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1. Top Menu Sub Menu Default Menu Remarks Machine Model Number GLE Displays the model name Information Boot Version d Displays the boot version Machine Info ROM Version Pre Displays the ROM version ROM Date EEE Displays the date the ROM was prepared ROM CheckSum Bee Displays the check sum ofthe ROM FPGA Version se Displays the FPGA version Head Check OK Displays the results ofthe head check NG Print Counter FF Km Displays the print counter Service Counter nac KM Displays the service counter Cut Counter SIEHT Displays the cut count Sensor Monitor Ex Displays the sensor level Option Interface None Displays the presence absence of the Option I F RS 232C optional interface LAN If Dip Switch 1 is ON in RS 232C interface IEEE1284 RS 232C DIP SW will be displayed See Interface in the section of Appendix RS 232C Baud If Dip Switch 1 is ON in RS 232C interface RS 232C Parity E the communication condition set in Dip Switch will be displayed RS 232C Length RS 232C Stop bit RS 232C X ON MAC Address Displays MAC Address Test Mode Print Pattern Current Config Current Config Executes the test pattern Global Config Sample Head Check No Yes Executes head check No Factory Default No Yes Initializes the set values of the configuration No set to the state when the unit was shipped from the factory Hex Dump No Yes Sets t
2. Setting the Ribbon p 30 3 Ribbon drive unit 4 Head close knob Push the head close knob to lock the mechanism closed If you push on another part of the mechanism the printer may not lock closed correctly 5 Front cover It is removed to install optional units such as the peeler or cutter 6 Ribbon holder It is used to attach the ribbon and paper core Chapter 1 Setup Part Names and Functions Media Width Adjustment p 60 Media Thickness Adjustment p 59 Ribbon Tension Adjustment p 61 Ribbon Balance Adjustment p 63 D Large blue head open lever The head unit can be raised to install media by pushing this lever It locks the head unit during printing 2 Media width adjustment dial It is adjusted to match the width of the media 3 Media thickness adjustment dial It is adjusted to match the thickness of the media 4 Front winding side ribbon tension adjustment knob This is adjusted according to the width of the ribbon that is used It is also used when the ribbon is wrinkled or slips 5 Front winding side ribbon left right balance adjustment knob It is used to perform an adjustment when the ribbon is wrinkled Normally set it to the center position Chapter 1 Setup Part Names and Functions Setting sensor positions p 28 Sensor Adjustments p 55 Setting the Media p 25 Thermal printhead This is the printhead Avoid touching this with your finger
3. Head Check Error Ribbon end Lights up red Ribbon End Error Ribbon feed error Lights up red Ribbon Run Serial communications error tiokisun red Error receiving buffer overrun 9 P Serial Over Run Serial communications error parity Lights up red Error parity 9 P Serial Parity Serial communications error framing Lights up red Error l ENTAS Ing ghts up Serial Framing Error em id dis System Fail Auto cutter abnormality foreign object Error Applicable only when using the optional auto cutter Chapter 2 Printer Operation Setting the Media Media Sizes The position of label and tag media is sensed by either a transparent sensor or a reflective sensor Transparent sensor Detects the gaps between label media and notches of tag media Reflective sensor Detects the black mark Label media Continuous media Notch detection Black mark detection Transparent sensor Reflective sensor LL Media direction A c E F G Label pitch 6 35 0 25 2539 75 99 99 H Liner thickness 0 06 0 0025 J Position of right edge of 3 60 0 14 60 80 2 39 notch K L Notch length 2 54 0 10 17 80 0 70 M Right edge of black mark 15 00 0 59 Fo Blackmarkwiath 318125 780070 Use a transparent sensor for label media gaps and media with black marks Use a transparent sensor for fan fo
4. ROM Version ERNEK Displays the ROM version ROM Date uic id dd Displays the date the ROM was prepared ROM CheckSum APER Displays the check sum of the ROM FPGA Version zs Displays the FPGA version Head Check OK Displays the results of the head check NG Print Counter HE Xx km Displays the print counter Service Counter km Displays the service counter Cut Counter RARES Displays the cut count Sensor Monitor SEN Displays the sensor level Option Interface None Displays the presence absence of the Option I F RS 232C optional interface LAN If Dip Switch 1 is ON in RS 232C interface IEEE1284 RS 232C DIP SW will be displayed See Interface in the section of Appendix RS 232C Baud RS 232C Parity RS 232C Length RS 232C Stop bit RS 232C X ON If Dip Switch 1 is ON in RS 232C interface the communication condition set in Dip Switch will be displayed MAC Address Displays MAC Address If the multi function LAN board is mounted or during web monitor function When the multi function wireless LAN board is available and when Web monitor is operating Note Settings related to interface are enabled after restart or after power is connected again Chapter 2 Printer Operation Mode Settings Datamax Emulation Top Menu Sub Menu Default Menu Remarks Test Mode Print Pattern Current Config Current Config Executes the test pattern Glo
5. Ribbon guide adjustment 2 Ribbon guide adjusting cam p 65 Adjustment can eliminate the slack in ribbon and prevent occurrence of wrinkles 3 Ribbon guide shaft It guides the ribbon to be fed 4 Optional unit connector cover It is opened when the cables of the cutter unit and the peeler unit are connected Do not remove during normal use Chapter 1 Setup Part Names and Functions Normal Operating Mode p 23 LED Functions p 24 Operation panel CD LCD display This displays the operational status of the printer and the menu settings 2 Pause key This temporarily stops printing 3 LED This is lit when the printer power is on green This is lit when the printer is in an alarm or error status red 4 Stop key This stops printing or cancels the alarm 5 MENU key This key enters the menu setting mode or reprints the final label depending on printer status 6 Feed key This key feeds the media to the top of the next label or form Chapter 1 Setup Part Names and Functions Rear View Power ON OFF p 22 CD Power switch The is the power switch for the printer Connection to Power p 20 2 Power cord inlet The connector of the enclosed power cord is connected here 3 Fanfold paper insertion slot If you want to use fanfold paper insert the media into this slot from outside the printer Replacing the Interface Board 4 Op
6. displayed and the buzzer sounds twice Chapter 3 Printer Adjustments Sensor Adjustments Adjusting the Transparent sensor Installing the Media p 26 1 Thetransparent sensor is selected Sensor Selection Method 2 Install only the liner media label backing paper with the es INNE label media removed so that it will pass between the platen roller and the media sensor Be careful that media with black marks does not pass the media sensor Upper sensor PP Media gap N Liner media Bottom sensor 3 Ifthe Pause key is pressed then released while the Feed key is continually pressed the sensor is automatically adjusted Sensor Cal Mode Co co Hold Press Release Executing 4 When automatic adjustment stops normally Succeeded is displayed by the LCD If it stops abnormally adjustment is impossible the LED lights up red and Failed is displayed on the LCD Sensor Cal Mode Succeeded 5 Ifthe Stop key is pressed the printer completes sensor adjustment and the printer restarts Chapter 3 Printer Adjustments Sensor Adjustments Adjusting the Reflective sensor Installing the Media p 26 1 The reflective sensor is selected Sensor Selection Method 2 With the reflective sensor selected install the label media Transparent amp Reflective 0 55 so that it is between the platen roller and the media sensor Be careful that black mark and media gap
7. tighten all the screws that were loosened 5 Perform print and confirm that there are no wrinkles If there are wrinkles make adjustments again Media Width Adjustment NOTE If the media thickness adjustment dial and media width p 60 adjustment dial are not appropriate wrinkles may occur in the Media Thickness Adjustment ribbon If wrinkles occur despite adjusting the ribbon guide adjust p 59 these dials also Chapter 3 Printer Adjustments Cleaning Wipe off any foreign matter such as media dust dirt and adhesive substances built up around the printhead with the head cleaning pen head cleaner provided and use a soft cloth soaked in ethyl alcohol for the platen etc Itis particularly important to clean the thermal printhead after printing on thermal media for long periods which will guarantee the print quality and extend the life of the thermal printhead Note Always use the head cleaner when cleaning the thermal printhead Ribbon guide roller Do not use any solvent other than ethyl alcohol Solvents such as benzene acetone and thinner will dissolve plastic parts and destroy the thermal printhead platen and much of the printer Try to avoid using excessive amounts of ethyl alcohol to clean the platen Excessive use will harden the platen surface prematurely Appendixes Troubleshooting This chapter explains corrective actions taken when the printer malfunctions or when an error message is displaye
8. 13 For Datamax EAN 8 JAN 8 Interleaved 2 of 5 Code 128 emulation HIBC Modulus 43 used code 3 of 9 Codabar NW 7 Int 2 of 5 Modulus10 used Interleaved 2 of 5 Plessey Case Code UPC 2DIG ADD UPC 5DIG ADD Code 93 Telepen ZIP UCC EAN128 UCC EAN128 for K MART UCC EAN128 Random Weight FIM Two dimension e UPS Maxi Code PDF 417 Data Matrix QR Code Aztec GS1 DataBar Bar code One dimension Code11 Interleaved20f5 Code39 EAN 8 UPC E Code93 Code128 EAN 13 Industrial2 of 5 Standard2 of 5 ANSI CODABAR LOGMARS MSI Plessey UPC EAN Extensions UPC A POSTNET Planet Two dimension Code49 PDF 417 CODA BLOCK UPS Maxi Code Micro PDF 417 Data MatrixeQR Code GS1 DataBar TLC39 Aztec Font For Datamax emulation 1 Seven kinds of fixed pitch font e Overseas English fonts and European fonts 2 OCR fonts OCR A OCR B 3 Proportional fonts CG Triumvirate smooth font CG Triumvirate Bold smooth font 203dpi 6 8 10 12 14 18 24 30 36 48 points Character set Conforms with code page 850 standards 4 TrueType rasterizer Font For Zebra emulation 1 Five kinds of fixed pitch font Overseas English fonts and European fonts 2 OCRfonts OCR A OCR B 3 Proportional font CG Triumvirate Condensed Bold 4 True type rasterizer Appendixes Specifications Item Description Symbol set PC866U Ukraina PC Cyrillic ISO 60 Danish Norwegian DeskTop ISO
9. 30 31 30 30 OD 02 60 30 30 32 30 OD 02 4C M0100 c0020 L 44 31 31 0D 31 30 30 30 30 30 30 30 30 30 31 30 D11 100000000010 30 30 31 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 0010123456789 lt DUMP LIST To exit HEX Dump Mode turn off the power to the printer then turn the power on again restart Chapter 2 Printer Operation Mode Settings Self Print Mode Performing a self test print is an easy way to check on the state of printer setting and printing quality Install the media as explained in Installing Setting the Media p 25 the Media and then operate the printer as follows Whenusing label media Turn on printer power while pushing the Feed key When the LCD indicates Self Print Mode and Label Media release the Feed key After it enters TEST MODE and media has fed two labels print then printing stops To restart printing press the Feed key once more Whenusing continuous media Turn on printer power while pushing the Feed key When the LCD indicates Self Print Mode and Label Media and then changed to Self Print Mode and Cont Media Media feed release the Feed key After it rection enters TEST MODE and it prints then printing stops To restart printing press the Feed key once more 14pt ABCDEabcde1234 8pt ABCDabcde12 TEST LE EUM I I I I E Self print pattern Media Adjustments Usi
10. 8859 1 Latin 1 ISO 8859 2 Latin 2 ISO 8859 9 Latin 5 ISO 8859 10 Latin 6 ISO 8859 7 Latin Greek ISO 8859 15 Latin 9 ISO 8859 5 Latin Cyrillic ISO 69 French ISO 21 German ISO 15 Italian Legal Math 8 Macintosh Math PC 858 Multilingual Microsoft Publishing PC 8 Code Page 437 PC 8 D N Code Page 437N PC 852 Latin 2 PC 851 Latin Greek PC 862 Latin Hebrew Pi Font PC 850 Multilingual PC 864 Latin Arabic PC 8 TK Code Page 437T PC 1004 PC 775 Baltic Non UGL Generic Pi Font Roman 8 Roman 9 ISO 17 Spanish ISO 11 Swedish Symbol PS Text ISO 4 United Kingdom ISO 6 ASCII Ventura International Ventura Math Ventura US Windows 3 1 Latin 1 Wingdings Windows 3 1 Latin 2 Windows 3 1 Baltic Latv Lith Windows 3 0 Latin 1 Windows Latin Cyrillic Windows 3 1 Latin 5 EUC JIS Shift JIS Unicode KS Code GB Code Control language Conforms to Datamax programming language and Zebra programming language Outline of electronic CPU ARM Cortex A9 Max operation frequency 400MHz devices ROM Standard equipment FLASH ROM 16 MByte User area 4 MByte RAM Standard equipment SDRAM 32 MByte User area 4 MByte Media detection Transparent sensor Detects media gap between labels notches on tags and media out sensors Reflective sensor Detects reflective mark on back of media and media out Ribbon tension sensor Detects stretching and slackness of ink ribbon Ribbon
11. Conditions ventilation and natural convection Operating assurance temperature ES Printing assurance temperature 80 85 40 Humidity 96 Bora 30 5 O 5 Temperature c 35 40 20 Temperatue C 60 Conditions assuring operation and printing Storage assurance temperature External dimensions Approx 250 W x 458 D x 261 H mm 9 9 W x 18 D x 10 3 H inch U m e E N 250 mm 9 9 inch 458 mm 18 inch Weight Approx 11 kg Accessories Test label media Test ribbon CD ROM User s Manual Quick start guide Safety Instructions Head cleaner Power cord Media holder bar and Media holder guide Ribbon holder Paper core Option Auto cutter unit Peeler unit IEEE1284 Parallel interface board Serial interface board Wired LAN interface board multi function spec Wireless LAN interface board standard spec multi function spec 1 Options can be separately purchased 2 Ifyou wish to use other media than those recommended please contact the shop where you bought this item 3 When a media pitch of less than 1 inch is used activate the Small Media Adjustment setting in the Page Setup 4 The OCR font may have a low recognition rate according to the reader 5 UFST and TrueType rasterizer are licensed from Monotype Imaging Inc UFST and CG Triumvirate are trademarks of Monotype Imaging Inc TrueType is a trademark of Apple Inc 6 Datamax is a registered trade mark of Datamax Bar Code Produ
12. RS 232C Length 8 bits 8 bits Setting the character length for the serial 7 bits interface RS 232C Stopbit 1 bit 1 bit Setting the stop bit for the serial interface 2 bits RS 232C X ON Yes Yes Selectively setting the X ON flow control of No the serial interface IEEE1284 On On Setting both direction of the Centro Off Interface Web Monitor Auto Auto Selecting the web monitor function On Off Ifthe parallel board or multi function LAN board is mounted Note Settings related to interface are enabled after restart or after power is connected again Chapter 2 Printer Operation Mode Settings Datamax Emulation Top Menu Sub Menu Default Menu Remarks Network Address 000 000 000 000 to Setting fixed IP address ofthe LAN board 255 255 255 255 Subnet Mask 000 000 000 000 to Setting fixed subnet mask value of the LAN 255 255 255 255 board Gateway Address 000 000 000 000 to Setting fixed default gateway address of 255 255 255 255 the LAN board BOOTP On Setting the BOOTP of the LAN board Off DHCP On Setting the DHCP of the LAN board Off WLAN Mode Auto Wireless LAN mode setting Ad Hoc Infrastructure WLAN Channel 01to 14 Wireless LAN channel setting WLAN SSID Max 32 characters SSID setting of Wireless LAN Machine Model Number GLE Displays the model name Information Machine Info Boot Version Displays the boot version
13. Vertical Position 0 00 inch 1 00 to 1 00 inch Adjusting printing start position Vertical Pos 0 0 mm 25 4 to 25 4 mm Horizontal Position 0 00 inch 1 00 to 1 00 inch Adjusting horizontal image position Horizontal Pos 0 0 mm 25 4 to 25 4 mm Vertical Image Shift 000 dots 120 to 120 dots Adjust the off set value in vertical when Vertical Image mapping data on a RAM Auto Side Shift 00 dot 00 to 15 dots Allows horizontal shifting of printing position by specified number of dots per page Effective when load is applied to a specific head area like vertical lines Media Sensor See Through See Through Selecting media sensor Reflect Non Small Media Off On Setting for small media Adjustment Off Small Media Adj Small Media Length 1 00 inch 0 25 to 1 00 inch Setting media length for small media Small Media Len 254mm 6 4 to 25 4 mm Symbol Set PM 50 symbols Setting symbol set System Setup Sensor Monitor Displays level of sensor that is currently selected Sensor Level 12V 0 0V to 3 3V Selects threshold of the sensor Paper End Level 3 00V 0 01 to 3 30V Sets the paper end level Error Reporting On Printing On Printing Setting for error report Error Report Immediate Buzzer Select Exec Err Exec Err Setting buzzer sounding conditions All Error Key None Metric Inch Inch Inch Sets the units Metric Inch Sel mm Max Media Length 10 00 inch 1 00 to 158 00 inch Sets the maximum media length Max Media Len 254 0 mm 25 4 to 4013 2 mm Setti
14. balance must be adjusted according to media width so that constant head pressure is applied to the head With this printer it can be adjusted easily by turning the media width adjustment dial If the printing is blurred or lightly printed on one side or the media moves in a zigzag pattern adjust the head pressure balance Self Print Mode p 34 After making an adjustment confirm the output quality with a test print When using narrow media be sure to MAKE this adjustment If you do not the head may be damaged by jamming etc 5 nome 1 230t0300 mm 0 90 to 1 18 Low 6 76 0 to 88 0 mm 2 99 to 3 46 88 0 to 99 0 mm 3 46 to 3 89 8 990to108 mm 3 89 to 4 25 High 108 to 118 mm 4 25 to 4 65 setting when shipped The following values are criteria Dial adjustment may be required depending on the thickness of print and occurrence of ribbon wrinkles Chapter 3 Printer Adjustments Setting the Ribbon p 30 Adjusting the Ribbon Ifthe width of the ribbon changes a constant pressure will be applied on the guide roller etc Therefore it is required to adjust the tension or balance according to the ribbon width If the ribbon wrinkles or slips adjust the tension and balance Ribbon Tension Adjustment The adjustment of the ribbon tension can be done in 5 steps in the feeding side rear side 3 steps in the winding side front side and in 15 different ways 1 Adjustment in the windi
15. de bruite radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Cet quipment est concu pour fournir une protection satisfaisante contre de telles interf rences dans une installation r sidentielle Cependant il n y a pas de garantie contre les interf rences avec les r ceptions radio ou t l vision provoqu es par la mise en et hors circuit de l quipment aussi il est demand a l utilisateur d essayer de corriger l interf rence par l une ou plus des mesures suivantes R orienter l antenne de r ception Installer l ordinateur autre part par gard pour le r cepteur Brancher l ordinateur dans une prise de courant diff rente de facon ce que l ordinateur et le r cepteur soient branch s sur des circuits diff rents X 6 kee IMPORTANT SAFETY INSTRUCTIONS Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the c
16. has less than 128 byte available XOFF code is output then the receive buffer has at least 1024 bytes available Requirements to output the X OFF code Whenthe receive buffer has less than 128 bytes available Receive buffer 16kB XOFF 128byte 1024 byte XON DTR Protocol Conditions when the DTR signal is Ready High All the following conditions are satisfied Thereceive buffer is 128 byte or more available capacity When the receive buffer has less than 128 bytes available and the DTR signal has changed to BUSY Low status BUSY status is maintained until the capacity of the receive buffer has reached 1024 bytes or more Conditions when DTR signal is Busy Low When the receive buffer has fallen to less than 128 byte available Appendixes Interfaces Parallel Interface Option Specifications Transmission mode 8 bit parallel data Receive buffer size 16kB Transmission modes Compatible mode It is an asynchronous forward direction of the byte width from host to printer channel and the interface line of the data is operated in accordance with signal line definitions of Centronics NIBBLE mode Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer In reverse channel transmission the data is nibble transmitted in two parts using four status lines Fault Select PE and Busy And nibble mode can be used along with compat
17. is successful the home screen for Operator or Administrator rights is displayed User names and passwords for any Operator and Administrator can be changed in the User Settings menu 1 20 character symbols and alphanumeric characters The User rights and Operator rights menu display contents can be changed in the User Settings menu GOCEN P O amp Citizen tinkserver x Tar tae 53 Link QD Server CITIZEN co Humantech FUE REN ONUS mm 1P address 169 254 001 010 on Line Status Idling Ready Machine Information Serial number Print counter ss Configure The Printer Operate The Printer See EUNT i ee System Setup Menu Printer configuration Send File To Printer Send printer code After Print Menu Cutting peeling and tearing Firmware Download Upgrade the printer Internal Interface Menu Ethernet USB Factory Defaults Reset your printer E NUT ORUM PONERTE User Settings User access level settings Home screen Administrator rights e Printer Information Displays information of printer unit e Configure The Printer Performs operations as set by menu key of printer e Operate The Printer Operates printer If one is logged in with operator rights or administrator rights pressing the LOG OUT button results in logging out and returning to the home screen with user rights Appendixes Interfaces Screen and URL in LinkServer Home index html Displays Home s
18. is turned Off and then turned On again If the Emulation Auto Detect function is set to Full Auto this will cause the printer to automatically restart when it detects an alternative emulation This is useful for remotely located machines where the control panel cannot be accessed Chapter 3 Printer Adjustments Sensor Adjustments The sensing level of both the transparent see thru and reflective sensors is adjusted separately and independently Firstly the sensor type must be selected using the Sensor Method Selection shown below Then the adjustment and calibration of the sensor can be made Entering Sensor Adjustment Mode 1 Turn on the power while pushing the Pause key Feed key and Stop key simultaneously Iva MENU key Pause key Stop key Power Switch 2 After Sensor Cal Mode lights up release the keys to change the printer to sensor adjustment setting mode Sensor Cal Mode See Through Installing the Media p 26 Sensor Selection Method Transparent Reflective To switch from transparent to reflective sensor hold down the Feed key and then press the Stop key Each time you press the Stop key you switch to back and forth between the two sensor types Sensor Cal Mode EN Fi See Through Hold Press Release If the transparent sensor is selected See Through is displayed and the buzzer sounds once If the reflective sensor is selected Reflect is
19. key Enter Save The Stop key MI selects or saves the item or enters a menu 4 Pause key Exit The Pause key Ill exits the current item goes back and eventually exits the menu system The menu settings are stored temporarily in the printer s memory They are only permanently stored in the printer setup when you exit the menu system and say Yes to the Save Settings question Turning the power off while the printer is performing the Save Settings function could cause a mis save Do not do this If the power is accidentally turned off first reset the printer to factory defaults Chapter 2 Printer Operation SSS SSS SS jx j lt j zckmpjfemr r 7 r _ _ m m u Mode Settings Example of changing a menu This is an explanation of the method of changing the set value of print darkness from 10 to 12 in a case where the main menu is Page Setup and the sub menu is Print Darkness 1 Entering Menu Setup Mode Ensure LCD displays Ready Then press the MENU key to enter menu setup mode where the printers settings can be changed or confirmed A Main Menu Y Page Setup CL E720 Ready The current main menu is displayed MENU The following are the functions of each key LL 9 MENU key displays the previous menu item oO Feed key b gt
20. mm 6 4to 4013 2 mm Lower level during mm mode Cont Media Len Vertical Position 0 00 inch 1 00 to 1 00 inch Adjusting printing start position Vertical Pos 0 0 mm 25 4t0 25 4 mm Horizontal Position 0 00 inch 1 00 to 1 00 inch Adjusting horizontal image position Horizontal Pos 0 0 mm 25 4 to 25 4 mm Vertical Image Shift 0 00 inch 0 00 to 32 00 inch Adjust the off set value in vertical when Vertical Image 0 0 mm 0 0to 812 8 mm mapping data on a RAM Auto Side Shift 00 dot 00 to 15 dots Allows horizontal shifting of printing position by specified number of dots per page Effective when load is applied to a specific head area like vertical lines Media Sensor See Through See Through Selecting media sensor Reflect Non Small Media Off On Setting for small media Adjustment Off Small Media Adj Small Media Length 1 00 inch 0 25 to 1 00 inch Setting media length for small media Small Media Len 254mm 6 4 to 25 4 mm Symbol Set PM 50 symbols Setting symbol set Chapter 2 Printer Operation Mode Settings Datamax Emulation Top Menu Sub Menu Default Menu Remarks System Setup Sensor Monitor Displays level of sensor that is currently selected Sensor Level 1 7V 0 0V to 3 3V Selects threshold of the sensor Paper End Level 3 00V 0 01 to 3 30V Sets the paper end level Error Reporting On Printing On Printing Setting for error report Error Report Immediate Buzzer Select Exec
21. of Communications This equipment is designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE EMI A L USAGE DES UTILISATEURS CANADIENS Cet quipements informatiques EI de la classe A est conforme la norme CAN ICES 3 A NMB 3 A du Canada Cet quipment produit et utilise l nergie radiofr quences et s iln est pas install et utilis correctment c esst dire en accord strict avec les instructions du fabricant il risque de provoquer des int rferences avec la r ception de la radio et de lat l vision Le pr sent quipements informatiques El n met pas
22. remove slack and wrinkles from the ribbon Ribbon Tension Adjustment 6 Push the head close knob to lower and lock the head unit p 61 Be sure to always push the head close knob to lock the Ribbon Balance Adjustment head unit If the ribbon is wrinkled push the Feed key until p 63 the wrinkles disappear If the wrinkles do not disappear or if it slips perform ribbon balance adjustment and ribbon tension adjustment See Chapter 3 Printer Adjustments for these adjustment methods Head close knob Chapter 2 Printer Operation Mode Settings Operation panel p 18 Turning on the power while pressing keys in the following combinations starts various functions we eyoperaion HEX dump mode Turning power on while pushing the Stop key Self print mode Turning power on while pushing the Feed key Menu list print mode and Turning power on while pushing the MENU key Menu setup mode HEX Dump Mode When using label media Turn on printer power while pushing the Stop key If the LED lights up and the LCD indicates Hex Dump Mode and Label Media release the Stop key and then the printer enters HEX DUMP mode When using continuous media Turn on printer power while pushing the Stop key If the LED lights up and the LCD indicates Hex Dump Mode and Label Media and then changed to Hex Dump Mode and Cont Media release the Stop key and then the printer enters HEX dump mode DUMP LIST 02 40
23. 31 0 02 inch Lead tape length sss Less than 80 mm f media less than 4 inches 102 mm is used it is recommended that the ribbon is at least 5 mm wider than the media Setting method Regardless of the orientation of winding the rear side of ink surface of ribbon is set on the front surface of the thermal print head The method for setting outward winding ribbon is explained here 1 Place the attached ribbon and paper core separately on one of the two attached ribbon holders Insert the two ribbon holders into the ribbon and paper cores ensuring that they are pushed in all the way Ribbon holders Ribbon Paper core Chapter 2 Printer Operation Setting the Ribbon 2 Install the unused ribbon and holder in to the rear ribbon drive unit lt S 4 3 Push the large blue head open lever to release the head unit Pull out the ribbon from the bottom of the head unit to the ribbon winding side 4 Using the adhesive leader of the ribbon or some adhesive tape fix the ribbon that you have pulled out on the ribbon holder on which the paper core has been set and wind it on the ribbon holder Winding side ribbon holder Inward winding ribbon Winding side ribbon holder 31 Chapter 2 Printer Operation Setting the Ribbon 5 Set the ribbon holder on which the paper core has been set in the ribbon drive unit then rotate it in the direction shown by the arrow to
24. 88 INTRODUCTION Thank you for purchasing the CITIZEN CL E700 series printer This printer is compatible with the maximum media width 118 mm or 4 65 inch which has been developed for a wide range of applications such as labels tags and tickets EEE Main Features EEE lt High speed high quality printing gt This printer can be used for high speed high quality printing thanks to its ARM Cortex A9 processor and Citizen s history control IC ARM and Cortex are registered trademarks or trademarks of ARM Limited lt Environment friendly energy efficient design gt As an energy efficient product this printer is compliant with the International Energy Star Program ENERGY STAR Optimal ribbon tension through ARCP gt Designed to provide the optimal ribbon tension from the beginning to the end of the ribbon roll the ARCP technology insures stable printing position amp printed output accuracy by preventing ribbon slippage and ribbon wrinkle Easy control language Label creation and printing is easily accomplished through the use of printer control language emulations This printer can process either ZPL or DPL as standard Easy operation The printer status can be seen easily and its configuration amp setup adjusted easily using the graphic LCD panel The high lift printhead and mechanism means that media and ribbon can be loaded with ease and it is constructed for easy thermal printhead cleaning e
25. CITIZEN iE Thermal Transfer Barcode amp Label Printer CL E700 Series CONTENTS INTRODUCTION ee 3 COMPLIANCE STATEMENT FOR EUROPEAN USERS nn 5 GS MARK STATEMENT ee ee 5 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS serene 5 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS uns 6 ETAT DE CONFORMITE EMI A L USAGE DES UTILISATEURS CANADIENS 6 IMPORTANT SAFETY INSTRUCTIONS nn 7 NOTICE m 8 SAFETY INSTRUCTIONS assessment 9 Chapter 1 Setup Confirmation of Carton Contents nn 11 Part Names and Functions rennes 13 Connection to POWER erit eset ei deca eee o eH ee eee iv nta eve eto ean 20 Driver Installationz iie en 20 Connection to a ComipUter ncm o eri ae ve ve aee E AERE PEE QR UA RENE RE NER MEE 21 Chapter 2 Printer Operation douche C 22 Nonmnal Operatind Modes donnent 23 Setting the Melia een ee 25 Setting the PIDE einen ee 30 Mode S nateur 33 Quick Setup of the Print Method nn 52 Emulation Auto Detect Cross Emulation ttes 53 Chapter 3 Printer Adjustments Sensor Adis Wii OE HEN RETINA RIRG READ FUA none 55 Media Thickness Adjustment sens 59 Media Width Adjustment uico ppp p Ap unen HY pav cau n bas Nu 60 Adj sting THE RIBDOB aan 61 a 21110 NS CC 67 Appendixes TrOUBI roc pep 68 SPECINCATIONS e T 71 INH eR d 75 Replacing the interface BOSE mener
26. CITIZEN SYSTEMS AMERICA CORPORATION 363 Van Ness Way Suite 404 Torrance CA 90501 USA Tel 310 781 1460 Fax 310 781 9152 http www citizen systems com CITIZEN SYSTEMS EUROPE GmbH Otto Hirsch Br cken 17 Park House 643 651 Staines Road 70329 Stuttgart Feltham Middlesex TW14 8PA Germany United Kingdom Tel 49 0 711 49032 0 Tel 44 0 20 8893 1900 Fax 49 0 711 49032 45 Fax 44 0 20 8893 0080 http www citizen europe com CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 PXZ00114 00 Fax 81 0 42 468 4687 November 2014 http www citizen systems co jp PMC 1411
27. Err Exec Err Setting buzzer sounding conditions All Error Key None Metric Inch Inch Inch Sets the units Metric Inch Sel mm Max Media Length 10 00 inch 1 00 to 158 00 inch Sets the maximum media length Max Media Len 254 0 mm 25 4 to 4013 2 mm Settings Lock Off On Prevents a command changing the set Off value Keyboard Lock Off On Prevents a change by a key operation Off Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the On menu LCD Standby Off On When the LCD Standby setting is turned Off ON the LCD display will turn off in standby mode Standby Timer 5min 1 to 99min You can set the time it takes for the machine to go into Standby Mode Control Code STD STD Switches command mode of DMX mode ALT ALT 2 Emulation Select DM4 DM4 Selects DataMax Zebra compatibility Emulation Sel DMI DM4 DataMax 400 DPP DMI DataMax IClass ZPI2 DPP DataMax Prodigy Plus ZPI2 Zebra ZPL2 Emulation Auto Full Auto On Selects the detection of Datamax and Detect Off Detect Off Zebra emulation Emulation Auto Full Auto Chapter 2 Printer Operation Mode Settings Datamax Emulation Top Menu Sub Menu Default Menu Remarks After Print Auto Configure On On Automatically configures optional devices Auto Config Off On AutoConfigure enabled Regardless of whether Function Select is set if a peeler or cutter is installed each mode is set automatically Off Au
28. Norway User The equipment has been designed for connection to IT power distribution system NOTICE Before use be sure to read this manual Please keep this manual for future reference as needed The contents of this manual may change without prior notice Reproduction transfer or transmission of the contents of this manual without prior consent is strictly prohibited We are not liable for any damage resulting from the use of the information contained herein regardless of errors omissions or misprints We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein Do not handle disassemble or repair the parts other than those specified in this manual We are not liable for any damage caused by misuse of the printer or usage of the printer in poor environmental conditions Data residing in the printer is temporary Therefore all data will be lost if power is lost We are not liable for any damage or loss of profits caused by data loss due to failures repairs inspections etc Please contact us if there are any mistakes or ambiguities within this manual If there are missing or incorrectly collated pages in this manual contact us to obtain a new manual Visit the following site to get documentation drivers utilities and other information http www citizen systems co jp english support index html CITIZEN is a
29. Reboot System Yes 6 Press the Stop key Ii and reboot the printer To Discard Changes D Press the Pause key II twice to display the message Save Settings No Discard 2 Press the Stop key lI The printer will return to the Ready screen The new settings will be lost when the printer is turned off A Reboot System Y No A Reboot System V Yes A Save Settings V No Discard CL E720 Ready MENU Chapter 2 Printer Operation Mode Settings Printing a List of Settings Example of changing a menu You can get a list of the configuration settings in two ways p 36 Press MENU key whilst turning the printer on The LED lights up and Print Settings is displayed on the LCD After printing the printer will enter Menu Setup Mode Youcan access the configuration print via the Test Mode Print Pattern Current Config from the setup menu Machine Information Model Number CL E720 Boot Version ie ROM Version POMPE ROM Date DD MM YY LXXIXXIXX ROMCheck Sum LERS FPGA Version Aaa Head Check OK Print Counter 0001 234km Service Counter 0001 234km Cut Counter 0 Sensor Monitor 1 50V Option Interface None MAC Address ERE Current Menu Setting Global Config Menu Config set zi PageSetup Menu Print Speed 61PS Print Darkness 10 Darkness Adjust 00 Print Method Thermal Transfer Continuous Media Length 4 00 inch Vertical Positi
30. a Data0 7 Strobe BUSY 0 5us O5us O 5us Note Busy rises when Strobe signal starts and data is latched with Strobe signal starts Appendixes Interfaces While receiving INIT signal Min 10 to 15usec nit BUSY Ack Fault SELECT Note If the Init signal does not have width of 10 to 15usec or more it cannot act as an Init signal If it is lower the Init signal is ignored BUSY starts up when the Init signal is perceived Relation of the timing of the BUSY signal and the ACK signal Center ACK BUSY ACK mmc ME j 2 usec Appendixes Replacing the Interface Board Always turn off the power to the printer before replacing the interface board Do not pull it out with unnecessary force This will cause an accident Replacement Method 1 Remove the screws 2 nos that the fixing the interface cover Rye mm Im 7 S H Interface cover d nz Bi LL T Rear Side A E BOL Screw 3 ig eu o A 4 i 2 Insert the interface port into the slot and connect to the interface connector inside the printer Interface Board Rear Side Interface connector Appendixes Replacing the Interface Board 3 Fixthe interface port to the printer by using the removed screw 2 nos nn i en Screw ear f 1 Interface Board Rear Side Screw
31. abinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 5 amperes for 220V 240V outlet Never pus
32. ame network as the printer and input the IP address set in the printer to be connected in the address bar red frame part If IP address is 169 254 1 10 input http 169 254 1 10 There are three types of rights for the LinkServer i e User Operator and Administrator The display menu can be changed based on the user privileges so as to limit the operation of the LinkServer accordingly The home screen for User rights will be displayed when connecting OG OS ono Link CD Server CITIZEN u J N mm h Eos ceo 1P address 169 254 001 010 on Line Status Idling Ready Machine Information Serial number Print counter Access Level Home screen User rights 2 Aconfirmation screen is displayed when one presses the LOG IN button ee Q eeso P xfe ame aag Link C Server CITIZEN a Micro tiumantech BENE opere REESE mr TP address 169 254 001 010 On Line Status Idling Ready Machine Information Serial number Print counter Access Level sem se 1 10 s asking for your user M iha ke Ser sti from Link Serv Confirmation screen The factory default setting for Operator authentication The user name and password to be entered are both Operator The factory default setting for Administrator authentication The user name and password to be entered are both Admin Appendixes Interfaces 3 If authentication
33. arity for the Odd serial interface Even RS 232C Length 8 bits 8 bits Setting the character length for the serial 7 bits interface RS 232C Stopbit 1 bit 1 bit Setting the stop bit for the serial interface 2 bits RS 232C X ON Yes Yes Selectively setting the X ON flow control of No the serial interface IEEE1284 On On Setting both direction of the Centro Off Interface Web Monitor Auto Auto Selecting the web monitor function On Off Network Address 000 000 000 000 to Setting fixed IP address of the LAN board 255 255 255 255 Subnet Mask 000 000 000 000 to Setting fixed subnet mask value ofthe LAN 255 255 255 255 board Gateway Address 000 000 000 000 to Setting fixed default gateway address of 255 255 255 255 the LAN board BOOTP On Setting the BOOTP ofthe LAN board Off DHCP On Setting the DHCP ofthe LAN board Off WLAN Mode Auto Wireless LAN mode setting Ad Hoc Infrastructure WLAN Channel 01 to 14 Wireless LAN channel setting WLAN SSID Max 32 characters SSID setting of Wireless LAN Ifthe parallel board or multi function LAN board is mounted If the multi function LAN board is mounted or during web monitor function When the multi function wireless LAN board is available and when Web monitor is operating Note Settings related to interface are enabled after restart or after power is connected again Chapter 2 Printer Operation Mode Settings Zebra Emulation
34. aterials should be stored for future shipping of the printer Chapter 1 Setup Confirmation of Carton Contents Be careful when moving or carrying the printer and when taking the printer out of the carton The printer may cause injury or property damage if dropped Be sure to grip the printer housing firmly when taking it out of the carton Do not grip the printer by the foam packing material which may break causing the printer to drop When opening the cover open it all the way If only part way open the cover could slam shut possibly causing injury Be careful of the edge of the cover when the cover is opened It may cause injury or property damage Be careful of the edges of the metal plates so injury or property damage is possible Chapter 1 Setup Part Names and Functions Front View D Top cover window The amount of ribbon and media remaining can be checked through this window 2 Top cover Is opened vertically to set media or ribbon Operation panel p 18 3 Operation panel This is used to make changes and adjustments to the printer and its configuration Chapter 1 Setup Part Names and Functions Inside the printer CO 2 2 Oz D Media holder guide This guide is moved horizontally to match the media size The guide can be sliding it from the holder bar 2 Media holder bar The media is supported by the media holder bar when installed in the printer
35. bal Config Sample Head Check No Yes Executes head check No Factory Default No Yes Initializes the set values of the configuration No set to the state when the unit was shipped from the factory Hex Dump No Yes Sets the hex dump mode No Serial Monitor Displays the state of the serial interface Auto Calibration See Through See Through Executes the calibration of the sensor Auto Cal Reflect Sensor Monitor See Through See Through Displays the level of the sensor Reflect Global Config Set 1 Config Set 1 Sets the Config Set configuration Config Set 2 Global Config Config Set 3 Note To restore factory default settings turn on printer power while pushing the Feed and Pause keys simultaneously then press the MENU key and the Stop key sequentially Chapter 2 Printer Operation Mode Settings E For Zebra Emulation Top Menu Sub Menu Default Menu Remarks Page Setup Print Speed 6IPS 2 to 8 IPS Printing speed setting 7 or 8 IPS only in Direct Thermal mode 2 to 6 IPS with optional peeler Print Darkness 10 00 to 30 Adjusting print darkness Darkness Adjust 00 10 to 10 Fine adjustment of darkness commands Darkness Adj Print Method TT TT Selecting thermal transfer ribbon direct DT thermal media Continuous Media 4 00 inch 0 25 to 158 00 inch Setting media length of continuous media Length 101 6 mm 6 4to 4013 2 mm Lower level during mm mode Cont Media Len
36. bon in the correct does not the correct course course wind 2 Isthe ribbon winding 2 Setthe correct winding direction direction reversed Appendixes Specifications Item Description Printing Printing method Thermal transfer Direct thermal Resolution Main scanning line density 203 dot inch 8 dot mm Sub scanning line density 203 dot inch 8 dot mm Head 864 dots printable dots 832 dots Max print width 104 mm 4 1 inch Max print length 2539 7 mm 99 99 inch For Datamax emulation Max print length 4013 28 mm 158 00 inch For Zebra emulation Print density Print density is adjustable with software Printing speed Printing speed setting 2 to 8 inches per second can be set in 1 inch unit Direct thermal 7 to 8 inches per second with a print density of 10 Use of thermal media is recommended 2 to 6 inches per second when the optional peeler is used 2 to 6 inches per second can be set in 1 inch unit Thermal transfer Print mode Batch mode Normal printing single or multiple sheets Tear off mode Feeds back media to the tear off position after printing is completed Cut mode Prints while cutting at designated sheet units The following two kinds of cut mode operations are done Backfeed e Cut through Cut through refers to stopping present printing to cut the previous label when it reaches the cut position After cutting print
37. ces that can be used to receive printing data a USB port USB2 0 and wired LAN port An optional internal parallel port IEEE 1284 serial port RS232C or Wireless LAN port can be added by your dealer To connect the cable proceed as follows 1 Turn OFF both power switches of the printer and the computer 2 Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws where available 3 Connectthe other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws where available Network cable Note If an optional parallel port IEEE1284 serial port RS232C or Wireless LAN port is used contact your Citizen Systems dealer Connect only the LAN Connector to the LAN receptacle Do not connect the external cable which may be applied overvoltage Chapter 2 Printer Operation Power ON OFF Turning on the power 1 Turn on the power switch on the back of the printer 2 The LED are lit al Power Switch Turning off the power 1 Turn off the power switch on the back of the printer 2 The LED go off xs gt Power Switch Chapter 2 Printer Operation Normal Operating Mode Menu Setup Mode p 35 When the power is turned on the printer enters normal operating mode The control keys a
38. creen of LinkServer Page Setup Menu PageSetup Page Setup Setting of printing speed and thickness printing system control page format etc System Setup Menu SystemSetup System Setup Setting of media label detection method label buzzer unit system etc After Print Menu AfterPrintSetup After Print Sets operations such as tear off and cutter at the end of printing Internal Interface InterfaceSetup Performs various settings of Menu built in interface Optional Interface OptionInterfaceSetup Performs various settings of Menu Option Interface Global Configuration GlobalConfig Converts the settings 3 types saved in printer User Settings UserSettings Setting of user name password and customization ofthe display menu for each user printer head test Firmware ran re FirmwareDownload Updates firmware of printer Emulation Switch EmulationSwitch LU emulation of DMX and ZPL2 NOTE The operation of LinkServer has been verified in Internet Explorer 10 11 and Google Chrome 21 Appendixes Interfaces Serial Interface Option Specifications System Start stop asynchronous duplex communication Signal level RS 232C Baud rate 2400 4800 9600 19200 38400 57600 115200bps Signal line and pin arrangement Signal code Signal name Function Protective Protective grounding FG grounding Signal line that transmits data Tr itted data ee from the printer to other d
39. ct Function Select Tear Off Selects the operation when the Function Sel Tear AutoConfigure is set to Off Peel On Designates the paper position based on Cut On each option The operation of this device is enabled during selection Atthe same time the parameters of the f command of Prodigy Plus are emulated for each optional device Cutter Action Backfeed Backfeed Sets the cutter action Through With the optional AutoConfigure On printing is executed only when the cutter is installed or only when Cut is selected by Function Select Backfeed is always set after cutting Through is set at the rear end of sheets 1 to n 1 when the number of copies n and the rear end of the final page of single sheet and the copy is backfeed Only when peeling option is mounted Only when cutter is mounted Chapter 2 Printer Operation Mode Settings Zebra Emulation Top Menu Sub Menu Default Menu Remarks Peel Wait Delay 0 1 sec 0 1 to 2 0 sec Sets the Peel Wait Delay Displays only machines with a peeler installed Paper Position 0 00 inch Peel Cut Tear Off Adjusts the stop position It is based on the 0 0 mm 0 00 to 2 00 inch inch millimeter setting There are initial 0 0 to 50 8 mm values of the stop position for each device Peel Cut Tear On set above and later relative values are set 1 00 to 1 00 inch 25 4 to 25 4 mm Menu Key Action Enters Menu Repeat Last One Sets the menu key actio
40. ctivate the following functions ll 3 ii J L J MENU key Performs selection of Menu Setup Mode and re printing In normal operation this key will enter the Menu Setup Mode e The last label can be reprinted by pressing the MENU key in Normal operating mode Printing of the final label is performed based on the setting of Menu Key Action in After Print menu If MENU key has been set to re print press the menu key for at least 4 seconds to shift to Menu Setup Mode 2 Feed key Feeds media Pressing this key feeds media to the print start position The distance it is fed is determined by automatically detecting the front end of the media when using label media and when continuous media has been designated a fixed quantity is fed then feeding stops When the TEAR OFF setting is effective feeding stops when the media has been fed to the TEAR OFF location When the optional cutter unit is installed the media is fed to the cut position then it is cut e Ifthe optional peeler unit is installed the media is fed to the peeling location When the media is pausing at the peeling position feeding does not occur even if the Feed key is pushed 3 Stop key It stops printing and cancels the alarm Pushing this key once during printing puts the printer in pause mode after the label is issued It is possible to cancel 1 batch of label issuing data by pressing the Stop key for 4 seco
41. cts Corporation 7 Zebra isa registered trade mark of ZIH corp 8 ARM and Cortex are registered trademarks or trademarks of ARM Limited Appendixes Interfaces This printer is connected to a computer and prints according to commands sent from the computer There are two methods of interface with a computer and it can be connected to any equipment that supports these methods You can also connect to the computer with serial parallel and wireless LAN USB Interface Specifications Complies with Universal Serial Bus Specification 480Mbps High Speed 12Mbps Full Speed Signal line and pin arrangement VBUS USB power USB power 45V GND GND GND Appendixes Interfaces Ethernet Interface Support protocol Network layer ARP IP TCP Transport layer TCP UDP Application layer DHCP HTTP SNMP Raw Socket Port Raw Socket Port Perform two way communication of print data and printer status 9100 can be changed Socketmax connections 3 8 Z o Timeout Default value 60 sec Can be set between 0 and 300 No timeout when 0 is set HTTP Server Settings of printer unit and network are done by LinkServer Web Interface For details see LinkServer Web Interface Configuration Port No EC Max simultaneous connections HTTP version HTTP 1 1 DHCP IP address is automatically obtained from DHCP server within 60 seconds after power is connected If the address cannot be obtained auto
42. d Items to check when a malfunction occurs When the printer malfunctions during operation take corrective action with reference to the following table If the corrective action does not solve the problem consult with the service personnel at the dealer where you purchased the printer mde NE Connection to Power p 20 The LED do not lightup when printer power is connected Cleaning p 67 Paper is feeding but nothing is printed Setting the Ribbon p 30 1 Is the plug of the power cord correctly inserted into the electric outlet Is the connector of the power cord correctly inserted into the power inlet of the printer Is the power cord damaged Is power supplied to the electric outlet the printer is connected to Is the main fuse in the building s fuse box burnt out Is the thermal printhead dirty Is a label stuck to the head 2 Is the recommended ribbon or a ribbon of the same type used 1 Insert the plug of the power cord correctly in the electric outlet Insert the connector of the power cord correctly into the power inlet of the printer Replace the power cord Consult with the dealer where the printer was purchased to make sure you obtain a cord made especially for the printer Note Do not use any power cord except one made especially for the printer 4 Check to make sure power is supplied to the outlet If there are any problems make sure power is suppl
43. displays the next menu item Stop key lll enters the Page Setup menu Pause key II enters the Save Settings section lt Main menu item flow gt Page Setup Displays changes Page Setup Press MENU key Press Feed key System Setup Displays changes System Setup After Print_ Displays changes After Print Action Setup Interface Displays changes Interface Setup Option Interface Displays changes of Option Interface Setup Machine Info Displays machine information Test Mode Test mode Press MENU key Press Feed key Global Config Displays changes set numbers Press Feed key Chapter 2 Printer Operation Mode Settings 2 Entering Sub menu Press the Stop key B The currently set item Print Speed is displayed A PageSetup Y Print Speed The following are the functions of each key MENU key displays the previous sub menu Feed key gt gt displays the next sub menu Pause key I displays the values set by the selected sub menu Stop key B returns to the main menu 3 Selecting Print Darkness from the sub menu Press the Feed key gt gt one time to display Print Darkness It is the second item within Page Setup A PageSetup V Print Darkness 4 Displaying the set value of Print Darkness Press the Stop key W and the value 10 the currently set value is displayed A Darkness v 10 The following are the functions of each key MENU key displays the
44. do not pass the media sensor E When using continuous media or label media with no gaps Mount in such a way that the part without a black mark in the case of label media this means the label paper portion faces the platen roller and the media sensor f m RN Black mark Continuous media Bottom sensor Label N Black mark Liner media Bottom sensor B When using label media with gaps Only mount label media with peeled off liner glassine paper so that it faces the platen roller and media sensor Avoid contact with black mark Pee o Black mark Liner media Bottom sensor Chapter 3 Printer Adjustments Sensor Adjustments 3 Ifthe Pause Key is pressed then released while the Feed key is continually pressed the sensor is automatically adjusted Sensor Cal Mode F Executin 9 Hold Press Release When automatic adjustment stops normally Succeeded is displayed by the LCD If it stops abnormally adjustment is impossible the LED lights up red and Failed is displayed on the LCD Sensor Cal Mode Succeeded If the Stop key is pressed the printer completes sensor adjustment and the printer restarts Chapter 3 Printer Adjustments Installing the Media p 26 Self Print Mode p 34 Media Thickness Adjustment It may be necessary to adjust the printer according t
45. ed and the command check the content of the software signals from the host and the communication status set appropriate by the host computer Are the menu values 4 Setthe correct menu values using Menu Setting Table p 41 set appropriately the operating panel or the host computer Are the sensitivities 5 Set the media sensitivity to of the media sensors appropriate values appropriate for the If this does not solve the problem media that is used change the Sensor level that is set in the System setup Ribbon Tension Adjustment The ribbon is Istheribbon tension 1 Adjustthe tension with the p 61 wrinkled suitable for the ribbon tension adjustment knob ribbon that is used Ribbon Balance Adjustment Is the ribbon used 2 Adjust the left right balance with p 63 correctly balanced to the ribbon balance adjustment the right and left knob Is the printing 3 Set the appropriate printing density too high density using the menu or control software Are the media 4 Use the recommended products and ribbon there or equivalent products If this commended does not correct the problem products or contact a service representative equivalent products Ribbon Tension Adjustment The ribbon Is the ribbon tension 1 Adjust the tension with the p 61 slips suitable for the ribbon tension adjustment knob ribbon dirt is ribbon that is used produced Setting the Ribbon p 30 The ribbon 1 Isthe ribbon set in 1 Setthe rib
46. edia according to the diagram shown below Printing surface is facing outwards Pass below the media damper Printing surface is facing inwards Pass above the media damper Chapter 2 Printer Operation SSS ERE GU GIG c s Setting the Media 6 Setting sensor positions When using a transparent sensor Move the bottom sensor close to the center of the width of the media then align the upper sensor marker and the bottom sensor marker Sensor Selection Method Transparent gt Reflective p 55 Adjusting the Transparent sensor white using the movable media guide p 56 When using media that is 4 inches wide position the upper sensor and the bottom sensor all the way to the right large blue head open lever side Upper sensor marker Upper sensor Bottom sensor Transparent sensor marker RE RTS Movable Platen media guide Front When using a reflective sensor Adjusting the Reflective sensor Adjust the position of the sensor so that the reflective sensor marker p 57 of the bottom sensor is at the center of the black mark of the media as shown below Black mark Bottom sensor Black mark Platen Front When using a reflective sensor install the upper sensor in such a manner that the upper sensor marker is not in the same position ofthe reflective sensor
47. encoder sensor Detects end of ink ribbon Label peeling sensor Communication interfaces USB USB2 0 High speed 480Mbps Full speed 12Mbps Wired LAN 100BASE TX 10BASE T Communication Serial 2400 4800 9600 19200 38400 57600 115200bps interface options Parallel IEEE1284 Conpatible Nibble ECP Network Multi function spec Ethernet 10 Base T 100 BASE TX Standard spec Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Multi function spec Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Indications and LED Power ON green error red switches Buzzer Alarms errors etc Operating panel keys PAUSE FEED STOP MENU Head up detection sensor Detects head open Power switch Turns power on and off Power standards 100 V version 220V version 100V 50 60Hz Japan ENERGY STAR 220 V 240 V 10 6 1 2 A 50 60 Hz Europe EN60950 1 EN55022 Class A EN55024 EN61000 3 2 EN61000 3 3 ENERGY STAR Power consumption Standby 4W Printing 75 W Thermal transfer Print Speed 6IPS Print Darkness 10 Printing rate 12 5 Appendixes Specifications Item Description Environment Operating temperature Operating temp 0 to 40 C humidity 30 to 80 condensation free conditions Conditions ventilation and natural convection Storage temperature Temp 20 to 60 C humidity 5 to 85 conditions
48. evices Signal line that transmits data Received data NE from other devices to the printer Signal line that becomes active when the printer can receive data Transmission request Signal line that becomes active when other devices can receive data from the printer Able to transfer data Signal line that is active when Data set relay an external device can interface with the printer Shows the ground level of the signal line Signal line ground Not used FACTORY USE ONLY Not used Signal line that is active when Data terminal relay an external device can interface with the printer Not used Appendixes Interfaces Dip switch Communication conditions settings can be changed by using the dip switch available on the interface board ajajajaja ja 1 2 3 4 5 6 7 B Dip switch Respective functions of the switches are as follows on OFF Factory setting Selection of According to According to setting in communication setting of dip printer unit conditions setting switch 2 Handshake XON XOFF DTR DSR 3 Bitlength 4 Parity check 5 Parityselection Even Odd O 6 Selection of baud See below rate 8 Reservation Baud rate selection Switch No Baud rate bps Appendixes Interfaces XON XOFF Protocol Requirements to output X ON code Communication is possible when the power is on When the receive buffer
49. f having three sets of settings is ideal for someone who prints on different media types regularly for example in a label printing bureau Global config settings can be printed using the Test Mode Print Pattern Global Config menu option It will also display the currently active Config Set Global Menu Settings Active Configuration Setting Config 1 Config 2 Config 3 PageSetup Menu Print Speed 6 5 4 Print Darkness 10 12 12 Darkness Adjust 00 00 00 Print Method TT TT TT Continuous Media Length 04 00inch 04 00inch 04 00inch Vertical Position 0 00inch 0 00inch 0 00inch Horizontal Position 0 00inch 0 00inch 0 00inch Vertical Image Shift 0 00inch 0 00inch 0 00inch Auto Side Shift O0dots 00dots 00dots Media Sensor See Through Reflect See Through Small Media Adjustment O Off 0 Small Media Length 1 00inch 1 00inch 1 00inch Symbol Set PM PM PM System Setup Menu Sensor Level 17V 1 7V 17V Paper End Level 2 80V 2 80V 2 80V Error Reporting On Printing On Printing On Printing Buzzer Select On On On Metric Inch Inch Inch Inch Max Media Length 10 00inch 10 00inch 10 00inch Settings Lock Of Of Off Keyboard Lock Of Of Off LCD Standby Off Off Off Standby Timer 5 min 5 min 5 min Control Code STD STD STD Emulation Select DM4 DM4 DM4 After Print Menu AutoConfigure Fun Chapter 2 Printer Operation EE Mode Settings Menu Setting Table Page Setu
50. g the front ribbon left right balance adjustment knob If the ribbon is wrinkled adjust it as follows The scale is usually aligned with the center balance adjustment knob Front ribbon left right b JM99982 1 Look at the ribbon from font side and check on which side adjustment knob side the side opposite to the adjustment knob loose is present between the ribbon on the feeding side and ribbon guide shaft on the back side Checking which side is loose 63 Chapter 3 Printer Adjustments RR Rc c J Adjusting the Ribbon 2 Make adjustment according to the position at which looses occur in the ribbon by using the following procedure Bi In case of looseness on the side opposite the adjustment knob Turn the front adjustment knob to the left to remove the looseness then make a test print to ensure that the ribbon is not wrinkled If wrinkles occur adjust the back feeding side ribbon guide adjustment cam also Carry out the ribbon guide adjustment by referring to the next page Front balance adjustment knob Bi In case of looseness on the ribbon guide shaft Turn the front adjustment knob to the right to remove the looseness then make a test print to ensure that the ribbon is not wrinkled If wrinkles occur adjust the back feeding side ribbon guide adjustment cam also Carry out the ribbon g
51. h objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Except as explained elsewhere in this manual don t attempt to service this product yourself Opening and removing those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks Refer all servicing on those compartments to service personnel The mains plug on this equipment must be used to disconnect mains power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service For
52. he appropriate printing density using the menu or control software Note Consult with the dealer that supplied the printer concerning the replacement 3 If itis dirty clean it with ethyl alcohol If it is deformed replace it Note Consult with the dealer that supplied the printer concerning the replacement 4 If itis dirty remove the dirt with the attached head cleaner If a label is stuck to the head remove it Note Do not use a metal object to remove a label stuck to the inside of the printer This may damage the thermal printhead If adhesive label material is stuck to the print head remove it with a soft cloth soaked in ethyl alcohol 5 Use the recommended ribbon or a ribbon of the same type 6 Adjust the offset of the thermal printhead with the media thickness adjustment dial 7 Adjust the thermal printhead pressure with the media width adjustment dial Appendixes Troubleshooting indieaton Cie comaciveaetien Installing the Media p 26 The printing 1 Arethe media and 1 Correctly set the media and the position the ribbon correctly ribbon changes set Setting the Ribbon p 30 Cleaning p 67 Is the platen dirty 2 If itis dirty clean it with ethyl Is it deformed alcohol If it is deformed replace it Note Consult with the dealer that supplied the printer concerning the replacement LED Functions p 24 Are the data contents 3 If an error message is display
53. he hex dump mode No Serial Monitor Displays the state of the serial interface Auto Calibration See Through See Through Executes the calibration of the sensor Auto Cal Reflect Sensor Monitor See Through See Through Displays the level of the sensor Reflect Global Config Set 1 Config Set 1 Sets the Config Set configuration Config Set 2 Global Config Config Set 3 Note To restore factory default settings turn on printer power while pushing the Feed and Pause keys simultaneously then press the MENU key and the Stop key sequentially Chapter 2 Printer Operation Quick Setup of the Print Method Menu Setup Mode p 35 The print method thermal transfer method direct thermal method can be set using operation panel in addition to Menu Setup mode Be sure to always shut off the operation of print before changing a setting You cannot change a setting during printing including pause Setting method Keep the Feed key held down Each time the Pause key is pushed the printer switches between thermal transfer mode and direct thermal mode gt gt Hold Press Release E If thermal transfer is selected the buzzer sounds once and the LCD briefly displays Print Method TT before returning Ready status E f direct thermal is selected the buzzer sounds twice and the LCD briefly displays Print Method DT before returning Ready status Note Changes will remain in effect even after the powe
54. higher value 11 in this case Feed key P displays the lower value 9 in this case Pause key I the current value is temporarily saved Stop key Ml exits Print Darkness and ignores any value changes 5 Tochange the value of Print Darkness to 12 Press the MENU key two times to display 12 on the screen Then press the Stop key W to temporarily save the value into the printer RAM A Darkness v 12 Chapter 2 Printer Operation Mode Settings 6 Save Changes to Settings Unless you save your settings your changes will be lost when you turn off the printer To Save Changes Press the Pause Il key twice to display the message Save Settings No Discard 2 Press the MENU key or the Feed key gt to display the message Save Settings Yes Save 3 Press the Stop key I The new settings will be saved and the printer will return to the Ready screen A SaveSettings V No Discard A Save Settings V Yes Save CL E720 Ready MENU E Changing the Interface and Emulation Settings Changes to interface or emulation settings require a printer restart or reboot to take effect The printer will offer to do this when needed by displaying the following message after saving the settings The screen shown on the right will be displayed when Save Settings Yes Save is selected Press the MENU key or the Feed key gt to display the message
55. ible mode to send data in two directions ECP mode ECP mode permits bi directional asynchronous data transmission and thanks to its interlock handshake it does not require the timing necessary with compatible mode Signal level IEEE 1284 standard Signal line and pin assignment table Pino Signaimame wo min BEE STROBE Strobe signal to read in 8 bit data DATAT S 8 bit parallel signal ACKNLG 8 bit data request signal BUSY Signal specifying printer busy PERROR Signal specifying media out 13 SELECT Output Signal specifying if the printer is on line printing enabled or off line pausing AUTOFD Invalid ignored wow ans 00007 Peripheral logic high pull up to 5 V at 1 2 kQ 19 30 GN Ground for twisted pair return FAULT Signal specifying printer error SELECTIN Invalid ignored 85 Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi directional mode such as nibble or ECP mode Change in the status of a signal line in compatible mode Paper end Busy PError Select nFault Error other than paper end Busy L gt H Head open PError L unchanged Other Select H gt L nFault H gt L Conditions for Busy Receive buffer full Data being read Error Compatible timing specification When power is on Time it goes off line PowerOn Y Reset BUSY ACK l SELECT While receiving dat
56. ied to the building Or find out if a power failure has occurred If necessary replace the main fuse in the building s fuse box and reset the main breaker Ask a qualified serviceman to carry out the replacement If it is dirty remove the dirt with the attached head cleaner If a label is stuck to the thermal printhead remove it Note Do not use a metal object to remove a label stuck to the inside ofthe printer This may damage the thermal printhead If adhesive label material is stuck to the thermal printhead remove it with a soft cloth soaked in ethyl alcohol 2 Use the recommended ribbon or aribbon of the same type Appendixes Troubleshooting Setting the Media p 25 Setting the Ribbon p 30 Menu Setting Table p 41 Cleaning p 67 Setting the Ribbon p 30 Media Thickness Adjustment p 59 Media Width Adjustment p 60 cation check cru The printer is not printing neatly 1 Are the media and the ribbon correctly set Is the printing density too high or too low Is the platen dirty Is it deformed Is the thermal printhead dirty Is a label stuck to the head Is the recommended ribbon or a ribbon of the same type used Is the thermal printhead in the correct position for the media that is used Is the printer s head pressure balance correct for the width of the media that is used 1 Correctly set the media and the ribbon 2 Set t
57. ing restarts but a gap may be created at the seam ofthe printing at this time Peel mode Peels labels from the liners after printing them Media Types of media Roll fanfold continuous media die cuts continuous tags paper or tickets Recommended media Thermal transfer label media LR1111 Lintec Direct thermal media label media 150LA 1 Ricoh tag media 130LHB Ricoh Max media width 118 0 mm 4 65 inch Min media width 19 5 mm 0 77 inch Min label width 19 5 mm 0 77 inch Min label pitch 6 35 mm 0 25 inch Max media thickness 0 254 mm 0 01 inch Max media length 2539 7 mm 99 99 inch Min media length 6 40 mm 0 25 inch Min media thickness 0 0635 mm 0 0025 inch On board roll media Max external diameter 203 mm 8 inch diameter Media core 25 to 76 mm 1to3 inch Min media core external diameter when using label media External roll 50 8 mm 2 inch Internal roll 76 0 mm 3 inch Appendixes For Zebra emulation Specifications Item Description Ribbon Recommended ribbon B110A Ricoh Max ribbon width 114 0 mm 4 50 inch Min ribbon width 25 4 mm 1 00 inch Max ribbon length 360 0 m 1181 feet Max roll diameter 74 0 mm 2 90 inch Inner diameter of the 25 4 0 254 mm 1 00 0 01 inch paper core Ribbon end tape length 80 0 mm 3 15 inch Ribbon end detection Ribbon end detection by ribbon encoder Bar code One dimension Code 3 of 9 UPC A UPC E EAN 13 JAN
58. ld media Menu Setting Table p 41 f the label pitch is 1 inch or less set the Small Media Adjustment menu to ON and match it to the label that uses the value of the Small Media Length menu Use a carbon ink of OD value 1 5 or more for black mark Chapter 2 Printer Operation Setting the Media Installing the Media 1 Push the large blue head open lever to release the head unit and then lift the sensor arm by hand as shown below gt Sensor arm S M I 7 r Large blue head open lever Wz a 2 Load the media in the Media holder bar First insert the media holder bar into the media and then attach the media holder guide As orientation of the media varies according to the orientation of the printing surface load the media by referring to step 5 x Media holder guide ELLE Media holder bar A 3 Face the front side of the printer and set the media in such a manner that the media holder guide comes on the right side ofthe media When lifting the media use the handles on the media holder placed on either side Media Sizes p 25 4 Move the media roll so it is touching the leftside of the housing Note Do not try to hold the media too tightly with these guides as it will cause the printer to jam during printing Chapter 2 Printer Operation Setting the Media 5 The path of the media varies according to the orientation of the printing surface Set the m
59. ly grabbing the power cord or interface cable Do not pull or carry the printer when the tension of the power cord or interface cable is increased Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Do not plug the power cord into an outlet with many loads Do not spill drinks such as tea coffee and juice on the printer or spray insecticide on the printer If drink or water is spilled first be sure to turn the power off and remove the power cord from the outlet then consult our service personnel Do not disassemble or modify the printer Discard or safely store the plastic packing bag This bag should be kept away from children If the bag is pulled over a child s head it may cause suffocation General Precautions Prior to operation read the safety instructions carefully and observe them Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Be careful when moving or carrying the printer Dropping the printer may cause injury or property damage Make sure if you open the top cover it is opened all the way If only partially open the cover could slam shut possibly causing injury When the cover is open be careful of the corners of the cover They could cause injury Do not open the printer during printing When cleaning the surface of the printer case do not use the cloth that is soaked in thinner trichlo
60. marker Paper end detection may be impossible if installation is not done in this manner Chapter 2 Printer Operation Setting the Media 7 Lift the sensor arm up temporarily and adjust the media guide Align the media with the left fixed media guide align the right movable media guide with the media width and lower the sensor arm Media Thickness Adjustment 8 Push the head close knob to lower and lock the head unit p 59 Be sure to always push the head close knob to lock the head Media Width Adjustment unit Align it with the width of the media that has been set p 60 then set the media width and media thickness adjustment dials See Chapter 3 Printer Adjustments gi EN IS adjustment Media width adjustment 9 With the power switched on push the Feed key to feed the media It will halt at the next print start position Chapter 2 Printer Operation Setting the Ribbon The following kinds and sizes of ribbons can be used PES ren RARE Inside wound and outside wound ribbon Recommended ribbon B110A Ricoh Sample ribbon ss B110TI Ricoh Max ribbon width 114 0 mm 4 50 inch Min ribbon width 25 4 mm 1 00 inch Max ribbon length 360 0 m 1181 feet Max roll diameter es 74 0 mm 2 90 inch Inner diameter of the paper core 25 4 0 25 mm 1 00 0 01 inch Outer diameter of the paper core 33 4 0 50 mm 1
61. matically fixed IP address default value 169 254 1 10 is applied SNMP Agent By SNMP Agent function SNMP version SNMPv2 Trap function is not supported Supported MIB HOST RESOURCES MIB Citizen MIB Private Appendixes NSS eee oe Interfaces Connecting the connector Compatible connectors Printer RJ 45 connector Note Please do not insert the USB cable by mistake Doing so may damage the cable and connector Signalmame Funden TX Send 4 TX Send Function of LED The indications by LED are given below CD Network communication speed display LED green 100Mbps Ox 2 Tombps disconnection Network status display Display description LED yellow Appendixes Interfaces LinkServer Web Interface Configuration The integral LinkServer web configuration interface can be used to adjust settings of the printer and its interfaces Home screen Configure The Printer Page Setup Menu screen System Setup Menu screen After Print Menu screen Internal Interface Menu screen Optional Interface Menu screen Global Configuration screen User Settings screen Operate The Printer Test Print screen Send File To Printer screen Firmware Download screen Factory Defaults screen Restart Printer screen Emulation Switch screen Appendixes Interfaces Using and Connecting to LinkServer D Start a Web browser on a computer connected to the s
62. n Enters Menu Repeat Last One Last one is issued only for the final page In the case of a count afterwards only last one is issued Enters Menu Enters the menu setup mode Note Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the Repeat Last One menu Interfaces USB Device Class Printer Printer Selects the USB device class USB Device Clas VCOM USB VCOM Protocol Auto Auto Selects the protocol flow control when VCOM Protocol DTR operating USB VCOM X ON USB 2 0 High Speed On On Enable disable setting of USB2 0 High USB Hi Speed Off Speed When disabled device runs at Full Speed Pv4 Address 169 254 001 010 000 000 000 000 to Set of IPv4 Network Address 255 255 255 255 Pv4 Subnet Mask 255 255 000 000 000 000 000 000 to Set IPv4 Subnet Mask IPv4 Subnet 255 255 255 255 Pv4 Gateway 000 000 000 000 000 000 000 000 to Set IPv4 Gateway 255 255 255 255 Pv4 DHCP On On IPv4 DHCP enable disable setting Off Pv6 On On IPv6 enable disable setting Off Only when peeling option is mounted Chapter 2 Printer Operation Mode Settings Zebra Emulation Top Menu Sub Menu Default Menu Remarks Option RS 232C Baud 9600 115200 Setting the baud rate of the serial interface Interfaces 57600 All settings related to the interface are 38400 enabled after the power is reconnected 19200 9600 4800 2400 RS 232C Parity None None Setting the communication p
63. nds or longer in pause status The LCD indicates Job Clear during cancel 4 Pause key Temporarily pauses printing When this key is pushed once the LCD indicates Pause and the printer temporarily pauses e When it is pushed during printing the printer pauses after the label currently being printed is issued Pressing the key a second time restarts printing and the remaining number of designated labels are printed Chapter 2 Printer Operation Normal Operating Mode LED Functions In addition to normal operating mode when an abnormal condition is detected C in the printer an alarm sounds and the e Cc LED lights up red to indicate the type LED c of error The LCD indicates the error message Table of Alarm and Error Indications en J wo o Lights up green Stop or Pause key on operation panel Lights up pressed green Head temperature high temperature Alarm Head temperature low temperature Error PF motor temperature abnormalit Lights up red Error P y ae PFMotor Hot Ribbon motor temperature abnormalit Lights up red ever P y 9 E RBMotor Hot Alarm Cutter Hot Printing possible no error Ready Cutter motor temperature abnormality Lights up red Error Head Open Head open Lights up red ete Error Paper out paper position undetectable Lights up red Paper Load P Error ee am did 2 A Alarm Head low resistance value abnormality Lights up red
64. ng side front side Front St lt gt Weak n A R m s Slide the front ribbon tension adjustment knob to make adjustments QC J Adjustment criteria Ribbon width Front winding side ribbon tension adjustment knob Chapter 3 Printer Adjustments Adjusting the Ribbon 2 Adjustment in the feeding side rear side Ribbon on the feeding side D Rear ribbon tension adjustment knob Fixing pin D Press and turn the rear ribbon tension adjustment knob while the ribbon on the feeding side is fixed Refer to the table given below and fix by aligning the scale of rear ribbon tension adjustment knob to the fixing pin Adjustment criteria Adjustment knob Ribbon width Back feed volume max 4 4 inch 80 mm setting when shipped 1 1 inch 19 mm Less than 50mm 3 Confirmation of printing after adjustment Self Print Mode p 34 Carry out test printing in Self Print Mode and make adjustment whenever the following conditions occur Wrinkles in the ribbon Increase the tension Ribbon slips Dirt comes out Reduce the tension After adjustment perform a test printing again and confirm that there are no wrinkles on the ribbon Chapter 3 Printer Adjustments e a Adjusting the Ribbon Ribbon Balance Adjustment Self Print Mode p 34 Do this adjustment by turnin
65. ng the Self Test Print shown above you can make adjustments to the printer settings such as media width and media thickness printhead pressure The location of these two adjustments is explained in Chapter 3 Media Thickness Adjustment The first sample left shows an incorrectly set p 59 media thickness adjustment For standard label media it is recommended you set the blue dial to the 1 position Media Width Adjustment The second sample left shows an incorrectly set p 60 media width adjustment For 4 inch or 102mm wide media the adjuster a j should be set to the 9 position on the blue dial Chapter 2 Printer Operation C Mode Settings Menu Setup Mode If the MENU key is pressed while the printer is in the Ready state the printer enters menu setup mode In this mode the printer s configuration can be changed using the operation panel During menu setting mode the LCD indicates the current menu settings and the key function CO 2 B Functions of the keys When you enter Menu Setup Mode the LCD displays Main Menu on the top line and Page Setup below In the menu setup mode the four keys become cursor keys to navigate the menu D MENU key Shift Change The MENU key goes up the menu system or selects a higher value 2 Feed key Shift Change The Feed key BB goes down the menu system or selects a lower value 3 Stop
66. ngs Lock Off On Prevents a command changing the set Off value Chapter 2 Printer Operation Mode Settings Zebra Emulation Top Menu Sub Menu Default Menu Remarks Keyboard Lock Off On Prevents a change by a key operation Off Hold down the Menu Key for at least 4 seconds to enter the Menu Setup Mode when setting the On menu LCD Standby Off On When the LCD Standby setting is turned Off ON the LCD display will turn off in standby mode Standby Timer 5min 1 to 99min You can set the time it takes for the machine to go into Standby Mode Media Power Up Off On Selects whether or not to initiate media Off measurement when the power in ON Cl Lock Off On Activates deactivates the CI command Off Emulation Select ZPI2 DM4 Selects DataMax Zebra compatibility Emulation Sel DMI DM4 DataMax 400 DPP DMI DataMax IClass ZPI2 DPP DataMax Prodigy Plus ZPI2 Zebra ZPL2 Emulation Auto Full Auto On Selects the detection of Datamax and Detect Off Detect Off Zebra emulation Emulation Auto Full Auto After Print Auto Configure On On Automatically configures optional devices Auto Config Off On AutoConfigure enabled Regardless of whether Function Select is set if a peeler or cutter is installed each mode is set automatically Off AutoConfigure disabled A peeler of cutter is installed but to not operate the peeler or cutter turn it Off and the operation is selected by Function Sele
67. o the thickness of the media being used This can be done easily by rotating the media adjustment dial to improve the print quality Poor print quality across the complete printout means wrongly set media thickness See this section Poor print quality on one side of a printout means wrongly set media width See next section When using standard label media high quality media or direct thermal media Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time When using thicker media tags card etc Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time Po __ brectheal media thinmesian 69 or tags ickermedinsoek These values are guidelines The exact media being used must be matched with the correct media thickness adjustment position When shipped from the factory it is set at dial 1 or 2 The factory default setting is indicated on the adjustment gauge label The offset adjustment varies according to the thickness and the hardness of the media Dial adjustment may be required depending on the thickness of print and occurrence of ribbon wrinkles Chapter 3 Printer Adjustments Media Width Adjustment Installing the Media p 26 The head pressure varies according to the width of the media being printed The head pressure
68. on 0 00 inch Horizontal Position 0 00 inch Vertical Image Shift 0 00 inch Auto Side Shift 0 dot Media Sensor See Through Small Media Adjustment Off Small Media Length 1 00 inch Symbol Set PM System Setup Menu Sensor Level PETN Paper End Level 2 80 V Error Reporting On Printing a Interface Menu Y USB Device Class Printer USB VCOM Protocol Auto USB 2 0 High Speed On Pv4 Address 169 254 001 010 Pv4 Subnet Mask 255 255 000 000 Pv4 Gateway 000 000 000 000 Pv4 DHCP On Pv6 On Option Interface Menu RS 232C Baud rate 9600 bps RS 232C Parity None RS 232C Length 8 bit RS 232C Stop bit 1 bit RS 232C X ON Yes NOTE Citizen continually enhances its printers with new options and settings based on our customer s requests Extra or changed menu items may appear on the above print out in some cases The set value of Option Interface is printed even if optional interface is not installed Chapter 2 Printer Operation Mode Settings Global Configuration Sets The printer can store three sets of configuration settings that can be recalled quickly and easily Each Config Set 1 2 or 3 can contain completely different configuration settings for all menu parameters For example Config Set 1 could be configured for 6 ips print speed print darkness 10 Config Set 2 next could be 5 ips continuous card media with black mark print darkness 12 The ability o
69. p Menu allows you to change settings related to the media or print quality System Setup Menu allows you to change settings for the printer hardware and basic control systems After Print Menu changes how the printer reacts after the label has been printed Interfaces changes interface parameters such as baud rate Option Interfaces communication settings of Option Interfaces Machine Information Test Mode allows you to check and or print test pages and information about the printer Global Config menu allows you to switch between 3 complete config sets contained within the printer Press the MENU key in print possible status to enter MENU Setup Mode Use the keys on the operation panel according to the LCD display to setup the printer The contents that can be setup on the printer are shown below And the items that are actually displayed on the LCD are shown in E For Datamax Emulation Top Menu Sub Menu Default Menu Remarks Page Setup Print Speed 6IPS 2 to 8 IPS Printing speed setting 7 or 8 IPS only in Direct Thermal mode 2 to 6 IPS with optional peeler Print Darkness 10 00 to 30 Adjusting print darkness Darkness Adjust 00 10 to 10 Fine adjustment of darkness commands Darkness Adj Print Method TT TT Selecting thermal transfer ribbon direct DT thermal media Continuous Media 4 00 inch 0 25 to 158 00 inch Setting media length of continuous media Length 101 6
70. r is turned off Chapter 2 Printer Operation Menu Setting Table p 41 Emulation Auto Detect Cross Emulation Ordinarily emulation switching is conducted in the Menu Setup mode However switching can also be conducted using the Emulation Auto Detection function outlined below The following message is displayed on the LCD when the Zebra emulation ZPI2 command is detected during Datamax emulation ZPI2 detected No Yes l Switch No Yes i emulation No Yes By selecting Yes the printer will reboot and automatically switch to ZPI2 emulation The printer will return to the Ready status if No is selected The following message is displayed in the LCD when the Datamax command is detected during Zebra emulation DMX detected No Yes Switch No Yes emulation No Yes By selecting Yes the printer will reboot and automatically switch to Datamax emulation DM4 DMI DPP The printer will return to the Ready status if No is selected Chapter 2 Printer Operation Emulation Auto Detect Cross Emulation Note The Emulation Auto Detection function will not work if the Emulation Auto Detect command in the Sub Menu in the System Setup in the Top Menu is set to Off The command is set to On when shipped from the factory After the Emulation Auto Detection function is activated this function will not work unless the printer
71. registered trademark of CITIZEN HOLDINGS CO Japan CITIZEN es una marca registrada de CITIZEN HOLDINGS CO Jap n Copyright O 2014 by CITIZEN SYSTEMS JAPAN CO LTD SAFETY INSTRUCTIONS which must be strictly observed To prevent personal injury or property damage the following shall be strictly observed The degree of possible injury and damage due to incorrect use or improperly following instructions is described below Indicates a situation which if not observed and handled properly could result in death or serious injury Indicates a situation which if not observed and handled properly could result in injury Never perform the following If not avoided these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock If the printer is damaged or is malfunctioning be sure to turn the printer off immediately and remove the power cord from the outlet then consult our service personnel Do not jolt or impact to the printer by stepping on dropping or hitting the printer Do not place the printer in a poorly ventilated area or shut off the air vent of the printer Do not place the printer where chemical reactions occur such as in laboratories or where air is mixed with salt or gas Do not use a power voltage or frequency other than those specified Do not plug unplug the power cord or attach detach the interface cable by simp
72. roethylene benzine ketone or similar chemicals Do not use the printer where there is a lot of oil iron particles or dust Do not spill liquids or spray insecticide on the printer Do not jolt or impact to the printer by stepping on dropping or hitting the printer e Operate the control panel properly A careless rough handling may cause problems or malfunction Do not use such sharp edged tool as a ballpoint pen for operation Becareful of the edges of the plates so injury or property damage is possible If a problem occurs during printing stop the printer immediately and unplug the power cord from the outlet When printer trouble occurs do not try to dissemble it Instead consult our service personnel Precautions When Installing the Printer Prior to operation read the safety instructions carefully and observe them Do not use or store the printer near fire excessive moisture in direct sunlight near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust Do not place the printer where chemical reactions occur such as in a laboratory Do not place the printer where air is mixed with salt or gas e The printer must sit on a firm level surface where there is ample ventilation Never allow the printer s air vent to be blocked by a wall or other object Do not put anything on the top of printer Do not place the printer near a radio or televi
73. sion and do not use the same wall outlet for the printer and radio or television Radio or television reception could be adversely affected Do not use a power voltage or frequency other than those specified Do not put anything on the power cord or step on it Do not drag or carry the printer with the power cord or interface cable Avoid plugging the power cord into an outlet with many loads Do not bundle the power cord when inserting the plug Always grip the plug housing not the cord to plug unplug the power cord e Make certain the power is turned off before connecting disconnecting the interface cable Avoid lengthening the signal cable or connecting it to any noise producing device If it is unavoidable use the shielded cable or twisted pair for each signal Place the printer near the outlet where the power cord can be unplugged easily to shut off power Use the AC outlet that accepts a three pronged plug Otherwise static electricity may be generated and there will be danger of electric shock Chapter 1 Setup Confirmation of Carton Contents Check that the following accessories are included with the printer in the carton Ribbon holder DU Head cleaner Sample ribbon Paper core for ribbon Media holder guide Media holder bar E CD ROM Quick start guide User s Manual Safety Instructions Printer Model CL E720 Note The empty carton and packing m
74. tc Media width adjustment media thickness adjustment media sensor adjustment and ribbon tension adjustment can all be accomplished easily by the user using the colour coded operator controls Interface Ethernet LAN and USB 2 0 are standard equipment for quick data transfer and printing Optional interface Optional RS232C Serial IEEE1284 Parallel and Wireless LAN WiFi are all quickly installed Optional auto cutter peeler unit The auto cutter and peeler units are designed so that they can be installed easily lt Adjustable sensors gt The adjustable media sensors which allow the sensors to be positioned in different locations across the media are standard features making the printer ideal for use with special media lt Installation gt The interface power switch etc are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions Low Voltage Directive 2006 95 EC formerly 73 23 EEC EN60950 1 EMC Directive 2004 108 EC formerly 89 336 EEC EN55022 EN55024 EN61000 3 2 amp EN61000 3 3 GS MARK STATEMENT This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 70db A This device is not intended for use at a video workstation in compliance with Bildscharb V This device is not in
75. tended for use in the direct field of view at visual display workplaces To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A Information Technology Equipment ITE complies with Canadian CAN ICES 3 A NMB 3 A This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This Information Technology Equipment ITE does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department
76. tion interface p 88 Optional interface board can be installed by removing the interface cover Contact your retailer if you want to use the option interface USB Interface p 75 USB interface USB2 0 This receives USB transmission of data from a host computer Ethernet Interface p 76 6 Ethernet interface Data from host computer is received via wired LAN communication NOTE Do not connect the USB cable to the wired LAN connector Doing so may damage the connector Chapter 1 Setup Connection to Power 1 Check that the power switch to the printer is turned OFF 2 Connect the connector of the power cord to the power cord inlet on the printer 3 Insert the plug of the power cord in the AC outlet AC Outlet Use an AC outlet that accepts a three pronged plug Otherwise static electricity may be generated and there will be danger of electric shock Driver Installation The computer may automatically detect the presence of the new printer when it is first started depending on the computer type interface and operating system Follow any on screen instruction and also instructions supplied with any additional CD ROM disk included with your printer Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system Chapter 1 Setup Ethernet Interface p 76 USB Interface p 75 Connection to a Computer This product has two interfa
77. tips and leaving grease or dirt on the printhead surface 2 Sensor arm The media can be installed by raising this arm The media can be held in place by lowering this arm 3 Upper sensor 3 1 and bottom sensor 3 2 When used as a transparent sensor for labels and tags with notches it is used by matching the sensor markings of the upper sensor and the bottom sensor When used as a reflective sensor it is used by matching the sensor marking on the bottom sensor with the position of the black mark on the liner or media backing 4 Media guides Left fixed media guide 4 1 and right movable media guide 4 2 The end of the media is matched to the left fixed media guide then the right side movable media guide is moved horizontally to match it to the media size And the movable media guide is used as a guide to match the upper sensor and bottom sensor when using the transparent sensors 5 Platen Interlocked with the thermal printhead it feeds media backwards or forwards 6 Media damper When roll paper is used this prevents marking on the media especially at higher print speeds 16 m n Chapter 1 Setup Part Names and Functions Ribbon Tension Adjustment CD Rear feeding side ribbon tension adjustment knob p 61 The adjustment is done according to the width of the ribbon to be used It is adjusted when slippage or wrinkling appears in the ribbon
78. toConfigure disabled A peeler of cutter is installed but to not operate the peeler or cutter turn it Off and the operation is selected by Function Select Function Select Tear Off Selects the operation when the Function Sel Tear AutoConfigure is set to Off Peel On Designates the paper position based on Cut On each option The operation of this device is enabled during selection At the same time the parameters of the f command of Prodigy Plus are emulated for each optional device Cutter Action Backfeed Backfeed Cutter operating method setting Through Backfeed it feeds back after each cutting operation Through when the number copied n the back end of sheet 1 to n 1 passes through and the back end of the final page that is a single sheet is copied and fed back Peel Wait Delay 0 1 sec 0 1 to 2 0 sec Sets the Peel Wait Delay Displays only machines with a peeler installed Paper Position 0 00inch Peel Cut Tear Off Adjusts the stop position It is based on the 0 00mm 0 00 to 2 00 inch inch millimeter setting There are initial 0 0 to 50 8 mm values of the stop position for each device Peel Cut Tear On set above and later relative values are set 1 00 to 1 00 inch 254 to 25 4 mm Menu Key Action Enters Menu Repeat Last Set Sets the menu key action Repeat Last One Repeat Last Set Enters Menu Repeats the number of copies Repeat Last One Last one is issued only for the final page In the case of a count after
79. uide adjustment by referring to the next page A om Front balance adjustment knob Chapter 3 Printer Adjustments Adjusting the Ribbon Ribbon guide adjustment Prevent occurrence of wrinkles on the ribbon by adjusting the inclination of ribbon guide at the rear side feeding side If looses occur in the feeding side ribbon adjust by using the following procedure Align the position of the scale to the center Ribbon guide Ribbon guide fixing screw fixing screw Go ODO Ribbon guide adjustment cam 1 Loosen the ribbon guide fixing screws 2 places 2 Loosen the screw on the ribbon guide adjusting cam 3 Change the inclination of the ribbon guide by sliding the ribbon guide adjustment cam B When ribbon loosing occurs on the side opposite to the front ribbon left right balance adjustment knob side Raise the ribbon guide adjustment cam and increase the inclination of the ribbon guide shaft of the side where there is no loose in the ribbon adjustment knob side e Ribbon guide adjustment cam Chapter 3 Printer Adjustments EEE Adjusting the Ribbon B When ribbon loosing occurs in the front ribbon left right balance adjustment knob side Lower the ribbon guide adjustment cam and increase the inclination of the ribbon guide shaft of the side where there is no loose in the ribbon adjustment knob side m X Ribbon guide adjustment cam 4 Oncethe angle is appropriate
80. wards only last one is issued Enters Menu Enters the menu setup mode Note Hold down the MENU key for at least 4 seconds in order to enter the Menu Setup Mode when setting the Repeat Last Set or Repeat Last One menus Only when peeling option is mounted Only when cutter is mounted Chapter 2 Printer Operation Mode Settings Datamax Emulation Top Menu Sub Menu Default Menu Remarks Interfaces USB Device Class Printer Printer Selects the USB device class USB Device Clas VCOM USB VCOM Protocol Auto Auto Selects the protocol flow control when VCOM Protocol DTR operating USB VCOM X ON USB 2 0 High Speed On On Enable disable setting of USB2 0 High USB Hi Speed Off Speed When disabled device runs at Full Speed Pv4 Address 169 254 001 010 000 000 000 000 to Set of IPv4 Network Address 255 255 255 255 Pv4 Subnet Mask 255 255 000 000 000 000 000 000 to Set IPv4 Subnet Mask IPv4 Subnet 255 255 255 255 Pv4 Gateway 000 000 000 000 000 000 000 000 to Set IPv4 Gateway 255 255 255 255 Pv4 DHCP On On IPv4 DHCP enable disable setting Off Pv6 On On IPv6 enable disable setting Off Option RS 232C Baud 9600 115200 Setting the baud rate of the serial interface Interfaces 57600 All settings related to the interface are 38400 enabled after the power is reconnected 19200 9600 4800 2400 RS 232C Parity None None Setting the communication parity for the Odd serial interface Even

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