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Biokey user manual

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1. Latch CC Key Unlocked Position Plate Latch lt Locked Position Figure 4 3 Closing the HandReader Page 24 Wiring Connections Wiring Examples Once the HandReader is attached to the wall plate the wiring connections to the HandReader can be made see Figure 5 1 Not Used Reset J7 Battery WALL Switch Jumper Wall Plate 9 Sood yf Power T f Terminal Connectors Strips Optional Modem seria RS 232 Terminal or Ethernet Top of HandKey Figure 5 1 Wiring Connections The following Tables provide the pin outs for the terminal strips on the HandReader Table 2 on page 26 provides the pin outs for TS 1 Communication Connections Table 3 on page 26 provides the pin outs for TS 3 Output Connections Table 4 on page 26 provides the pin outs for the Serial RS 232 Connection The following Figures provide typical HandReader wiring diagrams Figure 5 2 on page 27 provides a typical Output wiring diagram Figure 5 3 on page 28 provides a typical Card Reader Emulation Mode wiring diagram Figure 5 4 on page 29 provides a typical RS 422 Master Remote Network System wiring diagram Figure 5 5 on page 30 provides a typical 5 485 2 Wire Master Remote Network System wiring diagram Figure 5 6
2. HandKey CR Manual AF Recognition Systems 1520 Dell Ave Campbell CA 95008 Technical Operations 408 341 4110 RSI Main 408 341 4100 RSI Main Fax 408 341 4101 Web www handreader com P N 70100 6008 Version 3 0 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the Installation Manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglemente sure le materiel brouilleur du Canada 1998 through 2003 Recognition Systems Inc ALL RIGHTS RESERVED Document Part Number 70100 6008 Revision 3 July 2003 and HandNet are trademarks of Recognition Systems Inc Windows is a trademark of Microsoft Corporation trademarks used in this Manual are the property of the tr
3. Once a HandReader network is in operation the following commands are used to manage and maintain the HandReader network Set Reader Operating Thresholds Set the Reject and Number of Tries HandReader operating thresholds to meet the site s security requirements This is done through the Security Menu System Management Backup or Restore HandReader data and List the Users authorized to use a HandReader This is done through the Management Menu System Maintenance Calibrate the HandReader display HandReader Status and display Network Status This is done through the Service Menu For documentation clarity instructions for operating each of the menu commands are presented in menu order which is not necessarily programming order Please keep this in mind as you review the commands for all of the menu options The ID numbering system helps identify the user about to use the HandReader ID numbers are used when enrolling users A properly designed ID numbering system allows for quicker user recognition through the use of the Set ID Length command and allows the assigning of a Duress code A Duress code sends a silent alarm to a pre defined location when entered by a user Use the following guidelines when designing an ID numbering system Designing an ID numbering system is not necessary when using an external card reader to enter the ID number All ID information is provided by the Each user must have a unique
4. The Security menu has six primary commands Set User Data Set TZ Table Reject Threshold Set Passwords Clear Memory Special Enroll Refer to table 12 and identify the command you need to perform Step through all previous commands until you reach the desired command Page 61 Security Menu Page 62 Table 12 Security Command Menu Security Menu Password 5 Set User Data Set User Authority Level Y N Authority Level Set User Reject Level Reject at Set User Time Zone New Time Zone Edit Time Zone Time Zone Time Zone Data Print Time Zone Clear Time Zone Time Zone Edit Holidays Enter Month and Day Print Holidays Clear Holidays Holiday Month Set Unlock Time Zone Time Zone CR Manual Table 12 Security Command Menu Security Menu Password 5 Set Reject Threshold Reject Threshold of Tries Set Passwords Security Password Enroll Password Management Password Setup Password Service Password Clear Memory Special Enroll ID Time Zone Set User Data The Set User Data command allows you to set the User Authority level the User Reject Level and the User Time Zone e Authority Level controls which command menus a user is allowed to access the higher the
5. Card Reader GROUND DATA 1 DATA 0 Access Panel 5 VDC POWER SEE NOTE BELOW GROUND DATA 1 DATA 0 WALL TO WHICH THE HAND READER IS ATTACHED 12to24 V AC DC Input FE Udo RS 422 Connection TOP OF THE HAND READER NOTE For 12 VDC readers connect power supply 12 to card reader Figure 5 3 Card Reader Emulation Mode Wiring Diagram Page 28 x E x a 64 56 Master M CAE Remote 1 COM m 4 AM a Remote X 4 Connection HandKey CR Manual TS 1 4 Wire RS 422 Connection 4 Wire RS 422 4 Wire RS 422 Connection Figure 5 4 RS 422 4 Wire Master Remote Network System Wiring Diagram Page 29 Wiring Connections Rx Tx 2 Wire Rx Tx RS 485 Connection 2 Wire RS 485 Connection Remote 1 2 Wire RS 485 Connection Remote X Figure 5 5 RS 485 2 Wire Master Remote Network System Wiring Diagram Page 30 DC 102 Power Supply RS 232 to 4 wire RS 422 Data Converter P N DC 102 DB 25 Serial Port x Rx 1 4 1 RS 422 A Connection TXF Remote foe Rx RS42 Rx 1 N Connection Tx Remote 22 579 1 4 1 RS 422 Rx 1 A Connection Tx TxE Remote Figure 5 6 Host PC Network System Wiring Diagram Page 31 Wirin
6. Set ID Length NoTE Set Facility Aux Out Control NoTE HandKey CR Manual The Set ID Length command allows you to reduce the number of keystrokes required to enter the ID number by eliminating the use of the key to complete an ID number entry Once the ID Length is set when a user enters an ID number the HandReader will automatically accept that number once the correct number of characters have been entered Set ID Length does not apply when ID entry is made from a card reader Set ID Length cannot be used if a Duress Code has been assigned Set the ID Length to the number of digits in the longest ID number This command is unnecessary and should be left at its default value if ID entry is made from a card reader The ID Length should not be set if a Duress Code is being assigned see page 56 The default value for ID Length is 10 Users assigned ID numbers shorter than the number of digits in the longest ID number must press following their ID entry to indicate the complete entry has been made The Set Facility command allows the facility code to be entered in HandReaders configured for card reader emulation output mode A facility code is not valid or required for HandReaders configured in Lock Aux output mode Set the Facility Code to match the code expected by the access control panel This command is unnecessary and should be left at its default value if the output mode is set to Lock and Auxiliary Output Mode
7. Before putting the hand reader into service ensure DIP switches 4 and 5 are both OFF If switches 4 and 5 are not off the next time the Hand Reader s power is cycled the Hand Reader s memory will be erased Page 87 Appendix C Old Board Configuration Closing the HandReader Before closing the Hand Reader ensure dip switches 4 and 5 are OFF refer to Figure 17 10 With the wall mount latch in the unlocked position swing the body of the Hand Reader up and lock the latch into place with the key provided with the Hand Reader see Figure 17 11 Do not force the Hand Reader onto the wall mount latch when the latch is in the locked position PET LL gt Key Unlocked Position Latch Locked Position Figure 17 11 Closing the Hand Reader Page 88 HandKey Manual Appendix D Troubleshooting Guide Display Various messages can appear on the HandPunch s display during hand Messages verification These messages are defined in During Verification Table 16 Display Messages During Verification Message Definition PLACE HAND The platen is ready to receive your hand for verification ID VERIFIED You are verified proceed REMOVE HAND Remove your hand and place it on the platen again Follow proper hand placement rules TRY AGAIN Your attempt was rejected Repeat verification following proper hand placement rules ID REFUSED Your
8. A time zone value can also be applied to the Special Enrollment ID number to increase access limits The default is for no time zone to be applied Special Enrollment affects the integrity of the HandReader network and should only be used as a last resort Anyone who knows a Special Enroll ID number is granted access when the ID number is used Before specially enrolling a user try to alleviate verification problems by adjusting the individual user s reject threshold see page 63 Page 65 Security Menu This page is intentionally blank Page 66 HandReader Maintenance Cleaning the Hand Reader A minimum amount of system maintenance is required to keep HandReaders fully functional HandReaders should be cleaned periodically to prevent an accumulation of dust from affecting the HandReader s readability User Scores should be reviewed periodically to ensure the HandReader is performing properly There are NO user serviceable parts inside the HandReader Once a HandKey system is in operation there are three HandReader commands that can assist with system maintenance These commands are performed through the Service Menu The instructions for these commands begin on page 45 e Calibrate View Hand Reader exposure values Status Display Display Hand Reader input output status the hand read score of the last user to verify on the system e Network Status Disp
9. This page is intentionally blank Page 38 Programming the HandReader The HandReader is programmed via a series of command menus A summary of the menus and commands is given in Table 6 Table 5 Basic Command Mode Structure HandKey CR Manual Service Menu Setup Menu Management Enrollment Security Menu Menu Menu Password 1 Password 2 Password 3 Password 4 Password 5 Calibrate Set Language List Users Add User Set User Data Status Display Set Date Format Data From Add Remove Set TZ Table Network User Network Status Set Time Data to Reject and Date Network Threshold Set Address Set Passwords Set ID Length Clear Memory Set Facility Special Enroll Aux Out Control Set Reader Mode Set Serial Set Duress Code Set Beeper Upgrade These menu options only appear in HandReaders configured as a Master unit To control access to the command menus each menu has a unique password This password is requested as a part of the process for accessing each menu A supervisor must enter the correct password for that menu to access that menu The default menu passwords are given in Table 6 To increase the security of the HandReader Recognition Systems recommends changing the passwords for the command menus to new numbers These password numbers can be up to 10 digits long This is done with the Set Passwords command described on Page 39 Programming the HandReader A
10. 102 Power Supply RS 232 to 4 wire RS 422 Data Converter P N DC 102 DB 25 Serial Port 12 to 24 V AC DC Input 7 1 4 1 RS 422 1 A Connection Tx Remote 12 to 24 V 4 AC DC Input 7 Rx RS 422 Rx 1 A Connection Tx Tx n Remote x 20247 4 AC DC Input 7 Rx 1 4 1 RS 422 A Connection Tx Tx Remote Figure 17 8 Host PC Network System Wiring Diagram Page 84 HandKey CR Manual RJ 45 to Printer Adapter if required Serial Printer RJ 45 WALL TO WHICH Connector THE HAND READER IS ATTACHED RJ 45 12to24 V Connector AC DC Pd Input TS 3 TS 2 TS 1 sepes oP 68151415 m J4 RS 422 RJ 45 Jack C onnection TOP OF THE HAND READER These components are not supplied by Recognition Systems Inc Figure 17 9 Printer to HandKey II Wiring Diagram Setting the DIP Switches DIP Switch settings perform three tasks for the Hand Reader see Figure 17 11 e Set End of Line EOL Termination to match the type of termination the network being used needs e Set the Communication Method to match the type of network used e Erase Memory to clear Hand Reader memory to all factory default values and also clear all user memory Refer to Figure 17 2 on page 76 for the location of all DIP switches described in this section Hand Rea
11. Figure 16 2 Page 73 Appendix B Board Configuration Differences Memory To reset the memory of the HandReader follow these steps Reset 1 Remove power and battery jumper if a back up battery is installed 2 Press down on reset button and apply power 3 Release button 4 Reader will boot to 1 SETUP 9 ALL e Press 1 to erase setup i e address outputs passwords but retain user database and datalogs Press 9 to erase everything i e HandReader goes back to factory defaults Page 74 HandKey CR Manual Appendix C Old Board Configuration Information Wall Plate Installation Attaching the HandReader 1 Loosen the three bottom mounting screws until there is approximately 1 8 inch 3 mm clearance between the screw head and the wall plate 2 Remove the HandReader from its carton 3 Atthe base of the HandReader is a piano hinge with three keyhole shaped slots that correspond with the three lower mounting screws Align and hang the HandReader from the three lower mounting screws see Figure 17 1 HOLE 2 UPPER SCREWS SURFACE CONDUIT KEYHOLE 3LOWER MOUNTING SCREWS REAR OF TERMINAL Figure 17 1 Attaching the Hand Reader to the Wall Plate 4 Tighten all three lower mounting screws 5 The Hand Reader is now ready for its wiring connections Page 75 Appendix C Old Board Configuration Wiring Connections Once the Hand Reader is attached to the wall plate the wir
12. The default facility code value is 50 When using a CR on a Wiegand format access control panel and a keypad is used for ID entry you must set the site code to the access control panel s facility code Without a matching code the access control panel will deny access to HandKey users The Aux Out Control command allows the Auxiliary Outputs in the HandReader to be set to trigger based on selected events Alarms can be mapped to appropriate Auxiliary Outputs Outputs are also cleared in this menu option Outputs 1 and 2 can be connected to a variety of peripheral devices such as audible or silent alarms door locks or lighting systems Verify HandReader peripheral wiring is correct and that the peripheral meets HandReader system specifications before changing the output settings Table 9 describes the Auxiliary Output choices Page 51 Setup Menu Table 9 Auxiliary Output Choices Auxiliary Output Function Auxiliary Output 1 Auxiliary 1 switched to ground Auxiliary Output 2 Auxiliary 2 switched to ground Tamper HandReader opened shaken or removed ID Refused User not verified after allowed number of tries Duress User entered the duress code digit Try Again User rejected F1 Key F1 key pressed F2 Key F2 key pressed On Battery Backup AC power failure HandReader switched to battery power Aux Clear by Timer Timer expires released from ground Valid Access
13. capture a Operation three dimensional image of the hand The HandReader then converts the image to a 9 byte electronic template and stores the template in a database with the user s information To gain access the user enters his or her ID number at the HandReader s keypad or uses an external card reader The HandReader prompts the user to place his or her hand on the reader s platen The HandReader compares the hand on the platen with the user s unique template If the images match the HandReader unlocks the door or sends the user s ID number to a third party access control panel for verification 1 For the sake of using a consistent name throughout the manual the HandKey CR is referred to as the HandReader for the remainder of this manual 2 The platen is the flat surface at the base of the HandReader see Figure 1 1 This is where users place their hands for enrollment and verification It has guide pins to position the fingers during use Page 3 Introduction The HandKey CR Reader Page 4 The HandReader is an intelligent access control system that can operate as a stand alone unit in a network with other HandReaders or in a network with a host computer Refer to Figure 1 1 when reviewing the information in this section HAND PLACEMENT DISPLAY VERIFICATION LIGHTS LCD DISPLAY NUMERICAL 4 lt 4 2 ex Le FUNCTION 22 KEYS PLATEN AND GUIDE PINS Figure 1 1 The HandK
14. control output wiring are all that are required An RS 232 serial printer output is available for event logging refer to the Printer section on page 19 Recognition Systems highly recommends using Backhand software to backup template information stored in the HandReader Multiple HandReaders can be linked together in a HandReader network e Up to 32 HandReaders can be linked together on 2 wire RS 485 4 wire RS 422 network Two twisted pair shielded AWG 22 or larger wire should be used Recognition Systems recommends Belden 82732 or its equivalent e The wiring must be a daisy chain network from HandReader to HandReader and must not exceed 4 000 feet 1220 meters in total length The master remote network requires user enrollment at the master HandReader The master HandReader distributes hand template data with ID numbers and time restrictions if any to the other HandReaders in the network Users removed at the master HandReader are automatically removed from the remote readers A printer connected to the master HandReader will report transactions from all HandReaders on the network Multiple HandReaders can be linked to a personal computer PC for an integrated access control network Real time monitoring of door status and a variety of alarm types can be done with Recognition Systems HandNet for Windows Recognition Systems model number HN 300 software To run HandNet for Windows the computer mus
15. for positive voltage and terminal 2 for common for consistency If J12 is used to attach power with the optional Recognition Systems wall mount power supply terminal 1 will reflect 13 8 VDC unregulated and terminal 2 will be power supply common Neither terminal 1 or terminal 2 is connected to the HandReader ground Do not connect a HandKey s power supply to a switched duplex outlet The must have a constant source of power for proper operation The HandReader uses an internal switching regulator to obtain internal operational power It accepts input voltages from 12 to 24 VDC or 12 to 24 VAC at 50 to 60 Hz An optional power fail protection circuit board can be attached to the main circuit board to provide and control battery backup The design of the internal power supply is such that any range of the above input voltages may be used and still provide proper battery charge voltage and battery backup operation Switch over to battery power is automatic and occurs when the input voltage falls to approximately 10 5 volts At that time the internal battery charger is disabled to save power and uninterrupted operation continues on battery power When input power is restored the HandReader switches off of battery operation and the battery charger is re enabled to recharge the battery Battery charge voltage is set at approximately 13 65 volts and battery charge current is limited to approximately 50 mA A fully discharged
16. long cable runs between units Carry an earth ground to each unit when there are no earth grounds convenient to the unit and the unit s power supply is floating Page 77 Appendix C Old Board Configuration Wiring The following Tables provide the pin outs for the terminal strips on the Hand Examples Reader e Table 13 provides the pin outs for TS 1 Power and Communication Connections e Table 14 provides the pin outs for TS 3 Card Reader and Output Connections e Table 15 provides the pin outs for the RJ 45 Serial RS 232 Connection The following Figures provide typical Hand Reader wiring diagrams Figure 17 3 on page 77 provides connection points for ground e Figure 17 4 on page 80 provides a typical Output wiring diagram Figure 17 5 on page 81 provides a typical Card Reader Emulation Mode wiring diagram Figure 17 6 on page 82 provides a typical 5 422 Master Remote Network System wiring diagram Figure 17 7 on page 83 provides a typical RS 485 2 Wire Master Remote Network System wiring diagram Figure 17 8 on page 84 provides a typical Host PC Network System wiring diagram Figure 17 9 on page 85 provides a typical Printer to Hand Reader wiring diagram Table 13 TS 1 Power and Communication Connections Terminal Connection 1 Power Input 12 to 24 VDC VAC 2 Power Return 3 5 422 Rx or 5 485 Rx Tx 4 5 422 Tx or 5 485 5 5 422 Rx 6 5 422 Page 78 T
17. rejected attempts but also results in a more secure system Set Passwords Clear Memory Special Enroll The default number of tries is 3 If a user exceeds the number of tries without a valid hand read the HandReader will refuse all subsequent attempts with that user ID number This means the user will be locked out until another user is verified successfully Use the Set Passwords command to change the passwords assigned to each of the five command menus To increase the security of the HandReader the password for any or all menus can be changed to a new number up to 10 digits long This means that to enter a command menu a user must have the correct Authority Level refer to page 63 and must enter the correct password Use the Clear Memory command to clear the user data from the HandReader but retain the setup data This allows you to clear the HandReader s user database of all templates and ID numbers but retain all HandReader setup information Typically this is done when moving the HandReader to a new location with different users but the same setup requirements Use this command with caution Once user data is cleared from the 5 memory the user data is not recoverable Allows a user to be enrolled such that the ID number is the primary criteria for determining access A hand read is required but is not verified against any stored identification data
18. rejections exceeded the maximum number of tries allowed Wait until another employee has verified and try again or call your supervisor ENTER ID You entered your ID number incorrectly or your access time is restricted e fthe display shows TRY AGAIN you are not verified You may have made error in entering your ID number or in placing your hand on the platen Re enter your ID number and try again taking care to follow proper hand placement rules see page 60 e fthe display shows TIME RESTRICTION you are not authorized to punch in at this time If this seems to be in error contact your supervisor about time restrictions e After a pre programmed number of denied attempts ID number will no longer be accepted and the display will appear as follows ID INVALID TEMPORARILY Page 89 Appendix D Troubleshooting Guide This is called a lockout Before the rejected ID number can be used again another employee or a supervisor must successfully verify at the Hand Punch If you enter your ID number but do not place your hand on the platen the HandPunch will time out in about 25 seconds You can immediately end this time out by pressing the key Beeper and The HandPunch s beeper and LED status display also display hand verification LED Status information This information is defined in During Verification Table 17 Beeper and LED Status During Verification Operation Beeps LED Mean
19. to 7 for the days of the week 8 for holidays Once entered the holiday schedule can be printed for review and cleared Certain holidays such as Easter and Thanksgiving change their days from year to year You must review and edit your holiday schedule each year to ensure the correct days are counted as holidays An Unlock Time Zone can also be set The unlock time zone is a special time zone that automatically unlocks the door associated with a HandReader when the time zone is active and then automatically locks that door when the time zone becomes inactive This can be used on doors where general access is allowed during specific times of the day such as business hours Use the Reject Threshold command to set the HandReader s reject sensitivity level applied when reading hand data and to set the number of tries a user is allowed before being rejected by a HandReader The reject sensitivity level and number of tries are global values This means that these values are applied to all users on all HandReaders on the network except for those users who have been assigned an individual user reject level refer to the Set User Reject Level command on page 63 The default reject threshold is 100 This is the best threshold value for most applications e Raising the threshold level makes the HandReader less sensitive to variations in user hand placement on the platen Lowering the threshold level might result in a greater number of
20. 1 4 of an inch deeper than the length of the expansion anchor Fora concealed wiring connection drill a 1 2 inch hole in a convenient loca tion within the open area of the wall plate Pull the wiring to enter the Han dReader through this hole in the open area Forasurface conduit wiring connection drill a 1 4 inch diameter hole 1 4 of an inch deeper than the length of the expansion anchor for each of the two conduit clamp holes Route 1 2 inch conduit to the HandReader ending the conduit between the two conduit clamp holes Pull the wiring to enter the HandReader through the conduit Remove the HandReader from its carton Align the sleeves of the back plate with the pins of the wall plate and slide the HandReader to the left as shown in figure 4 2 HOLE 2 UPPER SCREWS 2 SURFACE CONDUIT A ENTRY REAR OF TERMINAL Figure 4 2 Attaching the HandReader to the Wall Plate 3 The HandReader is now ready for its wiring connections Closing the With the wall mount latch in the unlocked position swing the body of the HandReader HandReader up and rotate the key away from the wall Hold the top of the HandReader firmly against the wall and rotate key towards wall locking the latch into place see Figure 4 3 Do not force the HandReader onto the wall mount latch when the latch is in the i eNOTE locked down position Page 23 Mechanical Installation
21. 5 volt external power supply should be used In no case should the external voltage be higher than 24 VDC Each HandReader has a protection mechanism built in to protect against voltage transients spikes coming back into the HandReader from an external relay coil Transients from an opening or de energizing relay coil can reach several hundred volts This protection is on all HandReader outputs and will limit reverse spikes to approximately 28 volts to protect the open collector transistor driver HandReader outputs are NOT designed to switch AC voltages DC voltages MUST be used and the correct polarities MUST be maintained Relays or devices connected to the lock and auxiliary outputs must not exceed 0 1 A current draw CR Manual Networking and Communications Stand alone HandReader Master or Remote HandReader HandReader Network Remote HandReader in a HandReader Network Connected to a Host PC HandReader networking and communications can be configured in one of five ways as a Stand alone HandReader as a master or remote HandReader in a HandReader network as a remote HandReader in a HandReader network connected to a host PC as a remote network connected via optional Modem to host PC as a remote network connected via optional Ethernet to host PC When installed as a stand alone access control system there is no communication wiring to other HandReaders or to a host computer Power input and
22. A Installation Tips 70 Appendix B Differences in Layout 72 Appendix C Old Board Configuration Information 76 Appendix D Troubleshooting 90 Glossary 92 Limited Warranty 94 CR Manual Introduction HandKey CR The HandKey CR is Recognition Systems fourth generation biometric access control HandReader The HandReader records and stores the three dimensional shape of the human hand for comparison and identity verification Upon verification the HandReader produces an output that can unlock a door send card format data to an access control panel or communicate with a host computer The HandReader also has auxiliary inputs and outputs that can be used to control other systems such as CCTV cameras and alarms Biometrics Biometric is a term describing the automatic measurement and comparison of human characteristics While its origins are ancient the evolution of advanced scanning and microprocessor technology brought biometrics into everyday life Electronic hand geometry technology first appeared in the 1970s Recognition Systems Inc founded in 1986 built the first mass produced hand geometry readers and made biometric technology affordable for the commercial market Today Recognition Systems products are in use in every imaginable application from protecting cash vaults to verifying parents in obstetric wards Principle of The HandReader uses low level infrared light and a CMOS camera to
23. H KX MOX THE HAND READER gt lt IS ATTACHED HINGE 12 to24 V AC DC Input SN 26 2524252321201 918 71615041 31211109187161515131211 zo 4 Wire RS 422 Connection 1 HAND READER These components are not supplied by Recognition Systems Inc The operation of the Auxiliary Inputs depends upon how the inputs have been configured NOTE For 12 VDC readers connect power supply 12 VDC to card reader Figure 17 5 Card Reader Emulation Mode Wiring Diagram Page 81 Appendix C Old Board Configuration 254 Master 7 amp 256 E x e Remote 1 Remote X 12 to 24 V AC DC Input 4 Wire RS 422 Connection 12 to 24 V AC DC Input 4 Wire RS 422 Connection 12 to 24 V AC DC Input 4 Wire RS 422 Connection Figure 17 6 RS 422 4 Wire Master Remote Network System Wiring Diagram Page 82 HandKey CR Manual x 25 12 to 24 V 15 41 2 AC DC Input Rx Tx 2 Wire Rx Tx RS 485 Connection Master TS 1 c Dou 12 to 24 V AC DC Input 2 Wire Rx Tx RS 485 Connection Remote 1 TS 1 12 to 24 V AC DC Input Rx Tx 2 Wire Rx Tx RS 485 Connection Remote X Figure 17 7 RS 485 2 Wire Master Remote Network System Wiring Diagram Page 83 Appendix C Old Board Configuration DC
24. ID number 10 numbers can be up to 10 digits long e For ease of memorization make each number as short as possible Generally speaking 4 digit or fewer ID numbers are easy to remember e Make all ID numbers the same length This allows the Set ID Length command to be used automatically reading an ID number when the proper number of digits have been entered If different ID number lengths are used a user must press the key to identify when the complete ID number has been entered Page 41 Programming the HandReader Page 42 To use the Duress feature ID numbers must begin with one specific digit that has been identified as the Duress code and this digit cannot be used as the first digit in any of the user ID numbers This means that in normal use a user enters his her ID number followed by the key To create a Duress alarm the user enter the Duress code the user s ID number and the key The Set ID Length command cannot be used if the Duress feature is used Service Menu Navigating the Service Menu Service Com mands HandKey CR Manual The Service Menu commands provide information that helps you determine if the HandReader is operating properly and within normal operating parameters Once you have entered the Service menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press CLEAR
25. Readers may be networked with up to 31 non Ethernet HandReaders using RS 422 twisted pair cable Refer to the Ethernet Application Note available from Recognition Systems for detailed information You can connect a serial printer to a HandReader A printer connected to the master HandReader in a master remote application will print every event as it occurs printer connected to a remote HandReader will print only the events that occur at that HandReader Recognition Systems Inc does not supply serial printers Refer to the Printer String Application Note available from Recognition Systems for detailed information Page 19 Networking and Communications This page is intentionally blank Page 20 Mechanical Installation Wall Plate Installation Select an installation location based on the guidelines provided in the Planning an Installation section beginning on page 9 For the following instructions protect the HandReader from the dust and debris generated during the wall plate installation process 1 Remove the wall plate from the packing carton Refer to Figure 4 1 for all wall plate references in the following section HOLE 2 UPPER SCREWS SURFACE CONDUIT ENTRY Figure 4 1 Wall Plate 2 Measure and mark a point 48 1 2 inches 123 cm from the surface of the finished floor This point will correspond to where the top center point of the HandReader sh
26. Select Auxiliary Output 1 2 Aux 1 Out Control Aux 2 Out Control Output Set by Tamper Output Set by ID Refused Output Set by Duress Output Set by Try Again Output Set by F1 Key Output Set by F2 Key Table 8 Setup Command Menu Setup Menu Password 2 Output Set on Battery Backup Auxiliary Output Cleared by Timer Aux Output Cleared by Valid Access Set Reader Mode To Master Remote Set Serial 5 422 Y N Select Baud Rate RS 232 Y N Select Baud Rate Use RS 232 for Printer or Host Set Serial Verify Enter IP Address Verify Enter Gateway Verify Enter Host Bit Set Duress Code Enter Duress Code Set Beeper Turn Beeper On Off Y N Upgrade Enter Code a The Set Serial command has different val ues based on whether the HandReader is configured for serial or modem communi cation versus Ethernet communication HandKey CR Manual Page 49 Setup Menu Set Language Set Date Format Set Time and Date Set Address Page 50 The Set Language command allows the language shown on the HandReader s display to be localized for a variety of countries The default language is English The following languages are available English Japanese French Polish German Portuguese Indonesian Russian Italian Spanish The Set Date Format command allows t
27. Valid hand read or card access Set Reader The Set Reader Mode command allows a HandReader to be set as the Master Mode HandReader in a HandReader network All user enrollment is done through the Master HandReader The Master HandReader automatically downloads user data to all remote HandReaders on the network The Reader Mode does not need to be set for stand alone HandReaders and PC networks In HandReader networks one HandReader must be set as a Master HandReader and all remaining HandReaders must be set as Remote HandReaders The default Reader Mode is Remote mode Reader Mode does not apply to stand alone HandReaders or HandReaders in a PC network the HandReader should be left in its default value NOTE All remote HandReaders on a HandReader network must have a unique address 52 Refer to the Set Reader Address section on page 50 The HandReader s display can tell you if a reader has been configured as a Master Reader or a Remote Reader A Master Reader has double dashes surrounding the READY text Set Serial Set Duress Code Upgrade HandKey CR Manual READY TIME DATE A Remote Reader has single dashes surrounding the READY text The Set Serial command allows you to select either the RS 485 RS 422 or RS 232 communication mode and to set the baud rate for the selected communication mode The default baud rate is 9600 bps which is suitable for most netw
28. able 14 TS 3 Card Reader and Output Connections HandKey CR Manual Terminal Connection 15 45 VDC 400 mA Max Output for External Card Reader 16 Card Reader Wiegand DO or Magstripe Data Input 17 Card Reader Wiegand D1 or Magstripe Clock Input 18 Card Reader Ground 19 Wiegand D1 or Magstripe Clock Output 20 Ground 21 Wiegand DO or Magstripe Data Output 22 Ground 23 Auxiliary Output 1 24 Ground 25 Auxiliary Output 2 26 Ground Table 15 RJ 45 Serial RS 232 Connection Pin Signal Connection 1 Not Used 2 CD Not Used 3 DTR Not Used 4 GND Ground 5 Rx Data Receive Data Input from external device 6 Tx Data Transmit Data Output to external device 7 CTS Not Used 8 RTS Not Used Page 79 Appendix C Old Board Configuration WALL TO WHICH THE HAND READER IS ATTACHED AUX OUTPUT 2 AUX OUTPUT 1 HINGE 12to24 V AC DC Input rA duong 912175 mp RS 422 Connection TOP OF THE HAND READER Figure 17 4 Lock Output Wiring Diagram Page 80 HandKey CR Manual Card Reader GROUND DATA 1 DATA 0 Access Panel 5 POWER SEE NOTE BELOW DATA 1 GROUND DATA 0 SWITCH LEGEND 876 MOMENTARY N C DOOR SWITCH h REQUEST TO EXIT N E EB gt Oy C EE Z N C DOOR SWITCH gt 5 A A 5 5 5 5 5 p WALL TO WHIC
29. ademark holders The use of these trademarks in this Manual should not be regarded as infringing upon or affecting the validity of any of these trademarks Recognition Systems Inc reserves the right to change without notice product offerings or Specifications No part of this publication may be reproduced in any form without the express written permission from Recognition Systems Inc Table of Contents Introduction 4 Biometrics 4 Principle of Operation 4 Specifications 7 Planning an Installation 10 Site Preparation 10 HandReader Placement 10 Wiring 11 Power Input 11 Battery Backup 11 Earth Ground and Shielding 12 Door Control Output 15 Lock Output Mode 16 Card Reader Emulation Mode 16 Outputs 16 Networking and Communications 18 Stand alone HandReader 18 Master or Remote HandReader in a HandReader Network 18 Remote HandReader in a HandReader Network Connected to a Host PC 18 Remote HandReader Connected to a Host PC via Optional Modem 19 Remote HandReader Connected to a Host PC via Optional Ethernet 20 Printer 20 Mechanical Installation 22 Wall Plate Installation 22 Mounting the Wall Plate 23 Wiring Connections 26 Erasing the Memory 34 Enter a Command Menu 36 If No One is Enrolled in the HandReader 36 If Users are Enrolled in the HandReader 36 Navigating Command Menus 37 Programming the HandReader 40 Service Menu 44 Setup Menu 48 Management Menu 56 Enrollment Menu 58 Security Menu 62 Appendix
30. ard enrollment Users enrolled with the left hand must always verify with the left hand Extra practice on placing the hand on the platen may be required to ensure correct consistent hand reads Navigating the Enrollment Menu Enrollment Commands HandKey CR Manual When a user uses the HandReader a number appears in the display ID VERIFIED Hit The number on the display reflects how accurately the user is placing his her hand on the platen Scores that vary greatly between low and high numbers are indicative of inconsistent hand placement Scores above 50 are indicative of improper hand placement or of a drastic change in the physical appearance of the hand When this occurs emphasize the importance of sliding the hand onto the platen and keeping the hand flat Re training and practice should lower a user s score It might be necessary to change a user s sensitivity if the user has a mild disability Re enrollment might be necessary to create a new user template Once you have entered the Enrollment menu there are three options available for navigating the command menu system e Press to enter the command shown on the display e Press to step to the next command in the menu e Press CLEAR to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu you may have to press CLEAR multiple times to completely exit the command menu There ar
31. authority level the greater the number of menus the user may access The User Reject level allows you to set the number of failed hand read attempts for a user before rejecting further attempts by that user The User Time Zone allows you to assign a time zone to a user restricting the time of day that a user may be granted access Set TZ Table The Set TZ Table command allows you to create or edit Time Zone and Holiday tables A time zone is an identified period of time and days of the week during which a user is allowed access to an area secured by a HandReader Once a user is assigned a Time Zone access attempts outside of that time date period are rejected by the HandReader Page 63 Security Menu Reject Threshold Page 64 A time zone may be split This means that a time zone may identify more than one set of period of time and days of the week up to four sets in one time zone This provides a great deal of flexibility in providing secured access through a HandReader Time Zone information can also be printed for review or cleared if a time zone becomes unnecessary All time entries made for time zones are entered in 24 hour format For example 8 A M is entered as 08 00 5 P M is entered as 17 00 and 11 PM is entered as 23 00 The Holiday schedule for a calendar year can be entered Once a holiday schedule is set holidays are applied to time zones just like another day of the week 1
32. battery requires approximately 12 hours of charge to fully recover Additional options installed and specific configurations within the HandReader make it difficult to predict precisely how long battery support will last but in Earth Ground and Shielding HandKey CR Manual general two hours of battery operation can be expected While operating on battery backup due to loss of main input power the battery output voltage is constantly monitored by internal circuitry If the battery voltage reaches approximately 9 5 volts the HandReader automatically shuts down This is done to prevent full exhaustion of the battery A yellow indicator on the top panel illuminates to indicate that the HandReader is running off of battery power This indicator extinguishes when main input power is restored Shunt J7 which is located immediately in front of the DIP switches on the main logic board see Figure 5 1 on page 25 enables or disables battery operation on those HandReaders equipped with optional battery backup If a HandReader does not have the optional battery backup package installed J7 is not used On HandReaders equipped with the battery backup option J7 allows service personnel a mechanism for disabling battery backup operation before removal of main input power To fully power down a HandReader equipped with battery backup remove or reposition shunt J7 so that the two pins protruding up from the main logic board are not connected to each other T
33. der is used as a stand alone Hand Reader the End of Line EOL e Termination and Communication Method dip switches are not used and should be left in their default positions Page 85 Appendix C Old Board Configuration WALL 543 21 ofE EOL Termination EOL Termination 1 Method Erase Hand Reader Setup Erase Hand Reader Setup and Database TOP OF HAND READER Figure 17 10 Hand Reader Dip Switches End of Line The factory default setting is for EOL termination to be disabled switches 1 and Termination 2 OFF Refer to Figure 17 10 for switch ON OFF positioning To enable EOL termination at a Hand Reader both switches 1 and 2 must be ON e To disable EOL termination at a Hand Reader both switches 1 and 2 must be OFF naMaster Remote Hand Reader network the Master reader and the last Remote reader in the daisy chain must have EOL termination turned ON All other readers in the network must have EOL termination turned OFF naHand Reader host PC network a modem host PC network the last Remote reader in the daisy chain must have EOL termination turned ON In an Ethernet host PC network the EOLs must be turned OFF Page 86 Communi cation Method HandKey CR Manual Communication can be done via RS 232 direct connection 4 w
34. e Ave North Minneapolis MN 55428 USA PH 612 493 1900 E mail info ault com Part number D48 121000 A040G 230 VAC Input 12 VDC 1Amp output unregulated Ault style 241 connector barrel plug approved recyclable 1 Not evaluated by UL for UL 294 installations Page 7 Introduction UL The HandKey CR meets UL compliance requirements for UL294 Access Control Compliance Systems under the following conditions 1 The HandKey CR is configured at the factory with a Wiegand output that enables the HandKey CR to communicate with an access control panel The access control panel controls the locking and unlocking of the door The panel must reside on the secure side of the facility 2 The HandKey CR has not been tested for UL 294 in an Outdoor configuration Page 8 Planning an Installation Site Preparation HandReader Placement Before you begin installation check the site blueprints riser diagrams and specifications for important information about the HandRreader s location and other systems that will connect to the HandReader Look for any existing wall preparations and wiring that other contractors may have installed for the HandReaders The recommended height for the HandReader platen is 40 inches 102 cm from the finished floor The HandReader should be out of the path of pedestrian and vehicular traffic and convenient too but not behi
35. e display appears as follows oe To access all five menus you must be the first person enrolled in a new system installation or you must have the highest authority level and the correct passwords for all five menus If you are blocked from a menu to which you should have access verify your access password rights with management personnel If authority levels or passwords have been incorrectly changed and you must have access to all menus it is possible to reset the HandReader s memory Resetting memory allows access to all five menus by the first person enrolled as if it is a new system installation but this means that any user information programmed into the HandReader must be re entered manually or by using HandNet software to restore the user information Be sure you need to reset memory before performing this function To reset memory refer to the Erasing HandReader Memory on page 33 Once an operator has entered a command menu there are three options available for navigating the command menu system e Press to enter the command shown on the display e Press to step to the next command in the menu e Press CLEAR to exit the command menu pressing any numeric key also exits the command menu If the operator is command s sub menu the operator may have to press CLEAR multiple times to completely exit the command menu Page 37
36. e of supplying current to drive up the output voltage and must rely on an external voltage source to accomplish this HandReader outputs when measured to ground generally show around 4 5 volts when they are inactive and no load is attached This voltage is developed by a combination diode and series resistor pull up to the internal 5 volt supply of the HandReader These outputs are pulled up internally to insure that they remain in a known condition if used to output Wiegand or magnetic stripe data to some external device Page 15 Planning an Installation Page 16 If one of the outputs is shorted to ground there will be approximately 5 mA of current flowing through the short but no damage will occur Because of the open collector structure of the outputs each output is free to float to whatever external voltage is applied when inactive For example if one side of a relay coil is connected to an external 12 volt power source and the other side of the relay coil is measured with respect to the ground of the external power source the measurement will be 12 volts HandReader outputs are rated at 24 volts DC maximum with a maximum current draw of 100 mA This means that it is acceptable to use up to a 24 volt DC external power supply to energize external devices Whatever external relay is used should be chosen to match the external power supply voltage For example if the external relay coil is rated at 15 volts a 1
37. e two commands available from the enrollment command menu Add User Remove User Refer to Table 12 and identify the command you need to perform Step through all previous commands until you reach the desired command Page 59 Enrollment Menu Table 11 Enrollment Command Menu Enrollment Menu Password 4 Add User ID Remove User ID Add User The Add User command allows you to enroll a new employee into the HandReader Remove User The Remove User command allows you to remove an employee from the HandReader Once a user has been removed from the HandReader that user no longer has access through the door controlled by that HandReader To be granted access again that user must be re enrolled 60 Security Menu Navigating the Security Menu Security Com mands HandKey CR Manual The commands in the Security menu control the security of the information within the HandReader and the sensitivity of the HandReader when reading hands Once you have entered the Security menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press CLEAR to exit the command menu pressing any numeric key also exits the command menu If you are command s sub menu you may have to press CLEAR multiple times to completely exit the command menu
38. ed 1 The Company has been notified within such period by return of any alleged defective product free and clear of all liens and encumbrances to the Com pany or its authorized dealer transportation prepaid and 2 The Product has not been abused misused or improperly maintained and or repaired during such period and 3 Such defect has not been caused by ordinary wear and tear and 4 Such defect is not the result of voltage surges brownouts lightning water damage flooding fire explosion earthquakes tornadoes acts of aggression war or similar phenomenon and 5 Accessories used as integral to the Product have been approved by the Company The Company shall at its option either repair or replace free of charge the Product found upon the Company s inspection to be so defective or if agreed upon refund the purchase price less a reasonable allowance for depreciation in exchange for the Product THE COMPANY MAKES NO OTHER WARRANTY AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY PERIOD AS SET FORTH ABOVE THE COMPANY S MAXIMUM LIABILITY THEREUNDER IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT INCIDENTAL OR SPECIAL DAMAGES OF ANY NATURE ARISING FROM THE SAME OR THE USE OF THE PRODUCT Recognition Systems Inc reserves the rig
39. erter or the ground Page 13 Planning an Installation Door Control Output Page 14 line in the RS 232 port from the host PC system It should then be carried to one of the ground terminals on the back of each unit in the network An example of this method of grounding is shown in Figure 2 4 Master Remote 1 Remote 2 T T GND R R GND R R To Next Remote Connect the Cable Shield to the Connect Both Shields Connect Both Shields Connect Shield Master s Ground to Remote 1 Ground to Remote 2 Ground to Next Remote Figure 2 4 Communication Shielding Carrying a Single Ground to Each Unit If no earth ground is available at the units this is the only possible method of connecting the grounds Even if an earth ground is available depending on the building s power wiring and other environmental issues this method may be superior to the previous one since it establishes the ground of each unit independently of the building power lines Local variations in grounds between buildings or from one point to another in a very large building perhaps due to elevator motors or other large current drawing machines will have no effect on the communication network if this configuration is used However the power supplies must be truly floating with no hidden paths back to the high voltage side of the transformers or to earth ground Since this is difficult to achieve there is always some parasitic capacitance between the pri
40. ey CR The HandReader has an integrated keypad for ID entry and reader programming It has two function keys F1 and F2 that can be set to activate external devices such as a doorbell or an automatic door The CLEAR ENTER keys assist in data entry and programming Four different features assist the user with hand placement and read verification 1 Alight emitting diode LED hand placement display on the HandReader s top panel assists users with hand placement on the platen 2 Aliquid crystal display LCD shows operational data and programming menus 3 Red light green light verification LEDs quickly inform users if their verification attempts were accepted or rejected 4 Aninternal beeper provides audible feedback during keypad data entry and user verification Page 5 Introduction Specifications Table 1 Specifications Size 8 85 inches wide by 11 65 inches high by 8 55 inches deep 22 3 cm 22 3 cm wide by 29 6 cm high by 21 7 cm deep Power 12 to 24 VDC or 12 to 24 VAC 50 60 Hz 7 watts Weight 6 Ibs 2 7 kg Wiring 2 twisted pair shielded AWG 22 or larger such as Belden 82732 Temperature 10C to 60C non operating storage 14F to 140F OC to 45C operating 32F to 113F Relative Humidity Non Condensing 5 to 8596 non operating storage 20 to 8096 operating Verification Time 1 second or less Memo
41. g Connections Page 32 Serial Printer WALL TO WHICH THE HAND READER IS ATTACHED us HINGE 12 to 24 V AC DC Input Iesse TT B Si sTz T T8 2 T2 E 4 J4 RS 232 Jack RS 422 Connection TOP OF THE HAND READER These components are not supplied by Recognition Systems Inc Figure 5 7 Printer to HandKey CR Wiring Diagram All HandReaders in a network must be set to the same communication method Four wire RS 422 cabling is required for HandNet for Windows network installations Recognition Systems does not recommend two wire RS 485 cabling for new network installations CR Manual Erasing the Memory Erasing HandReader Memory There are two options when erasing the memory of the HandReader 1 Setup 2 The erasing of the setup will set the HandReader s address passwords etc back to factory defaults Choosing the All option will take the HandReader s setup back to factory defaults plus erase all user databases and datalogs This action can not be undone If there is a software that is managing the system then the users can be downloaded back to the HandReader if needed The erase memory function allows a HandReader s setup and or user database to be erased Perform the following steps to erase the setup programs but retain the user database 1 With system power OFF depress reset switch 2 Turn syste
42. gnetic stripe or some other card reader signal typically to an access control panel when a user successfully verifies This mode makes integrating with existing access control systems fast and simple On retrofit applications the existing card reader wiring can be used to connect the HandReader to the panel if it has AWG 22 or larger conductors and is in good condition The standard HandReader emulation format is for a 26 bit Wiegand card using an 8 bit facility code Other formats and card reader technology emulations are available Consult the factory for formats other than 26 bit Wiegand The ID number may be entered via the integrated keypad or an external card reader e user enters the ID number from the keypad the HandReader sends the ID number to the access panel in the specified card format with a pre programmed facility code e fthe ID number is entered via the card reader the HandReader stores the card data and then sends the data unmodified to the access panel when the user successfully verifies In addition to the Card Reader Emulation Output the HandReader has two additional programmable auxilary outputs for use with alarms and other controllers An open collector transistor driver drives each one of these outputs Open collector refers to a transistor configuration capable of sinking current by pulling down one side of a load to ground but not able to source current e g the transistor output is incapabl
43. he date format shown on the HandReader s display to be localized for a variety of countries The default date format is the U S standard date format MM DD YY The following date formats are available mm dd yy mm dd yy dd MMM yy MMM dd yy dd mm yy ddMMMyyyy dd mm yy The Set Time and Date command allows the HandReader s time and date to be set If the HandReader is networked to a PC this step is not necessary as the HandReader s time and date will be set by the host computer Stand alone HandReaders and HandReaders on master remote HandReader network require adjustment for the daylight savings time changes HandReaders networked to a host PC do not require adjustment as the host PC automatically makes the adjustment Time is kept using a 24 hour clock The time is set in the following format Hour two digits 00 to 23 Minute two digits 00 to 59 The date is set in the following format Month two digits January 01 incrementing to December 12 Day two digits 01 through 31 Year two digits enter the last two digits of the current year i e 2001 01 The Set Address command allows a unique address to be set for each HandReader in a network For proper operation each HandReader in the network must have a unique address Addresses 0 to 254 are available address 255 is reserved for the master HandReader in a network The default address is 0 An address does not need to be set for stand alone HandReaders
44. his effectively opens the circuit removing the battery from any internal circuitry Main input power can then be removed and the HandReader will fully shut down Once the HandReader has fully shut down shunt J7 may be reinstalled The design of the power supply is such that main input power must be reapplied to re enable the battery protection mechanism If shunt J7 is not properly installed the internal backup battery will not be charged and in the event of a main input power loss the HandReader will shut down The HandReader with the battery backup option uses a 12 volt 800 ma hour sealed lead acid battery to provide backup battery power This battery is located immediately inside the rear panel of the HandReader and plugs into jack J4 on the keypad control circuit board located in the top of the chassis Recognition Systems recommends that all HandReaders be grounded with a solid reliable earth ground connection This connection establishes a common ground return point used to protect internal semiconductor devices from ElectroStatic Discharge ESD and from external signal line transients It also provides a common signal level reference point between externally networked HandPunchs Recognition Systems recommends that the earth ground source be identified by a qualified electrician familiar with electrical codes as well as wiring and grounding techniques This is an extremely important and often overlooked aspect of hard wired serial commu
45. ht to make changes in the design of any of its products without incurring any obligation to make the same change on units previously purchased Page 93 Warranty This page is intentionally left blank Page 94
46. ing During Keypad 1 per Keystroke Keystroke Entry Accepted After ID Entry OK Proceed After ID Entry 2 ID Number Not in Database After Hand Place 1 Green ID Verified ment After Hand Place 2 Red ID Not Verified ment Try Again After Hand Place 1 Long Red ID Refused ment Continuous Page 90 Glossary HandKey Manual Address IP An Internet Protocol address is a unique address assigned to a computer for communicating over the Internet It is made up of 4 sets of numbers separated by periods for example 123 245 78 901 Address Reader A Hand Reader Address is a unique identification number assigned to a Hand Reader Each Hand Reader on a network must be assigned a unique address AWG American Wire Gauge is a U S standard set of wire conductor sizes The gauge refers to the diameter of the wire The higher the gauge number the smaller the diameter the thinner the wire and the greater the electrical resistance Thicker smaller gauge wire carries more current because it has less electrical resistance over a given length Thicker wire is better for long wire distances Card Reader Emulation Mode In Card Reader Emulation Mode the Hand Reader outputs hand read data in a card reader format typically to an access control panel The data is outputted when user s hand is successfully read This mode is commonly used when a Hand Reader is being added to an existing access control netw
47. ing connections to the Hand Reader can be made see Figure 17 2 WALL Wall Plate 9999696996999 999690 Terminal en TS 1 Terminals 6 to 1 Backup Battery i Jumper 5432 1 TS 3 Terminals 26 to 15 Optional Modem TENEN or Ethernet Jack ON Top of Hand Reader Dip Switches Figure 17 2 Wiring Connections and Dip Switches Grounding NOTE Terminal 1 and the center pin of jack J12 are connected together Terminal 2 and the sleeve of jack J12 are connected together NOTE Use any one of the following ground terminals to make the earth ground connection 8 10 12 14 18 20 22 24 or 26 Do NOT use terminal 2 to establish the earth ground connection terminal 2 is not directly connected to ground Page 76 HandKey CR Manual s ppp peers OUTPUTS aNNOy9 LAdNI 49019 M901 Nd LNO 9 D S OIS D N anno Olx 212 zino 5 anoo 2 elelele 8 EARTH G ROUND CONNECTDN PIN Figure 17 3 Earth Ground Connection Terminals There are two standard methods for providing earth grounding to HandPunch units e earth grounding all units see page 13 e carrying an earth ground to each unit see page 14 Earth ground all units when there is a good earth ground source near each unit and or when there are very
48. ire RS 422 network configuration The factory default setting is for network communication via 4 wire RS 422 cabling switch 3 OFF Refer to Figure 17 11 for switch ON OFF positioning e For network communication via RS 422 cabling switch must be OFF e For network communication via 2 wire RS 485 cabling switch must be ON e For network communication via RS 232 the switch 3 position does not apply Leave switch 3 in the default OFF position All Hand Readers in a network must be set to the same communication method Four wire RS 422 cabling is required for HandNet for Windows network installations Recognition Systems does not recommend two wire RS 485 cabling for new network installations Erasing HandReader Memory Erasing the HandReader Setup Erasing the HandReader Setup and User Database The erase memory function allows a Hand Reader s setup and or user database to be erased The factory default setting and normal operation setting is for switches 4 and 5 to be OFF retaining memory Perform the following steps to erase the setup programs but retain the user database 1 With system power OFF set switch 4 ON 2 Turn system power ON and wait 5 seconds 3 Turn switch 4 OFF Perform the following steps to erase both the setup programs and the user database 1 With system power OFF set both switches 4 and 5 ON 2 Turn system power ON and wait 5 seconds 3 Turn both switches 4 and 5 OFF
49. lay the network communication status of Hand Readers in the HandKey system master Hand Reader only Inspect and clean the HandReader regularly to maintain optimum performance Clean the platen side mirror reflector and the window above the platen using a clean cloth dampened with ordinary non abrasive window cleaner see Figure 14 1 Start at the rear corners of the platen and work your way forward DO NOT SPRAY CLEANING FLUID DIRECTLY INTO OR ON THE HAND READER 24 07 Figure 14 1 HandReader Cleaning Page 67 HandReader Maintenance User Score Page 68 Periodically check users scores refer to the Read Score section on page 59 Scores should average under 30 Occasionally a user will score above 30 This is not necessarily an indication of poor performance If a number of scores average over 30 clean the HandReader and check scores again If scores remain high or if users are experiencing frequent rejections run the Calibration command see page 43 CR Manual Appendix A Tips for a successful Installation Location and Installation HandReader Unless the following tips are followed the installation ruins the risk of having some level of difficulties These tips come from years of experience with thousands of sites installed around the world By far the biggest problem tends to be that the HandReader is allowed to get dirty Think of the HandReader as a camera because that is exactly what i
50. m power ON and wait 5 seconds 3 LCD screen will display 1 SETUP 9 ALL Page 33 Erasing Memory This page is intentionally blank Page 34 HandKey CR Manual Enter a Command Menu If No One is Enrolled in the HandReader If Users are Enrolled in the HandReader Press the CLEAR ang ENTER keys simultaneously to enter a command menu 1 The display appears as follows ENTER PASSWORD 2 Press the default password for the menu you wish to enter Press for the Service Menu Press for the Setup Menu Press for the Management Menu Press 4 for the Enrollment Menu Press for the Security Menu 3 Press ENTER and the first command option in the selected menu appears 1 The display appears as follows 2 Enter your ID number on the keypad and place your hand on the platen for verification 3 If verification is successful the display appears as follows ENTER PASSWORD Page 35 NoTE Navigating Command Menus Page 36 4 Enter the password for the menu you wish to enter The default passwords are as follows Press for the Service Menu Press for the Setup Menu Press for the Management Menu Press 4 for the Enrollment Menu Press for the Security Menu Press ENTER If you are authorized to use this command the first command option in the selected menu appears 7 f you are not authorized to enter this command th
51. mand in the menu Press CLEAR to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu you may have to press CLEAR multiple times to completely exit the command menu There are three commands available from the Management command menu List Users display or print a list of all the users enrolled in a HandReader Data From Network upload data from the network to the master HandReader Data To Network download data from a master HandReader to the network Refer to Table 10 and identify the command you need to perform Step through all previous commands until you reach the desired command Page 55 Management Menu List Users Data From Network Data To Network Page 56 Table 10 Management Command Menu Management Menu Password 3 List Users Display or Print Data from Network Select Reader Data to Network All Readers Y N Select Reader a Master controller only The List Users command displays or prints a list of all the users enrolled ina HandReader The list is shown one user at a time on the HandReader s display or it is printed by a serial printer attached to the HandReader being polled or to a printer attached to the Master HandReader in a HandReader network Before displaying the user list the amount of memory available for enrolling more users is displayed The Data fr
52. mary and secondary in any transformer this method may be more susceptible to high frequency transients in the high voltage side of the power lines than the earth grounded method The master unit s ground establishes the ground for the entire system The main board ground points are connected to the shield ground at each unit but are not connected to earth ground The ground point on the master can be the data converter power supply negative terminal or the GND pin on the RS 232 cable If the master is an HGU its main board ground can be used This configuration should only be used if the power supplies to the units are truly floating otherwise ground loops will be created and differences in local grounds may cause large currents to flow through the cable shield The HandReader can operate a door in two different modes lock output and card reader emulation The wiring for each mode is significantly different Lock Output Mode Card Reader Emulation Mode Outputs In the lock output mode the HandReader acts as an intelligent access reader signaling a lock relay or controller to unlock the door It also monitors the status of the door The decision to unlock the door is made by the HandReader after a valid verification Users may be assigned time restrictions to limit access during specified hours or days In card reader emulation mode the HandReader outputs Wiegand by default ma
53. nd the door it is controlling Avoid placing the HandReader where users must cross the swing path of the door The HandReader should be in an area where it is not exposed to excessive airborne dust direct sunlight water or chemicals 40 in 102 M C r 1 N Rm N a NS Figure 2 1 HandKey Placement Rules For the following sections Recognition Systems does not supply hardware items such as door control relays door locks switches relays communications or power wiring or power supplies a PS 110 or PS 220 power supply can be purchased from Recognition Systems to power the HandReader Page 9 Planning an Installation Wiring Power Input Battery Backup Page 10 NoTE Four basic circuits typically connect to the HandReader e Power Input e Door Control Inputs and Outputs e Networking and Communications Card Reader Input and Emulation Output The HandReader requires 12 to 24 volts DC 600 mA or 12 to 24 volts AC 7 watts Power can be connected either to the power terminal pins 1 and 2 or through barrel jack J12 Terminal 1 and the center pin of power jack J12 are connected together Terminal 2 and the sleeve of power jack J12 are connected together A full wave bridge rectifier input structure is used in the power supply of the HandReader making the polarity of terminals 1 and 2 irrelevant Recognition Systems recommends using terminal 1
54. nication systems If the sending and receiving stations do not agree on the ground reference for the signal voltages communication errors or a total inability to communicate may be observed If the voltages are very different it is even possible to damage the units Page 11 Planning an Installation Page 12 NoTE The subject of grounding can be complicated and the full circuit of a system including power supplies and often even the building line power wiring must be understood It is strongly recommended that a qualified electrician or electrical engineer familiar with this subject be consulted when designing the wiring of an HGU network installation Always adhere to any applicable electrical codes for your area Recognition Systems is not responsible for damage done to units due to improper wiring Use any one of the following ground terminals to make the earth ground connection 4 10 or 13 Do NOT use terminal 2 to establish the earth ground connection terminal 2 is not directly connected to ground eis CARD READER OUTPUTS bod INPUT 7 9 10 11 12 13 14 EARTH GROUND CONNECTION PINS 104110 IGA S 0Q v1va L3 499019 9079 1 V1VG HO 1139 LNOXNV Figure 2 2 Earth Ground Connection Terminals There are two standard methods for providing earth grounding to HandKey units e earth grounding all uni
55. om Network command allows the master HandReader to receive information from a HandReader on the network This is used to transmit user enrollment and system configuration information from an existing HandReader to the master HandReader The Data to Network command transmits all data held by the master HandReader to all HandReaders connected to the network This is used to transmit user enrollment and system configuration information to all HandReaders on the network CR Manual Enrollment Menu Preparation User Education Enrollment is the process of recording a hand image and associating it with an ID number The first person to enroll in the HandReader has access to all command menus This person should be considered the System Administrator and should retain the highest authority level to access all five menus at any time As other users are enrolled they can be left as basic access users or they can be assigned varying degrees of authority depending upon the tasks for which they will be responsible Advance planning and training make enrollment fast and easy Users should be informed on what to expect and how to place their hands on the HandReader before you enroll them Here are a few guidelines to help you prepare for an enrollment session e You can enroll one person or a group of people during an enrollment session e Each user must have a unique personal identification ID number It will save you con
56. on page 31 provides a typical Host PC Network System wiring diagram Figure 5 7 on page 32 provides a typical Printer to HandReader wiring diagram Page 25 Wiring Connections Table 2 TS 1 Power and Communication Connections Terminal Connection 15 RS 422 or RS 485 Rx Tx 16 RS 422 5 495 17 RS 422 Rx 18 RS 422 Tx Table 3 TS 3 Output Connections Terminal Connection 5 VDC 400mA Max Output for External Card Reader Card Reader Wiegand DO or Magnetic Stripe Data Input Card Reader Wiegand D1 or Magnetic Stripe Clock Input Ground Lock Output or Wiegand D1 or Magnetic Stripe Clock Output o o Auxiliary Output 0 or Wiegand Data 0 or Magnetic Stripe Data Out put N Auxiliary Output 1 Auxiliary Output 2 Table 4 RS 232 Connection Pin Signal Connection GND Ground RXD Receive Data Input from external device TXD Transmit Data Output to external device gt oy RTS Ready to Send Output to external device Page 26 WALL WHICH THE HAND READER IS ATTACHED AUX OUTPUT 2 AUX OUTPUT 1 12to24 V AC DC RS 422 Connection TOP OF THE HAND READER Figure 5 2 Output Wiring Diagram Page 27 Wiring Connections
57. or Windows software is used Time Zone A Time Zone is an identified period of time during which a user is allowed access to an area secured by a Hand Reader Access attempts outside of that time period are rejected by the Hand Reader Transaction A Transaction is any kind of event recorded at a Hand Reader Transactions may include actions such as accepted or denied hand reads input and output events and doors opening and closing Wiegand Reader The term Wiegand Reader has two meanings depending upon its application A true Wiegand reader reads a specially constructed card made up of small pieces of magnetic wire As the card is swiped through the reader the individual bits of wire generate a unique data signal This data signal is made up of a Facility Code field typically 8 bits an ID Number field typically 16 bits and parity bits typically 2 bits for a total of 26 bits of data Now this 26 bit Wiegand data format has been adopted by a variety of access reader devices and access control panels for transferring user access data Page 92 Manual Limited Warranty Recognition Systems Inc the Company warrants to the original user the products manufactured by the Company the Product to be free of defects in material and workmanship for a period of one year from the date of purchase by such user or 15 months from the date of shipment from the factory whichever is sooner provid
58. ork By configuring the Hand Reader in card emulation mode it can easily replace an existing access control reader in the network The Hand Reader can be configured to output data in a variety of card reader formats such as Wiegand ABA magnetic stripe or bar code Daisy Chain A Daisy Chain is a method of wiring together Hand Readers on a network where the first Hand Reader is connected to the second Hand Reader which is connected to the third Hand Reader and so on until the last Hand Reader is reached End of Line EOL Termination EOL Termination is a set of resistors attached to the data lines at the last Hand Reader physically connected to a network These resistors prevent data signal distortion and reflection back across the data lines improving the integrity of the network connection IP Address see Address IP Platen The Platen is the flat surface at the base of the HandKey on which a user places his her hand for enrollment and verification The platen has guide pins to ensure the user s fingers are consistently positioned correctly Reader Address see Address Reader Template A Template is a set of data generated for a user It is made up of the user s enrollment information and any system configuration parameters that are assigned to the user The template is stored at each Hand Reader Page 91 Manual and can be stored at a host computer when the HandNet f
59. ork communication applications If the HandReader uses the Ethernet communication option the TCP IP address gateway and host bit parameters are set instead of the baud rate The Set Duress Code command allows a special digit code to be defined that when entered before a user s PIN entry sends a silent alarm to security personnel using an auxiliary output This function only works with keypad ID number entry systems it does not work with Card Reader entry systems If a Duress Code is set an ID Length cannot be set by the Set ID Length command For this function to work properly the following must be true an auxiliary output must be defined to activate on DURESS and assigned ID numbers cannot begin with the duress code number The Set Beeper command allows the beeper to be enabled or disabled When enabled the beeper sounds an audible response to key strokes and events For instructions on how to upgrade the memory of the HandReader please refer to the Memory Upgrade Note Page 53 Setup Menu This page is intentionally blank Page 54 CR Manual Management Menu Navigating the Management Menu Management Commands The Management menu commands allow you to manage employee data stored in a HandReader Once you have entered the Management menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next com
60. ould be mounted 3 Fora hollow wall drive a small nail into the wall at the mark and hang the wall plate from the leveling hole located near the top of the wall plate 4 Forasolid wall hold the wall plate against the wall centering the leveling hole over the mark in the wall Page 21 Mechanical Installation Mounting the Wall Plate Routing the Wiring Attaching the HandReader Page 22 Align a bubble level with the top edge of the wall plate and gently rotate the wall plate until the bubble level shows that the top edge of the wall plate is level Secure the plate to the wall using heavy masking tape Using the wall plate as a template mark the locations of the two upper screw holes and the three lower screw holes Fora concealed wiring connection trace the outline of the open area in the center of the wall plate Identify and mark a 1 2 inch hole through which the HandReader s wiring will be mounted Fora surface conduit wiring connection mark the two conduit clamp holes at the right side of the wall plate Remove the wall plate masking tape and the nail if used Forahollow wall use the provided hardware to mount the wall plate Use the two auger style fasteners for the upper two mounting holes Use the toggle bolts for the three lower mounting holes Fora solid wall use expansion bolts to mount the wall plate For all five mounting holes drill a 1 4 inch diameter hole
61. rogramming of most of the remote HandReader setups from the computer However each HandReader on the network requires the setting of an address HandReader addresses may be repeated but only on different sites Display language date format changes and the communication mode must also be set at the HandReader An optional internal answer only 14 4 bps modem is available for HandReaders This modem is designed for operation with United States phone systems Site wiring should conform to standard telephone wiring standards and terminate at the HandReader with a standard RJ 11 modular phone jack Each HandReader with a modem includes a 6 modem cable for the final connection between the phone jack and the HandReader modem Modem HandReaders may be networked with up to 31 non modem HandReaders using RS 422 wiring Refer to the Modem Application Note available from Recognition Systems for detailed information Remote HandReader Connected to a Host PC via Optional Ethernet Printer HandKey CR Manual The HandReader is available with an optional internal Ethernet communications module for TCP IP communications The wiring must conform to 10BaseT standards Typically network wiring terminates at the HandReader with a standard RJ 45 modular jack The cable from the jack to the HandReader is not provided with the Ethernet option The IP address Gateway and Host Bits are entered at the HandReader in the SET SERIAL menu Ethernet Hand
62. ry Retention 5 years using a standard internal lithium battery Transaction Buffer 5120 transactions ID Number Length 1 to 10 digits Baud Rate 300 to 28 8 K bps Communications RS 232 RS 422 RS 485 2 wire optional Ethernet optional Modem User Capacity 512 users expandable to 32 512 Card Reader Input Proximity Wiegand Magnetic Stripe Bar Code 5 VDC provided by HandReader Card Reader Output Wiegand Magnetic Stripe Bar Code Duress Code 1 leading digit user definable Door Controls Request to Exit input Door Switch input Lock output open collector 5 VDC present sinks to ground 100 mA max Alarm Monitoring Tamper Door Forced Duress Event Monitoring There is a variety of monitoring options including events such as Invalid ID Time Zone Violation ID Refused Try Again Power Failure Time Zones 62 total 2 fixed 60 programmable Page 6 Table 1 Specifications Auxiliary Outputs 3 user definable open collector 5 VDC present sinks to ground 100 mA max Options HandKey units have the following options available e Backup Battery Support See Technical Note 70200 0012 Rev E e Modem Communication See Technical Note 70200 0013 Rev E Ethernet Communication See Technical Note 70200 0014 Rev E Recommend European Power Supply Ault Inc 7300 Boon
63. siderable time if you assign the ID numbers in advance The HandReader will not accept two people with the same ID number e f you enroll people using the last four digits of their phone numbers or social security numbers you may get duplicate numbers e Ifyou plan to use the Duress function do not enroll ID numbers that begin with the Duress code digit e f you are enrolling large groups of people you may consider using an enrollment trainer It is a replica of a platen that is available through your Recognition Systems dealer The HandReader is easy to use and non threatening However most people have never used a biometric HandReader Training users on how the HandReader works and how to use it will eliminate most fears and concerns before they occur Inform the users of these facts 1 Refer to the Set User Data Set Authority Level command in the Security command menu on page 63 2 Refer to the Design an ID Numbering System section on page 41 3 Refer to the Set Duress Code command in the Setup command menu on page 53 Page 57 Enrollment Menu Proper Hand Placement Left Hand Enrollment Page 58 The HandReader reads the shape of the hand not the fingerprints or palmprints It does not identify people It confirms people s identity It scans with an invisible light of the type used in TV remote controls It does not transfer germs any more than a doorknob or money It does not invade privacy i
64. t be PC compatible using a Pentium 166 or faster microprocessor and it must have a CD ROM The HandNet software can monitor over 1 000 HandReaders simultaneously Page 17 Networking and Communications Remote HandReader Connected to a Host PC via Optional Modem Page 18 e Anunlimited number of sites can be created with up to 32 HandReaders per site The HandReaders report all transactions to the PC The HandNet software records all transactions and displays a variety of reports generated from this information Template management is handled automatically e Users may enroll at any HandReader in the system The PC collects the data and distributes it to other HandReaders in the network e Access may be restricted by time and by HandReader via HandNet s access profiles and by the use of time zones Typically HandReader networks link to a PC using an RS 422 connection These networks have the following requirements Two twisted pair shielded AWG 22 wire or larger should be used Recognition Systems recommends Belden No 82723 or equivalent cable e HandReaders must be wired together in a daisy chain network from HandReader to HandReader and then to the host PC The total length of the wiring must not exceed 4 000 feet per network e network requires an RS 422 to RS 232 converter Recognition Systems P N DC 102 at the PC Recognition Systems optional HandNet for Windows software allows p
65. t guarantees it The enrollment process requires three or more reads to collect enough information to verify the user s identity For correct consistent hand reads it is very important that your hand is placed on the platen in the same manner every time see Figure 12 1 The following rules apply for proper hand placement on the platen are wearing a ring rotate the ring so the stone faces up in its normal position Slide your right hand onto the platen rather like an airplane landing at the airport e Slide your hand forward until the web between your index and middle finger stops against the Web Pin e Keep your hand flat You should feel the surface of the platen on your palm and the underside of your fingers e Close your fingers together until they touch the Finger Pins and watch the hand diagram light display on the top panel e lights go out when you have properly placed your fingers If a light remains on a finger is not in proper contact with its Finger Pin Figure 12 1 Placing Your Hand on the Platen Some right hands are not suitable for use in the HandReader due to disabilities such as missing fingers You can enroll a user with the left hand facing palm side up The techniques for left hand enrollment are the same as for standard enrollment The user should keep the back of the hand flat against the platen and move the fingers against the web pin and the finger pins in the same manner as in stand
66. t is If a user takes a picture with a dirty camera then what you get is a dirty picture If a user would have to place their body in an awkward or dangerous position to use the HandReader then that probably is not the correct location for a HandReader e Mount all HandReaders in a network so that the top of the platen is 40 off of the floor e enrollment HandReader is used make sure that it is placed with the top of the platen 40 off of the floor and not sitting directly on top of a desk this will help to eliminate bad enrollments Mount the HandReader so that it is not difficult or dangerous to verify then open the door e tis not recommended to mount the HandReader in an area where there is airborne dust in the path of direct sunlight or where the HandReader can be exposed to water or corrosive gasses Do not remove the foam backing from the wall mounting plate e Seal any holes made in the wall for wire routing so that dust will not blow into the HandReader Walls act as billows as the pressure changes in a room opening and closing a door can cause this It is extremely important to keep the HandReader clean If a HandReader is not kept clean verification issues will ensue This is especially true in a networked environment all HandReaders should be at the same level of cleanliness for optimum performance e Think of the HandReader as a camera e Clean the HandReader before it gets dirty e Use non abrasi
67. this configuration it should be connected only at one end to prevent the formation of ground loops For systems with multiple units on a network there will be a series of cables daisy chained between the units and the shield of each leg of the network should be connected to ground at only one end It does not matter which end An example of this method of grounding is shown in Figure 2 3 Master Remote 1 Remote 2 GND T R R ETT LL LL Cable Shield to Cable Shield to Remote 1 s Remote 2 s Ground Ground To Next Remote Connect the Connect the Cable Do Not Connect Do Not Connect Do Not Connect Shield to the the Cable Shield the Cable Shield the Cable Shield Master s Ground at this End at this End at this End Figure 2 3 Communication Shielding With All Units Earth Grounded All units are connected to the same earth ground Each shield ground is connected to only one unit then interrupted to prevent the formation of ground loops Two sets of lines are wired as shown in Figure 2 3 It does not matter significantly which unit s GND is used for a particular shield as long as the path is broken from unit to unit The second method of establishing a ground reference in a system with floating power supplies is to use the ground line in the RS 422 cable to establish a common reference voltage for the communication signals This line should be connected to the negative power terminal on the data conv
68. thority Level to 5 This protects the integrity of the system by enacting the Authority Level rules described in the list above Recognition Systems strongly recommends assigning at least two users to Authority Level 5 to ensure that more than one person has the authority to access all menus and all commands When setting up HandReader operations there is a general programming operations order that should be followed Design an ID Numbering System Define the format for user ID assignments A properly designed ID numbering system makes the HandReader easier and faster to use Enter a Command Menu Enter a Command Menu and begin HandReader programming per the commands in that menu Enroll all Supervisory Staff Enroll yourself and the supervisors who will have responsibility for HandReader management This is done through the Enrollment Menu System Management and Maintenance Design ID Numbering System CR Manual Set Supervisory Staff Authority Levels Assign Authority Levels to the supervisors with specific HandReader management responsibilities This is done through the Security Menu Set Reader Site Parameters Set the reader s Operating Parameters to meet site specific needs and usage This is done through the Setup Menu Train and Enroll Users Train each user regarding HandReader usage and then Enroll each user This is done through the Enrollment Menu
69. to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu you may have to press CLEAR multiple times to completely exit the command menu There are three commands available from the Service command menu Calibrate Run calibration to check HandReader exposure values Status Display Check the status of HandReader inputs and outputs the hand read score of the last user to verify on the system Network Status Check the network communication status of HandReaders in the HandKey system master HandReader only Refer to table 6 and identify the commands you need to perform Step through all previous commands until you reach the desired command All commands are listed in menu order Page 43 Service Menu Calibrate Status Display Page 44 Table 6 Service Command Menu Service Menu Password 1 Calibrate Recal N Y Status Display On Off Y N Network Status Status Information a Master controller only The Calibrate command verify that the HandReader s exposure values are within normal operating parameters The normal operating parameters are shown in Table 7 Table 7 Normal Operating Parameters Parameter Normal Range Row r 0 2 Column 0 2 100 20 The status display command allows you to enable or disable the displaying of the follo
70. ts see figure 2 3 on page 13 e carrying an earth ground to each unit see figure 2 4 on page 14 Earth ground all units when there is a good earth ground source near each unit and or when there are very long cable runs between units Carry an earth ground to each unit when there are no earth grounds convenient to the unit and the unit s power supply is floating Earth Ground Units Carry a Ground Line to Each Unit HandKey CR Manual One method of establishing a ground reference is to connect each unit s main board ground to earth ground Earth ground is found on the third pin on standard AC line sockets in the United States this is the round one in the middle If the building wiring is functioning correctly this should be a low impedance path to a true ground which then serves as a common reference point for the units If this method of grounding the units is used it is not necessary to connect the units in the network together with a ground line in the communication cable Indeed doing so could create ground loops large area loops which provide a good coupling to external magnetic fields which may actually compound communication problems If a magnetic field such as that from a lightning strike induces a voltage in the ground loop it is possible for large currents to flow around the loop which can raise the ground potential of some units relative to others When the shield or the cable is connected to any ground in
71. uthority Level Programming Order Page 40 A second method for controlling access to the command menus is through the use of Authority Levels Authority Levels control which command menus a user is allowed to access the higher the authority level a user is granted the greater the number of menus the user may access Assign Authority Levels to users according to the types of tasks to which they are assigned e Level 0 is for a user who does not need access to any of the command menus e Level 1 provides access to the Service command menu e Level 2 adds access to the Setup command menu to all previous access levels Level 3 adds access to the Management command menu to all previous access levels Level 4 adds access to the Enrollment command menu to all previous access levels Level 5 adds access to the Security command menu to all previous access levels The HandReader automatically assigns Authority Level 0 to each ID number enrolled Until a user has been assigned to Authority Level 5 every user with Authority Level 0 can access every menu This is done to ensure that the first person enrolled is able to access all the menus to perform all the programming required to support the HandReader Once a user has been assigned to Authority Level 5 all other user authority levels are applied as per the list above The first person enrolled should be designated the System Administrator and should change his her Au
72. ve cleaners such as glass cleaners and non abrasive cleaning cloths e Make the cleaning of the HandReader part of the Janitorial program e Never spray cleaner directly into the HandReader e Recalibrate after cleaning the HandReader Page 69 Appendix A Tips Enrollment Bad enrollments equal bad verification meaning scores will be too high The key to successful verification is education Educate the Enrollee on Hand Geometry Explain enrollment process Train Enrollee on hand placement Practice placing hand on platen Make sure hand is flat on platen Close finger towards the center of hand Fingers need only to gently touch finger pins Let the enrollee enter in their own ID number during the enrollment pro cess this forces the Enroller to step aside allowing the Enrollee to prop erly stand in front of the HandReader helping to eliminate bad enrollments If an enrollment HandReader is used make sure that it is placed with the top of the platen 40 off of the floor and not sitting directly on top of a desk this will help to eliminate bad enrollments Communi Direct cation Use shielded cable when installing direct networks This will help reduce outside noise interference e Do not lay cabling on top of fluorescent lighting Make sure the Data Convertor is plugged in e When starting a network for the first time bring one HandReader up at a time this is a very easy way to find out where communication problems may e
73. w you to set the basic operating parameters for the HandReader Once in the Setup menu you can step through and set the parameters for each command sequentially You do not have to exit command mode after setting any individual command Once you have entered the Setup menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press CLEAR to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu you may have to press CLEAR multiple times to completely exit the command menu There are 12 commands available from the Setup command menu Set Language Set Date Format Set Time and Date Set Address Set ID Length Set Facility Aux Out Control Set Reader Mode Set Serial Set Duress Code Set Beeper Upgrade Refer to Table 8 and identify the command you need to perform Step through all previous commands until you reach the desired command Page 47 Setup Menu Page 48 Table 8 Setup Command Menu Setup Menu Password 2 Set Language Select Language Set Date Format Select Date Format Set Time and Date Month MM Day DD Year YY Hour HH Minute MM Set Address New Address Set ID Length New ID Length Set Facility Auxiliary Output Control
74. wing information the status values of HandReader inputs and outputs e the hand read score of the last user to verify on the HandReader Figure 9 1 on page 45 identifies each status display field value ENTERID HLHL NN OCOCO HLHL NN Last Hand Read Score Aux Out 2 Aux Out 1 Aux Out 0 Lock Aux In 2 Request to Exit Aux In 1 Door Monitor Switch Tamper These status values are inactive if the reader is in Card Reader Output Mode O Circuit Open H Output is OFF High C Circuit Closed L Output is ON Low Figure 9 1 Status Display Chart Network The network status command allows you to check the network communication Status status of the HandReaders in the HandKey system You can check network status only from the Master HandReader master remote HandReader network Network status is displayed by reader address 16 units at a time STAT RDR 0 15 Each 0 and represents HandReader address in the network An 0 indicates that the HandReader corresponding to that address is communicating on the network A indicates that the HandReader with that address is not communicating on the network Page 45 Service Menu This page is intentionally blank Page 46 Setup Menu NoTE Navigating the Setup Menu Setup Commands HandKey CR Manual The Setup menu commands allo
75. xist Modem e Use default init string for modem first Do not set the baud rate of the HandReader down below 9600 unless communicating in a E series network metal HandReaders or risk over running buffers e In the init string set the line rate to 14400 e Use analog lines POTS e Troubleshooting by plugging the HandReader on the fax machine s phone line Ethernet Page 70 make sure network cable is plugged in to Ethernet card before powering up the HandReader Port 3001 must be set on all switches and routers in order to success fully communicate over WANs If the HandReader can be pinged but will not communicate with the software power down the HandReader and run ping again Appendix Noted Board Configuration Differences Because of Recognition Systems camera retrofit of the HandReader some changes have been made to the main PCB and they are listed as follows Dipswitches have been removed comm lines are terminated RS 485 is set by wiring jumpers memory is reset with a push button reset and user interface with keypad and LCD The labeling of the terminal strips have changed See Figure 16 1 The configuration of the terminal strips have changed See Figure 16 2 Power has moved to the right side of the PCB The RSS 232 RJ 45 receptacle has been replaced with a 4 pin Molex connector on the left side of the PCB A 2 pin Molex connector J5 has been added to the board ne
76. xt to the reset button to supply power for the LEDs This connector should never be unplugged unless a modem or Ethernet is added to the PCB The upgrading of the memory is now handled through software codes at the HandReader Contact Order Entry for memory upgrades Page 71 Appendix B Board Configuration Differences Terminal Block Labeling Number 1 2 3 4 5 6 15 16 17 18 19 20 21 22 23 24 25 26 72 010 12 24 VDC OR VAC 12 24 VDC OR VAC RX 5 VDC OUTPUT DATA DO CLOCK D1 GROUND CLOCK OUTPUT GROUND BELL OR DATA OUTPUT GROUND AUXOUT 1 GROUND AUXOUT 2 GROUND Number 1 C 4 CO 10 11 12 13 14 15 16 17 18 Figure 16 1 NEW PCB 4 5 VDC OUTPUT DATA DO CLOCK D1 GROUND LOCK OR CLOCK OUTPUT BELL OR DATA OUTPUT AUXOUT 1 AUXOUT 2 NOT USED NOT USED NOT USED NOT USED NOT USED NOT USED RX RX TX TX 12 24 VDC OR VAC 12 24 VDC OR VAC Terminal Old Board New Board Block Layout J6 2 pin Power connector TS1 4 pin Comm connector TS2 6 pin NOT USED 153 8 pin Output connector Any of the grounds coming off of pins 8 10 12 14 18 20 22 24 and 26 of the Old Board can be tied to pin 4 on the new board If there are multiple grounds create a pig tail so that there is only 1 wire going into the terminal block

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