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1. M C 59 CAE MG EIC m mmm 59 410 5 Eras a ree near einen iaa il rc ni dinar 60 4 11 Software Upa cionado errar cani MUTET 61 a A shina aie bette sieti cas Haee QR EE cone es coadepedsdeateedsusonuaeshegnutensdasoussposusbersgeumendresuresouesgundeasucogenteedecages 61 AAT A apenas tapiceus saves bdesosubanase vibes KEEA EE E E E EEEE ARRE AE OE EEEE SS 62 4 12 teslis M 63 Appendix 1 TE Operation Instr ctions eet EXP RE Re EEEo RE ER QUK HOP xao peser en Uqpe xe see Dese pe dee o e p Re Fe d Ele eoe Pa e RE deees Ege Re Re eh oer EE Pe Eee ERE BUE 64 I LAN Configuration for TE Browse eese ett tret teer snstesadsssosesscusnssstsesssssasssosest FERE A 64 PRECII mMP nEEEEEEEEEUEM 65 Appendix 27 A AN ue D ERIS Uu d eUtupxe e eU E Ren ER UN dIQe Ee PUE E ERE ERU Rs E HEU ERBEN D RETENIR seuss Maps sU ge Te ATE ASR ERROR NEU ERT RE MEE RA ER PEU R EE 66 Ill User Manual Wu Chapter 1 Brief Introduction about the DVR 1 1 Summarization The series Digital Video Recorder are designed for video audio digital surveillance system They are adopting H 264 compress format integrate the embedded RTOS and processor to realize all of the functions like video and audio acquisition and compression storing remote control Multi PTZ control and alarm in a single board This series DVR achieve the integrate host to a single plate structure which ensure the system
2. Net DVR lll 6 Video frame rate PAL 2 25F S optional NTSC 2 30 F S optional Record Record 7 Audio setup parameters 8 Network HD bitrate quality audio corresponding to sub stream l Setting channel name 2 Video mask area 3 Channel duplication Display 4 Date format setup year month day month day year Setup Output 5 0SD setup channel name time week temperature setup 6 Video parameters setup brightness transparence contrast Hue 7 Video input adjustment Sequence Sequence setup Sequence cruise channels polling interval sequence Setup cruise type Video Matrix Video matrix setup support 1 1 or 1 N output 27 li User Manual Alarm setup Motion Detection l Alarm schedule 2 Motion detect sensitivity 1 5 level 5 is the highest 3 Set motion detection area 4 Video lost alarm 5 Channel duplication Sensor Detection 1 Sensor ID 2 Alarm schedule 3 Relate the recording channel 4 Recall PTZ preset position 5 Channel duplication Alarm Output Email Setup 1 Full screen when alarm output 2 Buzzer alarm output 3 Alarm retain time 2 300 s 4 Alarm type normal on off 5 Alarm recording time 6 Alarm output duplication Support email alarm upload 20 om e __ Net DVR lll Setting server name DNS server P address network transport ports LAN IP Setup multic ast Network Setup PPPOE Setting dial up usemame and
3. 04 How to clear the alarms amp Under the status of login you can clear the alarms by pressing the Clear button on font panel or Alarm Clear key on the IR remoter 2 or by clicking Alarm Clear in the menu using mouse If the host DVR is locked please login first 05 Why I cannot control PTZ devices e g speed dome di 05 1 please check if you have connected 485 controlling line to DVR correctly 2 Please check DVR settings 1 e protocol baud rate are set the same as the PTZ device 3 Check whether the address code of the PTZ devices and the settings of DVR host channel are consistent or not if can not control can adjust forward or back one address code for testing 4 If several DVR hosts connect with a same PTZ the host must enable System Management gt Serial Port Setting gt Serial Port Keyboard on DVR host Note The host has over 30 kinds of commonly used protocols please patiently test whether your PTZ or high speed dome protocols can be used in our DVRs 75 m lll User Manual NOTES SDVR Build20110519
4. to activate the settings you can also duplicate the settings to other channels Output setup Alarm se COM setup Network set 3 oo Ill User Manual 4 4 Output Setup 4 4 1 Display setting After login click main menu gt output setup gt display setup enter the interface as follows It s used for adjusting the channel parameters include channel name video mask video adjustment channel name position and OSD setting 1 Channel Name The channel name can be established at most 16 Chinese characters or 32 English letter and numeral Modify by mouse Double click left button to pop out the software keyboard In the pinyin input states click En to switch to English input method Modify by remote controller Use to switch the input method Channel name fixed fold on the top left corner of the corresponding channel you can enter the channel name position interface and select the channel name to adjust its position by dragging the mouse When copy the channel settings not include copying the channel name 2 Mask Area Setting In some surveillance occasion user need to mask the sensitivity or private area in the surveillance area of the location such as ATM s password area Each channel can max support 4 mask areas The way of set the mask area is as follows Tick off the video mask to enable this function click mask area to enter the video mask s
5. 06 Why the recorded videos are not continuous amp U 1 In case you are applying manual record or timer record mode please check if power supply was cut off in the period 2 In case aa 73 oo Ill User Manual you are applying motion detection or alarm record mode as system only records after the motion or alarm happens and lasts for a specific time and stops recording So the recorded files may be not continuous 07 Why use client manager software to backup data click on the backup but not respond di Check if firewall is open Opening a firewall could lead the client program can not backup data from host side 08 Why show that backup is successful but there is no backup data in the list 08 Host side can not back up the data recorded within 15 minutes For example It is now time 12 00 the video data between 11 45 12 00 can not be backupped 09 Why it displays mosaics when playback 09 Hard disk errors may also cause mosaics If it is logic damage please repartition and reformat the hard drive If it is physical damage please replace a hard drive 2 10 Why playback is quite slow di 10 1 Please check whether you choose the slow playback Our DVRs support 1 2 1 4 1 8 1 16 of the slow speed 2 Please check whether the hard cable is connected well meanwhile check whether there is a damage to the sector of hard disk When there is an existence of a bad hard drive sector it will appear the pheno
6. Contents of the logbook system start up shutdown and change version log alarm log PTZ control log user login log off changing system parameters recording playback log backup log format HDD log user login client log etc s Alara states sta General setup Record setup Output setup Alara setup CON setup Network setup Playtack Sus Myr Page dows a 60 oo aana Net DVR Ill 4 11 Software Upgrade There are 2 ways for firmware upgrade 1 Client software upgrade 2 USB device upgrade Please read the statement carefully before upgrade 4 11 1 Client Software Upgrade y Please double check the version of the upgrade software so you can restore to the former version when your upgrade is failed If your system are running well or just don t need the new function we recommend you keep the default version Please backup the important record files before upgrade y Do ensure supplying the power and the stability of network when upgrading Network outages and interrupted power supply will cause upgrading failure On a PC client remote upgrade download files completed the host side did not appear the update was successful which is resuming the equipment please be later in six minutes you can shut down and then reboot then check whether the host computer update was successful y Please double check the version of the upgrade software including machine model and boot interface and make sure whether it corresponds to
7. RS485 For PTZ control series keyboard and transparency port connection 3 3 6 Keyboard Controlling If you want to unify control more than one DVR you have to use the series keyboard we suggest user using one series keyboard to control more than one DVR in the same model The function of the keyboard is the same with the remote controller Note the keyboard must be added with the protocol from our company and go through the test of our company Take the RS485 interface series keyboard for example 1 In the DVR menu COM Setup to the corresponding device type to the serial keyboard then setup the protocol baud rate address code 2 Connect with the power supplier 3 Connect between RS485 of the keyboard and RS485 of the DVR also RS485 of the keyboard and RS485 of the DVR 4 Shift keyboard mode to DVR mode input corresponding address code then you can control DVRs The detail set of keyboard can refer to the user manual of keyboard 3 3 7 Intercommunication Port There is a voice input port on the back panel which is used to connect the extral power microphone 3 3 8 Front panel decription e __ Net DVR ll Playback PTZ 1 Press to enter the record files query interface press again to cancle y 2 Long press to enter the PTZ control mode long press again to cancle 1 Login and lock the system EGEKOSUI END 2 Under PTZ control it means Auto function 1 Video shift while real time display VOER ERIN EGON BEEN 2 lt
8. When you forget the system password or the admin s password the factory s default setting can be retrieved by the following operation The operations are as follows 1 Shut off the machine and cut off the power supply 2 Unload the cover screw and remove the case lid from the machine 3 Find J1 it s on top right of the SCM which is beset on the back of the front panel 4 Jump the thread piece to put the legs 1 2 next to the resistance R13 of J1 to the status of short circuit the thread piece is put on the legs 2 3 when leave factory 5 Connect the power supply and start the machine You can hear buzzer sounds and it indicates that the passwords have been set to the default value at the moment 6 Shut off the machine again and cut off the machine power supply 7 Pull out the jumping thread piece and let the legs 2 3 of J1 to the status of short circuit 5 oo Ill User Manual HH Saas 4 10 System Information 4 10 1 System Information It displays software version IP address etc The interface is as follows y Alare statas I states Log lequirt Record Status Alarm status Online status Log inquiry iie s Y J General sete General setup Record xet Record setup Becur xet Output setup Output xetu Alarm setup COM setup Network setup Playback Sys Mgr 4 10 2 Record Status The interface is the right figure above Quick inquire the current system record status It shows the record status of each
9. Flaybsck 2 User Group Support user group function each user can just take part in one group the admin user can distribute rights to users in this group The interface is as follows a 5S m ll User Manual WW Ac comet mn Defantt Format Twpdiryg Hockey 4 9 2 Backup Management There are three ways for backup 1 Backup the file to remote computer through network For detail operation please refer to the DVR client user manual 2 U disk backup suppot U disk hot swappable The backup disk must be FAT32 and capacity is bigger than 512M 1 File Backup The backup interface is the right figure above Backup function allows to backup up to 26 record files for different channels or different time periods The details of backup is as follows 1 Input time period and channel number aana Net DVR Il 2 Move the cursor to ADD and press to confirm The added file will appear in the backup files list For more record files please select the time period and channel number and add them to the list 3 After you add all the files move the cursor to BACKUP icon and press to confirm then system would automatically start to backup 4 You can backup any record files without waiting Backup files list Display added record files for different channels and different time periods Backup host User can name the host to differ it from other hosts After setting up the host name user can click save to confirm it No
10. Following picture shows computer and 192 168 0 19 DVR connection has been established Following picture shows computer and 192 168 0 11 DVR connection has not been established E RWIS Set em DU ym ee 1 TC CSWIBRDIWS Syd PIA TERN E Enter the client software F Input the IP Port user name password of the DVR server and then click login Note If you still can not login successfully please confirm the above user name and password or repeat checking A F steps If you can not login please uninstall the client program select new directory for installation and then implement A F steps again 06 I input DVR IP address user name and password in client manager software and system shows successfully connected to remote DVR but I cannot view the cameras Why 06 1 Please check if the computer has opened firewall protection If so close it or set the security level lower 2 Try to close open the Multicast function in host DVR When multicast data can t be received some devices fail to have images although user successfully log in 3 Check the model of your display card Some diaplay cards are not compatible with our products 72 aana Net DVR Il XL D Record video data and backup 2 01 Why my DVR system can t record audio 01 1 Please check if you have enabled Mute function 2 Please check the Record parameter setup window if you have enabled audio record 3 Check the audio cable if it is in
11. The default port is start with 8000 Note If there are 2 DVRs or above in one section of the net please ensure that the multiple port is unique or you cannot open the multiple video It shows the network information of the public network after the ADSL connection succeeds Such as IP address and Subnet mask code Click the save key to save the information Next time it will be dial to net automatically Note You must connect the net manually after first set the auto re dial 4 7 2 DDNS Our DVR system support DDNS function You can analyze the WAN IP which is directly dial form the ADSL and also the router mapping General setup WAN IP address This function supports the domain name which is registered Record setup from www oray cn www dyndns com You can choose one of them according Output setup to the need Login www oray cn to apply the oray DDNS service please write down flare setup the username and the password Choose the oray server on the DVR COM setup input the username password you have applied save it then you can see the DDNS information after a few minutes Login www dyndns com to apply the dyndns DDNS service please ee write down the username and the password Choose the dyndns server on Sys Myr the DVR input the username password you have applied save it then you 3 Sys can see the DDNS information after a few minutes 49 om Ill User Manual WW Seem 4 7 3 PPP
12. admin password is the former version s 4 11 2 USB Upgrade Operation steps 1 Copy the upgrade bin to the U disk 2 Insert the USB flash to the USB port on the back panel after the USB device recognized enter the information interface click USB upgrade and confirm the hints to start upgrade 3 The host says The system is updating 4 When the upgrade have been finished the host will pops out Update success it s rebooting please wait that indicates the upgrade is successful then the host will restart automatically a 62 oo aana Net DVR Il 5 After the system restart the admin password is the former version s 4 12 Power Resume If the power is shut down unexpectedly when the system is in standby or working status system could start automatically restart and resume to the original status after power back The advantage of this function assures the system maintain the continuity condition for outage ll User Manual Appendix 1 IE Operation Instructions EFEEIE Notice Please set firewall rank for low or medium and surf software or net assistant software etc should be blocked or unloaded Otherwise the software may not run properly Please guarantee to install DirectX 9 0 of Microsoft and confirm the Internet Explorer edition is 6 0 version or above 1 LAN Configuration for IE Browse 1 Ping the host IP first to confirm if the DVR is connected 2 Type the host IP into windows IE and
13. affect network sub stream Pre record time The 4 record modes support Pre record function default pre record time is 10s range is 0 30s Due to the variable bitrate the actual pre record time may have some difference with what your set Delay record time The record duration time when the motion sensor alarm appears default duration time is 30s range is 0 180s 4 3 2 Manual Record Manual rec After login click the Manual on the lower left corner or press the KIAAAA dl pun on the remote controller to enter the manual record interface mm m m mm m rr the figure is as follows When the channel button turns yellow the manual record is started B 7 BI 5 Bui otherwise the button is grey Once the manual recording is started it will not stop recording until manual closing If the power is off abnormally the recording will continue after the power is on Return A a 30 oo Net DVR I 4 3 3 Schedule Record To enter the schedule recording interface follow the steps below 1 Select the corresponding channel No 2 Select the recording date everyday or someday and set the record deployment period 3 Set the alarm deployment period system supports setting multi periods Time period should be selected in chronological order Tick off the date and then enable the time period By dragging the left mouse to set the deployment period Note double click left mouse can cancel one selected time period 4 Click save
14. channel s current record type record quality definition and the audio record status on or off if in the recording status the Type bar would show the type of current record manual timer motion alarm record quality shows the current image quality SS om p __ Net DVR lll 4 10 3 Alarm Status The interface is as follows It shows the alrm type of each channel Sensor alarm Red color motion alarm Yellow color and video lost alarm Blue color You can clear the alarm through the CLEAR button of the remote controlleror click the alarm clear on the menu by mouse Sgsten Wife Pecora Cal the Status Loy i9quiru Sister info Record Status Alarm status Geueral setup bg Inquiry Record setuy Dutyut setuy Output seta HENO NANA Alora setup BEEBE EEE RRR ERE EES Rlorn cot COM setup COM ext Network setuy Piowbock Sys Mor 4 10 4 Online Status It displays the information of outer PC which connected to DVR Such as IP address login off time The interface is the right figure above ae 5 m User Manual 4 10 5 Log Information The interface is as follows At the bottom of log information interface will display page No user can click page up down to check The number of the log item is no limited The log file can t be recognized on PC the log information of host side can search and show through client software Click page up down key for category search in different pages
15. electricity system This problem is mostly 2 happened in factories when at around 7 30 all machines start and cause power supply in a short temporarily Try to make the DVR not connect to the same circuit as the industrial machines es B Display Problems 01 Why there is nothing displayed on the monitor or the display keeps shaking 31 1 Check if the power is on or not If the power is on the power light at the front panel should be on 2 Check the display mode Refer to VGA CVBS display switch from the user manual 02 Why my DVR display images that seems to be interfered and like water wave shape 02 1 Please check if the video cable has well connected 2 Check if there are strong electricity current around the video cable Please don t put video cable together with electricity cables to avoid interfering 3 Please check if the DVR case is well grounded ll User Manual WW Only connect the case to ground by the screw on the back panel while no other points connect to ground 4 Please check camera monitor and video cables if they are aging 2 03 Why both the live display image and playback image are not showing the true color 3 Please check if you have set the parameters well Please refer to chapter 4 2 1 for details 04 Why my DVR displays distorted images on VGA monitor or cannot make full screen display amp 1 Please check if your VGA monitor is well set up 2 Change your VGA monitor settings
16. good condition 02 Why I enable manual record but there is no recording data in the file list 02 1 Check if you have set the correct search mode Be sure that you have selected manual record mode to search the record data 2 Please make sure you have formatted the HDD before use the DVR The system only supports FAT32 format 03 Why I cannot make timer record schedule record 03 1 Please check if you have corrected the set of the schedules There are two period of time and please make sure the first time period is before the second one 2 Please check if power supply was cut off in the scheduled time periods 3 Users needing the data has been covered 4 User s hard drive has a physical damage or a logical error which will result in the data to refresh normally 04 Why I cannot make motion detection record 04 1 Please check the motion detection record schedule setting There are two periods The first one shall be ahead of the second one 2 Please check if you have correctly selected the motion detection areas 3 Maybe caused by too low sensitivity Try to increase the motion detection sensitivity 05 Why cannot I make alarm record 05 1 Please check the alarm record schedule setting There are two periods The first one shall be ahead of the second one 2 Please refer to the alarm record setup window to check if the alarm linkage channels are well set 3 Please check if the sensors are well mounted
17. host through network If you want to connect multiple DVRs to wide area network with only one IP please refer to the following instruction Firstly set up IP subnet mask and gateway in the IP set up interface of network setting in the main menu of host DVR Note Gateway must be set the same as the mapping router s LAN IP After set up connect the host to LAN to make the network mapping on the dial up internet router Note The instruction is for TCP protocol mapping Through the router mapping Host network interface settings are as following Note The values of command port and HTTP port indicated by red box were 8101 and 81 Users can customize the value of the two ports After setting and saving DVR will restart to take the setting into effect a 65 Il User Manual Take the TP LINK as an example WAN WAN Part WAN Connection Type Uwe Mew te Parrondo Server P Mairesse Horno IP fir oa Setbeet Mask Greway Uns teret IP Across tecet DITS MTU Sore ue Inte Mec fe Tene VAn Comes Nineties VANI LTP isomaree L connect J Discos ra cec Orcera F Lai P 080 joes 090 0008 1080 0008 1452 The cefaut c 148 doner Ce Unies selassa menutes D meansraman sete m als s QU bt an mann omeri Malormad cally Oowort Manuate Fig 2 1 After signing up routers by choosing Running Status icon on left side menu of Figure 2 vi
18. password for PPPOE dial up DDNS Choose DDNS server Keyboard address series type COM device baudrate date bitstop bit parity COM Setup COM Setup bit PTZ Setup PTZ protocol speed address code 1 Add and delete user account 2 Change local remote user account and authority S upport remote user User authorities remote preview parameter setup remote playback remote Management backup log Inquiry voice talk remote upgrade user binding IP and MAC address System Backup Setup Supportbackup require playback the record date Management Hard Disk Display the status information of each HDD HDD format Management Restore to default setting display setup record parameter manual motion Restore to D efault schedule alarm record PTZ setup network setup COM setup Channel setup password setup video parameters alarm output matrix setup oe 20 oe Ill User Manual Syetem Display software version main board serial No SCM version IP address MAC Information address file system video standard and language Recording Syetem Display the recording status of each channel Status Information Alam Status Display the alarm status of each channel sensor alarm motion alam lost alarm Online Status Display the username IP address connected channel Log Information Require system log display number oflog Main M enu Enter the main menu rapidly Image Switch Switch the channel rapidly V
19. till make it full screen 2 05 Why my DVR system shows disordered color dos 1 Please check you VGA data line as well as connection condition between DVR to VGA monitor 2 Check if the DVR system has overheat 2 06 I started my system seeming to be successfull but there was a certain channel displaying nothing neither caption Why de Please make restore to factory default settings 07 Why it displays mosaics when playback 07 1 Check the recording parameter setting If the recording parameter is set too low it can influence the image quality and cause mosaics 2 If bad sectors exist in the HDD it might cause mosaics when playback Users need to check HDD ivo C Chent manager and remote functions 01 Why my windows system refused my installing client manager software dr You may haven t installed DirectX8 1 or above Please make sure you have installed before installation Net DVR Il P 02 How to make remote surveillance 02 1 Install the client manager software and connect the computer to the network e g LAN ADSL 2 Set a fixed IP for the DVR a In LAN manually give the DVR an IP like 192 168 1 188 b In Internet you should apply for the fixed IP from Internet services suppliers 3 Client PC should also get an IP If it s in the same LAN as DVR then set manually an IP like 192 168 1 23 for the PC 4 Test the connection between client PC and DVR by PING the DVR IP address on the PC 5 Input D
20. your system If you have any doubts don t upgrade or in case you fail to upgrade the firmware you can neither redo the system upgrade nor restart the machine These upgrade failure machine must send back to the factory y After upgrade for the new features please refer to the user manual of the new version You can get the new version from our website or the suppliers y Don t modify the software including the name of the firmware otherwise we will take no responsibility and will not provide free update y Make sure the client installation procedure is the same as the system The procedure is as follows 1 Connect the Net DVR to PC by coherent network cable or LAN pay attention to IP conflict 2 Before upgrading please confirm the IP address of host computer then enter client end 3 After login and choose system gt Remote update 4 Choose Browse choose the file to be updated and refer to the following figure left figure 5 The following figure is displayed on DVR right figure a l oo Ill User Manual Upgrade File pem Browse 6 Waits for 3 seconds the DVR will display Transmitting data finished Updating software It probably takes 2 3 minutes to update the software 7 When a window that contains the information of upgrading successfully pops up it means that the update finished Then the machine will automatically restart 8 After the system restart the
21. 4 6 1 COM COM s interface is as follows The parameters of RS485 include baudrate data bit stop bit check bit etc These parameters are used for defining the COM type there are 3 types to choose PTZ serial keyboard transparency channel Baudrate Set the baudrate of the communication between COM and its outer devices Such as PTZ keyboard s baudrate must be identical with DVR system s baudrate Data bit stop bit check bit Set the data bit stop bit and check bit according to the PTZ protocol code Commonly the PTZ protocol s default date bit is 8 check bit is None stop bit is 1 Host address When one keyboard connect with several DVRs in the parallel way the keyboard is used to control and differentiate different DVR s identify code PTZ protocol Set the outer PTZ protocol in this option and the protocol must be the same with the PTZ itself 46 om p __ Net DVR Il 4 6 2 PTZ The procedure of PTZ setting Set COM type COM device and baudrate in the COM setup interface Enter the PTZ Setup interface to set protocol and address code The default PTZ address code is coincide with every channel for instance the first channel s PTZ address code is 1 Note PTZ protocol baudrate address code must coincide with the PTZ camera itself Switch the channel to single picture display status press the PTZ key on the remote controller to get in the PTZ control mode then you can use the remo
22. OE Select Network Setup and click PPPOE and the interface is as follows PPPOE is one of the mode to connect to the WAN Connect to the WAN by system via dialing the ADSL directly Username ADSL account user name Password ADSL account password Connect After you input the correct ADSL account and password focus the cursor on the icon and press Connect to connect the WAN Auto Connect If you select this option system will automatically connect the WAN after disconnection Save password If you select this option system will automatically save the ADSL password so you don t need to input them again when reconnect to the WAN It shows the network information of the public network such as IP Me tuork Subnet address after the connection succeeds Press save button it will save the options include auto re dial and save password ma Note You must connect the net manually after first set the auto re dial 5 mu EM Net DVR lll 4 8 Playback System has two ways to enter playback interface 1 Enter the playback interface by press play button on the remote controller Click yellow magnifier icon to start the accurate time playback press playback again you can switch to the record file inquiry interface 2 After login click main menu gt playback to enter the playback interface as follows Click the blue zoom key to enter the record inquire interface you can choo
23. P Net DVR Ill Preface Thank you for selecting our products We will offer the best service for you wholeheartedly We take 16 channel DVR D1 as a sample In this series different product models configuration will have a little difference and it will work the difference between product function and operation It is for reference only We will not provide any new information separately for later firmware update The updating files will be added into the new edition of the user manual and will also be posted on our website in the download center This user manual may have some inaccuracy or misprint We sincerely hope your timely feedback and comments to let us correct and improve this booklet in the subsequent edition Ill User Manual EEBEEE PECL ACG REL D IE A 1 Chapter 1 Brief Introduction about the DVRs none dr otr PRENNE EFIE darian tbasteasapesteasesasipenapapenasapesieapen aspen 6 AS A ee 6 Chapter 2 Technology Guidelineand Main Eunctirotns nete he d pee nih pe tpe ires entesis 7 AA Technology Guideline 7 2 2 Main FUNC ons P e atenta 8 Chapter 5 Equipment Installation and INUStratiOn eorr hori a aiia ER EEE ANA EE RAAEN ESE E ENERE seat opea MANARE EEES 12 3 1 Installation Environment and Cautions esses RRA RRE RARE RRA RR RRA ener treten e
24. R ERRORI ODE EPI REESE 36 4 3 3 Tesi aen M 37 Ill User Manual AA Output SEUD C s 38 AA laliSpay Setini NO 38 FAZ PLEVIEW Digital ZOOM caia 39 AAS Sequence Cruisers NN 40 4 5 Alarm SSP ee 41 4 5 1 Motion Detection erresen re e iii 41 4 5 2 Sensor NS 42 4 5 3 Alarm Outputs o a O 44 43A Email Sepania okee e 45 46 COM SED rra E E TS ere O MdL Ln duc duds e eodd 46 A A 46 A O22 c 47 eT INCE W OTK SE CUD KS E 48 ATL A X M 48 4 T2 DDNS GE 49 T 3 O Oe entes meet o tet but tetto t ttu tn A t S t n 50 48 PlayDacK quic 51 4 9 NV EICENCPTITSIL 52 4 IT User Management ereraa nmt er merde ted Le dL uide EM eder ee 53 4 9 2 Backup HEUS EE EEEN 54 49 3 Disk US ER 55 4 94 AAA a e aE r Eir E AAE iO EEE aA A AEE Raa OE An A aE a a iea i a E aaiae 56 oM MI IMEEM 57 aana __ Net DVR lll 4 10 Systeim AAA NO 58 ALO LES IO a aa 58 4 10 2 onera ii pair sa 58 4 10 3 Al rm Status NE
25. Time Setup Time setup After login user can through general setup gt time setup to enter the time setup interface The fig is as follows This function is used to set or modify current system time the system adopted the perpetual calendar the day will change as the date s change Note please check the system time when firstly use Because system time is in close relation with video record try not to adjust system time on general occasion Network time checking NTP NTP Network Time Protocol means regulate the time form remote server via network The default sever is hk pool ntp org port 123 time zone is GMT 08 00 Make sure select NTP before use this function 1 The system support 26 time zone for setting user can set according to current zone 2 We do not suggest user change the Time server on general occasion If connect failed you can manually select the other server 3 Port and time zone is optional 4 The system will automatically regulate time by update interval which selected by user 5 DVR need to access internet to realize NTP 4 3 Record Setup 4 3 1 Record Parameter __ Net DVR Il Before using the record function it is important to setting the record parameter It is related to video playback and hard disk capacity etc After login select record setup gt record parameter enter the interface as follows 55 66 05 Channel No Customer can select the channel by p
26. VR IP address and port number in the client manager software as well as the user name and password that is preset on DVR 03 When I connect to remote DVR but I can get only picture with mosaics and sometimes pictures are still Why do 1 Please check the network conditions It s probably blocked or very busy so some video data may lose in transmission which will cause mosaics 2 Check the DVR server side if the original images have mosaics 3 On win2003 operating system after the successfully sign if DVR client cannot open image or images have mosaics please set as the following On the desktop space click the right button of mouse and select Attribute gt Settings gt High gt FAQ gt hardware acceleration option completely 04 I have well connected the DVR with network cable network cable indicator light flashes but I fail to Ping the DVR from remote computers Why 04 Please input arp d command on Run Interface of Computer to delete items set by inet addr 05 How to use client software to access DVR server 7 05 A Make sure whether the DVR server is turned on B Make sure the IP of DVR server is unique C Make sure the client software is installed correctly on the client side D Use command ping to check whether the computer connected to DVR host If not Please input arp d command to delete items set by inet_addr For example 71 oo User Manual
27. VR will send email to user mail account automatically 2 Set the SMTP server default is smtp 126 com 3 Input the username and password of the mail account 4 Input the mail address which applied from SMTP server in the sender email 5 Input the receiver mail box which can be multiple and separated by the maximum length of the letter you input is 256 bit General setup 6 Default port is 25 nomally do not need to change Record setuy 7 Set the e mail upload interval time that is the time interval for upload alarm information to the target email no matter how many times alarm triggered it just upload once during every interval time and also can be uploaded a snapshot which is jpg in default Pay 8 After saved the setting the receiver mailbox will get the alarm Network setup information mail when alarm is triggered Note If mail unable to send please check whether DVR can access internet or the mail server can work well 45 om Ill User Manual WW 4 6 COM Setup After login click Main Menu gt COM setup the interface is as follows You can do the operation of connecting other serial device to DVR in this interface DVR provide two pairs of serial connection terminal RS485 and RX The two serial port both are full duplex terminal which have receive and transmit function DVR can be connected to PTZ serial keyboard and other serial devices at the same time
28. ansmitted to the external equipment such as mobile phone or fixed phone within three seconds 4 Network alarm relation alarm signal upload it is alarmed by the PC integrated loudspeaker 5 Video motion detection function user can set multi area on each channel 6 Support alarm email linkage upload function can auto upload the information channel No alarm type snapshot to the target email a 10 om aana Net DVR Ill u Network functions 1 Support TCP IP protocol support ARP RARP IP TCP UDP PPPOE DHCP DDNS Support PPPOE auto reconnect and DDNS function 2 Perfect network end control order Client manager and IE browse can be used to control the DVR such as setting the parameters remote upgrade etc 3 Support WebServer function DDNS remote view VOD and PTZ control etc 4 User can control the PTZ lens and wiper in both host and client side user can add and modify the custom protocol by himself This function is realized by client software We add the PTZ auto sequence curise function 5 Firmware upgrade through network makes after sale service much easier 6 Support USB disk upgrade U Security guarantee 1 High quality 32 bits embedded microprocessor and embedded RTOS which ensure the system s high affectivity reliability and stability 2 Perfect log search function sensor record log motion detection record log remote login log record parameter modification log update log playback log sys
29. connect to the DVR Input user name and password to log in If the log in is succeeded the following interface will pop out GEC AT ert Fe oe Yran and SatringrRdrintritva rar IN 1142 1118 4M 1 Pinpiny 192 164 0 19 vith AR lyla nf dates Bayly n 2 16A A 19 hy 2 timat um Reply P 4 TTL 64 Lian P UU D y mes 12 timeCins SJUL L4 keyly tron 192 168 B 1Y he rimecAn IYL B4 Piny abolida fue 192 14A 0 195 Pas bmti l Sauk d Murmiuml d Lst A CP lee Apyprowinnte mund trip tinas in milli rarandz Hinimin Gas Maxinun Boc vorago Ore C Docunencs and EctcingsMdniniztracor 64 respa Man serena fanne Mara parent ate Pero mace sts wr Tal L Upe REB 3 Please refer to Client user guide for further operation 2 WAN Operation Instructions __ Net DVR ll n If there is a fixed WAN IP address that can be allocated to the DVR host the DVR host can directly access wide area network and can be visited after set up IP subnet mask and gateway n The host setting steps are as follows after logging click the Menu button enter Network Settings then choose and enter the Dial up Settings interface input the user name and password and click on the Link to make the DVR host access Internet by dial up After dial up successfully Net DVR will display relevant information User can input the host IP address in windows IE and visit the
30. efer to schedule record left click mouse to set start point then drag mouse to the end point 6 The linkage record channel can record when alarming we recommend that each channel correspond with each sensor so that we can find the alarm record files by channel the yellow channel button means have linkage alarm record gray means not linkage to any alarm record 7 Alarm output setup you can select the alarm output button Yellow indicates enable and grey indicates disable The system support recall to preset point function when alarm appear the precondition is the is as follows 1 Click PTZ preset point to enter the PTZ preset interface then you can set the preset point Note the range of the PTZ preset is 1 255 255 means close when copying the channel parameters these settings will not copied to other channels After finishing this operation you should right click mouse to enter the up menu and click save to activate the setting 2 In COM Setup interface you can set COM type COM device baudrate In the PTZ setup interface you can set the protocol address code 3 Switch to the channel which you want to set preset points press the PTZ button on remote controller to enter the PTZ control mode then press PRESET input the preset number mentioned in step 1 or you can right click the mouse to enter the PTZ status select PTZ then you can see the interface input the preset number mentioned in st
31. eft click the mouse to change the status of the motion detection square unit Then press return button to the record setup status click save to activate the setup ll User Manual Setting detection area by mouse Left click a pane as the start position of the detection area then click another pane as the end position and the area will shown Double left click mouse to cancel your choice Click return to record setup interface click save to save the setup 6 Alarm output setup The button will turn yellow when enable the alarm output function otherwise the button is grey 2 Video Lost Alarm The DVR default enable alarm output when video lost We provide three ways to output alarm audio buzzer full screen You can press information button to enter alarm information status rapidly Alara Get put Gearral set Record set jutput set 4 5 2 Sensor Alarm Setup The steps of sensor alarm setup is as follows 1 After login choose main menu gt Record setup gt record parameter to enter the setting interface of alarm record set the corresponding channel pre record time and delay record time 2 Choose main menu gt alarm setup gt sensor enter the interface of alarm record the interface is as follows 42 oo 3 Choose the sensor type 4 Choose the sensor number Net DVR Il 5 Set the deployment period the specific setting please r
32. ep 1 to the box click preset to save setting Right click the mouse again to quit Def au 11 camera support preset function the setting procedure Alars output Record se ut put COM setup Network 1 00 090 Playback ll User Manual 4 5 3 Alarm Output After login through Alarm setup gt Alarm output continuous operations to enter Alarm output interface The interface is as follows The Alarm output interface have the following options Sensor type Alarm to full screen Alarm to Buzzer Audio Alarm Alarm output Time Alarm output deployment time Sensor type normal on off Alarm to full screen when the system is in multi picture and the alarm is triggered the alarm channel will auto full screen Alarm to buzzer when the alarm is triggered the system will start buzzing Audio alarm when the alarm is triggered the alarm sound will output to the audio output Alarm output time inspection 2 300s the system default is 30s Alarm deployment time the system default alarm output schedule time is 00 00 23 59 of everyday COM setup Network setup Playbeck ye Mgr Su Inf c E Net DVR lll 4 5 4 Email Setup After login click main menu gt alarm setup gt email setup the interface is as follows Email setup steps 1 Enable the Email upload select the related email When alarm video lost motion detect sensor detect triggered the D
33. ew the LAN IP and WAN IP address of the routers such as the LAN IP address 192 168 2 1 WAN IP address 116 30 143 163 2 Choose the Transfer Rules on Figure 2 left menu as shown in Figure 3 respectively input command port 8101 HTTP monitor port 81 IP Address 192 168 2 6 as shown in Figure 1 and choose to enable the agreement ALL Click the Save to save the settings Virtual Servers ID Service Port IP Address Protocol Status Modify 1 8101 192 16026 ALL Enabled Modi Delete z 8c 192 15826 ALL Enabied Mgr Delete Add new Ensbie Al C Oiane an C Denean Fig 3 3 Port Description The command port is the TCP port of all DVRs communications and HTTP port is IE browser port e Net DVR lll a When the two ports are default setting directly input the WAN IP address 116 30 143 163 shown in Figure 2 into client manager and sign in After login successfully the interface is shown as Figure 4 For IE browse directly input the WAN IP address 116 30 143 163 shown in Figure 2 and input the correct user name and password you can log in After login successfully the interface is shown as Figure 5 GVA Cla manage faa i Fig 4 Fig 5 b when these two ports are not the default values for IE browser input as the following mode http 116 30 143 163 http port For client manager when login input the command port in the login box 66 99 Note between IP add
34. f mode are the same And user can select normal on off mode in the DVR Typical alarm connection the sensor power supply is provided by DVR The fig is as follows sensor DVR NC C 12V GND Alarm input 1 Alarm input 2 16 e Net DVR l If the distance between the probe and DVR is too far the probe requires a separate power supply 12V Power Supply GND 12V sensor 12V GND Alarminput1 Alarm input 2 17 Ill User Manual If we parallel connected the sensor the DVR can not recognize the triggered sensor User need to have a resistance 12V GND Alarm input 1 Alarm input 2 sensor sensor sensor 18 mu aana Net DVR Il Alarm output connection The alarm output side is normal off and do not have voltage output The other alarm equipments need the individual power supply supply the power separately Normally Alarm s power usually is much bigger preferably supply power separately and do not use the DVR s power to supply Each series alarm output critical parameters are as follows 120V AC1A 24V DC1A Exceeding these parameters will damage the motherboard oe 19 Ill User Manual 3 3 5 RS 485 Connection Attentions for PTZ decoder connection 1 Confirm that the PTZ decoder and Net DVR are one point ground connected or common mode voltage might exist to cause the PTZ invalid 2 Prevent high voltage inroad carefully dispose connection cables secure thunder proof
35. ged then you can through Motion Detection to perform it user could set the motion detection time schedule time sensitivity detection area alarm output channel and whether enable audio alarm The specific operation steps of motion detection setup is as follows 1 After login through main menu gt record setup gt record parameter to set the corresponding channel pre record time and delay record time 2 Choose the motion record channel 3 Set the schedule time the specific setting please refer to schedule record 4 Select the sensitivity The sensitivity of the motion detection is adjustable and the sensitivity goes up in order from 1 to 5 When the motion detection of the current channel happens the system will alarm and record If the sensitivity is low such as 1 when the video scene make a big change the system will motion detection alarm If the sensitivity is high such as 5 when the video scene make little change the system will motion detection alarm 5 Setting detection area Before you start the motion detect you should define which areas are detection areas then when image is changed in these areas it will detect and make alarm System default yellow area is detection area Setting detection area by remote controller Press direction button move the cursor to set the start point then move cursor to the area you want to be the end point Press the confirm button to finish the operation L
36. ideo Zoom Enter the real time digital zoom menu rapidly PTZ Enter the PTZ menu rapidly Menu of Alam Clear Alarm Clear Right Click Video Video parameter adjustment brightness contrast saturation Hue the Mouse Para meters Logout Shutdown Shutdown user should press the power in front panel next time in this case Mute M ute Restart Restartthe local DVR 30 o Net DVR Ill Chapter 4 Device Operation 4 1 Power On off and Login Lock Power on After connected up the power cable the front panel of the DVR will start and enter the standby state Click the power button on the remote controller for 3 seconds to enter the running state Power off When the system is under the running state click power button on the remote controller to popup the shut down interface And clicked the confirm button the system will enter the standby state Login Lock To avoid unauthorized user using the machine or influencing the system s normal working we specially set the key lock and unlock function for the machine 4 1 1 Keystroke Unlock Lock When multi DVRs are put to work together using the remote controller may influence the machines which users do not intend to control So we set system key lock function correspond to remote control Under the system management of DVR main menu please enter series configuration and setup device number then enable key lock and save it Now to press the DN bu
37. ite compressed code stream The video and audio stream are synchronous when playback you can also setting disable audio Audio sampling rate 8K sample sec 16 bit sample 5 Support dual stream encode Main code stream used for local storing sub code stream used for transmission to internet in narrow bandwidth condition 6 6 level record quality is provided for you to select Users can choose any preferred one iss Net DVR Il Uu Recording function 1 Support 4 record modes manual schedule motion and alarm recording 2 Video motion detection function multi detection areas can be set up to 5 sensitive levels 3 Support screen shield Each channel can max setting 4 mask areas support part area or full screen mask 4 Support sensor alarm One sensor can be linked to one or more cameras Support alarm recall to PTZ preset point 5 Monitoring center can record the real time compression code stream and support synchronizing record video and audio into client PC 6 Video and audio parameters of each camera can be set up separately 7 Support OSD such as channel name record time date week etc 8 Support multiplex operation can real time recording without impacting other functions such as playback fast forward slow playback rewind network monitor VOD and remote download when displaying the record files at the same time 9 Support pre record feature and pre record time is 5 30 seconds 10 Support record status in
38. means zoom under PTZ control status Video formatiza me 1 Shift between single and division video when in real time display or playback 2 It means zoom under PTZ control status 2 Function keys 1 Set the parameters of each channel nage UN 2 It means iris when in PTZ control 1 Edit delete Clear Iris 2 Alarm clear 3 It means iris when in PTZ control 1 Menu up Esa IB means focus when in PTZ control Down Focus 1 Menu down 2 ltmeans focus when in PTZ control Return Wiper 1 Exit and return to the up menu p 2 It means wiper when in PTZ control 21 Ill User Manual While supplying power to DVR and the system running this lamp will be lig hted to green When the system is in standby mode this lamp will be lighted to red When power supply cut off the lamp will be off Hard disk indication it is blink when the hard disk is working or it will be off Infrared signal receiver lamp when operate the DVR by remote control it will blink Alarm indication lamp it is light when there is alarm or it will be off Record indication lamp it is blink when DVR is recording or it will be off 3 Indication lamp area low play Frame on ne 1 Cursor move 2 Rewind 3 It means left while in PTZ control eys Fast forward 1 Cursor move 2 Fast forward 3 lt means right while in PTZ control OK Play Pause 1 Confirm select 2 Play Pause 1 Cursor move 2 Slow play 3 It means up while in PTZ control 1 Cursor move 2 Frame on 3 1t mea
39. menon such as playback pause 11 Why the images are shaking during live view or playback dr Check the format of DVR and cameras system Make sure they are in same format PAL or NTSC QE E Alarm PTZ control 01 How to connect sensor to the system d Our system supports general sensors e g smoke sensor IR sensor and supports normal open and normal close working modes iss Net DVR Ill 1 In case your sensing equipments are of high power consumption to avoid damaging the alarm output module please make relay extension connection 2 In case you are using high frequency equipments e g High frequency lights please make relay extension connection method or alarm module may not work properly 02 How to connect multiple PTZ cameras or PTZ devices br 1 Please make connection in star method Connect multiple controlling lines RS485 in parallel connection and set addresses properly 2 2 2 Bus connection Connect 485 and 485 to the DVR s 485 and 485 pins and connect the next DVR s 485 and 485 to the first DVR s 485 and 485 You may need to add a terminal resistance Please read the P T unit manual 03 I opened motion alarm and sensor alarm but I got misinformation frequently Why 03 Please check and set motion detection sensitivity properly Motion detection is sensed motion by light intensity In case you set it very high sensitivity day amp night changing may trigger an alarm
40. n status according to the automatic locking time setting in the general setting System default automatic lock time is 3 minutes if there is no operation in the automatic locking time the system will automatically logout You can also press login lock on the remote controller or right click mouse to logout 4 1 4 Main Menu After user log in successfully and click the MENU on the remote controller the system will switch to main menu a 32 oo E __ Net DVR Il 4 2 General Setup 4 2 1 General Setup Overwrite We suggest that user select auto overwrite mode when disk is full the DVR will auto overwrite the earliest recording file The alarm indicate method When HDD is full GUI information indicates whether overwrite the earliest recording files and stop the recording Auto locking When you enable auto locking system will enter the status of locking in fixed time 1 10 min For example if you set the locking time to 3 minutes during this period if there is no operation the system will auto lock Video format User can choose the systerm video format as PAL or NTSC Resolution Support 800 600 1024 768 1280 1024 1440 900 1920 1080 1080Padjustment Display contrast When you enable this option you can setup the menu display contrast There are 5 levels and the default value is 5 1 When 1 is chosen the background color is the lightest 33 om Ill User Manual HH 4 2 2
41. ndow position to capture more effective information Horizontal offset set the capturing window potion Vertical offset fixed 4 4 2 Preview Digital Zoom Default Return Setup method after login right click the channel to enlarge to full screen then click mouse wheel to start setting left click to select start point then move to the end point and click again Drag any border to enlarge the selected area Double left click the mouse to cancel the selection right click 39 m Ill User Manual mmm EEEE the mouse to exit the digital zoom 4 4 3 Sequence Cruise This function is used to cruise different channels user can select sequence channel No sequence division sequence interval time The interface is as follows Sequence format 1ch 4ch 9ch 16ch divisions Sequence channel number user can set the sequence channel number the sequence channel number must be more than the selected division Sequence interval time range is 3 60s Note The sequence function is only enable in system locking status General setup Record setup Alarm xetug COM setup Network setup DET TE 40 aana Net DVR Ill 4 5 Alarm Setup 4 5 1 Motion Detection 1 After login click main menu gt alarm setup the interface is as follows By analyzing the real time video the system could confirm whether the video scene has changed or not If you need record when the video scene is chan
42. nne nen 12 3 1 3 Attentions on Installing Hard Distancia laa ataca ELA TERR atada acacia acacia ETE ERE RA 14 3 2 tel TO ie UT AO 14 3 3 Device Interface iii a A a datado 14 3 3 1 Video Audio Connection A aaa 15 33 2 USB Backup Interfaces nesiete ei AAA T 15 3 3 3 Net work Intertale nin ens 15 3 34 Alarm Input Output Connection spss nA DU GU NO D Re RR Qu UR QR dagen NAE 15 2 9 9 R5 4825CODDCCUOD roo aera A AI M LL MILI A AI LI 20 3 3 0 Keyboard Controlling B P UBDRUBSEHENRURSENEUNVEN tii apio 20 aana Net DVR Il 3 3 7 Intercommunication qoc 20 353 8 Front RSS NN 20 34 O AAA AN 23 3 3 Men Operation Description ii BEER BERGE BEBE aa aus Aan UN OUI UO as 25 3 5 k Menu Structure Chart sio 25 313 2 Menu Option Scheduler eT 26 Chapter 4 Device Opera MP m 31 4 1 Power On Ott and Lozin Lock int o EA dE A lina 31 4 1 1 Keystroke Unlock Lo Che cositas 31 4 1 2 System LOpin NO 32 LABS CiuNIddc c 32 4 1 4 Mani METUIT MEME 32 4 2 General Setup ata 33 A 21 General SUP mir diia 33 A O NN 34 4 3 Record Setup TO 35 LUN ICUDnXi CI JE 35 4 3 2 Manual ReCOEG A ERR FORI O
43. ns down while in PTZ control Network connection indication lamp itis light when the PC client connect to the DVR 22 mu aana Net DVR Il 3 4 Mouse Operation Besides remote controller mouse also can be used to control the DVR System also supports mouse hot plug Right click the mouse 1 If the system is in login status right click the mouse then shortcut menu will display 2 If DVR is locked and in real time monitor status the login menu will pop out when right click the mouse The Video Split system default setting user name is admin and password is 888888 double click left button to open the flexible keyboard 3 Once entering the menu right click the mouse it will let you exit the current interface and back to the former menu or exit the main menu 4 For date input left click the mouse you can see the software keyboard After input date right click the mouse you can exit the software keyboard Left click the mouse 1 Left click the mouse and you will enter the functional menu 2 In the main menu left click and choose the item to enter or set up the parameters 3 When selecting the motion detection setup left click the mouse to change the status of the motion detection square unit 4 To set up the video images parameters you can change the brightness contrast saturation hue of the image by left click the mouse on a certain point you prefer 5 Left click mouse in the inp
44. ort normal on off Alarm output 1 channels alarm output Normal on relay output 8 Series interface RS485 support network transparent connection support serial keyboard Operation mode multi functional IR remote control USB mouse serial keyboard DVR lll Ill User Manual w 10 Backup interface USB2 0 interface 11 Network port RJ 45 10M 100M Ethernet Interface 12 Power supply 220 3096 V 50 3 HZ 110 20 V 60 396 HZ 13 Dimension 440mmx330mmx 120mm Length Width High mm 2 2 Main Functions High effective RTOS and embedded processor are adopted in this series DVR as well as all functions needed for the monitoring system are integrated Code is solidified in the flash chip to keep the system in high stability and reliability System can also work in a long time surveillance environment and even in stringent circumstance Note The following features might differ from the below description since we have series products and different hardware and software versions u Compression features 1 Support PAL NTSC video format signal 2 Video compression algorithm is H 264 3 Video and audio signals are compressed into H 264 code stream Audio and video stream are synchronous when playback and audio recording can be canceled if only video is in need 4 Audio compression algorithm adopt G 711A the video and audio signals of each channel is compressed in real time and separately then become a compos
45. ough Main menu gt Network Setup to enter the network setup interface 4 7 1 IP Setup The Network setup interface is as follows Auto acquire IP address If the server in the LAN where the DVR is placed has the DHCP service and you have selected the DHCP option DVR will obtain a dynamic IP address from the server and displayed within the IP address column Disable DHCP If there is no DHCP service in the LAN you can choose this option to designate the static IP address IP settings This IP must be unique It can t conflict with the IP of other servers or working stations in the same LAN Default 192 168 0 6 Subnet mask code Used to differentiate subnet Gateway address Used to realize communication between different networks it needs to set up gateway address DNS server Input the DNS address acquired by PPPOE Note Please ensure the DNS address is correct otherwise the DDNS will not work Command port The port for data transmitting with client default set is 8101 port range 8000 9000 HTTP port IE browse port default set is 81 Port can be changed You have to restart the system to effect the changes After you change the 48 oom E __ Net DVR Il HTTP port you should type http IP port for IE browse Enable multicast This function only affects UDP stream Multiple IP address Multiple IP address set range is from 224 0 0 0 to 239 255 255 255 The system default is 239 0 0 1 Multiple port
46. quiry function Playback functions Accurate time orientation Playback by search category All manual schedule motion alarm Support digital zoom function A wU N e C Support 16 channel accurate playback u Real time display features A Support VGA and BNC output Support digital zoom function N Ill User Manual WH Support part area or full screen video mask Support video parameter adjustment brightness contrast hue saturation Support channel auto sequence cruise ON tn Ro UC Support intercommunication inter talk u Storing and backup functions 1 It has the specialized USB2 0 backup interface in the back panel 2 Backup record files through client manager software 3 Backup record files through windows IE 4 Powerful HDD management function support formating the HDD when the DVR is in normal state support damage sector masking function It can reduce the DVR temperature and power consumption 5 Standard FAT32 file system format The recording file can be recognized on the PC and played by our player u Alarm inspection functions 1 Local alarm video lost alarm motion detection alarm sensor alarm no HDD alarm no HDD space alarm video abnormal alarm HDD sector error alarm 2 Remote alarm video lost alarm motion detection alarm and sensor alarm can be sent to client manager via network 3 Video lost alarm motion detection alarm and sensor alarm can be tr
47. r the packing list 3 3 Device interface we 14 Net DVR Il 3 3 1 Video Audio Connection Video output 1 VGA output 1 CVBS output Audio input User can use our special cable to capture audio Audio output cautions If you want to connect sound box for audio output please use 3 5mm to two lotus flower cable for change 3 3 2 USB Backup Interface This port is just used to backup The capacity for the U disk should be larger than 512M and the format is FAT32 If you want to format the U disk please enter the disk management to check it Specific operation please refer to Disk Management The U disk backup operation please refer to Backup Operation 3 3 3 Network Interface There is a RJ45 10M 100M adaptive Ethernet interface which is used to connect the PC and the DVR The indicator lights ACT and LINK are used to indicate current network status LINK Network speed indicator on 100M off 10M ACT Send Receive data indicator Blink Sending Receiving data Notes When you directly connect the computer s network card with the host DVR please use the cross line when connect with the computer through router please use the parallel line 3 3 4 Alarm Input Output Connection Alarm input Input resistance 22K Q Sensor power The machine provides a 12V DC power output port 15 oo Ill User Manual Alarm sensor connection Alarm input The physical connections of the normal on of
48. ress and port number or between user name and port number the punctuation must be input ll User Manual WW Appendix 2 Net DVR Q amp A Thank you for choosing our DVR series products We will always be at your services In case you have any difficulty while using the products please refer to the below frequently asked questions amp answers If you cannot find solution here or the solution offered here still fails please feel free to contact us by our hotline and or technical support E mail box We will make most timely reply to your questions Testing Methods 1 Replace Method Replace the power supply and HDD of the DVR 2 Minimum Load Method Get rid of the HDD video audio and alarm resource 3 Upgrade Solve some incompatible problems Note Some problems may be caused by incorrect operation If you can not make sure the problems please run Reset default option C A The problem about rebooting self testing system halted 2 01 Why the DVR doesn t start up though power cable is well connected to power source 01 1 Check if you have turned on the switcher on the back panel 2 Check if you have inputted the right power password and pressed Enter button 02 I see the Super DVR logo but why it stops at self check process 02 To detect if the problem is caused by hard disks please remove all the hard disks and start system again The DVR can start up without a hard disk After
49. ressing Record mode The record parameters will be active in the selected record mode Definition CIF DI adjustable Encoding stream type VBR and CBR VBR It means when compress the video signal system can adjust the compression bite rate dynamically according to the changing of the image source Thus when recording system maximally saves HDD capacity and for net transmission the bandwidth is also maximally utilized CBR The compression bitrate keeps constant even when image source changes The characteristic for CBR is in limited bitrate to have good compression images as well as easy to estimate the HDD occupation and network bandwidth on remote controller or by the mouse 35 oo Ill User Manual Encoding stream When compressing the intense moving image we should make a upper limit of the compression bitrate there are unit bps 100K 128K 256K 512K 1M Under the CIF maximizing the 1M Note the more intense of the movement the higher bite rate you should set Video quality There are 6 levels of video quality highest higher high middle low lowest Audio The on off switch for audio Tick off indicates open otherwise means off Dual streams 1 The parameters of local stream are for main stream The local stream parameter settings affect the recording main stream and network main stream 2 The parameters of net stream are for sub stream The net stream parameter setting
50. s high integration and reliability The series adopt latest file system which named MFS it s the latest file system which is based on the Microsoft FAT32 It is the innovative and dedicated DVR file system It won t create the disk defragment in a long run Logical stream media operation fast response Add the key information verify protection avoid the key area of the HDD damage The Series offers multi ports it can support USB2 0 high speed backup mouse keyboard operation etc AO Ur Hb WW isiu Net Chapter 2 Technology Guideline and Main Functions 2 1 Technology Guideline Video parameters Video input composite video input PAL 25 fps NTSC 30 fps BNC 1 Vp p 75 Q Video output 1 channel composite video output BNC 1Vp p 75 Q PAL 625 line frame NTSC 525 line frame Audio parameters Audio input BNC interface input resistance 10K Q input extent Vp p 2 0VLINE Audio output BNC interface input resistance 10K Q input extent Vp p 2 0VLINE Voice chat Input 3 5MM interface input resistance 10K Q input extent Vp p 2 0VLINEin SOmVMICin Video compression Compression arithmetic H 264 Resolution CIF PAL 352x288 25FPS NTSC 352x240 30FPS Audio Compression Compression arithmetic G 711A Audio sampling rate 8K sample sec 16 bit sample Operation System Real Time Operation System RTOS HDD interface 2 SATA interfaces support 48bit LBA working mode Alarm interface Alarm input Alarm input supp
51. se record files by period or record type Click yellow zoom mark to switch to the accurate playback interface There are 4 types record file manual schedule motion alarm You can press or button on the remote controller or left click mouse to choose file type System default list all record types files Full channel playback System support multi playback 8channels function They are all real time playback You can press the number button on remote controller to switch to another channel when playback the record After choose time period and channel system will update the record data When you choose a record file the start stop time and size of the file will display at the lower part of the interface Move cursor to the file you want by remote controller press confirm button to start playback the file you can also use this function by double left click mouse on the file Click page up down key for category search in different pages S mu ll User Manual Right click the mouse during playback to use hide playback control menu Support digital zoom when playback by mouse Operation procedure Enter the playback image click mouse wheel to start option left click mouse for selecting digital zoom start point then drag mouse to the point where you want to be digital zoom end point There will be appear an square Drag any border of the square area to zoom in Right click mouse to quit the digi
52. start up system will prompt system does not detect the disk information whether to continue Click OK button and the host can engage in normal operation 03 My system can finally start up but seems to be quite slow Why do Hard disk error will take system much time on rechecking a 68 oo Net DVR Il 2 04 Why does my system restart after self check 04 1 Check the hard disks if they are in FAT32 file format if not change to FAT32 2 Check Color System setting in Record Parameter menu In case this setting is PAL while present video input is in NTSC format which will cause system restart 3 Please unplug the network cable to see whether DVRs run normally since there are serious problems of the network which may also cause the host to restart repeatedly 05 Why my remoter doesn t work 05 1 Please check if the IR indicator light on the front panel flashes when you make operations with the buttons If not please check whether the remote control has run out of battery or the remote control has been damaged 2 Check if the front panel is in lock up status If so press Login Lock button and input power password to unlock 3 Please check if the host software locks the operation If yes please input user name password to login so to make IR remoter control work 06 Why system halts at some certain time doc In case system halts at some certain time for example around 7 30am please check your
53. tal zoom interface 4 9 System Management After login user can through Main Menu gt System Management enter the system management interface The figure is as follow 4 9 1 User Management When the DVR leaves the factory there is just one user named admin the default password is 888888 please use this password when firstly login the DVR User admin has the most powerful right of all the users and can createl5 users at most all the rights of the 15 users are distributed by admin In order to protect the DVR s security the administrator should modify the password on the User management interface 1 User management Add delete user Focus the cursor on the add icon and click to add new user move the cursor to select the user in the user list then focus the cursor on the delete icon and click to delete the user 52 mun Net DVR Ill Modify password Using the direction key of the remote controller to move the cursor to the user list press OK then you can get in the interface or double click the mouse to get in Support local and remote rights setting Display the user list when login When login the DVR use the on the remote controller or click the wheel of the mouse to select the user If not select Display the user list when login you must input the username when login Alarm set mM setup Network setap Playback
54. tatus Set by mouse Left click a pane as the start position of the mask area then click another pane as the end position and the area will shown 38 mu Net DVR Set by remote controller press direction key to move the cursor press OK to confirm the start position then move the cursor to select the area you want to mask press OK again to confirm the end position Press clear to cancel the area Back to the channel setting interface click save to activate the setting The selected mask area will take effect both in the real time and the record 3 Video adjustment After login user can display setup gt Video Para or right click mouse and press image button remote controller instead then select the Video Para to enter the interface Default video parameter brightness 128 contrast 128 saturation 128 hue 128 Channel No used to switch channels user can also setup all channels directly Adjustment Method 1 Select the parameters you want to change then press cc button on the remote controller 99 66 99 2 Click the left mouse on the to change the value the on the interface can indicate the increase or decrease of the value 3 Video input adjustment Video input adjustment adjust black edges on each channel The input video is normally with black edges actually DVR reduced black edges by moving the capturing wi
55. te The host name can be set up to maximum 32 characters 2 Backup file playback To playback the backup files user has to enter the backup interface and click Inquire button select the record file and press ENTER to playback Backup date Display the backup files in current HDD backup partition Move the cursor on the date icon and press ENTER and the file list at Backup Def au tt the right side would display all files information of the date General tet Record tet Dutpat eet Niara set COM LET Metuark set ye Backup file list Display backup file information of a certain date Note User can not use the fast forward function when display backup file 4 9 3 Disk Management After login enter the interface through Main Menu gt Disk Management the interface is as follows The 1st line displays the connective HDD NO The 2nd line displays the HDD status The 3rd 4th and 5th lines display the HDD capacity free space and partition type information The last line displays the total HDD Playback 5 Info capacity and total free space of all the HDDs eee 55 om Ill User Manual Disk format System supports only FAT32 format the capacity of the HDD is above 32G System supports only one partition for backup Format Select the HDD NO then focus on the format icon and press OK to choose the type of the partition DATA or BACKUP The interface is as follo
56. te controller to control the PTZ press PTZ again you can quit the PTZ control mode You can also right click the mouse to enter the PTZ control interface Setting and calling preset point by the remote controller Enter the PTZ status press the direction button make the PTZ turn the direction which you want to set as preset point press preset botton aral wei on remote controller and input the No of the preset point in the box such Se as 001 then turn the PTZ to another direction if you press the M call button and input the No 1 which you preset to the box the PTZ will turn to the 001 preset point automatically ET Setting and calling preset point by mouse Enter the PTZ status double left click mouse at the preset input box to enable the software keyboard Hetuork set and input the preset No such as 1 Right click mouse to quit software Playback keyboard then click preset to activate the setup Then turn the PTZ to another direction if you click the call and input the No 1 which you preset to the box the PTZ will turn to the 1 preset point automatically Click return to quit the PTZ interface 47 om Ill User Manual Multi preset position sequence Note Only enable when system log off 1 Sequence interval time 0 99s 2 Preset No each channel can max set 16 preset position 3 Range of preset No 001 255 255 means closed 4 7 Network Setup After login user can thr
57. tem start up log backup log 3 System lock keystroke lock password verification multi level user authorization using the username and password as encryption key of code stream when transmission 4 Video lost alarm motion detection alarm and sensor alarm can be transmitted to the external equipment such as mobile phone or fixed phone 5 Network alarm linkage alarm signal can be uploaded 6 Watchdog function When the system is abnormal watchdog automatically detects and reboots the system u Exploitation Support Client manager software and client management SDK l oo Ill User Manual Chapter 3 Equipment Installation and Illustration 3 1 Installation Environment and Cautions Installation environment O Normal working temperature is 10 C 55 C Storage temperature is 10 C 70 C The equipment must keep horizontal either in installation or on using O Avoid installing in high temperature or humidity conditions The back of Net DVR should be placed 6cm away from the other device or wall while installing O Moving the Net DVR between two places with high difference in temperature will shorten the using life Please install the lightning conductor when the machine is used in frequent thunder areas O The network shield twisted cable must be with magnetic ring 12 om aana Net DVR Ill Cautions O Don t touch the power switch or the Net DVR by wet hands Make sure the machine and i
58. the single hard disk is above 32GB at least each HDD can max support 2000 GB 3 The selection and calculation for capacity Total capacity channels number record time needed hours capacity per hour M hour For example If you choose the recording bit rate type for CBR 512KB refer to 4 3 for bit rate types the HDD Capacity hour channel bit rate Mbps 3600s 512Kbps 3600s 1800MBb 225MB 1MB 8Mb Due to the various factors the calculated result is for reference only Some slight differences or small errors might exist in the calculation Audio recording capacity is about 15MB per camera per hour In order to save HDD space we suggest closing the audio except users mandatory require audio recording If you choose CBR recording the recording data will not differ from the bit rate option Notes When HDD is full the default set will let system overwrite the earliest recorded files and the free space will show 0M 4 The attachments such as data cable power line and hard disk are prepared well Notes This series DVR don t support the hot swap please install the HDD and connect the data line first then plug the electricity in 3 2 Package Checking After opening the box please check the host computer whether it is distorted or mangled If there have please do not use it and contact your suppliers in time Meanwhile please check all accessories of the host computer do read the attached information carefully Notes Accessories as fo
59. ts case are grounded There is an earth interface on the back panel of the machine O Keep the power supplier stable to avoid abnormal power cutoff O Avoid dropping liquid or metal into machine that may cause short circuit or fire O Don t record or playback until at least one HDD is installed O Short circuit would happen when moist dust is on the board so user has to termly brush the board and other accessories to make the machine work in good condition O Video audio RS485 devices cann t be plug or draw when the power is on or else the equipment will be easily damaged Use the power on off button on the front panel instead of direct shut off the power directly when turn off the Net DVR so that the hard disk won t be damaged O After installation machine can automatically detect hard disk If an unformatted hard disk is detected system will give off information whether to format the disk For a used dick please delete the used partition in PC or system meight have errors The system only supports FAT32 file format When hot swap the SATA hard disk please plug in out the data cable and power cable together O In order to keep the integrality of the records damaged disks should be exchanged promptly There is information about the error of the disk in the logbook 13 oo Ill User Manual 3 1 1 Attentions on Installing Hard Disk 1 Recommend high speed hard disk above 7200 rpm 2 The capacity of
60. tton on the remote controller the DVR is locked and you will see the LOCK light on the front panel is on To unlock the DVR please press the DN button and input the corresponding DVR device number Device number range is 1 99 default set is 1 Note If the remote control does not respond please check if this function is enabled ae 3 oo Ill User Manual 4 1 2 System Login When the system is in the status of locking e press the Login Lock on the remote controller or right click the mouse the figure of login will appear as follows Input user name and password on the login port distribute in authority in advance after you input correct user name and password and press ENTER the sign on the lower left corner will switch to S automatically and show the current user name Then you can carry on the operations in the authority to the system at the moment 1 Default user admin default password 888888 2 When you input the incorrect password 3 times continuously the system will alarm and get into the status of locking automatically In that case you need to click the clear on remote controller to retype the password 3 To input name and password you can left click mouse It will pop out software keyboard Right click mouse to exit A Cancel Note For the sake of safety please change the default password immediately 4 1 3 System Lock When the system is in logi
61. ut box and choose number uppercase lowercase letter symbol delete blank confirm button in the software keyboard to input target information Through click the Caps button you can switch the status between uppercase and lowercase a 23 m Il User Manual Double click left mouse the division can be switched by double click Double click left mouse in the input box to enable the software keyboard right click the mouse to exit software keyboard The interface is as follows lnz Del Net DVR Ill smeg suuo Aanbuj 607 i Fi meis usse L Ill User Manual EEEEE 3 5 2 Menu Option Schedule Menu Instruction 1 Display contrast from 1 1 to 1 5 the color of background is changed from light to dark 2 Video format PAL NTSC General General 3 Record overwrite mode auto alarm indic ate setup ida 4 Auto lock setup 1 10 minutes 5 Resolution 800 X 600 1024X7681280X1024 1440X900 1920X1080 1080P 6 Language switching Support in both Chinese and English switching Time setup Setsystem date time Sc hedule e Set continuous record time table 1 Record type manual schedule motion detection and alarm record Record 2 Definition CIF setup Record 3 Bitrate type BR VBR parameters 4 Bitrate size 100K 128K 256K 512K 1M Under the CIF maximizing the 1M 5 Image quality 6 level highest higher high middle low lowest 26 m
62. ws after you confirmed the partition type press OK the system will prompt It s formatting 4 9 4 Restore Default The way to restore default setting After login through System Management gt Default continuous operations to enter the interface the interface is as follows Note Network IP and port System time user account and hard disk management wouldn t be restore default when do this operation System default parameters Common Para Contrast 5 1 Video format PAL Record overwrite mode Auto cycle Disk error alert Enabled Open auto locking Enabled auto lock time 3 minutes Date format Y Y Y Y MM DD Display channel name Enabled Display time Enabled Display temperature Enabled Backi Channel switch Closed Rec Para Record mode All Encoding stream type VBR Encoding stream 512K Record quality High Video frame 25 Audio Enabled Transmission encoding stream 512K Transmission record quality High Transmission audio enabled Record Mode Manual Closed Schedule Closed Motion detection Closed Alarm detection Closed Network Auto redial Closed Auto login Closed COM Baudrate 9600 Data bit 8 Parity bit None Stop bit 1 Keyboard address 1 Protocol Unknown Channel Channel name Reset to default Video loss alarm Enabled 56 oo aana Net DVR Il Alarm output 1 2 Video area mask No mask Preset poll Closed Pre record time 10s Delay record time 30s 4 9 5 Password Reset

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