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NRP1004 Serise IP Phone User Manual

1. 5 58 In this Web page you can configure a safe remote access to the enterprise intranet network from the public network That is to say you can use a special tunnel to connect public networks in different areas to an inner network Figure 5 38 VPN setting interface WEB FILTER FIREWALL Virtual Private Network VPN Status IP Address 0 0 0 0 VPN Mode Enable VPN C LTP OpenVPN B Layer 2 Tunneling Protocol L2TP VPN Server Address a bi VPN User VPN Password L ii J _ Apply Table 5 32 VPN parameters setting Name Description VPN IP Specifies the IP address of the current VPN www newrocktech com NRP1004 Series IP Phone User Manual Name Description Selects L2TP You can choose only one for current state After you select it you d better save the configuration and reboot your phone Enable VPN Enable or disable VPN Layer 2 Tunneling Protocol L2TP VPN Server Specifies the IP address of a VPN L2TP server Address VPN User Specifies the username for logging in to the VPN L2TP server VPN Password Specifies the password for logging in to the VPN L2TP server 5 9 5 Security Figure 5 39 Security setting interface Update Security File Select Security File Browse Update Delete Security File Select Security File Delete SIP TLS Files HTTPS Files OpenVPN Files Table 5 33 Security parameters setting Name Description Update Security File
2. Enable priorities of normal calls and Enable page Priority Enable priorities of normal call by select it if the incoming RTP stream priority of multicast lower than the priority of current for normal calls the phone will ignore the RTP stream of multicast If the incoming RIP stream priority of multicast higher than the priority of current for normal calls the phone will receive the RTP stream of multicast and hold the current call Disabled priorities of normal call by select disable the phone will ignore all local network RTP stream of multicast Options as follows 1 10 the priority defined for normal calls 1 the highest level 10 the lowest level Disabled Ignore all RTP stream of multicast New Rock Technologies Ina BAR User Manual Enable Page Prioritv NRP1004 Series IP Phone Page prioritv determines the phone how to handle the newlv received multicast RTP stream when ina multicast session Enabled page priority the phone will automatically ignore the low priority multicast RTP stream and receive the high priority multicast RTP stream and hold the current multicast session If not enabled the phone will automatically ignore all incoming multicast RTP stream Web page is set as follows MCAST Settings Priority Enable Page Priority Index Priority 1 a Name Host port 239 1 1 1 1366 239 1 1 1 1367 Now multicast ss has higher prioritv than multicast ee the highest prioritv is for normal ca
3. If the NAT server finds that a NAT mapping is idle after a certain period of time it will release the mapping Therefore the svstem needs to send a STUN packet to keep the mapping effective and alive SIP Waiting Time Specifies the time the SIP server waits for a response from the STUN server You can set the value according to your network condition Local SIP Port Specifies the local SIP Port The default value 1s 5060 Note that this port takes effect immediately after being configured If modified the SIP server will use the new port for communication Sip Line Using STUN SIP n Choose line to set info about SIP There are 6 lines available Use STUN Enables Disables the SIP STUN function Ki Note e SIP STUN is used to realize the SIP penetration to NAT If you configure the IP address and port which defaults to 3478 of the STUN server and enable SIP STUN on the phone you can use an ordinary SIP server to realize penetration to NAT 5 5 4 Dial Peer This function offers you a flexible dial mode allowing you to make phone calls through Internet or based on a dial peer table For example if you know the mapping relationship between the number 156 and IP address 192 168 1 119 of a peer and want to call him in P2P mode you can dial 156 to make conversation with him Dial Peer Table Number Destination Part Mode Alias suffis Del Length 156 192 168 1 119 5060 SIP no alias no suffis O Another example is that 1f y
4. Press the DND key to activate the DND mode In DND mode the icon BHO will display in the middle of the screen and all the incoming calls will be rejected The rejected incoming calls will be prompted in the incoming call page and you can check such information in the Call History If the DND mode is already enabled you can press the DND key again to quit the DND mode www newrocktech com 3 1 User Manual NRP1004 Series IP Phone 3 1 4 Call Forward This function forwards an incoming call to another phone Once this function 1s enabled the icon C displays in the upper right corner of the screen The status of the call forwarding includes e Off Call forward is disabled by default e Always Incoming calls are immediately forwarded e Busy Incoming calls are immediately forwarded when the phone is busy e No Answer Incoming calls are forwarded when the phone is not answered after a specific period Do as follows to configure the call forward function through a phone e Press Menu gt Features gt Enter gt Call Forwarding gt Enter e Choose any of the four options Disabled Always Busy and No Answer e If you choose any of the option except for Disabled enter the phone number incoming calls will be forwarded to and press Save to save the setting 3 1 5 Call Hold Press the HOLD key to put an active call on hold e If there is only one call on hold press HOLD to retrieve the call e If there are more than one call on
5. and Alias is If you dial 93333 SE del the number that the Alias aptional del p Call Mode SIP This means any phone No that starts SIP2 server receives ski e with your set phone number will be sent is 3333 via SIP2 line after the first several digits of your dialed phone number are deleted according to delete length Phone Number 2 Destination optional This setting will realize speed dial When you dial 2 RI function after you dialing the numeric the number that the SE SIE key 2 the number after all will be sent SIPI server receives Suffix optional out is 33334444 Delete Length optional www newrocktech com NRP1004 Series IP Phone Set bv web Phone Number Destination optional Port optional Alias optional Call Mode Suffix optional Delete Length optional Phone Number Destination optional Port optional Alias optional Call Mode Suffix optional Delete Length optional Phone Number Destination optional Port optional Alias aptional Call Mode Suffix optional Delete Length optional 5 6 Phone 5 6 1 Audio 8T add 0755 SIP v D10T rep 0086 SIP e 147 SIP y 0011 Description The phone will automatically send out alias number adding your dialed number if your dialed number starts with your set phone number Y ou need set Phone Number Alias and Delete Length Phone number is XXXT and Allas is rep xxx If vour dialed phon
6. any number with prefix 6 will be forbidden to dial out 5 6 3 Dial Plan This setting page consists of two parts Basic Settings and Dial Plan Table Configurations of each part are as follows Basic Settings e End with f dial your desired number and then press e Fixed Length the phone will intersect the number according to your specified length e Time Out After you stop dialing and waiting time out the system will send the number collected Press to Do Blind Transfer input the number you want to transfer to and then press you can transfer the current call to the number e Blind Transfer on OnHook input the number you want to transfer to and then hang up the handle or press the speaker you can transfer the current call to the number e Attend Transfer on OnHook hang up the handle or press the speaker you can realize the blind transfer function e Press the DSS key Blind Press the DSS key the current call will turn out blind Dial Plan Table In this part you can add dial plans and customize the number prefix In order to maintain the end user pbx secondary dial for dialing call mode When requested to enter a phone number prefix the system according to the rules in the closing number configuration rules re issues the dial tone the user continues to enter the number after the end of the closing number the phone number will be prefixed and analog secondary dial tone is sent to the back of the num
7. press Transf to complete the operation Note that to enable this function vou need to enable call waiting and call transfer first 3 1 9 Three Wav Conference Call e Press the Conf key during the conversation e The first call is placed on hold Enter the conference ID to join after hearing a dial tone and press SEND e When the call is answered press Conf and add the first call to the conference e If you want to leave the conference press the Split key Note This function operates normally only when your VoIP service provider supports RFC3515 To enable this function you need to enable the call waiting function 3 1 10 Multiple Way Call If the NRP1004 P is in the hook handsfree headset mode press HOLD set the delay period which is 66 66 Tepresents two seconds For example if you enter 123 45 66 29 displayed as on the screen Each the phone will send out 45 two seconds after 123 if you enter 123 45 the phone sends out 45 six seconds after 123 Note The function key must be configured as a HOLD 3 1 11 Multi line By default you can register and concurrently use a maximum of 2 SIP accounts on the NRP1004 P There are four keys used as SIP line toleranted to make calls in SIP accounts It will blink when the account registed failed The NRP1004 P allows enterprise users to answer multi way calls and make multi line call You can answer a maximum of 10 incoming ca
8. 0 63 WAN Port VLAN Settings Enable WAN Port VLAN Al WAN Port VLAN ID lo 0 4095 SIP 802 1P Priority lO 0 7 Audio 802 1P Priority lo 0 7 LAN Port VLAN Settings LAN Port VLAN Mode Follow WAN re LAN Port VLAN ID o 0 4095 Applv www newrocktech com NRP1004 Series IP Phone User Manual Table 5 9 QoS 8 VLAN parameters setting Name Description Link Layer Discovery Protocol LLDP Settings Enable LLDP Enables the LLDP function Package Specifies the interval at which LLDP packets are sent in seconds The default value is Interval 1 3600 60 Enables the LLDP Learn function If enabled the phone can automatically learn values of the QoS VLAN ID and 802 1p from the switch If the data is different from that of the LLDP server phone synchronizes its values with that of the switch Quality of Service QOS Settings Enable Learning Function Enable DSCP Enables DSCP SIP DSCP Sets a value for SIP DSCP Audio RTP DSCP Sets a value for Audio RTP DSCP WAN Port VLAN Settings Enable WAN Port Enables VLAN of the WAN port VLAN WAN Port VLAN Sets a VLAN ID The value ranges from 0 to 4095 ID SIP 802 1p Sets a value for SIP 802 1P priority The value ranges from 0 to 7 Priority Audio 802 1p Sets a value for the audio 802 1P priority The value ranges from 0 to 7 Priority LAN Port VLAN Settings LAN Port VLAN Enables Disables the Port VLAN function Mode If enabled you need to input a VLAN ID di
9. 5 3 Quick SIP settings parameters cccccccnnccccccccccccnonncnnnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninnnns 5 4 Table 5 4 PPPoE settings ParameterS ccccccccssssececcceseecccceeeececcceusececccauseceesaueeeeessuuseeeeseauseeeeessaaeeeessaageeesssaages 5 6 Table S 9 Param lens EE 5 6 Table 5 6 Language parameters Settijiet is isib i a AA rO EEEa EN 5 7 Table 5 WAN parameters sets tn 5 8 Table S 8 LAN Daroca Nr l a OS 5 9 Table 59 QoS amp VLAN parameters Selling a id 5 11 Table 5 10 Service port parameters Setting tas rniii a a a a e a a E 5 12 Table 5 11 DHCP server parameters setting La i a e 5 13 Table 5 12 TIME amp DATE parameters eeitmg 5 15 Table 5 13 SIP parameters Setting iii i 5 18 Table 5 14 IAX2 parameters setting ccccccsecccccssssceccceessceeccseuseeecseuueeeeeseseeesseaueceeeseuueeeesseugeceeeessssaueeeesseaseeessaas 5 23 Table 5215 Stun parameters LL ear A data add 5 24 Table 5 16 Dialpeer parameters SCUING DEE 5 26 Table 5 17 Examples of different alias appltcaton 5 28 Table 5518 Audio setting parameters sie ia paces aces ae tds la a a 5 30 Table 5 19 Feature parameters settmg 5 32 Table 5 20 Dial plan parameters Setting cccccssscccccceseeceecceeseeeeeseaeceeeceausceceeseeseeeeseaaeeeesseeaeceeseesseauseesessaeeeesenas 5 35 Table 5 21 Contact parameters setting e r a a aa e e NE 5 37 Table 5 22 Remote Contact poarameiers 5 39 Table 5 23 Function Key
10. IP Address Subnet Mask IP Gateway DNS Domain Primary DNS Secondary DNS 192 168 1 179 293 293 232 0 192 168 1 1 202 965 134 133 202 96 128 68 Back Next Table 5 2 Static IP settings parameters Name IP Address Subnet Mask IP Gateway DNS Domain Primary DNS Secondary DNS Description Inputs the IP address distributed to you Inputs the subnet mask distributed to you Inputs the gateway address distributed to you Sets the suffix of a DNS domain name When a domain address that a user input cannot be parsed by DNS the phone will automatically add this parameter to the end of the domain address and parse it again Inputs the IP address of the primarv DNS server Inputs the IP address of the secondarv DNS server address Figure 5 5 Quick SIP settings interface Quick SIP Settings Displav Name Server Address Server Port Authentication User PI Authentication Password SIP User pI Enable Registration E Back Next Table 5 3 Quick SIP settings parameters Name Display Name Server Address Server Port Authentication User Explanation Sets the display name Inputs the IP address of your SIP server the address can be in the form of domain name Inputs the signaling port of your SIP server Inputs the account name for SIP registration www newrocktech com NRP1004 Series IP Phone User Manual Name Explanation Authentication Inputs the password for SIP registra
11. MAC address as the config file name if the config file name is null For example 000102030405 Specifies the protocol type which can be FTP TFTP HTTP or HTTPS Specifies the update interval in hours www newrocktech com NRP1004 Series IP Phone Field name Update Mode TRO69 Settings Enable TRO69 AGS Server Type AGS Server URL User Manual Explanation Specifies different update modes 1 Disable 2 Update after reboot 3 Update at time interval Enables TRO69 Specifies the type of an ACS server Specifies the URL address of an ACS server ACS User Specifies the user for logging in to the ACS server ACS Password Specifies the password for logging in to the ACS server TRO69 Auto Enable TRO69 Auto Login by selecting it Login Inform Sending Indicates that the Inform message will be sent every six minutes Period 5 8 2 Syslog Syslog is a protocol used to record the log messages in client server mechanism The syslog server receives the messages from clients and classifies them based on the priority and type Then these messages will be written into log under some rules configured by the administrator At present the system debugging message can be divided into eight levels Level 0 Emergency indicates that the system cannot work This is the debugging message of the highest level The default level of the system debugging message is 0 Level 1 Alert Your system has a deadly problem Level 2 C
12. Manual NRP1004 Series IP Phone Name Description Office Number Specifies the office number Mobile Number Specifies the mobile number Other Number Specifies the other number Ring Tvpe Specifies a ring tvpe for the incoming calls Line Specifies the sip line for each number 9 38 Group setting Selects a group for the contact from the unselected group you can select multiple groups for one contact Note Button Add for adding a new contact button Modify for modifying the added contact tbutton Clear for emptying all input information of the contact Group Option Group Modifies or deletes on the existing groups Name Inputs the name of the group then clicks button Add you can add a new group Ring Type Specifies a ring type for a group Blacklist Settings Type Selects the blacklist type you can choose the phone number or its prefix Value Inputs the number or its prefix Line Selects the sip line Note Button Add for adding a new blacklist button Delete for deleting one item button Delete All for deleting all items If the user does not want to answer some phone calls add these phone numbers to the Black List and these calls will be rejected x and are wildcard x means matching any single digit For example 4xxx that reprents any number with prefix 4 and the length of which is 4 will be forbidden to be responded DOT means matching any arbitrary number digit For example 6 that represents any number with prefix 6
13. SIP authentication in none basic or MD5 mode DNS name of server P2P IP call Different DTMF types SIP info DTMF Relay and RFC 2833 Four DSS keys Different program modes soft keys and function keys Customization of different languages the default language is English Different SIP applications Call forward transfer blind transfer attended transfer Ringing Transfer Call hold call waiting conference call paging and intercom call park then grab interpolation Automatic Callback Click call auto secondary dial Flexible call control functions flexible dialing support hotline number calling reject reject blacklist certification calls white list barring do not disturb speakerphone automatic answer caller ID anonymous calls outgoing calls etc A maximum of 100 incoming calls outgoing calls missed calls records respectively A maximum of 500 contacts SMS XML phonebook browser Speed dial SRTP www newrocktech com 6 1 User Manual NRP1004 Series IP Phone BLF Code svnchronization via IP PBX IMS Dialup via web phone book Voice codec setting for each SIP line Kevpad lock and emergency call during the kevpad lock Customized logo Selection of headset speakerphone ringing mode Customized ringing tone setting Group listening 6 2 Network Features The NRP1004 P can provide the following network features Bridging and routing mode for WAN LAN port Basic NAT and NAPT PPPo
14. Select Security Specifies the security file to be updated You can select a file and click the Update File button Delete Security File Select Security Specifies the security file to be deleted You can select a file and click the Delete File button SIP TLS File Specifies the SIP TLS authentication certification file HTTPS File Specifies the HTTPS authentication certification file Open VPN Files Specifies the Open VPN File authentication certification file New Rock Technologies Inc 5 59 User Manual NRP1004 Series IP Phone 5 10 Logout You can quit the Web page by clicking Logout For the next access you need to input the username and password again Figure 5 40 Logout setting interface Logout Click Logout button to logout the system 5 60 www newrocktech com NRP1004 Series IP Phone User Manual 6 Appendix 6 1 Voice Features The NRP1004 P can provide the following voice features Two SIP servers SIP 2 0 RFC 3261 and the corresponding RFCs IAX2 Three SIP lines users can simultaneously register to three SIP server and choose any one of them to carry out call in and call out services Multiple call queuing IAX2 line kev based call Different codec modes G 711A u G 723 1 G 729a b G 722 and G 726 32 HD voice Echo cancellation in support of G 168 with acoustic echo cancellation AEC reaching 96ms in hands free mode Voice Gain Setting VAD CNG Full duplex hands free SIP domain
15. Sets the maximum number of RTP ports that can be allocated to the phone The default number is 200 e You are recommended to change the Telnet HTTP port number to a value greater than 1024 Because ports with their number smaller than 1024 are reserved for the system e If you set the HTTP port number to 0 HTTP services are disabled 9 12 www newrocktech com NRP1004 Series IP Phone 5 4 5 DHCP Server Figure 5 13 DHCP server setting interface wa O QOSAVLAN SERVICE PORT DHCP SERVICE DHCP Client Table Leased IP Address Client MAC Address DHCP Lease Table Name Start IP End IP Leased Time lan 192 168 10 24 192 168 10 53 1440 Subnet Mask IP Gateway DNS DHCP Lease Table Settings Leased Table Name Start IP Address L End IP Address i Leased Time hr minute s Subnet Mask IP Gateway DNS Server Address DHCP Lease Table Delete Leased Table Name lan Le DNS Relay Apply Enable DNS Relay 200 200 200 0 192 168 10 23 192 168 10 23 User Manual Table 5 11 DHCP server parameters setting Name Description DHCP Client Lists the IP address and MAC address allocated through DHCP If the LAN port of the Table phone is connected with a device this table shows the IP and MAC address of this device DHCP Lease Shows the DHCP Lease Table the unit of Lease time is Minute Table DHCP Lease Table Settings Lease Table Specifies the name of a lease table Name St
16. a plenty of functions and parameters for configuration To make a proper configuration you need to know basic information about the network and Session Initiation Protocol SIP to understand the meanings of each parameter To help you enjoy the high quality VoIP services with low costs this chapter describes items must be configured making the configuration easy and intuitive 2 2 1 Network Settings 2 2 Prior to the configuration make sure that the Internet broadband connection is normal and the hardware is properly connected The factory network mode of the NRP1004 P is DHCP allowing the NRP1004 P to access the network as long as there is a DHCP server If there is no DHCP server available you need to change the network mode of the NRP1004 P to Static IP or PPPoE according to the network type PPPOE mode for dial up ADSL Step1 Obtain the PPPoE account and password Step2 Press Menu gt Settings gt Advanced Settings and enter the password Choose Network gt WAN settings gt Connection Mode Then choose PPPoE through navigation keys and press Save Step3 Press Back to return to the parent menu choose PPPoE Setting and press Enter www newrocktech com NRP1004 Series IP Phone User Manual Step4 Step5 Step6 Press Del to delete the current information displaved on the screen enter the username and password and press Save Press Back six times to return to the stand bv screen Check the status If the screen
17. and returns to the standbv page HISTORY Checks information about the missed call incoming call and o SES outgoing call www newrocktech com 1 1 User Manual Kev Redial Send Mute Indicator light Hands free Volume Digital kevboard DSS kevs Table 1 2 Connection port description Port 1 2 Power interface WAN LAN Expansion board interface Headset NRP1004 Series IP Phone Description e Dials the last call number when the IP phone is in the hook off hands free mode e Checks the outgoing call when the IP phone is in the stand by mode e Finds a specific contact in the phone book call records and makes a speed dial Make the phone into hands free mode Prevents the caller from hearing anv sound of the callee when the IP phone is in the calling state Note that the sound from the caller will not be affected and still be heard Quits the mute mode allowing the caller and callee to hear each other Turns the sound volume down or up Blinks to prompt a missed call Inputs the phone number or numbers Configures each kev with different functions in the Web page Description Input 5V AC IA 10 100M self adaptive Ethernet interface for network connection 10 100M self adaptive Ethernet interface for PC connection Port type RJ 45direct connector Port type RJ 9 connector www newrocktech com NRP1004 Series IP Pho
18. gateway and status Enabled or Disabled of the DHCP service and bridge mode Contains information about the phone numbers corresponding to SIP lines 1 6 and Accounts IAX2 Information at the bottom of the page is the version number 5 3 2 Wizard Figure 5 3 Wizard interface STATUS WIZARD LANGUAGE WAN Connection Mode Static IP DHCP Ei PPPoE Next The connection mode of the phone varies with the network condition Xou need to select a proper mode according to the real world situation The NRP1004 P provides three network connection modes e Static IP If your ISP server provides you a static IP address you can choose this mode and fill in the corresponding information including the static IP address subnet mask network gateway and DNS The preceding information can be obtained from the ISP service provide or network administrator e DHCP In this mode the system will obtain the network information from the DHCP server automatically and no action is required e PPPoE In this mode you need to input your ADSL account and password To set your network quickly see 2 2 1 Network Settings Static IP Choose Static IP and click Next to configure and browse the network address and SIP parameter by default SIP line 1 1s used Click Back to return to the previous page New Rock Technologies Inc 5 3 User Manual 5 4 NRP1004 Series IP Phone Figure 5 4 Static IP settings interface Static IP Settings
19. in sequence 3 or 4 can be selected randomly as long as the current dialing rule is not affected 3 4 www newrocktech com NRP1004 Series IP Phone User Manual 3 2 4 Click to Dial When browsing in an appointed Web page user A can click to call user B via a link this link to user B then user A s phone will ring after A hooks off the phone will dial to B Note External software supporting the click to dial function is required 3 2 5 Call Back The function allows vou to call back the last number that called vou 3 2 6 Auto Answer If an incoming call is not answered until the answer time expires the phone enabled with this function will answer the call automaticallv 3 2 7 Hotline Vou can set a hotline number for each SIP line in the dialer interface After Warm Line Time the phone will call out the hotline number automaticallv 3 2 8 Application SMS e Press Menu gt Applications gt Enter gt SMS gt Enter Use the navigation keys to select and read messages in the Inbox Outbox e After checking a message you can press Reply to reply it Use the 2aB softkey to select an input method Then compose a reply message press OK select a line for message sending and press Send e To compose a new message press New and select an input method using the 2aB softkey Compose the message press OK select a line for message sending and press Send e To delete a message press Delete There are three opt
20. interval for refreshing the registration information of the IAX2 server The value can be an integer ranging from 60 to 3600 Enable Enables the phone to register to the IAX2 server or disables the phone from registering Registration to the IAX2 server Enable G 729AB Enables the phone to support G 729 5 5 3 Stun 5 24 In this Web page you can configure SIP STUN With a STUN server the phone in private network can obtain the type of NAT and the NAT mapping IP and port of SIP The phone might register itself to the SIP server with global IP address and port to enable the device to make a call and be called in private network Figure 5 17 Stun setting interface Simple Traversal of UDP through NATs STUN Settings STUN NAT Traversal FALSE Server Address Server Port Kam Binding Period so second s SIP Walting Time Boo millisecondi s Local SIP Port enen SIP Line Using STUN SIP 1 le Use STUN FI Table 5 15 Stun parameters setting Name Description Simple Traversal of UDP through NATs STUN Settings STUN NAT Shows STUN NAT Transverse estimation true means STUN can penetrate NAT Traversal while False means not Server Address Sets the IP address of a SIP STUN server www newrocktech com NRP1004 Series IP Phone User Manual Name Description Server Port Sets the port of a SIP STUN server Blinding Period Sets the interval at which the STUN server identifies the NAT tvpe
21. is N A indicating that the key 1s not configured with any function Setting the key as Memory Key Press Menu gt Settings gt Basic Settings gt Enter gt Keyboard gt DSS Key Settings You can choose to configure the line key or memory key using the navigation key or ei If you choose to configure the memory key set the phone number line name call mode speed dial interphone BLF Presence MWI and call park Speed dial You can configure the key as a speed dial key Input the number wanted and save the configuration After that press this key to call the preset number in the speed dial mode e Interphone You can configure the key with the interphone function useful This function allows an operator or a secretary to quickly answer the call and is thus widely use in the office environment e BLEF BLF is short for Busy lamp field and is used to inform the user of the status of the object subscribed This function can cooperate with the server to pick up the phone call BLF can help you monitor the status idle ringing or busy of other SIP account For information about the LED status see 1 3 LED Indicator Note In the Web interface you can also set the pickup number to activate the pickup function For example if you set the BLF number to 212 and the pickup number to 189 when there is an incoming call to 212 you can press the BLF key to pick up the incoming call of 212 Note that to enable
22. parameters setting n00nnnnnnannnenennnnenennnnenenrrrnsnnrrenrrnrrrsrrrrrnrnrrrnnnrrrnrrrrrrrrnnnrrennrnrrenne 5 44 Table 5 24 Auto provision parameters setting cccccsssssccccceseeceecceeeeceecceeeeeececseuececeseeueceesseeeceeeseeesaueeeessaeeeeeseaas 5 48 Tabie 5 25 Svslo parameters Send unes ia 5 50 Table 5 26 Congif PAMELA ad 5 51 Table 5 27 Update parameters MN ii A eee eae na 5 52 Table 5 28 A ess parameters SENNO EE 5 54 Table 5 29 Web filter parameters Let e siii 5 55 Table 5 30 Firewall parameters settmg 5 56 Fable 5 31 NAT Parametros la ee dl 5 57 Table 5 32 VPN parameters e do a 5 58 Table 5 33 Security Parameters e A Aken 5 59 NRP1004 Series IP Phone User Manual 1 Introduction 1 1 Appearance of an IP Phone Figure 1 1 Appearance of an IP Phone emm ji aa Table 1 1 Keypad description Kev Name Description Executes different functions with different softkeys such as C IL IL IL Soft key 1 2 3 4 PBook DND Menu Del Redial Send Quit Answer Reject Hold Transfer Conf and so on LD Helps to carry out the selection operation e When the IP phone is in the standbv state each navigation kev Q B o Navigation has a special function NO You can configure navigation keys with different functions according to habit DIR _ N Phone book Accesses to phone book checks the contact list adds new l H contacts edits a contact
23. selecting it Conference Enable Auto The phone will hang up and return to the idle status automatically in the hands free Hand down mode Accept Any Call If you select it all calls will be accepted even if the calling number is untraceable Auto Hand down Time Specifies Auto Hand down Time the phone will hang up and return to the idle status automatically after Auto Hand down Time in the hands free mode and play dial tone Auto Hand down Time in the handset mode Enable Call Enables Call Completion by selecting it Completion Enable Auto Enables the phone to prompt you whether to dial the number again in the case that the Redial peer is busy or the call is rejected the code 486 is received Enable Pre Dial After this feature is disabled the number dialed in standby interface will be sent out over the time After the feature is enabled the number will not be send out over the time Auto Redial Sets the auto redial interval of the phone interval Enable Silent Enables Silent Mode by selecting it the phone light will blink to prompt the user that Mode there is an incoming call instead of playing ring tone www newrocktech com NRP1004 Series IP Phone Name Auto Redial Times Hide DIMF Ring Headset From Enable Intercom Enable Intercom Mute Enable Intercom Tone Enable Intercom Barge P2P IP Prefix DND Return Code Turn Off Power Light Busv Return Code Emergency Call Number Reject
24. shows Negotiating the NRP1004 P is trying to access the PPPoE Server if the screen shows an IP address the PPPoE mode takes effect Static IP mode for static ADSL Cable or no PPPOE DHCP network Stepi Step2 Step3 Step4 Step5 Step6 Obtain information about the network parameters such as the IP address subnet mask default gateway router and Domain Name System DNS from the network provider or network technical personnel Press Menu gt Settings gt Advanced Settings and enter the passwords Choose Network gt WAN settings gt Connection Mode Then choose Static through navigation keys and press Save Press Back to return to the parent menu choose Static Setting and press Enter Press Del to delete the current information displayed on the screen enter the IP address subnet mask gateway and DNS and press Save Press Back six times to return to the standby screen Check the status If the screen shows Static and the IP address and gateway just set the Static mode takes effect DHCP mode Step1 Step2 Step3 Press Menu gt Settings gt Advanced Settings and enter the passwords Choose Network gt WAN settings gt Connection Mode Then choose DHCP through navigation keys and press Save Press Back six times to return to the standby screen Check the status If the screen displays DHCP in the first line and the IP address and gateway just set in the second line the DHCP mode takes eff
25. the BLF function you need to input 8 in the pickup number of the Web page Presence In addition to subscribe the object status this function can check whether object online Note You can subscribe either the BLF or presence information of the same number e MWI When the key is configured with the MWI function you can press this key to quickly check 3 6 www newrocktech com NRP1004 Series IP Phone User Manual unread messages e Call park When the call park is enabled you need to set a server number If you feel inconvenient to answer a call in a place you can press the key to transfer the call to the server number Then vou can change a place and input the server number to recover the call Setting the key as a Line key You can set these keys to line keys Pressing these key will enter the dialer interface Setting the key as a Key Event Y ou can set the function type of these keys to Key Event with multiple sub type options available Choose any of the following functions for the key e None e MWI e DND e Hold e Transfer e Phone Book e Redial e Pickup e Jon e Auto redial on e Auto redial off e Call Forward e History e Flash e Memo e Headset e Release e lock e SMS e Call Back e Power Light e Hide DTMF e Prefix e Hot Desking New Rock Technologies Inc 3 7 User Manual NRP1004 Series IP Phone Setting the key asa DTMF key You can configure the key as a DTMF key This ke
26. the LAN IP address the phone will automatically modify contents in the DHCP Lease Table according to the IP address and subnet mask and then save the modification To validate the DHCP service settings you need to reboot the phone Enables NAT Enables the Port Mirror function This function takes effect only in bridge mode Port mirror is used to copy the data stream from the WAN port to the LAN port of the phone Enables the bridge transparent mode With this function the phone will no longer set an IP address for the LAN physical port and LAN and WAN port are connected to the same network After the setting click Apply and the phone will reboot e The LAN configuration no long takes effect in bridge mode e The system reboots after the LAN IP address or bridge mode changes 5 4 3 QoS 8 VLAN 9 10 The NRP1004 P supports 802 1Q P and DiffServ configurations The VLAN function can be divided into Voice VLAN and Data VLAN by VLAN IDs If Data VLAN is configured signaling voice streams and other data streams are tagged with different VLAN IDs to make the VLAN application more flexible Figure 5 11 QoS amp VLAN setting interface Qo0S amp VLAN SERVICE PORT DHCP SERVICE TIME amp DATE Link Layer Discovery Protocol LLDP Settings Enable LLDP FI Packet Inter al l 3600 60 l second s Enable Learning Function El Quality of Service Q05 Settings Enable DSCP A SIP DSCP o 0 63 Audio RTP DSCP lo
27. the SIP account 5 3 3 Call Log You can check all the call information in this interface Figure 5 7 Call information interface Call Information Start Time Duration Dialed Calls Table 5 5 Parameters Name Description Start Time Displays the start time of a call record Duration Displays the conversation duration of a call record Dialed Calls Displays the account protocol line of outgoing call record 5 6 www newrocktech com NRP1004 Series IP Phone User Manual 5 3 4 Language Figure 5 8 Language setting interface CALL LOG LAMGUAGE Language Language Selection English E Greeting Words Greeting Words Le VOIP PHONE Apply Table 5 6 Language parameters setting Name Description Language Sets the language of the phone The default language 1s English Sets the greeting words to be displayed on LCD screen Greeting Words Ss Note The maximal length of a greeting message 1s twelve English characters or five Chinese characters New Rock Technologies Inc 5 7 User Manual 5 4 Network 5 4 1 WAN 5 8 NRP1004 Series IP Phone Figure 5 9 WAN setting interface QOSAVLAN SERVICE PORT DHCP SERVICE TIME amp DATE WAN Status Active IP Address 192 168 2 5 Current Subnet Mask 255 253 255 0 Current IP Gateway 192 168 2 1 MAC Address 00 a8 59 00 b2 fc MAC Timestamp 20130426 WAN Settings Obtain DNS Server Automatically Enabled l l Static IP U DHCP 2 PPPoE W Apply 802 1X
28. will be forbidden to be responded If the user wants to allow a number or a series of number of incoming calls he may add the number s to the list as the white list rule The configuration rule is number for example 123456 or 1234xx Black List 4119 Means any incoming number is forbidden except for 4119 Note End with DOT when set up the white list www newrocktech com NRP1004 Series IP Phone User Manual 5 6 5 Remote Contact Figure 5 23 Rremote Contact setting interface AUDIO FEATURE DIAL PLAN CONTACT REMOTE CONTACT WEB DIAL MCAST Remote Phonebook Settings Index Phonebook Name Server URL SIP Line User Password A l Auto fe Ji li Auto E d 3 l Auto e J 4 ji Auto Apply LDAP Settings LDAP LDAP 1 el Display Title Version Version 4 Server Address l Server Port 389 Authentication None y Line AUTO DN Username Password Search Base Enable Calling Search FI Telephone telephoneNumber Mobile mobile Other home Display Name icn Apply In this page you can configure an address for the XML phonebook address After that you can directly access the corresponding remote phonebook after pressing the remote contact key on the phone For example You can set name of the phonebook to fanvil or Idap with the respective server URL to tftp 192 168 1 3 admin phone
29. 2 Update setting interface AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT Web Update Select File Browse z txt xml au vct csv wav Update TFTP FTP Update Server Address User Password A Apply File Name Type Application Update el Protocol FTP Update Logo File Select File Browse Update Delete Logo File Select File screensaver txt Delete Logo File screensaver txt 5779 Bytes Table 5 27 Update parameters setting Name Description Web Update Updates the Web page You can click the Browse button find out the configuration Web Update file saved before or provided by manufacturer and download the configuration file to the phone Alternatively you can download the update system file of the phone You can also update downloaded update file logo picture ring mmiset file by web TFTP FTP Update Server Address Sets the FTP TFIP server address for download upload The address can be an IP address or Domain name with subdirectorv User Specifies the username for logging in to the FTP server for download or upload If the TFTP mode is used the username and password are not required Password Specifies the username for logging in to the FTP server for download or upload File name Specifies the name of the update file or configuration file Notice You can modify the configuration file exported And you can also download config file whic
30. E 3 5 A AAA oa A ee ene 3 5 A A A A A MMA AT AR 3 5 II E TERNE EE E ENRE EE NEETA NAER E EAE E ETE EAEE TEE ENEE E E EE T E EE 3 6 3 2 10 Programmable Key Confouraton AAAAAHAMAAANAMA TEEN NNAAANEEEEZZZJNEEEZZZNNEEI 3 6 3 93 Mer FURGHOMS iii e td tal e e tad o e ria a a 3 8 A te bia nit ha tii ada sid 3 8 93 92 BamaAnonvinotis AAA o PE E O i att EE arene mica ame 3 8 Eeer 3 8 SSA Dial PE ia aa A A EA a a an 3 9 eketa DO rei iaa talud 3 9 3 916 A A a eeeedees ee agteeen es 3 9 SE ineaqset RINON KE 3 9 SN e A AA a a 3 9 A A A eae eee eee 3 9 SORA WO ADAL 3 10 A yo A IA 3 10 A Phone le e iu A A A ds 4 1 ABa SEMN anan a S 4 1 Alat K VDO aa seDeesnesenceeeeekaelmuced cm deeed a eesaviensteaceaeamas cuoaza eq unee acee ee nasncaedean oe eseareeneaa 4 1 A C EE 4 1 A ei a ee e ege A 1 a A a e E E E CE 4 1 ada Me aos nena 4 1 A EE 4 1 ag ja 1 A A A oe IE MA 4 2 42 Advanced Seting S i e a O A a eee 4 2 ee L at i Ree ee eee 4 2 A 2 2 Ee EE 4 2 EAE D COMIN ET 4 2 Ace AL IANO ANG Cia mia nda ibda i ai lt a A a AN a A 2 e Faclo EE A 2 gt WED Pade Seltiti iii ii e adds 5 1 5 1 Configuration Introduction isiefer a B id asia asii 5 1 5 tal Gonfiguration Melodia e 5 1 E Password Comti tratio BEE 54 5 2 Setting the NRP1004 P through a Web BrOWSET cccccssseeececceseeeeeceeeeeeeeeeeeeeeeseeseeeeeesaeeeeessaeeeeeeeeeessaeeeeeenas 5 1 5 9 Basic CONAGUA ION Ona 5 2 Sas e li a a dad ao 5 2 A fo WEE 5 3 DA
31. E for xDSL VLAN Voice VLAN Data VLAN NAT penetration STUN penetration DMZ VPN L2TP OPEN VPN function Primary and secondary DNS server for the WAN port dynamic obtaining of the DNS address in DHCP mode or static configuration of the DNS address Configuration of the DHCP client on the WAN port Configuration of the DHCP server on the LAN port QoS with DiffServ Network tools including ping trace route and telnet client 6 3 Maintenance and Management 6 2 The NRP1004 P can provide the following maintenance and management functions Application update in POST mode Web Telnet and keypad management Management with different account right Language selection through LCD and WEB configuration and dynamic multi language shifts Software update and configuration file setting through HTTP FTP or TFTP Syslog www newrocktech com NRP1004 Series IP Phone User Manual e Auto provisioning automatic configuration update and system maintenance www newrocktech com 6 3
32. G Il EE 5 6 SoA Bn e Te i ina e ee en ee ee ere eee ee ee 5 7 e Ee 5 8 SA WAN ccein obngitiseiadiatasiencodewictined seaiase aeticiea a E 5 8 A TA 5 9 AS aa taa tu 5 10 54A Service Ol b A seat e dd ecos 5 11 e E a ath 0 i OR DU OR ia ia 5 13 546 TIMESDA Mb 0 ollo oe once 5 14 A i l Oe 5 16 a TE 5 16 A AP eee ee eee 5 23 EE eebe 5 24 E RER A tie 5 25 A o A A 5 29 E OE OE 5 29 5 60 EI 5 30 SO DALE aN a A ME AT 5 34 do A ee EE 5 36 Oro Remote CONTAC luto 5 39 NA a a A nana de ta A rata nl 5 40 HOLT WAG PNM AAA A A A L 5 40 REENEN i a a ia ae i 5 43 Sak FUNCION OM i A E Ns 5 43 OR A A A A A A 5 44 A Y 5 45 El a AA A NI A an Pe Eee E u et a 5 47 A BEE 5 47 DO 2 EE 5 49 SES COM On eee a een eee ene 5 51 o eeh 9 91 EE eebe A a Ka ta 5 53 o E E A E A E EE E A 5 54 TO ECUN EE 5 55 STWO FIIO eee nee ete ne eae a A 5 55 TEE EN ea secre ets pce eas se ents A ae eae ete ea A tbatu gal 5 55 BO IND AT 5 57 IS HEEN 5 58 SO MI g tA eee 5 59 e E Meel an osito 5 60 6 Appena EE 6 1 AS i se o ra EA EE AE A aa 6 1 6 Z Ne iWork Cal RTE 6 2 6 3 Maintenance and Management ccccsseccccseseeccesececceeceeceeeeesaueeeceeueeeseeeessageeeesaueeessaseeesegeeeessaseeessuseeeseeeeeess 6 2 Contents of Figure Figure ta App arance ofan IP PRONG iii a a ee 1 1 Figure s 1 Login Mterface anta lia nas 5 2 Figure 5 2 Sidlus Ie e acacia 5 2 Figure 5 3 Wizard BE e yt Aoi 5 3 basket ehn Te 5 4 Fiqure 5 5 Quick SI
33. IP this rule takes effect only for SIP based calls If the mode is set to IAX2 this rule takes effect only forlAX2 calls Destination indicates the destination IP address 0 0 0 1 indicates that this rule takes effect only for calls on SIP line 1 0 0 0 2 indicates that this rule takes effect only for calls on SIP line 2 0 0 0 x indicates that this rule takes effect only for calls on SIP line x 0 0 0 0 indicates that this rule takes effect for calls on all SIP lines Configuration examples are as follows aT 0 0 0 0 4569 LAX dal no suffix 2T 0 0 0 0 5060 SIP del no suffix O Ifyou dial 21111 and SIPI is registered successfully which will thus be the default line the call will be sent out through SIP line 1 with the called number of 21111 O If you dial 32222 and SIPI is registered successfully which will thus be the default line the call will be sent out through SIP line 1 with the called number of 32222 To activate the configured dial peer function O Choose SIP2 and dial 21111 The call will be sent out through SIP line 2 with the called number of 1111 O Choose IAX2 and dial 32222 The call will be sent out through IAX2 with the called number of 2222 Table 5 17 Examples of different alias application Set bv web Description Example You need set phone number Destination Alias and Delete Length KT ETA Phone number is XX XT Destination is Destination optional 255 255 255 255 255 255 255 255 0 0 0 2
34. New Rock Technologies Inc NRP1004 Series IP Phone User Manual NRP1004 NRP1004 P http www newrocktech com index E asp Email gs newrocktech com MSN newrock gs hotmail com Skype newrock gs AM New Rock Safetv Notices Please read the following safety notices before installing or using this phone They are crucial for the safe and reliable operation of the device e Please use an external power supply that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise e Before using the external power supply in the package please check with home power voltage Inaccurate power voltage may cause fire and damage e Please do not damage the power cord If power cord or plug is impaired do not use it it may cause fire or electric shock e The plug socket combination must be accessible at all times because it serves as the main disconnecting device e Do not drop knock or shake it Rough handling can break internal circuit boards e Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown e Avoid exposure the phone to high temperature below OU or high humidity Avoid wetting the unit with any liquid e Do not attempt to open the device Non expert handling could damage it Consult your authorized dealer for help or else it may cause fire electric sho
35. P ien Ee 5 4 Fi lire 5 6 E Ende e Ellen e 5 5 Figure 5 7 Call information interface ta iii a ecetcenn ava 5 6 Figure 5 8 Language setting interface css 5 7 Fig r 5 9 WAN seting NErlaACE rosia e a e ta i aa 5 8 Fig re 5 10 LAN Seto Inte macia 5 9 Figure 5 11 QoS 8 VLAN setting interface sse A AREA AAAAA ARE KMKMMAMENNNEMMEEENNAnEEEEEEAAAR ATI 5 10 Figure 5 12 Service port setting interface 2 0 0 ceecccccccccssseeeceeeeeceaeeeeeeeeeessseeeseeeeeesseeeeeeeeeeeessaeeeseeeseeeeeesssaeaseeeeees 5 12 Figure 5 18 DHOF SeWer setting INEA ii AAA A AA eeubcer 5 13 Figure 5 14 TIMESDATE setting IMC ACS ia i ej rt i a a E EEN 5 15 Foure SAn SI SELLING El Eeer EE 5 17 PIQUE S 10 1AX2 SETUING INTC E i od 5 23 File 5 17 SUN SELLING Menace aes ieee a eh eel kok it 5 24 Figure 5 18 Dial peer terrace A o e 5 26 F iqure 9719 Audio seting inte att nn a A eee aa a 5 29 Figure 5 20 Feature setting interface AANEREN 9 31 Figure 5 21 Dial plan setting interface occccconnonnonionnonnonconconnonconnonnonnonno nro nro no nro nronnn nro nro na nnnnno nena nronnonanennennos 5 35 Figure 5 22 Contact setting Interface a 5 37 Figure 5 23 Rremote Contact setting interface ccccccccccccccceeeseeseeeeeeeeeeeeeeeeeeesauaaessseeeeeeeeeeeeeeeeseeeeaaaaaaasssseeees 5 39 Figure 5 24 Wed dial setting Interface iii A eins As 5 40 FOUE 25 MIGAS WT EE 5 40 Figure 9 20 tabelle 5 43 Figure 5 27 EXT TKEY NACO ti tina 5 45 Figure 5 28 Softkey settin
36. Return Code Enable Password Dial Active URI Limit IP Push XML Server Password Length Enable Call Waiting Tone Action URL Settings Action URL Settings Block Out Settings New Rock Technologies Inc User Manual Description Sets the auto redial times of the phone Specifies the hide DTMF mode Enables Ring From Handset by selecting it the phone plays ring tone from handset Enables Intercom Mode by selecting it Enables mute mode during the intercom call If the incoming call is an intercom call the phone plays the intercom tone Enables Intercom Barge by selecting 1t the phone automatically answers the intercom call during a call If the current call is an intercom call the phone will reject the second intercom call Sets Prefix in peer to peer IP call For example what you want to dial is 192 168 1 119 If you define P2P IP Prefix as 192 168 1 you dial only 119 to reach 192 168 1 119 Default is If there is no Set it means to disable dialing IP Specifies DND Return code Enables Turn Off Power Light by selecting 1t Specifies Busy Return Code Specifies the Emergency Call Number Despite the keyboard is locked you can still make an emergency call Specifies Reject Return Code Enables Password Dial by selecting it when the number entered starts with the password prefix the following N numbers After the password prefix is hidden as N stands for the value which you ente
37. Settings IPSec ALG Enables disables IPSec ALG an encryption decryption technology By default IPSec ALG is enabled Enables disables FTP ALG a connection layer service used to transform the intranet IP of the FTP ALG packet into an extranet IP By default FTP ALG is enabled New Rock Technologies Inc 5 57 User Manual NRP1004 Series IP Phone Name Description Application Layer Gateway ALG Settings PPTP ALG Enables disables point to point tunneling protocol PPTP ALG By default PPTP ALG is enabled NAT Table Option Transfer Type Specifies the type of the protocol for NAT mapping TCP or UDP Outside Port Specifies the WAN port for NAT mapping Inside IP Address Specifies the LAN IP address for NAT mapping Inside Port Specifies the LAN port for NAT mapping Note After the setting you can click L Add J to add a new mapping entrv and click Delete to delete a mapping entry Sets the LAN IP address such as 192 168 10 23 corresponding to the WAN IP address such as 192 168 1 119 Note 10M 100M adaptive means the physical consultation speed of the network card and other equipment The testing speed in bridge mode is near to 100M The voice quality and real time performance of the communications is ensured at the cost of the NAT transmission performance The system performs the best effort transmission only when being idle MZ Settings Therefore al00M transmission speed cannot be ensured 5 9 4 VPN
38. Settings User ladmin Password TTT Enable 802 1X El Apply Table 5 7 WAN parameters setting Name Description WAN Status Active IP Address Current Subnet Mask Current IP Gateway MAC Address MAC Timestamp WAN Settings Obtain DNS Server Automatically Static IP Specifies the current IP address of the phone Specifies the subnet mask of the phone Specifies the current gateway IP address of the phone Specifies the MAC address of the phone Specifies the time when the MAC address is obtained Indicates whether to obtain the DNS address in DHCP mode If the value is set to Disabled you will obtain the DNS address in static IP mode The default value is Enabled Indicates whether to enable the static IP mode If you can obtain a fixed IP address from the ISP service provider you can enable this mode and fill up information such as the static IP address subnet mask gateway and DNS domain name The preceding information can be obtained from the ISP service provide or network administrator www newrocktech com NRP1004 Series IP Phone Name DHCP PPPoE 802 1x Settings User Password Enable 802 1x User Manual Description Indicates whether to enable the DHCP mode If you choose this mode the phone can obtain the network related information automatically from the DHCP server automatically and no action 1s required Indicates whether to enable PPPoE mode If you choose this mode y
39. V SES Zen SV JA 10 100Base T RJ 45 1 PORT SS 10 100Base T RJ 45 1 PORT EXT RJ 11 Power consumption Idle 2 5W Active 2 8W LCD size 75 x 30mm Operation temperature 0 to 40 C Relative Humidity 10 to 65 CPU Broadcom VoIP chipset SDRAM 16 MB Flash 4 MB Weight 1 07 Kg www newrocktech com NRP1004 Series IP Phone User Manual 1 5 Character Mapping Table Table 1 9 Mapping relation between the kevpad and character Kevpa Character Character 10 f 2ABCabc E STUVtuv ER 3DEFdef E id OWXVXZWXVZ Pal AGHIshi f o fej SIKLikI f 6MNOmno f 6 H SEND New Rock Technologies Inc 1 5 NRP1004 Series IP Phone User Manual 2 Initial Connection and Settings 2 1 Power and Network Connections 2 1 1 Connecting to a Network Prior to the configuration make sure that broadband Internet access services are available in the current environment With a broadband router Establish connections between the network hardware bv connecting one end of the network cable to the WAN port of the IP phone and the other end to the LAN port of vour broadband router In most cases configure vour network settings to DHCP mode ADSL Cable Broadband Modem Router IP Phone P 1 ntermet Y Without a broadband router Establish connections between the network hardware by connecting one end of the network cable to the WAN port of the IP phone and the other end to the LAN port of your broadba
40. able 5 18 Audio setting parameters Name Description First Codec Specifies the first preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Second Codec Specifies the second preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Third Codec Specifies the third preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Fourth Codec Specifies the forth preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Fifth Codec Specifies the fifth preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Sixth codec Specifies the sixth preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Onhook Time Specifies the minimum response time of Hand down The default value is 200 in ms Tone Standard Handset Volume Default Ring Type Speakerphone volume Headset Ring Volume G729AB Payload Length G723 1 Bit Rate Sets the tone standard Sets the sound volume of the handset Sets a default ring tone Sets the sound volume of the speaker Sets the payload length of the G 729 voice codec Sets the G 723 bit rate The value can be5 3 Kbit s or 6 3 Kbit s G722 Timestamps Sets the G 722 timestamp The value can be 160 20 ms or 320 20 ms DTMF Payload Type Set DIMF Payload Type Enable VAD Enables the voice activation
41. all will not be displayed in the Call History or on the LCD screen of the phone Disables the Always CFwd Off Code function The phone will send a message to the server and the server will turn off the function immediately Enables the phone to send a message to the server and instruct the server to turn on the function immediately In the scenario where the phone is in calling and the call waiting function 1s disabled the server will automatically forward the new incoming call to a preset number Information about the incoming call will not be displayed in the Call History or on the LCD screen of the phone Disables the Busy CFwd Off Code function The phone will send a message to the server and the server will turn off the function immediately Enables the on answer forward function The phone will send a message to the server and the server will turn on the function immediately When an incoming call is not answered after the timeout period the server will forward the call to a preset number automatically Information about the incoming call will not be displayed in the Call History or on the LCD screen of the phone Disables the No Answer CFwd Off Code function The phone will send a message to the server and the server will turn off the function immediately Enables the anonymous call function The phone will send a message to the server and the server will turn on the function immediately Disables the anonymous call function T
42. alue you set 3 3 11 Pre Dial e Press Menu gt Features gt Pre Dial gt Enter e Enable this function using the navigation keys 3 10 www newrocktech com NRP1004 Series IP Phone User Manual 4 Phone Settings 4 1 Basic Settings 4 1 1 Kevboard e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Keyboard gt Enter e You can set the DSS key settings Programmable keys Desktop Long Pressed Soft Key as needed Press each key to enter the corresponding setting interface then use the navigation keys to select the function for each key e Press OK to save the setting 4 1 2 Screen e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Screen gt Enter e You can set Contrast Contrast Calibration and Backlight as needed Press the key to open the setting interface and use the navigation keys to set functions After that press OK to save the setting 4 1 3 Ring Tone e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Ring Tone gt Enter e You can set the volume and tone of the ring Press the key to open the setting interface and set the volume and tone using the navigation keys Then press OK to save the setting By default the system has nine ring tones available There are three customized ring tones which can be set in the Web page 4 1 4 Voice Volume e Press Menu gt Settings gt Enter gt Basic Setting gt Enter gt Voice Volume gt E
43. art IP Address Specifies the start IP address of the lease table From this address on the LAN port searches for IP addresses not occupied and allocates them to devices applying for DHCP services Specifies the end IP address of the lease table The number of IP addresses from the End IP Address start IP address to the end IP address specifies the number of devices that can access Leased Time New Rock Technologies Inc DHCP services through the LAN port Sets the lease duration of an IP address of the lease table 9 13 User Manual Name Subnet Mask IP Gateway DNS Server Address DHCP Lease Table Delete Leased Table Name DNS Relay Enable DNS Relay NRP1004 Series IP Phone Description Sets the subnet mask of the lease table Sets the default IP gateway of the lease table Sets the default IP address of the DNS server of the lease table Click Add to add entries to the lease table Select name of lease table click the Delete button will delete the selected lease table from DHCP lease table Select DNS Relay the default is enabled Click the Apply button to become effective e The number of entries in the release table cannot exceed the number of Class C IP addresses Y ou are recommended to use the default release table without any modifications e If you need to modify the release table reboot the HTTP server to validate the modification 5 4 6 TIMESDATE 5 14 manually You can configu
44. ber and ring tone 5 36 www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 22 Contact setting interface AUDIO FEATURE DIAL PLAN CONTACT REMOTE CONTA WEB DIAL MCAST Phonebook Table Group All Hangup Index Name Office Number Mobile Number Other Number Ring Type Group FI Page y friend H Add to Blackist Add Contact Name Ring Type Default Office Number Line Auto EN Mobile Number Line Auto EN Other Number Line Auto y Group Setting Unselected Selected friend A A home E E Bien classmate gt Import Contact List Select File xml vcf csv Export Contact List Group Option Group friend y Name friend Ring Tvpe Default ej Blacklist Settings Blacklist Item Delete All Type Number y Value Line Auto DN Blacklist Table 5 21 Contact parameters setting Name Description Phonebook Table Name Displays the number of the incoming call in the form of contact name on the LCD screen Shows the detail of the current phonebook Notice the maximum capability of the phonebook is 500 items you can select one or more contacts to group them add them to the blacklist And you candelete one or more contacts or delete all Add Contact List Name Specifies the name corresponding to the phone number New Rock Technologies Inc 5 37 User
45. bers together with the server For example If the plan 9 xxxxxxxx 1s configured in the dial plan table when you dial 9 the system re plays the dial tone prompting you to continue to dial the number After the dial up the phone sends out a 9 digit number containing the number 9 9 34 www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 21 Dial plan setting interface Basic Settings O Je Bl E Dial Plan Table DIAL PLAN REMOTE CONTA Wv Press to Send E Dial Fixed Length 11 to Send Y Send after 5 second s 3 30 Press to Do Blind Transfer Blind Transfer on Onhook Attended Transfer on Onhook Press DSS Key to Do Blind Transfer Apply Plans Add e Delete Table 5 20 Dial plan parameters setting Name Description Basic Setting Press to Send Dial Fixed Length Press to Do Blind Transfer Blind Transfer on OnHook Attend Transfer on OnHook Dial Plan Table New Rock Technologies Inc Indicates that you need to press after dialing a number Indicates that the phone will automatically call out after the number with a specified length is dialed For example if the value is set to 11 Enables the phone to transfer the incoming call to a specified number the third party after is pressed This function requires you to press after inputting the phone number of the third party Enables the phone to transfer the inco
46. book index xml and Idap 192 168 1 3 dc winline dc com Table 5 22 Remote Contact parameters Name Description Remote Phonebook Setting Phonebook Name Specifies the name to be displayed on the phone Server URL Specifies the server URL of the remote phonebook SIP Line Specifies the SIP line for the remote phonebook Authentication Specifies the authentication mode for the remote phonebook This parameter is used for LDAP User password Specifies the authentication username and password New Rock Technologies Inc 5 39 User Manual NRP1004 Series IP Phone 5 6 6 Web Dial This function enables vou to make a call through the Web page After inputting the phone number and select a line vou can call out bv clicking Dial To terminate a call click Hangup Figure 5 24 Wed dial setting interface AUDIO DIAL PLAN CONTACT REMOTE CONTA MCAST Web Dial Settings Dial Number Line Selection EN 5 6 7 MCAST 9 40 Figure 5 25 MCAST interface AUDIO DIAL PLAN CONTACT REMOTE CONTA WEB DIAL MCAST Settings Priority 1 Enable Page Priority m Index Prioritv Name Host port 1 i E 3 4 5 i 7 8 es 9 4 10 Use the multicast function to send notice to every member of the multicast is simple and easy By setting the multicast key on your phone you can send multicast RTP flow to the pre configured multi
47. bye and hanging up after the phone transfers a call Enables the hot line function Sets a hot line number for the phone to dial automatically after the handset 1s picked up for a certain period of time Sets the hot line delay time Sets this parameter 1f your server does not support subscription package to separates the registration server from the subscription server Because ordinary BLF application will send subscription package to the registration server Enables or disables SIP encryption Sets the key for SIP encryption Enables or disables RTP encryption Sets the key for RTP encryption Enables Auto Answer 9 19 User Manual 9 20 Name Auto Timeout Answer Enable Session Timer Session Timeout Subscribe for MWI MWI Number Subscribe Period Conference Type Conference Number Registration Expire Enable Service Code DND On Code DND Off Code Always CFwd On Code Always CFwd Off Code Busy CFwd On Code Busy CFwd Off Code No Ans CFwd On Code No Ans CFwd Off Code Anonvmous On Code Anonvmous Off Code NRP1004 Series IP Phone Description Sets the timeout period for the phone to automaticallv answer the incoming call For example if the value is set to 60 the phone will automatically answer the call that is not answered within 60 seconds Set Enable Disable Session Timer whether support RFC4028 It will refresh the SIP sessions Sets the session timeou
48. cast address By listening multicast address is configured on the phone listen and play the multicast address to send the RTP stream Send multicast setting On the phone web page function key function key set a function key as shown DSS Key 8 239 1 1 1 1366 auto fe emma WI www newrocktech com NRP1004 Series IP Phone User Manual Value format IP Port the IP address of multicast 1s range from 224 0 0 0 to 239 255 255 255 port 1s greater than 1024 If multicast codec is G722 the LCD screen will displays HD which means the phone is sending high definition voice stream Operate steps When the phone is idle press multicast key Multicast RTP stream is sent to pre configured multicast address IP Port The phone which listens to multicast address in the local network can receive the RTP stream Multicast function key LED lights yellow LCD screen displays the following Press the hold softkey to hold the current multicast session Press the end softkey again or multicast function key multicast session can be stopped Notice RTP stream is one side that is from a sender to a receiver When the phone initiates a multicast RTP session in a call the current call is on hold Receive multicast setting You can set up the phone monitoring 10 different multicast addresses to receive these multicast RTP stream You have two method to receive RIP stream of multicast that can be set up through the web page
49. ck and breakdown e Do not use harsh chemicals cleaning solvents or strong detergents to clean it Wipe it with a soft cloth that has been slightly dampened in a mild soap and water solution When lightning do not touch power plug or phone line it may cause an electric shock Do not install this phone in an ill ventilated place e You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Contents MN Idee le Ted RR iii ds 1 1 I PAppearance Ol al PERRAS ia ei 1 1 I 2 e 019 y B S le Le 1 3 AA O re ner ne ret cen A 1 3 14 Hardware SDCCINIC AOI Sii A peace dear a 1 4 1 5 Character Map DING Tablero rial 1 5 2 Initial Connection and Set OS ici A a 2 1 2 1 Power and Network Connections seseriai a a a e a 2 1 2 bal Gonnecunerntora Een 2 1 2 1 2 Connecting to th Power Outlet ilii ii ed ii A 2 2 2 2 Basic AMA IZA ON EE 2 2 2 27 D Eet CUINA 2 2 3 PRONE FUNCU OM 3 1 A A O A g a g an 3 1 Sl Maida Galia A A a idos 3 1 ES A Ma ae 3 1 A a B AA A ene 3 1 O A O A 3 2 So A A 3 2 A A A A 3 2 SA TA 3 2 AA A nn ste AEE E A TAA E AETA T 3 2 3 12 Three Way TI talli iii E O A a 3 3 OMA y Gallori a ttie 3 3 aj al i IA ET 3 3 3 2 Advanced Funcional a 3 4 OS lt i EE 3 4 3 2 2 JOIM Call EE 3 4 322 relay WICC Ia A a aa ala a na 3 4 32 Ter MR EE 3 5 3 2 HR 3 5 SE e E
50. ction using the navigation keys and w e If the callee does not answer your call for the moment the phone prompts you Call Complete Waiting number Press OK When in the callee becomes idle the phone prompts you Call Complete Waiting number in 30s If you press OK the phone will call out the number automatically 3 3 7 Headset Ringing Press Menu gt Features gt Enter gt Headset Ringing gt Enter O e Enable this function using the navigation keys and and insert a headset After that the headset rings when the phone has an incoming call 3 3 8 Power Light Press Menu gt Features gt Enter gt Power Light gt Enter e Switch on or off the power light using the navigation keys and di 3 3 9 Hide DIMF e Press Menu gt Features gt Enter gt Hide DTMF gt Enter e You can choose any of the following options using the navigation keys Disabled All Delay Last Show If you input DTMF while in conversing the DTMF will be displayed as you have set New Rock Technologies Inc 3 9 User Manual NRP1004 Series IP Phone 3 3 10 Password Dial e Press Menu gt Features gt Enter gt Password Dial gt Enter e Enable this function using the navigation key After that you can also set Prefix and Length of the password e When you dial a number beginning with the preset prefix several figures of the number will be hidden the number figures to be hidden is determined by the Length v
51. d If there is only one extension board the power supply is not needed if there are more than one extension board the first board needs to connect to a 5V power supply through the RJ 45 direct connector 5 44 www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 27 EXT KEY interface FUNCTION KEY EXT KEY Expansion Module Selection Connected Key Type Value Line Subtype Pickup Number Fi Noe IDS 3 F2 A Ismi PI pI F3 DI Ismi Fe AA F4 None ip Nowe AL FS None eff None JL F6 None ef TI Tel mone ll F7 None wl I None JL Fs None elf l spi Il None Jl F9 None sl None JL II F10 None W Nowe JE Fii None Im Jee Nome Fl Fiz None ef l Jeer None CE II Fis Noel 2 BRE Rome Cd Fu None gt sp Ss F15 None WT Lee None A F16 None WT Lee None AL E F17 None WI em mone ll F18 None ef None A F19 None WI spi None ll F20 None wf None JL F21 SP fo F 22 DI Ismi Sa F 23 pI Ismi i F24 DI Ismi F 25 388 DI F 26 2 Sa J Mk kl Ea Ee a 5 7 3 Sofykey You can configure different functions for each softkey in the screen interface New Rock Technologies Inc 5 45 User Manual NRP1004 Series IP Phone Figure 5 28 Softkev setting interface FUNCTION KEY EXT KEY Softkey Settings Softkey Mode More Le Screen Call Dialer ea Unselected Softkevs Selected Softkeys None Call BackiCBack Clear Next L
52. detection VAD function If enabled theG 729 payload length cannot exceed 20 ms Enable MWI Tone 5 6 2 Feature In this Web page you can configure parameters listed in Figure 5 20 9 30 www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 20 Feature setting interface AUDIO DIAL PLAN CONTACT REMOTE CONTAC WEB DIAL Feature Settings DND Do Not Disturb Disabled Le Ban Outgoing Enable Call Transfer Enable Call Waiting Semi Attended Transfer Enable 3 way Conference Enable Auto Handdown Accept Any Call Auto Handdown Time JA second s Enable Call Completion Enable Auto Redial Enable Pre Dial Auto Redial Interval 1 180 second s Enable Silent Mode Auto Redial Times 1 100 Hide DTMF Disabled le Auto Headset Ring From Headset Enable Intercom Enable Intercom Mute Enable Intercom Tone Enable Intercom Barge P2P IP Prefix L I DND Return Code Turn Off Power Light Busy Return Code Emergency Call Number Reject Return Code 603 Dedine Le Enable Password Dial Active URI Limit IP EH Password Dial Prefix LO ee Push XML Server WEE Password Length 0 31 Enable Call Waiting Tone Enable Call History Enable Multi Line kal Enable Default Line Enable Auto Switch Line Allow IP Call Plav Talking DTMF Tone Plav Dialing DTMF Tone Action URL Settings Setup Completed AAA Registration Success OOOO Registration Disabled PO Registration Failed Ee Off Hook IM On Hook Pd I
53. e default configuration is recommended Enables the Contact field to contain more parameters This function 1s used together with SEM services Converts f to 23 before sending URI messages Allows proxy based call without registration Disables the anonymous call function Supports DNS looking up with sip udp mode Enable the missed call log by it the phone will save the missed call log into the call history record and display the missed calls on the idle screen or won t save the missed call log into the call history record and display the missed calls on the idle screen Sets the signaling encryption mode or the type of a special server Sets a SIP version If the phone needs to communicate with the gateway enabling with SIP 1 0 such as CISCO5300 you need to set the value to RFC2543 The default value is RFC3261 Sets a port for each SIP line Enables the phone to make anonymous calls safely Both RFC3323and RFC3325 are supported Enables the phone to send a registration message containing an authentication field to the server In this case the phone does not need to send a separate authentication message to the server and the server 1s required to respond only to the registration message which simply the operation process Enables the phone to respond to the SIP message with just one codec supported Enables the phone to automatically use TCP for message transport in the scenario where the message size exceeds 1300 byt
54. e number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out If your dialed phone number starts with your set phone number The phone will send out your dialed phone number adding suffix number In this page you can configure voice relevant parameters Figure 5 19 Audio setting interface User Manual Example When you dial 8309 the number that the SIP1 server receives 1S 07558309 When you dial 0106228 the number that the SIP1 server receives 1S 86106228 When you dial 147 the number that the SIPI server receives is 1470011 AUDIO Audio Settings First Codec Third Codec Fifth Codec Onhook Time Handset Volume Speakerphone Volume Headset Volume G 729AB Payload Length G 722 Timestamps Enable VAD New Rock Technologies Inc FEATURE G 711A el second Codec G 711U el G 729AB sl Fourth Codec None None Sixth Codec None l l 200 millisecond s Tone Standard China m SZ ECH Default Ring Tvpe Type 1 5 1 9 Headset Ring Volume 5 149 5 1 9 Speakerphone Ring Volume 5 1 9 20ms e G 723 1 Bit Rate 6 3kb s 160 20ms DTMF Payload Type 101 96 127 El Enable MWI Tone MI DIAL PLAN CONTACT REMOTE CONTA Apply WEB DIAL MCAST 9 29 User Manual NRP1004 Series IP Phone T
55. ect New Rock Technologies Inc 2 3 NRP1004 Series IP Phone User Manual 3 Phone Function 3 1 Basic Function 3 1 1 Making a Call Call Device You can make a phone call via the following modes If you pick up the handset the icon C will display in the upper left corner of the screen If you press the Speaker key the icon WI will display in the upper left corner of the screen If you press the Headset key in the scenario where a headset is connected the icon A will display in the upper left corner of the screen You can dial the number first and choose a call mode as needed Call Mode e Dial the number and press the Send key e Press the History key and use navigation keys to choose the number to dial press the navigation key or to choose the missed calls incoming calls and outgoing calls Press the REDIAL SEND key to enter the outgoing call list Press the programmable keys which are set as different speed dial keys for dial up 3 1 2 Answering a Call Methods for answering an incoming call are as follows If there are no other calls on the line you can pick up the handset or press the Speaker or Answer key to answer the call If a headset is connected press the Headset key If you are on a call currently press the answer softkey During the conversation you can alternate between Headset Handset and Speaker phone by pressing the corresponding buttons or picking up the handset 3 1 3 DND
56. ers setting Field name Explanation Auto Update Setting Current Config Version Common Config Version Specifies the version of the current configuration file If the version of the CFG configuration file downloaded is the same as same as that of the running one the system does not enable auto provision If the terminal confirms the configuration in Digest mode the terminal wouldn t upgrade configuration unless the configuration on the server 1s different from the running configuration Specifies the version of the common configuration file If the configuration downloaded and the running configurations are the same the auto provision would stop If the terminal confirms the configuration in Digest mode the terminal wouldn t upgrade configuration unless the configuration in the server 1s different from the running configuration CPE Serial Specifies the CPE serial number Number User Specifies the username of an FTP server If the download protocol is TFTP this parameter does not need to be configured If the download protocol is FTP and no value 1s set to this parameter the system uses the default value anonymous Password Specifies the password for logging in to the FTP server Config Encrypt Inputs a password if the configuration file to be upgraded is encrypted Key Common Config Inputs a password if the common configuration file to be upgraded is encrypted Encrypt Key Save Saves the username password authenticat
57. es Enables the phone to be compatible with special SIP servers In composing the message in response to the server the phone uses the source IP address of the server not the IP address in the via field of the message received Enables the phone to support GRUU 9 21 User Manual NRP1004 Series IP Phone 9 22 Name Description Enable Display Quotes the display name in output signaling message for server compatibility name Quote Enable Enables the invite sip message to contain the user phone field for server user phone compatibility Click to talk Enables the click to Talk function This function needs application support of the software SIP Global Settings Strict Branch Enables the phone to strictly check the Branch field in the received SIP message If the Branch value of via field in a SIP message is not beginning with z9hG4k the phone will not respond to the SIP message Notice This configuration takes effect for all SIP accounts Enable Group Enables the group function which is used for SIP group backup by selecting it then the phone enable the sip group backup function Notice This configuration takes effect for all SIP accounts Registration Sets an interval at which the phone registers to the SIP server in case of registration Failure Retry failure Time Notice This configuration takes effect for all SIP accounts www newrocktech com NRP1004 Series IP Phone User Manual 5 5 221AX2 Figure 5 16 IAX2
58. es the password of the SIP proxv server Specifies the IP address of the backup server I If the IP address of the primary server is unavailable the phone will use the backup server address Specifies the port of the backup server Codecs Settings Disable Adds or deletes codecs and changes the codecs prioritv through the navigation kevs Codecs Enable Codecs Advanced SIP Settings Forward Tvpe Specifies the call forward mode By default call forward is disabled Forward Number No Ans Fwd Wait Time Transfer Timeout Enable Hotline Hotline Number Warm Line Wait Time BLF Server SIP Encryption SIP Key Encryption RTP Encryption RTP Encryption Key Enable Answer Auto New Rock Technologies Inc Disabled disables call forward Busy forwards the call to a specified number if the phone is busy No answer forwards the call not answered within the specified time to a specified number Always forwards all incoming calls to a specified number under any conditions The phone will prompt you of the incoming before carrying out the forwarding operation Specifies the number the incoming call will be forwarded to Forwards the incoming call to a specified number at a certain delay in the scenario where the forward type 1s set to No answer and the incoming call is not answered in time For the phone supports the transfer of certain special features server set interval time between sending
59. ets through the WAN port Disables the phone from capturing packets www newrocktech com NRP1004 Series IP Phone User Manual 5 8 3 Config Figure 5 31 Config setting interface AUTO PROVISION SYSLOG CO FG UPDATE ACCESS Save Configuration Click Save button to save the configuration files Save Backup Configuration Save all network and VOIP settings Clear Configuration Click Clear button to clear the configuration files Table 5 26 Congif parameters setting Name Description Save Saves the current configuration Configuration Note You can save all changes of configurations Click the Save button all changes of configuration will be saved and become effective immediately Backup Backs up the configuration file You can right click the mouse and click Save as to Configuration save the configuration file in txt or xml format You can check the configuration file by clicking it Clear Restores the factory setting and restarts the phone Configuration Note If you log in to the phone as Admin the phone will delete all configurations and restore the default factory setting if you log in to the phone as Guest the phone will delete all the configurations except for VoIP accounts SIP1 2 and IAX2 and version number 5 8 4 Update In this page you can configure the phone according to an existing configuration file New Rock Technologies Inc 5 51 User Manual NRP1004 Series IP Phone Figure 5 3
60. fferent from that of the WAN port LAN Port VLAN ID Sets a VLAN ID The value ranges from 0 to 4095 5 4 4 Service Port You can set the Telnet HTTP RTP port in this page New Rock Technologies Inc Son User Manual NRP1004 Series IP Phone Figure 5 12 Service port setting interface DHCP SERVICE TIMEBDATE service Port Settings ka Web Server Type omg E HTTP Port 80 HTTPS Port 443 Telnet Port 23 RTP Port Range Start 10000 RTP Port Quantity 200 Apply Table 5 10 Service port parameters setting Name Description Service Port Settings Web Server Type HTTP Port HTTPS Port Telnet Port RTP Port Range Start RTP Port Quantity Ss Note Sets a web service protocol The value can be HTTP or HTTPS Sets a Web browser port The default port number is 80 To increase the system safety you are recommended to change the port to a non 80 standard port and save the configuration Before using HTTPS you need to download and then install the HTTPS authentication certification on the phone After that choose HTTPS and configure the Web browser port The default port number 1s 443 To increase the system safety you are recommended to change the port to a non 443 standard port and reboot the phone after saving the configuration Sets a Telnet port The default port number is 23 Set the RTP Start port The port number is allocated automatically
61. g interface cccsssssssssseeeeeeeeeeeeeeeeeaaeesssseeeeeceeeeeeeessaaeeeesseeeeeeeeeeeeeeeeeeeeeeeeseaaaaaaagseseeess 5 46 Figure 5 29 Auto provision setting Imtertace rrenen reenn 5 47 Figure 5 30 Syslog Eden e 5 50 Figure 5 31 Config setting interface AME AAAKAAAA RAT EEA AAAAKEKENZEEZNZZZZNNENMENEzEzEEZZZETI 5 51 FIGUKE 5232 le e E ie Be EE e EE 5 52 Figure 5 33 ACCESS ee MONACO si i ia ik ie ta Gercunvedecestcsancaxtedeccavin E a cauhiimaneeeeticress 5 53 Figure S 9d nepootsetlina IOMA ca 5 54 FONS 9 90 Went Mena E ini E di E 5 55 FIQUFO S 36 FIrEWAal setting INTOM AG E A sa 5 56 Figure 5 37 NAT Selling Bn VE Le 5 57 Figure 538 VPN Eege Bil Veure ia a A A AA A A AAA 5 58 Figure 5 39 Security setting interface uc 5 59 Figure 5 40 Logout setting interface EE 5 60 Contents of Table abie L I Kevbadiees ripion DEE 1 1 Table t 2 Connection port descripto N nica a 1 2 Table 1 3 ICON des iipti EE 1 3 Table 1 4 Programmable key LED indicator status for BIEN 1 3 Table 1 5 Programmable key LEDs for Presence 1 4 Table 1 6 Programmable key LEDS for MW l is iii d iaa 1 4 Table 1 7 Power Indication LED NEE 1 4 Table 1 8 Hardware SOS CICA GIT asc dd dd leona 1 4 Table 1 9 Mapping relation between the keypad and character coc ooocncncccconccnncononcnnnnononcnnnnonancnnnnononcnnnnnnnannnnnnnnnns 1 5 Table 5 1 Status parameter Soria lc iii 5 3 Table 5 2 Static IP settings parameters sissies e a Ere aa e EE E AN 5 4 Table
62. h includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost 5 52 www newrocktech com NRP1004 Series IP Phone User Manual Name Description Tvpe Specifies the update tvpe The value can be 1 Application update downloads the svstem update file 2 Config file export uploads the configuration file to the FTP TFTP server name and save it 3 Config fie import downloads the configuration file to the phone from the FTP TFIP server The configuration will take effect after the phone is restarted 4 Phone book export vcf Protocol Specifies the protocol running on the server The value can be FTP or TFTP Update Logo File Select File Specifies the URL address of the logo file to be updated Delete Logo File Select File Specifies the logo file to be deleted Logo File Logo File Specifies a logo file 5 8 5 Access In this page you can add or delete a user as needed change the user level and configure the keyboard lock function Figure 5 33 Access setting interface AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT LCD Menu Password Settings Menu Password Dt Apply Keyboard Lock Settings PIN to Lock Keyboard Password eee Apply Enable Keyboard Lock m User Settings User User Level admin Root guest General Add User User Ir password Apply Confir
63. he default mode is 24 hours Specifies the date format Daylight Saving Time Settings Enable New Rock Technologies Inc Enables the daylight saving time 9 15 User Manual NRP1004 Series IP Phone Name Description Offset Sets the varietv length Month Sets the start and end month Week Sets the start and end week Dav Sets the start and end dav Hour Sets the start and end hours Manual Time Settings Manual Time Settings Note First of all you need to disable the SNTP service and above the date hours minutes each of which is required to complete and submit to make manual 5 5 VolP 5 5 1 SIP Configure the SIP server in the following interface 5 16 www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 15 SIP setting interface DIAL PEER SIP Line SIP 1 Basic Settings gt gt Status Unapplied Domain Realm ua Server Address A Proxv Server Address pI server Port 3060 Proxy Server Port Ir Authentication User Proxy User Authentication Password Proxy Password SIP User Backup Server Address Display Name Backup Server Port Enable Registration Server Name Codecs Settings gt gt Enabled Codecs Disabled Codecs MWI Number Subscribe Period New Rock Technologies Inc 3600 second s Conference Number Registration Expires Advanced SIP Settings gt gt Forward Type Disabled Enable Hotline Sere oes IU KG No Ans Fwd Walt Time D 120 secondis Wa
64. he phone will send a message to the server and the server will turn off the function immediately www newrocktech com NRP1004 Series IP Phone Name Keep Alive Tvpe Keep Alive Interval User Agent DTME Type DTMF SIP INFO Mode Ring Type Enable Rport Enable PRACK Enable Long Contact Convert URI Dial Without Registered Ban Anonymous Call Enable DNS SRV Enable Missed Call Log Server Type RFC Protocol Edition Local Port Anonymous call Edition Keep Authentication Ans With A Single Codec Auto TCP Enable Strict Proxy Enable GRUU New Rock Technologies Inc User Manual Description Sets the keep alive type If the value 1s set to Option the phone will send an option SIP message at a set interval and the server will send 2000K in response If the value is set to UDP the phone will send a UDP message at a set interval to the server Sets the interval at which the phone sends a message to check whether the server operates normally Enables a user agent Sets the DTMF sending mode The value can be DTMF_RELA Y DTMF_RFC2833 DTMF_SIP_INFO Different VoIP Service providers may use different modes Sets the type to 10 11 or f Sets the ring tone for of each SIP line Enables Disables the system to support RFC3581 Via rport 1s a special way to realize SIP NAT Enables or disables the SIP PRACK function which is specialized for the Ringback tone RTB Th
65. hold press the corresponding line key and the navigation key di Or Vi to select a call and then press HOLD to retrieve the call 3 1 6 Call Waiting e Press Menu gt Features gt Enter gt Call Waiting gt Enter e Use the navigation key o or to enable or disable the call waiting function Press Save to save the setting 3 1 7 Mute If you press Mute during the conversation the icon LA will displav in the LCD screen This function prevents the caller from hearing you but you can still hear the caller You can press Mute again to resume the normal conversation 3 1 8 Call Transfer Blind Transfer During conversion you can press the Transf key enter the number to transfer to and press to transfer the current call to a third party After the transfer you are disconnected with the caller Note that you cannot select the SIP line when the call transfer 1s enabled 3 2 www newrocktech com NRP1004 Series IP Phone User Manual Attended Transfer To make an attended transfer press the Transf kev enter the number to transfer to and press SEND during the conversion After the third partv answers press Transf to complete the operation Note that to enable this function vou need to enable call waiting and call transfer first Alert Transfer During the conversation press the kev Transf enter the number to transfer to and press SEND the connection 1s not established vet As soon as the call is answered
66. ine Next Out Pause Phonebook Dir Pickup Prev Line Prev Redial 5 46 www newrocktech com NRP1004 Series IP Phone 5 8 Maintenance 5 8 1 Auto Provision Figure 5 29 Auto provision setting interface AUTQ PROVISION User Manual SYSLOG Auto Provision Settings Current Config Version Common Config Version CPE Serial Number User Password Config Encryption Key Common Config Encryption Key Save Auto Provision Information DHCP Option Settings gt gt Plug and Play PnP Settings gt gt Phone Flash Settings gt gt TROG9 Settings gt gt DHCP Option Settings gt gt DHCP Option Setting Custom DHCP Option Plug and Play PnP Settings gt gt Enable PnP PoP Server PrP Port PnP Transport PoP Interval Phone Flash Settings gt gt Server Address Config File Mame Protocol Type Update Interval Update Mode CONFIG 2 0002 2 0002 00100400xH020010000000010e597052 user Applv DHCP Option 66 Le ACCESS EE Ed jue 0 0 0 0 FTP re The NRP1004 P supports PnP DHCP and Phone Flash to obtain the parameters After PnP DHCP and Phone Flash are all deployed the terminal goes through the following process to obtain the server address and other parameters when it boots up DHCP option gt PnP server gt Phone Flash New Rock Technologies Inc 5 47 User Manual 9 48 NRP1004 Series IP Phone Table 5 24 Auto provision paramet
67. ion and ID information configured for Autoprovision HTTP HTTPS FTP Information saved on the phone remains unchanged unless the Information URL information configured on the server changes DHCP Option Setting DHCP Option Specifies the DHCP option The value can be DHCP custom option DHCP option 66 Setting or DHCP option 43 Select any of the preceding modes so that the application parameters can be obtained automatically By default the DHCP option is disabled Custom DHCP The value ranges from 128 to 254 The custom DHCP option must be identical with Option the one defined in the DHCP server Plug and Play Enable PnP Enables the PnP function If PnP is enabled the terminal will send a SIP SUBSCRIBE message to a multicast address when it starts up Any SIP server supporting SIP SUBSCRIBE messages will reply with a SIP NOTIFY message containing the Auto Provisioning Server URL The URL can be used to obtain the configuration files to be downloaded to the terminal PnP Server Specifies a PnP server PnP Port Specifies a PnP port PnP Transport Specifies a PnP transfer protocol PnP Interval Specifies the PnP timeout period in hours Phone Flash Settings Server Address Config File Name Protocol Type Update Interval Sets FTP TFTP HTTP server IP address for auto update The address can be an IP address or Domain name with subdirectory Sets the name of the configuration file which needs to be updated The system will use the
68. ions for you to choose Yes All and No Choose any of them as needed Memo Memos remind you of important things Press Menu gt Application gt Memo gt Enter gt Add There are some options to configure Mode Date Time Text and Ring Tone After the configuration press Save Voice Mail e Press Menu gt Application gt Voice Mail gt Enter Select the SIP line to be configured with a voice mail through the navigation key 9 Or Y Ph d and press Edit Then use the navigation key LJ o to enable voice mail and input the New Rock Technologies Inc 3 5 User Manual NRP1004 Series IP Phone number of the voice mail e Press Save to save the configuration e Press Voicemail to check the voice mail Then press Dial to call the voice mail number After the connection is established you need to enter the password to check voice messages 3 2 9 Ping e Press Menu gt Ping gt Enter e Enter the IP address to be pinged and then press Start If the IP address is incorrect press Delete to delete the IP address and change the input method e If the screen displays OK several seconds after the IP address is input the ping is successful if the screen displays Failed the ping fails 3 2 10 Programmable Key Configuration The phone has four programmable keys You can configure different functions for each key Functions that can be configured are listed as follows The default configuration for each key
69. k up handset or hands free press this function key and then you can use the corresponding SIP line Function Key Settings key Shows the function key s serial number Type Memory Key settings can be stored in key storage for each number the standby or off hook selects the function keys on the keyboard can call this number Line sets the dial mode Auto SIPI SIP2 IAX2 Kev Event functions monitor state DTMF In the call sends DTMF URL You can input remote book url Value Sets the type parameter values Line Chooses the lines for this feature Subtype Selects the function parameters Key Event and Memory Event Pickup Number Please input the pickup number When SubType is BLF or presence NOTE Memory keys can be configured as follows Speed Dial function through the configuration of the key corresponding to the number of ways as shown below User can press the Fl key to allocate this number by linel line Intercom function you can press this key in standby to automatically answer the call and make each other User can be configured in accordance with push to talk function the way 4116 was the other number Then press the standby button to automatically answer the call 4116 key can be configured through the following events For example 5 7 2 EXT KEY EXT key has the same usage with the Function key The IN port of the extension board is connected to the phone and the OUT port is connected to another extension boar
70. lects a signaling protocol SIP or IAX2 Sets the suffix This parameter 1s optional Sets the digits in the phone number to be deleted or replaced This parameter 1s optional www newrocktech com NRP1004 Series IP Phone User Manual The following describes how to configure the dial peer table to achieve the configuration of multiple accounts simultaneously ST 0 0 0 2 3060 SIP del no suffix 1 9T 0 0 0 0 5060 SIP del no suffix 1 9T indicates that if the phone is configured with a SIP1 server and has been registered to the server all users attempting to make phone calls through the SIP1 server need to add 9 before the phone number ST indicates that if the phone is configured with a SIP2 server and has been registered to the server all users attempting to make phone calls through the SIP2 server need to add 8 before the phone number ST 0 0 0 0 4569 Ax de ro suffis 2T indicates that if the phone is configured with a an IAX2 server and has been registered to the server all users attempting to make phone calls through the IAX2 server need to add 2 before the phone number Note To compatible with functions in version 1 6 the Dialpeer With Line field is added to the configuration file of version 1 7 version indicating whether to enable the on line inquiry function O for Disabled and 1 for Enabled The default value is 0 Compared with version 1 6 functions added in version 1 7 include Not enabled on line inquiry The functi
71. lls Notice When a multicast session begins multicast sender and receiver will beep 5 42 www newrocktech com NRP1004 Series IP Phone User Manual 5 7 Function Kev 5 7 1 Function Kev Figure 5 26 Function Kev interface FUNCTION KEY EXT KEY Screen Configuration Contrast 1 9 Enable Backlight Si S z Line Key Settings Line Key Type Value Line Subtype Pickup Number rime Key line Ta spi a KC E lime mill 1 None eh ere line HE 7 bh 43 T line E A la AAA Function Key Settings Key Type Value Line Subtype Pickup Number DSS Key 1 Key Event Ill l sipi Fil IN DSS Key 2 Key Event mi l sipi pI psskev3 KevEventt E ED 18 DSS Key 4 None Ier Ti AAA DSS Key 5 None Wl sipi Tel DSS Key 6 l Ismi Al SSS DSSKey7 None Sr sm f AA DSS Key 8 8585 None Il Programmable Key Settings Key Desktop Dialer Calling Desktop Long Pressed Up History Le Prev Line Le Prev Call Le Status Le Down Left Volume Down E Right None Le None Le Volume Up mw Speed Dial OK Menu le None ml None EN None Apply New Rock Technologies Inc 5 43 User Manual NRP1004 Series IP Phone Table 5 23 Function Kev parameters setting Name Description Screen Configuration Contrast Sets the contrast of the screen Enable Backlight Turns the backlight on or off Line Key Settings In this part you can set the Line select Auto SIP1 SIP2 or IAX2 in function key type After you set it you pic
72. lls with 9 calls being in held and only one call being answered for the moment In addition you use the navigation key A Or UY to select a call to retrieve After pressing HOLD the selected call 1s retrieved and the current call is held automatically You can define the four keys as multi line keys on the Web page with each line key corresponding to a call The line key lights on during the conversation and blinks after the call is held New Rock Technologies Inc 3 3 User Manual NRP1004 Series IP Phone 3 2 Advanced Function 3 2 1 Call Pickup Call pickup is implemented bv simulating the pickup function of private branch exchange PBX That is when A calls B but B does not answer for the moment C can thus pick up the phone and answer the call after inputting the specified prefix code and B s number The following chart shows how to configure an appointed prefix in dial peer to have call pick up function Number Destination Part Mode Alias suffis Deleted Length tk 0 0 0 0 5060 SIP rep pickup no suffis g 1 represents a specified prefix code C can answer A s call by inputting 1 and B s phone number Users can set prefix in random in the case of no affecting current dialing rules 3 2 2 Join Call If there is a conference call and A wants to join it A needs to input a specific prefix code and the conference number The following chart shows how to configure an appointed prefix in dial peer to have join call functio
73. m O User Level Root el User Management admin New Rock Technologies Inc 5 53 User Manual NRP1004 Series IP Phone Table 5 28 Access parameters setting Name Description Kevboard Sets the password for entering the setting menu of the phone through the phone s kev Password board The password is digit Kevboard Lock Settings User Sets the account user name User Level Sets the user level Root user has the right to modifv the configuration General can only read Password Sets the password Confirm Confirms the password Selects the account and clicks Modifv to modifv the selected account Clicks Delete to delete the selected account General user only can add the user whose level is General 5 8 6 Reboot Figure 5 34 Reboot setting interface AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT Reboot Phone Click Reboot button to restart the phone Reboot If you modify the phone configuration you need to reboot the phone by clicking Reboot in this page to validate the modification Notice Before reboot you need confirm that you have saved all configurations 5 54 www newrocktech com NRP1004 Series IP Phone User Manual 5 9 Securitv 5 9 1 Web Filter Figure 5 35 Web filter interface WEB FILTER Web Filter Table Start IP Address End IP Address Option Weh Filter Table Settings Start IP Address End IP Address Web Filter Setting Enable Web Filter DI Apply In this
74. ming call to a specific number the third party after hang up This function requires you to input the number of the third party before hang up Enables the phone to transfer the incoming call to a third party after the call is answered 9 35 User Manual NRP1004 Series IP Phone Name Description Below is user defined digital map rule Specifies a range that will match digit May be a range a list of ranges separated by commas or a list of digits Match any single digit that is dialed Match any arbitrary number of digits including none Tn Indicates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of O to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be TO by default on all dial plans Dial Plan Table Plans 1 8 poo 0000000 911 agTA 9911x T4 Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started with 9 to be dialed immediately Cause 911 to be dialed immediately after it is entered Cause 99 to be dialed after 4 seconds Cause any number started with 9911 to be dialed 4 seconds after dialing ceases Notice End with Fixed Length Time out and Digital Map Table can be used simultaneously System will stop dialing and send number according to your set rules 5 6 4 Contact This function is equivalent to the phone book recording the contact name phone num
75. n Number Destination Port Mode Alias Sut Deleted Length cal 0 0 0 0 5060 SIP rep joincall no suffis 3 2 means an appointed prefix code After completing the above configuration A can dial 2 plus B or C number to join B and C s call Users can set prefix in random in the case of no affecting current dialing rules 3 2 3 Redial Unredial In the scenario where A calls B but B is busy A 1s prompted to hang up the phone To ensure that B can answer A s call as soon as B is idle A can enable the redial function The redial function requires A to dial a specific prefix code before B s number If B is idle B can answer A s call by picking up the phone if B is busy and A hangs up the phone as prompted A will subscribe B s call status every 60 seconds As soon as B becomes available A is prompted to hook off and calls B automaticallv B can answer A s call after picking up the phone If B becomes available but A is occupied and unwilling to contact B for the moment A can disable the redial function bv dialing the prefix code before B s number Number Destination Part Mode Alias Sufis Deleted Length T 0 0 0 0 5060 SIP rep redial no suffis 3 AT 0 0 0 0 5060 SIP rep unredial na suffis 3 3 represents a specified prefix code To enable the redial function A needs to dial 3 and B s phone number in sequence 4 represents a specified prefix code To disable the redial function A needs to dial 4 and B s phone number
76. n Optional Port Optional Alias Optional Call Mode Suffix Optional Deleted Length Optional Dial Peer Option Jlixxxxxxxxx Destination Port Mode Alias Suffix Deleted Length 0 0 0 0 5060 SIP add 0 no suffix O 0 0 0 0 5060 SIP add 0 no suffix 0 192 168 1 119 5060 SIP no alias no suffix O 0 0 0 0 5060 SIP rep 010 no suffix il SIP Apply Madly Table 5 16 Dialpeer parameters setting Name Phone Number Destination Port Alias Mode Suffix Delete Length 9 26 Description Adds an outgoing number The outgoing number can be set in two modes full matching or prefix matching In full matching mode the phone will make a call unless the outgoing number is identical with Sets a destination address In case of P2P mode you can input the IP address or domain name of the peer The DNS server of the phone will parse the value to a specific IP address This parameter 1s optional Sets the signaling port with the default value of 5060 This parameter 1s optional Sets an alias This parameter is optional There are four types of aliases 1 Add xxx indicates that you need to dial xxx in front of the phone number which will reduce the length of the dialed number 2 All xxx indicates that xxx will replace some phone number 3 Del indicates that the number with length appointed will be deleted 4 Rep indicates that that phone will replace the number with the length and number appointed Se
77. ncoming Call ii Outgoing Call tM Call Established OOOO Call Terminated III DND Enabled OOOO DND Disabled OOOO Always Forward Enabled tM Alwavs Forward Disabled L e Busv Forward Enabled IM Busv Forward Disabled PO New Rock Technologies Inc 9 31 User Manual NRP1004 Series IP Phone No Ans Forward Enabled No Ans Forward Disabled 9 32 Transfer Call Blind Transfer Call Attended Transfer Call Hold BSG Resume MI Mute l Unmute A Missed Call iU IP Changed pI Idle To Busy III Busv To Idle EE Block Out Settings Block Out U Add fel L Delete Table 5 19 Feature parameters setting Name Description DND Do Not Enables the phone to reject anv incoming call and prompt the caller that the phone is Disturb busv The outgoing call of the phone is not affected Ban Outgoing If vou select Ban Outgoing to enable it and vou cannot dial out anv number Enable Call Enables the phone to transfer incoming calls to a specified number Call Transfer bv Transfer selecting it Enable Call Enables Call Waiting by selecting it Then the phone prompts the caller to redial or that Waiting the phone is busy or the call is rejected When it s ok and the phone finds out that the Semi Attended caller is idle by sip message it will prompt the user to redial Enables the phone to transfer incoming calls to a specified number in semi attended Transfer mode Enable 3 way Enables the user to start a 3 way conference by
78. nd modem If a TV cable broadband is used in most cases you need to set the network mode of your IP phone to DHCP If ADSL is used you need to set the network mod to PPPOE a nternet w ADSL Cable Modem With a substitute broadband router NRP1004 P itself has the broadband routing capability As long as the WAN port of the NRP1004 P is properly connected to the broadband modem and the LAN port of the NRP1004 P is connected to your computer or other devices with Internet capability you can access the Internet www newrocktech com 2 1 User Manual NRP1004 Series IP Phone S Mneme SD ADSL Cable Modem For detailed settings see 2 2 1 Network Settings 2 1 2 Connecting to the Power Outlet Prior to the configuration make sure that the power connector matches the power outlet and both the voltage and electric current are comply with the requirement e Plug the direct current DC connector of the power adapter into the DC 5V port in the rear of the NRP1004 P e Plug the alternating current AC connector of the power adaptor into the power outlet and start the NRP1004 P up e You can view the system progress and the INITIALIZING prompt on the screen After the startup you can view the current date system time and device model on the screen of the NRP1004 P e You can configure your account and make phone calls after the NRP1004 P is registered to a Server 2 2 Basic Initialization NRP1004 P provides
79. ne Port 1 2 Icon Description Table 1 3 Icon description Icon Oh L Be E VE n HEGET s 1 3 LED Indicator Name Description Port type RJ 9 connector Description Call out Call in Call hold Auto answer Mute Contact Do not Disturb DND Hand free Hook Headset SMS Missed call Call forward Table 1 4 Programmable key LED indicator status for BLF LED Status Steady green Slow blinking red Steady red Off New Rock Technologies Inc Description The object is in idle status The object is ringing The object is active The object is failed subscribe Or No subscribe User Manual 1 3 User Manual NRP1004 Series IP Phone Table 1 5 Programmable kev LEDs for Presence LED Status Description Steadv green The object 1s online Slow blinking red The object is ringing Steadv red The object is active Off The object is failed No subscribed Table 1 6 Programmable kev LEDs for MWI LED Status Description Blinking green There are new voice malls Off There are no new voice mails Table 1 7 Power Indication LED LED Status Description Steadv red The power connection is established there is a missed call the power indicator 1s on Slow blinking red There is an incoming call Off The power connection is not established the power indicator is off 1 4 Hardware Specifications 1 4 Table 1 8 Hardware specification Item Description Input 100 240
80. nter e Turn the voice volume down or up using the navigation keys and press Save 4 1 5 Time amp Date e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Time amp Date gt Enter e You can set the time and date in Auto or Manual mode Choose either of the modes using the navigation keys and press Save 4 1 6 Greetings e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Greetings gt Enter e Compose the greeting words and press Save After that the greetings will be displayed on the screen after the phone startup www newrocktech com 4 1 User Manual NRP1004 Series IP Phone 4 1 7 Language e Press Menu gt Settings gt Enter gt Basic Settings gt Enter gt Language gt Enter e Choose the language using the navigation keys The default two languages are English and Chinese 4 2 Advanced Settings 4 2 1 Accounts Press Menu gt Enter gt Advanced settings and input the password to enter the interface The default password is 123 and can be changed the password through the Web page Then choose Account and press Enter to carry out the account setting including the SIP setting 4 2 2 Network Press Menu gt Enter gt Advanced settings and input the password to enter the interface Then choose Network and press Enter to carry out network settings For details see 2 2 1 Network Settings 4 2 3 Security Press Menu gt Enter gt Advanced settings and inp
81. o 255 255 255 255 the access requirement from a specific host will be filtered if the value is set to 255 255 255 0 the access requirement from devices within a certain network segment will be filtered Adds an input or output rule as needed www newrocktech com NRP1004 Series IP Phone User Manual Name Description Delete Deletes an input or output rule as needed 5 9 3 NAT NAT Settings Net Address Translation NAT is an IP address translation IP address mapping protocol It 1s used to transform the private IP address and port to public IP address and port DMZ Settings Some intranet devices need to provide extranet services To ensure that these devices can provide better services and the internal network is safe vou need to isolate devices with extranet services from others as needed The DMZ setting help vou build a DMZ to protect devices at the network level reducing the securitv risk caused bv providing service to unauthorized user Figure 5 37 NAT setting interface WEB FILTER FIREWALL SECURITY Application Layer Gateway ALG Settings IPSec ALG F FTP ALG PPTP ALG Apply Network Address Translation NAT Table Inside IP Address Inside TCP Port Qutside TCP Port Inside IP Address Inside UDP Port Qutside UDP Port NAT Table Option Transfer Tvpe TCP l l Outside Port l Inside IP Address Inside Port Add Table 5 31 NAT parameters setting Name Description Application Layer Gateway ALG
82. on is the same as that in version 1 6 Type specifies the protocol on which the rule takes effect Destination specifies the destination IP address 0 0 0 1 indicates that SIP line 1 is used 0 0 0 2 indicates that SIP line 2 is used 0 0 0 x indicates that SIP line x is used To compatible with codes in earlier versions 0 0 0 0 indicates that SIP line 1 is used 255 255 255 255 indicates that SIP line 2 is used Configuration examples are as follows EJ cala aa 5060 SIF del na suffis 1 3T 0 0 0 0 4569 Lax del no suffis 1 If the phone dials the number 21111 the call is sent out through SIP line2 with the called number of 1111 If the phone dials the number 32222 the call is sent out through IAX2 with the called number of 2222 Enable on line query capabilities The precondition for this function 1s that the phone must have multiple lines allowing the line and protocol to be selected before dial up Dialpeer table in the query the first comparison dialing protocol is selected in the table and dialpeer agreement if the same continue down the match otherwise check the next one New Rock Technologies Inc 5 27 User Manual NRP1004 Series IP Phone 9 28 Step match line information comparing the selected dial up line 1s a line in the table and dialpeer is the same 1f the same continue down the match otherwise the next query The third step 1s for a prefix or exact match O Mode If the mode is set to S
83. ou need to input the ADSL account and password e After parameter setting click Apply to validate these parameters e If you change the IP address you need to input a new IP address in the address bar so that you can log in to the phone e If you use an IP address obtained during the system startup and the IP address of the DHCP server is identical with the LAN IP address the system increases the last octet of the LAN IP address by 1 and modifies the LAN IP address segment assigned by the DHCP server If the system attempts to accesses DHCP services after startup and the IP address assigned by the DHCP server is identical with the LAN IP address the WAN port cannot obtain an IP address and therefore the phone cannot access the network through the WAN port 5 4 2 LAN Figure 5 10 LAN setting interface QoSBMVLAN SERVICE PORT DHCP SERVICE TIME amp DATE LAN Settings ES IP Address Subnet Mask DHCP Service MAT Port Mirror Enable Bridge Mode 192 168 10 23 255 255 255 0 A E Only works in the bridge mode a E Apply Table 5 8 LAN parameters setting Name IP Address Subnet Mask New Rock Technologies Inc Description Specifies a static LAN IP address Specifies a LAN subnet mask 9 9 User Manual Name DHCP Service NAT Port Mirror Enable Bridge Mode Ss Note NRP1004 Series IP Phone Description Enables the DHCP server of the LAN port If you modify
84. ou want to dial a long distance call to Beijing you need to dial the area code 010 before the local phone number such as 01062213123 To make the dialup process easier you can use the dial peer table to set a dialing rule using 1 to replace the area code 010 which simplifies 01062213123 to 162213123 Dial Peer Table Number Destination Fort Mode Alias Sut Del Length 1T 0 0 0 0 5060 SIP rep 010 no suffis 1 To save the memory space and avoid abundant input the following functions are added Dial Peer Table Number Destination Port Mode Alias Suffix Deleted Length 1IXXXXXXXXX 0 0 0 0 5060 SIP add 0 no suffix 0 13 5 9 xxxxxxxx 0 0 0 0 5060 SIP add 0 no suffix 0 e The sign x is added to represent a digit number If user makes the above configuration after user dials 11 digit numbers starting with 13 number O will be automatically added to the dialed New Rock Technologies Inc 5 25 User Manual numbers NRP1004 Series IP Phone e Square brackets are added to specify the value range It may be a range a list of ranges separated bv commas or a list of digits If a user dials 11 digit numbers started from 135 to 139 the phone will automatically add O before the dialed numbers Use this phone vou can dial out via different lines without switch in web interface Figure 5 18 Dial peer interface Dial Peer Table Number L3XXXXXXXXX 13 5 9 xxxxxxxx 156 dal Add Dial Peer Phone Number Destinatio
85. page you can configure devices in a certain IP address segment to access the MMI of the phone for configuration and management Table 5 29 Web filter parameters setting Name Description Web Filter Table Adds or deletes the start and end IP addresses IP addresses within this IP network Settings segment can access the phone To make the configuration effective click Apply Enables the Web filter function on the phone You can tick off the item and click EE Apply to make the configuration effective Notice Do not set your visiting IP outside the Web filter range otherwise you cannot logon through the web 5 9 2 Firewall In this Web interface configure the firewall to prevent unauthorized Internet access both input and output improving the network security There are two types of rules input and rules Each rule is numbered and you can configure a maximum of 10 rules of each type New Rock Technologies Inc 5 55 User Manual 5 56 NRP1004 Series IP Phone Figure 5 36 Firewall setting interface WEB FILTER FIREWALL Firewall Type Firewall Input Rule Table Enable Input Rules FI Enable Output Rules FI Apply Index Deny Permit Protocol Src Address Src Mask Dest Address Dest Mask Range Port Firewall Output Rule Table Index Denv Permit Protocol Src Address Src Mask Dest Address Dest Mask Range Port Firewall Settings Input Output Deny Permit Protocol Port Range Rule Delete Option Inp
86. r Disabled with navigation keys and press Save e If you choose Enabled the phone will reject anonymous calls If you choose Disabled the phone can receive anonymous calls 3 3 3 Dial Plan 3 8 o Press Menu gt Features gt Enter gt Dial Plan gt Enter e Available plan include Pressing to send Timeout to send Timeout Fixed Length Number Press to Do BXFER BXFER On Onhook AXFER On Onhook You can enable or disable each dial plan using the navigation keys and NI www newrocktech com NRP1004 Series IP Phone User Manual 3 3 4 Dial Peer e Press Menu gt Features gt Enter gt Dial Peer gt Enter e Press Add and input the number and destination in the page displayed For example the number is 1 and the destination is 1234 Then press Save e Input 1 in the dial interface you call the number 1234 in speed dial mode 3 3 5 Auto Redial e Press Menu gt Features gt Enter gt Auto Redial gt Enter e Enable the auto redial function using the navigation keys o and Q If vou choose Enabled set values for Interval and Times and then press Save e After auto redial is enabled if the callee does not answer your call for the moment you are prompted whether use the auto redial function If vou press OK the phone will call out the callee according the Interval and Times vou set 3 3 6 Call Complete e Press Menu gt Features gt Enter gt Call Complete gt Enter O e Enable this fun
87. r in the Password Length field For example after you set the password prefix as 3 and the Password Length as 2 when you enter the number 34567 it will display 3 67 on the phone Specifies the server IP address that remotely controls thexcorresponding operations of the phone Specifies the Push XML Server when the phone receives a request it will determine whether to display the corresponding content on the phone that are sent by the specified server or not Specifies the Password length Enables this function you will not hear the tone beep when there are multiple incoming calls Specifies the Action URL that reports the operation of the phone to the server for example url http InternalServer FileName xml Internal Server is the server IP address Filename is the name of xml that contains the action message 9 33 User Manual NRP1004 Series IP Phone Name Description Block out Sets the Add Delete Limit List Please input the prefix of the phone numbers that vou forbid the phone to dial For example if vou want to forbid to dial the phones with prefix 001 you need to input 001 in the blank of limit list and then you cannot dial any of these phone numbers with prefix 001 X and are wildcard x means matching any single digit For example 4xxx that represents any number with prefix 4 and the length of which is 4 will be forbidden to dial out means matching any arbitrary number digit For example 6 that represents
88. re the zone according to your location and enable Simple Network Time Protocol SNTP to obtain the date and day light saving time automatically Alternatively you can set the time www newrocktech com NRP1004 Series IP Phone User Manual Figure 5 14 TIMES DATE setting interface Oo0S58VLAN SERVICE PORT DHCP SERVICE TIME amp DATE Simple Network Time Protocol SNTP Settings Enable SNTP Enable DHCP Time Primary Server Secondary Server Timezone Resync Period 12 Hour Clock Date Format Daylight Saving Time Settings Enable Offset Month Week Day Hour Manual Time Settings Year Month Day Hour Minute Ed E 209 81 9 7 GMT 08 00 Beijing Chongqing Hong kong Urumqi 60 second s E 1 Jan Mon Apply E bo minutes s March Is October 5 HE Sunday el sunday el 2 Apply Table 5 12 TIME amp DATE parameters setting Name Description Simple Network Time Protocol SNTP Settings Enable SNTP Enable DHCP Time Primary Server Secondary Server Time Zone Resync Period 12 Hour Clock Date format Enables SNTP Enables DHCP Time so that the phone will automatically synchronize the standard Sets an SNTP primary server IP address Sets an SNTP secondary server IP address Selects a time zone according to your location Sets the timeout period The default value is 60 in seconds Switches the time mode between 12 hours and 24 hours T
89. ritical Your system has a serious problem Level 3 Error indicates that the system will be affected Level 4 Warning indicates that the system running is not affected but there are some potential dangers Level 5 Notice indicates that the system can work properly in certain conditions but you need to check its working environment and parameter settings Level 6 Info indicates that the system will output daily debugging messages Level 7 Debug the lowest debug info Professional debugging info from R amp D person At present the Info messages is of the lowest level is The Debug messages can be displayed through Telnet New Rock Technologies Inc 9 49 User Manual NRP1004 Series IP Phone Figure 5 30 Svslog setting interface SYSLOG AUTO PROVISION Syslog Settings Server Address Server Port MGR Log Level SIP Log Level IAX2 Log Level Enable Syslog Web Capture 0 0 0 0 pia None el None None el E Stop Table 5 25 Syslog parameters setting Name Description Syslog Settings Server Address Server Port MGR Log Level SIP Log Level IAX2 Log Level Enable Syslog Web Capture Start Stop 9 90 Specifies the IP address or domain name of the Syslog server Specifies the port of the Syslog server Specifies the level of the MGR log Specifies the of the SIP log Specifies the level of the IAX2 log Enables or disables the Syslog server Enables the phone to capture pack
90. rm Line Walt Time 0 9 second s Transfer Timeout secondis BLF Server O SIP Encryption Enable Auto Answer SIP Encryption Key PI Auto Answer Timeout second s RTP Encryption Enable Session Timer RTP Encryption Key Ir O O Session Timeout second s Subscribe For MWI Conference Type Local ej pI 3600 second s 9 17 User Manual Enable Service Code DND On Code Always CFwd On Code Busv CFwd On Code No Ans CFwd On Code Anonymous On Code lil DND Off Code Always CFwd Off Code Busv CFwd Off Code No Ans CFwd Off Code Anonymous Off Code NRP1004 Series IP Phone HR pI E E 1 Keep Alive Type SIP Option Le Keep Alive Interval 60 second s User Agent fe OS server Type DTMF Type RFC Protocol Edition FC3261 le DTMF SIP INFO Mode Local Port Ring Type Anonymous Call Edition None Le Enable Rport E Keep Authentication F Enable PRACK E Ans With a Single Codec E Enable Long Contact E Auto TCP E Convert URI Enable Strict Proxy CH Dial Without Registered E Enable GRUU CH Ban Anonymous Call E Enable Displayname Quote E Enable DNS SRW E Enable user phone Enable Missed Call Log Click To Talk m SIP Global Settings gt gt Strict Branch El Enable Group E Registration Failure Retry Time secondis Table 5 13 SIP parameters setting Name Description SIP Line In this part vou can choose one of the four SIP lines and configure a SIP account for it Basic Settings Status Indicates whether the phone i
91. s registered to the SIP server Available values include Applied and Unapplied Server Address Server Port Specifies the IP address of the SIP server Specifies the signaling port of the SIP server Authentication Specifies the account name for logging in to the SIP server User Authentication Specifies the password for logging in to the SIP server Password SIP User Specifies the phone number registered to the SIP server If the value is None the registration cannot be initiated Display Name Specifies the name to be displayed Enable Enables or disables registration Registration Specifies a domain name of the SIP server If the domain name of the SIP terminal is not specified as the domain realm you can use the IP address or domain name of the SIP server Domain Realm 5 18 www newrocktech com NRP1004 Series IP Phone Name Proxv Server Address Proxv Server Port Proxv User Proxv Password Backup Server Address Backup Server Port Server Name User Manual Description Specifies the IP address of a proxv server Usuallv the SIP service provider provides a server with configurations of the proxv server and registration server being identical If configurations such as the IP address of the proxv server and registration server are different you need to make modifications as needed Specifies the signaling port of the SIP proxv server Specifies the account of the SIP proxv server Specifi
92. setting interface DIAL PEER TAX Status Unapplied Server Address BE Server Port 4569 Account a Password e Phone Number Local Port Voice Mail Number Voice Mail Text Echo Test Number Echo Test Text Refresh Time second s Enable Registration Enable G 729AB Apply Table 5 14 IAX2 parameters setting Name Description Status Indicates whether the phone has been registered to the AX2 server The value can be Applied or Unapplied Server Address Specifies the IP address of the IAX2 server The value can be in the form of domain name Server Port Specifies the port number of the IAX2 server Account Specifies the account name for logging in to the IAX2 server Password Specifies the password for logging in to the IAX2 server Phone Number Specifies the phone number assigned Local Port Set your local sport the default is 4569 Voice Mail Specify the voice mail s number Number Voice Mail Text Specifies the name of a voice mail New Rock Technologies Inc 9 23 User Manual NRP1004 Series IP Phone Name Description Enables the IAX2 server to support echo test a function to check whether the Echo Test communication initiated bv a terminal to a selected platform is normal If the value is Number set to Enabled the echo test number is in text format the phone uses the echo test number to replace the echo test text Echo Test Text Specifies the name of the echo test text Refresh Time Sets the
93. sword admin The default password of phone screen menu is 123 5 2 Setting the NRP1004 P through a Web Browser When this phone and PC are connected to network enter the IP address of the wan port in this phone as the URL e g http xxx xxx xxx xxx or http xxx xxx xxx xxx xxxxl If you do not know the IP address you can look it up on the phone s display by pressing Status button www newrocktech com 5 1 User Manual NRP1004 Series IP Phone Figure 5 1 Login interface English After configuring the IP phone vou need click Save in the config tag of Maintenance to save vour modification Otherwise the phone restores the configuration before modification after reboot 5 3 Basic Configuration 5 3 1 Status Figure 5 2 Status interface STATUS WIZARD CALL LOG LANGUAGE Network WAN LAN Connection Mode DHCP IF Address 192 168 10 23 MAC Address 00 38 59 0c b2 fc DHCP Service Enabled IP Address 192 168 2 5 Bridge Mode Disabled IP Gateway 192 168 2 1 Accounts SIP Line 1 5060 Unapplied SIP Line 2 5060 Unapplied SIP Line 3 5060 Unapplied SIP Line 4 5060 Unapplied SIP Line 5 5060 Unapplied SIP Line 6 5060 Unapplied LAX 4569 Unapplied 5 2 www newrocktech com NRP1004 Series IP Phone User Manual Table 5 1 Status parameters Name Description Contains configuration information about the WAN and LAN ports including the port Network connection mode static DHCP or PPPoE MAC address IP address IP
94. t period Enables the phone to subscribe the peer status or voice messages Sets an MWI number to receive voice message and notifications from the SIP server Sets the interval for sending subscription packets Specifies the type of a conference If the value is set to Local the conference ID is not required Specifies the number of a conference which can be obtained from the system administrator Sets the registration expiration time of the SIP server The default value is 60 in seconds If the registration expiration time required by the SIP server is different longer or shorter than the value configure on the phone change the value on the phone to the time recommended by the server and register again Enables the service code function Enables the DND On Code function When you press the DND key the phone will send a message to the server and the server will turn on the DND function After that the server will reject any incoming call and information about the incoming call will not be displayed in the Call History or on the LCD screen of the phone Disables the DND Off Code function When you press the DND the phone will send a message to the server and the server will turn off the DND function accordingly Enables the phone to send a message for the server to turn on the function immediately After that the server will always forward the incoming call to a preset number automatically and information about the incoming c
95. tion Password SIP User Inputs the phone number registered to the SIP server Enable Enable disable registration Registration Click Next to displav detailed configuration information just set WAN Connection Mode Static IP Static IP Address 192 168 1 1 9 IP Gateway 192 168 1 1 SIP Server Address Account Phone Number Registration Disabled Back Finish DHCP Choose DHCP and click Next to configure and browse the account password SIP parameter by default SIP line 1 is used Click Back to return to the previous page The configuration details are identical with that of the Static IP mode PPPoE Choose PPPoE and click Next to configure and browse the account password SIP parameter by default SIP line 1 is used Click Back to return to the previous page The configuration details are identical with that of the Static IP mode Figure 5 6 PPPoE settings interface PPPoE Settings Service Name User Password aa New Rock Technologies Inc 5 5 User Manual NRP1004 Series IP Phone Table 5 4 PPPoE settings parameters Name Description Inputs the name of a PPPoE server If the PPPOE service provider has no special Server Name requirements Vou can use the default value User Inputs vour ADSL account Password Inputs vour ADSL password Note After the configuration click Finish and the IP phone will save the current setting and reboot automatically After reboot you can dial by
96. ut Output Input x Src Address 8 Deny x Dest Address id it ES 5 Add _ UDP e Src Mask more than sl Dest Mask L Input Index To Be Deleted Table 5 30 Firewall parameters setting Name Description Firewall Type Enable Input Rules Enable Output Rules Firewall Settings Input Output Deny Permit Protocol Port Range Src Address Des Address Src Mask Dest Mask Add Enables the application of input rules on the firewall Enables the application of output rules on the firewall Adds an input or output rule as needed Permits or rejects the current rule configuration Specifies the tvpe of a filtering protocol which can be TCP UDP ICMP or IP Specifies the range of port number to be filtered Specifies a source address The value can be a host address network address 0 0 0 0 or an address in the form similar to 0 such as 192 168 1 0 Specifies a destination address The value can be an IP address a network address 0 0 0 0 or an address in the form similar to 0 such as 192 168 1 0 Specifies the subnet mask of the source address If the value is set to 255 255 255 255 the access requirement from a specific host will be filtered 1f the value 1s set to 255 255 255 0 the access requirement from devices within a certain network segment will be filtered Specifies the subnet mask of the destination address If the value is set t
97. ut the password to enter the interface Then choose Security and press Enter to configure Menu Password Key lock Password Key lock Status and ban Outgoing 4 2 4 Maintenance Press Menu gt Enter gt Advanced settings and input the password to enter the interface Then choose Maintenance and press Enter to configure Auto Provision Backup and Upgrade 4 2 5 Factory Reset Press Menu gt Enter gt Advanced settings and input the password to enter the interface Then choose Factory Reset and press Enter System prompts a dialog box for you to determine whether to restore the factory settings and you can choose Yes or No as needed 4 2 www newrocktech com NRP1004 Series IP Phone User Manual 5 Web Page Seiting 5 1 Configuration Introduction 5 1 1 Configuration Methods Users with different using habits can configure the NRP1004 P by means of Phone keypad e Web browser recommended e Telnet with CLI command 5 1 2 Password Configuration The browser and command lines of the phone can be set in either of the two modes guest mode and administrator mode In the administrator mode users can both view and modify all options as needed whereas in the guest mode users can only view the SIP 1 2 and IAX 2 options and the IP address and port of the server The username and password for entering different modes are different Guest mode Username guest Password guest Administrator mode e Username admin e Pas
98. y function allows you to dial a preset number or enter the number during the conversation Setting the key as a URL key This function requires you to configure a XML Phonebook address After that you can press the key to access the corresponding remote phonebook Setting the key as a BLF List Key BLF List Key cooperates with the Broadsoft server The traditional BLF is that every number will need to be subscribed so if the numbers that subscribed is so many that it will cause to obstruction However BLF List Key will put the numbers that needed to be subscribed in a group and the phone use the URL of the group to subscribe and analyze the specific information of each number such as number name state and so on according to the notifications from the server Then set the idle Memory key as BLF List Key later if the state of an object changes the corresponding LED will change 3 3 Other Functions 3 3 1 Auto Handdown Press Menu gt Features gt Enter gt Auto Handdown gt Enter Enable the auto handdown function using the navigation keys and CH Set the time to plav the alert tone in seconds and press Save e When the call ends the phone will back to the standby interface after the hand down time expires 3 3 2 Ban Anonymous Call e Press Menu gt Features gt Enter gt Ban Anonymous Call gt Enter e Select the SIP line to be enabled to the Ban Anonymous Call function and press Enter Choose Enabled o

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