e g EE to complete the entry and send the data 55 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 System settings and settings on the handset System settings and settings on the handset System settings are made via the Web configurator on the DECT Manager page 58 and cannot be changed using the handsets This applies in particular for Registering and de registering the handset to the telephone system handset name All settings for the VoIP account used by a handset for calls
8. PC The IP address comprises four individual groups of numbers with decimal values from 0 to 255 that are separated by a dot e g 192 168 2 1 64 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Please note The IP address must be included in the address block used by the router gateway for the local network The valid address block is defined by the IP address for the router gateway and the subnet mask see example The IP address must be unique across the network which means that it must not be used by another device connected to the router gateway The fixed IP address must not belong to the address block that is reserved for the DHCP server for the router gateway Check the settings on the router or ask your network administrator Example Router IP address 192 168 2 1 Network subnet mask 255 255 255 0 DHCP server address block 192 168 2 101 192 168 2 254 Possible IP addresses for the DECT Manager 192 168 2 2 192 168 2 100 Subnet mask The Subnet mask specifies how many parts of an IP address the network prefix must comprise For example 255 255 255 0 means that the first three parts of an IP address must be the same for all devices in the network while the last part is specific to each device In subnet mask 255 255 0 0 only the first two parts are reserved for the network prefix Enter the subnet mask that is used by your network
9. The connection is briefly interrupted and you will receive a recall As soon as you answer the call you are reconnected to the first call participant Prerequisite Transfer Call by On Hook is not activated Transfer Call by On Hook gt page 85 Call swapping You can speak to two callers one at a time call swap Prerequisite You are conducting a call and have called a second participant consultation call or have accepted a waiting call gt Use to swap between the participants The caller you are currently speaking to is marked with the g icon Ending a currently active call ON gt End active call You are reconnected to the waiting caller 34 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Transferring a call to another subscriber You can transfer connect a call to another subscriber if your PABX provider supports this function You are conducting a call gt Set up a consultation call page 34 When the participant answers gt Announce the call if necessary Press the end call key The call on hold is transferred to the other participant s number Prerequisite Transfer Call by On Hook is activated Transfer Call by On Hook gt page 85 If the internal participant does not answer or the line is busy press the B display key to return to the first call You can also press the end call key L when forwarding a call before the second particip
10. cc cece cece cece e eee eee 111 Gateway provider 04 111 126 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Installation base station ccc cece eee eee 11 DECT Manager 0 ee eee 11 Institute of Electrical and Electronics Engineers 112 INT Key wisacic ee taut okies cena deniers hive 39 Interneti i csas cen gie oe nous oieee ea 112 Internet access broadband 107 Internet protocol e cece eee 112 Internet Service Provider 112 Porieen en eats okra E E R 112 IPAS ine nenene eed 113 dynamic e cece eee eee 64 110 establishing DECT Manager s 59 global id aceccsseraccaheeadeabades 111 OCA EEE EA AA 113 Private oo ack caves tence ein naa yi 115 DUDIIC oeei nni o teas 115 reset via hardware reset 24 25 Statio eea a an serves eis e 64 117 static base station 00 69 IP address type base station ccc iners eee eee 68 DECT Manager 0 e eee ee 64 IP pool range 2 ee eee eee eee 113 K Key assigning cee eee eee ee eee 56 L LANG Ale cowie a aaa ees 113 LAN configuration 08 64 LAN connection status display via LED 22 LAN POrtissciscces ick seeawdekwor eee 14 LANQUAQE iiss veep cow duane cae 59 LDAP displaying contacts on screen 40 format directory 008 89 SETVE oe aa E EK NE ET ES 91 server addres
11. press left on control key oO Open a corporate directory K Select an entry Press the talk key The number is dialled You hear the busy tone if The phone being called is not available handset switched off out of range The call is not answered within a certain time specified on the PABX 40 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using directories Using online directories You can use public online directories online directories and classified directories e g Yellow Pages Prerequisite The online directories are enabled on the DECT Manager page 89 and the DECT Manager can access the Internet via its LAN connection Exclusion of liability This service is country specific Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service The service may be discontinued at any time Opening an online directory Yellow Pages Prerequisite The handset is in idle status m Press and hold Or gt WH Contacts gt Network Directory This opens the list of online directories K Select a directory online directory or Yellow Pages from the list and press This establishes a connection to the online directory or the Yellow Pages If there is only online net directory available a connection is immediately established if you press and hold down the control key R Searching for an entry Prerequisite You have opened
12. 8 eo nea 29 TER inne nai soho ee Viavateng date econo eee 117 Telephone system OVEIVICW 2a inne ex eae hee eects 6 Setting UD iene ecdivha tenean creas 17 SEATUS en ea E EAE ERS 98 WAM Os ave se E EE oS 92 synchronisation 0ee00e 56 Time SEPVeEr cc ccc eee e eee eens 92 PES tie huis nen dasha wages eee a 118 Tone selection 00 cee e eee 83 Transmission Control Protocol 117 Transmission rate ee eee ee 118 Transport Layer Security 118 Transport protocol 08 118 Troubleshooting ee sees 99 eMails enr eiaeia asades see 49 ONC ale es isa se lovr se rvasasas 99 U UDP isd steeds het ab EEE E 118 Uniform Resource Identifier 118 Universal Resource Locator 118 Update firmware 0 00 97 Updating software 123 UR ido ven teers errs AEA eae de 118 Rh init eaiiescolee eae auc aia s casos meee tea 118 User Datagram Protocol 118 UserID sates apie siete i a a i 118 USernaMes ssc cevsewsteiver seed saba se 118 Using a corporate directory 40 91 Using the redial list 44 V vCard format ssssssnensesrssseeres 80 vef files is cine dae iee e teees 79 VLAN Virtual Local Area Network 66 VLAN tagging cc eee eee eee eee 66 Voice over Internet Protocol 118 Voice quality 0c cece eee eee 78 VOIP ie anero ieaie eE aa tee 118
13. Default Gateway Enter the IP address for the standard gateway through which the local network is connected to the Internet This is generally the local private IP address for your router gateway e g 192 168 2 1 Your DECT Manager requires this information to be able to access the Internet Preferred DNS server Enter the IP address for the preferred DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server You can specify the IP address for your router gateway here This forwards address requests from the DECT Manager to its DNS server There is no default setting for a DNS server Alternate DNS server Enter the IP address for the alternate DNS server that should be used in situations where the preferred DNS server cannot be reached Device Name in the Network The product name of the DECT Manager is displayed in this field You can change this name to identify the device in the network 65 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Configuring a HTTP proxy HTTP proxy Enable proxy server Proxy server address Proxy server port gt Select whether you want to release a separate proxy server in the network for your DECT Manager gt If Yes enter the IP address for the proxy server
14. Enter the IP address for the VoIP PABX in the Proxy server address field General data of your service provider Domain Proxy server address Proxy server port Registration server Registration server port Registration refresh time Network data for your service provider STUN enabled Yes O No STUN server address STUN server port STUN refresh time sec NAT refresh time sec Outbound proxy mode Automatic Never Outbound server address Outbound proxy port Cancel Delete Occasionally you will need to adjust the following settings to correspond to your router settings Ifyou cannot hear the caller on an outgoing call you may have to switch between outbound proxy server mode and STUN use The STUN or outbound server replaces the private IP address of your DECT Manager with its public IP address in the sent data packets If you operate your DECT Manager behind a router with symmetric NAT STUN cannot be used Ifyou are sometimes unavailable for incoming calls you may have to adjust the value in NAT refresh time If you have not activated port forwarding or set up a DMZ on the router for the DECT Manager an entry in the routing table for the NAT in the router is required to make the phone available The DECT Manager must confirm this entry in the routing table at certain intervals NAT refresh time so that the entry stays in the routing table For further information on this please refer to the section on gt
15. Gigaset N720 IP PRO 2 eee 6 DIMP eotea euesan at E scm anaehe 84 Gigaset N720 SPK PRO Site Planning Kit 8 Dynamic DNS e cence eee 110 item number 0 eee eee 120 Dynamic Host Configuration Gigaset net cece cece eee 88 Protocols i vais pecs Seen ke ees 109 gigaset config com 0 00ee 58 Dynamic IP address 4 110 Global IP address 0000 111 base station cece eee eee 68 Global System for DECT Manager ee eens 64 Mobile Communication 112 DyNDNS cccceeeee eee e eee eee 110 GSM e Aaa AE S AE ae 112 E H EMail reoc teeren deen See eects 48 Handover a n a r iene Sie deed 7 deleti es caerra a ee 51 Handset esses sanirati roia we 7 123 messages while connecting 49 advanced settings 77 notification eee eee eee eee ee 48 assigning display keys 56 viewing the sender s address 51 assigning network mailbox 78 eMail account assigning online directories 77 configuring for handset 81 compatibility 00 123 Ending Configuring eee cece eens 75 Call are n ese eee 30 deleting cece eee e eee e ee 81 Ethernet network 0005 110 de registering e ee ee ee 81 Explicit Call Transfer 0 110 MONG ese ees ue pace eeetndee canes 26 registering cece c
16. Info Centre and have information specifically provided for the phone from the Internet shown on the display of the registered handsets Practical functions Use the programmable display keys on the registered handsets to quickly access important phone functions or read your eMail messages on your phone without a PC You can find additional information about your phone at www gigaset com pro gigasetn720 Have fun using your new telephone system 3 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Table of Contents Table of Contents Gigaset N720 DECT IP Multicell System 0 2 0 eee e eee eee eee 3 Introduction 55 5 cc cece taeda cee Seemelee So ecu Sa sinelegis denies EAE es 6 Safety precautions ccc cece cece cece eee e eee ee ee eee eeeeeees 9 First Steps cscs cies np Eeee te 650 in 0 wo eis Sige eed a 0H wide ev eles Wide le ae see 10 Checking the package contents cece eee e ect e teen ene n eee eenees 10 Installing base stations and DECT Manager procedure 0eeeee 11 Connecting base stations and DECT Manager ce cece eee cn eens 12 Connecting devices to the local network and to the Internet 14 Mounting devices on the wall 0 cece eee e eee ence een een ene ee ence 16 Preparing to use the telephone system 0c cece eee eee een e ener eeeees 17 Howto proceed sver Sack eine ov ed e ood 0a dake nd E OA E Goede
17. System You can divide DECT base stations that you have installed at your location into several independent groups i e clusters and manage them using one Gigaset N720 DM PRO DECT Manager gt page 70 This means DECT domains that are a long way apart can be managed from a central point The DECT Manager is connected to the base stations and the PABX via the local network and is therefore not dependent on DECT ranges It guarantees access to the centrally configured IP connections directories etc However a handover of handsets between clusters is not possible 7 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Introduction Planning your DECT wireless network Careful planning of your DECT wireless network is the prerequisite for successful operation of the Gigaset N720 DECT IP Multicell System with good call quality and adequate call options for all subscribers in all the buildings and areas belonging to the PABX When deciding how many base stations are needed and where these should be positioned both the requirements for the capacity of the PABX and its wireless coverage as well as many ambient conditions must be taken into consideration The Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide provided on the enclosed product CD will make it easier for you to plan your multicell DECT network explain the necessary preparatory work for the installation and describe how to
18. The number is dialled Copying an entry from the call list to the local directory K Scroll through the list to the required entry OA Pressthe display key R Select Copy to Directory and press RJJ to confirm The directory opens You can create a new entry in the directory or edit an existing one Deleting an entry list R If you want to delete a particular entry scroll through the list to the relevant entry aii Pressthe display key K Select Delete entry or Delete All and press IJA to confirm You must confirm the action again 45 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages Displaying messages The following types of messages are displayed Voice mails on network mailboxes see below Missed calls page 44 eMails page 48 Missed appointments see user guide for your handset The message key _ provides access to all your messages Receipt of a new message is indicated as follows By the message key _ flashing By an icon on the idle display Missed calls New voice mails Calls Calendar Using the network mailbox Your VoIP PABX provider offers answering machines on the network known as network mailboxes Each network mailbox accepts incoming calls made via the corresponding line VoIP phone number To record all calls a network mailbox must be set up for each VoIP connection The network mailbox is configured fo
19. a Domain name to the IP address Important services on the Internet include the World Wide Web WWW eMail file transfer and discussion forums Internet Service Provider Enables access to the Internet for a fee IP Internet Protocol TCP IP protocol on the Internet IP is responsible for addressing subscribers in a Network using IP addresses and routes data from the sender to the recipient IP determines the paths routing along which the data packets travel 112 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary IP address A unique address for a network component within a network based on the TCP IP protocols e g LAN Internet On the Internet domain names are usually assigned instead of IP addresses DNS assigns the corresponding IP address to the domain name The IP address has four parts decimal numbers between 0 and 255 separated by full stops e g 230 94 233 2 The IP address is made up of the network number and the number of the Network subscriber e g phone Depending on the Subnet mask the first one two or three parts make up the network number and the rest of the IP address addresses the network component The network number of all the components in any one network must be identical IP addresses can be assigned automatically with DHCP dynamic IP addresses or manually fixed IP addresses See also DECT IP pool range Range of IP addresses that the DHCP server can
20. carry out measurements in order to find the best positions for your base stations Please read these instructions before starting installation Gigaset also offers the Gigaset N720 SPK PRO Site Planning Kit to help you measure the wireless coverage and signal quality on your DECT network Information about setting up and using the Gigaset measuring equipment can also be found in the Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide 8 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Safety precautions Safety precautions m Warning Read the safety precautions and the user guide before use Use only the power adapter supplied as indicated on the devices gt e Using your telephone may affect nearby medical equipment Be aware of the technical conditions in your specific location e g doctor s surgery If you use a medical device e g a pacemaker please contact the device manufacturer They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy Please refer to the Appendix chapter for the specifications of this Gigaset product The devices are not splashproof For this reason do not install them in a damp environment such as bathrooms or shower rooms Do not use the devices in environments with a potential explosion hazard e g paint shops E If you give your Gigaset to a third party mak
21. change the name of the street max 30 characters First Name only in the online directory If necessary enter the first name max 30 characters Search Start refined search 43 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the call lists Using the call lists The following call lists are available All Calls All outgoing accepted and missed calls Outgoing calls The last 20 numbers dialled redial list Accepted calls Calls that were answered max 15 Missed calls Calls that were not answered max 15 If the list contains entries that you have not yet viewed the display shows the f icon and the number of new entries The list can also be accessed via the message key page 46 Calls are stored in the lists in chronological order When the maximum number is reached the next entry overwrites the oldest one Incoming calls can only be stored if the CLIP information is provided page 31 Viewing entries You can open the call lists in idle status Press the display key Or via the menu D gt A Select the required list and press J Please note You can also open the redial list outgoing calls by pressing the talk key _ _ J The list of missed calls can also be opened by pressing the message key List entry The calls are displayed in chronological order from the All calls most recent through to the oldest Anicon is shown in fron
22. co uk 0800 088 4846 Configuring the system on the DECT Manager Opening Web pages A brief outline of how to navigate to the individual Web configurator functions is given below Example Defining dialling plans Settings gt Telephony gt Dialling Plans To open the Web page proceed as follows after login gt Select the Settings menu in the menu bar gt Click the Telephony function in the navigation area The Telephony subfunctions are displayed in the navigation tree gt Select the Dialling Plans subfunction Web configurator menu Settings Network and IP Configuration gt page 64 connectors Base station registration page 67 Base station settings gt page 69 Base station events gt page 71 Base station synchronisation gt page 70 Security Settings gt page 71 VoIP providers List of VoIP providers gt page 73 Handsets gt page 75 Telephony Dialling Plans gt page 82 Advanced VolP settings gt page 88 Info Services gt page 88 Online directories gt page 89 Management Date amp Time gt page 92 Local settings gt page 83 Miscellaneous gt page 93 Save amp Restore gt page 94 Reboot gt page 95 System log gt page 96 Firmware Update gt page 97 Status Device gt page 98 63 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 48
23. in the Proxy server address field gt The default setting for the Proxy server port is 80 Change this if your server uses another port VLAN Tagging A local network can be divided into logical subnetworks known as VLANs VLAN Virtual Local Area Network Standard IEEE 802 1Q Multiple VLANs share a physical network and its components e g switches Data packets from a VLAN are not forwarded to another VLAN VLANs are often used to separate the data traffic of different services Internet telephony Internet TV etc and to define different priorities for the data traffic You can run your DECT Manager and a PC used to configure the DECT Manager on a separate VLAN In this case you enter the VLAN identifiers VLAN tags for your VLAN Your network operator will supply you with this data m Caution If you operate the PC in a different VLAN from the DECT Manager you will no longer have direct access to the Web configurator of the DECT Manager from the PC VLAN Tagging You should receive the tagging values of a virtual LAN from your provider Wrong settings will require hardware reset Use VLAN Tagging Yes O No VLAN Identifier VLAN Priority gt Select Yes if you do not want to use a VLAN default setting No gt Enter the VLAN identifier for your virtual network in the VLAN Identifier field m Caution If you enter an incorrect value for VLAN Identifier and save the settings you will no longer be abl
24. info services page 52 Please note The Info Centre on the Gigaset C610H handset can be found in the Additional Features menu itiona ee user guide for your handset Kr Additional s guide for your hand Features 2 Call Lists All Calls gt page 44 Outgoing calls gt page 44 Accepted calls gt page 44 Missed calls gt page 44 X Messaging eMail gt page 48 EJ Voice Mail Play Messages gt page 47 amp Organiser See user guide for your handset z Information on local directory see RA Contacts Directory user guide for your handset Net Directories List of available public and page 3 corporate directories pag amp Settings gt page 56 Default settings see user guide for your handset g 26 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Operating information Understanding the operating steps The operating steps have been shortened and are based on a Gigaset SL610H PRO handset Example The display gt Select Services gt Do Not Disturb MW on means gt Press right on the control key to open the main menu gt Press right left down and up on the control key to navigate to the Select Services submenu gt Press the display key JJ to confirm your selection gt Press down on the control key R until the Settings Do Not Disturb menu option is highli
25. internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Additional VoIP settings On this page you can make settings for sending DTMF signals and for voice quality set up call transfer and ringback and configure settings for the ports for establishing VoIP connections Settings gt Telephony Advanced VoIP settings DTMF in VoIP connections To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals as audible information via the speech channel or as a SIP Info message Ask your provider which type of DTMF transmission is supported DTMF over VoIP connections Automatic negotiation of DTMF Yes No transmission Send settings of DTMF E Audio W RFC 2833 W SIP Info transmission You have the following options gt If you activate the option Yes the phone automatically attempts to set the suitable DTMF signalling type for the current codec for each call gt If you disable the No option you can use the other options to specify the DTMF signalling type gt Enable Audio or RFC 2833 if DTMF signals are to be transmitted acoustically in voice packets gt Enable SIP Info if DTMF signals are to be transmitted as code Enabling the G 722 wideband telephony codec on the DECT network Both parties involved in a phone connection caller sender and recipient must use the same voice codec The voice codec is negotiated between the sen
26. make additional settings e g meet particular prerequisites for connecting the handsets to a corporate network or adjust the voice quality on VoIP connections Use the DECT Manager to save data required to access specific services on the Internet These services include access to public online directories and to the incoming eMail server for eMail accounts as well as synchronising the date time with a time server You can save your DECT Manager s configuration data as files on your PC and reload these onto your DECT Manager in the event of an error You can arrange firmware updates for the DECT Manager Manage the directories on registered Gigaset handsets save to PC compare them with one another or against a directory on your PC Using the Web configurator Connecting the PC to the Web configurator on the DECT Manager Prerequisites A standard Web browser is installed on the PC e g Internet Explorer version 8 0 or higher or Firefox version 4 x or higher The DECT Manager and PC are directly connected to one another in a local network The settings of any existing firewall installed on your PC allow the PC and DECT Manager to communicate with each other m Please note Depending on your VoIP PABX VoIP provider it is possible that you will be unable to change individual settings in the Web configurator While you are connected to the Web configurator it is blocked to other users Simultaneous access is not pos
27. not entered into the handset directory Example of an entry in vCard format BEGIN VCARD VERSION 2 1 N Smith Anna TEL HOME 1234567890 TEL WORK 0299123456 TEL CELL 0175987654321 eMail anna smith com BDAY 2008 12 24T11 00 END VCARD Call Manager Call Manager Accept calls directly via Call via headset Manager via handsfree No gt Select whether calls that are transferred via the PABX call manager are to be accepted directly via headset via handsfree or not at all No 80 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Receiving eMail E Mail Authentication name Authentication password POP3 Server POP3 Server port Check for new e mail Secure Connection SSL Apply e mail settings for all mobile devices gt Ifthe DECT Manager is to check the receipt of eMails for the handset enter the data for the eMail account here gt Activate the option Yes for Check for new eMail gt Select whether the notification should be transmitted via a secure connection gt If these settings are to apply to all configured handsets click on OK Deregistering and deleting handsets DECT connection Deregister the mobile device Deregister for this SIP connection Delete the complete mobile Delete device account DECT status Registered DECT User Identity IPUI IPEI 00 A4 0E 7D F3 If the handset for which you are currentl
28. power cable m Please note This connection is only required if the device is not powered via PoE If you do not use PoE the power adapter must be plugged in at all times for operation as the device will not work without a power supply I EJ Insert the power cable of the power adapter into the connection socket at the rear of the device H Insert the cable into the cable recess provided H Insert the power adapter into the mains socket Caution Use only the power adapter recommended in the Accessories section page 120 13 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Connecting devices to the local network and to the Internet Data protection notice When the device is connected to the Internet it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with Internet services For this purpose the DECT Manager sends the following information when the system is started and then every five hours Serial number item number MAC address IP address for the Gigaset on the LAN its port numbers Device name Software version The following data is transmitted once every day Number of registered handsets Information for each handset DECT identifier IPUI device type user name and display name On the support server this information is linked to
29. screen is displayed in the Web browser Welcome You can use this user interface to administer your DECT Manager and the connected phones For your own security the configuration program is protected with a password FACS Mm English oo for menus and dialogs Please enter your password E You can select the language in which you want the menus and Web configurator dialogues to be displayed If necessary click L to open the list of available languages gt Select the language The Web page is reloaded in the selected language Reloading may take some time gt Enter the password in the bottom field of the Web page default setting admin to access the Web configurator functions gt Click OK 59 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager m Please note You should change the password for security reasons page 71 If you do not make any entries for a lengthy period approx 10 minutes you are automatically logged off The next time you try to make an entry or open a Web page the login screen is displayed again Enter the password again to log back in Any entries that you did not save on the DECT Manager before automatic logoff will be lost Understanding the structure of the Web configurator pages The Web configurator pages contain the following UI elements example Status Base Station R
30. select a function the associated page Base Station Registration containing information and or input fields Base Station Settings opens in the working area The selected SOEs ahbacelskstscns function is highlighted in orange Dace Staton Siicdinonmation If a function is assigned subfunctions these Security Settings are listed below the function as soon as you select the function in the example Network and connectors VoIP providers Mobile devices Telephony The relevant page for the first subfunction highlighted in orange is displayed in the working area Info Services Online directories Management 61 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Working area Depending on the function selected in the navigation area information or dialogue boxes are displayed in the working area that allow you to make or change your DECT network settings Making changes You can make settings via input fields lists or options There may be restrictions regarding the possible values for a field e g the maximum number of characters entering special characters or certain value ranges To open a list click w You can choose between default values There are two kinds of options Checkboxes You can activate one or more options from a list Active options are indicated by M non active options by gt You can activate an option by clicking
31. the municipal waste stream via designated collection facilities appointed by the government or the local authorities This crossed out wheeled bin symbol on the product means the product is K covered by the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and elec tronic equipment For more detailed information about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product 104 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Appendix Appendix Care Wipe the unit with a damp cloth do not use solvent or an antistatic cloth Never use a dry cloth This can cause static Impairments in high gloss finishes can be carefully removed using display polishes for mobile phones Contact with liquid A If the device has come into contact with liquid El Disconnect the power adapter E Allow the liquid to drain from the device E Pat all parts dry Then leave the device in a warm dry location for at least 72 hours not in a microwave oven or similar E Do not switch on the device again until it is completely dry When it has fully dried out you will usually be able to use it again In rare cases contact with chemical substances can
32. the online directory Yellow Pages gt You can enter data in the following fields Surname Online directory or Category Name Yellow Pages Enter the name part of a name or the category max 30 characters City Enter the name of the city location in which the party you are searching for lives max 30 characters If you have already completed a search the names of the cities you last entered are displayed maximum of five You can enter a new name or select one of the city names displayed using R and confirm with Gi Or Number Enter the number max 30 characters gt Press the display key RZJ or to start the search You must make an entry in either Surname or Category Name and in City or in Number Searching by number is only possible if supported by the net directory you have selected m Please note Instructions for entering text on your handset are set out in the handset user guide 41 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using directories A list of the cities locations found is displayed if the search returns more than one result K Select city If the name of a city location is longer than one line it is abbreviated Select to view the complete name If no matching city is found press OERA to change the search criteria The entries for Category Name and City are copied and you can change them Search Press the display key to continue the searc
33. the p gt icon If a page with hyperlinks is opened the first hyperlink is highlighted gt Using the control keys amp and or 8 as required you can navigate to the hyperlink that you would like to select The hyperlink is then highlighted by bars gt Press the right display key to open the relevant page Hyperlink to a phone number If a hyperlink contains a phone number you can copy the number to the local directory or call the number directly Click 2 Call functionality gt Select the hyperlink using the Q and or 6 keys as required gt You can identify a hyperlink of this type by the fact that FEI is shown above the right display key gt Press the display key to copy the phone number to the local directory on your handset Or gt Press I to call the stored number 54 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Info centre continuous Internet access from your phone Depending on the provider if you press EQ The number is dialled directly The number appears first in the display in which case you must first confirm the number before it is dialled gt If you press IZ the number is dialled Or gt Ifyou press I the page is displayed again with the hyperlink The number will not be dialled Entering text gt Ifnecessary use K to navigate to the line containing the field into which you want to enter text The cursor flashes in the text field
34. use to assign dynamic IP addresses L LAN Local Area Network Network with a restricted physical range A LAN can be wireless WLAN and or wired Local IP address The local or private IP address is the address for a network component in the local network LAN The network operator can assign any address they want Devices that act as a link from a local network to the Internet gateway or router have a public and a private IP address See also IP address Local SIP port See SIP port Local SIP port M MAC address Media Access Control address Hardware address by means of which each network device e g network card switch phone can be uniquely identified worldwide It consists of six parts hexadecimal numbers separated by e g 00 90 65 44 00 3A The MAC address is assigned by the manufacturer and cannot be changed Mbps Million bits per second Unit of the transmission speed in a network MRU Maximum Receive Unit Defines the maximum user data volume within a data packet MTU Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at atime 113 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary Music on hold Music on hold Music that is played while you are on a Consultation call or during Call swapping The waiting participant hears music while on hold N NAT Network Address Translation Method for converting priva
35. voice codec 111 Certificate error 6 cece eee eee eee 48 BUSY aoei E ETE EEE mes 30 CP cade E E Gh eee EET EET 107 Buttons Web configurator 62 Checkboxes Web configurator 62 C Checking service information 103 CLI CLIP Calling Line Identification Call Presentation eceeeeeeee 31 accepted ssissserrirersrrirere 44 Client o n a 108 ACCEPTING es eeeseereeee ee enee 31 CLIP picture siseciccececiere reen 31 display on LED seeeeeeees 22 CLIP calllists c cccceeceeceeceuce 45 QNOING iiscs Seed rata a ee eee eeu 30 124 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 GIUSTOR onered sidtelers eae ds 7 108 configuring cece eee eens 70 ENIP ices irae siditics EE 31 Codec G 711 WlaW eee eee e eee ees 78 GI a lAW se sig cs een sraea eee ee ee 78 Gi722 E EE 78 G7 2656 disks TEE Ce Se Pees Oasis 78 GTO EEEE 78 selecting for handset 78 Godees c a2 EE 108 COLP in Sites dul eonenna tak ree Senay 30 108 COU ER EEES 30 108 Communication port sssssssses 87 Configuring call transfer 35 Connected Line Identification Presentation Restriction 30 108 Connecting the PC to the Web configurator 58 Connections busy 0eeee eee 30 Consultation call 0 0 108 Consumption of electricity see Power consumption Contact with liquid 06 105
36. with the system gt Register all the base stations that are to belong to your telephone system as described in section Registering base stations Synchronising base stations and forming clusters gt Open the Preferences Network and connectors gt Base station synchronisation page gt page 70 The registered base stations are displayed gt Assign each base station to a cluster If you only want to manage one cluster assign all the base stations to the same cluster number gt Assign the planned synchronisation level to each base station Be aware that synchronisation level one can only be assigned once gt Save your settings Synchronisation starts automatically If synchronisation is successful this is indicated by the DECT 1 DECT 2 LEDs on the Gigaset N720 IP PRO base stations page 23 Registering handsets and assigning VoIP accounts All the handsets to be used for making calls on the Gigaset N720 DECT IP Multicell System must be registered on the DECT Manager When registering the handset is permanently assigned a VoIP connection as the receive and send connection Up to 100 handsets can be connected The following handsets are recommended Gigaset SL610H PRO SL400H S810H E49H Further information relating to the functions of the handsets in connection with the Gigaset base stations can be found in the Accessories section page 123 and on the Service page at www gigaset com pro gigasetn720 on the Int
37. 0800 088 4846 Making calls Please note You can cancel the dialling process with the end call key J You can see the duration of the call while the call is in progress Dialling using the directories page 39 or the call and redial lists page 44 saves you entering numbers repeatedly If all the Gigaset N720 DECT IP Multicell System connections are busy the error message Operation failed is displayed If all connections to the base station connected to your handset are busy is shown on the display The idle display then appears again Displaying the phone number you are calling COLP Prerequisites Your PABX provider supports COLP Connected Line Identification Presentation You may need to activate COLP The called party has not activated COLR Connected Line Identification Restriction For outgoing calls the phone number of the connection on which the call is received is displayed on the handset The displayed number may differ from the number you have dialled Examples The called party has activated call divert The call is answered by another connection within a PABX system If there is an entry in the directory for this phone number the corresponding name is displayed Please note The actual number of the connection you have reached or the assigned name is displayed instead of the called number during call swapping and consultation calls When the phon
38. 46 Configuring the system on the DECT Manager Connecting the DECT Manager to the local network LAN router You can find the functions for connecting to the LAN on the Web page Settings gt Network and connectors gt IP Configuration In most cases special settings are not required to connect the DECT Manager to the local network Your DECT Manager is preconfigured for dynamic assignment of the IP address by default gt IP address A DHCP server that assigns the IP address dynamically must be activated in the local network in order for the DECT Manager to be recognised If the local network DHCP server cannot or should not be activated you must assign a fixed static IP address to the DECT Manager Address Assignment IP address type IP Address Subnet mask Default Gateway Preferred DNS server Alternate DNS server Device Name in the Network IP address type gt Select Obtained automatically if your device receives the IP address via a DHCP server default setting gt Select Static if your device receives a fixed IP address If the Obtained automatically setting is selected all further settings are automatically configured They are displayed and cannot be changed If you have selected Static as the address type you must create the following settings IP Address Enter an IP address for your DECT Manager This IP address allows your DECT Manager to be reached by other subscribers in your local network e g
39. BX VoIP configuration directories etc However the base stations only synchronise within a cluster meaning that a handover of a handset from one cluster to a neighbouring cluster is not possible If cells cannot synchronise wirelessly they must be assigned to different clusters so that synchronisation can take place within these clusters This is required for problem free use of the DECT system Codec Coder decoder Codec is a procedure that digitises and compresses analogue voice before it is sent via the Internet and decodes i e translates into analogue voice digital data when voice packets are received There are different codecs with differing degrees of compression for instance Both parties involved in the telephone connection caller sender and recipient must use the same codec This is negotiated between the sender and the recipient when establishing a connection The choice of codec is a compromise between voice quality transmission speed and the necessary bandwidth A high level of compression for example means that the bandwidth required for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network and thus impairs voice quality The time required increases the delay between the sender speaking and the recipient hearing what has been said COLP COLR Connected Line Identification Presentation Restricti
40. CCESSING 0 n eee eee eees 39 COMPANY cee eee ee eee eee eee 40 91 Configuring cece eee eens 89 LDAP format ccc cece eens 91 ONIING ssc EE 89 private ied cece edie ieee eee 92 PUBIC ereer orein aiaacehioss inate 41 USING ea a4 veto D heats dees 39 XML format 0 00 cece eee eee 92 Directory file content vCard format 80 Directory local OXPOMING 656s teia Soils seg dele oe 79 IMPOrting eene eee eee eee eee 79 transferring to from PC 79 Display caller s number CLI CLIP 31 Name CNIP 0 cece cece eee ees 31 number called COLP 30 Display keys assigning 56 Display name VoIP account 109 DispOSal sis cei geraai aei 104 DMZ 42 vies oh des at ARE ETETE EASRA 109 DND Do Not Disturb see Do Not Disturb DNS Gis chee ena a ae ew ee 109 DNS server alternate wsesectas cela ck Seen aden 65 PIEPEME Cs ascii Sale rere eeina es 65 Do not disturb c cece eens 38 Domain name ee cece eee 109 Domain Name System 109 125 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Index Downgrade firmware 97 Gigaset HDSP see HDSP DSP iaaa eeu heute A EORR ee 109 Gigaset N720 DECT IP Multicell System 6 DSE reota eeen deana eenas an 109 Gigaset N720 DM PRO 045 6 DSLAM ernog teenei etur rne 110
41. CT Module 2 Activate Base Station Cancel gt Enter a unique identifier for the base station in the Name location field e g Ground Floor West This name should make it easier to assign the base station within the logical and spatial structure of the DECT network gt DECT Cluster and Synchronisation level can be specified later on the page The base station status is displayed Offline The base station is not connected to the telephone system via LAN Deactivated Active Active and Synced The IP address type is copied from the setting for the DECT Manager on the IP Configuration page gt You can change the IP address type The settings for the DECT Manager and the base stations do not have to match For example the DECT Manager could receive a fixed IP address so that it will always be able to access the Web configurator with the same address while the base stations receive their IP addresses dynamically 68 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager If you select the Obtained automatically option for the IP address you will not need to enter any further details If you are using static IP addresses on your local network you will also need to enter an IP address for each base station The MAC addresses the identifier Radio Fixed Part Identity and the RTP port range calculated by the system are displayed for both the base st
42. Corporate directory configuring cece eee eee 91 dialling number 04 40 OPENING Sv x25 atic Erein a EEE tiene 40 personal cis bed aaa Ee ks 40 searching for entry 46 40 Customer Care 0 eee eee eee eee eee 99 CW in seatsch he Bisse banianr ATA 108 D Data packets fragmentation 111 Data protection notice 14 Date ocak feces ewe cre eer ss 92 synchronisation 0ee0ee 56 Deactivating the ringtone 38 DECT Manager eee cence eens 6 connecting to LAN 58 device name cece eee eee 65 installing cece cece ea 11 LAN configuration 64 LEDS 25346 agian etal KSE geile 22 resetting 0 ccc cece cere ee wee 24 SEATUS araen dan ais edie eats ET a Ei 98 status of connection to base stations LED display 22 Index Deleting base station 0 cc cece cece ee 70 Deletion hahdsetessccksihasagaovs oedeuees ce 81 Demilitarised Zone 005 109 De registering handset scicceviint tics dosha indaes 81 Device name in network 65 DHGP keds exh ie EE 25 109 110 Diagnostics base stations 71 Dialling plans ACCESS COdES 1 eee eee ence eee eee 82 call barring cece cece eens 82 Differentiated Service Code Point 109 Digital Subscriber Line 109 Access Multiplexer 6 110 Directory A
43. DECT connections can be made simultaneously calls eMail checks connections to online directories and the Info Centre The following handsets are recommended Gigaset SL610H PRO SL400H S810H E49H Further information relating to the functions of the handsets in connection with the Gigaset base stations can be found in the Accessories section page 123 and on the Service page at www gigaset com pro gigasetn720 on the Internet Subscribers can accept or initiate calls in all DECT cells with their handset Roaming and can also switch between the DECT cells during a call Handover A handover is only possible within the same cluster Configuring handsets page 75 The functions of a handset on a Gigaset N720 DECT IP Multicell System are described in this document using the example of the Gigaset SL610H PRO handset Detailed information about this handset and other approved Gigaset handsets can be found in the relevant user guide These are provided on the product CD or on the Internet at www gigaset com PABX You can connect your DECT telephone system to a PABX for VoIP ISDN or analogue telephony e g A Gigaset T500 PRO or T300 PRO A PABX from another manufacturer A PABX over the Internet hosted PBX The PABX Establishes the connection to a public telephone network Enables central management of telephone connections directories network mailboxes Forming clusters with the Gigaset N720 DECT IP Multicell
44. GSM Global System for Mobile Communication Originally a European standard for mobile networks GSM can now be described as a worldwide standard However in the USA and Japan national standards were previously more frequently supported H Handover Possibility for a subscriber with a DECT handset to change from one cell to another during a call or a data connection without interrupting this connection Headset Combination of microphone and headphone A headset enables a comfortable hands free mode Headsets that can be connected to the base via a cable wire bound or via Bluetooth wireless are available HTTP Proxy Server via which the Network subscribers can process their Internet traffic Hub Uses one Infrastructure network to connect several Network subscribers All data sent to the hub by one network subscriber is forwarded to all network subscribers See also Gateway Router l IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering concerned in particular with the standardisation of LAN technology transmission protocols data transfer rate and wiring Infrastructure network Network with central structure All Network subscribers communicate via a central Router Internet Global WAN A series of protocols known as TCP IP have been defined for exchanging data Every Network subscriber is identifiable via their IP address DNS assigns
45. Gigaset N 720 DECT IP Multicell System Installation configuration and operation Gigaset Dro INSPIRING CONVERSATION 2 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Gigaset N720 DECT IP Multicell System Gigaset N720 DECT IP Multicell System the DECT IP multicell system for Internet telephony and unrestricted mobility when making calls in small and medium sized companies Enable Internet telephony for up to 100 subscribers Enable your company s employees to make calls via the Internet and at the same time benefit from DECT telephony Available throughout the DECT network freedom of movement when making calls Manage the phone functions centrally at a management station Manage your Gigaset telephone system via your PC s Web browser Save your telephone system s configuration on your PC after you have set it up Organise and synchronise your base stations Register the base stations belonging to your DECT network and define a synchronisation hierarchy If your base stations are a long way apart create independent DECT clusters and manage them from a central point Manage handsets Register the handsets on the DECT network Configure VoIP connections and set up network and individual mailboxes for your company s employees Make important functions available centrally Make public and corporate directories available to employees Go online with your Gigaset Use your phone s
46. Internet access with e g 1 5 Mbps over a conventional telephone line Prerequisites DSL modem and the appropriate service offered by the Internet provider 109 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange where all subscriber connectors converge DTMF Dual Tone Multi Frequency Dual tone multi frequency dialling DTMF Dynamic IP address A dynamic IP address is assigned to a network component automatically via DECT The dynamic IP address for a network component can change every time it registers or at certain time intervals See also Static IP address DynDNS Dynamic DNS Domain names and IP addresses are assigned via DNS For Dynamic IP addresses this service is enhanced with Dynamic DNS This permits the use of a network component with a dynamic IP address as a Server on the Internet DynDNS ensures that a service can always be addressed on the Internet under the same Domain name regardless of the current IP address E ECT Explicit Call Transfer Participant A calls participant B The participant puts the connection on hold and calls participant C Rather than connect everyone in a three party conference A now transfers participant B to C and hangs up EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and cus
47. NING ies sanne we ienis 44 LED display 00 23 outgoing calls 0 eee eee 44 displaying list 0e0 ee 69 saved information 44 EVENTS onne eana cuties RAE ET 71 transferring entry to directory 45 installing cece cece eee eee ee 11 Call manager cece eee eee 80 PEDS ana File ccsieraiy dinate utente ie 23 Call restrictions cee e eee eee 82 organising clusters 04 70 Call swapping 0 06 34 107 overloaded display viaLED 23 Call transfer registering eee ee eee 17 67 CONFIQUIING 0 eee ee eee ee eee 85 removing from DECT network 70 Call Waiting cece eee eee ee 108 resetting ered os aes ys Dom eau sow 24 Call waiting eee eee 33 107 StALUS rs oaae E n AAi 68 activating deactivating 37 synchronisation status 23 Calling ie osiccdasccus aa dieses ee suaadies 29 synchronising 2 eeeeeeeee 17 ANONYMOUS eee eee eee eee 35 Base stations from online directory 43 synchronising 0 eeeeeeaee 70 from Yellow Pages 2 0e00 43 Block dialling e ee eee 107 Calling Line Identification 31 45 Broadband connections 36 Care of the telephone 105 Broadband Internet access 107 Certificate 60 0 0 cece eee eee eee 71 Broadband
48. Quality of Service 000 115 Questions and answers 99 R R key function for VoIP 4 86 Read Only Memory 00 116 Reboot system eee eee eens 95 Registering with Web configurator 59 Registral seers wets tie ta needs Gian ee 115 Registration handset 75 Remote management 72 Reset drea sed aiden saccisaieie ed clans acess 24 dynamic IP configuration 25 static IP configuration 24 to factory settings 00 24 VESET ig setae ENE EE SETAREA wate aes 24 Reset button 0 cece eee eee 24 Restore see Reset RFC 2833 DTMF signalling 84 RFP Radio Fixed Part 116 RFPI Radio Fixed Part Identity 116 RFPN Radio Fixed Part Number 116 Ringback switching function off if busy 33 when the call is not answered 116 when the number is busy 33 116 ROAMING ici ced sikot k Enya 7 116 ROM jo kc tecsun coatirne nee OA naan 2 116 Router rnesa a ai Eg 116 ROUTING ls se ssscsievrertpe avenge tel eesee eleven nin 116 RIP scins a tacts hacth tens NEE A 116 RIB POrts ck e es siden s nd ae tie gine 116 S Safety precautions 000 eee 9 Scope of delivery 0 eee ee 10 Secure data connections 71 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
49. The participant is automatically determined by the number entered and the SIP information gt Derive target address You specify how the target address is to be determined from the SIP URL from the SIP contact header Please note For IP telephony the call is transferred via the SIP protocol The unique address is derived from the SIP URL SIP URI As well as the SIP URL the SIP contact header contains additional information for transferring data between the sender and recipient Specify whether the first call is to continue while the second participant is being called when a call is forwarded There are two ways of doing this For attended transfer This procedure ensures that the call actually takes place For unattended transfer The first connection to the participant is ended after the call is transferred Defining R key functions for VoIP hook flash Hook Flash R key Please enter the hook flash date which your service provider has given to you Application Type dtmf relay Application signal 6 o e Your PABX VoIP provider may support special performance features To make use of these features your phone needs to send a specific signal datapacket to the SIP server You can assign this signal as the R function to the R key on the handsets gt Enter the data received from your provider in the Application Type and Application signal fields If the user presses this key
50. Web configurator or you are experiencing problems accessing the LAN You can reset the IP configuration either to specific static IP addresses or to dynamic addressing DHCP You will then be able to access the DECT Manager again and you can change the password or LAN configuration if required page 59 All the LEDs on the DECT Manager light up for one second to confirm that the two resetting processes have been activated successfully 24 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Resetting to static IP addresses Operating information gt Press the reset button and hold it for four seconds gt Release the reset button gt Press the reset button again for four seconds gt Release it again The reset is carried out The IP configuration is now set as follows Parameter Value for the reset IP address type Static IP Address DECT Manager 192 168 143 1 Subnet mask 255 255 0 0 Default Gateway 192 168 1 1 Preferred DNS server Alternate DNS server 192 168 1 1 Password for access to the Web configurator admin VLAN Tagging Off Resetting to dynamic addressing DHCP This allows you to specify that the DECT Manager will automatically receive an IP address from a DHCP server in the local network gt Press the reset button and hold it for four seconds gt Release the reset button gt Press the reset button for one second gt Release it aga
51. ach base station as given in the plan gt Select Set Synchronisation starts automatically and contact with handsets that have already been registered is interrupted 70 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Base stations displaying events This page displays counters for diagnostic purposes relating to various events that affect the base stations e g active radio connections handovers unexpectedly terminated connections to a handset etc Settings gt Network and connectors gt Base station events gt Click on OK to delete all displayed events Security settings The DECT Manager supports the establishment of secure data connections on the Internet with the TLS security protocol Transport Layer Security With TLS the client the phone uses certificates to identify the server These certificates must be stored on the base You can also set the Remote Management function on this page Settings Network and connectors gt Security Settings Certificates When removing or uploading a certificate the connection with handsets may be lost Server Certificates CA Certificates GTE CyberTrust Global Root Remove Details Certificate Import local certificate size lt 10 KB TO O Browse Upload This page contains the Server Certificates and CA Certificates lists These show the certificates stored in the DECT Manager The c
52. age list OM ail et iets te dole tak eee Ss 48 network mailboxes 00005 47 Messages rocce tiria seve vie as Gee na 46 Million bits per second 113 Missed call incalllist 0 0 cece cece eee eee 44 MRU 523s dite cosas Erana bce ONER RRS 113 MTU ea etm aa r ew Meee E deed 113 Multicell system 0 ccc cece eee 6 Music on hold 00c cece ee ees 114 N Name display name VoIP 109 displaying caller s name CNIP 31 NAT rrai eaae titi r LEE sath raed ea 114 SYMMET Cs eer aces eaae ans 117 127 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Index Navigation area Web configurator 61 NetWork aene enr aa tice Rae aden 114 Etherneta di oemat deena ea 110 Network Address Translation 114 Network mailbox ssssnessesnnsse 46 ASSIGNING ss ieia E aE AEE En a E 78 calling fast access 000 ee 47 calling message key 47 calling viamenu 0 0 ee 47 iSt dae dates eee da sees 47 Network services 0 eeee cence 37 Notification incoming eMail 46 48 Number dialling from call list 45 dialling from corporate directory 40 dialling from online directory 43 displaying caller s CLIP 31 O Online directory 00 eee aee 41 ASSIGNING siene rioa KREE E N A a 77 Configuring cece eee eee 89 dialli
53. an be found on the Service page at www gigaset com pro gigasetn720 on the Internet 123 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Index Index A Im Call listiss Gc sesh deeds sees pedir pese 44 ACCESS COE civic ieeavieeduneneceen 82 MISSED 2 sees sees reer nent eee eens 44 ACCESSOT ES 0 0 c cece cece cece ee ees 120 OUTGOING 6 essere eee eee eee 44 O E uke ts 107 transferring connecting 35 DUG oe tee ete Behance chee aces 107 Call divert cc cece eee eee eae 107 Alternative options Web configurator 62 Call divert see Application Layer Gateway ALG 107 Call transfer Approval Call duration cece eee eee 30 Gigaset N720 IP PRO 08 105 Call Forwarding eeeeee 107 Area code 2 6c catia kid vig Saw etd 29 83 Call forwarding Asymmetric Digital Subscriber Line 107 activating deactivating 37 Authentication cccccccceccce 107 Call list scc eek aka deinen baldwin hes 44 Authorisation 000eee eee eee 105 accepted calls seeeeeeeeeee 44 AU CALLS oreren n aA 44 B deleting cece cece e eee ee 45 Base Stations soso asus aano er aaa 6 deleting an entry 04 45 activating cece cece eee eee ee 69 dialling anumber 4 45 configuring cece cence 68 missed calls cece eee ee eee 44 connection to DECT Manager OPE
54. and transmitted over the telephone network but over the Internet or other IP networks 118 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary VoIP provider A VoIP SIP or Gateway provider is an Internet service provider that provides a Gateway for Internet telephony As the phone works with the SIP standard your provider must support the SIP standard The provider routes calls from VoIP to the telephone network analogue ISDN and mobile and vice versa WwW WAN Wide Area Network Wide area network that is unrestricted in terms of area e g Internet 119 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Accessories Accessories Power adapter You only need a power adapter if your devices are not powered by PoE Power over Ethernet EU Itemnumber C39280 Z4 C706 UK Item number C39280 Z4 C745 Gigaset N720 SPK PRO Site Planning Kit Equipment for planning and analysing your DECT multicell system The case contains two calibrated Gigaset S810H handsets and one Gigaset N510 IP PRO base station plus other useful accessories for measuring the signal quality and wireless coverage on your DECT network Item number 30852 H2316 R101 Gigaset handsets Upgrade your telephone system with extra handsets Compatibility information page 123 Gigaset SL610H PRO handset 1 8 TFT colour display Ergonomic keyboard with adjustable backlight and keypad lo
55. ant picks up the call Anonymous calling You can withhold your phone number for the next call CLIR Calling Line Identification Restriction In idle status gt Select Services gt Next Call Anon Select and press BL a i Enter the number or copy from the directory Dial Number C lt Press the display or talk key The number is dialled 35 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Gigaset HDSP telephony with brilliant sound quality High Definition Your Gigaset telephone supports the G 722 wideband codec so you g can use it to make calls with brilliant sound quality High Definition HDSP Sound Performance Sound Performance The following are prerequisites for wideband connections on your telephone You make the call from a wideband capable handset The G 722 codec is enabled for the phone system and selected for the handset gt page 78 Your PABX VoIP provider supports wideband connections The recipient s phone supports codec G 722 and accepts the establishment of a wideband connection Please note Wideband telephony using the G 722 codec must be enabled in the DECT Manager Web configurator page 84 This setting applies to the entire Gigaset N720 DECT IP Multicell System If wideband telephony is enabled a maximum of four calls can be conducted simultaneously per base station eight in narrowband mode 36 www Inter
56. ants will then hear background noise during pauses similar to the sound heard during a traditional phone call Configuring call transfer Call Transfer Use the R key to initiate call Yes transfer with the SIP Refer method Transfer Call by On Hook O Yes No You can define the choice of target address in the SIP protocol Determine target address Yes No automatically Derive target address from the SIP URL from the SIP contact header Hold on transfer target For attended transfer For unattended transfer Participants can transfer a call to another participant as long as the PABX provider supports this function The call is transferred using the handset menu via the display key or using the R key gt page 37 85 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager You can expand or change the settings for call transfer as follows Transfer Call by On Hook The two participants are connected with one another when you press the end call key The intermediary s connections with the participants are terminated Use the R key to initiate call transfer with the SIP Refer method Deactivate call transfer with the R key if you want to assign a different feature to the R key see below Defining R key functions for VoIP hook flash Specify how target addresses are selected in the SIP protocol gt Determine target address automatically
57. ated graphic colour display 65k colours Illuminated keypad Speaker Polyphonic ringtone melodies Directory for approx 500 entries Picture caller PC interface e g for managing directory entries ringtones and screensavers Bluetooth Headset socket Room monitor C e E eo Oo www gigaset com gigasets810h 121 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Accessories Gigaset E49H handset Resistant to shocks dust and water splashes Tough keypad with backlight Colour display Directory for 150 entries Talk standby time of up to 12 h 250 h standard batteries Brilliant sound quality in speaker mode Screensaver Alarm clock Room monitor www gigaset com gigasete49h All accessories and batteries are available from your phone retailer Ginaset Use only original accessories This will avoid possible health risks and personal 9 injury and also ensure that all the relevant regulations are complied with Original Accessories 122 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Accessories Compatibility The Gigaset N720 DECT IP Multicell System functions described in this user guide are available for the aforementioned handsets provided you have the following version or later Handset Version Gigaset SL610H PRO 053 01 Gigaset SL400H 053 01 Gigaset S810H 053 01 Gigaset C610H 053 01 G
58. ation s DECT modules gt Select Activate base station If you do not activate the base station the data remains stored in the DECT Manager gt Click Set to save the settings The Base station registration window now opens again to allow you to register and configure the remaining base stations When you have registered and configured all the required base stations the window shows that there are no more unregistered base stations visible in the system You must now synchronise the base stations Displaying base stations changing settings Settings gt Network and connectors gt Base station settings Connected cells List of connected cells with Radio Fixed Part Number RPN synchronisation level and status Cell RPN Cluster Synch level Status Activate Workshop West 2 1 2 Active and Synced u Details Workshop Central 4 1 1 Active and Synced Lv Details Workshop East 6 Active and Synced Details Admin First Floor 8 Active and Synced Details Admin Second Flob Active and Synced Details Stairwell 12 Active and Synced Details Admin Ground Flobt Active and Synced Details Cancel The Base station settings page shows a table of all connected base stations with the name RPN Radio Part Number number of the cell on the DECT network cluster number synchronisation level and status gt Click the Details button to display the settings for a base station This opens the Own base station data screen This shows the ba
59. be assigned to groups In this case you will also receive calls on your handset that have been sent to your group number The Gigaset N720 DECT IP Multicell System uses a VoIP PABX or the services of a VoIP provider for Internet telephony The availability of some phone functions depends on whether they are supported by the PABX provider and whether they have been enabled If necessary you can obtain a description of the services from the operator of your PABX Please note Depending on the specifications of your PABX you may need to dial an access code for calls outside the area covered by your VoIP PABX page 82 Calling 1 Enter the number and press the talk key The number is dialled f TAs Press and hold the talk key CZ and then enter the number Instead of the talk key LZ you can also press the speaker key 0 on the handset to make a call in speaker mode In this user guide each of these variants is indicated by Press the talk key Z The dialled number is shown on the display Please note If you use VoIP to make a call to the fixed line network you may also have to dial the area code for local calls depending on the PABX provider This is not necessary if the area code is entered in the configuration on the DECT Manager and the Activating the area code for local calls using VoIP option is enabled see Web configurator gt page 83 29 www InternetVoipPhone co uk sales internetvoipphone co uk
60. cause changes to the telephone s exterior Due to the wide variety of chemical products available on the market it was not possible to test all substances Authorisation Gigaset N720 IP PRO Voice over IP telephony is possible via the LAN interface IEEE 802 3 Depending on your telecommunication network interface an additional modem could be necessary For fur ther information please contact your Internet provider This device is intended for use within the European Economic Area and Switzerland If used in other countries it must first be approved nationally in the country in question Country specific requirements have been taken into consideration We Gigaset Communications GmbH declare that this device meets the essential require ments and other relevant regulations laid down in Directive 1999 5 EC A copy of the Declaration of Conformity is available at this Internet address www gigaset com docs C 0682 Authorisation Gigaset N720 DM PRO We Gigaset Communications GmbH declare that this device meets the essential require ments and other relevant regulations laid down in Directives 2004 108 EC and 2006 95 EC A copy of the Declaration of Conformity is available at this Internet address www gigaset com docs CE www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Appendix Specifications 106 Power consumption Gigaset N720 DM PRO DECT Manager Gigaset N720 IP PRO Standby Bas
61. cess with user name and password is required to access an info service the following is displayed after the service has been called up Authent Name Enter the username supplied by the provider of the info service Save Press the display key Password Enter the password associated with this username Save Press the display key If login was successful the requested info service is displayed If login failed a message to this effect appears on the display Messages when loading requested information page 53 Please note Please remember that login data is case sensitive General instructions on entering text can be found in the handset user guide 53 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Info centre continuous Internet access from your phone Operating the info centre Depending on the type of info service requested you can perform the following operations Scrolling within an info service gt You can use m to scroll downwards within an info service and 4 to scroll up back Skipping back to the previous page gt Press the left display key Skipping back to the info centre menu gt Briefly press the end call key J You want to go offline Press and hold the end call key Ca the handset returns to idle status Selecting a hyperlink Hyperlink to further information If the page contains a hyperlink to further information this is indicated by
62. chronise with one another to ensure a smooth transition of the handsets from cell to cell handover As a base station in a multicell DECT network often has an inadequate connection to some of the other base stations you must set up a synchronisation hierarchy Detailed information about synchronisation planning can be found in Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide Cluster structure Groups of base stations that are a long way apart must be assigned to different clusters m Please note Synchronisation always refers to a cluster You can set up several clusters that are not synchronised with one another so there is no possibility of a handover between clusters To register the base stations set up clusters and define the synchronisation hierarchy please use the Web configurator on the DECT Manager This is described in Section Configuring the system on the DECT Manager gt page 58 17 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Registering base stations gt Open the Web configurator and log in page 59 gt Open the Preferences gt Network and connectors gt Base station registration page gt page 67 The window shows a list of all DECT base stations connected to the local network which have not yet been registered The base stations are identified by their MAC address and by the date and time of their initial contact
63. ck Headset connection via Bluetooth or 2 5 mm jack Bluetooth and mini USB Directory for 500 vCards Call lists for incoming outgoing and missed calls Redial list automatic ringback Talk standby time of up to 13 h 180 h Large font for call lists and directory Nine programmable keys Brilliant sound quality in handsfree mode with 4 adjustable handsfree profiles Caller pictures and screensaver analogue and digital clock Silent alert 23 ringtones individual ringtones for VIP contacts and internal calls Calendar with appointment scheduler No interruptions from anonymous calls L A A A E A A E www gigaset com pro gigasetsl610hpro 120 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Accessories Gigaset SL400 handset Genuine metal frame and keypad High quality keypad backlight 1 8 TFT colour display Bluetooth and mini USB Directory for 500 vCards Talk standby time of up to 14 hours 230 hours Large font for call lists and directory Brilliant sound quality in speaker mode 4 adjustable handsfree profiles Caller pictures slideshow and screensaver analogue and digital clock Silent alert download ring tone melodies Calendar with appointment scheduler Night mode with time controlled ringtone deactivation No interruptions from anonymous calls Room monitor C E E E E E E o o www gigaset com gigasetsl400 Gigaset S810H handset Illumin
64. ck on OK 78 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Export and import local directory Export and import local directory Transfer directory from PC to mobile device Name of directory file O O Transfer Save mobile device directory Save to PC Delete mobile device directory Delete The Web configurator has the following options for editing and coordinating the directories of the registered handsets Save the local directory to a PC Entries are stored in vCard format in a vcf file on the PC You can download these files onto every registered handset You can also copy directory entries to your PC address book Transfer contacts from a PC address book Export the contacts in vcf files vCards and transfer them to the directory on the handset using the Web configurator Delete the local directory from the handset If you have edited the directory file vcf file on the PC and would like to load this modified directory to the handset you can delete the current directory on the handset before the transfer Tip Back up the current directory on your PC before deleting it You can then reload it if the modified directory is affected by formatting errors and some or all of it cannot be loaded onto the handset Please note You can find information on vCard format vcf on the Internet e g at www en wikipedia org wiki VCard E
65. communication port 87 indication of service availability via LED22 VoIP call local area code eee e eee eee 83 VOIP PABX arsar atena os eee bcs apaa te 6 entering on DECT Manager 73 VoIP provider 0c eee eee e ee 119 CONFIGUTING cee eee eee eee ee 73 loading profile 008 73 W Wall mounting eeee eee ee 16 WAN a cssinrt cstea esd enaren a senyayaune 119 Web configurator BUTLONS i svete ane pac snaenien commen oe 62 connecting with PC 58 logging in eee eee eee eee eee 59 MENU oies aa n EE ESN E REA 63 PAaSSWOId ons ieccessw ore i gi e aR 59 selecting language 59 setup and Ulelements 60 129 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Index Web page SUPUCTUTO sen eaa enner rara or 60 Wide Area Network 2 005 119 Withholding number 35 Working area Web configurator 62 X XML format directory 89 XML server address 000008 92 Y Yellow Pages ceeceeeeceeeeee 41 Z Z lasSUN G 2 eee eee eee eee tenes 105 130 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Issued by Gigaset Communications GmbH FrankenstraBe 2a D 46395 Bocholt Gigaset Communications GmbH 2012 All rights reserved Subject to availability Rights of modification reserved
66. connection Voice data is received via one port and control data via the other The system uses additional ports for the base station connections 32 ports per DECT module based on a specified base port Default setting for the base port 5004 The RTP port range calculated for the DECT modules is displayed on the Own base station data page gt page 68 Saving settings gt Click on Set to save your settings on the page 87 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Info services You can set up various info services provided via the PABX Gigaset net or a different server The info services can be opened via the menu on the handsets gt page 52 The VoIP account s SIP ID and the handset s DECT ID are transferred when requesting info services This allows the info service server to offer individual settings for each handset Settings gt Info Services Info Services The handset can display info received from a server Choose Info Services E customised Info Service via Gigaset Net E via PBX Manager Settings for the customised RAP Info Service Server address for online services Username Password Settings for PBX Manager Server address for PBX Manager menu Username Password Cancel gt Select the server for the info services and enter the access data in the relevant fields Click on Set to save your settings on the page
67. country code will be initialized Country International Prefix Code Number Local Prefix 0 Code Number n Use Area Codes for VoIP for local calls for local and national calls No Tone Selection Tone Pattern United States of America fa Area Codes If you use VolP to make a call to the fixed line you may also have to dial the area code for local calls depending on the provider You can set your phone so that the access code is automatically predialled when any VoIP call is made in the same local area and also for national long distance calls This means that the access code is set before all phone numbers that do not start with 0 even when dialling numbers from the directory and other lists The exceptions are numbers for which a dialling rule has been defined gt Select your country The international and national prefix is then entered in the Prefix and Code Number fields You can change these settings if required gt Specify the type of calls local and national calls to which the settings are to apply Tone selection Tones e g dialling tone ring tone busy tone or call waiting tone vary from one country or region to another You can choose from various tone groups for your phone system gt From the Tone Selection list select the country or region whose ring tones are to be used for your phone gt Click on Set to save your settings on the page 83 www InternetVoipPhone co uk sales
68. croll through the entry with I Use iii to access the following options Refine Search Refine search criteria and restrict hit list page 43 New Search Start a new search Copy to Directory Copy an entry to the local directory If an entry contains several numbers they are displayed in a selection list A new entry is created for the selected number The surname is transferred to the Surname field of the local directory Calling subscribers Prerequisite A hit list is displayed gt Select the entry and press the talk key C2 If the entry only contains one phone number this is the one that is dialled A list of numbers appears if there is more than one number gt Using select a number and press the display key DE Starting a refined search You can use the search options available in the refined search first name and or street to limit the number of hits returned by a previous search Prerequisite A search result is displayed hit list with multiple entries or a message indicating too many hits Gane Press the display key Or OMIN gt Refine Search Select and press od The search criteria from the previous search are copied and entered in the corresponding fields Surname Online directory or Category Name Yellow Pages If necessary change the name business type or enter additional details City Name of the city from the previous search is shown cannot be changed Street If necessary
69. d gt Query with the PABX administrator or network provider The other party cannot hear you The handset may be muted gt Unmute the microphone on the handset The number of the caller is not displayed despite CLIP CLI being activated Calling Line Identification is not enabled gt The caller should ask the network provider to enable Calling Line Identification 99 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customer care The connection to a participant on hold is automatically terminated after a short time The session timer on the VoIP PABX is set for an insufficient time gt Check the timer setting and increase it if necessary You hear an error tone descending tone sequence when keying an input Action has failed invalid input gt Repeat the process Read the display and refer to the user guide if necessary No time is specified for a message in the call list Date time is not synchronised Set the date time on the DECT Manager or gt Activate synchronisation with a time server on the Internet via the Web configurator You cannot establish a connection to the DECT Manager with your PC s Web browser When establishing a connection check the DECT Manager s local IP address that has been entered You can check this via the Service menu on a handset page 103 If no handset is registered establish the DECT Manager s IP address when using a dy
70. d you will have to reset the device to the factory settings Further information on this can be found in the Resetting the device settings section gt page 24 Deactivating LEDs on the base stations The LEDs on the base stations can be deactivated Please note that faults in synchronisation and in the DECT network cannot then be localised immediately Starting auto configuration The Auto Configuration is used to update system settings It can be started if the manufacturer operator or supplier of the PABX provides a corresponding file and a code Provider and PABX profiles A profile contains important settings for services and functions on your telephone system A profile may be made available by a provider or the operator of the PABX You can specify on this page whether the device should check for an updated profile regularly and load it onto your system 93 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Saving and restoring settings You can save and restore the system settings via the Web page Settings gt Management gt Save amp Restore Save device settings to PC Save settings Reload device settings from PC Settings File OO O Browse Restore Once you have configured the DECT Manager and after making any changes to the configuration particularly registering or deregistering handsets you should save the latest settings in a f
71. der and the recipient when establishing a connection G 722 codec Enable or disable of G 722 codec will restart the system Connections with handsets will be cut Enable wideband via codec Yes O No G 722 One cell enables a maximum of 4 wideband calls The G 722 codec wideband connection enables high voice quality but only a maximum of four simultaneous connections per base station gt Enable the G 722 codec to permit wideband transmission for all handsets on the DECT network 84 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Enabling the G 729 codec The G 729 codec allows telephony with very low bandwidth requirements and is recommended if minimal network capacity is to be used You select the codecs for the VoIP connections in the Advanced settings for each handset page 78 You need a licence to use the G 729 codec A maximum of ten licences is available these must be activated The DECT Manager needs to connect to the Internet for this G 729 codec A connection to the internet is necessary for activating a G 729 licence Activate G 729 codec OK When using G 729 you can also save bandwidth and transmission capacity by suppressing the transmission of voice packets during pauses default No gt Activate the Yes option for Enable Annex B for codec G 729 to enable the transmission of data packets during pauses The particip
72. display option on the Handsets page to specify whether Username or Display name should be used as the handset name on the idle display gt page 75 gt Click the Start Registration button to start registering the handset The PIN is displayed in a window You must now enter that PIN on the handset to carry out the registration page 19 76 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Extended settings for handsets The page offers the following additional setting options for handsets gt Online directories and network mailboxes gt Settings for audio codecs gt Exporting or importing the local directory gt Configuring the call manager and eMail reception gt Deregistering and deleting handsets Open the window via Settings gt Handsets gt Edit gt Click on the Show Advanced Settings button Online directories and network mailboxes Online directories You can decide which directory will be opened by pressing the directory key and the INT key on your handset One online directory can be selected for an automatic name search Directory for direct access Local directory Corporate directory for INT M key Automatic look up Network Mailbox Configuration Call number or SIP name URI ME Activate network mailbox Apply changes for all SIP connections The user can call up various directories using the handset c
73. during a VolP call the signal is sent 86 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Please note Settings for the R key are only possible if TheR key has not been activated for call transfer page 86 and SIP Info has been activated page 84 Defining local communication ports listen ports for VoIP This setting only has to be changed if the port numbers are already being used by other subscribers on the LAN You can then specify other fixed port numbers for the SIP and RTP port or ranges of numbers for the SIP port Listen ports for VoIP connections Use random ports for SIP Yes O No SIP port i RTP port P5004 The following communication ports are used for VoIP telephony SIP port The communication port via which the phone receives SIP signalling data The default standard port number is set to 5060 for SIP signalling You can use values between 5060 and 6000 If several VoIP phones are operated on the same router with NAT it makes sense to use randomly selected ports The phones must then use different ports so that the router s NAT is only able to forward incoming calls and voice data to one the intended phone gt Activate Use random ports and specify a number range for SIP port from which the ports are to be chosen RTP port Two consecutive RTP ports consecutive port numbers are required for each VoIP
74. e and as a client towards the server A proxy is addressed via IP address Domain name and Port Public IP address The public IP address is the address for a network component on the Internet It is assigned by the Internet service provider Devices that act as a link from a local network to the Internet gateway router have a public and a local IP address See also IP address NAT Q Quality of Service QoS Describes the quality of service in communication networks Differentiations are made between various quality of service classes QoS influences the flow of data packets on the Internet e g by prioritising data packets reserving bandwidth and optimising data packets In VoIP networks QoS influences the voice quality If the whole infrastructure router network server etc has QoS the voice quality is better i e fewer delays less echoing less crackling R Registrar The registrar manages the current IP addresses of the Network subscriber When you register with your VoIP provider your current IP address is saved on the registrar This means you can also be reached when on the move 115 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary RFP Radio Fixed Part Base stations in a multicell DECT network RFPI Radio Fixed Part Identity ID for a base station in a multicell DECT network It includes the number RPN and an ID for the DECT Manager A handset uses it to recognise th
75. e base stations it is connected to and the DECT network to which it belongs Ringback when the call is not answered CCNR Completion of calls on no reply If a party does not reply when called a caller can arrange an automatic ringback As soon as the destination phone has completed a call and is free again the caller is called back This feature must be supported by the exchange The ringback request is automatically cancelled after about two hours depending on the network provider Ringback when the number is busy CCBS Completion of calls to busy subscriber If a caller hears the busy tone he or she can activate the ringback function As soon as the connection is free the caller is called back As soon as the caller lifts the earpiece the connection is made automatically Roaming Possibility for a subscriber with a DECT handset to accept or make calls in all cells of a DECT network ROM Read Only Memory A type of memory that can only be read Router Routes data packets within a network and between different networks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to the Internet Routing Routing is the transfer of data packets to another subscriber in your network On their way to the recipient the data packets are sent from one router to the next until they reach their destination If data packets were not forwarded in this way a network like the Internet would not be possible Routing co
76. e following illustration shows the components of the Gigaset N720 DECT IP Multicell System and the way the system is embedded in the IP telephone environment Gigaset IP PRO telephones DECT Manager Gigaset N720 DM CB f g LAN e g Gigaset DE 900 IP PRO a DECT a m base stations olP ISDN analogue Gigaset N720 IP PRO a amp roaming Gigaset Handsets Configuration via Web interface DECT Manager Gigaset N720 DM PRO Central management station for managing the DECT network One DECT Manager must be used for each installation The DECT Manager Manages up to 20 DECT base stations Manages up to 100 handsets on multicell systems Enables division into subnets Cluster formation Represents the interface to an IP PABX e g Gigaset T500 PRO T300 PRO The DECT Manager offers a Web user interface for the configuration and administration of the DECT network Getting started with the DECT Manager page 11 Configuring the DECT network using the Web user interface page 58 Gigaset N720 IP PRO DECT base stations These are the cells of the DECT telephone network Each base station can manage up to eight calls simultaneously Getting started with the base stations page 11 Configuring the base stations page 67 6 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Introduction Gigaset handsets Upto 100 handsets can be connected and 30
77. e number is copied to the directory and the redial list the dialled number not the displayed number is copied Ending a call Press the end call key 30 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Accepting a call An incoming call on a Gigaset handset is indicated in three ways by ringing by a display on the screen and by the flashing C and keys You can accept the call on the handset in the following ways gt Press the talk key to make the call via the receiver gt Press the speaker key _ _ to make the call via the loudspeaker gt To deactivate the ringtone press the RANY display key You can accept the call as long as it is displayed on the screen Press the display key ited or the end call key to reject a call Calling Line Identification When you receive a call the caller s number or name is displayed if the following prerequisites are met Your PABX provider supports CLIP CLI and CNIP CLI Calling Line Identification the caller s number is transmitted CLIP Calling Line Identification Presentation the caller s number is displayed CNIP Calling Name Identification Presentation the caller s name is displayed You have requested CLIP or CNIP from your provider The caller has requested CLI from the provider Call display Example of display Gigaset SL610H PRO handset A on Gigaset N720 DECT IP Multicell System 1 234567890 Caller s
78. e station Call General specifications 3 0 W 3 1W_ for one DECT connection 3 3W for 8 DECT connections narrowband DECT Manager and base stations Power over Ethernet Gigaset N720 DM PRO PoE IEEE 802 3af lt 3 8 W Class 1 Gigaset N720 IP PRO PoE IEEE 802 3af lt 6 4 W Class 2 LAN interface RJ45 Ethernet 10 100 Mbps Protection class IP20 Ambient conditions for operation 5 C to 45 C 20 to 75 relative humidity Protocols IPv4 SNTP DHCP DNS TCP UDP VLAN HTTP TLS SIP STUN RTP MWI SDP Base stations DECT standard DECT EN 300 175 x Standards GAP PN CAP CAT iq 1 0 Radio frequency range 1880 1900 MHz No of channels 120 channels Number of connections 8 simultaneous connections per base station G 726 G711 G 729ab codec 4 connections in wideband operation G 722 Range Up to 300 m outdoors up to 50 m indoors Codec G 711 G 722 G 726 G 729ab 10 licences Quality of Service TOS DiffServ www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary Glossary A ADSL Asymmetric Digital Subscriber Line Special form of DSL ALG Application Layer Gateway NAT control mechanism for a router Many routers with integrated NAT use ALG ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network The router s ALG s
79. e sure you also give them the user guide Remove faulty devices from use or have them repaired by our Service team as these could interfere with other wireless services Please note Not all of the functions described in this user guide are available in all countries The devices cannot be used in the event of a power failure It is also not possible to transmit emergency calls 9 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps First steps Checking the package contents a r B G gaset DECT MANAGER eeo oo Gigaset EJ One Gigaset N720 DM PRO DECT Manager or E One Gigaset N720 IP PRO base station E One CD with user guide Gigaset N720 DM PRO only This includes for example the Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide page 8 m Please note The Gigaset N720 DECT IP Multicell System devices are powered by Power over Ethernet PoE If you do not use an Ethernet switch with PoE functionality and require a power adapter to connect to the mains power supply you can order this as an accessory gt page 120 10 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps m Firmware updates Whenever there are new or improved functions for your Gigaset firmware updates are made available for you to download to your DECT Manager and your base station gt page 97 If this resul
80. e to access the DECT Manager from the PC used for configuration If you then reset the DECT Manager to a static or dynamic IP address this will also disable the VLAN tagging see Resetting the IP configuration and password page 24 You will then need to reinstate the DECT Manager s access to the local network page 64 gt Select VLAN Priority to transfer the PC data 66 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Prioritising VLANs Data packets from VLANs can be prioritised The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components You can define the priority for voice and data separately In the case of a local network with a lot of data traffic you can achieve better quality phone connections by giving a high priority to voice data Range of values and assignment of values to service classes according to IEEE 802 1p No priority Best Effort Background services e g news ticker Background Not defined General data services Excellent Effort Control services e g routing Controlled Load Video Voice data Voice Top priority for network control software Network Control NOAUA RUN OO Saving settings gt Click on Set to save your settings on the IP Configuration page Configuring and synchronising base stations The Gigaset N720 DECT IP Multicell System au
81. ece ee ee enes 75 F Settings Gone sacenbierndeo es ohndgdions 56 Factory SETTINGS 6 eee eee eee eee 24 software version eeceee 123 Firewall EEPL ELEELE TETEE REEE TESSE TET 110 updating software cccccccccce 123 Firmware seussusnsssosesessoseseso 110 voice quality c0 ceceee eee 78 downgrading seeeee sees 98 Handsets recommended 120 Updates 0 6 eee eeeee eens ee ee eee 11 ESSE ae a tnd aise csc ET 36 Updating 2 0 eeeeeeeeeeeeee eee ees 97 Headsets 3255 echdeeredaa secs paneer ns 112 Firmware update base station AAEE E coed Michie noses 99 LED display s ssseeeee seen 23 HTTP Proxy ce ccceseeeeeeeeeues 66 112 Firmware update DECT Manager HUD dee E ERE 112 LED display 0c eee e eee 22 Flat rateis itsni sce E deaca teens da eee 110 l Fragmentation of data packets 111 EEE aaae e n k 112 Full duplex cece cece eee aces 111 Info Center cc cece cece eee cence 52 Operating cece cece eee nena 54 G Info centre GTI Wwisica 2 te ATEA Ral 78 Se he eT re eT A 52 G 722 ee 36 78 Info service 6 0 6 cece eee cece eee eee 52 enabling cece eee eens 84 CONfiguring eceeeeeeeeees 88 EWA EE T S TE 78 personalised c0ceeeeeeeeeees 53 G 729 SRE HR ES a BENS RSA OE ty 8188 78 Infrastructure network 04 112 ACTIVATING cece eee cece eee eee 85 Input fields Web configurator ee els 62 Gateway
82. ection but the delay caused by coding decoding is only approx 0 125 ms a law describes the European standard and p law describes the North American Japanese equivalent G 722 Standard for a Codec G 722 is a wideband language codec with a bandwidth of 50 Hz to 7 kHz a net transmission rate of 64 kbit s per voice connection and integrated speech pause recognition and comfort noise generation silence suppression G 722 delivers very good voice quality A higher sampling rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a Codec G 726 delivers good voice quality It is inferior to the quality with codec G 711 but better than with G 729 G 729A B Standard for a Codec The voice quality is more likely to be lower with G 729A B As a result of the high level of compression the necessary bandwidth is only around 8 kbit s per voice connection but the delay is around 15 ms Gateway Connects two different Networks e g a router as an Internet gateway For phone calls from VolP to the telephone network a gateway has to be connected to the IP network and the telephone network gateway VoIP provider It forwards calls from VoIP to the telephone network as required Gateway provider See SIP provider Global IP address See IP address 111 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary
83. ed SysLog server Settings gt Management gt System log System log The system log is stored on an external syslog file server IP Address E Server port 514 Default Activate Syslog Set filter for system log New filter settings are valid for future events E System events E Fault in DECT operating system Socket layer events SIP events DECT events E mail events RAP events Events from cells E System events E Fault in DECT operating system E Socket layer events E DECT events E Media stream events gt Enter the IP Address and Server port for storing the system log on a server default setting for the server port 514 gt Activate the System log gt Select the DECT Manager and base station data to be sent to the SysLog server gt Click on Set to save your settings on the page The changes take effect with the next system event 96 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Updating firmware for the base downgrading firmware updates Regular updates to the firmware for the DECT Manager and base stations are provided by the operator or supplier on a configuration server You can download these updates onto the DECT Manager or base stations as required Settings gt Management gt Firmware Update Settings for firmware update and downgrade Current firmware version of 70 026 00 000 00 DECT Manager The firmware
84. eee 21 Operating information cece cece cece ee eee eee e eens 22 Light emitting diodes LED cece cece cece eect een cnet nen eenenes 22 Resetting the device settings 0 cece ccc e cece eee e eee e nee neeeeeenees 24 Menu tree handsets 0 cece cece cece cece e eee eves eee eenseeseeeeeees 26 Understanding the operating steps cee cece eee eee e eee ne ee eeees 27 Making calls aseene Sik s santo deuyee noble eae EEEE EE 29 Callin aca nite ow ndas tech e E E RE LET IE ENE E E EN eas 29 Ending aa a E eR a aK 30 Accepting a ca a ee OS A ied As D AA eye aie EE BES 31 Calling Line Identification 0 cece cece cece nee e ene e eee eneenees 31 Call waiting during a call 0 cece cece cece cence ene e nee n eee eeenees 33 Initiating ringback s tat vie nend ev aa endo i he eeedi ee EEEE EE AA 33 Initiating a consultation call 0 cece cece cece eee e ence cnet eens 34 Call swWapping 2 0 26 e ea cede daa ened Senate wnndad ante yasecwey t 34 Transferring a call to another subscriber 0 0c cece eee e eee cence eens 35 ANONYMOUS Calling sean noeeoe ks Sosa s weckiod oh ede eb das ees daa seca ee ANTES 35 Gigaset HDSP telephony with brilliant sound quality 008 36 Setting phone functions cece cece cece cece eee Enies 37 Activating deactivating call waiting for calls 0 cece eee eee een ee eee 37 Using call fo
85. egistration Base Station Settings Events of base stations Base Station Synchronisation Security Settings VoIP providers Mobile devices Telephony Info Services Online directories Management Cancel Navigation area Menu bar Working area Buttons Help tabs Please note The Help function includes a link to a website where you can obtain further information 60 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Menu bar The Web configurator menus are displayed as tab pages in the menu bar You will find an overview of the Web configurator menu on gt page 63 The following menus are available Settings The menu allows you to make Settings on the DECT Manager If you select the Settings menu a list of this menu s functions is displayed in the navigation area Status The menu supplies information about the configuration and status of the DECT Manager and base stations Log Off You will find the Log Off function at the top right of each Web page above the menu bar m Caution Always use the Log Off function to end the connection to the Web configurator If for example you close the Web browser without logging off beforehand access to the Web configurator may be blocked for a few minutes Navigation area The functions of the menu page 61 selected in the menu bar are listed in the navigation area If you
86. ent means that several Network subscribers can share one IP address although they can only use it alternately and not simultaneously With some routers you can specify that the IP address for the phone is never changed Display name PABX feature You can specify any name that is to be shown to the other party during a call instead of your phone number DMZ Demilitarised Zone DMZ describes a part of a network that is outside the firewall A DMZ is set up as it were between a network you want to protect e g a LAN anda non secure network e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network components remain secure behind the firewall DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to Domain names that are easier to memorise This assignment has to be managed by a local DNS server in each W LAN The local DNS server determines the IP address if necessary by enquiring about superordinate DNS servers and other local DNS servers on the Internet You can specify the IP address of the primary secondary DNS server See also DynDNS Domain name Name of one of several Web server s on the Internet e g gigaset com The domain name is assigned to the relevant IP address by DNS DSCP Differentiated Service Code Point See Quality of Service QoS DSL Digital Subscriber Line Data transfer technology that allows
87. er From top to bottom O DECT A Connection status to the base stations Power LAN Power supply status If the power supply is OK the LED VoIP indicates the LAN connection status VoIP connections status activation and registration CALL Active call display RESET Reset button page 24 Power LAN VoIP DECT CALL Description Off Off Off Off No power supply No supply voltage Flashes Off Off Off No LAN connection or waiting for every two address to be assigned by the DHCP seconds server On Off Off Off IP address assigned by DHCP VoIP service not yet available On Flashes Off Off At least one VoIP service activated every four waiting for SIP registration seconds On On Off Off All activated VoIP services successfully registered On On Flashes Off At least one base station connected every four seconds On On On Off All registered base stations connected On On On On At least one active call Flashes Flashes Off Off Firmware is being updated every two every two seconds seconds Other displays The second LED from the top Power LAN flickers when you are restoring the factory settings to indicate that the resetting process will begin as soon as you release the reset button gt page 24 All LEDs light up for one second when the device has been successfully reset to static IP addresses page 25 or to DHCP page 25 22 www InternetVoipPhone co uk sales internetvoipphone co
88. er electrical appliances Protect your Gigaset from moisture dust corrosive liquids and fumes 11 www lInternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Connecting base stations and DECT Manager To be able to make calls with your Gigaset N720 DECT IP Multicell System via VoIP the following conditions must be fulfilled The DECT Manager is installed Your DECT Manager and base station are connected to the local network page 14 At least one base station is registered page 17 At least one handset is registered to the telephone system page 18 Perform the following steps in the specified sequence first for the DECT Manager and then for all the base stations to be installed El Connect the power cable to the device and connect to the mains power supply if necessary E Connect the base to the router switch to access the local network and configure via the Web configurator H Fix the device to the planned position on the wall Please note Your Gigaset N720 DECT IP Multicell System is supplied with sufficient power via PoE Power over Ethernet if the device is connected to an Ethernet switch with PoE functionality PoE class IEEE802 3af In this case you do not need to connect the device to the mains power supply and step J can be omitted 12 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Connecting the
89. ernet 18 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Setting up VoIP connections Before you start registering the handsets please make sure that there are sufficient accounts available from your local VoIP PABX or from a VoIP provider and that you have the login data to hand You can set up accounts from a maximum of ten different providers First configure the VoIP connections gt Log in to the Web configurator page 59 gt Open the Settings gt VoIP providers page and create an entry for each provider gt page 73 Registering the handset Handset registration must be initiated in parallel on the DECT Manager a and on the handset b To do so the handset must be located in at least one cell of the DECT network i e close to a base station which is registered on the DECT Manager a On the DECT Manager gt Open the Web configurator and log in page 59 gt Open the Settings gt Handsets page 75 page and press the Add button You can decide whether you want to set up a handset with new data or transfer the data from a handset that has already been set up gt Select the VoIP provider from the list and enter the login data for the account the handset is to use to make calls gt Start registering the handset for this account The DECT Manager is now ready for registering A registration PIN is generated and displayed b On the handset gt Start
90. ertificates have either already been saved by default or you have downloaded them to the DECT Manager via the Upload button 71 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Invalid Certificates The Invalid Certificates list contains the certificates received from servers that have not passed the certificate check when establishing a connection and certificates from the Server Certificates CA Certificates lists that have become invalid e g because they have expired You can remove certificates and download new certificates to the DECT Manager and you can also accept or reject invalid certificates If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server e g when downloading your eMail messages from the POP3 server you will be prompted to open the security settings Web page The Invalid Certificates list contains the certificate used to make the connection You can display information on the certificate by highlighting it and clicking on the Details button This information includes who issued the certificate certification authority and for whom as well as its validity period You must use the information to decide whether to accept or reject the certificate If you accept the certificate depending on its type it is transferred to one of the Server Certificates CA Certif
91. erver user name and or password gt Check add to settings gt Web configurator Viewing the message header and text of an eMail Prerequisite You have opened the incoming mail list page 48 K Select an eMail entry Press the display key The subject of the eMail maximum 120 characters and the first few characters of the text are displayed Example display on the Gigaset SL610H PRO handset Invitation 1 Hi Anna 2 passed my test Back Options 1 Subject of the eMail message A maximum of 120 characters are displayed 2 Text of the eMail message abbreviated if necessary Press the end call key to return to the incoming message list Please note If the eMail contains anything other than text the message eMail can t be displayed will briefly appear 50 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages Viewing eMail sender s address Prerequisite You have opened the eMail notification to read it page 50 ats gt From Select and press fff The sender s eMail address is displayed over several lines if necessary maximum 60 lines Back Press the display key to return to the incoming message list Example display on the Gigaset SL610H PRO handset Anna Sand mailp com Options Deleting eMail messages Prerequisite You have opened the incoming eMail list gt page 48 or the header or sender s address for an eMai
92. et m Please note Depending on the device type you can register your handset on other individual base stations or on a Gigaset N720 DECT IP Multicell System up to four Information about this can be found in the user guides for the relevant handsets and base stations 20 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps How to proceed Now you have successfully set up your phone you will want to adapt it to your personal requirements Use the following guide to quickly locate the most important subjects Information on is located here Making and accepting calls gt page 29 Using the network directories P page 39 Reading eMails and using info services and network gt page 46 mailboxes Changing the display keys used for quick access to gt page 56 functions Changing settings for phone operation local area code gt page 82 external line prefix dialling plans voice quality etc Providing directories gt page 89 Providing info services gt page 88 Backing up configuration gt page 94 If you have any questions about using your phone please read the tips on troubleshooting page 99 or contact our Customer Care team page 99 21 www lInternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Operating information Operating information Light emitting diodes LED LEDs on the DECT Manag
93. ew mobile device with own data gt Specify whether you want to use the Username or Display name for the VoIP account as the name for the handsets The name you choose here will be displayed on the handsets when they are in idle status Both names are specified when registering the handset gt Specify how often the DECT Manager should check for new eMails for all handsets on which this function is activated 75 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Registering a handset Please note Each handset is assigned a VoIP account Registration in the DECT network and for the VoIP connection is started at the same time If you assign a different VoIP account to a handset that is already registered the connection already configured will be overwritten Mobile device 1 Personal Provider Data Authentication name Authentication password Username Display name Select VoIP provider Register a mobile device for Start Registration this SIP connection Show Advanced Settings gt Check that the handset you wish to register is within the wireless range of your DECT network gt Choose a configured VoIP PABX provider from the Select VoIP provider list gt Enter the access data for the VoIP account in the relevant fields These fields may vary depending on the PABX provider profile m Please note Use the Displayed name on idle
94. ey cannot hear you Possible solution El Change the port numbers of the communication ports SIP and RTP ports on your phone 1 Changing the port numbers for SIP and RTP on your VoIP phone H In some cases you must also define port forwarding for the phone s communication ports on the router gt 2 Setting port forwarding on the router 1 Changing the port numbers for SIP and RTP on your VoIP phone On your VoIP phone system define different local port numbers for the SIP and RTP ports between 1024 and 49152 These numbers must not be used by any other application or host in the LAN and Must be considerably higher or lower than the SIP and RTP port numbers that you usually use and are preset on the phone This procedure is particularly useful if additional VoIP phones are connected to the router To change the SIP and RTP port numbers on your VoIP phone system proceed as follows gt Connect your PC s browser to the Web configurator of the DECT Manager and log in gt Open the Web page Settings Telephony gt Advanced VoIP settings and change the settings for the SIP and RTP ports page 87 To help you remember the new port numbers e g for router configuration you can choose port numbers that are very similar to the standard settings e g SIP port 49060 instead of 5060 RTP port 49004 instead of 5004 gt Save the changes on your phone gt Wait for the active VoIP connections to be
95. ghted Next Call Anon gag Call Divert Call Waiting Ringback Off Back Change gt Press the display key OMEN to activate deactivate the function a 27 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Operating information Settings Next Call Anon Call Divert Call Waiting Ringback Off Back Change 28 The change is effective immediately and does not need to be confirmed gt Press the key below E 34 to skip back to the previous menu level Or gt Press and hold the end call key _ to return to idle status www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Making calls You can make calls using any handset registered to your Gigaset N720 DECT IP Multicell System Prerequisite You are located in the cell of at least one of the base stations registered to the telephone system The cells of the base stations together form the DECT wireless network of the telephone system You can initiate or answer calls on a handset across the whole wireless network and change cells during a call handover Prerequisite for handover The base stations involved must be assigned to the same cluster and must be synchronised page 67 Each handset is assigned a send and receive connection page 76 If your Gigaset N720 DECT IP Multicell System is connected to a PABX that permits the formation of groups VoIP connections can also
96. gt eMail Info Centre Start the info centre and open the list of available information services go online page 52 Additional Features gt Info Centre Net Directories Displaying the list of all network directories and providers of network directories page 39 gt BD contacts Net Directories Central Net Dir Opening a corporate directory page 40 If there is more than one the list of corporate directories is opened Public Net Dir Opening the public directory page 41 If there is more than one the list of public directories is opened If there are directories from several providers the list of providers is opened Starting a function The function is displayed in the bottom display line above the display key abbreviated if necessary To start the function you then simply need to press the button When the handset is in idle status gt Press the display key briefly The submenu opens and the function is performed 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Configuring the system on the DECT Manager Use the Web configurator to set up your Gigaset N720 DECT IP Multicell System and configure your DECT network Set up the DECT network register and synchronise the base stations Make basic settings for the VoIP connections and register and configure the handsets you wish to use in the DECT network You can
97. h A corresponding message will appear on the display if no party is found to match the search criteria You have the following options gt Press the display key IE to start a new search Or gt Press the display key EH to change the search criteria The name and city location are copied over and you can change them No hits are displayed if the list of hits is too large A message to this effect is displayed gt Press the display key int to start a refined search gt page 43 Or gt Depending on the provider you can view the list if the number of hits is displayed Press the display key MJ Search result hit list The search result is shown as a list on the display Example Online Directory 1 50 1 Doe John 2 49123456789 Parkstrasse 11 Berlin 12345 Germany View Options 1 1 50 Consecutive number total number of hits only the consecutive number is displayed if the total number of hits gt 99 2 Four lines including party s name category telephone number and address possibly abbreviated If a fixed line number is not available the mobile number if available is displayed 42 www lInternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using directories You have the following options gt You can scroll through the list with K gt Press the display key MA This displays the full details of the entry name category where applicable address telephone numbers You can s
98. he device search for the term CLIP or an alternative term such as calling line identification phone number identification caller ID etc If necessary contact the device manufacturer supplier gt Check whether your provider supports phone number display CLIP and that the function has been activated for you If necessary contact your provider 32 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Call waiting during a call If you get another call while conducting a call you will hear the call waiting tone short tone If you have calling line identification CLIP the number of the waiting caller or the corresponding directory entry is displayed The caller will hear the ringing tone You have the following options Rejecting a call Reject Press the display key The call waiting tone is turned off You remain connected to the first participant The other caller will hear the busy tone Accepting the call putting the first party on hold Accept Press the display key You are connected to the caller The first call is placed on hold gt Use R to switch between the participants call swapping gt page 34 Accept the call end the first call Press the end call key The call is signalled as an incoming call You can accept the call page 31 Please note You can deactivate call waiting while a call is in progress page 37 Initiating ringbac
99. he idle display Please note If new eMail messages have been received pressing the message key _ _ will display them in the eMail list Using the handset you can display the sender date time of receipt the subject and the message text abbreviated if necessary for each eMail in the incoming eMail list gt page 48 m Please note If you have also activated the authentication of the phone with the incoming eMail server via a secure connection in the Web configurator TLS authentication and this fails the eMail messages are not downloaded to your phone In this case pressing the flashing message key _ _ will display the message Certificate error gt Press the display key JJ to confirm the message gt The Security Settings Web page on the DECT Manager page 71 tells you why the secure connection could not be established and what you can do Opening the incoming eMail list Prerequisites You have set up an eMail account with a provider The incoming eMail server uses the POP3 protocol The name of the incoming eMail server and your personal access data account name password are stored in the DECT Manager for your handset page 81 On the handset Messaging gt eMail Or if new eMail messages have been received message keyL J flashes gt eMail The phone establishes a connection to the incoming eMail server A list of eMail messages that are stored t
100. here is displayed 48 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages New unread messages appear above old read messages The most recent entry appears at the head of the list The following details are displayed for each eMail name or eMail address of the sender one line abbreviated if necessary and date and time date and time will only display correct values if sender and recipient are located in the same time zone Example display on the Gigaset SL610H PRO handset eMail Incoming Anna Sand 10 10 10 Read 1 eMail address or name transmitted by the sender abbreviated if necessary Bold new message All eMail messages that were not on the incoming eMail server when the inbox was last opened are identified as new All other eMails are not marked regardless of whether or not they have been read 2 Date and time of receipt of eMail message If the inbox on the incoming eMail server is empty No entries will appear in the display m Please note Many eMail providers activate spam protection measures by default eMail messages classified as spam are stored in a separate folder and are therefore not shown in the incoming eMail list Some eMail providers allow you to deactivate spam protection or show spam eMails in the incoming mail list Other eMail providers may send a message to the inbox when a new spam eMail is received This is to inform you that a suspected
101. hould be deactivated if the VoIP provider offers a STUN server or an outbound proxy See also Firewall NAT Outbound proxy STUN Authentication Restriction of access to a network service by using an ID and password to log in Automatic ringback See Ringback when the number is busy B Block dialling Enter the complete phone number and correct it if necessary Then pick up the earpiece or press the talk speaker key to dial the phone number Broadband Internet access See DSL C Call Forwarding CF Automatic forwarding of a call to a different telephone number There are three kinds of call forwarding CFU Call Forwarding Unconditional CFB Call Forwarding Busy CFNR Call Forwarding No Reply Call swapping Call swapping allows you to switch between two callers or between a conference and an individual caller without allowing the waiting caller to listen to the call Call waiting CW Network provider feature A beep during a call indicates that another caller is waiting You can accept or reject the second call You can activate deactivate the feature CF Call Forwarding See Call Forwarding 107 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary Client Application that requests a service from a server Cluster Subdivision of a DECT network into groups subnets by a central management station DECT Manager All telephones in the network use the central functions of the PA
102. icates lists even if it has already expired If a server responds again with this certificate this connection is accepted immediately If you decline the certificate it is transferred to the Server Certificates list with the label Reject If a server responds again with this certificate this connection is rejected immediately Remote Management If you permit remote management you can also access the DECT Manager Web configurator from other networks Remote Management Allow access from other Yes O No networks Activating this parameter increases the risk of unauthorised access to your device settings gt Select Yes if you wish to Allow access from other networks or No if not If you allow Remote Management this increases the risk of unauthorised access to your device settings 72 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Configuring VoIP providers This page allows you to create a list of systems providing VoIP connections and other services for your phones You can enter the following Your company s VoIP PABX s Public providers from which you have requested VoIP services You can configure up to ten different VoIP PABXs or VoIP providers Settings gt VoIP providers List of VoIP providers Name Domain IPI Not configured IP2 Not configured IP3 Not configured gt Click on the Edit button next to the list e
103. ich a handset receives radio waves at a particular location 103 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Environment Environment Our environmental mission statement We Gigaset Communications GmbH bear social responsibility and are actively committed to a better world Our ideas technologies and actions serve people society and the environment The aim of our global activity is to secure sustainable life resources for humanity We are committed to a responsibility for our products that comprises their entire life cycle The environmental impact of products including their manufacture procurement distribution utilisation service and disposal are already evaluated during product and process design Further information on environmentally friendly products and processes is available on the Internet at www gigaset com Environmental management system Gigaset Communications GmbH is certified in accordance with the international standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by T V SUD Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by T V Sud Management Service GmbH Disposal Batteries should not be disposed of in general household waste Observe the local waste disposal regulations details of which can be obtained from your local authority All electrical and electronic products should be disposed of separately from
104. ider You can change the entries for a provider by clicking on the Edit button 89 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Settings for an additional provider Provider name Server address Authentication name Authentication password Type Activate White Pages a Yellow Pages a Delete settings Cancel gt Enter the provider s details and a name for the provider and the directories You can choose between the White and Yellow Pages gt Click on Set to save your settings on the page The online directories page is displayed again The new provider has now been entered in the list Activate this provider gt Click on Set to save your settings on this page 90 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Corporate directories You can make online corporate directories for the registered handsets available ona server in LDAP or XML format Settings gt Online directories Corporate directories Directory via Lightweight Directory Access Protocol LDAP Directory name Server address Server port Base Distinguished Name Username Password Enable phone book Directory via XML protocol Directory name Server address Username Password Enable phone book Enable a private online directory Directory via Lightweight Directory Access P
105. igaset E49H 008 Handset software version You can find out which software version is loaded on your handset as follows E Open the menu and enter the key sequence 06 The third line of the display contains a 10 digit number Example for a Gigaset SL610H PRO 8105301000 Line Device Software Release Build 3 81 053 01 000 software version 053 01 Updating software Unless you are using the C610H handset you can update the software yourself To do this you will need A USB data cable Use this to connect the Mini USB connection on your phone to your PC The Gigaset Quick Sync program You can obtain this free of charge on the Internet by visiting the Downloads page for your handset at www gigaset com You will find a detailed description of the software update process in the user guide for your handset Compatibility with other handsets The following functions are available on other GAP compatible handsets Registering on the Gigaset N720 DECT IP Multicell System page 18 Assigning a line pressing the talk key Releasing a line ending the call Initiating a call by Entering a number pressing the talk key or Pressing the talk key entering the number page 29 Accepting acall page 31 Sending DTMF signals page 84 Transferring calls using the R key page 85 Further information relating to the functions of the handsets in connection with the Gigaset base stations c
106. ile on the PC so that the current system can be restored quickly if problems occur The file is stored with the suffix cfg default Gigaset yyyy mm dd cfg If you change the settings accidentally or you need to reset the DECT Manager due to a fault you can reload the saved settings from the file on your PC to your phone These settings can be restored via the reset button on the device page 24 or by restoring the firmware s default settings page 98 The cfg file contains all system data with the following exceptions Handsets DECT registration data Handsets call lists 94 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Rebooting the system Your Gigaset N720 DECT IP Multicell System can be set to automatically reboot regularly at a convenient time if required as a result of a system check This does not normally cause the system to become unstable but if an unforeseeable system error should occur you can reboot the system manually Settings gt Management gt Reboot m Caution Only perform this function if the following message is displayed Reboot and system synchronisation are recommended No calls can be made while the phone system is rebooting Rebooting can take up to a few minutes System Check and Exception Reset Reboot and system synchronisation are not neccessary at this time A reboot can take up to 10 min Du
107. imultaneously so that the transmission no longer takes place smoothly Settings for codecs Selected codecs Available codecs lt Add Remove gt Up Apply codec changes for all mobile devices Both parties involved in a phone connection caller sender and recipient must use the same voice codec The voice codec is negotiated between the sender and the recipient when establishing a connection You can select the voice codecs to be used for this VolP account and specify the order in which the codecs are to be suggested when a VolP connection is established gt Select the required codecs and define the sequence in which they should be used The following voice codecs are supported G 722 Outstanding voice quality The G 722 wideband voice codec works at the same bit rate as G 711 64 kbit s per voice connection but at a higher sampling rate 16 kHz G 711 a law G 711 p law Excellent voice quality comparable with ISDN The required bandwidth is 64 kbit s per voice connection G 726 Good voice quality inferior to G 711 but better than G 729 Your phone supports G 726 with a transmission rate of 32 kbit s per voice connection G 729A Average voice quality The necessary bandwidth is less than or equal to 8 kbit s per voice connection You need a licence to use the G 729 codec You can activate this on the Advanced VolP settings page gt page 84 gt If these settings are to apply to all configured handsets cli
108. in gt gt Press the reset button again for four seconds Release it again The reset is carried out The IP configuration is set as follows Parameter Value for the reset IP address type Obtained automatically Password for access to the Web configurator admin VLAN Tagging off 25 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Operating information Menu tree handsets You use the functions of your Gigaset N720 DECT IP Multicell System via a registered handset The functions of the telephone system are added to the handset menu as shown below Handset specific functions e g local directory or organiser are not described here Information about this will be found in the relevant handset user guide The availability of functions or their designations may differ on individual handsets On some Gigaset handsets you can choose between Simplified standard mode and Complete expert mode menu views Menu options that are only available in expert mode are marked with the icon To open the main menu press C when the handset is in idle status Select Services Next Call Anon gt page 35 Call Divert gt page 37 Call Waiting gt page 37 Do Not Disturb gt page 38 Only functions supported by the Ringback Off page 33 PABX are available Depending on the PABX additional services may be offered Info Centre List of available
109. is normally set as follows Press briefly to open the local directory Press and hold to open the selection of available online directories This assignment can be changed for each handset via the Web configurator on the DECT Manager page 77 The action Press directory key briefly can be assigned to a specific online directory In this case open the local directory by pressing and holding the directory key The description below assumes the default assignment Opening the corporate directory using the INT key The INT key 4 press left on control key on the handsets opens a corporate directory provided that this is set up via the Web configurator and can be accessed by the DECT Manager The directory to be opened can be set for each handset on the DECT Manager gt page 77 Opening directories via the menu You can access all available directories via the handset s menu gt WH Contacts gt Directory Local directory gt WH Contacts gt Net Directories List of all online directories set up on the DECT Manager The directories are displayed with the names specified in the Web configurator Please note If handsets are connected to a Gigaset N720 DECT IP Multicell System it is not possible to transfer entries from the local directory to another handset The administrator can use the Web configurator on the DECT Manager to transfer a handset s local directory to a PC and to load the directory to other handse
110. ixed IP address does not change STUN Simple Transversal of UDP over NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the VolP telephone data packets with the public address of the secure private network To control data transfer a STUN server is also required on the Internet STUN cannot be implemented with symmetric NATs See also ALG Firewall NAT Outbound proxy Subnet Segment of a Network Subnet mask IP addresses consist of a fixed line number and a variable subscriber number The network number is identical for all Network subscribers The size of the network number part is determined in the subnet mask In the subnet mask 255 255 255 0 for example the first three parts of the IP address are the network number and the last part is the subscriber number Symmetric NAT Asymmetric NAT assigns different external IP addresses and port numbers to the same internal IP addresses and port numbers depending on the external target address T TCP Transmission Control Protocol Transport protocol Session based transmission protocol it sets up monitors and terminates a connection between sender and recipient for transporting data 117 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary TLS Transport Layer Security Protocol for encrypting data transmissions on the Internet TLS is a superordinate Transport protocol Transmissi
111. k If the number you have called is engaged you can arrange a ringback if your PABX provider supports this function CEA Press the display key to arrange for a ringback Ringback is initiated as soon as the line is free again Switching off ringback If you decide you do not want a ringback you can switch the function off again gt Select Services gt Ringback Off 33 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Initiating a consultation call You are talking to one participant and can call a second participant at the same time for consultation You are conducting a call CR Press the Recall key This is only possible if the Recall key is enabled for call transfer gt page 85 Or Press the display key The previous call is placed on hold The participant hears an announcement or on hold music if this is set up on the VoIP PABX mi Enter the second participant s telephone number e phone number is dialled You are connected to the second participant If the participant does not answer select the display key B to return to the first participant m Please note You can also select the second participant s phone number from a directory the redial list or a call list on the handset Ending a consultation call ON gt End active call You are reconnected to the first call participant You can also end a consultation call by pressing the end call key _
112. l is displayed gt page 50 ais gt Delete Select and press JA Yes Press the display key to confirm the security prompt The eMail is deleted from the incoming eMail server 51 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Info centre continuous Internet access from your phone Info centre continuous Internet access from your phone You can use your phone to request info services provided specifically for the phone The services available are set via the Web configurator on the DECT Manager page 88 Info services can be Online content from the Internet Information provided about the PABX Please note You can launch the info centre and display info services with any registered Gigaset SL610H PRO C610H SL400H S810H and E49H handset With some of these handsets you can launch the info centre directly from the main menu For others e g Gigaset C610H you will find the info centre in the submenu Kr Additional Features Starting the info centre selecting info services You can select info services applications apps made available by the server Examples On the Gigaset SL610H PRO S810H and SL400H handsets gt Info Centre On the Gigaset C610H handset gt X Additional Features gt Info Centre Your info centre menu i e a list of available info services is displayed You can navigate between the info services m Select the info service and
113. ls or use other services provided by the phone system checking eMail accessing the call list online directories info service 1 Handset is not registered on the phone system gt Register the handset gt page 18 2 Handset is outside the range of the wireless network gt Reduce the distance from the handset to a base station belonging to the wireless network 3 The firmware is currently being updated gt Please wait until the update is complete 4 Base station is without power gt Check the power supply to the base stations and the DECT Manager gt page 13 gt If the base is powered by PoE check the switch s power supply 5 No resources available from the nearest base station all connections are busy gt Short term solution Move to a different location to check whether connections are available at another base station gt Long term solution Check the plan of the base stations and set up an additional base station at the location with poor wireless coverage 6 Base stations not synchronised or incorrect synchronisation settings used Synchronise the base stations gt Check that there is a base station assigned synchronisation level 1 in the cluster gt Check that each base station can access its superordinate base station wirelessly gt page 70 If this is not the case set up additional clusters as required Some of the network services do not work as specified Features are not activate
114. namic IP address via the DHCP server You can find the DECT Manager s MAC address on the rear of the housing If necessary contact the network administrator for your local network gt Check the connections between the PC and the DECT Manager Transmit a ping command to your base e g from your PC ping lt DECT Manager s local IP address gt gt You have tried to reach the phone via a secure http https Try again with http Exclusion of liability Some displays may contain pixels picture elements which remain activated or deactivated As a pixel is made up of three sub pixels red green blue it is possible that pixel colours may vary This is completely normal and does not indicate a fault 100 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customer care Information on operating Gigaset VoIP telephones with routers with Network Address Translation NAT Generally speaking no special telephone or router configuration is required when operating a Gigaset VoIP phone with NAT router The configuration settings described in this section are only necessary if you encounter one of the following problems Typical problems caused by NAT No incoming calls are possible via VoIP Calls to your VoIP phone number are not put through Outgoing calls via VoIP are not connected A connection is established with the other party but you cannot hear them and or th
115. ndset eeeeeeee 56 Date and time eee sie diiat ntede aw 4004 det odedtaladaeess gaan SiS 56 Quickly accessing functions 6 cece cece cece teen ene ene eeeeeneeeees 56 Configuring the system on the DECT Manager 0e0e 58 Using the Web configurator cc cece eee e cece eee eee e nen ene ee eens 58 Web configurator Menu 6 eee e cece eee een eee teen eee eeeeneees 63 Connecting the DECT Manager to the local network LAN router 64 Configuring and synchronising base stations cece eee cece neces 67 Security settings urs eenen Ese ooh Woe aoe weed sane eae ees dob te Wee ees 71 Configuring VoIP providers 6 cece cece cece e nee ene e nee e een eneeneee 73 Eonfiguring handsets oxic ese ae anos oes dedien ened coe Meh ee ES 75 Additional settings for making a call 0 cece cece eee e eee eee e ences 82 INfO SERVICES 3 sarees aks YA Haale Bred EE SOM LAEGER eGR EST SS 88 Online directories iieis at E ey en needs oleh hs Reka wie edb Stade ede dae oes 89 Device management 1 cece cece cee ence renee eee n een ee eeeeeee 92 DECT Manager and base station status cece eee e eee teen eee rsen 98 CUSTOMER Care ade aeie dows hie Moke eee d Pde deere ened Feeds vale eed 99 Questions and answers eee cece cence eee nee eee eee n eee eneenees 99 Information on operating Gigaset VoIP telephones with routers with Network Address Transla
116. ne number for which you want to block calls in New Rule gt Entering information in the Comment field makes it easier to distinguish between different blocked phone numbers gt Click on Add to create the new rule gt To enable a rule select the Blocked checkbox gt Click on the Delete button to remove a plan from the list Access code Access Code The access code is automatically prefixed to the numbers before dialling Code Sy is added to numbers None Depending on your PABX settings you may need to insert an access code before the phone number for calls outside the area covered by your VoIP PABX external line prefix e g 0 gt Save an access code and specify when the phone numbers should be automatically prefixed with the digits You can choose between All Never and from Call Lists only when dialling from the call list or an answering machine list gt Click on Set to save your settings on the page 82 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Activating the area code for local calls using VoIP On this page you provide details about the location of your phone These are used to determine the international and local area dialling codes as well as country specific tones e g dialling tone or ring tone Settings gt Management gt Local settings Area Codes With the selection of the country the international
117. netVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Setting phone functions Setting phone functions Activating deactivating call waiting for calls If the function is activated during a call you will hear a call waiting tone to signal that another caller is trying to get through page 33 When call waiting is deactivated the caller will hear the busy tone if you are already making a call Activating deactivating call waiting gt Select Services K Press the control key to select Call Waiting OHD Press the display key to activate deactivate the function MW on Using call forwarding CF When forwarding a call the call is diverted to another connection You can use call forwarding as a Gigaset N720 DECT IP Multicell System function or as a service offered by the VoIP PABX provider gt Select Services gt Call Divert gt You can enter data as follows Status Select On Off to activate deactivate Call Divert Phone Number Enter the number to which the call is to be diverted You can enter a fixed line VoIP or mobile number When Select All Calls When Busy No Answer All Calls Calls are diverted immediately i e no more calls are signalled on your phone No Answer Calls are diverted if no one accepts the call within several rings When Busy Calls are diverted when your line is busy If the service is provided via the DECT Manager OK Press the display key to activate the call forwardi
118. network mailbox entry and press J4 You are connected directly to the network mailbox and can hear its announcement Messages can generally be played back using your handset keypad digit codes Listen to the announcement Please note The network mailbox is automatically called via the corresponding connection An automatic area code specific to your phone is not prefixed Network mailbox messages can generally be played back using your phone s keypad digit codes For VoIP you need to define how the digit codes should be converted to DTMF signals and transmitted page 84 47 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages eMail notifications You can receive eMail messages on your handset if the name of the incoming eMail server and your personal access data account name password have been stored on the DECT Manager using the Web configurator and you have specified that you want to be notified when a new eMail arrives page 81 Prerequisite The telephone system connects to the incoming eMail servers regularly and checks for new messages This connection is made every 15 minutes by default although the administrator can change this default setting page 75 Your handset display will show when a new eMail message has been received On the Gigaset SL610 PRO for example an advisory tone sounds the message key flashes and the M4 symbol is displayed in t
119. ng devices on the wall Gigaset N720 IP PRO base stations and Gigaset N720 DM PRO DECT Manager are intended for wall mounting a 50 mm H max 8 mm T EEE max 3mm max 4 mm 2x e 80mm You can fix the device to the wall with two or four screws gt Drill holes with the following spacing Horizontal 50 mm vertical 80 mm gt Affix wall plugs and secure the screws Let the screws protrude by approx four mm gt Hang the device on the screws 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Preparing to use the telephone system To start using your Gigaset N720 DECT IP Multicell System you must now perform the following steps Register base stations to the telephone system and synchronise them Register handsets to the telephone system configure and assign VoIP accounts Registering base stations to the DECT Manager Before starting to register the base stations please ensure that you have the installation plans available which you created during the planning phase of your DECT network You need the MAC address of the installed base stations and the following planning data Name location You can select any name for the base station This should contain its location to enable the relevant Gigaset N720 IP PRO to be found quickly for maintenance purposes Synchronisation level Base stations that combine to form a DECT wireless network must syn
120. ng function If you are using the service offered by the VoIP PABX or a provider Send Press the display key m Please note Any call for the handset that has been diverted is entered in the call lists Ifa call is forwarded to a participant who is not available e g because their handset is switched off the call is rejected after a short time 37 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Setting phone functions Do not disturb You can activate the Do Not Disturb DND function if you do not want to receive any calls and you do not want the phone to ring if your PABX provider supports this function You can still make calls when this function is activated gt Select Services Do Not Disturb Status Select On Off to activate deactivate this function gt Press the display key RENI 38 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using directories Using directories The options are The local directory for your handset see handset user guide Public online and classified directories page 41 Online directories provided by a PABX e g a corporate directory and or a private directory gt page 40 The directories available are defined by the Web configurator of the DECT Manager gt page 89 Opening directories using the directory key The directory key R press down on the control key for the handset
121. ng number 04 43 Opening reens ae bias 41 public sre Arrone re anre EnA 89 searching for entry 66 41 Opening incoming message list eMail 48 Opening the incoming eMail list 48 Options Web configurator 62 Outbound proxy eee eee eee 114 P PABX VolP is irers sssi rassnerrorieciess 7 Package contents 0eee 10 Pagi ea aai ae ee 114 Password eessssnnsseneusersnnss ee 59 changing ce cece cece eens 93 resetting enee ei ware Rees 24 PC address book entries transferring to directory 79 Personal Identification Number 114 Phone number displaying number called COLP 30 Phone number display notes 32 PIN Ga ssiereeesielninare suase Seveceieue Rater hnndae 114 PoE Power over Ethernet 12 POPC ions seca ctesiese eaa EnD 115 Port forwarding eeeeeeee 115 Port number cece eee ee eee 115 128 Power adapter cccce eee eeenees 9 CONNECTING 6 eee eee eee eee eee 13 item number 0e eee eee 120 Safely ia ai aes eri er ot ERA 9 Power consumption 106 Prepare dialling 008 115 Priority of voice data 44 67 Private IP address 2000 115 Protocol cesit eeen EE 115 PROX Ys diene E a E E EE NE 115 Proxy S rver cee cece eee eee eens 115 Public IP address 2 0000 115 Q
122. nge of telephone system functions for your handset Prerequisite The handset used supports the individual assignment of display keys in idle status gt Press and hold the left or right the display key The list of possible key assignments is opened gt Select a function and press ff 56 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 System settings and settings on the handset The following basic functions can also be selected in addition to the functions provided by the handset for assigning display keys eMail Opens the eMail submenu for receiving and reading eMail notifications gt page 48 gt X Messaging gt eMail More Functions Select and press e you can then also select from the following additional functions Call Lists Assign the call lists menu to a key D gt l Call Lists Withhold Number Restrict Calling Line Identification for the next call gt page 35 Call Divert Assign the menu for setting and activating deactivating call forwarding to a key page 37 gt Select Services Call Divert PBX Control Access to PABX services gt Select Services PBX Control This function is only available if your Gigaset N720 DECT IP Multicell System PRO is connected to a Gigaset T500 PRO or T300 PRO PABX and services are provided via a RAP server gt page 88 eMail Opening the eMail submenu for receiving and reading eMail notifications page 48 gt X Messaging
123. nglish or www de wikipedia org wiki VCard German You can set the display language at the bottom left hand side in the navigation area of the Web page If you want to copy a directory vcf file stored on the PC and containing several entries to the Microsoft Outlook address book please note that Microsoft Outlook only ever copies the first directory entry from the vcf file to its address book 79 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory If an entry already exists for a name it will either be supplemented or a new entry for the name will be created The process will not overwrite or delete any phone numbers Please note Depending on your device type up to three entries with the same name are created in the directory for each vCard one entry per entered number Directory file content vcf file The following data if available is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory Name First name Number Number office Number mobile eMail address Birthday YYYY MM DD and time of the reminder call HH MM separated by a T example 2011 12 24T11 00 LAE A E E E E g Other information that a vCard may contain is
124. nnects the individual networks to this global system A router is a part of this system it transfers data packets both within a local network and from one network to the next Data is transferred from one network to another on the basis of acommon protocol RPN Radio Fixed Part Number Number for the base station in a multicell DECT network RTP Real Time Transport Protocol Global standard for transferring audio and video data Often used in conjunction with UDP In this case RTP packets are embedded in UDP packets RTP port Local Port that is used to send and receive voice data packets for VoIP 116 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary S Server Provides a service to other Network subscribers Clients The term can indicate a computer PC or an application A server is addressed via IP address Domain name and Port SIP Session Initiation Protocol Signalling protocol independent of voice communication Used for establishing and ending a call It is also possible to define parameters for voice transmission SIP address See URI SIP port Local SIP port Local Port that is used to send and receive SIP signalling data for VolP SIP provider See VolP provider SIP proxy server IP address of your VolP provider s gateway server Static IP address A fixed IP address is assigned to a network component manually during network configuration Unlike the Dynamic IP address a f
125. ntry for the VoIP connection A page opens for you to establish a new connection or change the data for an existing connection You enter the details for a PABX manually When configuring a VoIP provider you can use a wizard to select a provider profile Wizard for selecting provider profiles Gigaset offers a range of provider profiles that you can use for configuration The Gigaset N720 DM PRO searches for a provisioning file on the network and downloads a provider s configuration data and default settings from this file You will use this data later to assign VoIP accounts to the handsets page 76 VoIP Provider 2 Profile Download Provider S Profile Version Select VoIP Provider gt Click on Select VoIP provider to load a new VolP profile This launches a wizard to guide you through the process Select the country first and then the required provider from the list The data for the selected profile is then loaded and displayed in the window If necessary you can modify the general provider data in the General data for your service provider and Network data for your service provider sections 73 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Entering provider data Enter data manually here for a VoIP PABX or a provider for which there is no existing profile You can obtain the data from the PABX administrator or your VoIP provider gt
126. number or name via CLIP If no number is transmitted External is displayed If the caller s number is in the handset s directory the caller s name will be shown If an image has been stored this will also be displayed 31 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Making calls Display with CNIP If you have CNIP the CNIP information registered with your provider for the caller s number will be displayed e g the name and if applicable the location A Doe Joh n CNIP text e g Berlin name and location Display with CNIP and CLIP If CLIP and CNIP are activated the A respective details are displayed one below the other If the number of the caller is stored in 1234567890 CLIP information your directory the CLIP display is replaced by the corresponding directory entry Doe John CNIP text Berlin Notes on phone number display CLIP By default the number of the caller is shown on the handset of your Gigaset telephone You do not have to make any other settings on your Gigaset telephone However if the caller s number is not displayed this can be due to the following You have not requested CLIP from your provider The PABX connected to the Gigaset N720 DECT IP Multicell System is not forwarding all the information gt Check the CLIP phone number display settings of your PABX and activate this function if necessary In the user manual for t
127. on Feature provided by a VoIP ISDN connection for outgoing calls COLP displays the phone number accepting the call on the calling party s display unit The number of the party accepting the call is different to the dialled number e g if the call is diverted or transferred The called party can use COLR Connected Line Identification Restriction to prevent the number from appearing on the calling party s display Consultation call You are on a call With a consultation call you interrupt the conversation briefly to establish a second connection to another participant If you end the connection to this participant immediately then this was a consultation call If you switch between the first and second participant it is called Call swapping cw Call Waiting See Call waiting 108 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary D DECT Digital Enhanced Cordless Telecommunications Global standard for wireless connection of mobile end devices handsets to telephone base stations DHCP Dynamic Host Configuration Protocol Internet protocol that handles the automatic assignment of IP addresses to Network subscriber The protocol is made available in the network by a server A DHCP server can for example be a router The phone contains a DHCP client A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block The dynamic assignm
128. on Number Protects against unauthorised use When the PIN is activated a number combination has to be entered to access a protected area You can protect your base configuration data with a system PIN 4 digit number combination 114 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary Port Data is exchanged between two applications in a Network via a port Port forwarding The Internet gateway e g your router forwards data packets from the Internet that are directed to a certain Port to the port concerned This allows servers in the LAN to offer services on the Internet without you needing a public IP address Port number Indicates a specific application of a Network subscriber Depending on the setting in the LAN the port number is permanently assigned or it is assigned with each access The combination of IP address Port number uniquely identifies the recipient or sender of a data packet within a network Prepare dialling See Block dialling Private IP address See Public IP address Protocol Describes the agreements for communicating within a Network It contains rules for opening administering and closing a connection about data formats time frames and possible error handling Proxy proxy server Computer program that controls the exchange of data between Client and Server in computer networks If the phone sends a query to the VoIP server the proxy acts as a server towards the phon
129. on rate Speed at which data is transmitted in the WAN or LAN The transmission rate is measured in data units per unit of time Mbit s Transport protocol Controls data transport between two communication partners applications See also UDP TCP TLS U UDP User Datagram Protocol Transport protocol Unlike TCP UDP is a non session based protocol UDP does not establish a fixed connection The data packets datagrams are sent as a broadcast The recipient is solely responsible for making sure the data is received The sender is not notified about whether it is received or not URI Uniform Resource Identifier Character string for identifying resources e g eMail recipient http gigaset com files On the Internet URIs are used as a uniform identification for resources URIs are also described as SIP addresses URIs can be entered in the phone as a number By dialling a URI you can call an Internet subscriber with VoIP equipment URL Universal Resource Locator Globally unique address of a domain on the Internet A URL is a subtype of the URI URLs identify a resource by its location on the Internet For historical reasons the term is often used as a synonym for URI User ID See User name User name Name number combination for access e g to your VoIP account or your private address directory on the Internet V Voice codec See Codec VoIP Voice over Internet Protocol Telephone calls are no longer placed
130. ontrol key gt Choose which directory is called up with the directory key bottom of the control key You can select the local directory or one of the online directories from the list Depending on this choice the user can press and hold the directory key to open either the list of online directories or the local directory gt Choose from the list which corporate directory is opened with the INT key left on the control key gt Select an online directory from the list for Automatic look up or deactivate this option When there is an incoming call the caller s name is read from this directory and shown in the display the availability of this function depends on the online directory provider Set which online directories are to be made available on the Online directories page gt page 89 77 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Network Mailbox Configuration gt Enter the Call number or SIP name URI for the network mailbox and activate the network mailbox gt If these settings are to apply to all configured handsets click on OK Settings for codecs The voice quality of VoIP calls is determined by the Codec used for the transmission To increase the quality more data must be transmitted Depending on the bandwidth of the DSL connection this can then lead to problems with the volume of data especially if several VoIP calls are made s
131. ort forwarding the DHCP settings of the router must ensure that the phone is always assigned the same local IP address i e the DHCP does not change the IP address assigned to the phone during operation Alternatively you can assign a fixed static ID address to the phone However you must ensure that this IP address is not within the address range reserved for DHCP and is not assigned to any other LAN subscriber www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customer care Checking service information If you contact Customer Care you may need the base s service information Prerequisite You have assigned a line try to establish a call make a call Please note You may need to wait a few seconds before siting appears on the display aie gt Service Info Confirm selection with Bg You can select the following information functions with 1 2 3 4 5 6 7 RFP Scan Serial number of the DECT Manager PARI Serial number of the handset IPUI No information stored only displayed DECT Manager variant digits 1 and 2 Version of the DECT Manager firmware digits 3 to 5 Revision of the DECT Manager firmware digits 6 and 7 No information stored only displayed DECT Manager s device item number DECT Manager s IP address This function can be used during or after installation and enables you to identify the DECT base stations Gigaset N720 IP PRO from wh
132. page 94 DECT Manager and base station status The Status tab displays the following information about the telephone system Status gt Device IP and MAC address of the DECT Manager Device Name in the Network Operating days since the system was started Version of the firmware currently loaded for the DECT Manager Version of the firmware available for the DECT Manager Preferred firmware version for the base stations List of base stations with names firmware version currently loaded time in days and download status for DECT modules 1 and 2 respectively Registered base stations and clusters Current date and time and the time of the last synchronisation with the time server if time server synchronisation is enabled page 92 LA E E ee O a 98 www lInternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customer care Customer care Questions For rapid assistance refer to this user guide or visit www gigaset com pro The trade outlet where you bought your PABX will be happy to help with further questions relating to your Gigaset Professional PABX Questions and answers If you have any questions when using your phone please contact us at http wiki gigaset com The table below contains a list of common problems and possible solutions The display is blank Handset is switched off or battery is flat gt Place the handset in the charger You cannot make cal
133. plays using the Web configurator on the DECT Manager page 93 23 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Operating information Resetting the device settings The devices have a reset button that you can use to restore the default device settings This button is below the LEDs on the front of the device 0e e8e8 Reset button Resetting the device to factory settings Caution This function resets all the settings you have made The procedure deletes the saved data from the base stations and handsets The base station s assignment to the DECT Manager is cancelled This operation is available on the DECT Manager and on the base stations gt Disconnect the power supply gt Press and hold the reset button gt Reconnect the device to the mains power supply while the reset button is depressed gt Release the reset button again when the second LED from the top Power LAN starts flickering The device is reset to the factory settings Please note If the device is powered via PoE you must remove the LAN cable to interrupt the power supply Resetting the IP configuration and password The two procedures described below reset the DECT Manager s IP configuration settings and the password for registering on the DECT Manager You will need to use this function if you can no longer access the system e g because you have forgotten the password for the
134. press IJA To access certain info services personalised services you have to log in with a user name and password In this case enter your access data as described in the Login for personalised info services section on page 53 52 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Info centre continuous Internet access from your phone Messages when loading requested information The information is loaded from the Internet Wait a few seconds until the information is displayed The display shows Please wait If the information for an info service cannot be displayed one of the following messages appears Requested page can t be reached Possible causes of this are Time limit exceeded timeout when loading the information The Internet server for the info services cannot be accessed gt Check your Internet connection and repeat the request at a later date Coding error on requested page The content of the requested info service is coded in a format that the handset cannot display Can t display requested page General error when loading the info service Login failed Login has failed Possible causes of this are You have not entered your login data correctly gt Reselect the info service and repeat the login process Please remember that data is case sensitive You are not entitled to access this info service Login for personalised info services If a special login pro
135. r each handset using the Web configurator on the DECT Manager and can also only be activated or deactivated there page 77 Displaying new messages in the handset s idle display If a new message is present on the network mailbox assigned to the handset the QO icon and the number of new messages are shown on the idle display The message key flashes 46 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages Playing back a message Calling the network mailbox via fast access Press and hold You are connected straight to the network mailbox Cg If necessary press the speaker key You will hear the network mailbox announcement Calling the network mailbox via the menu gt EA Voice Mail gt Play Messages You are connected straight to the network mailbox Calling the network mailbox using the message key Under the message key _ _ you will find a list of the different types of message e g missed calls eMail or network mailbox The following is displayed Gigaset SL610H PRO as an example If there are new messages in the network mailbox the list entry is shown in bold The number of new messages is shown in brackets following the list entry Messages amp Calls If there are no new messages no number is shown after the list entry for the network mailbox The number of messages stored in the network mailbox is not displayed Press the message key m Select the
136. re registered To do so switch to the Web page Settings gt VoIP providers to see the Status of your VoIP connections gt Check to see whether the problem persists If it does perform step 2 101 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customer care 2 Setting port forwarding on the router To ensure that your specified SIP and RTP port numbers are used on the WAN interface with the public IP address you must define port forwarding rules for the SIP and RTP ports on the router To define port forwarding on the router proceed as follows The terms used below may vary from router to router To release a port you must enter the following details example Protocol Public port Local port Local host IP UDP 49060 49060 192 168 2 10 for SIP UDP 49004 49004 192 168 2 10 for RTP Protocol Enter UDP as the protocol to be used Public port Port number port number range on the WAN interface Local port The SIP and RTP port numbers set on the phone You can set an RTP base port for the Gigaset N720 DECT IP Multicell System base stations from which the system automatically determines the ports required 32 per DECT module page 87 You must then also define corresponding port forwarding for this range Local host IP Local IP address of your phone in the LAN The phone s current IP address is displayed on the router To enable the router to perform this p
137. ring this time calls are not possible Reboot system OK Reboot and synchronisation daily optional The system check determines if a reset is necessary The check takes place on the selected days at the given time minimum once per week If calls are being made the required reboot is delayed for up to 120 min System check every Monday Tuesday Wednesday Thursday Friday Saturday Sunday Start time for system check 01 fim 30 G Reboot Immediate reboot gt Click on OK next to Reboot system The reboot begins immediately All existing connections are terminated Regular system check The system regularly checks whether a reboot is necessary If it determines that a reboot is required this operation is performed If a phone call is in progress the reboot will be postponed by up to two hours The check will be performed at the specified time on the selected days at least once per week gt Select a day or Daily and enter a time for the check The default setting controlled by a random generator is between 12 30 a m and 3 30 a m on a Sunday gt Click on Set to save your settings on the page 95 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager System log SysLog The system report SysLog gathers information about selected processes performed by the DECT Manager and base stations during operation and sends this to the configur
138. rotocol LDAP If your corporate network provides a directory via an LDAP server set up the function on this page You will need information about the configuration of the LDAP server to do this gt Enter a name in the Directory name field This is the name under which the directory will be displayed on the handsets 91 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager gt Enter all the data for your LDAP server Server address IP address for the LDAP server in your network Server port Port number that is used to provide the LDAP service The default setting is 389 Base Distinguished Entry at which the directory display search is to begin Name Username Access ID for the LDAP server Password Password for the access ID to the LDAP server Directory via XML protocol If a corporate directory is provided via an XML server you will need the access data to set it up gt Enter a name in the Directory name field This is the name under which the directory will be displayed on the handsets gt Enter the XML server details Server address IP address for the directory Username Access ID for the directory Password Password for the access ID to the directory Enable a private online directory gt Ifa private directory is available on the server in XML format activate it and enter a name for the directory The private directory must be provided via the
139. rwarding CF ce cee cece nent e cence eect e ee eenen eens 37 Do notdisturbesiis cies ici eani i Siew etaldet wig ooee eva TE aerate ress 38 Using directories ses eis sic cass ccd sics sineiwins ENEN uae eel aies 39 Using corporate directories 00 0 0 2 cece cece eee cence eee n een ene teenies 40 Using online directories 0 cece cece cece cence eee e teen ene eeenees 41 Using the call lists 5 scsi cerien ere E A EEA a 44 Viewingientries Teoses WE e ee n AAA A E E A wa eas 44 Dialling a number from a list 0 cece cee cece eee eee n ene ne teenies 45 Copying an entry from the call list to the local directory 0000eee 45 Deleting an entryMist 54 06644 pose aes cen Mame e aba eos Nea ee Sette a EE 45 4 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Table of Contents Displaying MessageS cece cece cece ee cece eee eee e eee eeeeees 46 Using the network mailbox 6 cece cece cece eee eee n ence teenies 46 eMail notifications 6 cece cece eee n ence ene teen een e ene eeneee 48 Info centre continuous Internet access from your phone 52 Starting the info centre selecting info services cece cece eee neces 52 Login for personalised info services 06 e ccc e eee eee ee eee ene e eens 53 Operating the info centre 1 1 00 ccc ccc cece cee tent e eee e nen eeeeaees 54 System settings and settings on the ha
140. s cece eee eens 91 server port cc cece cece eee eee 91 LDAP Lightweight Directory Access Prototheria ian 40 LED active calls sire aasar enata aaan 22 base station cece eee eee 23 base station overload 23 base station connection to DECT Manager 6 23 DECT Manager 0 ee eee ee 22 Index DECT Manager connection to base station 00008e 22 firmware update ee eee 22 Light emitting diodes see LED List eMail notifications 48 network mailbox 00 eee 47 Listen port see Communication port Lists Web configurator 62 Local Area Network 0008 113 Local IP address c0eee eee 113 Local SIP port cccceeeeee eens 117 M MAC address 0 cece eee cece 113 MAC address cascading 14 Making calls accepting acall 31 Calli NG ener cs tev as crews ecw ee 29 Maximum Receive Unit 113 Maximum Transmission Unit 113 MDPS te Seca eo acdamasten wen setae ae 113 Media Access Control 0005 113 Medical equipment 006 9 Menu bar Web configurator 61 Menu overview handsets o23 dieseeldewleg nada wen 26 Web configurator 46 63 Message deleting eMail 66 51 playing back network mailbox 47 Message key eceeee eee eee 46 48 Mess
141. sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager gt Specify when an update or downgrade should be performed immediately The update downgrade is performed when you click the Update firmware or Start downgrade button later The update downgrade is performed at the time you indicate in the lines underneath When the download is started the device first checks whether the prerequisites are in place for successfully downloading the firmware The handsets lose their connection to the base during the download and updating process You can tell that the update has been successful when the handsets re establish the connection to the base Please note The DECT Manager firmware update can take up to ten minutes Updating the individual base stations takes approx 2 3 minutes Do not disconnect the devices from the local network or the power supply during this time Firmware downgrade You have the following options You can reload the firmware version that was loaded before the last update on the DECT Manager You can reload the firmware version that was loaded by default onto the DECT Manager The selected firmware is reloaded and the current firmware is overwritten m Please note If you reload the default firmware version you will lose all the settings you have made in the WEB configurator You should therefore make a point of saving the configuration data first
142. same server as the XML directory Saving settings gt Click on Set to save your settings on the page Device management Date and time By default the DECT Manager is configured so that the date and time are transferred from a time server on the Internet Changes to the settings for the time server and activating deactivating the synchronisation are done via the Web page Settings gt Management gt Date amp Time 92 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Time Automatic adjustment of O Yes No System Time with Time Server Last synchronisation with time 18 11 2011 07 14 server Time Server Time Zone GMT 01 00 Amsterdam Berlin Bern Rome Stoc v Automatically adjust clock to Yes No summer time changes You can make the following changes Enter another time server Deactivate the time server and enter the date and time manually Select the time zone for your location Activate deactivate automatic adjustment of the clock to summer time Additional device settings This page Settings gt Management gt Miscellaneous allows you to configure additional device settings Changing the password for the Web configurator You should change the password for registering with the WEB configurator for security reasons up to 20 digits the default setting is admin Please note If you have forgotten the passwor
143. se station s current status and IP addresses You can modify the IP addressing settings if required 69 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager If you wish to remove the base station from the network click on Delete base station If you delete the base station all data for this base station will be deleted from the DECT Manager gt Click on Set to apply the changes on this page Synchronising base stations Synchronisation and the logical structuring of the base stations in clusters are prerequisites for the functioning of the PABX the radio connection between base stations and mobile phones and the handover To carry out the synchronisation you will need the plan of the clusters with the synchronisation level for each base station gt View the list of installed base stations and check that all base stations have been registered and configured page 67 They will then appear in the list in the following window Settings Network and connectors gt Base station synchronisation Cell synchronisation Cell Synchronisation level Workshop West Workshop Central Workshop East Admin First Floor Admin Second Floor Stairwell Admin Ground Floor Storing the changed settings will automatically start synchronisation Connections to the handset will be aborted Cancel gt Now assign the cluster number and synchronisation level to e
144. sible gt Launch the Web browser on your PC gt Enter www gigaset config com in the address field of the Web browser The known devices with this name are displayed If several devices are found select your DECT Manager using the MAC address A connection is established to the Web configurator for the DECT Manager 58 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager If connecting to www gigaset config com does not produce any results gt Establish the DECT Manager s current IP address gt Enter http and the current IP address for the DECT Manager in the address field of the Web browser for example http 192 168 2 10 Please note The IP address is assigned dynamically via your local network s DHCP server You can find the DECT Manager s current IP address on the DHCP server in the list of registered DHCP clients The computer name for the DECT Manager is N720 DM PRO The MAC address can be found on the rear of the device If necessary contact the network administrator for your local network Once a handset is registered on the system you can also find the IP address via the Info menu on the handset page 103 Your DECT Manager s IP address may change occasionally depending on the DHCP server settings page 64 Logging into off the Web configurator Once you have successfully established the connection the login
145. spam eMail has been received The date and sender of this mail are repeatedly updated so that it is always displayed as a new message Messages when establishing a connection The following problems may occur when connecting to the incoming eMail server The messages are displayed in the display for a few seconds Server not accessible The connection to the incoming eMail server could not be established This may have the following causes Incorrect entry for the name of the incoming eMail server Web configurator gt page 81 49 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displaying messages Temporary problems with the incoming eMail server server is down or is not connected to the Internet gt Check settings in the Web configurator gt Try again later Currently not possible The resources required by your phone to make the connection are busy e g because the maximum permitted number of DECT connections has already been reached gt Try again later Login failed Error when logging in to the incoming eMail server This may have the following cause Incorrect entries for name of incoming eMail server user name and or password gt Check settings gt Web configurator gt page 81 The eMail provider may only permit POP3 access at certain intervals gt Try again a few moments later Mailbox settings incomplete Incomplete entries for name of incoming eMail s
146. status of cells is shown on the status page Data server profile gigasetnet device Update strategy simultaneous sequential Set Cancel Updating the DECT Manager firmware automatically initiates a base station update gt Enter the address of the server on which the update is provided in the Data server field You can obtain information on this from the supplier or operator of your system gt Specify whether the firmware update for the base stations is to be simultaneous or sequential A sequential update uses fewer network resources Start firmware update or downgrade Available firmware version of 22 O26 os en DECT Manager Update time directly later Time 13 LE 27 fi Date 2011 P 11 Eo is K On starting the firmware update the device checks if the requirements of a successful firmware download are fulfilled The firmware is then downloaded without additional feedback During the download and update the handset base connection is lost A successful update results in the handset re establishing the base connection Update firmware You can downgrade the firmware to the former version Former version of DECT beet UPL ete ae TE Manager Start downgrade You can downgrade the firmware to the delivery version All your personal settings will be deleted Start downgrade You can load new firmware update or restore the firmware to an earlier version downgrade 97 www InternetVoipPhone co uk
147. t of each entry to indicate whether it is an outgoing C accepted 0 or missed bx call f 089563795 Information on the entry List type in header G6 0123727859362922 Status of entry bold new entry 14 05 11 15 07 3 Number or name of caller Date and time of call if set Phone number of the caller called party If the number is saved in the local directory the name is displayed If the number is not in the local directory the corporate directories are searched Date and time of the call For missed calls the number of attempts is also indicated 14 05 11 15 32 The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory 44 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the call lists If the caller has activated CLIP Calling Line Identification Presentation the caller s phone number is identified The caller can then be identified by this number if he or she is saved in a directory Displaying detailed information Press the display key The information available is displayed with the phone number as a minimum Dialling a number from a list You have the following options for dialling a phone number from a list K Scroll through the list to the required name Press the talk key The number is dialled Or Press the display key to show the entry Press the talk key
148. te IP addresses to one or more public IP addresses NAT enables the IP addresses of Network subscribers e g VoIP telephones ina LAN to be concealed behind a shared IP address for the Router on the Internet VoIP telephones behind a NAT router cannot be reached by VoIP servers on account of the private IP address To get around NAT it is possible to use either ALG in the router STUN in the VoIP telephone or for the VoIP provider to use an Outbound proxy If an outbound proxy is made available you must allow for this in the VoIP settings for your phone Network Group of devices Devices can be connected in either wired or wireless mode Networks can also differ in range and structure Range local networks LAN or wide area networks WAN Structure Infrastructure network or ad hoc network Network subscriber Devices and PCs that are connected to each other in a network e g servers PCs and phones 0 Outbound proxy Alternative NAT control mechanism to STUN and ALG Outbound proxies are implemented by the VolP provider in firewall NAT environments as an alternative to SIP proxy servers They control data traffic through the firewall Outbound proxy and STUN servers should not be used simultaneously See also STUNand NAT P Paging handset search Base function for locating the registered handsets The base establishes a connection to every registered handset The handsets start to ring PIN Personal Identificati
149. the existing device specific information System related device specific passwords The base stations and DECT Manager have a LAN connection which you use to connect the device to your local network via a switch hub or directly with a router A VoIP PABX is required for Internet telephony This must be accessible via the local network and must have network access to the Internet and or the analogue or ISDN telephone network Otherwise it will only be possible to make calls within the LAN You also need a PC connected to the local network so that you can configure your telephone system via the Web configurator Caution Each base station contains two DECT modules with their own MAC address which are connected to a LAN port via an integral Ethernet switch To prevent security warnings you will need to allow MAC address cascading on your corporate network 14 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Unt n AN LANI LANG LANS UNG LN LANE LA I H H Insert a plug from the Ethernet cable supplied Cat 5 with 2 RJ45 modular jacks into the LAN connection socket at the rear of the device E Insert the second Ethernet cable plug into a LAN socket for your local network or on the router H Insert the cable into the cable recess provided 15 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Mounti
150. the registration procedure on the handset in accordance with the handset s user guide A message appears on the display stating that the handset is searching for a base that is ready for registration If the handset has found a base you will be asked to enter the registration PIN gt Enter the four digit registration PIN produced on the DECT Manager on the handset c On the DECT Manager gt Confirm the message Registration successful by clicking OK Once registration is complete the handset returns to idle status The handset name is shown in the display If not repeat the procedure Please note The handset name is either the Username or Display name for the VoIP account to which the handset is assigned You can set this in the Web configurator page 75 Immediately after registration the handset is assigned the VoIP connection as the receive and send connection incoming calls are signalled on the handset and can be answered You can now make calls with the handset 19 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 First steps Displays Reception between the base station and the handset Goodto poor al qai 91 f No reception red If several base stations are within range the connection quality to the base station with the best reception is displayed Battery charge status NEA ono 01 Flashes red batteries almost ne ADADA Charono Name of the hands
151. tion NAT ccc cece esc c cece cence eee eeeeeeeees 101 Checking service information cece cee cece nee cence eee eneeeees 103 Environment seese ecu ee ie safe oie win ARETES ERES Give eles 104 Our environmental mission statement 0 cece eee eee eect eee e eee 104 Environmental management system cece cece eee een e ene e eee eeee 104 Disposal Sesan n Ou ee eee bea ante eee E E ANG GA ee una akin dee ease 104 APPeNnixe sccceyried 605 EREA SC Sa he ees eGo eee e eae wets 105 Care ree disc E cae ooo utes E to owen Mods MONG Rie ESR Ee TENONS 105 Contact With liquid wicssetctucseule seen geese e a but kde ale eo Mie madd s dads 105 Authorisation Gigaset N720 IP PRO 0 cece cece cence ence ene ee eee 105 Authorisation Gigaset N720 DM PRO cece eee e eect nett en eeeeeeee 105 Sp cifications 5 155686 5 02 Ue ined eee aa Hse od eee KETA aw es as Fas oF wee 106 Glossary seene ced E EEEE E eose aoe GaN Movies oiedeewe are 107 ACCOSSONIOS n i aE EE b4 FG e wie Wola Ma be S4I0 TEs aoe Bees Fare o 120 IAD OX EE eleieee esis and rele hae T AW wlan WINS 955 O gt BAe wtealeisietnare aa tye 124 5 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Introduction Introduction Gigaset N720 DECT IP Multicell System is a DECT multicell system for connecting DECT base stations to a VoIP PABX It combines the options of IP telephony with the use of DECT telephones Th
152. tomatically recognises the base stations but they need to be confirmed activated and synchronised To do this you will need a list of all base stations each with the MAC address of a DECT module and the location in the building or a unique name for the cell You will find the MAC addresses for the DECT modules on the sticker attached to each respective Gigaset N720 IP PRO base station Registering base stations Settings Network and connectors gt Base station registration The window shows a list of all DECT base stations connected to the network which have not yet been registered The base stations are identified by their MAC address and by the date and time of their initial contact with the system If there are no base stations on the local network that have not yet been registered a message to this effect will be displayed Base Stations pending MAC Address First contact Confirm registration 7C 2F 80 2B 05 06 11 11 2011 16 23 Confirm To adjust synchronisation of base stations go to page Base Station Synchronisation gt Select Confirm if this base station is to be registered to the system 67 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager The Own base station data window opens to configure this base station Own data of the base station Name Location Cluster Synchronisation level Status IP address type DECT Module 1 DE
153. tomised settings and data saved automatically e g call list entries Ethernet network Wired LAN F Firewall You can use a firewall to protect your network against unauthorised external access This involves combining various measures and technologies hardware and or software to control the flow of data between a private network you wish to protect and an unprotected network e g the Internet See also NAT Firmware Device software in which basic information is saved for the functioning of a device To correct errors or update the device software a new version of the firmware can be loaded into the device s memory firmware update Flat rate Billing system for an Internet connection The Internet provider charges a set monthly fee There are no additional charges for the duration of the connection or number of connections 110 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Glossary Fragmentation Data packets that are too big are split into smaller packets fragments before they are transferred They are put together again when they reach the recipient defragmented Full duplex Data transmission mode in which data can be sent and received at the same time G G 711 a law G 711 p law Standard for a Codec G 711 delivers very good voice quality that corresponds to that in the ISDN network As there is little compression the necessary bandwidth is around 64 kbit s per voice conn
154. ts from there gt page 79 39 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using directories Using corporate directories You can use directories made available by a server in the corporate network on your handset The following formats are possible Directory in LDAP format LDAP Lightweight Directory Access Protocol Directory in XML format Personal directory in XML format Prerequisite The directories are available in the valid XML or LDAP format They are configured and enabled on the DECT Manager page 91 Opening the directory Prerequisite The handset is in idle status a Press the control key INT The directory opened is the one set to be opened via the INT key in the DECT Manager for your handset page 77 Or gt WB Contacts gt Network Directory All available online directories are displayed K Select a directory and press J Searching for and displaying an entry K Scroll to the required entry Or TAs Enter the name or first few letters As soon as you press a key on the keypad the phone goes into search mode You can enter up to eight characters The first entry in the list which matches your entry is displayed K If there are several matching entries scroll to the desired entry gt Press the display key or to display the entry Dialling a number from a corporate directory The corporate directory is opened using the INT key J
155. ts in operational changes when using your phone a new version of this user guide or the necessary amendments will be published on the Internet at www gigaset com pro Select the product to open the relevant product page for your base where you will find a link to the user guides To find out which version of the DECT Manager firmware is currently loaded see gt page 97 and page 103 Installing base stations and DECT Manager procedure Caution Read the Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide before you start installing the devices gt When installing the base stations please take into account the technical conditions for positioning and the installation guidelines which are described in the Gigaset N720 DECT IP Multicell System Site Planning and Measurement Guide gt Install the base stations at the positions you determined when planning or measuring your DECT wireless network gt The Gigaset N720 DM PRO DECT Manager can be installed anywhere within the range of the local network It does not need to be installed in the coverage area of the DECT wireless network gt The Gigaset N720 IP PRO base stations and the Gigaset N720 DM PRO DECT Manager are intended for wall mounting page 16 Caution The devices are designed for use in dry rooms with a temperature range of 5 C to 45 C Never expose the devices to heat sources direct sunlight or oth
156. uk 0800 088 4846 LEDs on the base stations The Gigaset N720 IP PRO base stations contain two DECT modules with separate status Operating information From top to bottom Status of DECT module 1 Power supply status If the power supply is OK the LED indicates the LAN connection status Status of DECT module 2 Reset button gt page 24 displays DECT 1 Power LAN Power LAN DECT 2 RESET seconds Power LAN 1 2 DECT 1 2 Description off Off No power supply No supply voltage Flashes once a Off The base station is looking for the DECT second Manager On Off Connection established to DECT Manager base station service not yet ready Flashes every two Off Firmware is being updated base station seconds service not active On On Base station DECT module ready DECT synchronised On Flashes every four Base station DECT module ready DECT not synchronised Flashes every four seconds On Base station DECT module overloaded DECT synchronised Flashes every four seconds Flashes every four seconds Base station DECT module overloaded DECT not synchronised Other displays The second LED from the top Power LAN flickers when you are restoring the factory settings to indicate that the resetting process will begin as soon as you release the reset button page 24 Please note You can deactivate the base station LED dis
157. y editing the settings is registered with the DECT Manager you can Deregister Deregister the handset for this SIP connection The connection is interrupted but all data is retained Delete Delete the entire account for the handset on the DECT Manager This affects all settings on this page the DECT registration and the VoIP account Saving settings gt Click on Set to save your settings on the page Please note If you have registered or deregistered all handsets you should back up the DECT Manager settings on the PC page 94 This ensures that the handsets and VoIP accounts will still be assigned consistently if you need to restore the data at a later date 81 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Configuring the system on the DECT Manager Additional settings for making a call The following settings are available for telephony on all handsets Call barring and access codes see below Dialling plans Activating the area code for local calls page 83 Additional VoIP settings page 88 Audio setting Configuring call transfer R key hook flash Setting up local communication ports Dialling plans Settings gt Telephony gt Dialling Plans Call Barring Call Barring Phone Number Comment Blocked E Delete New Rule On this page you can enter the phone numbers you wish to block for calls e g chargeable dialling codes gt Enter the pho

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