the User Manual here!!!
Contents
1. File to upload No file chosen Add Contacts File Record Eg 27832226469 Tab Name First make sure your file is correct before uploading Create your list of cellphone numbers in an excel spreadsheet o Sheet name must remain as Sheet 1 Make sure your cell phone numbers start with 27 or 27 and in Column A Make sure your clients name is in Column B A B 27844470142 WR WN RR 011 gt Save your excel file as Text Tab delimited XML Saree eu Microsoft Excel 5 0 95 Workbook CSV Comma delimited sk C Formatted Text Space delimited RY Dy Text Macintosh eco et MS DOS SSERV CSV Macintosh VSERICSV MS DOS ASERI DIF Data Interchange Format SYLK Symbolic Link Excel Add In Excel 97 2003 Add In PDF APS Document Strict Open AML Spreadsheet ame OpenDocument Spreadsheet type Excel Workbook T thors Reception Tags Adda tag Title Adda e Select your Contact Group e File to upload click on Browse and select the Tab delimited file Now click on Add Contacts 5 2 3 Add new contact group e www sMSimpi co za gt Login gt SMS gt Manage gt go to Create or Remove a Group Contact Group Training Groupi 0 012 Click on Create a Group Enter name in the Insert Group Name box and click on Insert 5 3 Copy delete and modify SMS contacts www oMSimpi co za gt Login gt SM2. 6 4 SMS Inbox gt www SMsSimpi co za gt Login gt SMS gt SMS Inbox This feature allows you to search for any replies to any message you sent and not original messages to any of your Campaigns however it may include a reply to any automated response to any Campaign Thus it is a very useful tool to track customer experiences 019 www 9oMsSimpi co za gt Login gt Campaign SMSImpl www SMSimpi co za gt Login CAMPAIGN DASHBOARD gt Unique Cell No s 35686 33960 1 R 0 33 1 0 020 7 2 New Campaign keyword based campaign NEW CAMPAIGN Campaign Details Campaign Status Campaign Name Description End Date for campaign will be about gt Select a Start and end date for your Campaign e Click on Next NEW CAMPAIGN Campaign Details SMS Selection Premium Rated SMS Value Running campaign reply message TRIAL Campaign 1 Campaign to test effectiveness of thsi tool 2012 10 31 ait ZAR 1 50 Short Code 33960 Thank you for your entry seems this Tool is working Number of characters left Sorry this competition is closed Default closed campaign reply message Number of characters left Capture your auto response message for all entries Click Next www oMsimpi co za gt Login gt Campaign gt New Campaign gt Create a new a Enter your Campaign Name and a short description of what the Campaign
3. NEW CAMPAIGN The Keyword is Car Description is key word for Merc Please capture the key words that must be used for entries to this specific Campaign All keywords are to be 1 word LE Win DO NOT MAKE YOUR KEYWORD LE Win Space 1 The system uses shared key words and you have to use key words to differentiate your entries from other Campaign entries e Add detail in the description field for your open reference You can add 3 FREE keywords amp delete when you no longer require them gt Click on Next NEW CAMPAIGN Campaign Details SMS Selection Keywords Client List Client List PT optional Name of the client for this campaign Phone Number 01234567 Cell Number 0185312345367 Fan 01234567 E mail I ode 254 This is optional yet recommended to use for audit and tracking purposes You now select an existing Customer or capture new Customer details who the Campaign is for Click Next NEW CAMPAIGN Campaign Gciaila SM Selecierm Reywertia Cica iat Additde erns Coron Infermetcn m Information Merccics Serr AISO cam EO walas RoE ETEO Aerian Te te y Scie y Frici D Gutticer Iy Dn Fack p z222 S verfanag Medis De Comectten D infsemsten PF weins ard Media Metis medue Werckiy Tw amp Radic Sect Sper band cuts doily s Orea Skoptrq Comics arta Social Intinaicoo Hame of permen
4. gt Click on contact from drop down list 07 Multiple Contacts from my Contacts List gt Hold CTRL key and click on Contacts from drop down list Group s gt Click on single Group or hold CTRL key and click on selected Groups Cell Numbers from File gt Click on Browse and search for previously created file Campaigns gt Click on single Campaign or hold CTRL key and click on selected Campaigns Will automatically create sender list to all subscribers that have responded to Specific Campaign Click on Add to Send Queue to load the job You will notice SMS s to Send has changed from 0 to the number of people you will be sending an SMS to If you are happy and do not need to edit or delete from your queue click on Submit SMS Queue to send your SMS s 5 1 Purchase SMSimpi Credits www SMSimpi co za gt Login gt Admin gt Credits gt Purchase Credits Form displayed on next page of Manual Page 9 Click on the drop down box next to SMS Bundle Select the amount of SMSimpi Credits Click on the drop down box next to Select Info to use Select whether the purchase if for the Company or Individual use Fill in the required information Click on Purchase SMS Bundle to register the purchase with Stout s Administration Department SMSimpi will display a printable pro forma invoice with a reference number the amount payable Stouf s banking details and the f
5. www SMSImpI Cco za Register as a SMSimpi User OT A W N e Log in as User Update my details Change password Send SMS 5 1 Purchase SMSimpi Credits 5 2 Edit Contacts 5 2 1 Add new contact s 5 2 2 Load contacts from file 5 2 3 Add new contact group 5 3 Copy delete and modify SMS contacts 5 4 Send single SMS 5 5 Send SMS to group 5 6 Send bulk SMS from file 5 7 Delivery schedule SMS Reports 6 1 SMS Stats 6 2 Sent SMS 6 3 Replies to my SMS 6 4 SMS Inbox SMS campaigns 7 1 Campaign Dashboard 7 2 New Campaign 7 3 Manage Campaign 7 4 Campaign Reports 7 4 1 Received SMS for Campaign 7 4 2 Random Winner Who is Stouf Communications Pty Ltd 02 SMSImpi is a keyword based premium rated campaign system and is strongly recommended for users with fairly straight forward campaign requirements The key features of the product are Easy to set up Easy to use Easy to manage Create and manage your own SMS competitions campaigns Campaigns can be loaded and activated within a few minutes Campaigns are available to users of all 3 networks Vodacom MTN Cell C and Telkom Mobile The system uses a 5 digit short codes each short code denoting a different price band SMS value 13 premium rated price bands from R1 to R30 Use keywords to identify your campaigns customers will SMS the keywords followed by any other info you may require e g Name or Answer Full SMS tracking search
6. Click on Add to Send Queue For Multiple Contacts from my Contacts List Click on the contact number and click on Add to Send Queue Repeat this step until you have selected the multiple contacts you would like to send to Click on Add to Send Queue 5 6 Send bulk SMS from file www oMsSimpi co za gt Login gt SMS gt Send Create an EXCEL file by capturing the cell numbers and message in the following format Home Insert Page Layout Formulas Data Review View a Insert g Delete Format 7 27831234567 Message 1 27831234568 Message 2 27831234569 Message 3 27831234570 Message 4 gt Create your list of cellphone numbers in an excel spreadsheet Sheet name must remain as Sheet 1 Make sure your cell phone numbers start with 27 and in Column A Make sure your SMS message is in Column B o Save your excel file as Text Tab delimited Web Page mA pokai m Microsoft Excel 5 0 95 Workbook CSV Comma delimited sk C Formatted Text Space delimited Ry De Tet Macintosh ad Tet MS DOS CSV Macintosh WSER CSV MS DOS ASERI DIF Data Interchange Format SYLK Symbolic Link Excel Add In Excel 97 2003 Add In POF APS Document Strict Open AML Spreadsheet AME OpenDocument Spreadsheet type Excel Workbook thors Reception Tags Adda tag Title Adda gt Select Cell Numbers from File from drop d
7. Terms and Conditions I Agree to the Terms and Conditions Accept the Terms and Conditions gt Click on Save Campaign NEW CAMPAIGN Ane Updating the page please wait Message from webpage gt Click OK and then the red highlighted button Confirm to save Campaign details Congratulations Your Campaign is now in Market 0 025 7 3 Manage Campaign www oMsimpi co za gt Login gt Campaign gt Manage campaign This feature allows you to update cancel or extend your campaign which is the same clicking on the Campaign name on the dashboard MODIFY CAMPAIGN Campaign Name ddd FA Get Campaign Details Campaign Type ShortCode keywords Client List Campaign Info Reports Black List Terms and Conditions Campaign Status M Trial 7 Live Campaign type Normal Campaign Your Campaign is in an Evaluation period until an Administrator is checking you campaign For 20 profit the set up fee is RO and the monthly management fee is RO www sMSimpi co za gt Login gt Campaign gt Campaign Reports gt Received SMS for Campaign Select a campaign from Campaigns drop down list Select a keyword from Keywords drop down list Select a date range and click on Export Campaign Report A PDF file will be downloaded named Campaign Report www oMSimpi co za gt Login gt Campaign gt Campaign Reports gt Received SMS for Campaign Select a campaig
8. Comprehensive reporting Own Dedicated short code available on request 1 Register as a SMSimpi user Go to www smsimpi co za Click on Get a UserID in the top right hand corner The registration form will be displayed Sign Up for your new Account Basic Settings User Name Pimi name m oine Ed Phone Number User Company Address Street Address county S User Company Billing Details Account Number ant seniai Company Details if Applicable Trading Name Complete the form Please protect your User name and Password gt Click the REGISTER button and you will see this displayed on screen Thank you for Registering Please check your email inbox to finish your registration on SM SIM PI Basic Settings e Wait for the email before continuing with further steps Once you have received an email from noreply smsimpi co za with the following www smsimpi co za activate aspx to activate your SMSPIMPI account Use the code 317311 e Please click on the link and fill in your username password and code The code sent via email gt Click on Activate account You are now ready to begin your journey on SMSimpi For more technical support please contact support stouf com 2 Log in as a User e Please ensure you have the correct username and password The username and password are case sensitive Go to www smsimpi co za Insert the User name a
9. S gt Manage gt go to Copy Delete and Modify Contacts Co Delete and Modify Contacts Group Name Training Group h Group Name Training Group EA 27831234567 TraingSubl 27831234567 TraingSubl You copy one Group s Contacts to another by selecting the appropriate Group on left drop down then select the relevant Contacts and simply click on Copy to update the Group on right No duplicates can occur to protect the user from SPAM or unnecessary costs if a Contact is already in the destination Group it will simply be overwritten and not duplicated 5 4 Send single SMS www SMSimpi co za gt Login gt SMS gt Send Message to send Enter the SMS message you would like to send Select Single Cell Number from drop down list in the Send To box and enter the cellphone number by Cell No OR select Single Contact from my Contacts List from drop down list in the Send To box and select the contact number from the drop down list in Contact list Click on Add to Send Queue Click on Submit SMS Queue 5 5 Send SMS to group www oMSimpi co za gt Login gt SMS gt Send Message to send Enter the SMS message you would like to send Select Group s Campaigns or Multiple Contacts from my Contacts List from drop down list in the Send To box For GROUP or CAMPAIGN Click on the Group or Campaign you would like to send to
10. ax number email address Purchase Credits display PURCHASE CREDITS VIA EFT FOR TRAINING SMS Bundle 500 RO 25 S5SMS R 125 Select Info to use Individual Ra Pro Forma Invoice To Person raining1 Training1 Phone 0831234567 Cell 0831234567 E mail iwssales mtn co za Address 5 Edit user details Purchase SMS Bundle Please mote When you press the Purchase SMS Bundle button below the system will record your purchase and generate a Pro Forma Invoice using the details above Please deposit the required amount into the account listed on the Pro Forma Invoice Please fax proof of payment to the fax number indicated on the Pro Forma Invoice Upon receipt of proof of payment our Accounts Department will activate your SMS credits You will be notified by e mail once your credits are loaded Pro Forma invoice display PRO FORMA INVOICE Vat 4360201950 Customer Date 2014 02 24 Invoice No 608 Name Ssrah Leigh Brown Phone 0 Cust Id sarah Cell 0786203234 Email ssrah stouf com Address 14 Esmeralda Crescent Robindsle 2194 Randburg South Africa wc we Na Ml ME oe LGR a Meenas 250 00 a 00 yee SAY Total 250 00 Payment reference required on deposit sarah608 Stouf Communications Pty Ltd Standard Bank Northcliff 051001 002851989 0860924979 financegstouf com Please note Please deposit the required amount into the account listed on the Pro Forms Invoice Please fax pr
11. edge mobile data solutions We strive to ensure longevity by keeping ahead of the curve in this extremely competitive market To date since 2002 we have succeeded in achieving this goal We were founded on the 29th of September 2002 We are currently based in Randburg Managing Director Pierre van Rensburg Financial Director Duncan Martin IT Director Evan de Swardt We sponsor The South African Ballet Theatre The Boikanyo Foundation National Sea Rescue Institute Compass A SADAG V Jhb care for the aged FORA s B pT Pi an a r i a in etna P ee oe a i Sr a Wireless Application Service Providers Association www waspa org za 0 Stouf Communications is a full WASPA member 028
12. n from Campaigns drop down list Select a keyword from Keywords drop down list Select a date range and click on Export Received SMSs An excel spreadsheet will be downloaded named Received_SMS 1 026 7 4 2 Random Winner e wwww sMSimpi co za gt Login gt Campaign gt Random Winner This feature allows you to draw any random MSISDN in any campaign manually and on an ad hoc basis irrespective what type it is Random Winner fr Total Time Selected Time Campaign Name Key word 1 hd see 2012 10 17 08 17 14 PM 27824825561 Win Yello As of 180CT your MTN 141 points balance is 259 Dial 141 94 to use your points Look out for 2012 10 18 08 55 46 our great monthly competitions AM 278639239779 0 027 Who is Stouf Communications Pty Ltd Stouf is anything and everything in mobile marketing It established itself as an industry leader in the development and sale of enterprise wide mobile data solutions which are marketed locally and internationally Furthermore we have strong links to the South African network operators networks in Africa and a significant number of global networks To our clients this simply means that with Stouf Communications you can implement cost effective communication processes using SMS and MMS to talk to your customers suppliers and staff no matter where they may be Our strategic focus is on the development and implementation of cutting
13. nd Password Click Log on Note An incorrect Username will result in an Unknown User error message An incorrect Password will result in an Invalid Password error message If you have entered the correct Username and Password the following message will be displayed LJ a i SMS VELCOME TO SN TEST SMS DASHBOARD 2 Send SMSs Contacts Reports You can now choose which SMSimpi module you would like to access Send SMS Manage Contacts SMS Reports SMS Campaigns 3 Update my details www 9oMsSimpi co za gt Login gt Admin gt My Details Update your information e Click on Save 4 Change password e www SMsdimpi co za gt Login gt Admin gt Change Password Fill in your new password Then confirm your password gt Click on Change Password 5 Send SMS Detailed description pg 8 12 www omsimpi co za gt Login gt SMS gt SEND SEND SMSS User Name Test account Credits left 49 Message to send 160 fe Send to single Cell Number v Sheduled time k2 Ban v kos h Change SMS Sending Time SMSs to Send 0 O records Only a part of the message will be displayed in the grid Submit SMS Queue Delete Messages in Queue Change All Messages in Queue Type your message in the Message to send box Select who to send to from drop down box next to Send To Single Cell Number gt Enter Number Single Contact from my Contacts List
14. oof of payment to the fax number indicated on the Pro Forma Invoice Upon receipt of f of t our Accounts rtment will activate your SMS credits You will be by ain panas once your credits are loaded 097 Deposit the amount payable into Stouf Communication s bank account Insert your Username as the reference number in the deposit reference area on the bank deposit slip EFT form Fax Email the proof of payment to the Stouf administration fax number listed on the pro forma invoice or request your bank EFT system to email the proof of deposit to finance stouf com When Stouf s administration receives the proof of payment your account will be credited with the SMS credits purchased You will be notified by email once your credits are loaded 5 2 Edit Contacts www SMSimpi co za gt Login gt SMS gt Manage 1 All SMS Contacts must belong to a Group s 2 To enter a new Contact you must first Select an existing Group or add a new Group Select Group from drop down list 5 2 1 Add new contact s www SMSimpi co za gt Login gt SMS gt Manage gt go to Insert a Single Contact into a Group Enter details in all fields then click Add Contact You can Edit and or Delete selected contacts 5 2 2 Load contacts from file www oMsimpi co za gt Login gt SMS gt Manage gt go to Insert Contacts into a Group using a Tab Delimited File Contact Group Training Groupi
15. own list in the Send To box e Click on Add to Send Queue gt Click on Submit SMS Queue First make sure your file is correct before uploading 5 7 Delivery schedule gt www SMsSimpi co za gt Login gt SMS gt Send Sheduled time 17 oct am 2012 h Change SMS Sending Time e With this function you can only set a defined scheduled event If a change is required then the message must be deleted from the list below Select the date and time you want the message to be sent to the network and click Change SMS Sending Time The default is immediately if you have enough Credits Click Delete to remove the scheduled event SMSs to Send 1 ee es a ee UK 27832122601 test message S oe Delete s ee 5 a part of the message will be ee eee in the grid Submit SMS Submit SMS Queue Delete Delete Messages in Queue in Queue Change All Messages in Queue 016 6 SMS Reports gt www sMSimpi co za gt Login gt SMS gt Reports o o VIEW PRINT EXPORT REPORT ON SENT SMSS Please select required report Month Date Export Message Status Export Message Replies Print Export Matched Replies Report Sent SMSs by Report groupes records by Groups Report period 2014 02 01 to 2014 02 28 SMSs by Date Total 0 Delivered 0 Being Processed 0 Failed o Click the relevant buttons to access the different functions 6 1 SMS S
16. string fem 422 Sarman Syre This is optional yet recommended to use for audit and tracking purposes The following tab is an additional Campaign information tab for more information specific to this Campaign that could provide useful if queries arise Click Next 023 NEW CAMPAIGN Campaign Details SMS Selection Keywords Client List Additional Campaign Information Daily Reports None Daily f Custom E mail Address Jabcmotors abcmotors 4 Monday 07 00 Wednesday 09 00 Friday 11 00 W Email Received SMSs You can set up automated reports on your campaign Daily means a daily report of all entries sent at 08h00 to specified email address Custom means you can set up when in the week you would like to receive the report to the specified email address You can also request to be sent the SMS via Email for every entry received by selecting the Email Received SMS s tab further below o Click Next NEW CAMPAIGN Black List of Cell no for the Campaign Please enter the cellphone number that you want to black list You have the option to enter previously Black listed numbers in this area which will ensure that these numbers are not entered in any way These entrants will not receive any notification of attempt to enter either gt Click Next NEW CAMPAIGN Campaign Details SMS Selection Keywords Client List Additional Campaign Information Reports Black List
17. tats www SMSimpi co za gt Login gt SMS gt Reports gt e Select a date range and click on Generate Report sent SMSs by Report groupes records by Groups Report period 2074 02 07 to 2014 02 28 SMSs by Date Total 0 Delivered 0 Being Processed 0 Failed 017 Output fields o Total o Delivered o Being Processed O Failed 6 2 Sent SMS www 9SMsSimpi co za gt Login gt SMS gt Reports Select a date range and click on Export Message Status An excel spreadsheet will be downloaded named SMS_Status 1 e me g Free ae a lipboard x Alignment Report period 2012 10 01 to 2012 10 31 Date Sent Cell number Message Sent Message Status Output fields o Date Sent o Cell number o Message Sent o Message Status 6 3 Replies received to my SMS gt www sMsdimpi co za gt Login gt SMS gt Reports Select a date range and click on Export Message Received An excel spreadsheet will be downloaded named SMS_Replies 1 B iq pm j fr cl TO Jere 53 Format as Paste eee F lt 0 00 Cell Styles lipboard Alignment Number E3 se V a 1 Received SMSs 2 Report period 2012 10 01 to 2012 10 31 Cellno Date Message Sent Message Sent Date Message Received Received Message Output fields o Cellno o Date Message Sent o Message Sent o Date Message Received o Received Message
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