"user manual"
Contents
1. IN TRON THE INDUSTRIAL NETWORK COMPANY 102RAS Industrial Remote Access Server User Manual amp Installation Guide Rev 102507 page 1 of 30 Table of Contents Industrial Remote Access Server Installation Guide oooooonnnnnnnnncncnononocnnnnnnnnnnononnnnnnnnnnnonnnnnannnocnnnnnnonnnnos 3 emer ALS ale VV ARTIS S o 4 Forom mak a a E teen oie nee seme yee seen 5 PECTIC ES aa a Ones ae aD ena Wi Le SNe ios ein 5 Hazardous Location Installation RequirementS ooocccccccccononooncnnnnnnnnnnnnnnocnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 5 Stallone di AET 6 DIN ar POUT xs sited iii 7 Applying Power Chop VIE Wii AAA A A AAA 9 RJ45 CONNECTOR CRIMP SPECIFICATIONS ss iii 11 CNET WW DERE MIES e 12 OUEN acciona 13 Regulatory tamente 14 Telecom Approvals for the Embedded Modem Model Number 3634SMT oooooncnnnncccnncnnoncncnnnnnnnnonnnoos 16 SO Wate Cont CUEAU OU litio aiao 18 Ve Minie OF Aisa sois odds Miel d tenio loros 18 Web Mana somente OMS Ad 19 Web Management Menu STOCU Susa didas 20 Administration 1P Contieuravion sisiane a A a 21 Administratiot gt MTP COn ie ati sito sects ae acter a 21 AQmimstration Ame COn tU 22 Admirar Reset Unie eet a a A a a Debes a ea OS 22 A O a E Eaa 23 Curent Stats SM oca aa 24 Currentstatus PO DPS Modeni li ieee ds tas lads E E tus iad ae emmtaexeceene ates 25 Modena dice diiniita 25 AUN CA A a a a S 26 KEY SPECIFICATION Sustrato rial 28 REGULATOR T APPRO2. Administration Reset Unit reset From here the Administrator can remotely reset the 1O2RAS by clicking on the reset button Local Users This page shows the local database stored on the 102RAS and lists the following items Name User ID Password Callback Callback Local Users Name UseriD Password __ _Confirm Password Callback Callback From here the Administrator s Name User ID and Password can be changed Also Local users may be added by filling out a new row and selecting the add button Once Local users have been added a user can Rev 102507 page 22 of 30 be removed by selecting the delete button and can be updated by changing the information and selecting the update button Callback Security Options 1 Administrator If the Callback Security option is enabled and Admin specified is selected then enter your fixed callback telephone number in the Callback window If the Callback Security option is enabled and User Specified is selected you do not enter a telephone number in the Callback window You enter the callback telephone number during the dial in process 2 Remote user If you are going to enable the Callback Security option click on the Callback down arrow and choose the callback method A fixed phone number is Admin specified or a variable phone number is User specified For example if a traveling sales person needs to be called back at their current location they will provide the call
3. and sent prepaid and packaged appropriately for safe shipment Responsibility for loss or damage does not transfer to N TRON until the returned item is received by N TRON The repaired or replaced item will be shipped to the customer at N TRON s expense not later than thirty 30 days after N TRON receives the product N TRON shall not be responsible for any software firmware information or memory data of customer contained in stored on or integrated with any products returned to N TRON for repair whether under warranty or not ADVANCE REPLACEMENT OPTION Upon registration this product qualifies for advance replacement A replacement product will be shipped within three 3 days after verification by N TRON that the product is considered defective The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations When an advance replacement is provided and customer fails to return the original product to N TRON within fifteen 15 days after shipment of the replacement N TRON will charge customer for the replacement product at list price WARRANTIES EXCLUSIVE IF AN N TRON PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT N TRON S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERM
4. 08 01 082 JULO3 01144 1 POSTEL 2003 CE 13 12323 0 103246 07 06 CE AD04 0451001 TE A22 K012 04 0357 CE CE CE CE CE COFETEL TTDMUMT021 411 CE PTC 0211 00 095 RN 0 5 CE ESD CPE 04000628 CE CE A TOP 0120 M105 DB 00626 CE CE TE 2002 121 CE CE CE B93 M007 F AG UM 2001 235 CE AUTUSA 25814 M5 E REN 03B page 17 of 30 Software Configuration Web Management Enter the switch s IP address in any web browser and login to the web management feature of the 102RAS 2 Login Microsoft Internet Explorer File Edit View Favorites Tools Help Qex 184 seach grrr E lr la E address http 192 168 1 203 bai Default Username admin Password admin Pat Fairer al a COMPAR Y N Tron 102 RAS Model 102RAS 1 00 Rev 102507 page 18 of 30 Web Management Home When the administrator first logs onto the 102RAS the default home page is displayed At the top of the screen there is a list of configurable settings which the 102RAS supports This section of the manual will go through each choice listed at the top of the screen and explain how to configure those settings In the center of the main home page the administrator user can see some basic information like what firmware revision the 102RAS is running N TRON Taf AOS TRL a COMPANY Home Login Call Log Current Status Logout Administration Local Users Modem Setup Authentication N Tron 102 RAS Model 102RA
5. 56K modem housed in a compact industrial chassis which provides V 92 56K download speeds and 48K upload speeds when connecting with V 92 servers Dial in users can achieve V 34 33 6K connections Unit ships with 35mm DIN rail connector suitable for mounting the unit on 35mm DIN rail in industrial environment Secure Remote Access The 102RAS has a built in security database for user name and password authentication for all remote users It also has a built in RADIUS client for authentication to a RADIUS server Callback Security The 102RAS provides password protection with callback security and helps reduce long distance charges for remote offices and users requiring access to the central site LAN The 102RAS server supports three security options The fixed callback option stores a password and the remote user s phone number Once the remote site enters their password the 102RAS calls back using the number stored in its database The variable option lets the user enter a fixed password and a variable call back number each time they call The pass through option is used to provide the security of password protection while bypassing the call back process Configuration and Management The 102RAS web interface provides for easy set up and configuration In addition it provides the ability to view the current line status as well as a history of past activity Note N Tron does not provide technical support for the below S
6. Input Ripple Environmental Operating Temp Storage Temp Operating Humidity Operating Altitude 0 70 Ibs 0 32 kg 35mm 10 30 VDC Regulated 221 mA at 24VDC Steady State 7 4 A 0 7 ms at 24VDC Less than 100 mV 20 C to 70 C 40 C to 85 C 10 to 95 Non Condensing O to 10 000 ft Shock and Vibration bulkhead mounting Shock Vibration Seismic Reliability MTBF Network Media 10BaseT 100BaseTX Connectors 10 100BaseTX Phone Line Modem Port V 92 56K Modem 200g 10ms 50g 5 200Hz Triaxial gt 1 Mullion Hours gt Cat3 Cable gt Cat5 Cable One 1 RJ 45 TX Copper Port One 1 RJ 11 Modular Port Data V 92 V 90 enhanced V 34 amp below Error Correction V 42 Data Compression V 44 MNP Class 5 V 42bis Recommended Wiring Clearance Front Top Side Rev 102507 2 5 08 cm 3 7 62 cm 1 2 54 cm page 28 of 30 REGULATORY APPROVALS SAFETY UL Listed in accordance with ANSI ISA 12 12 01 2000 US and Canada This apparatus is suitable for use in Class I Div 2 Groups A B C and D T5 EMI EN 55022 1998 w A1 amp A2 CISPR 22 Class A 47 CFR Part 15 Subpart B Class A 47 CFR Part 68 Embedded Device Multi Tech Systems Model MT5634SMI EMS EN 55024 1998 w Al amp A2 IEC 61000 4 2 Ed 1 2 ESD IEC 61000 4 3 Ed 2 1 RS IEC 61000 4 4 2 Ed EFT IEC 61000 4 5 2 Ed Surge IEC 61000 4 6 Ed 2 1 Conducted Disturbances GOST
7. a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges 5 Warning Notice No 111 or other calls can be made from this device during a mains power failure 6 This equipment may not provide for the effective hand over of a call to another device connected to the same line 7 Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 3 seconds between the end of one call attempt and the beginning of another 8 For correct operation total of the RN s of all devices connected to a single line at any time should not exceed 5 South Af
8. of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operating conditions of correct operation at the higher speed which it is designated 33 6 kbps and 56 kbps connections are likely to be Rev 102507 page 15 of 30 restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances 2 Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair 3 This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers 4 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause
9. the individual initiating the call when the call was connected duration of the call transmit and receive baud rates to authentication status Rev 102507 page 23 of 30 Call Details Username admin Connect Time 06262006 11 21 21 AM Duration 24 Mins 12 Secs Initial TX Rate 31200 Initial RX Rate 33600 Modulation E Final TX Rate 31200 Final RX Rate 31200 Protocol LAPMF SRE TX Signal Power Level 20 RX Signal Power Level 12 Data Compression 42bis TX Frame Count 4246 RX Frame Count 1975 Noise Level Ab TX Frame Error Count 24 RX Frame Error Count 1 Round Trip Delay 1 Near Echo 23 Far Echo El Termination Cause 1 Retrains By Local O Retrains By Remote O Robbed Bit Signaling 0 Rate Renegs By Local O Rate Renegs By Remote 5 Digital Loss O Authentication Status Pass Current Status System This page shows the Current System Status of the 102RAS and shows the following values Current Time Up Time Pending Messages Email Status Email To Subject Time Server Status Current Status System Current Time Wed Jun o 10 39 48 006 Up Time 1759m Pending Messages 0 Email Status Mail Server Connect Failed Email To admin yoursite com Subject IP 12 160 1 03 1s online Time Server Status Mo Errors Current Time Indicates the present time of day Pending Messages Indicates the number of e mails sent to the administrator that have not been opened These can include debug log messages mail server
10. 30 DIN Rail Mounting Install the unit on a standard 35mm DIN rail Recess the unit to allow at least 3 of horizontal clearance for cable bend radius A Z YN Y 4 To mount the unit to the 35mm DIN rail To remove the unit from the 35mm DIN rail typically place top edge of the brackets on the back of the it is possible to remove the unit by using your index and unit against the DIN rail at a 45 upward angle middle fingers or use flat head screwdrivers placed into Lower the bottom of the unit until 1t snaps into each of the release clips at the bottom of the unit to push place on each bracket down on each clip until they disengage the bottom of the unit from the DIN rail Lift the bottom of the unit up at an approximate 45 upward angle to completely remove the unit Most N Tron products are designed to be mounted on industry standard 35mm DIN rail However DIN rail mounting may not be suitable for all applications Our Rack Mount Assembly P N 900 RM may be used to mount the 102RAS to standard 19 racks as an option Rev 102507 page 7 of 30 Front Panel From Top to Bottom C Green LED lights when Power is supplied to the module RJ 45 Port Auto sensing 10 100 Base TX Connection RJ 11 Port Phone line connection TR Transmit Ready CD Carrier Detect TX Transmit RX Receive Note The RJ45 data port has two LED s located at the side of the connector The bottom LED indicates LINK status and
11. R Certified Rev 102507 page 29 of 30 N TRON Limited Warranty N TRON Corp warrants to the end user that this hardware product will be free from defects in workmanship and materials under normal use and service for the applicable warranty period from the date of purchase from N TRON or its authorized reseller If a product does not operate as warranted during the applicable warranty period N TRON shall at its option and expense repair the defective product or part deliver to customer an equivalent product or part to replace the defective item or refund to customer the purchase price paid for the defective product All products that are replaced will become the property of N TRON Replacement products may be new or reconditioned Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the initial warranty period whichever is longer N TRON shall not be responsible for any custom software or firmware configuration information or memory data of customer contained in stored on or integrated with any products returned to N TRON pursuant to any warranty OBTAINING WARRANTY SERVICE Customer must contact N TRON within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from N TRON or its authorized reseller may be required Products returned to N TRON must be pre authorized by N TRON with a Return Material Authorization RMA number marked on the outside of the package
12. RIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT N TRON S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written watranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of Alabama U S A Rev 102507 page 30 of 30
13. S Version 1 00 820 5 University Blvd Suite 4E Mobile Alabama 36605 United States TEL 251 342 2164 FAX 251 342 6353 Tech Support 251 342 2164 Web Site www n tron com Tech Support supportan tron com Rev 102507 page 19 of 30 Web Management Menu Structure Home Login Call Log Current Status Logout Administration Local Users Modem Setup Authentication Home e Shows information about the manufacturer and the 102RAS along with support Website and E Mail addresses Login e Brings up the Login page Logout e Logs off the current user Administration e IP Configuration Shows the current IP Configuration and allows User to change e SMTP Configuration Shows the current SMTP Configuration and allows User to change e Time Configuration Shows the current Time Configuration and allows User to change e Reset Unit Resets the 102RAS Local Users e Shows information about the Local User Database and allows User to modify Call Log e Log Parameters Shows the current Logging Configuration and allows User to change e Call Log Shows the Call Log and allows User to select details for any call Current Status e System Shows the status of the 102RAS e POTS Modem 1 Shows the status of the embedded Modem Modem Setup e Modem Setup Shows the current Modem Configuration and allows User to change e General Modem Setup Shows the general Modem Configuration and allows Use
14. S OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED N TRON NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS N TRON SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW N TRON ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF N TRON OR ITS AUTHO
15. South University Blvd Suite 4E Mobile AL 36609 TEL 251 342 2164 FAX 251 342 6353 Website www n tron com Email supportOn tron com Rev 102507 page 4 of 30 Environmental Safety AX WARNING Disconnect the power and allow to cool 5 minutes before touching Electrical Safety WARNING Disconnect the power cable before removing any modules or any enclosure panel WARNING Do not operate the unit with the cover removed WARNING Do not work on equipment or cables during periods of lightning activity WARNING Do not perform any services on the unit unless qualified to do so WARNING Do not operate the equipment in the presence of flammable gasses or fumes Operating electrical equipment in such an environment constitutes a definite safety hazard WARNING Do not block the air vents WARNING Observe proper DC Voltage polarity when installing power input cables Reversing voltage polarity can cause permanent damage to the unit and void the warranty Hazardous Location Installation Requirements l WARNING Do not remove or replace while circuit is live unless the area is known to be free of ignitable concentrations of flammable gases or vapors WARNING Explosion hazard Do not disconnect while the circuit is live or unless the area is known to be free of ignitable concentrations WARNING Install only in accordance with Local amp National Codes of Authorities Having Jurisdiction WARNING Explosion Haz
16. Type Remote Host Address 1921681205 If your database for user credentials resides in the Local User Database on the 102RAS then accept the default local If your user database resides on a Radius Server then click on the down arrow and choose radius If modem usage is RAS enter a static IP Address in the Remote Host Address window which will be assigned to the dial in user This Remote Host Address has to match the network scheme of the 102RAS Rev 102507 page 26 of 30 Radius Client Setup RADIUS Server Address 1 19216812 RADIUS Accounting Address 119716812 Secret If you are setting up the 102RAS to use Radius authentication then 1 Enter the IP address of the primary RADIUS Server in the RADIUS Server Address 1 field 2 Enter the port number usually port 1812 for the RADIUS Server in the top Port field 3 Enter the IP address of the Radius Accounting server in the RADIUS Accounting Address 1 field 4 Enter the port number usually port 1813 for the Radius Accounting Server in the bottom Port field 5 Enter the Secret of the Radius Server that you are communicating with The Secret has to be identical to the one used by your Radius Server Rev 102507 page 27 of 30 KEY SPECIFICATIONS Physical Height Width Depth 3 40 8 64cm 1 50 3 81 cm 3 60 9 14 cm Including DIN Rail Mount 4 32 10 9 cm Weight DIN Rail Electrical Redundant Input Voltage Input Current Inrush Current
17. VA CS sensata 29 NATRON Eimuited Wanni oran a a E Gese ean awn aeeadnnboeis 30 Rev 102507 page 2 of 30 IN TRON THE INDUSTRIAL NETWORK COMPANY Industrial Remote Access Server Installation Guide 102RAS The N TRON 102RAS provides connectivity to an industrial LAN for telecommuters or mobile users or to remotely installed equipment via an integrated V 92 56K modem The small size of the 102RAS makes it ideal for placing alongside other industrial equipment to be accessed remotely Product Features e LAN Port 10 100BaseT RJ 45 WAN Port V92 56K modem RJ 11 Rates Data V 92 56K downloads and 48K upload speeds from V 92 servers V 90 56K downloads from V 90 K56flex servers 33 6K bps transfers with other servers e Standards Data V 92 V 90 enhanced V 34 and below Error Correction V 42 Data Compression V 44 V 42bis MNP Class 5 e Security Local database or RADIUS support Callback security local database only Redundant Power Inputs 10 30 VDC Housed in a ruggedized DIN rail enclosure designed to withstand the most demanding industrial applications and have been fully tested and certified at industrial environmental extremes e Web Browser Configuration Rev 102507 page 3 of 30 Copyright N Tron Corp 2006 820 S University Blvd Suite 4E Mobile AL 36609 USA All rights reserved Reproduction adaptation or translation without prior written permission from N Tron Corp 1s prohibited except as allowed
18. alizing Modem Waiting for Connect User login Getting Call Info Connect Time The date and time at which the connection began for the current call Elapsed Time The duration of the current call in seconds The Administrator can also initialize the modem by clicking on Initialize Modem or make the modem go off hook by clicking on Make Busy Modem Setup This page shows the current Modem configuration of the 102RAS Modem Usage Country Code Number of rings to answer on Modem Setup Modem Usage RAS we General Modem Setup Not Defined w 2 ring s If you are using the 102RAS for dial in PPP access default usage you do not have to modify the modem usage but you do have to select the Country Code Rev 102507 page 25 of 30 Note The following modem sharing options are available but N Tron does not provide technical support for using third party software with the 102RAS N Tron also does not provide any software for this use If you are using your 102RAS for dial out you will have to select one of the Modem Sharing options and select the Country Code With any of the Modem Sharing options the TCP port number used to access the modem is 7000 Modem Sharing with authentication means a login prompt will be issued to the socket when it is opened The opener of the socket must provide appropriate credentials before access is given to the modem If RAW is also selected support for RFC 2217 com port
19. ard Substitution of components may impair suitability for Class I Division 2 Class I Div 2 Installations require that power connections must be current limited at the power source with an in line fuse rated at 0 5A Class I Div 2 installations require that all devices connected to this product must be UL listed for the area in which it is installed Rev 102507 page 5 of 30 7 Use 60 75 C rated Copper wire 022Nm 2 inch lbs Tightening torque for field installed connectors 8 Limited Operating Voltage 10 30V for Class I Div 2 installations 9 This apparatus is suitable for use in Class I Div 2 Groups A B C and D or unclassified or nonhazardous locations only Package Contents Please make sure the 102RAS Remote Access Server package contains the following items 1 102RAS Remote Access Server 2 Product CD Contact your carrier 1f any items are damaged Installation Read the following warning before beginning the installation WARNING Never install or work on electrical equipment or cabling during periods of lightning activity Never connect or disconnect power when hazardous gasses are present Disconnect the power cable before removing any enclosure panel Do not operate the unit with any covers removed Unpacking Remove all the equipment from the packaging and store the packaging in a safe place File any damage claims with the carrier Cleaning Clean only with a damp cloth Rev 102507 page 6 of
20. at you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information No repairs are to be made by you Repairs are to be made only by N Tron Corp or its licensees Unauthorized repairs void registration and warranty Rev 102507 page 14 of 30 9 If your home or office has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer 10 This equipment is hearing aid compatible 11 Manufacturing Information Manufacturer N Tron Corp Trade Name 102RAS Model Number 102RAS Registration No AU7USA 25814 M5 E Ringer Equivalence 0 3B Modular Jack USOC RJ11 Service Center in USA N Tron Corp 820 South University Blvd Suite 4E Mobile AL 36609 U S A 251 342 2164 251 342 6353 Fax Canadian Limitations Notice Notice The ringer equivalence number REN assigned to each terminal Device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of Devices subject only to the requirement that the sum of the ringer equivalence numbers of all th
21. ator E Mail field 3 If the SMTP Server requires a User ID enter the ID in the SMTP Server User ID field 4 If the SMTP Server requires a password enter the password in the SMTP Password field 5 If you enter a password retype the identical password in the Retype SMTP Password field 6 Click on Update At this point the 102RAS will send the Administrator an e mail saying that the mail server has been updated Rev 102507 page 21 of 30 Administration Time Configuration The Time Configuration part of the Administration page lists the following information about the 102RAS Time Server Request Interval Time Zone Date Format Time Format Administration Time Configuration Time Server Add Time Server Request Interval Days o Hours 24 Minutes Time Zone GMT U6 00 Central Standard Time US amp Canada Date Format Time Format From here you can set the time configuration used for time stamping on the 102RAS You can make modifications then click the update button to save the new configuration Note By default the 102RAS receives the date and time via Time Server via an internet connection In the event the Local LAN where the 102RAS is installed does not have access to the internet you must enter the IP Address of a Server on the Local LAN that has a Network Time Protocol NTP service enabled in order to have correct date and time recorded in the log Administration Reset Unit
22. back telephone number during the dial in process If the Callback Security option is enabled and Admin specified is selected then enter their fixed callback telephone number in the Callback window If the Callback Security option is enabled and User specified is selected you do not enter a telephone in the callback window The remote user enters the callback number during the dial in process Note The first row is for the Administrator function No matter what values are used for the Name User ID and Password fields the first row will apply to the person doing the Administrator function for the 1O2RAS The Administrator is the party privileged to configure the 1I02RAS Call Log The Call Log screen displays the parameters you can set for the Call Log entries and displays a call log entry for each call Log Parameters Auto Log Threshold o Etico Log History a jEmies save Changes send Log Mow Delete Log The Log Parameters define the threshold number of entries and the number of entries retained in the log history Both Auto Log Threshold and Log History can be set to a maximum of 20 entries by filling in the field and clicking on Save Changes The log can be E Mailed to the Administrator address by clicking on Send Log Now and the Log can be deleted by clicking on Delete Log Call Type Data 06 28 2006 11 21 21 AM admin 31200 The Call Log summarizes each call and the Details button displays an in depth look at the call from
23. change notification messages relating to the SMTP Server Address field of Administration screen Email To Indicates the Administrator s address to which e mails should be sent Subject Title of the last pending or sent e mail Time Server Status Indicates the status of the Time server which could be Initializing No Errors or SNTP Error type Up Time Operation time since last reboot E mail Status Indicates whether the 102RAS e mail transmissions both calls and administrative messages are proceeding with or without errors may be one of the following No Errors Bad MailServer Address Mail Server Connect Failed SMTP Invalid Response SMTP Client Timeout Note The 102RAS synchronizes its call time stamps to an Internet source usually a government standards site It will attempt contact with the standards web site 5 times in 20 seconds If contact fails it will try 5 times again 5 minutes later If contact succeeds the 102RAS will update its stamping time periodically per an interval set in the Administration screen Rev 102507 page 24 of 30 Current Status POTS modem 1 This page shows the Current Status of the POTS Modem embedded in the 102RAS State Connect Time Elapsed Time Current Status POTS modem 1 Wabtng For Ring Make Busy State Indicates the modem s current operating condition which can be one of the following Waiting for Ring Initi
24. control vial Telnet will be disabled Modem Sharing No Authentication Immediate access is given to the modem Modem Sharing Local Authentication A valid set of credentials defined in the Local User data base is required before access is granted Modem Sharing Radius Authentication A valid set of credentials defined in the Radius User data base is required before access is granted Modem Sharing Raw Mode with No Authentication User data is treated as is without interpretation and no authentication is required Modem Sharing Raw Mode with Local Authentication User data is treated as is without interpretation and a valid set of credentials defined in the Local User data base is required before access is granted Modem Sharing Raw Mode with Radius Authentication User data is treated as is without interpretation and a set of credentials defined in the Radius User data base 1s required before access 1s granted Caution Modem sharing is accomplished by implementing a Telnet interface to the 102RAS s embedded modem Secure the access to the port via a firewall or IP filter settings to prevent unauthorized use of your modem resource Authentication This page shows the current Authentication configuration of the 102RAS Authentication Setup Remote Host Address Radius Server Address 1 and Port Radius Accounting Address and Port Secret Authentication Setup Authenticaton
25. d switch you must use a volt meter to verify there is no voltage difference between the power GROUNDING POINT supply s negative output terminal and the switch chassis grounding METALLIC DIN RAIL MOUNT point The use of shielded cables between devices is not required for most N Tron devices please consult the user manuals for specific details If the use of shielded cables is required it is generally recommended to only connect the shield at one end to prevent ground loops and interfere with low level signals i e thermocouples RTD etc CatSe cables manufactured to E A 568A or 568B specifications are required for use with N Tron Switches METALLIC NONMETALLIC A uP SHIELDED PATCH CABLE gt STP STP Note Strain relief boots not shown for clarity purposes In the event all Cat5e patch cable distances are small 1 e All Ethernet devices are located the same local cabinet and or referenced to the same earth ground it is permissible to use fully shielded cables terminated to chassis ground at both ends in systems void of low level analog signals Rev 102507 page 10 of 30 RJ45 CONNECTOR CRIMP SPECIFICATIONS Please reference the illustration below for your Cat5 cable specifications 0 232 0 005 5 69401 27 CATSe CABLE 0 2320 005 6 02401 3 EIA 568B CATSe CABLE Rev 102507 page 11 of 30 Overview of Features Compact Remote Access Solution The 102RAS includes one integrated V 92
26. e Devices does not exceed 5 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system 1f present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate New Zealand Telecom Warning Notice 1 The grant
27. hared Modem Usage using Third Party software N Tron does not provide any software for this use Shared Dial Out Convenience The 102RAS can also provide dial out support for PC users on IP This means system administrators no longer have to dedicate a modem for LAN users who need to access information services When used in Modem Sharing mode computers with network access to the 102RAS can use Telnet on port 7000 and get direct access to the modem in the 1 O2RAS More commonly a com port redirector can be installed on the workstation s A redirector adds a virtual communication port to Windows and uses Telnet to map redirect the com port to the modem Communication programs using this virtual com port will have its data redirected to and from the modem within the 102RAS eliminating the need for each workstation to have its own modem and phone line Only one com port telnet session can be open at a time Rev 102507 page 12 of 30 Troubleshooting 1 Make sure the Power LED is ON Ze Make sure you are supplying sufficient current Note The Inrush current will exceed the steady state current by 2X 3 Verify that Link LED s are ON for connected ports 4 Verify cabling used between stations 5 Verify the phone socket that the phone line from the 102RAS is plugged into is operational 6 Verify that cabling is Category 5E or greater for 100Mbit Operation Support Contact N Tron Corp at TEL 251 342 2164 FAX 251 342 6353 ww
28. has been given the flexibility to float the switch when required The best noise immunity and emissions 1 e CE are obtained when the N Tron switch chassis is connected to earth ground via a drain wire Some N Tron switches have metal din rail brackets that can ground the switch if the din rail 1s grounded In some cases N Tron switches with metal brackets can be supplied with optional plastic brackets if isolation 1s required NONMETALLIC pin rar Both V legs of the power input connector are connected ieee to chassis internally on the PCB Connecting a drain wire OOL0D 00 to earth ground from one of the V terminal plugs as Mele elt cage DRAINWIREWITH shown here will ground the switch and the chassis Th ARA LUG CONNECTING shown here will ground the switch and the chassis e SWITCH CHASSIS TO power leads from the power source should be limited to 3 KNOWN GROUNDING POINT meters or less in length OJOO As an alternate users can run a drain wire amp lug from any of the Din Rail screws or empty PEM nuts on the enclosure When using an unused PEM nut to connect a ground lug via a machine screw care should be taken to limit the penetration of the outer skin by less than 1 4 f ca E in Failure to do so may cause irreversible damage to the internal components of the switch L DRAIN WIRE WITH Lucs CONNECTING SWITCH CHASSIS TO KNOWN Note Before applying power to the grounde
29. in the Devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of Devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ Txxxx The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment please contact N Tron Corp at the address shown below for details of how to have the repairs made If the equipment is causing harm to the telephone network the telephone company may request th
30. r to change Authentication e Authentication Setup Shows the current Authentication Configuration and allows User to change e Radius Client Setup Shows the current Radius Client Configuration and allows User to change Rev 102507 page 20 of 30 Administration IP Configuration The IP Configuration part of the Administration page lists the following information about the 102RAS IP Address Subnet Mask Default Gateway Name Server Secondary Name Server Administration IP Configuration IP Address 142 166 1205 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 Name Server 192169199 secondary Name Server 739236811 You may change the values to apply to your network and select the update button to save the values The fields for IP Address Subnet Mask Default Gateway and Name Server are required A Secondary Name Server 1s optional Administration SMTP Configuration The SMTP Configuration part of the Administration page lists the following information about the 102RAS SMTP Server Address SMTP Port Administrator E Mail SMTP Password Administration SMTP Configuration SMTP Server Address SMTP Port COS Administrator E mail SMTP Server User ID SMTP Password Retype SMTP Password ass From here you can setup the Mail Server by following the following steps 1 A mail server in the SMTP Server Address field 2 The E Mail address of the Administrator in the Administr
31. rican Statement This modem must be used in conjunction with an approved surge protection device Fe CE EPs Telecom Approvals for the Embedded Modem Model Number 5634SMI Country Status Approval Number Argentina Approved CNC 54 4936 Australia Approved ACN092448710 Austria Approved CE Belgium Approved CE Brazil Approved ANATEL 0214 03 1845 Canada Approved 125 10317A Chile Approved SUBTEL 3672 China Approved 20650004500320 Rev 102507 page 16 of 30 China NALTE Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Korea Latvia Liechtenstein Lithuania Luxembourg Malta Mexico Netherlands New Zealand Norway Philippines Poland Portugal Russia Telecom Russia Safety Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Turkey United Kingdom United States Rev 102507 Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved Approved 10 6066 060989 CE CE CE CE CE CE CE CE SL 300063 CE CE TEC NR I MOD
32. the top LED indicates ACTIVITY LED s The table below describes the operating modes C Lit when Power is applied Lit when 10 100 Mb Link between ports exists Lit when data is active between ports Phone Interface The 102RAS provides an RJ 11 phone line interface to connect to a standard wall outlet Rev 102507 page 8 of 30 Applying Power Top View 80600600666066008 Remove Supplied 6 Phillips head grounding screw from top of unit Connect ground wire with lug not supplied and re install the grounding screw securely Unscrew amp Remove the DC Voltage Input Plug from the Power Input Header Install the DC Power Cables into the Plug observing polarity Plug the Voltage Input Plug back into the Power Input Header Tightening torque for the terminal block power plug is 0 22 Nm 0 162 Pound Foot Verify the Power LED stays ON GREEN Note Only 1 power supply must be connected to power for minimal operation For redundant power operation V and V2 inputs must be connected to separate DC Voltage sources This device draws current from both sources simultaneously Use 16 28 gauge wire when connecting to the power supply Recommended 24V DC Power Supplies similar to N Tron s P N NTPS 24 1 3 24VDC at 1 3A Rev 102507 page 9 of 30 N TRON SWITCH GROUNDING TECHNIQUES The grounding philosophy of any control system is an integral part of the design N Tron switches are designed to be grounded but the user
33. under copyright laws Ethernet is a registered trademark of Xerox Corporation All other product names company names logos or other designations mentioned herein are trademarks of their respective owners The information contained in this document is subject to change without notice N Tron Corp makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability or fitness for a particular purpose In no event shall N Tron Corp be liable for any incidental special indirect or consequential damages whatsoever included but not limited to lost profits arising out of errors or omissions in this manual or the information contained herein WARNING Do not perform any services on the unit unless qualified to do so Do not substitute unauthorized parts or make unauthorized modifications to the unit Do not operate the unit with the top cover removed as this could create a shock or fire hazard Do not block the air vents on the top of the unit Do not operate the equipment in the presence of flammable gasses or fumes Operating electrical equipment in such an environment constitutes a definite safety hazard Do not operate the equipment in a manner not specified by this manual General Safety Warnings WARNING If the equipment is used in the manner not specified by N Tron Corp the protection provided by the equipment may be impaired Contact Information N Tron Corp 820
34. w n tron com support n tron com Rev 102507 page 13 of 30 Regulatory Statements 47 CFR Part 15 Regulation This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 0003 du Canada 47 CFR Part 68 Telecom l This equipment complies with Part 68 of the 47 CFR rules and the requirements adopted by the ACTA Located on this equipment is a label that contains among other information the registration Number and ringer equivalence number REN for this equipment or a product identifier in the format For current products is US AAAEQ Txxxx For legacy products is AU7USA xxxxx xx x If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable 47 CFR Part 68 rules and requirements adopted by the ACTA It s designed to be connected to a compatible modular jack that 1s also compliant The ringer equivalence number REN is used to determine the number of Devices that may be connected to a telephone line Excessive RENSs on a telephone line may result
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