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HP Photosmart A710 series

1. Press Cancel 2 to exit the current menu Use the 4 way arrow button 3 to navigate through the menu options displayed on the printer screen Menu items that are unavailable are grayed out Press OK 4 to open a menu or select an option EX Note For a list of all the printer menu options see Printer menus HP Photosmart A710 series User Guide 9 Chapter 1 10 HP Photosmart A710 series 2 Photo printing overview Start to finish printing This sections gives you a high level overview ofthe steps involved in printing your photos Subsequent sections describe each step in more detail Step 1 Choose and load paper See Choose and load paper Step 2 Get photos You can connect the printer to various devices or use photos already saved in the internal printer storage See Print from a memory card or the internal printer storage and Print from other devices Step 3 Navigate through and view your photos See Navigate through and view your photos HP Photosmart A710 series User Guide 11 Chapter 2 12 continued Step 4 Select photos to print See Select multiple photos Step 5 Choose a photo layout See Choose a photo layout Step 6 Print your photos See Print your photos HP Photosmart A710 series 3 Paper basics Choose and load paper Learn how to choose the right paper for your print job and how to loa
2. If you used the Q button on the printer control panel to magnify the photo you may have magnified it too much Press Q e You may have selected a low resolution setting on the digital camera when you took the photo For better results in the future set the digital camera to a higher resolution e Make sure you are using the right type of photo paper for the project Use HP Advanced Photo paper for best results when printing 10 x 15 cm 4 x 6 inch and 13x 18 5x 7 inch photos For more information see Choose the right paper e You may be printing on the wrong side of the paper Make sure the paper is loaded with the side to be printed facing forward 52 HP Photosmart A710 series e The print cartridge may need to be cleaned For more information see Automatically clean the print cartridge e The print cartridge may need to be aligned For more information see Align the print cartridge e Donotlet photos stack in the output tray The printed surface of your photos needs to be left exposed to the air for up to 5 10 minutes after printing Do not place photos in an album until they have fully developed The photos selected for printing in the digital camera do not print Solution Some digital cameras let you mark photos for printing both in the camera s internal memory and on the memory card If you mark photos in the internal memory and then move photos from the camera s internal memory to the memory card the marks do not tr
3. Take advantage of internal storage See Save photos from a memory card to the internal printer storage View your photos on TV See View a slide show on a TY Apply Photo Fix techniques See Perfect photos automatically using Photo Fix Print passport photos See Print passport photos Print photo stickers See Print photo stickers Get creative add frames greetings clipart and color effects See Creative projects Print panoramas See Print panoramic photos Print CD DVD labels See Print CD DVD labels HP Photosmart A710 series User Guide Chapter 1 Find more information The printer comes with the following documentation Setup Guide Read this guide first It explains how to set up the printer and print your first photo User Guide This is the book you are reading This book describes the basic features of the printer explains how to use the printer without connecting it to a computer and contains hardware troubleshooting information Appendix A contains information on installing the printer software Printer Help Menu The Help menu on the printer lets you read helpful printing tips and information about basic printer features right on the printer screen For information on viewing the Help menu see Use the printer menus Electronic Help The electronic Help describes how to use the printer with a computer and contains software troubleshooting information Aft
4. HP Photosmart Internal Battery is installed in the printer but it will not charge Solution e Turn off and unplug the printer Open the battery compartment cover Remove the battery and reinstall it Be careful not to touch the contacts on the inside of the battery compartment or on the battery For more information on how to install the battery see the documentation that came with the battery e Check that the printer power cord is securely connected to both the printer and the power source When the printer is turned off the On light flashes green to indicate that the battery is charging e Turn on the printer The battery charging icon a lightning bolt flashes above the battery icon on the printer screen to indicate that the battery is charging e Anempty battery should fully charge in approximately four hours when the printer is not in use If the battery still does not charge replace it The printer makes noises when turn it on or starts making noises after sitting unused for a while Solution The printer may make noises after long periods of inactivity approximately 2 weeks or when its power supply has been interrupted and then restored This is normal operation The printer is performing an automatic maintenance procedure to ensure it produces the best quality output HP Photosmart A710 series User Guide 49 Chapter 8 Printing problems Before contacting HP support read this section for troubleshooting tips or
5. It takes less than a minute for the files to load Click Next and follow the onscreen instructions When prompted either accept the Recommended option or select the Custom option If you select Custom deselect the software programs you don t want to install If you are not sure you can highlight the name of each program listed to read a brief description of the program When prompted connect one end of the USB cable to the USB port on the back of the printer and connect the other end to the USB port on your computer Follow the onscreen instructions until the installation is finished If you are prompted to restart your computer go ahead and do SO HP Photosmart A710 series User Guide Mac users 1 Connect one end of the USB cable to the USB port on the back of the printer and connect the other end to the USB port on your computer Insert the HP Photosmart CD into your computer s CD ROM drive On your desktop double click the HP Photosmart CD icon Double click the HP Installer icon and follow the instructions on each installation screen to install the printer software When the Congratulations screen appears click OK 67 Appendix A 68 HP Photosmart A710 series B Printer menus The printer menus contain many features for viewing and printing photos obtaining help and more You highlight images by moving the highlighted border with the 4 way arrow button you select highlighted images by pressing t
6. Television and then press OK 4 Select NTSC or PAL and then press OK The format that you choose NTSC or PAL depends on the video format of your TV 2292 Note See the documentation that came with your TV for information about Es the video format Use the remote control Use the remote control to access the printer functions when you view photos and slide shows on a TV Be sure to open the output tray on the printer so the remote control can communicate with the printer and point the remote control toward the printer rather than the TV HP Photosmart A710 series User Guide 31 Chapter 5 Remote control On Press this button to turn the printer on or off Print Press this button to print selected photos from a memory card or the internal printer storage 4 way arrow and OK buttons Use the 4 way arrow button to scroll through photos on a memory card or the internal printer storage or to navigate menus Press OK to select a photo menu or menu option Rotate Press this button to rotate the currently selected or highlighted photo Menu Press this button to open the printer s Main menu NOOO Cancel Press this button to exit a menu go back or cancel printing while viewing photos TV Printer Press this button to toggle between viewing photos on the TV screen and the printer screen Slide show Press this button to play or pause a slide show See View a slide show on a TV Zoom Press the Q or
7. Tools To print from a Bluetooth device gt Tolearn how to print from a Bluetooth device see the documentation that came with your Bluetooth adapter For more information on Bluetooth wireless technology and HP go to www hp com go bluetooth You can also e Save photos from a device with Bluetooth wireless technology to the internal printer storage e Save photos from a memory card inserted in the printer or from the internal printer storage to a device with Bluetooth wireless technology Print photos from a computer 36 Print from your computer to the printer You will need to transfer your photos to the computer before you can use them with the HP Photosmart software that lets you print from a computer For more information see To save photos from a memory card to the computer For information on installing the HP Photosmart software see Install the software The HP Photosmart software includes the interface that appears whenever you print from a computer 299 Note The electronic Help provides more information on the many print settings 9 available when you print from a computer To learn how to access the electronic Help see Find more information Before you begin To print from a computer you will need the following e A Universal Serial Bus USB 2 0 high speed compliant cable 3 meters 10 feet or less in length For instructions about connecting the printer with a USB cable see the electronic Help e KA comput
8. clean the print cartridge contacts 1 Gather the following items to clean the contacts Distilled water tap water may contain contaminants that can damage the print cartridge Cotton swabs or other soft lint free material that will not stick to the print cartridge Open the print cartridge door Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up Be careful not to touch the copper colored contacts or the ink nozzle plate with your fingers Caution Do not leave the print cartridge outside the printer for more than 30 minutes Ink nozzles exposed to the air longer than this may dry out and cause printing problems Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab Gently wipe the copper colored contacts with the cotton swab Caution Do not touch the ink nozzle plate Touching the ink nozzle plate will result in clogs ink failure and bad electrical connections Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab Insert the print cartridge in the printer and then close the print cartridge door Print a test page Print a test page before contacting HP support The test page contains diagnostic information you can use when working with HP support to solve printing problems Look at the ink nozzle pattern on the test page to check the ink level and condition of the print 42 HP Photosmart A710 series cartr
9. clear any obstruction in the path of the print cartridge cradle 1 Remove any jammed paper from the input or output trays 2 Turn the printer off and then on again Error message Cartridge service station is stuck Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage Follow these steps to clear the obstruction blocking the print cartridge service station 1 Remove any jammed paper from the input and output trays 2 Turn the printer off and then on again Error message Photo is corrupted Cause While the printer was printing from a memory card either another memory card was inserted or a USB device was connected to the front camera port Solution Insert only one memory card at a time Do not insert a USB device while the printer is printing from a memory card Your photo is not corrupted Cause The indicated photo is corrupted on the inserted memory card Solution Select and print a different photo or insert a different memory card Error message Card access error See user manual Cause Acard access error may indicate that an xD Picture Card memory card is in a write protected condition xD Picture Card memory cards have a special protection feature to ensure that your pictures are kept safe 2392 Note During this condition you can still use the printer for printing and 9 saving photos from the xD Picture Card to
10. get help with connecting to a TV using the printer s remote control using Bluetooth inserting memory cards installing the print cartridge loading paper fixing paper jams and connecting cameras Preferences 72 Slide show Select to set the slide show options Select Loop Duration between images Transitions or Random Television Select to set the TV options Select an Aspect ratio and NTSC PAL Select to display on a TV or Printer HP Photosmart A710 series Print quality Select to change the print quality Choose between Best or Normal print quality Paper type Select to change the type of paper on which to print Choose between HP Advanced or HP Premium or Other HP recommends using HP Advanced Photo Paper for best results If you are printing on non HP paper or other media choose Other so that the printer sets itself appropriately Date time Select to show a date time stamp on your printed photos Select Date time Date only or Off default Colorspace Select to choose a colorspace a three dimensional mathematical model for organizing color The colorspace you select affects the colors in your printed photos Select Adobe RGB sRGB or Auto select default The Auto select default tells the printer to use the Adobe RGB colorspace if available The printer defaults to sRGB if Adobe RGB is not available Borderless Select to turn borderless printing On default or Off When borderless printing is turned off all pa
11. other devices with Bluetooth wireless technology to enter the printer passkey Reset Bluetooth options Select to reset all items in the Bluetooth menu to their default values Photosmart Share Instant Share Select to share photos on an inserted memory card with family and friends The printer must be connected to a computer and the printer software must be installed on the computer Test 8 Sample Pages Print test page Select to print a test page containing information about the printer that can help in troubleshooting problems Print sample page Select to print a sample page useful for checking the print quality of the printer Print panoramic sample page Select to print a sample page useful for checking panoramic printing Cartridge Cartridge status Select to check the amount of ink remaining in the print cartridge Align cartridge Select to align the print cartridge which ensures high print quality prints Do this if colors in the printouts are misaligned or if the alignment page does not print correctly when you install a new print cartridge Clean cartridge Select to clean the print cartridge After cleaning you will be asked if you want to continue to second level cleaning choose Yes or No and if you choose Yes another cleaning cycle is completed Next you will be asked if you want to continue to third level cleaning choose Yes or No Select Help to read information and tips about how to
12. press OK E US HP Photosmart A710 series User Guide 43 Chapter 7 Following the directions on the printer screen load HP Advanced Photo Paper so the printer can print an alignment page Use plain paper or index cards to conserve photo paper Press OK to begin aligning the print cartridge When the printer finishes aligning the cartridge it prints an alignment page to confirm that the alignment was successful The check marks verify that the print cartridge is installed correctly and functioning properly Ifan x appears to the left of any of the bars align the print cartridge again If C6 9d the x still appears replace the print cartridge Store the printer and print cartridge Protect the printer and print cartridges by storing them properly when you are not using them Store the printer The printer is built to withstand long or short periods of inactivity 44 Close the input and output trays and push the printer screen down into the flat position when the printer is not in use Store the printer indoors out of direct sunlight in a place without temperature extremes If the printer and print cartridge have not been used for one month or more clean the print cartridge before printing For more information see Automatically clean the print cartridge If you are storing the printer for a long period of time and the optional HP Photosmart Internal Battery is installed remove the battery from th
13. printer storage Press Menu Select Edit photos and then press OK Select Specialty printing projects and then press OK Select Passport photos and then press OK Select On and then press OK Select a passport photo size and then press OK Load photo paper Select one or more photos Press Print Each printed sheet contains as many copies of a photo as will fit on the page depending on the passport photo size selected HP Photosmart A710 series User Guide 25 Chapter 5 Print CD DVD labels To print CD DVD labels See Zn 9 10 Insert a memory card or view photos on the internal printer storage Press Menu Select Edit photos and then press OK Select Specialty printing projects and then press OK Select CD Tattoo and then press OK Load CD DVD label media Select one or more photos and then press OK When the overlay area of the CD label is displayed on the screen press Q to activate the Zoom Pan feature Use the 4 way arrow button to position the label on the photo and then press OK Press Print Print a selected frame from a video clip To print a frame from a video clip 1 2 SF 4 E Insert a memory card that has a video clip on it or view video clips on the internal printer storage Use the 4 way arrow button to navigate to the video clip The first frame in the clip appears Press OK to select the video clip The video loads slowly frame by frame to allow you to pick a fra
14. software HP Photosmart A710 series User Guide 23 Chapter 5 24 To create panoramic photos Stitch several photos together gt Use image editing software such as HP Photosmart Premier to stitch overlapping photos together to form a 10 x 30 cm 4 x 12 inch photo Alternatively some digital cameras can stitch several shots together into one photo before saving the photo to a memory card Then save the photo to a memory card and use the steps below to turn on panoramic mode or print directly from the computer Panoramic mode prints the selected photo with a 3 1 aspect ratio For more information about printing from the computer see the electronic Help Select any photo gt Select one or more photos on a memory card and use the steps below to turn on panoramic mode Panoramic mode prints the selected photos with a 3 1 aspect ratio Panoramic mode To print panoramic photos EA Display the photo you wish to print on the printer screen Press Menu Select Edit photos and then press OK Select Specialty printing projects and then press OK Select Panoramic photos and then press OK Select On and then press OK Load 10 x 30 cm 4 x 12 inches paper Select one or more panoramic photos A crop box on the printer screen shows the portion of the displayed photo to be printed 3 1 aspect ratio The higher the original resolution of the displayed photo the better it will look when printed in panoramic mod
15. the print side or glossy side facing the front of the printer When loading slide the paper to the left side of the input tray and push the paper down firmly until it stops 2399 Note If you are using panorama photo paper only load up to 10 sheets If E you are using photo sticker paper only load a single sheet at a time Move the paper width guide to the left to fit close to the edge of the paper without bending the paper To change the paper type 1 2 3 4 Press Menu Press Y to select Preferences and then press OK Press Y to select Paper type and then press OK Press Y to select one of the following paper types HP Advanced Photo Paper default HP Premium Photo Paper Other Photo Other Plain Press OK HP Photosmart A710 series 4 Print from a memory card or the internal printer storage This section describes the steps for printing photos that are stored on amemory card or the internal printer storage This section contains the following topics e Get photos from a memory card Get photos from the internal printer storage Navigate through and view your photos Select multiple photos Choose a photo layout Print your photos Get photos from a memory card After you have taken pictures with a digital camera you can remove the memory card from the camera and insert it into the printer to view and print your photos The printer can read the following types of memory cards CompactFlash Mi
16. Get creative and then press OK Select Greetings and then press OK Press d or P gt to select a greeting and then press OK A oS a Press Q or Q to change the size of the greeting use the 4 way arrow button to move the greeting and then press OK 8 Press OK select Yes and then press OK again to save a copy of the photo and greeting as a new image 28 HP Photosmart A710 series Add a color effect Set the printer to change the color effect of your prints to Black and White Sepia Antique or None default To add a color effect Highlight the photo you want to work with Press Menu Select Edit photos and then press OK Select Get creative and then press OK Select Add color effect and then press OK Press d or gt to select a color effect and then press OK Press OK and then press OK again to save a copy of the photo with the color effect as a new image Ar Add the date and time to your prints You can print a stamp on the front of your photos that shows when the photo was taken This preference affects all prints To add the date and time 1 Press Menu 2 Select Preferences and then press OK 3 Select Date time and then press OK 4 Select a date time stamp option Date time Date only Off 5 Press OK Set print quality You can set the printer to print photos at a higher or lower level of quality For the best quality photos choose Best This mode produces the highest q
17. IFF 24 bit RGB uncompressed interleaved TIFF 24 bit YCbCr uncompressed interleaved TIFF 24 bit RGB packbits interleaved TIFF 8 bit gray uncompressed packbits TIFF 8 bit palette color uncompressed packbits TIFF 1 bit uncompressed packbits 1D Huffman 1 GB of flash memory Margins Borderless printing Top Bottom Left Right 0 0 mm 0 0 inches Bordered printing Top Bottom Left Right 3 mm 0 12 inches Media sizes Photo paper 13 x 18 cm 5 x 7 inches 60 Photo paper 10 x 15 cm 4 x 6 inches Photo paper with tab 10 x 15 cm with 1 25 cm tab 4 x 6 inches with 0 5 inch tab HP Premium Photo Cards 10 x 20 cm 4 x 8 inches Photo sticker paper 10 x 15 cm 4 x 6 inches 16 rectangular or oval stickers per page Panorama photo paper 10 x 30 cm 4 x 12 inches HP Photosmart A710 series continued Category Specifications Index cards 10 x 15 cm 4x 6 inches and 9x 13 cm 3 5 x 5 inches Hagaki cards 100 x 148 mm 3 9 x 5 8 inches A6 cards 105 x 148 mm 4 1 x 5 8 inches L size cards 90 x 127 mm 3 5 x 5 inches L size cards with tab 90 x 127 mm with 12 5 mm tab 3 5 x 5 inches with 0 5 inch tab 2L size cards 127 x 178 mm 5 x 7 inches Media types HP Advanced Photo Paper recommended Cards index Hagaki A6 L size 2L size Photo sticker paper HP CD DVD Label media HP Self Adhesive Photo paper Other photo papers results may vary Memory cards Memory card supported file formats Pape
18. KB HP Photosmart A710 series Invent www hp com support Argentina Buenos Aires 54 11 4708 1600 AA BRENNER 03 3335 9800 Argentina 0800 222 47 ga Australia 1300 721 147 1588 3003 Australia out of warranty Luxembourg www hp com support sterreich Malaysia 1800 88 8588 17212049 Mauritius 262 262 210 404 Belgie www hp com support Mexico Ciudad de Mexico 55 5258 9922 Belgique www hp com support Mexico 01 800 472 68368 Brasil Sao Paulo 55 11 4004 7751 081 005 010 Gs yell Brasil 0 800 709 7751 Nederland www hp com support 1 800 474 6836 New Zealand 0800 441 147 Canada 1 800 hp invent Nigeria 01 271 2320 Central America amp h Norge www hp com support The Caribbean dd gem suppan 24791773 gue 10 68687980 Paraguay 009 800 54 1 0006 E 8008103888 Per 0 800 10111 Colombia Bogot 571 606 9191 dieses 2 867 3551 Philippines Colombia 01 8000 5 1 4746 8368 1800 144 10094 0 800 011 1046 ale nn Coda republika 810 222 222 Portugal www hp com support Puerto Rico 1 877 232 0589 Danmark www hp com support Rep blica Dominicana 1 800 711 2884 1 999 119 Ecuador Andinatel 009119684 Reunion 0820 890 323 Rom nia 0801 033 390 Ecuador Pacifitel een Poccua Mocksa 095 777 3284 02 6910602 Poccua Cankel lerep ypr 812 332 4240 800 897 1415 4p pal Besischland South Africa international 27 11 2589301 ZZ South Africa RSA 0860 104 771 EM da at TO EEWTEPIK 30 210 6073603 j i R
19. MB Free disk space Video display CD ROM drive Connectivity 500 MB 800 x 600 16 bit or higher Ax USB 2 0 high speed Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 PictBridge using front camera port Bluetooth using optional HP Bluetooth wireless printer adapter 150 MB 800 x 600 16 bit or higher 4x USB 2 0 high speed Mac OS X 10 3 x and 10 4 x PictBridge using front camera port Browser HP Photosmart A710 series User Guide Microsoft Internet Explorer 5 5 or later 59 Chapter 9 Printer specifications Category Connectivity Display Environmental specifications Image file formats Internal storage Specifications USB 2 0 high speed Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 Mac OS X 10 3 x and 10 4 x PictBridge Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 Mac OS X 10 3 x and 10 4 x Bluetooth Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 Mac OS X 10 3 x and 10 4 x 6 4 cm 2 5 in liquid crystal color display Maximum during operation 5 40 C 41 104 F 5 90 RH Recommended during operation 15 30 C 59 86 F 20 80 RH JPEG Baseline T
20. NNE Insert a memory card or view photos on the internal printer storage Select photos to view in the slide show by using the 4 way arrow button and pressing OK Press Menu Select Slide show and then press OK Select Play selected photos and then press OK Press OK to pause or resume a slide show Press Cancel to stop the slide show Note You can print without interrupting the slide show When you press Print the currently displayed image is added to the print queue View a slide show on a TV Connectthe printerto a TV to view photos with friends and relatives You can view photos in folders nine at a time one by one sorted by keyword or in a continuous slide show just as you can on the printer screen Use the remote control that came with the printer to easily start or stop a slide show or select photos for printing 30 Connect the printer to the TV Use the remote control View a slide show on the TV HP Photosmart A710 series Connect the printer to the TV Before you connect the printer to a TV using the video cable be sure to set the correct Television option in Preferences To connect the printer to the TV gt Connect the video cable to the TV cable connection on the back of the printer and to the video input connection on the TV Connect the printer to a TV To select the video output format on the printer 1 Press Menu 2 Select Preferences and then press OK 3 Select
21. Q buttons repeatedly to increase or decrease the zoom level 10 11 Delete Delete the currently selected or highlighted photo from a memory card or the internal printer storage Keyword Press this button to open the Keyword menu The remote uses a supplied CR2025 battery that you need to install Purchase replacement batteries from your local electronics store 32 HP Photosmart A710 series Install the battery for the remote control Remove the battery compartment cover from the back of the remote control Insert the supplied battery as shown with the side up Slide the cover back into place View a slide show on the TV View photos on a memory card inserted in the printer or on the internal printer storage The photos appear on the TV just as they would on the printer screen but larger To view a slide show on the TV 1 Connect the printer to the TV using the video cable turn on the TV and then set the video input on the TV The display changes from the printer screen to the TV screen 2 Press Slide show on the remote control To return to viewing photos on the printer screen gt Disconnect the video cable from the TV and printer E mail or upload your photos using HP Photosmart Share Use HP Photosmart Share to share photos with friends and relatives using e mail online albums or an online photo finishing service The printer must be connected through a USB cable to a comp
22. a decorative frame Add clipart Add a greeting Add a color effect Add the date and time to your prints Set print quality Assign keywords and view photos in groups Create and view slide shows View a slide show on a TV E mail or upload your photos using HP Photosmart Share Once you have mastered basic photo printing experiment with some of the other great features your printer has to offer You can add creative effects such as frames or clip art to your photos to make them stand out in a scrap book Or print your favorite photos on CD DVD labels or sticker paper Want to share your vacation photos with the family Create a slide show and view it on TV This chapter teaches you how to do all of these things and more A Note Ifyou edit an image that resides on the printer s internal storage your edits Es are saved when you press OK If you edit an image on an external drive or a memory card the settings do not change your original photo They only affect printing Print panoramic photos 17999 Note 1 Panoramic mode is not supported when printing from a digital camera EZ connected to the camera port on the front of the printer with a USB cable Note 2 If you have installed the HP Photosmart Premier software program on your Windows 2000 or XP computer you can create stitched panoramic photos HP Photosmart Premier is only available on some models For more information on the software options available with the printer see Install the
23. a secure location such as the computer hard drive 56 HP Photosmart A710 series Solution e Reinsert the xD Picture Card memory card into your camera and turn on the camera In most cases the camera automatically makes the necessary changes e Reformat the xD Picture Card memory card See the documentation that came with your camera for instructions on reformatting the memory card Note that this process erases the pictures currently saved to your memory card To save these pictures transfer them to the computer before reformatting the memory card Once you reformat the memory card transfer those photos back to the memory card using the computer e Turn offthe printer insert the xD Picture Card memory card into the printer and then turn on the printer again HP Photosmart A710 series User Guide 57 Chapter 8 58 HP Photosmart A710 series 9 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software and provides selected printer specifications System requirements Component Operating system Windows minimum Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 Mac minimum Mac OS X 10 3 x and 10 4 x Processor RAM Intel Pentium II or equivalent or higher Pentium Ill is required for using HP Photosmart Premier 64 MB 256 MB recommended G3 or greater 128
24. able Power cord connection Connect the power cord here Inside front of printer input and output trays open 1 Input tray Load paper here The input tray opens automatically when you open the output tray See To load paper N Input tray extension Pull out to support paper oO Paper width guide Move to width of current paper to position the paper properly Remote control infrared port The printer s remote control uses this port to communicate with the printer See Connect the printer to the TV Camera port Connect a PictBridge digital camera the optional HP Bluetooth wireless printer adapter an iPod or a USB flash thumb drive here See Print from other devices HP Photosmart A710 series User Guide Memory card slots Insert memory cards into these slots See Get photos from a memory card Output tray open The printer deposits printed photos here Print cartridge door Open to insert or remove a print cartridge Chapter 1 mv CEL Arz w Cj ny SES A HP Photosmart Indicator lights 1 On light This light is solid green if the printer is on green and flashing if the printer is busy or red and flashing if the printer requires attention 2 Save photos to printer light This light flashes green when saving photos to the internal printer storage 3 Battery light This light flashe
25. anize your photos by keyword and save your photos to various devices 70 Save e Save progress Select to see how many images have been transferred how many remain to be transferred x of y and the approximate time remaining to transfer the rest This option is available only when saving to the printer e Cancel save Select to cancel your save This option is available only when saving to the printer e To printer Select to save photos from an inserted memory card or from a device connected to the camera port to the internal printer storage e To memory card Select to save photos from a device connected to the camera port on the front of the printer or from the internal printer storage to an inserted memory card e To external Select to save photos from an inserted memory card or the internal printer storage to a device connected to the camera port on the front of the printer e To computer Select to save photos from an inserted memory card or the internal printer storage to a computer attached to the USB port on the back of the printer Keyword You can assign keywords to each photo stored on the internal printer storage and then later view and sort your photos by keyword For example you can mark a group of photos as vacation photos so that you can later identify your vacation snapshots There are 10 different keywords available plus Other The Keyword icon appears at the bottom of the printer screen to indicate that the disp
26. ansfer Mark photos for printing after you transfer them from the digital camera s internal memory to the memory card Photos will not print from an iPod Cause You may have saved your photos to the iPod in low resolution Solution Photos must be stored in high resolution for the printer to recognize them Check your iPod documentation for information on changing the resolution setting When I print photos I see unexpected results Cause Photo Fix is on and the HP Real Life Technologies are adjusting for red eye brightening focus and contrast Solution Turn off Photo Fix See Perfect photos automatically using Photo Fix Bluetooth printing problems Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter if you are using one and your device with Bluetooth wireless technology HP Photosmart A710 series User Guide 53 Chapter 8 My Bluetooth device cannot find the printer Solution Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front ofthe printer The light on the adapter flashes when the adapter is ready to receive data Bluetooth Visibility may be set to Not visible Change this setting to Visible to all as follows Press Menu to display the printer menu Select Tools and then press OK Se
27. came with the HP Photosmart printer 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP Photosmart printer Valuable HP Photosmart printer and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP Photosmart printer 3 For Europe only Contact your local point of purchase If the HP Photosmart printer has a hardware failure you will be asked to bring it back to your local point of purchase Service is provided at no charge during the device limited warranty period After the warranty period you will be quoted a service charge 4 Call HP support Support options and availability vary by device country region and language HP support by phone For a list of support phone numbers see the phone number list on the inside of the front cover Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are i
28. crodrive Memory Sticks MultiMediaCard Secure Digital and xD Picture Card Caution Using any other type of memory card may damage the memory card and the printer To learn about other ways of transferring photos from a digital camera to the printer see Print from other devices Insert a memory card Find your memory card in the following table and use the instructions to insert the card into the printer Guidelines e Insert only one memory card at a time e Gently push the memory card into the printer until it stops The memory card does not insert all the way into the printer do not try to force it e When the memory card is inserted correctly the memory card light flashes and then remains solid green Caution 1 Inserting the memory card any other way may damage the card and the printer Caution 2 Do not pull out a memory card while the memory card light is flashing the printer is accessing the card For more information see Remove a memory card The printer reads the memory card and then displays the first photo on the card in 1 up view lf you used your digital camera to select photos on the card the printer asks you if you want to print the camera selected photos HP Photosmart A710 series User Guide 15 Chapter 4 Memory card How to insert the memory card CompactFlash e Frontlabel faces up and if the label has an arrow the arrow points toward the printer Lac e Edge with metal pinholes goes into t
29. d it into the input tray for printing Choose the right paper Use HP Advanced Photo Paper It is especially designed to work with the inks in your printer to create beautiful photos Other photo papers will produce inferior results For a list of available HP designed photo paper or to purchase supplies go to e www hpshopping com U S e www hp com eur hpoptions Europe e www hp com jp supply_ inkjet Japan e www hp com paper Asia Pacific The printer is set by default to print the best quality photos on HP Advanced Photo Paper If you print on a different type of paper be sure to change the paper type from the printer menu See To change the paper type Load your paper Some supported paper sizes 10 x 15 cm 4 x 6 inch photo paper 13 x 18 cm 5 x 7 inch photo paper 10 x 30 cm 4 x 12 inch panorama photo paper 10 x 15 cm 4 x 6 inch photo sticker paper Index cards L size cards Hagaki cards SQV Some supported paper types e HP Advanced Photo Paper recommended e Cards index Hagaki A6 L size 2L size e Photo sticker paper HP Photosmart A710 series User Guide 13 Chapter 3 14 HP CD DVD Label media HP Self Adhesive Photo paper Other photo papers results may vary Paper tray capacity 20 sheets maximum thickness 305 um 12 mil per sheet To load paper 1 2 Open the output and input trays and pull out the input tray extension Load up to 20 sheets of paper with
30. d the following e A PictBridge compatible digital camera or an HP direct printing digital camera e AUSB cable to connect the camera and printer e Optional A memory card To print from a PictBridge camera 1 Turn on the PictBridge digital camera and select the photos you want to print 2 Make sure the camera is in PictBridge mode and then connect it to the camera port on the front of the printer using the USB cable that came with the camera Once the printer recognizes the PictBridge camera the selected photos print 299 Note You can also save photos from a PictBridge compatible digital camera to Ey the internal printer storage To print from an HP direct printing camera 1 Turn on the HP direct printing digital camera and select the photos you want to print 2 Connect the camera to the USB port on the back of the printer using the USB cable that came with the camera 3 Follow the instructions on the camera screen Print photos from a Bluetooth device Print from any device with Bluetooth wireless technology to the printer Before you begin To print from a Bluetooth enabled device such as a camera phone you will need the following The optional HP Bluetooth wireless printer adapter See Optional accessories HP Photosmart A710 series User Guide 35 Chapter 6 If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port be sure to set the correct Bluetooth options in
31. d using the Belkin Media Reader for Pod 2 Verify that photos are on your iPod by selecting Photo Import on the iPod menu Photos appear as Rolls To print photos from an iPod 1 Connect the iPod to the camera port on the front of the printer using the USB cable that came with the iPod The printer screen displays Reading Device for several minutes while the photos are read Then the photos appear on the printer screen 2 Select the photo s you want to print and press Print For more information on selecting and printing photos see Select multiple photos HP Photosmart A710 series User Guide 37 Chapter 6 38 HP Photosmart A710 series 7 Maintain and transport the printer The printer requires very little maintenance Follow the guidelines in this section to extend the life span of the printer and printing supplies and to ensure that the photos you print are always of the highest quality e Replace the print cartridge Clean and maintain the printer Store the printer and print cartridge Maintain the quality of photo paper Transport the printer Replace the print cartridge Use the HP 110 Tri color Inkjet print cartridge to print black and white and color photos HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting in vivid colors that last HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance For optimal printing results HP recomme
32. e HP Photosmart A710 series 9 Press Print 10 When you are finished printing panoramic photos turn off panoramic mode to continue printing with a normal 3 2 aspect ratio To turn off panoramic mode repeat steps 2 through 5 and then select Off and press OK Print photo stickers You can purchase HP Self Adhesive Photo paper to print full size 10 x 15 cm 4 x 6 inches photos on adhesive paper To print on this media you simply print the same way you would print on a regular piece of 10 x 15 cm 4 x 6 inches photo paper If you are using 16 up sticker paper instead follow the procedure below ES Note Photo sticker paper is not available in all countries regions Load a single sheet of 16 up photo sticker paper at a time To print photo stickers zen eS a A Insert a memory card or view photos on the internal printer storage Press Menu Select Edit photos and then press OK Select Specialty printing projects and then press OK Select Photo stickers and then press OK Select On and then press OK Load a single sheet of photo sticker paper Select one or more photos Press Print Each printed sheet contains 16 copies of a single photo 0 When you are finished printing stickers turn off Photo stickers mode To turn off Photo stickers mode repeat steps 2 through 5 select Off and then press OK Print passport photos To print passport photos zen Insert a memory card or view photos on the internal
33. e installing 67 Sony Memory Sticks See Memory Sticks specifications 59 storing photo paper 45 print cartridges 45 printer 44 support process 63 system requirements 59 7 test page 42 thumbnails printing 18 transporting printer 8 45 trays paper 4 Troubleshooting 47 troubleshooting Bluetooth 53 error messages 55 flashing lights 47 HP support 63 paper problems 50 quality problems 52 U USB port 4 specifications 60 76 V video camera icon on printer screen 77 video clip print a single frame from 26 supported file formats 62 viewing photos 18 W warranty 65 X xD Picture Card 15 HP Photosmart A710 series Printer screen icons Icons on the printer screen provide information about the printer such as the ink level of the print cartridge and the index number of the current photo y Battery indicator Displays the charge level of the optional HP Photosmart Internal Battery if installed A solidly filled battery icon indicates a fully charged battery As the battery is used the battery icon indicates the approximate amount of charge by the amount of solid fill A lightning bolt icon shown on top of the battery icon indicates that a power supply is connected and the battery is charging An outlet icon is displayed when the battery is fully charged indicating that you can unplug the power cord and run the printer from the battery if desired For more information about the battery refer to the instruc
34. e duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty O 1 Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP Photosmart A710 series User Guide 65 Chapter 10 66 HP Photosmart A710 series Install the software The printer comes with optional software you can installon a computer After using the setup instructions that came in the box with the printer to set up the printer hardware use the instructions in this section to install the software Windows users Important Do not connect the USB cable until you are prompted 1 Insert the HP Photosmart CD into your computer s CD ROM drive If the Install Wizard does not appear locate the Setup exe file on the CD ROM drive and double click it
35. e printer HP Photosmart A710 series Store the print cartridge When you store or transport the printer always leave the active print cartridge inside the printer The printer stores the print cartridge in a protective cap during the power down cycle Caution Make sure the printer completes its power down cycle before you unplug the power cord or remove the internal battery This allows the printer to store the print cartridge properly Follow these tips to help maintain HP print cartridges and ensure consistent print quality e Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 35 C or 59 95 F e Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Maintain the quality of photo paper For best results with photo paper follow the guidelines in this section To store photo paper e Store the photo paper in its original packaging or in a resealable plastic bag e Store the packaged photo paper on a flat cool and dry surface e Return unused photo paper to the plastic bag Paper left in the printer or exposed to the elements may curl To handle photo paper e Always hold photo paper by the edges to avoid fingerprints e Ifthe pho
36. eature is on by default to turn it off press this button Delete Press this button to delete the currently displayed or highlighted photo from a memory card or the internal printer storage You can also delete the currently displayed photo the highlighted photo in 9 up view or all selected photos For more information on selecting and deleting photos see Select multiple photos Menu Press this button to open the printer Main menu Rotate Press this button to rotate the currently highlighted or displayed photo Print Press this button to print selected photos from a memory card or the internal printer storage See Print from a memory card or the internal printer storage Cancel Press this button to go back to the previous menu exit the menu entirely or cancel printing 10 OK Press this button to select a photo menu or menu option 11 4 way arrow button Use the arrows to scroll through photos or to navigate the printer menus Press OK to select a photo menu or menu option HP Photosmart A710 series User Guide 7 Chapter 1 Internal battery compartment Internal battery compartment Insert the optional HP Photosmart Internal Battery here 2 Battery compartment button Slide to release the compartment cover OO Battery compartment cover Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery 4 Internal battery A fully charg
37. ect Clean cartridge and then press OK Following the directions on the printer screen load paper so the printer can print a test page after cleaning the cartridge Use plain paper or index cards to conserve photo paper a AS HP Photosmart A710 series User Guide 41 Chapter 7 Press OK to begin cleaning the print cartridge When the printer finishes cleaning the cartridge and prints a test page it asks whether you want to Continue to second level cleaning Check the test page and select from the following options Ifthe test page has white streaks or missing colors the print cartridge needs to be cleaned again Select Yes and then press OK Ifthe print quality of the test page looks good select No and then press OK You can clean the cartridge up to three times Each successive cleaning is more thorough and uses more ink Therefore do not clean the cartridge more often than necessary If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page you may need to replace the cartridge E Note Ifthe cartridge or printer has been recently dropped you may also see white streaks or missing colors in your prints This problem is temporary and clears up within 24 hours Manually clean the print cartridge contacts If you use the printer in a dusty environment debris may accumulate on the copper colored contacts and cause printing problems To
38. ed battery has sufficient charge to print approximately 75 photos You must purchase the battery separately Caution Always make sure to unplug the printer power cord before opening the battery compartment cover and do not touch the copper colored contacts on the battery or the contacts inside the battery compartment Optional accessories There are several optional accessories available for the printer that enhance its portability for printing anywhere anytime The appearance of the accessories may vary from what is shown HP Photosmart Internal Battery The HP Photosmart internal battery lets you take the printer with you wherever you go HP Bluetooth Wireless Printer Adapter The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing 8 HP Photosmart A710 series HP Photosmart Carrying Case The lightweight durable HP Photosmart Carrying Case holds and protects everything needed for hassle free printing on the go Use the printer menus The printer menu gives you many print options allows you to change the printer defaults provides maintenance and troubleshooting tools and provides how to information for common printing tasks For descriptions of all the menus and their options see Printer menus To use the printer menus gt Press Menu 1 on the printer control panel to open the printer menu
39. ent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify th
40. er with Internet access to use HP Photosmart Share HP Photosmart A710 series To save photos from a memory card to the computer 1 Insert a memory card and select photos to transfer For information on viewing and selecting photos see Select multiple photos 2 Press Save 3 Select Save to computer and then press OK 4 Press OK again to confirm To print photos from a computer Windows 1 On the File menu in your software program click Print 2 Select the HP Photosmart A710 series as the printer If you set the HP Photosmart A710 series as the default printer you can skip this step The HP Photosmart A710 series will already be selected 3 Click Print or OK to begin printing To print photos from a computer Mac 1 On the File menu in your software program click Page Setup 2 Select the HP Photosmart A710 series as the printer If you set the HP Photosmart A710 series as the default printer you can skip this step The HP Photosmart A710 series will already be selected 3 On the File menu in your software program click Print 4 Click Print to begin printing Print photos from an iPod If you have an iPod that can store photos you can connect your iPod to the printer and print the photos Before you begin Check that the images you copy to the iPod are in JPEG format Es Note Pods might not be available in your country region To import photos to an iPod 1 Copy photos from a memory card to your iPo
41. er you have installed the printer software on your computer you can view the electronic Help Windows From the Windows Start menu click Programs or All Programs point to HP HP Photosmart A710 series and then click Photosmart Help Mac Choose Help Mac Help in the Finder and then choose Library HP Photosmart Printer Help Printer parts This section gives an overview of the parts of your printer and provides references to sections where the parts and functions are described in more detail Front of printer input and output trays closed Control panel Control the basic functions of the printer from here Printer screen View photos and menus here The printer screen pops up automatically when you open the output tray Raise or lower the screen to adjust the viewing angle To manually raise the screen place your finger under the indentation on the left side of the screen Fold the screen flat to store or transport the printer Printer handle Make sure the printer screen is in the flat closed position and then pull up the printer handle from the back to carry the printer upright Output tray closed Open this to print insert a memory card connect a compatible digital camera or connect an HP iPod HP Photosmart A710 series Rear of printer TV cable connection Connect the video cable here USB port Connect the printer to a computer or to an HP direct printing digital camera here using a USB c
42. est of West Africa 351 213 17 63 80 EM da evr c EM dac 801 11 75400 7 EM da arr K Tpo 800 9 2654 Sverige www hp com support Guatemala 1 800 711 2884 www hp com support Ay sp 4 m 7S ME ERA zen 02 8722 8000 06 40 200 629 71 80 28526900 Trinidad amp Tobago 1 800 711 2884 Indonesia 62 21 350 3408 90 212 291 38 65 971 4 224 9189 32 049 05106 971 4 224 9189 600 54 47 47 Bree de yl ol Lal 971 4 224 9189 United Kingdom www hp com support 971 4 224 9189 11800 474 6836 1971 4 224 9189 Ei 1 800 hp inveni worw hp com suppor 0004 054 177 1 700 503 048 Venezuela Caracas 58 212 278 8666 Italia www hp com support Venezuela 0 800 474 68368 Jamaica 1 800 711 2884 84 8 823 4530 Copyrights and trademarks 2006 Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademarks HP t
43. est page e You may have begun printing and then cancelled the process If you cancelled the process before the photo started printing the printer may have already loaded paper in preparation for printing The next time you print the printer will eject the blank page before starting the new printing project The photo did not print using the printer s default print settings Solution You may have changed the print settings for the selected photo Print settings you apply to an individual photo override the printer s default print settings Discard all print settings that have been applied to an individual photo by deselecting the photo For more information see Select multiple photos The printer ejected the paper when preparing to print Cause The printer might be in direct sunlight which affects the operation of the automatic paper sensor Solution Move the printer out of direct sunlight Print quality is poor Solution e Make sure you have selected the correct paper type See To change the paper type e Make sure the print quality setting is set to Best quality See Set print quality e Turn the Photo Fix feature on or off See Improve the quality of your photos e The print cartridge may be running out of ink Check the ink level from the printer menu Press Menu select Tools select Cartridge and then select Cartridge status Replace the cartridge if necessary For more information see Replace the print cartridge
44. evel checking 42 77 inserting memory cards 15 K keyword menu 70 L layout and photo size 20 lights 6 loading paper 13 M Memory card icon 17 Memory cards Removing 17 memory cards inserting 15 supported types 15 Memory Sticks 15 menu edit photos 69 menu keyword 70 menu printer 9 Microdrive 15 MultiMediaCard 15 P panoramic mode 23 HP Photosmart A710 series User Guide paper buying and choosing 13 jams 51 loading 13 maintaining 13 45 specifications 60 trays 4 troubleshooting 50 passport photos 25 phone support 63 phone support period period for support 63 photo fix 26 photo stickers 25 photos e mailing 33 improving quality 26 index 18 printing 21 red eye removal 26 selecting for print 20 viewing 18 placing acall 63 print cartridges aligning 43 cleaning 41 cleaning contacts 42 storing 45 testing 42 printer accessories 8 45 cleaning 41 documentation 3 error messages 55 menu 9 parts 4 specifications 60 storing 44 transporting 45 printing CD DVD tattoo 69 in panoramic mode 23 multiple copies 20 multiple photos 20 panoramic photos 20 passport photos 25 photo index 18 75 photo stickers 25 photos 21 testpage 42 thumbnails 18 without computer 15 Q quality photo paper 45 photos 26 print 29 print testpage 42 troubleshooting 52 Questions and Answers 47 R red eye removal 26 remote control 32 Removing amemory card 17 S Secure Digital 15 SmartFocus 26 softwar
45. ge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer f
46. ges print with a narrow white border around the outside edges of the paper After printing Select to change whether selected photos are deselected after printing Always default Never or Ask each time Restore defaults Selectto restore printer defaults Yes or No default Selecting Yes restores the original factory preferences Language Select to change the language used on the printer screen HP Photosmart A710 series User Guide 73 Appendix B 74 HP Photosmart A710 series Index A accessories 8 45 adaptive lighting 26 after the support period 64 aligning print cartridges 43 alignment page 43 automobile adapter 45 B batteries charge indicator 77 compartment 8 model 8 Bluetooth troubleshooting 53 wireless printer adapter 8 buttons 7 C calling HP support 63 cameras photos do not print 53 port 4 types 35 Carrying case 9 carrying case transporting printer 45 cartridges See print cartridges CD DVD labels 26 cleaning print cartridges 41 printer 41 CompactFlash 15 computer installing software 67 system requirements 59 control panel 7 D digital cameras See cameras documentation printer 3 E e mailing photos 33 edit photos menu 69 error messages 55 F file formats supported 60 Frequently asked questions 47 G Getting help 47 H Help 47 Hewlett Packard Company notices 4 HP Photosmart Share 33 HP support 63 HP Vivera Inks 39 l ink cartridges See print cartridges ink l
47. ght the photo you want to view gt Press Q to view the photo Press Q again to magnify the photo or Q to decrease the magnification 6 To change back to the nine at a time view press Q until nine photos display 18 HP Photosmart A710 series continued To view photos Folder view Do this 1 Insert a memory card or view photos on the internal printer storage The photos are displayed in Folders by month Albums groups of photos within a month Use the 4 way arrow button to navigate through the folders and albums To navigate through the albums press or lt When you reach the last album in the folder the focus automatically moves to the first album in the next folder To navigate from one folder to another press A The focus moves to the folder tab Press lt or to move from one tab to another Nine at a time Insert a memory card or view photos on the internal printer storage Use the 4 way arrow button to navigate through the folders and albums Press Q until you see the photos in the selected album nine at a time Use the 4 way arrow button to scroll through the photos Press Q to change back to the folder view A video clip HP Photosmart A710 series User Guide Insert a memory card that contains a video clip or view video clips on the internal printer storage Navigate through the folders and photos and highlight the video cl
48. go to the online support services at www hp com support The printer does not print borderless photos when print from the control panel Cause The borderless printing option may be turned off Solution To turn on borderless printing follow these steps 1 2 3 4 Press Menu Select Preferences and then press OK Select Borderless and then press OK Select On and then press OK Paper does not feed into the printer correctly Solution Make sure that the paper width guide fits close to the edge of the paper without bending the paper There may be too much paper loaded in the input tray Remove some paper and try printing again If sheets of photo paper stick together try loading one sheet at a time If you are using the printer in an extremely high or low humidity environment insert the paper as far as it will go into the input tray and load one sheet of photo paper at a time If you are using photo paper that is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists use paper that is not curled For information about proper storage and handling of photo paper see Maintain the quality of photo paper The paper may be too thin or too thick Try using HP designed photo paper For more information see Choose the right paper The photo printed at an angle or is off center Solution The paper may not be loaded cor
49. he HP logo and Photosmart are property of Hewlett Packard Development Company L P The Secure Digital logo is a trademark of the SD Association Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Memory Stick Memory Stick Duo Memory Stick PRO and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation Microdrive is a trademark of Hitachi Global Storage Technologies MultiMediaCard is a trademark of Infineon Technologies AG of Germany and is licensed to the MMCA MultiMediaCard Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Hewlett Packard Company is under license PictBridge and the PictBridge logo are trademarks of the Camera amp Imaging Products Association CIPA Other brands and their products are trademarks or registered trademarks of their respective holders Regulatory model identification number VCVRA 0607 For regulatory identification purposes the product is assigned a Regulatory Model Number The Regulatory Model Number for the product is VCVRA 0607 This regulatory number should not be confused with the mar
50. he OK button When you press the Print button all selected images will print Edit photos Get creative Frames Select to add a decorative frame around the current photo Clipart Select to add clipart images to the current photo Greetings Select to add a greeting to the current photo Add color effect Choose from the following color effects Black amp white Sepia Antique or No effect default Improve image Auto enhance Select an enhancement option to enhance the photo Crop Select to crop the currently highlighted image Press Q or Q to adjust the size of the cropped area Press the 4 way arrow button on the control panel to move the cropped area Press OK and then press OK again to save a copy of the cropped photo on the internal printer storage Photo brightness Press lt or gt to move the slider and adjust the photo brightness Specialty printing projects Panoramic photos Select to turn panoramic printing On or Off default Select On to print all selected photos with a 3 1 aspect ratio load 10 x 30 cm 4 x 12 inches paper before printing When a photo is selected a green bounding box shows the area to be printed Select Off to print with a normal 3 2 aspect ratio Photo stickers Select to turn sticker printing On or Off default Select On to print 16 photos per page and then load special sticker media Select Off to print using one of the normal layout options Passport photos Se
51. he printer first Front label faces up and if the label has an arrow the arrow points toward the printer e Edge with metal pinholes goes into the printer first MultiMediaCard e Angled corner is on the right e Metal contacts face down il Secure Digital e Angled corner is on the right e Metal contacts face down e lf you are using a miniSD card attach the adapter that came with the card before you insert the card into the printer Microdrive HP Photosmart A710 series O continued Memory card How to insert the memory card Memory Stick e Angled corner is on the left e Metal contacts face down e If you are using a Memory Stick Duo or Memory Stick PRO Duo card attach the adapter that came with the card before you insert the card into the printer xD Picture Card Curved side of card points toward you e Metal contacts face down PN f a Remove a memory card NA Caution Do not pull outthe memory card while the memory card light is flashing A flashing light means the printer or computer is accessing the memory card Wait until the light remains solid Removing a memory card while it is being accessed may corrupt information on the card or damage the printer and card To remove a memory card gt When the memory card light on the printer is solid it is safe to pull the card out of the slot Get photos from the internal printer storage To get photos from the i
52. hen reinstall the battery Plug in the power cord optional Turn on the printer Ifthe Attention light continues to flash red go to www hp com support or contact HP support The buttons on the control panel do not respond Cause A printer error has occurred Wait for about a minute to see if the printer resets If it does not try the following solutions Solution Turn off the printer If the optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Be careful not to touch the contacts inside the printer or on the battery Wait about 10 seconds and then reinstall the battery Plug in the power cord optional Turn on the printer If the printer does not reset and the control panel buttons still do not respond go to www hp com support or contact HP support The printer does not find and display the photos on my memory card Solution The memory card may contain file types the printer cannot read directly from the memory card Save the photos to a computer and then print them from the computer For more information see the camera documentation or the electronic Help The next time you take photos set the digita
53. hoto It only affects printing HP Photosmart A710 series User Guide 27 Chapter 5 Add a decorative frame Adding a decorative frame can make the photo stand out You can choose from a palette of various patterns and colors to make a frame To add a decorative frame Highlight the photo you want to work with Press Menu Select Edit photos and then press OK Select Get creative and then press OK Select Frames and then press OK Use wor A to select a frame category General Holidays or Life events and then press OK Use d or gt to select a frame style and then press OK 8 Press OK and then press OK again to save a copy of the photo and frame as a new image oo TOS N Add clipart EX Note Clipart is only available on the HP Photosmart A716 and A717 models To add clipart Highlight the photo you want to work with Press Menu Select Edit photos and then press OK Select Get creative and then press OK Select Clipart and then press OK Use wor A to select a clipart category General Holidays or Life events and then press OK oo NS 7 Press Q or Q to change the size of the clipart use the 4 way arrow button to move the clipart and then press OK 8 Press OK select Yes then press OK again to save a copy of the photo and clipart as a new image Add a greeting To add a greeting Highlight the photo you want to work with Press Menu Select Edit photos and then press OK Select
54. hoto or from all the photos in the selected album Date correction Select Date correction to change the date of the date time stamp on the selected photos or currently highlighted photo HP Photosmart A710 series User Guide 71 Appendix B Tools Help Storage Available space Select to view the remaining space on the internal printer storage Delete images Select to delete the currently highlighted photo or all selected photos Reformat internal drive Select to reformat the internal printer storage All photos will be permanently erased Bluetooth Device address Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate This menu option shows the printer address Device name You can select a name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer Passkey When the Bluetooth Security level of the printer is set to High you must enter a passkey to make the printer available to other Bluetooth devices The default passkey is 0000 Visibility Select Visible to all default or Not visible When Visibility is set to Not visible only devices that know the printer address can print to it Security level Select Low default or High The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey High requires users of
55. idge If any line or color is missing from the pattern try cleaning the print cartridge For more information see Automatically clean the print cartridge To print a test page 1 Load paper so the printer can print a test page Use plain paper or index cards to conserve photo paper Press Menu Select Tools and then press OK Select Test amp Sample Pages and then press OK Select Print test page Press OK to begin printing the test page N The test page contains the following information HF Photossert 4515 serias Mi dE tee A a A EJ ID ase PTs Ld EFILLONE i 1 iE de La ww y FM i AO MOS 16 M l FE 7 FE eo Fi M a MIC E BC Goce Djal Code risi Cote n g 92 BT te Photosmart 2715 series 03 BT CFO 1 0 0050 106 Byrta Everts id reps baffer moa recemt Eirech SOROS PGS eho FERL AE CL BL TODEHDEIH PEPA Fe Align the print cartridge The first time you install a print cartridge in the printer the printer aligns it automatically However if colors in the printouts are misaligned or if the alignment page does not print correctly when you install a new print cartridge use the following procedure to align the print cartridge To align the print cartridge Load HP Advanced Photo Paper in the input tray Press Menu Select Tools and then press OK Select Cartridge and then press OK Select Align cartridge and then
56. ip you want to play Press Q Press A to play the video clip Press OK to pause the video clip select a frame or start the video clip again Press Cancel to return to the beginning of the video clip Press Y to stop the video clip 19 Chapter 4 Select multiple photos If you want to print more than one photo or delete a group of photos all at once you need to select the photos When you select a photo a check mark appears in the lower left corner of the photo on the screen and the photo is selected To select several photos 1 Inserta memory card or view photos on the internal printer storage 2 Use the 4 way arrow button to navigate through the folders and photos and highlight a photo to print 3 Press OK to select each photo you want to print To deselect photos 1 Highlight the photo you want to deselect and then press OK 2 Select Deselect the selected item or Deselect all selected photos and then press OK The check mark disappears from the lower left corner of the photos you have deselected To select a range of photos 1 Inserta memory card or view photos on the internal printer storage 2 Press OK to select each album of photos you want to print E Note If you are viewing photos one by one or nine at a time press Q until the folder view appears To select more than one copy of a photo 1 Insert a memory card or view photos on the internal printer storage 2 Press OK to select the photo y
57. irta era eu ne ae 23 PIINEPHOLO SUCRE Sii ee 25 Prnt passport Pholos Terana a EE ee ee 25 SL A e supa 26 Print a selected frame from a video clip oocccoccccoccccoccncccncconnnoncnononoconcncnonononos 26 Improve the quality of your photos ocococcccccnccccnccconconcnconcncnnnncnncnnonnncnnnncnanononos 26 Perfect photos automatically using Photo Fix u022240024200 nenn nenne nennen 26 Improve the quality of your video clips ooccooccccoccncoccnconcnccnnnnononcnanononenos 27 Crop a PRO iaa AA 27 Add a decorative frame cooocncccoccnccccncconnccncnnonnnnonononnononnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnonons 28 PROG a AA A ee a 28 Adda groclinNg PRA II AI 28 Add a COIOK CMCC races ds a he eae 29 Add the date and time to your prints uusssessssenennenennnennnennennnn nenn nenne nnnn nennen 29 A IV A ee A 29 Assign keywords and view photos in groups ccoooccccocccccnccnnoncncnnncnconcnnnnncnnnnannnnnons 30 Create and view slide shows ccoocccccoccccocnccccnncononnncnnnononnnonannonanncnnnnnnnnnnonnnnnns 30 VIEW a slide SHOW ON a O el ee ae 30 Connect the printer to the TV cococccccccccccnccncnccncnncnonnnnonononnnnnnnnonannnnnnnnns 31 Jsethe remote Control ds e ee 31 View a slide show on the TV o oocccoccccccccnccconccncnccononanonncnonanonanonnnnonanonanonos 33 E mail or upload your photos using HP Photosmart Share occcooccccncccncccnccnnnnos 33 6 Print from other de
58. jammed paper to remove it from the back of the printer Lift the input tray up until it snaps back into paper loading position If you cannot grasp the edge of the jammed paper to remove it try the following Turn off the printer Ifthe optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Ifthe optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Be careful not to touch the contacts inside the printer or on the battery Wait about 10 seconds and then reinstall the battery Plug in the power cord optional Turn on the printer The printer checks for paper in the paper path and will automatically eject the jammed paper Press OK to continue I Tip Ifyou experience paper jams while printing try loading one sheet of 9 gt photo paper at a time Insert the paper as far as it will go into the input tray HP Photosmart A710 series User Guide 51 Chapter 8 A blank page came out of the printer Solution e Check the ink level from the printer menu Press Menu select Tools select Cartridge and then select Cartridge status If the print cartridge is out of ink replace it See Replace the print cartridge Print a test page to check the print cartridge See Print a t
59. keting name HP Photosmart A710 series or product number Q7100A Environmental statements For Environmental Stewardship information see the electronic Help Contents Me A A 3 FING MOLE ION OM seen 4 Hs A ee el ers 4 OptonallaccesSorneS escitas 8 Use Tne Drinler Mens e a tao od a Eaa 9 2 Photo printing OVervieW oooccooocccoocccconccnconccncnnconcnncnonnncnnnnnnnnnnnnnnnnnrrononrinnnncnnes 11 start o linish Printing 2 2 2 2 11 gt Paper Basics 22 2 2 13 Choose and load paper esse alien ee lia 13 Choose the right paper occcoccccccccncccccnccocncocncnccnnonononononannnnnnnnonarononannnonaninnnos 13 Load your paper Kaiser 13 4 Print from a memory card or the internal printer storage 15 Get photos from a memory card c cooocncccnccnncococnnnncnncnnoncnnnnnonnnnnnononnrononnnnrnnonannnnnns 15 Inserta memory cald cari AR AA AN 15 Remove a memory card vs locuciones ide 17 Get photos from the internal printer storage occcccoccccoccnccoccnccncnnnnnnnnnonnncnononos 17 Save photos from a memory card to the internal printer storage 18 Navigate through and view your photos cooccccoccccoccnconcncnncnnnnonconcncnnnononcnconcnnnnans 18 Select multiple photos u2220002200022000nnnnnnnnnnnnnne anne nenn nnnnnenenne nenne nnnnn nennen 20 choose a proto layout ana En 20 PFINLVOUFPNOIOS tilda 21 5 Creative projects ee N 23 Print Panoramic pholos m
60. l camera to save them in a file format the printer can read directly from the memory card For a list of supported file formats see Printer specifications For instructions on setting the digital camera to save photos in specific file formats see the documentation that came with the camera HP Photosmart A710 series The printer is plugged in but it will not turn on Solution e The printer may have drawn too much power If the optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Be careful not to touch the contacts inside the printer or on the battery Wait about 10 seconds and then reinstall the battery Plug in the power cord optional Turn on the printer e Make sure the printer is plugged into a working electrical outlet The optional HP Photosmart Internal Battery is installed in the printer but the printer will not turn on using battery power Cause The battery may need to be charged Solution e Plug in the printer power cord to charge the battery The On light flashes green to indicate that the battery is charging e lf the battery is charged try removing and reinstalling the battery The optional
61. layed photo has an assigned keyword HP Photosmart A710 series b e Assign a keyword Favorite Vacations Holidays Birthdays Family Friends Pets Places Events School Other e View photos by keyword All Select to view all photos Last save Select to view photos that you last saved Printed Select to view all photos that have previously been printed Viewed Select to view photos that you have previously viewed most often Favorite Select to view photos assigned the Favorite keyword Vacations Select to view photos assigned the Vacations keyword Holidays Select to view photos assigned the Holidays keyword Birthdays Select to view photos assigned the Birthdays keyword Family Select to view photos assigned the Family keyword Friends Select to view photos assigned the Friends keyword Pets Select to view photos assigned the Pets keyword Places Select to view photos assigned the Places keyword Events Select to view photos assigned the Events keyword School Select to view photos assigned the School keyword Other Select to view photos assigned Other as the keyword All keywords Select to view all photos assigned keywords Unassigned Select to view photos that haven t been assigned a keyword Videos Select to view videos e Remove assigned keyword Select to remove assigned keywords from the selected p
62. lect Bluetooth and then press OK Select Visibility and then press OK Select Visible to all and then press OK Bluetooth Security level may be set to High Change this setting to Low as follows Press Menu to display the printer menu Select Tools and then press OK Select Bluetooth and then press OK Select Security level and then press OK Select Low and then press OK The passkey PIN that the device with Bluetooth wireless technology is using for the printer may be incorrect Make sure the correct passkey for the printer is entered in the device with Bluetooth wireless technology You may be too far from the printer Move the device with Bluetooth wireless technology closer to the printer The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters 30 feet No page came out of the printer Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology For a list of the file formats that the printer supports see Specifications Print quality is poor Solution The photo you printed may be low resolution For better results set the digital camera to a higher resolution Photos taken with VGA resolution cameras such as those found in wireless phones may not have high enough resolution to produce a high quality print The photo printed with borders Solution The printing application installed o
63. lect to turn passport photo mode On or Off default A separate page is printed for each selected photo in the passport photo size that is chosen and each printed page contains the number of photos of the selected size that will fit on the page CD DVD tattoo Select to turn CD DVD tattoo mode On or Off default Video action print Select before printing a video frame Slide show Play selected photos Select to play a slide show of the currently selected photos Saved slide shows Play saved slide show Select to play a previously saved slide show Save selected as slide show Select to save the selected photos as a slide show Delete saved slide show Select to delete a saved slide show Playback controls Pause slide show Select to pause the currently playing slide show Resume slide show Select to resume playing the current slide show Exit slide show Select to exit the currently playing slide show Slide show preferences Select to set slide show preferences You can choose Loop Duration between images Transitions and Random HP Photosmart A710 series User Guide 69 Appendix B Print options Change layout Select this option to change the way that selected photos are laid out on a printout You can choose 1 up 2 up 4 up or index page Print status Select to determine which page of your selected range of photos is currently printing Organize amp save You can categorically org
64. me to print When the frame you want to print appears press OK and then press Print Note 1 The image resolution in video clips is typically lower than that of digital photos therefore you may notice that the print quality of your video clip frames is lower than the print quality of your photos Note 2 This printer supports several but not all video file formats For a list of supported video file formats see Printer specifications Improve the quality of your photos The printer provides a variety of preferences and effects that can improve the quality of your printed photos If you edit an image that resides on the printer s internal storage your edits are saved when you press OK If you edit an image on an external drive or a memory card the settings do not change your original photo They only affect printing Perfect photos automatically using Photo Fix Photo Fix automatically enhances your photos using the following HP Real Life Technologies 26 Sharpen blurred photos Improve dark areas of an image without affecting the light areas of an image Reduce red eye that can occur in photos taken with a flash Improve the overall brightness color and contrast of photos Photo Fix is on by default when you turn on the printer The Photo Fix light on the printer control panel is on when Photo Fix is on HP Photosmart A710 series HP recommends leaving Photo Fix on but if your photos do not print correctly or if you wan
65. n front of the computer and the HP Photosmart printer Be prepared to provide the following information e Device model number located on the label on the front of the device e Device serial number located on the back or bottom of the device HP Photosmart A710 series User Guide 63 Chapter 10 e Messages that appear when the situation occurs e Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm device was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Additional warranty options Extended service plans are available for the printer at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans 64 HP Photosmart A710 series HP Warranty HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartrid
66. n your device with Bluetooth wireless technology may not support borderless printing Contact the vendor of the device or go to their support Web site to obtain the latest updates for the printing application 54 HP Photosmart A710 series My computer cannot setthe device name using the Bluetooth wireless connection Solution Use a USB cable to connect your computer to the printer in order to set the printer Bluetooth device name using the printer Toolbox The printer software must already be installed on the computer See Install the software and the electronic Help Error messages Before contacting HP support read this section for troubleshooting tips or go to the online support services at www hp com support The following error messages may appear on the printer screen Follow the instructions to resolve the problem Error message Paper jam Clear jam then press OK Solution Try the following steps to clear the paper jam e Ifthe paper came part way through the front of the printer gently pull the paper towards you to remove it e If the paper did not come part way through the front of the printer try removing it from the back of the printer Remove the paper from the input tray and then pull down on the input tray to open it fully to a horizontal position Gently pull the jammed paper to remove it from the back of the printer Lift the input tray up until it snaps back into paper loading position e Ify
67. nds using only HP print cartridges Inserting an incorrect cartridge may invalidate the printer warranty Caution Check that you are using the correct print cartridges Also note that HP does not recommend modifying or refilling HP cartridges Damage that results from modifying or refilling HP cartridges is not covered by the HP warranty HP Photosmart A710 series User Guide 39 Chapter 7 40 For best print quality HP recommends that you install all retail print cartridges before the date stamped on the box To prepare the printer and cartridge 1 Make sure the printer is on 2 Open the print cartridge door of the printer 3 Remove the bright pink tape from the cartridge To insert the cartridge 1 Remove the old cartridge from the cradle by pushing down and pulling outward on the cartridge Warning Donottouch the copper colored contacts inside the print cartridge compartment or on the print cartridge 2 Hold the replacement cartridge with the label on top Slide the cartridge at a slight upward angle into the cradle so the copper colored contacts go in first Push the cartridge until it snaps into place 3 Close the print cartridge door HP Photosmart A710 series The idle screen of the printer displays an icon showing the approximate ink level for the installed cartridge 100 75 50 25 and nearly empty No ink level icon appears ifthe cartridge is not a genuine HP cartridge 7999 Note To check the ink le
68. nternal printer storage remove any memory cards that are inserted You can only view photos on the internal storage if the memory card slots are empty Use the 4 way arrow button to navigate through the photos stored on the internal storage For more information see Navigate through and view your photos HP Photosmart A710 series User Guide 17 Chapter 4 Save photos from a memory card to the internal printer storage If you have previously saved a photo to the internal storage but then deleted it from the internal storage you may want to save it again Follow these steps To save photos from a memory card to the internal printer storage 1 Insert a memory card and select photos to transfer For information on viewing and selecting photos see Select multiple photos Press Save Select Organize amp Save and then press OK Select Save to printer and then press OK Press OK again to confirm a oN Navigate through and view your photos This section explains how to navigate through and view your photos on the printer screen For information about viewing your photos on a TV see View a slide show ona TV To view photos Do this One by one 1 Insert a memory card or view photos on the internal printer storage 2 Use the 4 way arrow button to navigate through the folders and albums 3 Press Q to view the photos in the selected album nine at a time 4 Use the 4 way arrow button to scroll through the photos and highli
69. or the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 0 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the ext
70. ou cannot grasp the edge of the jammed paper to remove it try the following Turn off the printer Ifthe optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Ifthe optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Wait about 10 seconds and then reinstall the battery Plug in the power cord optional Turn on the printer The printer checks for paper in the paper path and will automatically eject the jammed paper e Press OK to continue Error message Automatic paper sensor failed Solution The automatic paper sensor is obstructed or damaged Try moving the printer out of direct sunlight and then press OK and try printing again If this does not work go to www hp com support or contact HP support Error message Cartridge is not compatible Use appropriate HP cartridge Solution Replace the print cartridge with one that is compatible with the printer For more information see Replace the print cartridge HP Photosmart A710 series User Guide 55 Chapter 8 Warning Donottouch the copper colored contacts inside the print cartridge compartment or on the print cartridge Error message Print cartridge cradle is stuck Clear jam then press OK Solution Follow these steps to
71. ou want to print 3 Press OK again and then choose Select multiple print copies 4 Press gt or d to increase or decrease the number of copies and then press OK Choose a photo layout 20 You can select from several print layouts To select a photo layout 1 Press Menu 2 Select Print options and then press OK 3 Select Change layout and then press OK 4 Press or and then press OK to select a layout 1 up 2 up 4 up Index page The printer may rotate your photos to fit the layout HP Photosmart A710 series 2392 Note When borderless printing is turned off all pages print with a narrow white Es border around the outside edges of the paper To turn on borderless printing see the Borderless option in Preferences Print your photos You can print digital photos that are stored on a memory card or the internal printer storage You can print photos you have selected on the printer or photos you have selected on the camera Digital Print Order Format or DPOF Printing from a memory card requires no computer and does not drain your digital camera s batteries See Get photos from a memory card Your photos are instantly dry and can be handled immediately after they are printed However HP recommends that you leave the printed surface of your photos exposed to the air for 5 10 minutes to allow the colors to fully develop before you stack them with other photos or place them in albums To p
72. problems cooccccoccocccoccnoconccocnonononononononnnnonnnonanonanonanononcnnaness 47 Printing problems said iaa 50 Bluetooth printing problems occccoccccccncccnoconnoconccnonocnnnnnancnnanonnnnnnnnnoncnnnnnnonaness 53 Eror messages aida 55 9 239DEciical ons ansehen ee 59 System requirements cas rence 5 fas caves need aA 59 Printer specifications ses serie enter 60 10 HE SUPPO nu nn ee a a ed e O E 63 o A A A 63 Fir SUPBOTEDY PHONE e 63 Phone support period occcoccccccncccnononcconncncnonancnnonocannonnnonnnnnnnnonanonnnnnnnnenaness 63 PISENG A Cal ee ee ee ee 63 After the phone support period ccccoccccocnccconcnccccnncnncnnconononnnnnnnonnnnnnnnncnonoss 64 Additional warranty options uus 444044400enne nenn a nnnn nenne a nennen 64 A AA een rinnen 65 A Stall Ie Software tee en ne 67 B Printer Menus ceci aan a een er 69 Edo ot 69 ISS NOW ee ea en 69 PEINEOBUON SS Sasse er ee ee ee eat 70 Organize Save rn ee ee a ee ee 70 I tre A passes awe soe 70 IS CV WON ni de 70 Date COME CON een 71 A S A 72 EE EET EE E E A EEE EE AE TEE EETA 72 Preferences an Nele aaa 72 O A O ee 75 HP Photosmart A710 series Welcome Thank you for purchasing an HP Photosmart A710 series printer This printer makes home photo printing simple convenient and fun and it produces high quality color prints you will be pleased to share with family and friends With your printer you can
73. r tray Paper tray capacity Power adapter Power consumption CompactFlash Type and Il Memory Sticks Microdrive MultiMediaCard Secure Digital xD Picture Card Printing All supported image and video file formats Saving All file formats Supports paper sizes up to 13 x 18 cm 5 x 7 inches 20 sheets maximum thickness 305 um 12 mil per sheet HP Part 0957 2121 North America 100 240 V AC 10 50 60 Hz 3 Hz HP Part 0957 2120 Rest of world 100 240 V AC 10 50 60 Hz 3 Hz U S Printing 18 59 W Idle 13 03 W Off 10 12 W International Printing 17 71 W Idle 12 63 W Off 10 24 W HP Photosmart A710 series User Guide 61 Chapter 9 continued Category Print cartridge USB 2 0 high speed support Specifications HP 110 Tri color Inkjet print cartridge Note The print cartridge number is also on the back cover of this user guide for quick reference Microsoft Windows 98 SE Me 2000 Professional XP Home XP Professional XP Starter Edition and XP Professional x64 Mac OS X 10 3 x and 10 4 x HP recommends that the USB cable be less than 3 meters 10 feet in length Video file formats 62 Motion JPEG AVI Motion JPEG QuickTime MPEG 1 HP Photosmart A710 series 10 HP support Support process HP support by phone Additional warranty options HP Warranty Support process If you have a problem follow these steps 1 Check the documentation that
74. rectly Reload the paper making sure that the paper is correctly oriented in the input tray and that the paper width guide fits close to the edge of the paper For paper loading instructions see Choose and load paper The print cartridge may need to be aligned For more information see Align the print cartridge 50 HP Photosmart A710 series No page came out of the printer Solution The printer may need attention Read the printer screen for instructions The power may be off orthere may be a loose connection Make sure that the power is on and the power cord is securely connected If you are using battery power make sure the battery is correctly installed You may not have any paper in the input tray Check that paper is loaded correctly in the input tray For paper loading instructions see Choose and load paper The paper may have jammed while printing See the following section for instructions on clearing a paper jam The paper jammed while printing Solution Check the printer screen for instructions To clear a paper jam try the following solutions If the paper came part way through the front of the printer gently pull the paper towards you to remove it If the paper did not come part way through the front of the printer try removing it from the back of the printer Remove the paper from the input tray and then pull down on the input tray to open it fully to a horizontal position Gently pull the
75. rint a single photo 1 Navigate through the photos on the inserted memory card or the internal printer storage 2 Display the photo you want to print 3 Press Print To print a group of selected photos 1 Navigate through the photos on the inserted memory card or the internal printer storage 2 Select the photos you want to print See Select multiple photos 3 Press Print To print a photo index 1 Inserta memory card or view photos on the internal printer storage 2 Press Menu 3 Select Print options and then press OK 4 Select Change layout and then press OK 5 Press gt or 4 until Index page is highlighted and then press OK A photo index shows thumbnail views and index numbers for all the photos on a memory card 2000 maximum You can use the index numbers to print specific photos or a range of photos Use an index card or plain paper to conserve photo paper To print camera selected photos 1 Insert a memory card that contains camera selected DPOF photos 2 Select Yes when the printer asks you whether you want to print the camera selected photos and then press OK HP Photosmart A710 series User Guide 21 Chapter 4 22 HP Photosmart A710 series 5 Creative projects This section contains the following topics Print panoramic photos Print photo stickers Print passport photos Print CD DVD labels Print a selected frame from a video clip Improve the quality of your photos Crop a photo Add
76. s if the optional battery is charging or is solid if the battery is fully charged The light won t be on ifthere is no battery installed or ifthere is a battery installed but the printer is not connected to AC power For more information about the battery refer to the instructions that came with the battery 4 Attention light This light flashes red when an error occurs or the printer needs attention See the printer screen for information and if necessary see Troubleshooting 5 Photo Fix light This light indicates when the Photo Fix feature is on and working See Perfect photos automatically using Photo Fix 6 Print light This light is solid green if the printer is ready to print or green and flashing if the printer is printing or processing information 7 Memory card light This light flashes green if the printer is accessing the memory card or is solid green if the printer has finished accessing the card and is ready to print HP Photosmart A710 series Control panel On Press this button to turn the printer on or off Save Press this button to open the Save menu Zoom Press the Q button to increase the zoom level or to open a folder or album in 9 up view mode Press the Q button to decrease the zoom level or to collapse a 9 up view to a folder or album view Photo Fix The Photo Fix feature automatically improves your photos by adjusting the focus lighting and brightening and by removing red eye This f
77. t easy to carry Be Y sure to push the printer screen down flat before raising the handle Do not shake or swing the printer while carrying it by the handle Make sure to bring the following items with you HP Photo Paper Power cord or optional battery Digital camera or amemory card containing photos Extra print cartridges if you plan to print a lot of photos Optional printer accessories you plan to use such as the battery or HP Bluetooth wireless printer adapter The USB cable and HP Photosmart printer software CD if you are going to connect the printer to a computer Printer User Guide the book you are reading 17999 Note Ifyou do not take the printer user guide with you be sure to write down Es the correct print cartridge number to purchase extra cartridges or purchase enough print cartridges before you go HP Photosmart A710 series 8 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use This chapter answers frequently asked questions about using the printer and printing without a computer It contains information about the following topics e Printer hardware problems e Printing problems e Bluetooth printing problems e Error messages For troubleshooting information about using the printer software and printing from a computer see the electronic Help For information about viewing the electronic Help see Find more information Printer hardware problems Before contacting HP s
78. t to print a photo without using the Photo Fix improvements turn off Photo Fix To turn off Photo Fix gt Press Photo Fix A message on the printer screen tells you Photo Fix has been turned Off All images will be printed without any changes Photo Fix remains off until you press the Photo Fix button again or turn the printer off and on again If you have turned on Photo Fix a message on the printer screen tells you Photo Fix has been turned On All images will be printed with improvements Improve the quality of your video clips To improve the quality of your video clips oe eS Press Menu Select Edit photos and then press OK Select Specialty printing projects and then press OK Select Video action print and then press OK Select On and then press OK EA Note Print times can be slower when this preference is turned on Crop a photo Press Q or Q to increase or decrease the magnification by 0 25x The maximum level is 5 0x To crop a photo en ON Highlight the photo you want to work with Press Menu Select Edit photos and then press OK Select Improve image and then press OK Select Crop and then press OK Press Q to magnify the current photo Press Q or Q to adjust the size of the cropped area Use the Select arrows button to move the crop box Press OK when the portion of the photo you want to print is in the crop box Press Print to begin printing Cropping does not change your original p
79. tions that come with the battery Ink level indicator Displays the ink level of the print cartridge Selection box Displays a check mark if a photo is selected Copies Displays the number of copies to be printed of the current photo Video camera Appears only when there is a video clip displayed on the printer screen Index number Displays the index number of the current photo and the total number of photos on the inserted memory card Keyword Indicates that the current photo or album has a keyword assigned to it
80. to paper has curled edges place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat Transport the printer It is easy to transport and set up the printer almost anywhere Take it with you on vacations and to family gatherings and social events to instantly print and share photos with family and friends To make it even easier to print on the go you can purchase these accessories e Internal battery Power the printer with a rechargeable HP Photosmart Internal Battery so you can print anywhere e Carrying case The lightweight durable HP Photosmart Carrying Case holds and protects everything needed for hassle free printing on the go To transport the printer 1 Turn off the printer 2 Remove the memory card from the memory card slot EX Note Do not remove the print cartridge when transporting the printer HP Photosmart A710 series User Guide 45 Chapter 7 46 Remove all paper from the input and output trays then close the input and output trays Push the printer screen down into the flat position unplug the power cord This allows the printer to store the print cartridge properly E Note Make sure the printer completes its power down cycle before you Unplug the power cord If the printer is connected to a computer disconnect the USB cable from the computer Always carry the printer upright s Lo Tip The printer has a convenient built in handle to make i
81. uality photos but is also a slightly slower print mode If you want to print a photo quickly and are not concerned with obtaining the highest quality choose a lower quality setting To change the print quality to Normal or Fast Normal 1 Press Menu 2 Select Preferences and then press OK 3 Select Print quality and then press OK The current print quality setting has a check mark next to it 4 Select a print quality and then press OK HP Photosmart A710 series User Guide 29 Chapter 5 Assign keywords and view photos in groups Assign keywords to photos stored on the internal printer storage and then view photos by keyword To assign keywords 1 2 u View photos on the internal printer storage Use the 4 way arrow button and press OK to select each photo or album to which you want to assign a keyword Press Menu Select Organize amp Save and then press OK Select Keyword select Assign a keyword and then press OK Press A or Y to select a keyword and then press OK To view photos by keyword AAN View photos on the internal printer storage Press Menu Select Organize amp Save and then press OK Select Keyword select View photos by keyword and then press OK Press A or Y to select a keyword or one of the other keyword options and then press OK Create and view slide shows Play your favorite photos as a slide show on the printer screen To view photos in a slide show 1 2 E A
82. upport read this section fortroubleshooting tips or go to the online support services at www hp com support 17999 Note If you want to connect the printer to a computer with a USB cable HP Es recommends using a 2 0 high speed compliant cable 3 meters 10 feet or less in length The On light is flashing green but the printer is not printing Solution e If the printer is turned on it is initializing Wait for it to finish e If the printer is turned off and the optional HP Photosmart Internal Battery is installed the battery is charging The Attention light is flashing red Cause The printer requires attention Try the following solutions HP Photosmart A710 series User Guide 47 Chapter 8 48 Solution Check the printer screen for instructions If you have a digital camera connected to the printer check the camera screen for instructions If the printer is connected to a computer check the computer monitor for instructions Turn off the printer If the optional HP Photosmart Internal Battery is not installed in the printer unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Turn on the printer If the optional HP Photosmart Internal Battery is installed in the printer unplug the printer power cord if it is plugged in Open the battery compartment cover and remove the battery Be careful not to touch the contacts inside the printer or on the battery Wait about 10 seconds and t
83. uter that has Internet access and the required HP software installed If you try to use HP Photosmart Share and do not have all the required software installed or configured a message prompts you through the required steps See Install the software To use HP Photosmart Share 1 Inserta memory card and select some photos 2 Press Menu select Tools and then press OK 3 Select Instant Share and then press OK 4 Follow the instructions on your computer to share the selected photos with others For information about using HP Photosmart Share see the electronic Help in HP Photosmart Premier HP Photosmart Essential or HP Photosmart Studio HP Photosmart A710 series User Guide 33 Chapter 5 34 HP Photosmart A710 series 6 Print from other devices This printer can connect to and print photos stored on several device types including computers digital cameras and photo capable iPods e Print photos from a digital camera e Print photos from a Bluetooth device e Print photos from a computer e Print photos from an iPod Print photos from a digital camera Print beautiful photos from a PictBridge or HP direct printing digital camera without using a computer When you print directly from a digital camera the printer uses the settings that you selected on the camera For more information on using camera selected photos see the documentation that came with the camera Before you begin To print from a digital camera you will nee
84. vel of the print cartridge press Menu select Tools 9 select Cartridge and then select Cartridge status Each time you install or replace a print cartridge a message appears on the printer screen asking you to load paper so the printer can align the cartridge This ensures high quality prints Load photo paper in the input tray press OK and then follow the onscreen instructions to align the cartridge Clean and maintain the printer Keep the printer and print cartridge clean and well maintained using the simple procedures in this section Clean the outside of the printer To clean the outside of the printer 1 Turn off the printer and then disconnect the power cord from the back of the printer 2 If you installed the optional HP Photosmart Internal Battery in the printer remove it and then replace the battery compartment cover 3 Wipe the outside of the printer with a soft cloth that has been lightly moistened with water Caution 1 Do not use any type of cleaning solution Household cleaners and detergents may damage the printer finish Caution 2 Do not clean the interior of the printer Keep all fluids away from the interior Automatically clean the print cartridge If you notice white lines or single color streaks on the photos you print you may need to clean the print cartridge To automatically clean the print cartridge Press Menu Select Tools and then press OK Select Cartridge and then press OK Sel
85. vices occoooccccooccccocncconcnconcnonncnnnnnnononnnonnnnnoncnonnnnnnoncnos 35 HP Photosmart A710 series User Guide 1 Print photos from a digital camera 24us4444400Rnnnnne nennen nennen nnnnnn nennen 35 Print photos from a Bluetooth device oocooocccoccccoccccocnconnnconnnnncnononononcnoncncnons 35 Print Photos from a computer u seen 36 Print photos TONTA IP od zes ae heart tv odor eeu atioea lead dals 37 7 Maintain and transport the printer 24002400240000n0 nennen enn nennen 39 Replace the print cartridge an een a 39 Clean and maintain the printer occcoccncccccconcncncnnconnncnnnnnoncncnncnnonnnonnnnnnnnnnnnnnss 41 Clean the outside of the printer coooccccocccccnnccncnccncnnccononanoncnnnncnnnnnnannnnns 41 Automatically clean the print Cartridge cooocccoocncnccccnoccnncnnoncnnoncnnnnononanos 41 Manually clean the print cartridge contacts oooocccoccconccnccncnconcnconcncnnanonnncnos 42 Pilnbatest Page aimara aida 42 Alon theprint CAMA GS ici a 43 Store the printer and print cartridge cccoooccccocnncconncconnnccnnnnnnonnnnnncnnnnacnnnnnenonos 44 Store MMGSONIMON areas nee nee 44 SIOrFE thE Print cards ee ne ee 45 Maintain the quality of photo paper oocccoccncocccccccnccnccnocnncnoncnncnnnncnnnncnonnnnnnnnnnonnnos 45 AANSDON tHe piner aae eea ee 45 6 TroubleshootndOs miriam dotado 47 Printer hardware

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