Magaya Insider - Magaya Corporation
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1. ies l ee l l l ee l l l M a Ml Apply these permissions to children 2 Inthe Account Receivable row click on the table cell for Edit This will change the permission from Yes to No lt previous All permissions available on toolbar Add Edit Delete Filter Unfilter Actions Detail ted permissions on toolbar Create Yes A7 g Delete Filter Actions Detail View Read Only 3 Click OK to save the setting In this example screenshot employees assigned to the Account Receivable group can create and view Invoices but not edit them Other permissions for this group exclude this employee from deleting invoices or exporting them out of the Magaya system When a user with this permission setting goes to the Invoices list or document view of the Invoices they will see a View button but not an Edit button on the toolbar When the user opens the Invoice dialog box from the Invoice list the OK button will not be active If you do not want the user to edit invoices from anywhere in the system then also set the permissions in other places wnere invoices can be seen such as the Warehouse Receipts Pickup Orders Cargo Releases and Shipments This configuration will allow a user to liquidate a shioment and generate the accounting transactions for a shioment but not be able to modify those accounting transactions continue gt e Ma2. could recommend to others They use the software to keep all the documents for a transaction in one place We save security endorsements power of attorney credit applications we store all the documents in the system as attachments so can find them when the TSA or other agency asks me It makes it easy The paper document isn t in some folder someplace where you might have difficulty in accessing it Competition in the logistics industry is steep but multifaceted We don t compete on price there will always be someone cheaper than us Many freight forwarders are cookie cutters that try to compete on price I am not a cookie cutter We provide a competitive market price that comes with true customer service attention to unique customer needs and an intimate familiarity with the rules and practices of the industry she said We are thankful to partners like Magaya who help guarantee that we deliver on promises to our customers
3. Partnerships Communication Loyalty and Respect I wanted to ensure that my business represents these ten core values and then had to think about the order to decide which comes first but they all interact she said You can t have one without the other also worked on a vision statement that illustrates how we work While some freight forwarders let the buyer set the rules start with meeting US regulations and industry compliance Then we apply our own business guidelines and best practices Next we apply the requirements of the shipper the destination and the consignee We educate our customers about the procedures and they really value that It gives them the confidence that their cargo is being shipped correctly and with minimal risk or liability Since opening Atlantic Overseas Express in 1997 Lourdes has expanded the services they offer while maintaining high standards and the personalized service that is associated with small and medium Freight forwarder Atlantic Overseas Express AOE has offices in Miami Bogota and Medellin They are C TPAT Customs Trade Partnership Against Terrorism certified and licensed by the Federal Maritime Commission They ship to Latin America via ocean and air with 50 of their exports from the US going to Colombia and the other half to the Caribbean AOE also has clients around the globe and has experience shipping high priority and project cargo across
4. and her staff stay up to date on regulations and how that helps her company compete We keep up on industry regulations by participating in the Customs Brokers Association meetings and workshops industry updates and seminars and we have the licenses and insurance necessary to conduct our job responsibly We also notice that Magaya is also up to date on regulations allowing me to trust Magaya Lourdes not only relies on the software for compliance but she says it s her disaster recovery plan The last time there was a hurricane the office was shut down for four days but it didn t affect business because can log in from anywhere and there is no difference for our customers Magaya s interface is easy to use from anywhere in the world which gives me flexibility for my travel schedule Atlantic Overseas Express evaluates the projects that customers bring them to understand what is required We research customers first to ensure they are a type of customer we want to work with so we can ensure we can meet their needs well Lourdes explained Another way we maintain our quality is to work only with partners who are equally committed to quality and professionalism Another example of how the standards have paid off for Atlantic Overseas Express is illustrated by a story Lourdes told about an audit conducted by the electronics company HP When HP and Compaq were merging HP sent representatives to freigh
5. the globe sized businesses The company ships a variety of goods with a specialty in temporary exports for the entertainment industry such as light and sound equipment for live performances in Latin America and the Caribbean To ensure regulations are followed and quality service levels are maintained she evaluates every step of the process before shipping We do a pre inspection of the site she explained We analyze the carriers to ensure they have the strengths and capabilities to ship the cargo and we run through a checklist to make sure we account for every pertinent detail For example ask if anyone packed cigarettes or extra tools in their road cases when shipping into Colombian or Brazil because the customs agencies will confiscate anything that is not specifically documented All details must be in the Carnet We have the experience to help our customers avoid delays at Customs and to prevent legal liabilities From Medical School to Freight Forwarding When talking about how she got started in the logistics industry I was supposed to go into medical school but hated organic chemistry In her early 20 s she moved to Miami to be closer to her grandmother while finishing her psychology degree at Barry University in Miami But found that working in the field of psychology was not for me My parents really wanted me to go to medical school yet ended up in the same field that my mother worked in
6. Do you like our Newsletter Click Here amp Tell us about it Xz Magayalnsider November 2013 Magaya Insider is Sponsored By i Magaya R INSURANCE SERVICES INC www magayainsurance com Magaya Insurance Services provides concierge style service for all your INSurance Needs o AAN How to Use Create and Edit Permissions New Customers October 2013 Case Study Atlantic Overseas Exoress From the Editor This month we include a how to tip that illustrates the enhancements added to the Permis sions function in the 9 2 version of Magaya software New options enable administrators to separate the permissions to create and to edit transactions A long time customer Atlantic Overseas Express gives us an inside look at their business how the owners got started and what their specialties are Check it out in this month s case study We are now listed in the directory of Aircargopedia com We have a page in the Information Technology section emphasizing our Air AMS solution for this audience and we are also listed on the Contributors page Visit the site to see the resources available to the air cargo community Send us your news We d love to hear from you Email marketing magaya com Thanks for reading J In the Works Magaya Software YouTube Channel Magaya Software YouTube Channel Featured this Month e Connect
7. back in Colombia in the 1970s and 80s Atlantic Overseas Express Lourdes s mother was the agent for all shipping lines in San Andres Island The family decided to leave the country due to the unfavorable security conditions in Colombia and the better prospects for furthering education and launching a small business in the United States After college in the 1980s Lourdes worked in Miami in equipment control tracking shipping containers on paper cards Then she worked for another company filling in SEDs and the old Consular Certificates and all required export documentation She gained additional experience working at a few other freight forwarding companies over a few years and then she decided to open her own company with encouragement from former colleagues and her husband Jorge He is an invisible partner and my biggest supporter have my mom s background and my husband s immeasurable support she said When she opened her business Lourdes selected office space that happened to be in the same building that Magaya started its business in I go back a long long way with Magaya she said l had a small office with two desks and a Brother typewriter to cut air waybills Today she has a new warehouse and office in Miami not far from the original office but firmly founded on the ethics in her Ten Commandments Everything is Done by the Book to Ensure Quality Lourdes discussed how she
8. gayailnsider How O Use Create and Edit Permissions Continued Other Permissions Information For additional information on permissions see Chapter 4 of the Magaya Cargo System Operations User Manual for an overview of all permissions functions and steps to tasks such as how to lt previous Add a new employee to your Magaya system 5 4 Maintenance cow dee Carriers Customers vendors Se Salespersons feris Contacts Emplovees ar Configuration e Forwarding Agents Warehouse Providers e Set up employee passwords Employee General Address Biling Address Other Addresses User Permissions Personal Info Attac 4 gt Username taylor Password Confirm Division Can only see transactions from this division Allow Magaya OnTheGo access Allow Magaya Network access Allow Magaya Software AP access Allow Magaya WMS Mobile access Allow Magaya POD Mobile access Disable access for this employee e Assign employees to groups and define your own groups to your Magaya system Also see the section on Roles to learn how to grant or deny access to employees to a variety of functions not in the lists such as accessing the Transaction Log configuring system alerts custom fields WMS or POD Mobile settings Incoming messages financial reports and more es continue gt Miagayal nsider New Customers the Magaya Corporation welco
9. ier air waybill so our customers can see them online and include the FedEx number We include photographs of arriving cargo Then we add attachments to the shipment of the documents they send to us The documents are available for the customer to see online on LiveTrack Our customers love LiveTrack she said They see the latest updates of their inventory at any time Shipping 101 for Dummies Atlantic Overseas Express has offices Bogota and Medellin Colombia which also use Magaya software We send the shipment transactions to them through the Magaya system It makes the Arrival Notices fast and efficient Lourdes said recommend Magaya software to my agents because it is so easy to use It is intuitive and very organized she said I appreciate guidebooks and manuals that are clear and to the point When looked at Magaya it was easy to see where to go to make an air shipment because there is an airplane on the button To make an ocean shipment click the ship It s so easy Atlantic Overseas Express When chose the software liked the fact that Magaya was a young company learned that WTDC a Miami warehousing and distribution company was also using the software and endorsing it and figured WTDC would push Magaya to be the best software and then could benefit from it wanted a software that is user friendly adaptable ever evolving which you have been and that
10. mes the following 28 new members who joined the Magaya Network in October 2013 Roll your mouse over the names to see their location in the map e Ramps Logistic Guyana Inc Port of Spain e 2 Way International Trading Medley FL Trinidad And Tobago e Venesend Cargo Miami FL e Access International Services Miami FL e Aeromar Logistic S A Colon Panama e Air Seas Cargo USA LLC Miami FL e Alco Freight LLC Miami FL e Amantesa Inc Miami FL QO c lt O lt O w O ta x 2 e XPS Log International Doral FL Quebec Canada Palm Beach FL e Jauser Cargo Peru S A C Lima Peru e otus Ft Lauderdale FL Grove Village IL e AS Global Logistics Inc Miami FL e Freight Right Global Logistics Glendale CA Angeles CA e Apex Logistics International ORD Inc Elk e CommFirst International Inc Baie D Urfe e Crew Transportation Services Carteret NJ e Donem Int l Shipping amp Courier Linden NJ e Extrans Global Secaucus NJ e Flash International Courier Corp Miami FL e Goexco Miami FL e Guy Will Ship LLC Jamaica NY e Helmsman Freight Solutions Miami FL e International Logistics Company Miami FL e Intransia World Wise Logistics Inc West e MERX Express Cargo LLC Laredo TX e Nakamura Air Express Nax USA Inc Los e AZ Transport Inc Carson CA e HF Logistics Miami FL CASE STUDY Freight Forwarder Making Regulatory Complia
11. nce a Competitive Advantage For Atlantic Overseas Express the company mission statement is a daily guide for providing service from their offices in the US and Colombia Complying with requirements is a priority and the bedrock of their best practices We don t compete on price there will always be someone cheaper than us We can surpass low prices with true customer service full regulatory compliance and intimate familiarity with domestic and international regulations and practices Lourdes Leon owner Atlantic Overseas Express Miagaya Logistics Software Solutions Atlantic Overseas Express At a Glance Atlantic Overseas Express www atlanticoverseasexpress com aq Industry Freight forwarder Atlantic Overseas Express Solution l Magaya Cargo System Magaya AES Custom LiveTrack The Atlantic Overseas Express Vision For some companies a mission statement is created and often forgotten In contrast Lourdes Leon the owner of Atlantic Overseas Express developed a mission statement that accurately captures the character of her company and guides the mentality and orientation of employees She ensures that all team members constantly see and revisit the mission statement so that they can always be aware of the bigger picture behind their business She calls her code of ethics the Ten Commandments which includes Integrity Responsibility Accountability Safety Teamwork Knowledge
12. t the system prints each document using the template assigned to that document If you want another template in addition to the assigned one you will be able to select it from the wizard The option to select a template will also be available from the Document view and print several at once J continue gt e Magayailnsider How O Use Create and Edit Permissions In version 9 2 of Magaya software there is an improved way to fine tune the permissions that system administrators can grant to system users There are two new permission options Create and Edit These new options allow administrators to separate a user s ability to create a transaction and their ability to edit a transaction To illustrate how this works let s use an example for Accounting permissions For example you may want to give an employee permission to create invoices but not edit or modify them afterwards To set this permission follow these steps 1 Go to the Invoices List click File gt Permissions Invoice List T Dates From 171 202 To 10217203 6 Number Type Applied to Transaction Date Due Date 149 Invoice Jamaica Distribution Center OF 24 2013 OF 24 2013 148 Invoice Jamaica Distribution Center 03 04 2013 04 03 2013 14 As CCE E i Wea 0 ee EAI I Groups membership Create Fead Edit Delete Export C Checking Mo We Accountants Mo HF Administrators C Account Receivable
13. t forwarders that both companies worked with to evaluate the shipping processes of each company and decide which to keep When the rep called happened to answer the phone Lourdes said The rep said she was calling to say hello to one of my employees who handled the HP documentation but the rep said she was not coming to visit the facility to perform the audit When Lourdes asked her why the rep said she had seen a few offices and warehouses already and was so disappointed at the lack of organization that she couldn t face another one I convinced her to come see us and we pulled up all the data she asked about in minutes When the rep asked me how we could be so organized since Atlantic Overseas Express is such a small business told her that it hadn t been for Magaya we wouldn t have been able to find the information so fast That saved us That audit came after Atlantic Overseas Express had been in business for a few years At first she admits she and her staff were not using all the features in the software We started out basically using it as a typewriter until our Magaya representative visited and delivered the training that we needed she said Now they use the software for all their operations I like the flow of the information from the Quote to the Pickup to a Booking to a Shipment and Loading and issuing labels it s fantastic also use the online tracking especially the cour
14. with the Magaya Network Community Creating Pickup Orders Click here to Subscribe to our channel and keep up to date with our latest training videos Batch Printing We ve redesigned and improved the way the Magaya system prints a batch of transactions or documents Changes include e You can now select a printer per document Also the system will print faster if you send documents to two printers and one of those printers is busy the system will begin printing on whichever printer is available first e Documents will be printed in a single print job for each printer so they don t get mixed with other documents e Printing can be cancelled from the Batch Printing Wizard How It Will Work There will be a new wizard screen that enables users to select what to print and which printer to use Here are some other new details Shipments When printing Master shioments you will be able to select and print several documents from House shipments You can also print several documents of one or more Houses In a con solidation and print many templates of a group of transactions Known Shippers f an air shioment is from a known shipper the system will only print it if the shioper has been marked as a known shipper in their profile on the Pmt Terms tab and if other flight Information is correctly noted in the transaction Printing from Lists and from the Document View Tem plate When printing from a transaction lis
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