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Linksys SPA3102 User Manual - SPA3102 VoIP Gateway Analogue

1. The Router Status screen will appear Click the WAN Setup tab n Proceed to the appropriate instructions for your Internet Connection Type et DHCP a rt m a Select DHCP from the Connection Type drop down menu as b If you use a cable modem you may need to configure the MAC Clone Settings Contact your ISP for zip ae more information UNACO TRAON Enable MAC Clone Service If your service uses a specific PC MAC address then select yes from the Figure 4 7 Router WAN Setup Screen Enable MAC Clone Service setting Then enter the PC s MAC address in the Cloned MAC Address field MAC Oore Semtenge c Click the Submit All Changes button sanac asos Figure 4 8 MAC Clone Settings 11 Static IP amc stra a Select Static IP from the Connection Type drop down menu Figure 4 9 Static IP Settings b In the Static IP Settings section enter the IP address in the Static IP field the subnet mask in the Static ip address a fixed address NetMask field and the default gateway IP address in the Gateway field assigned to a computer or device connected to a network c Inthe Optional Settings section enter the DNS server address es in the Primary DNS and optional subnet mask an address code that Secondary DNS fields determines the size of the network d Click the Submit All Changes button default gateway a device that forwards Internet traffic from your local area PPPoE most DSL users network a Select PPPoE fro
2. When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes 31 The Voice Tab 2 The Voice Info Screen menma m This screen shows voice related settings forthe Voice Gateway a a e n y Product Information Product Name Shown here is the model number of the Voice Gateway Serial Number Shown here is the serial number of the Voice Gateway Software Version Shown here is the version number of the Voice Gateway software Hardware Version Shown here is the version number of the Voice Gateway hardware MAC Address Shown here is the MAC address of the Voice Gateway Client Certificate Shown here is the status of the client certificate which indicates that the Voice Gateway has been authorized by your ITSP System Status Current Time Displayed here is the current date and time of the Voice Gateway Figure 6 8 Voice Info Screen Elapsed Time Displayed here is the amount of time elapsed since the last reboot of the Voice Gateway RTP Packets Sent Displayed here is the number of RTP packets sent by the Voice Gateway 32 RTP Bytes Sent Displayed here is the number of RTP bytes sent by the Voice Gateway RTP Packets Recv Displayed here is the number of RTP packets received by the Voice Gateway RTP Bytes Recv Displayed here is the number of RTP bytes received by the Voice Gateway SIP Messages Sent Displayed here is the number
3. Internet IP Address can be found in the web interface of the Voice Gateway For example if your Internet IP address is 1 2 3 4 you would enter ping 1 2 3 4 and press the Enter key e Ifyou get a reply the computer is connected to the Voice Gateway e Ifyou do NOT get a reply try the ping command from a different computer to verify that your original computer is not the cause of the problem In the command prompt type ping www linksys com and press the Enter key e Ifyou get a reply the computer is connected to the Internet If you cannot open a webpage try the ping command from a different computer to verify that your original computer is not the cause of the problem e Ifyou do NOT get a reply there may be a problem with the connection Try the ping command from a different computer to verify that your original computer is not the cause of the problem 5 Iam not getting an IP address on the Internet with my Internet connection 54 A B Refer to Problem 4 want to test my Internet connection to verify that you have connectivity If you need to register the MAC address of your Ethernet adapter with your ISP please see Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter If you need to clone the MAC address of your Ethernet adapter onto the Voice Gateway see the Router WAN Setup MAC Clone Settings section of Chapter 6 Using the Web based Utility for details Make sure you are
4. VoIP Call Decode Latency Displayed here is the number of milliseconds for decoder latency VoIP Call Jitter Displayed here is the number of milliseconds for receiver jitter 37 VoIP Call Round Trip Delay Displayed here is the number of milliseconds for delay VoIP Call Packets Lost Displayed here is the number of packets lost VoIP Call Packet Error Displayed here is the number of invalid packets received VoIP Call Mapped RTP Port Displayed here is the number of the NAT mapped RTP port When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes 38 The Voice System Screen This screen lets you change the password for user access to the Web based Utility l NOTE If your ITSP supplied this password you may not be able to change it Figure 6 11 Voice System Screen System Configuration User Password Enter the password for the user By default there is no password When you have finished making your change click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your change 39 The Voice User 1 Screen Lava This screen lets you configure the settings for the Internet phone line Call Forward Settings Enter the call forwarding numbers you want to use Cfwd All Dest Enter the number for the Call Forward All Service feature when you want to forward all calls
5. f NOTE To test your settings connect to the Internet now 27 The Router LAN Setup Screen Linksys A Division of Cisco Systems inc Linksys Phone Adapter Configuration This screen lets you configure the local network dynamic DHCP and static DHCP lease settings gE a p 4 Networking Service Select the service you want to use NAT or Bridge The default is NAT LAN Network Settings LAN IP Address Enter the local IP address of the Voice Gateway The default is 192 168 0 1 LAN Subnet Mask Select the local subnet mask 255 255 255 0 255 255 255 128 255 255 255 192 255 255 255 224 255 255 255 240 255 255 255 248 or 255 255 255 252 The default is ae 255 255 255 0 Figure 6 6 Router LAN Setup Screen Cate At Chars Sete At Charens Enable DHCP Server To use the Voice Gateway as a router assigning IP addresses select yes Otherwise select no The default is yes DHCP Lease Time Enter the lease time used by the Voice Gateway to distribute IP addresses The default is 24 Hours DHCP Client Starting IP Address When the Voice Gateway issues IP addresses it starts with the first value of its DHCP client IP address range Enter that value here The default is 192 168 0 2 Number of Client IP Addresses Enter the number of IP addresses that can be distributed The default is 50 Static DHCP Lease Settings Enable You can have the Voice Gateway assign the same IP address to a specific device To disable this feature s
6. need to remove the proxy settings or the dial up pop up window 7 I need to set up a server behind my Voice Gateway To use a server like a web ftp or mail server you need to know the respective port numbers they are using For example port 80 HTTP is used for web port 21 FTP is used for FTP and port 25 SMTP outgoing and port 110 POP3 incoming are used for the mail server You can get more information by viewing the documentation provided with the server you installed Follow these steps to set up port forwarding through the Voice Gateway s Web based Utility We will be setting up web ftp and mail servers A B C Access the Voice Gateway s Web based Utility by going to http 192 168 0 1 or the IP address of the Voice Gateway Go to the Router gt Application tab Select yes from the Enable drop down menu Enter any name you want to use for the service 55 D Enter the port range of the service you are using For example if you have a web server you would enter the range 80 in the Starting Port field to 80 in the Ending Port field E Select the protocol you will be using TCP or UDP or select Both F Enter the IP address of the PC or network device that you want the port server to go to For example if the web server s Ethernet adapter IP address is 192 168 0 100 you would enter 100 in the field provided Check Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter for
7. Call Progress Tone Generation Jitter Buffer Adaptive Frame Loss Concealment Full Duplex Audio Echo Cancellation G 165 G 168 VAD Voice Activity Detection with Silence Suppression Attenuation Gain Adjustments Flash Hook Timer MWI Message Waiting Indicator Tones Security Provisioning Administration amp Maintenance VMWI via FSK Polarity Control Hook Flash Event Signaling Caller ID Generation Name amp Number Bellcore DTMF ETSI Music on Hold Client Streaming Audio Server up to 10 sessions Password Protected System Reset to Factory Default Password Protected Admin and User Access Authority Provisioning Configuration Authentication HTTPS with Factory Installed Client Certificate HTTP Digest Encrypted Authentication via MD5 RFC 1321 Up to 256 bit AES Encryption Web Browser Administration amp Configuration via Integrated Web Server Telephone Key Pad Configuration with Interactive Voice Prompts Automated Provisioning amp Upgrade via HTTP TFTP Asynchronous Notification of Upgrade Availability via SIP NOTIFY Non intrusive In Service Upgrades Report Generation amp Event Logging Stats in BYE Message Syslog amp Debug Server Records Per Line Configurable Per Line and Purpose Configurable Syslog and Debug Options 75 Physical Interfaces FXS Subscriber Line Interface Circuit SLIC Regulatory Compliance Power Supply Indicator Lights LEDs 76 2 100baseT RJ 45 Ethernet
8. Cfwd Sel6 Dest Enter the forward number for the Call Forward Selective 6 feature Cfwd Sel7 Caller Enter the caller number pattern to trigger the Call Forward Selective 7 feature Cfwd Sel7 Dest Enter the forward number for the Call Forward Selective 7 feature Cfwd Sel8 Caller Enter the caller number pattern to trigger the Call Forward Selective 8 feature Cfwd Sel8 Dest Enter the forward number for the Call Forward Selective 8 feature Cfwd Last Caller Enter the caller number that is actively forwarded to the Cfwd Last Dest number when the Call Forward Last activation code is used Cfwd Last Dest Enter the forward number for the Cfwd Last Caller feature Block Last Caller Enter the ID of the caller blocked via the Block Last Caller service Accept Last Caller Enter the ID of the caller accepted via the Accept Last Caller service 41 Speed Dial Settings io Speed Dial 2 Enter the target phone number or URL to assign to speed dial 2 Tep EJ Speed Dial 3 Enter the target phone number or URL to assign to speed dial 3 E sae i Figure 6 13 Speed Dial and Speed Dial 4 Enter the target phone number or URL to assign to speed dial 4 Supplementary Service Settings Speed Dial 5 Enter the target phone number or URL to assign to speed dial 5 Speed Dial 6 Enter the target phone number or URL to assign to speed dial 6 Speed Dial 7 Enter the target phone number or URL to assign to speed dial 7 Speed Dial 8 Ente
9. Figure 3 2 Front Panel Figure 4 1 Connect to the Telephone Wall Jack Figure 4 2 Connect a Telephone Figure 4 3 Connect a PC Figure 4 4 Connect to the Modem Figure 4 5 Connect Power Figure 4 6 Login Screen Figure 4 7 Router WAN Setup Screen Figure 4 8 MAC Clone Settings Figure 4 9 Static IP Settings Figure 4 10 PPPoE Settings Figure 6 1 Login Screen Figure 6 2 Router Status Screen Figure 6 3 Router WAN Setup Screen Figure 6 4 Static IP Settings Figure 6 5 PPPoE Settings Figure 6 6 Router LAN Setup Screen Figure 6 7 Router Application Screen Figure 6 8 Voice Info Screen Figure 6 9 Line 1 Status Figure 6 10 PSTN Line Status Figure 6 11 Voice System Screen Figure 6 12 Voice User 1 Screen Figure 6 13 Speed Dial and Supplementary Service Settings Figure 6 14 Distinctive Ring and Ring Settings Figure 6 15 Voice PSTN User Screen Figure 6 16 PSTN To VoIP Speed Dial Settings Figure 6 17 PSTN Ring Thru Line 1 Distinctive Ring Settings Figure 6 18 PSTN Ring Thru Line 1 Ring Settings Figure B 1 IP Configuration Screen Figure B 2 MAC Adapter Address Figure B 3 MAC Physical Address Figure B 4 MAC Address Cloning Chapter 1 Introduction Welcome Thank you for choosing the Voice Gateway with Router This Voice Gateway will allow your computers to share a high speed Internet connection as well as resources including files and printers Plus the Voice Gateway can bridge traditi
10. IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device FTP File Transfer Protocol A protocol used to transfer files over a TCP IP network Full Duplex The ability of a networking device to receive and transmit data simultaneously Gateway A device that interconnects networks with different incompatible communications protocols Half Duplex Data transmission that can occur in two directions over a single line but only one direction at a time HTTP HyperText Transport Protocol The communications protocol used to connect to servers on the World Wide Web IP Internet Protocol A protocol used to send data over a network IP Address The address used to identify a computer or device on a network 70 IPCONFIG A Windows 2000 and XP utility that displays the IP address for a particular networking device ISP Internet Service Provider A company that provides access to the Internet LAN The computers and networking products that make up your local network MAC Media Access Control Address The unique address that a manufacturer assigns to each networking device Mbps MegaBits Per Second One million bits per second a unit of measurement for data trans
11. Information Linksys www linksys com
12. Port IEEE 802 3 1 WAN 1 LAN 1 RJ 11 FXS Phone Ports For Analog Circuit Telephone Device Tip Ring 1 RJ 11 FXO Phone Ports For a Telco or PBX Connection Ring Voltage 40 55 VRMS Configurable Ring Frequency 10 Hz 40 Hz Ring Waveform Trapezoidal and Sinusoidal Maximum Ringer Load 3 REN On hook off hook Characteristics On hook voltage tip ring 50 V NOMINAL Off hook current 25 mA min Terminating Impedance 8 Configurable Settings including North America 600 ohms European CTR21 FCC Part 15 Class B CE ICES 003 A Tick Certification DC Input Voltage 5 VDC at 2 0 A Max Power Consumption 5 Watts Switching Type 100 240v Automatic Power Adapter 100 240v 50 60Hz 26 34VA AC Input Power Internet Phone Line Documentation Dimensions WxHxD Unit Weight Operating Temp Storage Temp Operating Humidity Quick Installation and Compliance Guide User Guide Administration Guide Service Providers Only Provisioning Guide Service Providers Only 3 98 x 3 98 x 1 10 101 x 101 x 28 mm 5 11 oz 0 145 kg 32 to 113 F 0 to 45 C 13 to 185 F 25 to 85 C 10 to 90 Non condensing operating and non operating 77 Voice Gateway with Router 78 Appendix E Specifications Appendix F Warranty Information This Warranty is valid and may be processed only in the country of purchase Contact your service provider if the warranty support issues are to be handled by them as per you
13. Use this port to connect the Voice Gateway to your standard telephone wall jack Use this port to connect an analog phone or fax machine with an RJ 11 telephone cable The ETHERNET port connects to a network device such as a PC or a switch with an Ethernet network cable The INTERNET port connects to your cable or DSL modem The Power port is where you will connect the power adapter NOTE The LINE port will be active only if you have traditional phone service Voice Gateway with Router The Front Panel The Voice Gateway s LEDs which inform you about network activities are located on the front panel Voice Voice Gateway with Router Power INTERNET PHONE LINE Figure 3 2 Front Panel Green The Power LED lights up when the Voice Gateway is powered on and connected to the Internet It flashes when the Voice Gateway is not connected to the Internet The LED also flashes when the Voice Gateway is booting up or upgrading its firmware Green The INTERNET LED lights up when there is an active connection through the ETHERNET port If the LED is flashing then there is traffic moving through that port Green The PHONE LED is solidly lit when a telephone or fax machine has an active or registered connection to your Internet Telephony Service Provider ITSP through the PHONE port It flashes when the phone is being used or is off the hook Green The LINE LED lights up when the a telephone or fax machine has an ac
14. and description like this Figure 0 1 Sample Figure Description Figure numbers and descriptions can also be found in the List of Figures section SPA3102 UG 60613A DF Voice Gateway with Router Table of Contents Chapter 1 Introduction Welcome What s in this Guide Chapter 2 Networking Basics An Introduction to Local Area Networks The Use of IP Addresses Chapter 3 Getting to Know the Voice Gateway The Back Panel The Front Panel Chapter 4 Getting Started Before You Begin Connecting the Voice Gateway Configuring the Voice Gateway Chapter 5 Using the Interactive Voice Response Menu Overview Accessing the Interactive Voice Response Menu Using the Interactive Voice Response Menu Entering a Password Configuring the Settings for Your Internet Phone Service Chapter 6 Using the Web based Utility Overview How to Access the Web based Utility The Router Tab The Voice Tab on OoN Now On Appendix A Troubleshooting Common Problems and Solutions Frequently Asked Questions Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter Windows 98 or Me Instructions Windows 2000 or XP Instructions For the Voice Gateway s Web based Utility Appendix C Windows Help Appendix D Glossary Appendix E Specifications Appendix F Warranty Information Appendix G Regulatory Information Appendix H Contact Information Internet Telephony Service Provider ITSP Linksys List of Figures Figure 3 1 Back Panel
15. as hosting games the HL server does not need to be in the DMZ Just forward port 27015 to the local IP address of the server computer How can I block corrupted FTP downloads If you are experiencing corrupted files when you download a file with your FTP client try using another FTP program The web page hangs downloads are corrupt or nothing but junk characters are being displayed on the screen What do I need to do Force your Ethernet adapter to 10Mbps or half duplex mode and turn off the Auto negotiate feature of your Ethernet adapter as a temporary measure Please look at the Network Control Panel in your Ethernet adapter s Advanced Properties tab Make sure that your proxy setting is disabled in the browser Check our website at www linksys com for more information Will the Voice Gateway function in a Macintosh environment Yes but the Voice Gateway s setup pages are accessible only through Internet Explorer 5 0 or Netscape Navigator 5 0 or higher for Macintosh am not able to get the web configuration screen for the Voice Gateway What can I do You may have to remove the proxy settings on your Internet browser e g Netscape Navigator or Internet Explorer Or remove the dial up settings on your browser Check with your browser documentation and make sure that your browser is set to connect directly and that any dial up is disabled Make sure that your browser is set to connect directly and that any dial up is disabl
16. details on getting an IP address G Follow the instructions in steps B F for the port services you want to use Consider the examples below Enable Service Name Starting and Protocol IP Address Ending Ports yes Web server 80 to 80 Both 192 168 0 100 yes FTP server 21 to 21 TCP 192 168 0 101 yes SMTP outgoing 25 to 25 Both 192 168 0 102 yes POP3 incoming 110 to 110 Both 192 168 0 102 When you have completed the configuration click the Submit All Changes button 8 I need to set up online game hosting or use other Internet applications If you want to play online games or use Internet applications most will work without doing any port forwarding or DMZ hosting There may be cases when you want to host an online game or Internet application This would require you to set up the Voice Gateway to deliver incoming packets or data to a specific computer This also applies to the Internet applications you are using The best way to get the 56 information on what port services to use is to go to the website of the online game or application you want to use Follow these steps to set up online game hosting or use a certain Internet application A Access the Voice Gateway s Web based Utility by going to http 192 168 0 1 or the IP address of the Voice Gateway Go to the Router gt Application tab B Select yes from the Enable drop down menu C Enter any name you want to use for the service D Ente
17. is a hard refresh which will force Windows Explorer to load new webpages not cached ones 49 3 50 C Click Tools Click Internet Options Click the Security tab Click the Default level button Make sure the security level is Medium or lower Then click the OK button I need to set a static IP address on a PC The Voice Gateway by default assigns an IP address range of 192 168 0 100 to 192 168 0 150 using the DHCP server on the Voice Gateway To set a static IP address you can only use the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Each PC or network device that uses TCP IP must have a unique address to identify itself in a network If the IP address is not unique to a network Windows will generate an IP conflict error message You can assign a static IP address to a PC by performing the following steps For Windows 98 and Millennium A Click Start Setting and Control Panel Double click Network B In The following network components are installed box select the TEP IP gt associated with your Ethernet adapter If you only have one Ethernet adapter installed you will only see one TCP IP line with no association to an Ethernet adapter Highlight it and click the Properties button C Inthe TCP IP properties window select the IP address tab and select Specify an IP address Enter a unique IP address that is not used by any other computer on the network connected to the Voice Gateway You can only
18. number of the NAT mapped SIP port Call Type Displayed here is the direction of the call VoIP State Displayed here is the status of Line 1 Call 1 PSTN State Displayed here is the status of the PSTN call VoIP Tone Displayed here is the tone playing to the VoIP call leg PSTN Tone Displayed here is the tone playing to the PSTN call leg 36 VoIP Peer Name Displayed here is the name of the party at the VoIP call leg PSTN Peer Name Displayed here is the name of the party at the PSTN call leg VoIP Peer Number Displayed here is the phone number of the party at the VoIP call leg PSTN Peer Number Displayed here is the phone number of the party at the PSTN call leg The following are the same as the status information for Line 1 Call 1 in the Line 1 Status section VoIP Call Encoder Displayed here is the codec used for encoding the VoIP call leg VoIP Call Decoder Displayed here is the codec used for decoding the VoIP call leg VoIP Call FAX Displayed here is the status of the fax pass through mode VoIP Call Remote Hold This indicates whether the far end has placed the call on hold VoIP Call Duration Displayed here is the duration of the call VoIP Call Packets Sent Displayed here is the number of packets sent VoIP Call Packets Recv Displayed here is the number of packets received VoIP Call Bytes Sent Displayed here is the number of bytes sent VoIP Call Bytes Recv Displayed here is the number of bytes received
19. ready for use while Off indicates that it is in use Line Voltage Displayed here is the tip to ring voltage of the LINE port Loop Current Displayed is the loop current to the LINE port apennu F POR Figure 6 10 PSTN Line Status Registration State Shown here is the status of the line s registration Last Registration At Shown here are the last date and time the line was registered 35 Next Registration In Shown here is the number of seconds until the next registration Last Called VoIP Number VolP stands for Voice over Internet Protocol which is used by Internet phone calls Displayed here is the last Internet phone number called from the landline Last Called PSTN Number Displayed here is the last landline number dialed by the Voice Gateway Last VoIP Caller The VoIP caller is the one who calls the Voice Gateway via VoIP to obtain traditional phone service Displayed here is the number of the last VoIP caller Last PSTN Caller The PSTN caller is the one who calls the Voice Gateway from the traditional phone service to obtain VoIP service Displayed here are the name and number of the last PSTN caller Last PSTN Disconnect Reason Displayed here is why the Voice Gateway terminated the LINE port connection PSTN Activity Timer Displayed here is the number of milliseconds before the Voice Gateway disconnects the current gateway unless the landline has some audio activity Mapped SIP Port Shown here is the port
20. that you do not have any proxy settings and that the browser you use is set to connect directly to the LAN 58 11 For Microsoft Internet Explorer 5 0 or higher moom gt Click Start Settings and Control Panel Double click Internet Options Click the Connections tab Click the LAN settings button and remove anything that is checked Click the OK button to go back to the previous screen Click the option Never dial a connection This will remove any dial up pop ups for PPPoE users For Netscape 4 7 or higher A B C Start Netscape Navigator and click Edit Preferences Advanced and Proxies Make sure you have Direct connection to the Internet selected on this screen Close all the windows to finish When enter a URL or IP address I get a time out error or am prompted to retry Go through this checklist until your problem is solved Check if other PCs work If they do ensure that your workstation s IP settings are correct IP Address Subnet Mask Default Gateway and DNS Restart the computer that is having a problem If the PCs are configured correctly but still not working check the Voice Gateway Ensure that it is connected and powered on Connect to it and check its settings If you cannot connect to it check the LAN and power connections If the Voice Gateway is configured correctly check your Internet connection DSL cable modem etc to see if it is working correctly You can remove the Voice Gate
21. the Subnet Mask 255 255 255 0 Enter the Default Gateway 192 168 0 1 Voice Gateway s default IP address Toward the bottom of the window select Use the following DNS server addresses and enter the Preferred DNS server and Alternative DNS server provided by your ISP Contact your ISP or go on its website to find the information Click the OK button in the nternet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the computer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 A B C Click Start and Control Panel Click the Network and Internet Connections icon and then the Network Connections icon Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option 51 52 m In the This connection uses the following items box highlight Internet Protocol TCP IP Click the Properties button Enter a unique IP address that is not used by any other computer on the network connected to the Voice Gateway You can only use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Enter the Subnet Mask 255 255 255 0 Enter the Default Gateway
22. use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Make sure that each IP address is unique for each PC or network device D Click the Voice Gateway tab and in the New Voice Gateway prompt enter 192 168 0 1 which is the default IP address of the Voice Gateway Click the Add button to accept the entry E Click the DNS tab and make sure the DNS Enabled option is selected Enter the Host and Domain names e g John for Host and home for Domain Enter the DNS entry provided by your ISP If your ISP has not provided the DNS IP address contact your ISP to get that information or go to its website for the information Click the OK button in the TCP IP properties window and click Close or OK for the Network window G Restart the computer when asked m For Windows 2000 A B C Click Start Settings and Control Panel Double click Network and Dial Up Connections Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option In the Components checked are used by this connection box highlight Internet Protocol TCP IP and click the Properties button Select Use the following IP address option Enter a unique IP address that is not used by any other computer on the network connected to the Voice Gateway You can only use an IP address in the ranges 192 168 0 2 to 192 168 0 99 and 192 168 0 151 to 192 168 0 254 Enter
23. 192 168 0 1 Voice Gateway s default IP address Toward the bottom of the window select Use the following DNS server addresses and enter the Preferred DNS server and Alternative DNS server provided by your ISP Contact your ISP or go on its website to find the information Click the OK button in the Internet Protocol TCP IP Properties window Click the OK button in the Local Area Connection Properties window I want to test my Internet connection A Check your TCP IP settings For Windows 98 and Millennium Refer to Windows Help for details Make sure Obtain IP address automatically is selected in the settings For Windows 2000 1 Click Start Settings and Control Panel Double click Network and Dial Up Connections 2 Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option 3 In the Components checked are used by this connection box highlight Internet Protocol TCP IP and click the Properties button Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected an 7 Click the OK button in the Internet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the computer if asked Click the OK button in the Internet Protocol TCP IP Properties window and click the OK button in the Local Area Connection Properties window Restart the c
24. 6 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel6 Dest number Cfwd Sel6 Dest Enter the forward number for the Cfwd Sel6 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel7 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel7 Dest number Cfwd Sel7 Dest Enter the forward number for the Cfwd Sel7 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel8 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel8 Dest number Cfwd Sel8 Dest Enter the forward number for the Cfwd Sel8 Caller If this is blank then the landline caller is blocked for Internet phone service PSTN To VoIP Speed Dial Settings Enter the Internet phone numbers to call when the landline caller dials a single digit 2 9 Speed Dial 2 Enter the target phone number to assign to speed dial 2 Figure 6 16 PSTN To VoIP Speed Dial Speed Dial 3 Enter the target phone number to assign to speed dial 3 Settings Speed Dial 4 Enter the target phone number to assign to speed dial 4 Speed Dial 5 Enter the target phone number to assign to speed dial 5 46 Speed Dial 6 Enter the target phone number to assign to speed dial 6 Speed Dial 7 Enter the target phone number to assign to speed dial 7 Speed Dial 8 Enter the target phone number to assign to speed dial 8 Speed Dial 9 Enter the ta
25. Basics An Introduction to Local Area Networks Simply put a router is a network device that connects two networks together The Voice Gateway connects your local area network LAN or the group of PCs in your home or office to the Internet The Voice Gateway processes and regulates the data that travels between these two networks The Voice Gateway s Network Address Translation NAT technology protects your network of PCs so users onthe nat network address translation NAT Internet cannot see your PCs This is how your LAN remains private The Voice Gateway protects your network technology translates IP addresses of a by inspecting the first packet coming in through the Internet port before delivery to the final destination on one of local area network to a different IP the Ethernet ports The Voice Gateway inspects Internet port services like the web server ftp server or other address for the Internet Internet applications and if allowed it will forward the packet to the appropriate PC on the LAN side The Use of IP Addresses IP stands for Internet Protocol Every device in an IP based network including PCs print servers and routers requires an IP address to identify its location or address on the network This applies to both the Internet and LAN connections ip internet protocol a protocol used to send data over a network ip address the address used to identify a There are two ways of assigning IP addresses to
26. Cfwd Busy Dest Enter the number for the Call Forward Busy feature when the line is busy Cfwd No Ans Dest Enter the number for the Call Forward No Answer feature when the line is not answered Cfwd No Ans Delay Enter the number of seconds to wait before the Call Forward No Answer feature is triggered T ra Selective Call Forward Settings Enter the caller numbers that will be forwarded to specific phone numbers Figure 6 12 Voice User 1 Screen Cfwd Sel1 Caller Enter the caller number pattern to trigger the Call Forward Selective 1 feature Cfwd Sel1 Dest Enter the forward number for the Call Forward Selective 1 feature Cfwd Sel2 Caller Enter the caller number pattern to trigger the Call Forward Selective 2 feature Cfwd Sel2 Dest Enter the forward number for the Call Forward Selective 2 feature Cfwd Sel3 Caller Enter the caller number pattern to trigger the Call Forward Selective 3 feature 40 Cfwd Sel3 Dest Enter the forward number for the Call Forward Selective 3 feature Cfwd Sel4 Caller Enter the caller number pattern to trigger the Call Forward Selective 4 feature Cfwd Sel4 Dest Enter the forward number for the Call Forward Selective 4 feature Cfwd Sel5 Caller Enter the caller number pattern to trigger the Call Forward Selective 5 feature Cfwd Sel5 Dest Enter the forward number for the Call Forward Selective 5 feature Cfwd Sel6 Caller Enter the caller number pattern to trigger the Call Forward Selective 6 feature
27. Defauk Gateway 192 168 1 254 oT oeae aeon CTAA Figure B 1 IP Configuration Screen E a r Ethernet Adapter Information Linksys LNETOOTX Fast Ethermet gt Adapter Address lt 00 0000 00 00 00 gt Subnet Mask 255 255 2550 Defaut Gateway 192 168 1 1 CE aee aam Release Al Renew Ad More info gt gt Figure B 2 MAC Adapter Address 65 Windows 2000 or XP Instructions 1 Click Start and Run In the Open field enter cmd Press the Enter key or click the OK button 2 Atthe command prompt enter ipconfig all Then press the Enter key 3 Write down the Physical Address as shown on your computer screen it is the MAC address for your Ethernet adapter This appears as a series of numbers and letters The MAC address Physical Address is what you will use for MAC address cloning Figure B 3 MAC Physical Address The example shows the Ethernet adapter s IP address as 192 168 1 100 Your computer may show something different For the Voice Gateway s Web based Utility Lens A Division of Cisco Systems Inc Linksys Phone Adapter Configuration For MAC address cloning enter the 12 digit MAC address in the field provided hee tabe WAN Setup Lan Same AppiCeton a ___ PERERA Figure B 4 MAC Address Cloning 66 Appendix C Windows Help Almost all Linksys products require Microsoft Windows Windows is the most used operating system in the world and comes
28. LINKSYS A Division of Cisco Systems Inc VolP Cisco SYSTEMS Model No SPA3102 Copyright and Trademarks Specifications are subject to change without notice Linksys is a registered trademark or trademark of Cisco Systems Inc and or its affiliates in the U S and certain other countries Copyright 2006 Cisco Systems Inc All rights reserved Other brands and product names are trademarks or registered trademarks of their respective holders WARNING This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling How to Use this Guide Your guide to the Voice Gateway with Router has been designed to make understanding networking with the Voice Gateway easier than ever Look for the following items when reading this guide This exclamation point means there is a caution or warning and is A something that could damage your property or the Voice Gateway This question mark provides you with a reminder about something you A might need to do while using the Voice Gateway This checkmark means there is a note of interest and is something you A should pay special attention to while using the Voice Gateway In addition to these symbols there are definitions for technical terms that are presented like this word definition Also each figure diagram screenshot or other image is provided with a figure number
29. a different Ethernet network cable to the INTERNET port of the Voice Gateway Connect the other end to your cable DSL modem Power on the broadband modem Figure 4 3 Connect a PC Connect the included power adapter to the Voice Gateway s power port and then plug the power adapter into an electrical outlet The power LED on the front panel will light up as soon as the Voice Gateway powers on Power on your PC i NOTE Make sure your PC s Ethernet adapter is set to obtain an IP address automatically For more information refer to Windows Help Figure 4 4 Connect to the Modem Proceed to the next section Figure 4 5 Connect Power Configuring the Voice Gateway aa s 1 2 This secuse Web Ste F S2 168 0 1 utes you to og on Ploate ype the User Name and Paroni that you wee lor ape user wet 0 Launch the web browser on the PC Enter 192 168 0 1 advanced in the Address field 192 168 0 1 is the default local IP address of the Voice T Sentina ys pred et Gateway Then press the Enter key Eaj _tuos If your Internet Telephony Service Provider ITSP did not supply a password you will not see a login screen Figure 4 6 Login Screen Proceed to step 4 If your ITSP supplied a password you will see a login screen In the User Name field enter user the default LINKSYS user name for user access this cannot be changed Then enter the user password supplied by your ITSP tatus Wan Setup ian pa
30. allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Linksys b has not been installed operated repaired or maintained in accordance with instructions supplied by Linksys or c has been subjected to abnormal physical or electrical stress misuse negligence or accident In addition due to the continual development of new techniques for intruding upon and attacking networks Linksys does not warrant that the Product will be free of vulnerability to intrusion or attack TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA REVENUE OR PROFIT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES REGARDLESS OF THE THEORY OF LIABILITY INCLUDING NEGLIGENCE ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT INCLUDING ANY SOFTWARE EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL LINKSYS LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT The foregoing limitations will apply even if any warranty or remedy 79 provided under this Agreement fails of its essential purpose Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclu
31. caller number pattern to play Distinctive Ring CWT 5 Ring6 Caller Enter the caller number pattern to play Distinctive Ring CWT 6 Ring7 Caller Enter the caller number pattern to play Distinctive Ring CWT 7 Ring8 Caller Enter the caller number pattern to play Distinctive Ring CWT 8 Ring Settings Default Ring Select the default ringing pattern for all callers Default CWT Select the default CWT pattern for all callers 43 Hold Reminder Ring Select the ring pattern that will remind you of a call on hold when the phone is on hook Call Back Ring Select the ring pattern for call back notification Cfwd Ring Splash Len Enter the duration of the ring splash when a call is forwarded The range is 0 to 10 0 seconds Cbik Ring Splash Len Enter the duration of the ring splash when a call is blocked The range is 0 to 10 0 seconds VMWI Ring Splash Len Enter the duration of the ring splash when new messages arrive before the VoiceMail Waiting Indication VMWI signal is applied The range is 0 to 10 0 seconds When you have finished making your change click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your change 44 The Voice PSTN User Screen This screen lets you configure the settings for the LINE port service which can be a PSTN service or a second VoIP service PSTN To VoIP Selective Call Forward Settings Enter the landline caller numbers that will be forwarded to spe
32. cific Internet phone numbers Cfwd Sel1 Caller Enter the caller number pattern that will be forwarded to the Cfwd Selt Dest number Cfwd Sel1 Dest Enter the forward number for the Cfwd Sel1 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel2 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel2 Dest number Cfwd Sel2 Dest Enter the forward number for the Cfwd Sel2 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel3 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel3 Dest number Cfwd Sel3 Dest Enter the forward number for the Cfwd Sel3 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel4 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel4 Dest number Cfwd Sel4 Dest Enter the forward number for the Cfwd Sel4 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel5 Caller Enter the caller number pattern that will be forwarded to the Cfwd Sel5 Dest number A Division of Cisco Systems Inc Linksys Phone Adapter Configuration System uree 1 PEEN Ue mne a ienet Figure 6 15 Voice PSTN User Screen 45 Cfwd Sel5 Dest Enter the forward number for the Cfwd Sel5 Caller If this is blank then the landline caller is blocked for Internet phone service Cfwd Sel
33. d control protocol Static IP Address A fixed address assigned to a computer or device that is connected to a network Static Routing Forwarding data in a network via a fixed path Subnet Mask An address code that determines the size of the network Switch 1 A data switch that connects computing devices to host computers allowing a large number of devices to share a limited number of ports 2 A device for making breaking or changing the connections in an electrical circuit TCP Transmission Control Protocol A network protocol for transmitting data that requires acknowledgement from the recipient of data sent TCP IP Transmission Control Protocol Internet Protocol A set of instructions PCs use to communicate over a network Telnet A user command and TCP IP protocol used for accessing remote PCs Throughput The amount of data moved successfully from one node to another in a given time period TX Rate Transmission Rate Upgrade To replace existing software or firmware with a newer version Upload To transmit a file over a network URL Uniform Resource Locator The address of a file located on the Internet WAN Wide Area Network The Internet 72 Appendix E Specifications Model Data Networking SPA3102 MAC Address IEEE 802 3 IPv4 Internet Protocol v4 RFC 791 upgradeable to v6 RFC 1883 ARP Address Resolution Protocol DNS A Record RFC 1706 SRV Record RFC 2782 DHCP Client Dynam
34. d fail to operate properly disconnect the unit from the telephone line Try using another FCC approved device in the same telephone jack If the trouble persists call the telephone company repair service bureau If the trouble does not persist and appears to be with this unit disconnect the unit from the telephone line and discontinue use of the unit until it is repaired Please note that the telephone company may ask that you disconnect the equipment from the telephone network until the problem has been corrected or until you are sure that the equipment is not malfunctioning The user must use the accessories and cables supplied by the manufacturer to get optimum performance from the product No repairs may be done by the customer If trouble is experienced with this equipment please contact your authorized support provider for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs Safety Notices Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Do not use this product near water for example in a wet basement or near a swimming pool Avoid using this product during an electrical storm There may be a remote risk of electric shock fr
35. e forwarding entries if you want to successfully use DMZ hosting since forwarding has priority over DMZ hosting In other words data that enters the Voice Gateway will be checked first by the forwarding settings If the port number that the data enters from does not have port forwarding then the Voice Gateway will send the data to whichever PC or network device you set for DMZ hosting Follow these steps to set DMZ hosting A Access the Voice Gateway s Web based Utility by going to http 192 168 0 1 or the IP address of the Voice Gateway Go to the Router gt Application tab B Disable or remove the entries you have entered for forwarding Keep this information in case you want to use it at a later time C Select yes from the Enable DMZ drop down menu D Enter the Ethernet adapter s IP address of the computer you want exposed to the Internet This will bypass the NAT security for that computer Please refer to Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter for details on getting an IP address Once completed with the configuration click the Submit All Changes button 10 I am a PPPoE user and I need to remove the proxy settings or the dial up pop up window If you have proxy settings you need to disable these on your computer Because the Voice Gateway is the gateway for the Internet connection the computer does not need any proxy settings to gain access Please follow these directions to verify
36. ed For Internet Explorer click Tools Internet Options and then the Connection tab Make sure that Internet Explorer is set to Never dial a connection For Netscape 62 Navigator click Edit Preferences Advanced and Proxy Make sure that Netscape Navigator is set to Direct connection to the Internet What is DMZ Hosting Demilitarized Zone DMZ allows one IP address computer to be exposed to the Internet Some applications require multiple TCP IP ports to be open It is recommended that you set your computer with a static IP if you want to use DMZ Hosting To get the LAN IP address see Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter If DMZ Hosting is used does the exposed user share the public IP with the Voice Gateway No Is the Voice Gateway cross platform compatible Any platform that supports Ethernet and TCP IP is compatible with the Voice Gateway Does the Voice Gateway replace a modem Is there a cable or DSL modem in the Voice Gateway No this version of the Voice Gateway must work in conjunction with a cable or DSL modem Which modems are compatible with the Voice Gateway The Voice Gateway is compatible with virtually any cable or DSL modem that supports Ethernet How do I get mIRC to work with the Voice Gateway Use the Router Application screen Configure an entry and set the Starting and Ending Ports to 113 for the PC on which you are using mIRC How do I reset the Voice Gat
37. elect no To use this feature select yes The default is no 28 Host MAC Address Enter the MAC address of the device whose IP address you want to specify Host IP Address Enter the IP address you want to assign to the device 192 168 0 x x being a different number for each device you specify When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes 29 The Router Application Screen Linksys A Division of Cisco Systems inc Linksys Phone Adapter Configuration This screen lets you configure port forwarding DMZ and reserved ports range settings ene Application meup ime ionos Port Forwarding Settings Enable Select yes or no for each port forwarding entry which defines a port range to be forwarded to a server The default is no Service Name Enter the name of the service or application Starting Port Enter the starting port number of the forwarded port range Ending Port Enter the ending port number of the forwarded port range Protocol Select the protocol used TCP UDP or Both The default is TCP nts ha Camere hatas M Crane Server IP Address Enter the IP address of the server 192 168 0 x x being a different number for each server Figure 6 7 Router Application Screen you specify DMZ Settings tcp a network protocol for transmitting data that requires acknowledgement from Enable DMZ DMZ hostin
38. er 1 Use this screen to configure call forward speed dial supplementary service and ring settings for the Internet phone line e PSTN User PSTN stands for Public Switched Telephone Network which is the network that traditional phone service uses Use this screen to configure call forward speed dial and ring settings for the PSTN line How to Access the Web based Utility To access the Web based Utility of the Voice Gateway launch the web browser on the PC connected to the Voice Gateway s Ethernet port If the Voice Gateway uses its default address then enter 192 168 0 1 in the Address field If you have assigned a static IP address to the Voice Gateway then enter lt P address of the Voice Gateway gt in the Address field Press the Enter key If your Internet Telephony Service Provider ITSP did not supply a password you will not see a login screen If your ITSP supplied a password then you will see a login screen In the User Name field enter user the default user name for user access This cannot be changed Then enter the password supplied by your ITSP Two views of the Web based Utility are available Click basic to view basic settings or click advanced to view advanced settings When you have finished making changes on a screen click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes When changes are saved the Voice Gateway may reboot 22 trier Retmurh Pa
39. er the IP address of the primary DNS server Secondary DNS optional Enter the IP address of the secondary DNS server MAC Clone Settings Enable MAC Clone Service Select whether you want to clone a MAC address onto the Voice Gateway yes or mac address the unique address that a no The default is no manufacturer assigns to each networking device Cloned MAC Address Enter the MAC address you want to clone Remote Management Enable WAN Web Server This feature lets you enable or disable access to the Web based Utility from the WAN side Select yes or no from the drop down menu The default is no WAN Web Server Port Enter the port number used to access the Utility from the WAN side The default is 80 QOS Settings QOS QDisc QoS prioritizes voice communications when different types of traffic are competing for bandwidth Select the method you want to use NONE CBQ or TBF The default is NONE 26 Maximum Uplink Speed Enter the maximum upload speed of your Internet connection The default is 128Kbps VLAN Virtual Local Area Network Settings Enable VLAN VLAN 802 1Q settings let you use the Voice Gateway in a virtual LAN environment Select yes or no from the drop down menu The default is no VLAN ID Enter the ID number used by the Voice Gateway The default is 1 When you have finished making changes click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your changes
40. eries of computers or devices connected for the purpose of data sharing storage and or transmission between users Ian local area network the computers and networking products that make up the network in your home or office ethernet an IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium To create your network install and set up the Voice Gateway To guide you through the process use the instructions in the Quick Installation or this User Guide to help you These instructions should be all you need to get the most out of the Voice Gateway What s in this Guide This guide covers the basic steps for setting up a network with the Voice Gateway After going through Chapter 3 Getting to Know the Voice Gateway most users will only need to use the following chapters Chapter 4 Getting Started This chapter instructs you on how to connect and set up the Voice Gateway Chapter 6 Using the Web based Utility This chapter explains how to configure the Voice Gateway using your web browser and the Voice Gateway s Web based Utility You will configure the Voice Gateway using the settings provided by your ISP When you re finished with the basic steps then you are ready to connect to the Internet You also have other chapters available for reference Chapter 1 Introduction This chapter describes the Voice Gateway s applications and this User Guide Chap
41. eway Refer to Chapter 5 Using the Interactive Voice Response Menu for instructions 63 Voice Gateway with Router 64 Appendix A Troubleshooting Frequently Asked Questions AppendixB FindingtheMACAddressandlPAddressforYour Ethernet Adapter This section describes how to find the MAC address for your computer s Ethernet adapter so you can use the MAC address cloning feature of the Voice Gateway You can also find the IP address of your computer s Ethernet adapter This IP address is used for the Voice Gateway s forwarding and or DMZ features Follow the steps in this appendix to find the adapter s MAC or IP address in Windows 98 Me 2000 or XP Windows 98 or Me Instructions 1 Click Start and Run In the Open field enter winipefg Then press the Enter key or the OK button 2 When the P Configuration screen appears select the Ethernet adapter you have connected to the Voice Gateway via a CAT 5 Ethernet network cable 3 Write down the Adapter Address as shown on your computer screen This is the MAC address for your Ethernet adapter and is shown as a series of numbers and letters The MAC address Adapter Address is what you will use for MAC address cloning The example shows the Ethernet adapter s IP address as 192 168 1 100 Your computer may show something different IP Contowaton ao oT Linksys LNETOOTX Fast Etheme Linksy Fast Ethemet Ad WPAddess 192168 1 45 Subnet Mask 255 255 255 0
42. g forwards all ports at the same time to one computer This allows one local user tobe the recipient of data sent exposed to the Internet for use of special purpose services such as videoconferencing Select yes or no from the drop down menu The default is no udp a network protocol for transmitting data that does not require DMZ Host IP Address Enter the IP address of the DMZ host 192 168 0 x x being the number for the computer acknowledgement from the recipient of you want to specify Use the Static DHCP Lease Settings section on the LAN Setup screen so the DMZ Host the data that is sent keeps this IP address otherwise its IP address may change 30 Miscellaneous Settings Multicast Passthru Multicasting allows for multiple transmissions to specific recipients at the same time If multicasting is permitted then the Voice Gateway will allow IP multicast packets to be forwarded to the appropriate computers Select the types of multicast transmissions to allow Disabled none Inbound Only Outbound Only or Inbound and Outbound The default is Disabled System Reserved Ports Range Starting Port This port range defines the random TCP UDP ports used by the application running on the Voice Gateway They cannot be used by port forwarding or DMZ Enter the starting port number of the reserved ports range The default is 50000 Num of Ports Reserved Select the number of ports you want to reserve 256 512 or 1024 The default is 256
43. gns to each networking device 15 Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Check Firmware 150 Hear the version number of the firmware Version currently running on the Voice Gateway Check Primary DNS 160 Hear the IP address of the primary DNS Server IP Address Domain Name Service server Check Internet Web 170 Hear the port number of the Internet Web Server Port server used for the Web based Utility Check Local IP 210 Hear the local IP address of the Voice Address Gateway Set Internet 101 Press 0 to use DHCP Select the type of Internet connection you are Connection Type Press 1 to use a static IP using Refer to the documentation supplied address by your Internet Service Provider ISP Press 2 to use PPPoE Set Static IP Address 111 Enter the IP address using First set the Internet Connection Type to numbers on the telephone keypad Use the star key when entering a decimal point static IP address otherwise you will hear Invalid Option if you try to set the static IP address 16 firmware the programming code that runs a networking device dhcp dynamic host configuration protocol a protocol that lets one device on a local network known as a DHCP server assign temporary IP addresses to the other network devices typically computers Static ip address a fixed address assigned to a computer or dev
44. hat provides a way to look at and interact with all the information on the World Wide Web Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet Daisy Chain A method used to connect devices in a series one after the other DDNS Dynamic Domain Name System Allows the hosting of a website FTP server or e mail server with a fixed domain name e g www xyz com and a dynamic IP address Default Gateway A device that forwards Internet traffic from your local area network DHCP Dynamic Host Configuration Protocol A networking protocol that allows administrators to assign temporary IP addresses to network computers by leasing an IP address to a user for a limited amount of time instead of assigning permanent IP addresses DMZ Demilitarized Zone Removes the Router s firewall protection from one PC allowing it to be seen from the Internet 69 DNS Domain Name Server The IP address of your ISP s server which translates the names of websites into IP addresses Domain A specific name for a network of computers Download To receive a file transmitted over a network DSL Digital Subscriber Line An always on broadband connection over traditional phone lines Dynamic IP Address A temporary IP address assigned by a DHCP server Encryption Encoding data transmitted in a network Ethernet
45. hind the Voice Gateway I set up an Unreal Tournament Server but others on the LAN cannot join What do I need to do If you have a dedicated Unreal Tournament server running you need to create a static IP for each of the LAN computers and forward ports 7777 7778 7779 7780 7781 and 27900 to the IP address of the server You can also use a port forwarding range of 7777 to 27900 If you want to use the UT Server Admin forward another port 8080 usually works well but is used for remote admin You may have to disable this and then in the UWeb WebServer section of the server ini file set the ListenPort to 8080 to match the mapped port above and ServerName to the IP assigned to the Voice Gateway from your ISP Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP address It depends on which network game or what kind of game server you are using For example Unreal Tournament supports multi login with one public IP 61 How do get Half Life Team Fortress to work with the Voice Gateway The default client port for Half Life is 27005 The computers on your LAN need to have clientport 2700x added to the HL shortcut command line the x would be 6 7 8 and on up This lets multiple computers connect to the same server One problem Version 1 0 1 6 won t let multiple computers with the same CD key connect at the same time even if on the same LAN not a problem with 1 0 1 3 As far
46. ic Host Configuration Protocol RFC 2131 DHCP Server Dynamic Host Configuration Protocol RFC 2131 PPPoE Client Point to Point Protocol over Ethernet RFC 2516 ICMP Internet Control Message Protocol RFC792 TCP Transmission Control Protocol RFC793 UDP User Datagram Protocol RFC768 RTP Real Time Protocol RFC 1889 RFC 1890 RTCP Real Time Control Protocol RFC 1889 DiffServ RFC 2475 Type of Service TOS RFC 791 1349 VLAN Tagging 802 1p SNTP Simple Network Time Protocol RFC 2030 Upload Data Rate Limiting Static and Automatic QoS Voice Packet Prioritization over Other Packet Types Router or Bridge Mode of Operation MAC Address Cloning Port Forwarding 73 Voice Gateway Voice Algorithms Fax Capability 74 SIPv2 Session Initiation Protocol v2 RFC 3261 3262 3263 3264 SIP Proxy Redundancy Dynamic via DNS SRV A Records Re registration with Primary SIP Proxy Server SIP Support in Network Address Translation Networks NAT incl STUN Secure Encrypted Calling via Pre Standard Implementation of Secure RTP Codec Name Assignment G 711 A law and p law G 726 16 24 32 40 kbps G 729 A G 723 1 6 3 kbps 5 3 kbps Dynamic Payload Adjustable Audio Frames per Packet T 38 Fax Fax Tone Detection and Pass Through Using 711 Fax Pass Though Using G 711 DTMF In band amp Out of band RFC 2833 SIP Info Flexible Dial Plan Support with Interdigit Timers and IP Dialing
47. ice that is connected to a network pppoe a type of broadband connection that provides authentication username and password in addition to data transport Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Set Network or 121 Enter the network or First set the Internet Connection Type to Subnet Mask subnet mask using static IP address otherwise you will hear numbers on the telephone Invalid Option if you try to set the network keypad Use the star or subnet mask key when entering a decimal point Set Gateway IP 131 Enter the IP address using First set the Internet Connection Type to Address numbers on the telephone static IP address otherwise you will hear keypad Use the star Invalid Option if you try to set the gateway key when entering a IP address decimal point Set Primary DNS 161 Enter the IP address using First set the Internet Connection Type to Server IP Address numbers on the telephone keypad Use the star key when entering a decimal point static IP address otherwise you will hear Invalid Option if you try to set the IP address of the primary DNS server 17 Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Set the Mode 201 Press 0 to select the If the Voice Gateway acts as the router for router NAT mode your
48. identify a Domain Displayed here is the domain name of the Voice Gateway computer or device on a network Current Netmask Displayed here is the netmask or subnet mask of the Voice Gateway Current Gateway Displayed here is the IP address of the Voice Gateway Primary DNS Displayed here is the IP address of the primary DNS server Secondary DNS Displayed here is the IP address of the secondary DNS server LAN IP Address Displayed here is the local IP address of the Voice Gateway Broadcast Pkts Sent Displayed here is the number of broadcast packets sent packet a unit of data sent over Broadcast Bytes Sent Displayed here is the number of broadcast bytes sent a nelwork Broadcast Pkts Recv Displayed here is the number of broadcast packets received and processed Broadcast Bytes Recv Displayed here is the number of broadcast bytes received and processed Broadcast Pkts Dropped Displayed here is the number of broadcast packets received but not processed Broadcast Bytes Dropped Displayed here is the number of broadcast bytes received but not processed 24 The Router WAN Setup Screen This screen lets you configure the Internet connection MAC clone remote management QoS VLAN and optional settings Information about your Internet connection type should be provided by your Internet Service Provider ISP If you do not have this information contact your service provider Internet Connection Settings Connection Type Se
49. is called the DHCP client DHCP frees you from having to assign IP addresses manually every time a new user is added to your network For DSL users many ISPs may require you to log on with a user name and password to gain access to the Internet This is a dedicated high speed connection type called Point to Point Protocol over Ethernet PPPoE PPPoE is similar to a dial up connection but PPPoE does not dial a phone number when establishing a connection It also will provide the Voice Gateway with a dynamic IP address to establish a connection to the Internet By default a DHCP server on the LAN side is enabled on the Voice Gateway If you already have a DHCP server running on your network you MUST disable one of the two DHCP servers If you run more than one DHCP server on your network you will experience network errors such as conflicting IP addresses To disable DHCP on the Voice Gateway see the Router LAN Setup section in Chapter 5 Using the Web based Utility dynamic ip address a temporary IP address assigned by a DHCP server dhcp dynamic host configuration protocol a protocol that lets one device on a local network known as a DHCP server assign temporary IP addresses to the other network devices typically computers Chapter 3 Getting to Know the Voice Gateway The Back Panel The Voice Gateway s ports are located on the back panel LINE PHONE ETHERNET INTERNET Power Figure 3 1 Back Panel
50. l time out You will need to re enter the menu by pressing 14 The settings you have saved will take effect after you have hung up the telephone The Voice Gateway may reboot at this time Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone Enter Interactive Voice Use this command to enter the Interactive Response Menu Voice Response Menu Do not press any other keys until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit Check Internet 100 Hear the Internet connection type of the Voice Connection Type Gateway Check Internet IP 110 Hear the IP address assigned to the Voice Address Gateway s Internet external interface Check Network Mask 120 Hear the network or subnet mask assigned to or Subnet Mask the Voice Gateway Check Gateway IP 130 Hear the IP address of the Voice Gateway Address usually the network router Check MAC Address 140 Hear the MAC address of the Voice Gateway in hexadecimal string format ip internet protocol a protocol used to send data over a network ip address the address used to identify a computer or device on a network subnet mask an address code that determines the size of the network gateway a device that forwards Internet traffic from your local area network mac address the unique address that a manufacturer assi
51. lect the connection type you use DHCP Static IP PPPOE PPPoE DHCP or DHCP PPPoE If you select PPPoE DHCP or DHCP PPPoE then the Voice Gateway will try the first Internet connection type If that fails then the Voice Gateway will try the second Internet connection type Static IP Settings If you selected Static IP complete the Static IP Settings section Static IP Enter the static or fixed IP address of the Voice Gateway this should be provided by your ISP NetMask Enter the net or subnet mask of the Voice Gateway this should be provided by your ISP Gateway Enter the IP address of the gateway this should be provided by your ISP PPPoE Settings If you selected PPPOE complete the PPPoE Settings section PPPoE Login Name Enter the name provided by your ISP PPPoE Login Password Enter the password provided by your ISP A Division of Cisco Systems Inc Linksys Phone Adapter Configuration 343 ute At wrens Sent M Caere Figure 6 3 Router WAN Setup Screen Stat D sattngs Figure 6 4 Static IP Settings Pee sergi Figure 6 5 PPPoE Settings NOTE For DSL users if you A need to enable PPPoE support remember to remove any PPPoE applications that are installed on your PCs 25 PPPoE Service Name optional Enter the service name provided by your ISP Optional Settings HostName Enter the host name if provided by your ISP Domain Enter the domain name if provided by your ISP Primary DNS Ent
52. m the Connection Type drop down menu peost senro b Enter the user name in the PPPoE Login Name field and enter the password in the PPPoE Login Figure 4 10 PPPoE Settings Password field pppoe a type of broadband connection c Click the Submit All Changes button that provides authentication username 6 If the Voice Gateway is pre configured by your ITSP then you do not need to change any of the default voice oe in addition to data settings Refer to the documentation supplied by your service provider for more information If you need to configure additional settings refer to Chapter 6 Using the Web based Utility for instructions 12 Chapter 5 Using the Interactive Voice Response Menu Overview NOTE If your ITSP sent you the Voice Gateway then it may be pre configured for you and you do not need to change any settings Refer to the instructions supplied by your service provider for more information You may need to manually configure the Voice Gateway by entering the settings provided by your Internet Telephony Service Provider ITSP This chapter explains how to use the Interactive Voice Response Menu to configure the Voice Gateway s network settings You will use the telephone s keypad to enter your commands and select choices and the Voice Gateway will use voice responses For more advanced configuration refer to Chapter 6 Using the Web based Utility Accessing the Interactive Voice Response Menu 1 U
53. mission NAT Network Address Translation NAT technology translates IP addresses of a local area network to a different IP address for the Internet Network A series of computers or devices connected for the purpose of data sharing storage and or transmission between users Packet A unit of data sent over a network Ping Packet INternet Groper An Internet utility used to determine whether a particular IP address is online POP3 Post Office Protocol 3 A standard mail server commonly used on the Internet Port The connection point on a computer or networking device used for plugging in cables or adapters PPPoE Point to Point Protocol over Ethernet A type of broadband connection that provides authentication username and password in addition to data transport PPTP Point to Point Tunneling Protocol A VPN protocol that allows the Point to Point Protocol PPP to be tunneled through an IP network This protocol is also used as a type of broadband connection in Europe RJ 45 Registered Jack 45 An Ethernet connector that holds up to eight wires Router A networking device that connects multiple networks together 71 Server Any computer whose function in a network is to provide user access to files printing communications and other services SMTP Simple Mail Transfer Protocol The standard e mail protocol on the Internet SNMP Simple Network Management Protocol A widely used network monitoring an
54. network use the router NAT mode Press 1 to select the bridge switch mode If your network already has a router use the bridge switch mode Enable Disable WAN 7932 Press 1 to enable Use this setting to enable or disable WAN Access to the Press 0 to disable access to the Web based Utility This Utility Web based Utility lets you configure the Voice Gateway Manual Reboot 732668 After you hear Option successful hang up the phone The Voice Gateway will automatically reboot Factory Reset 73738 Press 1 to confirm If necessary enter the password The Voice Press star to cancel Gateway will request confirmation enter 1 to confirm You will hear Option successful Hang up the phone The Voice Gateway will reboot and all settings will be reset to their factory default settings 18 NOTE This feature may be protected by a password available only from your ITSP If you need to enter a password refer to the following section Entering a Password Interactive Voice Response Menu Action Command Choices Description press these keys on the telephone User Factory Reset 877778 Press 1 to confirm The Voice Gateway will request confirmation Press star to cancel enter 1 to confirm You will hear Option successful Hang up the phone The Voice Gateway will reboot and all user configurable settings will be reset to their factory default settings Ente
55. nom E Thit seose Web Site 1852 168 011 raires you to log on Piese ype the User Name and Paseward Phat pou wee for ape user User Nama z bams OO I Seve tie paromat in you paseword bat Zx _com_ Figure 6 1 Login Screen The Router Tab The Router Status Screen This screen displays product and system information Product Information Product Name Shown here is the model number of the Voice Gateway cs ERS ERSEN me i Figure 6 2 Router Status Screen Serial Number Shown here is the serial number of the Voice Gateway Software Version Shown here is the version number of the Voice Gateway software Hardware Version Shown here is the version number of the Voice Gateway hardware MAC Address Shown here is the MAC address of the Voice Gateway Client Certificate Shown here is the status of the client certificate It authenticates the Voice Gateway for use in the ITSP s network System Status Current Time Displayed here is the current date and time of the Voice Gateway Elapsed Time Displayed here is the amount of time elapsed since the last reboot of the Voice Gateway WAN Connection Type Displayed here is the Internet connection type of the Voice Gateway 23 Current IP Displayed here is the Internet IP address of the Voice Gateway ip internet protocol a protocol used to r send data over a network Host Name Displayed here is the host name of the Voice Gateway ip address the address used to
56. oding Call 1 2 Decoder Displayed here is the codec used for decoding Call 1 2 FAX Displayed here is the status of the fax pass through mode Call 1 2 Type Displayed here is the direction of the call Call 1 2 Remote Hold This indicates whether the far end has placed the call on hold Call 1 2 Callback This indicates whether the call was triggered by a call back request Call 1 2 Peer Name Displayed here is the name of the internal phone Call 1 2 Peer Phone Displayed here is the phone number of the internal phone Call 1 2 Duration Displayed here is the duration of the call Call 1 2 Packets Sent Displayed here is the number of packets sent 34 Call 1 2 Packets Recv Displayed here is the number of packets received Call 1 2 Bytes Sent Displayed here is the number of bytes sent Call 1 2 Bytes Recv Displayed here is the number of bytes received Call 1 2 Decode Latency Displayed here is the number of milliseconds for decoder latency Call 1 2 Jitter Displayed here is the number of milliseconds for receiver jitter Call 1 2 Round Trip Delay Displayed here is the number of milliseconds for delay Call 1 2 Packets Lost Displayed here is the number of packets lost Call 1 2 Packet Error Displayed here is the number of invalid packets received Call 1 2 Mapped RTP Port Displayed here is the number of the NAT mapped RTP port PSTN Line Status Hook State Displayed here is the status of the LINE port On indicates that it is
57. of SIP messages sent by the Voice Gateway SIP Bytes Sent Displayed here is the number of SIP bytes sent by the Voice Gateway SIP Messages Recv Displayed here is the number of SIP messages received by the Voice Gateway SIP Bytes Recv Displayed here is the number of SIP bytes received by the Voice Gateway External IP Displayed here is the external IP address used for NAT mapping Line 1 Status Hook State Displayed here is the status of the Internet phone line s readiness On indicates that it is ready for use while Off indicates that it is in use Registration State Shown here is the status of the line s registration with the ITSP Last Registration At Shown here are the last date and time the line was registered Next Registration In Shown here is the number of seconds until the next registration Figure 6 9 Line 1 Status Message Waiting This indicates whether you have new voicemail waiting Call Back Active This indicates whether a call back request is in progress 33 Last Called Number Displayed here is the last number called Last Caller Number Displayed here is the number of the last caller Mapped SIP Port Shown here is the port number of the NAT mapped SIP port Calls 1 and 2 have the same status information available Call 1 2 State Displayed here is the status of the call Call 1 2 Tone Displayed here is the type of tone used by the call Call 1 2 Encoder Displayed here is the codec used for enc
58. om lightning 82 Industry Canada Canada This device complies with Industry Canada ICES 003 rule Cet appareil est conforme a la norme NMB003 d Industrie Canada EC Declaration of Conformity Europe In compliance with the EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC and Amendment Directive 93 68 EEC this product meets the requirements of the following standards e EN55022 Emission e EN55024 Immunity e ENG60950 Safety 83 Voice Gateway with Router User Information for Consumer Products Covered by EU Directive 2002 96 EC on Waste Electric and Electronic Equipment WEEE This document contains important information for users with regards to the proper disposal and recycling of Linksys products Consumers are required to comply with this notice for all electronic products bearing the following symbol 84 Appendix G Regulatory Information Appendix G Regulatory Information Voice Gateway with Router Voice Gateway with Router Appendix G Regulatory Information Voice Gateway with Router Appendix G Regulatory Information Voice Gateway with Router 88 Appendix G Regulatory Information Appendix H Contact Information Internet Telephony Service Provider ITSP For support contact your ITSP Linksys Visit Linksys online for information on the latest products and updates to your existing products at http www linksys com 89 Voice Gateway with Router 90 Appendix H Contact
59. omputer if asked For Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 1 2 3 4 Click Start and Control Panel Click the Network and Internet Connections icon and then the Network Connections icon Right click the Local Area Connection that is associated with the Ethernet adapter you are using and select the Properties option In the This connection uses the following items box highlight Internet Protocol TCP IP and click the Properties button Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected B Open a command prompt For Windows 98 and Millennium click Start and Run In the Open field type command Press the Enter key or click the OK button For Windows 2000 and XP click Start and Run In the Open field type cmd Press the Enter key or click the OK button C Inthe command prompt type ping 192 168 0 1 and press the Enter key If you get a reply the computer is communicating with the Voice Gateway 53 e Ifyou do NOT get a reply check the cable and make sure Obtain an IP address automatically is selected in the TCP IP settings for your Ethernet adapter In the command prompt type ping followed by your Internet IP address and press the Enter key The
60. onal phone service also known as Public Switched Telephone Network PSTN service with Internet phone service also known as Voice over Internet Protocol VoIP And after you have set up your Internet phone service you will be able to make phone or fax calls using the Internet How does the Voice Gateway do all of this By connecting your computers and peripherals including phones or fax machines to the Voice Gateway and connecting the Voice Gateway to your cable or DSL modem then the Voice Gateway can direct and control communications for your network But what does all of this mean Networks are useful tools for sharing Internet access and computer resources Multiple computers can share Internet access so you don t need more than one high speed Internet connection With Internet phone service your Internet access can now be shared by your phones or fax machines as well You will be able to make phone Calls using the account you set up with your Internet Telephony Service Provider ITSP even while you re surfing the Internet Plus you can access one printer from different computers and access data located on another computer s hard drive Networks are even used for playing multiplayer video games So networks not only are useful in homes and offices but also can be fun PCs on a wired network create a LAN or Local Area Network They are connected with Ethernet cables which is why the network is called wired network a s
61. r service agreements Linksys warrants to You that for a period of two years the Warranty Period your Linksys Product will be substantially free of defects in materials and workmanship under normal use Your exclusive remedy and Linksys entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates This limited warranty extends only to the original purchaser If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return Authorization Number if applicable BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING If You are requested to return the Product mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE You are responsible for shipping defective Products to Linksys Linksys pays for UPS Ground shipping from Linksys back to You only Customers located outside of the United States of America and Canada are responsible for all shipping and handling charges ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not
62. r the port range of the service you are using For example if you have a web server you would enter the range 80 in the Starting Port field to 80 in the Ending Port field E Select the protocol you will be using TCP or UDP or select Both F Enter the IP address of the PC or network device that you want the port server to go to For example if the web server s Ethernet adapter IP address is 192 168 0 100 you would enter 100 in the field provided Check Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter for details on getting an IP address G Follow the instructions in steps B F for the port services you want to use Consider the examples below Enable Service Name Starting and Protocol IP Address Ending Ports yes UT 7777 to 27900 Both 192 168 0 100 yes Halflife 27015 to 27015 Both 192 168 0 105 yes PC Anywhere 5631 to 5631 UDP 192 168 0 102 yes VPN IPSec 500 to 500 UDP 192 168 0 100 When you have completed the configuration click the Submit All Changes button 57 9 I can t get the Internet game server or application to work If you are having difficulties getting any Internet game server or application to function properly consider exposing one PC to the Internet using DeMilitarized Zone DMZ hosting This option is available when an application requires too many ports or when you are not sure which port services to use Make sure you disable all th
63. r the target phone number or URL to assign to speed dial 8 Speed Dial 9 Enter the target phone number or URL to assign to speed dial 9 Supplementary Service Settings CW Setting Select whether you want to use the call waiting feature for all calls yes or no The default is yes Block CID Setting Select whether you want to block caller ID for all calls yes or no The default is no Block ANC Setting Select whether you want to block anonymous calls yes or no The default is no DND Setting Select whether you want to use the Do Not Disturb DND feature yes or no The default is no CID Setting Select whether you want to enable caller ID generation yes or no The default is yes 42 CWCID Setting Select whether you want to enable caller ID for call waiting yes or no The default is yes Dist Ring Setting Select whether you want to use the distinctive ring feature yes or no The default is yes Message Waiting Select whether you want to use the message waiting feature yes or no The default is no Distinctive Ring Settings Ring1 Caller Enter the caller number pattern to play Distinctive Ring Call Waiting Tone CWT 1 Ring2 Caller Enter the caller number pattern to play Distinctive Ring CWT 2 Ring3 Caller Enter the caller number pattern to play Distinctive Ring CWT 3 Figure ae Distinctive Ring and Ring Ring4 Caller Enter the caller number pattern to play Distinctive Ring CWT 4 Seanas Ring5 Caller Enter the
64. rget phone number to assign to speed dial 9 PSTN Ring Thru Line 1 Distinctive Ring Settings Enter the landline caller numbers that will trigger the corresponding ring tones for Line 1 Figure 6 17 P rene aa Thru Line 1 Ring1 Caller Enter the caller number pattern to play Distinctive Ring Call Waiting Tone CWT 1 Distinctive Ring Settings Ring2 Caller Enter the caller number pattern to play Distinctive Ring CWT 2 Ring3 Caller Enter the caller number pattern to play Distinctive Ring CWT 3 Ring4 Caller Enter the caller number pattern to play Distinctive Ring CWT 4 Ring5 Caller Enter the caller number pattern to play Distinctive Ring CWT 5 Ring6 Caller Enter the caller number pattern to play Distinctive Ring CWT 6 Ring7 Caller Enter the caller number pattern to play Distinctive Ring CWT 7 Ring8 Caller Enter the caller number pattern to play Distinctive Ring CWT 8 47 PSTN Ring Thru Line 1 Ring Settings regi ye eae p __ S This ring tone will be used to ring through Line 1 Figure 6 18 PSTN Ring Thru Line 1 Ring Default Ring Select the default ringing pattern for all callers If you select Follow Line 1 then the ring selection Settings will be determined by Line 1 s distinctive ring settings When you have finished making your change click the Submit All Changes button to save the changes or click the Undo All Changes button to undo your change 48 Appendix A Troubleshooting This appendix provides solu
65. ring a Password You may be prompted to enter a password when you want to reset the Voice Gateway to its factory default settings To enter the password use the phone s keypad and follow the appropriate instructions To enter A B C a b or c press 2 To enter D E F d e or f press 3 To enter G H I g h or i press 4 To enter J K L j k or I press 5 To enter M N 0 m n or o press 6 19 e To enter P Q R S 0 q r or s press 7 e To enter T U V t u or v press 8 e To enter W X Y Z w x y or z press 9 e To enter all other characters press 0 NOTE These bulleted instructions only apply when you are entering a password At all other times A pressing a number only selects a number not a letter or punctuation mark For example to enter the password phone 321 by keypad press these keys 746630321 Then press the pound key to indicate that you have finished entering the password To cancel your entry and return to the main menu press star Configuring the Settings for Your Internet Phone Service If you want to change the settings for your Internet phone service refer to the instructions provided by your ITSP and Chapter 6 Using the Web based Utility 20 Chapter 6 Using the Web based Utility Overview NOTE If your ITSP sent you the Voice Gateway then it may be pre configured for you and you do not need to change any settings Refer to
66. se a telephone connected to the PHONE port of the Voice Gateway You can only access the Interactive Voice Response Menu through an analog telephone not any of the Internet phones 2 Press in other words press the star key four times 3 Wait until you hear Linksys configuration menu Please enter the option followed by the pound key or hang up to exit 4 Refer to the following table that lists actions commands menu choices and descriptions After you select an option press the pound key To exit the menu hang up the telephone 13 Using the Interactive Voice Response Menu While entering a value such as an IP address you may exit without entering any changes Press the star key twice within half a second Otherwise the will be treated as a decimal point or dot After entering a value such as an IP address press the pound key to indicate you have finished your selection To save the new setting press 1 To review the new setting press 2 To re enter the new setting press 3 To cancel your entry and return to the main menu press star For example to enter the IP address 191 168 1 105 by keypad press these keys 191 168 1 105 Press the pound key to indicate that you have finished entering the IP address Then press 1 to save the IP address or press the star key to cancel your entry and return to the main menu If the menu is inactive for more than one minute the Voice Gateway wil
67. sion may not apply to You Please direct all inquiries to Linksys P O Box 18558 Irvine CA 92623 80 Appendix G Regulatory Information FCC Statement This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance FCC Part 68 Statement This equipment complies with Part 68 of the FCC Rules A label is attached to the equipment that contains among other information its FCC registration number and ringer equivalence number If requested this information must be provided to the telephone company This equipmen
68. t and has become the global standard for communications IPX a NetWare communications protocol used only to route messages from one node to another and AppleTalk a communications protocol used on Apple and Macintosh networks can be used for LAN to LAN connections but those protocols cannot connect from the Internet to the LAN What is Network Address Translation and what is it used for Network Address Translation NAT translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet Furthermore NAT allows the Voice Gateway to be used with low cost Internet 60 accounts such as DSL or cable modems when only one TCP IP address is provided by the ISP The user may have many private addresses behind this single address provided by the ISP Does the Voice Gateway support any operating system other than Windows 98 Millennium 2000 or XP Yes but Linksys does not at this time provide technical support for setup configuration or troubleshooting of any non Windows operating systems Does the Voice Gateway support ICQ send file Yes with the following fix click ICQ menu gt preference gt connections tab gt and check am behind a firewall or proxy Then set the firewall time out to 80 seconds in the firewall setting The Internet user can then send a file to a user be
69. t uses the following USOC Jack RJ 11 An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is FCC Part 68 compliant Connection to the telephone network should be made by using the standard modular telephone jack 81 The REN is useful to determine the quantity of devices that may be connected to the telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of RENs should not exceed 5 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If this equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service In the event this equipment shoul
70. ter 2 Networking Basics This chapter briefly explains how a network functions Chapter 5 Using the Interactive Voice Response Menu This chapter explains how to configure the Voice Gateway s network settings when you use its Interactive Voice Response Menu Appendix A Troubleshooting This appendix describes some possible problems and solutions as well as frequently asked questions regarding installation and use of the Voice Gateway Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter This appendix instructs you on how to find the MAC address or Ethernet address of your PC s Ethernet network adapter Appendix C Windows Help This appendix describes how you can use Windows Help for instructions about networking such as installing the TCP IP protocol Appendix D Glossary This appendix gives a brief glossary of terms frequently used in networking Appendix E Specifications This appendix provides the technical specifications for the Voice Gateway Appendix F Warranty Information This appendix supplies the warranty information for the Voice Gateway Appendix G Regulatory Information This appendix supplies the regulatory information regarding the Voice Gateway Appendix H Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Support Voice Gateway with Router 4 Chapter 1 Introduction What s in this Guide Chapter 2 Networking
71. the instructions supplied by your service provider for more information If you do wish to make changes follow the instructions in this chapter The Web based Utility can be accessed via your web browser through use of a computer on your network It offers two levels of access user and admin administrator Your level of access depends on your service provider s policies In most cases you will only have user level access so this chapter will cover the user level web pages of the Web based Utility Also access to some settings may be protected or blocked so they cannot be accidentally changed For more information contact your ITSP There are two main tabs Router and Voice Additional tabs will be available after you click one of the main tabs This chapter will describe each web page of the Web based Utility and each page s key functions Router e Status This screen displays product and system status information about the Voice Gateway e WAN Setup Use this screen to configure the Internet connection MAC clone remote management QoS VLAN and optional settings e LAN Setup Use this screen to configure the local IP address DHCP server and DHCP lease settings e Application On this screen configure port forwarding DMZ multicast and reserved ports range settings 21 Voice e Info This screen displays voice related status information about the Voice Gateway e System Use this screen to configure the user password e Us
72. tions to problems that may occur during the installation and operation of the Voice Gateway Read the description below to solve your problems If you can t find an answer here check the website of your Internet Telephony Service Provider ITSP or the Linksys website at www linksys com Common Problems and Solutions 1 don t hear a dial tone and the PHONE LED is not lit Go through this checklist until your problem is solved e Make sure the telephone is plugged into the PHONE port e Disconnect and re connect the RJ 11 telephone cable between the Voice Gateway and telephone e Make sure your telephone is set to its tone setting not pulse e Make sure your network has an active Internet connection Try to access the Internet If you do not have a connection power off your network devices including the Voice Gateway and cable DSL modem Wait 30 seconds and power on the cable DSL modem first Then power on the Voice Gateway and other network devices e Verify your account information and confirm that the phone line is registered with your ITSP 2 I m trying to access the Voice Gateway s Web based Utility but do not see the login screen Instead see a screen saying 404 Forbidden If you are using Windows Explorer perform the following steps until you see the Web based Utility s login screen Netscape Navigator will require similar steps A Click File Make sure Work Offline is NOT checked B Press CTRL F5 This
73. tive connection to traditional phone service through the LINE port Proceed to Chapter 4 Getting Started NOTE The LINE port will be active only if you have traditional phone service Chapter 3 Getting to Know the Voice Gateway The Front Panel Chapter 4 Getting Started Before You Begin Make sure you have the following e An active Internet connection An active Internet phone service account and its settings cable DSL modem One computer for configuration of the Voice Gateway Analog telephone or fax machine with an RJ 11 phone cable Connecting the Voice Gateway 1 Power off your network devices including your modem and PC 2 If you have traditional phone service connect the RJ 11 phone cable included to the Voice Gateway s LINE port and your telephone wall jack Figure 4 1 Connect to the Telephone 3 Connect one end of a different RJ 11 phone cable to the Voice Gateway s PHONE port Connect the other Wall Jack end to your analog telephone or fax machine connect a telephone or fax machine to the PHONE port Otherwise the Voice Gateway or the f IMPORTANT Do not connect the PHONE port to a telephone wall jack Make sure you only telephone wiring in your home or office may be damaged Figure 4 2 Connect a Telephone 10 Connect one end of an Ethernet network cable included to the ETHERNET port of the Voice Gateway Connect the other end to the Ethernet port of your PC Connect one end of
74. using the right Internet settings Contact your ISP to see if your Internet connection type is DHCP Static IP Address or PPPoE commonly used by DSL consumers Please refer to the Router WAN Setup Internet Connection Settings section of Chapter 6 Using the Web based Utility for details on Internet Connection Type settings D Make sure you use the right cable Check to see if the Ethernet LED is solidly lit E Make sure the cable connecting from your cable or DSL modem is connected to the Voice Gateway s Internet port Verify that the Router Status page of the Voice Gateway s Web based Utility shows a valid IP address from your ISP Turn off the computer Voice Gateway and cable DSL modem Wait 30 seconds and then turn on the Voice Gateway cable DSL modem and computer Check the Router Status page of the Voice Gateway s Web based Utility to see if you get an IP address 6 Iam not able to access the Voice Gateway s Web based Utility Setup page A op Refer to Problem 4 want to test my Internet connection to verify that your computer is properly connected to the Voice Gateway Refer to Appendix B Finding the MAC Address and IP Address for Your Ethernet Adapter to verify that your computer has an IP Address Subnet Mask Gateway and DNS Set a static IP address on your system refer to Problem 3 I need to set a static IP address on a PC Refer to Problem 10 am a PPPoE user and
75. way to verify a direct connection Manually configure the TCP IP with a DNS address provided by your ISP Make sure that your browser is set to connect directly and that any dial up is disabled For Internet Explorer click Tools Internet Options and then the Connection tab Make sure that Internet Explorer is set to Never dial a connection For Netscape Navigator click Edit Preferences Advanced and Proxy Make sure that Netscape Navigator is set to Direct connection to the Internet 59 Frequently Asked Questions Can I make calls if my Internet connection is down When you make Internet phone calls your high speed Internet connection must be active However you can make calls using your landline Can I make calls while I m browsing the Internet Yes You can make calls while browsing the Internet However your web browsing may affect the quality of your Internet calls depending on the amount of upstream data traffic passing through your Internet connection What is the maximum number of IP addresses that the Voice Gateway will support The Voice Gateway will support up to 253 IP addresses Where is the Voice Gateway installed on the network In a typical environment the Voice Gateway is installed between the cable DSL modem and the local area network LAN Plug the Voice Gateway into the cable DSL modem s Ethernet port Does the Voice Gateway support IPX or AppleTalk No TCP IP is the only protocol standard for the Interne
76. with many features that help make networking easier These features can be accessed through Windows Help and are described in this appendix TCP IP Before a computer can communicate with a network router TCP IP must be enabled TCP IP is a set of instructions or protocol all PCs follow to communicate over a network This is true for wireless networks as well Your PCs will not be able to utilize wireless networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folder or files over your network Windows Help provides complete instructions on utilizing shared resources Network Neighborhood My Network Places Other PCs on your network will appear under Network Neighborhood or My Network Places depending upon the version of Windows you re running Windows Help provides complete instructions on adding PCs to your network 67 Voice Gateway with Router 68 Appendix C Windows Help Appendix D Glossary This glossary contains some basic networking terms you may come across when using this product For more advanced terms see the complete Linksys glossary at http www linksys com glossary Bandwidth The transmission capacity of a given device or network Bit A binary digit Boot To start a device and cause it to start executing instructions Broadband An always on fast Internet connection Browser An application program t
77. your network devices computer or device on a network A static IP address is a fixed IP address that you assign manually to a PC or other device on the network Since a static ip address a fixed address static IP address remains valid until you disable it static IP addressing ensures that the device assigned it will assigned to a computer or device that is always have that same IP address until you change it Static IP addresses are commonly used with network connected to a network devices such as server PCs or print servers If you use the Voice Gateway to share your cable or DSL Internet connection contact your ISP to find out if they have assigned a static IP address to your account If so you will need that static IP address when configuring the Voice Gateway You can get the information from your ISP A dynamic IP address is automatically assigned to a device on the network These IP addresses are called dynamic because they are only temporarily assigned to the PC or other device After a certain time period they expire and may change If a PC logs onto the network or the Internet and its dynamic IP address has expired the DHCP server will assign it a new dynamic IP address A DHCP server can either be a designated PC on the network or another network device such as the Voice Gateway By default the Voice Gateway s Internet Connection Type is DHCP obtain an IP address automatically The PC or network device obtaining an IP address

Linksys SPA3102 User Manual - SPA3102 VoIP Gateway Analogue

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