6214 User Manual
Contents
1. Compuprint eee a Manu ser nt J npupr 14 Com 621 L LS ims it Ml 01 XX N10x MA User Manual CONTENTS 1 1 1 2 2 1 2 2 2 3 2 4 2 5 3 1 3 2 3 3 3 4 3 5 3 6 3 3 8 4 1 4 2 4 3 5 1 0 2 MAN10xxx 01 Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver directly from CD folder Printer Setting and Control Operation Panel LCD Interface Introduction LAN Setting LCD Password LCD Interface Function Label Calibration and Self Test Error Alerts USB Port Accessories Preparation Steps Installing the Label Dispenser Installing the Cutter Maintenance and Adjustment Cleaning the Print Head Troubleshooting Appendix Product Specifications Interface File handling using USB stick Bluetooth Module Page 12 14 16 19 19 20 25 2 29 33 35 3 39 39 41 47 51 51 52 53 53 55 56 57 6214 User Manual 6214 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio freq2. MAN10xxx 01 6 User Manual 6214 2 2 Loading the Ribbon A New Ribbon Module Installation S dy A MEW RIBBON EMPTY RIBBON CORE RIBBON HUB 1 Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon 2 Insert the ribbon hub into empty ribbon core and new ribbon Wind the ribbon around the empty ribbon core for 2 to 3 circles Wind the ribbon around the core 3 Aribbon module is assembled as below A NEW RIBBON MODULE RIBBON REWIND MAN 10xxx 01 T User Manual 6214 Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 1 Place the ribbon supply module into the printing mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub icy La e o RIBBON SUPPLY MODULE HOLDER NOTCH OF RIBBON SUPPLY WHEEL HOLDER NOTCH MAN 10xxx 01 8 User Manual 6214 2 Unlock the release catch to close the printer cover Push the release catch forward to unlock it The ribbon supply module loading is completed 2 Close the printer cover RELEASE CATCH Release catch for elosng Ihe printer cover Load the Ribbon on the Printer For Ribbon Rewind Module RIBBON REWIND MECHANISM NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL MAN 10xxx 01 9 User Manual
3. USB Connector Type Type B Pin NO 1 2 3 4 Function VBUS D D GND Pinout Description Serial Port Default settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug 1 1 5V RXD 2 2 TXD TXD 3 3 RXD DTR 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CTS CTS 8 8 RTS RI 9 9 N C Computer Printer Notice The total current to the serial port may not exceed 500mA MAN 10xxx 01 55 User Manual 6214 File handling using USB stick File Manipulation The files in both devices USB memory stick and printer internal Flash memory are able to copy and move by the commands MCPY and MMOV that sends from GoLabel on a PC via either connection USB or Ethernet ports e Copy fo S O Syntax _ _ MOPY s o x d o x Description Copy file from USB memory stick to Flash memory or vise versa E Move a E s source device of stored object e D for USB memory stick F for internal Flash memory d destination device of stored object e D for USB memory stick F for internal Flash memory 11 5 o object name file name the name o is substituted for x extension file type the type x is substituted by Ik Or following either one D database A Asia font C TTF font E Bit Mapped font F label format G graphic S serial file T text B Unicode Table MCPY F
4. 1 1 1 e c Press FEED button again to save and b p reture to previous SETTING PAGE LCD Password MAN10xxx 01 28 User Manual 6214 3 5 LCD Interface Function Main Page RS setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing Printer Setting AB Beebe setting items for printing label ex Rotation Printing position offset Label Setting Option modules and connection port settings Device SS self Diagnese functions for printer ex TPH testing self test page printing Analysis m x j PE Exit from Setting Mode Exit MAN10xxx 01 29 User Manual 6214 Setting Items in Setting Mode RS Sein Geman LCD Language TOM sp aj prar speed 2 5 0r Darkness 0 17 Label with Gaps Media Type Label with Marks Continuous Direct Thermal Them at Transfer Tear off Position 0 40 Darkness 0 19 speed 2 5 0r Auto Select Media Detection See Through Reflective Label with Gaps Media Type Label with Marks Continuous Printer Setting Wirard Printer Mode Sensor Direct Thermal Thermat Transfer Tear off Postion 0 40 a Tr ar AppyY O ooo hy Top of Form Cancel B50 BS 437 B n B63 B65 B57 B Bab 655 Codepage B66 fat B5 B69 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 Printing Mode Setting oF ocr Lt Rotation T 2 0 Lcibel Setting Horizent
5. 3 beeps No paper is detected 2 x 2 beeps Paper is finished Printer feed problem 35 a FEED BUTTON DIRECTION KEY LCD SCREEN Solution Open the print mechanism and close it again Once the print head has cooled down the printer switches to standby mode Make sure that the printer is set to direct thermal printing mode Replace the ribbon roll Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Replace the label roll Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor User Manual Operation Panel Status Type Beeps Barcode Printer FTE EC Memory full barcode Printer PRY ver THAE Q IT Beste File name Can be found File Error 2 x 2 beeps barcode Printer PRY vor T JU File name duplicated MAN 10xxx 01 36 Description The memory is full The printer prints the message File System full Unable to find file The printer prints the message File Name not found A file of the same name already exists The printer prints the message Duplicate Name 6214 Solution Delete unnecessary data or install additional memory Use the X4 command to print all files Then check whether the files exist and wh
6. F D F Copy entire Label Format files from Flash memory to USB memory stick MCPY D G F G Copy entire Graphic files from USB memory stick to Flash Memory MCPY D F Copy all object files from USB memory stick to Flash Memory MMOWV s o x d o x Move files from USB memory stick to Flash memory or vise versa S source device of stored object e D for USB memory stick F for internal Flash memory d destination device of stored object e D for USB memory stick F for internal Flash memory 11 5 o object name file name the name o is substituted for x 7 extension file type the type L7 54 57 x is substituted by or following either one D database A Asia font C TTF font E Bit Mapped font F label format G graphic S serial file T text B Unicode Table MMOV F F D F Move entire Label Format files from Flash memory to USB memory stick MMOV D G F G Move entire Graphic files from USB memory stick to Flash Memory MMOV D F Move all object files from USB memory stick to Flash Memory MAN 10xxx 01 56 User Manual 6214 Bluetooth Module Install Bluetooth Module Getting Started T Ill Open the bottom base cover Bluetooth Module Install Bluetooth Module Follow below step to insert Bluetooth Module into the slot Follow the indicator to insert the module Push the module to the end of the s
7. MODULE CONNECTION JACKS amp iiM iran eem gini o OA paran dtr Notice The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter RN LABEL DISPENSER JACK MAN10xxx 01 43 CUTTER JACK User Manual 6214 Loading Label Roll with the Label Dispenser Module 1 Remove the first label from the label stock F LA BEL STOCK f WV LABEL LINER M THE FIRST LABEL 2 Feed the Label stock through the label guides And pull the label liner through the platen and the steel of the label dispenser Tear a label STEEL LABEL LINER PLATEN Notice Labels should be at least 25 mm high MAN10xxx 01 44 User Manual 6214 3 The feeding path of label and liner should be as shown in below graphic LABEL SS ii LABEL LINER LABEL STOCK m ROLLER 4 Close the label dispenser and printer cover The installation is completed now MAN10xxx 01 45 User Manual 6214 5 Press the FEED button to feed the label The label will be peeled from the liner while it passes through the label dispenser m i iy LABEL a A VY o LABEL LINER Notice There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then contin
8. only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Section 3 4 Label Calibration and Self Test MAN10xxx 01 19 User Manual 6214 3 2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer and the START UP SCREEN appears Power on Barcode Printer Poweron M 0 b DL Mode ver 1 00a3 If the printer is on ready to print status the LCD screen should display the message Ready on the screen Barcode Printer FW ver G4 000 Ready Press k key 3 Secs fo Enter Menu Please keep pressing button and wait for the timer to be filled then the LCD INTERFACE will enter into the MENU for SETTING MODE You can make various setting functions in SETTING MODE Enter Main page Barcode Printer FAW wer G4 000 Enter Main page gt Ready 5 0 Press key 3 Secs to Enter Menu NS a Printer Setting MAN10xxx 01 20 User Manual 6214 Operations on Setting Page On MENU press gt or lt button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function On SETTING PAGES press Por lt button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the setting items gt ls ts SEE fm WM Rotation Ente
9. 49 D 88 23 Code Page 850 33 User Manual 6214 Label Calibration Button A hardware button to make a Label Calibration while printer encountering Media Error during the cases when first time printer start up or change label or ribbon to another type such as change using gap label to continuous or black mark labels Keep pressing calibration button for 1 second the printer can immediately run the label size calibration CALIBRATION BUTTON Notice Press C button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the Label Calibration immediately MAN10xxx 01 34 User Manual 6214 3 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts Operation Panel Status Type Print Head Error Barcode Printer Pre wer gt ud pos Print Head Error TFH overheat Barcode Printer E ver Dd DS Media Error Check ribbon setting Barcode Printer Pr vor CH DOP amp Check paper setting Media Error MAN 10xxx 01 POWER BUTTON Beeps Description The printing mechanism is not correctly closed 2x 4 beeps High temperature at the None print head No ribbon is installed and the printer displays an error The ribbon is finished or the label supply hub is not moving 2x
10. 6214 1 Open the cover of ribbon rewind mechanism Open the cover 2 Place the ribbon rewind module into the ribbon rewind mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub HOLDER NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND MODULE HOLDER NOTCH MAN 10xxx 01 10 User Manual 6214 3 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles RIBBON REWIND WHEEL 4 Close the cover of ribbon rewind mechanism The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly Close the cover MAN 10xxx 01 11 User Manual 6214 2 3 Loading the Label Roll Module Load the Label Stock on the Printer LABEL GUIDE PLATE LS ET m j ry ma Fat Man P LABEL SUPPLY HUB Set of 7 LABEL SUPPLY MODULE LABEL STOCK LABEL UIDE Set of 2 RELEASE CATCH Be calch for open MJ 1 Unlock the ribbon catch and pull to open the label guide plate LABEL GUIDE PLATE ee ee n EM L RELEASE CATCH kede catch for opena the label supply hub 2 Place the label stock on label supply hubs Make sure the label stock is aligned to both hubs Adjust the label guide plates to fix the label width Remember to push the release catch when moving the label guide plates Close the plates MAN10xxx 01 12 Use
11. BLE COVER OF THE MODULE CONNECTION JACKS DID erm Close the cover O ppo pru Notice The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter CUTTER JACK LABEL DISPENSER JACK MAN 10xxx 01 49 User Manual 6214 Installing the Label Roll Module on the Printer 1 Pass the labels through the guides and the cutter V Throu gh the h 2 Close the top cover and printing mechanism To finish press the FEED button to set the label position 2 Ihe nrnler cover Notice We advise against using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position E to 30 MAN10xxx 01 50 User Manual 6214 5 Maintenance and Adjustment 5 1 Cleaning the Print Head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head Turn off the printer Open the printer cover Remove the ribbon To remove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in al
12. DataBar Micro QR code and Aztec code CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 737 Code Pages WINDOWS 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Resident nont file types are BMP and PCX other graphic formats are downloadable from the software MAN10xxx 01 53 User Manual 6214 Model 6214 6214 H Real Time Clock Standard Power Auto Switching 100 240VAC 50 60Hz Eesti 41 F to 104 F 5 C to 40 C emperature Storage _4 F to 122 F 20 C to 50 C Temperature Humidit 30 85 non condensing y 10 90 non condensing Agency Approvals CE EMC FCC Class A CB and CCC cUL Length 11 0 280mm Height 7 3 186mm Width 8 3 210mm 6 6 Ibs 3 0Kg excluding consumables Environment Weight X Bluetooth module Guillotine cutter Label dispenser External label roll holder for 10 250 mm O D label rolls External label rewinder Notice Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc It is pleased to test non standard materials for minimum height printing capability MAN10xxx 01 54 User Manual 6214 INTERFACE Pinout Description
13. G PAGES for the function Select Device Select a designated funcition Select DHCP and press FEED button you will be able to setup DHCP function LAN Setting Enable Setting save MAN 10xxx 01 25 User Manual 6214 The default of DHCP is Disable Press A or V button to change the setting values LAN Setting Select to enable DHCP gt Enable e save Press FEED button twice to save the setting LAN Setting Enable Setting save Press FEED again to save and return to previous a amp Tr SETTING PAGE LAN Setting MAN10xxx 01 26 User Manual 6214 3 4 LCD Password Operations on Setting Page On MAIN PAGE press gt or lt button to move the cursor and select the functions Seclect a designated function and press FEED button you will enter the SETTING PAGE for the function TIT TT AE Eb ds Select Device ie es Enter LCD Password gt e b LCD Password The default of LCD Setting is Disable Press Aor V button to change the setting values LCD Password v Disable Enable 25 8 LCD Password Select button to gt Disable Enable Password function Enable 11 1 1 MAN10xxx 01 21 User Manual 6214 E zm ee LCD Password Select button again to p Disable setup the password Jalela 1111 Press FEED button twice to save the setting LCD Password Le Press FEED button onece to exit b e gt Disable gt Enable 1
14. WER BUTTON FRONT COVER COVER RELEASE CATCHES catches for opening the printer cover Rear View FAN FOLD LABEL INSERT Feed got for continuous labek USB HOST mi aga TE ETHERNET PORT CALIBRATION BUTTON SERIAL PORT USB PORT POWER JACK MAN10xxx 01 2 User Manual 6214 Bottom View COVER OF THE MODULE CONNECTION JACKS Notice Cut outs are not intended for wall mount use MAN 10xxx 01 3 User Manual 6214 The Internal View of Printer LABEL GUIDE PLATE Set of 2 in Ml aml ai L SUPPLY HUB et of 2 LABE LABEL SUPPLY MODULE LABEL GUIDE Sel olz RELEASE CATCH Release catch tor opening Ihe label supply hub LABEL SENSOR GUIDE TRAC K E EM T PLATEN PLATEN LOCKERS MAN10xxx 01 4 User Manual 6214 The Printing Mechanism RIBBON REWIND MECHANISM NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL RIBBON SUPPLY MECHANISM PRINT HEAD PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL MAN 10xxx 01 5 User Manual 6214 2 Printer Setup 2 1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface Open the printer cover by pulling the release catches on both sides of the printer and lift the printer cover Pull the catches toward the direction COVER RELEASE CATCHES p j 1 hes for opening Ihe printer cover The panting mechanism is lifted up with the printer cover
15. aka Hais a rae lnii I Puish thes Loder to thue ven k ou Share thes Folder 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers en LL rar WP ae il Welcome to the Seagull Driver Wizard Thes sar Paipa vou abal and enep eS dier Wat vae vou Me to dn Gretel pointer dress ing ads pones em Namis prier Givers 3 Specify your printer model Sab Ag ull Orne Wizard foe Printer odel The maa aiue ami me dehermne shh ponter ater to un penis Pe el of poor Pe aonnuprint 714 MAN10xxx 01 16 User Manual 4 As the printer driver and QLabel are installing a screen will display a progress bar aagal freer Wirari A porto uel Ps corsi a pres ini Fh enm Spay he port thal piu ars usine IE vou are Connecting wing TEPIP on aretha port Foi uw ished bekomm cate ness pest Type Seri Port S500 BILE i Local Port rua pnnenter port nh x Arbus piar port For WSs Stared TCETIP Port 192 168 1 7 amp ER 5 Lr LIP IE III ei fy Prea rS wu Sane ws ee fo amis apre on Eha iwar ars on bte rf ER Ente m ramet For thes pia inanem krt end Pirie name Spexils ehether ar not scu wart bo sere ie peter ssh other rebus ees When E Exi et iste ta prot CPs nae Go TT OR 6 Once the installation is complete a summary of the printer settings
16. al Offset 100 100 Vertical Offset 100 100 Start Offset 100 100 QO Form Name QOZ2 Form Hame Recall Label MAN10xxx 01 30 User Manual 6214 pa Buzer gt M Cancel a None m Op Cutter Device ee Label Dispensor Optional Setting Applicator Lam M Pre Prinfing DREY oee Cancel Part NO 09100 DHCP Disable LAN Setting Enable Default Gateway 192 168 000254 Dynamic IP 197 168 1027 D 6 Subnet Mask 255255 255 000 Disable Enable 4800 bps 7600 bps 19200 bps Baud Rate 384D0 bos 2 600 bps 115200 bps senal Port Setting Hon Party Odd Even bits B bits bits bits Apply Cancel Y YY Y MINM DD HH hh 55 Enable Clear Bind Disable LCD Password Data bits Stop bits Clock Display RTC Setting RIC Setting Make Device Enable Visible Disable Bluetooth Setting M Enable qu Disable PIM Code 0000 Search Devices Calibration APEY 0000 Cancel t self test Cancel Analysis TPH Testing Apply G 4Z J Cancel r Reset to Default Apply Cancel Label Format ABE gt Cancel Apply Graphic Cancel Apply Rit Fonts ADEys S imap Fonts Conr V Apply True Type Fonts Cancel Lei Apply Asian Fonts Cancel Apply ALL ns 2 EXIT Cancel Clear Memory Exit Exit MAN10xxx 01 31 User Manual 6214 Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready o
17. clip CLIP nh ANN ON aar T D ja 5 Ribbon loading Please see the Section 2 2 for further information about Loading the Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading the Label Roll Module MAN10xxx 01 40 User Manual 6214 4 2 Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER f i ee ee ee F PT Ez CONNECTION CABLE OF LABEL DISPENSER E mem e M E m COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the connection cable through the slot of the printer SLOT Notice A label liner thickness of 0 006 mm x 10 and a weight of 65 g m2 6 are recommended The label dispenser will take labels up to a max width of 118 mm MAN10xxx 01 41 User Manual 6214 2 Place label dispenser to align both holes of screw and then tighten the screws 2 Tighten the screw LI ru zr pe 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 Be catch for clare Fum apor Po S rm ee LE le CL yE MAN 10xxx 01 42 User Manual 6214 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS JACK CONNECTOR OF THE CONNECTION CABLE COVER OF THE
18. cohol Du Iw PRINT HEAD To clean the print head eel Notice The print head should be cleaned once a week Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head MAN 10xxx 01 51 User Manual 6214 5 2 Troubleshooting Problem Solution rs i O The printer is switched on but the LED Check the power supply does not light up Please see the Section 2 4 The LED lights up red and printing is Check the software settings driver settings command codes Alerts Please see the Section 3 5 interrupted The label stock passes through the Please make sure that the label stock is loaded the right printer way up and that it is suitable material but no image is printed Choose the correct printer driver Choose the correct label stock and a suitable printing mode The label stock jams during printing Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 There is no printed image on some parts Check whether any label material or ribbon is stuck to of the label the thermal print head Check for errors in the application software Check whether the starting position has been set incorrectly Check the ribbon for wrinkles There is no printed image on part of the Check the the
19. d transmissive sensor Sensor Type 00 central aligned Wax wax resin resin Width 981 300 m fate Thickness 1 18 Min 4 33 30 mm 110 mm Max E roll E 2 67 68 mm Core diameter 1 25 4 mm PrinterLanguage Gl Compuprint Zebra Language enter PrinterLanguage CEL Compuprint Eltron Language Label design Gol abel for EZPL only software Driver Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 Her Windows 2000 XP Vista 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 Resident Bitmap fonts 270 rotatable Fonts Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 Bitmap fonts 2 0 rotatable Download Asian fonts 90 180 270 rotatable and 8 times expandable in Fonts Asian Asan fonts horizontal and Asan onts foe directions Scalable fonts fonts Scalable fonts 90 180 270 rotatable Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2 amp 5 12 of 5 amp 2 of 5 with Shipping Bearer Bars ay Barcodes Codabar Code 128 subset A B C EAN 128 RPS 128 UCC Barcsdus 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1
20. del e Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment MAN10xxx 01 ji User Manual 6214 SAFETY INSTRUCTIONS Please read the following instructions carefully 1 2 oom Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Make sure the printer is off before plugging the power connector into the power jack It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances MAN10xxx 01 ii User Manual 6214 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer e Compuprint 6214 Barcode Printer e Label Stock USB Cable Compuprint 6214 Quick Guide Power Adapter amp Power Core Cord Including QLabel software and Compuprint 6214 user manual MAN10xxx 01 1 User Manual 6214 1 2 Getting To Know Your Printer Device Overview Front View PRINTER COVER LCD SCREEN y NN FEED BUTTON gt vc I OPERATION PANEL DIRECTION KEY PO
21. ecting to Bluetooth keyboard One of indicators is flashing then it will connect successfully The Bluetooth icon on LCD display will be tuming from gray to blue Barcode Printer Y FAW wer G4 000 2012 01 01 11 00 Press key 3 Secs to Enter Menu MAN10xxx 01 61 User Manual Setting and Control for Operation Panel Functions Clear Bind Bluetooth Make Device Visible Setting SSP Device PIN Code Search Devices MAN10xxx 01 62 Enable Disable Enable Disable Enable Disable 0000 6214 User Manual Functions Y Bluetooth BT Setting Clear Bind v Enable Disable F Setting Bluetooth Setting Make Device Visible w Enable Disable Bluetooth Setting wv Enable Disable YF Setting Bluetooth Setting Bluetooth Setting MAN 10xxx 01 6214 Descriptions The default of Clear Bind is Disable When enable this function it will clear up the saved connection of Bluetooth device then come back to Disable Enable Printer can be detected by Bluetooth device Disable Printer cannot be detected by Bluetooth device The default of Make Device Visible is Disable Printer can be detected during 120 sec Secure Simple Pairing The default is Disable When connect successful the setting of Make Device Visible SSP and PIN Code cannot be changed They only can be changed after Clear Bind Password for connect printer and Bluetooth device When connect successful t
22. ether the names are correct Change the name of the file and try storing it again User Manual 6214 3 8 USB Host Definition USB Host port supports either device USB memory stick keyboard or scanner Purpose USB memory stick It extends the user memory space up to 32GB for Graphic Font Label Format DBF and Command files downloading The printer s Firmware also can be updating if copy new version of Firmware into USB memory stick Connecting an USB keyboard to printer for Standalone mode operation Plug in an USB scanner to operate the printer in Standalone mode Usage of Extended Memory USB memory stick It supports hot plugging function printer will create a Folder LABELDIR and switch User Flash to Extended Memory automatically while user plugs an USB memory stick into a GoDEX i model printer Connect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from LABELDIR FW of USB memory stick if it existing or create a Folder LABELDIR FW to USB memory stick if it doesn t existing Copy a new version of Firmware xxxx bin to the Folder LABELDIR FW and then remo
23. he PIN Code only can be changed after Clear Bind The default of PIN Code is 0000 Search Device only available when Bluetooth function was enabled Press FEED to search Bluetooth devices LCD will display all of available devices 1 Only supports SPP amp HID Profile 2 Alphanumeric only 3 Maximum 16 device can be displayed When connect successful needs to disconnect before perform this function 63 Bu Compuprint COMPUPRINT s r l Via Lombardore 282 10040 Lein TO ITALY SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE This manual refers to various company and products by their trade names In most of the cases these designations are claimed as trademarks or registered tramarkers by their respective companies Copyright 2013 COMPUPRINT s r l Printed in Italy
24. he printer prompts a message on LCD panel and wait for data input Notice The USB Host port on i x model printer is without HUB function The USB Memory Stick supports with FAT32 Disk Format and up to 32GB only The certified vendors are Transcend Apacer Patriot Consair and Kingston The download function for Graphic Font Label Format DBF and Command files is operated by GoLabel of PC and must go through the a i x model printer itself On a PC user may copy entire folder ABELDIR from USB memory stick to PC or vice versa Copy a sub folder or individual file in LABELDIR to PC or vice versa is not supported MAN 10xxx 01 38 User Manual 6214 4 Accessories 4 1 Preparations Steps Before installing the optional modules please make some preparations as follows 1 Turn off the printer Remember to switch off the printer before installing any module 2 Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open the Printer The printing mechanism is lifted up with the printer cover 3 Remove the front cover Please pull upward to remove the front cover FRONT COVER MAN10xxx 01 39 User Manual 6214 4 Remove the platen Lift up the release clips on both sides of the platen to release and pull upward the platen Release the
25. is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation LET LIBI EE Wira il Completing the Seagull Driver Wizard A ness priba edi be nstaled using the okra zetbrigs Compuprint amp 214 gent Shana LET Das in Hara cher Coches Piia Bom ae enn Fa heen Him derent imb alatus pris maa iub Fil JL cen MAN10xxx 01 17 6214 User Manual 6214 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Compuprint 2214 MAN10xxx 01 18 User Manual 6214 3 Printer Setting and Control 3 1 Operation Panel Operation Panel Introduction OPERATION PARNEL LCD SCREEN FEED BLITTON POWER BUTTON DIRECTION KEY POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears The printer is on ready to print status the LCD screen should display the message READY on the screen When printer is turned on keep pressing the POWER button for 3 second will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move
26. lot The Installation Line on Bluetooth Module must right along with the edge of mainboard Otherwise it might cause signal error Notice Please prevent below incorrect installation Does not parallel with mainboard Does not push till the end of slot MAN10xxx 01 57 User Manual 6214 Work with Bluetooth Keyboard Logitech K810 After install Bluetooth Module the Bluetooth icon will be appear on LCD display ERN Bluetooth icon Barcode Printer Y F W ver G4 000 Ready Press k key 3 Secs to Enter Menu Connect printer and Bluetooth keyboard Turn on the switch and push the Connect Button The indicators are flashing and can be detected by Bluetooth Notice Different operation with different Bluetooth keyboard Please refer to Bluetooth keyboard user manual MAN10xxx 01 58 Barcode ud aliii Y FW ver G4 000 Enter Main page gt Ready o o o Press key 3 Secs to Enter Menu Select Device gt Bs Enter Bluetooth Setting gt b Bluetooth Setting MAN10xxx 01 59 User Manual 6214 Bluetooth Setting e 5 Enter Search Devices be e gt Search Devices Setting Press toscan Bluetooth devices gt Connecting Available devices found b 001 001 001F20758521 Logitech K810 Press FEED to save the device b b and return to previous Bluetooth Setting MAN10xxx 01 60 User Manual 6214 Printer is conn
27. n screen You can only print on this Ready status Barcode Printer FAW wer G4 000 Ready Press key 3 Secs to Enter Menu If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice Barcode Printer FiW ver G4 000 WARNING ICON ERROR ICON ERROR DESCRIPTION Check ribbon setting Icon Definition Appear on the NAVIGATION ICON of Setting To upper level Pages If guides you back to upper level by pressing LEFT key Appear on the NAVIGATION ICON of Setting A To upper level value Pages Ift guides you back to upper level by pressing UP key On Setting Value pages press RIGTH key to Lock lock the value for preventing unexpected change For locked value press RIGHT key again to lt gt Ep Unlock Unlock the value EN On Setting value pages press UP or DOWN scroll the value key to scroll the values for your selection MAN 10xxx 01 32 User Manual 6214 3 6 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the pri
28. nter 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp V erson USB ID setting senal port setting MAC address of Ethemet port IP protocol setting IP address of Ethemet port Gateway setting Netmoask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Auan fonts Number of Databases Number of Sc alable fonts Free memory size speed Density Ref Point Paint dre chon Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page MAN10xxx 01 EN EE EN NE EN RN ENDE ED EN EE ERR se 5214 GX XX USB S N 12345678 senal port 246M 8 MAC Accirao oc xx xx xXx DHCP Enable IP cxx XXX BODE XX GOTO ww OY X30 200 00 3X S ub Mcsk 300 Xxx 3000 200K 3E TETETETER IEEE ETE TE TETTE TEE TEE EE ERR H IGIE E I A DRAM installed Image buffer size 1500 KB 0000 FORMIS IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONTIS IN MEMORY QOO ASLAN FONT S IN MEMOR Y 000 DATABASE S IN MEMORY 000 TTF 5 IN MEMORY 4073 KB FREE MEMORY 54 AHE RODO R200 WIO2 4Q1003 AE18 Option 4DO 00 AAD Reflective AD 1 96 2 84 2
29. r gt a P MAN10xxx 01 21 User Manual 6214 On SETTING VALUE PAGES press Aor V button to change the setting values Select gt n or zm gt Press FEED button will apply the setting value you just selected and the red tick will appear to mark the value Apply p gt amp gt m lt I Rotation pum e TT Rotation Notice The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now v MAN10xxx 01 22 User Manual 6214 Exit from Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow NAVIGATION ICON De it Rotation On SETTING VALUE PAGES press lt button will go back to the upper level screen Back to the Main page b je Label Setting MAN10xxx 01 23 User Manual 6214 On Main PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status EXIT from Setting Mode b E Or a Barcode Printer FAM ver G4 000 e Back to the Ready status p e Ready Press k key 3 Secs to Enter Menu MAN10xxx 01 24 User Manual 6214 3 3 LAN Setting Operations on Setting Page On MAIN PAGE press gt or lt button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTIN
30. r Manual 6214 3 Feed the Label through the label guides The label guides will help to prevent the label swaying LABEL GUIDE lel ot d eml mm a 4 Unlock the release catch to close the printer cover 2 Close the printer cover ley eun e pni Tm 5 Press the FEED key and make sure the label is fed smoothly The label loading is completed now Notice Please keeps the rack gear clean to ensure the smoothness of label holder MAN10xxx 01 13 User Manual 6214 2 4 Connecting the Printer to the Host Computer 1 Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter POWER CORD AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall BP ODi BP730i BARCODE PRINTER POWER ADAPTER THE WALL SOCKET A MAN10xxx 01 14 User Manual 6214 3 Connect the USB serial cable to the printer and host computer USB CABLE SOCKET 4 Pressing the power button The LED indicator should now lights up Pressing the power button POWER LED INDICATOR MAN 10xxx 01 15 User Manual 6214 2 5 Installing Printer Driver Directly from CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation dee ated falila 1
31. rmal print head for dust or other dirt label or the image is blurred Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier The printed image is positioned incorrectly Check the paper guide settings A label is missed out during printing Check the label height setting Check whether there is dust covering the sensor Please see the Section 3 4 Please see the Section 6 1 a straight line b eS Check whether the label is more than 0 2 mm thick completely ee correctly The label dispenser is not functioning Check whether there is dust on the label dispenser normally Check whether the label stock is positioned correctly MAN 10xxx 01 52 User Manual 6214 APPENDIX Product Specifications Print Method Thermal Transfer Direct Thermal 203 dpi 8 dots mm 300 dpi 12 dots mm Print Speed Up to 7 IPS 177 mm s 5 IPS 127mm s PrintWidh 425 108mm 4 16 105 7 mm Min 0 16 4 mm Min 0 16 4 mm ont EE ae Max 68 1727 mm Max 30 762 mm Processor 32 Bit RISC CPU Processor S2BitRISCCPU O Memor 8MB Flash 4MB for user storage gt SDRAM 16MBSDRAM gt gt gt gt OOS o oO O a reflective sensor full range Fixe
32. ue to print next label MAN10xxx 01 46 User Manual 6214 4 3 Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER gt FEED OLUIT SLOT COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing the Cutter 1 Pass the connection cable through the slot of the printer SLOT Notice Labels should be at least 25 mm high Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250um thick and 3 inches wide You can cut paper with a max width of 116mm With the cutter installed set the stop position in Qlabel to 30 and the E value to 30 MAN10xxx 01 47 User Manual 6214 2 Place the cutter to align both holes of screw and then tighten the screws Tighten the screw 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 Close the printer cover RELEASE CATCH Release catch for elesing Ihe painter cover MAN10xxx 01 48 User Manual 6214 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS os mt Open the cover mom O d ae iini i JACK CONNECTOR OFTHE CONNECTION CA
33. uency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits 6214 Thermal Label Printer TO WHICH THIS DECLARATION RELATES IS INCONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 Class A EN55024 1998 IEC 61000 4 Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition 1997 Class A ANSI C63 4 2001 CNS 13438 IEC60950 1 2005 EN 60950 1 2006 A11 2009 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 Caution e Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer e Dispose of used batteries according to the manufacturer s instructions e Only use with designated power supply adapter mo
34. ve USB and plug in back to the printer that going to update Firmware The printer will update the Firmware automatically when plug it into the printer and printer find out the Firmware in LABELDIR FW is newer version Don t remove the USB memory stick out while it s under updating with Flash Writing message that displays on LCD panel MAN10xxx 01 37 User Manual 6214 USB Keyboard e When plug in an USB keyboard to the printer LCD panel will display Standalone Mode press the Enter key on keyboard and Feed key in the printer to entering to the dialog for Recall Label operation e Only the sub dialog Recall Label is able operating by keyboard as follow definition 1 Press ESC key to exist from Standalone Mode or back to previous dialog 2 Press F1 it will let the printer from Ready mode entering into Standalone Mode 3 Press Enter Arrow and Alphabetic keys as the usual in PC that will perform the key in function 3 of Recall Label in Standalone Mode Scanner e When plug in an USB scanner to the printer LCD panel will display Standalone Mode press the Feed key in the printer to entering the dialog of Recall Label operation User performs the Recall Label function interactively through the LCD panel 4 direction keys Feed key and Scanner e Scanner is using in standalone Mode to scanning the Serial Number Variable and Print Quantity while t
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