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EonStor A08 / A12 Series Installation and Hardware

1. Spare Parts and Accessories B 3 Appendix C Electrical Interfaces and Pinouts C 1 SFP Socket Connector Pin Outs Fach of the SFP host or expansion ports is comprised of a case bottom an EMI case and a 20 pin host connector These port sockets receive Small Form Factor fiber optic and copper based transceivers You may contact our technical support for an updated list of SFP transceiver modules that have been tested to comply with the sockets 1 Veer Nad 19 2 M Taul ro M s 3 IM Tx Disable Vee my RS mop pera Yet MMM 6 s Mop pera VecR 15 6 Mop DEF Veer I 14 7 M Rate Select RD Ni 13 s M Los RD E 2 o EE ver VeeR aq 11 10 ver Figure D 1 SFP Socket Connector Pin Outs Electrical Interfaces and Pinouts Pin Pin Name Pin Description Transmitter Ground Common with Receiver 1 VeeT Ground 2 TXFault Transmitter Fault Not supported Transmitter Disable Laser output disabled on 3 TX Disable 3 high or open 4 MOD_DEF 2 Module Definition 2 Data line for Serial ID 5 MOD_DEF 1 Module Definition 1 Clock line for Serial ID 6 MOD_DEF 0 Module Definition 0 Grounded within the module 7 Rate Select No connection required Loss of signal indication Logic 0 indicates 8 LOS normal operation Receiver Ground Common with Transmitter 9 VeeR Ground 10 VeeR Receiver Ground Common with Transmitter Ground 11 VeeR Receiver Groun
2. turned on Power on Self Test Please Wait Proceeding with controller self test Power on Self Test Completed Self test completed ES A12F v3 31 Modem Not Config This screen appears after the initialization process It clearly shows the model name ES A12F v3 31 128MB RAM Wait Verifying installed cache memory ES A12F v3 31 No Host LUN System is ready You can now start to configure the subsystem 4 8 Power Off Procedure If you wish to power down the ES subsystem please follow these steps NOTE If you wish to power down the ES subsystem please ensure that no time consuming processes like a Regenerating logical drive parity or a media scan are running 1 Stop IO access to the system Stop all IO accesses from the host computers to the ES subsystem Please refer to the related documentation of your host applications and operating system 2 Disconnect the host System Connection and Operation The host must be disconnected from the subsystem To do this disconnect the cables from both the host and the ES subsystem 3 Flush the cache Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be powered down 4 Turn off the power Turn off the power switches at the power supply modules Once the RAID subsystem has been powered down other devices that are connected to the subsystem may be powered down System
3. C 3 DB9 Audio Jack Pinouts Figure D 2 RS 232C Audio Jack Pinouts Electrical Interfaces and Pinouts C 3 short CN1 Pin Number Pin Name CN2 Pin Number 1 Ground 5 2 Brown 3 3 Black 2 For CN 2 Pin 4 and Pin 6 are Pin 7 and Pin 8 are short C 4 Ethernet Port Pinouts Table D 3 Audio Jack Pinouts Definitions Pin Pin Name Pin Pin Name 1 LAN_TXP 7 LAN_RXP 2 LAN _TXN 8 LAN _RXN 3 CT 9 Pulled High for Pin 10 4 NI 10 LAN_LEDG Link OK 5 NI 11 Pulled High for Pin12 6 CT 12 LAN _LEDY Data transfer Table D 4 Ethernet Port Pinouts Definitions C 5 Mains Power IEC type receptacle Electrical Interfaces and Pinouts
4. power supply and lower power dissipation It is also preferable that these transceivers are hot swappable It is also important that any transceiver you use meets the Fibre Channel performance and reliability specifications NOTE SFP Modules are user supplied items and must be purchased separately Please contact your system vendor or Infortrend s technical support for a list of compatible modules System Connection and Operation 4 2 4 Fibre Channel Topologies The Fibre Channel Standard has been designed to support three separate topologies They are point to point fibre channel arbitrated loop FC AL and fabric switch topologies e Point to Point Point to point topology is the simplest topology that can be used It is a direct connection between two fibre channel devices e FC AL This is the most common topology currently in use Fibre channel devices are all connected in a loop or a star like configuration using FC hubs Each device is assigned an arbitrated loop physical address AL_PA The FC AL is able to support 127 devices on a single loop e Fabric The fabric topology can support up to 2 Fibre channel devices This topology allows many devices to communicate at the same time To implement this topology a Fibre switch is required The ES FC models are able to support all three topologies discussed above 4 3 SCSI Connection Pre Requisites 4 3 1 SCSI Interfaces SCSI stands for small computer systems inte
5. BBU Section 2 6 If the controller has been removed for installing replacing the DIMM or BBU modules please refer to Section 2 7 for more details Rack mounting the subsystem Section 2 8 using the optional slide rails by Infortrend Install the dongle kits into the drive trays Section 2 9 2 Install the hard drives into the drive trays Section 2 9 Install the drive trays with the hard drives into the subsystem Section 2 10 Hardware Installation 2 3 2 5 Memory Module Installation The ES subsystem comes with preinstalled PC 133 SDRAM DIMM s If you prefer SDRAM modules with a different storage capacity the pre installed modules must be removed before installing the new modules If you do not wish to change the memory modules skip this section and move on to the Section 2 6 If you wish to install new memory modules please refer to the installation procedure below 2 5 1 Selecting the DIMMs Please contact your supplier or Infortrend s technical support for an updated list of DIMM modules that are compatible with the controllers on the subsystem 2 5 2 DIMM Module Installation Steps WARNING Prior to change new memory modules it is necessary to remove the preinstalled modules Do this with care Delicate components can be damaged during the process 1 Hardware Installation Remove the previously Loosen the controller module hand screws and remove the controller box Fig
6. INSTALLATION 2 1 INSTALLATION PRE REQUISITES iii 1 DD STATIC FREE INSTALLATION 2 2 3 UNPACKING THE SUBSYSTEM cccececere rire re rene 2 24 GENERAL INSTALLATION PROCEDURE see 3 2 5 MEMORY MODULE INSTALLATION ccererere 79 S eee eee 4 2 5 1 Selecting the DIMMS rinier oi e REEERE E OE EEE oot ssecacasuas 4 2 5 2 DIMM Module Installation Steps iii 4 2 6 BBU INSTALLATION an aan a a lana 5 26 1 Installation Procedure iui a a ALe 5 2 7 INSTALLING THE RAID CONTROLLER MODULE see 6 2 8 EINE AIV OLOINEN DNI C EEEE EE DE SEEE ala ine rada 7 2 8 1 Considerations for Installation Site and Chassis iii 7 2 8 2The Slide RAUL Kit cia ee 8 2 9 HARD DRIVE INSTAT TATIONS EE ZO REE eE E RTE dE RER eT aR c RTS Te g 9 2 9 1 Hard Drive Installation Pre reduigireg sss sss essen 9 29 2 Dongle Kit Installati n niiet ineen ideali 10 2 9 3 Drive Intstallation Without a Dongle Kit iii 11 2 9 4 Drive Installation with Dongle KIT 11 2 10 DRIVE TRAY INSTALLATION eee 12 CHAPTER 3 SYSTEM MONITORING 3 1 OVERVIEW fanali aban sehen ees A oes 1 3 2 SYSTEM MONITORINGi 1 tr 22H Eaz Kr rE cose E ates Hee hah R Ea RTE 1 3 3 EIRMWARB tisr lineare aa eran 1 3 4 SYSTEM IGE DS 2 seal rons chatter HE TAA 2 3 4 1 Controller Module LEDS iii 2 S4 2 LCD Panelis iaia iaia lalla ii 4 3 4 3 Drive Tray Single Controller Model M i S4DPSU EE
7. RAID Controller can be removed the only time a user should touch the controller itself is to replace the memory modules or to install the BBU The RAID controller is built of sensitive components and unnecessary tempering can damage the controller 1 5 2 Controller Module Interfaces The ES subsystem controllers come with the following interfaces Host Interfaces Introduction Subsystem Model Host Channels ES A08F G1A2 2 x FC 2G ES A08U G1A3 2 x SCSI 160 ES A08U G1410 2 x SCSI 320 ES A12F G1A2 2 x FC 2G ES A12U G1A3 2 x SCSI 160 ES A12U G1410 2 x SCSI 320 Table 1 3 System Host Channels SCSI 160 and SCSI 320 Host Ports The SCSI host connects to the ES subsystem through two 0 8mm VHDCI SCSI connectors which are located at the controller s face plate FC Host Ports The FC host connects to the ES subsystem through two small form factor pluggable SFP sockets which are located at the controller s faceplate FC Speed Detection Speed auto detection is specified by the Fibre Channel standard If a 1Gbps port is connected to a 2Gbps port it will negotiate down and run at 1Gbps If there are two 2Gbps ports on either end of the link the link will be run at 2Gbps 1 7 Drive Interfaces All the series models come with SATA drive channels that are connected through the back plane to the disk drives NOTE Unlike other RAID controller products the subsystem comes with preset
8. SCSI 320 Host Channels Pre configured host channels Drive Interface Support 8 or 12 channels of 1 5Gbps SATA Drive Channels All drive channels are pre set and cannot be changed Write through or write back variable Cache Mode rar optimization parameters per array Up to 1GB SDRAM with without ECC non Cache Memory E registered Number of LUNs G to 32 per host ID a maximum up to 1024 epending on system configuration Multiple Target Yes ID s host Channel Aliases for target IDs Yes Firmware on Flash Yes Memory Drive Hot swapping Yes w transparent reset of hung drives A 4 Drive Tray Specifications Specification Specification Tray Pitch 27 6mm Tray Width lt 110mm Tray Carrier Depth 180mm Tray Plastic Depth 30mm Total Depth 210mm 180mm 30mm A 4 A 5 Power Supply Specifications Specification Dimensions 248 9mm D x 128 8mm W x 81 6mm H Module deployment Dual redundant configuration Independent AC input and power switch on each power supply Nominal Power 350W DC output 12 0V 24A 5 0V 25A 3 3V 20A Input Frequency 47 63Hz AC Input 90VAC RAC 260VAC 4AC with PFC Power factor correction Yes Hold up time At least 16ms at 115 230VAC full load after a loss of AC input Over temperature protection Over current and over voltage protection a
9. aaa APPENDIX B SPARE PARTS AND ACCESSORIES B l OVERVIEW dini ini ea Bi SPARE PARTS ooo iano ear B 2 1 General Spare Parts ciali lean li ago aiar TRT B22 Other Spare Parts aca lio Rana aa eos B 3 ACCESSORIES AND OPTIONAL ITEMS APPENDIX C ELECTRICAL INTERFACES AND PINOUTS C 1 SFP SOCKET CONNECTOR PIN OUTS eee C 2 SCSI PORTPINOUTIS ril ini ike C 3 DB AUDIO JACK PINOUT Sannir lea ere reni C 4 ETHERNET PORT PINOUTS rene C 5 MAINS POWER cite RR RARA Ri Safety Precautions Precautions and instructions Prior to powering on the subsystem ensure that the correct power range is being used The EonStor subsystem comes with 8 or 12 drive bays slots Leaving any of these slots empty will seriously affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage If a module fails leave it in place until you have a replacement unit and you are ready to replace it Airflow Consideration The subsystem requires an airflow clearance especially at the front and at the rear To handle subsystem modules use the retention screws eject levers and the metal frames face plates Avoid touching PCB boards or connector pins To comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that during operation all enclosure modules and covers are sec
10. capacity RAID arrays use a least common denominator approach The maximum capacity of each drive be used by the array is the maximum capacity of the smallest drive Choose drives with the same storage capacity Profile The drive trays and bays of the system are designed for 3 5 wide x 1 high hard drives It is highly recommended that users do not try to use drives of any other size Drive Type The subsystem described in this manual can use either SATA or PATA hard drives Please ensure that you purchase the correct hard drives 2 9 2 Dongle Kit Installation Single controller subsystems If you wish to use PATA drives in the subsystem separately purchased SATA to PATA dongle kits are available and must be installed into each drive tray prior to the installation of PATA drives NOTE Drive trays with a pre installed dongle board is also available IFT 9272ADTISIP 1 Installation The dongle kit IFT 9270ANISIP 0011 shown in Figure 2 10 is mounted onto a metal base plate that has three pre drilled holes reserved for retention screws Figure 2 10 SATA to PATA Dongle kit 2 Three corresponding pre drilled screw holes Mounting hole can be found at the back Positions of the drive tray shown ike in Figure 2 11 I Figure 2 11 Empty Drive Tray Hardware Installation 2 10 Place the dongle kit at the back of the drive tray Hold the dongle kit in place and turn the drive tray
11. configurations for channel mode and channel IDs settings and should be sufficient for most applications Ethernet Ports All the controller modules on the subsystems come with a single RJ 45 Ethernet port The Ethernet port is used for local or remote management through the network RS 232C Audio Jacks The controller modules all come with one RS 232C Audio Jack serial port The serial port is used for accessing the controller embedded configuration utility through a terminal interface 1 5 3 Power Supply Units Two 350W redundant hot swappable power supply units PSUs are located at the rear of the enclosure If one PSU fails the second PSU will be able to supply sufficient power to keep the system running The power switches for these PSUs are located at the rear of each module See Figure 1 3 Introduction 1 8 The specifications for the PSUs are shown in Table 1 4 below Specification Description Nominal power 350 Watts with active PFC Input voltage 100 240VAC 10 Input frequency 47 63 Hz Input current 6A 90VAC 3A 230VAC Power factor Yes correction Hold up time At least 16ms at 115 230VAC full load after a loss of AC input Over temperature Lost cooling or excessive ambient temperature protection Over current limit 3 3V 21A lt Iout lt 40A 5V 26A lt Iout lt 50A 12V 25A lt lout lt 48A Size 248 9 D x 128 8 W x 82 1 H mm Operating Min Max Non M
12. controller bay The dummy plate should never be removed as it is used to normalize the chassis airflow A 2 Technical Specifications Specification RAID Controller Module Specifications Main Processor PowerPC 750CXe 400MHz with 256KB of internal L2 running at the processor s core speed Two FC 2G Fibre channels Host Channel _OR Interface Two SCSI 160 SCSI channels OR Two SCSI 320 SCSI channels FC protocol Point to point FC AL and switched fabric no by pass onboard by pass circuits should be provided externally Drive Interface Eight 8 or Twelve 12 1 5Gbps Serial ATA channels RAID Controlling Unit Architectural Features 133MHz Hardware XOR engine 133MHz memory bus dedicated for dual PCI bandwidth 133MHz ECC 128MB to 1GB SDRAM DIMM memory support Optional Li Ion battery module for up to 72 hours of backup time using a 512MB memory optional for the 12 bay models only 4MB onboard flash memory for controller firmware with a real time clock noting controller event time of occurrence and for scheduling maintenance tasks by future firmware RAID Controller Interfaces SFP LC type connector sockets for optical fiber connection OR VHDCI 0 8mm dual stack mini SCSI connectors RJ 45 Ethernet connector receptacle Audio jack serial port LCD keypad panel on the front foldable handle Other signals routed through hot pluggable FCI connector
13. in the ES subsystem packaging You can connect up to 15 devices on each SCSI channel 4 4 Connecting to Host Ports 4 4 1 Points of Failure The primary concern for configuring host side topologies is that points of failure are avoided It is often applied that host computers are equipped with two HBAs Host Bus Adapters so that disconnection of single host cable will not bring the system down The Fibre models do not have by pass circuits with its host ports It is therefore preferable to connect the FC RAID subsystems to the host computer s through either Fibre channel hub s or Fibre switch es 4 5 Single Controller Host Connection 4 5 1 Single Host Host Computer Host Computer Figure 4 2 Single SCSI Controller connected to a single Host Computer In the examples shown in Figure 4 1 and Figure 4 2 both the host ports are connected to a single host computer This provides path redundancy If one System Connection and Operation 4 4 of the host channels should be disconnected for some reason or the cable connecting one of the host ports to the host computer is damaged data flow should be routed through the second path from the subsystem to the host computer NOTE To create dual redundant data paths on the host side it is necessary for third party fail over software to be installed on the host computer 4 5 2 Dual Hosts E Host Computer 7 Host Computer E L Figure 4 3 Single FC co
14. new controller module 3 Once the DIMM module and the optional BBU module have been installed on the new controller module install the new controller module into the ES subsystem see Section 2 7 4 Re attach all the cables that were removed These include the cables that are used to connect to the host any Ethernet cable that was previously attached to the LAN port and the serial cable that was attached to the RS 232C audio jack 5 Power up the system 5 3 Replacing a Failed PSU Module System Maintenance The PSUs are preinstalled components and accessed through the rear panel If a PSU fails contact your vendor and a failed unit must be replaced as soon as possible WARNING Although the PSU modules are fully redundant it is not advisable to run the ES subsystem with a single PSU module for an extended period of time If the second PSU module fails the sub system will be shut down To replace a PSU please follow these steps 1 Turn off the PSU The power switches are located on the right side of each power supply module See Figure 5 1 2 Once the power switches have been turned off remove the power cables that connect the ES subsystem to the mains The power cable socket is found on the left hand side of each power supply module 3 After the power cable has been removed from the socket remove the retention screw on the upper right hand side of the PSU See Figure 5 1 The screw is located right below th
15. over Align the holes in the base of the drive tray with the holes in the dongle kit base tray Insert the three available retention screws from the bottom of the drive tray These screws will firmly secure the dongle kit to the drive tray and facilitate the installation of the appropriate drive 2 9 3 Drive Installation without Dongle Kit 1 Place the SATA hard drive into the drive tray as shown in Figure 2 12 making sure that the hard drive is oriented in such a way that the drive s SATA connector is facing the back of the drive tray ap Figure 2 12 Installing a SATA Hard Drive Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with 4 supplied 6 32 flathead screws See Figure 2 12 WARNING Only use screws supplied with the drive canisters Longer screws might damage the drive 2 9 4 Drive Installation with Dongle Kit 1 Hardware Installation For the PATA drives connect the hard drive to the dongle kit and make sure that the dongle kit connector is firmly attached to the hard drive s connector For the PATA drives connect the ATA and power cables from the dongle kit to the hard drive see Figure 2 13 Make sure that these connections are secure and will not come loose Figure 2 13 PATA Hard Drive Connectors 2 Once the connectors from the dongle board have been firmly attached to the hard drive place the
16. these modules fails the failure will be detected and the user notified through the various methods described above System Monitoring Chapter 4 System Connection and Operation 4 1 Overview This chapter describes the operation of the subsystem series This includes connecting to different external devices and different configuration options This chapter gives a short introduction to Fibre channel and SCSI channel topologies SFP connectors lasers etc It also shows how the different models can be integrated into a storage network and a complete description of the power on and power off procedure is given 4 2 FC Host Connection Pre Requisites NOTE The topics covered in section 4 2 only pertain to the FC models If you have purchased a SCSI model please go to section 4 3 for sample topologies 4 2 1 Cabling The FC Standard allows for optical connections Optical cables can be used over long distances and have been shown to be more reliable Due to the extremely high data transfer rates optical cables are preferred for 2Gbps fiber connectivity Optical cables are less susceptible to EMI WARNING All Cables must be handled with care They must not be bent and to prevent interference within a rack system the routing path must be carefully planned System Connection and Operation 4 2 2 FC Lasers WARNING Lasers can cause eye damage Operating the Fibre models of the subsystem requires purchasing separa
17. 260S 12F2D Preinstalled with a 128MB DIMM IFT 9272AUGCM08 Controller module for A08U including IFT 7260S 8U3D IFT 9272AUGCM08M1 Controller module for A08U including IFT 7260S 8U3D Preinstalled with a 128MB DIMM IFT 9272AUGCM12 Controller module for A12U including IFT 7260S 12U3D IFT 9272AUGCM12M1 Controller module for A12U including IFT 7260S 12U3D Preinstalled with a 128MB DIMM IFT 9272AU4GCM08 Controller module for A08U including IFT 7260S 8U4D IFT 9272AU4GCM08M 1 Controller module for A08U including IFT 7260S 8U4D Preinstalled with a 128MB DIMM IFT 9272AU4GCM12 Controller module for A12U including IFT 7260S 12U4D IFT 9272AU4GCM12M1 Controller module for A12U including IFT 7260S 12U4D Preinstalled with a 128MB DIMM Spare Parts and Accessories B 2 B 3 Accessories and Optional Items The accessories and their model names are listed in the table below Model Name Description IFT 9270CUHCab External SCSI round cable for host connection SCSI models mini SCSI to SCSI 68 pin connectors IFT 9270ASCab RS 232C serial cable audio jack to DB 9 IFT 9272CSlider Slide rails optional IFT 9270ABT BBU Module optional for 12 bay models IFT 9011 Null Modem IFT 9270ANISIP 0011 Dongle board SATA to ATA IFT 9272ADTISIP HDD tray pre installed w a dongle board
18. 5 disk drives The drive bays are accessed from the enclosure front and are easily accessible to the user As shown in Figure 1 8 below the ES subsystem is housed in an enclosure that is 4 bays wide by 3 bays or 2 bays high Drive bays slots are when viewed from the front numbered 1 to 8 or 1 to 12 from the left to the right and then from the top to the bottom Figure 1 8 Hard Drive Numbering Sequence 1 4 3 Dongle Kits Introduction The ES subsystems are designed to operate with SATA drives If users wish to use parallel ATA PATA hard drives in their subsystem then SATA to PATA dongle kits must be purchased separately and installed independently Prior to purchasing the subsystem you should have determined whether to use SATA or PATA hard drives If you wish to use PATA hard drives the subsystem will be shipped with 8 or 12 SATA to PATA Dongle kits that must also be independently installed 1 6 1 5 Rear Panel Components 1 5 1 The RAID Controller Module The RAID controller module contains a main circuit board necessary support interfaces and a BBU that is optional only for the 12 bay models The controller module contains no user serviceable components Except when replacing a faulty unit installing a BBU or installing upgrading the cache memory inside the controller module should never be removed or opened WARNING Although the
19. AINTENANCE 5 1 OVERVIEW 8 2 oie A Ora RA URANO R AGIRE Lsu tae A Oke 5 2 REPLACING CONTROLLER MODULE COMPONENTS 5 2 1 Removing the Controller Module iii 3 2 2 Replacing the BBU scsi j aerea aaa lo 5 2 3 Replacing a Failed DIMM Module sss essen 5 2 4 Replacing the Controller Module essen 5 3 REPLACING A FAILED PSU MODULE sse 5 4 REPLACING A FAILED COOLING FAN MODULE 5 5 REPLACING A FAILED HARD DRIVE sese 5 6 REPLACING A DONGLE KIT APPENDIX A SPECIFICATIONS A l FLEXIBLE CONFIGURATION OPTIONS e A 1 1 The RAID Controller Engine iii A 1 2 Rear Panel Variations rrrrririrereririerrererini E rioni A 2 TECHNICAL SPECIFICATIONS eee RAID Controller Module Specifications b T sanare Host Channel Interf c purea aaa EC protot loeien dipana tata bag den ana ETE S ESR E Drive Interface dT ete eei aeS sane ne fade leale RAID Controlling UE ereet Yea aaa RAID Controller Interfaces i e tata ae cela secs sy ia dati System Environmehi stirare ia re Renzi Power REQuireme nt sisi coins iaia ia iaia ariana YDA ATO EE ARANCE ISRAEL RR rie Warning TT ava landa dela aaa ela alano A 3 RAID OPERATION SPECIFIC ATIONS sese eee A 3 1 Configuration israeliana ela ieri A 4 DRIVE TRAY SPECIFICATIONS esse A 5 POWER SUPPLY SPECIFICATIONS eee A 6 COOLING FAN SPECIFICATION sese AT MANAGEMENT 5 ispiri RR
20. Connection and Operation Chapter 5 System Maintenance 5 1 Overview Constant monitoring and maintenance of your ES subsystem will minimize the chance of system downtime and preserve the working integrity of the system for a longer period of time If any of the subsystem plug in modules fails they must be replaced as soon as possible WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All the following components can be replaced in case of failure 1 Controller Modules Section 5 2 2 PSU Modules Section 5 3 3 Cooling Fan Modules Section 5 4 4 Hard Drives Section 0 5 Hard Drive trays Section 0 6 Dongle kit Section 5 6 5 2 Replacing Controller Module Components System Maintenance The controller module should never be removed unless the following replaceable components need to be accessed e BBU optional for the 12 bay controller modules e Cache memory DIMM Modules e Controller module itself If any of these components fails contact you vendor immediately for a replacement To replace any of these components the controller module must first be removed from the ES subsystem 5 2 1 Removing the Controller Module To remove the controller module Because the subsystem is equipped
21. DS rr aero 3 4 5 Cooling module LEDS T 3 5 RAIDWATCH MANAGER rasnon aE 022 e Ra eee 3 6 NOTIFICATION PROCESSING CENTER NPC 3 7 AUDIBLE ALARM piorra aot I I 3 7 1 Default Threshold Values 5 2 Faled Devices stola ili ale E E 38 FOMO RNO italia CHAPTER 4 SYSTEM CONNECTION AND OPERATION 4 1 OVERVIEW id EARLE LELE ARAN ut 4 2 FC HOST CONNECTION PRE REQUISITES i 42 CODING isla cae Petia oes hese rt EE au ZEB aE eX GAN EG KY 7 ERROR EE EO Re REESE SP bea SER SOE Cr EO alia 42 53 SEP TANS COW LT Bosh cases a i ea 4 2 4 Fibre Channel Topologies iii 4 3 SCSI CONNECTION PRE REQUISITES iii 4 91 SCST Interfaces ci io EE aaa Rag sone 4 4 CONNECTING TO HOST PORTS BAT POMS OF Failure vis Bein ii ea ri 4 5 SINGLE CONTROLLER HOST CONNECTION 0 49 d Smple HoSt ssa poni aus 4 922DudkHosts ie Rael Ra 4 5 3 Fibre Channel Dual Hosts and Fibre Switch ieri 4 6 SAMPLE CONFIGURATION MULTI PATHING 4 7 POWERONS atta ER E 4 7 1 Power On CheckliSt eee 4 7 2 Power On Procedure ui 4 7 3 ES Power On Procedure iii 4 7 4 Power On Status Check cccccccccccccccccccccccccccscccscccscccsescsssesssesssessesseseseees A TaN E BI DES AAAA REEE lia lai elle cun di 4 8 POWEROFFPROCEDURE i CHAPTER 5 SYSTEM M
22. ES RAID subsystem simplifies the installation process This chapter describes the installation procedures for the subsystem CAUTION Please note that the installation instructions described in this chapter should be carefully followed to prevent any difficulties and damages to your system 2 1 Installation Pre requisites 1 Hardware Installation Static Free Installation Environment The ES subsystem must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 2 Component Check Before the ES subsystem is installed you should first during the unpacking process check to see that you have received all the required components See Section 2 3 If any of them appears to be damaged contact your vendor for a replacement Memory Modules Your systems come with a DIMM module installed in the RAID controller unit If you wish to replace the pre installed memory module you should remove the RAID controller unit before replace the original DIMM module See Section 2 5 1 Rack Installation the array can be installed into a 19 industry standard rack cabinet The minimum for installing the array is 490mm in depth The array can be installed into a standard 700 or 800mm depth rack cabinet Weight of the system 24kg without drives A minimum gap of 25mm clearance between the front of rack rack cover and 50mm between rear of arra
23. Fibre channel connection devices These devices include the hubs switches and any other such device that has been connected to the ES subsystem Please refer to the related documentation that came with your Fibre channel device to see the power on details 2 Power on the ES subsystem The ES subsystem should only be powered on after all the Fibre channel connection devices have been powered on first The power on procedure for the ES subsystem is described below 3 Host Computers The host computers should be the last devices that are turned on 4 7 3 ES Power On Procedure To power on the subsystem turn the two power switches on the rear panel of the subsystem on see Figure 4 7 Each switch controls a single PSU therefore make sure that both switches are turned on Power Switch Power Switch Figure 4 7 ES Subsystem Power Switches CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the system it is advisable to turn both the power switches on If only one PSU is operating and fails the whole system will crash 4 7 4 Power On Status Check Once the ES subsystem has been powered on the status of the entire subsystem should be checked to ensure that everything is running smoothly and that there are no complications or malfunctions System Connection and Operation 4 9 1 Controller Module LEDs The controller ready FC Host Ports Active FC models SATA Devi
24. IDWatch Manager enables users to manage and maintain the RAID controllers using their web browsers The Ethernet port at the back of each controller modules enables users to use a LAN cable to connect to the subsystem Detailed installation instructions for the RAIDWatch Manager are given in the RAIDWatch User s Manual NOTE The RAIDWatch User s Manual can be found on the CD ROM that came with the system To access the RAIDWatch User s Manual please refer to this file System Monitoring 3 6 3 6 Notification Processing Center NPC The NPC is a powerful module that runs as a background Disk and Executive Monitor DAEMON independent from RAIDWatch that can itself be installed redundantly on different hosts It is used for event notification over Email LAN broadcast and SNMP traps It helps to prevent blind time and keeps a user constantly informed as to the status of the storage management subsystem The NPC functionality can be activated and the instructions are given in the RAIDWatch User s Manual 3 7 Audible Alarm Whenever any of the threshold values assigned to the different controllers are violated or when an active device in the ES subsystem fails an audible alarm will be triggered To determine what has triggered the alarm users are encouraged to read the error message on the LCD screen or on the PC terminal WARNING If an alarm is triggered it is necessary for the user to determine the problem If the a
25. Infortrend EonStor A08 A12 Series 2Gb s Fibre to SATA RAID Subsystem SCSI to SATA RAID Subsystem Installation and Hardware Reference Manual Revision 1 2 11 2003 Printed in Taiwan Contact Information Asia Pacific International Headquarters Infortrend Technology Inc BE No 102 Chung Shan Rd Sec 3 Chung Ho City Taipei Hsien Taiwan Tel 886 2 2226 0126 Fax 886 2 2226 0020 Sales infortrend com tw support infortrend com tw www infortrend com tw China Room 1210 West Wing Tower One Junefield Plaza No 6 Xuanwumen Street Xuanwu District Beijing China 100052 Tel 8610 63106168 Fax 8610 63106188 Sales infortrend com cn support infortrend com cn www infortrend com cn Americas Infortrend Corporation 3150 Coronado Dr Unit C Santa Clara CA 95054 Tel 408 988 5088 Fax 408 988 6288 sales infortrend com support infortrend com www infortrend com Europe EMEA Infortrend Europe Limited 5 Elmwood Crockford Lane Chineham Business Park Basingstoke Hampshire RG24 8WG UK Tel 44 1256 70 77 00 Fax 44 1256 70 78 89 sales infortrend europe com support infortrend europe com www infortrend europe com Copyright 2003 This Edition First Published 2003 All rights reserved This publication may not be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnet
26. Table 3 1 Controller module LED Definitions 3 3 LED Name Color Status A CH0 LINK Green ON Channel 0 link has been established OFF Channel 0 link has not been established or has been cut off B CH1 LINK Green ON Channel 1 link has been established OFF Channel 1 link has not been established or has been cut off C NIA Note This LED is currently reserved Table 3 2 Controller module LED Definitions For Fibre channel models only LAN Port LEDs Online Status LAN Activity Figure 3 5 LAN Indicators Name Color Status Online Status Green ON Indicates currently connected to LAN LAN Activity Green Blinking Indicates active transmission 3 4 2 LCD Panel Table 3 3 LAN Port LED Definitions The LCD panel located on the front aluminum foldable handle comes with three statuses LEDs The LEDs are marked from top to bottom PWR BUSY and ATTEN and are clearly seen in Figure 3 6 below The definitions of these LEDs are shown in Table 3 4 System Monitoring Figure 3 6 LCD Panel Name Color Status ON Power On POWER Blue OFF No Power ON Host Drive Channel Busy BUSY White OFF No Activity ON Illuminates when there are component ATTENTION Red failure status events reported by the firmware OFF No status events reported by the firmware Table 3 4 CD Panel LED Definit
27. anager or terminal session Thermal detect with BBU module Controller can commence an auto shutdown on overheated or module failure conditions A 6 Appendix B Spare Parts and Accessories B 1 Overview Active components such as PSUs and fan modules in the ES subsystem can be replaced online If any of these components fail then they can if configured in a redundant pair be hot swapped The different spare parts for the ES subsystem can be ordered separately This Appendix lists the model names for the available and compatible spare parts and accessories items Please use these model names provided if you need to order any individual parts B 2 Spare Parts The active components and their model names are listed in the table below B 2 1 General Spare Parts The spare parts shown in the table below are common to all the models described in this series Model Name Description IFT 9272CDTray HDD Tray IFT 9272CPSU Power Supply Unit IFT 9272CFanMod Cooling Fan Module Spare Parts and Accessories B 1 B 2 2 Controller Modules Model Name Description IFT 9272AFGCM08 Controller module for A08F including IFT 7260S 8F2D IFT 9272AFGCM08M1 Controller module for A08F including IFT 7260S 8F2D Preinstalled with a 128MB DIMM IFT 9272AFGCM12 Controller module for AJ2F including IFT 7260S 12F2D IFT 9272AFGCM12M1 Controller module for AI2F including IFT 7
28. ar Panel Components 1 2 1 Front Section The front section of the subsystem features a 4 x 2 or 4 x 3 layout for eight 8 or twelve 12 3 5 drives and a foldable LCD panel 1 2 2 Rear Section The rear section of the ES subsystem is accessed through the rear panel and is reserved for the RAID controller module power supply units PSU and cooling fan modules Introduction 1 2 3 Internal Backplane An integrated backplane board separates the front and rear sections of the ES subsystem These PCB boards provide logic level signals and low voltage power paths They contain no user serviceable components 1 3 ES Subsystem Components All the active components on the ES subsystems can be accessed through either the front or rear panel The modular design of the active components facilitates their easy installation and removal Hot swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur while removing or installing these modules 1 3 1 Front Panel Overview The front panel of the RAID subsystem described in this manual is shown in Figure 1 1 and Figure 1 2 A description of each front panel component is given below LCD Panel Drive Trays Handle Figure 1 1 Front View 12 bay Models LCD Panel Drive Trays Handle Blank Plate Handle Figure 1 2 Front View 8 bay Models The front panels shown in Figure 1 1 and Figure 1 2 are designed to accommodate t
29. ath failure the once inactive IDs can be used to access the array Multiple Target IDs can be manually selected on each host port And that multiple IDs can be associated with single array or any of the logical units logical volume or partitions of the logical configurations 4 7 Power On When all the components have been installed in the ES subsystem drives installed and the host channels have been connected to the host the subsystem can be powered on 4 7 1 Power On Checklist BEFORE powering on the ES subsystem please check the following 1 Memory Modules Memory modules have been correctly installed on the controller boards 2 BBU Modules If installed 12 bay models only that the BBU modules have been installed correctly 3 Hard Drives Hard Drives have been correctly installed on the drive trays 4 Drive Trays ALL the drive trays whether or not they have a hard drive have been installed into the subsystem 5 Cable Connections The host ports on the subsystem have been correctly connected to host computer s 6 Power Cables The power cords have been connected to the PSU modules on the subsystem and plugged into the mains 7 Ambient Temperature All the subsystem components have been acclimated to the surrounding temperature System Connection and Operation 4 7 2 Power On Procedure When powering on the ES subsystem please follow these steps 1 Power on
30. ce Ports Active LEDs should all flash green 2 Drive Tray LEDs The LEDs of all the drive trays that contain hard drives should be lit constant blue showing that drives have successfully spun up and drives are ready for I Os 3 LCD Panel LEDs The blue LED on the LCD panel should come on indicating that power is being supplied to the system 4 Firmware and RAIDWatch The overall status of the system may be checked using the terminal interface or the RAIDWatch GUI 5 Audible Alarm If any errors should occur during the initialization process the onboard alarm should be sounded in a hastily repeated manner Drive tray LEDs should normally start flashing indicating the RAID control unit is attempting to access the hard drives NOTE The subsystem has been designed to run continuously Even if a component failure occurs the fault can be corrected online 4 7 5 LCD Screen When powering on the subsystem the following messages should appear on the front panel LCD screen Wait for the front panel LCD to show READY or No Host LUN before the host boots up Refer to Figure 4 8 on how to read the screens Model Name Indicates Firmware Version Status Data Transfer Indicator Figure 4 8 The LCD Start Up Screen The LCD screen startup sequence is shown and described in the sequence below System Connection and Operation Initializing This screen appears when the PSUs are Please Wait
31. d Common with Transmitter Ground 12 RD Receiver inverted DATA out AC coupled Receiver Non inverted DATA out AC 13 RD coupled 14 VeeR Receiver Ground Common with Transmitter Ground 15 VecR Receiver Power Supply 16 VecT Transmitter Power Supply 17 VeeT Transmitter Ground Common with Receiver Ground Transmitter Non Inverted DATA in 100 ohm 18 TD termination between TD and TD AC Coupled thereafter 19 TD Transmitter inverted DATA in See TD 20 VeeT Transmitter Ground Common with Receiver Ground Table D 1 SFP Pinouts Definitions Electrical Interfaces and Pinouts C 2 C 2 SCSI Port Pinouts NC No Connection GND Ground TPWR Terminator Power Pin Name Pin Name 1 SD12 35 SD12 2 SD13 36 SD13 3 SD14 37 SD14 4 SD15 38 SD15 5 SDP1 39 SDP1 6 SDO 40 SDO 7 SD1 41 SD1 8 SD2 42 SD2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SDS 12 SD6 46 SD6 13 SD7 47 SD7 14 SDPO 48 SDPO 15 GND 49 GND 16 DIFSENS 50 GND 17 TPWR 51 TPWR 18 TPWR 52 TPWR 19 NC 53 NC 20 GND 54 GND 21 SATN 55 SATN 22 GND 56 GND 23 SBS Y 57 SBSY 24 SACK 58 SACK 25 SRST 59 SRST 26 SMSG 60 SMSG 27 SSEL 61 SSEL 28 SC_D 62 SC_D 29 SREQ 63 SREQ 30 SI_O 64 SI_O 31 SD8 65 SD8 32 SD9 66 SD9 33 SD10 67 SD10 34 SD11 68 SD11 Table D 2 SCSI Port Pinouts Definitions
32. d re install the new dongle kit using the instructions given in Chapter 2 5 Once the new dongle kit is installed on the drive tray re install the hard drive 6 After the hard drive has been placed in the hard drive re insert the drive tray into the ES subsystem Appendix A Specifications A 1 Flexible Configuration Options A 1 1 The RAID Controller Engine The ES series described in this manual comes powered by a single RAID controller All series models come with either two SFP sockets or two VHDCI SCSI connectors that are used to connect the subsystem to a host computer The 8 bay models have a dummy plate in place of the drive bays on the bottom row of the chassis The major functions of the RAID controller unit are main processor hardware XOR engine Qlogic 2312 or LSI 53C1010R or LSI53C1030T I O channel processors Marvell Serial ATA chipsets flash NVRAM DUART cache memory and cache interface Logics of other support interfaces e g hot swap mechanisms etc are provided by the enclosure Although it is a single controller model the controller is hot swappable via the connectors on the back end PCB that provide pins of different pin lengths A 1 2 Rear Panel Variations Specification The rear panels on the 8 bay and 12 bay models do not appear the same The 8 bay models have a pre attached sheet placed over the bottom controller bay The 12 bay models have an extra cooling fan module installed to the lower
33. del Name Host Channels Controller Board ES A08F G1A2 2 x FC 2G IFT 7260S 8F2D Single Controller ES A08U G1A3 2 x SCSI 160 IFT 7260S 8U3D Single Controller ES A08U G1410 2 x SCSI 320 IFT 7260S 8U4D Single Controller ES A12F G1A2 2 x FC 2G IFT 7260S 12F2D Single Controller ES A12U G1A3 2 x SCSI 160 IFT 7260S 12U3D Single Controller ES A12U G1410 2 x SCSI 320 IFT 7260S 12U4D Single Controller NOTE Table 1 1 Available ES SATA Models On receiving and unpacking your subsystem please check the package contents against the included unpacking checklist If any modules appear to be missing please contact your subsystem vendor immediately Introduction 1 1 Major Components 8 drive bays 12 drive bays ES Models A08F A08U A08U A12F A12U A12U G1A2 G1A3 G1410 G1A2 G1A3 G1410 RAID 1 1 1 1 1 1 Controller PSU 2 2 2 2 2 2 Cooling 2 2 2 3 3 3 Module Enclosure ne Pc Pc Pc PC PC Pc Monitoring LCD Panel 1 1 1 1 1 1 Battery N A N A N A Optional Optional Optional Table 1 2 Available ES RAID Subsystem Models 1 2 Enclosure Chassis The ES s subsystem enclosure can be divided into a front and rear section All major components can be accessed from either the front or the rear section NOTE Components accessed through the front panel are referred to as Front Panel Components and Components accessed through the rear panel are referred to as Re
34. e ejection handle besides the LED indicator and can be hidden from sight qm lt Remove the retention screw Figure 5 1 Removing the PSU Retention Screw 4 Pulling the ejection handle downwards disengages the module from chassis Note that you may have to use one hand to pull the handle and while place another hand on enclosure chassis to balance the un mating force See Figure 5 2 WARNING When a PSU is pulling out of the chassis the relevant fan module right below the PSU is removed from the chassis at the same time The replacement procedure recommended to be completed within 5 minutes to prevent the subsystem from overheating Pull the handle downwards Figure 5 2 Dislodging the PSU 5 After the PSU module has been dislodged from the enclosure you can gently pull the PSU module out of the enclosure See Figure 5 3 6 Once the faulty PSU has been removed insert the new PSU module into the subsystem Make sure the ejection handle is in its downright position so that the saddle notches on the lower edges of the handle can lock on to the edge metal brackets along the chassis inner walls Push the PSU into the slot and pull the handle upwards to secure the module Use the ejection handle to secure the module Figure 5 3 Installing the PSU into the subsystem 7 If properly installed the back end of the module should be aligned with the enclosure s rear panel To firml
35. e sides of enclosure is housed with one cooling fan in a retrievable canister When a power supply is removed the cooling module is also removed Therefore replace the power supply unit as fast as possible when it becomes necessary Cooling fan modules can be independently removed from the chassis without affecting PSU operation 1 4 Front Panel Components 1 4 1 LCD Panel Figure 1 5 Opening Front Handle The LCD panel shown in Figure 1 5 consists of a 16 x 2 character LCD screen with push buttons and LED status indicators The LCD front panel provides full access to all array configurations and monitoring After powering up the subsystem the initial screen will show the subsystem model name A different name may be assigned for the system or different drive arrays This will enable easier identification in a topology consisting of numerous arrays Figure 1 6 Front Panel Retention Latch Introduction 1 5 To access drive bays on the left or right column first flip the retention latches on enclosure front handles and then swing the handles to the left and right hand sides To close the handles see Figure 1 7 first swing the handles towards the center to reveal the retention latch flip the latch and then proceed with closing the handles Figure 1 7 Closing the front handles 1 4 2 Drive Trays and Enclosure Bay ID Allocation Eight 8 or twelve 12 drive bays for the installation of standard 1 height 3
36. earby radio and television reception Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void you authority to operate the equipment FCC Class A Radio Frequency Interference Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Warning Use only shielded cables to connec
37. hard drive into the drive tray as shown in Figure 2 14 Figure 2 14 Inserting the PATA Drive 3 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with 4 supplied 6 32 flat head screws 2 10 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays can be installed into the subsystem 1 Ifa hard drive has been installed make sure that it has been securely attached to the drive tray Hardware Installation 2 12 Figure 2 15 Front view of an individual drive tray 2 Open the front flap on the drive tray see Figure 2 16 To open the flap push the clip shown in Figure 2 15 on the front of the drive tray in an upward direction The clip is easily accessible and is easily lifted Figure 2 16 Drive Tray Front Flap 3 Line the drive tray up with the slot in which you wish to insert it Make sure that it is resting on the rails inside the enclosure Once the drive tray is lined up with the slot gently slide it in This should be done smoothly and gently 4 Close the front flap on the drive tray Make sure the front flap is closed properly Closing the front flap ensures that the SCA connector at the back of the drive tray is firmly connected to the corresponding connector on the backplane board If the front flap is not closed properly then the connection between the HDD and the subsyste
38. he following components LCD Panel The LCD Panel shows system information and can be used to configure and monitor the ES subsystem Introduction 1 3 Drive bays with drive tray canisters The drive bays are used to house the ES subsystem hard drives 1 3 2 Rear Panel Overview The rear panels of the RAID subsystems described in this manual are shown in Figure 1 3 12 bay models and Figure 1 4 8 bay models A description of each rear panel component is given below T Power Switch Controller Module ER Power Switch Cooling fan module Cooling fan module Cooling fan module Figure 1 3 Rear View 12 bay Single Controller FC Port ES Subsystem py Power Switch Controller Module in Power Switch Cooling fan module Cooling fan module Figure 1 4 Rear View 8 bay Single Controller FC Port ES Subsystem The rear panels shown above are designed to accommodate the following components s RAID controller module The controller module contains a controller board a DIMM module and if installed the optional battery back up units BBU Power Supply Unit PSU The PSU is used to provide power to the subsystem Cooling fan module The redundant cooling FAN module is used to ventilate the subsystem and to reduce the temperature within the subsystem The 12 bay model has an additional cooling module installed in the lower module bay Introduction 1 4 NOTE Each of the power supplies on th
39. heck the items contained in each box before proceeding with installation NOTE A detailed packing list can also be found in the Appendix D of this manual Each packed box is separated into upper and lower levels Upper Level The box on the upper level contains Hardware Installation 2 2 Eight 8 or twelve 12 drive canisters Accessories items Lower Level The lower box should contain the enclosure chassis with all the pre installed components The pre installed components should include PSU modules RAID controller module LCD panel Cooling fan modules Enclosure PCBs Accessory items are placed in a box on the top of the controller module They include power cords screws Audio Jack cable a quick installation guide and a CD containing the Hardware Manual this document Generic Operation Firmware Manual and the RAIDWatch GUI software 2 4 General Installation Procedure Following all the instructions provided below can save subsystem installation time Detailed illustrated instructions for each component are given in the following sections CAUTION To ensure that your system is correctly installed please follow the steps outlined below If you follow these steps then the installation will be fast and efficient If you do not follow these steps then you may accidentally install the hardware incorrectly Change the cache memory DIMM modules Section 2 5 2 Install the optional
40. ic optical chemical manual or otherwise without the prior written consent of Infortrend Technology Inc Disclaimer Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Infor trend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Infortrend and the Infortrend logo are registered trademarks of Infortrend Technology Inc EonStor and other names prefixed with IFT or ES are trademarks of Infortrend Technology Inc PowerPC is a trademark of International Business Machines Corporation and Motorola Inc Solaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered trademarks of its respective owners Warnings and Certifications FCC applies in the U S and Canada Class A statement applies to the series model equipped with Fibre host interface Class B statement applies to the series model equipped with SCSI host interface FCC Class B Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital de
41. in Max temperature 0 50 Operating 40 70 Acoustic noise 115V input full load of 5V 0 5A of 50 dB 12V max Table 1 4 PSU Specifications Power Supply LED Indicators Power Supply Condition Power Supply LED No AC power OFF AC present only standby outputs OFF Power supply DC outputs ON and ok Green Power supply failure over voltage amp fan fail Red 1 5 4 Cooling Fan Modules Two 2 for 8 bay models or three 3 for 12 bay models pre installed cooling fan modules see Figure 1 9 come with the subsystem One 12cm blower housed in each cooling module and can provide 39 5 CFM of airflow running at the speed of 3100rpm Introduction 1 9 Figure 1 9 Top view of a cooling fan module 1 6 ES Subsystem Monitoring The ES RAID subsystem comes with a number of different monitoring methods that enable users to constantly be updated on the status of the system and individual components The following monitoring features are included in the subsystem 1 6 1 ISC bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable I7C bus s PSU presence and failure detect Cooling FAN Module Temperature sensors The temperature of the RAID controller board 1 6 2 LED Indicators The following active components all come with LEDs that indicate the status of the individual component RAID Contro
42. ions The mute button can be used to stop the alarm until the next controller event occurs 3 4 3 Drive Tray Single Controller Model 34 Status HD Failed Figure 3 7 Drive Tray Indicators e Status A blue light indicates the drive is ready A blinking blue light indicates when data is being written to or read by the drive in the tray e HD Failed Red light indicates a hard drive failure Unlike SCSI or Fibre drives slot numbers indicated the drive locations of this system The first drive slot is slot 1 When notified by drive failure message users should check drive tray indicators to find the location of the failed drive Replacing the wrong drive can fatally fail a logical array System Monitoring 3 5 3 4 4 PSU LEDs PSU LED Figure 3 8 PSU LED Each PSU comes with a single LED at the back See Figure 3 8 The LED is located just above the power switch on the right hand side When the RED LED lit it indicates that the PSU has failed When the LED is GREEN indicates that the PSU is functioning properly 3 4 5 Cooling Module LEDs FAN LED Figure 3 9 Cooling FAN Module LEDs and cooling FAN locations Each cooling FAN modules has one red LED on the back The LED corresponds to the single fan in the cooling FAN module see Figure 3 9 When the LED is ON indicates that the fan has failed When the LED is OFF it indicates that the fan is functioning properly 3 5 RAIDWatch Manager The RA
43. ller LCD Panel Cooling FAN Module PSU Module Drive Trays 1 6 3 Firmware FW and RAIDWatch GUI Firmware The firmware is a pre installed software that is used to configure the subsystem The firmware can be accessed either through the LCD Introduction 1 10 keypad panel or a terminal emulation program running on a management computer that is connected to the subsystem s serial port RAIDWatch RAIDWatch is a premier web based graphics user interface GUI that can be installed on a remote computer and accessed via the web The manager communicates with the array via the connection of the existing host interface or Ethernet link to the array s LAN port 1 6 4 Audible Alarms The ES subsystem comes with audible alarms that will be triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded If you hear hastily repeated beep tones from the ES subsystem it is imperative that you immediately determine and rectify the problem The event notification messages indicate the completion or proceeding on with array configuration task and are always accompanied by two or three successive and prolonged beeps WARNING Failing to respond when a critical alarm is heard can lead to permanent damage of the ES subsystem If an audible alarm is heard rectify the problem as soon as possible Introduction 1 11 Chapter 2 Hardware Installation The modular design of the
44. location of the failed drive System Maintenance 5 6 2 To access drives on the side columns flip the retention latches on the front handles and swing them to the sides Remove the drive tray from the ES enclosure by flipping its tension clip and lifting the front flap bezel 3 Open the front flap To open the front flap lift up the clip at the front of the drive tray This will dislodge the hard drive from the enclosure and the hard drive can be carefully withdrawn Do not run the system with the front flap open 4 Remove the retention screws on the sides of the drive tray from the hard drive and then remove the hard drive from the drive tray 5 For the systems using PATA hard drives once the hard drive has been removed from the drive tray disconnect the drive from the dongle board 6 Install the new hard drive Please refer to the complete hard drive installation procedure in Chapter 2 5 6 Replacing a Dongle Kit System Maintenance If a dongle kit is found faulty or malfunctioning in some way it needs to be replaced To replace the dongle kit please follow the instructions below 1 Remove the drive tray from the drive bay in the subsystem 2 After the drive tray has been removed remove the hard drive from the drive tray 3 After the hard drive has been removed turn the drive tray over and remove the three retention screws that hold the dongle kit in place 4 Once the retention screws have been remove
45. losures Related Documentation Generic Operation Manual RAIDWatch User s Manual Conventions Naming From this point on and throughout the rest of this manual the EonStor series is referred to as simply the subsystem or the system and EonStor is frequently abbreviated as ES Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed by text in italics The italicized text is the warning message Cautions Cautionary messages should also be heeded for the messages can help you reduce the chance of losing data or damaging the system Cautions are easy to recognize The word caution is written as CAUTION both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Notes These are messages that are used to inform the reader of essential but non critical information These messages should be read carefully and any directions or instructions contained herein can help you avoid making mistakes Notes are easy to recognize The word note is written as NOTE it is both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Lists Bulleted Lists Bulleted lists are statements of no
46. m Two people will be required to install the chassis and disk drives should only be installed when chassis is properly mounted Using the slide rails one person can install the array The array can weigh about 24Kgs Be careful when using power tools Chassis finish and cabling can be accidentally damaged The following tools are necessary for mounting the chassis e 4 Phillips head screw driver 2 7 e Wrenches may be necessary depending on the rack type Use the included M5 or M6 screws for securing the chassis through its front mounting ears More details about the use of optional slide rails are given in the Installation Guide that came with the slide rail package 2 8 2 Mounting Holes Positions 1 Integrators may design their own brackets or slide rails using the twenty two 22 mounting holes on the sides of chassis The chassis can be installed into a rack cabinet 700mm or 800mm in depth length measured between the front and rear rack poles 2 There are six 6 mounting holes with six 6 of M4 nuts near the end of chassis on each side Shown below are the locations of these mounting holes see the arrow marks Also see the next diagram for another group of mounting holes on a horizontal line Figure 2 7 Enclosure Side Mounting Holes 1 3 Shown in Figure 2 8 Enclosure Side Mounting Holes 2 are the holes designed to be used with slide rail options There are five 5 mounting hole
47. m will not be secure WARNING All the drive trays even if they do not contain a hard drive must be installed into the enclosure If they are not installed into the enclosure then the ventilation required for cooling will not be normalized and the subsystem will be overheated Hardware Installation 2 13 Chapter 3 System Monitoring 3 1 Overview This chapter provides user information on how to monitor ES RAID subsystem LEDs Audible Alarm terminal session and GUI software can all be used to monitor the status of the RAID subsystem 3 2 System Monitoring The system can be monitored in four different methods Firmware Using the front LCD keypad panel or the PC Hyper Terminal session See Section 3 3 LEDs These LEDs indicate important system status include drive trays LCD panel controller modules cooling FAN modules and PSUs to system administrators See Section 3 4 Software The GUI software called RAIDWatch for easy monitoring and managing the subsystem See Section 3 5 Notification Processing Center NPC The NPC is a powerful module that can itself be installed redundantly on different hosts It is used for event notification over Email LAN broadcast and SNMP traps See Section 3 6 Audible Alarm An audible alarm will be triggered when certain system thresholds are violated The alarm notifies alerts or warns users about different events See Section 3 7 3 3 Firmware The firm
48. n sequential facts They can be read in any order Each statement is preceded by a round black dot es 99 Numbered Lists Numbered lists are used to describe sequential steps a user should follow in order Software and Firmware Updates Please contact your system vendor or visit Infortrend s FTP site ftp infortrend com tw for the latest software or firmware updates Note that the firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand what a firmware revision will do Problems that occur during the updating process may cause unrecoverable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade Chapter 1 Introduction The EonStor ES serial ATA SATA RAID subsystem series described in this manual comes in six different models that provide users with flexible configuration options The differences between the six models are described below 1 1 Model Variations Three 8 bay models and three 12 bay models that come with 2Gbps Fibre channel FC 2G 160MB sec SCSI SCSI 160 or 320MB SCSI SCSI 320 host interfaces make up the six available models in the 2U version of ES SATA RAID subsystem series The six models are shown below Mo
49. no Link B CH1 Link 2 Host Busy 5 Cache Di AC C N A 3 Drive Busy 6 BBU Fall JL 0000000 1 Ready 4 N A Fee FEGHI 123456 RS 232 Figure 3 3 LED Definition for A12F G1A2 System Monitoring 3 2 1 Ready 4 N A 2 Host Busy 5 Cache Dirty 3 Drive Busy 6 BBU Fail 000000 O a 123 45 6 RS 232 Figure 3 4 LED Definition for A12U G1A3 and A12U G1410 LED Name Color Status CONTROLLER READY Green ON Indicates controller is active and operating properly FLASHING Controller Initialization is taking place OFF Controller is not ready for operation HOST PORTS BUSY Green FLASHING Activities on the Host Ports OFF No activities on the Host Ports SATA DRIVE BUSY Green FLASHING Activities on the SATA Drive Ports OFF No activities on the SATA Drive Ports N A Note This LED is currently reserved CACHE DIRTY BBU FAULT Amber Amber ON Host writes are currently cached in memory If the main power is lost BBU will support this LED meaning cached data is held up by battery ON The BBU is under charge or failed Cannot hold charge to sustain cached data OFF The BBU functions normally and is sufficiently charged to sustain cached data FLASH SLOWLY The BBU is charging Note This LED is only functional on the 12 bay models and when the model is installed with a BBU module System Monitoring
50. ntroller connected to two Host Computers Host Computer Host Computer Figure 4 4 Single SCSI controller connected to two Host Computers In the examples shown in Figure 4 3 and Figure 4 4 the host ports are connected to different host computers This provides both path and host computer redundancy If one of the host channels should be disconnected for some reason or the cable connecting one of the host ports to the host computer is damaged the second path can be used to transmit data from the subsystem to the host computer Similarly in the clustered hosts configuration the same array can be accessed through different data paths and downtime will be minimized System Connection and Operation 4 5 3 Fibre Channel Dual Hosts and Fibre Switch Pease Wok cee a Am Fibre Switch Figure 4 5 Single Controller Dual Host Fibre Switch Topology In the configuration shown in Figure 4 5 both host ports are connected to a single fibre switch which is in turn connected to two host computers Aside from having path redundancy you also have redundant host computers If one of the host computers should fail or it s functioning interrupted a clustered host can still accessed the same array and ensure that the data on the subsystem is readily available to the network 4 6 Sample Configuration Multi Pathing A multi path topology an example of which is shown in Figure 4 6 ensures there is no single point of failure with I O c
51. onnectivity All cabling components are configured into redundant pairs as will be discussed below Note that all series models are equipped with single RAID controller If the RAID controller fails the array will no longer be accessible System Connection and Operation o CHO CHi SEL d 3 E Figure 4 6 Sample Configuration Multi Pathing Host Computers Logical Drives e One or more dual ported computers Each have two host adapter cards e Redundant paths for connecting to the array ensure that host can still see data when one data path fails e Note that access to the same array by different host computers can cause contention or data inconsistency e Management software is necessary for access locking or re directing data flow in the event of data path failure LDO and LD1 logical groups of drives The same logical drive can be made available on different host ports or multiple IDs on the same host port FC Hubs or Switches System Connection and Operation Connection through different switches physically separates the access routes to the array and guarantees there is no single point of failure ID LUNs on LDO and LD1 are made available as separate channel Host Ports IDs on each host port The host side management software should then choose to access certain array through specific ID and let the other ID assigned to the same array stays idle In the event of data p
52. rface It supports a number of devices such as RAID hard drives CDROM drives scanners and other peripherals SCSI was designed from the ground up to be a high level expandable high performance interface Over the years it has been THE best computer peripheral interface where speed is concerned Today SCSI standards are developed maintained and approved by a number of related organizations Below is the brief introduction of two SCSI standards are being used by ES SCSI models SCSI 160 is a continuous superset of Ultra2 Except for the doubling data rate the Ultral60 models operate using the same back planes connectors cables and other accessories Although not recommended mixing Ultra2 and Ultral60 devices will not cause a bus failure Ultral60 devices will operate at the speed up to 160MB second and Ultra2 80MB second ES Model ES A08U G1A3 and ES A12U G1A3 support Ultral60 SCSI SCSI 320 is the latest iteration of the SCSI drive interface standard It enables maximum data transfer rates of up to 320MB sec per channel which is twice as fast as the Ultra160 standard It also adds packetized commands which will make command overhead comparable to fibre thus further reducing the gap ES Models ES A08U G1410 and ES A12U G1410 support Ultra320 SCSI System Connection and Operation NOTE 1 SCSI 160 is also known as Ultra160 SCSI 320 is also known as Ultra320 2 When connecting to SCSI devices use the cable provided
53. s for 6 32 screws on the sides of enclosure for use with slide rails either purchased separately from Infortrend or other vendors 4 You may purchase Infortrend s slide rail option P N IFT 9272CSlider For information on installing the chassis using the slide rails please refer to the Rackmounting Guide that came with the kit Hardware Installation 2 8 Figure 2 8 Enclosure Side Mounting Holes 2 5 Use M5 or M6 pan head screws to secure the chassis to the front cabinet posts Figure 2 9 Front Ear Holes 2 9 Hard Drive Installation WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even over a short distance hitting or contact with the circuits on the drives by your tools may all cause damage to drives 2 Observe all ESD prevention methods when handling drives 2 9 1 Hard Drive Installation Pre requisites CAUTION The hard drive and drive trays should only be installed into the subsystem once the subsystem has been mounted into a rack cabinet If the hard drives are installed first then the subsystem will be too heavy to handle and the possible impact during the installation process might damage your drives Hardware Installation 2 9 Hard drives for the subsystem must be purchased separately When purchasing the hard drives the following factors should be considered Capacity MB GB Use drives with the same
54. s to back end PCBs System Environment Relative 5 95 non condensing operating and non Humidity operating Temperature Operating o to 40 C Non operating 40 to 65 C Thermal Cycle 0 40 C 95 RH 40 C 12hrs step 10 cycles Op and 40 65 C 95 RH 65 C 48hrs step lcycle Non operating Altitude Operating 0 10 000 ft Non operating 0 40 000 ft A 2 Power Requirements 90VAC SAC Input Voltage dt 260VAC 4AC with PFC auto switching DC Output ay 5V 25A 3 3V 20A Frequency 47 63Hz Power 350W Capacity Dimensions 8 bay and 12 bay models Height 88 mm Width 446 2 mm Length 486 5 mm EMI EMC e FCC Class A Fibre Class B SCSI e CE e UL Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11s half sine Vibration Operating 5 500Hz 0 2G X Y Z Non 5 500Hz 1G X Y Z operating Warning Alarms e Audible Alarms e System LEDs e Local and remote Event notification via the RAIDWatch manager manager screen Event Monitor terminal sessions and LCD screen events Specification A 3 RAID Operation Specifications Specification RAID Levels Host O S Compatibility 0 1 0 1 3 5 10 30 50 JBOD and Non RAID disk spanning Host O S Independent Host Interface FC 2G OR SCSI 160 OR
55. t I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void you authority to operate the equipment C C This device is in conformity with the EMC Table of Contents CHAPTER 1 INTRODUCTION 1 1 MODEL VARIATIONS ireira o e ia AEE arretra ia 1 Major Component ModulesS iii 2 1 2 ENCLOSURE CHASSIS siriano 2 1 2 1 Eront Section asia 2 1 2 2 Rear Section ciance aac 2 1 2 3 Internal Baekplane st sica alal iraniana 3 1 3 ES SUBSYSTEM COMPONENTS ccsssssescosssscssccoessesnscosensecnaseosnseosseeossesensesensevenssesnss 3 1 3 1 Front Panel Overview iii 3 1 3 2 Rear Panel OvervieW iii 4 1 4 FRONT PANEL COMPONENTS wisi vci ir 5 F4ATLCD Panella aaa ESE A L E 5 1 4 2 Drive Trays and Enclosure Bay ID AJIacaqnoan sese sese 6 EAB Dongle 01 rnia erene a NEN EA EAE E aise Beye R 6 1 5 REAR PANEL COMPONENTS atium a e ie a 7 1 5 1 The RAID Controller Module ii 7 1 5 2 Controller Module Interfaces Mu ui 7 1 5 3 Power Supply Units dense dorato darsena 8 15 4 Cooling Fan L T 9 1 6 ES SUBSYSTEM MONITORING oasen euh a era a a a E a E EE E 10 VCI SN E E E E E TE E 25 10 E eR T 10 1 6 3 Firmware FW and RAIDWatch GUL 10 F64 Audible Alarms ccc ccccccsveeiscscvvccsesivuciacssuvivsssuetessstecetvesesnsiaceceeeveucerssoueteesdeucssasieuecs ys 11 CHAPTER 2 HARDWARE
56. talled before the DIMM module it will have to be removed to install a DIMM module 2 Remove the two retention screws that are on either side of the DIMM module diagonally across from each other 3 Two spacers should have come with each BBU unit Install one spacer into each of the screw holes that previously contained the retention screws See Figure 2 3Figure 2 LITT TTT TT ppe Hagg iia T Spacers here Ol Figure 2 3 Install Spacers 4 Once the spacers have been inserted connect the BBU connector to the onboard connector on the side of the controller board Make sure that the connector is firmly attached and that the connection is secure See Figure 2 4 Hardware Installation 2 5 Connector BBU Pritt err Figure 2 4 Connecting the BBU to the controller board 5 After the BBU connectors have been firmly connected to the controller board mount the BBU bracket onto the two spacers Correctly line the arms of the bracket with the two spacers such that it is possible to re insert the previously removed retention screws See Figure 2 5 6 Once the BBU bracket has been correctly aligned with the spacers re insert the retention screws through the arms of the bracket into the spacers This will secure the BBU to the controller module See Figure 2 5 BBU Mounting Bracket Arms Figure 2 5 Mounting the BBU 7 Once the DIMM module and the BBU module have been installed install reinsert
57. te SFP transceivers and cables Pay attention to the warning messages that came with your cabling items and never look at lasers without knowing if they are on or off Wavelengths The lasers on fibre channel fiber optic cables emit either short wave SW beams 770nm 860nm or long wave LW 1270 nm 1355 nm beams Cables that use either of these wavelengths can be used on the subsystem Laser Types two types of laser devices can be used in fiber cables Optical Fibre Control OFC and non OFC lasers The OFC lasers are high powered and can be used over long distances Safety features OFC lasers due to their high power output usually come with a safety mechanism that switches the laser off as soon as it is unplugged Non OFC lasers do not due to their low power come with these safety features but they can still inflict damage 4 2 3 SFP Transceivers Once you have purchased your FC cables it may be necessary to connect them to SFP transceivers These transceivers transmit electrical signals into laser beams They should typically have at least 2Gbps bi directional data links a laser transmitter for fiber optic cables LC connector and a metal enclosure to lower the EMI NOTE LC connectors are small form factor fiber optic connectors based on a 1 25 mm ceramic ferrule and the familiar latching mechanism of the RJ 45 modular plug and jack Other beneficial features for a typical SFP transceiver include a single
58. the controller module into the subsystem 2 7 Installing the RAID Controller Module If on any occasion a controller is removed and then is to be reinstalled please follow these steps 1 Hold the RAID controller unit by its edges and insert it into the controller bay Push the unit in until it reaches the end of the controller Hardware Installation 2 6 bay The guide rails on the sides of the controller bay should make the plug in process an effort less task You should be able to feel the contact resistance of the docking connector when pushing the controller inwards Make sure the controller module is completely seated in the controller slot and then secure the two hand screws on the sides of the module See Figure 2 6 When properly installed the module s faceplate should be aligned with the blanking plate on the lower controller bay Figure 2 6 Inserting the Controller Module 2 8 Rackmounting The subsystem is easily installed into a standard 19 rack cabinet using the mounting holes on the sides of chassis The enclosure chassis can be installed using self purchased mounting rails rear attached brackets or Infortrend s IF T 9272CSlider rails 2 8 1 Considerations for Installation Site and Chassis Hardware Installation Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to mains power and other devices The rails support a cabinet depth of 700 or 800m
59. udible alarm is ignored or not taken seriously and the problem is not rectified unexpected damages might occur 3 7 1 Default Threshold Values The following table Table 3 5 shows the default threshold values for the subsystem If any of these values are surpassed the alarm will sound Upper Threshold Lower Threshold 3 3V 3 6V 2 9V 5V 5 5V 4 5V 12V 13 2V 10 8V CPU Temperature 90 C 0 C Board Temperature 80 C 0 C Table 3 5 Default Threshold Values System Monitoring The controller self monitoring thresholds in Table 3 5 are the default threshold values Users can change the controller s preset values To see how to change these values please refer to the Generic Operation Manual that came with your system The enclosure s monitoring values are not user s options 3 7 2 Failed Devices If any of the following devices fails the audible alarm will be triggered e RAID Controller Modules e Cooling Fan Modules e PSU Modules e BBU Modules e Hard Drives NOTE If the temperature should exceed a preset threshold the controller s charger circuits will stop charging You will then receive a message that says Thermal Shutdown Enter Sleep Mode However when temperature falls back within normal range battery will resume the charging operation 3 8 IC Monitoring The presence detection and the general working status of cooling fan and other modules are monitored through an FC serial bus If any of
60. ule back to the subsystem See Section 2 7 5 2 3 Replacing a Failed DIMM Module To replace a failed DIMM module Remove the controller module from the subsystem chassis see Section 5 2 1 Removing the Controller Module If your system comes with a BBU module remove the BBU module is a must See Section 5 2 2 Replacing the BBU WARNING A DIMM module should NOT be removed or installed while a BBU is connected Doing so will cause serious damage to controller circuits 1 After the controller module and the BBU module if previously installed have been removed pull down the white clips on either side of the DIMM module to a 45 degree angle This should dislodge the DIMM module 2 Re insert the new DIMM module 3 Once the new DIMM module has been installed re install the BBU module see Section 2 6 and the controller module see Section 2 7 back to their original locations 5 2 4 Replacing the Controller Module System Maintenance If the controller module itself has failed that means the whole system must be shut down To replace a failed controller module 1 Remove the controller module from the ES subsystem see Section 5 2 1 Removing the Controller Module the BBU module see Section 5 2 2 Replacing the BBU if it was installed and the DIMM module see Section 5 2 3 Replacing a Failed DIMM Module 2 After these three items have been removed install the DIMM module and the optional BBU module onto the
61. ure 2 1 Remove the controller module T O o O jos 4 2 OL installed memory sT x at modules from the yo UU L 00 JJ L controller module f L kr L Figure 2 2 Remove the memory module Install a memory module into the DIMM socket by positioning the module toward the socket with the notches in the module aligned with keys in the socket Check that the module is completely seated and tabs on the sides of the socket hold the module firmly in place If you do not wish to install a BBU module install the controller module Controller Module installation instructions can be found in section 2 7 If you wish to install a BBU module refer to section 2 6 for installation instructions 2 4 2 6 BBU Installation NOTE The BBU is an optional item on the 12 bay models and is currently not available for the 8 bay models The BBU is used to maintain the data stored in the cache in the event of power loss It is able to support the memory cache for up to 72 hours If you are not installing a BBU module then please move on to section 2 7 If you wish to install a BBU module please follow the instructions given in section 2 6 1 2 6 1 Installation Procedure To install the BBU into the controller module please follow these steps 1 Make sure that a DIMM module has been installed The BBU module is installed directly above the DIMM module If the BBU is ins
62. urely in place Be sure that the rack cabinet into which the subsystem chassis is to be installed provides sufficient ventilation channels and airflow circulation around the subsystem Provide a soft clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis If it is necessary to transport the subsystem repackage all drives and replaceable modules separately ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of grounded wrist strap and an anti static work pad are recommended Avoid dust or debris in your work area About This Manual This manual Introduces the EonStor RAID Subsystem series Describes all the active components in the system Provides recommendations and details about the hardware installation process of the subsystem Briefly describes how to monitor the subsystem Describes how to maintain the subsystem This manual does not Describe components that are not user serviceable Describe the configuration options of firmware using terminal emulation programs or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID processing units the RAID controllers embedded within the subsystem Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enc
63. uto shutdown on lost cooling or excessive ambient temperature Cooling Fans Two fans for each unit inside PSU A 6 Cooling Fan Specifications Specification Specification Dimensions 120mm x 120mm x 32mm H Vendor s model name Delta BFB1212VH DC brush less blower Speed 3100 rpm Max air flow 39 55CFM Input power 15W Acoustic noise 56 5dB A Operating temperature 10 60 C Storage temperature 40 75 C A 5 A 7 Management Specification Specification Text based firmware embedded utility over RS 232C through the included serial cable Configuration LCD keypad panel The RAIDWatch manager program using In band or Ethernet connection Performance Yes Monitoring Remote control and Yes via RAIDWatch GUI manager and its sub monitoring module NPC Event Broadcast Alert Remote Event Notification Yes via Java based RAIDWatch manager NPC and Event Monitor Yes Via RAIDWatch s sub module NPC Hardware Connection In band over SCSI Fibre Out of band via Ethernet or serial port Configuration on Disk Configuration Data stored on disks for logical drive assemblies to exist after controller is replaced Failure Indicators Voltage temperature BBU fan fan speed disk drive and power supply status Faults are indicated via Alarm module LED indicators LCD display RAIDWatch M
64. vice pursuant to Part 15 of the FCC Rules 47 CFR Part 2 Part 15 and CISPR PUB 22 Class B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this user s guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorientorrelocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of FCC Rules Operation is subjected to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Warning A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the n
65. ware resides in controller flash memory The system can be configured and monitored through a firmware embedded utility Both the front panel LCD screen and a PC terminal can access it Use of the embedded Firmware utility has been fully described in the Generic Operation Manual that came with your system Please refer to this manual for further information System Monitoring 3 1 3 4 System LEDs 3 4 1 Controller Module LEDs Controller module LEDs are shown as below Figure 3 1 LED Definitions for A08F G1A2 Figure 3 2 LED Definitions for AO8U G1A3 and A08U G1410 Figure 3 3 LED Definitions for A12F G1A2 Figure 3 4 LED Definitions for A12U G1A3 and A12U G1410 These figures show the LEDs on the controller s faceplate that can be accessed from the rear of the enclosure Definitions for the different controller LEDs are given below NOTE In the models using FC host channels Fibre channel link status can be found on the left of the controller faceplate marked A B and or C Other LEDs are common to all models and can be found towards the center of the faceplate and these are marked numerically from I to 6 FO A CHO Link 1 Ready 4 N A B CH1 Link 2 Host Busy 5 Cache Dirty 3 Drive Busy 6 N A 000000 O _ FC CHO FC CH1 123456 RS 232 Figure 3 1 LED Definition for AO8F G1A2 1 Ready 4 N A 2 Host Busy 5 Cache Dirty 3 Drive Busy 6 N A 000000 O 123456 RS 232 jii FO nic
66. with single RAID controller the subsystem must be either powered off if possible or in case of controller module failure turned off the controller Disconnect all cables that are connected to the controller module you wish to replace These include the cables connecting to the host Ethernet cables connected to the LAN port and the serial cable connected to the RS 232C audio jack Once all the cables have been disconnected remove the retention screws from the sides of the controller module After both screws have been loosening the controller module can be eased out of the controller module bay in the subsystem Carefully pull the controller module out of the subsystem chassis 5 2 2 Replacing the BBU System Maintenance To replace a failed BBU 1 Remove the controller module from the subsystem See Section 5 2 1 Removing the Controller Module After the controller module has been removed from the chassis disconnect the BBU cable from the connector on the side of the controller board Once the cable has been disconnected remove the retention screws from the arms of the BBU These retention screws are attached to spacers installed to the controller s main circuit board When the failed BBU has been removed from the controller module re install the new BBU To re install the new BBU refer to the BBU installation instructions in Section 2 6 After the new BBU has been installed re install the controller mod
67. y chassis and rear of the rack 2 1 Dongle Kits If you wish to use PATA drives in the subsystem a SATA to PATA dongle kit needs to be installed to each drive tray See Section 2 9 2 Hard drives SATA or PATA hard drives must be purchased separately prior to the ES subsystem installation Cabling All the FC or SCSI cables that are used to connect the ES subsystem to the host computers must be purchased separately See Section 4 2 1 The SCSI models come with an external cable in the accessory kit SFP Transceivers If the FC cables that were previously purchased do not come with preinstalled SFP transceivers these must be separately purchased and connected to the SFP cables See Section 4 2 3 2 2 Static Free Installation Static electricity can damage the electronic components of the system Most of the controllers that are returned for repair are the results of improper installation and ESD damage To prevent ESD damage to any of the components before touching or handling them follow these precautions 2 3 Unpacki Use Discharge the static electricity from your body by wearing an anti static wristband or by touching a grounded metal surface Avoid carpets plastic vinyl or styrofoam in your work area Handle any components by holding its edges or metal frame Avoid touching PCB boards or connector pins ng the Subsystem the unpacking checklist in your package to check packing contents Carefully c
68. y secure the PSUs into place reinsert the retention screw 8 Reconnect the power cable that is used to connect the PSU module to the mains 9 Turn the PSU module on System Maintenance 5 4 Replacing a Failed Cooling FAN Module The cooling fan modules are accessed through the rear panel If one of the cooling FAN modules fails it must be replaced as soon as possible To replace the cooling FAN module please follow these steps WARNING 1 Although the cooling fan modules are fully redundant it is not advisable to run the ES subsystem with a single cooling fan module for an extended period of time If the only remaining cooling fan fails the system is at risk of sustaining irreparable damage 2 Keepa failed module in enclosure bay until a replacement unit is in hand 1 Two retaining latches are used to secure the cooling fan module to the enclosure chassis Pull the latches toward the center of the module to release it from the chassis You may then hold the handle at the bottom and pull the module out of the chassis See Figure 5 4 Release the module using the retention Figure 5 4 Removing the Cooling FAN Module 2 Once the malfunctioning cooling fan module has been removed gently slide the new cooling fan module into the ES chassis 3 The retaining screws will hold the module in place 5 5 Replacing a Failed Hard Drive To replace a hard drive please follow these steps 1 Carefully verify the

EonStor A08 / A12 Series Installation and Hardware

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