SSD Firmware Update Utility Guide
Contents
1. compatibility problems e If your M500 drive is not recognized in Step 3 of the Run the Firmware Update section above it may be necessary to run this update in IDE mode instead of AHCI mode on some older systems To do so perform the following steps e Ina desktop system ensure that your drive is plugged into one of first 4 ports on the SATA bus These are normally labeled 0 3 Some motherboards do not support hot plugging of SATA devices so it is recommended that power be shut off to the system before changing ports e From BIOS Setup change the SATA mode to IDE or Legacy mode or Compatibility mode Look for a parameter called SATA Configuration or possibly Integrated Peripherals e Save your settings and exit from the BIOS e Proceed with the instructions from Step 1 of the Run the Firmware Update section above e Most systems prevent firmware updates when in RAID mode In this case changing to AHCI or IDE mode may help to complete the update process Any RAID configurations should be preserved after the update when the system is put back into RAID mode but check with your system s user manual before proceeding Peripheral RAID cards will not pass the necessary commands to perform firmware updates You may need to move the target drive onto a SATA host bus adapter or SATA connector on the motherboard that facilitates these commands e This firmware update tool may not properly operate in PCs not2. or possibly Advanced BIOS Features Ensure that the system boots to the bootable CD or USB drive before the drive that contains the OS Download the Firmware Update 1 Before beginning the firmware download process close all other programs except for your Internet browser 2 Find the M500 Rev MUO5 Firmware Update Utility associated with your Crucial SSD at http www crucial com support firmware aspx 3 Click the hypertext link for M500 Rev MUOS5 Firmware and the browser will prompt you to select Open Save or Cancel Select Save to download the ISO Image to your system 4 Save this file to your desktop or another folder for easy access later and close the download window when download is complete Create Bootable Media with the ISO Option 1 Burn a Bootable CD Note Optical drive burning software is built in most operating systems 1 Using the CD burning software of your choice burn the firmware ISO image to CD media Option 2 Create a Bootable USB Drive Note To use this option your system must support boot from USB 1 Start with a newly formatted USB drive 256MB or greater 2 Open a USB installer program If you do not have a USB installer program you may download a free USB installer program such as for example the Universal USB Installer available at www pendrivelinux com universal usb installer easy as 1 2 3 3 You may need to click through a security dialogue and or license agreement 4 If yo
3. crucial SSD Firmware Update Utility Guide M500 SOLID STATE DRIVE Crucial M500 SSD Firmware Revision MUO5 Firmware Update Guide for Bootable Media Update from Rev MUO2 or MUO3 to Rev MUOS5 Introduction This document describes the process of updating the firmware on the Crucial M500 SSD using a bootable USB drive or a CD and a bootable ISO image The ISO image contains the MUO5 firmware update and DOS boot code This program is to be used for updating the firmware from Revision MU02 or MUO3 to Revision MUOS PLEASE NOTE This firmware update is not applicable to any Micron SSD which was purchased separately or as original equipment in a computer system Any firmware updates for such drives if necessary will be made available by the computer manufacturer or at www micron com This firmware update is not applicable to any other Micron or Crucial SSD WARNING As with all firmware updates it is strongly recommended that you backup or make copies of all important files before performing this update This firmware update process is done entirely at your own risk If performed correctly there will be no loss of system or user data on the drive However if the firmware process is interrupted for any reason your solid state drive may not function properly If this update is done on a notebook computer it is strongly recommended that power be supplied by the AC power adapter General Instructions Complete the following st
4. ebooks or tablets with UEFl based BIOS Firmware Release Notes Firmware for the M500 all form factors is being updated from version MU03 to MUOS5 The M500 is updateable to this new firmware starting from previous versions using tools provided by Micron This update will be mandatory cut in for new product built in Micron factories and is an OPTIONAL update for any drive in the field For end users it is recommended if the user is experiencing or wishes to prevent an issue related to the following items Version MUOS includes the following changes e Improved drive latency performance in applications with SMART polling e Improved compatibility with 3rd party encryption management software e Corrected reporting of SMART attribute 196 and 183 e Increased thermal throttling response on 960GB Capacity for greater reliability e Corrected upgrade issues experienced on MUO3 by some customers e Numerous bug fixes and stability improvements 2014 Micron Technology Inc All rights reserved Information is subject to change without notice Crucial and the Crucial logo are trademarks and service marks of Micron Technology Inc All other trademarks and service marks are property of their respective owners Revision 3 25 14 MU05
5. eps before starting the firmware update process 1 Backup the Solid State Drive It is highly recommended that full system backup be completed before starting this firmware upgrade procedure If the upgrade is interrupted by a power loss or hardware failure of some sort it is possible that the solid state drive may not function properly 2 Use AC Power Ensure your mobile PC or desktop PC is plugged in to AC power during the update process It is not recommended to use only battery power during the upgrade Do not remove power at any time during the firmware update process as this could produce incomplete results and may render your solid state drive unusable 3 Edit BIOS Settings Per the steps below you may need to edit your computer s BIOS settings Please see your computer s owner s manual for details on editing these settings a Disable Remove Drive Passwords Enter the BIOS typically by hitting the Delete F2 or F12 key during the start up screen and disable any passwords that you may have set on the SSD Password protections could block firmware updates b Check the Boot Order If your system does not boot from CD or USB drive you will need to edit your BIOS settings While in the BIOS editor check the drive boot order As a default most systems will boot from the CD drive before the system drive Depending on the BIOS vendor find an option called Boot Device Priority Boot Load Order
6. tion below 4 The utility will automatically enter yes The following screen will appear efter ALA pag on this drive to eeyision MUGS no oase s sens Oa itg o o oom V s 5 On most systems this process will take between 30 to 60 seconds Some systems may require a longer time to complete 6 Upon completion the following message will display ision MU S Enter yes or oa retest s sensitive a pggg ete Foonpleted eP see it Sirise 7 If you are not sure which revision firmware you have or if you want to confirm you can enter dosmcli verbose d at the A gt prompt The last line shown is the Firmware Revision If MUO5 is not shown repeat the process from Step 1 of the Run the Firmware Update section above PLEASE NOTE This command will list all ATA drives on your system not just the Crucial SSD 8 Remove the bootable media and shut down your system by pressing and holding the power button 9 Turn power back ON You may change any BIOS settings you made at the start of this process back to original settings 10 Process is complete Troubleshooting Tips 7 e Although efforts have been made to test the compatibility of this Revision History software with various system and chipset configurations it is not PRG Aa A 25 March 2014 possible to test every available system Therefore certain systems Me e Initial release e g older systems may experience
7. u are using the Universal USB Installer then e At the Step 1 drop down box scroll to the bottom and select the last option Try Unlisted Linux ISO e Go to Step 2 and browse to the firmware ISO that you downloaded earlier e Go to Step 3 and select the flash drive on which you want to install the ISO e Click the Create button and click Format E Drive Erases Content Answer Yes to the warning about overwriting your USB drive e A sequence of screens will appear and disappear when that finishes the USB drive is loaded Run the Firmware Update 1 Insert the bootable CD or USB with the ISO Image into your system 2 Boot the system from the bootable media This will automatically start the Firmware Update Note Once this is done the firmware update process will initiate and will complete automatically on all eligible drives on the system 3 After the T tool has fully loaded you will see the following co 20609 2018 Mi This copyright PELELCELECLELLEI mm READ COCLELCLLLLLLLLCI Finding drives Searching for etigibte SSDs The following TCG drive is eligible for Firmware and or TCG Tables Update Peer aa fieeare Bey pe ate Firgqvare on this drive to TZyision MUGS Ep er yes no case is sens Vess 33 7u93 0 Custonmerid S0 It is acceptable to update from any previous version If your M500 drive is not listed in the screen display as above please see the Troubleshooting Tips sec
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