User Manual - Hope Industrial Systems
Contents
1. Tempered Anti Reflective Glass Window Acrylic WiridOW 2oin retener ere den tiet re cies a eder ed t Deep ns Troubleshoolting 1 1o kana facade ti kata AS Dc DII AE TT PLE Environmental Ha duoi Sat Ae i ead tcd a altar ae FUNCTION Al aA esnan te ee iiiar ran a ea ra Ea aa aA aaae ana Eeee 1 TOKELAU KNS Enelosure arrangere urene arter Physical iter e nae Hen Pen E t e ORITUR VGA Pin assignmoent t re ea ctae fete rake eed tuse eto bn ee ater d 21 Factory Preset Timing eene eus 22 Warranty Statement rnnvnnnnvnnnnnvnnnnnnnnnnvnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 23 Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dange rously high voltages are present inside the unit Do not disassemble the unit Refer servicing to gualified personnel only This equipment is not intended for use in critical applications where its failure to op erate would create immediate life threatening circumstances Applications including but no limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product T2. own pre configured brightness value 1 Custom Allows manual configuration of brightness and contrast using the OSD menu 2 Text Normal brightness for content involving heavy text 3 Internet Medium brightness for working with a combination of text and graphics Entertain High brightness for watching moving images and video Adjusts items in the menu DOWN Push to adjust brightness Adjusts items in the menu UP Activate a highlighted menu item AUTO Use this button for auto adjustment of the display Auto adjustment allows the monitor to self adjust to the incoming video signal The values of fine coarse and position are adjusted automatically Auto adjustment will also occur automatically each time the computer resolution is changed Use this button to turn the monitor on and off POWER This light glows green during normal operation and blinks green once as the monitor saves your adjustments INDICATOR OSD Functions Picture Menu Description Adjust the brightness Brighthess Direct Access Feature When OSD is not on the screen push the button to adjust brightness Contrast Adjust the contrast Color Menu Description Color Tone The tone of the color can be changed to one of four modes Cool Nor mal Warm and Custom Color Control Adjust individual Red Green and Blue color balance Select one of three pre defined gammas Gamma e Mode 1 Show
3. 1280 x 1024 VESA 1280 x 1024 22 Factory Preset Timing Horizontal Vertical Pixel Frequency Frequency Clock KHz Hz MHz Factory recommended timings for best picture quality Sync Polarity H V Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless itis a keyboard for which the warranty period is one year If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Re placement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive war ranty service you must get prior approval from HIS To request warranty service you can telephone us at 678 762 9790 or send an email to service HISmonitors com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA num ber must be conspicuousl
4. mode to VESA 1280 x 1024 60Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows ME 200 XP these settings may be found at this location Control Panel gt Display gt Settings 14 Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed direct ly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist degradation to the Military Specifications Acrylic Window The acrylic front bezel can be cleaned in the same manner as the touchscreen or glass window 15 Troubleshooting Symptom Check List Solutions No image onthe Do you see the Check Signal Cable Check the video connection from screen message on screen the monitor to the computer
5. Hope Industrial Systems Inc VE User Manual 17 Universal Mount Industrial Monitor Model No HIS UM17 C Table of Contents Safety and Regulatory Information rrravrnnnnvnnnnnnnnnvnnnnnvnnnnnnnnnnvnnnnvnnnnnnnnnnnnnnnnnnnnnn 3 EREMO FCC Notice Control Panel Buttons and Indicators eee eese 4 OSD Functions sun cle ees ee een eect 5 Picture e T 5 ig dE S 5 Images EET ATTA EE TTT AL ETEM TTT TTT LAT 6 On Screen Display OSD trei eR AE ees 6 PD TM 7 Information 5rd e nee eto in dee date D d PHP E YN tie e e er ede ae 7 Installati n Inistr ctlons ice eere tacet kula Je taa kulda 8 Preparing for Installati n TMT MTT 8 Installation using VESA mounting seen enne nennen nennen 8 Installation using the yoke and benchtop mounting 9 Installation using yoke and pedestal mounting option Installation using fixed pedestal mounting option seseseeeeeeneemenm Touchscreen Driver Installation Setting the Timing Mode rnnavnnnnnvnnnnvnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn Cleaning uL aa e Ui Ea guar vaas kee Resistive Touchscreen model eene eee entendi tinet
6. If running Windows and the computer If you see the initial screens then power is on reboot the computer and the image goes dark the computer watch for the initial boot and windows may be setto an incompatible reso screen lution Reboot the computer in safe mode and setthe resolution and refresh rate of the graphics card to a compatible resolution Do you see the Not Optimum Mode This message displays when the Recommended Mode 1280 x 1024 60 signal from the computer exceeds Hz message the maximum resolution and fre guency that the monitor can handle gt 1280x1024 resolution or gt 75 Hz refresh rate Adjust the computer to a compatible resolution and refresh rate There is no image on the screen and The monitor is in Power Saver the power LED is blinking at 1 second mode intervals Press a key on the keyboard to ac tivate the monitor and restore the image on the screen The screen Is the screen tinted to one coloras if This occurs if not all signal cable shows strange looking at the screen through cello connectors are making contact colors or dis phane paper Check the signal cable connection plays in black and white 16 Symptom Check List Solutions Image on screen is not perfect Many possible causes Try the follow ing solutions Make sure the PC display resolu tion matches one the factory pre set timings shown in this manual Recall factory setting Ref
7. Installation Instructions Preparing for Installation Important Perform the following steps BEFORE installation of the monitor 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper airflow around the en closure 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit e The maximum rated temperature of the HIS UM17 is 45 C 113 F e Also remember that even though this product is designed to operate at 45 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit e The maximum rated humidity for the HIS UM17 is 90 non condensing Installation using VESA mounting All units come standard with a 100mm square VESA mounting pattern with M4 threads If this mounting method is used consider the following M4 screws should not protrude into the rear cover by more than 1 4 e The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity e For NEMA 4 4X applications the mounting interface should be properly sealed to prevent egress of water Sealing wash
8. NS USE EXISTING 6 32 SCREWS AND WASHERS FROM REAR COVER IN EIGHT LOCATIONS MARKED USE LONGER SCREWS PROVIDED FOR STAINLESS STEEL ONLY IN PLACES MARKED A A 54 1 2 FROM TOP EDGE TOFLOOR 10 32 ACORN NUT WITH NYLON WASHERS A 4 PLACES PROVIDED 47 314 FROM CENTERLINE TO FLOOR A A USE EXISTING 10 32 SCREWS AND WASHERS FROM REAR COVER IN FOUR LOCATIONS ACROSS BOTTOM RIGHTHAND SIDE TIGHTEN ALL SCREWS ROUTE CABLES THROUGH OF COVER PLATE FULLY AND CABLE ACCESS HOLE INTO BACK OFF ONE FULL TURN PEDESTAL PEDESTAL REMOVE AND DISCARD SIX SCREWS AND WASHERS IN THESE LOCATIONS ON REAR COVER PRIOR TO IN STALLING COVER PLATE BOTTOM VIEWOF PEDESTAL BASE WITH CABLE ACCESS HOLE 13 Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems To be sure you have the most current information check the following Internet addresses http HISmonitors com Touchscreen Drivers htm Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is impor tant for maximizing the quality of the screen image and for minimizing eye strain The tim ing mode consists of the resolution example 1280 x 1024 and refresh rate or vertical fre quency example 60 Hz After setting the timing mode use the OSD On screen Display controls to adjust the screen image For the best picture quality set your LCD display timing
9. T YOKE LOCKING NUT INSTALL 6 32 ANTI ROTATION SCREW 3 DIA WASHER POLYETHYLENE FRICTION PLATE YOKE THIS SIDE FORWARD PEDESTAL TOP PLATE IN STALL WITH FOUR 1 4 20 FLAT HEAD STAINLESS STEEL SCREWS 42 HIGH PEDESTAL 2 50 635 IN BOTTOM OF PEDESTAL FOR HIDDEN e 41 55 10 4 Note The 34 conduit and other sealing hardware are not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable gland 11 Installation using fixed pedestal mounting option Prepare the mounting surface for installation of the pedestal by referring to the illustra tion Install the pedestal using appropriate hardware and methods for the mounting surface selected taking strength cable routing and sealing into consideration Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and discard hardware shown in the illustration Remove and reuse hardware shown inthe illustration to install the cover plate Position and support the monitor so that the cables exiting from the monitor can be easily routed into the top of the pedestal Remove and reuse the acorn nuts and sealing washers to install the monitor onto the pedestal feeding cables into the pedestal 12 Installation using fixed pedestal mounting option continued from previous page USE M4 SCREWS AND eno FIXED PEDESTAL WASHERS FROM REAR COVER PLATE COVER IN THESE TWO LOCATIO
10. er to OSD functions in this manual Fine tune the picture by perform ing the following adjustments in this order coarse fine and po sition Refer to OSD functions in this manual Rolling or unstable image on Screen Many possible causes Try the follow ing solutions Press Auto button Change PC display resolution to 1280x1024 at 60 Hz refresh Make sure the PC display resolu tion matches one of the factory preset timings in this manual Unplug the power adapter to monitor and then plug it in again Press monitor power button again Reset the monitor to the original factory setting using the OSD 17 Drawings Front View 82 BOR p oo 1 3 13 94 10 74 354 1 272 8 DISPLAY AREA Side and Rear View 2 80 pi A HONTE PATTERN SIDE MOUNT 71 2 mm mm 1 4 20 INTERNAL THREAD 1 35 X 625 DEEP 343 CONTROLS KEYPAD KVM EXTENDER 1394 OPTIONAL REAR PANEL CABLE ENTRY 3 MODELS NEMA 4 4X CONDUIT ACCESS PANEL NEMA 4 4X PERMAGLAND NEMA 12 CABLE GLAND KEYBOARD TRAY OPTIONAL 18 Specifications Display Type Thin film transistor TFT Active Matrix Liguid Crystal Size 17 43cm diagonal Image size 13 3 338mm x 10 6 270mm Native resolution SXGA 1280 x 1024 Plug and Play VESA DDC Minimum resolution 640 x 350 Pixel pitch 0 264mm x 0 264mm Number of colors 16 2 million Viewing A
11. ers are provided for this purpose Installation using the yoke and benchtop mounting option NYLON BUSHING RUBBER WASHER 1 KNOB YOKE LOCKING NUT TIGHTEN AND INSTALL LOCKING SCREW YOKE THIS SIDE FORWARD 3 DIA WASHER POLYETHYLENE FRICTION PLATE 5 SQUARE BENCH MOUNTING PLATE 6 INSTALL WITH FOUR 1 4 20 FLATHEAD STAINLESS STEEL SCREWS OR 2 SCREWS PROVIDED 3 2 8 1 94 eo 49 3 Ux DIAMETER 1 56 2 396 dE DIAMETER 1 Insure mounting surface is smooth enough to seal with gasket and create mounting pattern in surface per the above diagram 2 Install first two opposing 14 20 flat head screws two different lengths provided 3 Rotate yoke 90 degrees to gain access to install remaining two screws 4 Remove cap from end of threads if routing cables through the center of the plate Installation using yoke and pedestal mounting option Prepare the mounting surface for installation of the pedestal by referring to the illustra tion Install the pedestal using appropriate hardware and methods for the mounting sur face selected taking strength cable routing and sealing into consideration Position and support the yoke assembly near the top of the pe destal Thread monitor cables through the yoke assembly the ends of the cables opposite the cover plate that joins to the monitor Connect all cables from the monitor into the pedestal Connec tors that do not have a locking mechanism should be
12. his product is a UL Recognized Component and must be used with a listed com puter FCC Notice This eguipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide rea sonable protection against harmful interference when the eguipment is operated in a com mercial environment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this eguipment in a residential area is likely to cause harmful interference in which case the user will be reguired to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Control Panel Buttons and Indicators Control Panel Button MENU ENTER Always When the OSD Menu is NOT Displayed When the OSD Menu is Being Displayed When the OSD Menu is NOT Displayed When the OSD Menu is Being Displayed When the OSD Menu is Being Displayed Opens the On Screen Display OSD menu Also used to exit the OSD menu or to return to the previous menu MagicBright Provides an optimum viewing environment depending on the contents of the image you are watching Four different modes are available Each mode has its
13. ngle Hori Vert 170 155 typical Brightness white 300 nits cd m max Contrast ratio 600 1 typical Back light Four CCFTs Cold Cathode Fluorescent Tube 50 000 hours brightness half life replaceable Screen protector when not shipped with touch Screen Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking Environmental Temperature 0 45 C Humidity 20 to 90 non condensing Shock 30g 1 2 sine 11 msec Vibration 0 006 inch p p 15 57Hz 1 0g 57 640Hz sine Altitude Operating up to 10 000 feet Non operating up to 40 000 feet 19 Electrical Monitor input 100VAC 240VAC 50 60Hz Power consumption Less than 34W Power management DPMS energy star lt 1W Video Input connector HD 15 optional BNC input Input signal format RGB Analog video 0 7Vp p Positive at 75 Ohm 10 Separate H V sync Composite H V sync Sync on green TTL level positive or negative Horizontal scan 30kHz 81kHz Vertical scan 56Hz 75Hz Optimum Resolution 1280 x 1024 60 Hz Maximum Resolution 1280 x 1024 75 Hz Response rate typical 8ms Compliance Electrical UL 60950 3 Edition cUL recognized component FCC Class A CE Environmental RoHS Functional Panel controls rear acces
14. rmance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsi bility to determine suitability of this product for your purpose and application 23 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication UM17 Rev C December 2007 2007 Hope Industrial Systems Inc 24
15. s Menu MagicBright Brightness Adjust Enter Auto Power Power Indicator OSD On Screen Display controls Picture Color Image OSD Setup Information Touch screen option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer 20 Enclosure Type Self contained stainless steel or powder coated carbon steel Environmental rating NEMA 12 12 4 or 12 4 4X built to IP65 standards Seal NEMA 12 gland NEMA 4 gland 34 conduit or 4 cable gland Mounting VESA pattern 100mm sguare M4 threads Optional Yoke mounting with 14 20 internal thread interface Physical Dimensions Width 16 4 417mm W x 13 94 354mm x 3 25 88mm D Height Depth Net weight Black Carbon Steel Model 13 6 Ibs Stainless Steel Model 17 05 Ibs Shipping weight Black Carbon Steel Model 16 25 lbs Stainless Steel Model 19 70 Ibs VGA Pin assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 21 Resolution IBM 640 x 350 IBM 640 x 480 IBM 720 x 400 MAC 640 x 480 MAC 832 x 624 MAC 1152 x 870 VESA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA 800 x 600 VESA 800 x 600 VESA 1024 x 768 VESA 1024 x 768 VESA 1024 x 768 VESA 1152 x 864 VESA
16. s normal gamma e Mode 2 Shows higher gamma brighter e Mode 3 Shows lower gamma darker Image Menu Description Removes noise such as vertical stripes Coarse adjustment may move Coarse the screen image area You may relocate it the center using the Hori zontal Control menu Removes noise such as horizontal stripes If the noise persists after Fine fine tuning repeat it after adjusting the frequency clock speed on your computer video adapter Sharpness Sets the clarity of the image H Position Changes the horizontal position of the display V Position Changes the vertical position of the display On Screen Display OSD Menu Description Language Changes the language used in the display menu H Position Changes the horizontal position of the OSD menu V Position Changes the vertical position of the OSD menu Transparency Changes the translucency of the background of the OSD The OSD menu will automatically turn off if no adjustments are made Display Time for a certain time period You can set the amount of time the menu will wait before it turns off Setup Description Image Reset Image parameters are replaced with the factory default values Color Reset Color parameters are replaced with the factory default values Information Menu Description Information Shows the video source and display mode
17. sheathed in heat shrink tubing or tie wrapped to insure that they do not pi come loose inside the pedestal i Feed all connectors and excess cabling inside the top of the pedestal 7 00 8 00 Feed all cables into the space available inside 2 50 pedestal IN BOTTOM OF PEDESTAL FOR HIDDEN CABLE Install pedestal top plate using the four 14 20 x 34 ACCESS long screws provided Access to the screws is 0 41 TYP gained by the clearance notches in the yoke Feed remaining cable into the pedestal and screw the conduit elbow onto the top of the pedestal taking care to position the direction of the conduit to allow free tilting of the monitor without interference Conduit elbow will pivot somewhat even after pipe nut is tightened Install monitor onto yoke with the Yoke Hardware Installation Guide provided Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and reuse screws to install cover plate onto monitor Tighten all eight screws of cover plate fully then back off one full turn 10 Installation using yoke and pedestal mounting option continued from previous page CONDUITELBOW POSITION AS REQUIRED FOR FREEDOM OF MOVEMENT FOR FLEXIBLE CONDUIT 1 1 2 PLASTIC PIPE NUT TIGHTEN AFTER POSITIONING CONDUIT ELBOW n v d NYLON BUSHING LIQUID TIGHT CONDUIT KNOB SEALING PLATE SEALING WASHER SEALING PLATE RUBBER WASHER LOCK NU
18. y marked on the outside of the shipping box HIS will not accept ship ments not accompanied by the RMA number You must ship or deliver the product to HIS Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gasses not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a ser vice agency authorized by HIS to perform such repairs fire flood acts of God or other contingen cies beyond the control of HIS HIS responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement HIS shall not be liable for direct indirect incidental consequen tial or other types of damages resulting from the use of any HIS product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the perfo
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