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1. 000000149 19 1 License Upgrade to Increase Users or functions sssoeeessssssssseerrssssssseeerersssssssees 149 19 2 File Types ot Firmware U Date sasiectcte canteen casaavansntcbennaaisaonsanaseivoncesuaaseceendinmnandaonenneneneees 151 19 2 1 Attention to Upgrade MOSA 4600 Plus from V1 xx tO V2 XX wecceccccssececcenseccseeeeeenees 153 19 3 Update and Backup Firmware via WeD ccccsssesseecceecceeeeeeeseeeeeeeeeeaaeeeseseeeeeeeeaaas 158 193 1 FiiMmware I FC ae ase sent atone ce eS NKEA NAANA EEEIEE SAAANA SEEE EEEE 158 19 3 2 Backup FirMWware aoaanaaannaanonannnnnnnnnnnnnnnnnnnnrnnnnnnnrrnnnnnnrrnnrrnrrnnrrnnnrnnnrnnnrnnnrnnnennene 159 19 3 3 Application of MEM file cccccsscccssscccsncccsusecneesensusensusessensssasecsusensusessuesenausesesenens 160 19 3 4 Create MEM file by MEM Software Tool cccccccsecccccsseeecccseneeceesaeeeesssaeseessaenseeseas 163 1939 Th Applhcation OF CRG We cs ccncatenevencoscnsnieuactetenesescuncesniavoencheacsiseaeaencnieeDbsacecdeendosees 164 19 4 Update and Backup Firmware via FTP uu cecccsseeccecceceeeeeseeeceeeeeeaaeeeeeseeeeeeeeaaas 166 19 4 1 Firmware Update by FTP SORWALrEC cccccccsseccccsseseecesseeecesseeescessaseseessaeeeessaeeeeeseas 167 19 5 Check Updated Firmware VetSiO i ijescscs 0nccascseasssiscancrererinassanssenarnetsinaesacete inea a E 168 ZN APPENA cevieses cs cscwectacutecreccecectessacecssicsbusesasecuceeesecedessssecscsceescacstecveses LO 7 20
2. Simulator Default Value Setting Country Code Country Code of ITSP Area Code Area code of SIP Telecom service of the ITSP Blank country above Add Remove Call Type The prefix type that add or subtract Digits International Call Long Distance Call Local Call Remove Leading N Remove the first N digits of access code prefix Digit s of the types below It can be O default to 10 International Call Long Distance Call Local Call Add Leading Digit After N digits is removed described at paragraph Blank String above add access code prefix digits of the types below It can be the digits string from 1 9 International Call Long Distance Call Local Call Simulator Test the real number dial that is simulated from the add subtract rule of this system It has to use full number to simulate including Country Code Area Code Local phone number Note If no rules are applied on SIP Trunk Web page the system follows the standard telecom rule 109 Operation Manual The partner delivers commitment E 164 to process the number The system exams the full number Country Code Area Code Local phone number of destination and decides the real number dials according to the rules below E If the Country Code and Area Code of destination is the same as the configuration of SIP Trunk System dials Local Phone Number only Country Code and Area Code of destination number is removed m If the destination Country Cod
3. 78 Inout Group No Mall In Out 1 PoR EE 0 ENT v 1011 OD 2 V2 FAS Eee 0 OU v 1012 oi Configure Soft key in Status Table ahe Entered Entered Soft Soft key String String 26 Contents of Contents of Softkey Trigger Mode Key Press Any key dialed below in Trigger Digits triggers Soft key String above Trigger Digits 123 Digits to Trigger Softkey String Append means system dial Soft key String Trigger Digits Not Append means system dial Soft key String only Explanation of how system works gt User dials 1 Softkey is triggered and 261 is sent out This number meets the definition of Abbr Dial Access Code 2 followed by Abbr Dial Index 61 therefore the actual number dialed out 1s Q 621 The number is the code to seize the remote trunk of 8621 that is the Country Code and Area Code of Shanghai User dials 2 Softkey is triggered and 262 is sent out This number meets the definition of Abbr Dial Access Code 2 followed by Abbr Dial Index 62 therefore the actual number dialed out 1s Q 52 The number is the code to seize the remote trunk of 852 that 1s the Country Code and Area Code of Hong Kong User dials 3 Softkey is triggered and 263 is sent out This number meets the definition of Abbr Dial Access Code 2 followed by Abbr Dial Index 63 therefore the actual nu
4. ccccccccseecccsneeecsaeeecsaueecssueeessaueessaneeessaeeesaeeessaseessaneeessaaeeseas 93 13 4 Use Built In Voice Mail Function 0 cc ccccccccccccccsesssseeeccccceeeaeeesseececeseseeeeseeeceeeeeeaaas 93 13 4 1 Use RAM or Flash as VM storage n000an00anen0annnnannnnnnnnnnennnnnnnnnennnnnnnnennnnrnnnnennnenne 95 13 4 2 Reset or Re create Voice Mail BOX ccccsccccnsencecenseneetennonerteneonerseneonenteneoneaeensnaes 99 13 4 3 Use pre recorded prompt greeting from other MOSA c cccccseeccseeeccneceeeeeeesneeees 100 14 Create the Connection of SIP Device ccccsscsssssscccsvsseee LOD 14 1 OTC SOT depeche paste E E E E E soistaceseapeucssotsacnees 101 14 2 SIP Line GS EC 90 C0 Jerene Ena EE Erni EO Naia 101 1421 Opena INCW ACCOUNE osserersrrirriireni rr Er o E a EAEE EER 101 14 2 2 Specify a Channel to the New Created ACCOUNA scccccseeeeesenseeseesansseessanesees 103 14 2 3 Registration of SIP Device Client cccceecccssecccsseecenseeeseaneecesaeseesssesssnesessaesessnaness 104 14 2 4 Check Registration Status ccccscccccssseececccseeecsseeeecessaeeecessaueecessaeeesssaeeeeessaeeeeeseas 106 14 3 SP P66 Cl a E A E 107 14 3 1 Register to SIP Telephony Server Provide 1 cccccccvecececceeeeeeecneecenseneeeessanesessens 107 14 3 2 Configuration of SIP Trunk Dialing BCNAVIOS 11ccccccsseececsseeeeeseseesessseneeeessaeeneess 108 14 3 3 Configure incoming outgoing CID and
5. 16 6 2 Configuration Method Configuration of A s MOSA 4604 Plus 1 Configure Call Hold ID such as 9999 Web Path 4 PBX Advanced 4 5 Parking Server ee a am a Wl oe p oe IPIT rF rae a oe ILS Ell el dh Call Hala ID 0 999999 Need Wrarm Restart Configure related configuration that make A and B are able to communicate 140 VODTEL Operation Manual The partner delivers Configuration of B s MOSA 4604 Plus 2 Configure related configuration that make A and B are able to communicate 16 6 3 Practice Note 1 is the default access code of Call Retrieve Method 1 1 Acalls B 1 or B 1 calls A conversation start 2 Apress Flash 9999 B 1 is parked to Parking Server 3 Apress 1 9999 to resume conversation with B 1 Method 2 1 Acalls B 1 or B 1 calls A conversation starts 2 Apress Flash 9999 B 1 is parked on Parking Server 3 Acalls B 2 conversation starts 4 Apress Flash 9999 B 2 is parked on Parking Server 5 Apress 1 9999 to resume conversation with B 1 6 Aends the conversation with B 1 7 Apress 1 9999 to resume conversation with B 2 Method 3 Step 1 5 the same as Method 2 6 Apress Flash 9999 then B 1 1s parked to Parking Server again 7 Apress 1 9999 to resume conversation with B2 8 A ends the conversation with B 2 9 Apress 1 9999 to resume conversation with B1 Other operation method can follow the rule above Suc
6. Ring back tone cadence Monitor action Enable Disable ring back tone detective mode Busy tone detective times Busy tone cadence Monitor action Enable Disable busy tone detective mode m Use system greeting to prompt calling side to leave message Disable mailbox personal greeting and enable mailbox system greeting Configure monitor action or cadence times of tone that VM is going to monitor In this example we configure No Answer Forward time of MOSA 3 to larger than VM ring back busy tone detective time In this situation VM ring back busy tone detective times is timeout before No Answer Forward time so VM retrieve the incoming call and play system greeting to promote calling side to leave message E Use mailbox personal greeting to prompt calling side to leave message Enable mailbox personal greeting and disable mailbox system greeting Configure No Answer Forward time of MOSA 3 is smaller than VM ring back busy tone detective times In this situation No Answer Forward time of MOSA 3 is timeout before VM ring back busy tone detective time so incoming call is forward to FXS port of MOSA 2 and then enters VM VM is able to identify the called side and play the mailbox personal greeting to prompt calling side to leave message 90 VODTEL Operation Manual The partner delivers commitment 1 Dial 8226 3368 2 Please dial ext MOSA 1 MOSA 2 8226 1100 3 Dial 3113 8226 3368
7. Operation Manual Forward To Need Warm Restart __ Apply Cancel SIP Line Channel ais ___SoftKeyString Mode TrigDigit Append User Name BC OTC OP PickUp ee ee ee P N 0 nE N 1028 0 INT NO 2 E N 1029 0 INT NO 2 i nEs N 1030 0 INT NO 2 A ae N 1031 0 INT NO 2 P N 1032 O INT NO 2 E is N Ext33 0 INT NO 2 oE gt N Ext34 O INT NO 2 ae gt N Ext35 0 INT NO 2 P gt N Ext36 0 INT NO 2 hs N Ext3 O INT NO 2 A oA N Ext38 0 INT NO 2 P gt N Ext39 O INT NO 2 P N Ext40 0 INT NO 2 P N Ext4l O INT NO 2 i 7 N Extd2 0 INT NO 2 n Es MN Ext43 0 INT NO 2 P N Ext44 O INT NO 2 M n gt N Ext45 O INT NO 2 P iN Ext46 O INT NO 2 i ME Ee N Ext4 O INT NO 2 P N Ext48 O INT NO 2 ME Ee N Ext49 0 INT NO 2 P gt N Ext50 0 INT NO 2 Note 3 not be zero ao o WEE 3 EN Enable DIS Disable 5 Line D Disable A All B Busy BC BusyCascade N NoAnswer BN BusyNoAnswer Trunk D Disable A All P PrivateLine P2 PrivateLine2 DN DayNight ajo Eee aa Wege amo ee 1 P Key Press A Auto eL a aes er 2 1 A Append N Not Append 22 UserName Description ao ele 2 Pao ASE trunk 12 15 3 DI
8. T It ae MAS A 4600C 0968223380 Mobile Package 16 1 5 Call Forward of Trunk Port By this configuration incoming call to FXO Trunk PSTN or SIP Trunk ITSP can be forward to specified number FXS extension SIP Line extension or Offnet to No The incoming call is forward to specified extension and call side need not and can not dial other extension number and the DISA of that trunk port is not activated Web Folder 2 Channel Config 2 1 Summary Select the Channel with FXO or SIP Trunk type that will be forwarded Click its St Status Error Statistics Gain Ch St Access Type Count T 38 In Out Last Number Dialed In Out z FSO 0 Ta OO OO 3 Fac 0 T 00 OU Configure Control as All Calls and Forward number in Status table 129 VODTEL Operation Manual The partner delivers commitment antral All Calls Pwd Forward To 996292264491 13 Ofinet To Shows icon in summary table gt 16 1 6 Application of Private Line In addition to the function of All Calls forward described in last section Private Line also have function below In default condition all Trunk FXO for PSTN or SIP Trunk for ITSP can be seized by extension to make outgoing call It is possible that high level administrator or emergency phone of rescue organization can not make outgoing call owing to the entire trunk ports are seized full by other extension Configure certain trunks as Private Line and it can be seized by certain
9. Or PSTN 4 Wait a moment please We will IP Trunk DISA e 7 No ans for that ext Pls press to leave msg or dial other ext 5 Transit to 3113 MOSA 3 gt Prefix 31 3113 no answer busy forward to 6 Ring back busy tone 82263368 FXS port No answer forward time gt VM ring back busy tone detective time 13 3 Retrieve listen Message New Message Notification Related Configuration When there is new message for an extension MOSA 4600 Plus can prompt the user of that extension by changing the dial tone Most of VM provides new message prompt light function however most of phone set does not have message prompt light In order to overcome this problem MOSA 4600 Plus send short Du Du Du tone and then normal dial tone to prompt the user when hook off phone set if MOSA 4600 Plus receive the new message prompt light code from VM Note If TENTEL phone set model 320 is used it supports prompt light for new message When there is a new voice mail the prompt light is ON and there is no change on dial tone General VM product sends the codes below to commercial PBX when a new message comes New message prompt code Extension number General VM product sends the codes below to commercial PBX when all new messages are retrieved All new messages are retrieved code Extension number 91 vO DITEL Operation Manual commitmen Configuration on MOSA 2 Please check the new message prompt code and
10. lt lt Contact URL Expires sec Control Ext2o SIP Ext20192 165 1 13 5060 190 DeRegister _ Ext SIP Ext 9192 166 1 14 5060 200 DeRegister Contact Address gt Error Reason and Time shows the Contact Address fail reason and time of registration attempt for the registration fail SIP device Common error reasons are Password Account error or No channel assigned 106 Operation Manual The partner delivers commitment E Register Error List Microsoft Intemet Explorer _ C x Protocol Error lear MSG Error Log List Pade 1 cc gt gt Lester testi 192 1bo 1 10 Mo channel assigned 10 34 14 Contact Address Search Clear Log Buff Clear zi SET l BR O g 14 3 SIP Trunk Server In addition to FXO analog trunk port this machine also has SIP Trunk that can register to SIP Service Provider ITSP The extension of this machine can seize trunk to enter ITSP The SIP connection of ITSP may have free call inside the network or cost saving call to PSTN 14 3 1 Register to SIP Telephony Server Provider Assume that the registration information of ITSP are SIP Outbound Proxy fwd pulver com Port Number 5060 Registrar fwd pulver com Port Number 5060 The number you get is 211 So the Public Address of SIP Phone Number is 211 fwd pulver com Password is 1234 Input the information above to Web Path 3 SIP Environment 3 3 Proxy Trunk M
11. 1 3102 13 and then C is able to talk with B Prefix Ext No 3102 1s configured in C s MOSA 4604 Plus 3 and this Prefix Ext No points to A s MOSA 4604 Plus 1 This method 1s the most common used method When incoming call should be answered by others original called side parks the incoming call to incoming call owner s extension Extension owner dial 1 own extension to retrieve the call If multiple A parties all use the same Park ID it is possible that many B parties are parked with 138 YODIEL Operation Manual the same Park ID The retrieve sequence is the same as the parking sequence no matter how many C parties they have 16 5 5 Summary of Parking Server Configuration In stacking networking or VPN environment parking server may have different configuration Here we summarize the correct information for Parking Server in different environment Parking Server Non VPN Fixed Public IP Which Parking Parking Server Server is used Global IP Global Port Machine itself 0 0 0 0 0 0000 0 Machine itself 255 255 255 255 0 0 0 0 oOo Machine itself IP address itself Control Port itself IP address of Parking Control Port of Parking Server Non VPN Private with Fixed Public IP Parking Server Server is used Machine itself 0 000 0 0000 0 Server Parking Server Server Parking Server Parking Server Non VPN Private IP with dynamic Public IP Which Parking Parking Server parking Server Ser
12. 2 12 0P FXS a ov V4 1012 ov CH St ieee Type aal Fwd Hite T 38 p Last Number Dialed En 3 g FXO o o v ou ovo 4 9 zoj D o0 o0 12 Configuration of DISA Auto Attendant System Configure most of the setting of DISA is not required Default value is OK and some configuration need to be done by yourself is listed below 12 1 System Greeting of DISA System The default greeting of MOSA 4600 Plus is Chinese If you have the request of other language you have to record the instruction greeting by yourself No special tools are required and any extension line can record the message of greetings There are totally 8 sections of greetings and one minute maximum for each section For Example Description of Greetings Example of Messages Greeting 1 The Greetings for office hour Good day this is XX XXX please dial extension number or 0 for Operator Greeting 2 The message when line is busy Line is busy please dial other extension number or O for operator Greeting 3 The message when the number is The number you dialed can not be wrong or can not be recognized recognized please dial again Greeting 4 The message for waiting the callis Thank you please wait a moment transferring Greeting 5 The greetings for company off duty or This is off duty time please dial extension holiday number directly or call in office hour again Greeting 6 The message for no answer Call is no answer please dial other ext
13. 4600 Plus 1 Outbound call to Kaohsiung goes from MOSA 4600 Plus 2 Can be configured from Web Path 1 System Config 1 6 Specified Route Apply Cancel specified Route Configuration Maximum oe Entered Route List 1 1_Show lt lt gt gt Route Cost nob 0 FaQ only AddiModify Routes Route ss Cost Trunk Disable Route Cost Trunk Disable Route Cost Trunk Route Cost Trunk Di Delete Routes Route ss Route Route Route 6 3 2 Permission to make outgoing call Outbound Transit Control The permission to make trunk outgoing call for each extension can be configured individually Default value is International means all outgoing number can be dialed If change is required Web Folder 2 Channel Config 2 1 Summary Select Channel with FXS type and click its St Status Barring Statistics PickUp Ext Voice Gain CH St DAD Fwd dass o Group No Mall InOut 1 0 D0 Ye 1011 ovo 2 m Bie 0 D Ve 1012 o0 34 YODIEL Operation Manual Select Outbound Transit Control inside table Privilege International Available selections are 1 Disable Can not make trunk PSTN ITSP call 2 Local Local trunk call only 3 Toll Can make local and long distance trunk call 4 International Can make local long distance and international trunk call Hint for Application 1 Each extension can be configured individually So if extension user doesn t want othe
14. C must use the extension of MOSA 4600 Plus that is connected to IP network Line from PSTN does not work Configure related information of Parking Server A point and C point that use Call Park function have to use the same Parking Server So the Parking Server setting in 4604 Plus 3 that C use has to change to the setting of 4604 Plus 1 that A use Assume that A s 4604 Plus 1 use IP Address 10 13 6 188 and UDP Call Control Port is 2000 then C s 4604 Plus 3 Web Path 4 PBX Advanced 4 5 Parking Server ee M 0 0 0 0 Use internal M000 0 Use internal Global IPPoart Private FiF art Note If the IP address of Parking Server is configured to 0 0 0 0 means built in Parking Server is used If IP address of other Parking Server is configured then the built in Parking Server is disable e As the page above configure a Prefix Ext No 5555 the method is the same as A s MOSA 4604 Plus 1 16 5 4 Practice Method 1 1 Acalls B Conversation starts 2 Apress Flash 5555 B is parked on Parking Server 3 Any device s extension line that had joined the Parking Server such as C press 1 5555 and then it is able to talk with B Method 2 1 Acalls B or B calls A conversation starts 2 Apress Flash 3102 13 B is parked to Parking Server 3102 is the Prefix Ext No of A s MOSA 4604 Plus 1 It needs to configure in advance 13 is the extension suffix 3 The extension on different IP PBX box C press
15. OD FH end the record DH end the record OD FH end the record DH end the record DH end the record DH T1 Operation Manual VODTEL Operation Manual The partner delivers Attention Don t forget to dial additional to end the last record then start the next section 12 1 2 Listen the Recorded Greeting 1 Entering the management mode Hook off the phone set when hear the dial tone dial 0 gt then 09 9999 to enter the 9 management mode gt hear the tone of DuDu 2 Listening the 1 message Dial 961 gt If you like to stop just dial 3 Listening the 2 message Dial 962 gt If you like to stop just dial 4 Listening the 3 message Dial 963 gt If you like to stop just dial 5 Listening the g message Dial 964 gt If you like to stop just dial 6 Listening the 5 message Dial 965 gt If you like to stop just dial 7 Listening the 6 message Dial 966 gt If you like to stop just dial 8 Listening the 7 message Dial 967 gt If you like to stop just dial 8 8 9 Listening the 8 message Dial 968 gt If you like to stop just dial 8 If you have more MOSA 4600 Plus or related product that use system greeting or products that don t have FXS port you can download the recorded greeting file extension name GT1 GT8 by WEB or FTP and upload it to other products then repeat recording 1s not required To dow
16. s MAC Address Channel Phone Number and Offnet Number input in machine A s channel are shown in the List 126 Operation Manual The partner delivers commitment lol x A Offnet Forward Tracking List Microsoft Interet Explorer Offnet Forward Tracking List Maximum 200 Entered Pageh 1 Show lt lt 02 nob 40246591 112 0921556123 T Tick and select Trunk Trunk m F Add Pele SART xO Trunk can be FXO or SIP Delete All Delete Filter Condition MAC Address lt Jard Fhone Humber 00 and Of fnet Wunber Fiter T Capire Window Attention 1 Attention The telephone number defined in the field of Offnet To is the number actually dialed from the remote transfer machine In this example the call is forwarded to offnet mobile phone therefore configure it to mobile number and full number is not required 2 Machine A has to be the MOSA 4600 Plus model then it will be shown in Offnet Forward Tracking List 16 1 4 Call Forward after Called Side Is Answered If the Forward To number is connected to PBX and the application is that the extension number should be sent after PBX answers the call Call Forward with two steps dialing feature can be used Here is the example Web Folder 2 Channel Config 2 1 Summary Select the channel with FXS type and click its Status 127 vO DIEL Operation Manual scommitment Barring Statistics PickU
17. the called party can discuss with the person who the incoming call really wants to talk with in advance and decides who should take the phone call FONEMOSA 4496 PBX Conference Bridge By using the FONEMOSA 4496 PBX Conference Bridge user chairman is able to call the other parties to invites them to join conference FONEMOSA 4483 Broadcast Server FONEMOSA 4483 Broadcast Server uses the ability that IP Packet can be broadcasted so that voice packet can be broadcast to many specified IP PBX gateway Users that use extension can listen the voice broadcasting at the same time FONEMOSA 4484 Conference Bridge FONEMOSA 4484 is a conference bridge that many people via different lines can make call to the center to discuss by phone together Max 17 line can join together for 147 YEDIEL Operation Manual discussion FONEMOSA 4484 includes 3 models po Moodle Matin Feature FONEMOSA 4484 Maximum 4 parties can join the None conference via IP call Stackable only standalone is not workable conference via PSTN or IP FONEMOSA 4489 Group Ring Server Provides function that one extension number with many physical extensions desktop and SIP extension can ring together FONEMOSA 4490 MOSA Proxy To create route for MOSA IP PBX that is installed under IP network that is unable to open Server Port or under closed IP network with firewall FONEMOSA 4498 Route Manager Can centerize manage the call route o
18. 0 Disable outbound callis can be enabled disabled by disabled extension user to prevent unwanted call made by others When it is Enabled system use original permission configured by administrator For machine that is shipped after Firmware 2 01 or above there is built in barring class 6 Lock Phone and it can reject trunk seizure call For earlier version administrator has to configure this barring class manually Please refer to 6 3 2 Permission to make outgoing call Outbound Transit Control and 6 3 3 2 Steps to create the Barring Classes Read Phone Number full Press or to leave number country code area code phone number of this machine 1 Enable by permission Read VODNET number of this machine machine 20 2 2 System Administrator The system Administrator has a special password the default password is 9999 You can off hook any phone and dial 0 after dial tone or press the button on the rear panel of machine and then make call to FXO port of this machine no 0 or password is required you will hear the tone of Du Du then dial 09 9999 then hear the tone of Du Du again At this moment the system management can dial the following item number for management and end with Attention button on the rear panel of the machine is for maintain purpose and don t push it under normal condition 172 The partner delivers commitment Item Description Paramete
19. 1 Management by System Console and Telnet ccccccccccssseseeeececeeeeeeeeeeeeeeeeeeeaas 169 BO tet LISTON COMMMANOS ee a E E E EE E E 169 20 2 Management Dy PRONG Selecao E 170 20 21 Usor OF EXl NSION LINO syrerne en EEEE EEEE EEEE 170 20 2 2 System ACMINISHALOL 1 ccscccccseecesneeecsaeeecsaueeeesaesecssueessaseeessaeeessuseetsaeeessaesessaaases 172 20 3 Change Settings of Mass Quantity of Channels cccccccccccccssseseeeeeceeeeeeaseeeseeeeees 175 20 4 How to Install Linux NFS for the VM of MOSA 4600 PluS 178 20 5 Full Time Busy Tone Detection Special PUrpOSe c cc cceeeesecceeceeeeeeeeeseeeeeeeenaas 178 20 6 Work with MOSA4491 4600A for Redundant Purpose cccecccccsssseeeeeeeeeeeeeaes 179 20 7 Usable SIP Dey ice and SIP IISP arasetees cer cenesota ae aeneeneeoesones dnsuanseeusoeinesdeeesseerorcacteeeasets 180 20 7 1 SIP Device That Can Register to This MAChING ccccccccssececcesneesceeseeesessaneeeeeeas 180 20 7 2 ITSP That This machine Can Register 10 cccccscccccssesecccsnesececanseeessaeesessanensssaes 180 VODT E L The partner delivers commitment Operation Manual Change History Software Version 3 04 Add new items in MEM file Add IP entries that can manage this machine Add mechanism of redundant extension number Add mechanism to reply Ping in different way Add function that SIP ext users can change their password Configure Softkey f
20. 2000 at Taipei 2 set Phone Number 862177453276 IP Port 61 220 219 84 2000 at Shanghai 3 set Phone Number 85299673356 IP Port 203 204 89 38 2000 at Hong Kong and so on Input the other 2 s information into each machine according to the table above 66 YODIEL Operation Manual According to the service of different ISP PPPoE can be used on Router If the Router that connect to this machine use dynamic IP PPPoE then input IP Port information 0 0 0 0 0 of other machine into the Phonebook of this machine and do auto learning of Phone Book procedure Please refer to next section 10 1 3 1 Sync of Phonebook IP or contact with distributor to join NETMOSA group Example 1 set Phone Number 886282263368 use dynamic IP PPPoE at Taipei 2 set Phone Number 862177453276 use dynamic IP PPPoE at Shanghai 3 set Phone Number 85299673356 IP Port 203 204 89 38 2000 at Hong Kong Machine Phone Book Information of other machine that need to add into Phonebook ID info that need to learn from Input Phone Number 862177453276 IP Port 0 0 0 0 0 in PHONEBOOK field and do auto learning 1 set dial to 2 set then 2 set dial to 1 set Input Phone Number 85299673356 IP Port 203 204 89 38 2000 in PHONEBOOK field and do auto learning 1 set dial to 3 set Input Phone Number 886282263368 IP Port 0 0 0 0 0 in PHONEBOOK field and do auto learning 2 set dia
21. Configuration euman Analog Trunk SIP Trunk Class Class select Class select Name lanai shows the result example as below pummary Microsoft Intemet Explorer Analog Trunk Class Name Attribute Barring List Exception List International Deny 00286 ai L M l L SIP Trunk routing EES l l o ARAE E 6 3 3 5 Apply Barring Class to Extension Line Each extension line may select a Barring Class from the six classes when Barring Class 1s configured Web Path 2 Channel Config 2 1 Summary Select the Channel with FXS Type and click its St Status Statistics PickUp Ext Voice Gain T S In Out Group No Mail In Out CH St Suffix Type DND Fwd 1 mm 110P FxXS DA Va 101 D 2 12 FXS B C 0A Va 2 D Select Barring Class 1 6 default is 0 means no barring control in the status table and then click Apply If you don t configure your own barring class there are default barring class 1 Local 2 Toll 3 41 YODIEL Operation Manual International 4 Blank 5 Blank 6 All for your reference IL E 6 4 Configuration to Join Operator Group MOSA 4600 series IP PBX supports several types of Operator e DISA It is an Auto attendant that system can answer incoming call and play the instruction greeting It can be disabled e Operator for this machine Operator personnel takes incoming call manually e Network Operator Operator personnel at network
22. E A E 131 16 3 Abbr Dial Combined with Softkey ccccccccssssssseeecccccceeeesseeecccesssaeeeseeseeeeeeenags 132 16 4 MINS OUD ea E E E E A E E E E E cecncossaseceaiereenens 134 16 5 CINP i E E E E E A E 135 TOF Oar TOCCO O e a E E EEE E EE E EE ETEA E 135 1632 ANANSI OF EXAMP ersed eiie EE E E EEEE E AE EEE E E E 135 l653 COmiguraton MeO secerneren nenen E EER E E 137 Eo TCH E E A A E S E O E A Aetsenttees 138 16 5 5 Summary of Parking Server Configuration ccccccsseeeeccansseessaneseessanseeessaneneesoas 139 16 6 CEHO e A A rrr eer en err 140 OT ANIV SIG OF 1 e r E a E E E E E 140 166 2 C nlguranon TI CU OO cise cists iiinn e E E E T 140 OGT F O nC E E E E ee eer 141 16 7 SUNY O A 142 17 Connect to Special Device Seize Specific Trunk 000006143 17 1 Connect Door Phone and Voice Broadcast System cccccccccsssssesseeceeeeeeeeeseseeeeeees 143 17 2 Connect Voice Broadcast System for MOSA 4603 Plus Only ee eeeeeeeeeees 145 18 Value Added Function by Extra Char ge ccccccsssssscccsssseeee 145 18 1 COE a e E E E E E E E E T 145 18 2 Purchasing Extra License to Do Upgrade soossssoensssssseeeresssssssscerrsssssssseerersssssssees 146 18 3 Purchase Extra MOSA Hardware Product ccccececccccccccecceeeeaeeeeeeeseeeeeeeeeeeeeeeeees 147 18 4 Ee a e E E A A TE E A TA 148 YODIEL Operation Manual 19 Firmware Update Backup and License Upgrade
23. Fea tia oe XFX GT2 HP44NE GTS MP44KX GT4 MP44NE GTS MP440E G6 eee MP44EX GT Paez MP44XE GTS oo ny GUE AS c fee ON FYTN MM bd Toes ezsa RRB O 3 Click Open Put File from PC to this Device Select File FA4600 plus FVINVWM g Sena Keep Original IP CEG only Result NAA 4 Click Send when result shows successful message upgrade is OK 6 Restart the machine Warm restart Warm restart this machine Web Folder At the left bottom side of web click Restart then select Warm Restart and then click Apply 157 Operation Manual The partner delivers commitment E Restart Microsoft Intemet Exp orr E ml Ed 10 13 6 152 IP Search Warm Restart Phone Number Search Apply Show Route I Restart 2 g BBB o g 19 3 Update and Backup Firmware via Web MOSA 4600 Plus can update or backup firmware via management Web page 19 3 1 Firmware Update Web Path 8 File Transfer 1 Click Browse Send File from PC to this Device Select File end Result NA 2 Select XP4423 RUN in your PC ETENA oe a P4423 RUN XF4423 WEB w PATAI BS E EP23 RUN sts Fasz es o a a T lt y 158 Operation Manual The partner delivers commitment 3 Click Open Send File from PC to this Device Select File F Documents600_plus Firrware xP4423 RUN Ei Clear Result MEA 4 Click Send Wait for the Resu
24. File Folder 9 File Transfer Put File from PC to this Device Select File iG Keep Original IP CFG only Result NA Get File from this Device to PC AP4427_RUN 1508924 Bytes 2008 03 24 16 39 00 AP4427_CFG 131152 Bytes 2008 01 01 00 00 00 MP44XX GT1 5160 Bytes 2007 12 21 10 30 46 KP44XX GT2 3926 Bytes 2007 12 21 10 29 45 KP44XX GT3 3926 Bytes 2007 12 21 10 29 56 AP44XX GT4 3224 Bytes 2007 12 21 10 30 13 AP44XX GT5 f410 Bytes 2007 11 28 15 51 00 MP44XX GT6 5302 Bytes 2007 11 26 15 51 33 KP44XX_GTT 5778 Bytes 2007 11 28 15 52 75 AP44XX_GTS8 65536 Bytes 2000 01 02 00 57 59 AP440X MEM 30905 Bytes 2008 01 01 00 00 00 2006 03 25 AP4427 WEB 299926 Ls 16 35 00 00 00 01 205068 Bytes 2000 07 01 2 Upload the FVPN VMM file to other MOSA 4600 Plus Put File from PC to this Device Select File Keep Original IP CFG only Result N A 3 Restart other MOSA 4600 Plus 100 YODIEL Operation Manual 4 Check to see if the FVPN VMM is updated Check the file time to see 1f it is the upload system time or actually leave voice message to verify if prompt greeting is updated 14 Create the Connection of SIP Device 14 1 Concept SIP telephony network is a kind of Public VoIP specification All SIP devices SIP Phone Softphone run in PC SIP Wi Fi Phone use Wireless LAN or SIP Gateway connect analog phone or PBX that comply with SIP standard can work with this machine SIP device ca
25. No is changed the incoming call can still forward to new phone number If the Forward To number is not found in Extension Number Table system saves data in Phone Number form full number or VODNET ID No matter what extension number that will map to this Phone Number in the future it won t influence the forward to destination For example an entry Prefix Ext No 2013 that maps to Phone Number 886282261319 is created in Extension Table If 886282261319 is inputted into Forward To field system save data in 2013 form If extension 2013 no more maps to 886282261319 in extension table in the future For example it is changed to 886282265555 then change value in Forward To field is not required Incoming call is forwarded to 886282265555 automatically For example if 886282261320 is inputted into Forward To field and there is no such number in Extension Number Table System saves data in 886282261320 form If there is any extension number that map to this 886282261320 in Extension Number Table in the future It does not affect the Forward To number 886282261320 at all 16 1 2 Secretarial Intercept Feature In a company phone call of General Manager is pickup by secretary Phone calls are filtered by secretary and it is transferred to GM if necessary 1 Configure all calls dial to GM are forwarded to the extension line of secretary then any calls that dial to GM will be forwarded to secretary Configure Call Forward in Status Ta
26. PBX Group by Smart Pad software For Pickup of specified extension please refer to User Dialing Guide For PBX Group please refer to 10 2 Configuration of Group Dialing Configure trunk call duration for this machine all trunk call will be terminated when time is up This function prevent long trunk call that has excessive PSTN charge For control on individual extension please refer to 6 6 Limit the Duration of Trunk Call from Extension If there is no caller ID value for incoming call or you don t want to use the value received you can replace the value that is transmitted to phone Web Path 2 Channel Config 2 1 Summary the status of Analog trunk FXO and SIP Trunk Default Caller ID If the number inquired is the extension number existed in extension table It shows related Phone Number IP Search is shown on the left bottom corner of web page mo If the first character is minus its channel settings keep intact without any change Please refer to 20 3 Change Settings of Mass Quantity of Channels In previous version call is back automatically In this version call is not back automatically System play busy tone user has to press or Flash to get the call back Add Smart Console and Web Call functions Please refer to 18 2 Purchasing Extra License to Do Upgrade and 18 4 Lease Service no NFS server only Demo Only function is available Please refer to 13 4 Use Built In Voice Mail Function For Lunux NFS it
27. PBX extension number 9 1 2 Configuration on Analog PBX 9 1 2 1 Test DTMF sending on PBX trunk Before the construction above test to see if trunk of PBX is able to send correct DTMF tone so connect PBX and phone set below to do the test PSTN Seize turnk then dial 58 YEDIEL Operation Manual Seize PBX Trunk to Send DTMF Test to see if PBX extension able to send DTMF when it had seize trunk If it does not work please contact PBX service personnel to change PBX setting Testing Method Seize PBX Trunk to PSTN by extension first If you seize Trunk to PSTN correctly you can hear dial tone Dial or to hear the tone reaction from phone set If dial tone stops immediately silent it means that PBX is able to send DTMF signal correctly 9 1 2 2 Configuration of PBX Trunk Group and Tuning of Wire Configure trunk group on the line connection from MOSA 4600 Plus and also assign the access code of that PBX Trunk group Connection of PBX trunk port Group PBX FXO port that connects to two lines or more lines depends on ports available of MOSA 4600 Plus Specify trunk group access code such as 8 to this trunk group When 8 of phone set is dialed dial tone form MOSA 4600 Plus is heard User then can make IP call or seize trunk PSTN to make call PSTN Group Trunk and set access code such as 8 9 1 2 3 Busy Tone Detection Busy tone detection 1s for line termination when conversation is finishe
28. a i WARMSTART 1060126 15 4 c E Fi EP4423 CFG 1060126 16 21 enere d i EP4423 RUH 1060123 11 0 Z e Delete fi KP4423 WEB 1060119 15 06 Delete f Refresh APAA GTi 1060101 00 21 Refresh 1 3 el VODA aww OTa TaAcAIIn AG na 4 a Dirlnfo 4 a Dirlnfo f ASCII f Binary Auto 150 Opening ASCII mode data connection a Received 1157 bytes in 0 2 secs E433 Kbps transfer succeeded 226 Transter complete x Close Cancel Logind Hel Options About Exit 4 Click Overwrite After the file is overwritten you may check if the time of the file is updated Select the file with extension of WEB and click gt Please notice that the file name must be same as the file name in the Gateway e g XP4423 WEB The step is the same as 3 and 4 5 Do Cold Restart to finish the Update procedure this procedure save and process all setting 19 5 Check Updated Firmware Version Check if the update is successful or not Enter Web page to verify Web Path 1 System Config 1 1 Basic Information Need Warm Restart Information Regional ID 00 Taiwan Software Version BootRom Version 1 00 Hardware Version 2 00 ae ewer Module Type 4 PORT FSO ee ee Number of SIP Line 72 ani Number of SIP Trunk 24 Up Time 2 day 22 hr6 min 41 sec MAC Address 00 03 62 80 4C 86 Location Name Doo E 168 The partner delivers commitment 20 Appendix Operation Manual 20 1 Management by System Console and Telnet 2
29. charge function please refer to 19 1 License Upgrade to Increase Users or function Add analog trunk For machine with analog trunk FXO ports system detects loop current status of wired VODTEL Operation Manual The partner delivers commitment FXO loop current ports If no loop current is detected system skips these ports when trunk seizure happens detect Disable ports via management web is suggested if these trunk ports are not required Please refer to 7 1 Disable Useless Trunk Port Extension number table For MOSA 4616 4604 it expands from 600 to 800 entries Please refer to MOSA 4600 Plus is expanded Only for Technical Manual Chapter 2 1 3 Extension Number new hardware with V3 03 0 or above SIP trunk channels is The maximum available SIP Trunk channels are expanded to 30 Please refer to MOSA 4600 expanded Only for Plus Technical Manual Chapter 2 2 1 Summary new hardware with V3 03 0 or above Change History Software Version 2 02 0 Analog and SIP CDR of calling side can be generated between extension calls Please refer to MOSA 4600 extension can generate Plus Technical Manual Chapter 2 6 IP Settings CDR for extension calls Send RTCP packet for For some SIP devices it needs to send RTCP packet for the conversation at 2 sides enable it certain cases if required Please refer to MOSA 4600 Plus Technical Manual Chapter 2 3 5 Common Configure password When Smart Pad login to channels o
30. extension only It insures that trunk busy will not happen for those extensions Configure Control as Private Line and Forward number in Status table Control Private Line Fonvard To 05626226449114 Fwd Ciimet To Shows icon in summary able That configured trunk has become the private line of the extension full number 88628226449114 Note Although that trunk has been specified as the private line of this extension it does not mean that this extension can seize that trunk only This extension still seize free trunk from last trunk port upward when it do seize trunk action Application of Private Line 2 When Private Line is used only a specified desktop extension can seize that trunk port However if extension user has both desktop extension and SIP extension system administrator can configure 2 extension numbers to seize that trunk FXO or SIP Trunk port Control Private Line 2 Forward To 50628226449114 Fwd Offnet To 86628226449129 Shows icon in summary table 130 VODTEL Operation Manual The partner delivers commitment Then the desktop extension 10 14 and SIP extension 10 29 of the machine 886282264491 can seize that trunk as private line 16 1 7 Default Call Forward All incoming extension calls can be forwarded to a certain device extension and answer by certain person if they are busy no answer When there is VODNET or MOSA IP PBX full number in Default Call Forward field and there is no
31. forward rule for IP trunk call 0 00000000 116 15 Configuration of Conference Call 0000000 OHOHHHHHHHHHHHHHHHHOHHHHHHOHHHHHOO888O8 117 15 1 Configuration of a Single FONEMOSA 4496 000 cccccccccccccesssssseeeceeeeeeesaaenseeeeeees 117 YEDIEL Operation Manual 15 1 1 Chairman is Unspecified MOMbel cscccccsececceneeccssesecseeeessseeeessaecessueeessaneessanaees 118 15 1 2 Specify Dedicated Member AS Chairman ccccccccseccccssseeceeesseeeeesssueecessaneecessaeseess 119 15 2 Configuration of Cascaded FONEMOSA 4496 0 0 cccccccccccccccssssseeeceeeeeeeeeaaseeeeeeeeees 120 16 Configuration of Other A pplication ccccccssssccccsssssccccsssssroe L21 16 1 Te OA e ate ec seein soccer segue enc Se weno co weuh cee teens casvensteueunen ceveunece 121 16 1 1 General Call FOPWAIO cccccccccssececcsseeecessueeecessueeeessaseeesssseeeeessueeeessseeeeesssgeesesseas 122 16 1 2 Secretarial InterCePt FEALUIC ccccccseeccccsseeeececeesecessseeecessseseessaseeeessaseeecesaaeeeeesaas 124 DOst OFW TOT eaters Se rset ss gates no es anne cede eee eae ee 125 16 1 4 Call Forward after Called Side IS Answered 11cccccsseecececseeeeeseseeecsseneecessaneneess 127 Do OFOW T 0 T O ad 0 eE ere ene re een ee een eee ene ner ene 129 16 1 6 Application of Private Line vircwsixcirstinczasevansewasvobielesvaleunsiesizstsueshsieutisaaxteveverawereuiess 130 16 17 D amp U FIWA ssh ect nin E neo EE 131 16 2 Horine Eo Eo O n
32. gt 61 62 63 gt 61 72 83 gt 5 7 8 gt 81 82 83 False 1 12 13 gt 61 612 613 gt 81 812 813 24 vO DIEL Operation Manual 5 2 Default Example of PBX Access Code The default PBX Access Code can be found and modified in 1 System Config 1 2 PBX Access Code Note For the integration of different condition the shipping configuration value may not completely the same as the table below ra nr ome C am oo 5 3 Rule for Extension Number The Extension Number web page of this machine is to configure customized extension number prefix of extension or prefix of other machine This machine already has default extension number when it is shipped If there is no special requirement please don t change 1t Extension Number and Prefix Number should be configured carefully to prevent conflict with PBX Access Code To configure customized extension number please refer to 6 5 Change Extension Number 25 Operation Manual The partner delivers commitment Web Path 1 System Config 1 3 Extension Number Apply Revert Network Operator Extension Number PrefixiExtension Number Mapping List Maximum BO Entered 2 Max Length of Freto Ext No 6 in Show lt lt gt gt Prefixfext No Phone Number Type 10 0 PBX mta tata 0621841593413 Phone PrefineExt Ho Phone Number Type Adahvadify Delete Delete All Search List gee Search There are three fields in the Extension Number Table
33. line the call forward to the specified destination Busy No Answer When there is no answer or line busy for this channel the call forward to the specified destination Forward To Phone number extension number or VODNET Number of the remote equipment that will be forwarded to If the call needs to forward to Voice Mail Product configure this number as the phone number or VODNET Number of MOSA 4600 Plus that connect to Voice Mail Product The phone number must be a full number including country code and area code If Offnet To number below is also configured The call is offnet to PSTN via the machine of the phone number configured here Offnet to The telephone number of PSTN or mobile phone that the call will be forwarded to The telephone number is entered from the viewpoint of transfer IP PBX the remote equipment that the phone number had entered in the field of Forward To For general Call Forward only parameter of Control and Forward To needs to be configured There are two kinds of configuration tools via Web or Phone set 16 1 1 General Call Forward Each extension can have its own call forward Here is the configuration Configured Call Forward by Phone set 1 Off hook the phone set and dial 0 0000 Du Du Du 2 Dial O11 Du gt Du Du Activate Forward 0 Disable 1 All Calls Busy WwW N No Answer KK Busy or No Answer 122 YODITEL Operation Manual 5 Busy Cascade 3 Di
34. map type Please click Description Description Here is the example and its description Character Set Symbol Description Formal DTMF Signals 0 9 A D gt Wildcard digit x it means any digit between 0 9 Repeat previous digit it repeats the previous digit Use xxx to mark usable symbol and digits Use x x to mark Range amp Sub range usable range of digits 0 9 only Example Sample Format Explain 1 016 X Total 3 digits The first one is 1 the second digits may be 0 or 1 or 6 and the third digits can be any of 0 9 Total 5 digits The first is or the second and the third digits are k k eles any of O 9 the forth digit is the same as the third and the 5 is or 56 YODIEL Operation Manual X ABCD or Total 2 digits The first digit is one of formal DTMF signals and the 0 9 ABCD second digit is the same as the first one From previous example here we add some extra example Number that match 3 or 8 or 9 or any digit repeat previous digit or 8 are send without waiting dial ending time 389 X 8 _ that match 2 any digit any digit are send without waiting dial ending time 9 Connect Tradition Analog PBX 9 1 Connect FXS to PBX Analog Trunk There are 2 and 4 wires phone cable available Use 2 wires cable is OK and it use RJ 11 jack For your attention FXS or Phone port of this machine can connect to phone set or Trunk card FXO port o
35. or the FXS extension number of another machine there is no limitation of permission and area because it is VoIP call and there is no extra charge If the transit call is transit to PSTN PSTN IP PSTN then the password will limit the transit calls Different passwords have different permission Permission is shown below M Disable Call can not be transit to the line outside the IP network E Local Call can be transit to a local call of PSTN line E Toll Call can be transit to a local or toll call of PSTN line E International Call can be transit to a local toll or international call The definition is relative to the Region ID of the equipment that caller dials into Please refer to the following example Example User at Taipei makes call to MOSA 4600 Plus at Taipei phone number is 82268888 This call is transit to PSTN at Shanghai via remote MOSA 4600 Plus at Shanghai This user must apply the password for Transit Call with privilege for international call e g 2222 Web Path 1 System Config 1 8 Inbound Password Password Clases Add Password International 49 VODTEL Operation Manual The portner delivers And then click Apply button This password is required for MOSA 4600 Plus to provide this function The steps to place the call are 1 Make a call to Taipei 82268888 which is MOSA 4600 Plus in Taipei from any public phone line PSTN 2 After hearing the greetings dial 2222 00286216
36. out the whole manual for easy installation 14 YEDIEL Operation Manual 2 Preface MOSA 4600 Plus series is the products that design with the latest Voice Over IP VoIP technology It acts as a traditional telecom PBX IP PBX SIP Server and Auto Attendant that 4 functions are integrated together It achieves high quality communication of voice and FAX service with low cost Internet connection that can save lots of money and also provides more value added service This product features with easy installation mobility and versatile application There are 4 MOSA 4600 Plus models Model Name Analog Channel SIP Channel SIP Line SIP Trunk 1 FXO 2 FXS 2 Fr a E e 2 MOSA 4603 Plus MOSA 4604A Plus 3 4 4 E E PO a a E E Note Volume of SIP Channel can be expanded with charge Please contact with distributor Option accessory purchase for your own demand Only for 4608 4616 Plus Base Unit MP3208 AFXS 4FXO MP3008 SFXS MP3108 SFXO MOSA 4600 Plus is equipped with commercial PBX IP PBX SIP Server and SIP Client function SIP device Gateway IP Phone Softphone or Wi Fi phone that comply with RFC3261 standard can register to MOSA 4600 Plus and become a extension of the whole IP PBX system Make SIP call is the same as dialing between extension MOSA 4600 Plus also acts as SIP Client that can register to ITSP Internet Telephony Service Provider Then user can use the services from ITSP such a
37. shipped You can purchase extra available accounts and accounts can go upward to Ext means 2 or 3 digits E All SIP channels have default Extension Number from 1027 upward when this machine is shipped The number can go upward to ExtXX XX means 2 or 3 digits depends on account available Web Path 2 Channel Config 2 1 Summary SIP Line Table Barring 633 Statistics PickUp CH St Suffix Entity OND Fwd ae erate Group User Name 5 27 1 0 oo V Ext27 6 25 1 0 oo Vis Ext28 7 29 i a ov Wa Ext29 8 30 i a o V5 Ext30 14 2 1 2 Create a New Account Create it from web page Click SIP Entity from Channel directly Web Path 2 Channel Config 2 1 Summary SIP Line Table Barring 633 Statistics PickUp Ext CH St Suffix Entity DND Fw e Stan infor Group No User Name 5 27 il 0 oo Va 1027 Ext27 5 25 1 0 ovo Vo 1028 Ext28 7 29 a ov Vio 1029 Ext29 8 30 4 0 D Vio 1030 Ext30 Or enter from Web Path 3 SIP Environment 3 1 SIP Line Mapping Username Password Confirm Password AddiModify Ext27_ _ i Delete E Create a new account that is the same as the account that is default pre configured for extension number such as Ext27 and also input password Finally click Apply By this way it can simplify the configuration procedure later You can also configure customized account such as 102 Operation Manual The partner delivers commitment SIP Line User Account Uzername Fassyord Con
38. site takes incoming call manually When a call is coming from trunk 1 e FXO port or from IP DISA answer the call by default If incoming call user presses O it will be pickup by Operator personnel by the operator of this machine or at network site If company selects to use Operator at least one extension had to join operator group default value 6 4 1 Operator on This Machine Many extensions of this machine can join to operator If the specified operator is busy the system will ring the idle extension at Operator Group from the first port Channel 1 upward Pay attention to the relation ports location when you wire the extension line 6 4 1 1 Specify Channel of Operator and Operator Access Code Configuration 1 Enter Web Path System Config 1 2 PBX Access Code 2 Configure Operator Access Code Default value is 0 Please don t change it if there is no special requirement 3 Select a channel for operator in Assign Operator to field in Other Setting function The operator of Day and Night can be different If yours is different specify them to different ports 4 Click Apply button 42 DIEL Operation Manual The partner delivers commitment Access Codes OnNet Calls amp Auto Route Calls Seize Analog Trunk Access Seize SIP Trunk Access Fhoneset Programming Abbr Dial Call Pick UP Operator YODNET Call selze Remote Trunk Seize specific Trunk Classi Call Retrieve Message YYaiting On Messag
39. to this machine If there are lots of data need to create or modify use this way can save lots of time If administrator doesn t want to use management web for configuration you can use this way instead and it also achieves backup purpose For different purpose there are 2 MEM files Here is the description gt Default MEM Only for V3 03 0 included or later version A new added Default MEM file that has the same format as XP44XX MEM The necessary settings can be edited in advance and upload it to the machine These settings will not be lost even if factory reset 1s executed File can be uploaded and download via FTP client software and it is for new hardware only gt XP44XX MEM It can work with Default MEM together Common settings for each machine can be saved at Default MEM file Different settings for individual machine can be saved at XP44XX MEM file For machine that is not or can not upgraded to V3 03 0 included or later version only XP44XX MEM workable and Default MEM is not useful File can be uploaded and download via management web Web Path 8 File Transfer 160 Operation Manual The partner delivers commitment Get File from this Device to PC FileName ge Size Date Time Get AP4425 RUN 1663044 Bytes 2006 01 23 11 07 00 AP4A475 CFG 131152 Bytes 2006 01 26 16 09 00 AP4A4Xs GT 42100 Bytes 4000 01 01 00 21 37 PAA GT 10396 Bytes 2004 01 30 16 04 00 PAAR o a 03 2 Bytes 4004 01 50 18 06 11 AP44xXe G
40. want without thinking adding subtracting digits in which field first Input the Country Code Area Code of ITSP field in Country Code Area Code field such as Japan and then click Apply button 114 YODIEL Operation Manual Addi Remove Digits Call Type Remove Leading N Digit s Add Leading Digit String International Call o gt E Long Distance Call jo gt Po Local Call o E simulator Simulate the number you want to dial with default value no add subtract digits Get the result to decide which fields needs to be added subtracted For the example 1 input number and get number below E pimulator Microsoft Intemet Explorer simulator Trunk Type Dial in Full Phone Number 4082345678 Dial Out Phone Number UO 140827345673 1 1 International A LongDistance 3 Local E ee BRR To remove 002 3 digits and add the International Access Code of Japan 010 Change setting Setting Country Code Area Code Lang Distance Call Local Call Simulator You can also apply these rules to tune the number on other example This method is more complicated VODTEL will provide better way for dialing behavior control on next version 115 VODTEL Operation Manual The portner delivers 14 3 3 Configure incoming outgoing CID and forward rule for IP trunk call Note Only for Firmware V3 04 or later version Add caller leading digit s for direct outgoing call When ITSP hope the ou
41. 0 1 1 List of all commands It may have sub command when the command below is executed Input anytime and press Enter to get further help User Exec commands Enable Exit Help Show show dns ethernet history ip log manager outbound auto sync route running config service_port version Privileged Mode Configure Delete Disable Exit Help Ping Probe hook Probe remove Reload Restart Show Global Mode Dbflush Dns Turn on privileged commands Exit from the EXEC Description of the interactive help system Show running system information Show the IP address of domain name server FastEthernet port status and configuration Display the session command history Display IP configuration Show log filter control Show status of management functions Show outbound auto sync Show route Show current operating configuration Show service port configuration System hardware and software status Enter configuration mode Reset configuration Turn off privileged commands Exit from the EXEC Description of the interactive help system Send echo request to destination Probe busy tone cadence Stop probe busy tone cadence Halt and perform cold start Halt and perform warm start Show running system information DataBase flush Set the IP address of domain name server 169 The partner delivers commitment Operation Manual End Exit from configure mode to privileged mode Exit Exit from configure mode Help Des
42. 02 0 and add some new function It contains 2 02 1 Voice Mail function by built in flash expansion of available SIP Trunk license expansion of ext table supports Default mem blue LED panel Add new item in MEM More MEM items are added and it can be edited by text file For the function of MEM file please refer to 19 3 3 Application of MEM file For the items that can be edited in MEM file please refer to xxx Add phone set programming command 64 65 66 Please refer to 20 2 2 System Administrator Add Default mem The format and function of this file is the same as original XP44XX MEM The necessary setting text file Only settings can be edited and upload it to the machine in advance These settings will not be lost for new hardware with even if factory reset is executed Upload and download by FTP only Please refer to 19 3 3 V3 03 0 or above Application of MEM file Add built in flash Built in Voice Mail function is available by new hardware MOSA 4604 4616 Plus with memory for voice mail 3 03 0 firmware plus purchasing VM upgrade license Original hardware can be done by Only for new external NFS device only Please refer to 13 4 Use Built In Voice Mail Function hardware with V3 03 0 or above Add license upgrade __ Please provide info from box to distributor for upgrade For extra charge function please web for voice mail refer to 18 2 Purchasing Extra License to Do Upgrade For the upgrade procedure of extra
43. 4452222 Attention 1 Note that the user is trying to make a transit call from Taipei s MOSA 4600 Plus to a public line in Shanghai therefore this user needs the password for Transit Call with privilege for international permission 2 The remote machine that provide route to PSTN needs to have configuration on Outbound Permission Table Please enter Web Path 1 System Config 1 5 Qutbound Permission to check Outbound Permission Please refer to 10 1 4 Add Permission of Outbound Transit to PSTN 7 3 Allow Incoming Call Only Incoming Only Trunk For the construction of office telephone some trunk has to be reserve for incoming call only and user in office can not seize these trunk to make call If prevent that all trunk are all seized by office user and all incoming call is busy Trunk Class of each Analog Trunk has default setting 0 and all extension can seize all Analog Trunk To enable this function change Trunk Class ID of FXO port that is for incoming call only For example change Trunk Class ID to 2 1 Web Path 2 Channel Config 2 1 Summary Select FXO channel that is for incoming call only and click its St Status Error Trunk Statistics Gain Ch amp St Access Type aun Fwd Class T 38 In Out Last Number Dialed In Out 3 g FXO 0 0 Ti D0 oo 4 3 exo o Yo 00 2 Configure Trunk Class to 2 for example 4nd then Cr 2 Click Apply button Summary table changed 3 If there is more then one trunk need to join in
44. 6 2202537 VODNET NO UKUU O o 28 6 201 1001 Input Rating 5V 1 5A DC 12V 0 5A DC eae 390020635 This unit complies with Part 15 amp 68 of FCC Rules FCC REG NO US VTLMFO6BPF3504 REN 0 68 VODNET No of this machine usoc JACK RJ11C 7 Operation is subject to following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Region Taiwan MADE IN TAIWAN plagos Dialing Method The number structure and dialing method of VODNET are the same as traditional telecom You need to kown the VODNET number you want to dial and then compare it with your own number mM If the country code and area code is the same you only need to dial office code subscriber number m If the country code is the same but area code is different you need to dial long distance access code area code office code subscriber number m If the country code is different you need to dial International access code country code area code office code subscriber number Here lists some example Assume Long Distance access code is 0 and International Access code is 002 28 6 201 1000 28 6 201 7799 201 7799 28 6 201 1000 28 7 200 6600 07 200 6600 28 6 201 1000 18 7 8226 3368 002 187 8226 3368 If the number you dial is not busy hear second dial tone or instruction
45. 886 2 82263397 11 Type Phone 46 VODTEL Operation Manual The portner delivers Prefix Ext No 6666 gt Phone Number 886 2 82263397 12 gt Type Phone When it is done Dial 8888 the original default extension 1011 is ringing Dial 6666 the original default extension 1012 is ringing Example 2 If the full number of Other Machine is 886 2 82263380 You can configure two extensions as below In Web Path 1 System Config 1 3 Extension Number H Prefix Ext No 8801 Phone Number 886 2 82263380 11 gt Type Phone Prefix Ext No 6601 gt Phone Number 886 2 82263380 12 gt Type Phone When it is done Dial 8801 the original default extension 1011 at other machine is ringing Dial 6601 the original default extension 1012 at other machine is ringing Create data of Prefix Ext No will write a MEM file in system You can backup this file can be modified by Windows Notepad if required and then upload to other MOSA 4600 Plus Restart machine when it is done By this way you don t have to Create data of Prefix Ext for each machine and it also keep all dialing behavior inside the system the same 6 6 Limit the Duration of Trunk Call from Extension To prevent too much trunk call including PSTN and IP trunk cause excessive billing charge from telecom company the extension of this machine can be configured individually for this function Web Path 2 Channel Config 2 1 Summary Select the Channel with
46. 9 10 00 09 30 00 10 45 00 11 05 00 12 13 ELUS A0 09 00 00 17 01 00 10 03 00 00 00 05 VODTEL Operation Manual x gt BESS oT RS mR MOR TRANE 2 se STS IRAE aT Seis ee A HP4423 EUN te sete fit 192 168 1 11 PRS tia Seed ES Ek tse A a0 ererol moa miaza TE EEE tte seb SCS 3 Select the directory of PC and save file 4 Repeat the steps above and save GT1 GT 8 to PC If you are able to use FTP client software download GT1 GT8 by FTP once a time For the operation of FTP client software please refer to 19 4 Update and Backup Firmware via FTP 2 Upload XP44XX RUN and XP44XX WEB file Web Folder 9 File Transfer 1 Click Browse Select File send Keep Original IP CFG on Result BA 2 Select XP4423 RUN file from your PC 154 Operation Manual The partner delivers commitment 2 ey E El a 4604 _pluz English UI 2 00 1 fe CN ao ra RUN i i itsti ts SC pao D ane FAD FERR E me 2 3 Click Open Put File from PC to this Device Select File O0 14604 plus English Ul 2 00 1 P4423 RUN Ee Clear Keep Original IF CFG onk M Result MA 4 Click Send when result shows successful message upgrade is OK Please repeat the steps above and upgrade the second file XP4423 WEB 3 Restart the machine cold restart Cold restart this machine Web Folder At the left bottom side of web click Restart then sele
47. A 4600 Plus inquire extension number from MOSA 4491 4600A stability of MOSA4491 4600A is very important This mechanism provides 2 MOSA4491 4600A for redundant purpose When one of them is offline or removed for replace repair pupose system inquire the other one to insure system stability For how to configure MOSA4491 4600A please refer its own user manual For how to configure MOSA 4600 Plus to use redundant mechanism of MOSA4491 4600A please refer to MOSA 4600 Plus Technical Manual Chapter 2 Section 7 Phone Book 20 7 Usable SIP Device and SIP ITSP 20 7 1 SIP Device That Can Register to This Machine VODTEL Technology Inc had test lots of SIP device that is sold in the market including SIP Phone SIP Softphone SIP Gateway and SIP Wi Fi phone We recommend the model and brand below These devices can register to our machine and use most of the function VODTEL also provides the detail configuration of these devices Please contact with distributor For those model that is not recommend here has to use standard SIP protocol user can configure it according to the recommend model Not all recommend model is fully test When it is done the manual will be updated or the data 1s uploaded to Web or store it in CD 20 7 2 ITSP That This machine Can Register To MOSA 4600 Plus also acts as SIP Client that can register to ITSP Internet Telephony Service Provider Then user can use the services from ITSP such as free call inside netw
48. All new messages are retrieved code of the VM you have Input it in MOSA 4600 Plus Here is the configuration E Input Message Waiting On code This code must be the same as VM s new message prompt code When MOSA 4600 receive New Message Prompt code Extension number it will send Du Du Du tone and then normal dial tone to prompt the user new voice message when user hook off phone set Web Path 1 System Config 1 2 PBX Access Code Message Waiting Off E Input Message Waiting Off code this code must be the same as VM s All new messages are retrieved code When MOSA had got All new messages are retrieved code Extension number the dial tone of that extension will return to normal status Web Path 1 System Config 1 2 PBX Access Code Message Waiting On C Configuration on VM E Enable message notification light function E Enable new message prompt function E Enable extension line message notification light function E Enable oral notification function Extra VM function Operation Work Flow 1 According to previous example VM prompt calling side to leave message 2 Calling side leave message Voice message pass through MOSA 2 enter VM and leave message successfully 92 YODIEL Operation Manual 3 VM send code New message prompt code Extension number to the FXS port of MOSA 3 4 MOSA 3 receives the code and then change the dial tone When user of that extension hook off
49. Click Apply if it changes 1 Prefix Ext No Customized extension number Prefix of extension There is one set of value 10 means all extension number is 10xx and Prefix of other machine maximum length is 6 characters 2 Phone Number The phone number of this machine itself or others The VODNET Number may also be entered in this field It is the mapping of Prefix Number to the equipment When you input digit 0 here and click Apply button system replaces 0 with the full Phone Number of this machine There is a default value 0 here means the full Phone Number of this machine 3 Type There are two choices iPBX Phone It presents that this Prefix Ext No points to the machine itself or to the port of the machine If the extension number is specified by the machine itself selects iPBX If it points to certain port of the machine directly selects Phone 26 YODIEL Operation Manual 6 Planning of Extension There are two kinds of extension for this machine One is a general phone set that connects to this machine physically and the other is SIP extension It uses SIP terminal device SIP Phone or Softphone that runs on PC to connect this machine via IP network The extensions here in this chapter are the physical extension of PBX For SIP extension it will be described in chapter 14 Create the Connection of SIP Device 6 1 Extension Number The default physical extension number is 1011 1026 the real ports availa
50. Configuration on MOSA 4600 Plus E Enable VM connection on FXS port of 4604 Plus 2 that is connected to VM Web Path 2 Channel Config 2 1 Summary Select the Channel with FXS Type and click its St Status Barring Statistics PickUp Ext Voice Gain CH St Suffix type OND Fwd ciass 78 Inout Group No Mail In Out 1 11 OR FXS l 0 D D V 101 oo 2 12 FXS BiC o o W 1012 i o Enable connection to Voice Mail in Status table Type E Configure the FXS port 4604 Plus 2 that is connected to VM to join the operator group Join that channel to Operator Group in Status table Yeso 84 VODTEL Operation Manual The partner delivers E Disable DISA of 4604 Plus 2 and incoming call is answered by the DISA of VM The DISA of MOSA 4604 Plus can deal with different kinds of incoming call so disable only the incoming call type that is answered by DISA of VM Web Path 1 System Config 1 1 Basic Information Analog Trunk Call Disable SIP Trunk Call Enable IP call Enable E Configure the Flash Time of both 4604 Plus 2 and VM to the same value For example 200ms Web Path 4 PBX Advanced 4 4 Telephony Tuning Flash Time 200 my msec 13 1 2 Configuration on VM E Dial into the Voice Mail product from FXS port of MOSA 4600 Plus and configure Password Enter code etc and save the configuration finally mM Record the greeting of VM It may includes general greeting Internati
51. Example 2 The destination Local Phone Number is 22345678 and Area Code is 50 Calling side Taiwan dials 002 81 50 22345678 O02 is excluded when you do simulation then system simulator dials 22345678 3 because the ITSP use the same Country Code and Area Code and it is regarded as Local call 2 Country Code is the same but Area Code is different Example 3 The destination Local Phone Number is 22345678 and Area Code 1s 3 Calling side Taiwan dials 002 81 3 22345678 002 is excluded when you do simulation then system simulator dials 0 322345678 2 because the ITSP use the same Country Code but Area Code is different and it is regarded as Long Distance call 3 The same as the Country Code and Area Code of Japan however add digits are required VoIP telecom standard that define 050 Access Code even it is in the same area Here is the add subtract rule Example 4 Country Code Area Code Addi Remove Digits International Call a E al Nedlands 1 E Local Call fo nen Simulator The destination Local Phone Number is 22345678 and Area Code is 50 Calling side Taiwan dials 002 81 50 22345678 O02 is excluded when you do simulation then system simulator dials 05022345678 3 because the ITSP use the same Country Code and Area Code and it is regarded as Local call 14 3 2 2 Use Simulator to Simplify Configuration After the instruction above you can use Simulator first to achieve the result you
52. FXS Type and click its St Status Barring Statistics PickUp Ext Voice Gain CH St Satie pe OND Ciass 2 oa Group No Mail Indour 1 11 0P FXS 0 oo vi 1011 o0 2 12 FXS B C 0 ov V 1012 a0 Control Yes 47 YODIEL Operation Manual Web Folder 4 PBX Advanced 4 4 Telephony Tuning Analog Trunk Enable SIP Trunk Disable Time 1120 minuets Attention All extensions that use this function have consistent limitation duration for each extension and different duration for each extension is not available For example Extension is 3 minutes Extension 2 is 5 minutes When this function is activated the duration of all trunk call from that extension is limited however duration of Offnet Forward call is not under this control If you want all extensions are under the control of duration of trunk call then configure individual extension one by one is required If the extension user of this machine make trunk call via other machine then the duration is under the control of the machine itself not the duration control of the other machine 7 Configuration of Trunk 7 1 Disable Useless Trunk Port If users seize the truck ports of this machine from extension or remote site this machine will assign idle port from the last port upward If the port is idle the port is seized If the port is busy system seize next idle port upward All trunk port is enabled when this m
53. Forward To configuration on individual extension then incoming call is forwarded to this device extension that is defined at this field _ ri Fe JeTault Ca VODWNET ID Phone Number 16 2 Hotline Extension When an extension is configured hotline function the hotline call route is built when hook off For example Extension of 1012 make a call to 88628226336814 immediately and automatically when user pick up phone set of ext 1012 is access code of IP Call is the ending code of IP Call Configuration of Example Web Path 2 Channel Config 2 1 Summary Select Channel with FXS type and click its St Status Barring Statistics PickUp Ext Voice Gain CH St satis ype BAD as 2 ut Group No Mall inout 1 TOR ress 0 ENT v 1011 OD 2 le Faa Bic 0 OU v 1012 o0 Configure Softkey in Status Table Jh E b a E n F r oo oo 2 Pe TAE y Soft Key String Trigger Mode Trigger Digits Append Trigger Digit Not Append 131 YEDIEL Operation Manual Soft key String 8 86282263368 14 Contents of hotline number Trigger Mode Auto When the system detect a loop on the extension it triggers the call Trigger Digits Blank The digit to trigger the call When Trigger Mode is Auto it is blank here Append Trigger Digits Not Append IP Call 886282263368 14 is made automatically when user of extension 1012 pick up phone s
54. If the IP address currently is not required and the IP at backup CFG will be used then don t tick Keep Original IP CFG only Click Send to take effect Note If the file you update is not CFG file there is no effect whether you tick or untick it Put File from PC to this Device Select File FA4600_plus XP4423 CFG _Send Keep Original IP CFG on Result BA System will be restarted automatically and it will resume to original status before backup 19 4 Update and Backup Firmware via FTP Firmware update and backup can also be done by FTP Client 166 19 4 1 Firmware Update by FTP Software 19 4 1 1 Update RUN and WEB by FTP Software 1 Execute FTP Client Software such as CuteFTP WS FTP Enter IP Address User Name default is FTP Password the password of FTP and Console is same and the default is blank and the Fire Wall Port Number to 21 O x Session PYF E x Local System F Documents 460 General Startup Advanced Firewall E Name Profile Mame fi 32 168 1 11 New WS_FTP LOG Host Name Address 192 168 1 11 Delete AF4423 RUH HP4425 WER Host Type Automatic detect a Si User ID FTF Anonymous eee e Password i IY Save Pwd eles E Refresh ee Account 4 Dirlate Comment 226 Transter complete QUIT 221 Bue see you later Connect Le 2 Click button Connect to get connection between this machine and FTP Client The files of this machi
55. License SIP Line Capacity 2 SIP Trunk Capacity 24 omat Pad Control Yes foice Wail NFS and RAMDIsk 1 smart Console No 13 4 1 Use RAM or Flash as VM storage Original MOSA 4600 Plus hardware does not has built in Flash memory so it can save voice file on built in RAM for demo only purpose that there are max 2 voice files and it will be lost if power is off Configure VM setting in MOSA 4600 Plus Web Folder 8 Voice Mail Before system upgrade this machine is for demo only Demo Only state purpose and it use RAM as storage If system is upgraded it uses Flash memory automatically Current Setting _ Initialize Clear All Demo Only Status Need Warm Restart 2 Click Cancel Create Directory oave Disk Type Internal Disk VM Extension Number Visible in FTP 1 Select Internal Disk first Warm restart At the left bottom corner 95 ey Festart Microsoft Intemet Explore 10 13 6 152 Warm Restart Arty e Restart eo ee VM function of this machine is initialized OK Web Folder 8 Voice Mail System shows related message Need Warm Restart Create Directory Save Disk Type Internal Disk VM Extension Number Visible in FTP Current Setting Del FVPN Status Oen If built in RAM 1s used It shows va sion RAMSERV Silat E If built in FLASH is used It Remote Haost lP RAMSERV shows FLASHSERV Remote Directory idiskO Local Directory di
56. MADE IN TAIWAN R4EGRGS 2 Choose the Route Type from Local Toll or Specified 3 Choose if the trunk can be seized from remote in the field Trunk Call Allowed Web Path 1 System Config 1 5 Outbound Permission Apply Revert Permission List of Outbound Transit Maximum 192 Entered Outbound permission had applied to itself Paget 1 Show lt lt gt gt Toll Outbound Waiting List oaod 0064106415934 OOO O0 03 62 50 b b Trunk Call HAC Address Phone Number Route Type AdaModity Local Delete Decio idine oroha Clear Statistics T Search List Search If the field of Trunk Call Allowed is set to TRUE a sign will be followed by MAC Address in the Permission List of Outbound Transit No sign means seize trunk to make call is allowed For Trunk Call Allowed not only the Outbound Transit call is allowed the seize remote trunk from the remote IP PBX to FXO port of this machine is also allowed 32 YEDIEL Operation Manual 6 3 1 1 Specified Route Specified Route for Outbound Transit Call Specified route is to define some specified area as the destination of Outbound Transit Call If Specified Route is selected when Outbound Transit is configured please refer to 6 3 1 Permission of Outbound Transit Calls that means only the call to the specified area can be transferred via this machine Specified Route is de
57. MOSA 4600 Plus Operation Manual MOSA 4600 Plus Operation Manual Edition 7 0 Update 2008 07 16 DOC No 9171005107 YODIEL Operation Manual Table of Contents Table of Contents sesesocoececocoececocoesococcesocoesosocoesosocsesocoesesocsesocoesesessesessese 1 2 3 Sariy MTS CPUC EIONS sre csecevsessc lt ascssze0sscosssvaneasacessseeustecosscsvervesesecsesseacnel PR CEACC E E E E E EE kD Introduction Of FeatureSs ssssseecccccssssssssssccccecosossssssssscseesssssssssse LO Dull Tunk FC AUG e E E E E 16 32 Loe A er E ces EE E E E 17 3 3 PE T E e A E E E E E A S 17 3 4 aE S L a E E A E E EA A A E A 18 J SDE A S AU u o AAEE EE OE A A EE A AE E E 19 PEDIC AE AICO essorer reres AEN E E 4 1 Pe seriou cise atte oa E E E E tye pene not E E 20 4 2 NOCWCAPP A ANG C5 ose tesa asese dee E ascot gacenasden cheno sandentameconbecondiasaine ceaneeenanaeeugesesert 21 4 3 MSE TEC OS cera ssc ren rece cee eco een acc cre toe eee ce 22 4 4 COMMECHOM PORIS sessa nr E E e A AE ES 23 Dialing Plan for Access Code sssseecssseeocsssceccsseeocssseeesssseesssseeessss 24 5 1 RU ASS Ko eal op 3 2 Vere otk E a E EES 24 5 2 Default Example of PBX Access Code ccccccccccssssssseecceeeeeeeeseseeceeeseeeeaaeeseeeeeeeeeeaaas 29 5 3 R letor Extension NUMDCl cciesnstoscvessencedannstennacbensieaitenstedetnundsatassaceuchexsiesiieastadedsondeattes 25 Planning of Extension cececezseceseessccscasnesscesersoscsveueesecstescess
58. Minutes Seconds only if Manual is selected in Time Source is replaced with at dial pad of phone set Define an extension line as o Enter the extension suffix that night Operator 2 Digits from 00 to 93 will be night manual operator 91 Not restricted by Barring You will hear the dial tone again Table after dialing 91 Any numbers dial after above process is not restricted by barring table System manager uses this function for checking and maintenance Reset the password of 2 Digits from 00 to 99 When the user forgot the individual extension line password user can ask the system manager to reset the password to default value blank Define an extension line as 2 Digits from 00 to 99 Enter the extension suffix that day Operator will be day manual Operator 94 Configure password of 4 Digits 0 9 Configure password of phone phone set programming set programming mode for this mode machine 95 ee meee Region ID 2 Digits 00 99 Configure different Region ID Cee the greetings recode 1 Digit from 1 to 7 Enter the number of greeting to stop be played 97 Reset to recover all 1 2 Recover all parameters to parameters to default value 1 recovered by default value default value 2 recovered by default value except IP Warm Restart 1 2 1 Warn restart 2 Cold restart Record Greeting records 1 Digit from 1 to 8 Record the voice record of greetings total 8 voice records 20 3 Change Settings of Mas
59. N or mobile number number is configured this function is disabled when system is in Nighrt Mode Call Forward Control Day Night Forward To SCs Offnet To If incoming call is forwarded to 886282267890 and this number is configured to do Offnet 54 VODTEL Operation Manual The portner delivers Forward PSTN Mobile number then the incoming call is Offnet Forwared to PSTN Mobile phone If Call Forward Control is configured to Day Night however there is no number in the field of Night Service Agent of Direct Line no mater what mode day night does the box has now all incoming call can be Forwarded To specified number each channel can has different Forward To number such as the example below 886282265678 Control Day Night Foanwvard To 666282265675 Offnet To VODNET ID Phone Number ee 8 Configuration of Speedy Dial 8 1 Abbreviated Dial The feature of Abbreviated Dial is to provide a simple and short dialing behavior to send out the complex and long telephone number instead of dialing the full telephone number There are 100 entries for Abbreviated Dial The Abbreviated Dial Index is for every extension line to make a call by just hook off the phone set and dial lt 2 gt lt Abbr Dial Index 00 99 gt 2 is default value can be configured at Web Path 1 System Config 1 2 PBX Access Code When you make a call by Abbreviated Dial the call will override the restriction define
60. OK 88994326 203 204 89 31 2000 88994381 10 13 6 185 2000 88956381 61 220 13 25 2000 Add delete mark and remove all entries of Phone Book as below PHONE BOOK Save the file and upload it to IP PBX again then all records of Phone Book are removed Notice of MEM File Update After the configuration is finished please make a backup file for CFG file It is in case that 1f the data is lost you may upload the backup file of CFG file to this machine If you upload the previous backup file of CFG file to machine after the MEM file is uploaded the MEM file will be ineffective because the backup file overwrites the MEM file You have to re upload the updated MEM file to this machine to get the correct data 19 3 4 Create MEM file by MEM Software Tool When many MOSA 4600 Plus are used in networking and stacking environment use MEM software tool can create MEM file for each individual MOSA 4600 Plus Upload these individual files to individual MOSA and restart to take effect By this way administrator can save lots of time to do configuration and it also prevent mistakes This MEM software tool assume the configuration that includes 1 Group generally speaking it is country such as the field of A company include Taiwan and PRC 2 Location generally speaking it is city such as the location of A company include Taiwan 163 YODIEL Operation Manual Taipei and PRC Shanghai We assume that the MOSA boxes are all under the same NAT a
61. P Port Global IP Pot Member Private IP Port GlobalIP Port Ring Group 3 Extension Number only Members 0 Group Number 100000003 AddMember Member Private IP Port Global IP Pot Member Private IP Port GlobalIP Port Ring Group 4 Extension Number only Members 0 Group Number 0000000 Add Member Member Private IP Port Global IP Pot Member Private IP Pot GlobalIP Port 142 YODIEL Operation Manual 1 Four Groups at most are available and there are maximum 40 members in one group however there are maximum 40 members available for one single box only 2 Default ring group numbers are 100000001 100000004 and it is changeable in this web page It must be the extension number of this machine if default value is used such as 10xx and it can not be the same as other existing extension numbers If numbers are duplicated or there are any errors system does not work and system also won t check it 3 The members of ring group have to be the extension numbers that is defined in Extension Table not necessary has to be the extension of this box 4 The member can not be the number of another ring group or an extension number that Forward To an ring group extension 5 Members go normal forward if normal Forward To function is configured on members Make a Ring Group Call For the example of default value if incoming call from user dials extension 100000001 then all members of 100000001 ring group wi
62. S Disable LOC Local TOL Toll INT International 3 YES NO Ch Channel Sfx Suffix Adm Admin State Ctrl Forward Control Forward To Offnet To Soft Key String Mode Trigger Mode TrigDigit Trigger Digits Append Append Trigger Digits User Name BC Barring Class TC Trunk Class OTC Outbound Transit Control OP Join Operator Group Caller ID Detect 3 Amaj oS A ou Or Om Or Bw cal ee c me Me r Su E pc YES NO be MAO 2 OEY F 11 19 Upper part of window shows all Channel settings of the IP Line Lower part of window shows the meanings and string length of each field Each field has to be separated by gt Heading and ending of each entry has to be included by Add new entry at the end of last line when new data has to be added If a is added before such as it means that the data of this line will not be processed and it won t take effect The information of each field NM Wh amp 21 23 22 1 Note Name Length Description Ch Channel not be zero Sfx Suffix 00 99 Adm Admin State EN Enable DIS Disable Ctrl anwar E Line D Disable AA B Busy BC BusyCascade N NoAnswer BN BusyNoAnswer Trunk D Disable A All P PrivateLine P2 PrivateLine2 DN DayNight Forward To USE Offnet To Ue Soft Key String Uea Mode Trigger Mode P Key Press A Auto TrigDigit Trigger Digits USSE Append Append Trigger Digits User Name BC Barring Class TC Trunk Class OTC Ou
63. T4 4857 Bytes 2004 01 50 18 07 07 PAAK G TS b 6 Bytes 2004 01 0 18 09 51 XPA G T6 10704 Bytes 2004 01 30 16 11 22 PAARS GT 11320 Bytes 2004 0310 09 12 42 PAAK GTO 45244 Bytes 20040915 14 14 52 PAA MEM 175 Bytes 2006 01 26 16 09 00 KP44 WEB fa2 0 Bytes 20060119 15 06 00 Download the MEM file to PC and open it by Notepad It shows as below Ej EAEE MEM p84 l x AE PHE tATu SBHH 886282263311 862172235511 OUTBOUND TRANSIT G0 03 62 88 76 76 x 2 1 PHONE BOOK 862172235511 192 168 1 12 2616 ABBR DIAL Then you can create the data by yourself To know the format of data entries please refer to Web Path 8 File Transfer at bottom line sample MEM File Click Sample MEM File you can see the table below Create the data entries according to this table to speed up installation 161 EL Operation Manual The partner delivers commitment format Pretix phone number Type phone iPox Conference 111 12545676 0 iA OOOO 1 Fiormat MAC phone number eon E Allowed 0 No l Yes l 1 Local2 Tolli3 specified l 00 03 62 11 22 33 12345676 1 0 00 03 62 12 34 56 gogoaog 2 1 format phone number IP Address port 12345678 de etal Ol 2000 soscoo000 iF ete Oke 2000 format index phone number OU 12345675 01 minimin mimm m format entity 0 for all realm username password 1 realm realm user paag 2 realmB realmB_user S format entityil for all username password 1
64. TN via MOSA s FXO port this function can adjust the volume gain to those destination Web Path 2 Channel Config 2 1 Summary the status of SIP Line Voice Gain Tuning X The volume of listening and speaking of Softphone IP Phone itself can be adjusted by the IP Phone and Softphone itself Add busy tone When the busy tone detection of MOSA s analog FXO is enabled if the busy tone from detection gain control PSTN or PBX is too loud or quite that is unable to be detected then the detection sensitivity is adjustable Web Path 4 PBX Advanced 4 4 Telephony Tuning Busy Tone Detection Threshold Add control items in To work with new developed software tool lots of configurable items is added into MEM VODTE The partner delivers commitment Add default value of Barring Table Pick up specified extension in PBX group structure Duraing for extension to trunk call can be limited Modification of IP Search function New control code in text mode channel settings Behavior of failed Consult transfer Add service with extra i Operation Manual file By the software tool it can create many different types of mem file Upload mem file into the machine and restart to take effect Please refer to 19 3 4 Create MEM file by MEM Software Tool In previous version configure it by yourself is required Please refer to 6 3 3 Barring Class Operator in different PBX group can pick up extension number in other
65. Transter complete x Close Cancel Logv nd Hel Options About Exit Configure Call Forward for MOSA 4600 Plus Only incoming call to Analog Line extension or IP Line extension is able to use voice mail The condition to activate voice mail is the same as Forward To settings It can be configured to forward to voice mail in such conditions that include All Call Busy No Answer Busy No Answer If the number that voice mail uses is 1099 then configure it to the Forward To number Barring Statistics PickUp Ext Voice Gain st Suffix Type OND Fwd cass infout Group No Mall In Out Hi 0 g0 Vsa 1011 ovo Tm FXS Ch 1 m 11 0P 2 170P B N 0 ovo Ve 1012 ovo Select the Forward To control behavior type and the Forward To number 1099 Call Fonvard Control Busy No Answer Fonward TO ire Hoi 1099 Offnet To fF If the duration of waiting time to enter voice mail is not suitable configure No answer send greeting of DISA is required When voice mail function is activated system redirect incoming call to voice mail before No answer send greeting time is expired 97 eee Operation Manual Analog Trunk Call Enable ts SIP Trunk Call Enable x IP Call Enable x No answer send greeting 0 50 sec Greeting Mode Day WWeek Foliday Operation of Voice Mail E Incoming Call to Voice Mail If an extension such as 1012 is configured to Forward To voice mail line no 1099 when the extens
66. according to factory default or license added lt RAMDisk Use built in RAM For demo only and maximum two voice messages can be recorded It disappears when power is off lt NFS and RAMDisk It can use built in RAM for demo only purpose or use add on NFS storage gt New MOSA 4600 Plus hardware has built in Flash memory and extra NFS for voice file storage is not required Note the function to use add on NFS still available The machine may have status below according to factory default or license added lt Disable No built in voice mail function lt NFS and RAMDisk It can use built in RAM for demo only purpose or use add on NFS storage lt FlashDisk Use built in Flash memory for voice mail storage lt NES and FlashDisk Can be selected with the two options built in Flash memory or add on NFS The current license status of VM can be found at the location below Web Folder 2 Channel Config 2 1 Summary Click Channel Upgrade at top right corner Idle Conversation In Use he Off Line Pool Disable Channel Upgrade Ine Barring 2633 Statistics PickUp Ext Class Status In Out Group No 1 01 0P 1 0 0 0 Vja 1001 Ext Ch amp t Suffix Entity DND Fwd User Name It shows the windows below Marked place is the license status of VM 94 YODIEL Operation Manual http 210 62 149 78 License Mozilla Fire B aox Info ETET Key ae _ Authentication Key Result Current
67. achine is produced It might be possible that users seize an empty port without wired or current that is totally silent at phone set if not all trunk ports are installed To prevent this kind of problem disable useless port 1s required Web Path 2 Channel Config 2 1 Summary Select FXO channel that is for incoming call only and click its St Status Error Trunk Statistics Gain Ch St Access Type Caini Fwd Class T 38 In Out Last Number Dialed In Out 3 g FXO D 0 oo Oo 4 FXO 0 2 Td OU OO Disable Channel 48 vO DIEL Operation Manual ommitmen Analog Trunk Informatior Analog Trunk In Channel 4 Channel 4 Admin State Disable Admin State Disable Operation State Enable _ Operation State Note For V2 02 1 included or later version analog trunk FXO loop current detection is provided System detects loop current status of wired ports If no loop current is detected system skips these ports when trunk seizure happens Disable ports via management web are suggested if these trunk ports are not required 7 2 Permission of Incoming Call Route to Trunk MOSA 4600 Plus provides the feature that can make transit call to the trunk FXO or SIP port then route to FXS port of other machine or to PSTN via other machine PSTN IP PSTN call so called transit call This chapter tell you how to configure the permission of incoming PSTN call to transit to PSTN call If the transit phone number is VODNET No
68. al 0286216666111 Define field of Forward To 4 Hang up the phone set Disable Call Forward by Phone set 1 Off hook the phone set and dial 0 0000 Du Du Du 2 Dial 010 Du Du Du Disable Call Forward 3 Hang up the phone set Configure General Call Forward by Web Web Path 2 Channel Config 2 1 Summary Select Channel with FXS type and click its St Status Barring Statistics PickUp Ext Voice Gain Su Neste e etllltes Sa Maia e Class A inout Group No Mall In Out 1 10P FXS 0 D0 Wia 1011 g 2 12 0 i oo Ve 1012 o0 Configure Call Forward in Status Table el ee as E T m Fh b rF Re oP ji z T r 2 oo a p m ERE aif f EL T A cy Control Fwd Forward TOt no 88625226339124 Ofinet To It shows icon after configuration CA Icon of other status 1s shown below A All Calls B Busy B C Busy cascade N No Answer B N Busy or No Answer 123 YODIEL Operation Manual Activate Call Forward Disable Call Forward Control JAI Calls Forward To The phone number full number can plus extension number of the destination or VODNET Number OffnetTo Blak o Note If the value in Forward To field can be found in Extension Number Table Web Folder 1 System Config 1 3 Extension Number system saves data in Extension Number form and Ext No words in shown on the web Later even the phone number field that maps to this Prefix Ext
69. al Phone Number correct For example the SIP access code may not the same as real condition please adjust it according to real condition Role Location International Country Code Long Area Code Access Code Distance Access J calling side 81 2 digits J0 50 digits Assumes the Local Phone Number of U S called side is 2345678 Owing to the location of calling side is Taiwan so the number dials is 002 1 408 2345678 Don t add International Access Code 002 when you do simulation 111 YODIEL Operation Manual Japan ITSP Taiwan this machine calling U S called side side In this example calling side make call to US however it route through Japan s ITSP so the number of called side has to comply with Japan s telecom standard The number dial from Japan s ITSP should be 010 1 408 2345678 The setting of Add Subtract rule should subtract the first 3 digits 002 of original dialing 002 1 408 2345678 and then add Japan s International Access Code 010 and become 010 1 408 2345678 finally Configuration of This Machine Configure value below Web Path 3 SIP Environment 3 4 SIP Trunk Numbering Japan Country Code 81 Area Code 50 Country Code and Area Code of ITSP setting Country Code Area Code International Call Long Distance Call Local Call imulator 112 YODIEL Operation Manual Default Value i Country Code Country Code of Japan 1 AreaCode Area Code of the loc
70. all to PSTN such as mobile phone The incoming calls never miss The rule of call forward also includes All Calls Busy No Answer Busy or No Answer Secretarial Intercept When there are manager and sectary and all incoming call to manager is filtered by sectary Sectary can decide whether to forward calls to manager Timed Alarm User of extension can input alarm time by dialing keypad on phone set Phone set is ringing to notify you when time is up such as Morning Call Do Not Disturb DND Extension is able to make outgoing call only when it is configured Incoming call is not allowed 18 YODIEL Operation Manual 3 5 System Feature Flexible Numbering Plan Extension number and function access code can be flexible configured according to origination of enterprise or location of installation to reach the max user friendly and easy memorize purpose Selectable Tone Ring Specification MOSA IP PBX can select suitable Ring Back Tone Dial Tone and Busy Tone that fit local telecom specification Call Detail Recording System provides detail recording of trunk PSTN call that can be used on billing system Emergency Telephone For models that have symmetric module 4603 4604A 4604D and 4608 4616 they connect PSTN and extension directly for emergency call when power breakdown happens Build in DISA DISA is built in this product for each incoming trunk and IP call The greeting section can be recorded by phone set Build
71. and then click Apply O Mon 00 00 00 00 All week as Mon rf Apply Configure all day 24 hrs as Off duty time Tick Night of that day such as Wed and click Apply Wed 00 00 00 00 M Dar Might C Dayle Night F Apply 79 Operation Manual The partner delivers commitment Configure 7 days a week and 24 hrs a day as Off duty time Tick Night of Mon click All week as Mon and then click Apply Oo Mon 00 00 00 00 C Day Night All week as Mon n Apply Customized your own On and Off duty time Remove all check mark of selected day such as Wed and click Apply Wied 00 00 00 00 l Day Night M Apply System shows the time selection menu that can be defined by yourself Wed foo 00 foo 00 l Dayr Night Select the On Duty time of that day and click Apply If there are many days needed to be configured repeat the steps above and possible example is shown below Fy Day Night Time Setting Microsoft Inteme t Explore Y Ioj x Apply Cancel DaylNight Time Setting Day Time Start End All o Mmo foo Ajo pe Ajo A C Dayr Night Tue fo sijo fie ljo C Dayr Night Wed fo mijo H fie mlfj0 C Dayr Night Thu o ijo fis mijo C Dayr Night Fri fo wifo fie ifo MDayCNight Sat o ijo A p2 mijo C Dar Night ah Sun OOOO OOOO F Dayle Might All week as hon ie am nL a 80 VODTEL Operation Manual ortner de Timitme 12 3 Configure Greeting Mode f
72. apping 107 The partner delivers commitment Operation Manual Need VWarm Restart Apply Cancel Domain Name Port Domain Name iP Por Time Interval 30 86400 sec RTP Tracking Control SDP Accept Calls Fram Prox Only Entity Entity Control Register Status Check registration Address status Default Accoun ser name Password Cantirm Password Contact Address Information Current Address 211 Click Apply to confirm configuration Later check the registration status 14 3 2 Configuration of SIP Trunk Dialing Behavior Dialing from SIP Trunk is route to the ITSP Internet Telephony Service Provider and connect to other SIP phone by ITSP You can dial 8 to seize SIP Trunk and hear the dial tone from ITSP then make SIP Phone call This method is suggested If auto routing function is used dialing behavior here need to configure to make dialing number correct for different ITSP because the installation location of this machine may be different from the ITSP that this machine register to 108 TEL Operation Manual The partner delivers commitment The real dialing number of SIP Trunk is composed according to the rule here add or subtract Country Code Area Code Access Code Web Path 3 SIP Environment 3 4 SIP Trunk Numbering Apply Revert Setting Country Code Area Code AddiRemove Digits International Call Long Distance Call fo xl Local Call E
73. ation of Japan Remove Leading N International Call 3 in this example the digits actually removed are 002 and it is the International Access Code of Taiwan 3 digits Long Distance Call 1 the Long Distance Access 1 gt Set 0 at below field Code of Taiwan is 0 digit In this example O gt Keep blank at below Distance Access Code is not required for making filed international call so it doesn t affect the result Since the Long Distance Access Code of Japan is the same as Taiwan s 0 so configure the field to O is also OK If 0 is configured the Add Leading Digit String at Long Distance Call field below is not required Local Call 0 number is not changed set 0 Add Leading Digit International Call 010 International Access String Code of Japan Long Distance Call 0 Long Distance Access Call 0 When 1 at field above of Japan is configured Blank gt When 0 at field above is configured Local Call Blank Needs not to add and don t Blank change Simulator Input 14082345678 to simulator International Access Code of Taiwan 002 is excluded then output 01014082345678 1 Ey Simulator Microsoft Intemet Ex T Ix i Trunk Type Dial in Full Phone Number 14 Dial Out Phone Number O10 140827345678 1 International 2 LongDistance 3 Local ja COR ee ee 113 Operation Manual The portner delivers commitment Other Example 1 The same as the Country Code and Area Code of Japan
74. ations between day and night Web Folder 2 Channel Config 2 1 Summary Select the FXO Channel that has different forward to destination between day and night and click its status Error Trunk Statistics l Gain Ch St Access Type Count Fwd Class T 38 In Out Last Number Dialed In Out 3 g FXO 0 0 ovo g0 d 9 FAQ 0 0 v OU OU Select Call Forward Control to Day Night 53 Operation Manual The partner delivers commitment Call Forward Control Day Night Disable Forward To ie Offnet Ta Private Line Configure the Forward To number at night in the field of Night Service Agent of Direct Line such as 886282267890 Web Folder 4 PBX Advanced 4 4 Telephony Tuning Night service Agent of Direct Line YODNET ID Phone Number When Night Mode is activated for Day Night mode of DISA and Call Forward Control is configured to Day Night The incoming call to this trunk channel is forwarded to 886282267890 Rule for this feature For this field Night Service Agent of Direct Line each box can has one Night Service Agent of Direct Line No for incoming trunk call only so specify it to the DISA of other box manual operator or ring group If Call Forward Control of trunk channel is disabled Call Forward is disabled even though there is any number in that field Call Forward Control Disable b Forward To CE Offnet To Doo Night service Agent of Direct Line VODNET ID Phone Number If Offnet To PST
75. atistics PickUp Ext Voice Gain Cho st Suffix Typey DAD Fwd cass 78 Inout Group No Mall In Out 1 OR Fas 0 OU EF 1011 00 2 Se P BM 0 OU V 1012 OU To configure that channel click St status icon of that channel Analog Channel FXS Input Gain o dB Output Gain la dE Silence Suppression Enable gt FXO Busy Tone Det SIP Line antral Disable Attention If there is no special purpose such as the case above activate this function is not required and the default value is disabled When Full Time Busy Tone Detection is enabled it might be possible that Incoming call is disconnected accidentally owing to misjudgment of this feature with the interference from PBX manual DTMF that dial from user or other noise 20 6 Work with MOSA4491 4600A for Redundant Purpose Note Only for Firmware V3 04 or later version A MOSA 4491 4600A box can provide 10 thousand of extension number and it is no longer limited to 600 entries 800 entries after V3 03 of a single MOSA 4600 Box When MOSA boxes are under stacking networking structure administrator can configure extension number in MOSA4491 4600A and all MOSA IP PBX inquire extension from MOSA4491 4600A When there are any extensions have to be added or modified add modify entries in MOSA 4491 4600A 179 VODTEL Operation Manual The partner delivers is enough Add Modify extension table of each MOSA 4600 Plus box is not required When all MOS
76. ble 124 YODIEL Operation Manual ee Activate Call Forward Control All Calls Forward To The extension line of secretary 2 Secretary press phone set Flash or extension of GM Then the incoming calls is transfer to GM Only the extension of secretary is allowed to Call Transfer or dial to the extension of GM 16 1 3 Offnet Forward to PSTN 16 1 3 1 Offnet Forward to Remote PSTN Line From Local Machine User may forward a call from the extension line of this machine to a PSTN line in remote site via a transfer machine Here is the configuration 1 Configuration for the parameters of Call Forward of This Machine A Forward To The telephone number of the remote machine B that will forward to If the transfer machine is the machine A itself keep this field in blank ffnet To O The telephone number of Trunk FXO PSTN or SIP that the call will be forwarded to Because this call will be dialed from the remote machine B the phone number must be entered from the point of view of the remote machine B The phone number of remote Forward To machine B needs to be entered for Offnet To function to PSTN 2 Configuration for the equipment of Remote Transfer Machine B For remote transfer machine the telephone number same as the telephone number configured in Offnet to of machine A need to be defined in the field of Permitted Phone Number for Offnet Forward Example Own
77. ble 9 2 2 2 Configuration of PBX Line Group and Wiring Group PBX FXS port that connects to MOSA 4600 Plus and specify line group access code such as 6 to this group When digit 6 from extension or PSTN is dialed user hear DISA greeting from MOSA 4600 Plus or second dial tone is heard IP Call can be dialed now FXO Line PSTN Group Line and set access code such as 6 63 YODIEL Operation Manual 10 Work with Other MOSA Products 10 1 Configuration of Stacking Networking Here is the definition of Stacking Networking Stacking Means more than one machines stack together in one single location Stacking can increase available port Channel Networking Means many machines are used at different place and they are connected with Internet Networking can expand useable location MOSA 4600 Plus use fully distributed architecture and many machines including 2 4 8 16 models can stacking networking together without worrying about expansion Even though the machine is planned to use in stacking network environment at the beginning it still need to finish the installation and configuration of a single working machine Please refer to Quick Installation Guide When those steps are finished then follows the Section below to finish the configuration of stacking networking 10 1 1 Configure Different Port Number When Stacking For different machines the use public IP Internet they can use 2000 gt 5060 gt 10000 at t
78. ble depends on what model you use 6 1 1 How to Know Default Extension No from Web Web Path 2 Channel Config 2 1 Summary Select the Channel that you are going to configure that Type is FXS and watch its Ext No Barring Statistics PickUp Voice Gain Ce E ee E Glass 1b intout Group Mail In Out 11 0P FXS D D ar D 2 xo sj Nt D D D Vi D0 1011 means its extension number is 1011 and so on To configure that channel click its St Status to enter sub configuration menu 6 1 2 How to Know Default Extension No from Box For 3 or 4 ports model please watch the label of machine Example of 4 ports model is shown below Only FXS port can acts as extension means the extension is 1011 2 means the extension is 1012 and so on For 8 or 16 ports model please watch the matching table below 27 YODIEL Operation Manual Location No printed in panel Extension number only FXS can be extension 1011 1012 1013 1014 Lower module S1 4 ports of right side 1015 1016 1017 1018 re oi l 2 3 4 Upper module S2 4 ports of Upper module S2 4 ports of right side Se ee 1023 1024 1025 1026 a5 Group 4 ports from left KAES us Group 2 4 ports from right a m left side 1019 1020 1021 1022 gt 6 2 Configuration of Pickup Group Pickup group can be configured on FXS port and users in the same group can pick up each other s extension 6 2 1 Pick u
79. cal Manual Chapter 2 4 4 Telephony Tuning VODTEL Operation Manual The partner delivers commitment adjustable aa Select the sequence of For outgoing trunk call administrator can configure different outbound sequence From this outgoing trunk call version default sequence is changed to PhoneBook Outbound VODNET Please refer to MOSA 4600 Plus Technical Manual Chapter 2 1 2 PBX Access Code IP Call Priority Modify the input For VODNET server serial No there is default value for public service If there is VODNET format of VODNET No server in your own company administrator can also input IP address amp port of their own server serial No VODNET Server Please refer to MOSA 4600 Plus Technical Manual Chapter 2 6 IP Setting VODNET Setting The Account and The length is extended to 30 characters Note This configuration has to be done by Password length of VODTEL remotely If administrator does not has this requirement of extra long Account and Web and Console is Password apply this service is not required extended Change History Software Version 2 02 1 amp 3 03 0 The difference between The main difference is the hardware which 2 02 1 and 3 03 0 supports are different 2 02 1 Support original hardware and it upgrade box from 2 02 0 and add some new function The software for this hardware is terminated unless there are bug problems 3 03 0 Support new CPU hardware and it upgrade box from 2
80. calls to Tokyo are allowed The toll call starting with Q and international call starting with 001 are not allowed except the call to Shanghai 001 86 21 Attribute ACCEPT Barring Table 001 Exception Table 0018621 5 Example 5 For the machine that shipped after Firmware V2 01 included or above this system configure default barring class for different Region ID Default barring classes includes 1 Local 2 Toll 3 International 4 none 5 none 6 Lock Phone Earlier firmware does not have barring class 6 Lock Phone Administrator has to configure it manually This call is to limit trunk seizure call Note Auto routing control for Outbound permission call is located at 1 System 1 5 Outbound Permission For extension users that want to lock phone set by dial pad please refer to 6 3 2 Permission to make outgoing call Outbound Transit Control Barring Class 6 Attribute DENY Name Lock Phone Barring Table None Exception Table None 6 3 3 3 Modify the Attribute of Baring Classes If the attribute of the Barring Class is defined it is not allowed to define a new attribute New to the same Barring Class Any modification to the attribute of Barring Class has to delete the attribute Delete and then define a new one 40 Operation Manual The partner delivers commitment 6 3 3 4 View the result of configuration When configuration is done view the result with Summary Table Barring Class
81. cascaded IP DISA is not workable The IP DISA at the second level won t answer the call and it 1s redirected to the channel of manual operator If you have the application to cascade IP DISA please upgrade to V2 00 or later version Web Folder 1 System Config 1 1 Basic Configuration Analog Trunk Call Enable SIP Trunk Call No answer send greeting 10 50 sec Greeting Mode Day Week Holiday The default value of DISA for IP Call is Enable Unless there is other requirement please keep default value 13 Work with Voice Mail Product MOSA 4600 Plus can work with other brand analog Voice Mail Product the paragraph below use VM instead The function of VM includes Voice Mail Box Retrieve Listen Voice Mail After proper configuration MOSA 4600 Plus not only has complete original features but also has VM functions The function of VM depends on what brand and model MOSA 4600 Plus connect to Suitable Hardware and Software E One set of or more sets for cascade MOSA 4600 Plus E Voice Mail product that is able to work with commercial PBX 83 VODTEL Operation Manual The partner delivers commitment Hardware Connection Reserve the FXS port of MOSA 4600 Plus to connect with the line of VM and then the hardware connection is ready to work 4604 Plus 2 4604 Plus 1 ve NENO Voice Mail 4604 Plus 4 4604 Plus 3 13 1 Basic Configuration of VM and MOSA 4600 Plus 13 1 1
82. ce Bridge Chain Info field FONEMOSA 4496 Web Path BASIC CONFERENCE Slave Conference Bridge Chain Address teed WamBestat y Conference Bridge Chain Info Phone Number Pl Portl F2 Port Chairman Phone Number EEEE 10 13 64 2000 211 21 40 178 e999 L As the example graph above configure IP Port field of next slave FONEMOSA 4496 16 Configuration of Other Application 16 1 Call Forward The feature of Call Forward is to predefine a destination on the extension line and then all calls to this extension line will be forwarded to the destination automatically The destination can be defined in MOSA 4600 Plus are m The extension line in the same IP PBX m The extension line of another MOSA 4600 Plus at remote side mM The extension line of another MOSA 4600 FONEMOSA 4400 at remote side Mm SIP device SIP Phone gt Softphone gt SIP Wi Fi phone E The public line PSTN through the machine at remote side Off net Forward For the feature of Call Forward there are 3 parameters to be configured Parameter Description 121 YODIEL Operation Manual Control Disable Disable Forward Feature All Calls Forward all calls Busy Forward only if this line is busy Busy Cascade Forward only if this line is busy And if the forwarded line is also busy and Busy Cascade is defined this call will be forwarded to next destination as configured 16 times max can be forwarded No Answer When there is no answer for this
83. cific remote trunk in advanced When dial tone of remote trunk is heard then dial PSTN number later When this function is applied the barring of extension is still under effetely control Trunk Class Trunk can be group by detail for different trunk connection type special number or device such as door phone or paging speaker User can select specific trunk according to different purpose Call Barring There are 6 barring class for each extension Each barring class can apply to each extension to limit calls Transit Call PSTN incoming call can transit out to other PSTN via this machine under password control User that is not at office can save PSTN call expense via VoIP network Speed Dial 16 YODIEL Operation Manual This machine provides 100 sets of Abbr Dial number Number that is too long can be defined as speed dial number User dial speed dial number without remembering lousy long number Direct Outward Dial When the extension is seldom to make call to other extension MOSA 4600 Plus can make this extension to seize trunk automatically when phone set is pickup User can make trunk call directly without selecting or seizing different trunk 3 2 Line Feature Call Pickup Group Users can be grouped for Call Pickup purpose such as Sales R D for max 10 groups Users in the same group can pickup others extension and they won t be able to pickup extension in other group Group Hunting A series of extension can be grouped to
84. cmi ui 1010 2 mi VEN format index user part host part port via proxy Nol Yes minimi user registrar com SUB Note There are several parameters added for Firmware 2 02 These parameters are helpful for the operation via MEM software tool New parameters include Box Info Channel Setting Barring Table Offnet Specified Route Ring Group and Inbound Password For the format of these parameters they are suitable for you to create MEM file by MEM software tool Errors are possible if it is input manually so please contact with dealer for sample MEM file For MEM software tool please refer to 19 3 4 Create MEM file by MEM Software Tool After modification is done upload it backs to this machine then the data on this machine is updated Delete of MEM data Note The IP PBX had already kept all of the data before you download the MEM file So the data is not removed if you remove entries all or partial of the MEM file and upload to machine again If you need to remove any entries you should 162 VODTEL Operation Manual The partner delivers E Remove entry from Web page E Add special mark to MEM file Follow the way below Example 1 Delete a Prefix Number record Original MEM data 3000 882994546 0 Add delete mark and remove its number as below 3000 Save the file and upload it to IP PBX again then the record is removed Example 2 Delete the whole Phone Book Original MEM data PHONE BO
85. coming only FXO port please select different 50 VODTEL Operation Manual The partner delivers commitment FXO port and repeat steps and 2 4 Web Path 1 System Config 1 4 Trunk Group Class Tick Incoming Only on Trunk Class 2 and then click Apply Trunk Class Configuration Analog TrunkClass 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Telephony Group i F m m m m 7 IncomingOny OC Mio ole le co ole le e e le e co 7 4 Call Forward to Backup Line for Incoming Trunk call Each incoming trunk call can be forward to specified phone number directly without conditionally that caller needs not to dial any extension number however it is possible that the specified number is busy In this section you can configure the results When DISA is disabled and manual operator is busy DISA is on day mode and the specified forward number is busy The incoming call can be forwarded to specified number can be ring group If the specified number is also busy system will try these two numer alternately until it is connected or caller side hang up the call For incoming IP trunk call system will try 20 times alternately and disconnect the call if it is busy The incoming trunk call number that will forward to use 886282263456 as example 1 Web folder 2 Channel Config 2 1 Summary Select the FXO Channel for incoming call only and click its status Error Trunk Statistics Gain Ch St Acces
86. cription of the interactive help system Ip Global IP configuration subcommands Log Control log output Manager Enable Disable the specific management function gt including Enable Disable management of FTP gt Telnet and Web No Negate a command or set its defaults Outbound auto sync Automatic sync remote outbound entries Password Modify password of enable command region_id Set regional id service_port Set service port number terminate Force channel clear down 20 2 Management by Phone set Specified channel can be terminated by console command IP PBX config terminate 99 means to terminate call at channel 99 The value can be 00 99 There are two levels of managements the user of extension line and the system administrator 20 2 1 User of Extension Line Every extension line has a password Off hook the phone and hear the dial tone Dial O or press the button on the rear panel of machine and then make call to FXO port of this machine no 0 or password is required and hear the tone of Du Du At this moment you may configure the parameters by following instructions and end with Attention button on the rear panel of the machine is for maintain purpose and don t push it under normal condition 170 YODIEL Operation Manual Call Forward 0 1 2 3 4 5 Configure Call Forward type 0 Disable Only Forward All Calls take 1 All Calls effect if make call from FXO 2 Busy 3 No Answer 4 B
87. ct Cold Restart and then click Apply d Restart Microsoft Intemet Explonen o x 10 13 6 152 IP Search Cold Restart Phone Number Search Apply Show Route Ei Restart 2 g aae o g 4 Upload original XP4421 GT1 8 to this machine Web Folder 9 File Transfer 155 Operation Manual The partner delivers commitment 1 Click Browse Put File from PC to this ere select File _Send Keep Original IP CEG on Result BIA 2 Select XP4423 GT1 file from your PC TER 2x EaD E 4600_plus 0e HP44EE GTA HP440E GT5 HP44EE GTS HP44EE GT HP44 E GTS Bam XP442X GTI ARR x mra PT ERAT 3 Click Open Put File from PC to this Device Select File F 4600_plus XP44Xxx GT E Clear _Send Keep Original IP CFG only F Result BA 4 Click Send when result shows successful message upgrade is OK Please repeat the steps above to upload files GT1 GT8 5 Upload FVTN VMM VMM file is the voice and control file of voice mail There is pronunciation of different languages Default file is Chinese If Chinese is not what you want there is English version Please contact distributor Web Folder 9 File Transfer 1 Click Browse 156 Operation Manual The partner delivers commitment Put File from PC to this Device Select File send Keep Origin n Result NLA 2 Select FVTN VMM file from your PC
88. d and it only apply to FXO Trunk only For FXS port it use loop current detection and there is no Busy Tone Detection issue FXS Phone PSTN Busy Tone Detection 59 YEDIEL Operation Manual Busy Tone Detection of MOSA 4600 Plus MOSA 4600 Plus had built in busy tone detection system of PSTN for many countries If correct Region ID is configured the system can detect busy tone correctly To know the current Region ID setting please refer to Web Path 1 System Config 1 1 Basic Information Redon ID Of anwan To change Region ID it has to use Console or Telnet and also do Factory Reset when it is done Please refer to Quick Installation Guide section 5 2 Configuration of Telecom Region ID and also refer to its Region ID table If the location of this machine is not listed in the table you can refer to http www itu int ITU T inr forms files tones 0203 pdf List of various tones used in national networks to find busy tone specification of the location country and configure the Region ID of this machine to use the location with similar busy tone specification For example for Macao configure Region ID to French or German which their busy tone is similar to Macao Busy Tone Detection of PBX The busy tone that MOSA 4600 Plus sends is the same as the specification that it detects the busy tone of selected Region ID so configure the busy tone detection of PBX to the same country as MOSA 4600 Plus 9 2 Co
89. d in the Barring Table if the Index is from 00 to 69 and the call will be restricted by the definition in the Barring Table if the Index is from 70 to 99 QO 9 and may be used to define the Abbr Dial Index in Abbr Dial Table The number defined in the table is the actual digits to be dialed out for making a phone call For example if you would like to dial 9 then the call of telephone number 0921888666 will be made and then you should configure the telephone number in the Abbr Dial Table as 90921888666 Another example if you would like to make an IP call 82263368 then you can configure the telephone number as 82263368 in Abbr Dial Web Path enter 4 PBX Advanced 4 2 Abbr Dial and input Abbr Dial number that is shown below 55 YODIEL Operation Manual And then click Apply button Index Abbr Dial Number Addi Modify 056282263390124 8 2 Digit Map Note Only for Firmware V3 04 or later version When users dial auto routing call to trunk or VODNET call users have to dial to end each call otherwise wait for dial ending time 3 seconds to send to call is required By using Digit Map function call is sent immediately 1f common dialing type 1s pre configured and it also match what users dial Dial extra or wait for dial ending time 1s not required To active this function Web Path 4 PBX Advanced 4 8 Digit Map Control Input digit map type Refer to example before input the digit
90. de Area Code Phone Number also can be VODNET number VODNE T I DvPhone Number Attention Make call between the operator extensions in different machine in advance 6 5 Change Extension Number The default extension number of physical extension FXS port is 1011 1026 available extension is depends on the models with different ports In 6 1 Extension Number we know the rule of extension By these rule you can specify your own extension number 6 5 1 Change Prefix of Extension The default physical extension number is 1011 1026 because the system configure a default prefix of extension 10 in Web Path System Config 1 3 Extension Number shown below 10 0 IPBx For your special requirement you can change it such as adding a new Prefix Ext No 8 Then the extension number is changed to 811 826 Here is the way to input and click Apply when it is done Prefiz Ext Ho Phone Humber Type AddiModity It is better not to delete Prefix Ext No 10 unless it 1s conflict with existing extension number Hint Set Phone_Number as 0 means it is the phone number of the machine itself It can syne with My Phone Number in Web Path System Config 1 1 Basic Information 6 5 2 Configure Dedicate Extension Number Example 1 If the full number of This Machine is 886 2 82263397 You can configure two extensions as below In Web Path 1 System Config 1 3 Extension Number Prefix Ext No 8888 Phone Number
91. dihy As the example above 3200 is the Prefix Ext No of FONEMOSA 4496 Phone Number 889944964496 E If this machine or FONEMOSA 4496 does not join VODNET input the information of FONEMOSA 4496 to Phone Book Web Path 7 Phone Book Phone Humber IF Address Control Port a8 10 13 6 130 AdaMoadity As the example above phone number of FONEMOSA 4496 is 889944964496 IP is 10 13 6 130 and Port Number is 2000 Input all of them to web page Phone Book of this machine 15 1 1 Chairman is Unspecified Member Configurations of one or more FONEMOSA 4496 have to sync with the Parking Server setting of this machine MOSA 4600 Plus Authority Key of each FONEMOSA 4496 has to be the same as the Security Key of this machine E MOSA 4600 Plus Web Path 4 PBX Advanced 4 5 Parking Server Apply Revert Om 999999999 Need Warm R estat Security Key As the example above configure Security Setting to 2300 and then click Apply E Configure the Authority Key of FONEMOSA 4496 to the same as Security Setting of Parking Server of this machine FONEMOSA 4496 Web Path AUTHORITY eocneesenaecneese prrrererrrrrrrerrertrrrriry E SS SS a ae ias BASIC IP SETTINGS ADVANCED AUTHORITY Authority Key key As the example above configure Authority Key of FONEMOSA 4496 to the same as 2300 Follow the configuration above each port of MOSA 4600 Plus is able to use FONEMOSA 4496 118 VODTEL Operation Manua
92. e the permission to make Outbound Transit call are listed The list consists the data of e MAC Address e Phone Number e Route Type e If Seize Trunk FXO from remote is Allowed Outbound Transit permission of the machine itself is entered when the machine is shipped User of this machine can make PSTN call directly or make PSTN call when PSTN trunk is seized No more outbound permission configuration is required if this machine works alone If other machine has to make trunk PSTN call via this machine please configure it as follows 1 Enter the MAC address and the telephone number of the remote equipment to be permitted MAC Address can be found on the bottom label of the machine The example below is 00 03 62 80 25 37 31 EFL Operation Manual The partner delivers commitment MODEL NAME PRODUCT S N TITIAN MUUNNA INI TP360 4888042 00002 MAC ADDRESS p010 ULU Ml E 000362302537 VODNET NO UNUDUN Ll 38 6 204 1001 MAC Address of this machine Input Rating 5V 1 5ADC 12V 0 5A DC ree 39020635 This unit complies with Part 15 amp 68 of FCC Rules FCC REG NO US VTLMFO6BPF3504 REN 0 68 USOC JACK RJ11C E Operation is subject to following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Region Taiwan
93. e phone set right beside him with park ID Call Hold This is the exception of pervious Call Park When answer man activate Call Park by certain call park ID defined in the system the system allows the incoming called is retrieved by the original extension that activates call park only and other extension can not retrieve it Music on Hold When incoming call is held or transferring system play system music to user of incoming call that make him know the waiting status Automatic Call Release MOSA 4600 plus provides busy tone detection function It activate this function to insure call release will be successful when 1 incoming trunk PSTN call is answered by auto attendant 2 incoming trunk PSTN call make PSTN IP PSTN call Busy tone detection can decide the state of trunk PSTN call to activate Call Release Conference Call To work with FONEMOSA 4496 conference call is available Each FONEMOSA 4496 provides one meeting room for max 4 lines or trunk to join conference Many meeting room is available for your demand and the volume of meeting room is unlimited 3 4 Extension Feature Call Forward Extension can be forwarded to any extension local or remote site The rule of call forward includes All Calls Busy No Answer Busy or No Answer Offnet Call Forward This is the unique design of MOSA IP PBX When user of extension is unable to answer the extension call on desktop Call Forward function can be configured for incoming c
94. e Waiting Off Assign Operator to Max Number of IF Calls 4G PF Call Priority PRroneGook YODNME T Qutboune Vid Pretix VM Sufi 6 4 1 2 Configure Operator Group When the default operator is busy system rings the next idle extension in operator group from next extension upward to the end For the default setting all physical extension had already join Operator To configure extension to join Operator Group see below Web Path 2 Channel Config 2 1 Summary Select the Channel with FXS Type and click its St Status In Status table select to join group Join Operator Group or not Default value is Yes and then click Apply button Join Operator Group Yes No Yes 43 vO DIEL Operation Manual commitmen Note If the extension with T 38 for FAX only enabled had already join to Operator Group the system don t ring this extension when extension of operator is busy 6 4 2 Network Operator Network operator means the operator personnel is not configured at this machine and it is configured at other MOSA 4600 Plus It allows operator to be located at other MOSA 4600 Plus via IP network When user of incoming call dials the Operator Code system will search the Operator in this machine If the Operator of this machine is set to N A system will assume that Operator is defined on another machine The system rings the Prefix extension number at another machine that is defined in the Network Operator Extensio
95. e default access code Please install this machine with default value if you don t have special request By this way it speed up the installation procedure and it prevent conflict between different dialing plan that is defined by users themselves 5 1 Rules for PBX Access Code The numbering plan for this machine is to define the access code for each kind of services and the manner of dialing These codes will be applied often therefore the code should be simple easy to remember and unique The prefix No of equipment should be put into consideration to prevent the conflict For the prefix of equipment please refer to 5 3 Rule for Extension Number The access code consists any combination of 0 9 and and e Total length must be less than 6 characters e The first character can not be 0 1 e If an access code is defined you can define another access code by this code followed by one extra character only one character is allowed For example 9 is defined as Trunk Group Access Code then 91 or 92 may be defined as another access code but 921 or 9112 may not be defined as an access code e Code can not be used if that has been defined as a Prefix in Extension Number Table For the description of Extension Number Table please refer to 5 3 Rule for Extension Number The example before is for your reference Assume that no Prefix in Extension Number Table is configured Correct 1 2 3 gt 1 21 38
96. e exceptions New When Attribute has not yet to apply to barring class shown N A click New to add the Attribute to selected Barring Class Delete Delete the Attribute to selected Barring Class Delete the attribute of certain barring class will deactivate that barring class Class Name Define a name for the selected Barring Class any name less than 15 characters can be defined by the system Manager Add Add class name for Barring Class Barring The phone number less than 18 characters that is limited to be dialed Add Add phone number to Baring List for selected Barring Class Delete Delete phone number from Barring List for selected Barring Class Exception The phone number less than 18 characters for exception Add Add phone number to Exception List for selected Barring Class Delete Delete phone number from Exception List for selected Barring Class nae an all numbers to be barred Display Only that is related to the attribute rom all exception in Except Display Only Table that is related to the attribute 38 VODTEL Operation Manual The partner delivers 6 3 3 2 Steps to create the Barring Classes 1 Select a Barring Class 1 6 from the field of Class under Barring Class Configuration then click button Select 2 Select an Attribute for the selected Barring Class ACCEPT or DENY and click button New Enter a name for Barring Class in the field of Class Name and click button Add Now you may defi
97. e is the same but area code is different the number dials by the system is the long distance Access Code Area Code Local Phone Number destination Country Code is removed and long distance Access Code is added m If the destination Country Code is different the number dials by the system 1s the International Access Code of the machine s country Country Code Area Code Add Internation Access Code in front of destination number Note The International Access Code and Long Distance Access Code is configured when the configuration of Region ID is done To configure Region ID please refer to Quick Installation Guide of MOSA 4600 Plus Section 5 2 Configuration of Telecom Region ID To find the International Access Code and Long Distance Access Code please refer to Web page 4 PBX Advanced 4 1 Trunk Access Code Simulator Figure Ey Simulator Microsoft Inte Trunk Type Dial In Full Phone Number 8131234567 Dial Out Phone Number 3123436 7 7 T International 2 LongDistance 3 Local jid Default Value trunk Please select SIP and click Apply Dial In Full Phone Input the full destination number including Number Country Code Area Code Local phone number and International Access Code is excluded for simulation Dial Out Phone The real number dials from the system The suffix Number 1 2 G means the call types below 1 International The call type that is judged by the system There 2 Lon
98. e storage for new hardware and firmware 3 03 or above only and purchase upgrade license from us then you can have full functional voice mailbox For this function please refer to 13 3 1 Backup on VM System 5 Smart Pad supported Smart Pad is the dialer software for MOSA 4600 Plus of our company By this software personnel with PC needs not to pick up phone set for any dialing behavior and common dialing behavior and dialing number can be added to Phone Book hotkey It makes operator customer service and general personnel to manage and use MOSA 4600 Plus easily Software itself is free however purchase license to activate channels for Smart Pad until they reach the max available channels of specification is required Please refer to user manual of Smart Pad 6 Smart Console supported In addition to all functions that Smart Pad have Smart Console also can collect and manage channels of single box boxes or groups of MOSA 4600 Plus In this software you can see the real time status of each channel and you can operate the task the same as traditional operator console at desktop without purchasing desktop operator console and only PC and monitor is required Please refer to user manual of Smart Console to be released later Note For the demand of distributor not all of the Licenses above are applied after the machine had been purchased The Licenses of some functions are available when this machine is manufactured 146 vO DIEL Operat
99. eb Path AUTHORITY Authority Phone Number of Chairman Search dae 28627223551 112 Delete If the phone number is specified to certain port such as 88627223551112 then the last two digits 12 are Channel Number Only party dial from that Channel can be a chairman and many Channel can be specified for chairman in the same IP PBX E For all of the changes click Apply button to confirm 15 2 Configuration of Cascaded FONEMOSA 4496 FONEMOSA 4496 can be cascaded as a round chain and max 16 machines can be chained together It is necessary to configure the IP information of next slave IP PBX in the Web Page Users select one IP PBX number as the identification number of conference The presentation is shown as the graph below 4496 A 4496 B 4496 C Slave Device B Slave Device C Slave Device A 120 VODTEL Operation Manual The portner delivers For FONEMOSA 4496 A Input IP address and Port Number of next slave FONEMOSA 4496 B in A s Slave Conference Bridge Chain Address field via web page When FONEMOSA 4496 A is busy the IP PBX redirect the request to the next IP PBX configured here FONEMOSA 4496 B FONEMOSA 4496 B also can configure its next IP PBX When the last IP PBX is configured its Slave Conference Bridge Chain Address to the first FONEMOSA 4496 A the round chain structure is created Max 16 IP PBXs can be chained together The chain information can be viewed in Conferen
100. eececcsseee 15 12 1 System Greeting of DISA System sssessseeeeessssssserressssssecceeessssssseceressssssseceresssssssees 75 121 1 Record SYSIEM Greeting cocccsscsccccsonecevncciessnercescesnsusstebicesseeeiedsvnersenesdedhconsneracteweenntooss 76 12 1 2 Listen the Recorded GLetiin ccssccccsseeeccaneeccnseeccnsnsecsasecssaueessausessaneeesauessssuesessas 78 12 2 Configuration the Time of Day Night DISA Mode ccccccesseeeccececeeeeeeseeeeeeeeeeeaes 78 12 3 Configure Greeting Mode for Special Holiday ccccsssssseeeeceeeeeeeeeeeeeeeeeeeeneas 81 12 4 The Configuration to Cascade IP DISA 00 0 ccceccccccecceeeeseeeeeeeeeeeaaeeeeeeeeeeeeeaaas 83 13 Work with Voice Mail Product seeuceuwanseoudeesvanedsdvceswancsevseeseaxeistvcesses OO 13 1 Basic Configuration of VM and MOSA 4600 PluS ce eeeeeeeeeceeeeeeeeeeseeeeeeeeeans 84 13 1 1 Configuration on MOSA 4600 PIUS vxrccticesccctircsxeedeceetanaitetetaetetdesaveceiesacieedeeenaseereedcnwsls 84 2 COOU ONON Vaa E EEE cde E 85 13 2 Message Configuration of VM and MOSA 4600 PIUS ec ecccccccceseseeeeeeeeeeeeeeaes 87 13 2 1 Use Call Forward Function of MOSA 4600 Plus to Connect VM cccccccsssseeeees 87 13 2 2 Use VM Function of MOSA 4600 Plus and Busy Tone Ring Back Detection UAC HOI OF V M aroan E A EENE EE E EE TE EE 90 13 3 Retrieve listen Message New Message Notification Related Configuration 91 13 3 1 Backup ON VM SYStCIL
101. ense to the License Upgrade Web of our company in order to get Authentication Key Note Please contact distributor for the address of License Upgrade Web It might be possible that distributor had registered the license for you in advance and give you both Upgrade Key and Authentication Key In this condition registration to Web is not required 6 Input Upgrade Key and Authentication Key to management Web as soon as possible Click Apply system shows the result of license upgrade Result Successful Failed and its reason 150 VODTEL Operation Manual rtner deli 2ammitment http f210 62 149_78 License Mozilla Fire Ses Cappy J Cancel TETE Key Authentication Key SIP Line Capacity 72 olP Trunk Capacity 24 omat Pad Control Yes Voice Mail NFS and RANMDisk 1 omat Console Mo Attention In order to manage and record the License Upgraded machine more effective each Upgrade Key has its valid date Upgrade will not be successful if expired Key is used For this reason do License Upgrade ASAP when you get the Key If Key is expired contact distributor for dealing the problem License Upgrade can be done on the same machine several times with different ports until max ports available is reached Note reduce ports and request money withdraw is not possible Attention If you did not purchase License Upgrade Key from VODTEL don t input any key and try to upgrade otherwise machine will be loc
102. ension number or 0 for Operator Greeting 7 The message for unable to answer the The line is unable to answer please dial call may be network problem or line jother extension number or 0 for operator problem 75 VODTEL Operation Manual The partner delivers Type of O pear Description of Greetings Example of Messages Greeting 8 When other IP PBX activates Consult Default greeting is a section of music and Transfer The call side of this machine change is not required You can record it as will hear this greeting section Wait a moment please the people you want to talk is consulting transfer with other currently if you want If the extension line is assigned as Operator this line can activate the greetings for office hour and the greetings for off duty time 1 Activate the greetings for office hour hook off the phone set dial 0 then 071 2 Activate the greetings for off duty time hook off the phone set dial 0 then 070 If the extension line is not assigned as Operator this line should enter to management mode then activate the greetings for office hour and greetings for off duty time 1 Activate the greetings for office hour hook off the phone set dial 0 dial 09 9999 to enter the management mode then dial 071 2 Activate the greetings for off duty hour hook off the phone set dial 0 dial 09 9999 to enter the management mode then dial 070 12 1 1 Record System Greeting 1 E
103. ensions of other machine are 20xx 3 Input phone number that come from My Phone Number Web Path 1 System Config 1 1 Basic Information of other machine into the Phone Number field This phone number has to be full number Country Code Area Code Phone Number 4 Select iPBX in Type field Click Apply 6 Repeat the steps above if there are more machines have to be stacking networking A 10 1 3 Input Information of Other Machine into Phonebook The machines for stacking networking have to input others information into the Phonebook of own machine Assumes there is 3 sets of MOSA 4600 Plus ri of other machine that should add into Phonebook of this machine t set set d set 2 set 3 set aM set set 3 set set 2 set and so on The example of stacking Below are the information 3 sets of machine In most of case they use fixed Private IP of LAN when they are stacking together 1 set Phone Number 886282263368 IP Port 10 13 6 107 2000 2 set Phone Number 886282263369 IP Port 10 13 6 15 2001 3 set Phone Number 886282263370 IP Port 10 13 6 34 2002 and so on Input the other 2 s information into each machine according to the table above The example of networking Below are the information 3 sets of machine In most of case they use fixed Public IP of Internet when they are networking together 1 set Phone Number 886282263368 IP Port 61 222 217 39
104. er VPN Structure it is possible to have the same Subnet for two branch offices in different locations Therefore pick up sections have to be separated to avoid from picking up the call of another office accidentally VPN Area B LAN Pickup O Group B O 29 YEDIEL Operation Manual E Under VPN structure there are two offices in different area Different Call Pickup Groups have to be defined and two Operator Groups are defined for different area Because the Operator has the authority to pick up the call over groups Operator of Area A may pick up the call of Area B In such case to define the different sections is required below Operator of Area A can pick up the calls of Group 1 Group 2 and Group 3 in Area A only and Operator of Area B can pick up the calls of Group 3 Group 4 and Group 5 in Area B only In both areas there are so called Group 3 but in different section the Call Pickup is not possible Area A Area B op op Pickup Pickup Section B or Section A E Each extension line can be configured individually if the call is picked up or not Except the configuration at last section My Pick Up Group and Picked Up by Others further configuration Pickup Section Port may required UDP port number can be 1 65534 Different pick up section can be divided by UDP port number Web Path 1 System Config 1 1 Basic Information Call Control 2000 SIF Messa
105. ersation is finished and it only apply to FXO Trunk only For FXS port it use loop current detection and there is no Busy Tone Detection issue PSTN Busy Tone Detection Busy Tone Detection of MOSA 4600 Plus The busy tone that sent from PBX should be the same as local telecom specification If the specification of PBX is the same as local telecom specification configure the Region ID which is described in Quick Installation Guide Section 5 2 then MOSA 4600 Plus is able to detect busy tone correctly 62 YODIEL Operation Manual However the busy tone specification of PBX may be defined by the PBX manufacture individually not busy tone specification of certain country The special busy tone specification can be configured by yourself Web Path 4 PBX Advanced 4 4 Telephony Tuning Frequency 300 300042 fjaso f2e20 O Cadence 100 5000me on 600 offSoo Tune it to the same busy tone specification of the PBX 9 2 2 Busy Tone Detection of PBX 9 2 2 1 Test DTMF Sending Between PBX Extension Before the construction of the example above check DTMF sending including between PBX extensions is required Connect PBX and phone set shown as below first Testing Method A that under PBX makes call to B and B answers the call Then A dial from phone set If B can hear the DTMF Du tone which A dial then it means PBX can send DTMF correctly If DTMF can not be sent correctly then some function may not worka
106. estart Configure a Prefix Ext No 5555 in A party s MOSA 4604 1 It must be different from the Call Hold ID of Parking Server of this machine Phone Number can be configured as the phone number My Phone Number full number in Web Path 1 System Config Basic Information of MOSA 4604 1 and Type as Phone This Prefix Ext No is identified as Park ID of MOSA 4604 1 s Parking Server Web Path 1 System Config 1 3 Extension Number Prefiz Ext Ho Phone Humber Type AdaMadify 5555 996718415034 Talking about Park ID it can be divided into few types below gt The Prefix Ext No of machine MOSA 4600 Plus series of product can configure Prefix Ext No as the device number This number is identified as Park ID Prefix Ext No Ext suffix can also be Park ID and its type is iPBX gt The Prefix Number Extension number If park function is used across different IP PBX the combination of two kinds of number are used as Call Park ID When Park function is used it is shown below Web Path 4 PBX Advanced 4 5 Parking Server Pageh 1_ Show lt lt gt Parking PhoneNo Originator PhoneNo Type SeqNo Configure related configuration that make A and B are able to communicate Configuration of B party s MOSA 4604 2 Configure related configuration that make A and B are able to communicate Configuration of C party s MOSA 4604 3 137 VODTEL Operation Manual The portner delivers
107. et 16 3 Abbr Dial Combined with Softkey Combine Abbr Dial and Softkey can have varied and convenient application Example Seize the trunk of remote side by Abbr Dial There are four MOSA 4600 Plus installed in Taiwan Shanghai Hong Kong and Tokyo Each MOSA 4600 Plus is equipped the trunks to the local Telecom Activities of Taiwan User s expectation gt User off hooks the phone and dial 1 System will seize the trunk of Shanghai s machine and the dial tone from the FXO of Shanghai s MOSA 4600 Plus is heard gt User off hooks the phone and dial 2 System will seize the trunk of Hong Kong s machine and the dial tone from the FXO of Hong Kong s MOSA 4600 Plus is heard gt User off hooks the phone and dial 3 System will seize the trunk of Tokyo s machine and the dial tone from the FXO of Tokyo s MOSA 4600 Plus is heard Configuration gt Abbr Dial amp Seize Remote Trunk Access Code Web Path 1 System Config 1 2 PBX Access Code Value Entered Abbr Dial Access Code D Seize Remote Trunk gt Abbr Dial Index Configuration Web Path 4 PBX Advanced 4 2 Abbr Dial 132 VODTEL artner de Field Index Value Entered Q 862 1 62 852i 63 9 813 gt Softkey Web Path 2 Channel Config 2 1 Summary Select channel with FXS type and click its St Status Operation Manual Barring Statistics PickUp Ext Voice Gain CH St Suffix type OND Fwd class
108. f tradition Analog PBX only Example Structure FXS PSTN 9 1 1 Configuration on MOSA 4600 Plus 9 1 1 1 Configuration of DISA Auto Attendant With default setting the machine answer trunk PSTN call automatically and play instruction greeting If the DISA of traditional analog PBX should be used the DISA of MOSA 4600 Plus needs to disable The incoming call will bypass this machine to the first FXS Channel 1 to traditional analog PBX Web Path 1 System Config 1 1 Basic Information 57 vO DIEL Operation Manual commitmen Analog Trunk Call SIP Trunk Call IF Call Mo answer send greeting Greeting Mode 70 50 sec 9 1 1 2 Configuration to Penetrate PBX DISA This section of configuration is not absoultly necessary It depends on the structure of wiring In previous section 9 1 1 1 Configuration of DISA Auto Attendant the DISA of MOSA 4600 Plus is disabled and incoming code is answered by traditional voice PBX In some case you may want that the incoming call can Penetrate PBX DISA however the DISA of PBX still works After the configuration of this section MOSA send the PBX extension number to PBX after the PBX DISA answer the incoming call for 2 seconds when user dial incoming call Extension FXS Number of MOSA 4600 Plus PBX extension number Web Path 4 PBX Advanced 4 1 Trunk Access Code behind FBX only Control Extension Digits 3 Extension Digits is the length of
109. f MOSA FONEMOSA series IP PBX such as choosing route of better voice quality or lower cost 18 4 Lease Service Web Call For customer that had already uses our MOSA 4600 Plus or IP PBX product apply Web Call service to us or to MOSANET dealer is available The purpose of Web Call is to build an online customer call service on Web Page that normal company has People who visit the Web Page can make charged free call to customer service hotline immediately just by clicking the Web Call link at Web Page By different configurations it can be 1 Make charged free call to the extension of customer service agent 2 Make charged free call to original DISA operator Colleague who stay outside especially at other country can make charged free call to company for business MobiWeb Package If customer does not have our MOSA 4600 Plus or IP PBX customer can purchase MobiWeb package It includes a MOSA 46xx Plus Router and IP Phone and so on One year free Web Call service is also included If one year is expired customer can apply extended license with charge to MOSANET dealer or us Machine and hardware belong to customer after they are purchased For detail please contact with MOSANET dealer or us 148 vO DIEL Operation Manual scommitment 19 Firmware Update Backup and License Upgrade There are two types of Update Upgrade License Upgrade to increase ports The available ports of SIP Line and SIP Trunk of this mach
110. f this machine without password this machine can after Smart Pad had either deny the connection or request a password for configuration Please refer to MOSA login to MOSA 4600 Plus Technical Manual Chapter 2 4 4 Telephony Tuning and Smart Pad amp Smart Console user manual When region ID is When system configuration is done and it is running change Region ID without doing changed factory reset factory reset is available Original setting can be kept Please refer to MOSA 4600 Plus is not required Technical Manual Chapter 2 1 1 Basic Information Access to Time Server In VPN environment some MOSA can connect to Internet some are not then Public IP of for different purpose all of them is not consistent and failed call is happened Sync time without interpret Public IP is required Please refer to MOSA 4600 Plus Technical Manual Chapter 2 1 1 Basic Information Simplify dialing or suffix to end dialing for Call transfer Call park can be eliminated Please refer to behavior of call transfer MOSA 4600 Plus Technical Manual Chapter 2 1 2 PBX Access Code and call park Call transfer of FXS It can apply to Hotel extension or some environment that call transfer is not allowed Please and IP Line can be refer to MOSA 4600 Plus Technical Manual Chapter 2 2 1 Summary and configure it at disabled individual Line Channel Upgrade Smart Console There is a new feature that support Smart Console client software Purchase license
111. fer to MOSA 4600 Plus Technical Manual Chapter 2 4 4 Telephony Tuning When Softkey configuration of channels with the same type FXS FXO SIP Trunk SIP Line are the same user can configure one channel only and then apply to all channels Please refer to MOSA 4600 Plus Technical Manual Chapter 2 2 1 Summary the status of each types of channels System can add extra prefix number of original Caller ID and then send for outgoing call System can remove prefix number what user dialed and then forward to extension directly Please refer to 14 3 3 Configure incoming outgoing CID and forward rule for IP trunk call and MOSA 4600 Plus Technical Manual Chapter 2 3 4 SIP Trunk Numbering For this version it creates configuration CFG file with good encrypted formate that can prevent security problem For the function of CFG file please refer to 19 3 5 The Application of CFG file When user dial auto routing trunk outgoing call or VODNET call add to end dialing or wait for the dial ending time is required Use Digit Map function administrator can define common dialing behavior Once what user dials matches the rule number is sent immediately without and the end of dial ending time Please refer to 8 2 Digit Map and MOSA 4600 Plus Technical Manual Chapter 2 4 8 Digit Map When FXS is connected to PBX if there is problem of DTMF tone too loud or too quite administrator can adjust it Please refer to MOSA 4600 Plus Techni
112. fined by the starting digits of the telephone number including country code or and area code to specify a certain range For example Range Covered Whole China Country Code 86 is covered The area with Area Code 21 in China Country Code 86 i e Shanghai area The area with Area Code 9 in Taiwan Country Code 886 i e the mobile phone of Taiwan The area with area code 3 in Japan country one code 8 1 1 e Tokyo area Cost for Route Priority The concept of the cost for route is applied as the factor to select the route for Outbound Transit The cost of range from 1 to 95 is assigned to the route of different equipment The more the route with lower cost the more higher priority the machine will select There is a default cost 1 e O 1s assigned to the route specified the same Country Code and Area Code in the machine Example 1 M Web Setting Web Setting Company of Trunk connection Route Cost achine MOSA 4600 Plus 1 gt 8862 in Taipei MOSA 4600 Plus 2 gt 8862 1 More Expensive rate better in Taipei quality Both machine provides outbound call from remote site Outbound call from MOSA 4600 Plus 1 has higher priority 33 Operation Manual The partner delivers commitment Example2 Machine Web Setting Web Setting Company of Trunk connection Route Cost Le S in Taipei in Kaohsiung Both machine provides outbound call from remote site Outbound call to Taipei goes from MOSA
113. for you and then send Flash Pause Extension No 4 times of Pause to MOSA 2 5 MOSA 2 transit the call to 3113 Extension 3113 of MOSA 3 is ringing 6 Called side extension 3113 of MOSA 3 is busy or no answer so the call is forwarded to MOSA 2 and then enter the VM 7 VM play the mailbox system greeting Here is extension 3113 please leave your message Calling side start to leave the voice message 1 Dial 8226 3368 MOSA 1 MOSA 2 2 Please dial ext 8226 1100 1840 0610 3 Dial 3113 OLESEN 4 Wait a moment please We will IP Trunk DISA gt disable 7 Here is extension 3113 q Here is extension 3113 please _ 5 Transit to 3113 Ur MOSA S Prefix 31 gt Prefix 31 6 no answer forward 3113 no Masia forward to timeout 82263368 FXS port 89 YODIEL Operation Manual 13 2 2 Use VM Function of MOSA 4600 Plus and Busy Tone Ring Back Detection Function of VM Configuration on MOSA 4600 Plus Setting is the same as the configuration of MOSA 4600 Plus on last section 13 2 1 Use Call Forward Function of MOSA 4600 Plus to Connect VM Configuration on VM E Setting is the same as the configuration of VM on last section 13 2 1 Use Call Forward Function of MOSA 4600 Plus to Connect VM E Enable detective mode of VM The tone types for VM to monitor includes items below Ring back tone detective times
114. from us license via management and upgrade it via management web is required For Smart Console software please refer to Smart Pad Smart Console user manual For License upgrade please refer to 19 1 License Upgrade to Increase Users VODTEL Operation Manual The partner delivers commitment Trunk Caller ID length When MOSA is integrated with traditional PBX This feature let called user is able to see under N digits can be _ caller ID that shows extension No only Please refer to MOSA 4600 Plus Technical Manual excluded from Chapter 2 4 4 Telephony Tuning add eliminate control Add new item in MEM New item Offnet Specified Route Ring Group is added to MEM file For the format of file MEM file please contact with distributor Please refer to 19 3 3 Application of MEM file Add new Call Forward All incoming extension call can be forwarded to a certain device extension if they are feature busy no answer Please refer to 16 1 7 Default Call Forward and also MOSA 4600 Plus Technical Manual Chapter 2 4 4 Telephony Tuning Caller ID source is Original source caller ID or trunk number that register to SIP proxy are selectable Please selectable for outgoing refer to MOSA 4600 Plus Technical Manual Chapter 2 3 3 Proxy Trunk Mapping SIP IP trunk call Caller ID for extension When MOSA is integrated with traditional PBX this feature let traditional PBX see the real can be replaced by extension caller ID Under the o
115. g Kong should be Local because no long distance call in HK Select Toll means local and long distance call is usable Select Local means local call is usable 4 Select TRUE in Trunk Call Allowed field Click Apply Repeat the steps above if there are more machines have to be stacking networking 71 YODIEL Operation Manual 10 2 Configuration of Group Dialing When new location is added you can add group number for all IP PBX of the original locations All extension numbers at original different location need not to be changed Just dial new extension number with the format Group Number Original extension number When new location is added and original users don t want to change original extension number Administrator can use PBX Group Number that works with Extension Table 1 3 Extension Number to plan a networking dialing plan Select an IP PBX as a portal for all IP PBX boxes in the same location and configure them with the same PBX Group number All users at other MOSA IP PBX that dial to this location should follow the rule that dial Group Number original extension number Extension Tables at each IP PBX box of the same location are all the same Here is the configuration A1 Portal B1 Portal 10 2 1 Method of Configuration Configuration 1 PBX Group Number Area A 10 Area B 20 Web Folder 1 System Config 1 3 Extension Number All IP PBXs in area A Group Number All IP PBXs in area B m m Grou
116. g Line iseisstssntesinconssessaccnedandonsnnadesetesaneonsoiasanseceutdbrenanteanmes 60 9 2 1 Configuration on MOSA 4600 PIUS cccccsccccccseeececseeeceeeseecesssseecssssesesssseeseessaaeees 61 9 2 2 Busy Tone Detection of F BK icssiercccineseuwasuanltnsuniendendssavndsravesnaveiousdavncwanceiasandindessatesns tases 63 10 Work with Other MOSA Products a a a 10 1 Configuration of Stacking Networking ccccccccccccsssseeeeecceceeeeaeessseeeceeeessaeaeseeseeeess 64 10 1 1 Configure Different Port Number When Stacking 1cccccseeeccnececssesessaneesssesessaeeess 64 10 1 2 Add Prefix Extension NUMbE amp r eaaan0aaaanaannnnannnnannnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 65 10 1 3 Inout Information of Other Machine into Phonebook ccccccceseecceeeccensceceeeceesenanees 66 10 1 4 Add Permission of Outbound Transit to PSTN cccccccssseceecesssessseeseesaneeseessensneseess 68 10 2 Configuration Of Group Dialing ou eeeeeesseccccceeeaeeeeeeecceeeeeecaeesseeecceseeesaaeesseeeeeess 12 10 2 1 Method Of CONPiQuration ccccccscccccccseececssssecessaseeceesaeeesssseeeeesasenecesssaeseessaeeeessaees 72 10 2 2 Dialing MCMIOG vasrssioriuisaiiviurisvesissiuiasiasusieiesieneatiadieteiastirisesseseiaiubeehiacsiiavenradsasincuntanes 73 YODIEL Operation Manual 11 Connect FAX Machine eessssecccssccccsssceccscececsscecccssececsseccecsseceessseee 12 Configuration of DISA Auto Attendant System sssecsecss
117. gDistance are 3 Local 1 International 2 Long Distance 3 Local 110 YODITEL Operation Manual 14 3 2 1 Dialing Example E Standard dialing method General SIP ITSP use the same network phone number rule as traditional PSTN and the dialing behavior is the same as PSTN You should knows the network phone number of destination and compare it with the location of your SIP ITSP calling side m If the country code and area code is the same you only need to dial Local Phone Number of called side m If the country code is the same but area code is different you need to dial Long Distance Access Code Area Code Local Phone Number For Long Distance Access Code it needs to comply with the telecom rule of the location of SIP ITSP m If the country code is different you need to dial International Access Code Country Code Area Code Local Phone Number For Internation Access Code it needs to comply with the telecom rule of the location of SIP ITSP If dialing behavior standard of SIP ITSP is the same as traditional PSTN and ITSP use the same Country Code Area Code as the configuration of this machine then no configuration of Add Subtract rule is required Example 1 of Add Subtract rule When the location of this machine and the registration of ITSP and the destination place that user make call are different then Add Subtract rule should be applied to make real number Access Code Country Code Area Code Loc
118. ge S060 Fickup Section 2999 RTP Base 6 3 Configuration of Extension Permission There are 3 kinds of permission to limit the call to PSTN 1 One is to limit extension user on this machine or other machine to use auto routing function that make PSTN call via this machine called Outbound Transit Permission 2 One is to limit the extension user on this machine use auto routing function to make toll or international call called Outbound Transit Control 30 VODTEL Operation Manual The partner delivers 3 The other is to limit extension user to make PSTN call with certain prefix number when user had seized trunk PSTN called Barring 6 3 1 Permission of Outbound Transit Calls The feature Outbound Transit Call provides the possibilities for the remote equipment to make or transfer a call to PSTN line via this machine Due to all charges for lines calling to PSTN will be paid by owner of this machine only the calls from the remote gateway with permission are allowed to make the outgoing call through trunk of this machine MOSA 4600 Plus defines three Route types to the different equipments Each remote equipment will be assigned a Route Type for Outbound Transit Call via this machine e Local Only local call is allowed e Toll Call Only local and Toll call is allowed e Specified Only the specified route is allowed There is a list of Permission List of Outbound Transit in this machine the equipments that hav
119. gether and assign them an access code Make incoming call with that access code will be directed to the extension in that group that is idle Hot Line Extension can hotline to specified extension or PSTN number When this hot lined extension is picked up the call route to specified extension or PSTN number 1s built Zone Paging The trunk FXO port of MOSA 4600 Plus can connect with paging speaker system User can make remote speaker broadcast Automatic Call Distributor To work with FONEMOSA 4493 the system can distribute incoming call evenly and automatically to extensions in pre configured group It is the basic needs for call center Group Paging To work with FONEMOSA 4483 the system can do voice broadcast to extensions of different area via IP broadcast technology General manager deliver a speech to national wide branch is an example 3 3 Phone Feature Call Transfer MOSA 4600 Plus provide consult transfer feature that extension can transfer incoming call to any extension in the system either at local or remote site Call Park When incoming call is not answered by the right person or answer man don t want to talk by that extension answer man can activate Call Park for this incoming call The incoming call is held and calling side is listening the music Answer man can tell the call park message to the 17 YODIEL Operation Manual right person by broadcast system The right person can retrieve the incoming call with th
120. gramming 20 2 1 User of Extension Line Change History Software Version 1 01 1 Add day night DISA Configure start and end time of Day Night on duty off duty mode in a week Please refer to mode in the days of 12 2 Configuration the Time of Day Night DISA Mode week Change recording of Please refer to 12 1 System Greeting of DISA System system greeting section 5 Day and night manual For day night shift personnel the extension port of manual operator can be different Please operator port can be refer to 6 4 1 1 Specify Channel of Operator and Operator Access Code specified Add user phone set programming mode code 14 21 Please refer to 20 2 1 User of Extension Line Add administrator phone set programming mode code 8 Please refer to 20 2 2 System Administrator Add Private Line It uses the Call Forward function of FXO and SIP Trunk Please refer to 16 1 5 Call Forward 12 EL Operation Manual The partner delivers commitment of Trunk Port and 16 1 6 Application of Private Line Add description The Make Outbound Transit call by the extension of this machine Please refer to 6 3 2 permission of extension Permission to make outgoing call Outbound Transit Control to make outgoing call Other change notes Some new or changed functions are not used in normal condition or default value is OK for most cases Please refer to MOSA 4600 Plus technical manual or Firmware 1 01 1 Change Notes Change History Software Vers
121. greeting and then auto learning of phone book is done 10 1 4 Add Permission of Outbound Transit to PSTN The same as traditional analog PBX extension can seize trunk to make PSTN call if this machine or other MOSA 4600 Plus had connected to PSTN trunk By default setting the extension of this machine can seize the PSTN trunk of this machine to make PSTN call If you input the information of other machine into this machine then other machine can make PSTN call via this machine PSTN call is not free so configure permission 1s required to avoid extra charge It needs not to input the information of other machine into this machine if you don t want others to make 68 TEL Operation Manual The partner delivers commitment call via this machine In previous section when other machine input the information of this machine into its Phone Book This machine can list info of other machine in Outbound Waiting List Then this machine can tick the machine that can make PSTN call via this machine Web Path 1 System Config 1 5 Outbound Permission Apply Revert Permission List of Outbound Transit Select other machine that will make trunk call via this machine 00 03 62 60 r 6 76 ogag Toll MAC Address Route su ieee Adcahadity Delete Delete All Clear Statistics Search List Search Outbound Waiting List 69 Operation Manual The partner delivers commitment Fy Outbound Waiting List Micros
122. h as Hold many phone calls retrieve and park again and so on 141 EL Operation Manual The partner delivers commitment 16 7 Ring Group This machine can group variety of Line connections into ring groups and you can assign them with one extension number When there is incoming call that dials to this extension all extensions of this group will be ringed at the same time If there is one destination is answered ringing at all other destinations stop This application can be used on several persons that can answer customer service call or a person that has many personal phone numbers Note This feature is not suitable for customer service center For customer service center ACD Automatic Call Distribution function is required Use FONEMOSA 4493 ACD server for this application For detail please contact with distributor The numbers of ring group can be default extension number 10xx or extension numbers that are defined by customer such as 8801 Web Folder 1 System Config 1 3 Extension Number Frefiz Ext Ho Phone Humber Type AddiMacdity ool o22h 20426001 111 Phone Configure Ring Group Web Folder 4 PBX Advanced 4 7 Ring Group Cancel Ring Group Setting Member Capacity 40 Line Call Ring Time 20 300 Sec 3 Clieck Apply Current Member Entered 0 C O Call Ring Time 20 300 sec _ Members 0 Group Number Add Member Member 1 Specify Group Number Members 0 Grou Member Private I
123. he same time and it is not necessary to adjust them However the MOSA 4600 Plus that stacks together under NAT Router Firewall needs to use different Port Number In NAT Router gt Firewall side open Server Port to penetrate NAT is required Please refer to Quick Installation Guide section 6 2 Open Server Port to Penetrate NAT At MOSA 4600 Plus side Default port number is 2000 If other machine had already use 2000 then this machine has to change The configuration below is example Call Control ISIP Message RTP Base MOSA 1 2000 5060 10000 MOSA 2 2010 5070 11000 MOSA 3 2020 5080 12000 And so on Web Path 1 System Config 1 1 Basic Information 64 VODTEL Operation Manual The partner delivers commitment all Control SIF Messaqe Fickup Section RTP Base Click Web Path on left side 1 System Config 1 1 Basic Information Input 2010 or other value in Call Control field of UDP Port Configuration Click Apply Repeat the steps above if there are more machines needs to do stacking networking 5 Warm Restart is required to take effect 10 1 2 Add Prefix Extension Number AT When machines is stacking networking information of other MOSA 4600 Plus has to be input into Extension Number Not only extension number of this machine or other machine can be enter into Extension Number table it also define the Prefix Extension Number of this machine or other machine There is a set of defau
124. he default setting of No answer send greeting is 25 second for MOSA 3 When the DISA of MOSA 2 is enabled it means the DISA will answer the incoming call with instruction greeting if the incoming call is not answered by called person in 25 seconds If Busy No Answer Forward is configured on the extension of MOSA 3 then the incoming call is transferred to MOSA 2 that connect VM in 20 seconds if no one answer the call Web Path 1 System Config 1 1 Basic Information Analog Trunk Call SIP Trunk Call IF Call Note No Answer send greeting default is 20 seconds minus 5 seconds is the Busy No Answer Forward time 88 YODIEL Operation Manual 13 2 1 2 Configuration on VM E Configure the extension number according to the section above 13 1 Basic Configuration of VM and MOSA 4600 Plus E Configure the password for extension line to retrieve Voice Mailbox E Configure the Voice Mail access code for incoming call For example E Configure Delete Mailbox Maximum No of Messages Delete Message Maximum Message Time Min Message Time and other setting Operation Work Flow 1 MOSA 2 accept the incoming call from MOSA 1 or PSTN Since the DISA of MOSA 2 is disable so the call is answered by the DISA of VM 2 VM prompts calling side to dial extension number 3 Calling side dial 3113 extension VM get extension number 3113 via MOSA 2 4 VM play greeting Wait a moment please We will transfer the call to 3113
125. hind FEX only Access Code For the example above 9 means PSTN trunk access code of analog PBX and P means pause 1 seconds If the speed that PBX seize trunk 1s a little slower P can be used repeat such as 9PP Note If the FXO is seized by remote extension the dial tone heard in the extension is sent from PBX This procedure won t penetrate PBX and get the dial tone from Telecom Company 9 2 1 2 Gain Control When you make a call to PSTN or extension of other MOSA 4600 Plus it needs to penetrate PBX and MOSA 4600 Plus So adjust Line Trunk volume Gain of PBX and MOSA 4600 Plus is required if it necessary The tuning of volume Gain is quite import for DTMF sending 61 vO DIEL Operation Manual ommiltmen In normal condition tune volume Gain is not required for both PBX and MOSA 4600 Plus when they connect together If you find the volume Gain is too large or too small adjust it Tune volume Gain of MOSA 4600 Plus Web Path 2 Channel Config 2 1 Summary Select the FXO Channel that connect to PBX and click its St Status Trunk Loop Trunk Statistics i CH t Acci Type Error Fwd Class T 38 In Out Last Number Dialed 3 3 FAQ 0 0 T oi 4 a 3 z 0 T v OU In Voice block of Status table Input Sain Output cain Silence Suppression Input Gain and Output Gain can adjust input and output volume individually 9 2 1 3 Busy Tone Detection Busy tone detection 1s for line termination when conv
126. in Dialer ITSP dialer is built in this product System administrator can specify suitable ITSP Internet Telephony Service Provider anytime for international or long distance call End user extension in this system needs not to change any dialing behavior Behind PBX Operation This machine is also able to connect traditional analog PBX It makes the Trunk ports and Line ports of traditional PBX to integrate with the MOSA IP PBX system to fulfill the complete VoIP switch system that can share voice resource at different place Integrate Voice Mail This product can connect to other brand commercial Voice Machine with extension ports than it is able to support function like voice guidance voice messages Networking amp Stacking Service This product is designed with distributed architecture The reliability is much higher than normal Client Server structure IP PBX and the expansion of the network ability can fit requirement anytime Multiple single machines can build a single IP PBX in a single location in LAN and multiple single machine in different location can also work together as a single PBX system in WAN Private IP Supporting This machine can work with Private IP under NAT and also work with Router that use dynamic IP in WAN This is very important in some countries that do not have much IP address available 19 vO DIEL Operation Manual commitment 4 Appearance This machine can work together for stacking networking Here is
127. ine built in Voice Mail Smart Pad and Smart Console supported function can be increased by purchasing extra license and do upgrade till the max ports is used By the Key numbers that you purchase upgrade to more ports can be done at management Web Firmware Upgrade The firmware of this machine will have new version when new function is added or program bug is removed Please contact with distributor to get the latest firmware for free update 19 1 License Upgrade to Increase Users or functions 1 The steps to do license upgrade is shown below 2 View the Box Info of this machine Web Folder 2 Channel Config 2 1 Summary Click Channel Upgrade on the right top corner of Web page Idle Conversation In Use Off Line Pool Disable m m m channel Upqrade Barring Statistics PickUp Ext Voice Gain ete et oui Tne ED ee class 2 tout Group No Mall inoue 110P FXS 0 0 0 Ye 1011 D 2 12 0P FXS 0 0 0 Haq ioe D A 3 Copy the Box Info of this machine 149 Operation Manual The partner delivers commitment Authentication Key Result SIP Line Capacity 72 SIP Trunk Capacity 24 omat Pad Control Yes Voice Mail NFS and RAMDIsk 1 omat Console Mo 4 Provide Box Info and MAC address printed at the bottom label to distributor and purchase the ports you need Please contact distributor about the fee charged and ports available for upgrade 5 Get the returned Upgrade Key and register lic
128. ine Table It depends on the Channel that the SIP device uses 105 Operation Manual The partner delivers commitment SIP Line Barring 633 Statistics PickUp Ext Ch St Suffix Entity DND Fwd Class Status In Out Group No User Name 5 m 7 4 a D Vio 1027 Ext27 6 m 28 il a D Via 1028 Ext28 7 29 al 0 o0 W gt 1029 Lester test g 30 a D0 Va 1030 Ext30 Example of Public Address Account Ext30 211 21 45 252 Ext28 192 168 1 11 User Name Account as the example above such as Ext30 gt Lester_test Password It depends on the Password of Account for this Channel Please refer to the Password in section 14 2 1 2 Create a New Account Use the parameter found in this chapter SIP device client configured with these parameters can register to this machine 14 2 4 Check Registration Status Use the new account password and related information SIP device is able to register this machine The registration status can be checked by MOSA 4600 Plus It includes whether Softphone register to this machine successfully Web Path 3 SIP Environment 3 2 Registered SIP Line Error Log Page l jf show lt lt gt gt SIP Ext2 9192 166 1 14 5060 SIP device that no longer use can be remove from registration Click DeRegister can terminate the registration of that SIP device If registration is fail check Log to know what is the reason that the registration is fail Error Log Page h 4 Show
129. ing with Ring Group Server incoming call can ring several phones including use ring group function extension and phone at PSTN trunk at the same time For Ring Group Server please contact with distributor Add Pickup specified Extension user can pickup incoming call of specified extension Please refer to 5 2 Default extension function Example of PBX Access Code or MOSA 4600 Plus User Dialing Guide Add Trunk Booking and Auto Call Back function Add summary table of System can show the summary table of Barring Class and it is convenience to view the Barring Class configuration Please refer to 6 3 3 4 View the result of configuration Add private line 2 Each trunk port can specify 2 sets of private line that only them can seize this trunk port Please refer to 16 1 6 Application of Private Line Add 3 3 Proxy Trunk Mapping Soft switch type 4 4 Telephony Tuning Remote Hang Up Signal 4 4 Telephony Tuning Analog Trunk Incoming Delay Time Busy Tone Delay Time and SIP RFC2833 Pay Load Type Value and so on parameter Please refer to MOSA 4600 Plus Technical Manual When trunk PSTN is busy do trunk booking to get free trunk automatically when trunk is idle When extension call is busy do Auto Call Back to create call route automatically when called side is idle Please refer to User Dialing Guide Modify description of Modify original error description of user phone set programming mode code 11 please to phone set pro
130. ion If PIN code is correct user can make call with the permission allowed originally Configure PIN code Inbound Password and its available permission PIN code can be the same for several people and they also can be different for each individual person however there are maximum 200 sets for each MOSA 4600 Plus box Click Apply to take effect when the configuration of PIN code and its permission is done 35 vO DIEL Operation Manual commitmen Web Folder 1 System Config 1 8 Inbound Password PIN code Paseword Class 1234 K International Delete Password ee Search List Tse Add Password Dialing Method You can dial to the IP DISA of your own extension by using the extension with lower permission Do it by this way 1 Dial Prefix Number of this machine such as 10 2 Dial Box number or VODNET ID of this machine Then dial x PIN code and then second dial tone is heard Dial the call according to the permission above Disable Local Toll International Disable means that only calls between extensions are allowed PIN code with higher permission covers the permission lower 6 3 3 Barring Class The main purpose of Barring is to allow or disallow extensions to make PSTN trunk call that start from certain digits prefix For MOSA 4600 Plus there are maximum six Barring Classes of any pre defined barring rule that can apply to each individual extension For example the desti
131. ion 1 00 X Add description Abbr Please refer to 16 3 Abbr Dial Combined with Softkey Dial Combined with Softkey Add description Please refer to 6 3 1 1 Specified Route Specified Route Add description Please refer to 9 1 1 2 Configuration to Penetrate PBX DISA Configuration to Penetrate PBX DISA 13 YODIEL Operation Manual 1 Safety Instructions Warning 1 Do not attempt to service the product yourself Any servicing of this product should be referred to qualified service personal 2 To avoid electric shock do not put your finger pin wire or any other metal objects into vents and gaps 3 To avoid accidental fire or electric shock do not twist power cord or place it under heavy objects 4 The product should be connected to a power supply of the type described in the operating instructions or as marked on the product 5 To avoid hazard to children dispose of the product s plastic packaging carefully 6 The phone line from Telecom Company or traditional PBX should always be connected to the LINE or FXO connector It should not be connected to the PHONE FAX or FXS connector as it may cause damage to the product Please read all the instructions before using this product otherwise it may damage this product You should read Quick Installation Guide for installation first Adjust setting according to this manual if you have advanced request If the document you read is digital format it is better to print
132. ion Manual scommitment 11 Connect FAX Machine There is no special connection for Fax machine Connect physical extension FXS port for phone set originally to FAX machine directly Each physical FXO port has the ability to receive FAX and no configuration is required Each physical FXS port can be configured to have T 38 FAX function Ports that its FAX function is not activated can not receive or send FAX Note If the FAX function is activated for certain FXS extension that extension can not be pick up by other extension Web Path 2 Channel Config 2 1 Summary Select channel in Analog Channel and select the FXS port that connect to FXS Statistics PickUp Ext Voice Gain Barring CH St Suffix Type DND Fwd In Out Group No Mail In Out Class 1 VHP es 0 ENT vV 1011 OU 2 AOR FAS 0 ENT v 1012 OU Trunk Loop Trunk Statistics z Gain eee Access nie Error Pal Class In Out Fast Mumter Mialen In Out 3 g FXO 0 0 ovo oo 4 g FXO 0 0 ovo oo Click icon of St Status In Status table select FAX in Connect Device Type and then click Apply MOSA 4600 Plus uses T 38 protocol to send FAX in IP network Type T 38 FAX status of each port can be knew in Summary table of all ports 74 YEDIEL Operation Manual Web Path 2 Channel Config 2 1 Summary Barring Statistics PickUp Ext Voice Gain E a ee relass 12 inout Group 2 No Mall in out 1 or FRE s 0 oo Ve 1011 oo
133. ion Manual 18 3 Purchase Extra MOSA Hardware Product ASD Application Service Device series products provide extra value added service for VODTEL IP PBX products For different kind of value added service VODTEL IP PBX product can have specific added service if it works with specific ASD products ASD series products include the model and function below Introduction of ASD series product FONEMOSA 4491 Redirect Server It provides many Virtual Ports for Forward control The incoming call can be forwarded to another IP Gateway Extension of IP PBX or PSTN FONEMOSA 4492 CDR Call Detail Record Receiver Machine at remote place can send CDR to this machine via RS 232 or IP network and then this machine converts CDR to TEXT format file for billing system FONEMOSA 4493 ACD Automatic Call Distribution Server FONEMOSA 4493 is an automatic telephone attendant system that dispatches incoming call to specified extension The extensions need to be the extension of MOSA IP PBX series This machine is used in Call Center FONEMOSA 4495 Parking Server gt MOSA 4600 Plus has built in Parking Server MOSA 4600 Plus can use external Parking Server for specific requirement Call Park is a function for a group of users to use phone call easier Parking Server provides the function that park calls on server When any call party wants to talk to third party he can park the call on the server and the call can be retrieved by any party Also
134. ion is Busy No answer an incoming call to this extension will hears the greeting from voice mail if the extension rings a while before DISA answer the call setting of No answer send greeting Press x to leave message instantly or wait the Du hint tone to leave the message Hang up phone set when recording 1s finished E Extension owner listen messages Extension such as 1012 owner dials line no 1099 and hears the greeting of voice mail The owner dials the extension number such as 1012 according to the voice instruction then dials the extension password 1234 default value and it is changeable Later extension owner can listen the message manage the message change password according to the voice instruction View message records from management page Web Folder 8 Voice Mail HRES gh e Sm lt lt TRESE ABR 6 0 0 Click extension U l number to view records in detail 1 D 1030 T 0 E 0 0 TOSA 0 0 1033 0 0 1034 0 0 98 Operation Manual The partner delivers commitment 13 4 2 Reset or Re create Voice Mail Box To re create the connection information i e when extension no is changed please follow the step below Need Warm Restart Create Directory oave Disk Type Internal Disk VM Extension Number Visible in FTP Current Setting Del FVPN _ Initialize otatus Ready Direct ID 1 Remote Host lP RAMSERW Remote Directory diskO Local Directory diskO NFS Error Count 0 Sy
135. ked with several times of failed upgrade In this case return to us for maintenance with your own shipping charge is required For the demand of distributor not all of the Licenses above are applied after the machine had been purchased The Licenses of some functions are available when this machine is manufactured 19 2 File Types of Firmware Update For the files of MOSA 4600 Plus each file has its own meaning Here lists its meaning 151 YEDIEL Operation Manual XP4421 CFG XP4423 CFG XP44XX CFG System configuration file File of system configuration XP44XX GT1 1 greeting file File of voice greeting record XP44XX GT2 2 greeting file File of voice greeting record XP44XX GT3 3 greeting file File of voice greeting record XP44XX GT6 6 greeting file File of voice greeting record XP4421 RUN XP4423 RUN Executing file System Software XP44XX RUN XP4421 WEB XP4423 WEB Web page Page for web browser XP44XX WEB MEM setting file can be downloaded by FTP to PC open file and modify the XP44XX MEM Text file contents using NOTEPAD or other word processing tool then uploaded the file to system It is a pseudo file MOSA 4600 Plus will execute the cold start if this file is deleted COLDSTART Cold start via FTP It is a convenient function if cold start is required after software updated via FTP It is a pseudo file MOSA 4600 will WARMSTART Warm start execute ie warm tart if this me 1S deleted via FTP It is a convenie
136. l The portner delivers When conversation starts party who activates Consult Transfer to FONEMOSA 4496 will become chairman For example Flash 3200 3200 is the prefix number of FONEMOSA 4496 phone number 889944964496 15 1 2 Specify Dedicated Member as Chairman The chairmen of FONEMOSA 4496 PBX conference bridge can be specify to dedicated person Specified MOSA 4600 Plus ports can be configured in FONEMOSA 4496 Only the party at these specified ports can become chairman User at other ports of MOSA 4600 Plus can be invited by chairman to join the conference only Here is the configuration E MOSA 4600 Plus Web Path 4 PBX Advanced 4 5 Parking Server Configure Security Key of Parking Server Apply Revert Security Key 23100 J 099999999 Need iWitarm Restart As the example above configure Security Setting to 2300 and click Apply E Authority Key of FONEMOSA 4496 has to be different from Parking Server FONEMOSA 4496 Web Path AUTHORITY Authority Key Key 0 0 Sag9g9909 As the example above configure it to 0 E Specify certain ports or all ports of MOSA 4600 Plus to be the chairman FONEMOSA 4496 Web Path AUTHORITY Authority Phone Number of Chairman Search Add 88627223551 l Delete As the example graph above 886272235511 is the phone number of a MOSA 4600 Plus then all parties of that machine can be a chairman 119 The partner delivers commitment Operation Manual FONEMOSA 4496 W
137. l to 1 set then 1 set dial to 2 set Input Phone Number 85299673356 IP Port 203 204 89 38 2000 in PHONEBOOK field and do auto learning 2 set dial to 3 set Input Phone Number 886282263369 IP Port 0 0 0 0 0 in PHONEBOOK field and do auto learning 3 set dial to 1 set then 1 set dial to 3 set Input Phone Number 862177453276 IP Port 0 0 0 0 0 in PHONEBOOK field and do auto learning 3 set dial to 2 set Web Path 7 Phonebook 1 Click Web Path on left side 7 Phonebook 2 Input phone number that come from My Phone Number Web Path 1 System Config 1 1 Basic Information of other machine into the Phone Number field This phone number has to be full number Country Code Area Code Phone Number 3 Input IP and Port Number of other machine to IP Control Port field 4 Click Apply 5 Repeat the steps above if there are more machines have to be stacking networking 10 1 3 1 Sync of Phonebook IP The IP address of Phonebook can be learned by making VODNET call If fix IP is not used do learning again every time when IP address is changed The number of VODNET can be found on the bottom label of the machine Be sure that the status is OK before making call The LED of 67 Operation Manual The partner delivers commitment TIME SRVR and NETMOSA is ON MODEL NAME PRODUCT S N OOOO TP360 4888042 00002 MAC ADDRESS III UNN i 0003
138. lick Apply ID I x Example Figure uoyd 1000 FF ae eM IP 4600 Plus A Remote i y d 7 te f E d FFF BEN ae p Note The default Prefix of Extension is 10 and access code of Seize Specific Trunk is 8 144 VODTEL Operation Manual The portner deli mmitment 17 2 Connect Voice Broadcast System for MOSA 4603 Plus Only In addition to general channel MOSA 4603 Plus has an extra Broadcast port ij PYY YI eo LAN FAX PHONE LINE CID Cre This port can connect to voice amplifier for broadcasting to company To use this function seize specific trunk method is used When specific trunk is seized personnel talk to phone set directly for broadcasting Method Pick up phone set and dial 8 10 11 Start to broadcast when hint tone is heard 8 access code of Seize Specific Trunk 10 Extension Prefix of this machine 11 Trunk Class ID dial ending code This function uses a fixed Channel and can not be changed Web Path 2 Channel Config 2 1 Summary Error Trunk Statistics Gain Ch St Access Type Count Fwd Class T 38 In Out Last Humber Dialed In Out v a08 And Trunk Class ID 11 is also fixed for this function and can not be used for other purpose Web Path 1 System Config 1 4 Trunk Group Class Trunk Class ID 11 can not be selected a l rh F Trunk Class Configu Analog C ukes OT 2S 415 6 7 Telephony Group Inco
139. ll ring People of any member in the group can answer this call 17 Connect to Special Device Seize Specific Trunk 17 1 Connect Door Phone and Voice Broadcast System You probably can connect this machine to some non telecom analog device These devices supply analog current and it is similar to the trunk line of PSTN Open or close the circuit can open or close the device at remote place such as E Door Phone AL2100 a kind of voice broadcast system For these device it has to specify a FXO port to connect to door phone or AL2100 User of MOSA 4600 Plus can do Seize Specific Trunk then door lock is open or voice broadcast system is seize for voice broadcast Description E Trunk Class ID O 11 may be assigned to every FXO port default value is 0 E By defining Trunk Class the specific FXO port can be accessed by the remote machine E Dial Method lt Seize specific Trunk Access Code gt lt Prefix Ext No gt lt Class O 11 gt lt gt 143 YODIEL Operation Manual E Note If there are several FXO ports have the same Trunk Class ID the access sequence is from the last port upward Configuration m Web Path 2 Channel Config 2 1 Summary Select Channel with FXO Type and click its St Status Trunk Loop Trunk Statistics Gain CH St ae Type ay Fwd Class T 38 In Out Last Number Dialed n 3 g FXO 0 0 DA oo 4 9 FXO o D D l D Configure Trunk Class in Status Table such as 1 and then c
140. low Firmware 3 04 You can see a file that has the extension file name CFG in Web Backup CFG file Web Folder 9 File Transfer 164 The partner delivers commitment PAAA RUN APA475 CFG tha fy AR is LS SS a 1732756 Bytes 2007 01 16 131152 Bytes 2007 0413 estes a0 10 12 00 Operation Manual AE AET KP a T PA GTS KPA a APde GTS AEn EEE a AEn AET E APAdxx GTO PAg WIEM P44 WEB VM44245 CFG FPN hh 22100 Bytes fabU Bytes 54 4 Bytes 3 06 Bytes 0240 Bytes 0108 Bytes oU40 Bytes b5536 Bytes 261 Bytes ooo bytes bobib Bytes 2 3904 Bytes 2000 01701 2000 01701 2000 01701 2000 01701 2000 01 01 2000 01 01 2000 01 01 2000 01 02 2007 02 15 4007 0212 2007 A0206 2000 01701 00 21 37 00 05 50 00 09 10 00 09 30 00 10 45 00 11 05 00 12 13 00 57 59 10 12 00 16 16 00 11 24 00 00 00 05 You can download CFG file to PC and save it according to the description at previous section Restore CFG file to return original status before backup Web Folder 9 File Transfer Click Browse Select File Result Select CFG file and open send File from PC to this Device gt Send NA 165 Clear YODIEL Operation Manual 2 x O E EENE E 4600 _plus en al BEE a M EP4423 CFG Y paei a ora Seopa ERRAT FERR ea TA If IP address has to remain intact after configuration file is restored please tick Keep Original IP CFG only
141. lt data when this machine is shipped Web Path 1 System Config 1 3 Extension Number Prefix Ext No 10 Phone Number My Phone No Full No Type iPBX 10 0 IPBA Means the extension number of this machine is 10xx the physical extension number that connect to phone set are 1011 1026 real available number depends on models and modules For machines that used in stacking networking their Prefix Ext No can not use 10 for all machine It has to be different and all entries save in each machine is the same The example of stacking Prefix Ext No 10 Phone Number 886282263368 Type iPBX Ext 10xx Prefix Ext No 20 Phone Number 886282263369 Type iPBX Ext 20xx Prefix Ext No 30 Phone Number 886282263370 Type iPBX Ext 30xx and so on The configuration below is example of networking Input Data Prefix Ext No 10 Phone Number 886282263368 Type MOSA 4616 PLUS at Taipei Extensions are 10xx Prefix Ext No 20 Phone Number 862177453276 Type MOSA 4616 PLUS at Shanghai Extensions are 20xx Prefix Ext No 30 gt Phone Number 85299673356 Type MOSA 4616 PLUS at Hong Kong Extensions are 30xx 65 YODIEL Operation Manual Web Path 1 System Config 1 3 Extension Number 1 Click Web Path on left side 1 System Config 1 3 Extension Number 2 Input Prefix of extension of other machine into Prefix Ext No field such as 20 Then ext
142. lt to show successful message Please repeat the steps above to finish the upload of the second file XP4423 WEB 5 Do restart to this machine Web Path Click Restart at left side of the Web page IP Search Phone Number Search Show Route Restart 19 3 2 Backup Firmware Web Path 8 File Transfer 5 Click the icon that is going to download Get File from this Device to PC APdd25 RUN 1663024 Bytes 2006 01 23 11 07 00 EAMA CFG 131152 Bytes 2006 01 26 15 50 00 V4 APA AX TT 42100 Bytes 2000 0101 00 21 37 KPA GTe 10396 Bytes 4004 01 30 10 04 00 KPA GTS oj Bytes 4004 01 50 18 06 11 APddxe a 4052 Bytes 2004010 18 07 07 KPA GTS borb Bytes 2004 01 0 18 09 51 E EEA GT 10704 Bytes 2004 01 30 15 11 22 AEn KEA ET E 11320 Bytes 20040310 09 12 42 PAi Te 45244 Bytes 40040915 14 14 62 APdd a MEM 132 Bytes 2006 01 26 16 50 00 AP4425 VWWEB fa220 Bytes 20060119 15 06 00 6 Click Save File 159 Sample MEM File Operation Manual gt Bets CRBS AAG IR TS se AER Be OT C gt se m n EATR RR a h k aTa ees HA XP4423 EUN ALH fit 192 168 1 11 AES a oe eed es Seay ELERE BO ereza ma Aiia Sel SS ete Seb SCS 7 Select the path of PC and save file 19 3 3 Application of MEM file MEM file records lots of customized data which user creates from Web MEM file can be downloaded from this machine Open the file either by Notepad or other word process software and modify the data then upload the file back
143. machine A MOSA 4600 is located at Taipei and remote machine B as the transfer machine is located at Shanghai If an extension line at Taipei will forward a call and offnet to a mobile phone 1360567888 in Beijing The configuration for both parties 1s 125 The partner delivers commitment Configuration of Machine A at Taipei All Calls Parameters 8621 6445 1111 sezes O t 1360567888 a Permitted Phone Number for Offnet forward via Offnet Forward Tracking List In order to forward the call to remote PSTN line the Offnet to of machine A needs be Operation Manual Configuration of Remote Machine B at Shanghai 1360567888 can be selected configured in addition the parameters of remote FONEMOSA also need to be configured The example is shown below Configuration of remote machine B Web Path 1 System Config 1 7 Offnet Forward Permitted Phone Number of Offnet Forny Maximum 128 Entered i Phone Number 2 Trunk Attempt Duration Phone Number AddiModify 1360567889 eee ies Clear Statistics Po Search List Search Note For Outbound Forward Number 1 System Config 1 7 Offnet Forward full number is not required System can compare the first N digits For example input 0982 then all numbers with prefix 0982 is able to do outbound call Offnet Forward Tracking List is useful for machine B to select the phone number that can offnet forward to PSTN Machine A
144. mber dialed out 1s Q 13 The number is the code to seize the remote trunk of 813 that is the Country Code and Area Code of Tokyo 133 VODTEL Operation Manual The partner delivers commitment 16 4 Line Group Several extensions can be grouped as an Line Group When one of the FXS extension in the group is busy incoming call to this FXS can be forward to pre configured destination If the destination FXS port is also busy and it is also configured as Forward cascade then this call will be forwarded to the pre configured destination again The maximum cascade is up to 16 extensions When the final extension is configured to forward back to the first extension Line Group loop is created Web Path 2 Channel Config 2 1 Summary Select Channel with FXS type and click its St Status Barring Statistics PickUp Ext Voice Gain cH at Seige ype PRD cass S invout Group No b Mall Inoue 1 11 OP FAS 0 ENT v 1011 0 2 l2 FAS ai 0 OU Vv 1o O0 Configure Call Forward in Status Table Configure Forward To number to the next extension Control Busy cascade Forward O tEt Haj 65626226445712 Offnet To O Example figure a on A 4600 PIUS 2fepesseeeeee Perens 4600 Plus Attention Confirm calls between these extensions in Line Group in advanced are required 134 VODTEL Operation Manual The partner delivers commitmen 16 5 Call Park Called side ca
145. ment Mo start MMOD End MM DD Enable 01 wy 01 01 i 01 C 2 01 ori oF 01 opp sul A 01 wy 01 ba LI ot ee La z C 3 o e for efor B 5 fot o for o E 6 jor efor fot efor E if 01 rfl oF dl Oe LO E 3 01 wy 01 bi 01 i 0 x C 4 01 oopfyui 01 i 01 E 10 01 wy 01 id 01 oa ee ee E 11 Ol 01 oF 01 0i 12 01 wy 01 hi 01 oa ee ee a For Day Night Time Setting please refer to previous section In this section we describe the time configuration of special holiday There are 12 periods of available time From Start date to End date If Start date is the same as End date it means that there is only one day of holiday If the duration runs across a year then 2 sections of time are required For this example 12 31 1 1 it needs to configure 2 sections 12 31 12 31 and 1 1 1 1 are required 8 NO VODTEL Operation Manual The portner delivers If these settings conflict with Day Night Time Setting based on weekdays the settings here have higher priority Configure Start day and End day and click Apply to take effect 12 4 The Configuration to Cascade IP DISA This feature can be applied to large enterprise Announce to everyone to dial to the same IP DISA Follow the instruction of IP DISA calling side can dial to IP DISA of different MOSA 4600 Plus that are belonged to different areas or departments then dial extension number to reach called side Attention for V1 02 2 or previous version of firmware
146. ming Only r Pr r r r r r r 18 Value Added Function by Extra Charge 18 1 Concept To achieve the best utilization we research new features consistently Extra charge to customer is required such as by customer s request to do upgrade or customer can purchase extra hardware to do value added function or rent some service 145 YODIEL Operation Manual 18 2 Purchasing Extra License to Do Upgrade Currently Firmware V2 01 you can purchase extra license to do upgrade for these features below For the upgrade procedure please refer to 19 Firmware Update Backup and License Upgrade 1 IP Line SIP Line Several SIP channels are activated for the registration of IP Phone and SoftPhone in advanced If these channels are not enough customer can purchase license to activate SIP channels until they reach the max available channels of specification For this function please refer 14 2 SIP Line SIP Proxy Server 2 IP Trunk SIP Trunk There is no IP Trunk channel is activated in advanced For these channels you can register it to ITSP Internet Telephony Service Provider such as 070 IP telephony service Taiwan area Customer can purchase license to activate SIP channels until they reach the max available channels of specification For this function please refer 14 3 SIP Trunk Server Built in Voice Mail Add a NFS Server by yourself in your LAN for storage of voice file or use built in Flash memory for voice fil
147. n Number Of course the Prefix extension number of other machine had already configured in Extension Table in advance In the following example the Operator is configured on equipment with Prefix Ext No 81 which is a MOSA 4600 Plus with phone No 886 2 8226 8881 as a Network Operator Steps of configuration 1 Web Path of this machine 1 System Config 1 2 PBX Access Code In the field Other Setting Assign Operator to Set it to N A Assign Operator to NA k 2 Input the Prefix Ext No of network operator into the Extension Number table of this machine In Web Path 1 System Config 1 3 Extension Number input Prefix Ext No 81 Phone_No 886282268881 Type iPBX and then click Apply Prefiz Ext Ho Phone Number Type AddiModify 556252268561 3 Configure the Prefix Ext No of network operator to Network Operator Extension Number field Web Path 1 System Config 1 3 Extension Number 44 VODTEL Operation Manual The partner delivers commitment Network Operator Extension Number Prefix Extension Number Mapping List Maximum BO Entered 2 Max Length of PrefixfExt Na E Page i _ 1_Show lt lt gt gt Prefixfext No Phone Number Type 10 0 IPBA ol gob 20446000 IPB No matter what type Phone iPBX of Prefix Ext No is assigned to the Prefix Ext No device of the network operator it connect network operator without dialing extra 0 or extension number of that device DISA w
148. n park the incoming call and anyone use this system can pick up the call anywhere 16 5 1 Operation Procedure m A party is the one who triggers Call Park E B party is the one who has conversation with A party A will park B on parking server M Cis the third party who retrieves the phone call Operation method mM A and B is under conversation A calls B or B calls A m A parks B to Parking Server and then any other C party can retrieve the phone call 16 5 2 Analysis of Example Example 1 A B C three parties all use the extension line of MOSA 4600 Plus 4604 Plus 3 SO J C IP Network 4604 Plus 1 Example 2 A B use the same box of MOSA 4600 Plus A uses extension line FXS B is connected via PSTN C uses extension line FXS of other box of MOSA 4600 Plus 135 VODTEL Operation Manual 4604 Plus 3 aS SO ye IPNetwok c Example 3 A B C all use different box of MOSA 4600 Plus A C uses extension line B is connected via PSTN also can be Mobile Phone 4604 Plus 3 a IP Network Sai a a gt S hie lt PSTN Exo 4604 Plus 2 FXS nt 136 Operation Manual The partner delivers commitment 16 5 3 Configuration Method Configuration of A party s MOSA 4604 1 Configure Call Hold ID such as 9999 Web Path 4 PBX Advanced 4 5 Parking Server Internal Call Park Parameters all Hold ILD 0 999999 Need Warm R
149. n register to MOSA 4600 Plus and become an extension of the whole IP PBX SIP device can work together with analog phone set to make call with each other like extension MOSA 4600 Plus also acts as SIP Client that can register to ITSP Internet Telephony Service Provider Then user can use the services from ITSP such as free call inside network cost saving call to PSTN VODNET network provides better telephony service than SIP VoIP network VODNET network means that all VoIP products that VODTEL makes have a VODNET Number that all product can communicate with each other with that number It includes the VoIP network and extra value service built from MOSA 4600 Plus SIP Phone can also use the ASD value added service in VODNET via MOSA 4600 Plus For the value added service of ASD pleaser refer to Chapter 18 Value Added Function by Extra Charge 14 2 SIP Line SIP Proxy Server MOSA 4600 Plus is also a SIP Proxy Server SIP device can register to this machine and become an extension of IP PBX 14 2 1 Open a New Account When a new SIP device intend to register to this machine as an extension the device can use default pre configured accounts and extension number or administrator can create a new account for this device 101 Operation Manual The partner delivers commitment 14 2 1 1 Default Pre configured Account and Extension Number E All SIP channels have default User Name account from Ext27 upward when this machine is
150. nation phone number is allowed or disallowed to be dialed can be defined in the Barring Class table For each extension line only one Barring Class can be selected Note For box that is shipped after Firmware V2 01 or later version it has default value according to different Region ID User still can modify it by themselves Default barring class value are 1 Local 2 Toll 3 International 4 Blank 5 Blank 6 All Attention Barring class only control phone calls that seize trunk first then dial outgoing number later For phone calls that use auto routing function barring class can not control it 6 3 3 1 Create Barring Class The web page to configure Barring Classes is entered from Web Path 4 PBX Advanced 4 3 Barring Class The parameter for Barring Classes defines Accept or Deny attributes Each attribute can be defined in Barring Table and Exception Table Only one Attribute can be 36 The partner delivers commitment Operation Manual defined for each Barring Class The default values for the six classes are 0 and no data are defined Web Path of Barring Classes 4 PBX Advanced 4 3 Barring Class There are two attributes Deny and Accept for each barring class No matter what attribute is applied to the barring class it uses two table Barring Table and Exception Table Only one Attribute can be defined for each Barring Class and it can be Deny or Accept There are maximum six Barring Clas
151. ne extension with 3 devices structure no matter what device Alias is used called side gets the same caller ID Please refer to MOSA 4600 Plus Technical Manual Chapter 2 2 1 Summary and configure it at individual Line Channel 4 default Ring Group Number is changed to 100000001 100000004 to prevent conflict Default Ring Group l o l l l with existing extension number For ring group function please refer to 16 7 Ring Group Number is changed Errat Error Ring Group can apply to both line and trunk rrata l When incoming call is Offnet To trunk the system goes to Answer Mode so other extension Correct Ring Group n ae P i in this ring group stop ringing and only the trunk keep to connect the destination That s the i lee a reason why you can not apply it to trunk For ring group function please refer to 16 7 Ring extension only Group ad desint Trunk call is not allowed includes barring of auto routing and trunk seizure is not allowed escription l For earlier version administrator has to configure a Barring Class 6 Lock Phone then user Configure complete can lock their phone by phone keypad to restrict outbound call Please refer to 6 3 3 2 Steps barring for outbound S to create the Barring Classes call Change History Software Version 2 01 0 Add volume control of When user use Softphone IP phone with different brands to communicate with called side Softphone IP Phone lat MOSA s FXS port or PS
152. ne the details based on the attribute selected Create the Baring List by clicking the button Add Barring and create the Exception List by clicking button Add eas Exception After the Barring Classes are created you may select a Barring Class for the IP PBX extension 1 Example 1 If this machine is located at Shanghai and only the calls to Beijing Area Code 010 and the calls to mobile phone Area Code 013 in China is allowed The configuration for Barring of the equipment is to define the Area Code 010 and 013 in Exception List the rest all number are denied Attribute DENY Barring Table No configuration is required when attribute is Deny Exception Table 010 013 2 Example 2 If this machine is located at Shanghai only local calls to Shanghai are allowed all numbers starting with O including toll call and international call is not allowed except Beijing Area Code 010 and Shenzhen Area Code 0755 Attribute ACCEPT Barring Table 0 Exception Table 010 0755 3 Example 3 If this machine is located at St Jose United State of America only the local calls in St Jose are allowed Toll calls starting with 1 and the international calls starting with 011 are not allowed except calls to Beijing 011 86 10 39 VODTEL Operation Manual The partner delivers Attribute ACCEPT Barring Table Oll 1 Exception Table 0118610 4 Example 4 If this machine is located at Tokyo Japan only local
153. ne will be displayed if the connection is successful TiS FTPSS LE 192 168 1 11 _ O x Local System Remote Syste F gt Documents d4dp00_plus Firmware B m Name Dae g Nere __ __Dete __ ChgDir E F 7 i WS_FTP LOG 1060126 i COLDSTART 1060126 15 47 fe EP4423 RUN 1060126 fe CP_TONE BIN 1051117 fi EP4423 WEB 1060126 View e fe DSP_CORE RUN 1050820 View a WARMSTART 1060126 c E gt XF4423 CFG 1060126 i d Plena XP4423 RUN 1060123 Fiera e Delete WEB 1060119 Delete f Refresh GT1 1060101 Refresh Co 7 ica 7 tacAAan 4 Dirina f ASCII f Binary Auto 150 Opening ASCII mode data connection a Receiwed 1157 bytes in 0 2 secs E433 Kbps transter succeeded 226 Transter complete Close Cancel Logvend Hel Options Aout E wit 3 Be sure that the files to be uploaded are stored on the hard disk Select the file with extension of RUN and click gt Please notice that the file name must be same as the file name in the IP PBX e g XP4423 RUN 167 EFL Operation Manual The partner delivers commitment WS FIPS LE 192 168 1 11 _ i Ioj x Local Syste Remote System F Documents gt db00_plus gt Firmvare z S Name Dae Chobi o Name Date _ L A wero TPT BG 1060126 R COLDSTART 1060176 15 4 WW H P4423 RUN 1060126 i CP_TOHE BIN 1051117 20 26 MEE dA AEE 1060126 is fi DSP_CORE RUH 1050820 12 53 Tew
154. nload file to PC or upload file to this machine please refer to chapter 19 Firmware Update Backup 12 2 Configuration the Time of Day Night DISA Mode If this machine is used in company the DISA can be configured according to the On duty and Off duty time in a week By the configuration you can DISA play greeting section 1 Good day this is XX XXX please dial extension number or 0 for Operator at On duty time DISA play greeting section 5 This is off duty time please dial extension number directly or call in office hour again at Off duty time Web Folder 1 System Config 1 1 Basic Information 78 The partner delivers commitment Operation Manual Analog Trunk Call SIP Trunk Call IF Call Mo answer send greeting 25 70 50 sec sreeting Mode Day fvWeek set Click Week set system shows E DawHieht Time Setting Microsoft Intermet Explorer E O x Apply Cancel Day Night Time setting Day Time Start End All o Mon 00 00 00 00 Day Night Tue ogag OOOO M Dayr Night wed 00 00 00 00 M Day Night Thu 00 00 00 00 M Dayr Night ei 00 00 og oA M Day Night Sat O00 OO 00 M Dayr Night DENO ogo o M Dayr Night All week as Mlon E eye O l l eR Configure all day 24 hrs as On duty time Tick Day of that day such as Wed and click Apply Wied 00 00 00 00 M Dayi Night Apply Configure 7 days a week and 24 hrs a day as On duty time Tick Day of Mon click All week as Mon
155. nnect FXO to PBX Analog Line There are 2 and 4 wires phone cable available Use 2 wires cable is OK and it use RJ 11 jack For your attention FXO or Line port of this machine can connect to PSTN from telecom company or Line card FXS port of tradition Analog PBX only Example Structure Note By default condition trunk FXO port with top number will be seized by extension first so please connect the FXO Line ports of MOSA 4600 Plus from the top number downward For the example of 16 ports model connect it by the sequence 16 gt 15 gt 14 13 60 YODIEL Operation Manual PSTN Large port number first Attention Mis connect the FXS Phone port of this machine to PSTN trunk from Telecom Company or Line Card of analog PBX will cause circuit breakdown on the machine Telecom Company and analog PBX 9 2 1 Configuration on MOSA 4600 Plus 9 2 1 1 Configuration of PBX Trunk Access Code By default configuration incoming trunk PSTN call is answered by DISA and the system play instruction greeting If FXO port of MOSA 4600 Plus is connected to an extension line of a PBX PBX Co Line Access Code must be defined When MOSA 4600 Plus makes an outbound transit call user needs not to know that MOSA 4600 Plus is connected behind PBX and he can dial PSTN phone number directly This MOSA 4600 Plus use the access code configured here to seize real PSTN Trunk then make PSTN call Web Path 4 PBX Advanced 4 1 Trunk Access Code be
156. nt function to execute warm start via FTP CP _TONE BIN CP binary tone file CP binary tone file DSP_CORE RUN Run DSP file DSP execution file 152 The partner delivers commitment Operation Manual 19 2 1 Attention to Upgrade MOSA 4600 Plus from V1 xx to V2 xx When MOSA 4600 Plus is upgraded from V1 xx to V2 xx an extra vmm file is required for built in voice mail function It shares the same memory with greeting file of DISA Follow the upgrade procedure below is required Attention If the machine you got from VODTEL is V2 00 or above or had upgraded to V2 00 or above then please upgrade it according to the normal procedure at 19 3 Update and Backup Firmware via Web No more upgrade procedures from V1 xx to V2 xx at this section are required 1 Backup original XP44xx gt1 8 files Web Folder 9 File Transfer 1 Click the icon of GT1 that is going to download Get File from this Device to PC PAAA RUN 1727300 Bytes APARER 131152 Bytes APA GT 5424 Bytes Pgp G TA fabU Bytes En KRAE 5424 Bytes APAAAX GTA 3 05 Bytes sP GTS o240 Bytes sP GTE 0105 Bytes AE T REEI o020 Bytes PA GTB 54309 Bytes APAA MEM 132 Bytes PAAA WEB oUBo Bytes YMA CFG b5616 Bytes FPN li 2r ododd Bytes 2 Click Save File 2007 0306 2007 705 0 200406 2000 01 01 2000 01 01 400001 401 400001 401 400001 401 2000 01701 20040971A 2007 705 0 2007 0307 2007 A0320 2000 01 01 153 15 22 00 09 00 00 17 03 46 00 09 50 00 0
157. ntering the Management Mode Hook off the phone set when hear the dial tone dial 0 gt then 09 9999 to enter the management mode gt hear the tone of DuDu 2 Recording the 1 section Dial 991 gt gt start to record gt end the record 3 Storing the 1 section Dial 9 gt hear the tone of DuDu gt 4 Recording the 2 section Dial 992 gt gt start to record gt end the record 5 Storing the 2 section 5 g 76 The partner delivers Dial 9 gt hear the tone of DuDu 6 Recording the 3 section Dial 993 gt gt start to record gt 7 Storing the 3 section Dial 9 gt hear the tone of DuDu 8 Recording the 4 section Dial 994 gt gt start to record gt 9 9 Storing the 4 section Dial 9 gt hear the tone of DuDu 10 Recording the 5 section Dial 995 gt gt start to record gt 11 Storing the 5 section Dial 9 gt hear the tone of DuDu 12 Recording the 6 section Dial 996 gt gt start to record gt 13 Storing the 6 section Dial 9 gt hear the tone of DuDu 14 Recording the 7 section Dial 997 gt start to record gt 15 Storing the 7 section Dial 9 gt hear the tone of DuDu 16 Recording the 8 section Dial 998 gt gt start to record gt 17 Storing the 8 section Dial 9 gt hear the tone of DuDu OD FH end the record
158. ny Tuning E Configure the extensions of main operator Configure the main operator of VM to the operator s extension line of MOSA 4600 Plus E Configure the assistant operator When the extension line of main operator is busy the call is transited to assistant operator E Configure Operator Access Code Calling side press this access code to reach operator E Configure transit greeting as system transit greeting or personal transit greeting Operation Work Flow 1 MOSA 2 accept the incoming call from MOSA 1 or PSTN Since the DISA of MOSA 2 is disable so the call is answered by the DISA of VM 2 VM prompts calling side to dial extension number 3 Calling side dial 3113 extension 4 VM play greeting Wait a moment please We will transfer the call to 3113 for you and then send Flash Pause Extension No 4 times of Pause to MOSA 2 5 MOSA 2 transit the call to 3113 Extension 13 of MOSA 3 is ringing 6 Called side extension 13 of MOSA 3 answer the phone VM release the line MOSA 1 and MOSA 3 built route directly 86 VODTEL Operation Manual The partner delivers commitmen 1 Dial 8226 3368 MOSA 1 MOSA 2 2 Please dial ext 8226 1100 3 Dial 3113 8226 3368 or PSTN IP Trunk DISA 4 Wait a moment please We will disable VM 5 Transit to 3113 ae FXS 6 Answer MOSA 3 gt Prefix 31 13 2 Message Configuration of VM and MOSA 4600 Plus 13 2 1 Use Call Forward Function of MOSA 4600 Plus t
159. o Connect VM 13 2 1 1 Configuration on MOSA 4600 Plus M Configure the Prefix Suffix of VM in MOSA 2 The design of Prefix and Suffix is for numbers receiving of VM Generally speaking it needs to dial certain numbers as below to VM to activate voice mailbox Prefix Extension Number that use mailbox function Suffix For example 3122 Different VM have different Prefix Suffix It may not have Prefix or Suffix code If there is no such code please leave it blank Configure it as real condition Web Path 1 System Config 1 2 PBX Access Code Assian Operator to f Max Number of IP Calls IF Call Prionty VM Prefix VN SU 87 Operation Manual The partner delivers commitment E Configure Call forward of MOSA 3 Configure related FXS port of MOSA 3 to Forward To VM connected MOSA 2 when the line is busy or no answer Busy No Answer function Web Path 2 Channel Config 2 1 Summary Select Channel with Analog FXS type or SIP Line and click its St Status Barring T38 Statistics PickUp Ext Voice Gain A ae Maree eee Pe i In Out Group No Mail In Out 1 11 0P FXS 0 oo Vi 1011 o0 2 12 FXS Bic 0 gt ovo V 1012 oO Baring 633 Statistics PickUp Ext Ch St suffis Entity DND Fwd Cee eesme a Group No User Name 5 a 4 D i D O Vo 107 Ext27 6 28 il o oo Vo 108 Ext28 Configure Call Forward in Status table Call Forward control Forward OXE Ho Cftnet To E T
160. of mass quantity of channels can be updated and backup by text file Please of mass channels refer to 20 3 Change Settings of Mass Quantity of Channels Trunk incoming call at day mode If l l DISA is disabled and manual operator is busy Agent of Direct Line j DISA is at day mode and the Forward To number is busy feature It forward to secondary backup destination Please refer to 7 4 Call Forward to Backup Line for Incoming Trunk call Add Secondary Service Add Night Service Incoming trunk call at night mode can be forward to specified number Please refer to 7 5 Agent of Direct Line Call Forward for Day Night incoming Trunk call feature Full time busy tone For special application full time busy tone detection can be activated Please refer to 20 5 detection Special Full Time Busy Tone Detection Special Purpose Purpose file still can keep IP Add Forward To feature after call is Add Forward To feature that dial extra number after call is answered by PBX Please refer to answered 16 1 4 Call Forward after Called Side Is Answered Add greeting control on Please refer to 12 3 Configure Greeting Mode for Special Holiday special holiday Add new feature that Hint for application Administrators of company can make international trunk call at the user can make trunk extension of general employee Please refer to 6 3 2 Permission to make outgoing call call by PIN code at Outbound Transit Control extension with le
161. oft Intern et Expl Mm xJ Outbound Waiting List Maximum 192 Entered J List the machine available for outbound call tick Y Add Selected Delete Ak Detel 3s Filter Phone Number Click Add when seletion is done zi CS Example of Configuration The example of stacking MAC Address 00 03 62 80 25 37 Phone Number 886282263368 Route Type Toll MAC Address 00 03 62 80 25 48 Phone Number 886282263369 Route Type Toll MAC Address 00 03 62 80 25 56 Phone Number 886282263370 Route Type Toll The example of networking MOSA 4616 PLUS at Taipei and Shanghai MAC Address 00 03 62 80 25 37 Phone Number 886282263368 Route Type Toll MAC Address 00 03 62 80 25 48 Phone Number 862177453276 Route Type Toll MAC Address 00 03 62 80 25 56 Phone Number 85299673356 Route Type Toll MOSA 4616 PLUS at Hong Kong MAC Address 00 03 62 80 25 37 Phone Number 886282263368 Route Type Local MAC Address 00 03 62 80 25 48 Phone Number 862177453276 Route Type Local MAC Address 00 03 62 80 25 56 Phone Number 85299673356 Route Type Local If you don t want to use Outbound Waiting List you can also input it manually Web Path 1 System Config 1 5 OQutbound Permission 70 Operation Manual The partner delivers commitment a a a a t Permission List of Outbound Transit hla mum 19 Entered O
162. on t query user again 6 4 2 1 Backup Network Operator Cascade Device Although operator in this machine is configured it seizes the network operator at other machine automatically when all operators at original machine are busy When a call is coming and the Operator Code is dialed this machine will find the Operators of this machine for answering the call first If the extension in Operator Group of this machine is busy and another machine is assigned as backup Operator then system will find an available Operator from the second machine If the second machine has also assigned the third machine as the backup Operator and all Operators of the first and the second machine are all busy then system will find an available Operator from the third IP PBX Backup network operator can be cascaded for 16 times and maximum 17 machines can be cascaded together 7 7 a MOSA 4600 f VIOSA 4600 MOSA 4600 Pls i Pie ME Plus on eT i praca r gm p or FEF tif i T i T EF F F Fi 2A E PPT Fes FFA FFF FRA rrii AE At TIF EF 23 PFF EEF rr 7 AES a i f tf if dif me i i i we es amr g i eo o c eo o Operator Group Operator Group Operator 45 vO DITEL Operation Manual commitment Configuration In Web path 4 PBX Advanced Telephony Tuning Input Phone Number Web Path 1 System Config 1 1 Basic Information gt My Phone Number of other machine in Cascade Device field It has to be full number Country Co
163. onal language greeting holiday greeting etc E Configure extension number Higher level of VM may be able to group the extension number The extension number configure here must be the same as the extension number of MOSA 4600 Plus The default extension number of MOSA is 1011 1026 You can also create customize extension number by Extension Number Table Since the DISA of MOSA 4600 Plus is disabled the call transit is processed by VM so the mailbox is setup according to extension numbers E Configure ring back tone times Configure how many times of the ringing will the VM DISA answer the incoming call E Configure the longest numbers of the extension Please configure it according to the current MOSA 4600 Plus extension number If the extension number is created by MOSA 4600 Extension Number Table the longest numbers are 6 digits E Configure call transit action When the DISA of VM answers the incoming call it will play the greeting prompt calling side to dial extension number All of these actions pass 85 VODTEL Operation Manual The partner delivers through MOSA 4600 Plus So it needs to setup the call transit action to work with MOSA 4600 Plus For call transit please setup it as below Flash Pause Extension No 4 times of Pause VM comes in different brands and models please configure it according to real condition For configuration of Dial Ending Time please refer to Web Path 4 PBX Advanced 4 4 Telepho
164. or all channels of the same type at a time Add number control rule of incoming and outgoing call for IP Add function that the DTME tone volume to FXS channel is More MEM items are added and it can be edited by text file For the function of MEM file please refer to 19 3 3 Application of MEM file For the items that can be edited in MEM file please get it from distributor When this function is activated max 5 sets of source IP are allowed to manage this machine It prevents hacker to get account and password accidently and try to control the box at remote place Please refer to MOSA 4600 Plus Technical Manual Chapter 2 6 IP Settings When this machine works with MOSA 4491 or MOSA 4600A it has great elasticity of extension number and easy to manage for changes This machine can specify 2 MOSA 4491 or MOSA 4600A for redundant service to prevent extension number loss when anyone of them is offline Please refer to 20 6 Work with MOSA4491 4600A for Redundant Purpose and MOSA 4600 Plus Technical Manual Chapter 2 7 Phone Book The behavior that this machine replies Ping can be different It prevents hacker to know if this box is online or tries to deter the box from service with heavy ping package Please refer to MOSA 4600 Plus Technical Manual Chapter 2 6 IP Settings SIP Users can login to this machine with default password then change it by themselves By the aid of Administrator is not required Please re
165. or Special Holiday If this machine is used in company you can configure the date period of time of special holiday of company to this machine When it is done it can Play greeting section 5 It is off duty time Please dial extension number directly or call again in office hour at the date period of time of special holiday If there is incoming trunk call at the time of non special holiday system play greeting according to Day Night mode of DISA that is based on weekdays If it 1s Day office hour Mode system plays greeting section 1 Please dial extension number or O for operator If it is Night off duty mode system plays greeting section 5 It is off duty time Please dial extension number directly or call again in office hour Web folder 1 System Config 1 1 Basic Information Analog Trunk Call Enable tsi SIP Trunk Call Enable x IP Call Enable x No answer send greeting 25 Cs Eee Greeting Mode Dap Wweek Holiday Click Week Holiday system shows the window below 81 Operation Manual Apply Cancel DayiNight Time Setting Day Time Start hh mr End ihh mrr All Mon e Am fis foo Dayr Night Tue o ijo fis ljo C Dayr Night Wied fo ijo fis mijo C Dayr Night Thu f mijo A fhs mjo C Dayr Night Fri o ijo fis ljo C Dayr Night Sat 9 mijo H fs mijo z C Dayr Night Sun o ijo fis ljo MP Dayr Night All week as Melon Holiday Setting The partner delivers commit
166. ork cost saving call to PSTN VODTEL Technology Inc had test several ITSP that this machine can register to We recommend these ITSP below For ITSP that is not recommend here has to use standard SIP protocol user can configure it according to the information from ITSP and test by yourself Not all recommend ITSP is fully test When it is done the manual will be updated or the data is uploaded to Web or store it in CD DOC No 9171005107 180
167. p Ext Voice Gain fh St Suitix flype DMD Fwd class 7 aau Group O na E Mall Pin Oui 1 TO SS ers 0 OU V 1011 ENE 2 THOR PS Br 0 OU V 1012 O 0 In Call Forward sub menu for the example below it means that incoming call will forward to 886282263346 After that PBX answers the call the machine dials 1035 to reach extension Control Busy No Answer oopz02203346 FPP1035 886282263346 For Special Purpose of Mobile Extension When there is IP Line number in Forward To Field then number after prefix PP in Offnet To field will be dialed send SIP INVITE packet when incoming call is busy no answer For example number after PP is mobile number then it dials to PSTN or mobile phone via SIP ITSP Web folder 2 Channel Config 2 1 Summary Select the channel with SIP Line and click its Status Harring Statistics PickUp Ext fh 3t a E Bi Class Status In Out Group No Same 5 27 1 0 0 0 Vio 1027 lestertest 6 28 1 0 0 0 Wip 1028 2002 128 VODTEL Operation Manual The portner delivers Control Busy No Answer Forward To 3400 Offnet To Dialing incoming call to SIP line 3400 When 3400 is busy no answer extension 3400 send 0968223380 to MOSA 4600B Incoming call is re directed to PSTN or mobile phone via MOSA 4600C and SIP ITSP This feature can apply to mobile extension Mobile number can be added or modified at MOSA 4600 Plus and modification at MOSA 4600B is not required
168. p Extension of This Machine Web Path 2 Channel Config 2 1 Summary Select the Channel with FXS Type and click its St Status Barring Statistics PickUp Ext Voice Gain CH St e typey OND Fwd e 7 Inout Group No Mall InfOut 1 11 OP FES 0 D D W 1011 2 oo 2 j2 FXS BiC o l D0 Ve 1012 oo Select Group ID in My Pick Up Group in Status table and also select Picked up By Others Control Yes No from the same group 28 YODIEL Operation Manual l PickUp sroup IL E Group yy 1 Control Yes E V 5 Shown in Summary table 6 2 2 Call Pickup over the Other Machine Call Pickup is not only to the extension line of the same machine but also to the extension line of different machine defined in the same pickup group Please consider the following issues e The extension lines defined in the same Call Pickup Group must be in the range that the ringing can be heard That can reduce the problem that you accidentally pickup others call that you don t means to e The extension lines defined in the same Call Pickup Group must be under the same Subnet Extensions that are configured the same pick up group ID can not pick up each other if they are not under the same Subnet e Maximum 9 groups can be defined for Call Pickup Group If the number of group is over 9 Section can be defined previously The extension lines in same group number but different section can not pick up each other e Und
169. p Number 2 Extension Table Web Folder 1 System Config 1 3 Extension Number VODTEL Operation Manual ortner de Timitme Prefize Ext Ho Phone Number Type AddiMociify Prone Prefiz Ext Ho Phone Humber Type AddiModiify es Can be configured as the table below A1 A2 A3 B1 B2 B3 Phone Number aP Number 20 862182260021 10 886282260011 Phone E anion a EE 82260021 1012 886282260012 2022 862182260022 1013 886282260013 2023 862182260023 10 2 2 Dialing Method Dial to all destination with the same rule Group Number Extension Number Advantage There is no limitation to expand networking locations and it is more flexable in dialing plan that it is not limited to original dialing plan When extension number is changed at different groups it is not necessary to change the extension table at other group Disadvantage All dialing rule is changed to Group Number Extension Number and digit length become longer Re print name card and training of new dialing behavior is required Dialing Method 1 Dialing between A1 A2 A3 1011xx 1012xx 1013xx 2 Dial from Al A2 A3 to B1 B2 B3 2021xx 2022xx 2023xx 3 Dialing between B1 B2 B3 2021xx 2022xx 2023xx 4 Dial from B1 B2 B3 to A1l A2 A3 1011xx 1012xx 1013xx 5 When called side is busy or no answer the DISA of portal IP PBX hint calling side to dial other extension number or to dial to wait or to dial to enter voice mail 73 vO DIEL Operat
170. phone set he she hear Du Du Du before normal dialing tone He she knows that new message is waiting for retrieve 5 When the extension of MOSA 3 needs to retrieve listen the voice message dial a call to MOSA 2 and it is answered by the DISA of VM Retrieve the message by the instruction of VM 1 Here is ext 3111 Please leave your message MOSA 2 8226 3368 MOSA 1 2 Leave message 8226 1100 FXS 3 Notification code hook off 13 3 1 Backup on VM System Most of VM product can connect with PC for online or offline editing and also for system backup Please backup these data to PC for system update or restore 13 4 Use Built In Voice Mail Function Built in RAM or Flash memory can be used for the storage of voice mail External NFS storage media is also can be used For the configuration and connection to NFS please refer to 20 4 How to Install Linux NFS for the VM of MOSA 4600 Plus This section tell you how to use built in memory RAM or Flash gt The original MOSA 4600 Plus hardware has built in voice mail function provided after V 2 00 The memory size of this machine is limited and only demo only feature with two messages is available For practical purpose with complete function add an extra NFS server 93 vO DITEL Operation Manual commitmen for storage of voice file and also pay extra charge to us for system upgrade is required The machine may have status below
171. r Read internal IP Address ee Manual Remarks If under NAT access to the urrent internal IP address 41 Read Subnet Mask If under NAT access to the current Subnet Mask If under NAT access to the current Default Gateway 43 Read Signaling Port If under NAT access to the current UDP Port 44 Read the Global IP Address Access to the current Global IP Address 50 Read Global Signaling Port Define Area Code Access to the current Global UDP Port 1 3 Digits from 1 to 999 Define the Area Code that the system is allocated 51 Define Phone Number 1 19 Digits of 0 9 Define the telephone number of the equipment 52 Define PSTN Call DISA Control Define IP Call DISA Controll0 1 Set IP Status Define IP Address x 1 3 Digits 0 255 XXX XXX XXX XXX Define Subnet Mask x 1 3 Digits 0 255 XXX XXX XXX XXX Define Default Gateway x 1 3 Digits 0 255 XXX XXX XXX XXX Define Primary DNS Server x 1 3 Digits 0 255 IP XXX XXX XXX XXX 173 If DISA answers the PSTN call If DISA answers the IP call Configure the method to get the IP Address Define IP Address of own equipment Define Subnet Mask of own equipment Define default Gateway of own equipment Define Primary DNS Server IP of own equipment VODTEL VODIELE Operation Manual 59 Define Secondary DNS x 1 3 Digits 0 255 Define Secondary DNS Server Server IP XXX XXX XXX XXX IP of own eq
172. r narina EE E E EE R 46 6 5 2 Configure Dedicate Extension NUMDGLM c cccccscecccssescccsaseeecsssuesesesseseessaneseessanens 46 6 6 Limit the Duration of Trunk Call from Extension ccccccccsssseeeececeeceeeeseeeeeeeeeeaaas 47 7 Configuration Of Trunk ccccccssssccsssscccssssccccsssscccsssscccssssccssssss FO 7 1 Disable WiSeless Tink Poileas E E E E E E 48 Tez Permission of Incoming Call Route to Trunk ccccccccccesseeeeeeeeeeeaaeeeseeseeeeeeeeaas 49 VPs Allow Incoming Call Only Incoming Only Trunk 0 00 ee cccccccccceeseeeseeeeeeeeeeeeaes 50 7 4 Call Forward to Backup Line for Incoming Trunk call eneeessseennnnssessseseerssssssseees 51 7 5 Call Forward for Day Night incoming Trunk call eeeesseeennnnnessssseeerssssssssserssssssese 53 8 Configuration of Speedy Dia al ssssssssssssssssossssssssssssosossssossssssssosoo DI 8 1 Abbreviated Dial aaeasssesersereresesosssrssssesesserasssesososcasssesesssrasssesososrasssesessnrasasesesesranenes 55 8 2 Di e oes e E E E E E E A E E E E 56 9 Connect Tradition Analog PBX eessssecccsssccccssececcssececosececcsseeeessse D7 9 1 Connect FXS to PBX Analog TUNK sus sccsasecneevesesncnanareneeessusvacanetexnaussaavenanctexumrswasuanancds 57 9 1 1 Configuration on MOSA 4600 PIUS ccccssceccccsseeecccseneececseeeceesaseeecesssesesssauesesssaennees 57 9 1 2 COMNGUTAN OI on Analog POX ereere reste NENE 58 9 2 Connect FXO to PBX Analo
173. rs to make trunk call via his her extension when he she is not at his her seat he she can disable the extension In addition to configure it by Web by phone set is also OK Pick up that extension and dial O Du Du Du 140 Du Du Du that extension is unable to make trunk call Pick up that extension and dial O Du Du Du 141 Du Du Du that extension resume to original status the ability to make trunk call Local Toll International keeps intact If password is pre configured at that extension please dial 0 Password Du Du Du 140 Du Du Du and 0 Password Du Du Du 141 Du Du Du individually Attention For the machines that were shipped after Firmware 2 01 included or above user can dial function code to limit complete outbound call including auto routing and trunk seizure For the machines that were shipped before Firmware 2 01 not included administrator has to manually configure barring class 6 Lock Phone this feature limits trunk seizure to limit outbound call completely For barring class 6 Lock Phone please refer to 6 3 3 2 Steps to create the Barring Classes Example 5 Hint for Application 2 High rank administrators may have meeting at different meeting rooms Administrators may need to make call in meeting rooms or by employee s extension sometimes For security purpose it 1s unable to make international toll call by employee s extension In this case administrator can dial his her PIN code for authenticat
174. s Type Count Fwd Class T 38 In Out Last Number Dialed In Out 3 g FXO 0 0 ovo oo d g FXO 0 0 Ta D0 ovo 2 Configure Call Forward Control to Day Night and then configure Forward To as 886282263456 51 VODTEL Operation Manual The partner delivers commitment gpa Lec Ol TY e a Control Day Night Forward To Cine TS Click Apply then Summary Table is updated When incoming call that forward to 886282263456 is busy then incoming call is forward to 886282263333 use 886282263333 as example Web Folder 4 PBX Advanced 4 4 Telephony Tuning m a Sanna Ss eee ss See Ses A manb at Mies wt secondary Service Agent of Direct Line f Tr VODNET ID Phone Number Note For this feature of call forward each box can has one Secondary Service Agent of Direct Line No for incoming trunk call only so specify it to the DISA of other box manual operator or ring group This feature applys to Day Mode only As the definition of Day Mode it is based on the Day Mode of DISA Please refer to the configuration of 12 2 Configuration the Time of Day Night DISA Mode and 12 3 Configure Greeting Mode for Special Holiday Web Folder 1 System Config 1 1 Basic Information Analog Trunk Call Enable x SIF Trunk Call Enable x IP Call Enable x No answer send greeting 0 50 sec Greeting Made Day iVWWeek Holiday 1 If Offnet To such as mobile phone number 0968223356 is config
175. s Quantity of Channels Execute Restart When technician installs the machine at the first time or this machine 1s installed to different environment again it might be possible that change individual settings for each channel 175 vO DIEL Operation Manual ommiltmen especially the IP Line is required It may take lots of time to configure settings by entering each web page for individual port especially when Softkey and or SIP account is different for each channel This feature provides text based configuration User can edits a text file by Windows Notepad software Copy this text content and paste it into this window Click Apply to take effect the settings of certain channel or all channels e User also can copy the current data on this window and paste amp save to a text file If there are any changes in the future edit the text file and paste into the window again and then click Apply Web Folder 2 Channel Config 2 1 Summary Select the channels with FXS FXO or IP Line IP Trunk type that you want to configure Click Ch Channel Barring 633 Statistics PickUp Ext St Suffix Entity D D Fuvd See See niin Group No User Name 5 27 i a D0 Vio 1027 Ext27 6 28 4 a D Va 1028 Ext28 The tables are different for FXS FXO or IP Line IP Trunk type of channel It depends the setting items of different type of channel We use IP line as the example below 176 VODTEL The partner delivers commitment
176. s dial 8226 1357 to enter trunk of this machine then call is forwarded to 1357 directly without the support of DISA 8226 can be the prefix that the ITSP assign to this company box Web Folder 3 SIP Environment 3 4 SIP Trunk Numbering 116 VODTEL Operation Manual The partner delivers commitment ma se m cm F UIT Faw TI onda ws Sewer el Remove DID Call Callee Leading Digit s Digit s Digit s y 15 Configuration of Conference Call To use this function works with FONEMOSA 4496 PBX Conference Bridge is required This machine is not included in MOSA 4600 Plus and you have to purchase it additionally Work with FONEMOSA 4496 PBX Conference Bridge user chairman is able to call the other parties to invites them to join conference FONEMOSA 4496 can be cascaded You may access many FONEMOSA 4496 with only one conference ID assigned The system will search for free conference when user requests For the detail information of FONEMOSA 4496 please refer to FONEMOSA 4496 User Manual 15 1 Configuration of a Single FONEMOSA 4496 Please connect the devices as the example below 4496 PBX Conference IP Network E Configure an Prefix Ext No to connect to FONEMOSA 4496 is required Input Prefix or VODNET ID of FONEMOSA 4496 to Phone_Number field Web Path 1 System Config 1 3 Extension Number 117 VODTEL Operation Manual The partner delivers commitmen Prefiz Ext Ho Phone Humber Type Aacdihlo
177. s free call inside network cost saving call to PSTN 15 YODIEL Operation Manual 3 Introduction of Features MOSA 4600 Plus is designed with the most advanced fully distributed stackable and networking structure It not only provides function of traditional PBX also use latest IP switching technology the user around the world share voice resource from the IP PBX Its Line extension can connect analog phone set FAX or SIP device that comply with RFC3261 and its Trunk can connect to traditional CO line PSTN and new generation Soft Switch Here is the brief feature description as below 3 1 Trunk Feature Trunk Grouping This function divides trunk into 2 group local trunk and SIP IP Trunk User can make call by suitable trunk group according to what call type they want Auto Trunk Selection When user of extension want to make trunk PSTN or SIP call user can just dial Trunk Group access code such as 9 then the system select a free trunk port in selected trunk group automatically for what use needs It function apply to the machine itself and all other machine that is cascaded together Automatic Route Selection Least Cost Route ARS LCR When Automatic Route Selection is applied to extension system select the least cost route according to pre configuration automatically for you to make the cheapest call Specific Trunk Seizure When user of extension want to make trunk PSTN call of remote site user can seize spe
178. seesenesseesesel 1 6 1 Extension NUMDE amp cc essccenersvnancessntensscivanacedoninesanseimen E E 27 6 1 1 How to Know Default Extension No from Web cccsccccsseeccsneccansecsuseessesesansessaeeees 27 6 1 2 How to Know Default Extension No from BOX 1ccccseeccseecceeeeansessueeesaesesaneesaneeees 27 6 2 Configuration of Pickup Group eeeeessssseenessssssssscerrssssssssceersssssssseeeresssssssseeresssssseees 28 6 2 1 Pick up Extension Of This Machine 1ccccsscccseeceeeecsueeeceeecsueesausessueetsueessausesaneeeas 28 6 2 2 Call Pickup over the Other Machine c csccccccsseeececssneeeessseeeecseseeeesssaeeseessanesesssaeess 29 6 3 Configuration of Extension Permission essssssseoeeessssssssseerrssssssseeerrrossssserrressssseees 30 6 3 1 Permission of Outbound Transit CAllS ccccccccscecccccsesecccseeecessseeeesssueeeesssseeseessaensees 31 6 3 2 Permission to make outgoing call Outbound Transit CONtIO ccccccsscccsseeeeesneeeees 34 6 3 3 BOO C eee E ATE E EE eee E E ee ee 36 YEDIEL Operation Manual 6 4 Configuration to Join Operator Group cccccccccessseseeecececeeeaeeeeeeceeceeeuaaeeeeseeeeeeeeaaas 42 6 4 1 Operator ON THIS MACHING iccccssseccccssseecccssseecesssseeeessaueeecesseesecessuesecessueesessaaesesssaeass 42 6 4 2 Network Operator ete eects te atorectae ennenkin Ea NA EEEE EREE ESENE 44 6 5 chmo c GC SON NUDO ao E E 46 6 5 1 Change Frelix OF EXTENSION serireniresin
179. ses can be pre defined in this machine When extension is specified with barring class 0 means there is no barring control Web Path 4 PBX Advanced 4 3 Barring Class Barring Class Configuration Analog Trunk SIP Trunk Class Select Select Name Attribute BIA BIA Class Attribute Barring Class Setting HEN Delete Barring Class Setting ley Delete Class Name Add Add Barring Add Delete Add Delete Exception Add Delete Add Delete Barring List Barring List Exception List Exception List Description Default Value Selection of Barring Classes Choice from 1 to 6 Display the name of barring class Display Only Display the attribute of Barring Class Display Only 37 EL Operation Manual The partner delivers commitment Class Control Class Attribute The attribute of the class Deny or Accept There are Barring Table and Except Table may be defined for each attribute Only one attribute can apply to one barring class can be Deny or Accept DENY Positive list configure prefix number for phone call allowed only All numbers are denied except the numbers listed in the Exception List When DENY is selected it is not necessary to define Barring List because DENY is to reject all numbers ACCEPT Negative list configure prefix number that is not allowed for phone call Accept all numbers except number in the Barring List The number in the Exception List ar
180. skO NFS Error Count 0 User List Page 1_ 10 UserID Latest New Message New Stored 1001 2 0 0 1002 0 0 1003 0 0 1004 0 0 1005 0 0 1006 p 0 j 1007 0 7 1006 0 0 1009 0 0 1010 0 0 96 EL Operation Manual The partner delivers commitment View the path of voice mail files by FTP client software When the system had built the connection with the voice mail component of this machine an extra diskO folder is shown If there are messages left list of files are shown in the folder Use FTP software to show the demo as below VWs FTPOS LE 10 136 152 a z ioj x Local Syste Remote Syste C 5FProgram Files WS FTP X H g Nawe ate Size lea diski TSE m COLDOTART Tovoeld 15 4 Fe _WARMSTART 1070314 15 04 ChgDir ChgDir gt Name Date ae r complete waw 990105 0 Ri connect waw 990105 0 i error waw 990105 08 WIA license wWwrl 990105 8 lt i CE_TOHE BIN 1061117 20 26 3 i prorder wri 990105 O8 T a DSP_CORE RUN 10606270 12 53 z i whatsnew txt 990105 08 Rename a EVPH VHH 1070101 00 00 2 a we_ftp dll 990105 08 Delete a VM4423 CFG 1070314 15 45 Delete i WS_FTP hlp 990105 08 Refresh a EP4423 CFG 1070319 11 33 1 Refresh a WS_FTP ini 1070319 1 a EP4423 RUN 1070308 15 22 17i 4 Dirlnfo 4 Dirlnfo ASCII f Binary Auto 150 Opening ASCII mode data connection a Received 1349 bytes in 0 4 secs 33 25 Kbps transter succeeded 226
181. ss permission Add available remove Please refer to 19 3 3 Application of MEM file control code in MEM file Add voice mail light Limit to TENTEL phone set model 320 Please refer to 13 3 Retrieve listen Message control of phone set New Message Notification Related Configuration Forward To number is Change Prefix Ext table without changing Forward To number Please refer to 16 1 1 saved in Ext type or General Call Forward full number type 11 VODTEL Operation Manual The partner delivers commitment Terminate the Please refer to 20 1 1 List of all commands connection of certain channel by Console Compare the first N For Outbound Forward Number 1 System Config 1 7 Offnet Forward full number is not digits for Outbound required System can compare the first N digits For example input 0982 then all numbers Forward Number with prefix 0982 is able to do outbound call 16 1 3 Offnet Forward to PSTN Summary of parking Configure parking server for different environment VPN fixed public IP dynamic public server settings in IP change some configuration is required Please refer to 16 5 5 Summary of Parking different environment Server Configuration Change History Software Version 1 02 0 Add new Web page Purchase extra SIP ports and get Key from distributor then upgrade users license from Web License Upgrade page Please refer to 19 1 License Upgrade to Increase Users Add feature that can Work
182. stem DVD Windows system is much more popular than Linux There are other solutions that some software simulate Linux NFS at Windows 2000 or above Windows operating system that runs on PC It might be possible that extra charge for these software are required 20 5 Full Time Busy Tone Detection Special Purpose Default busy tone detection of this machine has covered most normal busy tone detection For the application of some special purpose such as the application below 1 Connect external Voice Mail box 2 Trunk port configuration that has one extension number with 3 extension devices Mobicomm mobile package For these applications there 1s no mechanism for Line ports FXS to disconnect the Trunk port and it has to rely on the Full Time Busy Tone Detection to disconnect trunk connection when lines are busy 178 VODTEL Operation Manual The partner delivers commitment The behavior of this feature is When incoming trunk call is forwarded transferred to by user or by configuration extension and that extension channel is configured to activate the Full Time Busy Tone Detection for the trunk call that is forwarded transferred to this extension then Full Time Busy Tone Detection is activated for the incoming trunk port By this way the configuration menu is located on extension Line port not Trunk port Web Folder 2 Channel Config 2 1 Summary Select the channel with FXS type that you want to configure Barring St
183. stem will prompt you that all VM setting and voice message will be clear and system restarts automatically Windows Internet Explorer Are you sure to clear all M setting and message ww Gateway will auto restart immediately o a this ie Nee After machine is restarted click again on Web Folder Voice Mail Connection information is cleared Please follow the section above to recreate connection Need Warm Restart Create Directory Save Disk Type Select Type VM Extension Number Visible in FTP Current Setting otatus NFS server is not ready NFS Error Count 0 UserID Latest New Message New Stored 99 Operation Manual The partner delivers commitment If even the instruction voice has to be clear and rebuild such as changing instruction voice to English then use Del FVPN and Initialize button is required k Clear All The sequence are Click gt Clic gt Restart automatically gt Select Internal or Initialize External disk NFS gt Click gt Restart manually gt Click gt Record your own prompt greeting according to recording procedure by analog phone set or IP Del FVPN phone gt Click gt Check to see if prompt greeting is updated Actually leave voice message to verify if prompt greeting is updated gt Finished 13 4 3 Use pre recorded prompt greeting from other MOSA 1 Download the pre recorded prompt greeting file FVPN VMM to computer
184. t loop current detected LOOP RING IN e ola diagnostics running CPU ACT ON __ CPUi in normal CPU in normal operation FLASE CPU is Running Able to access to TIME SERVER FLASH System had ever connect to TIME SERVER however it don t connect TIMESERVER currently NOT able to access to TIME To a NETMOSA ON _Regisiered o NETMOSA to NETMOSA or FLASH Both NETMOSA and NETMOSA are configured but only one server is registered REG ON All SIP Entity had already registered to another Proxy Server ITSP successfully Only parts of All SIP Entity had already registered to another Proxy Server ITSP successfully Port Information TIME SRVR FLASH No registering to Proxy Server or all SIP Entity is failed to register to another SIP Proxy Server OFF ZZ YODIEL Operation Manual 4 4 Connection Ports j e For analog phone set or FAX machine For PSTN or trunk connection BROADCAST Only For amplifier or speaker earphone available on MOSA 4603 Plus Network To WAN MDI X RJ 45 MDI X terminal for WAN To LAN MDI RJ 45 MDI terminal for LAN CDR For CDR RS 232 CONSOLE 2 VODTEL Operation Manual The partner delivers 5 Dialing Plan for Access Code Purpose For the demand of different brand traditional PBX and the dialing behavior of different origination you can tune the dialing plan to this machine for different request All examples in this manual us
185. t one location If MOSA boxes are under different NAT then it is regarded as different location 3 Stacking The configuration of extensions When the volume of extension ports is not available for all users at office administrator can configure stacking with many MOSA 4600 Plus boxes When the configuration from software tool to MOSA is done no matter how many MOSA 4600 Plus boxes works together in different country all of its individual MEM file can be created once Then administrator uploads these individual files to individual boxes in different location Later modify some settings on Management Web 1f required For the operation of MEM software tool please refer to the user manual of MEM software tool to be released later 19 3 5 The Application of CFG file CFG file is the configuration file that the system reads and records MEM file and the settings on Web interface It records all current settings of this machine If user backups this file as a copy user can restore this machine to original status by uploading this file to machine when these settings has been changed This file can not be edited by Windows Notepad and it is used for backup and restore purpose only Attention For security reason the CFG file created after Firmware 3 04 has more safety encription so its CFG file can not be uploaded to machine with Firmware 3 04 or below However machine with Firmware 3 04 or above is able to use the CFG file created be
186. tbound Transit Control OP Join Operator Group CID Caller ID Detect PickUp Pick Up Group www nvo NSD AAppend N Not Append User Name Description O 6 FXO 0 11 SIP Trunk 12 15 DIS Disable LOC Local TOL Toll INT International YES NO YES NO 0 0P 1 9 177 YODIEL Operation Manual Field Abbreviation of field Name Full name of this field Length String field Description Description of this field and value available Default values are set when this machine is shipped from our company User can refer to the default value and the information of this table to input the correct type of text file Click Apply to take effect 20 4 How to Install Linux NFS for the VM of MOSA 4600 Plus We are sorry that this parts of contents has not been finished yet owing to different kinds and versions of Linux NFS may has different results Some of them may not work well NFS is the abbreviation of Network File System and it is developed by Sun Corporation first Its purpose is to share individual file for different machine and or different operating system For Unix and Linux OS it is used as file sharing server You can purchase packed NFS server or install Linux OS and NFS software to PC by yourself Linux Operating System and NFS software package are sharewares and they can be downloaded from Internet freely You can also purchase Installation configuration manual of Linux that bounds with Linux Operating Sy
187. tgoing call to PSTN from this machine can has certain extra Leading Digit s in front of original Caller ID for identification then this function can be applied For example when ITSP use E1 T1 to connect to PSTN and the number of E1 T1 is assigned as 8226 xxxx then administrator can configure Add DOD Call Caller Leading Digit s as 8226 When extension 2327 user make outgoing call extra leading digits change Caller ID to 8226 2327 and it become standard PSTN phone number It takes effect on all SIP outbound call and offnet forward call Here is configuration Create Extension Table Web Folder 1 System Config 1 3 Extension Number Prefize Ext Ho Phone Number Type Add Modify 2327 886282260158 Configure the originate Caller ID if this trunk outgoing call is come from SIP Line Web Folder 3 SIP Environment 3 3 Proxy Trunk Mapping Type Originating Number Configure extra Caller Leading Digit s of DOD Call Web Folder 3 SIP Environment 3 4 SIP Trunk Numbering Digit s Remove DID Call Callee Leading Digit s for call forward When DID direct inward dialing mode is applied system can remove specified prefix digits and then compare the other left digits to extension table When the number is matched system forwards the call to destination extension directly For example input an entry 8226 to Remove DID Call Callee Leading Digit s field and an extension number 1357 is pre configured in extension table When ITSP user
188. the figure and LED indicator of a single unit 4 1 Panel Front Panel MOSA 4616 Plus PWR ALARM CPU ACT TIMESRVR NETMOSA REG 6 PLUS towan MDI X 100 120V 2A AC ACT 4608 MOSA 4608 Plus To WAN M MDEX ALARM CPUACT TIMESRVR PLUS LNK ACT tL 10 1 AV 2A 100Mbps 20240v 1a SBOHZ PWR NETMOSA REG MOSA 4604 A B C D Plus 4604A CONSOLE CDR PLUS ALARM CPU ACT TIME SRVR LNK ACT a i 100Mbps PWR NETMOSA REG 9600 8N1 MOSA 4603 Plus MOS 4603 PLUS 2 3 g Bins PWR ALARM CPU ACT TIMESRVR NETMOSA REG PHONE LINE A 100Mbps LOOP RING PC LAN Internet Rear Panel MOSA 4616 Plus 20 VODTEL Operation Manual The partner delivers commitment MOSA 4608 Plus MOSA 4604A Plus The combination of FXS FXO model is different for A B C D model DE Su y ZA AAA n a MOSA 4603 Plus d E COAN ion Lan 4 FAX PHONE LINE cip CONSOLE oe 4 2 Module Appearance There are 3 modules MP3008 MP3108 and MP3208 for 8 and 16 ports models For the installation of Modules please refer to quick installation guide FXS m 1 2 3 4 1 22 3 4 p E LOOP gt LOOP MP3008 1 LOOP RING IN FXS O EE e mon 2 12 3 4 4 23 4 3 4 AG MP3208 MP3208 4FXS 4FXO 21 YEDIEL Operation Manual 4 3 LED indicators 10 100 Ethernet Link ACT 100Mbps LOOP RING OUT JON Off Hook phone se
189. this machine is shown below Please configure it according to your real environment the example below is for reference Please click left top corner of Web of this machine to find the information MOSA 4600 Plus System Info fi Home System shows the information of this machine below 104 Operation Manual The partner delivers commitment E System Information Microsoft Intemet Explo mj x system Information Region ID AS Tawan MAC UUMU Sa 2 A EE TE Software version 1 00 0 Phone Number 3067627603311 YODMNET IL 2ecle 200 TOTE Card Type a Ore a St0 Analog channel Line 27 Trunk 2 SIF channel Line 30 Trunk 4 Public IF Address V4 abe oe ieee nal Glitter subnet Mask Paaa aaron Default Gateway 14 168 1254 Date ZOOB 0 1 26 Time 18 04 05 Farking Security key 0 j ChS RRR Outbound Proxy If SIP device and MOSA 4600 Plus is under the same Subnet please use IP address in LAN For the example above use 192 168 1 11 otherwise use Public IP 211 21 45 252 Registrar If SIP device and MOSA 4600 Plus is under the same Subnet please use IP address in LAN For the example above use 192 168 1 11 otherwise use Public IP 211 21 45 252 Port No Default is 5060 as the graph above If it is changed change it according to your own setting Public Address Account Account Proxy Server Account name can be checked in Web Path Channel Config 2 1 Summary SIP L
190. tirm Password Pa E A E E E E AdaiModity Delete Po And then click Apply 14 2 2 Specify a Channel to the New Created Account When configuration of account is done specify this account to a certain SIP Channel SIP device that register to this machine can use the specify account to register the certain SIP Channel Later it can make call or answer call with this channel Web Path 2 Channel Config 2 1 Summary SIP Line Table SIP Line Ch St Suffix Entity DHD Fad on ae ae elect ene ay User Name 5 ay i a ov Vo 1037 Ext2 6 25 i a ov Vio 1008 Ext28 7 29 0 oo Vio 1029 Ext29 8 EJ 30 i 0 ovo V3 1080 Ext30 Click channel St status that marked with X means that channel is not registered from other SIP device Note Channel that is specified with account also marks X if the SIP device does not register to this machine Confirm the Status Table that Channel State is Enable and User Name is the account configured at last section SIP Line Information SIP Device Channel Ext29 Extension Sufix z Admin state Enable International User Name is selectable to avoid input error Double Click User Name ant it shows the sub menu Select the User Name that is configured at last section 103 Operation Manual The partner delivers commitment SIP Devic 14 2 3 Registration of SIP Device Client To register this machine configure the parameter of SIP device client is required The parameter of
191. uipment Define Dial Ending Time 1 Digit from 0 to 9 It is dial ending if no digits are dialed before dial ending time out Default is O second and the dial must be ended by If the dial ending time is defined and the dial is not ended by system will wait until dial ending time out 1 Change Service Port 1 FTP gt 2 HTTP gt Can configure the port number 3 Telnet of three kind services 0 65535 Remote Management 0 1 Enable or Disable Remote Control TCP Management Control FTP 0 Disable Telnet and HTTP Web 1 Enable VAD control Default value of VAD is Enable 0 1 When it is enabled the machine 0 Disable uses G 729AB codec This Codec use less bandwidth If 1 Enable this machine connects to other machine that use G 729A codec only please Disable it Then this machine use G 729A codec to communicate with others use more bandwidth Select Time Source Select the method to synchronize the system date and time gt Manual Auto Syne Synchronize automatically 3 ITSP Manual Entered manually ITSP Sync Synchronize from the ITSP Internet Telephony Service Provider that this box registers to 64 65 Input Date Manually yyyy mm dd Enter the date manually valid Year Month Date only if Manual is selected in Time Source is replaced with at dial pad of phone set 174 YODIEL Operation Manual Input Time Manually hh mm ss Enter the time manually valid Hour
192. ured to incoming trunk port the Offnet To number will be dialed from the device of Secondary Service Agent of Direct Line Control Day Night Forward To 506282263456 Offnet To 0968223356 As the example figure above the mobile number 0968223356 that will dial from 886282263456 originally is dialed from device 886282263333 finally 52 VODTEL Operation Manual The partner delivers commitment 2 If the field in Secondary Service Agent of Direct Line is blank Offnet To number is dialed from original Forward To such as 886282263456 device VODNET ID Phone Number Po 3 If the device of the number can be extension or full number that is configured at the field above is set to execute Offnet To to PSTN The call will do Offnet To call to remote PSTN 7 5 Call Forward for Day Night incoming Trunk call Analog and IP incoming trunk call can be configured to forward to different destination numbers can be ring group between day and night As the definition of Day Night Mode it is based on the Day Night Mode of DISA Please refer to the configuration of 12 2 Configuration the Time of Day Night DISA Mode and 12 3 Configure Greeting Mode for Special Holiday Web Folder 1 System Config 1 1 Basic Information Analog Trunk Call Enable x SIP Trunk Call Enable x IP Call Enable x No answer send greeting 10 50 sec Greeting Mode Day VWeek Holiday Select Day Night for the trunk ports that have different destin
193. usy or No Answer 5 Busy Cascade Administrator Only Forward Call Forward Offnet To for Offnet To 4 Clock Alarm hh mm c hh 00 23 Hours Phone will ring 3 times when mm 00 59 Minutes the time is up You can set alarm i 2 periodic of periodic alarm E had 0 1 0 0 0 0 0 c l onetime start once or periodically Blank clear the setting Voice Gain i The Input Gain and Output Gain i will be changed Change Password ig Default is no password You may set or change password Pick up is allowed The other line can not pick up calls for you unless this function is enable Enter to system 4 Digits Please refer to the section 10 4 2 management mode System Management l Display System Info by Phone set Display IP Port info of this machine via Phone set Note This function needs to work with phone set that is able to show info under conversation When it is enabled vocal info report via phone set is disabled Configure this value to Disable is suggested 12 Do not disturb DND 0 1 Configure DND function 0 Disable Enable it allows to dial call 1 Enable from that extension but block all call dial to that extension Clear voice mail waiting Pear waiting tone of voice mail 171 YODIEL Operation Manual tone that had not yet retrieve This machine send DuDuDu dial tone when voice mail that had not yet retrieve 14 Outbound Transit Call 0 1 Permission to make PSTN call Control
194. utbound Waiting List Fage 1 if show ae gt gt 00 03 62 80 76 76 996262263311 0o00 0000 Toll Trunk Call HAC Address Phone Number Route Type ad Tall AdaMoadity Delete moeto Al No Input MAC Address Phone Number Clear Statistics and Route Type manually Search List search 1 Input MAC address of other machine MAC can be found on the bottom label of machine It is O0 03 62 80 25 37 for the example figure below MODEL NAME PRODUCT S N MUNOA QU MINNA N 2 TP360 48 88042300000 MAC ADDRESS NII 000362302537 VODNET NO UNUUNU ll 28 6 201 1001 MAC Address of this machine input Rating 5V 1 5ADC 12V 0 5A DC eat 3902635 This unit complies with Part 15 amp 68 of FCC Rules FCC REG NO US VTLMFO6BPF3504 REN 0 68 USOC JACK RJ11C E Operation is subject to following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Region Taiwan MADE IN TAIWAN TEE 2 Input phone number that come from My Phone Number Web Path 1 System Config 1 1 Basic Information of other machine into the Phone Number field This phone number has to be full number Country Code Area Code Phone Number such as 886282263368 3 Select Route Type as Toll suitable for Taiwan and PRC Hon
195. ver is used Machine itself 0 0 0 0 0 f 0000 0 Others ontrol Port o rivate IP of Parkin ontrol Port of Which Parking Parking Server Server is used Global IP Global Port Machine itself 0 0 0 0 0 0000 0 Machine itself 0 0 00 0 IP address of Parking Control Port of Note 1 Use the parking server of the machine itself input both global IP Port and Private IP Port to 0 2 For non VPN environment if consult transfer is required in networking for different locations then MOSA 4600 Plus that provides parking server function should not use dynamic Global IP 139 VODTEL Operation Manual The partner delivers commitment 16 6 Call Hold This is the advanced feature of Call Retrieve When incoming call is parked on parking server only the original extension that activate the call park can retrieve the call 16 6 1 Analysis of Example A party uses the extension line of MOSA 4604 Plus 1 B 2 B n are any PSTN or extension lines of MOSA 4604 Plus a we C IP Network aN A and B start conversation includes A calls B 1 or B 1 calls A B 1 is hold to Parking Server by A party Only Ais able to retrieve the phone call E When B 1 is parked to Parking Server by A party A party can make new call such as B 2 m A party can parks more than one call i e Party B 1 B 2 to Parking Server E First hold call will be retrieved first 1 e B 1 is retrieved first then B 2 etc
196. will have more detail on next version of manual number The extension number at different location keeps the same and only new prefix has to be added Dial new number with the rule Group Number original extension number Please refer to 10 2 Configuration of Group Dialing The available suffix of The suffix number of each channel can be 00 99 Use default suffix number is suggested extension is changeable Add Tie Line option When this machine works with FONEMOSA 4491 The Redirect Map of 4491 can provide more extension numbers and it is not limited to FONEMOSA 4491 s 100 channels It also 10 VODTEL Operation Manual The partner delivers commitment can make one step dialing to the PBX extension this is connected behind MOSA 4600 Plus In this situation the type of FXS has to be Tie Line Please contact with us if you have this kind of operation Add new consult Incoming call can be consult transferred to IP DISA then calling side can dial other transfer feature extension Add cascaded IP DISA IP DISA can be cascaded Calling side can follow the greeting of IP DISA and dial to the next IP DISA until reach called side by dialing extension Please refer to 12 4 The Configuration to Cascade IP DISA Add caller ID gain When caller ID volume gain is too loud or too quite and it is unable to be detected The control gain is adjustable Web Path 4 PBX Advanced 4 4 Telephony Tuning Add configuration table Configuration
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