USER MANUAL - HeartWay® USA
Contents
1. FRONT COVER 2 CONNECTED BAF ASM 3 FRONT FRAME 4 BOTTOM COVER 5 EXTENTION HANDLE 56 CASTER ASM 7 CARPET RELEASE BAR 8 RELEASE BAR ORIF id JOYSTICK MAIN COVER 1 CARPET A CONNECTED BAR ASH Of FIXED SCREW s ASSISTIVE WHEEL P19 46 AXIS TUBE aA FRONT SEAT FRAME AS SLIDER BAR as ELUBHEF DUST COVER 20 LOCKING PIN PLUG OF SEAT FRAME PROTECT COVER G3 CHAIR GA FEAR SEAT FRAME eS ARMREST ASM Gei CARRYING HANDLE amp 3 BATTERY COVER eB BATTERY 29 BATTERY COVER 40 CONTROLLER 24 B REAR REFLECTER Ba REAR FENDER Ba TRANSAXLE 84 DRIVE WHEEL MAIN FRAME ASM Gg DINNER CROSS HAR amp 3 OUTSIDE CROSS BAR G8 RELEASE BUTTON ed e Pd ej N dE GO CO G WARRANTY DECLARATION Quality Warranty Declaration Products are to be fit for purpose and of excellent quality and performance For valid warranty claims Heartway will at their discretion replace repair refund items mutually agreed to be defective Heartway s Warranty as Following gt Frame Two year limited warranty gt Controllers One and a half year limited warranty gt Electronic Components and Charger One year limited warranty gt Warranty Exclusion The following items are not covered by warranty lt gt Motor brushes lt gt Wheel Tires lt Arm Pads lt gt Seat Cushion lt gt Fuses Bulbs lt gt Tiller Cover lt Rear Shroud lt Front Shroud lt gt Ba2. gt Ilm rm 27 lt O m ADJUSTMENT It is very easy to assemble your P19 scooter Please follow the procedure below P19 power scooter has aluminum alloy body and can be easily folded to fit in the car for transportation It also has easy to use controls and adjustable tiller positioning Distinctive stylish lightweight scooter Easy to use controls Adjustable tiller positioning Easy to remove the battery pack Dismantles for transporting in a car VAE E See the Following Four Steps to Fold the Scooter It is very easy to assemble your P19 Power Wheelchair Please follow the procedure below P19 power wheelchair has aluminum alloy body and can be easily folded to fit in the car for transportation It also has easy to use controls and adjustable tiller positioning Steps to Un Fold P19 Pull the red lever bar to unfold the power wheelchair Fold the seat backrest g f Make sure the cotter pin is the lock position Pull down the seat to fold the power wheelchair properly before lifting the chair until the seat locks Pull the cotter pin on the side to begin the Please hold the rear handle bar and front handle bar unfolding to unfold the power wheelchair to lift P19 Pull down the front handle bar and pull up the Make sure to open the P19 until four wheels backrest to unfold P19 ouch the ground and you hear a click indicating that the P19 is locked in the open position WARNING
3. 17 BATTERY INDICATOR A battery indicator is to provide information about the travelling range remaining indicator Travelling Range Remaining 15 km Traveling Range Remaining 7715 km Travelling Range Remaining Yellow Area 4 7 km Travelling Range Remaining 1 4 km Travelling Range Remaining 0 kilometer 18 MAINTENANCE INSTRUCTION Read through the charger operating instruction before using it Make sure you charge the battery every time after you use the power chair or scooter Charge the battery at least 24 hours a week if the power chair or scooter has not been used This is to make sure that the electrolyte is always at the top level If the battery cannot be charged Orange light cannot turn to Green or if the Orange light turns to Green immediately please check it with the technicians The battery may be defective The voltage difference between the two batteries on a power unit cannot be more than 0 5 V the battery case should be inspected for cleanliness and evidence of damage If the charger indicates red light please kindly check if the charger is defected or if the cable wiring connection is poor Please keep the battery terminals clean otherwise the charging condition will be poor 19 MAINTENANCE amp REPAIR Your power wheelchair is designed for minimal maintenance However like any motorized vehicle it requires routine maintenance To keep your P19 for years of trouble free operation we recomme
4. Storage conditions 40 C 65 C Batteries that are regularly and deeply discharged infrequently charged stored in extreme temperatures or stored without a full charge may be permanently damaged causing unreliable performance and limited service life It is recommended that you charge the power wheelchair batteries periodically throughout periods of prolonged storage to ensure proper performance 10 OPERATION OF CONTROL PANEL The power wheelchair is simple to operate However we recommend that you read carefully the following instructions to become familiarized with your new vehicle A Word of Caution Before you turn the power on always be aware of the environment that surrounds you to select your desired speed For indoor environments we recommend that you select the slowest speed setting For outdoor operation of this vehicle we recommend that you select a speed that is comfortable for you to control it safely The following steps are required to operate your vehicle safely with the controller can use for P19 F Battery Condition LED HORN ON OFF Speed dial control e Fig 19 AS a visual reminder a speed symbol shown left is positioned just below M the speed dial to indicate the low and high positions of the speed dial Low High Controller ON OFF Switch Press the ON OFF button I O switch located in front of the joystick to activate your power wheelchair The battery con
5. and other electrical components ELECTROMAGNETIC INTERFERENCE EMI The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approach the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs are susceptible to electromagnetic interference EMI The interference could result in abnormal unintentional movement and or erratic control of the vehicle The United States Food and drug Administration FDA suggests that the following statement be incorporated to the user s manual for all power wheelchairs like the P19 Power wheelchairs may as susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations TV stations amateur radio HAN transmitter two way radios cellular phones and alarm systems of shops The interference from radio wave sources can cause the power wheelchairs to release its brakes move by itself or move in unintended directions It can also permanently damage the powered scooter s control system The intensity of the EM energy can be measured in volts per meter V m Each powered scooter can resist EMI up to a certain intensity This is called immunity level The higher the immunity
6. be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace if necessary Do not store your power wheelchair in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts All moving mechanism will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts 2 TROUBLESHOOTING amp FAULT REPAIR Dynamic 40 AMP CONTROLLER Your power wheelchair is fitted with DYNAMIC controller which continuously monitors the operating conditions of your power wheelchair If it detects a problem it will indicate with error message by flashing light on the power ON OFF light You must count the number of the flash and see the list to check what kind of error has happened according to the number If when powered up there is an error with the system then the status indicator will flash red The number of flashes will indicate the type of error These are described in the table below Hash code Error description Remote joystick error Network or configuration error Left motor error Left park brake error Right park brake error Module error other than Remote Note If you experience any technical problems it is recommended that you c
7. level the greater the protection At this time current technology is capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement that could result in serious injury 1 Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered scooter is turned on 2 Beaware of nearby transmitters such as radio or TV stations and try to avoid coming close to them If unintended movement or brake release occurs turn the powered scooter off as soon as it 1s safe 4 Be aware that adding accessories or components or modifying the powered scooter may make it more susceptible to interference from radio wave sources Note It is difficult to evaluate the effect on the overall immunity of the powered scooter 5 Report all incidents of unintended movement or brake release to the powered scooter manufacturer and note whether there is a radio wave source nearby TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE WHEN EXPERIENCING THE FOLLOWING gt Unintentional scooter movements gt Unintended or uncontrollable direction gt Unexpected brake release The FDA has written to the manufacturers of power scooters asking them to test new products to be sure they provide a reasonable degree of immunity
8. USER MANUAL P19 LE Electrically powered wheelchair Class A EN 12184 of r HEARTWAY HEARTWAY MEDICAL PRODUCTS CO LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 PUBLISHED December 10 2013 P N 70030318 P19 S N P19HTMK1390001 Year of Production 2013 Manufacture Address HEARTWAY TAIWAN Heartway Medical Products Co Ltd Headquarter NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C Maximum User Weight 115 Kgs In Door Use Only SAFETY INSTRUDCTION General Safety Belt SC CO JI Always use a seat belt and keep your feet on the scooter all the time Never use electronic radio transmitters such as walkie talkies or cellular phones Do not make a sharp turn or a sudden stop while riding your scooter Never operate the scooter while you are under the influence of alcohol Make sure that there are no obstacles behind you while reserving your scooter Do not rider your scooter in traffic Do not attempt to climb curbs greater than limitation Do not leave your hands and legs off the scooter when show on Technical Specification driving Do not rider your scooter during snow in order to avoid Do not allow unsupervised children to play near this accident on slippery road equipment while the batteries are charging Warning Don t operate your power wheelchair without completely r
9. against EMI The FDA requires that a powered wheelchair should have an immunity level at least 20 V m which provides a reasonable degree of protection against more common sources of EMI The higher the immunity level the greater the protection Your powered scooter has an immunity level of 20 V m which should protect against common sources of EMI Warning The scooter itself can disturb the performance of the electromagnetic fields such as emitted by alarm systems of shops 6 TECHNICAL SPECIFICATIONS I LO MODEL WEIGHT CAPACITY SEAT TYPE SIZE 115kgs 250 Ibs 16 Fish on 200 50 PU TIRE 5 1 1 2 PU TIRE MAX SPEED 6Km hr 12V 12AHX2 15Km 5 AMP Charger 4C24050A Dynamic 40 AMP Controller Lithium 20 km h Lead Acid 15 KM H 150W 2 36 5 KG 28 KG 8 5 KG 680mm MOTOR TYPE TURNING RADIUS SUSPENSION LENGTH WIDTH HEIGHT 850mm 520mm 830mm 800 520 420 410mm 350mm 330mm 360mm 40mm SEAT WIDTH SEAT HEIGHT SEAT DEPTH GROUND CLEARANCE 40 mm 6 Degree WHEELBASE 640mm A m m Sa gt ES zo Iri 2 S gt 2 gt lt gt gt gt 2 gt lt 2 D doo s ll es EK Bb Bb zn ae SE gt Hie ees miao TT G rm lt 7 e oz mix X coziz 2 gie gt gt gt A EE rm c eI O 6 5 2 5 mz e mye Gm
10. c PLEASE TURN OFF THE POWER BEFORE FOLDING UNFOLDING POWER WHEELCHAIR c Pinch Point Be aware of fingers when folding and un folding power wheelchair b E GG Never open the battery box If you have any question please contact your local authorized dealer or technical supports for further support and assistance Storage Your power chair should be stored in a dry place free from temperature extremes When storing disconnect the batteries from the power chair If you fail to store the unit properly the frame can rust and the electronics can be damaged Batteries that are regularly and deeply discharged infrequently charged stored in extreme temperatures or stored without a full charge may be permanently damaged causing unreliable performance and limited service life It is recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance You may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of prolonged storage If you plan on not using your power wheelchair for an extended period of time it is best to gt Fully charge its batteries prior to storage Disconnect the batteries from the scooter Store your power wheelchair in a warm dry environment Avoid storing your power wheelchair where it will be exposed to temperature extremes Operating conditions 25 C 50 C and
11. dition meter will light up to indicate the current charge of your battery Pressing the ON OFF button again will deactivate the controller Speed control The speed dial allows the users to limit the maximum speed of the wheelchair to suit their preference and environment The dial offers 10 discrete steps between the lowest speed dial set to the left and the highest speed dial set to the right Joystick The joystick controls the direction and speed of your vehicle pointing the joystick away from the neutral position center will move the vehicle in the direction where the joystick is pointing The farther away forward backward the joystick is from the neutral position the faster the vehicle will go The farther away to the right left the joystick is pointing the sharper the turn of the vehicle will be To operate the vehicle by gently pushing the joystick in the direction you want to go Returning 11 the joystick to its neutral position center will reduce the speed and stop the vehicle by automatically applying the electromagnetic brakes Notes After pressing the controller ON OFF switch allows two seconds to elapse before engaging the joystick This is a safety feature to prevent sudden start Gentle operation of the joystick will result in smoother transitions in speed and direction while sharp operation of the joystick will result in drastic transitions in direction and velocity When the wheelchair is in operation the sur
12. e fitting clothing can become caught in the drive tires Consult your physician if you are taking prescribed medication or if you have any certain physical limitations Some medications and limitations may impair your ability to operate scooters in a safe manner Be aware when the drive mode is unlocked or locked Don t remove anti tipper if there is any tipper equipped with the scooter Contact with tools can cause electrical shock and do not connect an extension cord to the AC DC converter or the battery charger Do not attempt to lift or move your scooter by any of its removal parts such as the armrests seats or shroud When climbing an incline don t drive at an angle up the face of the incline Drive your scooter straight up the incline This greatly reduces the possibility of a tip or a fall Don t climb a slope steeper than the scooter s limitation Don t attempt to have your scooter proceed backward down any step curb or other obstacle This may cause the scooter to fall or tip Always reduce your speed and maintain a stable center of gravity when cornering sharply Don t corner sharply when driving scooters at higher speeds Operating in rain snow salt mist conditions and on icy or slippery surfaces may have an adverse affect on the electrical system Never sit on your scooter when it is being used in connection with any type of lift or elevation product Your scooter is not designed with such use in mind and any damage or injur
13. eading and understanding this user manual Always use a seat belt and keep feet on the footplate at all the time General 1 For safety reasons make sure that your weight does not exceed the recommended weight limit of the wheelchair Consult your dealer for the specified weight limits for your particular model 2 Do not attempt to lift or move a power chair by any of its removable parts Personal injury and damage to the power chair may result 3 Do not stand on the footplate directly 4 Never try to use your wheelchair beyond its limitations as described in this manual 5 Do not operate your vehicle if it is not functioning properly 6 Do not connect any electrical or mechanical device to the vehicle Failure to obey this instruction may result in injury and will void the warranty 7 Never use electronic radio transmitters such as walkie talkies portable computers or cellular phones while using the vehicle without first turning the vehicle off 8 Don t operate scooter on public streets and roadways Be aware that it may be difficult for traffic to see you when you are seated on the scooter Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme cautions 9 To prevent injury to yourself or others always ensure that the power is switched off when getting on or off of the scooter 10 Always check that the drive wheels are engaged drive mode before driving Do not switch
14. face of the charger will become slightly hot In case of emergency let go of the joystick and the chair will come to a stop Note When the batteries begin to approach a discharged state the first red LED will begin to flash slowly reminding you that the batteries need to be charged immediately Electromagnetic Brakes Your power wheelchair comes with an Electromagnetic Brakes i e an automatic magnetic disc safety brake which is also known as Fail Safe brake The Electro magnetic Brakes are automatic and work when the power wheelchairs is ON but in a steady state i e Joystick is released to the neutral position even when the chair is on a slope The Electromagnetic Brakes will also be set when ever the power wheelchair is OFF but the motor levers are in the engaged vertical position Thermal Protection Your power wheelchair controller is equipped with a safety system called thermal rollback A built in circuit monitors the temperature of the controller and motors the controller reduces the motor voltage and speed of the power wheelchair The reduction of the speed allows the electrical components to cool down Although your power wheelchair will resume its normal speed when the temperature returns to a safe level we recommend that you turn the power off and wait for 5 minutes before restarting to allow the components to cool down if you find that you have lost speed suddenly Free Wheeling The motors are designed to engage the e
15. g period of time arrange to have the batteries recharge at least once every month to avoid deterioration of the batteries lt Can we use a different charger Please understand that chargers are selected specifically for particular applications and matched to the type and size of specific batteries In order to charge your power wheelchair safely and efficiently we recommend use of the charger supplied as original equipment with your Heartway product only Any charging method resulting in batteries being charged individually is prohibited Note Always charge your batteries in well ventilated areas gt The charger is intended for indoor use only Protect from moisture gt For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak gt If the chair will not be used for a long period of time arrange to have the batteries fully charge for at least once every month According to the battery type and condition of the batteries batteries usually can be fully charged in 4 10 hours This will be indicated when the status light in the battery charger side panel turns green Charging the battery longer than necessary will not harm the battery We recommended that you charge the batteries for 8 to 10 hours after daily use Do not charge the batteries for more than 24 hours Note There is a battery circuit diagram labeled on the frame Please refer this diagram before you assemble the battery
16. heck with your local dealer before attempting to troubleshoot on your own The following symptoms could indicate a serious problem with your power wheelchair Contact your local dealer if any of the following arises 1 Motor noise 2 Frayed harnesses 3 Cracked or broken connectors 4 Uneven wear on any of tires 5 Jerky motion 6 Pulling to one side 7 Bent or broken wheel assemblies 8 Does not power up 9 Powers up but does not move 27 CIRCUIT DIAGRAM Hw 05 024 Fb BATTERY BOX BK 4 1015 red CH p l i e fus 40A FS wA 1015 red park W Ta charger brake N y M Right motor output X 8107 R6 1015 1 24V DC 5A B BK 16 1015 2 14 1015 blue VJ 12 1015 black ZG Inhibit blue 18 1007 3 ower Module 1 12 1015 red 14 1015 white 1015 red Left motor 18 1015 block E zt ech c um mi Ki 14 1015 yellow dynamic Remote Linx Communications Bus COLOR BK black LG light green BR brown LO light orange BU blue 0 orange C cyan P pink DG dark green R red 1 fae G gray V violet B i IRC Gan Wwe II DI Deer NR Teen i ee pum Mn erg ar po 8 LETT s rm 2 n WIRE DIAGRAM Linx LE ZI ers LX P190E902 mI MEE gt ne Fa ENMKTREOSRAS sg s Lt nae ate Tat ie pmo m HEAR TAY PROOLSTS DO LTD 23 BOM LIST DRAWING
17. indicator keeps flashing e Check if the battery connection is reversed e Check if there is any short circuit on the output connection e Check if the environment temperature is too low 0 C e The battery charger may be defective if the red indicator still keeps flashing 4 Charging indicator orange cannot turn to green e The battery might be defective please stop charging and have the battery be repaired 16 5 If the charging indicator orange turns to green fully charged immediately e The battery may be in well charged condition e he battery may be defective if the battery is not fully charged 6 CAUTION 1 Before using the battery charger read all instructions and cautionary markings 2 Use the battery charger in a well ventilated area 3 To avoid the risk of injury charge only lead acid or gel cell type rechargeable batteries 4 Please turn off the power after charging Note Only use the battery charger which was provided by the power wheelchair supplier The use of any different type of charger can be hazardous and need the approval of the manufacturer WARNING lt Always charge your batteries in well ventilated areas lt gt The charger is intended for indoor use only Please protect it from the moisture lt gt For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak lt Ifthe power wheelchair will not be used for a lon
18. lectromagnetic brakes when the vehicle is not in use or when the power is OFF Warning Never free wheel your power wheelchair on a slope Never free wheel the motors while operating your vehicle Always remember to engage the motors before turning the power ON PLEASE TURN OFF THE POWER BEFORE FOLDING UNFOLDING POWER WHEELCHAIR SF k EU Electromagnetic Brakes Your power wheelchair comes with Electromagnetic Brakes i e an automatic magnetic disc safety brake which is also known as Fail Safe brake The electro magnetic Brakes are automatic and work when the power wheelchair is ON but in a steady state i e Wigwag is released to the neutral position even when the power wheelchair is on a slope The Electromagnetic Brakes will also be set whenever the power wheelchair is OFF but the motor levers are in the engaged vertical position 12 Parking brake There is an automatic parking brake function included in the electromagnetic brake The power wheelchair will stop when the motor is engaged and the power switch is off or when the power switch is on and the wigwag is in the neutral position If the power wheelchair is in the free wheel mode motor is disengaged you can use the manual parking brake function by moving the engaging disengaging lever back into the engaged position by an attendant Thermal Protection Your power wheelchair controller is equipped with a safety system called thermal rollback A built in circuit monit
19. nd you follow the following maintenance checks as scheduled The motor surface can reach temperatures greater than 41 C after driving Do not touch these parts when disassembling the power wheelchair or wait until the motor is cooled down DAILY CHECKS 1 Visual check on the conditions of tires 2 Inspect the battery condition meter on the controller to determine if batteries need to be charged MONTHLY CHECKS 1 Visually inspect the controller harnesses Make sure that they are not frayed cut or have any exposed wires SEMI ANNUAL CHECKS 1 Check the motor brushes We recommended that your authorized dealer inspect the brushes every six months or sooner if your power wheelchair is not operating smoothly If inspection determines excessive wear on the brushes they must be replaced or motor damage will result Disposal of Your Power Chair Your power chair must be disposed of according to applicable local and national statutory regulations Contact your local waste disposal agency or authorized dealer for information on proper disposal of power chair packaging metal frame components plastic components electronics batteries neoprene silicone and polyurethane materials 20 CHECKS 9 Make sure to keep the controller clean while protecting it from rain or water Never hose off your power wheelchair or place it in direct contact with water Keep wheels free from lint hair sand and carpet fibers 9 Allupholstery can
20. off the power when the power wheelchair is still moving forward This will bring the chair to an extremely abrupt stop 11 Do not use this product or any available optional equipment without first completely reading and 3 Iz 13 14 15 16 17 18 19 20 2 22 23 24 25 26 2d 28 29 30 3 25 understanding these instructions If you are unable to understand the warnings cautions or instructions contact a healthcare professional the dealers or technical supports before attempting to use this equipment otherwise injury or damage may occur There are certain situations including some medical conditions where the scooter user will need to practice operating the scooter in the presence of a trained attendant A trained attendant can be defined as a family member or care professional especially trained in assisting a scooter user in various daily living activities Consult with your physician if you are taking any medication that may affect your ability to operate your scooter safely Do not attempt to lift or move a power scooter by any of its removable parts including the armrests seats or shrouds Personal injury and damage to the power chair may result Never try to use your scooter beyond its limitations as described in this manual Please do not sit on your scooter while it is in a moving vehicle Keep your hands away from the wheels tires while driving scooters Be aware that loos
21. ors the temperature of the controller and motor In case of excessive heat of the controller and motor the controller will cut off the power to allow the electrical components to cool down Although your power wheelchair will resume its normal operation when the temperature returns to a safe level we recommend to wait for 5 minutes before restarting to allow the components to cool down Remove the battery box from the power wheelchair Put the battery box back to the power wheelchair Use the handle bar to lift the battery box and put it back to the power wheelchair Battery Box Weight 8 5 KG Make sure the battery connectors are connected properly after you install the batteries into the power wheelchair 13 BATTERY amp CHARGING INTRUCTION Lead Acid Battery We recommend that you use deep cycle batteries that are sealed and maintenance free for your power wheelchair Both sealed lead acid SLA and gel cell are deep cycle batteries and are similar in performance Deep cycle batteries are specifically designed to provide power drain down and then accept a relatively quick recharge Lead acid batteries should be charged as often as possible Specification of the battery that we recommend for P19 15 Type Deep cycle sealed lead acid or gel cell Size 12AH Voltage 12V each Amp Hours 12 amp hours If the power wheelchair is not in use we recommend that the batteries are charged periodically Lithium Batte
22. rger output voltage is the same as the connecting battery Plug in the power cord LED indicates green flash when AC power on Connect the battery charger to the battery Start charging 4 LED INDICATION Y Yv V NW V V 1 Green Flash Power on 2 Orange Charging 3 Orange Flash Pre charge 4 Green amp Orange Flash Charged 80 5 Green Full charged Floating charge 6 Red Error Abnormal temperature Red indication keeps flashing 1V lt Battery voltage lt 9V Red indication keeps flashing X 2 a Wrong connection b Short circuit c VBAT lt 16V Red indication keeps flashing X 3 a VBAT gt 28 8V can t charge the battery b Battery and Jimmy are defective Red indication keeps flashing X4 a Charging system defective b Battery defective partially Red indication keeps flashing X5 a Charging hours exceeds 24 hours Red indication keeps flashing X6 a Battery voltage lt 16V 12V Battery Red indication keeps flashing X7 a Abnormal temperature occurs during battery charging 5 TROUBLE SHOOTING 1 If green indicator is off e Check AC input If it works functionally the battery charger may be defective 2 If green indicator keeps flashing and cannot turn to charging indication e Check if the battery connector is connected successfully e Check if there is any short circuit on the output connection e The battery charger may be defective if the battery connection works functionally 3 If red
23. ry 11 5A Specifications Nominal Voltage Nominal Capacity 11 500 mAh Charging Current Charging Time Charge OC to 45C 32F to113F Discharge 20 C to 65 C AF to 140 F Ambient Temperature Storage 30 C 86 F Weight Max 2 kg Length Width Height 191 78 114 mm BATTERY CHARGER The battery charger takes the standard wall outlet voltage alternating current and converts it into DC voltage direct current The batteries use direct current to run your power wheelchair When the batteries are fully charged the amperage from the charger is almost at zero This is how the charger maintains a charge but does not overcharge the battery Note 1 The batteries cannot be charged if they were discharged to nearly zero voltage Note 2 The powered wheelchair meet the requirement of ISO 7176 14 2008 and ISO 7176 21 2003 Note 3 Only use the battery charger type 4C24050A which was provided by the supplier The use of any different type of charger can be hazardous and need the approval of the manufacturer 14 Charger Specification Efficiency Charging Method Constant current two stage constant voltage Battery Application 24V Lead Acid Rechargeable Battery 20Ahr 60Ahr Short Circuit Protection 2 Output Voltage Current Limit Output Detection 9 Reverse Power Protection 4 Overheat Detection Operating Temperature O 40 Degree Celsius Measure L 190mmxW 100mmxH 55mm 9658 CHARGING INSTRUCTIONS To recharge the bat
24. teries follow the steps below Place your power wheelchair close to a standard electrical wall outlet Remove your key to turn the power OFF Slide the charger port door open Plug the XLR connector of the charger to the charger port Plug the other end of power cord into a standard wall outlet When charging is completed battery capacity indicator is shown Disconnect the charger power cord from the wall outlet when the batteries are fully charged Recharge battery only when the key is in off position When indicator is in low status this confirms the battery needs recharging xb th Neh e Note Always charge your batteries in well ventilated areas GG The charger is intended for indoor use only Protect from moisture GG For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak GG If the vehicle will not be used for a long period of time arrange to have the batteries recharged at least once every month to avoid deterioration of the batteries According to the battery type and condition of the batteries they usually can be fully charged in 4 10 hours This will be indicated when the status light in the battery charger side panel turns green Charging the battery longer than necessary will not harm the battery We recommend that you charge the batteries for 8 to 10 hours after daily use 15 OPERATING INSTRUCTION 1 2 3 4 Make sure the battery cha
25. tteries and Consumable parts Any damage or defect of any nature occurring from the misuse abuse of the product improper operation or improper storage is not to be covered The warranty is to start from the date of arrival of our products Normally the average lifespan of a power wheelchair will last 5 year long Heartway will be able to provide the spare part support for five year long after power wheelchairs purchased Note If you encounter a damaged or cracked battery please enclose it in a plastic bag and call the local authorized dealers immediately for instructions on disposal and recycling HEART WAN HEART WAY MEDICAL PRODUCTS CO LTD NO 6 ROAD 25 TAICHUNG INDUSTRIAL PARK TAICHUNG TAIWAN R O C 408 25
26. ved for Heartway products Changing of controller parameter shall be only performed by authorized technicians due to the safety concern 4 Inspections prior to using your power wheelchair If equipped with pneumatic tires please check for proper tire inflations Please check all electrical connections and make sure they are tight and not corroded Please check all harness connections and make sure they are secured properly Please check the brakes Weight limitation G t nr Please refer to the specifications table for weight capacity information Power wheelchair is rated for a maximum weight capacity 2 Stay within the specified weight capacity for your power wheelchair Exceeding the weight capacity voids your warranty Heartway will not be held responsible for injuries or property damage resulting from failure to observe weight limitations 3 Don t carry passengers on power wheelchairs Carrying passengers on power wheelchairs may affect the center of gravity resulting in a tip or a fall Temperature 1 Some of the parts of the power wheelchairs are susceptible to change in temperature The controller can only operate in temperature that ranges between 25 C 50 C 2 Atextreme low temperatures the batteries may freeze and your power wheelchairs may not be able to operate In extreme high temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors
27. y incurred from such use is not the responsibility of Heartway Surfaces of the power wheelchair that can come into direct contact with the occupant s skin and or assistant s skin during normal use and that are within occupant reach shall not exceed 41 C The motor surface can reach temperatures greater than 41 C after driving Do not touch these parts when disassembling the scooter or wait until the motor is cooled down The programming of the controller shall only be carried out by personnel which is authorized by his manufacturer A wrong programming can result in safety hazards for the occupant If the power scooter is switched off while driving on the horizontal at maximum speed at 7 km h it will come to a stop with the maximum stopping distance of 1 2 m Please consider this distance when driving Drive wheel needs to be switched to engaged mode while transporting the power scooter with a car or airplane Surface temperatures can increase when exposed to external sources of heat Modifications Heartway Medical Product has designed and engineered power wheelchair to provide maximum utility However under no circumstances should you modify add remove or disable any part or function of your power wheelchair Do not modify your P19 in any way not authorized by Heartway Manufacturer Unauthorized modifications may result in personal injury and or damage to your power chairs Do not use accessories if they have not been tested or appro
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